Call Center Customer Service Representative

Description

EZ Pass – Customer Service Representative Job Description

Start Date: May 2025

Schedule: Monday through Friday (Day shift)  

Location: 300 East Park Drive, Harrisburg, PA 17111 (Fully on-site, opportunity to apply to work from home at 90 days on assignment 

Pay Rate: $18/hr

PTO (Paid Time Off) Accrual

Responsibilities:

Handle inbound calls, assist customers with account inquiries, and help resolve concerns. This includes updating customer details and documentation of calls.

What we're looking for: 

- At least 1 year of customer service experience (call center experience is a plus)  

- Proficiency with computers and data entry  

- High School Diploma or GED (verification required)  

- Reliable transportation and a strong attendance record  

Experience Level

Entry Level