The Cost Accountant Supports the Corporate Controller with internal cost reporting for the management of every business. The Cost Accountant's purpose is to classify, record, and appropriate allocation of expenditure for the determination of the costs of products or services, the relation of these costs to sales values, and the ascertainment of profitability. Covers matters relating to ascertainment, recording and control of costs by proper analysis and classification in order to find out cost per unit. Acts as a business partner to the Plant Controller and will provide focused support to the Plant Operating Team and plant personnel. Compares factors affecting prices and profitability of products or services. The Cost Accountant will rotate through several positions designed to provide the knowledge and background required to accept Controller and Management opportunities. Position Responsibilities May include: Budgeting and Forecasting: <ul> <li>Responsible for working with plant personnel in preparing the annual budget, along with weekly and monthly forecasts. </li> <li>Financial Statement Analysis:</li> <li>Analyzing (vs. fcst, plan, & PY), distributing, and presenting financials to Plant operating Team. This includes training personnel on interpreting financials and most importantly identifying root causes of any problematic areas, guiding implementation of corrective action, and monitoring results.</li> <li>Develop metrics to aid in improving efficiency & effectiveness:</li> <li>Planning, studying, and collecting data to determine costs of business activity such as raw material purchases, inventory and labor along with analyzing changes made to determine effects on cost. Provide insight for specific improvements in plant material, labor, overhead, scrap, floor planning, inventory levels, staffing, etc. to improve efficiency and effectiveness of the plant. </li> </ul> Inventory Accuracy: <ul> <li>Reconcile and maintain accurate inventory records within the scope of the Plant Operations. </li> </ul> Fixed Asset Accounting: <ul> <li>Assist project leaders with preparing capital request including cost justification. </li> <li>Monitor and report on project status and spending versus plan.</li> <li>Ensure fixed asset records are maintained and accurate.</li> <li>Policy Procedures and General Operational Review:</li> <li>Ensure adequate controls and procedures.</li> <li>Assist Operations in performing audits and maintaining controls.</li> <li>Monitor compliance and provide corrective support as it relates to internal audit deficiencies. </li> <li>Assist operations in maintaining compliance with SOX requirements, including performing audits & maintaining controls.</li> <li>Assists in the estimates of new and proposed product and project costs. </li> <li>Perform additional projects/duties to support ongoing business needs. </li> </ul>Nature & Scope:<ul> <li>Applies practical knowledge of job area typically obtained through advanced education and work experience</li> <li>Performs a range of mainly straightforward assignments</li> <li>Works independently with general supervision</li> <li>Problems faced are difficult but not typically complex </li> </ul>Knowledge & Skills:<ul> <li>Knowledge of Generally Accepted Accounting Principles GAAP) with strong cost systems background </li> <li>Experience working with engineering and manufacturing personnel on development and analysis of cost standards </li> <li>Basic understanding of outside department functions (engineering, customer support, IT, procurement, marketing, sales, etc.) </li> <li>Excellent analytical and quantitative skills, high level of attention to detail and accuracy, and problem-solving skills </li> <li>MS Office - Outlook, Word, and Advanced Excel skills, Access is a plus </li> <li>Effective written and verbal communication skills including listening & questioning with strong business acumen </li> <li>Exceptional planning, organizational skills, and the ability to manage multiple competing priorities </li> <li>Ability to carry out specific projects to meet goals and deadlines, results oriented and customer focused </li> <li>Ability to effectively collaborate with all levels of management and establish positive working relationships </li> <li>Ability to apply good judgement, strong work ethics and integrity on the job </li> </ul>Experience:<ul> <li>2 - 5 years - Plant or Operations experience preferred </li> <li>Sarbanes Oxley & Controls experience is a plus </li> </ul>Education/Certification: Bachelor's degree in accounting, finance, or related field People Management: No Physical Requirements / Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations Reports To: Division Controller / Director, Accounting Ops / Assistant, Controller The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #IND123

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ACCOUNTANT COST 2

&bull; Assemble / install materials, parts and equipment on assembly lines or designated workstations. &bull; Potential tasks may include, but not limited to; shooting screws, putting lids on boxes, scanning inventory, install wires, compressors, tops, panels, other general assembly tasks. &bull; Ensure all parts and materials used match bill of material &bull; Ensure work is meeting quality standards &bull; Ensure work is performed timely and efficiently to meet production requirements &bull; Maintain work space in terms of organization and cleanliness &bull; Follow safe work practices, protocols and company policies. &bull; Wear/use required personal protective equipment at all times &bull; Perform other duties as assigned &bull; Takes direction from lead &bull; Works within well-defined instructions &bull; Ability to operate air and hand tools, wrenches, screwdrivers, ratchets and screw guns &bull; Ability to perform duties with efficiency, safety, high quality and timely following work instructions to meet production requirements &bull; Attention to detail and basic math / counting skills &bull; Ability to interpret and follow work instructions including all safety policies &bull; Effective verbal and written communication skills &bull; Ability to get along well, communicate timely and accurately with co-workers, supervisors and team leads &bull; Ability to pass in-house training program &bull; Good eye/hand coordination &bull; Requires physical labor and repetitive movement including lifting/moving product &bull; Ability to work with limited supervision &bull; Ability to stand long periods of time, 8-10 hours a day &bull; Ability to work overtime as needed, including working up to a 5 to 7-day work week occasionally and/or during peak season &bull; High school diploma or GED equivalent Must be able to perform essential responsibilities with or without reasonable accommodations. High volume manufacturing environment with forklift traffic. May have higher noise volume in areas - hearing protection required. Requires ability to stand for long periods up to 8 to 10 hrs. May need to lift up to 40lbs. Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

ASSEMBLER

The Quality Auditor is responsible for all aspects of the internal quality systems audit program, including, but not limited to: audit planning, execution, follow-up and re-audit, if necessary. Maintaining audit systems and information management. QA auditor reviews protocols, qualification, and validation procedures documented by the organization. The QA Auditor is expected to follow the procedures and drive consistency of criterion and auditing best practices across the organization. If a manufactured product does not meet quality specifications, the QA Auditor investigates and reports the findings. The Quality Auditor is results and compliant orientated, has a dedication to excellence and sense of urgency to achieve business objectives. Position Responsibilities may include: <ul> <li>Audit the Fabrication and Assembly areas for ISO compliance by conducting Process and Product Audits </li> <li>Document Non-Conformances </li> <li>Collaborate with the production departments to identify root causes and implement corrective actions </li> <li>Review engineering BOM and drawings and provide feedback </li> <li>Assist Quality leadership in continuous improvement projects as assigned </li> <li>Document and maintain technical reports and complete all required documentation timely and accurately </li> <li>Bring to the Managers attention, any ideas or opportunities for CIP or QIP </li> <li>Follow all safety procedures including wearing appropriate PPE when required </li> <li>Perform additional projects/duties to support ongoing business needs. </li> </ul>Nature & Scope: <ul> <li>Possesses a broad theoretical job knowledge typically obtained through advanced education. </li> <li>Has no discretion to deviate from established procedures by performing structured work assignments. </li> <li>Work is closely supervised. </li> <li>Problems faced are not typically difficult or complex. </li> <li>Explains facts, policies, and practices related to the job area. </li> </ul>Knowledge & Skills:<ul> <li>Working knowledge of MS Office - Outlook, Excel, and Word (Proficiency with MS Excel is preferred)</li> <li>Effective verbal and written communication skills </li> <li>Basic Knowledge on reading and following Bill of Material </li> <li>Basic knowledge on engineering drawing </li> <li>Basic knowledge on using handheld measuring tools </li> <li>Ability to work with MAPICS/AS400 and PowerLink is preferred </li> <li>Ability to apply good judgment, strong work ethic, and integrity on the job. </li> </ul>Competencies: Experience: <ul> <li>1 year of quality experience </li> </ul>Education/Certification:<ul> <li>High School diploma or GED </li> </ul>People Management: No Physical Requirements / Work Environment: <ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Reports To: <ul> <li> SUPERVISOR, QUALITY </li> </ul> The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes about individuals with disabilities.

AUDITOR QUALITY 1

The Accounts Receivable Analyst works within the AR team of the finance department. The AR Analyst will maintain client accounts to ensure the issuance of proper credit limits and clients remain aware of outstanding balances. Duties require incumbent to work with multiple business segments and sales managers. Applies a high level of attention to detail with the invoicing and payments received from multiple segments and research will be required. The A/R analyst is a strong team player, results orientated has a dedication to excellence and sense of urgency to achieve business objectives. Position Responsibilities may include<ul> <li>Process accounts receivable, daily billing, adjustments, refunds, write-offs, NSFs and related clerical support functions</li> <li>Oversee the accurate posting of daily cash receipts.</li> <li>Monitor client accounts daily to identify and take appropriate action on outstanding accounts receivables.</li> <li>Regularly review client accounts for accuracy, ensuring accurate and updated account information.</li> <li>Proactively take actions to encourage timely payments.</li> <li>Investigate and resolve client billing-issues in a timely manner while assuring good customer service.</li> <li>Identify issues contributing to account delinquency and discusses them with management.</li> <li>Update and maintain accurate records and regularly reports on client aging and collection efforts.</li> <li>Collect client credit information, submit client credit applications for approval, and monitor client credit lines.</li> <li>Generate reports as needed, analyze data and identify trends and take corrective measures if needed</li> <li>As part of a team, performs other duties as may be necessary for the proper functioning of the full team and/or as assigned by management. Recommend best practices and process improvements.</li> <li>Apply high level of integrity, ethics and compliance while meeting objectives</li> <li>Perform other duties as assigned.</li> </ul>Nature and Scope:<ul> <li>Works within well-defined instructions</li> <li>Works within knowledge</li> <li>Understand A/R processes with minimal direction required</li> </ul>Knowledge and Skills:<ul> <li>Strong working knowledge of MS Office - Outlook, Word and Excel and 10-Key stroke</li> <li>Background creating account reconciliations and reporting using Excel, databases & Word </li> <li>Experience utilizing a cloud base accounting system a plus</li> <li>High attention to detail and accuracy </li> <li>Strong analytical and problem solving skills with the ability to research, resolve, and explain complex issues </li> <li>Effective written and verbal communication skills </li> <li>Ability to establish positive working relationships with internal and external customers and employees.</li> <li>Effective organizational and time management skills with ability to effectively prioritize and complete projects on time </li> <li>Ability to use good judgement and strong work ethics and integrity on the job.</li> <li>Ability to handle sensitive information and maintain confidentiality </li> <li>Ability to work in scope and compliance with policy and the law and learn new skills</li> <li>The ability to work effectively in a high growth environment and a rapidly changing organization </li> <li>Knowledge of manufacturing or service organizations practices is a plus </li> <li>Advanced knowledge /experience with Generally Accepted Accounting Principles (GAAP) and complex booking</li> <li>Advanced Excel skills with high level of confidentiality</li> </ul>Experience:<ul> <li>7+ years of experience in an accounts receivable role </li> <li>5+ years of experience in commercial collections or related function</li> </ul>Education: Associates or Bachelor's degree in Accounting - Finance, or Business required People Management (Y/N): No Physical Requirements / Working Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> <li>Employees must be able to work in the office or remotely as the need arises.</li> </ul>Reports to: Assistant Controller or Manager, Accounts Receivable Pay: $23.88 to 29.40/hr. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Accounts Receivable Analyst

The Administrative Assistant provides support for the assigned department, including general office duties and customer service. Manages calendar, meetings, travel, correspondence and budget. Develops and prepares presentations and reports. Ensures work aligns with business unit needs and objectives. May include: &bull; Perform general office duties; provide administrative / sales service for both internal/external customers &bull; Manage contact lists including phone and email &bull; Create, update and maintain electronic and hard copy documents/files &bull; Process invoices, A/P vouchers and expenses reports &bull; Prepare documents, filing and other general offices duties as required. &bull; Handle incoming and outgoing phones, correspondence, process incoming and outgoing mail &bull; Read and analyze memos, submissions, and reports to determine their significance and plan their distribution &bull; Set and confirm appointments, schedule and coordinate meetings, conferences, etc. &bull; Generate, analyze and deliver various reports as required &bull; Assist with travel arrangements as needed &bull; Order and maintain supplies including office supplies, business cards, etc. &bull; Perform additional projects/duties to support ongoing business needs. Nature & Scope: &bull; Possesses a broad theoretical job knowledge typically obtained through advanced education &bull; Has no discretion to vary from established procedures by performing structured work assignments &bull; Work is closely supervised &bull; Problems faced are not typically difficult nor complex &bull; Explains facts, policies and practices related to job area Knowledge & Skills: &bull; Effective and high quality Customer Service/Relationship management skills via walk-ins, phone, and email &bull; Ability to effectively establish positive professional working relationships with internal, external customers and employees &bull; Proficient in the use of Microsoft Office; Word, Excel & Outlook and PowerPoint and database applications &bull; Professional verbal and written communication skills including questioning and listening skills &bull; High level of attention to detail and accuracy; effective problem-solving skills &bull; Ability to multitask and work independently with little supervision &bull; Strong organizational and time management skills including effective prioritization skills &bull; Ability to use discretion and handle sensitive confidential information Experience: &bull; 2+ years of customer service/ administrative experience Education/Certification: &bull; High School Diploma or GED equivalent Physical Requirements/ Work Environment: &bull; Must be able to perform essential responsibilities with or without reasonable accommodations The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Administrative Assistant (Temporary)

<ul> <li>Braze copper-to-copper, copper-to-brass, aluminum or other types of materials with highest quality and on time delivery while ensuring to follow all safety policies / requirements.</li> <li>Ensure proper use of brazing equipment and safe handling of products and materials.</li> <li>Wear required personal protective gear.</li> <li>Immediately report any equipment, product or safety concerns immediately to the area lead/supervisor</li> <li>Ensure quality of brazing by eliminating variation and drive consistency</li> <li>Identify areas of opportunities and participate in implementing continuous improvement processes.</li> <li>Follow all safety procedures, work processes, and company policies.</li> <li>Apply good work ethics and integrity on the job</li> <li>Maintain safe and clean work area and keeps surrounding area clean</li> <li>Perform other duties as assigned by Supervisor/Manager</li> <li>Takes direction from Supervisor</li> <li>Works within well-defined instructions</li> <li>Knowledge of Daikin's Braze methods, theory, practices and applications including safety protocols; successful completion of in-house Daikin DOJO training and certification</li> <li>Proven braze skills using multiple metals - copper, brass, aluminum etc.</li> <li>Ability to safely operate hand tools, power tools and braze torches, etc</li> <li>Ability to move efficiently and safely to meet proper production numbers.</li> <li>Good eye/hand coordination</li> <li>Effective verbal and written communication skills, including ability to read and interpret work instructions, processes and policies</li> <li>Ability to work with limited supervision while achieving desired results</li> <li>Ability to establish positive work relationships</li> <li>Ability to stand long periods of time</li> <li>Ability to work overtime as needed and flexible work schedule to assist during peak manufacturing</li> </ul>High School diploma or GED Equivalent Braze training and certification through in-house DOJO Trainers - successful completion required Must be able to perform essential responsibilities with or without reasonable accommodations. Manufacturing environment with forklift traffic. May have higher noise volume in areas - hearing protection required. Requires ability to stand for long periods up to 8 to 10 hrs. Repetitive movement, good eye/hand coordination, operation of hand tools, power tools and braze torch. May need to lift up to 40lbs Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

