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At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system - and their personal health care - by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise. As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients' prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered. Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State's Board of Pharmacy guidelines. Until the Pharmacy Technician has completed all necessary requirements, duties may be restricted by the Pharmacy Manager. A Technician is responsible for contributing to safe and effective operations of the pharmacy, including but not limited to: <ul><li>Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health</li><li>Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment</li><li>Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems</li><li>Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.</li><li>Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients</li><li>Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business</li><li>Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security</li><li>Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification</li></ul> Where permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities: <ul><li>Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines</li><li>Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions</li><li>Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements</li><li>Reviewing and collecting patient information; tracking and documenting for each applicable patient</li><li>Monitoring and managing vaccine supplies</li></ul> Required Qualifications: <ul><li>Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification<ul><li>If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age</li><li>If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program</li></ul></li><li>State-level licensure and national certification requirements vary by state</li></ul> Essential Functions: <ul><li>Regular and predictable attendance, including nights and weekends</li><li>Ability to complete required training within designated timeframe</li><li>Attention and Focus:<ul><li>Ability to concentrate on a task over a period of time</li><li>Ability to pivot quickly from one task to another to meet patient and business needs</li><li>Ability to confirm prescription information and label accuracy, ensuring patient safety</li></ul></li><li>Customer Service and Team Orientation:<ul><li>Actively look for ways to help people, and do so in a friendly manner</li><li>Notice and understand patients' reactions, and respond appropriately</li></ul></li><li>Communication Skills:<ul><li>Use and understand verbal and written communication to interact with patients and colleagues</li><li>Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li></ul></li><li>Mathematical Reasoning:<ul><li>Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription</li></ul></li><li>Problem Resolution:<ul><li>Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options</li></ul></li><li>Physical Demands:<ul><li>Be mobile and remain upright for extended periods of time</li><li>Lift, scan, and bag items</li><li>Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items</li><li>Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm</li><li>Extend hand(s) and arm(s) multiple directions to place, move, or lift items</li><li>Control precision; quickly adjust machines to exact positions</li><li>Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist</li><li>Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.</li><li>Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately</li><li>Have the ability to receive detailed information through oral communication</li></ul></li><li>Any additional tasks as directed by Supervisor or Manager</li></ul> Preferred Qualifications: <ul><li>1-3 years previous experience as a Pharmacy Technician</li><li>Previous experience in a pharmacy, retail, medical, or customer service setting</li><li>Ability to work in the home store, and across the market in other locations, to meet business needs</li></ul> Anticipated Weekly Hours 29 Time Type Part time Pay Range The typical pay range for this role is: $16.00 - $27.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 09/09/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

public

Pharmacy Technician

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system - and their personal health care - by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise. As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients' prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered. Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State's Board of Pharmacy guidelines. Until the Pharmacy Technician has completed all necessary requirements, duties may be restricted by the Pharmacy Manager. A Technician is responsible for contributing to safe and effective operations of the pharmacy, including but not limited to: <ul><li>Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health</li><li>Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment</li><li>Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems</li><li>Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.</li><li>Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients</li><li>Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business</li><li>Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security</li><li>Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification</li></ul> Where permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities: <ul><li>Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines</li><li>Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions</li><li>Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements</li><li>Reviewing and collecting patient information; tracking and documenting for each applicable patient</li><li>Monitoring and managing vaccine supplies</li></ul> Required Qualifications: <ul><li>Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification<ul><li>If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age</li><li>If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program</li></ul></li><li>State-level licensure and national certification requirements vary by state</li></ul> Essential Functions: <ul><li>Regular and predictable attendance, including nights and weekends</li><li>Ability to complete required training within designated timeframe</li><li>Attention and Focus:<ul><li>Ability to concentrate on a task over a period of time</li><li>Ability to pivot quickly from one task to another to meet patient and business needs</li><li>Ability to confirm prescription information and label accuracy, ensuring patient safety</li></ul></li><li>Customer Service and Team Orientation:<ul><li>Actively look for ways to help people, and do so in a friendly manner</li><li>Notice and understand patients' reactions, and respond appropriately</li></ul></li><li>Communication Skills:<ul><li>Use and understand verbal and written communication to interact with patients and colleagues</li><li>Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li></ul></li><li>Mathematical Reasoning:<ul><li>Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription</li></ul></li><li>Problem Resolution:<ul><li>Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options</li></ul></li><li>Physical Demands:<ul><li>Be mobile and remain upright for extended periods of time</li><li>Lift, scan, and bag items</li><li>Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items</li><li>Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm</li><li>Extend hand(s) and arm(s) multiple directions to place, move, or lift items</li><li>Control precision; quickly adjust machines to exact positions</li><li>Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist</li><li>Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.</li><li>Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately</li><li>Have the ability to receive detailed information through oral communication</li></ul></li><li>Any additional tasks as directed by Supervisor or Manager</li></ul> Preferred Qualifications: <ul><li>1-3 years previous experience as a Pharmacy Technician</li><li>Previous experience in a pharmacy, retail, medical, or customer service setting</li><li>Ability to work in the home store, and across the market in other locations, to meet business needs</li></ul> Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $16.00 - $24.