At least 2 years
This role is STARs-friendly: Skilled Through Alternative Routes.
52% STARs in role.
Job Title: Insurance Agent – (No Sales)
Job Description
This role focuses on servicing commercial auto and property insurance policyholders in a growing agency environment, with no sales or commission requirements. You will support existing customers through phone and email, handle a mix of licensed and non-licensed insurance activities, and help ensure policies remain accurate, compliant, and up to date. The position offers strong stability, extensive learning and development opportunities, and a clear pathway for long-term career growth in a structured insurance organization.
Essential Skills
- Active Property & Casualty (P&C) insurance license, preferably with commercial lines experience, or willingness to obtain a P&C license with company support.
- Approximately 2 years of work experience in the insurance industry is preferred, particularly in customer service, policy servicing, or related roles.
- Experience as a customer service representative (CSR), ideally within an insurance or call center environment.
- Strong customer service skills, including the ability to handle a high volume of calls and emails while maintaining a professional and empathetic demeanor.
- Ability to manage billing questions, missed payments, renewals, and onboarding of new policies with accuracy and attention to detail.
- Strong verbal and written communication skills, with the ability to explain insurance concepts clearly to customers.
- Comfort working in a structured call center environment with inbound and outbound calls.
- Ability to work effectively in a hybrid environment, balancing in-office collaboration with focused work from a home office.
- Demonstrated integrity, intelligence, and initiative in prior roles.
- Stable work history, showing commitment and reliability in previous positions.
Work Environment
This role is based in a downtown office with subsidized parking, offering a hybrid work structure once training is complete. Training is 100% in-office to ensure strong onboarding and skills development. Standard hours are 8:00 a.m. to 5:00 p.m.
Job Type & LocationThis is a Contract position based out of Omaha, NE.
Pay and BenefitsThe pay range for this position is $25.00 - $28.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
This is a hybrid position in Omaha,NE.
Application DeadlineThis position is anticipated to close on Jul 24, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Posting ID: JP-006154888