BRAZER

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC Branch Manager position for our branch operations group located at our Pearland, TX branch. The Branch Manager oversees the branch's operations and staff with accountability for sales (<$5 million), customer service, profitability, productivity, and loss prevention. Leads branch operations team (3-6 people) to achieve strategic goals related to revenue generation, profit attainment, and growth goals including market share through utilization of effective sales management techniques. Communicates and enforces store goals and policies and ensures compliance with security, sales, and safety and recordkeeping practices. Maintains accurate records of purchases, sales, and requisitions and reviews store reports to identify areas of waste. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li>Manage and oversee the day-to-day operations of the branch including staffing and ensure successful and timely completion of assigned duties of all personnel. Review and approve hours worked and PTO using Kronos.</li> <li>Conduct periodic audits to ensure work is compliant with the established protocols and processes and objectives - meeting customer and branch expectations.</li> <li>Maintain sales - review/edit, credits, negative inventory, damage inventory and cash reconciliations. Communicate regularly with branch customer base to establish and maintain strong relationships. Enter all sales calls in CRM.</li> <li>Responsible for building and maintaining morale in the branch by demonstrating leadership qualities and setting an example for staff, promoting teamwork both within the branch, local team and within the region. Provide knowledge and skill development opportunities for employees with proper training and guidance for them to reach their full potential and have growth opportunities. Ensure employees complete all assigned training in a timely manner.</li> <li>Effectively coach, counsel, and hold employees accountable. Collaborate with Human Resources regarding disciplinary actions. </li> <li>Develop plans for increased branch profitability/productivity and drive continuous improvement processes.</li> <li>Process purchase orders, research low stock and receivables and process branch payables, audit cash drawers and truck metrics. Remain current with warranty processing and follow up quickly on rejections.</li> <li>Oversee all aspects of profit center (operations, sales, admin, etc.) working closely with Credit Department at Corporate to determine appropriate credit level and resolve any credit issues.</li> <li>Stay current with cycle counts and keep dead stock at a minimum.</li> <li>Maintain ample levels of inventory to meet delivery and service expectations of all branch customers.</li> <li>Review P&L; hold safety meetings, security reports and maintain facility.</li> <li>Complete all tasks on the Branch Manager's monthly/daily checklist and act as a safety leader. Conduct weekly safety committee meetings. Complete any Flash reports within the required timeline and communicate issues/injuries immediately.</li> <li>Oversee branch and warehouse appearance, housekeeping, maintenance, and repair.</li> <li>Provide Regional Operations Manager (ROM) any requested branch specific information /reports and provide vital information in a timely manner.</li> <li>Maintain a 93%, or higher, audit score</li> <li>Maintain a working knowledge of company's benefits and employee handbook policies. Ensure employees are following safety protocols including maintaining an organized and clean work environment,</li> <li>Conduct mid-year and annual performance appraisals for all direct reports through the online Performance Engagement platform.</li> <li>May work outside regular working hours in case of emergencies within the branch as required.</li> <li>Participate in additional activities as requested.</li> </ul>Nature and Scope:<ul> <li>Ensures work is aligned with the ROM's expectations, goals, and vision </li> <li>Accountable for implementation of policies, processes, and procedures for short-term results</li> <li>Decisions and problem-solving are guided by policies, procedures and business plan; receives guidance from Senior Manager/Director</li> <li>Works on difficult to moderately complex issues and projects </li> <li>Provides guidance and training to subordinates</li> <li>Has authority to hire, recommend pay, establish performance and recommend for termination</li> <li>Level of signing authority established by company policy/guidelines</li> </ul>Knowledge & Skills:<ul> <li>Knowledge of warehouse/inventory management and material handling equipment such as forklifts</li> <li>P&L understanding</li> <li>HVAC knowledge strongly preferred; or ability to quickly learn HVAC products/parts</li> <li>Proven customer service experience with high level of customer satisfaction</li> <li>Proven leadership, coaching/mentoring and team-oriented mindset along with effective delegation of duties.</li> <li>Effective verbal and written communication skills and interpersonal skills</li> <li>Strong organizational and time management skills</li> <li>High level of attention to detail and compliance and results driven.</li> <li>Excellent problem-solving skills, with ability to apply sound judgment</li> <li>Ability to build and maintain positive relationships with customers, vendors, and employees</li> <li>Experience leading a team of employees towards a common goal</li> <li>Ability to apply good judgement and decision-making skills including strong work ethics and integrity.</li> <li>Working knowledge of MS Office Suite (Excel, Outlook, Word and PowerPoint)</li> <li>Working knowledge of CRM & Mincron or similar applications is preferred.</li> </ul>Experience:<ul> <li>1 year in a leadership/supervisory role</li> <li>Experience in HVAC wholesale industry strongly preferred</li> </ul>Education:<ul> <li>High School diploma or GED equivalent.</li> <li>College degree strongly preferred.</li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Branch Manager

May include;<ul> <li>Manage and oversee the day-to-day operations of the branch including staffing and ensure successful and timely completion of assigned duties of all personnel. Review and approve hours worked and PTO using Kronos. Conduct periodic audits to ensure work is compliant with the established protocols and processes and objectives - meeting customer and branch expectations.</li> <li>Maintain sales - review/edit, credits, negative inventory, damage inventory and cash reconciliations. Communicate regularly with branch customer base to establish and maintain strong relationships. Enter all sales calls in CRM.</li> <li>Responsible for building and maintaining morale in the branch by demonstrating leadership qualities and setting an example for staff, promoting teamwork both within the branch, local team and within the region. Provide knowledge and skill development opportunities for employees with proper training and guidance for them to reach their full potential and have growth opportunities. Ensure employees complete all assigned training in a timely manner.</li> <li>Effectively coach, counsel, and hold employees accountable. Collaborate with Human Resources regarding disciplinary actions. </li> <li>Develop plans for increased branch profitability/productivity and drive continuous improvement processes.</li> <li>Process purchase orders, research low stock and receivables and process branch payables, audit cash drawers and truck metrics. Remain current with warranty processing, and follow up quickly on rejections.</li> <li>Oversee all aspects of profit center (operations, sales, admin, etc.) working closely with Credit Department at Corporate to determine appropriate credit level and resolve any credit issues.</li> <li>Stay current with cycle counts and keep dead stock at a minimum.</li> <li>Maintain ample levels of inventory to meet delivery and service expectations of all branch customers.</li> <li>Review P&L; hold safety meetings, security reports and maintain facility.</li> <li>Complete all tasks on the Branch Manager's monthly/daily checklist and act as a safety leader. Conduct weekly safety committee meetings. Complete any Flash reports within the required timeline and communicate issues/injuries immediately.</li> <li>Oversee branch and warehouse appearance, housekeeping, maintenance, and repair.</li> <li>Provide Regional Operations Manager (ROM) any requested branch specific information /reports and provide vital information in a timely manner.</li> </ul> The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Branch Manager -HVAC

Williams Distributing Co. & Shoemaker Inc. Divisions of Daikin Comfort Technologies North America, Inc. are seeking bright people who lean into challenges to join the team. We are a wholesale distribution powerhouse throughout Michigan, Ohio, and Indiana. Specializing in HVAC equipment and residential building products: Kitchen and Bath, Hearth, and Garage Doors. As a company, we continuously strive to improve living environments through products and services that benefit our customers' lives working with work with dealers, builders, contractors, designers, and architects. Primary Duties/Responsibilities: &bull; Provides general maintenance of facilities, buildings, grounds, and equipment &bull; Maintain and manages heating and cooling systems, plumbing and electrical systems; escalate mechanical issues. &bull; Provides repairs as needed and troubleshooting solutions &bull; Constructs Kitchen displays; this will include all phases of job including removal, installation, and finish trimming. Including building and painting of display walls. &bull; Skilled use of a variety of both powered- and non-powered hand tools. &bull; Moves and or assists in transportation of cabinetry and equipment. &bull; Other general facilities duties. Education and/or Work Experience Requirements: &bull; Maintenance and or facilities experience required; &bull; Driver's license and insurable driving record &bull; Ability to exert up to 50lbs of force when moving heavy product, climb a ladder and operate various power tools and equipment. &bull; Knowledge of general maintenance and construction. Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Building & Facilites Maintenace

The Buyer is responsible for acquiring materials, supplies, services and placing purchase orders for goods that have standard costs and quoted discounts already in place. Reviews requisitions and proposals from vendors to negotiate contracts. Reviews opportunities for new supply sources and suitability of materials offered. Retains records pertaining to cost, delivery, performance, and inventory levels. The Buyer is a strong team player, results oriented, has a dedication to excellence and a sense of urgency to achieve business objectives. Position Responsibilities may include; <ul> <li>TacticalStrategic Commodityresponsibilitiesmultiple production locations </li> <li>Supplier Development </li> <li>Directing staff in certain purchasing activities </li> <li>Quality initiatives (DPPM, CAN's, SO's, FAI's, Line Rejects) </li> <li>Delivery/Inventory management (SOT, DOT, DOS, Inventory goals, Long lead-time supplier programs, obsolescence). </li> <li>Cost (PO's, AP issues, Supplier reduction, savings initiatives). </li> <li>General supplier maintenance (system and file data accuracy maintained). </li> <li>Engineering/Program changes. </li> <li>Limited Travel, SPI Meetings </li> <li>Use computers to organize and locate inventory, and operate spreadsheet and word processing software. </li> <li>Negotiate prices, discount terms and transportation arrangements for merchandise. </li> <li>Manage the department for which they buy. </li> <li>Confer with sales and purchasing personnel to obtain information about customer needs and preferences. </li> <li>Examine, select, order, and purchase at the most favorable price merchandise consistent with quality, quantity, specification requirements and other factors. </li> <li>Monitor and analyze sales records, trends, or economic conditions to anticipate consumer buying patterns and determine what the company will sell and how much inventory is needed. </li> <li>Set or recommend mark-up rates, mark-down rates, and selling prices for merchandise. </li> <li>Authorize payment of invoices or return of merchandise. </li> <li>Interview and work closely with vendors to obtain and develop desired products. </li> <li>Conduct staff meetings with sales personnel to introduce new merchandise. </li> <li>Recommend and/or support implementation of buying strategies that promote cost effective purchasing decisions, which supports increased speed to market requirements. </li> <li>Exposure to all facets of the purchasing process, commodities materials, components, tooling, and capital equipment used in the manufacturing and assembly of SRG Products. </li> <li>Manage new supplier development to ensure supply base can meet SRG requirements through market and company research. </li> <li>Manage sourcing process including: preparation and issuance of the Request for Quotation, vendor communications and progress tracking throughout duration of the quoting process, negotiation of commercial items and purchasing terms & conditions, and finally preparation of quote summary/evaluation documents. </li> <li>Conduct in-depth supplier pricing analysis to ensure competitive pricing is being achieved sources. </li> <li>Assist in the development and maintenance of purchasing standards and procedures. </li> <li>Manage, and evaluate supplier performance metrics and project timing. </li> <li>Ensure that all purchasing activities are managed within budget, while maintaining the highest level of ethics. </li> <li>Manage commercial correspondence related to suppliers including the issuance of contracts and purchase orders. </li> <li>Identify and develop areas for continuous improvement and negotiate cost reduction agreement. </li> <li>Develop strategic plans and objectives and collaborate with other departments and personnel to maximize program profitability of current and future business. </li> <li>Participate in additional projects/activities as needed. </li> </ul>Nature & Scope:<ul> <li>Applies practical knowledge of job area typically obtained through advanced education and work experience </li> <li>Encouraged to seek continuous improvements </li> <li>Performs a range of mainly straightforward assignments </li> <li>Works independently with general supervision </li> <li>Problems faced are difficult but not typically complex </li> </ul>Knowledge & Skills:<ul> <li>Experience in both foreign and domestic sourcing with logical and strong negotiating skills </li> <li>Good working knowledge of MRP </li> <li>Vendor partnering, including supplier certification and development processes andlead -time reduction </li> <li>Experience with quality programs and processes </li> <li>Familiarity with EDI implementation and supplier scheduling is a plus </li> <li>Effective communication and negotiation skills taking into account the Global nature of today's market and supply base </li> <li>Ability to build and maintain positive relationships with customers, vendors, and employees </li> <li>Effective organizational and time management skills; ability to prioritize and manage multiple tasks successfully </li> <li>Must be able to interact with personnel in manufacturing (factory) settings </li> <li>Interaction with all aspects ofa business (Engineering, Quality, Materials, Logistics, and Sales & Marketing) </li> <li>Well-honed analytical and deductive reasoning skills and strong quantitative and mathematical abilities </li> <li>Managing of multiple suppliers with over 100 part numbers, must be able to quantify this complexity </li> <li>Inventory and/or quality management training /certification (i.e. APICS, Six Sigma, Audit, etc.) </li> </ul>Experience:<ul> <li>2 plus years of experience in a high volume environment - High volume/low cost purchasing </li> </ul> <ul> <li>Experience in a manufacturing environment & with MRP </li> </ul>Education/Certification:<ul> <li>Bachelor's degree in Materials Management, Business, Supply Chain, or related field </li> </ul>People Management: No Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations. Domestic / Foreign travel may be involved - estimated 15%. </li> </ul>Reports To: <ul> <li>Manager, Commodity </li> </ul>Compensation: $56,550.00 - $68,470.00 The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Buyer

May include:<ul> <li>Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee correct item(s) are ordered</li> </ul>Support branch sales including the new business component by through active Dealer communication of new product launches, services, supplies, prices and new products sales and or discounts via outbound calls and in house counter discussions Conduct outbound calls of existing and lost customer accounts Maintain sales sales programs within assigned territory by keeping customers informed about available services, supplies, prices and new products Provide excellent customer service includes product/order information, sales, warranties and returns<ul> <li>Recommend alternate products based on cost, availability or specifications as needed</li> <li>Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed Coordinate with manufacturing, sales, distribution and vendors regarding shipments</li> <li>Generate new and repeat sales by providing product and technical information in a timely manner</li> </ul>Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction Provide accurate information regarding availability of in-stock items Conduct cycle counts as required Replenish the show room stock as needed<ul> <li>Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies Coordinate problem resolution with appropriate departments</li> </ul>Daily processing of cash drawer, end of shift count of money, prepare deposit slip and place in safe Maintain records and prepare reports on sales activities<ul> <li>Periodically reach out t customers to determine satisfaction with the organization, products and services</li> <li>Monitor competitive activity and trends within territory</li> </ul>Expand knowledge of HVAC products and keep current with latest trends within the industry<ul> <li>Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible</li> <li>Understand and follow work instructions, operating procedures and company policies</li> <li>Assist in warehouse as needed, including inventory counts and movement of product including operating a forklift</li> <li>Perform additional projects as assigned</li> </ul>Nature and Scope:<ul> <li>Works within well-defined instructions</li> </ul>Knowledge & Skills:<ul> <li>Knowledge of HVAC equipment / products is preferred</li> <li>General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications.</li> <li>Effective and high quality Customer Service/Relationship management skills via walk-ins, phone, and email;</li> </ul>Positive, professional attitude, handling difficult customers with ability to diffuse negative situations<ul> <li>Developing rapport and effective listening skills</li> </ul>Effective verbal and written skills - must be able to explain technical parts information clearly and able to communicate with customers and accurately input orders. Effective organizational skills and time management skills including ability to prioritize and multi-task. High level of attention to detail and accuracy and compliance oriented. Ability to to establish positive working relationships with internal and external customers and employees. Apply good judgement and strong work ethics and integrity on the job and results driven.<ul> <li>Ability to assist in the warehouse and operate a forklift as needed while doing so in a safe and efficient manner</li> <li>Ability to understand and follow procedures, work instructions and company policies</li> </ul>Experience:<ul> <li>1-3 years of progressive sales experience</li> <li>2+ years customer service experience</li> </ul>Education:<ul> <li>High School diploma or GED equivalent, some college preferred</li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations. May travel occasionally to customer sites, training events, company related meetings, etc. - estimated 20%</li> </ul>Pay Range:<ul> <li>$22.50-$27.24</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #ZRCA

