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<h2>Mechanical Engineer / Designer</h2>(Revit | HVAC | Plumbing | Federal Projects)Location: Orange County, CAWork Model: Hybrid (3 days onsite / 2 remote after ramp‑up)Employment Type: Long‑Term Consulting OpportunityCompensation: $100,000 – $120,000, depending on experience, with flexibility for candidates demonstrating exceptional Revit and production expertise.<hr><h3>About the Opportunity</h3>Are you a Mechanical Engineer or Mechanical Designer who thrives on hands‑on design, real project ownership, and meaningful work? This is a unique opportunity to play a key role on complex federal healthcare and defense facilities that directly support critical national infrastructure.In this role, you’ll become a primary Revit production lead, supporting impactful projects across Southern California. You’ll work alongside a collaborative, multidisciplinary team where your technical expertise directly influences the performance, safety, and reliability of essential facilities. If you value autonomy, problem‑solving, and high‑quality mechanical design, this role offers both challenge and purpose.<hr><h3>Key Responsibilities</h3><ul><li>Take full ownership of Revit modeling and construction documentation for HVAC and plumbing systems</li><li>Update and produce AutoCAD drawings, including as‑builts, legacy files, and design details</li><li>Perform mechanical load calculations using Trane or comparable modeling tools</li><li>Contribute to projects ranging from $25K to $1M in mechanical design scope</li><li>Support senior engineers by independently executing production‑level design tasks and deliverables</li><li>Participate in limited site visits (1–2 days) for field verification and system assessments</li><li>Coordinate closely with architectural, electrical, and controls disciplines on integrated project scopes</li></ul><hr><h3>What Sets This Role Apart</h3><ul><li>Work on mission‑critical federal healthcare and defense projects with national impact</li><li>Exposure to diverse and technically challenging mechanical systems, including medical and industrial facilities</li><li>A hybrid work schedule that balances collaboration with focused independent work</li><li>Long‑term stability with a strong likelihood of conversion to full‑time employment</li><li>A team culture that values initiative, technical craftsmanship, and accountability</li></ul><hr><h3>Required Qualifications</h3><ul><li>Strong Revit expertise with demonstrated ownership of mechanical models</li><li>Proficiency in AutoCAD</li><li>Solid background in both HVAC and plumbing design<ul><li>Plumbing must represent at least 50% of overall design capability</li></ul></li><li>Experience performing mechanical load calculations and system modeling (Trane, HAP, Carrier, or similar)</li><li>Ability to work independently with minimal oversight</li><li>U.S. Citizenship required due to federal project requirements</li></ul><hr><h3>Preferred Qualifications</h3><ul><li>Experience with industrial or medical facilities</li><li>Exposure to building controls systems and electrical coordination</li><li>Engineer‑in‑Training (EIT) certification or interest in pursuing professional licensure</li><li>Familiarity with federal, VA, or DoD projects</li></ul><hr><h3>What Success Looks Like</h3>Within your first 90 days, you will:<ul><li>Deliver high‑quality HVAC and plumbing design packages in Revit</li><li>Independently manage scoped tasks and smaller project assignments</li><li>Serve as a trusted technical resource supporting senior mechanical leadership</li><li>Be fully integrated into the team’s federal project delivery pipeline</li></ul><hr><h3>Compensation</h3>Job Type &amp; LocationThis is a Contract to Hire position based out of Irvine, CA.Pay and BenefitsThe pay range for this position is $48.00 - $57.00/hr.Eligibility requirements apply to some benefits and may depend on your job
 classification and length of employment. Benefits are subject to change and may be
 subject to specific elections, plan, or program terms. If eligible, the benefits
 available for this temporary role may include the following:

 • Medical, dental &amp; vision
 • Critical Illness, Accident, and Hospital
 • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
 • Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents)
 • Short and long-term disability
 • Health Spending Account (HSA)
 • Transportation benefits
 • Employee Assistance Program
 • Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a hybrid position in Irvine,CA.Application DeadlineThis position is anticipated to close on Mar 19, 2026.<h2>Diversity, Equity &amp; Inclusion</h2> At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&amp;I is embedded into our culture through: <ul><li>Hiring diverse talent</li> <li>Maintaining an inclusive environment through persistent self-reflection</li> <li>Building a culture of care, engagement, and recognition with clear outcomes</li> <li>Ensuring growth opportunities for our people</li> </ul> Actalent is an equal opportunity employer. <h2>About Actalent</h2> Actalent is a global leader in engineering and sciences services. For more than 40 years, we’ve helped visionary companies advance their goals. Headquartered in the United States, our teams span 150 offices across North America, EMEA, and APAC—with four delivery centers in India led by 1,000+ extraordinary employees who connect their passion with purpose every day. Our Bangalore, Hyderabad, Pune, and Chennai delivery centers are hubs of engineering expertise, with core capabilities in mechanical and electrical engineering, systems and software, and manufacturing engineering. Our teams deliver work across multiple industries including transportation, consumer and industrial products, and life sciences. We serve more than 4,500 clients, including many Fortune 500 brands. Learn more about how we can work together at actalentservices.com.

public

Mechanical Design Engineer

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POSITION SUMMARY/RESPONSIBILITIES 
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EDUCATION/EXPERIENCE 
Three years recent experience in general patient care and successful completion of 3 months probation period is required. Verification of course completion in accordance with all American Heart Association Basic Cardiac Life Support and Health Care Provider guidelines is required. ? 

