Dispatch Coordinator

TEKsystems is currently supporting a transportation client with a dispatch opening in Burlington County, NJ. This role will support logistics procedures and dispatch communication for their fleet of trucks to maintain efficiency for the operation. Candidates with prior logistics/transportation experience and strong customer service are encouraged to apply.

Description

You’ll work closely with drivers, customers, and carriers to ensure timely pickups, efficient routing, and strong communication throughout the delivery process.

• Proactively source and schedule backhaul loads to optimize fleet utilization
• Coordinate with internal dispatchers, drivers, and external carriers to plan efficient routes and backhaul opportunities
• Communicate load details clearly to drivers, ensuring understanding of pick-up/drop-off times, addresses, and load requirements
• Maintain up-to-date records in dispatch and TMS software
• Track and monitor active backhaul shipments, resolving issues or delays in real time
• Build and maintain relationships with freight brokers, customers, and carrier partners
• Ensure compliance with DOT regulations and company policies
• Provide exceptional customer service to both internal teams and external partners
• Analyze performance metrics and suggest improvements to reduce costs and increase productivity

Qualifications

• 2+ years of operational or logistics support skills
• Sales experience preferred, not required
• Customer Service and administrative skills
• Proficiency in Microsoft Office Suite (Excel, Outlook, etc.)
• Excellent communication and problem-solving skills
• Strong organizational skills and attention to detail
• Bachelor's degree preferred, not required

Additional Details:

• Monday-Friday
• 8am-5pm
• Fully on-site role in Burlington, NJ
• Full company benefits, 401K
• Contract-to-hire opportunity