The Cost Accountant Supports the Corporate Controller with internal cost reporting for the management of every business. The Cost Accountant's purpose is to classify, record, and appropriate allocation of expenditure for the determination of the costs of products or services, the relation of these costs to sales values, and the ascertainment of profitability. Covers matters relating to ascertainment, recording and control of costs by proper analysis and classification in order to find out cost per unit. Acts as a business partner to the Plant Controller and will provide focused support to the Plant Operating Team and plant personnel. Compares factors affecting prices and profitability of products or services. The Cost Accountant will rotate through several positions designed to provide the knowledge and background required to accept Controller and Management opportunities. Position Responsibilities May include: Budgeting and Forecasting: <ul> <li>Responsible for working with plant personnel in preparing the annual budget, along with weekly and monthly forecasts. </li> <li>Financial Statement Analysis:</li> <li>Analyzing (vs. fcst, plan, & PY), distributing, and presenting financials to Plant operating Team. This includes training personnel on interpreting financials and most importantly identifying root causes of any problematic areas, guiding implementation of corrective action, and monitoring results.</li> <li>Develop metrics to aid in improving efficiency & effectiveness:</li> <li>Planning, studying, and collecting data to determine costs of business activity such as raw material purchases, inventory and labor along with analyzing changes made to determine effects on cost. Provide insight for specific improvements in plant material, labor, overhead, scrap, floor planning, inventory levels, staffing, etc. to improve efficiency and effectiveness of the plant. </li> </ul> Inventory Accuracy: <ul> <li>Reconcile and maintain accurate inventory records within the scope of the Plant Operations. </li> </ul> Fixed Asset Accounting: <ul> <li>Assist project leaders with preparing capital request including cost justification. </li> <li>Monitor and report on project status and spending versus plan.</li> <li>Ensure fixed asset records are maintained and accurate.</li> <li>Policy Procedures and General Operational Review:</li> <li>Ensure adequate controls and procedures.</li> <li>Assist Operations in performing audits and maintaining controls.</li> <li>Monitor compliance and provide corrective support as it relates to internal audit deficiencies. </li> <li>Assist operations in maintaining compliance with SOX requirements, including performing audits & maintaining controls.</li> <li>Assists in the estimates of new and proposed product and project costs. </li> <li>Perform additional projects/duties to support ongoing business needs. </li> </ul>Nature & Scope:<ul> <li>Applies practical knowledge of job area typically obtained through advanced education and work experience</li> <li>Performs a range of mainly straightforward assignments</li> <li>Works independently with general supervision</li> <li>Problems faced are difficult but not typically complex </li> </ul>Knowledge & Skills:<ul> <li>Knowledge of Generally Accepted Accounting Principles GAAP) with strong cost systems background </li> <li>Experience working with engineering and manufacturing personnel on development and analysis of cost standards </li> <li>Basic understanding of outside department functions (engineering, customer support, IT, procurement, marketing, sales, etc.) </li> <li>Excellent analytical and quantitative skills, high level of attention to detail and accuracy, and problem-solving skills </li> <li>MS Office - Outlook, Word, and Advanced Excel skills, Access is a plus </li> <li>Effective written and verbal communication skills including listening & questioning with strong business acumen </li> <li>Exceptional planning, organizational skills, and the ability to manage multiple competing priorities </li> <li>Ability to carry out specific projects to meet goals and deadlines, results oriented and customer focused </li> <li>Ability to effectively collaborate with all levels of management and establish positive working relationships </li> <li>Ability to apply good judgement, strong work ethics and integrity on the job </li> </ul>Experience:<ul> <li>2 - 5 years - Plant or Operations experience preferred </li> <li>Sarbanes Oxley & Controls experience is a plus </li> </ul>Education/Certification: Bachelor's degree in accounting, finance, or related field People Management: No Physical Requirements / Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations Reports To: Division Controller / Director, Accounting Ops / Assistant, Controller The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #IND123

public

ACCOUNTANT COST 2

The Quality Auditor is responsible for all aspects of the internal quality systems audit program, including, but not limited to: audit planning, execution, follow-up and re-audit, if necessary. Maintaining audit systems and information management. QA auditor reviews protocols, qualification, and validation procedures documented by the organization. The QA Auditor is expected to follow the procedures and drive consistency of criterion and auditing best practices across the organization. If a manufactured product does not meet quality specifications, the QA Auditor investigates and reports the findings. The Quality Auditor is results and compliant orientated, has a dedication to excellence and sense of urgency to achieve business objectives. Position Responsibilities may include: <ul> <li>Audit the Fabrication and Assembly areas for ISO compliance by conducting Process and Product Audits </li> <li>Document Non-Conformances </li> <li>Collaborate with the production departments to identify root causes and implement corrective actions </li> <li>Review engineering BOM and drawings and provide feedback </li> <li>Assist Quality leadership in continuous improvement projects as assigned </li> <li>Document and maintain technical reports and complete all required documentation timely and accurately </li> <li>Bring to the Managers attention, any ideas or opportunities for CIP or QIP </li> <li>Follow all safety procedures including wearing appropriate PPE when required </li> <li>Perform additional projects/duties to support ongoing business needs. </li> </ul>Nature & Scope: <ul> <li>Possesses a broad theoretical job knowledge typically obtained through advanced education. </li> <li>Has no discretion to deviate from established procedures by performing structured work assignments. </li> <li>Work is closely supervised. </li> <li>Problems faced are not typically difficult or complex. </li> <li>Explains facts, policies, and practices related to the job area. </li> </ul>Knowledge & Skills:<ul> <li>Working knowledge of MS Office - Outlook, Excel, and Word (Proficiency with MS Excel is preferred)</li> <li>Effective verbal and written communication skills </li> <li>Basic Knowledge on reading and following Bill of Material </li> <li>Basic knowledge on engineering drawing </li> <li>Basic knowledge on using handheld measuring tools </li> <li>Ability to work with MAPICS/AS400 and PowerLink is preferred </li> <li>Ability to apply good judgment, strong work ethic, and integrity on the job. </li> </ul>Competencies: Experience: <ul> <li>1 year of quality experience </li> </ul>Education/Certification:<ul> <li>High School diploma or GED </li> </ul>People Management: No Physical Requirements / Work Environment: <ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Reports To: <ul> <li> SUPERVISOR, QUALITY </li> </ul> The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes about individuals with disabilities.

AUDITOR QUALITY 1

The Quality Auditor is responsible for all aspects of the internal quality systems audit program, including, but not limited to: audit planning, execution, follow-up and re-audit, if necessary. Maintaining audit systems and information management. QA auditor reviews protocols, qualification, and validation procedures documented by the organization. The QA Auditor is expected to follow the procedures and drive consistency of criterion and auditing best practices across the organization. If a manufactured product does not meet quality specifications, the QA Auditor investigates and reports the findings. The Quality Auditor is results and compliant orientated, has a dedication to excellence and sense of urgency to achieve business objectives. Position Responsibilities may include: &bull; Audit the Fabrication and Assembly areas for ISO compliance by conducting Process and Product Audits &bull; Document Non-Conformances &bull; Collaborate with the production departments to identify root causes and implement corrective actions &bull; Review engineering BOM and drawings and provide feedback &bull; Assist Quality leadership in continuous improvement projects as assigned &bull; Document and maintain technical reports and complete all required documentation timely and accurately &bull; Bring to the Managers attention, any ideas or opportunities for CIP or QIP &bull; Follow all safety procedures including wearing appropriate PPE when required &bull; Perform additional projects/duties to support ongoing business needs. Nature & Scope: &bull; Applies practical knowledge of job area typically obtained through advanced education and work experience. &bull; Encouraged to seek continuous improvements. &bull; Performs a range of mainly straightforward assignments. &bull; Works independently with general supervision. &bull; Problems faced are difficult but not typically complex. Knowledge & Skills: &bull; Working knowledge of MS Office - Outlook, Excel, and Word (Proficiency with MS Excel is preferred) &bull; Effective verbal and written communication skills &bull; Moderate Knowledge on reading and following Bill of Material &bull; Moderate knowledge on engineering drawing &bull; Moderate knowledge on using handheld measuring tools &bull; Ability to understand mechanical and electrical test equipment &bull; Prepare statistical information is strongly preferred &bull; Ability to work with MAPICS/AS400 and PowerLink &bull; understanding of the ISO 9001/14001 requirements &bull; Basic Knowledge on Area-base inspection process &bull; Ability to apply good judgment, strong work ethic, and integrity on the job. Experience: &bull; 3 year of quality experience Education/Certification: &bull; High School diploma or GED People Management: No Physical Requirements / Work Environment: &bull; Must be able to perform essential responsibilities with or without reasonable accommodations Reports To: Supervisor, Quality The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes about individuals with disabilities.

AUDITOR QUALITY 2

In this role, you will prepare data for journal entries and review general ledger and related financial statements. In addition, you will assist with the preparation of financial statements, ledgers, reports and taxes along with financial reporting. You will manage many types of reconciliations, learning the ins and outs of the monthly closing cycle for the company. Position Responsibilities may include; <ul> <li>Develop, implement and/or maintain one or a combination of general accounting systems </li> <li>Monthly Reporting and Closing </li> <li>Monthly financial analysis, mix, regions, product lines, branch rankings </li> <li>Budgeting, consolidation, analysis, costing </li> <li>Run ad-hoc queries mostly related to revenue growth and margin improvement </li> <li>Work with operations group to improve showrooms </li> <li>Books manual journal entries as needed </li> <li>Maintains and reconciles ledger accounts </li> <li>Provides record of assets, liabilities and other financial transactions </li> <li>Balances books periodically and prepares profit and loss, income and balance sheet statements </li> <li>Maintains receipts and disbursement reports </li> <li>May prepare federal, state, and local reports and tax returns </li> <li>May interpret reports and records for managers </li> <li>Process miscellaneous payments, inter-company transfer, checks returned NSF and unidentified payments </li> <li>Lead and assist special projects as assigned </li> <li>Participate in additional projects/activities to support ongoing business needs </li> </ul> Nature and Scope:<ul> <li>Applies advanced knowledge of job area typically obtained through advanced education and work experience </li> <li>Manages projects and processes while working independently and with limited supervision </li> <li>Coaches and reviews the work of lower-level professionals </li> <li>Problems faced are difficult and sometimes complex; takes a new perspective on existing solutions </li> </ul>Knowledge and Skills:<ul> <li>Strong working knowledge of accounting principles (GAAP) and best practices </li> <li>Ability to extract, prepare and analyze data, figures and transcriptions prepared on and generated by computer </li> <li>Advanced Knowledge of Excel </li> <li>Working knowledge of MS Outlook and Word </li> <li>Ability to work in a fast-paced work environment </li> <li>Effective verbal and written communication skills </li> <li>High level of attention to detail and accuracy </li> <li>High level of analytical and problem-solving skills </li> <li>Excellent organizational and time management skills, including prioritization skills </li> <li>Ability to establish positive work relationships and effective collaboration skills </li> <li>Ability to apply good judgement, strong work ethics & integrity on the job </li> <li>Ability to develop working relationships and effectively collaborate with internal and cross functional teams </li> </ul>Experience:<ul> <li>8 plus years of progressive experience in related field, preferably high-volume environment </li> <li>Experience managing a month end close </li> <li>Experience with liabilities, assets, and reconciliation </li> </ul>Education: <ul> <li>Bachelor's degree in accounting or related field </li> </ul>People Management: No Physical Requirements / Working Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations. </li> </ul>Reports to: <ul> <li>Director, Accounting </li> </ul> The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #IND123

