Reporting to the VP of Sales, this leader will shape regional sales strategy, build strong sales talent, and partner cross-functionally to deliver customer value, learner progression, and profitable revenue growth. This role is ideal for a strategic, coaching-oriented sales leader who combines strong business acumen, operational discipline, and a passion for developing people. Success in this role requires the ability to lead through change, drive accountability, and build a culture of high performance and collaboration in a dynamic and evolving business environment. This is a remote/home-based position with approximately 40% travel. Relocation is not available for this position. What You\u2019ll Do Lead and Develop a High-Performing Sales Team<ul><li>Recruit, hire, onboard, coach, and retain a high-performing team of Executive Sales Specialists, ensuring a strong first-year experience and ongoing professional development for all team members</li><li>Build a culture of accountability, collaboration, and continuous improvement through regular coaching on territory planning, pipeline management, strategic selling, and sales process execution</li><li>Drive performance through clear expectations, KPI management, feedback, success planning, and formal performance management when necessary</li><li>Effectively leverage sales coaching tools and reinforce strong adoption of CRM systems, sales tools, customer success resources, and product knowledge across the team</li></ul>Drive Strategic Growth and Customer Engagement<ul><li>Set strategic vision and regional priorities to achieve or exceed sales targets, including subscription-based revenue growth and market share gains across current and evolving business models</li><li>Develop and execute regional and strategic account plans in partnership with enterprise account executives, business development teams, marketing, product, and services partners to maximize customer engagement and growth opportunities</li><li>Represent Pearson\u2019s enterprise-level products and services while partnering with customers to co-create solutions that support institutional goals, learner outcomes, and long-term business growth</li><li>Strategically deploy internal resources to support key adoption opportunities and strengthen competitive positioning in the market</li></ul>Drive Operational Excellence<ul><li>Use data, analytics, forecasting, and business reporting to prioritize opportunities, monitor pipeline health, guide decision-making, and improve sales execution across territories</li><li>Manage team budgets, contribute to national initiatives and continuous improvement efforts, and reinforce scalable, customer-centered collaboration between sales and services teams to deliver a high-quality customer experience</li></ul>Success in This Role Success in this role will be measured by:<ul><li>Achievement or exceedance of regional sales targets, subscription revenue growth, and market share gains</li><li>Development, engagement, and retention of high-performing sales talent</li><li>Strong pipeline discipline, forecasting accuracy, and operational execution</li><li>Effective cross-functional collaboration and strategic account engagement</li><li>Delivery of a scalable, high-quality customer experience</li></ul>Required Experience and Qualifications<ul><li>Bachelor\u2019s degree or equivalent combination of education and relevant professional experience</li><li>Minimum of 5 years of demonstrated successful sales performance within higher education or a related enterprise sales environment</li><li>Proven ability to lead, coach, and develop high-performing teams in a dynamic business environment</li><li>Strong strategic selling, territory management, account planning, and consultative selling capabilities</li><li>Demonstrated ability to analyze and present data to support business decisions, opportunities, and customer value articulation</li><li>Strong analytical, financial, and business reporting skills with the ability to make data-informed decisions</li><li>Proven ability to collaborate effectively across cross-functional teams to support customer and business outcomes</li><li>Proficiency with CRM systems, sales reporting tools, Microsoft Office applications, and project management tools</li></ul>Leadership Attributes<ul><li>Achievement-driven leader with strong coaching capability and a focus on developing others to succeed</li><li>Strategic, analytical, and adaptable thinker who can navigate ambiguity and lead effectively through change</li><li>Strong communicator with high emotional intelligence and the ability to build trusted relationships across customers, employees, and cross-functional partners</li><li>Self-directed and highly organized, with strong execution discipline, learning agility, resilience, and tenacity</li></ul>Compensation The anticipated base salary range for this role is $110,000\u2013$160,000 for candidates located on the West Coast. This position is also eligible to participate in a Sales Incentive program. Actual compensation will vary based on experience, skills, and geographic location. Who we are: At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com. Job: Sales Job Family: GO_TO_MARKET Organization: Higher Education Schedule: FULL_TIME Workplace Type: Remote Req ID: 23980