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 09/13/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system - and their personal health care - by improving access, lowering costs, and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our Staff Pharmacists play a critical role in cultivating a culture of excellence in their pharmacy by acting as a role model for all, demonstrating genuine care, and setting the bar for the pharmacy team. As a Staff Pharmacist, you play a critical role at the forefront of delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. In addition to supporting the Pharmacy Manager in leading and directing the pharmacy team, you are accountable for supporting the management, oversight, and operation of all aspects within your pharmacy. The Staff Pharmacist's responsibilities include, but are not limited to: <ul><li>Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices</li><li>Taking direction from the Pharmacy Manager and overseeing the pharmacy as their proxy during bench shifts without overlap, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members and providing feedback about pharmacy team performance to the Pharmacy Manager as needed</li><li>Assumes Pharmacy Manager's day-to-day duties when serving as the only or the primary pharmacist-on-duty</li><li>Supporting safe and accurate prescription fulfillment by following-and directing the pharmacy team to follow-pharmacy workflow procedures and utilizing the safety guardrails at every workstation</li><li>Contributing to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient's total healthcare team, and proactively resolving insurance and/or medication issues</li><li>Proactively offering and delivering immunizations to keep patients healthy; engaging and supporting Pharmacy Technicians to learn to immunize</li><li>Supporting the effective management of pharmacy inventory by following-and coaching the pharmacy team to follow-all inventory best practices, with a special focus on protecting cold chain products for our patients and our business</li><li>Partnering with the Pharmacy Manager to ensure pharmacy operations are compliant with the appropriate state Board of Pharmacy regulations at all times; escalating issues or concerns to the Pharmacy Manager and/or Rx DL for timely resolution if/as needed</li><li>Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; supporting the Pharmacy Manager by writing the pharmacy schedule if/as directed</li><li>Maintaining relevant clinical and technical skills for the job as the industry evolves (including but not limited to company-required trainings and CMEs); actively seeking opportunities to expand knowledge to better support patients</li><li>Supporting access to care and helping to improve patient outcomes through pharmacist delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, Hormonal Contraception, etc.) where permissible; empowers the pharmacy team to provide holistic care at every step in the patient care journey</li><li>Understanding and complying with all relevant federal and state laws, regulations, professional standards, and ethical principles; complying with CVS Health policies and procedures to help support patient safety and complying with controlled substance dispensing and recordkeeping, to protect patient privacy and security, and to maintain a safe and inclusive workplace for our colleagues</li></ul> Required Qualifications: <ul><li>Active Pharmacist License in the state where the Store is located</li><li>Active National Provider Identifier (NPI)</li><li>Not on the DEA Excluded Parties list</li></ul> Essential Functions: <ul><li>Regular and predictable attendance, including nights and weekends</li><li>Ability to complete required training within designated timeframe</li><li>Attention and Focus:<ul><li>Ability to concentrate on a task over a period of time</li><li>Ability to pivot quickly from one task to another to meet patient and business needs</li><li>Ability to confirm prescription information and label accuracy, ensuring patient safety</li></ul></li><li>Customer Service and Team Orientation:<ul><li>Actively look for ways to help people, and do so in a friendly manner</li><li>Notice and understand patients' reactions, and respond appropriately</li></ul></li><li>Communication Skills:<ul><li>Use and understand verbal and written communication to interact with patients and colleagues</li><li>Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li></ul></li><li>Mathematical Reasoning:<ul><li>Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription</li></ul></li><li>Issue Resolution:<ul><li>Identifying challenging patient or colleague interactions and choosing the best course of action when faced with multiple options</li></ul></li><li>Physical Demands:<ul><li>Be mobile and remain upright for extended periods of time</li><li>Lift, scan, and bag items</li><li>Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items</li><li>Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm</li><li>Extend hand(s) and arm(s) multiple directions to place, move, or lift items</li><li>Control precision; quickly adjust machines to exact positions</li><li>Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist</li><li>Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>Occasionally lift of up to 20 lbs. and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs. and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.</li><li>Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately</li><li>Have the ability to receive detailed information through oral communication</li></ul></li><li>Any additional tasks as directed by Supervisor or Manager</li></ul> Preferred Qualifications: <ul><li>1-2 years of related work experience in a pharmacy, retail, medical, or customer service setting</li><li>Ability to work in other locations across the market as business needs require</li></ul> Anticipated Weekly Hours 32 Time Type Full time Pay Range The typical pay range for this role is: $60.00 - $74.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 08/10/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Staff Pharmacist

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system - and their personal health care - by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise. As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients' prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered. Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State's Board of Pharmacy guidelines. Until the Pharmacy Technician has completed all necessary requirements, duties may be restricted by the Pharmacy Manager. A Technician is responsible for contributing to safe and effective operations of the pharmacy, including but not limited to: <ul><li>Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health</li><li>Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment</li><li>Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems</li><li>Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.</li><li>Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients</li><li>Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business</li><li>Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security</li><li>Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification</li></ul> Where permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities: <ul><li>Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines</li><li>Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions</li><li>Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements</li><li>Reviewing and collecting patient information; tracking and documenting for each applicable patient</li><li>Monitoring and managing vaccine supplies</li></ul> Required Qualifications: <ul><li>Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification<ul><li>If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age</li><li>If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program</li></ul></li><li>State-level licensure and national certification requirements vary by state</li></ul> Essential Functions: <ul><li>Regular and predictable attendance, including nights and weekends</li><li>Ability to complete required training within designated timeframe</li><li>Attention and Focus:<ul><li>Ability to concentrate on a task over a period of time</li><li>Ability to pivot quickly from one task to another to meet patient and business needs</li><li>Ability to confirm prescription information and label accuracy, ensuring patient safety</li></ul></li><li>Customer Service and Team Orientation:<ul><li>Actively look for ways to help people, and do so in a friendly manner</li><li>Notice and understand patients' reactions, and respond appropriately</li></ul></li><li>Communication Skills:<ul><li>Use and understand verbal and written communication to interact with patients and colleagues</li><li>Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li></ul></li><li>Mathematical Reasoning:<ul><li>Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription</li></ul></li><li>Problem Resolution:<ul><li>Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options</li></ul></li><li>Physical Demands:<ul><li>Be mobile and remain upright for extended periods of time</li><li>Lift, scan, and bag items</li><li>Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items</li><li>Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm</li><li>Extend hand(s) and arm(s) multiple directions to place, move, or lift items</li><li>Control precision; quickly adjust machines to exact positions</li><li>Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist</li><li>Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.