Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet. <ul><li>We love all pets like our own</li><li>We’re the future of the pet industry</li><li>We’re here to improve lives</li><li>We drive outstanding results together</li><li>We’re welcome as we are</li></ul>Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco.Position Purpose: The purpose of this Veterinarian Technician position inherently involves providing excellent veterinary care to our Vetco Total Care full-service hospital patients and phenomenal customer care to their owners. The Veterinary Technician represents the mission and values to all clients and partners. Our Veterinary Technicians set the tone for the technical and customer support team in the hospital, and are responsible, like all team members, for fostering cohesion and motivation within the hospital partners.All hospital partners are responsible for performing duties in a way that creates an environment in which:<ul><li>The patient’s needs always come first.</li><li>Every team member understands that they have the power to do what it takes to create an exceptional customer and patient experience.</li><li>contentious issues are dealt with and resolved as they occur when possible, or as soon as is possible.</li><li>exceptional teamwork and commitment to shared goals benefits the entire organization.</li></ul>Essential Job Functions:The incumbent must be able to perform all the following duties and responsibilities with or without reasonable accommodation: <ul><li>Greet clients and patients arriving for appointments or walk-ins and escort into an exam room, obtain weight and vital signs (temperature, pulse, respirations, pain score, body condition score), record all in the electronic medical record, and begin documentation of the patient visit in the electronic medical record by obtaining and recording a thorough patient history.</li><li>Assist veterinarian with appointments (routine and emergency), surgery, dentistry, and euthanasia's, taking direct supervision from the veterinarian(s) and the Hospital Office Manager or Hospital Leader on Duty.</li><li>Perform patient restraint, obtain and process laboratory samples, handle and dispense medications at the direction of the veterinarian, and maintain the electronic medical record.</li><li>Schedule appointments, communicate with and educate clients, relay test results to doctor and clients, maintain and update inventory as well as client/patient records, and manage accounts receivable.</li><li>Prepare patients for surgical and dental procedures, safely support induction and monitoring of anesthetized patients including checking and recording vital parameters (under direction of the veterinarian), monitor patients during recovery, and prepare them for discharge to owner or transfer to an overnight care facility as needed.</li></ul><ul><li>Provide in-hospital treatments for sick patients including giving injectable and oral medications as well as intravenous therapies; keep patients clean, watered, and fed (when indicated and directed by veterinarian), and safely walk canine patients when necessary for elimination.</li><li>Participate in the training of new staff members and general dissemination of knowledge as required.</li><li>Keep hospital environment neat and clean; perform regular cleaning of environment based on necessity as well as based on a pre-determined maintenance schedule.</li></ul>Other Duties and Responsibilities:<ul><li>Perform additional duties as assigned.</li><li>Provide backup phone and front desk support as needed.</li></ul>Nature of Supervision: In all activities related to the care of patients, the Veterinary Technician will take direct supervision from the veterinarians as well as the Hospital Office Manager or Hospital Leader on Duty. For purposes of overall supervision, the Veterinary Technician takes direction from the Hospital Office Manager.Planning and Problem Solving:Like all team members, the Veterinary Technician plays a crucial role in ensuring that day-to-day operation of the hospital is efficient and provides an optimal experience for our patients and clients.Impact: This position will impact the organization by contributing to the growth of a productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position in critical to ensuring that we have a cohesive, well-trained, and motivated technical team. The desired result is the creation of an optimal environment that ensures employee retention, patient well-being, and customer satisfaction.Supervisory Responsibility:This position has no immediate supervisory duties.Education/Experience: <ul><li>College or college-equivalent education (completed) as required in becoming a Credentialed Veterinary Technician in the state in which the hospital is located.</li><li>Must have at least 1-year previous experience as a Veterinary Technician or working in a veterinary practice.</li><li>Must have excellent written and verbal communication skills.</li><li>Must be compassionate and sympathetic and be able to maintain a professional attitude and demeanor during emotional and stressful situations.</li><li>Must have telephone and computer skills.</li><li>Must be a team player willing to learn new techniques and treatments, offer creative ideas, and accept change.</li></ul>Work Environment: The majority of job duties are conducted in the Vetco Total Care full-service hospital. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner’s time will be spent in direct contact with clients and their pets.Contacts:This position will regularly communicate with clients, veterinary specialists, and companies that provide products and/or services that the practice utilizes.#petcovettechPetco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktopPara traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí:https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop

public

Registered Veterinary Technician

Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet. <ul><li>We love all pets like our own</li><li>We’re the future of the pet industry</li><li>We’re here to improve lives</li><li>We drive outstanding results together</li><li>We’re welcome as we are</li></ul>Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco.<div><div>We Invite You  </div><div>Unleash your career.   </div><div>We’re a health and wellness company. Our mission is to improve the lives of pets, pet parents and each other.   </div><div>Vetco Total Care Hospital Medical Leaders ensure the highest level of patient care and client experience, drive continuous improvement in clinical skills and cultivate a supportive, respectful, and collaborative work culture where all people feel welcome.  </div><div>Hospital Medical Leaders review hospital P&L and partner with medical and operations field leaders to drive hospital performance, efficiency and exceptional care quality.   </div><div>Vetco Total Care hospitals are fully equipped with the latest technology including cloud-based practice management and records software, digital and dental x-ray, Idexx, Butterfly iQ+ handheld ultrasound, Vetology Radiograph Interpretation AI, VMED Vet-Dop2 Doppler Blood Pressure System and VETSCAN IMAGYST enabling you and your team to deliver the highest standards of care. This includes routine, diagnostic and complex procedures including (but not limited to) radiographs and ultrasounds, dental extractions and prophylaxis, spays/neuters, abdominal exploratory, and mass removals.  </div><div>You will grow as a practitioner and a leader with paid continued education and leadership training. With the freedom to practice true autonomous medicine, you will utilize all your experience and skills and continue to learn.  </div><div>You will build relationships with pet parents and model respect and empathy.  </div><div>You will enjoy the support of local medical directors and a team of licensed and trained veterinary technicians and assistants. Plus, flexible schedules, open time off, zero noncompetes and no on-call shifts ensure you enjoy your life outside of work.   </div><div>We Support You  </div><div>Financial Wellbeing </div><div><ul><li>Competitive salary   </li><li>401(K) and company match  </li><li>Production and quarterly bonuses  </li><li>Sign-on and relocation bonuses for many roles  </li><li>Generous discounts in store, grooming, training, hospital services – plus travel, entertainment, insurance, and fitness perks  </li><li>Opportunity to invest in stock options</li></ul></div><div>Work-Life Sustainability  </div><div><ul><li>Open- and paid- time off with no negative accruals   </li><li>Flexible schedule options  </li></ul></div></div><div><div><ul><li>No on-call, no late nights or overnights  </li></ul></div><div>Health & Wellness Support   </div><div><ul><li>Comprehensive medical, dental, vision and mental health insurance and resources for you and your loved ones  </li><li>Fertility and family-planning assistance  </li><li>Paid parental leave  </li><li>Pet bereavement  </li></ul></div><div>Career Growth  </div><div><ul><li>No noncompetes for veterinarians we hire   </li><li>No sales quotas on wellness plans  </li><li>$3500 paid CE for full-time veterinarians   </li><li>100% DEA reimbursement  </li><li>Subject Matter Expert training in dentistry, dermatology, and nutrition  </li><li>Mentorship available  </li><li>Medical leadership and business training  </li><li>Career advancement opportunities   </li></ul>#petcodvm</div></div>Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.$115,960.00 - $185,640.00/ yearFor a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see https://careers.petco.com/us/en/key-benefits To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktopPara traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí:https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop

Veterinarian - Hospital Medical Leader

Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet. <ul><li>We love all pets like our own</li><li>We’re the future of the pet industry</li><li>We’re here to improve lives</li><li>We drive outstanding results together</li><li>We’re welcome as we are</li></ul>Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco.<div><div>We Invite You  </div><div>Unleash your career.   </div><div>We’re a health and wellness company. Our mission is to improve the lives of pets, pet parents and each other.   </div><div>Vetco Total Care Hospital Medical Leaders ensure the highest level of patient care and client experience, drive continuous improvement in clinical skills and cultivate a supportive, respectful, and collaborative work culture where all people feel welcome.  </div><div>Hospital Medical Leaders review hospital P&L and partner with medical and operations field leaders to drive hospital performance, efficiency and exceptional care quality.   </div><div>Vetco Total Care hospitals are fully equipped with the latest technology including cloud-based practice management and records software, digital and dental x-ray, Idexx, Butterfly iQ+ handheld ultrasound, Vetology Radiograph Interpretation AI, VMED Vet-Dop2 Doppler Blood Pressure System and VETSCAN IMAGYST enabling you and your team to deliver the highest standards of care. This includes routine, diagnostic and complex procedures including (but not limited to) radiographs and ultrasounds, dental extractions and prophylaxis, spays/neuters, abdominal exploratory, and mass removals.  </div><div>You will grow as a practitioner and a leader with paid continued education and leadership training. With the freedom to practice true autonomous medicine, you will utilize all your experience and skills and continue to learn.  </div><div>You will build relationships with pet parents and model respect and empathy.  </div><div>You will enjoy the support of local medical directors and a team of licensed and trained veterinary technicians and assistants. Plus, flexible schedules, open time off, zero noncompetes and no on-call shifts ensure you enjoy your life outside of work.   </div><div>We Support You  </div><div>Financial Wellbeing </div><div><ul><li>Competitive salary   </li><li>401(K) and company match  </li><li>Production and quarterly bonuses  </li><li>Sign-on and relocation bonuses for many roles  </li><li>Generous discounts in store, grooming, training, hospital services – plus travel, entertainment, insurance, and fitness perks  </li><li>Opportunity to invest in stock options</li></ul></div><div>Work-Life Sustainability  </div><div><ul><li>Open- and paid- time off with no negative accruals   </li><li>Flexible schedule options  </li></ul></div></div><div><div><ul><li>No on-call, no late nights or overnights  </li></ul></div><div>Health & Wellness Support   </div><div><ul><li>Comprehensive medical, dental, vision and mental health insurance and resources for you and your loved ones  </li><li>Fertility and family-planning assistance  </li><li>Paid parental leave  </li><li>Pet bereavement  </li></ul></div><div>Career Growth  </div><div><ul><li>No noncompetes for veterinarians we hire   </li><li>No sales quotas on wellness plans  </li><li>$3500 paid CE for full-time veterinarians   </li><li>100% DEA reimbursement  </li><li>Subject Matter Expert training in dentistry, dermatology, and nutrition  </li><li>Mentorship available  </li><li>Medical leadership and business training  </li><li>Career advancement opportunities   </li></ul>#petcodvm</div></div>Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.$110,760.00 - $177,320.00/ yearFor a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see https://careers.petco.com/us/en/key-benefits To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktopPara traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí:https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop

