Print Fleet Supervisor

Job Title: Site Manager

Summary: As a Site Manager, you are the guiding force behind our team, blending warmth and efficiency to ensure seamless operations. Leading by example, you nurture a supportive culture where every member thrives, driving transformative outcomes through innovation and collaboration.

Roles and Responsibilities:

• Lead a dynamic team to efficiently manage daily operations, while nurturing a positive work environment that encourages retention.
• Harness your expertise in Ricoh products and services to streamline operations, ensuring quality and efficiency, and exploring innovative solutions to stay ahead in a rapidly evolving landscape.
• Collaborate closely with customers to enhance business processes, driving mutual success and satisfaction through continuous feedback loops and steadfast commitment to service excellence.
• Foster a service-oriented environment, gathering regular feedback to ensure satisfaction and loyalty.
• Maintain high-quality operations, meeting audit and deadline standards while adapting to evolving challenges.
• Provide ongoing training and development opportunities, empowering team members to reach their full potential.
• Predominantly working with an offsite fleet of over 1,000 devices.
• Collaborate closely with four couriers handling supply deliveries.
• Ensure tasks are completed in a timely manner.
• Manage two different ticket systems for incoming orders.
• Work directly with IT on network issues and new device installations.
• Schedule moves with customers.
• Collaborate with sales on additional customer orders.
• Responsible for meter collecting and submission.
• Extensive use of Excel.
• Need for attention to detail and strong communication skills.

Qualifications Must Have:

• High school diploma or equivalent (GED).
• A minimum of three years of relevant work experience, including customer-facing roles.
• Demonstrated previous managerial experience, ideally within a similar field.
• Proficiency in technology and adept problem-solving skills.
• Effective communication skills, demonstrated through both written and verbal channels.

Qualifications Nice to Have:

• Previous management experience.
• Familiarity with the technical aspects of B2B services.
• Proficiency in Office 360.

Join us in this pivotal role where your leadership will shape success, exceeding expectations and forging lasting partnerships with our valued customers. If you are ready to merge professionalism with a fresh perspective, we invite you to apply and embark on this exciting opportunity with us.