<div>We are currently seeking a Software Engineering Associate Director – Communications to drive the engineering and delivery of strategic initiatives around contact center utilized by OneMain’s Branch and Central operations to execute multi-channel and omni-channel communication via 1 way and 2 way SMS, Email, Push and web.</div><div><div><div><div>Partnering closely with Engineering, Product Management, and our proprietary communications hub (Communications Platform as a Service - CPAAS) platform, you will own the execution of the Contact Center and surround microservices roadmap to enable rapid iteration of process and journey orchestration making using cloud-native technologies.As an Associate Director of Software Engineering at OneMain Financial, you will play a critical role in overseeing a team of more than 10 engineers and driving the success of a cutting-edge project. We are seeking a servant leader who is self-sufficient and self-starting, and who has a passion for fostering a culture of inclusivity within their team. The ideal candidate will have a strong background in software engineering, preferably contact center solutions, will be highly skilled in people, project and stakeholders’ management.Job Duties & Responsibilities<ul><li>Lead and manage one or more agile development teams of 10+ individuals within Customer Communications Technology Lane.</li><li>Collaborate on and influence cross-organization and cross-product initiatives.</li><li>Partner with peers and leaders across organizational boundaries, communicating effectively with people throughout the organization.</li><li>Establish credibility as an engineer, coach and leader in turn driving collaboration with architects, principal engineers, and other technical experts to foster technical innovation and the use of advanced techniques and technologies (e.g., process automation, advanced engineering practices, etc.) to enhance business value and reduce operational burden.</li><li>Understand viewpoints of and collaborate effectively with product managers and engineering resources to ensure that products are defined, architected, implemented, delivered, and supported in alignment with organizational strategy, goals, and standards while addressing business vision, strategy and needs.</li><li>Responsible for the credibility of estimates, consistently deliver on commitments with high quality product on a predictable schedule.</li><li>Responsible for technical integrity, compliance, and alignment to our technology strategy of software products over time.</li><li>Responsible for compliance of practices and products to all security, privacy, audit, regulatory, company policies, procedures and standards and other requirements.</li><li>Provide clear and timely communication and effective coordination with stakeholders to ensure risks, issues and changes are well managed.</li><li>Build and develop high performing, appropriately staffed, self-organizing agile development teams that deliver business value rapidly, predictably and with a high-quality work product.</li><li>Assess and instrument software engineering and/or other practices, as necessary, to cultivate a culture of continuous improvement (kaizen) in engineering practices, operational efficiency, time to value and product quality.</li><li>Establish standards for performance, client satisfaction, compliance, and operational efficiency. Ensures standards are met or exceeded by interpreting and synthesizing complex metrics against key performance indicators.</li><li>Hire, coach, mentor and develop great engineers.</li><li>Responsible for ensuring vendor commitments are met within agreed to budget and schedule and that delivered product or service meets business, operational, compliance and other needs.</li></ul>Qualifications Required:<ul><li>BA/BS degree in computer science, mathematics, engineering, or related field 10+ years of experience working in software engineering, enterprise and mixed technology environment comprised of large scale, highly integrated systems.</li><li>Ability to work in a fast-paced environment.</li><li>Prior experience planning, executing, and driving transformational technology strategies.</li><li>Strong communication, organization, time management, interpersonal and management skills.</li><li>Outstanding problem identification, analysis and solving skills with a bias for action.</li><li>Proven change agent who can improve and grow the capability of teams.</li><li>Demonstrated ability to develop effective working relationships and leverage those relationships to improve the quality of work products.</li><li>Well organized, thorough, and able to handle competing priorities.</li><li>Fluent in agile software processes (Scrum, Kanban) and able led others by example</li><li>Direct, hands-on experience and proficiency with one or more high and low-level software architecture patterns: Event-Driven, Mircoservices</li><li>Direct, hands-on experience and proficiency with one or more programming languages such as but not limited to: JavaScript, GraphQL, Production experience with: HDFS, YARN, Hive, Spark, Kafka, Oozie / Airflow, Amazon Web Services (AWS), Docker / Kubernetes, Snowflake</li><li>Proficient with</li><li>o Data mining/programming tools (e.g. SAS, SQL, R, Python)</li><li>o Database technologies (e.g. PostgreSQL, Snowflake. and Greenplum)</li><li>o Data visualization (e.g. Tableau, Looker, MicroStrategy)</li><li>Experienced in designing, implementing and CI/CD pipelines in complex environments.</li><li>3+ years managing complex, distributed and/or enterprise systems</li></ul>Preferred:<ul><li>Direct experience and proficiency with Amazon Web Services : VPC, S3, CloudFront, EC2, Lambda, API Gateway, SNS, SQS, Kinesis, Active MQ, Step Functions, Elastic/Open Search</li><li>Prior experience on Contact Center solutions (Sinch/GLIA/Five9/Other)</li><li>Prior experience of Marketing Technology platforms engineering (Adobe Campaign, AEP, Salesforce)</li><li>Prior experience within financial services</li><li>Master’s in Computer science, Information Systems preferred.</li></ul>Target base salary range is $160k - $180k, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance.This role is Hybrid. You should be located within a committable distance to one of our offices located in Baltimore MD, Charlotte NC, Wilmington DE, Evansville IN, or Dallas/Fort Worth TX. Our colleagues are in the office a minimum of two days a week for dedicated collaboration.Who we AreOneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with: <ul><li>Health and wellbeing options for team members and their dependents</li><li>Up to 4% matching 401(k)</li><li>Employee Stock Purchase Plan (10% share discount)</li><li>Tuition reimbursement</li><li>Continuing education</li><li>Bonus eligible</li><li>Paid time off (15 days’ vacation per year, plus 2 personal days, prorated based on start date)</li><li>Paid holidays (7 days per year, based on start date)</li><li>Paid volunteer time (3 days per year, prorated based on start date)</li><li>And more</li></ul></div></div></div></div>

