3 to 4 years
This role is STARs-friendly: Skilled Through Alternative Routes.
46% STARs in role.
Job Description
Provide expert technical support, troubleshooting, and service execution both onsite and remotely. Diagnose and resolve complex issues involving control panels, PLCs, electrical systems, and pumps. Build strong customer relationships and deliver exceptional service support. Support business growth by identifying new service and sales opportunities. Collaborate cross-functionally with sales, operations, and engineering teams. Serve as a trusted technical partner to customers across the region.
Responsibilities
- Provide technical support and troubleshooting both onsite and remotely.
- Diagnose and resolve complex electrical issues in control panels, PLCs, and pumps.
- Build and maintain strong customer relationships.
- Identify and pursue new service and sales opportunities.
- Collaborate with sales, operations, and engineering teams.
- Act as a technical partner to regional customers.
- Proficiency in troubleshooting, electrical systems, and PLC programming.
- Background in Electrical, Automation, or Maritime Engineering.
- Hands-on experience with PLCs, controls, and electrical installations.
- Experience in troubleshooting and maintenance of electrical/mechanical systems.
- Maritime industry experience is strongly preferred.
- Knowledge of pump systems and repair is advantageous.
- 3-4 years of experience in automation, electrical, or maritime engineering.
This role requires 75-80% travel primarily within the US, with occasional travel to Canada and Denmark. When not at a customer site, work is conducted 100% remotely. Trips typically last between 3-5 days and may be scheduled at short notice. The position offers great benefits and flexibility.
Job Type & Location
This is a Permanent position based out of Chesapeake, VA.
Pay and BenefitsThe pay range for this position is $78000.00 - $87000.00/yr.
Health, vision, dental, pto
Workplace TypeThis is a fully remote position.
Application DeadlineThis position is anticipated to close on Jun 4, 2026.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Posting ID: JP-006040884