Accountant 3

The Accounts Receivable Analyst works within the AR team of the finance department. The AR Analyst will maintain client accounts to ensure the issuance of proper credit limits and clients remain aware of outstanding balances. Duties require incumbent to work with multiple business segments and sales managers. Applies a high level of attention to detail with the invoicing and payments received from multiple segments and research will be required. The A/R analyst is a strong team player, results orientated has a dedication to excellence and sense of urgency to achieve business objectives. Position Responsibilities may include<ul> <li>Process accounts receivable, daily billing, adjustments, refunds, write-offs, NSFs and related clerical support functions</li> <li>Oversee the accurate posting of daily cash receipts.</li> <li>Monitor client accounts daily to identify and take appropriate action on outstanding accounts receivables.</li> <li>Regularly review client accounts for accuracy, ensuring accurate and updated account information.</li> <li>Proactively take actions to encourage timely payments.</li> <li>Investigate and resolve client billing-issues in a timely manner while assuring good customer service.</li> <li>Identify issues contributing to account delinquency and discusses them with management.</li> <li>Update and maintain accurate records and regularly reports on client aging and collection efforts.</li> <li>Collect client credit information, submit client credit applications for approval, and monitor client credit lines.</li> <li>Generate reports as needed, analyze data and identify trends and take corrective measures if needed</li> <li>As part of a team, performs other duties as may be necessary for the proper functioning of the full team and/or as assigned by management. Recommend best practices and process improvements.</li> <li>Apply high level of integrity, ethics and compliance while meeting objectives</li> <li>Perform other duties as assigned.</li> </ul>Nature and Scope:<ul> <li>Works within well-defined instructions</li> <li>Works within knowledge</li> <li>Understand A/R processes with minimal direction required</li> </ul>Knowledge and Skills:<ul> <li>Strong working knowledge of MS Office - Outlook, Word and Excel and 10-Key stroke</li> <li>Background creating account reconciliations and reporting using Excel, databases & Word </li> <li>Experience utilizing a cloud base accounting system a plus</li> <li>High attention to detail and accuracy </li> <li>Strong analytical and problem solving skills with the ability to research, resolve, and explain complex issues </li> <li>Effective written and verbal communication skills </li> <li>Ability to establish positive working relationships with internal and external customers and employees.</li> <li>Effective organizational and time management skills with ability to effectively prioritize and complete projects on time </li> <li>Ability to use good judgement and strong work ethics and integrity on the job.</li> <li>Ability to handle sensitive information and maintain confidentiality </li> <li>Ability to work in scope and compliance with policy and the law and learn new skills</li> <li>The ability to work effectively in a high growth environment and a rapidly changing organization </li> <li>Knowledge of manufacturing or service organizations practices is a plus </li> <li>Advanced knowledge /experience with Generally Accepted Accounting Principles (GAAP) and complex booking</li> <li>Advanced Excel skills with high level of confidentiality</li> </ul>Experience:<ul> <li>7+ years of experience in an accounts receivable role </li> <li>5+ years of experience in commercial collections or related function</li> </ul>Education: Associates or Bachelor's degree in Accounting - Finance, or Business required People Management (Y/N): No Physical Requirements / Working Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> <li>Employees must be able to work in the office or remotely as the need arises.</li> </ul>Reports to: Assistant Controller or Manager, Accounts Receivable Pay: $23.88 to 29.40/hr. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Accounts Receivable Analyst

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our Area Sales Manager position for our Branch Operations group located at our Carrollton, TX branch. The Area Sales Manager manages and develops sales activities of an area. Supervises sales personnel in attaining maximum sales volume from potential markets and in meeting goals of organization. Establishes and maintains relationships with dealers, manufacturers, and customers. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li>Manage TSMs in the region.</li> <li>Responsible for key dealer acquisition.</li> <li>Maintain and improve personal sales and business expertise.</li> <li>Work with TSMs to resolve customer complaints regarding sales and service.</li> <li>Oversee regional and local sales managers and their staffs.</li> <li>Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.</li> <li>Determine price schedules and discount rates.</li> <li>Review operational records and reports to project sales and determine profitability.</li> <li>Monitor customer preferences to determine focus of sales efforts.</li> <li>Prepare budgets and approve budget expenditures.</li> <li>Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications.</li> <li>Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale.</li> <li>Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.</li> <li> Perform additional projects/duties to support ongoing business needs.</li> </ul>Nature and Scope:<ul> <li>Ensures work is aligned with the Director's expectations, goals, and vision </li> <li>Accountable for implementation of policies, processes, and procedures for short-term results</li> <li>Decisions and problem-solving are guided by policies, procedures and business plan; receives guidance from Senior Manager/Director</li> <li>Works on difficult to moderately complex issues and projects </li> <li>Provides guidance and training to subordinates</li> <li>Has authority to hire, recommend pay, establish performance and recommend for termination</li> <li>Level of signing authority established by company policy/guidelines</li> </ul>Knowledge & Skills:<ul> <li>Product knowledge and HVAC industry knowledge a strong asset</li> <li>High level of understanding of business needs of an HVAC contractor</li> <li>Demonstrates the ability to execute the consultative selling approach and excellent relationship management skills</li> <li>Ability to effectively negotiate agreements with customers and other related parties</li> <li>Ability to comprehend detailed knowledge of Company products and services, customers, decision makers, sales processes and market trends</li> <li>Excellent leadership skills - drive employee engagement, development, delegation and performance management</li> <li>Extensive knowledge of P&L statements</li> <li>Demonstrated proficiency with Microsoft Office products (Excel, PowerPoint, Word)</li> <li>Ability to communicate effectively ideas, concepts, business plans and strategies</li> <li>Develops quality interpersonal relationships and demonstrates flexibility and an open mind in social styles</li> <li>Embraces the "customer and team first" concept and uses a collaborative style in problem solving</li> <li>Frames professional activities through an organized and detailed time management system</li> <li>Demonstrates discernment and sound judgment.</li> <li>Ability to apply good judgement, strong work ethics and integrity on the job.</li> </ul>Experience:<ul> <li>8+ years sales experience preferably in the HVAC industry</li> <li>5+ years in a supervisory/manager role of a sales team</li> </ul>Education:<ul> <li>Bachelor's degree in Business or related field or equivalent work experience</li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations</li> <li>Up to 35% travel required</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. T he Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Area Sales Manager

Assists the Branch Manager provide guidance and leadership to the branch team. Helps ensure a smooth and effective experience for all aspects of branch operations including sales experience, customer service, pickup and delivery. Helps the branch build its sales by helping to grow and maintain house accounts through active Dealer communication of new product launches, sales and or discounts via outbound calls and in-house counter discussions. Partner with region Territory Sales Managers and ASM as well as other stakeholders to help drive territory coverage and maintain positive dealer relationships. Works with Branch Manager to ensure the branch meets new business plans, processes are followed including sales, warranties, shipping, and housekeeping best practices at all times. Works closely with the CSR Manager and/or CSR Coordinator/Lead CSR to assign showroom duties to CSR's. Oversee House Accounts on behalf of the branch and assign sales goals to CSR's as agreed by the BM. Help generate sales by partnering with management including Parts, Sales and Operations to market company product lines, as well as manage new and existing accounts. Work closely with the warehouse and manufacturing to ensure receiving, order coordination and fulfillment for all products sold by the branch are managed efficiently and within budget. Assist BM manage the warehouse and its contents as well as provide leadership to the warehouse staff. Works closely with the Warehouse Manager and/or Warehouse Coordinator to coordinate and assign warehouse duties and inventory management including packing, pulling/checking customer orders, replenishment, shipping and material handling Position Responsibilities may include; <ul> <li>Assist Branch Manager in leadership duties for all branch employees including team management and supervision </li> <li>Face to face interaction with customers, with the ability to complete transactions using Mincron. </li> <li>Back up Branch Manager duties including employee relations, timekeeping, inventory control, asset protection and administrative duties. </li> <li>Actively ensure warehouse and showroom are fully stocked, clean and presentable at all times </li> <li>Delegate sales and operations duties to ensure effective work flow and accountability for branch goals and work performance. </li> <li>Provide feedback on performance as required. </li> <li>Foster a culture where quality customer service in a competitive environment requiring teamwork, efficiency, cross training, and a willingness to continually improve. </li> <li>Actively motivate team and lead by example to provide excellent customer service at all times. </li> <li>Assist Branch Manager proactively fill open positions; review resumes and interview potential candidates. </li> <li>Train, coach and develop employees </li> <li>Lead onboarding and training of new hires. </li> <li>Participates and/or leads improvement efforts/projects as assigned. </li> <li>Captures & compiles data relating to branch operations and participates in projects as assigned. </li> <li>Receive and process orders from customer and representatives for shipment from designated manufacturing plants </li> <li>Develop and execute efficient fleet management. </li> <li>Ensure branch safety guidelines are adhered to at all times. </li> <li>Will manage to documented Work Instructions provided by the organization </li> <li>Conduct quality assurance checks with customers to ensure customer satisfaction </li> <li>Lead by example to provide new and current customers with product information including pricing, delivery, inventory and /or backorder availability </li> <li>Work with Branch Manager to ensure standard operating procedures of the company are followed and maintain high standards for quality, service, and integrity </li> <li>Other duties as assigned </li> </ul>Nature & Scope:<ul> <li>Works within well-defined instructions </li> <li>Uses established procedures and works under supervision to perform assigned tasks </li> <li>Work is closely supervised </li> </ul>Knowledge & Skills:<ul> <li>Experience with performance metrics, process improvement, and policy enforcement </li> <li>Ability to handle changing priorities and use good judgment in stressful situations </li> <li>Conflict resolution </li> <li>Productive Relationship Management </li> <li>Experience with training methods </li> <li>Excellent verbal and written communication skills. </li> <li>Proficient knowledge of Microsoft Office </li> <li>Fundamental finance and accounting skills as they pertain to branch operations </li> <li>Ability to safely operate all machinery within the branch, including forklifts, etc </li> </ul>Experience:<ul> <li>Must have successfully completed the AMP program. </li> </ul>Education/Certification:<ul> <li>High School diploma or GED equivalent. </li> <li>College degree strongly preferred. </li> </ul>People Management: No Compensation: $27.11 - $33.81 Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations. Includes lifting, standing, walking, working at desk and customer service counter </li> </ul>Reports To: <ul> <li>Manager, Region Operations </li> </ul>The Company offers a comprehensive benefits package. Benefits for employees include healthcare and dental insurance, life and long-term disability insurance, 401K and different types of paid time off. Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Assistant Branch Manager

