Description
Job Description
Located at the Willow Run airport. They are a 3PL , a Third party logistics company. This means they are a service that plays the "middle man" in making sure Freight is moved for their customers from point A to point B. They do this by finding carriers (Trucking companies) that have available trucks in the locations of their customer needs, very quickly. They then work with that carrier to ensure their freight is picked up on time and delivered for their customer on time. They handle the customer service back to the end customer throughout the process, so their customers don't have to deal with the drivers and trucking companies directly.
Their main customers are all in manufacturing. Therefor the "freight" that is being moved is usually vital parts for plants across the country in the automotive and manufacturing industries.
The current openings are across all teams there in their operations center. The three departments are Delivery Assurance, Freight Forwarding, and Air charter. All departments have very similar responsibilities, and just handle a different part of the customer service and logistics process. Each department is not above or below the other, rather they handle different parts of the process.
Responsibilities in these teams, will include speaking with current Ascent Global customers when they have needs for shipping freight. The role of this person is to work with that customer to figure out the fastest and cheapest way for the items to be shipped that the customer is needing shipped. For example if they tell this person they need XYZ shipped, the coordinator will determine for ex. we are going to need 5 pallets, one truck....etc. After they determine how the item(s) are going to be shipped they will track and trace the freight to make sure it reaches it's destination.
During this process problem solving, critical thinking, and outside the box thinking are all involved. This person must have the business oriented mind to be able to solve problems, and come up with solutions as they arise. The employee will be trained in all of the logistics knowledge and strategies. But the ability to think outside the box, and strong initiative.
Someone that comes from sales or negotiations would be a good fit for this position. Preferably from a call center or high volume contact center. All of the orders and customers they are working with are over the phone. So clear communication is very important. A person that did customer sales / retention over the phone would be an ideal candidate.
The candidates must also have a good sense of paying close attention to detail. In logistics small things matter, and little details are very important.
Job Type & Location
This is a Permanent position based out of Belleville, MI.
Pay and BenefitsThe pay range for this position is $44000.00 - $52000.00/yr.
Full benefits (med, vision, dental, PTO/holiday pay)
Workplace TypeThis is a fully onsite position in Belleville,MI.
Application DeadlineThis position is anticipated to close on Jul 6, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Posting ID: JP-006108832