</li><li>Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately</li><li>Have the ability to receive detailed information through oral communication</li></ul></li><li>Any additional tasks as directed by Supervisor or Manager</li></ul> Preferred Qualifications: <ul><li>1-3 years previous experience as a Pharmacy Technician</li><li>Previous experience in a pharmacy, retail, medical, or customer service setting</li><li>Ability to work in the home store, and across the market in other locations, to meet business needs</li></ul> Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $16.00 - $24.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 09/12/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary Are you searching for a fast paced and multifaceted environment where you can show your passion for helping others? If this sounds like the opportunity you're looking for, apply to our Pharmacist role at Omnicare today! As specialists in senior care, Omnicare provides a broad array of pharmacy-related services to long term care facilities and to other customers in the healthcare environment. As a pharmacist for our Long Term Care Pharmacy you will work in an exciting, dynamic and fast paced environment, ensuring the continuation of pharmacy management's goals and objectives within the dispensing pharmacy. This pharmacist will provide routine and emergency comprehensive and accurate drug screening, information, processing, and dispensing services for various drug distribution systems to the centers. We are looking for someone who has a phenomenal work ethic to provide outstanding service and to ensure that the appropriate drug product reaches the customer both efficiently and safely. You will: &bull; Ensure accurate entry of orders &bull; Maintain security of the pharmacy &bull; Adhere to required delivery schedules &bull; Verify orders entered by technician staff for accuracy. &bull; Check for completeness and precision of all new and refill labels and orders. &bull; Check for content and accuracy of all drug packaging and labeling. &bull; Preparation and/or supervision of sterile IV drug products or solutions, if required. &bull; Assist in maintaining a perpetual inventory for schedule II drugs. &bull; Maintain knowledge of DEA and state law with regards to controlled drug dispensing. &bull; Provide evening, weekend, and holiday coverage during scheduled rotation based on the needs of the business. &bull; Follow all applicable state and government regulations including HIPAA. &bull; Other duties as assigned This pharmacist will be an integral member of the pharmacy team. Your success will be driven by your ability to lead and foster a culture of continuous improvement, quality, and service. The most successful pharmacists demonstrate excellent customer service skills, as well as the ability to prioritize the workflow. This is a full time, benefit eligible position. CVS Health offers a competitive benefit package which includes, but is not limited to, Paid Time Off, Health/Dental/Vision insurance, Employee Stock Purchase Program , 401K with a company match, and a generous employee discount at all CVS stores. This is a full-time position offering 30-40 hours a week. Shifts are scheduled 5 times a week, 8 ½ hours, with a half hour break. This is a 24/7 pharmacy. Shifts are scheduled to start between 8 a.m. and noon, ending between 4:30 p.m. and 8:30 p.m. Weekends are currently every third. Holiday rotation is based on the needs of the business. There is no on-call requirement for this position. Required Qualifications Must be a licensed pharmacist in the state of Tennessee, active and in good standing. Education Bachelors of Science Degree in Pharmacy or Doctorate of Pharmacy Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $50.48 - $84.62 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 07/31/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Dispensing Pharmacist - Long Term Care - Full Time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary Aetna, a CVS Health company is seeking a highly motivated professional to support our quality assurance team. The Medicare Telesales Quality Assurance Specialist is responsible for measuring and monitoring the call center quality assurance program to ensure compliance with federal, state, carrier, and organizational guidelines. The role is to measure program effectiveness against established expectations set for sales agents. Job Responsibilities: <ul><li>Evaluates the quality and handling of calls and documents key trends/behaviors for management review.</li><li>Conducts audits to measure adherence and compliance within organizational/state and regulatory guidelines using designated scoring tool for all carriers.</li><li>Supports with training development and implementation for quality and performance programs.</li><li>Assists in compiling and tracking responses on agent complaints.</li><li>Makes recommendations on training needs, quality controls and procedures for continued improvement of quality and performance programs.</li><li>Involvement in developing, updating policies and procedures pertaining to business unit.</li><li>Supports with the day-to-day maintenance and operations of assigned functional unit.</li><li>Other duties as assigned</li></ul> Accountabilities <ul><li>Meeting organizational thresholds on quality assurance program.</li><li>Refinement of quality performance program and trainings to support business objectives.</li><li>Meeting compliance for all state, federal, carrier and internal programs.</li><li>Identify compliance risks within organization.</li></ul> Required Qualifications <ul><li>1 to 2 years' experience in Medicare call center.</li><li>Knowledge of Medicare products.</li><li>Excellent communication and listening skills.</li><li>Understanding of state, federal, and carrier guidelines for Medicare Products.</li><li>Self-starter with positive attitude and ability to multi-task.</li><li>Adoptable to high pressure, achievement-oriented environment.</li><li>Drive to build and support an effective quality assurance program.</li><li>Attention to detail and accuracy.</li><li>High level of computer proficiency including, but not limited to, Microsoft Office suite.</li></ul> Preferred Qualifications <ul><li>Prior quality assurance auditing experience</li></ul> Education Bachelor' Degree or equivalent work experience (HS diploma + 4 years relevant experience) Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $46,988.00 - $91,800.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 06/14/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Medicare Telesales Quality Assurance Specialist

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system - and their personal health care - by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise. As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients' prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered. Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State's Board of Pharmacy guidelines. Until the Pharmacy Technician has completed all necessary requirements, duties may be restricted by the Pharmacy Manager. A Technician is responsible for contributing to safe and effective operations of the pharmacy, including but not limited to: <ul><li>Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health</li><li>Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment</li><li>Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems</li><li>Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.