Coaching
Management
Risk Analysis
Influencing Skills
Technical Services
Industry Standards
Performance Appraisal
Information Technology
Training And Development
Configuration Management
Troubleshooting (Problem Solving)
Posted 2 days ago
Description:
About the Role:
As a CBRE Data Center Manager, you will manage the team responsible for providing preventative maintenance and repair services to a client or small building.
This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments.
What You'll Do:
• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Manage the relationship with the client while working with other stakeholders to meet all MSA requirements.
• Responsible for ensuring the completion of configuration management, work orders, preventative maintenance, and repairs within the agreed SLA timeframe.
• Resolve unforeseen circumstances that occur and inform the client or Sr. management when needed.
• Verify facility infrastructure equipment installations are within the agreed SLA timeframe.
• Oversee Information Technology equipment power installations, relocation and decommission requests.
• Check daily routine cleanup of the data halls and review findings.
• Confirm all deployments are installed to applicable internal, manufacturer, and industry standards.
• Ensure that all records are updated following any changes made. Ensure that documentation is also kept up to date for all applicable processes.
• Prepare Method Statements and Risk Assessments and present to Sr. management.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.
As a CBRE Data Center Manager, you will manage the team responsible for providing preventative maintenance and repair services to a client or small building.
This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments.
What You'll Do:
• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Manage the relationship with the client while working with other stakeholders to meet all MSA requirements.
• Responsible for ensuring the completion of configuration management, work orders, preventative maintenance, and repairs within the agreed SLA timeframe.
• Resolve unforeseen circumstances that occur and inform the client or Sr. management when needed.
• Verify facility infrastructure equipment installations are within the agreed SLA timeframe.
• Oversee Information Technology equipment power installations, relocation and decommission requests.
• Check daily routine cleanup of the data halls and review findings.
• Confirm all deployments are installed to applicable internal, manufacturer, and industry standards.
• Ensure that all records are updated following any changes made. Ensure that documentation is also kept up to date for all applicable processes.
• Prepare Method Statements and Risk Assessments and present to Sr. management.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.
Posting ID: 274322
