Job Title: Medical Scheduler

Job Description

The Medical Scheduler plays a crucial role in obtaining insurance information, referral forms, and counseling patients on financial assistance. This role involves scheduling and registering patients over the phone or via email, with no direct patient contact. You will be responsible for communicating with physicians and clinical staff to assist with urgent scheduling calls and requests, as well as providing patient scheduling services, including collecting demographics and insurance registration.

Responsibilities

• Schedule and register patients over the phone or by email.
• Obtain insurance information and counsel patients on alternative financial assistance options.
• Communicate with physicians and clinical staff to assist with urgent or referred patient scheduling calls/requests.
• Provide patient scheduling services and review schedules for new patients, updating when necessary.
• Call patients with appointment time reminders and obtain insurance information and referral forms.
• Process internal physician referrals for clinical care.
• Explain billing processes to patients and answer inquiries from patients and third-party payers.
• Assist with basic account maintenance activities and help patients with insurance questions regarding the billing process.
• Send out reminder cards and manage scheduling duties.
• Work with the patient reminder system results and contact patients or make scheduling changes.
• Based on physician input, make daily edits and temporary changes to provider scheduling templates.

Essential Skills

• EMR proficiency, particularly Epic and EHR systems.
• Effective customer service and clear communication skills.
• Insurance verification expertise.
• Strong time management and data accuracy abilities.
• Proficiency in medical terminology.

Additional Skills & Qualifications

• Epic certified and Epic inpatient experience.
• Demonstrated interpersonal skills.
• Working knowledge of insurance and financial options.
• Effective prioritization and organizational skills.

Why Work Here?

This position offers an opportunity to work in a supportive office environment with a focus on teamwork and collaboration. Employees enjoy a business casual dress code and the convenience of a monthly parking fee. The role is based near Barnes & Children's Hospital, providing a vibrant and accessible work location.

Work Environment

The role is onsite from Monday to Friday, 8:00 AM to 4:30 PM, in an office setting with no patient-facing interactions. The dress code is business casual, allowing jeans without rips. The position is located near Barnes & Children's Hospital, with a monthly parking fee provided.

Job Type & Location

This is a Contract position based out of Saint Louis, MO.