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Job Identification <ul> <li> Job Title: Director, Marketing and Communications </li> <li> Department: Marketing and Communications </li> <li> Reports to: Vice President, Marketing and Communications </li> <li> Location: Alexandria, VA </li> <li> Grade: 21 </li> <li> FLSA Status: Exempt </li> </ul> Statement of Purpose: The Director, Marketing and Communications is accountable for the development and direction of media strategies and communications plans to ensure all communications are fully aligned with the strategic positioning of the organization. He/She is actively engaged with the vice president, marketing and communications and the company's executive vice president in the planning and execution of the organization's comprehensive communications and marketing strategy. He/She supports strategic planning, execution and content management for NIB's corporate meetings and conferences including two large national events. Business Communications Employees in Other Divisions Continually Supervisory Personnel Continually Associated Agency Personnel Continually SourceAmerica Frequently U.S. AbilityOne Commission Frequently Responsibility for the Work of Others The Director, Marketing and Communications, will direct and manage the performance of the Program Director, Communications, and Branding and Packaging Manager. The position will also play a significant role in the oversight of outside public relations firms, podcast and video production companies, websites, social media agencies, freelance writers and publishing agencies, and other communications and marketing consultants. The position will also contribute significantly to the onboarding and management of marketing and advertising agencies as needed. Education BA/BS degree in journalism, public relations, communications, marketing or relevant discipline from a regionally accredited university or college or other related field or equivalent experience. An equivalent combination of education and experience is also acceptable. Training and Specialized Knowledge <ul> <li> A strong, dynamic leadership style, assertive and with the ability to motivate and collaborate with individuals from cross functional groups. </li> <li> A strong team player, and effective communicator facilitating collaboration between departments. </li> <li> Excellent time management skills to coordinate various tasks and ensure priorities are addressed promptly. </li> <li> Strong organizational skills and multitasking abilities are essential with paramount attention to detail to ensure accuracy in communication, documentation, and marketing collateral. </li> <li> Ability to work under pressure and manage multiple projects simultaneously. Able to oversee the execution of key initiatives for successful implementation. </li> <li> Strong understanding of operational best practices, ability to analyze and recommend improvement. </li> <li> Skilled at fostering a collaborative and high performing work environment, promoting teamwork and continuous improvement. </li> <li> Possess strong critical thinking skills with the ability to anticipate needs, identify potential challenges, and propose effective solutions to execute organizational goals. </li> <li> Proactive and self-motivated with a positive can-do attitude. </li> </ul> Core Competencies <ul> <li> Accountability </li> <li> Communication Skills </li> <li> Ethics /Integrity </li> <li> Customer Care </li> <li> Job Knowledge/ Technical Skills </li> <li> Decision Making </li> <li> Judgment and Problem Solving </li> <li> People Management </li> <li> Process Improvement </li> </ul> Experience Ten plus years of hands-on communications and marketing experience preferred. 5+ years at a manager level directing the work of others or equivalent experience. Travel 30% Specific Duties and Responsibilities <ul> <li> Responsible for the management of all public and media relations; social media; internal communications; video and podcast production; associated agency relations and editorial oversight for publications and corporate websites. </li> <li> Provide oversight, strategic direction, and messaging for corporate communications programs and written communications, including electronic and print communications, company publications, media / press material, reports, agency and partner communications, and social media / online engagement communications. </li> <li> Field inbound media requests and deliver key content, quotes and materials in a timely manner and screen media requests for value to the business and determining company participation. </li> <li> Ensure that all activities related to obtaining, maintaining, and renewing SKILCRAFT licenses and permits are managed in a timely and accurate manner. </li> <li> Provides oversite for compliance with applicable ISO requirements and regulations. She/He will assist in monitoring, documenting, and reviewing SOP status to ensure accuracy and compliance with standards. </li> <li> Identify, prepare