Management
Coordinating
Customer Service
Emergency Procedures
Office Supply Management
Posted yesterday
This role is STARs-friendly: Skilled Through Alternative Routes.
69% STARs in role.
Description:
" Ready to take your career to the next level? Join our top tier Workplace Experience Host Team at CBRE, where you'll collaborate with a diverse group of associates to provide white glove hospitality to employees and clients, creating a wonderful workplace environment and daily experience "
About the Role:
As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.
This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.
What You'll Do:
About the Role:
As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.
This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.
What You'll Do:
- First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. Escort visitors to the proper location.
- Make a memorable first impression by answering the telephone in a professional manner.
- Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
- Manage janitorial or maintenance work orders as needed. Address issues with vendors or staff as needed.
- Escalate inquiries or complaints from employees, guests, and co-workers.
- Provide support for the team as directed including office supply management, meeting coordination, and equipment care.
- Create customized client materials that follow brand guidelines.
- Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
- Recognize and solve typical and atypical problems that can occur in own work area without supervisory approval.
- Evaluate and select solutions from established options.
- Impact team through the quality of the services or information provided.
- Follow standardized procedures and practices and receives regular but moderate supervision and guidance.
Posting ID: 275980