CSR INSIDE SALES 1

COME JOIN AN AMAZING TEAM! WE WANT TO OFFER YOU A CAREER, NOT JUST A JOB! Stevens Equipment Supply, a member of Daikin Industries Inc., is a wholesale distributor of equipment, parts, and supplies, is seeking a professional, skilled individual for our Customer Service/Inside Sales Representative role to support our branch operations group located in Denver, CO. The CSR/ISR sells the organization's products and services for prospective and established customers. Whether at the counter, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions, and ensuring a smooth and quick sales process. Why work with us? <ul> <li>Benefits are effective on day one for all full-time direct hires</li> <li> Training programs are available to help guide team members and develop new skills </li> <li> Growth Opportunities - there is immense opportunities to grow your career </li> <li> You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. </li> </ul>Responsibilities may include:<ul> <li> Help the branch build its sales including the new business component by helping to maintain house accounts through active Dealer communication of new product launches, services, supplies, prices, and new products sales and or discounts via outbound calls and in house counter discussions. Conduct outbound calls for existing and lost customer accounts. </li> <li> Maintain sales programs within assigned territory by keeping customers informed about available services, supplies, prices, and new products. </li> <li> Provide excellent customer service via walk-ins, phone calls and e-mails. </li> <li> Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee correct item(s) are ordered. </li> <li> Recommend alternate products based on cost, availability or specifications as needed. </li> <li> Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li> Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li> Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li> Provide accurate information regarding availability of in-stock items. Conduct cycle counts as required. Replenish the showroom stock as needed. </li> <li> Assist customers with warranties and returns. </li> <li> Collaborate with the Branch Manager to determine the best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li> Daily processing of cash drawer, end of shift count of money. prepare deposit slip and place in safe. </li> <li> Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li> Monitor competitive activity and trends within territory. </li> <li> Maintain records and prepare reports on sales activities. </li> <li> Expand knowledge of HVAC products and keep current with latest trends within the industry. </li> <li> Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li> Understand and follow work instructions, operating procedures, and company policies. </li> <li> May travel to customer location to follow-up, make presentations or perform demonstrations. </li> <li> Assist in warehouse as needed, including inventory counts and movement of product including operating a forklift. </li> <li> Perform additional tasks as assigned. </li> </ul>Knowledge & Skills: <ul> <li> Knowledge of HVAC equipment / products is preferred. </li> <li> General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of database applications. </li> <li> Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email. <ul> <li> Positive, professional attitude, handling difficult customers with ability to diffuse negative situations. </li> <li> Developing rapport and effective listening skills </li> <li> Phone etiquette and e-mail etiquette </li> <li> Professionalism - patience, poise, and tact </li> <li> Ability to deal with high volume customer traffic. </li> </ul> </li> <li> Effective verbal skills - must be able to explain fairly technical parts information clearly. </li> <li> Written skills - must be able to effectively and timely communicate via e-mail with customers and accurately input orders. </li> <li> Effective organizational skills and time management skills including ability to prioritize and multi-task. </li> <li> High level of attention to detail and accuracy. </li> <li> Ability to establish positive working relationships with internal and external customers and employees. </li> <li> Ability to use good judgement and strong work ethics and integrity on the job. </li> <li> Ability to assist in the warehouse and operate a forklift as needed while doing so in a safe and efficient manner. </li> <li> Ability to understand and follow procedures, work instructions and company policies </li> </ul>Experience: <ul> <li> 2+ years of progressive sales and customer service experience preferred </li> <li> 2+ years in the HVAC industry preferred </li> </ul>Education: <ul> <li> High School diploma or GED equivalent, some college preferred </li> <li> HVAC certification preferred </li> </ul>Physical Requirements/Work Environment: <ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. <ul> <li> Pay rate range is $22.00 to $27.00 per hour based on experience. </li> <li>The Company offers a comprehensive benefits package. Benefits for employees include healthcare and dental insurance, life and long-term disability insurance, 401K and different types of paid time off. </li> </ul>#IND123 #LIKWS

CUSTOMER SERVICE REPRESENTATIVE/COUNTER SALES - STEVENS EQUIPMENT SUPPLY

COME JOIN AN AMAZING TEAM! WE WANT TO OFFER YOU A CAREER, NOT JUST A JOB! Stevens Equipment Supply, a member of Daikin Industries Inc., is a wholesale distributor of equipment, parts, and supplies, is seeking a professional, skilled individual for our HVAC Customer Service Representative/Inside Sales Representative position for our branch operations group located at our New Berlin, WI branch. The CSR/ISR sells the organization's products and services for prospective and established customers. Whether at the counter, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions, and ensuring a smooth and quick sales process. Why work with us? <ul> <li>Benefits are effective on day one for all full-time direct hires</li> <li> Training programs are available to help guide team members and develop new skills </li> <li> Growth Opportunities - there is immense opportunities to grow your career </li> <li> You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. </li> </ul>Position responsibilities may include: <ul> <li>Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li>Provide excellent customer service via face to face, phone calls and e-mails. </li> <li>Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li>Recommend alternate products based on cost, availability or specifications as needed. </li> <li>Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li>Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li>Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li>Provide accurate information regarding availability of in-stock items. </li> <li>Assist customers with warranties and returns. </li> <li>Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li>Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li>Maintain records and prepare reports on sales activities. </li> <li>Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li>Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li>Understand and follow work instructions, operating procedures, and company policies. </li> <li>Participate in additional projects/activities to support ongoing business needs. </li> </ul>Nature & Scope:<ul> <li>Works within well-defined instructions </li> <li>Uses established procedures and works under supervision to perform assigned tasks </li> <li>Work is closely supervised </li> </ul>Knowledge & Skills:<ul> <li>Knowledge of HVAC equipment/products is preferred </li> <li>General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li>Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li>Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li>Good phone etiquette and e-mail etiquette </li> <li>Ability to deal with high-volume customer traffic </li> <li>Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li>Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li>Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li>High level of attention to detail and accuracy </li> <li>Ability to establish positive working relationships with internal and external customers and employees </li> <li>Ability to use good judgment and strong work ethics and integrity on the job </li> <li>Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Experience: <ul> <li> 1-3 years of progressive sales and customer service experience </li> <li> 1-3 years in the HVAC industry preferred </li> </ul>Education/Certification:<ul> <li>High School diploma or GED equivalent, some colleges preferred </li> </ul>Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Reports To: <ul> <li>Branch Manager / Supervisor, Customer Service </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

CUSTOMER SERVICE REPRESENTATIVE/INSIDE SALES REPRESENTATIVE  -1 - STEVENS EQUIPMENT SUPPLY

Daikin Comfort Technologies Distribution, Inc., is seeking a professional, skilled individual for our HVAC Customer Service Supervisor position for our branch operations group located at our Conyers, GA branch. The CSR/ISR sells the organization's products and services for prospective and established customers. Whether at the counter, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions, and ensuring a smooth and quick sales process. Why work with us? <ul> <li>Benefits are effective on day one for all full-time direct hires</li> <li> Training programs are available to help guide team members and develop new skills </li> <li> Growth Opportunities - there is immense opportunities to grow your career </li> <li> You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. </li> </ul>Responsibilities may include:<ul> <li> Help the branch build its sales including the new business component by helping to maintain house accounts through active Dealer communication of new product launches, services, supplies, prices, and new products sales and or discounts via outbound calls and in house counter discussions. Conduct outbound calls for existing and lost customer accounts. </li> <li> Maintain sales programs within assigned territory by keeping customers informed about available services, supplies, prices, and new products. </li> <li> Provide excellent customer service via walk-ins, phone calls and e-mails. </li> <li> Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee correct item(s) are ordered. </li> <li> Recommend alternate products based on cost, availability or specifications as needed. </li> <li> Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li> Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li> Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li> Provide accurate information regarding availability of in-stock items. Conduct cycle counts as required. Replenish the showroom stock as needed. </li> <li> Assist customers with warranties and returns. </li> <li> Collaborate with the Branch Manager to determine the best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li> Daily processing of cash drawer, end of shift count of money. prepare deposit slip and place in safe. </li> <li> Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li> Monitor competitive activity and trends within territory. </li> <li> Maintain records and prepare reports on sales activities. </li> <li> Expand knowledge of HVAC products and keep current with latest trends within the industry. </li> <li> Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li> Understand and follow work instructions, operating procedures, and company policies. </li> <li> May travel to customer location to follow-up, make presentations or perform demonstrations. </li> <li> Assist in warehouse as needed, including inventory counts and movement of product including operating a forklift. </li> <li> Perform additional tasks as assigned. </li> </ul>Knowledge & Skills: <ul> <li> Knowledge of HVAC equipment / products is preferred. </li> <li> General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of database applications. </li> <li> Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email. <ul> <li> Positive, professional attitude, handling difficult customers with ability to diffuse negative situations. </li> <li> Developing rapport and effective listening skills </li> <li> Phone etiquette and e-mail etiquette </li> <li> Professionalism - patience, poise, and tact </li> <li> Ability to deal with high volume customer traffic. </li> </ul> </li> <li> Effective verbal skills - must be able to explain fairly technical parts information clearly. </li> <li> Written skills - must be able to effectively and timely communicate via e-mail with customers and accurately input orders. </li> <li> Effective organizational skills and time management skills including ability to prioritize and multi-task. </li> <li> High level of attention to detail and accuracy. </li> <li> Ability to establish positive working relationships with internal and external customers and employees. </li> <li> Ability to use good judgement and strong work ethics and integrity on the job. </li> <li> Ability to assist in the warehouse and operate a forklift as needed while doing so in a safe and efficient manner. </li> <li> Ability to understand and follow procedures, work instructions and company policies </li> </ul>Experience: <ul> <li> 6+ years of progressive sales and customer service experience preferred </li> <li> 6+ plus years in the HVAC industry preferred </li> </ul>Education: <ul> <li> High School diploma or GED equivalent, some college preferred </li> <li> HVAC certification preferred </li> </ul>Physical Requirements/Work Environment: <ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #IND123

CUSTOMER SERVICE/INSIDE SALES REPRESENTATIVE - 3

COME JOIN AN AMAZING TEAM! WE WANT TO OFFER YOU A CAREER, NOT JUST A JOB! Stevens Equipment Supply, a member of Daikin Industries Inc., is a wholesale distributor of equipment, parts, and supplies, is seeking a professional, skilled individual for our Customer Service/Inside Sales Representative role to support our branch operations group located in Phoenix, AZ. The CSR/ISR sells the organization's products and services for prospective and established customers. Whether at the counter, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions, and ensuring a smooth and quick sales process. Why work with us? <ul> <li>Benefits are effective on day one for all full-time direct hires</li> <li> Training programs are available to help guide team members and develop new skills </li> <li> Growth Opportunities - there is immense opportunities to grow your career </li> <li> You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. </li> </ul>Responsibilities may include:<ul> <li> Help the branch build its sales including the new business component by helping to maintain house accounts through active Dealer communication of new product launches, services, supplies, prices, and new products sales and or discounts via outbound calls and in house counter discussions. Conduct outbound calls for existing and lost customer accounts. </li> <li> Maintain sales programs within assigned territory by keeping customers informed about available services, supplies, prices, and new products. </li> <li> Provide excellent customer service via walk-ins, phone calls and e-mails. </li> <li> Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee correct item(s) are ordered. </li> <li> Recommend alternate products based on cost, availability or specifications as needed. </li> <li> Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li> Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li> Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li> Provide accurate information regarding availability of in-stock items. Conduct cycle counts as required. Replenish the showroom stock as needed. </li> <li> Assist customers with warranties and returns. </li> <li> Collaborate with the Branch Manager to determine the best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li> Daily processing of cash drawer, end of shift count of money. prepare deposit slip and place in safe. </li> <li> Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li> Monitor competitive activity and trends within territory. </li> <li> Maintain records and prepare reports on sales activities. </li> <li> Expand knowledge of HVAC products and keep current with latest trends within the industry. </li> <li> Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li> Understand and follow work instructions, operating procedures, and company policies. </li> <li> May travel to customer location to follow-up, make presentations or perform demonstrations. </li> <li> Assist in warehouse as needed, including inventory counts and movement of product including operating a forklift. </li> <li> Perform additional tasks as assigned. </li> </ul>Knowledge & Skills: <ul> <li> Knowledge of HVAC equipment / products is preferred. </li> <li> General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of database applications. </li> <li> Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email. <ul> <li> Positive, professional attitude, handling difficult customers with ability to diffuse negative situations. </li> <li> Developing rapport and effective listening skills </li> <li> Phone etiquette and e-mail etiquette </li> <li> Professionalism - patience, poise, and tact </li> <li> Ability to deal with high volume customer traffic. </li> </ul> </li> <li> Effective verbal skills - must be able to explain fairly technical parts information clearly. </li> <li> Written skills - must be able to effectively and timely communicate via e-mail with customers and accurately input orders. </li> <li> Effective organizational skills and time management skills including ability to prioritize and multi-task. </li> <li> High level of attention to detail and accuracy. </li> <li> Ability to establish positive working relationships with internal and external customers and employees. </li> <li> Ability to use good judgement and strong work ethics and integrity on the job. </li> <li> Ability to assist in the warehouse and operate a forklift as needed while doing so in a safe and efficient manner. </li> <li> Ability to understand and follow procedures, work instructions and company policies </li> </ul>Experience: <ul> <li> 6+ years of progressive sales or customer service experience </li> <li> 6+ plus years in the HVAC industry preferred </li> </ul>Education: <ul> <li> High School diploma or GED equivalent, some college preferred </li> <li> HVAC certification preferred </li> </ul>Physical Requirements/Work Environment: <ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #IND123