for, and manage issues as needed , including consulting with appropriate departments to secure approval of media statements. </li> <li> Works with Vice President, Marketing and Communications to identify internal and external marketing / communications opportunities and solutions, and to define and execute appropriate strategies to support them. </li> <li> Provide strategic support and management of the organization's meetings and events, including national conferences; facilitate conference planning committee composed of nonprofit agency CEOs and NIB leadership. </li> <li> Collaborate with the marketing/creative team to develop integrated communication campaigns for product and company initiatives that maximize the impact of strategic messages. </li> <li> Work closely with marketing and advertising staff and consultants to develop and implement the organization's overall marketing strategy and product/service-specific marketing campaigns. </li> <li> Maintains NIB brand guidelines and ensuring packaging and graphics design meets industry best practices and federal guidelines. Actively engages with Vice President, Marketing and Communications in the execution of the organization's communication and marketing strategy through branding, graphic design, conference and trade show graphics packaging design and brand licensing. </li> </ul> <ul> <li> Work closely with the vice president, marketing and communications on developing, managing, and executing company's comprehensive integrated marketing and communications plan to ensure the company's positioning and messaging align with creative designs. </li> <li> Counsel the organization's President and other senior management leaders on public relations, marketing, and communication matters. </li> </ul> <ul> <li> Manage and mentor the work of all direct reports. Manage full-time consultants and public relations agencies of record to ensure effective and efficient departmental functions. </li> <li> Advise and assist associated agency public relations and marketing staff in the development and execution of local communications and marketing efforts. </li> <li> Develop and maintain strong relationships with associated agency counterparts and engage as needed in support of national public relations and marketing activities. </li> <li> Provide strategic communications support on high-visibility, national issues and initiatives; oversee and integrate communications efforts and messages across organizational departments and external stakeholders, as necessary. </li> <li> Lead special projects at the direction of the vice president, marketing, and communications to advance the mission and goals of the organization. </li> </ul> This job description does not imply that these are the only duties to be performed. The incumbent in this position will perform such other tasks as may be required for the effective operation of the Division/Department upon receipt from his/her supervisor. NIB IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER NIB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

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Director, Marketing and Communications

Job Identification <ul> <li> Job Title: Sales Manager, Business Development - Prime Contractors </li> <li> Area of Responsibility: Federal/DOD </li> <li> Department: Business Development </li> <li> Reports to: Director, Business Development </li> <li> Location: Alexandria, VA </li> <li> Grade: 19 </li> <li> FLSA Status: Exempt </li> </ul> Statement of Purpose This position is responsible for account growth through both the expansion of existing products and services, and the introduction of new products and services. This position will have a primary focus on prime contractors and federal civilian agencies and is responsible for driving new business within those accounts. Responsibility for the Work of Others None Business Communications Ongoing communication with employees of other NIB divisions, supervisory personnel, NIB associated agencies' personnel, DOD components and select Federal agencies and individual state government personnel as well as commercial entities. <ul> <li> Employees in Other Divisions Regular/Ongoing </li> <li> Supervisory Personnel Regular/Ongoing </li> <li> Associated Agency Personnel Regular/Ongoing </li> <li> Federal/DOD Agencies Regular/Ongoing </li> </ul> Education Undergraduate degree in business administration, logistics, supply chain management or related field from an accredited university or college. An equivalent combination of education and experience may also be acceptable. Training and Specialized Knowledge <ul> <li> Experienced Federal/DOD business developer with 8+ years in the Federal/DOD marketplace and a proven track record of direct sales of products and services </li> <li> Must have comprehensive understanding and extensive experience in the DOD and select Federal agencies' complex procurement process and purchasing cycles, to include, but not limited to knowledge of the FAR/DFARS <ul> <li> In-depth knowledge of existing NIB products and services capabilities </li> <li> Ability to prospect, build and manage excellent Flag/SES and Senior-level relationships and consult with decision Maker/Action Officer-level to develop and implement an effective, enterprise-wide strategy that maximizes the value delivered by NIB's products and services; serves as a trusted advisor, offering added value, insightful and strategic insight into their mission requirements </li> <li> Demonstrates strong intellect, initiative, critical thinking, executive presence, sales acumen, and pursuit endurance. </li> <li> Outstanding written and oral communication skills, including mastery of formal presentations; highly collaborative; demonstrates sound soft skills and interpersonal communications abilities and negotiating skills. </li> <li> Experience in developing and implementing business sales plans to lead NIB in achieving its goals & objectives through the current services and products portfolio. </li> <li> Intimate knowledge of the full life cycle of the sales process from prospecting to close with emphasis on front-end development/capture; familiar with the Shipley methodology. </li> <li> Strong understanding of Federal/DOD Supply Chain policies, processes, and procedures. Proficient in account planning and management </li> <li> Possesses competitive knowledge & focus of Federal/DOD market space. </li> <li> Pursues business opportunities of significant size and complexity, to include IDIQ/MAC, GWAC, Large Agency/DOD/GSA vehicles. </li> <li> Ability to offer added value and strategic insight into the federal business environment. </li> </ul> </li> </ul> Core Competencies <ul> <li> Accountability </li> <li> Communication Skills </li> <li> Ethics /Integrity </li> <li> Customer Care </li> <li> Job Knowledge/ Technical Skills </li> <li> Process Improvement </li> </ul> Experience <ul> <li> 8+ years of direct Federal/DOD sales experience - prospecting, identifying, qualifying, pursuing, winning new business; measurable/quantifiable recent/relevant results. </li> <li> SalesForce user a plus </li> <li> MS Office Suite skills necessary </li> </ul> Travel <ul> <li> Local and U.S. travel - Up to 40 percent; candidate must be willing to travel, up to 40%, to Federal/DOD agencies in CONUS. </li> </ul> Specific Duties and Responsibilities <ul> <li> Connect with Prime Contractors (large & small) to develop teaming opportunities. </li> <li> Focus on NIB service capabilities (Contact Centers, Supply Chain Management, Records Management, etc..) for growth opportunities. </li> <li> Develop relationships with federal civilian and DoD procurement personnel to incorporate acquisition strategies for NIB set-asides within contract requirements. </li> <li> Identifies, develops, pursues, captures, and wins new business for NIB by selling NIB capabilities. </li> <li> Engage Decision Maker/Action Officer-level to develop and implement an effective, enterprise-wide strategy that maximizes the value delivered by NIB's products and services. </li> <li> Identifies and Qualifies opportunities utilizing established criteria and processes. </li> <li> Creates Strategic Account Plan and Annual Business Plan to establish Focus of Effort, Critical Success Factors and Critical Vulnerabilities. </li> <li> Execute strategy and plan, to include the development/implementation of formal call plans to achieve strategic objectives. </li> <li> Maintains competitive knowledge and focus of assigned Account/DOD market space. </li> <li> Executes call plan to ensure frequent/continuous engagement with client base and development/sustainment of favorable client relationship management. </li> <li> Maintains current, accurate, complete record of opportunities in SalesForce. </li> <li> Utilizes search engines to aid in prospecting/monitoring opportunities - to include, but not limited to, SAM.gov, GovWin, USASpending.gov, Agency-specific sites (e-Commerce, NECO, etc.) </li> <li> Participates in recurring Step Reviews and Pipeline Reviews </li> <li> Provides Weekly/Monthly Activity Reports, and sales opportunity reports/ forecasts as required. </li> <li> Participate in and conduct AbilityOne orientation and education across assigned accounts on a regular/recurring basis. </li> <li> Develop strong ABOR-level relationships within federal agency accounts to drive new business opportunities. </li> </ul> This job description does not imply that these are the only duties to be performed. The incumbent in this position will perform such other tasks as may be required for the effective operation of the Division/Department upon request from the supervisor. NIB IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER NIB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Sales Manager, Business Development, Prime Contractors

