This role is STARs-friendly: Skilled Through Alternative Routes.
59% STARs in role.
Service Scheduling Coordinator
Location: Andover, MA (Hybrid)
Candidates must be within reasonable commuting distance to the Andover, MA office
Employment Type: Full-Time
About the Role
We are seeking a Service Scheduling Coordinator to provide administrative and operational support for an AV integration company with operations across the Northeast. This is a hybrid role based out of Andover, MA and is heavily focused on scheduling, coordination, documentation, and communication—not hands‑on technical work.
This position is ideal for a highly organized, detail‑oriented professional who is comfortable supporting field teams and managing multiple moving parts. Prior experience scheduling or coordinating AV service or installation work is a major plus, but the role itself is fundamentally administrative in nature.
Key Responsibilities
- Act as an administrative point of contact for incoming service requests
- Create, update, and manage service tickets and work orders
- Coordinate scheduling and assignment of internal technicians and subcontractors
- Monitor open service activity and follow up to ensure tasks move through completion
- Support preventative maintenance programs and recurring service schedules
- Communicate professionally with internal teams, field personnel, and vendors
- Maintain accurate documentation, notes, and status updates in internal systems
- Assist with basic service agreement tracking and renewal coordination
What We’re Looking For
- Strong organizational and administrative skills
- Clear, professional written and verbal communication
- Ability to manage multiple priorities in a fast‑paced environment
- High attention to detail and strong follow‑through
- Comfortable working both independently and in a hybrid office environment
- Proficient with standard office tools (Outlook, Excel, Word)
Highly Preferred (Major Plus)
- Prior experience scheduling or coordinating AV service or AV installation work
- Experience supporting field technicians or subcontractors
- Familiarity with ticketing or work‑order systems (training provided if needed)
Why This Role
- Hybrid position based in Andover, MA
- Administration‑ and coordination‑focused (not a technical role)
- Stable, long‑term opportunity supporting service and field operations
- Opportunity to leverage AV or field scheduling experience without moving into a hands‑on technical role
Job Type & Location
This is a Contract to Hire position based out of Andover, MA.
Pay and BenefitsThe pay range for this position is $20.00 - $28.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
This is a hybrid position in Andover,MA.
Application DeadlineThis position is anticipated to close on May 30, 2026.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Posting ID: JP-006034215
