Workday Functional Consultant

Description

Our client is looking for someone to come in and support their HCM systems. They will processes the organization's human resource information using the most efficient and cost-effective computer systems and applications. Researches, analyzes, designs and maintains information systems in support of human resource administration and projects. Monitors HR information needs and designs new or modifies existing systems to meet changing requirements. Solves complex problems. May lead projects or project steps within a broader project or have accountability for ongoing activities or objectives. Acts as a resource for colleagues with less experience. Responsible as primary analyst for Benefits Administration, configuration, troubleshooting, enhancements and support. This role requires understanding of benefits and HR transactions that impact eligibility. This position will also be responsible designing, testing and troubleshooting integrations to benefit vendors. This role requires strong analytical skills, excellent communication abilities and a commitment to delivering high quality results.

Works with and leads user communities and support team members to understand and document business requirements, create functional or solution documentation, translates requirements into configurable software components and rules to solve complex business problems. Completes assigned application configuration or development deliverables and leads teams in the completion and testing of their assigned deliverables.

Leads and participates in regular team retrospective events with a continuous improvement mindset. Promotes and leads the identification, recommendation and delivery of improvement opportunities and best practices that improve the system solution, user or team productivity. Provides cross-training, peer support and leads team meetings. Leads the development of Business Continuity Plans/Procedures. Leads and participates in the estimation and planning of future work plans. Leads coordination of communications to the user community which document and enhance business processes and provide supporting documentation. Develops, reviews and approves procedures used to maintain applications, system documents and programs.

Works independently to provide business analysis and support services for non-production and production environments, including requirements analysis, configuration, testing and implementation. Answers end user requests for support, including troubleshooting, break/fix support, researching and solving problems, and serves as a final escalation point on complex issues. Provides on call support after hours as defined by the application support requirements. Provides direction to technical and functional personnel. Handles escalations or more complex or interdisciplinary requests for support services, including validation of system fixes, enhancements, interfaces, reports, configurations, upgrades, regulatory updates and implementation of new modules and features. Maintain data integrity by creating and executing queries, reports and/or SQL, analyzing data and identifying system improvements.

Leads and participates in user community events to promote and communicate project goals, timeframe and high-level changes and conduct training. Leads and participates in smaller systems projects or enhancements, ensuring delivery upon assigned tasks in alignment with project plans and estimates. Prepares project plans and budgets for clients based upon scope of the initiative, as requested.

Maintains a deep and broad knowledge of the assigned functional area, client policies and procedures, related industry standards, best practices, regulations, changes in relevant federal and state laws, issues and developments, and related technologies. Grows knowledge beyond functional area of responsibility into related areas business and systems. Participates in and may lead external function specific communities of practice, gaining and sharing functional knowledge.