LICENSURE 
Current LVN licensure in the State of Texas is required. 
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LVN PRN

<div>At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success.  This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.  </div><div>In the Role   </div><ul><li><div>Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service  </div></li><li><div>Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals  </div></li><li><div>Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs </div></li><li><div>Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations </div></li><li><div>Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems </div></li><li><div>Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude </div></li><li><div>Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options  </div></li></ul><div>Requirements:     </div><ul><li><div>High School Diploma or GED</div></li><li><div>Bilingual - Spanish      </div></li></ul><div>Preferred:  </div><ul><li><div>Sales, Collections or Customer Service experience        </div></li></ul><div>Location: On site    </div><div>The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.     </div><div>Who we Are </div><div>A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: </div><ul><li><div>Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances  </div></li><li><div>Up to 4% matching 401(k)    </div></li><li><div>Employee Stock Purchase Plan (10% share discount)    </div></li><li><div>Tuition reimbursement    </div></li><li><div>Paid time off (15 days’ vacation per year, prorated based on start date)  </div></li><li><div>Paid sick leave as determined by state or local ordinance (prorated based on start date)  </div></li><li><div>11 Paid holidays (4 floating holidays, prorated based on start date)  </div></li><li><div>Paid volunteer time (3 days per year, prorated based on start date) </div></li></ul><div></div><div>OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.  </div><div>In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.   </div><div>At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.  </div><div>Key Word Tags    </div><div>Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee   </div><div></div>

Loan Consultant

Loan Sales Specialist - Bilingual

It Starts Here:Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.  This is more than a strategic shift.  It’s a chance for driven professionals to grow, learn, and make a real difference.If you are interested in exploring the possibilities We Want to Talk to You!The Difference You Make:The Senior Developer, Application Development serves as a highly experienced, hands-on technical contributor supporting multiple complex application initiatives. This role plays a critical part in the analysis, design, development, troubleshooting, and maintenance of enterprise software solutions that support key business units.The Senior Developer operates with a high degree of autonomy, provides deep technical expertise across systems and components, and contributes to architectural decisions and delivery strategy. The role requires strong problem-solving skills, accurate workload estimation, and the ability to clearly communicate and drive solutions for complex technical challenges.<ul><li>Act as a senior hands-on developer across multiple complex application initiatives.</li><li>Lead technical analysis, design, development, and maintenance of software applications and components.</li><li>Provide advanced expertise in troubleshooting complex application, system, and performance issues.</li><li>Design, implement, and support system enhancements, refactoring, and modernization efforts.</li><li>Research, evaluate, and implement solutions for performance monitoring, tuning, scalability, and system configuration.</li><li>Drive the development and maintenance of automated test suites and quality assurance practices.</li><li>Contribute significantly to technical design and architectural decisions for complex projects.</li><li>Accurately estimate effort, identify technical risks, and help plan delivery milestones.</li><li>Mentor and provide technical guidance to associate and mid-level developers.</li><li>Partner closely with architects, product owners, and business stakeholders to achieve key objectives.</li><li>Promote engineering best practices, code quality, and continuous improvement within the team.</li></ul>What You Bring:To perform this role successfully, the individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Bachelor’s degree in Computer Science, Software Engineering, or a related field, or equivalent work experience - Required.</li></ul><ul><li>7+ years of hands-on application development experience, with strong expertise in Java and/or .NET / C# in a distributed systems. - Required.</li></ul><ul><li>Advanced proficiency in object-oriented programming and design patterns.</li><li>Proven expertise in modern software paradigms, including:<ul><li>Web and backend development</li><li>Service-oriented and microservices architectures</li><li>Cloud computing concepts</li><li>Test-driven development (TDD)</li><li>Domain-driven design (DDD)</li></ul></li><li>Strong service-oriented architecture and integration experience.</li><li>Strong SQL and relational database skills.</li><li>Demonstrated ability to design and troubleshoot large-scale, high-availability systems.</li><li>Strong analytical, critical thinking, and problem-solving skills.</li><li>Excellent written and verbal communication skills.</li><li>Ability to manage multiple initiatives and context switch effectively.</li><li>Ability to continuously evaluate existing systems and drive improvements.</li><li>Commitment to maintaining industry knowledge, standards, and best practices.</li><li>Curiosity and aptitude for adopting new technologies and collaborating to deliver custom solutions.</li><li>Experience with frontend frameworks (Angular, React, JavaScript, TypeScript) strongly required.</li><li>Backend / server-side development expertise.</li><li>Experience with performance-critical, scalable systems is highly desirable.</li></ul>Certifications:<ul><li>No Certifications listed for this job.</li></ul>It Would Be Nice For You To Have:<ul><li>Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.</li><li>Experience in Microsoft Office products.</li></ul>What Else You Need To Know:The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.Base Pay Range:Minimum:$175,000.00 USD<div><div><div><div><div><div><div>Maximum:</div></div></div></div></div></div></div>$220,000.00 USD We Value Your Impact:Your contribution matters and it’s recognized.  You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers.  Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com) Risk Culture:We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement:At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions:Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights:This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.What To Do Next:If this sounds like a role you are interested in, then please apply.We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.

