Customer Service Representative

Attention!! Leading Small Business Insurance Company is hiring P&C Liscensed Customer Service Professionals!! Remote

Contract-to-hire

This role offers individuals the ability to work alongside one of the top-rated Insurance Providers in the United States! This is a great opportunity to join an organization whose pillars of success are built on customer service, employee development, and community engagement. Further, explore this exciting opportunity below…

Employee Value:

• Competitive pay - 21.71/hr +incentive pay
• Chance to Grow- 400% growth, meaning ample leadership opportunities down the line
• Fantastic Culture – Management ensures a friendly, and team-oriented environment
• Training team will commit ample time to get you up to speed with the rest of the team in your first few weeks

Job Description:

• Maintain industry-leading service standards by providing prompt service and one-call resolution
• Availability and dependability to multitask between systems and job duties such as documentation, taking calls, and following up on items as needed
• Highly focused on a total team environment to create a great culture that centers around servicing the customer and creating growth for the company
• Most calls will be from current clients who have questions about their policy in regards to:
  • Requested changes or updates to their accounts
  • Grow existing client relationships
  • Saving cancel requests
  • Setting up autopay
  • Timely entry of all inbound leads

Work Environment:

• Training Shift | 8:30 AM CST - 5 PM CST
• 9:30 AM CST - 6 PM CST
• 10 AM CST - 6:30 PM CST

Requirements:

• MUST BE LICESNES IN P&C
• strong interpersonal and communication skills
• excellent work ethic
• prior call center experiance preferred