Bilingual Receptionist

This position is the primary greeter of visitors and is responsible for managing the flow of in-person guests and handling incoming phone calls not routed through the automated switchboard. Additional duties include a variety of administrative tasks such as drafting internal communications, preparing postings, and performing functions typically associated with Microsoft Word, Excel, and PowerPoint.

Essential Duties and Responsibilities:

• Answer and direct phone calls in a courteous and professional manner.
• Serve as a professional and welcoming presence for customers, visitors, and employees.
• Provide Spanish translation assistance for visitors, job applicants, and basic employee communications (in collaboration with the NORD HR Department).
• Sort and distribute incoming mail; prepare outgoing mail and packages.
• Create and maintain various reports.
• Support the Human Resources and Administration Department with clerical tasks and special projects.

Additional Skills & Qualifications:

• 2+ years of administrative experience.
• Strong organizational and communication skills.
• Ability to deliver exceptional customer service.
• Bilingual in Spanish

Work Environment:

• Will be sitting at the front desk for 8 hours a day.
• Hours are Monday-Friday, 8 AM – 5 PM.