USA Sr. Associate, Application Development

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityAs a dedicated Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle low to moderate complexity property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate.This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position.This is an experienced desk based Property Adjuster role working in a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday to Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs.What you'll do:<ul><li>Proactively manages assigned claims caseload comprised of claims with low to moderate complexity damages that require commensurate knowledge and understanding of claims coverage.</li><li>Partners with vendors and internal business partners to facilitate low to moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.</li><li>Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.</li><li>Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving low to moderate complexity policy terms and contingencies.</li><li>Determines and negotiates low to moderate complexity claims settlement. Coordinates with management for guidance on assessing settlement amounts outside of authority limits to support managing claims outcomes.</li><li>Maintains accurate, thorough, and current claim file documentation throughout the claims process.</li><li>Applies knowledge of estimating technology platforms and virtual inspection tools to prepare and manage low to moderate complexity property insurance claims estimates</li><li>Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.</li><li>Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.</li><li>May be assigned CAT deployment travel with minimal notice during designated CATs.</li><li>Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.</li><li>Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. </li></ul>What you have:<ul><li>High School Diploma or General Equivalency Diploma.</li><li>1 year of customer service, military leadership, construction related industry/insurance experience and/or experience handling low complexity property claims</li><li>Knowledge of estimating losses using Xactimate or similar tools and platforms.</li><li>Demonstrated negotiation, investigation, communication, and conflict resolution skills.</li><li>Working knowledge and understanding of claims contracts as well as application of case law and state laws and regulations.</li><li>Ability to prioritize and multi-task, including navigating through multiple business applications.</li><li>May need to travel up to 25% of the year (local & non-local) and/or work catastrophe duty when needed.</li><li>Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.</li></ul>What sets you apart:<ul><li>1+ years relevant property adjusting claims of moderate complexity</li><li>Experience desk adjusting residential property claims to include water, roof, and personal property</li><li>File ownership handling claims from start to finish (scoping the loss, assessing damages, estimating, interpreting policy, making coverage decisions, settlement)</li><li>Proficient in estimate writing using Xactimate and virtual tools (such as Claim X, Hover, and Hosta)</li><li>Currently hold an active P&C Adjuster license</li><li>Experience working directly for a standard insurance carrier</li><li>Experience in a all center environment</li><li>US military experience through military service or a military spouse/domestic partner</li></ul>Physical Demand Requirements:<ul><li>May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.  </li><li>May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.</li><li>May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.</li><li>May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.</li></ul>Compensation range: The salary range for this position is: $57,970 - $97,820.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.comApplications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Inside Property Adjuster

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityWithin defined guidelines and framework, provides specialized Auto claims service in the recovery of payments made to USAA members by legally pursuing through arbitration a third party that caused an insurance loss to the insured. The Subrogation Specialist may also defend through arbitration claims by other insurance carriers against USAA.What you'll do:<ul><li>Conduct claim investigations for moderate to high complexity cases in arbitration by analyzing the facts surrounding a loss to reach a recovery conclusion, including recorded statements, securing public records and analyzing report findings.</li><li>Apply advanced knowledge of P&C insurance industry products, services and processes to include P&C insurance policy contracts and coverages, common law, contract law, state statutes, evidence and damages, and arbitration program rules.</li><li>Generate contentions that accurately illustrate the facts of loss to effectuate maximum indemnity recovery or defense based on thorough analysis of claim and applicable program rules in Automobile, Medical Pay, or Personal Injury Protection (PIP) claims. Recognizes and documents subrogation, SIU, and salvage opportunities, and refer accordingly.</li><li>Reimburse policyholder's deductible after recovery is made.</li><li>Serve as an arbitrator who reviews contentions and evidence submitted by multiple carriers and renders decisions that appropriately cite program rules, statutory language, and other considerations to articulate the rationale for the decision reached.</li><li>Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have:<ul><li>High School Diploma or General Equivalency Diploma required.</li><li>2 years claims adjusting experience.</li><li>Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts.</li><li>Ability to pass required exams to serve as a panelist in arbitrations for Automobile, Medical Pay, or Personal Injury Protection (PIP) claims within 90 days (which requires 3 years claims adjusting experience).</li><li>Advanced knowledge of common law, contract and negligence laws.</li><li>Ability to confidently resolve issues and negotiate fair settlements.</li><li>Strong written communication skills with excellent attention to detail and accuracy.</li></ul>What sets you apart:<ul><li>Three years of Liability Claims Experience.</li></ul>Compensation range: The salary range for this position is: $63,590 - $121,530.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.comApplications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Subrogation Specialist Intermediate