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC Branch Manager position for our branch operations group located at our Topeka, KS branch. The Branch Manager oversees the branch's operations and staff with accountability for sales (<$5 million), customer service, profitability, productivity, and loss prevention. Leads branch operations team (3-6 people) to achieve strategic goals related to revenue generation, profit attainment, and growth goals including market share through utilization of effective sales management techniques. Communicates and enforces store goals and policies and ensures compliance with security, sales, and safety and recordkeeping practices. Maintains accurate records of purchases, sales, and requisitions and reviews store reports to identify areas of waste. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li>Manage and oversee the day-to-day operations of the branch including staffing and ensure successful and timely completion of assigned duties of all personnel. Review and approve hours worked and PTO using Kronos.</li> <li>Conduct periodic audits to ensure work is compliant with the established protocols and processes and objectives - meeting customer and branch expectations.</li> <li>Maintain sales - review/edit, credits, negative inventory, damage inventory and cash reconciliations. Communicate regularly with branch customer base to establish and maintain strong relationships. Enter all sales calls in CRM.</li> <li>Responsible for building and maintaining morale in the branch by demonstrating leadership qualities and setting an example for staff, promoting teamwork both within the branch, local team and within the region. Provide knowledge and skill development opportunities for employees with proper training and guidance for them to reach their full potential and have growth opportunities. Ensure employees complete all assigned training in a timely manner.</li> <li>Effectively coach, counsel, and hold employees accountable. Collaborate with Human Resources regarding disciplinary actions. </li> <li>Develop plans for increased branch profitability/productivity and drive continuous improvement processes.</li> <li>Process purchase orders, research low stock and receivables and process branch payables, audit cash drawers and truck metrics. Remain current with warranty processing and follow up quickly on rejections.</li> <li>Oversee all aspects of profit center (operations, sales, admin, etc.) working closely with Credit Department at Corporate to determine appropriate credit level and resolve any credit issues.</li> <li>Stay current with cycle counts and keep dead stock at a minimum.</li> <li>Maintain ample levels of inventory to meet delivery and service expectations of all branch customers.</li> <li>Review P&L; hold safety meetings, security reports and maintain facility.</li> <li>Complete all tasks on the Branch Manager's monthly/daily checklist and act as a safety leader. Conduct weekly safety committee meetings. Complete any Flash reports within the required timeline and communicate issues/injuries immediately.</li> <li>Oversee branch and warehouse appearance, housekeeping, maintenance, and repair.</li> <li>Provide Regional Operations Manager (ROM) any requested branch specific information /reports and provide vital information in a timely manner.</li> <li>Maintain a 93%, or higher, audit score</li> <li>Maintain a working knowledge of company's benefits and employee handbook policies. Ensure employees are following safety protocols including maintaining an organized and clean work environment,</li> <li>Conduct mid-year and annual performance appraisals for all direct reports through the online Performance Engagement platform.</li> <li>May work outside regular working hours in case of emergencies within the branch as required.</li> <li>Participate in additional activities as requested.</li> </ul>Nature and Scope:<ul> <li>Ensures work is aligned with the ROM's expectations, goals, and vision </li> <li>Accountable for implementation of policies, processes, and procedures for short-term results</li> <li>Decisions and problem-solving are guided by policies, procedures and business plan; receives guidance from Senior Manager/Director</li> <li>Works on difficult to moderately complex issues and projects </li> <li>Provides guidance and training to subordinates</li> <li>Has authority to hire, recommend pay, establish performance and recommend for termination</li> <li>Level of signing authority established by company policy/guidelines</li> </ul>Knowledge & Skills:<ul> <li>Knowledge of warehouse/inventory management and material handling equipment such as forklifts</li> <li>P&L understanding</li> <li>HVAC knowledge strongly preferred; or ability to quickly learn HVAC products/parts</li> <li>Proven customer service experience with high level of customer satisfaction</li> <li>Proven leadership, coaching/mentoring and team-oriented mindset along with effective delegation of duties.</li> <li>Effective verbal and written communication skills and interpersonal skills</li> <li>Strong organizational and time management skills</li> <li>High level of attention to detail and compliance and results driven.</li> <li>Excellent problem-solving skills, with ability to apply sound judgment</li> <li>Ability to build and maintain positive relationships with customers, vendors, and employees</li> <li>Experience leading a team of employees towards a common goal</li> <li>Ability to apply good judgement and decision-making skills including strong work ethics and integrity.</li> <li>Working knowledge of MS Office Suite (Excel, Outlook, Word and PowerPoint)</li> <li>Working knowledge of CRM & Mincron or similar applications is preferred.</li> </ul>Experience:<ul> <li>1 year in a leadership/supervisory role</li> <li>Experience in HVAC wholesale industry strongly preferred</li> </ul>Education:<ul> <li>High School diploma or GED equivalent.</li> <li>College degree strongly preferred.</li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Branch Manager

Daikin Comfort Technologies Northeast is seeking a professional, skilled individual for our HVAC Branch Manager position for our branch operations group. The Branch Manager 1 oversees the branch's operations and staff with accountability for sales (<$25 million), customer service, profitability, productivity and loss prevention. Leads branch operations team (5-10 people) to achieve strategic goals related to revenue generation, profit attainment, and growth goals including market share through utilization of effective sales management techniques. Communicates and enforces store goals and policies and ensures compliance with security, sales, and safety and recordkeeping practices. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li>Manage and oversee the day-to-day operations of the branch including staffing and ensure successful and timely completion of assigned duties of all personnel. Review and approve hours worked and PTO using Kronos.</li> <li>Conduct periodic audits to ensure work is compliant with the established protocols and processes and objectives - meeting customer and branch expectations.</li> <li>Maintain sales - review/edit, credits, negative inventory, damage inventory and cash reconciliations. Communicate regularly with branch customer base to establish and maintain strong relationships. Enter all sales calls in CRM.</li> <li>Responsible for building and maintaining morale in the branch by demonstrating leadership qualities and setting an example for staff, promoting teamwork both within the branch, local team and within the region. Provide knowledge and skill development opportunities for employees with proper training and guidance for them to reach their full potential and have growth opportunities. Ensure employees complete all assigned training in a timely manner.</li> <li>Effectively coach, counsel, and hold employees accountable. Collaborate with Human Resources regarding disciplinary actions. </li> <li>Develop plans for increased branch profitability/productivity and drive continuous improvement processes.</li> <li>Process purchase orders, research low stock and receivables and process branch payables, audit cash drawers and truck metrics. Remain current with warranty processing and follow up quickly on rejections.</li> <li>Oversee all aspects of profit center (operations, sales, admin, etc.) working closely with Credit Department at Corporate to determine appropriate credit level and resolve any credit issues.</li> <li>Stay current with cycle counts and keep dead stock at a minimum.</li> <li>Maintain ample levels of inventory to meet delivery and service expectations of all branch customers.</li> <li>Review P&L; hold safety meetings, security reports and maintain facility.</li> <li>Complete all tasks on the Branch Manager's monthly/daily checklist and act as a safety leader. Conduct weekly safety committee meetings. Complete any Flash reports within the required timeline and communicate issues/injuries immediately.</li> <li>Oversee branch and warehouse appearance, housekeeping, maintenance, and repair.</li> <li>Provide Regional Operations Manager (ROM) any requested branch specific information /reports and provide vital information in a timely manner.</li> <li>Maintain a 93%, or higher, audit score</li> <li>Maintain a working knowledge of company's benefits and employee handbook policies. Ensure employees are following safety protocols including maintaining an organized and clean work environment,</li> <li>Conduct mid-year and annual performance appraisals for all direct reports through the online Performance Engagement platform.</li> <li>May work outside regular working hours in case of emergencies within the branch as required.</li> <li>Participate in additional activities as requested.</li> </ul>Nature and Scope:<ul> <li>Ensures work is aligned with the ROM's expectations, goals, and vision </li> <li>Accountable for implementation of policies, processes, and procedures for short-term results</li> <li>Decisions and problem-solving are guided by policies, procedures and business plan; receives guidance from Senior Manager/Director</li> <li>Works on difficult to moderately complex issues and projects </li> <li>Provides guidance and training to subordinates</li> <li>Has authority to hire, recommend pay, establish performance and recommend for termination</li> <li>Level of signing authority established by company policy/guidelines</li> </ul>Knowledge & Skills:<ul> <li>Knowledge of warehouse/inventory management and material handling equipment such as forklifts</li> <li>P&L understanding</li> <li>HVAC knowledge strongly preferred; or ability to quickly learn HVAC products/parts</li> <li>Proven customer service experience with high level of customer satisfaction</li> <li>Proven leadership, coaching/mentoring and team-oriented mindset along with effective delegation of duties.</li> <li>Effective verbal and written communication skills and interpersonal skills</li> <li>Strong organizational and time management skills</li> <li>High level of attention to detail and compliance and results driven.</li> <li>Excellent problem-solving skills, with ability to apply sound judgment</li> <li>Ability to build and maintain positive relationships with customers, vendors, and employees</li> <li>Experience leading a team of employees towards a common goal</li> <li>Ability to apply good judgement and decision-making skills including strong work ethics and integrity.</li> <li>Working knowledge of MS Office Suite (Excel, Outlook, Word and PowerPoint)</li> <li>Working knowledge of CRM & Mincron or similar applications is preferred.</li> </ul>Experience:<ul> <li>1 year in a leadership/supervisory role</li> <li>Experience in HVAC wholesale industry strongly preferred</li> </ul>Education:<ul> <li>High School diploma or GED equivalent.</li> <li>College degree strongly preferred.</li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Pay Range: $75,000-90,000 Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