Veterinarian Medical Leader

Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet. <ul><li>We love all pets like our own</li><li>We’re the future of the pet industry</li><li>We’re here to improve lives</li><li>We drive outstanding results together</li><li>We’re welcome as we are</li></ul>Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco.Position Purpose:The purpose of this position inherently involves providing excellent medical care to our Vetco Total Care full-service hospital patients and phenomenal customer care to their owners. The Veterinary Assistant represents the mission and values to all clients. Our Veterinary Assistants set the tone for the technical and customer support in the hospital, and are responsible, like all team members, for fostering cohesion and motivation within the practice.All hospital staff are responsible for performing their duties in a way that creates an environment in which:<ul><li>The patient’s needs always come first.</li><li>Every team member understands that they have the power to do what it takes to create an exceptional customer experience.</li><li>contentious issues are dealt with and resolved as they occur when possible, or as soon as is possible.</li><li>exceptional teamwork and commitment to shared goals benefits the entire organization.</li></ul>Essential Job FunctionsThe incumbent must be able to perform all the following duties and responsibilities with or without reasonable accommodation:<ul><li>Greet clients and patients arriving for appointments and escort them into an exam room, obtain weight and vital signs (temperature, pulse, respirations) and record the electronic medical record. Veterinary Assistants will collect thorough patient histories and document the patient visit in the EMRs. </li><li>Assist doctors with appointments (routine and emergency), surgery, dentistry, and euthanasia, under supervision from the veterinarian credentialed veterinary technician, , HOM and HLOD.</li><li>Perform patient restraint, obtain and process laboratory samples, handle and dispense medications at the direction of the veterinarian  and help maintain the electronic medical record.</li><li>Schedule appointments, provide client education, relay test results to doctor and clients, and maintain and update client/patient records.</li><li>Help prepare patients for surgical and dental procedures and assist doctor and/or veterinary technician in anesthetizing patients. Under supervision of the veterinarian and/or veterinary technician, assistants will maintain patients safely under anesthesia while monitoring vital parameters, help monitor patients during recovery and prepare them for hospital discharge or transfer to an overnight care facility.</li><li>Under supervision of the veterinarian and/or veterinary technician, perform in-hospital treatments for sick patients including giving injectable and oral medications as well as intravenous fluid therapy; keep patients clean, watered, and fed (when indicated and directed by doctor), safely walk canine patients when necessary for elimination.</li><li>Under direction of the HOM/HLOD, assist in the training of new staff members and general dissemination of knowledge as required.</li><li>Keep hospital environment neat and clean; perform regular cleaning of environment based on necessity as well as based on a pre-determined maintenance schedule.</li></ul>Other Duties and Responsibilities<ul><li>Perform additional duties as assigned</li><li>Provide backup phone and front desk support as needed</li></ul>Nature of SupervisionIn all activities related to the care of individual patients, the incumbent will take direct supervision from the veterinarians as well as the  Veterinary Technician. For purposes of overall supervision, the incumbent takes direction from the HOM/HLOD or from the supervising technician for the shift.Planning and Problem SolvingLike all team members, the Veterinary Assistant plays a crucial role in ensuring that day-to-day operation of the hospital is efficient and provides an optimal experience for our patients and clients.ImpactThis position will impact the organization by contributing to the growth of productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position in critical to ensuring that we have a cohesive, well-trained, and motivated technical team. The desired end-result is the creation of an optimal environment that ensures employee retention, patient well-being, and customer satisfaction. Supervisory ResponsibilityThis position has no immediate supervisory duties.Education/Experience<ul><li>Preferred to have at least 1-year previous experience working in veterinary practice or sufficient relatable animal care experience to ensure excellent performance at the above-listed skills</li><li>Must have excellent written and verbal communication skills</li><li>Must be compassionate and sympathetic, and be able to maintain a professional attitude and demeanor during emotional and stressful situations</li><li>Must have telephone and computer skills</li><li>Must be a team player willing to learn new techniques and treatments, offer creative ideas, and accept change</li></ul>Work Environment:The majority of job duties are conducted in the Veterinary Hospital. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time.  A large amount of this partner’s time will be spent in direct contact with clients and their pets.  ContactsThis position will regularly communicate with clients, veterinary specialists, and companies that provide products and/or services that the practice utilizes.#petcovettechPetco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktopPara traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí:https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop

Veterinary Assistant

Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet. <ul><li>We love all pets like our own</li><li>We’re the future of the pet industry</li><li>We’re here to improve lives</li><li>We drive outstanding results together</li><li>We’re welcome as we are</li></ul>Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco.** up to $5000 Sign on bonus for experienced VAs!**Position Purpose:The purpose of this position inherently involves providing excellent medical care to our Vetco Total Care full-service hospital patients and phenomenal customer care to their owners. The Veterinary Assistant represents the mission and values to all clients. Our Veterinary Assistants set the tone for the technical and customer support in the hospital, and are responsible, like all team members, for fostering cohesion and motivation within the practice.All hospital staff are responsible for performing their duties in a way that creates an environment in which:<ul><li>The patient’s needs always come first.</li><li>Every team member understands that they have the power to do what it takes to create an exceptional customer experience.</li><li>contentious issues are dealt with and resolved as they occur when possible, or as soon as is possible.</li><li>exceptional teamwork and commitment to shared goals benefits the entire organization.</li></ul>Essential Job FunctionsThe incumbent must be able to perform all the following duties and responsibilities with or without reasonable accommodation:<ul><li>Greet clients and patients arriving for appointments and escort them into an exam room, obtain weight and vital signs (temperature, pulse, respirations) and record the electronic medical record. Veterinary Assistants will collect thorough patient histories and document the patient visit in the EMRs. </li><li>Assist doctors with appointments (routine and emergency), surgery, dentistry, and euthanasia, under supervision from the veterinarian credentialed veterinary technician, , HOM and HLOD.</li><li>Perform patient restraint, obtain and process laboratory samples, handle and dispense medications at the direction of the veterinarian  and help maintain the electronic medical record.</li><li>Schedule appointments, provide client education, relay test results to doctor and clients, and maintain and update client/patient records.</li><li>Help prepare patients for surgical and dental procedures and assist doctor and/or veterinary technician in anesthetizing patients. Under supervision of the veterinarian and/or veterinary technician, assistants will maintain patients safely under anesthesia while monitoring vital parameters, help monitor patients during recovery and prepare them for hospital discharge or transfer to an overnight care facility.</li><li>Under supervision of the veterinarian and/or veterinary technician, perform in-hospital treatments for sick patients including giving injectable and oral medications as well as intravenous fluid therapy; keep patients clean, watered, and fed (when indicated and directed by doctor), safely walk canine patients when necessary for elimination.</li><li>Under direction of the HOM/HLOD, assist in the training of new staff members and general dissemination of knowledge as required.</li><li>Keep hospital environment neat and clean; perform regular cleaning of environment based on necessity as well as based on a pre-determined maintenance schedule.</li></ul>Other Duties and Responsibilities<ul><li>Perform additional duties as assigned</li><li>Provide backup phone and front desk support as needed</li></ul>Nature of SupervisionIn all activities related to the care of individual patients, the incumbent will take direct supervision from the veterinarians as well as the  Veterinary Technician. For purposes of overall supervision, the incumbent takes direction from the HOM/HLOD or from the supervising technician for the shift.Planning and Problem SolvingLike all team members, the Veterinary Assistant plays a crucial role in ensuring that day-to-day operation of the hospital is efficient and provides an optimal experience for our patients and clients.ImpactThis position will impact the organization by contributing to the growth of productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position in critical to ensuring that we have a cohesive, well-trained, and motivated technical team. The desired end-result is the creation of an optimal environment that ensures employee retention, patient well-being, and customer satisfaction. Supervisory ResponsibilityThis position has no immediate supervisory duties.Education/Experience<ul><li>Preferred to have at least 1-year previous experience working in veterinary practice or sufficient relatable animal care experience to ensure excellent performance at the above-listed skills</li><li>Must have excellent written and verbal communication skills</li><li>Must be compassionate and sympathetic, and be able to maintain a professional attitude and demeanor during emotional and stressful situations</li><li>Must have telephone and computer skills</li><li>Must be a team player willing to learn new techniques and treatments, offer creative ideas, and accept change</li></ul>Work Environment:The majority of job duties are conducted in the Veterinary Hospital. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time.  A large amount of this partner’s time will be spent in direct contact with clients and their pets.  ContactsThis position will regularly communicate with clients, veterinary specialists, and companies that provide products and/or services that the practice utilizes.#petcovettechPetco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.$18.50 - $29.50Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see https://careers.petco.com/us/en/key-benefits To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktopPara traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí:https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop

Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet. <ul><li>We love all pets like our own</li><li>We’re the future of the pet industry</li><li>We’re here to improve lives</li><li>We drive outstanding results together</li><li>We’re welcome as we are</li></ul>Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco.Position Purpose: The purpose of the Hospital Operations Manager is to provide daily leadership to our hospital and partner with Hospital Veterinarian(s).   The Hospital Operations Manager partners with our retail store partners to provide a smooth and profitable operation by creating a culture of high-quality patient care and exceptional customer service, as well as driving revenue and managing costs. The Hospital Operations Manager represents the mission and values of the hospital and Petco to all clients. Our partners are empowered to do what it takes to create an exceptional client and patient experience.   The Hospital Operations Manager coordinates the overall operations of the hospital and cultivates a supportive and collaborative team environment by fostering cohesion and motivation within the team.  If you have a passion for pet health and wellbeing, we’d love to have you on our team! Essential Job FunctionsThe essential duties and responsibilities that are required of this position. This section includes the primary accountabilities or duties of the role. The Hospital Operations Manager must be able to perform all the following duties and responsibilities with or without reasonable accommodation:<ul><li>Lead hospital paraprofessionals to drive operational excellence, efficiency, high standard patient care and excellent client experience.</li><li>Create productive, collaborative and seamless relationships with all veterinarians in the hospital to drive a positive culture and cohesive team environment.</li><li>Point person for all day-to-day functions of the practice including, but not limited to – veterinarian and support partners scheduling, equipment function and maintenance, inventory control and ordering, proper invoicing, patient scheduling, team training, radiological safety program and handling elevated client concerns.</li><li>Oversee hiring, training, reviewing, counseling and separation of paraprofessional partners, in partnership with AOM (Area Operations Manager) and Human Resources Business Partner.</li><li>Assume scheduling responsibilities for all paraprofessional partners, with the expectation to schedule a minimum of two weeks out. Maintain all hospital partner points in accordance with Petco’s punctuality and attendance policy.</li><li>Create and maintain doctor’s schedule with support from Area or Regional Medical Director as needed.</li><li>Review P&L monthly reporting, and partner with Area Operations Manager to increase revenue growth and exceed financial targets set by Finance team.</li><li>Escalate partner or client issues to Area Operations Manager, Area Medical Director and/or HRBP as required.</li><li>Interface and collaborate with Petco store team to drive a seamless complete care customer experience.</li><li>Schedule appointments, provide client education, relay test results to doctor and clients, maintain and update hospital inventory,  maintain client/patient records within the practice management system and manage accounts receivable.</li><li>Keep hospital environment neat and clean; maintain OSHA standards, perform and maintain regular cleaning of environment based on necessity as well as based on a pre-determined maintenance schedule</li><li>Uphold and enforce all policies of Petco and Vetco Total Care.</li></ul>Other Duties and Responsibilities:<ul><li>Patient care always comes first. </li><li>Any issues with patient clients or hospital partners are dealt with and resolved as they occur, or as soon as is possible.</li><li>Exceptional teamwork and commitment to achieve shared goals to benefit the entire company of Petco.</li><li>Collaborate with the Retail Team to drive a positive cultural and cohesive team environment</li><li>Provide backup front desk support as needed including answering telephones.</li><li>Perform additional duties and special projects as assigned.</li></ul>Nature of Supervision:The incumbent reports to the Area Operations Manager.Planning and Problem Solving:The Hospital Operations Manager must possess excellent planning skills while scheduling the hospital paraprofessional partners in order to ensure adequate coverage while making sure the hospital does not exceed forecasted payroll costs. The Hospital Operations Manager will also play a crucial role in ensuring that day-to-day operation of the hospital is efficient and provides an optimal experience for our patients and guests.Impact:This position will impact the organization by contributing to the growth of productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position in critical to ensuring that we have a cohesive, well-trained, and motivated medical support team. The desired result is the creation of an optimal environment that ensures partner retention, patient well-being, and customer satisfaction.Supervisory Responsibility:This position includes 1 or more direct reports (Veterinary Technicians, Vet Assistants, and Concierge partners) with daily responsibilities that include recruiting, interviewing, hiring, training, mentoring/coaching, assignment delegation and partnering with Human Resources on discipline up to and including termination.Minimum Requirements:<ul><li>2-3 years previous experience working in a veterinary practice. In lieu of veterinary experience, must have 2+ years of strong leadership experience.</li><li>Must have excellent written and verbal communication skills.</li><li>Ability to make decisions, delegate tasks and responsibilities and drive results with hospital partners</li><li>Must be compassionate and sympathetic and be able to maintain a professional attitude and demeanor during emotional and stressful situations.</li><li>Must have telephone etiquette and basic computer skills.</li><li>Must be a team player willing to continue learning, offer creative ideas and accept continual change.</li><li>Basic computer skills i.e. Microsoft Office suite</li></ul>Desired Requirements<ul><li>3- 5 years previous experience working in veterinary practice </li><li>Previous P&L management</li><li>Bachelor’s degree or equivalent experience</li><li>3+ years in a management role, including customer service</li><li>Reporting and data analysis experience</li><li>Veterinary Assistant/Technician experience in positions of increased responsibility</li><li>Licensed Veterinary Technician or Certified Veterinary Assistant (not required)</li><li>Change agility- Works productively and able to navigate ambiguity or uncertainty while assuming positive intent in a fast-paced and evolving environment. </li><li>Desire to Learn - Demonstrates flexibility and resilience in response to obstacles, constraints, adversity, and mistakes. Constructively and resourcefully adapts to changing needs, conditions, priorities or opportunities. Seeks out opportunities to learn from new discoveries, innovations, ways of looking at things, knowledge, and ideas. Invites and incorporates both giving and receiving productive and well-intentioned feedback.</li><li>Drive for Results -- Initiate decisive, timely actions to address important issues. Demonstrates a strong sense of ownership and a commitment to achieving meaningful results. Sets challenging, clear goals/targets and expectations for achieving business results. Drives initiatives/efforts while taking personal responsibility to make decisions and execute actions.</li></ul>Work Environment:The majority of job duties are conducted in the Veterinary Hospital. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time.  A large amount of this partner’s time will be spent in direct contact with clients and their pets. Contacts:This position will regularly communicate with clients, veterinary specialists, store partners, and companies that provide products and/or services that the practice utilizes. The right candidate will be able to positively represent the hospital and Petco within the professional community and to our guests.#petcohomPetco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktopPara traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí:https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop