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Regional Team Manager, Executive Sales Specialists (West)

Reporting to the VP of Sales, the ESS Team Manager, Specialties, is responsible for recruiting, developing, and leading a high-performing team of sales specialists serving nursing and business departments across higher education institutions. This leader will shape regional sales strategy, develop and coach top sales talent, execute disciplined account strategies, and partner cross-functionally to deliver customer value, learner progression, market share growth, and profitable revenue growth. Success in this role requires strong leadership capability, strategic thinking, operational discipline, and the ability to lead teams effectively through change in a dynamic business environment. This is a remote/home-based position with approximately 40% travel. Relocation is not available for this position. What You\u2019ll Do Build and Lead a High-Performing Sales Team<ul><li>Recruit, hire, onboard, develop, and retain a strong team of sales specialists, ensuring an effective onboarding and first-year experience for new hires</li><li>Create a culture of accountability, collaboration, continuous improvement, and customer focus through consistent coaching, feedback, and performance management</li><li>Coach team members on strategic selling, territory planning, pipeline management, account strategy development, and effective sales execution</li><li>Drive accountability for KPIs, pipeline health, forecasting accuracy, and key milestones throughout the sales process through ongoing coaching, success planning, and formal performance management when necessary</li><li>Reinforce disciplined use of CRM systems, sales tools, customer success resources, and product/platform knowledge across the team</li></ul>Drive Strategic Growth and Customer Engagement<ul><li>Set strategic vision and sales priorities to achieve or exceed subscription revenue growth and market share targets across current and evolving business models</li><li>Develop and execute effective regional and account-level sales strategies that deliver customer value, learner progression, and business growth</li><li>Partner closely with enterprise account executives, business development teams, marketing, product, and services partners to strengthen strategic account engagement and maximize growth opportunities</li><li>Effectively represent Pearson\u2019s enterprise-level products and service solutions and partner with customers to co-create solutions aligned to institutional goals</li><li>Strategically align internal Pearson resources, including product, faculty advisor, author, and customer support teams, to strengthen competitive positioning and maximize adoption opportunities within key accounts</li></ul>Lead with Operational Excellence<ul><li>Leverage data, analytics, forecasting, and business reporting to prioritize opportunities, guide decision-making, and improve sales execution across territories</li><li>Monitor territory performance, KPIs, pipeline health, and forecasting discipline to drive accountability and business results</li><li>Manage team budgets and contribute to national task forces and continuous improvement initiatives</li><li>Reinforce scalable, customer-centered collaboration between sales and services teams to support a high-quality customer experience</li></ul>What Success Looks Like Success in this role will be measured by:<ul><li>Achievement or exceedance of subscription-based sales and market share growth targets</li><li>Development, engagement, and retention of high-performing sales talent</li><li>Strong pipeline management, forecasting discipline, and operational execution</li><li>Effective strategic account engagement and cross-functional collaboration</li><li>Delivery of a scalable and high-quality customer experience</li></ul>What You Bring<ul><li>Bachelor\u2019s degree or equivalent combination of education and relevant professional experience</li><li>5+ years of successful sales experience within the higher education market or a related enterprise sales environment</li><li>Proven ability to lead, coach, and develop high-performing teams in a dynamic business environment</li><li>Strong strategic selling, territory management, consultative selling, and account planning capabilities</li><li>Demonstrated ability to analyze, organize, and present data-driven insights and compelling value propositions to support business opportunities</li><li>Strong analytical, financial, and business reporting skills with the ability to make data-informed decisions</li><li>Demonstrated problem-solving capability and sound business judgment</li><li>Proven ability to collaborate effectively across cross-functional teams to support customer and business outcomes</li><li>Proficiency with CRM systems, sales reporting tools, Microsoft Office applications, and project management tools</li></ul>Leadership Attributes<ul><li>Coaching-oriented leader who is motivated by developing others and building team success</li><li>Achievement-driven with strong execution focus and accountability standards</li><li>Strategic and analytical thinker who can navigate ambiguity and identify growth opportunities</li><li>Strong communicator with high emotional intelligence and the ability to build trusted relationships with customers, employees, and cross-functional partners</li><li>Collaborative leader who can effectively lead teams while operating successfully across matrixed organizations</li><li>Adaptable and resilient, with the ability to lead effectively through change</li><li>Self-directed, highly organized, and capable of managing multiple priorities and workstreams</li><li>Demonstrates learning agility, initiative, persistence, and tenacity</li></ul>Compensation The anticipated base salary range for this role is $110,000\u2013$160,000. This position is also eligible to participate in a Sales Incentive program. Actual compensation will vary based on experience, skills, and geographic location. Who we are: At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com. Job: Sales Job Family: GO_TO_MARKET Organization: Higher Education Schedule: FULL_TIME Workplace Type: Remote Req ID: 23982 #LI-REMOTE