May include:<ul> <li>Manage and oversee the day-to-day operations of the branch including staffing and ensure successful and timely completion of assigned duties of all personnel. Review and approve hours worked and PTO using Kronos.</li> <li>Conduct periodic audits to ensure work is compliant with the established protocols and processes and objectives - meeting customer and branch expectations.</li> <li>Maintain sales - review/edit, credits, negative inventory, damage inventory and cash reconciliations. Communicate regularly with branch customer base to establish and maintain strong relationships. Enter all sales calls in CRM.</li> <li>Responsible for building and maintaining morale in the branch by demonstrating leadership qualities and setting an example for staff, promoting teamwork both within the branch, local team and within the region. Provide knowledge and skill development opportunities for employees with proper training and guidance for them to reach their full potential and have growth opportunities. Ensure employees complete all assigned training in a timely manner.</li> <li>Effectively coach, counsel, and hold employees accountable. Collaborate with Human Resources regarding disciplinary actions. </li> <li>Develop plans for increased branch profitability/productivity and drive continuous improvement processes.</li> <li>Process purchase orders, research low stock and receivables and process branch payables, audit cash drawers and truck metrics. Remain current with warranty processing and follow up quickly on rejections.</li> <li>Oversee all aspects of profit center (operations, sales, admin, etc.) working closely with Credit Department at Corporate to determine appropriate credit level and resolve any credit issues.</li> <li>Stay current with cycle counts and keep dead stock at a minimum.</li> <li>Maintain ample levels of inventory to meet delivery and service expectations of all branch customers.</li> <li>Review P&L; hold safety meetings, security reports and maintain facility.</li> <li>Complete all tasks on the Branch Manager's monthly/daily checklist and act as a safety leader. Conduct weekly safety committee meetings. Complete any Flash reports within the required timeline and communicate issues/injuries immediately.</li> <li>Oversee branch and warehouse appearance, housekeeping, maintenance, and repair.</li> <li>Provide Regional Operations Manager (ROM) any requested branch specific information /reports and provide vital information in a timely manner.</li> <li>Maintain a 93%, or higher, audit score</li> <li>Maintain a working knowledge of company's benefits and employee handbook policies. Ensure employees are following safety protocols including maintaining an organized and clean work environment,</li> <li>Conduct mid-year and annual performance appraisals for all direct reports through the online Performance Engagement platform.</li> <li>May work outside regular working hours in case of emergencies within the branch as required.</li> <li>Participate in additional activities as requested.</li> </ul>Nature and Scope:<ul> <li>Ensures work is aligned with the ROM's expectations, goals, and vision </li> <li>Accountable for implementation of policies, processes, and procedures for short-term results</li> <li>Decisions and problem-solving are guided by policies, procedures and business plan; receives guidance from Senior Manager/Director</li> <li>Works on difficult to moderately complex issues and projects </li> <li>Provides guidance and training to subordinates</li> <li>Has authority to hire, recommend pay, establish performance and recommend for termination</li> <li>Level of signing authority established by company policy/guidelines</li> </ul>Knowledge & Skills:<ul> <li>Knowledge of warehouse/inventory management and material handling equipment such as forklifts</li> <li>P&L understanding</li> <li>HVAC knowledge strongly preferred; or ability to quickly learn HVAC products/parts</li> <li>Proven customer service experience with high level of customer satisfaction</li> <li>Proven leadership, coaching/mentoring and team-oriented mindset along with effective delegation of duties.</li> <li>Effective verbal and written communication skills and interpersonal skills</li> <li>Strong organizational and time management skills</li> <li>High level of attention to detail and compliance and results driven.</li> <li>Excellent problem-solving skills, with ability to apply sound judgment</li> <li>Ability to build and maintain positive relationships with customers, vendors, and employees</li> <li>Experience leading a team of employees towards a common goal</li> <li>Ability to apply good judgement and decision-making skills including strong work ethics and integrity.</li> <li>Working knowledge of MS Office Suite (Excel, Outlook, Word and PowerPoint)</li> <li>Working knowledge of CRM & Mincron or similar applications is preferred.</li> </ul>Experience:<ul> <li>1 year in a leadership/supervisory role</li> <li>Experience in HVAC wholesale industry strongly preferred</li> </ul>Education:<ul> <li>High School diploma or GED equivalent.</li> <li>College degree strongly preferred.</li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Salary: $59,770.00 to $85,835.00 Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC Branch Manager position for our branch operations group located at our Fort Worth, TX branch. The Branch Manager oversees the branch's operations and staff with accountability for sales (<$5 million), customer service, profitability, productivity, and loss prevention. Leads branch operations team (3-6 people) to achieve strategic goals related to revenue generation, profit attainment, and growth goals including market share through utilization of effective sales management techniques. Communicates and enforces store goals and policies and ensures compliance with security, sales, and safety and recordkeeping practices. Maintains accurate records of purchases, sales, and requisitions and reviews store reports to identify areas of waste. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li>Manage and oversee the day-to-day operations of the branch including staffing and ensure successful and timely completion of assigned duties of all personnel. Review and approve hours worked and PTO using Kronos.</li> <li>Conduct periodic audits to ensure work is compliant with the established protocols and processes and objectives - meeting customer and branch expectations.</li> <li>Maintain sales - review/edit, credits, negative inventory, damage inventory and cash reconciliations. Communicate regularly with branch customer base to establish and maintain strong relationships. Enter all sales calls in CRM.</li> <li>Responsible for building and maintaining morale in the branch by demonstrating leadership qualities and setting an example for staff, promoting teamwork both within the branch, local team and within the region. Provide knowledge and skill development opportunities for employees with proper training and guidance for them to reach their full potential and have growth opportunities. Ensure employees complete all assigned training in a timely manner.</li> <li>Effectively coach, counsel, and hold employees accountable. Collaborate with Human Resources regarding disciplinary actions. </li> <li>Develop plans for increased branch profitability/productivity and drive continuous improvement processes.</li> <li>Process purchase orders, research low stock and receivables and process branch payables, audit cash drawers and truck metrics. Remain current with warranty processing and follow up quickly on rejections.</li> <li>Oversee all aspects of profit center (operations, sales, admin, etc.) working closely with Credit Department at Corporate to determine appropriate credit level and resolve any credit issues.</li> <li>Stay current with cycle counts and keep dead stock at a minimum.</li> <li>Maintain ample levels of inventory to meet delivery and service expectations of all branch customers.</li> <li>Review P&L; hold safety meetings, security reports and maintain facility.</li> <li>Complete all tasks on the Branch Manager's monthly/daily checklist and act as a safety leader. Conduct weekly safety committee meetings. Complete any Flash reports within the required timeline and communicate issues/injuries immediately.</li> <li>Oversee branch and warehouse appearance, housekeeping, maintenance, and repair.</li> <li>Provide Regional Operations Manager (ROM) any requested branch specific information /reports and provide vital information in a timely manner.</li> <li>Maintain a 93%, or higher, audit score</li> <li>Maintain a working knowledge of company's benefits and employee handbook policies. Ensure employees are following safety protocols including maintaining an organized and clean work environment,</li> <li>Conduct mid-year and annual performance appraisals for all direct reports through the online Performance Engagement platform.</li> <li>May work outside regular working hours in case of emergencies within the branch as required.</li> <li>Participate in additional activities as requested.</li> </ul>Nature and Scope:<ul> <li>Ensures work is aligned with the ROM's expectations, goals, and vision </li> <li>Accountable for implementation of policies, processes, and procedures for short-term results</li> <li>Decisions and problem-solving are guided by policies, procedures and business plan; receives guidance from Senior Manager/Director</li> <li>Works on difficult to moderately complex issues and projects </li> <li>Provides guidance and training to subordinates</li> <li>Has authority to hire, recommend pay, establish performance and recommend for termination</li> <li>Level of signing authority established by company policy/guidelines</li> </ul>Knowledge & Skills:<ul> <li>Knowledge of warehouse/inventory management and material handling equipment such as forklifts</li> <li>P&L understanding</li> <li>HVAC knowledge strongly preferred; or ability to quickly learn HVAC products/parts</li> <li>Proven customer service experience with high level of customer satisfaction</li> <li>Proven leadership, coaching/mentoring and team-oriented mindset along with effective delegation of duties.</li> <li>Effective verbal and written communication skills and interpersonal skills</li> <li>Strong organizational and time management skills</li> <li>High level of attention to detail and compliance and results driven.</li> <li>Excellent problem-solving skills, with ability to apply sound judgment</li> <li>Ability to build and maintain positive relationships with customers, vendors, and employees</li> <li>Experience leading a team of employees towards a common goal</li> <li>Ability to apply good judgement and decision-making skills including strong work ethics and integrity.</li> <li>Working knowledge of MS Office Suite (Excel, Outlook, Word and PowerPoint)</li> <li>Working knowledge of CRM & Mincron or similar applications is preferred.</li> </ul>Experience:<ul> <li>1 year in a leadership/supervisory role</li> <li>Experience in HVAC wholesale industry strongly preferred</li> </ul>Education:<ul> <li>High School diploma or GED equivalent.</li> <li>College degree strongly preferred.</li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC Branch Manager position for our branch operations group located at our Austin, TX branch. The Branch Manager 1 oversees the branch's operations and staff with accountability for sales (<$25 million), customer service, profitability, productivity and loss prevention. Leads branch operations team (5-10 people) to achieve strategic goals related to revenue generation, profit attainment, and growth goals including market share through utilization of effective sales management techniques. Communicates and enforces store goals and policies and ensures compliance with security, sales, and safety and recordkeeping practices. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li>Manage and oversee the day-to-day operations of the branch including staffing and ensure successful and timely completion of assigned duties of all personnel. Review and approve hours worked and PTO using Kronos.</li> <li>Conduct periodic audits to ensure work is compliant with the established protocols and processes and objectives - meeting customer and branch expectations.</li> <li>Maintain sales - review/edit, credits, negative inventory, damage inventory and cash reconciliations. Communicate regularly with branch customer base to establish and maintain strong relationships. Enter all sales calls in CRM.</li> <li>Responsible for building and maintaining morale in the branch by demonstrating leadership qualities and setting an example for staff, promoting teamwork both within the branch, local team and within the region. Provide knowledge and skill development opportunities for employees with proper training and guidance for them to reach their full potential and have growth opportunities. Ensure employees complete all assigned training in a timely manner.</li> <li>Effectively coach, counsel, and hold employees accountable. Collaborate with Human Resources regarding disciplinary actions. </li> <li>Develop plans for increased branch profitability/productivity and drive continuous improvement processes.</li> <li>Process purchase orders, research low stock and receivables and process branch payables, audit cash drawers and truck metrics. Remain current with warranty processing and follow up quickly on rejections.</li> <li>Oversee all aspects of profit center (operations, sales, admin, etc.) working closely with Credit Department at Corporate to determine appropriate credit level and resolve any credit issues.</li> <li>Stay current with cycle counts and keep dead stock at a minimum.</li> <li>Maintain ample levels of inventory to meet delivery and service expectations of all branch customers.</li> <li>Review P&L; hold safety meetings, security reports and maintain facility.</li> <li>Complete all tasks on the Branch Manager's monthly/daily checklist and act as a safety leader. Conduct weekly safety committee meetings. Complete any Flash reports within the required timeline and communicate issues/injuries immediately.</li> <li>Oversee branch and warehouse appearance, housekeeping, maintenance, and repair.</li> <li>Provide Regional Operations Manager (ROM) any requested branch specific information /reports and provide vital information in a timely manner.</li> <li>Maintain a 93%, or higher, audit score</li> <li>Maintain a working knowledge of company's benefits and employee handbook policies. Ensure employees are following safety protocols including maintaining an organized and clean work environment,</li> <li>Conduct mid-year and annual performance appraisals for all direct reports through the online Performance Engagement platform.</li> <li>May work outside regular working hours in case of emergencies within the branch as required.</li> <li>Participate in additional activities as requested.</li> </ul>Nature and Scope:<ul> <li>Ensures work is aligned with the ROM's expectations, goals, and vision </li> <li>Accountable for implementation of policies, processes, and procedures for short-term results</li> <li>Decisions and problem-solving are guided by policies, procedures and business plan; receives guidance from Senior Manager/Director</li> <li>Works on difficult to moderately complex issues and projects </li> <li>Provides guidance and training to subordinates</li> <li>Has authority to hire, recommend pay, establish performance and recommend for termination</li> <li>Level of signing authority established by company policy/guidelines</li> </ul>Knowledge & Skills:<ul> <li>Knowledge of warehouse/inventory management and material handling equipment such as forklifts</li> <li>P&L understanding</li> <li>HVAC knowledge strongly preferred; or ability to quickly learn HVAC products/parts</li> <li>Proven customer service experience with high level of customer satisfaction</li> <li>Proven leadership, coaching/mentoring and team-oriented mindset along with effective delegation of duties.</li> <li>Effective verbal and written communication skills and interpersonal skills</li> <li>Strong organizational and time management skills</li> <li>High level of attention to detail and compliance and results driven.</li> <li>Excellent problem-solving skills, with ability to apply sound judgment</li> <li>Ability to build and maintain positive relationships with customers, vendors, and employees</li> <li>Experience leading a team of employees towards a common goal</li> <li>Ability to apply good judgement and decision-making skills including strong work ethics and integrity.</li> <li>Working knowledge of MS Office Suite (Excel, Outlook, Word and PowerPoint)</li> <li>Working knowledge of CRM & Mincron or similar applications is preferred.</li> </ul>Experience:<ul> <li>1 year in a leadership/supervisory role</li> <li>Experience in HVAC wholesale industry strongly preferred</li> </ul>Education:<ul> <li>High School diploma or GED equivalent.</li> <li>College degree strongly preferred.</li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC Branch Manager position for our branch operations group located at our Garland, TX branch. The Branch Manager oversees the branch's operations and staff with accountability for sales (<$5 million), customer service, profitability, productivity, and loss prevention. Leads branch operations team (3-6 people) to achieve strategic goals related to revenue generation, profit attainment, and growth goals including market share through utilization of effective sales management techniques. Communicates and enforces store goals and policies and ensures compliance with security, sales, and safety and recordkeeping practices. Maintains accurate records of purchases, sales, and requisitions and reviews store reports to identify areas of waste. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li>Manage and oversee the day-to-day operations of the branch including staffing and ensure successful and timely completion of assigned duties of all personnel. Review and approve hours worked and PTO using Kronos.</li> <li>Conduct periodic audits to ensure work is compliant with the established protocols and processes and objectives - meeting customer and branch expectations.</li> <li>Maintain sales - review/edit, credits, negative inventory, damage inventory and cash reconciliations. Communicate regularly with branch customer base to establish and maintain strong relationships. Enter all sales calls in CRM.</li> <li>Responsible for building and maintaining morale in the branch by demonstrating leadership qualities and setting an example for staff, promoting teamwork both within the branch, local team and within the region. Provide knowledge and skill development opportunities for employees with proper training and guidance for them to reach their full potential and have growth opportunities. Ensure employees complete all assigned training in a timely manner.</li> <li>Effectively coach, counsel, and hold employees accountable. Collaborate with Human Resources regarding disciplinary actions. </li> <li>Develop plans for increased branch profitability/productivity and drive continuous improvement processes.</li> <li>Process purchase orders, research low stock and receivables and process branch payables, audit cash drawers and truck metrics. Remain current with warranty processing and follow up quickly on rejections.</li> <li>Oversee all aspects of profit center (operations, sales, admin, etc.) working closely with Credit Department at Corporate to determine appropriate credit level and resolve any credit issues.</li> <li>Stay current with cycle counts and keep dead stock at a minimum.</li> <li>Maintain ample levels of inventory to meet delivery and service expectations of all branch customers.</li> <li>Review P&L; hold safety meetings, security reports and maintain facility.</li> <li>Complete all tasks on the Branch Manager's monthly/daily checklist and act as a safety leader. Conduct weekly safety committee meetings. Complete any Flash reports within the required timeline and communicate issues/injuries immediately.</li> <li>Oversee branch and warehouse appearance, housekeeping, maintenance, and repair.</li> <li>Provide Regional Operations Manager (ROM) any requested branch specific information /reports and provide vital information in a timely manner.</li> <li>Maintain a 93%, or higher, audit score</li> <li>Maintain a working knowledge of company's benefits and employee handbook policies. Ensure employees are following safety protocols including maintaining an organized and clean work environment,</li> <li>Conduct mid-year and annual performance appraisals for all direct reports through the online Performance Engagement platform.</li> <li>May work outside regular working hours in case of emergencies within the branch as required.</li> <li>Participate in additional activities as requested.</li> </ul>Nature and Scope:<ul> <li>Ensures work is aligned with the ROM's expectations, goals, and vision </li> <li>Accountable for implementation of policies, processes, and procedures for short-term results</li> <li>Decisions and problem-solving are guided by policies, procedures and business plan; receives guidance from Senior Manager/Director</li> <li>Works on difficult to moderately complex issues and projects </li> <li>Provides guidance and training to subordinates</li> <li>Has authority to hire, recommend pay, establish performance and recommend for termination</li> <li>Level of signing authority established by company policy/guidelines</li> </ul>Knowledge & Skills:<ul> <li>Knowledge of warehouse/inventory management and material handling equipment such as forklifts</li> <li>P&L understanding</li> <li>HVAC knowledge strongly preferred; or ability to quickly learn HVAC products/parts</li> <li>Proven customer service experience with high level of customer satisfaction</li> <li>Proven leadership, coaching/mentoring and team-oriented mindset along with effective delegation of duties.</li> <li>Effective verbal and written communication skills and interpersonal skills</li> <li>Strong organizational and time management skills</li> <li>High level of attention to detail and compliance and results driven.</li> <li>Excellent problem-solving skills, with ability to apply sound judgment</li> <li>Ability to build and maintain positive relationships with customers, vendors, and employees</li> <li>Experience leading a team of employees towards a common goal</li> <li>Ability to apply good judgement and decision-making skills including strong work ethics and integrity.</li> <li>Working knowledge of MS Office Suite (Excel, Outlook, Word and PowerPoint)</li> <li>Working knowledge of CRM & Mincron or similar applications is preferred.</li> </ul>Experience:<ul> <li>1 year in a leadership/supervisory role</li> <li>Experience in HVAC wholesale industry strongly preferred</li> </ul>Education:<ul> <li>High School diploma or GED equivalent.</li> <li>College degree strongly preferred.</li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Williams Distributing Co. & Shoemaker Inc. Divisions of Daikin Comfort Technologies North America, Inc. are seeking bright people who lean into challenges to join the team. We are a wholesale distribution powerhouse throughout Michigan, Ohio, and Indiana. Specializing in HVAC equipment and residential building products: Kitchen and Bath, Hearth, and Garage Doors. As a company, we continuously strive to improve living environments through products and services that benefit our customers' lives working with work with dealers, builders, contractors, designers, and architects. Primary Duties/Responsibilities: &bull; Provides general maintenance of facilities, buildings, grounds, and equipment &bull; Maintain and manages heating and cooling systems, plumbing and electrical systems; escalate mechanical issues. &bull; Provides repairs as needed and troubleshooting solutions &bull; Constructs Kitchen displays; this will include all phases of job including removal, installation, and finish trimming. Including building and painting of display walls. &bull; Skilled use of a variety of both powered- and non-powered hand tools. &bull; Moves and or assists in transportation of cabinetry and equipment. &bull; Other general facilities duties. Education and/or Work Experience Requirements: &bull; Maintenance and or facilities experience required; &bull; Driver's license and insurable driving record &bull; Ability to exert up to 50lbs of force when moving heavy product, climb a ladder and operate various power tools and equipment. &bull; Knowledge of general maintenance and construction. Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Building & Facilites Maintenace