CUSTOMER SERVICE/INSIDE SALES REPRESENTATIVE - 3  - STEVENS EQUIPMENT SUPPLY

The Commercial Sales Manager is responsible for individual and team sales performance of the assigned business region and pursue optimum efficiency and maximize profit. Builds relationships with existing customer base and prospect for new opportunities to grow Region Commercial market share. Position Responsibilities may include; <ul> <li>Service existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors. </li> </ul> <ul> <li>Design and execute sales strategies, policies, and programs for Roof Tops (RTU), Ductless and Variable Refrigerant Volume (VRV) product growth. </li> </ul> <ul> <li>Resolves customer issues by investigating problems, developing solutions, preparing reports, and making recommendations to management. </li> <li>Promote strong business relations with all internal and external associates. Promote and exemplify corporate values and standards. </li> <li>Collaborate with Marketing and Sales departments on specifications, cost, compatibility and availability of products as compared to needs for the RTU, Ductless and VRV Channels, as well as achieve growth especially in strategic product lines. </li> <li>Organize customer base training events, tradeshows and product launches, as it relates to the RTU and Ductless products. </li> <li>Develop business relationships with mechanical contractors and maintain a substantial installation network with-in the region / area. </li> <li>Participate in additional projects/activities to support ongoing business needs and sales growth. </li> </ul>Nature & Scope:<ul> <li>Applies advanced knowledge of job area typically obtained through advanced education and work experience</li> </ul> <ul> <li>Manages projects and processes while working independently and with limited supervision </li> <li>Coaches and reviews the work of lower-level professionals </li> </ul> <ul> <li>Problems faced are difficult and sometimes complex; takes a new perspective on existing solutions </li> </ul>Knowledge & Skills:<ul> <li>Understanding of the HVAC contracting business </li> </ul> <ul> <li>Ability to read and understand construction documents/drawings </li> </ul> <ul> <li>Strong customer service skills and relationship management skills with the ability to generate new business through creating and carrying out a sales plan </li> <li>Working knowledge of MS Office - Excel, Word, PowerPoint, Outlook </li> </ul> <ul> <li>Effective Project Management skills, working knowledge of PM software, experience with Asana is a plus </li> </ul> <ul> <li>Ability to establish positive working relationships with internal and external customers and employees </li> <li>Excellent verbal and written communication and presentation skills </li> <li>Change management skills- implementing new processes and procedures </li> <li>Demonstrated analytical and problem solving techniques </li> <li>Effective organizational and time management skills including ability to prioritize and on-time completion of projects </li> <li>Ability to apply good judgement and strong work ethics and integrity on the job </li> <li>Ability to adapt quickly to change and work effectively on various types of activities </li> <li>Strong team player, results-oriented, dedicated to excellence, and sense of urgency to achieve business objectives </li> <li>Ability to maintain a flexible work schedule to travel to work sites/customer locations to accommodate account/client needs </li> <li>Ability to practice safe work habits and follow company policies/procedures, including safety guidelines </li> </ul>Experience:<ul> <li>Minimum 3-5 plus years of sales experience in HVAC Light Commercial industry </li> </ul>Education/Certification:<ul> <li>Bachelor's Degree (or equivalent, relevant industry experience) </li> </ul>People Management: No Physical Requirements / Work Environment: <ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations. </li> <li>Out-of-the -area and overnight travel on occasion. Valid driver's license required without driving restrictions </li> <li>Ability to lift up to 30 pounds </li> </ul>Reports To: <ul> <li>Manager, Regional </li> </ul>Compensation range: $77,220.00 - 96,790.00 Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. Daikin Global | A leading air conditioning and refrigeration innovator and provider for residential, commercial,l and industrial applications Daikin Industries, Ltd. is a leading innovator and provider of advanced, high-quality air conditioning solutions for residential, commercial, and industrial applications. Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Commercial Sales Manager

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our Warehouse Coordinator position for our branch operations group located at our Austin, TX branch. The Warehouse Coordinator responsibilities include coordinating the daily functions of warehouse personnel and processes. This includes maintaining inventory and processing deliveries and ensure accuracy of shipping and receiving of supplies/parts. The warehouse coordinator takes direction from the Branch manager or warehouse manager. The warehouse coordinator is accountable for the movement of all materials within the warehouse and the overall appearance while ensuring to meet all safety protocols. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. Position Responsibilities may include; <ul> <li>Safely and efficiently, operate forklift and additional warehouse equipment to properly load/unload/transfer material and product without causing damage within the warehouse and to/from delivery trucks. </li> <li>Ensure work is completed efficiently, safely, timely and with high quality standards. </li> <li>Provide support for internal and external customers. </li> <li>Manage the warehouse purchasing and inventory paying special attention to inventory control and asset protection. </li> <li>Complete cycle counts based on SOX requirements. </li> <li>Responsible for timely and accurate completion of paperwork and transaction entries. </li> <li>Maintain warehouse and forklift by following good housekeeping and safety procedures including pre and post shift forklift inspections to maintain a safe and organized work environment. Alert manager of any concerns immediately. </li> <li>Provide training and guidance with the warehouse associates. </li> <li>Work with the branch manager to ensure employee relations within the warehouse are effective and positive, </li> <li>Manage and ensure accuracy of the warehouse employee timekeeping, </li> <li>Assist Customers and CSRs as needed. </li> <li>Follow standard operating procedures, established work processes and Company policies. </li> <li>Wear the proper PPE and uniform at all times. </li> <li>Perform additional tasks as required. </li> </ul>Nature & Scope:<ul> <li>Works within well-defined instructions </li> <li>Uses established procedures and works under supervision to perform assigned tasks </li> <li>Work is closely supervised </li> </ul>Knowledge & Skills:<ul> <li>Knowledge of computer systems within warehouse including MS Outlook and database applications </li> <li>Ability to safely and efficiently operate a forklift including additional tools for the loading, transferring of products </li> <li>Working knowledge of warehouse operations including safety protocols </li> <li>Effective verbal and written communication skills and ability to read and interpret work instructions, customer orders, including product names and numbers </li> <li>High level of attention to detail and accuracy </li> <li>Ability to work as a team and motivate others </li> <li>Effective organizational skills and time management skills including ability to prioritize and multi-task. </li> <li>Ability to establish positive working relationships with internal and external customers and employees. </li> <li>Ability to handle high volume customer traffic through phone, walk-ins and e-mail. </li> <li>Ability to use good judgement and strong work ethics and integrity on the job. </li> <li>Ability to understand and follow procedures, work instructions and company policies </li> <li>Knowledge of HVAC equipment / products is preferred </li> </ul>Competency: Experience:<ul> <li>5 plus years of progressive warehouse experience including forklift operations </li> </ul>Education/Certification:<ul> <li>High school diploma or GED equivalent. College education is preferred </li> </ul>People Management: No Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations</li> </ul>Reports To:<ul> <li>Manager, Branch/Warehouse </li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Coordinator Warehouse

The Cost Accountant Supports the Corporate Controller with internal cost reporting for the management of every business. The Cost Accountant's purpose is to classify, record, and appropriate allocation of expenditure for the determination of the costs of products or services, the relation of these costs to sales values, and the ascertainment of profitability. Covers matters relating to ascertainment, recording and control of costs by proper analysis and classification in order to find out cost per unit. Acts as a business partner to the Plant Controller and will provide focused support to the Plant Operating Team and plant personnel. Compares factors affecting prices and profitability of products or services. The Cost Accountant will rotate through several positions designed to provide the knowledge and background required to accept Controller and Management opportunities. Position Responsibilities May include: Budgeting and Forecasting:<ul> <li>Responsible for working with plant personnel in preparing the annual budget, along with weekly and monthly forecasts. </li> </ul>Financial Statement Analysis: Analyzing (vs. fcst, plan, & PY), distributing, and presenting financials to Plant operating Team. This includes training personnel on interpreting financials and most importantly identifying root causes of any problematic areas, guiding implementation of corrective action, and monitoring results. <ul> <li>Develop metrics to aid in improving efficiency & effectiveness:</li> </ul>Planning, studying, and collecting data to determine costs of business activity such as raw material purchases, inventory and labor along with analyzing changes made to determine effects on cost. Provide insight for specific improvements in plant material, labor, overhead, scrap, floor planning, inventory levels, staffing, etc. to improve efficiency and effectiveness of the plant. <ul> <li>Inventory Accuracy: </li> <li>Reconcile and maintain accurate inventory records within the scope of the Plant Operations. </li> </ul>Fixed Asset Accounting: <ul> <li>Assist project leaders with preparing capital request including cost justification. </li> <li>Monitor and report on project status and spending versus plan. </li> <li>Ensure fixed asset records are maintained and accurate. </li> <li>Policy Procedures and General Operational Review: </li> <li>Ensure adequate controls and procedures. </li> <li>Assist Operations in performing audits and maintaining controls. </li> <li>Monitor compliance and provide corrective support as it relates to internal audit deficiencies. </li> <li>Assist operations in maintaining compliance with SOX requirements, including performing audits & maintaining controls. </li> <li>Assists in the estimates of new and proposed product and project costs. </li> <li>Perform additional projects/duties to support ongoing business needs. </li> </ul>Nature & Scope:<ul> <li>Applies practical knowledge of job area typically obtained through advanced education and work experience</li> <li>Performs a range of mainly straightforward assignments</li> <li>Works independently with general supervision</li> <li>Problems faced are difficult but not typically complex</li> </ul>Knowledge & Skills:<ul> <li>Knowledge of Generally Accepted Accounting Principles GAAP) with strong cost systems background </li> <li>Experience working with engineering and manufacturing personnel on development and analysis of cost standards </li> <li>Basic understanding of outside department functions (engineering, customer support, IT, procurement, marketing, sales, etc.) </li> <li>Excellent analytical and quantitative skills, high level of attention to detail and accuracy, and problem-solving skills </li> <li>MS Office - Outlook, Word, and Advanced Excel skills, Access is a plus </li> <li>Effective written and verbal communication skills including listening & questioning with strong business acumen </li> <li>Exceptional planning, organizational skills, and the ability to manage multiple competing priorities </li> <li>Ability to carry out specific projects to meet goals and deadlines, results oriented and customer focused </li> <li>Ability to effectively collaborate with all levels of management and establish positive working relationships </li> <li>Ability to apply good judgement, strong work ethics and integrity on the job </li> </ul>Experience:<ul> <li>2 - 5 years - Plant or Operations experience preferred </li> <li>Sarbanes Oxley & Controls experience is a plus </li> </ul>Education/Certification: Bachelor's degree in accounting, finance, or related field People Management: No Physical Requirements / Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations Reports To: Division Controller / Director, Accounting Ops / Assistant, Controller The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #LinkedIn

Cost Accountant 2

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales position for our branch operations group located at our Little Rock, AR branch. The CSR sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services. The CSR collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li> Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li> Provide excellent customer service via face to face, phone calls and e-mails. </li> <li> Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li> Recommend alternate products based on cost, availability or specifications as needed. </li> <li> Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li> Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li> Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li> Provide accurate information regarding availability of in-stock items. </li> <li> Assist customers with warranties and returns. </li> <li> Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li> Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li> Maintain records and prepare reports on sales activities. </li> <li> Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li> Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li> Understand and follow work instructions, operating procedures, and company policies. </li> <li> Participate in additional projects/activities to support ongoing business needs. </li> </ul>Nature and Scope:<ul> <li>Works within well-defined instructions</li> <li>Uses established procedures and works under supervision to perform assigned tasks</li> <li>Work is closely supervised</li> </ul>Knowledge & Skills:<ul> <li> Knowledge of HVAC equipment/products is preferred </li> <li> General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li> Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li> Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li> Good phone etiquette and e-mail etiquette </li> <li> Ability to deal with high-volume customer traffic </li> <li> Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li> Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li> Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li> High level of attention to detail and accuracy </li> <li> Ability to establish positive working relationships with internal and external customers and employees </li> <li> Ability to use good judgment and strong work ethics and integrity on the job </li> <li> Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Experience:<ul> <li> 1 - 3 years of progressive sales experience </li> </ul>Education:<ul> <li> High School diploma or GED equivalent, some colleges preferred </li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Counter Sales (HVAC)

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales position for our branch operations group located at our Austin, TX branch. The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services. The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. Position Responsibilities may include: <ul> <li>Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li>Provide excellent customer service via face to face, phone calls and e-mails. </li> <li>Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li>Recommend alternate products based on cost, availability or specifications as needed. </li> <li>Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li>Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li>Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li>Provide accurate information regarding availability of in-stock items. </li> <li>Assist customers with warranties and returns. </li> <li>Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li>Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li>Maintain records and prepare reports on sales activities. </li> <li>Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li>Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li>Understand and follow work instructions, operating procedures, and company policies. </li> <li>Participate in additional projects/activities to support ongoing business needs. </li> </ul>Nature & Scope:<ul> <li>Works within well-defined instructions </li> <li>Uses established procedures and works under supervision to perform assigned tasks </li> <li>Work is closely supervised </li> </ul>Knowledge & Skills:<ul> <li>Knowledge of HVAC equipment/products is preferred </li> <li>General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li>Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li>Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li>Good phone etiquette and e-mail etiquette </li> <li>Ability to deal with high-volume customer traffic </li> <li>Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li>Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li>Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li>High level of attention to detail and accuracy </li> <li>Ability to establish positive working relationships with internal and external customers and employees </li> <li>Ability to use good judgment and strong work ethics and integrity on the job </li> <li>Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Competency: Experience:<ul> <li>1 - 3 years of progressive sales experience </li> </ul>Education/Certification:<ul> <li>High School diploma or GED equivalent, some colleges preferred </li> </ul>People Management: No Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Reports To: <ul> <li>Branch Manager / Supervisor, Customer Service </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales position for our branch operations group located at our Mundelein, IL branch. The CSR sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services. The CSR collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li> Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li> Provide excellent customer service via face to face, phone calls and e-mails. </li> <li> Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li> Recommend alternate products based on cost, availability or specifications as needed. </li> <li> Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li> Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li> Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li> Provide accurate information regarding availability of in-stock items. </li> <li> Assist customers with warranties and returns. </li> <li> Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li> Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li> Maintain records and prepare reports on sales activities. </li> <li> Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li> Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li> Understand and follow work instructions, operating procedures, and company policies. </li> <li> Participate in additional projects/activities to support ongoing business needs. </li> </ul>Nature and Scope:<ul> <li>Works within well-defined instructions</li> <li>Uses established procedures and works under supervision to perform assigned tasks</li> <li>Work is closely supervised</li> </ul>Knowledge & Skills:<ul> <li> Knowledge of HVAC equipment/products is preferred </li> <li> General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li> Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li> Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li> Good phone etiquette and e-mail etiquette </li> <li> Ability to deal with high-volume customer traffic </li> <li> Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li> Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li> Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li> High level of attention to detail and accuracy </li> <li> Ability to establish positive working relationships with internal and external customers and employees </li> <li> Ability to use good judgment and strong work ethics and integrity on the job </li> <li> Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Experience:<ul> <li> 1 - 3 years of progressive sales experience </li> </ul>Education:<ul> <li> High School diploma or GED equivalent, some colleges preferred </li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Pay Range:<ul> <li>$20.50 - $23.32</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales position for our branch operations group located at our Mesquite, TX branch. The CSR sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions, and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products, and services. The CSR collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li> Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li> Provide excellent customer service vi-a face to face, phone calls and e-mails. </li> <li> Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li> Recommend alternate products based on cost, availability or specifications as needed. </li> <li> Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li> Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li> Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li> Provide accurate information regarding availability of in-stock items. </li> <li> Assist customers with warranties and returns. </li> <li> Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li> Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li> Maintain records and prepare reports on sales activities. </li> <li> Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li> Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li> Understand and follow work instructions, operating procedures, and company policies. </li> <li> Participate in additional projects/activities to support ongoing business needs. </li> <li> </li> </ul>Nature and Scope:<ul> <li>Works within well-defined instructions</li> <li>Uses established procedures and works under supervision to perform assigned tasks</li> <li>Work is closely supervised</li> </ul>Knowledge & Skills:<ul> <li> Knowledge of HVAC equipment/products is preferred </li> <li> General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li> Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li> Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li> Good phone etiquette and e-mail etiquette </li> <li> Ability to deal with high-volume customer traffic </li> <li> Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li> Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li> Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li> High level of attention to detail and accuracy </li> <li> Ability to establish positive working relationships with internal and external customers and employees </li> <li> Ability to use good judgment and strong work ethics and integrity on the job </li> <li> Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Experience:<ul> <li> 1 - 3 years of progressive sales experience </li> </ul>Education:<ul> <li>High School diploma or GED equivalent, some college preferred</li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

