Administrative Assistant

Performs a variety of administrative functions to support US Immigration Team's high-volume operations. 

- Timely process high-volume paper filings including collating copying distributing for signature scanning and mailing hardcopy US Immigration filings 

- Troubleshoot high-volume printing issues 

- Triage and escalate urgent US Immigration cases to appropriate teams 

- Track accurately update and confirm case status within case management software tool in real time 

- Run and analyze case status reports within case management tool 

- Conduct data audits and work with stakeholders to ensure data integrity 

- Other project and task support as directed 

- Requires 100% onsite work

Qualifications 

• Deep attention to detail, organizational, critical thinking, and time management skills

• Strong written and verbal communication skills 

• Sense of urgency and ability to prioritize and manage work accordingly 

• Proficient in Microsoft Office tools including Outlook, Excel, Word, Teams, and OneNote 

• Ability to navigate complex and sometimes ambiguous situations 

• May require ability to lift up to 20 lbs 

• 100% availability to work onsite in Redmond, WA location