Daikin Comfort Technologies Manufacturing, LP. is seeking a professional, skilled individual for our VRV Business Development Manager position located remotely but local to the Northeastern Division of the United States. The VRV Business Development Manager is responsible for working within all aspects of new business in our company owned and independent distribution channels. The duties include comparing current channel sales revenue to desired revenue growth objectives, implement product training and program initiatives and meeting with regional, divisional, and corporate sales and distribution leadership to further channel progress, and mitigate risks. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. Position Responsibilities may include: <ul> <li>Establish goals and develop plans for business, market share and revenue growth </li> <li>Research, plan, and implement new channel and product initiatives </li> <li>Train sales and customers on product, programs, and compliance</li> <li>Research prospective accounts within the channel </li> <li>Collaborate with sales and distribution team members to further channel support </li> <li>Establish goals for customers and develop strategies to achieve the goals </li> <li>Develop a comprehensive understanding of a customers' capabilities, business posture and marketing strategies </li> <li>Define and implement processes that ensure channel development goals are being executed and measured </li> <li>Work with the sales team to avoid and/or resolve customer and channel conflicts </li> <li>Extensive market analysis including pricing, market share and potential new market revenue </li> <li>Participate in additional projects/activities to support ongoing business needs </li> </ul>Nature & Scope:<ul> <li>Ensures work is aligned with the Director's expectations, goals, and vision </li> <li>Accountable for implementation of policies, processes, and procedures for short-term results </li> </ul> <ul> <li>Decisions and problem-solving are guided by policies, procedures and business plan; receives guidance from Director </li> </ul> <ul> <li>Works on difficult to moderately complex issues and projects </li> <li>Provides guidance and training to subordinates </li> </ul> <ul></ul> <ul> <li>Level of signing authority established by company policy/guidelines </li> </ul>Knowledge & Skills:<ul> <li>Proven track record of sales and business development growth </li> </ul> <ul> <li>Strong commercial HVAC background</li> <li>Strong planning, vision and organization skill </li> </ul> <ul></ul> <ul> <li>Strong ability to influence, interact and sell to a wide spectrum of clients; strong relationship management skills </li> </ul> <ul> <li>Ability to create and conduct training seminars; ability to engage and educate participants</li> <li>Proficient skills in MS Office - Outlook, Excel, PowerPoint Word </li> <li>Excellent verbal and written communication skills; strong business acumen </li> </ul> <ul> <li>High level of attention to detail, strong analytical and quantitative skills </li> <li>Excellent organizational and time management skills </li> <li>Ability to creatively adapt as new challenges arise; excellent problem solving skills </li> <li>Strong collaboration and team building skills including facilitation skills among cross-functional teams </li> <li>Ability to apply good judgement, decision making skills and strong work ethics and integrity on the job</li> <li>Ability to work in a fast-paced growing team environment </li> <li>Goal-oriented, highly confident, self-motivated and strategic thinker </li> </ul>Experience:<ul> <li>6+ years of proven sales, business development, or product, commercial HVAC experience </li> <li>Experience with VRV/VRF is a plus </li> </ul>Education/Certification:<ul> <li>Bachelor's degree in business, engineering, or related field or equivalent work experience MBA a plus </li> </ul>People Management: No Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations 60% travel </li> </ul>Reports To: <ul> <li>Director</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Business Development Manager