May include: <ul> <li> Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee correct item(s) are ordered. </li> <li> Support branch sales including the new business component by through active Dealer communication of new product launches, services, supplies, prices and new products sales and or discounts via outbound calls and in house counter discussions Conduct outbound calls of existing and lost customer accounts. </li> <li> Maintain sales programs within assigned territory by keeping customers informed about available services, supplies, prices, and new products. </li> <li> Provide excellent customer service including product/order information, sales, warranties and returns. </li> <li> Recommend alternate products based on cost, availability or specifications as needed. </li> <li> Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed Coordinate with manufacturing, sales, distribution and vendors regarding shipments. </li> <li> Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li> Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li> Provide accurate information regarding availability of in-stock items Conduct cycle counts as required Replenish the show room stock as needed. </li> <li> Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies Coordinate problem resolution with appropriate departments. </li> <li> Daily processing of cash drawer, end of shift count of money, prepare deposit slip and place in safe. </li> <li> Maintain records and prepare reports on sales activities. </li> <li> Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li> Monitor competitive activity and trends within territory. </li> <li> Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li> Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li> Understand and follow work instructions, operating procedures, and company policies. </li> <li> Assist in warehouse as needed, including inventory counts and movement of product including operating a forklift. </li> <li> Perform additional projects as assigned </li> </ul> Knowledge & Skills: <ul> <li> Knowledge of HVAC equipment / products is preferred. </li> <li> General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of database applications. </li> <li> Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email. </li> <li> Positive, professional attitude, handling difficult customers with ability to diffuse negative situations. </li> <li> Developing rapport and effective listening skills </li> <li> Professionalism - patience, poise and tact and ability to deal with high volume customer traffic. </li> <li> Effective verbal and written skills - must be able to explain technical parts information clearly and able to communicate with customers and accurately input orders. </li> <li> Effective organizational skills and time management skills including ability to prioritize and multi-task. </li> <li> High level of attention to detail and accuracy and compliance oriented. </li> <li> Ability to establish positive working relationships with internal and external customers and employees. </li> <li> Ability to apply good judgement and strong work ethics and integrity on the job and results driven. </li> <li> Ability to assist in the warehouse and operate a forklift as needed while doing so in a safe and efficient manner. </li> <li> Ability to understand and follow procedures, work instructions and company policies </li> </ul> Experience: <ul> <li> 3 - 6 years of progressive sales and customer service experience </li> <li> 3 plus years in the HVAC industry </li> </ul> Education: <ul> <li> High School diploma or GED equivalent, some college preferred. </li> <li> HVAC training a plus </li> </ul> Physical Requirements/Work Environment: <ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations </li> <li> May travel occasionally to customer sites, training events, company related meetings, etc. - estimated 20% </li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Counter Sales Associate

Functional Responsibilities: <ul> <li> Conversant in all of the key product lines </li> <li> Stay current on eclipse, know how to enter orders, search for orders and product and order special order equipment as needed. </li> <li> Ability to upsell and accessorize customer's order. </li> <li> Effective and courteous follow up and problem resolution for customers. </li> <li> Ability to properly process Warranty claims and returns properly. </li> </ul> Critical Duties and Responsibilities: <ul> <li> Sell and Service the customer so they want to return, be available, Listen and help them make their business better. </li> <li> Attends product and technical training. </li> <li> Reviews Calling Ques to follow up on customer orders. </li> <li> Assist Branch Manager in solving customer problems. </li> <li> Performs cycle counts in responsible manner once a month. </li> <li> Enforces company procedures and policies for returns, damages, shortages, and backorders. </li> <li> Contact customers to increase sales during slow periods, to increase existing orders, notify truck is in area or any other customer service initiative. </li> <li> Sweeps, cleans, and neatens as necessary. </li> <li> Annual physical inventory </li> </ul> Performance Guidelines : <ul> <li> Customers satisfied. </li> <li> Orders placed in a timely manner. </li> <li> Branch evaluations are 75% or higher. </li> <li> Calling Ques within 30 days </li> <li> A minimum of 3 classes on product or technical instruction </li> </ul> Requirements and Qualifications : <ul> <li> Excellent communication skills </li> <li> Positive, Can-Do attitude. </li> <li> Valid Driver's License </li> <li> Computer literacy preferred. </li> </ul> Organizational Relationship: <ul> <li> This position reports directly to the Branch manager. </li> <li> No personnel report to this position </li> </ul> Pay range: $20-26/hr Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services. The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Position Responsibilities may include: <ul> <li>Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li>Provide excellent customer service via face to face, phone calls and e-mails. </li> <li>Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li>Recommend alternate products based on cost, availability or specifications as needed. </li> <li>Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li>Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li>Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li>Provide accurate information regarding availability of in-stock items. </li> <li>Assist customers with warranties and returns. </li> <li>Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li>Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li>Maintain records and prepare reports on sales activities. </li> <li>Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li>Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li>Understand and follow work instructions, operating procedures, and company policies. </li> <li>Participate in additional projects/activities to support ongoing business needs. </li> </ul>Nature & Scope:<ul> <li>Works within well-defined instructions </li> <li>Uses established procedures and works under supervision to perform assigned tasks </li> <li>Work is closely supervised </li> </ul>Knowledge & Skills:<ul> <li>Knowledge of HVAC equipment/products is preferred </li> <li>General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li>Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li>Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li>Good phone etiquette and e-mail etiquette </li> <li>Ability to deal with high-volume customer traffic </li> <li>Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li>Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li>Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li>High level of attention to detail and accuracy </li> <li>Ability to establish positive working relationships with internal and external customers and employees </li> <li>Ability to use good judgment and strong work ethics and integrity on the job </li> <li>Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Competency: Experience:<ul> <li>1 - 3 years of progressive sales experience </li> </ul>Education/Certification:<ul> <li>High School diploma or GED equivalent, some colleges preferred </li> </ul>People Management: No Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Reports To: <ul> <li>Branch Manager / Supervisor, Customer Service </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Counter Sales Associate 1

The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services. The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Position Responsibilities may include: <ul> <li>Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li>Provide excellent customer service via face to face, phone calls and e-mails. </li> <li>Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li>Recommend alternate products based on cost, availability or specifications as needed. </li> <li>Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li>Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li>Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li>Provide accurate information regarding availability of in-stock items. </li> <li>Assist customers with warranties and returns. </li> <li>Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li>Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li>Maintain records and prepare reports on sales activities. </li> <li>Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li>Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li>Understand and follow work instructions, operating procedures, and company policies. </li> <li>Participate in additional projects/activities to support ongoing business needs. </li> </ul>Nature & Scope:<ul> <li>Works within well-defined instructions </li> <li>Uses established procedures and works under supervision to perform assigned tasks </li> <li>Work is closely supervised </li> </ul>Knowledge & Skills:<ul> <li>Knowledge of HVAC equipment/products is preferred </li> <li>General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li>Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li>Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li>Good phone etiquette and e-mail etiquette </li> <li>Ability to deal with high-volume customer traffic </li> <li>Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li>Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li>Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li>High level of attention to detail and accuracy </li> <li>Ability to establish positive working relationships with internal and external customers and employees </li> <li>Ability to use good judgment and strong work ethics and integrity on the job </li> <li>Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Competency: Experience:<ul> <li>1 - 3 years of progressive sales experience </li> </ul>Education/Certification:<ul> <li>High School diploma or GED equivalent, some colleges preferred </li> </ul>People Management: No Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Reports To: <ul> <li>Branch Manager / Supervisor, Customer Service </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

May include; &bull; Help the branch build its sales including the new business component by helping to maintain house accounts through active Dealer communication of new product launches, services, supplies, prices and new products sales and or discounts via outbound calls and in house counter discussions. Conduct outbound calls of existing and lost customer accounts. &bull; Maintain sales programs within assigned territory by keeping customers informed about available services, supplies, prices and new products. &bull; Provide excellent customer service via walk-ins, phone calls and e-mails; includes product/order information, sales, warranties and returns. &bull; Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee correct item(s) are ordered. &bull; Recommend alternate products based on cost, availability or specifications as needed. &bull; Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution and vendors regarding shipments. &bull; Generate new and repeat sales by providing product and technical information in a timely manner. &bull; Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. &bull; Provide accurate information regarding availability of in-stock items. Conduct cycle counts as required. Replenish the show room stock as needed. &bull; Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. &bull; Daily processing of cash drawer, end of shift count of money, prepare deposit slip and place in safe. &bull; Maintain records and prepare reports on sales activities. &bull; Periodically reach out to customers to determine satisfaction with the organization, products and services &bull; Monitor competitive activity and trends within territory. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Customer Service Representative/Inside Sales Representative

The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services. The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Position Responsibilities may include: <ul> <li>Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li>Provide excellent customer service via face to face, phone calls and e-mails. </li> <li>Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li>Recommend alternate products based on cost, availability or specifications as needed. </li> <li>Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li>Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li>Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li>Provide accurate information regarding availability of in-stock items. </li> <li>Assist customers with warranties and returns. </li> <li>Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li>Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li>Maintain records and prepare reports on sales activities. </li> <li>Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li>Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li>Understand and follow work instructions, operating procedures, and company policies. </li> <li>Participate in additional projects/activities to support ongoing business needs. </li> </ul>Nature & Scope:<ul> <li>Works within well-defined instructions </li> <li>Uses established procedures and works under supervision to perform assigned tasks </li> <li>Work is closely supervised </li> </ul>Knowledge & Skills:<ul> <li>Knowledge of HVAC equipment/products is preferred </li> <li>General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li>Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li>Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li>Good phone etiquette and e-mail etiquette </li> <li>Ability to deal with high-volume customer traffic </li> <li>Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li>Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li>Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li>High level of attention to detail and accuracy </li> <li>Ability to establish positive working relationships with internal and external customers and employees </li> <li>Ability to use good judgment and strong work ethics and integrity on the job </li> <li>Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Competency: Experience:<ul> <li>1 - 3 years of progressive sales experience </li> </ul>Education/Certification:<ul> <li>High School diploma or GED equivalent, some colleges preferred </li> </ul>People Management: No Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Reports To: <ul> <li>Branch Manager / Supervisor, Customer Service </li> </ul>Pay Range - $21.50 to $26.11 hourly The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services. The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Position Responsibilities may include: <ul> <li>Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li>Provide excellent customer service via face to face, phone calls and e-mails. </li> <li>Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li>Recommend alternate products based on cost, availability or specifications as needed. </li> <li>Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li>Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li>Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li>Provide accurate information regarding availability of in-stock items. </li> <li>Assist customers with warranties and returns. </li> <li>Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li>Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li>Maintain records and prepare reports on sales activities. </li> <li>Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li>Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li>Understand and follow work instructions, operating procedures, and company policies. </li> <li>Participate in additional projects/activities to support ongoing business needs. </li> </ul>Nature & Scope:<ul> <li>Works within well-defined instructions </li> <li>Uses established procedures and works under supervision to perform assigned tasks </li> <li>Work is closely supervised </li> </ul>Knowledge & Skills:<ul> <li>Knowledge of HVAC equipment/products is preferred </li> <li>General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li>Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li>Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li>Good phone etiquette and e-mail etiquette </li> <li>Ability to deal with high-volume customer traffic </li> <li>Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li>Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li>Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li>High level of attention to detail and accuracy </li> <li>Ability to establish positive working relationships with internal and external customers and employees </li> <li>Ability to use good judgment and strong work ethics and integrity on the job </li> <li>Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Competency: Experience:<ul> <li>1 - 3 years of progressive sales experience </li> </ul>Education/Certification:<ul> <li>High School diploma or GED equivalent, some colleges preferred </li> </ul>People Management: No Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Reports To: <ul> <li>Branch Manager / Supervisor, Customer Service </li> </ul>Pay Range:<ul> <li>$21.78 - $27.24</li> </ul> The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities

The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services. The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Position Responsibilities may include: <ul> <li>Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li>Provide excellent customer service via face to face, phone calls and e-mails. </li> <li>Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li>Recommend alternate products based on cost, availability or specifications as needed. </li> <li>Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li>Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li>Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li>Provide accurate information regarding availability of in-stock items. </li> <li>Assist customers with warranties and returns. </li> <li>Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li>Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li>Maintain records and prepare reports on sales activities. </li> <li>Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li>Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li>Understand and follow work instructions, operating procedures, and company policies. </li> <li>Participate in additional projects/activities to support ongoing business needs. </li> </ul>Nature & Scope:<ul> <li>Works within well-defined instructions </li> <li>Uses established procedures and works under supervision to perform assigned tasks </li> <li>Work is closely supervised </li> </ul>Knowledge & Skills:<ul> <li>Knowledge of HVAC equipment/products is preferred </li> <li>General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li>Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li>Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li>Good phone etiquette and e-mail etiquette </li> <li>Ability to deal with high-volume customer traffic </li> <li>Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li>Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li>Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li>High level of attention to detail and accuracy </li> <li>Ability to establish positive working relationships with internal and external customers and employees </li> <li>Ability to use good judgment and strong work ethics and integrity on the job </li> <li>Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Competency: Experience:<ul> <li>1 - 3 years of progressive sales experience </li> </ul>Education/Certification:<ul> <li>High School diploma or GED equivalent, some colleges preferred </li> </ul>People Management: No Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Reports To: <ul> <li>Branch Manager / Supervisor, Customer Service </li> </ul>Payrate: $23.50 to $28.38 hourly The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

May include: <ul> <li> Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee correct item(s) are ordered </li> <li> Support branch sales including the new business component by through active Dealer communication of new product launches, services, supplies, prices and new products sales and or discounts via outbound calls and in house counter discussions Conduct outbound calls of existing and lost customer accounts </li> <li> Maintain sales programs within assigned territory by keeping customers informed about available services, supplies, prices and new products </li> <li> Provide excellent customer service includes product/order information, sales, warranties and returns </li> <li> Recommend alternate products based on cost, availability or specifications as needed </li> <li> Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed Coordinate with manufacturing, sales, distribution and vendors regarding shipments </li> <li> Generate new and repeat sales by providing product and technical information in a timely manner </li> <li> Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction </li> <li> Provide accurate information regarding availability of in-stock items Conduct cycle counts as required Replenish the show room stock as needed </li> <li> Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies Coordinate problem resolution with appropriate departments </li> <li> Daily processing of cash drawer, end of shift count of money, prepare deposit slip and place in safe </li> <li> Maintain records and prepare reports on sales activities </li> <li> Periodically reach out to customers to determine satisfaction with the organization, products and services </li> <li> Monitor competitive activity and trends within territory </li> <li> Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li> Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible </li> <li> Understand and follow work instructions, operating procedures and company policies </li> <li> Assist in warehouse as needed, including inventory counts and movement of product including operating a forklift </li> <li> Perform additional projects as assigned </li> </ul> Nature and Scope : <ul> <li> Works within knowledge </li> </ul> Knowledge & Skills: <ul> <li> Knowledge of HVAC equipment / products is preferred </li> <li> General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of database applications. </li> <li> Effective and high quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li> Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li> Developing rapport and effective listening skills </li> <li> Effective verbal and written skills - must be able to explain technical parts information clearly and able to communicate with customers and accurately input orders. </li> <li> Effective organizational skills and time management skills including ability to prioritize and multi-task. </li> <li> High level of attention to detail and accuracy and compliance oriented. </li> <li> Ability to establish positive working relationships with internal and external customers and employees. </li> <li> Ability to apply good judgement and strong work ethics and integrity on the job and results driven. </li> <li> Ability to assist in the warehouse and operate a forklift as needed while doing so in a safe and efficient manner </li> <li> Ability to understand and follow procedures, work instructions and company policies </li> </ul>Experience<ul> <li> 3 - 6 years of progressive sales & customer service experience </li> <li> 3+ years in the HVAC industry </li> </ul> Education: <ul> <li> High School diploma or GED equivalent, some college preferred </li> <li> HVAC training a plus </li> </ul> Physical Requirements/Work Environment: <ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations. May travel occasionally to customer sites, training events, company related meetings, etc. - estimated 20% </li> </ul> Pay Range : <ul> <li> $20.03 - $25.01 hourly </li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

