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Management
Negotiation
Order Entry
Coordinating
Traffic Flow
Communication
Microsoft Excel
Time Management
Decision Making
Customer Service
Microsoft Outlook
Business Software
Analytical Skills
Customer Inquiries
Conflict Resolution
Effective Communication
Financial Statement Analysis
At least 1 year
Posted 88 days ago
This role is STARs-friendly: Skilled Through Alternative Routes.
69% STARs in role.
Description:
Primary Duties :
The Load Planner coordinates the efforts to operate a portion of our trucking fleet within a designated area/customer group. Provides customer service and handles day-to-day customer inquiries, customer demands and requirements to maintain a steady flow of freight. Serves as the point of contact for customer shipping requirements, compliance with rates, order entry and preplanning trucks/drivers. Coordinates with other departments to enhance customer satisfaction.
Responsibilities:
Manages designated customer account and their revenue base while coordinating traffic flows, freight allocations, quoting of rates and delivery/pick-up schedules.
Responsible for accuracy of electronic order entry, effective communication with drivers, and conflict resolution.
Controls the preplanning of trucks/drivers. Maximizes equipment utilization while ensuring customer shipping requirements are met.
Review and analyze financial reports and take corrective action.
Generate and communicate freight rates.
Assist other load planners/departments/management in the supporting the larger PCA effort to satisfy our customers.
Available all hours via cell phone (company phone provided).
Basic Qualifications :
1+ years of experience in the transportation field; preferably as a dispatcher
Knowledge of transportation industry laws, safety regulations, and general Trucking basics.
Preferred Qualifications :
Bachelor's degree related to transportation or business application.
Experience with TMW dispatch system & Omnitracs satellites.
Knowledge/Skills/Abilities:
PC skills including Excel, Word and Outlook
Strong communication skills
Time management & analytical skills
Negotiation & decision making skills
The Load Planner coordinates the efforts to operate a portion of our trucking fleet within a designated area/customer group. Provides customer service and handles day-to-day customer inquiries, customer demands and requirements to maintain a steady flow of freight. Serves as the point of contact for customer shipping requirements, compliance with rates, order entry and preplanning trucks/drivers. Coordinates with other departments to enhance customer satisfaction.
Responsibilities:
Manages designated customer account and their revenue base while coordinating traffic flows, freight allocations, quoting of rates and delivery/pick-up schedules.
Responsible for accuracy of electronic order entry, effective communication with drivers, and conflict resolution.
Controls the preplanning of trucks/drivers. Maximizes equipment utilization while ensuring customer shipping requirements are met.
Review and analyze financial reports and take corrective action.
Generate and communicate freight rates.
Assist other load planners/departments/management in the supporting the larger PCA effort to satisfy our customers.
Available all hours via cell phone (company phone provided).
Basic Qualifications :
1+ years of experience in the transportation field; preferably as a dispatcher
Knowledge of transportation industry laws, safety regulations, and general Trucking basics.
Preferred Qualifications :
Bachelor's degree related to transportation or business application.
Experience with TMW dispatch system & Omnitracs satellites.
Knowledge/Skills/Abilities:
PC skills including Excel, Word and Outlook
Strong communication skills
Time management & analytical skills
Negotiation & decision making skills
Posting ID: 23788