</li><li>Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients</li><li>Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business</li><li>Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security</li><li>Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification</li></ul> Where permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities: <ul><li>Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines</li><li>Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions</li><li>Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements</li><li>Reviewing and collecting patient information; tracking and documenting for each applicable patient</li><li>Monitoring and managing vaccine supplies</li></ul> Required Qualifications: <ul><li>Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification<ul><li>If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age</li><li>If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program</li></ul></li><li>State-level licensure and national certification requirements vary by state</li></ul> Essential Functions: <ul><li>Regular and predictable attendance, including nights and weekends</li><li>Ability to complete required training within designated timeframe</li><li>Attention and Focus:<ul><li>Ability to concentrate on a task over a period of time</li><li>Ability to pivot quickly from one task to another to meet patient and business needs</li><li>Ability to confirm prescription information and label accuracy, ensuring patient safety</li></ul></li><li>Customer Service and Team Orientation:<ul><li>Actively look for ways to help people, and do so in a friendly manner</li><li>Notice and understand patients' reactions, and respond appropriately</li></ul></li><li>Communication Skills:<ul><li>Use and understand verbal and written communication to interact with patients and colleagues</li><li>Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li></ul></li><li>Mathematical Reasoning:<ul><li>Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription</li></ul></li><li>Problem Resolution:<ul><li>Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options</li></ul></li><li>Physical Demands:<ul><li>Be mobile and remain upright for extended periods of time</li><li>Lift, scan, and bag items</li><li>Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items</li><li>Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm</li><li>Extend hand(s) and arm(s) multiple directions to place, move, or lift items</li><li>Control precision; quickly adjust machines to exact positions</li><li>Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist</li><li>Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.</li><li>Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately</li><li>Have the ability to receive detailed information through oral communication</li></ul></li><li>Any additional tasks as directed by Supervisor or Manager</li></ul> Preferred Qualifications: <ul><li>1-3 years previous experience as a Pharmacy Technician</li><li>Previous experience in a pharmacy, retail, medical, or customer service setting</li><li>Ability to work in the home store, and across the market in other locations, to meet business needs</li></ul> Anticipated Weekly Hours 20 Time Type Part time Pay Range The typical pay range for this role is: $16.00 - $24.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 09/12/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system - and their personal health care - by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our District Support Pharmacists (DSPs) play a critical role in cultivating a culture of excellence within each pharmacy worked by acting as a role model for all, demonstrating genuine care, and setting the bar for the pharmacy team. As a DSP, you have a critical role at the forefront of delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. You will work within the district to cover pharmacist scheduling gaps, under the direction of the Pharmacy Manager (PM) and Rx District Leader (DL) to support our pharmacy teams. While working in stores throughout the district, you are accountable for supporting the management, oversight, and operation of the pharmacy and pharmacy team. The DSP's responsibilities include, but are not limited to: <ul><li>Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices</li><li>Traveling the district to fill pharmacist shifts as scheduled by the District Performance Coordinator (DPC); overseeing the pharmacy and serving as the Pharmacy Manager's proxy during bench shifts without overlap</li><li>Supporting safe and accurate prescription fulfillment by following-and directing the pharmacy team to follow-pharmacy workflow procedures and utilizing the safety guardrails at every workstation</li><li>Assumes Pharmacy Manager's day-to-day duties when serving as the only or the primary pharmacist-on-duty</li><li>Contributing to positive patient experiences by showing empathy and genuine care and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient's total healthcare team, and proactively resolving insurance and/or medication issues</li><li>Proactively offering and delivering immunizations to keep patients healthy; engaging and supporting Pharmacy Technicians to learn to immunize</li><li>Supporting the effective management of pharmacy inventory in all pharmacies worked by following-and guiding the pharmacy team to follow-all inventory best practices, with a special focus on protecting cold chain products for our patients and our business</li><li>Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic</li><li>Maintaining relevant clinical and technical skills for the job as the industry evolves (including but not limited to company-required trainings and CMEs); actively seeking opportunities to expand knowledge to better support patients</li><li>Supporting access to care and helping to improve patient outcomes through pharmacist delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, Hormonal Contraception, etc.) where permissible; empowers the pharmacy team to provide holistic care at every step in the patient care journey</li><li>Understanding and complying with all relevant federal and state laws, regulations, professional standards, and ethical principles; complying with CVS Health policies and procedures to help support patient safety and complying with controlled substance dispensing and recordkeeping, to protect patient privacy and security, and to maintain a safe and inclusive workplace for our colleagues</li></ul> Required Qualifications: <ul><li>Active Pharmacist License in the state where the Store is located</li><li>Active National Provider Identifier (NPI)</li><li>Not on the DEA Excluded Parties list</li></ul> Essential Functions: <ul><li>Ability to travel within a reasonable radius to support market staffing as business needs require</li><li>Regular and predictable attendance, including nights and weekends</li><li>Ability to complete required training within designated timeframe</li><li>Attention and Focus:<ul><li>Ability to concentrate on a task over a period of time</li><li>Ability to pivot quickly from one task to another to meet patient and business needs</li><li>Ability to confirm prescription information and label accuracy, ensuring patient safety</li></ul></li><li>Customer Service and Team Orientation:<ul><li>Actively look for ways to help people, and do so in a friendly manner</li><li>Notice and understand patients' reactions, and respond appropriately</li></ul></li><li>Communication Skills:<ul><li>Use and understand verbal and written communication to interact with patients and colleagues</li><li>Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li></ul></li><li>Mathematical Reasoning:<ul><li>Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription</li></ul></li><li>Problem Resolution:<ul><li>Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options</li></ul></li><li>Physical Demands:<ul><li>Be mobile and remain upright for extended periods of time</li><li>Lift, scan, and bag items</li><li>Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items</li><li>Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm</li><li>Extend hand(s) and arm(s) multiple directions to place, move, or lift items</li><li>Control precision; quickly adjust machines to exact positions</li><li>Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist</li><li>Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.</li><li>Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately</li><li>Have the ability to receive detailed information through oral communication</li></ul></li><li>Any additional tasks as directed by Supervisor or Manager</li></ul> Preferred Qualifications: <ul><li>1-2 years of related work experience in a pharmacy, retail, medical, or customer service setting</li></ul> Our diverse work experience empowers colleagues for career success. In addition to skill and experience, we attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity, and accountability. CVS Health is an equal opportunity employer. We value and are committed to the full spectrum of diversity in the workplace, including diversity based on gender, race, ethnicity, disability and protected Veteran status. We proudly support and encourage people with military experience (active, veterans, reservists, and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodation(s) to qualified individuals with disabilities. If you require assistance to apply for or perform this job, please contact Colleague Relations team at colleaguerelations@cvshealth.com . Anticipated Weekly Hours 29 Time Type Part time Pay Range The typical pay range for this role is: $60.00 - $74.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 08/12/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

District Support Pharmacist PT