May include: <ul> <li> Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee correct item(s) are ordered </li> <li> Support branch sales including the new business component by through active Dealer communication of new product launches, services, supplies, prices and new products sales and or discounts via outbound calls and in house counter discussions Conduct outbound calls of existing and lost customer accounts </li> <li> Maintain sales programs within assigned territory by keeping customers informed about available services, supplies, prices and new products </li> <li> Provide excellent customer service includes product/order information, sales, warranties and returns </li> <li> Recommend alternate products based on cost, availability or specifications as needed </li> <li> Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed Coordinate with manufacturing, sales, distribution and vendors regarding shipments </li> <li> Generate new and repeat sales by providing product and technical information in a timely manner </li> <li> Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction </li> <li> Provide accurate information regarding availability of in-stock items Conduct cycle counts as required Replenish the show room stock as needed </li> <li> Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies Coordinate problem resolution with appropriate departments </li> <li> Daily processing of cash drawer, end of shift count of money, prepare deposit slip and place in safe </li> <li> Maintain records and prepare reports on sales activities </li> <li> Periodically reach out to customers to determine satisfaction with the organization, products and services </li> <li> Monitor competitive activity and trends within territory </li> <li> Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li> Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible </li> <li> Understand and follow work instructions, operating procedures and company policies </li> <li> Assist in warehouse as needed, including inventory counts and movement of product including operating a forklift </li> <li> Perform additional projects as assigned </li> </ul> Nature and Scope : <ul> <li> Works within knowledge </li> </ul> Knowledge & Skills: <ul> <li> Knowledge of HVAC equipment / products is preferred </li> <li> General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of database applications. </li> <li> Effective and high quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li> Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li> Developing rapport and effective listening skills </li> <li> Effective verbal and written skills - must be able to explain technical parts information clearly and able to communicate with customers and accurately input orders. </li> <li> Effective organizational skills and time management skills including ability to prioritize and multi-task. </li> <li> High level of attention to detail and accuracy and compliance oriented. </li> <li> Ability to establish positive working relationships with internal and external customers and employees. </li> <li> Ability to apply good judgement and strong work ethics and integrity on the job and results driven. </li> <li> Ability to assist in the warehouse and operate a forklift as needed while doing so in a safe and efficient manner </li> <li> Ability to understand and follow procedures, work instructions and company policies </li> </ul>Experience<ul> <li> 3 - 6 years of progressive sales & customer service experience </li> <li> 3+ years in the HVAC industry </li> </ul> Education: <ul> <li> High School diploma or GED equivalent, some college preferred </li> <li> HVAC training a plus </li> </ul> Physical Requirements/Work Environment: <ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations. May travel occasionally to customer sites, training events, company related meetings, etc. - estimated 20% </li> </ul> Pay Range : <ul> <li> $24.50 - $29.22 hourly </li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales position for our branch operations group located at our Garland, TX branch. The CSR sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services. The CSR collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li> Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li> Provide excellent customer service via face to face, phone calls and e-mails. </li> <li> Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li> Recommend alternate products based on cost, availability or specifications as needed. </li> <li> Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li> Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li> Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li> Provide accurate information regarding availability of in-stock items. </li> <li> Assist customers with warranties and returns. </li> <li> Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li> Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li> Maintain records and prepare reports on sales activities. </li> <li> Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li> Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li> Understand and follow work instructions, operating procedures, and company policies. </li> <li> Participate in additional projects/activities to support ongoing business needs. </li> </ul>Nature and Scope:<ul> <li>Works within well-defined instructions</li> <li>Uses established procedures and works under supervision to perform assigned tasks</li> <li>Work is closely supervised</li> </ul>Knowledge & Skills:<ul> <li> Knowledge of HVAC equipment/products is preferred </li> <li> General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li> Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li> Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li> Good phone etiquette and e-mail etiquette </li> <li> Ability to deal with high-volume customer traffic </li> <li> Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li> Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li> Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li> High level of attention to detail and accuracy </li> <li> Ability to establish positive working relationships with internal and external customers and employees </li> <li> Ability to use good judgment and strong work ethics and integrity on the job </li> <li> Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Experience:<ul> <li> 1 - 3 years of progressive sales experience </li> </ul>Education:<ul> <li> High School diploma or GED equivalent, some colleges preferred </li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Customer Service Representative/Inside Sales Representative, Level 1

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales position for our branch operations group located at our Beaumont, TX branch. The CSR sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services. The CSR collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li> Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li> Provide excellent customer service via face to face, phone calls and e-mails. </li> <li> Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li> Recommend alternate products based on cost, availability or specifications as needed. </li> <li> Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li> Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li> Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li> Provide accurate information regarding availability of in-stock items. </li> <li> Assist customers with warranties and returns. </li> <li> Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li> Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li> Maintain records and prepare reports on sales activities. </li> <li> Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li> Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li> Understand and follow work instructions, operating procedures, and company policies. </li> <li>Participate in additional projects/activities to support ongoing business needs.</li> </ul>Nature and Scope:<ul> <li>Works within well-defined instructions</li> <li>Uses established procedures and works under supervision to perform assigned tasks</li> <li>Work is closely supervised</li> </ul>Knowledge & Skills:<ul> <li> Some knowledge of HVAC equipment/products is required </li> <li> General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li> Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li> Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li> Good phone etiquette and e-mail etiquette </li> <li> Ability to deal with high-volume customer traffic </li> <li> Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li> Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li> Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li> High level of attention to detail and accuracy </li> <li> Ability to establish positive working relationships with internal and external customers and employees </li> <li> Ability to use good judgment and strong work ethics and integrity on the job </li> <li> Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Experience:<ul> <li> 3 - 6 years of progressive sales experience </li> <li> 3 plus years in the HVAC industry </li> </ul>Education:<ul> <li> High School diploma or GED equivalent, some colleges preferred </li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Customer Service Representative/Inside Sales Representative, Level 2

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales position for our branch operations group located at our Elgin, IL branch. The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services. The CSR/Inside Sales Rep collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. Position Responsibilities may include: <ul> <li>Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li>Provide excellent customer service via face to face, phone calls and e-mails. </li> <li>Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li>Recommend alternate products based on cost, availability or specifications as needed. </li> <li>Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li>Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li>Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li>Provide accurate information regarding availability of in-stock items. </li> <li>Assist customers with warranties and returns. </li> <li>Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li>Train new customer service / inside sales representatives. </li> <li>Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li>Maintain records and prepare reports on sales activities. </li> <li>Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li>Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li>Understand and follow work instructions, operating procedures, and company policies. </li> <li>Participate in additional projects/activities to support ongoing business needs. </li> </ul>Nature & Scope: <ul> <li>Works within well-defined instructions </li> <li>Uses established procedures and works under supervision to perform assigned tasks </li> <li>Work is closely supervised </li> </ul>Knowledge & Skills: <ul> <li>Extensive knowledge of HVAC equipment/products is required </li> <li>General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li>Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li>Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li>Good phone etiquette and e-mail etiquette </li> <li>Ability to deal with high-volume customer traffic </li> <li>Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li>Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li>Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li>High level of attention to detail and accuracy </li> <li>Ability to establish positive working relationships with internal and external customers and employees </li> <li>Ability to use good judgment and strong work ethics and integrity on the job </li> <li>Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Experience:<ul> <li>6+ years of progressive sales experience </li> <li>5 plus years in the HVAC industry </li> </ul>Education/Certification: <ul> <li>High School diploma or GED equivalent, some college preferred - HVAC certification preferred </li> </ul>People Management: No Physical Requirements / Work Environment: <ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Pay Range: <ul> <li>Hourly Range $20.50 to $27.60 </li> </ul>Reports To: <ul> <li>Branch Manager / Supervisor, Customer Service </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Customer Service Representative/Inside Sales Representative, Level 3

May include;<ul> <li>Help the branch build its sales including the new business component by helping to maintain house accounts through active Dealer communication of new product launches, services, supplies, prices and new products sales and or discounts via outbound calls and in house counter discussions. Conduct outbound calls of existing and lost customer accounts. </li> <li>Maintain sales programs within assigned territory by keeping customers informed about available services, supplies, prices and new products.</li> <li>Provide excellent customer service via walk-ins, phone calls and e-mails; includes product/order information, sales, warranties and returns.</li> <li>Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee correct item(s) are ordered.</li> <li>Recommend alternate products based on cost, availability or specifications as needed.</li> <li>Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution and vendors regarding shipments.</li> <li>Generate new and repeat sales by providing product and technical information in a timely manner.</li> <li>Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction.</li> <li>Provide accurate information regarding availability of in-stock items. Conduct cycle counts as required. Replenish the show room stock as needed. </li> <li>Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments.</li> <li>Daily processing of cash drawer, end of shift count of money, prepare deposit slip and place in safe.</li> <li>Maintain records and prepare reports on sales activities.</li> <li>Periodically reach out to customers to determine satisfaction with the organization, products and services</li> <li>Monitor competitive activity and trends within territory</li> <li>Expand knowledge of HVAC products and keep current with latest trends within the industry</li> <li>Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible.</li> <li>Understand and follow work instructions, operating procedures and company policies.</li> <li>Assist in warehouse as needed, including inventory counts and movement of product including operating a forklift.</li> <li>Perform additional tasks as assigned.</li> </ul>Nature and Scope<ul> <li>Takes direction from Branch Manager or Lead CSR.</li> <li>Works within well-defined instructions.</li> <li>Works with sales and others to grow existing customers, acquire new customers, and increase sales while increasing customer satisfaction</li> <li>Works within knowledge.</li> </ul>Knowledge and Skills<ul> <li>Knowledge of HVAC equipment / products is preferred</li> <li>General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications.</li> <li>Effective and high quality Customer Service/Relationship management skills via walk-ins, phone, and email;</li> <li>Positive, professional attitude, handling difficult customers with ability to diffuse negative situations</li> <li>Developing rapport and effective listening skills</li> <li>Professionalism - patience, poise and tact and ability to deal with high volume customer traffic</li> <li>Effective verbal and written skills - must be able to explain technical parts information clearly and able to communicate with customers and accurately input orders.</li> <li>Effective organizational skills and time management skills including ability to prioritize and multi-task.</li> <li>High level of attention to detail and accuracy and compliance oriented.</li> <li>Ability to establish positive working relationships with internal and external customers and employees.</li> <li>Ability to apply good judgement and strong work ethics and integrity on the job and results driven.</li> <li>Ability to assist in the warehouse and operate a forklift as needed while doing so in a safe and efficient manner</li> <li>Ability to understand and follow procedures, work instructions and company policies</li> </ul>Experience<ul> <li>1 - 3 years of progressive sales experience</li> <li>2 plus years of customer service experience</li> </ul>Education<ul> <li>High School diploma or GED equivalent, some college preferred</li> </ul>Physical Requirements / Working Environment<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> <li>May travel occasionally to customers sites, training events, company related meetings, etc. - estimated 20%</li> </ul>Pay Range<ul> <li>$24.50-28.00</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #ZR

Customer Service/ Inside Sales Representative

The Local Driver is responsible for the safe operation of company trucks for timely delivery of products to customer and company locations. The driver will safely load, unload and transfer products as needed utilizing various equipment and forklifts within the branch location, trucks/trailers and sites. The Driver will assist the branch/warehouse operations as needed with warehouse duties and front counter duties.They must possess high quality customer service skills as well. Position Responsibilities may include; <ul> <li>Load, unload and deliver product to customer sites within designated time frames safely using the most efficient routes as possible </li> <li>Maintain required logs and reports necessary to maintain compliance with DOT and Company policies relating to safety standards and operation of delivery vehicles, forklifts etc. </li> <li>Safely load and properly block, brace, and secure the cargo. </li> </ul> <ul> <li>Strong knowledge of driving/traffic and transportation laws, regulations and ensure continuous compliance while operating the truck(s). </li> </ul> <ul> <li>Operate forklift safely and efficiently to transfer, load, unload product - ensure accurate product and quantity of product is being loaded into customer </li> <li>Perform pre-check and post-check operations of Company vehicles and forklifts per required procedures </li> <li>Perform warehouse duties and ensure accurate product and quantity of product is being loaded / transferred for customers </li> <li>Follow good housekeeping and safety practices </li> </ul> <ul> <li>Heavy lifting required </li> <li>Act as the warehouse and/or front counter back up as needed </li> <li>Perform additional duties as needed </li> </ul>Nature & Scope: <ul> <li>Works within well-defined instructions </li> <li>Uses established procedures and works under supervision to perform assigned tasks </li> <li>Work is closely supervised </li> </ul>Knowledge & Skills:<ul> <li>Minimum 21 years old </li> <li>Possesses a valid driver's license in the state of employment </li> <li>Has a working knowledge of commercial truck mechanics </li> <li>Has a working knowledge of current Department of Transportation (DOT) regulations </li> <li>Has a minimum of 1 year of verifiable commercial driving experience within the past 3 years </li> <li>Placement as driver is contingent upon successful completion of DOT road test, pre-employment drug & alcohol testing, and background check </li> <li>DMV record cannot reflect an excess of 2 moving violations and/or preventable accidents within the past 3 years </li> </ul> <ul> <li>Valid driving license with excellent driving record </li> </ul> <ul> <li>Must pass DOT standards </li> <li>Excellent customer service skills </li> </ul> <ul> <li>Ability to proficiently use MS Office including Outlook & Excel, Mincron and a scanner </li> </ul> <ul> <li>Able to multi-task well with the ability to assist in warehouse or front counter or a branch as needed </li> <li>Be timely to work and conscientious of his/her time </li> <li>Ability to operate a forklift </li> </ul>Experience: <ul> <li>3+ yrs. driving a commercial vehicle </li> </ul> <ul> <li>Current Valid Driver License </li> </ul>Education/Certification: <ul> <li>High school diploma or GED </li> <li>DOT screening annually </li> </ul>People Management: No Physical Requirements / Work Environment: <ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations. Must be able to perform essential responsibilities with or without reasonable accommodations. The ability to lift and carry items weighing up to 40 lbs or lift lighter items repetitively or perform 2 man lifts for heavier items. The ability to stand or walk for extended periods of time. </li> </ul>Reports To: <ul> <li>Branch Manager, Warehouse Manager/Coordinator, or HUB Manager </li> </ul>Payrate: $22.50 to $27.53 hourly The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

DRIVER - LOCAL DELIVERY

The Local Driver is responsible for the safe operation of company trucks for timely delivery of products to customer and company locations. The driver will safely load, unload and transfer products as needed utilizing various equipment and forklifts within the branch location, trucks/trailers and sites. The Driver will assist the branch/warehouse operations as needed with warehouse duties and front counter duties.They must possess high quality customer service skills as well. Position Responsibilities may include; <ul> <li>Load, unload and deliver product to customer sites within designated time frames safely using the most efficient routes as possible </li> <li>Maintain required logs and reports necessary to maintain compliance with DOT and Company policies relating to safety standards and operation of delivery vehicles, forklifts etc. </li> <li>Safely load and properly block, brace, and secure the cargo. </li> </ul> <ul> <li>Strong knowledge of driving/traffic and transportation laws, regulations and ensure continuous compliance while operating the truck(s). </li> </ul> <ul> <li>Operate forklift safely and efficiently to transfer, load, unload product - ensure accurate product and quantity of product is being loaded into customer </li> <li>Perform pre-check and post-check operations of Company vehicles and forklifts per required procedures </li> <li>Perform warehouse duties and ensure accurate product and quantity of product is being loaded / transferred for customers </li> <li>Follow good housekeeping and safety practices </li> </ul> <ul> <li>Heavy lifting required </li> <li>Act as the warehouse and/or front counter back up as needed </li> <li>Perform additional duties as needed </li> </ul>Nature & Scope: <ul> <li>Works within well-defined instructions </li> <li>Uses established procedures and works under supervision to perform assigned tasks </li> <li>Work is closely supervised </li> </ul>Knowledge & Skills:<ul> <li>Minimum 21 years old </li> <li>Possesses a valid driver's license in the state of employment </li> <li>Has a working knowledge of commercial truck mechanics </li> <li>Has a working knowledge of current Department of Transportation (DOT) regulations </li> <li>Has a minimum of 1 year of verifiable commercial driving experience within the past 3 years </li> <li>Placement as driver is contingent upon successful completion of DOT road test, pre-employment drug & alcohol testing, and background check </li> <li>DMV record cannot reflect an excess of 2 moving violations and/or preventable accidents within the past 3 years </li> </ul> <ul> <li>Valid driving license with excellent driving record </li> </ul> <ul> <li>Must pass DOT standards </li> <li>Excellent customer service skills </li> </ul> <ul> <li>Ability to proficiently use MS Office including Outlook & Excel, Mincron and a scanner </li> </ul> <ul> <li>Able to multi-task well with the ability to assist in warehouse or front counter or a branch as needed </li> <li>Be timely to work and conscientious of his/her time </li> <li>Ability to operate a forklift </li> </ul>Experience: <ul> <li>3+ yrs. driving a commercial vehicle </li> </ul> <ul> <li>Current Valid Driver License </li> </ul>Education/Certification: <ul> <li>High school diploma or GED </li> <li>DOT screening annually </li> </ul>People Management: No Physical Requirements / Work Environment: <ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations. Must be able to perform essential responsibilities with or without reasonable accommodations. The ability to lift and carry items weighing up to 40 lbs or lift lighter items repetitively or perform 2 man lifts for heavier items. The ability to stand or walk for extended periods of time. </li> </ul>Reports To: <ul> <li>Branch Manager, Warehouse Manager/Coordinator, or HUB Manager </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