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Software Engineering Associate Director – Communications

OneMain is the largest non-bank lender in the United States, proudly serving millions of customers with safe, affordable, and transparent installment loans.One of our critical and highly visible initiatives is building, scaling, and maintaining an industry-leading lending technology stack for credit, pricing, and data sciences to drive the best omni-channel experiences for our customers.We are seeking a Senior Product Manager to drive the evolution of a portfolio of modernizing capabilities aligned to a common set of objectives that drives OMF’s core lending business forward. The role is responsible for creating and executing the product roadmap that achieves business objectives, such as growth in new money, reduction in costs, and transition to a modernized, scalable target-state tech platform. Consistent engagement and clear communication with senior executives and front-line stakeholders are paramount to building consensus and driving decisions. The role will partner with Engineering Leads who will drive the technical agenda and workforce in delivering against the Product roadmap.  By building strong relationships and fostering open dialogue, the Senior Product Manager will drive informed decisions that align with business objectives and improve the overall performance of their cross-functional team.Responsibilities:<ul><li>Work with business and engineering leadership to develop, document, and communicate OKRs, ensuring alignment with the broader business strategy.</li><li>Create and maintain a clear and actionable product roadmap that balances short-term objectives with long-term goals while prioritizing initiatives based on impact, feasibility, and level of effort.</li><li>Manage the software development life cycle for respective team by creating high-level themes/epics, developing detailed product requirements via user stories, manage the product backlog, plan feature/product releases, and ensure that work is aligned with delivery of the OKRs. Proactively manage and mitigate risks.</li><li>Be an active party in a high performing product organization, fostering a culture of collaboration, innovation, and accountability.</li><li>Collaborate cross-functionally, have a deep understanding of competitive dynamics and ensure product development is aligned with market needs and capabilities.</li><li>Regularly update executive teams on product performance including challenges and successes using key performance indicators. Make data-driven recommendations for product enhancements to business and technical stakeholders as needed.</li></ul>Key Skills:<ul><li>Strategic Thinking: Strong understanding of business strategy and how to align product initiatives to drive company success.  Curiosity to explore and uncover areas of opportunity.</li><li>Cross-Functional Communication: Ability to communicate and collaborate effectively with diverse stakeholders ranging from executives to business partners and technical teams.</li><li>Analytical & Data-Driven: Skilled in using data to inform decisions, measure success, and iterate on the product with a focus on continuous improvement.</li><li>Customer-Focused: Passion for understanding customer pain points and solving them through innovative product solutions.</li><li>Problem-Solving: Ability to navigate complex problems, manage competing priorities, and make tough decisions.</li><li>Change Management: Ability to manage change in a dynamic environment and lead teams through periods of transition while constantly re-evaluating priorities as situations evolve.</li><li>Domain Expertise: Experience in building modern credit, pricing and data science platforms or platforms of similar complexity in a reputed financial services or financial technology organization.</li><li>Experience: 5+ years of progressive experience in a plan, build and/or product/operation role in a high-performing, technology-powered product organization. Bachelor’s degree in engineering or equivalent practical experience.</li></ul>This role is Hybrid. You should be located within a commutable distance to one of our offices located in New York, NY, Wilmington, DE, Baltimore MD with the expectation to be in the office 2-3 times a week or as needed. Target base salary range is $110k-$140k, which is based on various factors including skills, work experience, and location. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance.Who We AreOneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with: <ul><li>Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances </li><li>Up to 4% matching 401(k)   </li><li>Employee Stock Purchase Plan (10% share discount)   </li><li>Tuition reimbursement   </li><li>Paid time off (15 days’ vacation per year, plus 2 personal days, prorated based on start date) </li><li>Paid sick leave as determined by state or local ordinance, prorated based on start date </li><li>Paid holidays (7 days per year, based on start date) </li><li>Paid volunteer time (3 days per year, prorated based on start date) </li></ul>

Sr Digital Product Manager, Customer Acquisition

In the Role<ul><li>Develop & implement detection strategies for fraud claim abuse.</li><li>Perform fraud claim analysis within the credit card portfolio and build appropriate alerting / reporting for monitoring trends to identify emerging anomalies that could be indicative of fraud events.</li><li>Work with the card processor to understand and influence authentication and authorization settings, including for 3D Secure.</li><li>Ensure we are compliant with Mastercard card processing requirements.</li><li>Conduct necessary Mastercard fraud reporting.</li><li>Identify, verify and analyze data defects/issues and communicate with appropriate teams to determine the root cause for issue resolution.</li><li>Execute ad-hoc data processing jobs to enhance fraud prevention efforts.</li><li>Energy, curiosity, and ability to frame intelligent questions to uncover issues and spearhead the formulation of approach and methodology.</li><li>A high degree of comfort drawing well-supported insights from complicated datasets and performing a risk/reward trade-off analysis to influence and convey a point of view to the leadership team.</li><li>Ability to work in a fast-paced, ever-changing environment and to juggle an array of tasks on tight timelines.</li><li>Self-motivated and organized – a high degree of comfort managing multiple stakeholders and team members; strong collaboration and teamwork skills; and a problem-solver oriented toward achieving results.</li><li>Innovative and capable of developing a highly analytical approach to solving problems.</li><li>Ability to work independently and within a team setting with minimal direction/supervision.</li></ul>Requirements<ul><li>3+ years’ experience in analytics roles within financial services</li><li>Proficient user of SQL, SAS, Looker, Power BI (or equivalent data visualization tools).</li><li>Master’s degree in quantitative field study (mathematics, statistics, economics, data science, or engineering).</li><li>Proficient knowledge of Microsoft Excel/PowerPoint.</li><li>Strong communication, interpersonal, and negotiation skills to gain trust and achieve business objectives.</li></ul>Preferred: <ul><li>Experience within a Fintech company is a plus.</li><li>Fraud risk management experience is strongly preferred.</li><li>Experience with Python is a plus</li></ul>Location: Location: Wilmington, DE Hybrid Who we AreOneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with: <ul><li>Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances </li><li>Up to 4% matching 401(k)   </li><li>Employee Stock Purchase Plan (10% share discount)   </li><li>Tuition reimbursement   </li><li>Paid time off (15 days’ vacation per year, plus 2 personal days, prorated based on start date) </li><li>Paid sick leave as determined by state or local ordinance, prorated based on start date </li><li>Paid holidays (7 days per year, based on start date) </li><li>Paid volunteer time (3 days per year, prorated based on start date) </li></ul>

