Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityThe AML Business Enablement Developer plays a crucial role in analyzing enterprise business data to find opportunities for business plan development and operational optimization. This position requires expertise in SharePoint Online and workflow development, as well as proficiency in Power Apps. The role involves using Jira for project management, applying basic project skills to build timelines, design solutions, and prioritize tasks. Additionally, strong documentation skills are critical for drafting procedures, training materials, business requirements, and test plans, all while maintaining an organized and meticulous approach.We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL.Relocation assistance is not available for this position.What you'll do:<ul><li>Evaluates business data and trends to recommend changes in methods or procedures to improve efficiency and facilitate significant improvements to processes and systems.</li><li>Provides support and direction to team members and functional partners with identifying and solving found opportunities, resolving gaps as they are identified and updating reporting metrics.</li><li>Applies subject-matter-expert functional knowledge to produce work results in support of departmental and enterprise initiatives such as audit reviews, business strategy development and project business support.</li><li>Assists and mentors team members and project managers in developing problem solving approach, identifying gaps, and resolving efficient way to aggregate and communicate findings.</li><li>Leads broad functional projects and/or participates as a SME resource on larger initiatives to support business requirements.</li><li>Represents the business or staff agency as the SME and may be a proxy for middle-management leadership.</li><li>Maintains broad system knowledge, knows the latest on all system improvements, identifies training needs and implements plans.</li><li>Maintains broad business knowledge, stays ahead of on key business strategies and initiatives and finds opportunities for support and enablement.</li><li>Plans and crafts business processes and make recommendations and changes in order to improve and support business systems and activities and/or to deliver greater effectiveness and efficiency.</li><li>Provides insight, analyses, advice and recommendations to keep business on operational and financial plan.</li><li>Collects information, analyzes data and trends to identify and implement business optimization opportunities.</li><li>Supports team with assigned analysis, supplies in discussions of strategic options and recommendations.</li><li>Develops on policies, standards, risk management and controls related to relevant processes.</li><li>Coaches and provides on-the-job training for other team members.</li><li>Ensures risks associated with business activities are identified, measured, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have:<ul><li>Bachelor’s Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.</li><li>8 years of experience in end-to-end analysis and/or operations experience, including: requirement gathering and documentation, operational planning and forecasting, data analytics, or current/future state analysis, in direct support of business planning initiatives and optimization of business operations.</li><li>Knowledge of business operations and systems/business requirements processes.</li><li>Experience facilitating and driving teamwork to common understanding of business requirements and driving standard enterprise wide business processes.</li><li>Knowledge of business analysis tools for ex: MS Visio MS Excel, Tableau, SQL.</li><li>Experience applying standard processes to identifying and interpreting trends or patterns in data to develop recommendations to improve business operations.</li></ul>What sets you apart:<ul><li>SharePoint Online experience, including workflow knowledge</li><li>Power Apps knowledge; Microsoft Certified: Power Platform Fundamentals</li><li>Jira experience</li><li>Basic Project Skills – Build timelines, design solutions, prioritize tasks, communicate with partners, track/provide status updates</li><li>Documentation – Able to draft procedures, job aids, trainings, business requirements, test plans/scripts and post validation support plans</li><li>Organized, Detail Oriented</li></ul>Compensation range: The salary range for this position is: $103,450 - $197,730.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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AML Business Enablement Developer

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityAs a dedicated AVP, Property Claims Operations, you will be accountable for our property claims teams to deliver operational business results at scale. Responsible for member service, paying what we owe, controlling expenses, employee engagement, quality, operational risk and compliance across multiple operational areas. Sets operational goals and measures to achieve overall claims targets. Designs and implements claim’s strategies supporting enterprise objectives. Collaborates and influences property claims strategies coordinating with peers to affect property claims mission objectives. Responsible for identifying and advancing broad strategic improvements to the operation including efficiency, effectiveness, compliance and regulatory adherence. Sponsors and shapes large transformational efforts across Operational areas.We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, or Tampa, FL. Relocation assistance is available for this position.What you'll do:<ul><li>Provides executive leadership and guidance on technical matters and extends settlement authority within their process (or as delegated).</li><li>Identifies and evaluates internal and external issues of strategic importance to a product line.</li><li>Demonstrates executive level thought leadership, strategy development, and financial and operational planning.</li><li>Leads broad functional Claims and P&C projects and may serve as an executive sponsor for projects.</li><li>Oversees the development and implementation of functional policies, procedures and guidelines.