Remarketing Support Specialist

Remarketing Support Specialist

Reading, PA

Schedule: Monday-Friday 8:30am-5pm

Description

The Remarketing Support Specialist will assist the sales team with administrative duties relating primarily to the sale of vehicles.

- Coordinate the completion of vehicle purchase transactions with customers and field locations via phone & e-mail communication.

- Provide customer service assistance by handling various inquiries received from inbound phone calls and email correspondence.

- Vehicle sale coordination to include: invoicing and paperwork completion, confirming with field locations that vehicles are ready for pickup, collecting payments and providing customer assistance,

- Obtain signed documents from customers

- Enter sales related information into SalesForce.com and Fleetnet systems

- Answering customer and associate phone calls that come into the department

- Updating Microsoft Access and excel spreadsheets

Skills

customer service, administration support, multi tasking, crm system, sales support

Additional Skills & Qualifications

Qualifications:

• 2 years of administrative support and customer service experience required

• Requires strong organizational and time management skills and the ability to multitask.

• Requires strong communication skills and able to work well with others

• High School Diploma or equivalent required

• Associates or Bachelors degree preferred

• Proficiency in the use of Microsoft programs required