The Data Engineer is responsible to put in place the framework for a Modern, Simple, Accurate and Secure Data Environment that connects data across the company and sets data up as an asset to the company. Data Engineers will support our software developers, database architects, data analysts and data scientists on data initiatives and will ensure optimal data delivery architecture is consistent throughout ongoing projects. Data engineers implement methods to improve data reliability and quality. Position Responsibilities may include: <ul> <li>Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc. </li> <li>Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL and AWS 'big data' technologies </li> <li>Work with stakeholders including the Executive, Manufacturing, Sales and Marketing teams to assist with data-related technical issues and support their data infrastructure needs </li> <li>Work with data and analytics experts to strive for greater functionality in our data systems </li> <li>Develop ways to improve data quality, reliability, and efficiency </li> <li>Perform additional projects/duties to support ongoing business needs. </li> </ul>Nature & Scope: <ul> <li>Possesses a broad theoretical job knowledge typically obtained through advanced education </li> <li>Has no discretion to deviate from established procedures by performing structured work assignments </li> <li>Work is closely supervised </li> <li>Problems faced are not typically difficult nor complex </li> <li>Explains facts, policies and practices related to job area </li> </ul>Knowledge & Skills:<ul> <li>Knowledge of programming languages and applications & database apps and tools </li> <li>Demonstrated analytical, quantitative & creative problem solving skills </li> <li>Effective written & verbal communication skills </li> <li>Effective organizational & time management skills including prioritization </li> <li>Solid collaboration abilities; professional & diplomatic team builder </li> <li>Ability to work independently on multiple tasks and projects, with various teams including Engineering, Sales, IT, Finance, Marketing, Manufacturing, Logistics, etc. </li> <li>Ability to apply good judgment, strong work ethic, and integrity on the job. </li> </ul>Experience: <ul> <li>Entry level </li> </ul>Education/Certification: <ul> <li>Bachelor's degree in Engineering, Data Science, Computer Science or may consider equivalent & relevant work experience with formal training and certifications </li> </ul>People Management: No Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Reports To: <ul> <li>Director, Data Management & Strategy </li> </ul> The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes about individuals with disabilities.

Data Engineer 1

Position responsibilities may include:<ul> <li>Create, revise, and sustain HVAC product designs, utilizing knowledge of mechanical engineering principles.</li> <li>Study system testing including but not limited to psychometric, transit, airflow, component, and safety tests.</li> <li>Execute tasks as per the project schedules related to new and existing product designs.</li> <li>Analyze product designs using engineering tools including but not limited to tolerance, thermodynamic, finite element, and computational fluid dynamic analyses.</li> <li>Document product designs by preparing bills of materials, cost analyses, drawings, and engineering change requests.</li> <li>Assist in redesigning internal components to improve overall long-term system quality, improve efficiency & reduce cost.</li> <li>Develop engineering solutions to product related issues through problem solving and root cause analysis techniques.</li> </ul> <ul> <li>Participate on cross functional teams to launch products, resolve issues, and support product improvements.</li> <li>Coordinate project work internally within the department and externally with other departments to ensure on-time completion of projects within budget.</li> <li>Communicates potential technical, schedule, cost & safety risks in a timely fashion.</li> <li>Assist manufacturing with product launches and issue resolution.</li> <li>Drive continuous improvement projects related to product design and quality.</li> <li>Perform additional projects/duties to support ongoing business needs.</li> </ul>Nature & Scope:<ul> <li>Possesses a broad theoretical job knowledge typically obtained through advanced education.</li> </ul> <ul> <li>Has no discretion to deviate from established procedures by performing structured work assignments.</li> <li>Work is closely supervised.</li> <li>Problems faced are not typically difficult nor complex.</li> <li>Explains facts, policies and practices related to job area.</li> </ul>Knowledge & Skills:<ul> <li>Comprehensive understanding and knowledge of mechanical design theory and practice</li> <li>Experience with engineering change processes and CAD systems</li> <li>Knowledge of thermodynamics and fluid dynamic principles</li> <li>Software skills including MS Office - Outlook, Word, Excel, PowerPoint and Project</li> <li>Effective analytical and problem-solving skills</li> <li>Effective communication skills - both verbal and written</li> <li>Effective project management skills</li> <li>Strong interpersonal & collaboration skills</li> <li>Ability to apply good judgement, strong work ethics and integrity on the job.</li> <li>Ability to establish positive working relationships with internal and external customers and employees.</li> </ul>Experience:<ul> <li>Entry level (0-2 years experience)</li> <li>At least 1 year of experience with product design in the automotive, appliance, or HVAC industry (preferred)</li> </ul>Education:<ul> <li>Bachelor's degree in Engineering required</li> </ul>People Management: No Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul> The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Design Engineer, Level 1

We are seeking a highly skilled and experienced Director of Engineering to lead device development across mechanical design, electrical design, and firmware development. This role will oversee a multidisciplinary engineering team to drive the development of cutting-edge devices from concept to production. The ideal candidate will have a strong background in embedded systems, hardware development, and cross-functional leadership to ensure product innovation, reliability, and scalability. Position Responsibilities:<ul> <li>Develop and execute the engineering roadmap for device development, aligning with business objectives.</li> <li>Lead and mentor mechanical, electrical, and firmware engineering teams, fostering collaboration and innovation.</li> <li>Establish and optimize development processes, tools, and best practices to improve efficiency and quality.</li> <li>Work closely with product management, manufacturing, and operations to deliver high-performance, cost-effective, and scalable products.</li> <li>Drive cross-functional collaboration between design, testing, and production teams.</li> <li>Ensure integration of mechanical, electrical, and firmware components for optimal device performance.</li> <li>Evaluate and implement new technologies, materials, and manufacturing techniques to enhance product design.</li> <li>Ensure compliance with industry regulations, safety standards, and certifications (e.g., FCC, CE, UL).</li> <li>Lead design reviews, risk assessments, and failure analysis for continuous improvement.</li> <li>Manage engineering budgets, timelines, and resource allocation.</li> <li>Track and report on project milestones and risks.</li> <li>Establish and maintain relationships with vendors, suppliers, and external partners.</li> <li>Assist in quality assurance and testing processes to ensure product reliability.</li> </ul>Nature & Scope:<ul> <li>Develops and implements strategic plans and objectives for the department/sub-function in an effective and innovative fashion</li> <li>Understands the business and can put together comprehensive department solutions </li> <li>Works with other leaders to establish strategic plans and works towards achieving them</li> <li>Provides leadership and direction to managers in their respective division/department</li> <li>Sees to department staffing needs (e.g. interviewing, hiring, new hire and ongoing training, annual evaluations, etc.)</li> <li>Participates in budget development and monitoring of expenses</li> <li>Level of signing authority established by company policy/guidelines</li> </ul>Knowledge & Skills:<ul> <li>Proven expertise in mechanical design, PCB design, and embedded firmware development.</li> <li>Strong knowledge of manufacturing processes, DFM (Design for Manufacturability), and DFT (Design for Testability).</li> <li>Experience with embedded systems architecture, microcontrollers, and real-time operating systems (RTOS).</li> <li>Familiarity with CAD software (SolidWorks), PCB design tools (Altium), and firmware development tools.</li> <li>Strong understanding of IoT connectivity (Wi-Fi, Bluetooth, LTE, LoRa, Zigbee, etc.) and power management.</li> <li>Experience with regulatory compliance testing and industry standards.</li> <li>Familiarity with cloud integration, edge computing, and cybersecurity for IoT devices.</li> <li>Excellent leadership, communication, and problem-solving skills.</li> </ul>Experience:<ul> <li>10+ years of experience in hardware and embedded systems development, with at least 5+ years in an engineering leadership role.</li> </ul>Education/Certification:<ul> <li>Bachelor's or Master's degree in Electrical Engineering, Mechanical Engineering, Computer Engineering, or related field.</li> </ul>People Management: Yes Physical Requirements / Work Environment: &bull; Residing in Greater Los Angeles Reports To: SVP of Engineering Compensation: $137,990.00 to $172,200.00 The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Director of Device Engineering

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our Division Operations Director (DOD) position for our Central and Texas Branch Operations group located remotely but local to the region; preferably Houston, TX. The Director, Division Operations directs the Regional Operations Manager's (ROM's) and Branch Managers (BM's) by providing a high level of leadership, goal setting, coaching, training and direction. Responsibilities include overseeing, and where required, assisting in the hiring, training, performance management including annual performance and midyear evaluations and corrective actions of all staff within division. Ensures all company policies, safety standards, and procedures related to employees and operations are being followed at all times. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. Position Responsibilities may include: <ul> <li>Provide leadership to the Operations Team of the Division to deliver high-level customer service, employee development, growth goals and excellence in branch operations. </li> <li>Ensure all branches and employees are following all procedures, safety standards and work instructions. </li> <li>Maintain a balance between making sure present and future work instructions remain relevant to the business </li> <li>Resolve customer issues and complaints when necessary. </li> <li>Manage, supervise and conduct monthly site visits and assist in and follow up on any outstanding issues/deliverables. </li> <li>Assist in the planning and forecasting of inventory needs, ensuring adequate product inventory is available. </li> <li>Resolve operations issues or concerns by communicating and coordinating with BM's, ROMs', RM's and DVP and/or corporate staff where appropriate </li> <li>Suggest and implement policies, goals, objectives and procedures conferring with other effected departments </li> <li>Determine operational staffing requirements and coordinate the hiring and training processes with Human Resources </li> <li>Provide relevant and timely analysis of budgets, financial trends, financial KPIs and other relevant reports </li> <li>Develop financial budgets for yearly sales and operational expenses </li> <li>Provide recommendations to strategically enhance business performance through benchmarking KPIs </li> <li>Perform additional projects/duties to support ongoing business needs. </li> </ul>Nature & Scope: <ul> <li>Develops and implements strategic plans and objectives for the department/sub-function in an effective and innovative fashion </li> <li>Understands the business and can put together comprehensive department solutions </li> <li>Works with other leaders to establish strategic plans and works towards achieving them </li> <li>Provides leadership and direction to managers in their respective division/department </li> <li>Sees to department staffing needs (e.g. interviewing, hiring, new hire and ongoing training, annual evaluations, etc.) </li> <li>Participates in budget development and monitoring of expenses </li> <li>Level of signing authority established by company policy/guidelines </li> </ul>Knowledge & Skills: <ul> <li>Excellent written and verbal communication skills, </li> <li>Product knowledge and HVAC industry knowledge a strong asset. </li> <li>Proficiency and previous responsibility managing multiple locations, understanding of lease agreement contracts </li> <li>Ability to manage a multi-level sales and support team members </li> <li>Strong strategic planning, vision, organization and leadership skills </li> <li>Effective customer service and relationship management skills </li> <li>Detailed knowledge of quality assurance and internal control processes </li> <li>Excellent analytical and problem solving skills </li> <li>Ability to influence and provide sound judgment, coaching and develop the team to achieve the desired results </li> <li>Proficiency in MS Office - Outlook, Word, Excel and PowerPoint and CRM applications </li> <li>Excellent verbal and written communication with strong business acumen </li> <li>Ability to work effectively with peers, subordinate and superiors across complex organizations </li> <li>Ability to comply with all Company policies and work procedures including safety protocols </li> <li>Ability to apply strong work ethics, integrity and a dedication to excellence on the job </li> </ul>Competency: Experience: <ul> <li>5+ years of strong P&L experience </li> <li>10+ years of branch management or sales leadership experience </li> <li>10+ years of industry experience -HVAC wholesale </li> </ul>Education/Certification: <ul> <li>Bachelor's degree required, preferably masters level, in both technical and business disciplines </li> </ul>People Management: Yes Physical Requirements / Work Environment: <ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations. Frequent travel required - up to 40% </li> </ul>Reports To: <ul> <li>Vice President, Division </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Director, Division Operations

Williams Distributing Co. & Shoemaker Inc. Divisions of Daikin Comfort Technologies North America, Inc. are seeking bright people who lean into challenges to join the team. We are a wholesale distribution powerhouse throughout Michigan, Ohio, and Indiana. Specializing in HVAC equipment and residential building products: Kitchen and Bath, Hearth, and Garage Doors. As a company, we continuously strive to improve living environments through products and services that benefit our customers' lives working with work with dealers, builders, contractors, designers, and architects. May Include:<ul> <li>Drive and deliver orders to customers in a safe manner</li> <li>Follows DOT regulations</li> <li>Load and unload trucks at the warehouse and delivery site</li> <li>Properly complete all required paperwork </li> <li>Maintain a clean and organized company truck</li> <li>Maintain a high level of customer service and satisfaction</li> <li>Follow standard operating procedures, established work processes and Company policies</li> <li> Perform additional tasks as required </li> </ul> Knowledge and Skills:<ul> <li>Minimum 1 years of driving experience</li> </ul>Requirements: <ul> <li>Maintain valid driver's license and/or current chauffeur driver's license (depending on State requirements)</li> <li>Current Medical Examiner's Certification (as required by DOT) (depending on State requirements)</li> <li>Insurability under company insurance policy</li> </ul> <ul> <li>Must be able to sit, stand and walk for extended periods of time</li> </ul> <ul> <li>Ability to exert up to 75lbs of force when moving heavy product</li> <li>Must be able to perform essential responsibilities with or without reasonable accommodations. </li> </ul>Schedule<ul> <li>Typical workdays are Monday-Friday</li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Driver, Local Delivery