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system - and their personal health care - by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise. As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients' prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered. Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State's Board of Pharmacy guidelines. Until the Pharmacy Technician has completed all necessary requirements, duties may be restricted by the Pharmacy Manager. A Technician is responsible for contributing to safe and effective operations of the pharmacy, including but not limited to: <ul><li>Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health</li><li>Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment</li><li>Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems</li><li>Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.</li><li>Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients</li><li>Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business</li><li>Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security</li><li>Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification</li></ul> Where permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities: <ul><li>Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines</li><li>Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions</li><li>Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements</li><li>Reviewing and collecting patient information; tracking and documenting for each applicable patient</li><li>Monitoring and managing vaccine supplies</li></ul> Required Qualifications: <ul><li>Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification<ul><li>If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age</li><li>If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program</li></ul></li><li>State-level licensure and national certification requirements vary by state</li></ul> Essential Functions: <ul><li>Regular and predictable attendance, including nights and weekends</li><li>Ability to complete required training within designated timeframe</li><li>Attention and Focus:<ul><li>Ability to concentrate on a task over a period of time</li><li>Ability to pivot quickly from one task to another to meet patient and business needs</li><li>Ability to confirm prescription information and label accuracy, ensuring patient safety</li></ul></li><li>Customer Service and Team Orientation:<ul><li>Actively look for ways to help people, and do so in a friendly manner</li><li>Notice and understand patients' reactions, and respond appropriately</li></ul></li><li>Communication Skills:<ul><li>Use and understand verbal and written communication to interact with patients and colleagues</li><li>Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li></ul></li><li>Mathematical Reasoning:<ul><li>Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription</li></ul></li><li>Problem Resolution:<ul><li>Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options</li></ul></li><li>Physical Demands:<ul><li>Be mobile and remain upright for extended periods of time</li><li>Lift, scan, and bag items</li><li>Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items</li><li>Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm</li><li>Extend hand(s) and arm(s) multiple directions to place, move, or lift items</li><li>Control precision; quickly adjust machines to exact positions</li><li>Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist</li><li>Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.</li><li>Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately</li><li>Have the ability to receive detailed information through oral communication</li></ul></li><li>Any additional tasks as directed by Supervisor or Manager</li></ul> Preferred Qualifications: <ul><li>1-3 years previous experience as a Pharmacy Technician</li><li>Previous experience in a pharmacy, retail, medical, or customer service setting</li><li>Ability to work in the home store, and across the market in other locations, to meet business needs</li></ul> Anticipated Weekly Hours 20 Time Type Part time Pay Range The typical pay range for this role is: $16.00 - $25.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 09/12/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary This position supports the daily processing of appeals in the Commercial Member Clinical Appeals (CMCA). Job functions include, completing appeals determination letters, intake and launching of expedited requests, updating systems, completing reporting as necessary, supporting the panel hearing process, working collaboratively with clinical support staff (Medical Directors, Nurses, Providers, etc.), triage of faxes, and movement of cases in the Complaints and Appeals Tracking System (CATS). All work is to be handled in compliance of turnaround times and regulatory standards. Required Qualifications Strong written and verbal communication Ability to multi-task Proficient in basic computer skills including Microsoft Office Suite Preferred Qualifications Knowledge of appeals process/appeals experience Education High School Diploma Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $31.72 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 06/16/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Senior Coordinator, Complaints & Appeals Ops

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary This is a full-time telework position. The schedule for this role is Monday through Friday 8:00 AM to 5:00 PM Eastern Standard Time (EST). Help us elevate our member care to a whole new level! Join our Aetna Team as an industry leader in serving dual eligible populations by utilizing best-in-class operating and clinical models. You can have life-changing impact on our members, who are enrolled in Care Management and present with a wide range of complex health and social challenges. With compassionate attention and excellent communication, we collaborate with members, providers, and community organizations to address the full continuum of our members' health care and social determinant needs. Join us in this exciting opportunity as we grow and expand our Care Management Programs to change lives in new markets across the country. The Transition of Care Coach is responsible for care coordination of our members who are experiencing a significant change in health status which has resulted in the necessity of an emergency department visit, inpatient, skilled nursing, or rehabilitative stay. Under the direction of a Registered/Licensed RN, the TOC Coach ensures the member experiences a seamless transition to their next care setting and facilitates post-discharge goal attainment by: - Complete post-discharge questionnaire, which may be market specific. - Ensures the member has filled/received their medication(s) and has an understanding on how to take their ordered medications. - Benefit education - Monitor members in low CM level for alerts or changes in condition to be transitioned back to RN. - Complete post discharge call and required assessments (RAP), medication reconciliation (if within scope of practice), fall assessment if fall risk identified. - Complete inpatient confinement calls and monitoring for discharge Management of warm transfers form concierge and engagement hub - Provides clinical assistance to determine appropriate services and supports due to member's health needs (including but not limited to: Coordination with PCP and Specialty providers, Condition Management information and education, Medication management, Community Resources and supports) - Evaluation of health and social indicators - Identifies and engages barriers to achieving optimal member health. - Uses discretion to apply strategies to reduce member risk. - Facilitates overall care coordination with the care team to ensure member achieves optimal wellness within the confines of the member's condition(s) and abilities to self-manage. - Coordinates post-discharge meal delivery, assists with securing DME, and helps to ensure timely physician follow-up. - Understands Payer/Plan benefits, policies, procedures, and can articulate them effectively to providers, members, and other key personnel. Our TOC Coaches are frontline advocates for members who cannot advocate for themselves. The TOC team will review prior claims to address potential impact on current case management and eligibility status. Focus assessments and/or questionnaires are designed to use a holistic approach to identify the need for a referral to clinical resources for assistance in functionality. Additional responsibilities to include but not limited to the following: - Responsible for completing outreach cadence calls and post-discharge questionnaires within required compliance driven timelines. - Facilitates Interdisciplinary Care Team Meetings with Social Services, Care Management, PCP and other key players to discuss service needs and support safe transitions. - Follows members identified as inpatient in hospitals (whether planned or unplanned admission) and then throughout the subsequent care continuum until member can return to prior level of functioning in the community. - Utilizes weekly and daily reporting to identify utilization for the purpose of reducing Emergency Department Utilization and 30-day hospital readmissions. Required Qualifications - 2 years of Licensed Practical Nurse ( LPN) nursing experience - 2 years of experience with Microsoft Word, Excel, and Outlook - Discharge planning experience and/or hospice experience understanding the complexities of end of life (EOL) care. - Active and unrestricted LPN in state of residence - Must possess compact LPN licensure Preferred Qualifications - 3 years of LPN nursing experience - Bilingual - Associate's Degree and/ or Bachelor's Degree Education High School Diploma or Equivalent GED - MUST be an LPN Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $21.10 - $43.78 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 06/27/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Transition of Care Associate, Licensed Practical Nurse

