Filing
Operations
Data Entry
Calculators
Postage Meter
Microsoft Word
Customer Service
Telephone Skills
Valid Driver's License
1 to 2 years
Posted 11 days ago
This role is STARs-friendly: Skilled Through Alternative Routes.
56% STARs in role.
Description:
Legal Senior Onsite Service Specialist
POSITION PROFILE
Provides operations functions in one or all the following areas: incoming mail, Data entry of party information to e-filing website, document extraction of court files utilizing Adobe Acrobat and Microsoft Word, uploading of court filings to e-filing website. Due to the higher level of presentation and telephone skills needed to perform Customer Service duties, employees performing this function are considered to be Senior Legal On-Site Services Specialist. This position reports directly to the Manager Site Operations or Site Manager, depending on site personnel configuration.
JOB DUTIES AND RESPONSIBILITIES
• Data Entry of filing information for documents using a multitude of Court websites
• Extracting Documents from a pdf using Adobe Acrobat
• Using Adobe Acrobat and Microsoft Word during the filing of Documents using a multitude of Court websites
• Using Case Management system to track incoming work flow
• May perform filing duties in conjunction with specific customer requests.
• Answers customer questions regarding status or feasibility of job requests.
• Performs duties related to the receiving of materials.
• May require periodic overtime on nights and weekends, including off-hour emergency response.
• Uses all copier equipment, calculator, fax machine, postage meter and some PC.
• Performs filing duties, which may include 'purging' and archiving old documents.
• Performs other duties as assigned.
QUALIFICATIONS (Education, Experience, and Certifications)
• Basic knowledge of Adobe Acrobat and Microsoft Word
• Basic knowledge of Windows/Microsoft Office
• Requires high school diploma or GED and 1-2 years of related work experience.
• May require valid driver's license and minimum levels of auto insurance coverage per Ricoh.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
Posting ID: 300008183157991