Daikin Comfort Technologies Manufacturing, LP. is seeking a professional, skilled individual for our Business Development Manager position located remotely but preferably local to Chicago, IL or Washington, DC. The Business Development Manager will work to build and strengthen relationships with assigned mechanical engineering firms and contractors in assigned market(s). Manage all aspects of new business development with those engineers including generating Daikin VRV BODs (Basis of Design) projects; as well as other assigned Daikin products listed on job specifications. This position is also responsible for maintaining and strengthening the relationship with the local Daikin Regional Sales Manager, Regional Rep Director and Local Rep to ensure sales and market share goals are met. Additionally, the person in this role is responsible for leading new business initiatives with current and prospective customers, as well as providing training related to product, programs, compliance and consulting with customer to grow their respective businesses in the channel. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. Position Responsibilities may include: <ul> <li>Establish goals and develop plans for business, market share and revenue growth </li> </ul> <ul> <li>Calling on assigned engineers to develop long term relationships which result in Daikin specifications on jobs.</li> <li>Taking action to ensure business development goals are being executed and measured.</li> <li>Conducting business development through direct contact with mechanical engineering firms.</li> <li>Identify technical requirements and project scope, then utilize Daikin resources to assist engineers in designing jobs.</li> <li>Assisting MEP firms to generate Daikin VRV BOD projects.</li> <li>Closely working with the Daikin Rep Account Managers to develop and track jobs to make sure Daikin wins those jobs.</li> <li>Work with the Rep Sales Engineers to communicate details and appropriate information to help ensure Daikin and the rep win the job.</li> <li>Extensive market analysis including competition, local codes, market trends and additional information that will help Daikin and the rep fully understand the market dynamics and what is needed to compete and win. </li> <li>Maintaining and fully tracking and reporting of all activities including customer contacts, jobs being worked on, status of those jobs and any additional information deemed appropriate by supervisor.</li> <li>Working closely with local authorities, Associations end users and architects to build long term sales opportunities.</li> <li>Monitoring project and customer development targets on a weekly basis and communicating the weekly results to the Company's sales leadership.</li> <li>Providing engineers with technical knowledge on features, benefits, product performance and design guidelines for Daikin VRV systems and other Daikin products.</li> <li>Updating engineers on new products and changes as they occur.</li> <li>Scheduling and oversee demonstrations of VRV and other HVAC products and new features to engineers.</li> <li>Providing market and competitive intelligence to Daikin, leadership.</li> <li>Ability to apply good judgement, decision making skills and strong work ethics and integrity on the job</li> </ul> <ul> <li>Ability to work in a fast-paced growing team environment </li> <li>Goal-oriented, highly confident, self-motivated and strategic thinker </li> </ul>Experience:<ul> <li>5+ years of proven business development experience </li> <li>Planning experience is preferred </li> </ul>Education/Certification:<ul> <li>Bachelor's degree in Mechanical Engineering </li> </ul>People Management: No Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations and travel up to 55 nights per year </li> </ul>Reports To: <ul> <li>Divisional Director of Business Development</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Position Summary: The Buyer is responsible for acquiring materials, supplies, services and placing purchase orders for goods that have standard costs and quoted discounts already in place. Reviews requisitions and proposals from vendors to negotiate contracts. Reviews opportunities for new supply sources and suitability of materials offered. Retains records pertaining to cost, delivery, performance, and inventory levels. The Buyer is a strong team player, results oriented, has a dedication to excellence and a sense of urgency to achieve business objectives. Why work with us?<ul> <li>Benefits are effective on day one for all full-time direct hires.</li> <li>Training programs are available to help guide team members and develop new skills.</li> <li>Growth Opportunities - there are immense opportunities to grow your career.</li> <li>You will be part of a Global Company - our family brands are backed by Daikin Industries, LTD.</li> </ul>Position Responsibilities: <ul> <li>TacticalStrategic Commodityresponsibilitiesmultiple production locations </li> <li>Supplier Development </li> <li>Directing staff in certain purchasing activities </li> <li>Quality initiatives (DPPM, CAN's, SO's, FAI's, Line Rejects) </li> <li>Delivery/Inventory management (SOT, DOT, DOS, Inventory goals, Long lead-time supplier programs, obsolescence). </li> <li>Cost (PO's, AP issues, Supplier reduction, savings initiatives). </li> <li>General supplier maintenance (system and file data accuracy maintained). </li> <li>Engineering/Program changes. </li> <li>Limited Travel, SPI Meetings </li> <li>Use computers to organize and locate inventory, and operate spreadsheet and word processing software. </li> <li>Negotiate prices, discount terms and transportation arrangements for merchandise. </li> <li>Manage the department for which they buy. </li> <li>Confer with sales and purchasing personnel to obtain information about customer needs and preferences. </li> <li>Examine, select, order, and purchase at the most favorable price merchandise consistent with quality, quantity, specification requirements and other factors. </li> <li>Monitor and analyze sales records, trends, or economic conditions to anticipate consumer buying patterns and determine what the company will sell and how much inventory is needed. </li> <li>Set or recommend mark-up rates, mark-down rates, and selling prices for merchandise. </li> <li>Authorize payment of invoices or return of merchandise. </li> <li>Interview and work closely with vendors to obtain and develop desired products. </li> <li>Conduct staff meetings with sales personnel to introduce new merchandise. </li> <li>Recommend and/or support implementation of buying strategies that promote cost effective purchasing decisions, which supports increased speed to market requirements. </li> <li>Exposure to all facets of the purchasing process, commodities materials, components, tooling, and capital equipment used in the manufacturing and assembly of SRG Products. </li> <li>Manage new supplier development to ensure supply base can meet SRG requirements through market and company research. </li> <li>Manage sourcing process including: preparation and issuance of the Request for Quotation, vendor communications and progress tracking throughout duration of the quoting process, negotiation of commercial items and purchasing terms & conditions, and finally preparation of quote summary/evaluation documents. </li> <li>Conduct in-depth supplier pricing analysis to ensure competitive pricing is being achieved sources. </li> <li>Assist in the development and maintenance of purchasing standards and procedures. </li> <li>Manage, and evaluate supplier performance metrics and project timing. </li> <li>Ensure that all purchasing activities are managed within budget, while maintaining the highest level of ethics. </li> <li>Manage commercial correspondence related to suppliers including the issuance of contracts and purchase orders. </li> <li>Identify and develop areas for continuous improvement and negotiate cost reduction agreement. </li> <li>Develop strategic plans and objectives and collaborate with other departments and personnel to maximize program profitability of current and future business. </li> <li>Participate in additional projects/activities as needed. </li> </ul>Nature & Scope:<ul> <li>Applies practical knowledge of job area typically obtained through advanced education and work experience </li> <li>Encouraged to seek continuous improvements </li> <li>Performs a range of mainly straightforward assignments </li> <li>Works independently with general supervision </li> <li>Problems faced are difficult but not typically complex </li> </ul>Knowledge & Skills:<ul> <li>Experience in both foreign and domestic sourcing with logical and strong negotiating skills </li> <li>Good working knowledge of MRP </li> <li>Vendor partnering, including supplier certification and development processes andlead -time reduction </li> <li>Experience with quality programs and processes </li> <li>Familiarity with EDI implementation and supplier scheduling is a plus </li> <li>Effective communication and negotiation skills taking into account the Global nature of today's market and supply base </li> <li>Ability to build and maintain positive relationships with customers, vendors, and employees </li> <li>Effective organizational and time management skills; ability to prioritize and manage multiple tasks successfully </li> <li>Must be able to interact with personnel in manufacturing (factory) settings </li> <li>Interaction with all aspects ofa business (Engineering, Quality, Materials, Logistics, and Sales & Marketing) </li> <li>Well-honed analytical and deductive reasoning skills and strong quantitative and mathematical abilities </li> <li>Managing of multiple suppliers with over 100 part numbers, must be able to quantify this complexity </li> <li>Inventory and/or quality management training /certification (i.e. APICS, Six Sigma, Audit, etc.) </li> </ul>Experience:<ul> <li>2 plus years of experience in a high-volume environment - High volume/low-cost purchasing </li> </ul> <ul> <li>Experience in a manufacturing environment & with MRP </li> </ul>Education/Certification:<ul> <li>Bachelor's degree in Materials Management, Business, Supply Chain, or related field </li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations. Domestic / Foreign travel may be involved - estimated 15%. </li> </ul>Reports To: <ul> <li>Manager, Commodity </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Buyer

