At least 3 years
This role is STARs-friendly: Skilled Through Alternative Routes.
75% STARs in role.
Senior Billing and Collections Clerk | Hybrid in Dulles, VA | Pay: $28 - $30/hr | 6-month contract-to-hire
Job Description
The Senior Billing and Collections Clerk plays a key role in the Accounts Receivable function for North America, ensuring accurate and timely billing, efficient collections, and a smooth financial close process. This full-time, hybrid position based in the Dulles/Sterling, VA area focuses on generating and distributing customer invoices, monitoring payment activity, and maintaining accurate customer account records while collaborating closely with internal stakeholders and customers.
Responsibilities
- Perform general duties on customer accounts to ensure efficient, prompt, and accurate billing and payment of accounts.
- Generate, process, and distribute customer invoices, ensuring accuracy and completeness for all billing activities.
- Process affiliate invoices within inter-company deadlines and reconcile affiliated accounts to the general ledger.
- Assign appropriate general ledger account numbers for manual invoices to ensure proper distribution to the accounts receivable sub-ledger.
- Process inter-company payment information using Excel spreadsheets.
- Process invoices for large customer accounts using electronic data interchange (EDI) functionality.
- Collect and consolidate billing information for large customer accounts, confirm approvals, and prepare data in Excel for billing.
- Monitor all customer accounts for non-payment, short payment, and delayed payment, and take appropriate follow-up actions.
- Coordinate customer billing and collection activities, including preparing and sending invoices and account statements to support collection efforts.
- Monitor payments and generate routine reports on billing and collection status.
- Prepare customer late fee calculations using Excel and ensure they are applied accurately.
- Correspond with existing customers by phone and email regarding past-due invoices, and research and answer customer inquiries.
- Update customer account information as needed to maintain accurate and current records.
- Investigate and reconcile customer discrepancies and account transactions, and correspond with customers to resolve reconciliation issues.
- Escalate customer invoicing and payment concerns to appropriate internal stakeholders when necessary.
- Verify the validity of account discrepancies by collaborating with internal departments such as Sales, Customer Service, and Finance.
- Maintain detailed records on delinquent customer accounts and participate in monthly accounts receivable meetings.
- Research sales and use tax issues as they relate to customer invoices and payments.
- Process credit card payments and ensure they are accurately recorded.
- Support the overall month-end and year-end financial close processes related to billing and collections.
Essential Skills
- At least 3 years of experience in billing and collections.
- Associate degree in Accounting, Finance, or a related field, or an equivalent combination of education and experience.
- Strong familiarity with standard accounting concepts, practices, and procedures.
- Hands-on experience with SAP or SAP S/4HANA ERP accounting systems, or similar ERP accounting software.
- Proficiency in Microsoft Excel, including working with spreadsheets for billing, reporting, and reconciliations.
- Experience in collections, including monitoring accounts, following up on past-due invoices, and resolving payment issues.
- Strong attention to detail and accuracy in billing, reconciliations, and account maintenance.
- Effective written and verbal communication skills for interacting with customers and internal stakeholders.
- Ability to work effectively in a hybrid team environment.
- Maturity and professionalism to work with all levels of management, employees, and customers.
Additional Skills & Qualifications
- Previous work experience with Vertex sales tax software is a plus.
- Experience researching and resolving sales and use tax issues is beneficial.
- Prior experience working for a multinational corporation is an advantage.
- Experience using EDI functions for invoicing large customer accounts is desirable.
- Ability to manage multiple priorities and meet inter-company deadlines.
- Strong problem-solving skills to investigate and reconcile complex account discrepancies.
- Comfort working with credit card payment processing and related reconciliations.
Job Type & Location
This is a Contract position based out of Dulles, VA.
Pay and BenefitsThe pay range for this position is $28.85 - $30.29/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
This is a hybrid position in Dulles,VA.
Application DeadlineThis position is anticipated to close on Jun 2, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Posting ID: JP-006048124