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityThe Associate Life Solutions Specialist helps to ensure the financial security of our membership by assessing member life insurance needs, providing advice and / or referrals for advice, and making the appropriate recommendations based on members’ individual needs and goals. May provide support to Health Solutions acquisition and retention based on member demand.We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position will be based at the following locations: San Antonio, TX, Colorado Springs, CO Campus. Relocation assistance is not available for this position.What you'll do:<ul><li>Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls, emails, faxes and video telephony. Special Acquisitions Team employees will primarily place outbound calls triggered from underwriting work items. Life Regulatory team employees respond to specific regulatory/business needs as directed by policies and procedures.</li><li>Asks questions to discover key information, including life events, and to understand member needs. Documents relevant information. Life Regulatory team employees ask specific questions, often scripted, as needed to complete regulatory requirements and document relevant information.</li><li>Assesses member financial situation and goals. Life Regulatory will refer members to Life Sales representative for advice and recommendations.</li><li>Develops and communicates appropriate life insurance strategies based on individual member needs. Provides basic protection advice and strategies. Life Regulatory will refer members to Life Sales representative for advice and recommendations.</li><li>Recommends relevant life insurance product and solutions and refers members who may need financial advice to the respective department. Life Regulatory will refer members to Life Sales representative for advice and recommendations.</li><li>Motivates member to take action on recommendation(s) and resolves objections using basic sales techniques and developing persuasion skills. Implements recommendation(s).</li><li>Monitors legislative initiatives that may impact economy, society, and personal financial situation.</li><li>Educates membership on implications of economic, industry trends, and tax law changes, as well as USAA's products and services.</li><li>May conduct outbound follow-up calls to complete member acquisition of products and services previously discussed.</li></ul>Work Hours:<ul><li>Monday – Friday / 7:30am – 8:00pm (Central)</li><li>An 8 hour shift will fall within these hours</li><li>This role is required to be in office, with potential hybrid opportunity after 6 months.</li></ul>What you have:<ul><li>High School diploma or GED</li><li>Required maintenance of Life/Health license and/or acquisition within 90 days</li><li>Required annual completion of AHIP and Broker/Carrier appointments when applicable.</li><li>Up to 1 year of financial industry and/or life sales experience</li><li>Experience delivering frequent written and oral communication</li><li>Experience acquiring and applying new concepts and information</li><li>Experience processing and analyzing information</li><li>Experience fulfilling requests and meeting deadlines</li><li>Experience resolving conflict and negotiating</li><li>Experience multi-tasking in an operating systems environment</li><li>Experience participating in a team environment</li><li>Successful completion of a job-related assessment may be required</li></ul>What sets you apart:<ul><li>Active Group 1 Life and Health license</li><li>1+ yrs experience working in Sales with life insurance or financial services products</li><li>1+ yrs experience working in a call center environment </li><li>CLU® - Chartered Life Underwriter or comparable designation</li><li>US military experience through military service or a military spouse/domestic partner</li></ul>Compensation range: The salary range for this position is: $45,470.00 - $79,110.00.Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.comApplications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Associate Life Solutions Specialist - San Antonio/ Colorado Springs