The Buyer is responsible for acquiring materials, supplies, services and placing purchase orders for goods that have standard costs and quoted discounts already in place. Reviews requisitions and proposals from vendors to negotiate contracts. Reviews opportunities for new supply sources and suitability of materials offered. Retains records pertaining to cost, delivery, performance, and inventory levels. The Buyer is a strong team player, results oriented, has a dedication to excellence and a sense of urgency to achieve business objectives. Position Responsibilities May include;<ul> <li>Tactical Strategic Commodity responsibilities multiple production locations</li> <li>Supplier Development</li> <li>Directing staff in certain purchasing activities</li> <li>Quality initiatives (DPPM, CAN's, SO's, FAI's, Line Rejects)</li> <li>Delivery/Inventory management (SOT, DOT, DOS, Inventory goals, Long lead-time supplier programs, obsolescence).</li> <li>Cost (PO's, AP issues, Supplier reduction, savings initiatives).</li> <li>General supplier maintenance (system and file data accuracy maintained).</li> <li>Engineering/Program changes.</li> <li>Limited Travel, SPI Meetings</li> <li>Use computers to organize and locate inventory, and operate spreadsheet and word processing software.</li> <li>Negotiate prices, discount terms and transportation arrangements for merchandise.</li> <li>Manage the department for which they buy.</li> <li>Confer with sales and purchasing personnel to obtain information about customer needs and preferences.</li> <li>Examine, select, order, and purchase at the most favorable price merchandise consistent with quality, quantity, specification requirements and other factors.</li> <li>Monitor and analyze sales records, trends, or economic conditions to anticipate consumer buying patterns and determine what the company will sell and how much inventory is needed.</li> <li>Set or recommend mark-up rates, mark-down rates, and selling prices for merchandise.</li> <li>Authorize payment of invoices or return of merchandise.</li> <li>Interview and work closely with vendors to obtain and develop desired products.</li> <li>Conduct staff meetings with sales personnel to introduce new merchandise.</li> <li>Recommend and/or support implementation of buying strategies that promote cost effective purchasing decisions, which supports increased speed to market requirements. </li> <li>Exposure to all facets of the purchasing process, commodities materials, components, tooling, and capital equipment used in the manufacturing and assembly of SRG Products. </li> </ul> <ul> <li>Manage new supplier development to ensure supply base can meet SRG requirements through market and company research. </li> <li>Manage sourcing process including: preparation and issuance of the Request for Quotation, vendor communications and progress tracking throughout duration of the quoting process, negotiation of commercial items and purchasing terms & conditions, and finally preparation of quote summary/evaluation documents. </li> <li>Conduct in-depth supplier pricing analysis to ensure competitive pricing is being achieved sources. </li> <li>Assist in the development and maintenance of purchasing standards and procedures. </li> <li>Manage, and evaluate supplier performance metrics and project timing. </li> <li>Ensure that all purchasing activities are managed within budget, while maintaining the highest level of ethics.</li> <li>Manage commercial correspondence related to suppliers including the issuance of contracts and purchase orders. </li> <li>Identify and develop areas for continuous improvement and negotiate cost reduction agreement. </li> <li>Develop strategic plans and objectives and collaborate with other departments and personnel to maximize program profitability of current and future business.</li> <li>Participate in additional projects/activities as needed.</li> </ul>Nature and Scope<ul> <li>Takes direction from lead</li> <li>Works within well-defined instructions</li> <li>May travel to domestic/foreign sources and therefore need to be able to adapt to customs and traditions in the foreign countries.</li> </ul>Knowledge and Skills<ul> <li>Experience in both foreign and domestic sourcing with logical and strong negotiating skills</li> <li>Good working knowledge of MRP</li> <li>Vendor partnering, including supplier certification and development processes and lead -time reduction</li> <li>Experience with quality programs and processes</li> <li>Familiarity with EDI implementation and supplier scheduling is a plus</li> <li>Effective communication and negotiation skills taking into account the Global nature of today's market and supply base</li> <li>Ability to build and maintain positive relationships with customers, vendors, and employees</li> <li>Effective organizational and time management skills; ability to prioritize and manage multiple tasks successfully</li> <li>Must be able to interact with personnel in manufacturing (factory) settings</li> <li>Interaction with all aspects of a business (Engineering, Quality, Materials, Logistics, and Sales & Marketing)</li> <li>Well-honed analytical and deductive reasoning skills and strong quantitative and mathematical abilities</li> <li>Managing of multiple suppliers with over 100 part numbers, must be able to quantify this complexity</li> <li>Inventory and/or quality management training /certification (i.e. APICS, Six Sigma, Audit, etc.)</li> </ul>Experience<ul> <li>2 plus years of experience in a high-volume environment - High volume/low-cost purchasing</li> <li>Experience in a manufacturing environment & with MRP</li> </ul>Education<ul> <li>Bachelor's degree in Materials Management, Business, Supply Chain, or related field</li> </ul>People Management<ul> <li>No</li> </ul>Physical Requirements / Working Environment<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations. Domestic / Foreign travel may be involved - estimated 15%.</li> </ul>Reports to: Director, Purchasing / Manager, Sourcing / Manager, Commodity The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales position for our branch operations group located at our Shreveport, LA branch. The CSR sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services. The CSR collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li> Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li> Provide excellent customer service via face to face, phone calls and e-mails. </li> <li> Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li> Recommend alternate products based on cost, availability or specifications as needed. </li> <li> Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li> Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li> Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li> Provide accurate information regarding availability of in-stock items. </li> <li> Assist customers with warranties and returns. </li> <li> Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li> Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li> Maintain records and prepare reports on sales activities. </li> <li> Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li> Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li> Understand and follow work instructions, operating procedures, and company policies. </li> <li> Participate in additional projects/activities to support ongoing business needs. </li> </ul>Nature and Scope:<ul> <li>Works within well-defined instructions</li> <li>Uses established procedures and works under supervision to perform assigned tasks</li> <li>Work is closely supervised</li> </ul>Knowledge & Skills:<ul> <li> Knowledge of HVAC equipment/products is preferred </li> <li> General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li> Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li> Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li> Good phone etiquette and e-mail etiquette </li> <li> Ability to deal with high-volume customer traffic </li> <li> Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li> Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li> Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li> High level of attention to detail and accuracy </li> <li> Ability to establish positive working relationships with internal and external customers and employees </li> <li> Ability to use good judgment and strong work ethics and integrity on the job </li> <li> Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Experience:<ul> <li> 1 - 3 years of progressive sales experience </li> </ul>Education:<ul> <li> High School diploma or GED equivalent, some colleges preferred </li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

CSR - Counter Sales (HVAC)

The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services. The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Position Responsibilities may include: <ul> <li>Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li>Provide excellent customer service via face to face, phone calls and e-mails. </li> <li>Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li>Recommend alternate products based on cost, availability or specifications as needed. </li> <li>Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li>Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li>Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li>Provide accurate information regarding availability of in-stock items. </li> <li>Assist customers with warranties and returns. </li> <li>Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li>Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li>Maintain records and prepare reports on sales activities. </li> <li>Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li>Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li>Understand and follow work instructions, operating procedures, and company policies. </li> <li>Participate in additional projects/activities to support ongoing business needs. </li> </ul>Nature & Scope:<ul> <li>Works within well-defined instructions </li> <li>Uses established procedures and works under supervision to perform assigned tasks </li> <li>Work is closely supervised </li> </ul>Knowledge & Skills:<ul> <li>Knowledge of HVAC equipment/products is preferred </li> <li>General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li>Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li>Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li>Good phone etiquette and e-mail etiquette </li> <li>Ability to deal with high-volume customer traffic </li> <li>Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li>Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li>Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li>High level of attention to detail and accuracy </li> <li>Ability to establish positive working relationships with internal and external customers and employees </li> <li>Ability to use good judgment and strong work ethics and integrity on the job </li> <li>Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Experience:<ul> <li>1 - 3 years of progressive sales experience </li> </ul>Education/Certification:<ul> <li>High School diploma or GED equivalent, some colleges preferred </li> </ul>People Management: No Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Reports To: <ul> <li>Branch Manager / Supervisor, Customer Service </li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