Sr. Credit Card Fraud Detection Analyst

At BrightWay (www.meetbrightway.com) we’re living our mission to improve the financial well-being of hard-working Americans. Our goal is to transform the way our customers think about and use credit cards, rewarding good behavior in ways that truly add value, while providing experiences that empower and engage, even if that means challenging industry norms.Operating as a startup and owned by OneMain Financial, one of the largest and most successful personal finance companies in the industry, we launched our digital-first suite of credit cards in 2021 and have been on a high growth, fast-track ride of fostering innovative thinking to engaging and empower our customers ever since.Key Responsibilities:We are looking for a Senior Product Designer to join our Servicing team, building best in class experiences and driving outcomes within the BrightWay mobile app and digital properties.We continually challenge what a digital finance product can be - employing a customer-first approach in developing all of our products, features, or experiences. We’re not afraid to look to outside influences and create new frameworks.The Senior Product Designer is responsible for bringing our larger strategic vision to life, alongside cross functional team members across product, engineering, operations, and analytics. You are expected design solutions to customer problems on a feature level and oversee implementation, while maintaining the quality of our product and design systems.On any given day, you’ll be analyzing data with your product manager, then brainstorming solutions that add iterative value with your design team. The next day you may be reviewing sprint output with your engineering team members and testing the latest mobile app release. Another day, you may be prototyping and test potential solutions with users. And because you have a strong bias for action, you’ll do whatever it takes to get the job done.Qualifications:<ul><li>Minimum of 5 years experience in either agency, startup, or early-stage product environments designing consumer facing digital experiences, preferably with new to market products.</li><li>Experience collaborating and working in cross-functional teams, strategically partnering with product managers and engineers.</li><li>Ability to turn research insights and data into design decisions that influence our product.</li><li>Experience building within successful and engaging experiences across multiple platforms (iOS, Android, Mobile web)</li><li>Strong UX, information hierarchy and customer journey mapping capabilities.</li><li>Strong visual design competency and attention to detail.</li><li>Experience utilizing a design system.</li><li>Ability to rapidly iterate and produce multiple concepts and solutions.</li><li>Ability to prototype and communicate design intent.</li><li>Excellent communication and presentation skills, with an understanding of when to both define and defend the rationale behind decisions.</li><li>Proficiency with Figma, Zeplin, and Jira</li><li>Bachelor's degree or equivalent experience</li></ul>Location: (HYBRID) Charlotte, NCWho we AreOneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with: <ul><li>Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances </li><li>Up to 4% matching 401(k)   </li><li>Employee Stock Purchase Plan (10% share discount)   </li><li>Tuition reimbursement   </li><li>Paid time off (15 days’ vacation per year, plus 2 personal days, prorated based on start date) </li><li>Paid sick leave as determined by state or local ordinance, prorated based on start date </li><li>Paid holidays (7 days per year, based on start date) </li><li>Paid volunteer time (3 days per year, prorated based on start date)</li></ul>

Sr. UX Designer

The Trim Operations Manager will support OneMain’s Financial Wellness vertical, serving as a designated process owner and subject matter expert of our Bill Negotiation operations.This role will oversee our Bill Negotiation workforce and vendor relationship, responsible for ongoing performance driving to customer results and overall call center effectiveness outcomes. This role will also be responsible for working with operational leadership to evaluate business goals and obstacles, analyzing processes for improvement opportunities, and implementing effective solutions.This is a full-time role reporting to the Director of Operations, based out of one of our corporate offices.  <h2></h2><h2>Responsibilities</h2><ul><li>Partner with vendor leadership to oversee the performance of our remote operational team</li><li>Maximize workforce productivity by continuously evaluating performance and processes, identifying and implementing improvements </li><li>Deliver a superior customer experience by ensuring speed and accuracy of QA processes and assisting in issue resolution on an ad-hoc basis </li><li>Minimize brand risk through quality assurance monitoring and continuous evaluation and improvement of operating procedures </li><li>Design and implement solutions for operational challenges, including overseeing feature improvement requests from start to finish.</li><li>Analyze distinct business cases using SQL queries to review data, comprehend the operational environment, and make recommendations.</li><li>Work closely with internal teams to achieve business improvements.</li><li>Act as the go-to contact for the status of crucial programs, projects, and initiatives.</li><li>Routinely assess and adjust performance metrics and KPIs to keep the team aligned with organizational objectives.</li></ul><h2>  </h2><h2>Required Skills and Experience</h2><ul><li>Bachelor’s degree and at least 5 years’ experience in business operations or similar functions</li><li>Proficient in leading change and collaborating across functions, supporting initiatives from concept through execution.</li><li>Excellent communication skills—able to share difficult messages, handle disagreements, and address tough questions across various departments.</li><li>Curious, solution-oriented, and professionally competent.</li><li>Quick to address problems and independently resolve conflicting priorities.</li><li>Advanced analytical capability for reviewing data, quantifying opportunities, and designing long-term operational enhancements.</li><li>Experience with Power BI or SQL knowledge</li><li>Demonstrated ability to take ownership of projects and deliver successful results.</li></ul>Salary:Target base salary range for Baltimore, MD and New York, NY is $80k-100k, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive compensation program that is based on individual and company performance.Location:This role is Hybrid. You should be located within a commutable distance to one of our offices located in New York City, NY, Wilmington, DE, Baltimore, MD, Charlotte, NC, Evansville, IN, Fort Worth, TX or Irving, TX with expectations to be in the office Tuesday, Wednesday and Thursday.Who we AreOneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with: <ul><li>Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances</li><li>Up to 4% matching 401(k)  </li><li>Employee Stock Purchase Plan (10% share discount)  </li><li>Tuition reimbursement  </li><li>Paid time off (15 days’ vacation per year, plus 2 personal days, prorated based on start date)</li><li>Paid sick leave as determined by state or local ordinance, prorated based on start date</li><li>Paid holidays (7 days per year, based on start date)</li><li>Paid volunteer time (3 days per year, prorated based on start date)</li></ul>