</li><li>Identifies opportunities and facilitates major improvements to processes and systems and works with internal partners to accomplish shared accountabilities.</li><li>Engages with and represents USAA with external partners as appropriate.</li><li>Works with internal partners to establish appropriate controls within operational area.</li><li>Responsible for leadership, communication, employee engagement and coordination of business and Enterprise initiatives.</li><li>Influences and executes claims servicing solutions across process, technology, workforce, third party, and/or analytics in support of P&C product competitiveness</li><li>Influences and executes operations strategy, plan, goals and objectives in support of Claims Strategy</li><li>Inspires a high performing team to deliver exceptional experiences to the members, engaged employees and achieve exceptional results.</li><li>Hires, develops, and coaches claims leaders for results delivery.</li><li>Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul><h2></h2>What you have:<ul><li>Bachelor’s Degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.</li><li>10 years of progressive customer service, operational, military or leadership experience to include a minimum of 8 years of demonstrated P&C proficiency and experience.</li><li>6 years of people leadership experience in building, managing and/or developing high-performing teams.</li><li>Experience in developing P&C business solutions to include building a business case, creating influence and delivering results.</li><li>Executive-level business and technical acumen in the areas of effective claims handling processes, claims risk and compliance, integrated change management and front-line communications leading to operational excellence.</li><li>Proven ability to influence leaders across multiple disciplines and executive levels.</li><li>Demonstrated ability to develop and convert strategic vision into a tactical plan and execute on that plan.</li><li>Strong knowledge and applied compliance with Department of Insurance, Fair Claims Practices and Federal regulations governing claims handling.</li><li>Experience using data insights and making recommendations decision-makers.</li></ul>What sets you apart:<ul><li>Experience articulating a vision, aligning to strategic outcomes and tactically leading the executing to completion</li><li>Strategic problem solver with proven ability to lead change effectively</li><li>Business analytics experience and/or experience working with data and analytics to measure and drive business results</li><li>Leadership experience with a distributed office, diverse workforce and/or remote employees</li><li>Proven claims-oriented project and process improvement experience</li><li>Technical Property knowledge and expertise including an Advanced degree or industry certification such as MBA/CPCU</li><li>US military experience through military service or a military spouse/domestic partner</li></ul><h2></h2><h2>Salary: </h2>The salary range for this position is: $195,230 - $351,410.Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

AVP, Executive Level, Property Claims Operations

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityAs a dedicated Actuarial Analyst II on the Noblr – Insurance Product and Actuary team, you will be part of a team developing new P&C product opportunities within USAA.This experienced analyst may also be responsible for independently applying actuarial methodologies to complete structured projects and serves as a technical subject matter expert on assigned tasks.This role is remote eligible, however, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week.What you'll do:<ul><li>Independently applies actuarial methodologies to complete structured projects.</li><li>Builds tools to test and implement new methodologies that improve accuracy of actuarial analysis; applies model results to select new variables and refresh existing variables in a rating algorithm; analyzes results from multiple methodologies to propose reserve selections and documenting rationale).</li><li>Identifies and improves existing processes using actuarial, mathematical, or statistical techniques.</li><li>Proactively resolves technical issues and identifies appropriate issues for escalation.</li><li>Assists others with troubleshooting issues.</li><li>Creates instructions and training materials for actuarial tools and processes.</li><li>Mentors new team members.</li><li>Applies business acumen to provide actionable insights that help solve business problems.</li><li>Effectively communicates insights and solutions to broad audiences including actuarial and non-actuarial partners.</li><li>Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have:<ul><li>Bachelor’s degree; OR 4 years of related Actuarial/business/analytical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.</li><li>2 years of Actuarial or analytical business experience.</li><li>3 Casualty Actuarial Society (CAS) exams.</li><li>Experience with relevant actuarial, mathematical, and statistical techniques and approaches used to support fact-based decision-making.</li><li>Intermediate knowledge of data analysis tools, data visualization, developing analysis queries and procedures in Python, R, SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect technical insights to business problems.</li></ul>What sets you apart:<ul><li>P&C Personal Lines Actuarial experience</li><li>Actuarial experience in innovative and non-standard lines of business</li><li>Experience with deploying new products</li><li>Demonstrated creative problem-solving ability</li><li>US military experience through military service or a military spouse/domestic partner</li></ul>Compensation range: The salary range for this position is: $77,120 - $147,390.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Actuarial Analyst II (Intermediate) - New P&C Products