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityIt is all about learning and growing. Our Customer Service Claims Representative role may be a new career for you. There’s a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have new training classes starting every month.Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.Work schedules will vary and may include some nights and weekends. Schedules are assigned based on business need. Regularly scheduled shift hours that fall between 6 p.m. and 7 a.m. during the week, or between 6 p.m. Friday and 7 a.m. Monday are eligible for shift premium pay. We are currently seeking dedicated professionals to work in our San Antonio office as a Customer Service Claims Representative. You will be part of an outstanding contact service center, where you will focus on providing claims service to members regarding the initial contact on all auto First Notice of Loss (FNOL) claims. In addition, you will respond to status inquiries from various parties, document reported losses, set appropriate expectations, provide proactive communications, advice, and empathy to our members.What you'll do:<ul><li>Document First Notice of Loss by obtaining relevant information for effective claim investigation. Set up appropriate services, as needed, to proactively move claims forward to the furthest point in the process within scope of role and expectation.</li><li>Create loss reports, describe or verify coverage as appropriate, and initiate the most effective method of damage assessment to assign for file handling.</li><li>Assist with questions regarding the claims process and set expectations for next steps to help ensure claims are effectively resolved and accurately documented.</li><li>Resolve status inquiries and, when appropriate, route to handling adjuster.</li><li>Effectively operate in a fast-paced, high-volume, contact center environment taking back-to-back calls and navigating multiple systems and programs while maintaining an engaging member interaction that occurs across multiple communication channels.</li><li>Apply strong time management skills by closely adhering to assigned work schedule.</li><li>Embrace continuous improvement and development through coaching and collaboration with manager and team members.</li><li>Use strong call management skills by assisting members within a timely manner and limiting non-productive time.</li><li>May assign or initiate emergency services when required on specific claims.</li><li>Support workload surges and catastrophe (CAT) response operations as needed which may include potential weekends, and/or holiday work outside normal work hours.</li><li>Work various types of claim loss notices and inquiries, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.</li><li>Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have: <ul><li>High School Diploma or GED</li><li>Ability to provide exceptional customer service for our members by using active listening, verbal, and written communication skills to communicate clearly, professionally, and empathetically.</li><li>Highly developed interpersonal skills to collaborate effectively in a fast-paced team environment.</li><li>Ability to prioritize and multi-task while navigating through multiple business applications.</li><li>Successful completion of a job-related assessment is required.</li><li>May require acquisition and maintenance of insurance adjuster license within 90 days. (USAA provides all materials and licensing fees.)</li></ul>What sets you apart:<ul><li>US military experience through military service or a military spouse/domestic partner</li></ul>Compensation range: The hiring range for this position is: $43,750 to $45,750Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.comApplications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Customer Service Claims Representative (Unlicensed Auto)

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityAs a dedicated Director, Claims Operations, you will manage and be accountable for auto, property, and other claims operations member service teams who are responsible for delivering business results. You will be responsible for leading execution change management, claims strategies, leader development and technology adoption. You will drive execution of operational risk management, regulatory compliance training, policies, and procedures across multiple teams.This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 4 days per week.This director will support Texas and Colorado and you should currently live in either.Relocation assistance is not available for this position.What you'll do:<ul><li>Select, develop, lead, and hold managers accountable for serving members and providing appropriate solutions in auto, property, and other claims operations through their teams.</li><li>Consistently coach managers on leading their teams on claims handling, inspecting, and reviewing quality of claims and responding to escalations.</li><li>Be responsible for achievement of assigned goals, objectives, and scorecard deliverables.</li><li>Plan, organize, and control the resources to deliver the appropriate claims service.</li><li>Be accountable for ensuring compliance with regulations, policies, procedures, and the fair claims settlement practices act.</li><li>Provide guidance on technical matters, monitors claims reserves and extends settlement authority.</li><li>Be responsible for service, loss control, and loss adjustment expense.</li><li>Identify trends and develop action plans as appropriate.</li><li>Understand, research, and work to influence the financial impact for their respective business area.</li><li>Inspire a high-performance team that works to deliver exceptional experiences to the members and achieve exceptional results.</li><li>Create conditions for success remove obstacles, lead, and champion change.</li><li>Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have:<ul><li>Bachelor’s degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.</li><li>8 years of progressive customer service, operational, military or leadership experience to include a minimum 6 years of P&C experience with 4 of those years in claims required with demonstrated proficiency.</li><li>3 years of direct team lead or management experience.</li><li>Demonstrated team leadership, cross-functional collaboration, building business solutions, and/or claims accountabilities.</li><li>Experience using, interpreting, solutioning and leading with data.</li></ul>What sets you apart:<ul><li>15 or more years of experience leading Auto Physical Damage claims operations.</li><li>Demonstrated ability to effectively lead through strategic and organizational changes delivering intended results and outcomes.</li><li>Advanced technical knowledge of Auto Physical Damage estimating and current repair processes.</li><li>Experience successfully leading claims operations in multiple geographies.</li><li>Strong analytical skills to assess complex claim situations, make informed decisions and implement effective solutions.</li><li>Currently hold an ICAR Pro Level III designation.</li><li>Bachelor’s degree.</li></ul>Compensation range: The salary range for this position is: $143,320 - $273,930.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, F-1, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Director, Claims Operations (Field)

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityAs a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Adjusters recognize and empathize with members’ life events, as appropriate.This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position.The Inside Senior Property Adjuster role is a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday – Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs.What you'll do:<ul><li>Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage.</li><li>Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.</li><li>Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.</li><li>Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies.</li><li>Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.</li><li>Maintains accurate, thorough, and current claim file documentation throughout the claims process.</li><li>Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims.</li><li>Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques.</li><li>Serves as an informal resource for team members.</li><li>Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.</li><li>Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.</li><li>May be assigned CAT deployment travel with minimal notice during designated CATs.</li><li>Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.</li><li>Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have:<ul><li>High School Diploma or General Equivalency Diploma.</li><li>2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience.</li><li>Developing knowledge of residential construction.</li><li>Working knowledge of estimating losses using Xactimate or similar tools and platforms.</li><li>Demonstrated negotiation, investigation, communication, and conflict resolution skills.</li><li>Working knowledge of property claims contracts and interpretation of case law and state laws and regulations.</li><li>Proficient in prioritizing and multi-tasking, including navigating through multiple business applications.</li><li>May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed.</li><li>Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.</li></ul>What sets you apart:<ul><li>Experience handling water loss claims including water mitigation, water loss estimating and reconciliation</li><li>Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX)</li><li>Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.)</li><li>Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement)</li><li>Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)</li><li>Proficiency in Xactimate (Level 1 and/or Level 2 certification)</li><li>Experience in a call center environment</li><li>Currently hold an active Adjuster License</li><li>Bachelor’s degree</li><li>US military experience through military service or a military spouse/domestic partner</li></ul>Physical Demand Requirements:<ul><li>May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.  </li><li>May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.</li><li>May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.</li><li>May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.</li></ul>Compensation range: The salary range for this position is: $63,590 - $114,450USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.comApplications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Inside Senior Property Adjuster