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system - and their personal health care - by improving access, lowering costs, and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our Staff Pharmacists play a critical role in cultivating a culture of excellence in their pharmacy by acting as a role model for all, demonstrating genuine care, and setting the bar for the pharmacy team. As a Staff Pharmacist, you play a critical role at the forefront of delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. In addition to supporting the Pharmacy Manager in leading and directing the pharmacy team, you are accountable for supporting the management, oversight, and operation of all aspects within your pharmacy. The Staff Pharmacist's responsibilities include, but are not limited to: <ul><li>Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices</li><li>Taking direction from the Pharmacy Manager and overseeing the pharmacy as their proxy during bench shifts without overlap, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members and providing feedback about pharmacy team performance to the Pharmacy Manager as needed</li><li>Assumes Pharmacy Manager's day-to-day duties when serving as the only or the primary pharmacist-on-duty</li><li>Supporting safe and accurate prescription fulfillment by following-and directing the pharmacy team to follow-pharmacy workflow procedures and utilizing the safety guardrails at every workstation</li><li>Contributing to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient's total healthcare team, and proactively resolving insurance and/or medication issues</li><li>Proactively offering and delivering immunizations to keep patients healthy; engaging and supporting Pharmacy Technicians to learn to immunize</li><li>Supporting the effective management of pharmacy inventory by following-and coaching the pharmacy team to follow-all inventory best practices, with a special focus on protecting cold chain products for our patients and our business</li><li>Partnering with the Pharmacy Manager to ensure pharmacy operations are compliant with the appropriate state Board of Pharmacy regulations at all times; escalating issues or concerns to the Pharmacy Manager and/or Rx DL for timely resolution if/as needed</li><li>Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; supporting the Pharmacy Manager by writing the pharmacy schedule if/as directed</li><li>Maintaining relevant clinical and technical skills for the job as the industry evolves (including but not limited to company-required trainings and CMEs); actively seeking opportunities to expand knowledge to better support patients</li><li>Supporting access to care and helping to improve patient outcomes through pharmacist delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, Hormonal Contraception, etc.) where permissible; empowers the pharmacy team to provide holistic care at every step in the patient care journey</li><li>Understanding and complying with all relevant federal and state laws, regulations, professional standards, and ethical principles; complying with CVS Health policies and procedures to help support patient safety and complying with controlled substance dispensing and recordkeeping, to protect patient privacy and security, and to maintain a safe and inclusive workplace for our colleagues</li></ul> Required Qualifications: <ul><li>Active Pharmacist License in the state where the Store is located</li><li>Active National Provider Identifier (NPI)</li><li>Not on the DEA Excluded Parties list</li></ul> Essential Functions: <ul><li>Regular and predictable attendance, including nights and weekends</li><li>Ability to complete required training within designated timeframe</li><li>Attention and Focus:<ul><li>Ability to concentrate on a task over a period of time</li><li>Ability to pivot quickly from one task to another to meet patient and business needs</li><li>Ability to confirm prescription information and label accuracy, ensuring patient safety</li></ul></li><li>Customer Service and Team Orientation:<ul><li>Actively look for ways to help people, and do so in a friendly manner</li><li>Notice and understand patients' reactions, and respond appropriately</li></ul></li><li>Communication Skills:<ul><li>Use and understand verbal and written communication to interact with patients and colleagues</li><li>Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li></ul></li><li>Mathematical Reasoning:<ul><li>Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription</li></ul></li><li>Issue Resolution:<ul><li>Identifying challenging patient or colleague interactions and choosing the best course of action when faced with multiple options</li></ul></li><li>Physical Demands:<ul><li>Be mobile and remain upright for extended periods of time</li><li>Lift, scan, and bag items</li><li>Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items</li><li>Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm</li><li>Extend hand(s) and arm(s) multiple directions to place, move, or lift items</li><li>Control precision; quickly adjust machines to exact positions</li><li>Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist</li><li>Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>Occasionally lift of up to 20 lbs. and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs. and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.</li><li>Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately</li><li>Have the ability to receive detailed information through oral communication</li></ul></li><li>Any additional tasks as directed by Supervisor or Manager</li></ul> Preferred Qualifications: <ul><li>1-2 years of related work experience in a pharmacy, retail, medical, or customer service setting</li><li>Ability to work in other locations across the market as business needs require</li></ul> Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $60.00 - $74.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 08/12/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Staff Pharmacist FT

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system - and their personal health care - by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise. As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients' prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered. Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State's Board of Pharmacy guidelines. Until the Pharmacy Technician has completed all necessary requirements, duties may be restricted by the Pharmacy Manager. A Technician is responsible for contributing to safe and effective operations of the pharmacy, including but not limited to: <ul><li>Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health</li><li>Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment</li><li>Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems</li><li>Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.</li><li>Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients</li><li>Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business</li><li>Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security</li><li>Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification</li></ul> Where permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities: <ul><li>Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines</li><li>Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions</li><li>Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements</li><li>Reviewing and collecting patient information; tracking and documenting for each applicable patient</li><li>Monitoring and managing vaccine supplies</li></ul> Required Qualifications: <ul><li>Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification<ul><li>If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age</li><li>If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program</li></ul></li><li>State-level licensure and national certification requirements vary by state</li></ul> Essential Functions: <ul><li>Regular and predictable attendance, including nights and weekends</li><li>Ability to complete required training within designated timeframe</li><li>Attention and Focus:<ul><li>Ability to concentrate on a task over a period of time</li><li>Ability to pivot quickly from one task to another to meet patient and business needs</li><li>Ability to confirm prescription information and label accuracy, ensuring patient safety</li></ul></li><li>Customer Service and Team Orientation:<ul><li>Actively look for ways to help people, and do so in a friendly manner</li><li>Notice and understand patients' reactions, and respond appropriately</li></ul></li><li>Communication Skills:<ul><li>Use and understand verbal and written communication to interact with patients and colleagues</li><li>Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li></ul></li><li>Mathematical Reasoning:<ul><li>Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription</li></ul></li><li>Problem Resolution:<ul><li>Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options</li></ul></li><li>Physical Demands:<ul><li>Be mobile and remain upright for extended periods of time</li><li>Lift, scan, and bag items</li><li>Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items</li><li>Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm</li><li>Extend hand(s) and arm(s) multiple directions to place, move, or lift items</li><li>Control precision; quickly adjust machines to exact positions</li><li>Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist</li><li>Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.