TRIM Operations Manager

<ul><li><div><div><div><div>OneMain is currently hiring for Tech Support Specialists to join our OneSupport team. OneSupport is an internal help desk that provides technical and account support to OneMain team members. We strive to assist the company in all technical aspects and provide support through inbound calls and chats.Applicants must display a strong aptitude for customer service and be motivated to learn financial and technical skills.A comprehensive 10-week training program is provided to all new team members along with excellent opportunities for career growth and development.In the Role<ul><li>Password Administration</li><li>Chat Support</li><li>Supporting customer applications, account servicing, and branch balancing</li><li>Basic technical support for issues related but not limited to desktops, laptops, printers, network infrastructure, iPads, Remote Access, mobile devices, and email</li><li>Assisting other departments with responsibilities and business needs</li></ul>Requirements<ul><li>Strong verbal and written communication skills</li><li>Aptitude for critical thinking and problem solving</li><li>Capability to multitask</li><li>Open minded towards change and dynamic workplace</li><li>Flexible and Adaptable</li><li>Customer Service Mindset</li><li>High attention to detail</li><li>Ability to work independently and within a team</li><li>HS Diploma/GED</li></ul>LocationEvansville, IN - Hybrid<ul></ul>HoursDuring the 10-week training course, hours will be 8 AM – 5 PM.After being fully trained, the hours will vary according to the schedule below:<ul><li>Mon – Friday shifts are as follows:<ul><li>7 AM – 4 PM</li><li>8 AM – 5 PM</li><li>9 AM – 6 PM</li><li>10 AM – 7 PM</li><li>11 AM – 8 PM</li><li>12 PM – 9 PM</li></ul></li><li>Saturday shift is 7:00 AM – 3:30 PM, with a day off throughout the week. You will not be required to work more than one Saturday a month.</li></ul>Who we AreOneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers, and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with: <ul><li>Health and wellbeing options for team members and their dependents</li><li>Up to 4% matching 401(k)</li><li>Employee Stock Purchase Plan (10% share discount)</li><li>Tuition reimbursement</li><li>Continuing education</li><li>Bonus eligible</li><li>Paid time off</li><li>Paid volunteer time </li><li>And more</li></ul></div></div></div></div></li></ul>

