Job Title: Patient Care Coordinator

Job Description

We are seeking a highly motivated and adaptable Patient Care Coordinator to join our high-end medical or surgical practice. This in-office position requires a professional who thrives in a fast-paced, patient-focused environment. If you have a strong customer service and administrative background, along with the ability to balance both administrative and patient-facing duties, we would love to hear from you!

Responsibilities

• Act as the first point of contact for patients, providing a welcoming and professional experience.
• Manage patient inquiries, scheduling, and follow-ups efficiently and accurately.
• Assist with administrative tasks, including reviewing schedules, handling patient documentation, and coordinating office operations.
• Support the team in ensuring seamless patient experiences while maintaining a high level of discretion and professionalism.
• Uphold a positive team culture by minimizing gossip and fostering collaboration.

Essential Skills

• Strong customer service and administrative background.
• Familiarity with EMR and practice management systems.
• Ability to maintain confidentiality and professionalism in all interactions.
• Excellent communication skills, both verbally and in writing.
• Organizational and detail-oriented capabilities.
• Proactive and hands-on approach in supporting team operations.

Additional Skills & Qualifications

• Experience in a medical or surgical practice, particularly plastic surgery.
• Business acumen to understand the operational needs of a high-end medical practice.

Work Environment

This is an in-office position that operates in a fast-paced, patient-focused environment. The typical work schedule is Monday to Friday from 8:30 AM to 6:00 PM, with the requirement to work two Saturdays per month.