Job Title: Medical Receptionist

Job Description

Join a dynamic clinic environment where you will play a vital role in facilitating patient interactions and administrative processes. This position primarily involves managing the check-in and check-out procedures at the front desk and coordinating phone calls and administrative information in a high-volume patient setting.

Responsibilities

• Assist with patient check-in and check-out processes at the front desk.
• Coordinate phone calls and manage administrative information efficiently.
• Ensure smooth patient access and service delivery during high-volume periods.

Essential Skills

• Customer service experience, with a minimum of 2 years required.
• Understanding of medical terminology.
• Proficient data entry skills.
• Knowledge of patient access protocols and health care systems.
• Familiarity with health insurance processes and terms, including understanding of deductibles, copays, and differences between Medicaid, Medicare, and private insurance.
• Basic computing skills, with a typing speed of at least 40 WPM if no prior on-the-job computer experience.

Additional Skills & Qualifications

• Experience with medical terminology and patient access is preferred.

Work Environment

This position is based in a busy clinic environment, requiring adaptability to a fast-paced setting. The role involves significant interaction with patients and staff, making effective communication skills essential.