Tech Support Specialist

OneMain is on a mission to build and scale industry-leading digital experiences that empower millions of customers across web and mobile platforms. We’re looking for a seasoned UX Design Lead who can bring depth, clarity, and strategy to create value, lower barriers to entry, and accelerate product adoption throughout the customer journey.In this pivotal role, you will be responsible for improving user-facing features and functionalities that are shared across multiple product lines or teams—including things like design systems, marketing and communications experiences, or platform services used by various product development groups. The goal is to create consistent, high-quality experiences while also driving efficiency and reducing redundancy. This role requires a unique blend of craft excellence, research proficiency, stakeholder collaboration, and inspirational leadership to guide a team of designers across product experiences. The ideal candidate is a passionate, empathetic, and visionary design leader who thrives at the intersection of design, technology, and business strategy.About OneMain FinancialAt OneMain Financial, our mission is to improve the financial well-being of hard-working Americans. As a leading provider of responsible credit for non-prime customers, we’re committed to being a trusted partner in helping individuals build brighter financial futures. Whether it’s consolidating debt, covering medical bills, or managing unexpected home or auto repairs, we empower our customers with access to the funding they need—when they need it most.About the Role In this role, you'll partner closely with cross-functional teams, combining technical depth with a strong focus on user experience. You’ll play a hands-on role in shaping the product roadmap—collaborating with Product to align on shared experiences and services across the broader portfolio.  You’ll work alongside Engineering to design intuitive experiences that serve a range of user personas and experience levels. Leveraging product and user data, you’ll drive continuous improvement through thoughtful planning and iteration.  Direct engagement with field teams and customers will be key to deepening product value and impact. As part of our digital organization, you’ll also help mentor and learn from a team of experts, fostering a culture of collaboration, quality, and innovation.We’re looking for a UX design leader who:<ul><li>Leads creative problem-solving across cross-functional teams, elevating thinking across the organization while aligning with broader business goals.</li><li>Proactively gathers, synthesizes, and applies insights from design research, competitive analysis, and data to inform strategic, full-featured product experiences.</li><li>Owns and drives complex programs of work, collaborating fluidly with product, engineering, and other cross-functional partners.</li><li>Attracts, hires, and mentors top-tier design talent, helping to grow and strengthen the team.</li><li>Approaches design with a holistic mindset to ensure we deliver seamless, end-to-end customer experiences.</li><li>Effectively manages multiple projects, adapting quickly to shifting priorities and business needs.</li><li>Advocates for and applies Design Thinking across the organization, embedding it into how we solve problems.</li><li>Communicates clearly and compassionately, fostering collaboration and psychological safety across teams.</li><li>Comfort with ambiguity along with an ability to motive teams and partners.</li></ul>This is an opportunity to lead with insight, drive change, and shape the future of lending experiences for millions of hard-working Americans.  What You bring to the Team<ul><li>Demonstrates deep customer obsession and product intuition, rooted in user research and insights, to shape and advocate for bold strategies across the Loan experience.</li><li>Champions design excellence and the business value of UX through coaching, collaboration, and cross-org education.</li><li>Brings a strong design aesthetic that blends brand expression with systems thinking.</li><li>Communicates concepts clearly and persuasively to audiences at all levels.</li><li>Leads and develops design talent, setting clear expectations and fostering a collaborative, psychologically safe team culture.</li><li>Thinks strategically across time horizons—balancing near-term execution with long-term impact and business alignment.</li><li>Cultivates an inclusive team culture that values equity, diverse perspectives, and better product outcomes.</li><li>Builds strong cross-functional partnerships, aligning with senior leaders across Product, Engineering, Analytics, and Marketing.</li><li>Drives operational excellence by identifying blockers, streamlining workflows, and improving focus, speed, and quality.</li><li>Uses a metrics-driven approach to track design health, business impact, and team performance.</li><li>Prioritizes effectively, balancing speed and rigor with high-leverage research methods tailored to the problem space.</li><li>Brings strong product and market fluency, integrating user needs, competitive context, and business goals to inform roadmaps.</li><li>Connects insights across UX, market, and brand research to shape cohesive, customer-centric strategies.</li><li>Provides thought leadership to evolve research practices and elevate the role of insights in a fast-paced environment.  </li></ul>Required Qualifications and SkillsThe ideal candidate is a highly motivated, detail-oriented, and dependable design leader who thrives in a fast-paced, collaborative environment. You bring a strong sense of ownership and the ability to work effectively within high-performing, cross-functional product teams.At OneMain, our teams span the East Coast, Midwest, and West Coast. We embrace an iterative approach to discovering and delivering exceptional customer experiences—and we’re looking for someone who shares that mindset.We’re seeking a candidate with the following:<ul><li>10+ years of experience in product design or user experience</li><li>5+ years leading design projects, with experience managing designers or teams</li><li>3+ years of experience partnering with executive leadership on strategic initiatives</li><li>A Bachelor’s degree in Product Design, Interaction Design, Fine Arts, or a related field—or equivalent practical experience</li><li>Deep appreciation for the full spectrum of design disciplines: interaction, visual, content, motion, and research</li><li>A proven track record of shipping products across platforms and geographies, and mentoring others through the process</li><li>High proficiency with tools like Figma, Miro, Usertesting.com, Dovetail, and other standard design and research platforms</li><li>A strong portfolio that demonstrates end-to-end thinking, critical problem-solving, and design craft across a range of work</li><li>Demonstrated ability to collaborate effectively with cross-functional partners in Product, Engineering, Data, and Marketing</li><li>A self-starter with excellent time management, organizational skills, and obsessive attention to detail  </li></ul>Preferred Qualifications<ul><li>Identified and set platform strategies, envisioned complex user interactions, and inspired teams to push the boundaries of what’s possible.</li><li>Ability to showcase design thinking and high level of craft across platforms.</li><li>Preferred experience working in a financial services industry, especially consumer lending.</li></ul>Location:This role is Hybrid. You should be located within a commutable distance to one of our offices located in New York City, NY, Wilmington, DE, Baltimore, MD, Charlotte, NC, Fort Worth, TX or Irving, TX with expectations to be in the office Tuesday, Wednesday and Thursday.Salary:Target base salary range for Baltimore, MD and New York, NY is $140k - $160k, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive compensation program that is based on individual and company performance.Who we AreOneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with: <ul><li>Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances</li><li>Up to 4% matching 401(k)  </li><li>Employee Stock Purchase Plan (10% share discount)  </li><li>Tuition reimbursement  </li><li>Paid time off (15 days’ vacation per year, plus 2 personal days, prorated based on start date)</li><li>Paid sick leave as determined by state or local ordinance, prorated based on start date</li><li>Paid holidays (7 days per year, based on start date)</li><li>Paid volunteer time (3 days per year, prorated based on start date)</li></ul>