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityThe Intermediate Life Solutions Specialist helps to ensure the financial security of our membership by assessing member life insurance needs, providing advice and / or referrals for advice, and making the appropriate recommendations based on members’ individual needs and goals. May provide support to Health Solutions acquisition and retention based on member demand.We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position will be based at the following locations: San Antonio, TX, Colorado Springs, CO Campus . Relocation assistance is not available for this position.What you'll do:<ul><li>Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls, emails, faxes, and video telephony. Special Acquisitions Team employees will primarily place outbound calls triggered from underwriting work items.</li><li>Asks questions to discover key information, including life events, and to understand member needs. Documents relevant information.</li><li>Uncovers and recognizes life events, understands and assesses the member's needs, financial situation, and goals.</li><li>Develops and understands appropriate life insurance strategies based on individual member needs. Provides intermediate protection planning advice, including insurance protection, estate planning and enhanced solutions like long term care products.</li><li>Recommends relevant life insurance product and solutions and refers members who may need financial advice to the respective department.</li><li>Motivates member to take action on recommendation(s) and resolves objections using intermediate sales techniques and intermediate persuasion skills. Implements recommendation(s).</li><li>Monitors legislative initiatives that may impact economy, society, and personal financial situation.</li><li>Educates membership on implications of economic, industry trends and tax law changes, as well as USAA's</li><li>products and services.</li><li>May conduct outbound follow-up calls to complete member acquisition of products and services previously discussed.</li><li>Serves as a resource to less experienced team members on escalated issues of a routine nature.</li><li>Guides and influences less experienced team members.</li></ul>Work Hours:<ul><li>Monday – Friday / 7:30am – 7:00pm (Central)</li><li>An 8 hour shift will fall within these hours</li><li>This role is required to be in office, with potential hybrid opportunity after 6 months.</li></ul>What you have:<ul><li>High School diploma or GED</li><li>Required maintenance of Life/Health license</li><li>Required annual completion of AHIP and Broker/Carrier appointments when applicable.</li><li>1 year of financial industry and/or life sales experience</li><li>Experience delivering frequent written and oral communication</li><li>Experience acquiring and applying new concepts and information</li><li>Experience processing and analyzing information</li><li>Experience fulfilling requests and meeting deadlines</li><li>Experience resolving conflict and negotiating</li><li>Experience multi-tasking in an operating systems environment</li><li>Experience participating in or leading teams</li><li>Successful completion of a job-related assessment may be required</li></ul>What sets you apart:<ul><li>2+ years experience working in Sales with life insurance</li><li>1+ years experience working in a call center environment</li><li>CLU® - Chartered Life Underwriter or comparable designation</li><li>US military experience through military service or a military spouse/domestic partner</li></ul>Compensation range: The salary range for this position is: $48,340.00 - $84,110.00.Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.comApplications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Intermediate Life Solutions Specialist - San Antonio/ Colorado Springs