Veterinary Hospital Office Manager

Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet. <ul><li>We love all pets like our own</li><li>We’re the future of the pet industry</li><li>We’re here to improve lives</li><li>We drive outstanding results together</li><li>We’re welcome as we are</li></ul>Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco.**Sign on Bonus Available! Up to $2,500**Position Purpose: The purpose of this Veterinarian Technician position inherently involves providing excellent veterinary care to our Vetco Total Care full-service hospital patients and phenomenal customer care to their owners. The Veterinary Technician represents the mission and values to all clients and partners. Our Veterinary Technicians set the tone for the technical and customer support team in the hospital, and are responsible, like all team members, for fostering cohesion and motivation within the hospital partners.All hospital partners are responsible for performing duties in a way that creates an environment in which:<ul><li>The patient’s needs always come first.</li><li>Every team member understands that they have the power to do what it takes to create an exceptional customer and patient experience.</li><li>contentious issues are dealt with and resolved as they occur when possible, or as soon as is possible.</li><li>exceptional teamwork and commitment to shared goals benefits the entire organization.</li></ul>Essential Job Functions:The incumbent must be able to perform all the following duties and responsibilities with or without reasonable accommodation: <ul><li>Greet clients and patients arriving for appointments or walk-ins and escort into an exam room, obtain weight and vital signs (temperature, pulse, respirations, pain score, body condition score), record all in the electronic medical record, and begin documentation of the patient visit in the electronic medical record by obtaining and recording a thorough patient history.</li><li>Assist veterinarian with appointments (routine and emergency), surgery, dentistry, and euthanasia's, taking direct supervision from the veterinarian(s) and the Hospital Office Manager or Hospital Leader on Duty.</li><li>Perform patient restraint, obtain and process laboratory samples, handle and dispense medications at the direction of the veterinarian, and maintain the electronic medical record.</li><li>Schedule appointments, communicate with and educate clients, relay test results to doctor and clients, maintain and update inventory as well as client/patient records, and manage accounts receivable.</li><li>Prepare patients for surgical and dental procedures, safely support induction and monitoring of anesthetized patients including checking and recording vital parameters (under direction of the veterinarian), monitor patients during recovery, and prepare them for discharge to owner or transfer to an overnight care facility as needed.</li></ul><ul><li>Provide in-hospital treatments for sick patients including giving injectable and oral medications as well as intravenous therapies; keep patients clean, watered, and fed (when indicated and directed by veterinarian), and safely walk canine patients when necessary for elimination.</li><li>Participate in the training of new staff members and general dissemination of knowledge as required.</li><li>Keep hospital environment neat and clean; perform regular cleaning of environment based on necessity as well as based on a pre-determined maintenance schedule.</li></ul>Other Duties and Responsibilities:<ul><li>Perform additional duties as assigned.</li><li>Provide backup phone and front desk support as needed.</li></ul>Nature of Supervision: In all activities related to the care of patients, the Veterinary Technician will take direct supervision from the veterinarians as well as the Hospital Office Manager or Hospital Leader on Duty. For purposes of overall supervision, the Veterinary Technician takes direction from the Hospital Office Manager.Planning and Problem Solving:Like all team members, the Veterinary Technician plays a crucial role in ensuring that day-to-day operation of the hospital is efficient and provides an optimal experience for our patients and clients.Impact: This position will impact the organization by contributing to the growth of a productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position in critical to ensuring that we have a cohesive, well-trained, and motivated technical team. The desired result is the creation of an optimal environment that ensures employee retention, patient well-being, and customer satisfaction.Supervisory Responsibility:This position has no immediate supervisory duties.Education/Experience: <ul><li>College or college-equivalent education (completed) as required in becoming a Credentialed Veterinary Technician in the state in which the hospital is located.</li><li>Must have at least 1-year previous experience as a Veterinary Technician or working in a veterinary practice.</li><li>Must have excellent written and verbal communication skills.</li><li>Must be compassionate and sympathetic and be able to maintain a professional attitude and demeanor during emotional and stressful situations.</li><li>Must have telephone and computer skills.</li><li>Must be a team player willing to learn new techniques and treatments, offer creative ideas, and accept change.</li></ul>Work Environment: The majority of job duties are conducted in the Vetco Total Care full-service hospital. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner’s time will be spent in direct contact with clients and their pets.Contacts:This position will regularly communicate with clients, veterinary specialists, and companies that provide products and/or services that the practice utilizes.#petcovettechPetco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktopPara traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí:https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop

Veterinary Technician

Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet. <ul><li>We love all pets like our own</li><li>We’re the future of the pet industry</li><li>We’re here to improve lives</li><li>We drive outstanding results together</li><li>We’re welcome as we are</li></ul>Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco.** Up to $3500 Sign on Bonus for experienced Veterinary Technicians**Position Purpose: The purpose of this Veterinarian Technician position inherently involves providing excellent veterinary care to our Vetco Total Care full-service hospital patients and phenomenal customer care to their owners. The Veterinary Technician represents the mission and values to all clients and partners. Our Veterinary Technicians set the tone for the technical and customer support team in the hospital, and are responsible, like all team members, for fostering cohesion and motivation within the hospital partners.All hospital partners are responsible for performing duties in a way that creates an environment in which:<ul><li>The patient’s needs always come first.</li><li>Every team member understands that they have the power to do what it takes to create an exceptional customer and patient experience.</li><li>contentious issues are dealt with and resolved as they occur when possible, or as soon as is possible.</li><li>exceptional teamwork and commitment to shared goals benefits the entire organization.</li></ul>Essential Job Functions:The incumbent must be able to perform all the following duties and responsibilities with or without reasonable accommodation: <ul><li>Greet clients and patients arriving for appointments or walk-ins and escort into an exam room, obtain weight and vital signs (temperature, pulse, respirations, pain score, body condition score), record all in the electronic medical record, and begin documentation of the patient visit in the electronic medical record by obtaining and recording a thorough patient history.</li><li>Assist veterinarian with appointments (routine and emergency), surgery, dentistry, and euthanasia's, taking direct supervision from the veterinarian(s) and the Hospital Office Manager or Hospital Leader on Duty.</li><li>Perform patient restraint, obtain and process laboratory samples, handle and dispense medications at the direction of the veterinarian, and maintain the electronic medical record.</li><li>Schedule appointments, communicate with and educate clients, relay test results to doctor and clients, maintain and update inventory as well as client/patient records, and manage accounts receivable.</li><li>Prepare patients for surgical and dental procedures, safely support induction and monitoring of anesthetized patients including checking and recording vital parameters (under direction of the veterinarian), monitor patients during recovery, and prepare them for discharge to owner or transfer to an overnight care facility as needed.</li></ul><ul><li>Provide in-hospital treatments for sick patients including giving injectable and oral medications as well as intravenous therapies; keep patients clean, watered, and fed (when indicated and directed by veterinarian), and safely walk canine patients when necessary for elimination.</li><li>Participate in the training of new staff members and general dissemination of knowledge as required.</li><li>Keep hospital environment neat and clean; perform regular cleaning of environment based on necessity as well as based on a pre-determined maintenance schedule.</li></ul>Other Duties and Responsibilities:<ul><li>Perform additional duties as assigned.</li><li>Provide backup phone and front desk support as needed.</li></ul>Nature of Supervision: In all activities related to the care of patients, the Veterinary Technician will take direct supervision from the veterinarians as well as the Hospital Office Manager or Hospital Leader on Duty. For purposes of overall supervision, the Veterinary Technician takes direction from the Hospital Office Manager.Planning and Problem Solving:Like all team members, the Veterinary Technician plays a crucial role in ensuring that day-to-day operation of the hospital is efficient and provides an optimal experience for our patients and clients.Impact: This position will impact the organization by contributing to the growth of a productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position in critical to ensuring that we have a cohesive, well-trained, and motivated technical team. The desired result is the creation of an optimal environment that ensures employee retention, patient well-being, and customer satisfaction.Supervisory Responsibility:This position has no immediate supervisory duties.Education/Experience: <ul><li>College or college-equivalent education (completed) as required in becoming a Credentialed Veterinary Technician in the state in which the hospital is located.</li><li>Must have at least 1-year previous experience as a Veterinary Technician or working in a veterinary practice.</li><li>Must have excellent written and verbal communication skills.</li><li>Must be compassionate and sympathetic and be able to maintain a professional attitude and demeanor during emotional and stressful situations.</li><li>Must have telephone and computer skills.</li><li>Must be a team player willing to learn new techniques and treatments, offer creative ideas, and accept change.</li></ul>Work Environment: The majority of job duties are conducted in the Vetco Total Care full-service hospital. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner’s time will be spent in direct contact with clients and their pets.Contacts:This position will regularly communicate with clients, veterinary specialists, and companies that provide products and/or services that the practice utilizes.#petcovettechPetco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.$18.00 - $28.50Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see https://careers.petco.com/us/en/key-benefits To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktopPara traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí:https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop

Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet. <ul><li>We love all pets like our own</li><li>We’re the future of the pet industry</li><li>We’re here to improve lives</li><li>We drive outstanding results together</li><li>We’re welcome as we are</li></ul>Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco.Position Purpose:The Hospital Leader On Duty provides excellent veterinary care to our full-service hospital patients and phenomenal customer care to their owners. The Hospital Leader On Duty represents the mission and values of Petco to all pets and pet parents. Our Hospital Leader On Duty sets the tone with the technical and customer support partners in the hospital, and is responsible, like all partners, for fostering cohesion and motivation within the team.  Essential Job Functions: The Hospital Leader on Duty must be able to perform all of the following duties and responsibilities with or without reasonable accommodation.<ul><li>Greet clients and patients arriving for appointments and escort them into an exam room, obtain weight and vital signs (temperature, pulse, respirations, pain score, body condition score) and record in the electronic medical record. HLODs will collect thorough patient histories and document the patient visit in the EMRs. Assist doctors with appointments (routine and emergency), surgery, dentistry, and euthanasia, under supervision from the veterinarian and the credentialed Veterinary Technicians. </li><li>Perform patient restraint, obtain and process laboratory samples, handle and dispense medications at the direction of the veterinarian and help maintain the electronic medical record. </li><li>Monitor and answer telephone lines, route calls appropriately, schedule appointments, provide client education, relay test results to doctor and clients, maintain and update client/patient records. </li><li>Help prepare patients for surgical and dental procedures and assist doctor and/or veterinary technician in anesthetizing patients. Under supervision of the veterinarian and/or veterinary technician HLOD will maintain patients safely under anesthesia while monitoring vital parameters, help monitor patients during recovery and prepare them for hospital discharge or transfer to an overnight care facility. </li><li>Under supervision of the veterinarian and/or veterinary technician, perform in-hospital treatments for sick patients including giving injectable and oral medications as well as intravenous fluid therapy; keep patients clean, watered, and fed (when indicated and directed by doctor), safely walk canine patients when necessary for elimination. </li><li>Training of new staff members and general dissemination of knowledge as required. </li><li>Keep hospital environment neat and clean; perform regular cleaning of environment based on necessity as well as based on a pre-determined maintenance schedule.</li><li>Empowered to one task in hospital-Inventory ordering, Scheduling, etc.</li><li>Monitor and assuming the task answering the practice phone and routing calls appropriately </li><li>Schedule appointments, when necessary, from callers or visitors to the practice.</li><li>Monitor wait times and make accommodation as necessary during peak/busy times, or when medical staff is dealing with an emergency situation.</li><li>Uphold and enforce all  policies of Petco and Vetco Total Care.</li><li>Oversee operations of Hospital and supervise the paraprofessional staff</li><li>Participate in the training of new staff members and general dissemination of knowledge as required.</li></ul>Nature of Supervision:In all activities related to the care and handling of individual patients and clients, the incumbent will take direct supervision from the Area Operations Manager.Supervisory Responsibility:This position has immediate daily supervisory duties over our paraprofessional partners.Education/Experience:<ul><li>Preferred to have at least 1-year previous experience working in a veterinary practice or sufficient experience to ensure excellent performance at the above-listed skills </li><li>Must have leadership capabilities</li><li>Must have excellent written and verbal communication skills </li><li>Must be compassionate and sympathetic, and be able to maintain a professional attitude and demeanor during emotional and stressful situations </li><li>Must have telephone and computer skills </li><li>Must be a team player willing to learn new techniques and treatments, offer creative ideas, and accept change </li></ul>Work Environment:The majority of job duties are conducted in the Veterinary Hospital. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time.  A large amount of this partner’s time will be spent in direct contact with clients and their pets.   Contacts:This position will regularly communicate with clients, service teams and management in both our Vetco Total Care Hospitals and Pet Care Centers.#petcovettechPetco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktopPara traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí:https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop

veterinary Hospital Leader on Duty

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