UX Design Lead, User Experience Design

OneMain Financial (OMF) is seeking a Vice President, Managing Director of Credit & Pricing Technology.  As OneMain expands its market verticals, a multi-product strategy is evolving to penetrate markets through compelling customer engagement.  Correspondingly, teams deliver products across a variety of platforms and technologies.  Our products and platforms span AWS, Azure, IBM iSeries and zSeries, and OpenShift on-prem as part of a hybrid strategy.  With both disparate technology delivery and varying regulatory requirements, OneMain’s environment is both complex and evolving, supporting a broadening multi-product strategy.The VP-MD will have delivered solutions which are mixed on-prem / AWS hybrid and have demonstrated a drive toward building cloud-native solutions.  This is a hands-on leadership role which provides an opportunity to solve complex business, data, and technical challenges.  With OMF having both on-premise and cloud-based operations, the VP-MD balances a strategy which leverages both while driving toward a cloud-first strategy, performing legacy platform transformation where necessary.  Along with cultivating the engineering talent on the platform teams, the VP-MD will be responsible for driving modernization through iterative development, software craft, platform modernization, and automation wherever possible.RESPONSIBILITIES:<ul><li>Accountable for the performance of the staff, applications, platforms, and services in support of credit and pricing execution.</li><li>Establish objectives and key results (OKRs) for the Credit and Pricing technology function, working with peers and engineering leadership to align OKRs against product priorities and business OKRs.</li><li>Inspire and cultivate an engineering-centric organization, motivating individuals to advance their craft.  Attract new engineering talent which raises the bar of platform teams and further drives a zeal for software craft.</li><li>Direct the efforts to build new and modernize existing credit execution platforms and services as cloud-native solutions running in AWS.</li><li>Partner with Credit, Pricing, Data Science, and Digital teams, to understand product roadmaps and to define and refine a well-aligned architectural vision and strategy for credit and pricing execution services.</li><li>Establish a prioritization and interaction model between the platforms and product delivery teams which gains early visibility into business needs and prioritization, how platform work is prioritized and deconflicted across product needs, and how platform improvements are driven against business and product team needs.</li><li>Ensure platform delivery is of a high quality with every release, raising the bar for quality, resiliency, performance, and testability for each component that you work on.</li><li>Operate across business verticals to increase agility, drive common approaches, increase reuse, and drive down total cost of ownership.</li></ul>QUALIFICATIONS:<ul><li>10+ years of experience leading employee/contractor blended organizations.</li><li>10+ years of experience and proficiency in managing multiple priorities in a dynamic, geographically dispersed environment.</li><li>10+ years working with iterative and incremental delivery methodologies (e.g., SCRUM).</li><li>10+ years of experience selecting and negotiating 3rd party products and services.</li><li>10+ years of experience defining compelling job descriptions, attracting, and hiring industry-leading talent, both in employee and contractor roles.</li><li>5+ years of experience leading a data-centric organization in Financial Services or other heavily regulated industry.</li><li>5+ years of experience leading on-prem to cloud-based technology organization transformation.</li><li>BA/BS Degree in computer science, hard sciences, or engineering is preferred, MS degree is desirable or equivalent professional experience as a substitute for either degree</li><li>Experience delivering strategic presentations to executive leadership, as well as public speaking experience as a technology domain leader.</li><li>Proficient with a range languages (e.g. TypeScript, Python, Java, COBOL), and domain-oriented technology areas including rules engines (e.g. Drools), interoperability frameworks (e.g. GraphQL, Kafka), Observability (e.g. OpenTelemetry), and Containers (e.g. Kubernetes)</li></ul>Target base salary range is $180k - $225k, which is based on various factors including skills, work experience, and location. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance.This role is Hybrid. You should be located within a commutable distance to one of our offices located in Baltimore MD, Charlotte NC, Wilmington DE, Evansville IN, or Dallas/Fort Worth TX. Preference will begiven to candidates in the Maryland/Delaware locations.Who we AreOneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with: <ul><li>Health and wellbeing options for team members and their dependents</li><li>Up to 4% matching 401(k)</li><li>Employee Stock Purchase Plan (10% share discount)</li><li>Tuition reimbursement</li><li>Continuing education</li><li>Bonus eligible</li><li>Paid time off (15 days’ vacation per year, plus 2 personal days, prorated based on start date)</li><li>Paid holidays (7 days per year, based on start date)</li><li>Paid volunteer time (3 days per year, prorated based on start date)</li><li>And more</li></ul>#LI-DWB

VP / Managing Director – Credit & Pricing Technology

OneMain Financial holds a strong commitment to our customers, communities and team members.  This approach to lending has helped us provide customers with loan options for over 100 years and grow to over 1,600 branches in 44 states.  We know that success starts from within, which is why we place emphasis on creating a team of talented and dedicated individuals.  If you’re looking for a place to work collaboratively and build your career from the ground up, think OneMain.As part of a demonstrated commitment, we are investing in digital innovation, emerging products and new ways to help our customers with their financial wellbeing.We are looking for an experienced Engineering leader to join our team in Charlotte, NC You will manage and grow a team of software engineers, manage and scale our portfolio of financial wellness products, and provide technical partnership to our business and product teams. This role serves on OneMain’s Credit Card Engineering leadership team and has direct ownership of customer facing applications.Responsibilities:<ul><li>Lead and grow the engineering team, with an active focus on hiring and onboarding new team members to be successful in their roles.</li><li>Develop engineers to advance in their careers.</li><li>Ensure a reliable experience for OneMain customers across all properties, while simultaneously enabling a rapid pace of development and agile iteration.</li><li>Set the tone and direction for the engineering team, supporting a culture of code quality, documentation, and thoughtful design tradeoffs. Anticipate strategic and scaling challenges via intentional long-term planning.</li><li>Break down projects into reasonable MVPs</li><li>Interface directly with company and technology leaders to ensure your teams’ activities align with overall product and company goals</li><li>Oversee maintenance of a sustainable engineering platform while also shipping features at a steady clip</li><li>Ensure our production applications are stable and operating as expected</li><li>Guide team leads along their career paths and provide feedback; oversee cadence of meetings, code reviews and project management</li><li>Identify and address bottlenecks early</li><li>Contribute to our strategic technology planning</li><li>Assist with fleshing out, prioritizing, and driving our product roadmap</li></ul>About you:<ul><li>8-10+ years of experience leading and managing engineering teams, preferably multiple teams, in an agile environment</li><li>5+ years of full time, full-stack web application development experience across frontend, backend, and infrastructure and have a solid understanding of technical fundamentals.</li><li>3+ years of experience working with Angular, IONIC and typescript.</li><li>Strong track record of recruiting and retaining high performing engineering talent.</li><li>A history of hands-on technical ownership on high-impact engineering projects.</li><li>Strong command of verbal and written communication to drive alignment and collaborate across functional teams.</li><li>Ability to interface with and influence leaders across an organization with poise</li><li>Competency to foster and build a culture of success, accountability and teamwork</li><li>Experience in guiding development of observable systems with robust metrics and alerts</li><li>Overseeing build and consumption of RESTful APIs</li><li>Ability to navigate in a nimble environment and drive success in unknown territory</li><li>B.S. in Computer Science or a related field</li></ul>Location: Charlotte, NC // HybridBenefits:Because we want our team members to bring us their very best every day, we believe they deserve the right opportunities and benefits. That’s why we packed our comprehensive benefits package for full- and some part-timers with:<ul><li>Health and wellbeing options for team members and their dependents</li><li>Up to 4% matching 401(k)</li><li>Tuition reimbursement</li><li>Continuing education</li><li>Bonus eligible</li><li>Paid time off</li><li>Paid volunteer time </li><li>And more </li></ul>Our Company:OneMain Financial is the country’s largest lending-exclusive financial company, proudly serving millions of customers with safe, affordable and transparent installment loans. Our customers turn to us every day—online and at 1,500 branches in 44 states—to help them take control and improve their financial lives with solutions for debt consolidation, medical expenses, household bills, home improvements and auto purchases. Our talented and dedicated team members constantly look for responsible ways to serve our customers when, where and how they want. It’s all about doing the right thing—a mission that hasn’t changed for more than 100 years.