Job Identification <ul> <li> Job Title: Associate Product Manager, Impulse Merchandising Program </li> <li> Area of Responsibility: Operation Support and Distribution </li> <li> Department: Military Resale </li> <li> Reports To: Senior Director, Retail </li> <li> Location: Alexandria, VA </li> <li> Grade: 18 </li> <li> FLSA Status: Exempt </li> </ul> Statement of Purpose The National Industries for the Blind (NIB) Military Resale program provides SKILCRAFT and Impulse Merchandising Program consumer goods to military installation commissaries (Defense Commissary Agency facilities) and military exchanges (Army & Air Force Exchange Service, Navy Exchange, Marine Corps Exchange, and Coast Guard Exchange) worldwide. The Associate Product Manager,Impulse Merchandising Program (IMP) ensures comprehensive day-to-day operational, distribution, and administrative support for the Military Resale program, primarily supporting product management for NIB's Impulse Merchandising Program with supplemental operational support to other Military Resale program requirements. The position supports NIB's mission of creating employment opportunities for people who are blind or visually impaired by ensuring seamless execution of IMP product management, providing exceptional customer service to NIB's Non-Profit Agency producer and to product distributors to maintain a 97% or higher fill-rate standard. The Associate Product Manager additionally serves as a critical cross-functional team member supporting the Military Resale Senior Director in the areas of retail equipment management; base visit reporting; promotional items, and new item tracking. Business Communication Engagement <ul> <li> NIB Associated Non-Profit Agencies Continually </li> <li> NIB Supervisory Personnel Continually </li> <li> Employees in other NIB Divisions Frequently </li> <li> Private Sector Business/Suppliers Frequently </li> <li> Federal and/or State Government Agencies Occasionally </li> </ul> Education Bachelor's degree from a regionally accredited university or college in Business Administration or Business Management, Supply Chain Management, Logistics Management, Marketing or Retail Management, or a comparable related field required. An equivalent combination of education plus experience in retail, supply chain, marketing, or logistics experience may be accepted. Core Competencies <ul> <li> Accountability </li> <li> Communication Skills </li> <li> Ethics /Integrity </li> <li> Customer Care </li> <li> Job Knowledge/ Technical Skills </li> <li> Process Improvement </li> </ul> Additional Competencies <ul> <li> Problem Solving </li> <li> Multi-tasking & Prioritization </li> <li> Accountability & Ownership </li> <li> Written and Verbal Communication Skills </li> <li> Internal and External Customer Care </li> </ul> Training and Specialized Knowledge <ul> <li> Specialized knowledge of retail, marketing, sales, supply chain management, and product distribution concepts (fill rates, inventory management, planograms, new-item setup, and out-of-stock processes). </li> <li> Strong business management and project planning skills. </li> <li> Demonstrated skill in interpreting sales data, tracking Key Performance Indicators, and recommending actionable solutions to maintain fill rates. </li> <li> Strong knowledge of MS Office software, with an emphasis on data management. Business Intelligence (BI) tool knowledge desirable. </li> <li> Knowledge of Military Resale (Defense Commissary Agency, military installation base, and post exchanges) is highly desirable. </li> <li> Knowledge of the AbilityOne Program's policies, regulations, and requirements is desirable but not mandatory. </li> </ul> Travel Limited travel (5%) Physical Requirements Ability to perform light physical tasks, including receiving inbound equipment shipments, lifting, and moving boxes or display units weighing up to 50 pounds, and stocking equipment in the on-site storage room (typically day of arrival or within 24 hours). Experience <ul> <li> Minimum of six (6) years of experience in retail operations, merchandising, distribution, supply-chain coordination, category management support, or project coordination in a marketing-focused, data-driven retail environment. </li> <li> Experience handling vendor compliance, promotional tracking, equipment logistics, broker, and sales support functions a strong plus. </li> <li> Demonstrated ability to interact with diverse stakeholders providing exceptional customer service while accomplishing organizational business development goals. </li> <li> Experience applying critical thinking to identify and mitigate risk and apply proactive, sustainable solutions in a high-tempo, cross functional environment required. </li> </ul> Specific Duties and Responsibilities IMP Product Distribution & Supply Chain The position provides Impulse Merchandising Program (IMP) product management support to include introduction of new items, ongoing management of supply chain performance, product sales analysis, planogramming, management of vendor portal transactions, execution of IMP promotional activities, program data tracking, and data reporting to maintain a 97% or higher fill-rate standard. <ul> <li> Serve