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityThis posting is for multiple P&C Actuarial Analyst positions on the pricing, indications, and forecasting teams. These roles require experienced analysts to independently apply actuarial methods for accurate pricing and process improvement, mentor colleagues, provide strategic insights, and manage business risks in compliance with internal risk management policies.We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position.Experienced analyst responsible for independently applying actuarial methodologies to complete structured projects and serves as a technical subject matter expert on assigned tasks.What you'll do:<ul><li>Independently applies actuarial methodologies to complete structured projects (e.g.)</li><li>Builds tools to test and implement new methodologies that improve accuracy of actuarial analysis; utilizes model results to select new variables and refresh existing variables in a rating algorithm; analyzes results from multiple methodologies to propose reserve selections and documenting rationale).</li><li>Identifies and  improves existing processes utilizing actuarial, mathematical, or statistical techniques.</li><li>Proactively resolves technical issues and identifies appropriate issues for escalation.</li><li>Assists others with troubleshooting issues.</li><li>Creates instructions and training materials for actuarial tools and processes.</li><li>Mentors new team members.</li><li>Apply business acumen to provide actionable insights that help solve business problems.</li><li>Effectively communicates insights and solutions to broad audiences including actuarial and non-actuarial stakeholders.</li><li>Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have:<ul><li>Bachelor’s degree OR 4 years of related actuarial/business/analytical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.</li><li>2 years of actuarial or analytical business experience.</li><li>3 Casualty Actuarial Society (CAS) exams.</li><li>Experience with relevant actuarial, mathematical, and statistical techniques and approaches used to support fact-based decision-making.</li><li>Intermediate knowledge of data analysis tools, data visualization, developing analysis queries and procedures in Python, R, SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect technical insights to business problems.</li></ul>What sets you apart:<ul><li>Familiarity with Excel and at least one programming language or modeling software package (Python, SQL, R, SAS, etc.).</li><li>Demonstrated experience with basic actuarial pricing methodologies.</li><li>Demonstrated experience aggregating and analyzing data to solve problems.</li><li>Ability to effectively communicate insights and solutions to broad audiences including actuarial and non-actuarial stakeholders.</li><li>P&C Personal Lines pricing experience.</li><li>Familiarity and experience with industry pricing software such as Earnix.</li><li>US military experience through military service or a military spouse/domestic partner.</li></ul>Compensation range: The salary range for this position is: $77,120 - $138,810.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Actuarial Analyst II (Intermediate) - P&C Personal Lines

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityThe Mid-Level Life Solutions Specialist helps to ensure the financial security of our membership by assessing member life insurance needs, providing advice and / or referrals for advice, and making the appropriate recommendations based on members’ individual needs and goals. May provide support to Health Solutions acquisition and retention based on member demand.We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position can be based at the following locations: San Antonio, TX, Colorado Springs, CO Campus . Relocation assistance is not available for this position.What you'll do:<ul><li>Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls, emails, faxes, and video telephony. Special Acquisitions Team employees will primarily place outbound calls triggered from underwriting work items.</li><li>Asks questions to discover key information, including life events, and to understand member needs. Documents relevant information.</li><li>Uncovers and recognizes life events, understands and assesses the member's needs, financial situation, and goals.</li><li>Develops and understands appropriate life insurance strategies based on individual member needs. Provides intermediate protection planning advice, including insurance protection, estate planning and enhanced solutions like long term care products.</li><li>Recommends relevant life insurance product and solutions and refers members who may need financial advice to the respective department.</li><li>Motivates member to take action on recommendation(s) and resolves objections using intermediate sales techniques and intermediate persuasion skills. Implements recommendation(s).</li><li>Monitors legislative initiatives that may impact economy, society, and personal financial situation.</li><li>Educates membership on implications of economic, industry trends and tax law changes, as well as USAA's</li><li>products and services.</li><li>May conduct outbound follow-up calls to complete member acquisition of products and services previously discussed.</li><li>Serves as a resource to less experienced team members on escalated issues of a routine nature.</li><li>Guides and influences less experienced team members.</li></ul>Work Hours:<ul><li>Monday – Friday / 7:30am – 7:00pm (Central)</li><li>An 8 hour shift will fall within these hours</li><li>This role is required to be in office, with potential hybrid opportunity after 6 months.</li></ul>What you have:<ul><li>High School diploma or GED</li><li>Required maintenance of Life/Health license</li><li>Required annual completion of AHIP and Broker/Carrier appointments when applicable.</li><li>2 years of financial industry and/or life sales experience</li><li>Experience delivering frequent written and oral communication</li><li>Experience acquiring and applying new concepts and information</li><li>Experience processing and analyzing information</li><li>Experience fulfilling requests and meeting deadlines</li><li>Experience resolving conflict and negotiating</li><li>Experience multi-tasking in an operating systems environment</li><li>Experience participating in or leading teams</li><li>Successful completion of a job-related assessment may be required</li></ul>What sets you apart:<ul><li>4+ years experience working in Sales with life insurance</li><li>1+ years experience working in a call center environment</li><li>CLU® - Chartered Life Underwriter or comparable designation</li><li>US military experience through military service or a military spouse/domestic partner</li></ul>Compensation range: The salary range for this position is: $62,470.00 - $108,680.00.Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.comApplications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Mid-Level Life Solutions Specialist - San Antonio/ Colorado Springs