Sales Team Manager, Executive Sales Specialists (Specialties)

The Specialist, Customer Success is the Customer Success Manager (CSM) responsible for driving adoption, engagement, retention, and growth for Growth accounts in our ELS business. This role manages a portfolio of customers who have completed implementation and are actively using one or more Pearson products, primarily Credly, with a focus on deepening product usage, identifying expansion opportunities, and supporting upsell motions in partnership with Sales and Customer Success leadership. The Specialist plays a key role in ensuring customers continue to realize value while positioning accounts for renewal and growth over time. You will execute structured, repeatable success motions that reinforce product usage, support key milestones, and proactively address adoption risks. This role is ideal for a detail\u2011oriented executor who thrives in managing multiple customer relationships, follows defined success playbooks, and consistently delivers high\u2011quality customer experiences at scale. What you will do<ul><li>Manage a portfolio of Growth accounts post\u2011onboarding, focused initially on Credly, using defined Customer Success playbooks and engagement frameworks.</li><li>Support customers through early\u2011to\u2011mid lifecycle adoption by reinforcing best practices, key use cases, and product value aligned to customer goals.</li><li>Conduct structured customer touchpoints (check\u2011ins, enablement sessions, adoption reviews, business reviews, etc) to ensure continued progress and engagement.</li><li>Monitor product usage, engagement signals, and health indicators to identify risks and take proactive action.</li><li>Address common customer questions and challenges, escalating more complex issues cross\u2011functional partners (Support, Engineering, etc) as needed</li><li>Partner with Sales, Support, Product, and Customer Enablement to ensure consistent execution across the customer lifecycle.</li><li>Maintain accurate account documentation, activity tracking, and health updates within CRM and Customer Success systems.</li><li>Support renewal readiness by ensuring customers are actively using the product and clearly understand the value they are receiving.</li></ul>What will set you up for success<ul><li>Proven experience in Customer Success, Account Management, Onboarding, or a related customer\u2011facing role within SaaS or technology environments.</li><li>Ability to manage a portfolio of customer accounts with strong organization, prioritization, and follow\u2011through.</li><li>Experience executing structured customer engagement or lifecycle programs.</li><li>Strong communication skills with confidence engaging a range of customer stakeholders.</li><li>Detail\u2011oriented mindset with commitment to accurate documentation and consistent execution.</li><li>Technical aptitude and ability to translate product functionality into clear, actionable guidance for customers.</li><li>Familiarity with Salesforce, Catalyst, or other CRM and Customer Success platforms preferred.</li></ul>Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows: The minimum full-time salary range is between $80,000 \u2013 $90,000. This position is eligible to participate in an annual incentive program, and information on benefits offered is here. How to Apply: Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and experience to https://pearson.jobs/ Pearson is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Application Deadline: Applications will be accepted through May 22nd, 2026 . This window may be extended depending on business needs. Home | Pearson Pearson is a fast-growing, exciting place to work with tremendous opportunities for personal growth and professional advancement. Take a look through All of our Jobs/Careers. Pearson Jobs Who we are: At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com. Job: Customer Success Job Family: GO_TO_MARKET Organization: Enterprise Learning & Skills Schedule: FULL_TIME Workplace Type: Remote Req ID: 24069 #LI-REMOTE

Specialist, Customer Success

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