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityThis position can work remotely in the continental U.S. with occasional business travel.As a dedicated credentialed Actuary on the Small Business Insurance team at USAA, you will be at the forefront of building and enhancing our commercial lines actuarial and analytics capabilities. You will be a key contributor to accelerating sustainable growth of our small business portfolio by developing innovative rating structures, conducting rate indications, and partnering closely with underwriting, product, and technology teams.  Your insights will directly influence pricing strategy and product development.  This is an exceptional opportunity to shape the future of a new business line, leverage your diverse actuarial expertise across a range of high-impact initiatives, and work in a dynamic, collaborative environment.Additional responsibilities may include leveraging advanced knowledge in pricing to lead and complete broad, complex unstructured projects with countrywide product-level impact.What you'll do:<ul><li>Apply advanced actuarial knowledge to complete broad and complex projects (e.g., evaluates and selects methodology to price new discount/endorsement for countrywide rollout; develops alternative methodologies to comply with complex regulatory requirements; selects metrics and designs processes to monitor model performance; translates business problems into technical requirements and performs required analysis to develop solutions; independently runs catastrophe models and interprets and communicates results to support critical business activities, while enhancing the control environment as needed.</li><li>Utilize advanced actuarial, mathematical, or statistical techniques to augment actuarial work product.</li><li>Lead special actuarial projects, such as the development of new methodologies or reporting tools.</li><li>Train new team members on the theory and mechanics of relevant actuarial methodologies.</li><li>Apply deep understanding of products supported, stakeholders’ needs, and industry trends to solve unstructured business problems.</li><li>Identify and anticipates compliance gaps and process improvements; recommends and develops solutions to mitigate risk.</li><li>Represents Actuary in cross-functional efforts.</li><li>Develop written communication and presentations that effectively convey data-driven solutions to broad audiences, including cross-functional executive leadership.</li><li>Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have:<ul><li>Bachelor’s degree; OR 4 years of related Actuarial/business/analytical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.</li><li>4 years of Actuarial or analytical business experience.</li><li>Associate of the Casualty Actuarial Society (ACAS) Credential.</li><li>Demonstrated advanced skills with relevant actuarial, mathematical, and statistical techniques and approaches used to support fact-based decision-making.</li><li>Advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in Python, R, SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems.</li><li>Demonstrated experience communicating complex solutions and analysis to both technical and nontechnical audiences, including executive leadership.</li></ul>What sets you apart:<ul><li>Experience developing pricing strategy for new products lines</li><li>Strong technical actuarial skills and ability to drive creative analytical solutions</li><li>Commercial lines product pricing experience</li><li>US military experience through military service or a military spouse/domestic partner</li></ul>Compensation range: The salary range for this position is: $127,310 - $243,340.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Actuary

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityAs a dedicated credentialed Actuary on the Forecasting Team, you will provide accurate and insightful projections for forecast processes and communicate results to key business partners at all levels to drive key strategic decisioning conversations. You will also provide mentorship and guidance to more junior team members to foster a culture of learning and development.Additional responsibilities may include leveraging advanced knowledge in pricing to lead and complete broad, complex unstructured projects with countrywide product-level impact.This position can work remotely in the continental U.S. with occasional business travel.What you'll do:<ul><li>Apply advanced actuarial knowledge to complete broad and complex projects (e.g., evaluates and selects methodology to price new discount/endorsement for countrywide rollout; develops alternative methodologies to comply with complex regulatory requirements; selects metrics and designs processes to monitor model performance; translates business problems into technical requirements and performs required analysis to develop solutions; independently runs catastrophe models and interprets and communicates results to support critical business activities, while enhancing the control environment as needed.</li><li>Utilize advanced actuarial, mathematical, or statistical techniques to augment actuarial work product.</li><li>Lead special actuarial projects, such as the development of new methodologies or reporting tools.</li><li>Train new team members on the theory and mechanics of relevant actuarial methodologies.</li><li>Apply deep understanding of products supported, stakeholders’ needs, and industry trends to solve unstructured business problems.</li><li>Identify and anticipates compliance gaps and process improvements; recommends and develops solutions to mitigate risk.</li><li>Represents Actuary in cross-functional efforts.</li><li>Develop written communication and presentations that effectively convey data-driven solutions to broad audiences, including cross-functional executive leadership.</li><li>Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have:<ul><li>Bachelor’s degree; OR 4 years of related Actuarial/business/analytical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.</li><li>4 years of Actuarial or analytical business experience.</li><li>Associate of the Casualty Actuarial Society (ACAS) Credential.</li><li>Demonstrated advanced skills with relevant actuarial, mathematical, and statistical techniques and approaches used to support fact-based decision-making.</li><li>Advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in Python, R, SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems.</li><li>Demonstrated experience communicating complex solutions and analysis to both technical and nontechnical audiences, including executive leadership.</li></ul>What sets you apart:<ul><li>A passion for creative and innovative actuarial work and developing that mindset in less experienced analysts through project leadership and oversight related to this work</li><li>Strong Actuarial pricing expertise with experience in using a variety of pricing methodologies and models</li><li>Experience translating detailed analytics into manageable visualizations and communicating/presenting the results concisely to executive leadership</li><li>Experience working on multiple projects, managing competing priorities, and prioritizing workflow through strong partnerships with multiple business partners</li><li>Demonstrable problem-solving, critical thinking, and analytic skills</li><li>Ability to improve existing processes and create new, repeatable workflows to enhance team productivity</li><li>US military experience through military service or a military spouse/domestic partner</li></ul>Compensation range: The salary range for this position is: $127,310 - $243,340.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityThe Auto Pricing Modernization is looking for a Lead Actuary to lead the development and deployment of the new Auto class plan, utilizing pricing, product, and modeling skillsets to shape the future of auto pricing.  As a Credentialed Actuary Lead you may also leverage expert, broad actuarial knowledge in at least one actuarial practice area (pricing, reserving, modeling, catastrophe risk, claims analytics, product management, etc.) to identify, define, and design solutions for complex, thought-provoking problems that drive business results at the LOB level.<h2>This position can work remotely in the continental U.S. with occasional business travel.</h2><h2>What you'll do:</h2><ul><li>Apply deep and broad actuarial knowledge to identify, define, and design solutions to complex problems with ambiguous requirements (e.g., end-to-end design of rate level indications process for a new product; independently shapes and transforms all aspects of machine learning and AI for a product: (data selection, model selection, stakeholder communications, performance monitoring, etc.); independently runs catastrophe models for advanced ad-hoc analyses; provides guidance and training to peers for running and validating the catastrophe models; enhances current methodologies to tailor catastrophe model results to better represent USAA’s risk; designs and performs broad and complex actuarial analyses that produces actionable insights for company-level decision-making designs reserving methodology and technical platform for new product.</li><li>Utilize advanced actuarial, mathematical, or statistical techniques to augment actuarial work product, methodologies, and procedures.</li><li>Lead special actuarial projects, such as the development of new pricing methodologies or reporting tools to impact LOB-level initiatives.</li><li>Provide thought and/or technical expertise on complex topics and influences key stakeholders on business decisions.</li><li>Lead cross-functional actuarial initiatives.</li><li>Strategically partner with IT to influence the design, alignment, and implementation of technical business standards.</li><li>Manage USAA vendor relationship(s).</li><li>Assist the business unit with translating strategic objectives into tactical solutions.</li><li>Maintain current knowledge of market trends and emerging risks and proactively develops strategies, policies, and processes to address them.</li><li>Develop written communication and presentations that effectively to convey data-driven solutions to broad audiences including cross-functional executive leadership.</li><li>Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have:<ul><li>Bachelor’s degree; OR 4 years of related Actuarial/business/analytical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.</li><li>8 years of Actuarial or analytical business experience + Associate of the Casualty Actuarial Society (ACAS) Credential held for 3 years; OR 6 years of Actuarial or analytical business experience + Fellow of the Casualty Actuarial Society (FCAS) Credential.</li><li>Demonstrated expertise with relevant actuarial, mathematical, and statistical techniques and approaches used to support fact-based decision-making.</li><li>Advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in Python, R, SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems.</li><li>Demonstrated experience communicating complex solutions and analysis to cross-functional audiences, including executive leadership.</li></ul>What sets you apart:<ul><li>Experience leading teams through effective communication, learning, and mentorship</li><li>A passion for creative and innovative actuarial work and developing that mindset in less experienced analysts through projects related to this work</li><li>Expert Actuarial pricing with experience in using a variety of pricing methodologies and models to include Auto pricing.</li><li>Strong experience translating detailed analytics into manageable visualizations and communicating/presenting the results concisely to executive leadership</li><li>Experience working on multiple projects, managing competing priorities, and prioritizing workflow through strong partnerships with multiple business partners.</li><li>Working knowledge of data analytic tools and Python/R/SQL or other language and high level of ability to oversee others in their use of these tools</li><li>Expert problem-solving, critical thinking, and analytic skills</li><li>US military experience through military service or a military spouse/domestic partner</li></ul>Compensation range: The salary range for this position is: $164,780 - $314,960.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Actuary Lead