VP/D - Software Engineering- Credit Card Servicing

We are seeking a senior leader to support our growing credit card business. In this critical role, the individual will lead the Acquisitions Product Strategy team for OneMain’s new and fast-growing credit card business. This leader will be responsible for customer segmentation and all aspects of product innovation and development for the card business.A successful candidate will expand their competencies and grow their business and industry acumen, as well as demonstrate the ability to work on complex processes or projects across the end-to-end product lifecycle. They will gain knowledge to suggest new answers to old questions, develop insights, and push the traditional boundaries of the lending industry.In the Role <ul><li>Lead the development of innovative, customer-centric credit card products that address unmet needs across diverse customer segments</li><li>Develop a deep understanding of customer behaviors, motivations, and financial needs through data analysis, research, and direct feedback loops</li><li>Use advanced analytics and market intelligence to identify emerging trends, customer pain points, and whitespace opportunities for new product constructs</li><li>Translate customer segmentation insights into differentiated product features, pricing strategies, and tailored offers that drive acquisition and engagement</li><li>Champion a test-and-learn culture by designing and executing experiments to validate new product ideas, features, and customer journeys</li><li>Collaborate with cross-functional teams—including Technology, Design, Marketing, and Risk—to rapidly prototype and launch new product concepts</li><li>Build scalable frameworks for continuous product iteration based on customer feedback, performance data, and competitive benchmarking</li><li>Develop and maintain a product roadmap that aligns with strategic growth objectives and reflects evolving customer needs</li><li>Foster a culture of innovation within the team, encouraging creative thinking, bold experimentation, and data-driven decision-making</li><li>Build and develop a high-performing team of analysts focused on customer segmentation, product innovation, and strategic growth</li></ul>Requirements:<ul><li>Bachelor’s Degree in a quantitative discipline, such as Economics, Business Analytics, Engineering, Statistics, Data Science, or Computer Science</li><li>10+ years of analytics or product leadership experience, with significant exposure to credit cards and/or fintechs</li><li>5+ years of experience creating customer segmentation and product frameworks, with the ability to communicate risk/reward trade-offs to executive leadership</li><li>Proven track record of launching innovative financial products or features based on customer insights</li><li>Deep knowledge of analytical tools and techniques to drive business outcomes (preferred experience with credit cards and/or fintechs)</li><li>Experience in developing digital strategies across financial products and services</li><li>Strong communication, interpersonal, and negotiation skills to gain trust and achieve business objectives</li><li>Ability to work in a fast-paced, ever-changing environment and manage multiple stakeholders and priorities</li><li>Demonstrated ability to balance strategic thinking with operational execution</li><li>Strong team leader with a focus on employee development and a proven ability to build and lead high-performing teams</li><li>Ability to synthesize insights across different sources into a comprehensive and holistic strategy</li><li>Exhibits energy, curiosity, and the ability to frame intelligent questions to uncover issues and drive innovation</li></ul>Preferred:<ul><li>Advanced Degree in a quantitative discipline, such as Economics, Business Analytics, Engineering, Statistics, Data Science, or Computer Science</li></ul>Location: Charlotte, NC [hybrid]Who we AreOneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with: <ul><li>Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances </li><li>Up to 4% matching 401(k)   </li><li>Employee Stock Purchase Plan (10% share discount)   </li><li>Tuition reimbursement   </li><li>Paid time off (15 days’ vacation per year, plus 2 personal days, prorated based on start date) </li><li>Paid sick leave as determined by state or local ordinance, prorated based on start date </li><li>Paid holidays (7 days per year, based on start date) </li><li>Paid volunteer time (3 days per year, prorated based on start date) </li></ul>