as primary operational owner for NIB's Impulse Merchandising Program (approximately 6-8% of NIB's Military Resale volume) </li> <li> Monitor daily and weekly fill-rate performance across all NIB-affiliated distribution centers, identify delinquency causes, document corrective actions, and track resolution in program delinquency log. </li> </ul> <ul> <li> Track new items, setups and first shipments to ensure product reaches stores on or before authorized start-sell dates. </li> <li> Coordinate startup quantities, Purchase Order accuracy, and delivery management for 60-80 new items annually. </li> <li> Manage the deletion processes for approximately 60-80 discontinued items annually identifying and updating impact across all affected systems. </li> <li> Track and analyze promotional and new item execution at the store level, providing insights and recommendations to support sales and target fill rates. </li> <li> Function as day-to-day liaison to NIB's affiliated Non-profit Agency to manage deviation requests and reconcile obsolete inventory. </li> </ul> <ul> <li> Manage new item introduction workflow to include receipt of product samples, verification of barcodes, evaluation and approval of specification deviations, and new item monitoring in the Military Resale specification tracker. </li> <li> Assist with the annual pricing process and accurately maintain the IMP price list. </li> </ul> Operational Support <ul> <li> Monitor Military Resale's Global Data Synchronization Network (GDSN) database of supplier-provided product data. </li> <li> Manage exit strategies for SKILCRAFT discontinued products, ensuring salvage and write-off costs are minimized, product catalogs are updated, and impact across all MR program areas is assessed. </li> <li> Process an average of 500-600 Vendor Credit Memos (VCMs) monthly, evaluating, approving, or denying line items and documenting decision rationale. </li> <li> Maintain data and develop reports reflecting Non-Profit Agency product and distribution information. </li> <li> Maintain SKILCRAFT catalog for all Military Resale facilities. </li> <li> Maintain SKILCRAFT and IMP deletion tracker and SKILCRAFT item specification database. </li> <li> Serve as IOS point of contact for the Military Resale program, ensuring all associated documents reflect current corporate IOS standards. </li> </ul> Planogram Management <ul> <li> Manage all planograms for the Military Resale program. </li> <li> Create updated planograms for all new product items and for deletions. </li> </ul> <ul> <li> Obtain stakeholder approval for changes. </li> </ul> <ul> <li> Review planograms quarterly to maximize space for top selling items. </li> </ul> Data Analytics <ul> <li> Provide data analysis and compliance reporting for Military Resale promotional execution. </li> <li> Provide data analysis and compliance reporting for Military Resale new product execution, with focus on reducing speed to shelf time. </li> <li> Maintain Military Resale program distribution fill rate report. </li> </ul> Defense Commissary Agency (DeCA) Vendor Portal <ul> <li> Update tracker incorporating all new orders, track shipments, and payments for Direct Store Delivery-Single (DSD-S) orders. </li> <li> Provide monthly summary of sales by item, location, and fill rate for SKILCRAFT and IMP programs. </li> </ul> Equipment Management <ul> <li> Coordinate Military Resale equipment orders, receiving inbound shipments, unpacking, and stocking equipment room typically on day of arrival or within 24 hours, and maintaining accurate equipment inventory records of all in-house display equipment. </li> <li> Maintain Military Resale database of equipment orders and associated freight expenditures. </li> <li> Communicate with the Military Resale broker to provide status of equipment shipments. </li> <li> Process broker equipment orders, track shipments, confirm receipts, and reconcile invoices for payment. </li> <li> Maintain the Military Resale Program Standard Operating Procedure. </li> </ul> Broker Compliance Base Visit Support <ul> <li> Create and track all Broker Base Visit reports, ensuring timely resolution to all Base Visit report action items. </li> <li> Communicate with field representatives to rapidly resolve report actions, to include providing reminders and escalating resolution delays to Senior Director as needed. </li> <li> Provide updated reports for all store visits. </li> </ul> This job description does not imply that these are the only duties to be performed by this employee. The incumbent in this position will perform such other tasks as may be required for the effective operation of the Division/Department at the request of his/her supervisor. NIB IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER NIB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Director, Marketing and Communications

Sales Manager, Business Development, Prime Contractors

Associate Product Manager, Impulse Merchandising Program

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