</li><li>Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately</li><li>Have the ability to receive detailed information through oral communication</li></ul></li><li>Any additional tasks as directed by Supervisor or Manager</li></ul> Preferred Qualifications: <ul><li>1-3 years previous experience as a Pharmacy Technician</li><li>Previous experience in a pharmacy, retail, medical, or customer service setting</li><li>Ability to work in the home store, and across the market in other locations, to meet business needs</li></ul> Anticipated Weekly Hours 29 Time Type Part time Pay Range The typical pay range for this role is: $16.00 - $24.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 09/12/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system - and their personal health care - by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise. As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients' prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered. Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State's Board of Pharmacy guidelines. Until the Pharmacy Technician has completed all necessary requirements, duties may be restricted by the Pharmacy Manager. A Technician is responsible for contributing to safe and effective operations of the pharmacy, including but not limited to: <ul><li>Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health</li><li>Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment</li><li>Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems</li><li>Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.</li><li>Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients</li><li>Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business</li><li>Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security</li><li>Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification</li></ul> Where permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities: <ul><li>Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines</li><li>Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions</li><li>Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements</li><li>Reviewing and collecting patient information; tracking and documenting for each applicable patient</li><li>Monitoring and managing vaccine supplies</li></ul> Required Qualifications: <ul><li>Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification<ul><li>If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age</li><li>If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program</li></ul></li><li>State-level licensure and national certification requirements vary by state</li></ul> Essential Functions: <ul><li>Regular and predictable attendance, including nights and weekends</li><li>Ability to complete required training within designated timeframe</li><li>Attention and Focus:<ul><li>Ability to concentrate on a task over a period of time</li><li>Ability to pivot quickly from one task to another to meet patient and business needs</li><li>Ability to confirm prescription information and label accuracy, ensuring patient safety</li></ul></li><li>Customer Service and Team Orientation:<ul><li>Actively look for ways to help people, and do so in a friendly manner</li><li>Notice and understand patients' reactions, and respond appropriately</li></ul></li><li>Communication Skills:<ul><li>Use and understand verbal and written communication to interact with patients and colleagues</li><li>Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li></ul></li><li>Mathematical Reasoning:<ul><li>Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription</li></ul></li><li>Problem Resolution:<ul><li>Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options</li></ul></li><li>Physical Demands:<ul><li>Be mobile and remain upright for extended periods of time</li><li>Lift, scan, and bag items</li><li>Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items</li><li>Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm</li><li>Extend hand(s) and arm(s) multiple directions to place, move, or lift items</li><li>Control precision; quickly adjust machines to exact positions</li><li>Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist</li><li>Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.</li><li>Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately</li><li>Have the ability to receive detailed information through oral communication</li></ul></li><li>Any additional tasks as directed by Supervisor or Manager</li></ul> Preferred Qualifications: <ul><li>1-3 years previous experience as a Pharmacy Technician</li><li>Previous experience in a pharmacy, retail, medical, or customer service setting</li><li>Ability to work in the home store, and across the market in other locations, to meet business needs</li></ul> Anticipated Weekly Hours 15 Time Type Part time Pay Range The typical pay range for this role is: $16.00 - $24.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 09/12/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: <li>Overall store management, supervision, and policy implementation </li><li>Sales and inventory management </li><li>Employee staffing, training, and development </li><li>Financial management </li><li>Customer service leadership </li> Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings. Essential Functions: 1. Management Lead others and work effectively with store crews Supervise, assign and direct activities of the store's crew Effectively communicate information to store crew and supervisors in an open and timely manner Support Store Manager with actions plans for operational and service improvement 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS customer service culture (greet, offer help, and thank) Required Qualifications <ul> <li>Deductive reasoning ability, advanced analytical skills and computer skills. </li><li>Advanced communication skills, leadership, supervision, and influencing skill </li><li>Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise </li></ul> Preferred Qualifications <ul> <li>Experience as a retail manager or supervisor</li></ul> Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 32 Time Type Full time Pay Range The typical pay range for this role is: $17.00 - $28.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 09/12/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Operations Manager

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system - and their personal health care - by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise. As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients' prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered. Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State's Board of Pharmacy guidelines. Until the Pharmacy Technician has completed all necessary requirements, duties may be restricted by the Pharmacy Manager. A Technician is responsible for contributing to safe and effective operations of the pharmacy, including but not limited to: <ul><li>Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health</li><li>Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment</li><li>Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems</li><li>Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.