VP/D-Product Strategy & Customer Segmentation – Credit Cards

We are seeking a dynamic and strategic credit leader to develop and manage an integrated set of credit underwriting strategies for our personal loan product. This role is pivotal in driving resilient, risk-adjusted growth through data-driven decision-making, innovative frameworks, and cross-functional collaboration.The ideal candidate will bring deep expertise in consumer lending, pricing optimization, effective communication, and credit risk management, along with a proven track record of building high-performing teams and delivering strategic impact across the full credit lifecycle.In the RoleStrategic Leadership<ul><li>Lead the development and execution of underwriting strategies that balance risk, margin, and volume across products and customer segments.</li><li>Design and scale best-in-class credit infrastructure to support operational efficiency, automated risk management, and valuations.</li><li>Create and drive strategic credit initiatives that align with enterprise goals and unlock resilient business growth.</li></ul>Team & Talent Development<ul><li>Build, lead, and coach a high-performing team of credit analysts and managers.</li><li>Foster a culture of excellence, accountability, and continuous development.</li></ul>Analytical & Technical Execution<ul><li>Conduct advanced statistical analysis and modeling using regression and machine learning to understand customer behavior and forecast outcomes.</li><li>Develop profit-driven decision frameworks and risk strategies within risk appetite, with a full credit-cycle view.</li><li>Oversee reporting, performance monitoring, and strategy validation to ensure continuous improvement.</li></ul>Cross-Functional Collaboration<ul><li>Partner with product, finance, risk, and operations teams to drive improved credit performance across the organization.</li><li>Act as both a strategic leader and internal customer to ensure alignment and execution of business priorities.</li></ul>Communication & Influence<ul><li>Translate complex data into actionable insights for executive leadership.</li><li>Communicate strategy progress, performance, and recommendations to senior stakeholders.</li></ul>Requirements<ul><li>Bachelor’s degree in a quantitative discipline (e.g., Engineering, Statistics, Economics, Business Management, Computer Science); Master’s or PhD preferred</li><li>10+ years of experience in consumer lending, with deep expertise in pricing, credit strategy, and risk analytics</li><li>5+ years of leadership experience, including team development and strategic planning</li><li>Proven ability to develop innovative, data-driven solutions to complex business problems</li><li>Strong knowledge of pricing optimization tools, credit decisioning frameworks, and customer segmentation techniques</li><li>Exceptional communication and stakeholder management skills</li></ul>Location: Baltimore, MD or New York, NYWho we AreOneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with: <ul><li>Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances </li><li>Up to 4% matching 401(k)   </li><li>Employee Stock Purchase Plan (10% share discount)   </li><li>Tuition reimbursement   </li><li>Paid time off (15 days’ vacation per year, plus 2 personal days, prorated based on start date) </li><li>Paid sick leave as determined by state or local ordinance, prorated based on start date </li><li>Paid holidays (7 days per year, based on start date) </li><li>Paid volunteer time (3 days per year, prorated based on start date) </li></ul>

VP/MD - Personal Loan Credit

OneMain Financial is seeking a VP/MD Credit Loss Forecasting to lead credit risk management processes.  In this role, you will have the opportunity to work with cutting-edge CECL models for a variety of products, including Personal Loan, Auto Finance, and Credit Card. You'll lead a talented team, driving innovation and excellence in credit risk modeling and forecasting. The VP/MD Credit Loss Forecasting plays a crucial role in shaping our company's success. If you're passionate about making a difference and thrive in a collaborative environment, we encourage you to apply and be part of our exciting journey!Location: Wilmington, DE.  This position is hybrid and requires 3 days in the office (Tuesday- Thursday). Responsibilities:  <ul><li>Lead the development, enhancement, execution, governance, and communication of loan loss reserve allowance (CECL) model for multiple products including Personal Loan, Auto Finance, and Credit Card</li><li>Oversee quarterly loan loss reserve setting process for OneMain products including:<ul><li>Execution of existing models including macroeconomic overlays</li><li>Communication of results to CECL committee</li><li>Development of challenger models</li><li>Execution of SOX controls including obtaining annual model governance approvals</li></ul></li><li>Manage the production of monthly delinquency and credit loss forecasts for OneMain products including Personal Loan, Auto Finance, and Credit Card</li><li>Drive ongoing enhancements to modeling techniques of existing models which include vintage models, roll rate models, and probability of default (PD)/exposure at default (EAD)/loss given default (LGD) based models.</li><li>Communicate loss forecast updates to product owners and finance partners detailing variance analysis and drivers of change to outlooks</li><li>Manage development of portfolio credit analysis monitoring credit loss and delinquency trends and report key findings to executive team</li><li>Monitor external data including key economic factors that may influence credit performance</li></ul>Qualifications<ul><li>A minimum of 10+ years of experience in consumer lending, with a focus on credit risk modeling and forecasting; Master’s or PHD degrees preferred or an equivalent combination of experience and education.</li><li>5+ years of analytics leadership experience, building and prioritizing teams and objectives based on company strategy</li><li>Advanced analytical and quantitative skills with experience in model development and validation and using tools such as SQL, SAS, or Python</li><li>Deep understanding of CECL accounting requirements, including modeling methods and regulatory expectations.</li><li>Excellent verbal, presentation and communication skills with the ability to translate complex data into executive level presentations and communications to senior leadership.</li><li>Ability to navigate through matrixed teams and manage expectations of multiple stakeholders.</li><li>Demonstrated ability to lead and develop a team, fostering career progression and professional growth.</li></ul>Who we Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with:  Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances <ul><li>Up to 4% matching 401(k)   </li><li>Employee Stock Purchase Plan (10% share discount)   </li><li>Tuition reimbursement   </li><li>Paid time off (15 days’ vacation per year, plus 2 personal days, prorated based on start date) </li><li>Paid sick leave as determined by state or local ordinance, prorated based on start date </li><li>Paid holidays (7 days per year, based on start date) </li></ul>

VP/MD, Credit Loss Forecasting

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