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityJoin our dynamic Reinsurance Operations team in the Life Actuarial department as a Reinsurance Analyst Senior! This is an exciting opportunity to play a vital role in leading reinsurance processes, from claims processing and treaty administration to financial reporting and audit support. You'll be responsible for managing reinsurance risk, ensuring regulatory compliance, and collaborating with business partners to drive effective decision-making. Strong critical thinking skills and excellent time management are essential as you navigate complex issues, interpret treaties, and deliver timely, accurate results. As a Reinsurance Analyst Senior, you will have the chance to lead special projects, identify process improvements, and contribute to a strong risk management framework. Plus, get ready to be part of a major initiative in 2026 as we implement a brand-new reinsurance system, offering unparalleled opportunities for professional growth and development! If you're a highly motivated individual with a passion for reinsurance and a desire to make a real impact, we encourage you to apply.This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. Relocation assistance is not available for this position.What you'll do:<ul><li>Administers complex reinsurance, validates data, files, systems, and identifies discrepancies and related audit support.</li><li>Resolves complex issues and navigates obstacles to deliver work product.</li><li>Prepares complex reinsurance financial, management and regulatory reports.</li><li>May draft reinsurance treaties, Requests for Proposals (RFPs), and Letter of Agreement (LOAs), with the ability to negotiate terms under direct supervision.</li><li>Administers complex retention to ensure compliance with regulatory requirements, company limits, and reinsurance treaty requirements.</li><li>Demonstrates an understanding of key regulations impacting the reinsurance process.</li><li>Collaborates and maintains strong relationships with business partners and may perform in an advisory capacity to operational business leaders on matters pertaining to business initiatives or strategies.</li><li>Develops and maintains processes, procedures and tools.</li><li>Facilitates and reviews internal controls to ensure an effective and efficient reinsurance system and financial system.</li><li>Performs reinsurance transactions, analysis, reconciliations and research with knowledge of GAAP/ STAT accounting and other regulatory requirements.</li><li>Understands key regulatory implications that impact Reinsurance and resolves escalated accounting issues of a unique nature.</li><li>Leads and serves as a subject matter expert on special projects/audits related to reinsurance administration systems, legal contracts/treaties, new product launches and other initiatives.</li><li>Ensures reinsurer and compliance audit requests are completed and oversees coordination of responses to internal and external audit, and reinsurance business partners.</li><li>Serves as a resource and mentor to team members on all reinsurance related processes.</li><li>Reviews the work of less experienced team members and provides guidance and feedback when issues arise.</li><li>Proactively assists team leads and management with delegation of work, including support on escalated issues, project work, and any reinsurance trends or issues.</li><li>Approaches workload with an innovative perspective and makes recommendations to enhance efficiencies and assists in the identification of process improvement initiatives that further departmental goals and objectives.</li><li>Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have:<ul><li>Bachelor’s degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.</li><li>6 or more years of experience as an analyst.</li></ul>What sets you apart:<ul><li>4+ years of experience with Life Insurance and/or Annuity products.</li><li>Bachelor’s or Master’s degree in Statistics, Finance, Mathematics, Economics, or Accounting.</li><li>4+ years of extensive experience working with Life and/or Annuity reinsurance administration.</li><li>4+ years of the ability to read and interpret Life and/or Annuity reinsurance treaty language, and to apply it appropriately.</li><li>4+ years of intermediate Microsoft Excel skills experience.</li><li>2+ years of Visual Basic skills experience.</li><li>2+ years of experience in Project Management.</li><li>2+ years of basic knowledge of accounting.</li><li>2+ years of basic Query, XML, and/or SQL skills.</li><li>2+ years of experience with Oracle systems.</li></ul>Compensation range: The salary range for this position is: $93,770 - $179,240.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Reinsurance Analyst Senior (Life Company)

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The Opportunity<div>As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. This is an hourly, non-exempt position with paid overtime available.</div><div>This is a Desk-based/Non-inspect role for the All Time Zones in the Continental U.S. This role is remote eligible for candidates located in any Time Zone, continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 3 days per week.What you'll do:<ul><li>Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.</li><li>Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.</li><li>Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.</li><li>Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.</li><li>Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.</li><li>Maintains accurate, thorough, and current claim file documentation throughout the claims process.</li><li>Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.</li><li>Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.</li><li>May be assigned CAT deployment travel with minimal notice during designated CATs.</li><li>Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.</li><li>Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.</li><li>Adjusts complex claims with attorney involvement.</li><li>Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.</li><li>May require travel to resolve claims, attend training, and conduct in-person inspections.</li><li>Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have:<ul><li>High School Diploma or General Equivalency Diploma required.</li><li>2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.</li><li>Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.</li><li>Proficient knowledge of residential construction.</li><li>Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.</li><li>Proficient negotiation, investigation, communication, and conflict resolution skills.</li><li>Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.</li><li>Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.</li><li>Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.</li></ul><h2>What sets you apart:</h2><ul><li>US military experience through military service or a military spouse/domestic partner</li><li>5 years of prior experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.)</li><li>Prior experience adjusting property claims using virtual technologies</li><li>Prior property adjuster experience handling DWG, APS and ALE adjustments</li><li>Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)</li><li>Xactimate Level 1 and/or Level 2 certification</li><li>Prior deployments in support of catastrophes</li><li>Currently hold an active Adjuster License</li></ul><h2>Physical Demand Requirements:</h2><ul><li>May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.</li><li>May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.</li><li>May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.</li><li>May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.</li></ul>Compensation range: The salary range for this position is: $69,920.00 - $133,620.00.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).</div>Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.comApplications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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