</li><li>Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients</li><li>Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business</li><li>Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security</li><li>Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification</li></ul> Where permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities: <ul><li>Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines</li><li>Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions</li><li>Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements</li><li>Reviewing and collecting patient information; tracking and documenting for each applicable patient</li><li>Monitoring and managing vaccine supplies</li></ul> Required Qualifications: <ul><li>Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification<ul><li>If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age</li><li>If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program</li></ul></li><li>State-level licensure and national certification requirements vary by state</li></ul> Essential Functions: <ul><li>Regular and predictable attendance, including nights and weekends</li><li>Ability to complete required training within designated timeframe</li><li>Attention and Focus:<ul><li>Ability to concentrate on a task over a period of time</li><li>Ability to pivot quickly from one task to another to meet patient and business needs</li><li>Ability to confirm prescription information and label accuracy, ensuring patient safety</li></ul></li><li>Customer Service and Team Orientation:<ul><li>Actively look for ways to help people, and do so in a friendly manner</li><li>Notice and understand patients' reactions, and respond appropriately</li></ul></li><li>Communication Skills:<ul><li>Use and understand verbal and written communication to interact with patients and colleagues</li><li>Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li></ul></li><li>Mathematical Reasoning:<ul><li>Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription</li></ul></li><li>Problem Resolution:<ul><li>Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options</li></ul></li><li>Physical Demands:<ul><li>Be mobile and remain upright for extended periods of time</li><li>Lift, scan, and bag items</li><li>Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items</li><li>Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm</li><li>Extend hand(s) and arm(s) multiple directions to place, move, or lift items</li><li>Control precision; quickly adjust machines to exact positions</li><li>Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist</li><li>Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.</li><li>Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately</li><li>Have the ability to receive detailed information through oral communication</li></ul></li><li>Any additional tasks as directed by Supervisor or Manager</li></ul> Preferred Qualifications: <ul><li>1-3 years previous experience as a Pharmacy Technician</li><li>Previous experience in a pharmacy, retail, medical, or customer service setting</li><li>Ability to work in the home store, and across the market in other locations, to meet business needs</li></ul> Anticipated Weekly Hours 15 Time Type Part time Pay Range The typical pay range for this role is: $16.00 - $25.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 09/12/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system - and their personal health care - by improving access, lowering costs, and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our Staff Pharmacists play a critical role in cultivating a culture of excellence in their pharmacy by acting as a role model for all, demonstrating genuine care, and setting the bar for the pharmacy team. As a Staff Pharmacist, you play a critical role at the forefront of delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. In addition to supporting the Pharmacy Manager in leading and directing the pharmacy team, you are accountable for supporting the management, oversight, and operation of all aspects within your pharmacy. The Staff Pharmacist's responsibilities include, but are not limited to: <ul><li>Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices</li><li>Taking direction from the Pharmacy Manager and overseeing the pharmacy as their proxy during bench shifts without overlap, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members and providing feedback about pharmacy team performance to the Pharmacy Manager as needed</li><li>Assumes Pharmacy Manager's day-to-day duties when serving as the only or the primary pharmacist-on-duty</li><li>Supporting safe and accurate prescription fulfillment by following-and directing the pharmacy team to follow-pharmacy workflow procedures and utilizing the safety guardrails at every workstation</li><li>Contributing to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient's total healthcare team, and proactively resolving insurance and/or medication issues</li><li>Proactively offering and delivering immunizations to keep patients healthy; engaging and supporting Pharmacy Technicians to learn to immunize</li><li>Supporting the effective management of pharmacy inventory by following-and coaching the pharmacy team to follow-all inventory best practices, with a special focus on protecting cold chain products for our patients and our business</li><li>Partnering with the Pharmacy Manager to ensure pharmacy operations are compliant with the appropriate state Board of Pharmacy regulations at all times; escalating issues or concerns to the Pharmacy Manager and/or Rx DL for timely resolution if/as needed</li><li>Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; supporting the Pharmacy Manager by writing the pharmacy schedule if/as directed</li><li>Maintaining relevant clinical and technical skills for the job as the industry evolves (including but not limited to company-required trainings and CMEs); actively seeking opportunities to expand knowledge to better support patients</li><li>Supporting access to care and helping to improve patient outcomes through pharmacist delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, Hormonal Contraception, etc.) where permissible; empowers the pharmacy team to provide holistic care at every step in the patient care journey</li><li>Understanding and complying with all relevant federal and state laws, regulations, professional standards, and ethical principles; complying with CVS Health policies and procedures to help support patient safety and complying with controlled substance dispensing and recordkeeping, to protect patient privacy and security, and to maintain a safe and inclusive workplace for our colleagues</li></ul> Required Qualifications: <ul><li>Active Pharmacist License in the state where the Store is located</li><li>Active National Provider Identifier (NPI)</li><li>Not on the DEA Excluded Parties list</li></ul> Essential Functions: <ul><li>Regular and predictable attendance, including nights and weekends</li><li>Ability to complete required training within designated timeframe</li><li>Attention and Focus:<ul><li>Ability to concentrate on a task over a period of time</li><li>Ability to pivot quickly from one task to another to meet patient and business needs</li><li>Ability to confirm prescription information and label accuracy, ensuring patient safety</li></ul></li><li>Customer Service and Team Orientation:<ul><li>Actively look for ways to help people, and do so in a friendly manner</li><li>Notice and understand patients' reactions, and respond appropriately</li></ul></li><li>Communication Skills:<ul><li>Use and understand verbal and written communication to interact with patients and colleagues</li><li>Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li></ul></li><li>Mathematical Reasoning:<ul><li>Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription</li></ul></li><li>Issue Resolution:<ul><li>Identifying challenging patient or colleague interactions and choosing the best course of action when faced with multiple options</li></ul></li><li>Physical Demands:<ul><li>Be mobile and remain upright for extended periods of time</li><li>Lift, scan, and bag items</li><li>Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items</li><li>Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm</li><li>Extend hand(s) and arm(s) multiple directions to place, move, or lift items</li><li>Control precision; quickly adjust machines to exact positions</li><li>Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist</li><li>Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>Occasionally lift of up to 20 lbs. and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs. and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.</li><li>Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately</li><li>Have the ability to receive detailed information through oral communication</li></ul></li><li>Any additional tasks as directed by Supervisor or Manager</li></ul> Preferred Qualifications: <ul><li>1-2 years of related work experience in a pharmacy, retail, medical, or customer service setting</li><li>Ability to work in other locations across the market as business needs require</li></ul> Anticipated Weekly Hours 34 Time Type Full time Pay Range The typical pay range for this role is: $60.00 - $74.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 08/12/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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