Medical Receptionist

Responsibilities

• Respect and maintain privacy and dignity of patients; assure confidentiality at all times in accordance with HIPAA regulations.
• Maintain efficient and professional telephone etiquette; transfer and handle calls as required.
• Document calls in patient chart. All phone calls to be returned the same day.
• Responsible for collecting, posting and managing account payments
• Responsible for submitting claims and follow up with insurance companies
• Prepares and submits clean claims to insurance companies electronically or on paper
• Answers questions from patients, office staff, medical staff and insurance companies as needed
• Identifies and resolves patient inquiries and concerns
• Prepares, reviews and sends or submits patient statements

Essential Skills

• Proficiency in Medent EMR.
• Ability to multitask and thrive in a fast-paced environment..

Additional Skills & Qualifications

• Experience in physical therapy or chiropractic settings is a plus.
• Preference for candidates with experience across specialties, less in primary care.
• Self-motivated, flexible, and open to feedback.
• Experience from multi-specialty practices is valued.

Work Environment

Free parking is available on site. The shift is either 8:00am-4:30pm or 8:30am-5:00pm with a 30-minute unpaid lunch break daily.ly. The work environment is flexible, allowing for breaks and appointments as long as work hours are fulfilled, totaling 37.5 hours per week to be considered full-time. There are no evening hours.