Job Title: Warranty Administrator/Scheduler

Job Description

We are seeking a dedicated Warranty Administrator/Scheduler to join our team. The ideal candidate will assist with data entry tasks, schedule third-party movers and demo teams, and communicate frequently with builders and homeowners. The role involves using builder portals for visibility and general problem-solving within processes.

Responsibilities

• Perform data entry tasks to assist various teams.
• Schedule third-party movers and demo teams for clients.
• Communicate frequently with builders and homeowners via email and phone.
• Utilize builder portals for visibility and data entry.
• Engage in general problem-solving and solutioning processes.

Essential Skills

• 1-3 years of experience in a corporate office setting, particularly in scheduling, customer service, or dispatch (non-medical/healthcare, non-call center).
• Strong email and communication etiquette.
• Previous experience in office administration or professional customer service roles.
• Proficiency in Microsoft Office.
• Tech-savvy and able to work onsite daily.
• Professionalism and a positive attitude are non-negotiable (references required).

Additional Skills & Qualifications

• Experience in a building or construction company is a plus.
• Experience in lighting, marble, tile, or similar industries is nice to have.

Work Environment

This is an onsite role based in a beautiful office space in Pflugerville, with working hours from 7:30 am to 4:30 pm CST, Monday through Friday. Enjoy a 1-hour lunch break, an onsite gym, and a pleasant break room. There is an opportunity to transition to a full-time position at the end of the contract.