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our E-Premium Product Specialist position for our Central Division Branch Operations group located remotely. The Divisional E-Premium Specialist will lead the sales initiative of Residential Unitary Inverter Products and serve as the individual to manage and coordinate engagement and accomplishment of the division sales objectives with Company Owned Distribution (COD) & Distributor Channel Partners. The Divisional E-Premium Product Specialist will be the Division resource for supporting the product line and growing sales. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. Position Responsibilities may include: <ul> <li>Responsible for coordinating engagement and accomplishment of division sales objectives with COD & Distributor Channel Partners which includes all residential brands utilizing inverter technology. </li> <li>Achieve Division Sales Targets for Side-Discharge Products of all residential brands </li> <li>Act as Division Product Champion to assist in developing COD & IND product sales opportunities of his/her focus area as assigned. Help to support product teams as they develop and work closely with the product applications resource (e.g., VRV and AER group). </li> </ul> <ul> <li>Oversee and be responsible for meeting division objectives for the specific programs (e.g., VRV Pro) that are part of the specialist's focus area. </li> </ul> <ul> <li>Provide resources and promotional support to fully engage TSMs to sell the focused product (both COD & IND) </li> <li>Serve as additional sales & training resource to COD, IND channels. No support of REP channel for this role. </li> </ul> <ul> <li>Responsible for driving key organization objectives across all brand strategies such as but not limited to Side-Discharge (FIT, Amana-S) sales, Daikin Cloud Services, R32 product launch, and Cold Climate Heat Pump initiatives. </li> <li>Act as Daikin Comfort Pro Loyalty Champion and subject matter expert to cast the Daikin Vision, ensuring our distribution channels are partnering and recruitment of premium contractors that embody Daikin philosophies. </li> </ul> <ul> <li>Manage reporting and dissemination of core data pertaining to the e-Premium objectives from Executive Leadership </li> <li>In-depth knowledge of VRV and VRV Life Products and promote the growth of this technology through both Company Owned and Independent Owned channels </li> </ul>Nature & Scope:<ul> <li>Has a complete understanding of business, financials, products/services, the market and the needs/challenges of assigned accounts; develops colleagues' and customers' understanding; is recognized as an expert in many areas </li> <li>Works with large, important or global accounts </li> <li>Has full authority/opportunity to set and negotiate product/service terms </li> <li>Plans own account management approach and has input into colleagues' approaches; manages own and often others' resources </li> <li>Progression to this level is typically restricted on the basis of business requirements </li> </ul>Knowledge & Skills: <ul> <li>Ability to manage multiple projects simultaneously </li> <li>Excellent verbal and communication skills including public speaking, presentations, and negotiation skills </li> <li>Ability to develop effective communication pieces (price pages, sales support documentation, submittals, written memos etc.) </li> <li>High level proficiency with Microsoft Office 365 programs, Excel, Word, Power Point </li> <li>Able to generate and read reports as required </li> <li>Excellent organizational and time management skills </li> <li>Competitive industry knowledge </li> <li>Ability to apply strong work ethics and integrity on the job </li> <li>Ability to apply good judgement, strong work ethics and integrity on the job. </li> </ul>Competency: Experience:<ul> <li>A minimum of 10 years related experience </li> <li>Prior HVAC industry experience </li> </ul>Education/Certification:<ul> <li>Bachelor's degree preferred, will accept industry experience in lieu of degree </li> </ul>People Management: No Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Reports To: <ul> <li>Business Development Director </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

E Premium Product Specialist

Daikin Comfort Technologies Manufacturing, L.P., is seeking a professional, skilled individual for our Logistics Engineer position within our Logistics organization located at our DTTP - in Waller, Texas. The Logistics Solutions Engineer analyzes the supply chain, transportation, and distribution network and develops recommendations for reducing freight costs, creating material efficiencies, and improving on-time delivery. Establishes, maintains, and communicates statistical data on the tracking of product shipments, returns, and inventory. Applies knowledge of industry best practices and business analysis skills to help plan, analyze and define leading solutions to our rapidly growing Company. May include in addition to: <ul> <li> Extract data and generate reports that assist in performance tracking and decision-making </li> <li> Data validation, cleansing, profiling, baseline development & defining scenarios to model </li> <li> Calculate labor, equipment, facility and expense requirements based on transportation and warehousing design assumptions. Develop process flows, concept of operations and value propositions consistent with the win strategy and work with IT to develop concept of systems. </li> <li> Coordinate with Pricing and other functions to develop cost and pricing models as well as relevant assumptions </li> <li> Develop optimizations scenarios and strategies that are aligned with objectives </li> <li> Analyze logistics operations and build decision support systems </li> <li> Conduct research as needed to respond to customer requests </li> <li> Provide suggestions and implement plans to improve business processes </li> <li> Identify value-creation opportunities for the company </li> <li> Develop and implement solutions (both simple solutions using existing technology and infrastructure as well as complex solutions using the latest technologies such as RFID, self-configuring wireless meshes, sophisticated optimization algorithms, etc. </li> <li> Participate in additional projects/activities to support ongoing business needs </li> </ul> Nature & Scope: <ul> <li> Receives objectives from the supervisor, consisting of work assignments, goals desired, and recommends sources of information that may assist in task completion </li> </ul> Knowledge & Skills: <ul> <li> Experience or specialization within supply chain / operations research </li> <li> Ability to use design applications, tools, techniques, and methodologies to analyze and design complex transportation and warehousing networks </li> <li> Familiarity in simulation tools, transportation & warehouse management systems, ERPs, Automation, MHE, Visibility Tools, and industry leading technologies(preferred) </li> <li> Strong working knowledge of MS Office - Outlook, Word, Excel, PowerPoint - Access a plus and various database applications </li> <li> Data organization and purification skills </li> <li> High level of attention to detail, accuracy and compliance oriented </li> <li> Strong analytical, quantitative and creative problem solving skills </li> <li> Strong written and verbal communication skills and presentation skills, including the ability to translate complex designs, concepts, and regulations into terms readily understood </li> <li> Effective organizational and time management skills </li> <li> Priority setting - capable of managing multiple inputs and directions to deliver the desired results </li> <li> Solid collaboration abilities; professional and diplomatic team builder </li> <li> Results orientated, dedication to excellence and sense of urgency to achieve business objectives </li> <li> Ability to apply good judgement and decision making skills and strong work ethics and integrity on the job </li> <li> Ability to work independently on multiple tasks and projects, with various teams including engineers and supply chain personnel </li> </ul> Experience: <ul> <li> 0 - 2 years preferably within a large volume durable consumer goods industry </li> </ul> Education: <ul> <li> Bachelor's degree in Engineering, Business, Supply Chain Management or Industrial Engineering </li> </ul> Physical Requirements/Work Environment: <ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

ENGINEER LOG SOLUTIONS 1

As a Firmware Manager, you will be responsible to lead the firmware team to ensure the successful delivery of new products and ensure timely support of firmware needs on legacy products. The Firmware Manager will lead a team of embedded firmware engineers who design, develop and test embedded firmware for energy efficient, low GWP, state-of-the-art heating, cooling and IAQ products. Develops high-level strategic project plans, executes capital projects and performs significant activities requiring multi-functional teams. Position Responsibilities may include: <ul> <li>Responsibility for the entire life cycle (excluding Validation) for all embedded software used in Embedded Controllers supporting using 8 bit to 32 bit embedded processors and SoC's </li> <li>Responsibility to manage people, projects, and technology: as people manager and SME. </li> <li>Expectation that the candidate already be at an expert level in the areas of programming for embedded systems in the C" programming language - must be enthusiastic for directly contributing to development (programming), bug fixing, issue resolution and design review. </li> <li>Develop and manage project schedules related to existing product launches or design modifications </li> <li>Management of the embedded software team, ensure the productivity of its participants and right-size" resources for the workload. Must manage the current team of 5 FTE embedded software developers and varying levels of contract resource (currently 3 FTE resources). </li> <li>Coordinate project work internally with the department and externally with other departments to ensure on-time completion of projects within budget. </li> <li>Participate in additional projects to support ongoing business needs. </li> </ul>Nature & Scope:<ul> <li>Provides direction and guidance </li> <li>Defines and implements continuous improvement opportunities </li> </ul>Knowledge & Skills:<ul> <li>Strong leadership experience including influencing employees to be a part of continuous improvement </li> <li>Software skills including Microsoft Office Word, Excel, and PowerPoint </li> <li>Effective analytical and problem-solving skills </li> <li>Excellent organizational and time management skills and strong project management -PM skills </li> </ul> <ul> <li>Effective communication skills - both verbal and written; business acumen </li> </ul> <ul> <li>Strong interpersonal skills and ability to work with teams & collaboration skills </li> </ul> <ul> <li>Ability to apply excellent judgment, strong work ethics, and integrity on the job </li> <li>Expert in embedded C for Electromechanical devices (HVAC, Medical Device, Appliances, Automotive, Flow Control) </li> <li>Preferred extensive experience in microcontroller-based systems - Microchip, Atmel, ST, Renesas (or equivalent) </li> <li>Experience with version control and release process, its various usages, and systems built around it such as Bitbucket/ GitHub / GitLab </li> </ul>Experience:<ul> <li>8+ years with embedded software development, documentation, and code review </li> <li>3+ years in a leadership role (project or people manager) </li> <li>Solid understanding of industry best practices related to software development </li> </ul>Education:<ul> <li>Bachelor's Degree in Electrical or Computer Engineering </li> </ul>People Management: Yes Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Reports To: <ul> <li>Manager, SVP of Engineering</li> </ul>Compensation: <ul> <li>$107,550.00 to $134,695.00</li> </ul> The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Embedded Software Engineer Manager

The Engineering Technician supports the Engineering department and production by creating and maintaining product specifications, bills of material, product change notifications and deviations. Responsible for developing and resolving technical problems in production, engineering, facilities and maintenance as it pertains to operational issues. Assist and support the operation of all equipment and processes within the facility, which includes facilities equipment, production equipment or engineering development / installation / repair of all equipment for production, facilities and maintenance of the plant.The purpose is to ensure equipment and processes are safely and efficiently operating to allow for high quality and on-time delivery of manufactured products. Position Responsibilities may include: <ul> <li>Support production to resolve equipment, process and technical issues to maintain process in optimal state </li> <li>Provide daily support to assigned area for repairs, installations and regular on-going maintenance / operational excellence </li> <li>Provide diagnostic leadership to the team and floor support to the operations area for production issues </li> <li>Develop methods used in the prevention, control or remediation of equipment issues, and safety hazards </li> <li>Write and maintain engineering specifications, bills of material, product and engineering change notifications, and deviations through coordination with other engineering staff </li> <li>Create or update engineering electronic drawing files and engineering specifications using CAD software </li> <li>Work with Engineers to set up and/or perform tests, build prototypes, collect variable data </li> <li>Prepare samples and coordinate testing with regulatory agencies </li> <li>Provide support as needed or assigned by the Engineering team </li> <li>Gather data and maintain information for issues creating downtime on the assigned process area; creating a priority of actions for irreversible corrective actions </li> <li>Set-up production equipment, changeovers, and improve equipment up-times to model changeovers </li> <li>Document PM plans and execution to plan; maintain effectiveness and critical evaluation of PM Plans </li> <li>Develop solutions to engineering task that are creative and focused to reduce cost and improve the process </li> <li>Document process changes and improvements to more efficiently run the assigned area </li> <li>Maintain equipment documentation up to date and accurate for the area </li> <li>Support development of new processes, equipment and procedures to improve the cycle time, quality and assemblyperformance </li> <li>Support the design, fabrication and maintenance of assembly tooling, fixtures and hardware for production area</li> <li>Define critical spare parts based on the experiences seen in production vs the existing key spare parts identified (everyquarter) </li> <li>Inspect equipment and processes for flaws and identify areas of improvement; and areas for future productenhancements </li> <li>Perform scheduled maintenance examinations and fixes, cleans and align diverse systems to guarantee appropriate system operations </li> <li>Able to design system improvements based on continuous improvements from issues observed; also capable to properlydocument the changes with CAD/Prints and schematics </li> <li>Perform other duties as assigned </li> </ul> <ul></ul>Nature and Scope:<ul> <li>Works under general supervision of the Engineering / Area Supervisor </li> <li>Serves as a resource to others in resolving complex problems and issues </li> <li>Relies on experience and judgment to plan and accomplish assigned tasks and goals </li> <li>Takes on duties and tasks that have substantial variety and complexity </li> </ul>Knowledge and Skills:<ul> <li>Understanding and knowledge of manufacturing engineering theory, processes, and practice </li> <li>Mechanical aptitude and experience in assembly, fabrication or maintenance </li> <li>Knowledge of mechanics, pneumatic and automated and electrical control systems </li> <li>Ability to read and interpret drawings and work instructions </li> <li>Ability to weld and fabricate parts is preferred </li> <li>HVAC knowledge is preferred </li> <li>Proficiency in CAD (Solid Works, Solid Edge, AutoCAD) </li> <li>Working knowledge with MS Excel, Word and PowerPoint - MS Project is preferred </li> <li>Project management skills</li> <li>Attention to detail, analytical ability, troubleshooting, and resolution skills </li> <li>Excellent verbal and written communication skills including professional relationship skills </li> <li>Effective organizational and time management skills including ability to prioritize </li> <li>Strong team player, results orientated, dedication to excellence and sense of urgency to achieve business objectives </li> <li>Ability to apply good judgement and strong work ethics and integrity on the job </li> <li>Strong knowledge and discipline to maintain a safe work environment and focused on safety as a critical element in all aspects </li> <li>Must be able to work in a fast-paced environment and ale to work flexible and demanding schedules </li> </ul>Experience:<ul> <li>5 + years of experience in production support, maintenance (electrical, mechanical technician or controls focus) </li> </ul>Education:<ul> <li>High School Diploma or GED </li> <li>Vocational training/degree in Mechanical / Electrical engineering or equivalent work experience </li> </ul>People Management: No Physical Requirements / Working Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Reports to: <ul> <li>Mgr, Engineering/Supervisor Engineering </li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer-sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #IND123

Engineering Technician 2

The Executive Assistant will assist top level executives with executive level administrative support such as providing clerical administration, receiving clients and visitors, arranging travel and correspondence, managing executive's meetings and calendar, developing and preparing presentations and reports, and scheduling meetings. May also be responsible for training and supervising lower-level clerical staff. May include: Manage and maintain executive schedules, including scheduling travel and conferences, making appointments, and making changes to appointments Answer and direct calls to appropriate executives and parties and take messages when needed Greet visitors Open, sort, and distribute correspondence, including email, faxes, and snail mail Read and analyze submissions, letters, agendas, memos and determining significance; forward appropriate personnel in a timely and efficient manner Prepare reports, collect and analyze information and prepare presentations Develop and utilize historical information Record meeting discussions and provide minutes Maintain inventory of office supplies and anticipate office supply needs; place orders when necessary Ensure operation of office equipment, order maintenance when necessary Proficient in Access, MS Word, Excel, Outlook Coordinate finances and assist with budget preparation Train clerical staff in policies and procedures and arrange for the set-up of new computers for new employees Prepare executive responses to routine memos, letters, or correspondence Provide clerical and general office support to other offices Delegate tasks and responsibilities to other staff members when appropriate Interact with customers when appropriate and problem solve any issues they might have Document complaints and develop an appropriate course of action. Report problems to executives when they cannot be resolved for attention Perform additional duties as required Nature & Scope: Applies advanced knowledge of job area typically obtained through advanced education and work experience Manages projects and processes while working independently and with limited supervision Coaches and reviews the work of lower-level professionals Problems faced are difficult and sometimes complex; takes a new perspective on existing solutions Knowledge & Skills: Possess a strong work ethic - polished/poised and resourceful Strong relationship building and interpersonal skills Exceptional written and verbal communication skills High proficiency in Word, Excel and PowerPoint required Tremendous attention to detail Possess the ability to interact professionally with internal and external personnel throughout the Company Exhibit an excellent sense of discretion regarding highly sensitive and confidential information Possess the ability to learn quickly, work independently and prioritize multiple tasks in a deadline driven environment Experience: 8+ years Education/Certification: Associate's degree in business / related field or Bachelor's degree Light Accounting and Proficiency in MS Office People Management: No Physical Requirements / Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations Reports To: CEO / CFO / SVP Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Executive Assistant, Level 3 (Bilingual Japanese/English)

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