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityWhat you'll do:<ul><li>Applies appropriate coverage and handles simple liability, evaluates, and settles high volume and low complexity auto claims with repairable vehicles.</li><li>Resolves claims through proactive problem solving and decision making, within authority guidelines and under direct supervision, overcoming obstacles, and effectively prioritizing the workload.</li><li>Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions.</li><li>Collaborates and sets expectations with external and internal business partners to facilitate claims resolution.</li><li>Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service.</li><li>Acquires and applies a foundational knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.</li><li>Applies basic knowledge of Auto Physical Damage. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.</li><li>May be assigned CAT deployment travel with minimal notice during designated CATs.</li><li>Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.</li><li>Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have:<ul><li>High School Diploma or General Equivalency Diploma.</li><li>1 year or more of military experience.</li><li>Acquisition and maintenance of insurance adjuster license within week 2 of training and 3 testing attempts.</li><li>Demonstrated ability to prioritize and multi-task, including navigating through multiple business applications.</li><li>Successful completion of a job-related assessment may be required.</li></ul>What sets you apart:<ul><li>Current participant in a DOD SkillBridge program</li><li>Junior Military Veteran (E-6 and below, 0-3 and below)</li><li>Recently transitioned or currently transitioning out of the military.</li></ul>Compensation range: The salary range for this position is: $ 48,340.00 - $81,580.00.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).THIS IS A NON-FEDERAL ENTITY. IT IS NOT A PART OF THE DEPARTMENT OF DEFENSE OR ANY OF ITS COMPONENTS AND IT HAS NO GOVERNMENTAL STATUS. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.comApplications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Associate Auto Adjuster (DOD Skillbridge)

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityWe are currently seeking dedicated Associate Auto Adjusters to participate in our Active Duty Military Spouse Program in collaboration with Hiring Our Heroes (HOH). If selected for full time employment, consideration for remote work will be reviewed in the states of Washington, Nevada, Oregon, Idaho, and Arizona and may require occasional travel to the Phoenix regional office location.  Relocation assistance is not available for this position. The Active Duty Military Spouse Program provides opportunities for meaningful employment by providing development, skills, and exposure to the corporate working environment and private sector business operations. Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.It is all about learning and growing. Our Associate Auto Adjuster role may be a new career for you. There’s a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently.We are currently seeking dedicated military spouse professionals to work as an Associate Auto Adjuster. The potential to work at home will be reviewed during the hiring process. Your work will focus on adjusting non-injury auto claims and you'll work under supervision to investigate, evaluate, negotiate, and adjust low complexity auto insurance claims presented by or against our members. This will include the end-to-end claims process and settling claims in compliance with state laws and regulations. In this role, you will make a difference to our members as you deliver best in class customer service through setting appropriate expectations, proactively communicating and providing advice to deliver appropriate solutions to the member.What you'll do:<ul><li>Acquire and apply basic knowledge of auto coverages, auto physical damage, and liability, in order to evaluate and settle high volume and low complexity auto claims such as; simple comprehensive and collision (i.e., single vehicle, parked and unoccupied, clear liability), glass, roadside, and rental vehicle coverages for repairable vehicles.</li><li>Resolve claims through proactive problem solving and decision making, within authority guidelines and under direct supervision, while overcoming obstacles, and effectively prioritizing the workload.</li><li>Clearly document thought process including damage evaluation, investigation, negotiation, and settlement decisions.</li><li>Collaborate and set expectations with external and internal business partners to facilitate claims resolution.</li><li>Support members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service.</li><li>Acquire and apply a foundational knowledge of Property and Claims (P&C) insurance industry products, and services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.</li><li>Support workload surges and catastrophe (CAT) response operations as needed, including potential evening, weekends, and/or holiday work outside normal work hours.</li><li>May be assigned CAT deployment travel with minimal notice during designated CATs.</li><li>Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have: <ul><li>High School Diploma or equivalent experience or GED</li><li>Ability to provide exceptional customer service for our members by communicating clearly and professionally using multiple communication channels to process information related to auto claims</li><li>Ability to prioritize and multi-task while navigating through multiple business applications</li><li>Successfully acquire an insurance adjuster license and applicable state registrations within 90 days of hire</li><li>Successful completion of a job-related assessment is required.</li></ul>What sets you apart:<ul><li>Currently serving military spouse (Active component)</li><li>Active applicant in the DoD Military Spouse Career Accelerator Pilot OR active applicant in an eligible HOH Fellowship OR current USAA contractor in the HOH Non-direct Fellowship cohort</li><li>Bachelor’s degree</li></ul>Compensation range: The hiring range for this position is: $48,340 to 50,340.Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.comApplications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Associate Auto Adjuster-Active Duty Military Spouse Program

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