CSR INSIDE SALES 1

The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services. The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Position Responsibilities may include: <ul> <li>Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li>Provide excellent customer service via face to face, phone calls and e-mails. </li> <li>Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li>Recommend alternate products based on cost, availability or specifications as needed. </li> <li>Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li>Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li>Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li>Provide accurate information regarding availability of in-stock items. </li> <li>Assist customers with warranties and returns. </li> <li>Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li>Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li>Maintain records and prepare reports on sales activities. </li> <li>Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li>Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li>Understand and follow work instructions, operating procedures, and company policies. </li> <li>Participate in additional projects/activities to support ongoing business needs. </li> </ul>Nature & Scope:<ul> <li>Works within well-defined instructions </li> <li>Uses established procedures and works under supervision to perform assigned tasks </li> <li>Work is closely supervised </li> </ul>Knowledge & Skills:<ul> <li>Knowledge of HVAC equipment/products is preferred </li> <li>General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li>Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li>Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li>Good phone etiquette and e-mail etiquette </li> <li>Ability to deal with high-volume customer traffic </li> <li>Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li>Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li>Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li>High level of attention to detail and accuracy </li> <li>Ability to establish positive working relationships with internal and external customers and employees </li> <li>Ability to use good judgment and strong work ethics and integrity on the job </li> <li>Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Experience:<ul> <li>1 - 3 years of progressive sales experience </li> </ul>Education/Certification:<ul> <li>High School diploma or GED equivalent, some colleges preferred </li> </ul>People Management: No Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Reports To: <ul> <li>Branch Manager / Supervisor, Customer Service </li> </ul>Pay Range: $21.00-$23.00 Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Thermal Supply is a Daikin Comfort Technology company with 23 locations in the Pacific Northwest. Thermal is a wholesaler of heating, air conditioning equipment parts, refrigeration and supplies. This position is located in Salem, OR. The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services. The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Position Responsibilities may include: <ul> <li>Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li>Provide excellent customer service via face to face, phone calls and e-mails. </li> <li>Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li>Recommend alternate products based on cost, availability or specifications as needed. </li> <li>Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li>Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li>Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li>Provide accurate information regarding availability of in-stock items. </li> <li>Assist customers with warranties and returns. </li> <li>Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li>Train new customer service / inside sales representatives. </li> <li>Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li>Maintain records and prepare reports on sales activities. </li> <li>Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li>Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li>Understand and follow work instructions, operating procedures, and company policies. </li> <li>Participate in additional projects/activities to support ongoing business needs. </li> </ul>Nature & Scope: <ul> <li>Works within well-defined instructions </li> <li>Uses established procedures and works under supervision to perform assigned tasks </li> <li>Work is closely supervised </li> </ul>Knowledge & Skills: <ul> <li>Extensive knowledge of HVAC equipment/products is required </li> <li>General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li>Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li>Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li>Good phone etiquette and e-mail etiquette </li> <li>Ability to deal with high-volume customer traffic </li> <li>Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li>Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li>Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li>High level of attention to detail and accuracy </li> <li>Ability to establish positive working relationships with internal and external customers and employees </li> <li>Ability to use good judgment and strong work ethics and integrity on the job </li> <li>Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Experience:<ul> <li>6+ years of progressive sales experience </li> <li>5 plus years in the HVAC industry </li> </ul>Education/Certification: <ul> <li>High School diploma or GED equivalent, some college preferred - HVAC certification preferred </li> </ul>People Management: No Physical Requirements / Work Environment: <ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services. The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Position Responsibilities may include: <ul> <li>Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li>Provide excellent customer service via face to face, phone calls and e-mails. </li> <li>Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li>Recommend alternate products based on cost, availability or specifications as needed. </li> <li>Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li>Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li>Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li>Provide accurate information regarding availability of in-stock items. </li> <li>Assist customers with warranties and returns. </li> <li>Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li>Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li>Maintain records and prepare reports on sales activities. </li> <li>Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li>Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li>Understand and follow work instructions, operating procedures, and company policies. </li> <li>Participate in additional projects/activities to support ongoing business needs. </li> </ul>Nature & Scope:<ul> <li>Works within well-defined instructions </li> <li>Uses established procedures and works under supervision to perform assigned tasks </li> <li>Work is closely supervised </li> </ul>Knowledge & Skills:<ul> <li>Knowledge of HVAC equipment/products is preferred </li> <li>General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li>Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li>Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li>Good phone etiquette and e-mail etiquette </li> <li>Ability to deal with high-volume customer traffic </li> <li>Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li>Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li>Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li>High level of attention to detail and accuracy </li> <li>Ability to establish positive working relationships with internal and external customers and employees </li> <li>Ability to use good judgment and strong work ethics and integrity on the job </li> <li>Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Experience:<ul> <li>1 - 3 years of progressive sales experience </li> </ul>Education/Certification:<ul> <li>High School diploma or GED equivalent, some colleges preferred </li> </ul>People Management: No Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Reports To: <ul> <li>Branch Manager / Supervisor, Customer Service </li> </ul>Pay Range: $20.00-$22.00 Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services. The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Position Responsibilities may include: <ul> <li>Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li>Provide excellent customer service via face to face, phone calls and e-mails. </li> <li>Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li>Recommend alternate products based on cost, availability or specifications as needed. </li> <li>Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li>Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li>Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li>Provide accurate information regarding availability of in-stock items. </li> <li>Assist customers with warranties and returns. </li> <li>Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li>Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li>Maintain records and prepare reports on sales activities. </li> <li>Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li>Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li>Understand and follow work instructions, operating procedures, and company policies. </li> <li>Participate in additional projects/activities to support ongoing business needs. </li> </ul>Nature & Scope: <ul> <li>Works within well-defined instructions </li> <li>Uses established procedures and works under supervision to perform assigned tasks </li> <li>Work is closely supervised </li> </ul>Knowledge & Skills: <ul> <li>Some knowledge of HVAC equipment/products is required </li> <li>General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li>Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li>Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li>Good phone etiquette and e-mail etiquette </li> <li>Ability to deal with high-volume customer traffic </li> <li>Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li>Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li>Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li>High level of attention to detail and accuracy </li> <li>Ability to establish positive working relationships with internal and external customers and employees </li> <li>Ability to use good judgment and strong work ethics and integrity on the job </li> <li>Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Experience:<ul> <li>3 - 6 years of progressive sales experience </li> <li>3 plus years in the HVAC industry </li> </ul>Education/Certification: <ul> <li>High School diploma or GED equivalent, some colleges preferred </li> </ul>People Management: No Physical Requirements / Work Environment: <ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Reports To: <ul> <li>Branch Manager / Supervisor, Customer Service </li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

CSR INSIDE SALES 2

Position Summary: The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services. The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Why work with us?<ul> <li>Benefits are effective on day one for all full-time direct hires.</li> <li>Training programs are available to help guide team members and develop new skills.</li> <li>Growth Opportunities - there are immense opportunities to grow your career.</li> <li>You will be part of a Global Company - our family brands are backed by Daikin Industries, LTD.</li> </ul>Position Responsibilities may include: <ul> <li>Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li>Provide excellent customer service via face to face, phone calls and e-mails. </li> <li>Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li>Recommend alternate products based on cost, availability or specifications as needed. </li> <li>Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li>Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li>Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li>Provide accurate information regarding availability of in-stock items. </li> <li>Assist customers with warranties and returns. </li> <li>Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li>Train new customer service / inside sales representatives. </li> <li>Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li>Maintain records and prepare reports on sales activities. </li> <li>Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li>Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li>Understand and follow work instructions, operating procedures, and company policies. </li> <li>Participate in additional projects/activities to support ongoing business needs. </li> </ul>Nature & Scope: <ul> <li>Works within well-defined instructions </li> <li>Uses established procedures and works under supervision to perform assigned tasks </li> <li>Work is closely supervised </li> </ul>Knowledge & Skills: <ul> <li>Extensive knowledge of HVAC equipment/products is required </li> <li>General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li>Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li>Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li>Good phone etiquette and e-mail etiquette </li> <li>Ability to deal with high-volume customer traffic </li> <li>Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li>Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li>Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li>High level of attention to detail and accuracy </li> <li>Ability to establish positive working relationships with internal and external customers and employees </li> <li>Ability to use good judgment and strong work ethics and integrity on the job </li> <li>Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Experience:<ul> <li>6+ years of progressive sales experience </li> <li>5 plus years in theHVAC industry </li> </ul>Education/Certification: <ul> <li>High School diploma or GED equivalent, some college preferred - HVAC certification preferred </li> </ul>People Management: No Physical Requirements/Work Environment: <ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Reports To: <ul> <li>Branch Manager / Supervisor, Customer Service </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

CSR INSIDE SALES 3

The Customer Service Representative (CSR) work directly with our national account customer and contractors. The CSR's main goal is to provide excellent customer service when providing information about products, services, and features and assists with quotations, processing orders, and respond tocustomercomplaints. CSRs provide great customer service using fast, friendly, and accurate information while responding to customers, processing chat requests, general service requests, orders and quotes for services. When presented with a complaint, a CSR's professionalism, use of issue resolution and de-escalation techniques can effectively resolve many issues to the mutual benefit of both the customer and the Company. Position Responsibilities may include: <ul> <li>Provide fast, friendly and accurate information and assistance - for customers and other team members. </li> <li>Maintain professionalism and exhibit patience at all times to ensure customer expectations are met. </li> <li>Interact politely and effectively with customers, fellow employees, and business partners. </li> </ul> <ul> <li>Collaborate with co-workers for help with trouble shooting or answering questions. </li> </ul> <ul> <li>Answer customer support emails, branch questions or requests/taking on responses for our Bangkok team </li> </ul> <ul> <li>Educate customers about terminology, features and benefits of products to improve product related sales and customer satisfaction. </li> </ul> <ul> <li>Provide accurate information regarding availability of in-stock items, product and delivery information </li> <li>Process submitted orders, requests for quotations and assign tickets using designated CSR software (Freshdesk) order center. </li> </ul> <ul> <li>Recommend alternate products based on cost, availability, or specifications. </li> <li>Assist with month end clean-up for orders that have not been closed out for billing. </li> <li>Monitor scheduled shipment dates to ensure timely delivery and expedite as needed. </li> <li>Obtain accurate information from vendors relating to shipment dates and expected date of delivery. </li> <li>Participate in on-the-job training activities, cross-train other employees on various tasks, and take individualized training - as assigned. </li> <li>Effectively adhere to policy and procedures in compliance with Company policy and the law. </li> <li>Maintain clean, professional, and safe work environment; creating an environment that welcomes others. </li> <li>Adhere to Motili Inc. culture related to respect for the individual, service to our customers and striving for excellence. </li> <li>Participate in additional projects/activities to support ongoing business needs. </li> </ul>Nature & Scope:<ul> <li>Possesses a broad theoretical job knowledge typically obtained through advanced education </li> <li>Has no discretion to deviate from established procedures by performing structured work assignments </li> <li>Work is closely supervised </li> </ul> <ul> <li>Problems faced are not typically difficult nor complex </li> </ul> <ul> <li>Explains facts, policies and practices related to job area </li> </ul>Knowledge & Skills:<ul> <li>Ability to quickly learn about products and services offered </li> <li>Effective and professional verbal and written communication skills </li> <li>Excellent customer service background and relationship management skills and negotiation skills </li> <li>Problem solving, de-escalating and resolving conflicts within a work setting </li> </ul> <ul> <li>Strong team player, results orientated, dedication to excellence and sense of urgency to achieve business objectives </li> </ul> <ul> <li>Ability to apply good judgement and strong work ethics and integrity on the job </li> <li>Ability to establish positive working relationships with internal and external customers and employees </li> <li>Attention to detail and accuracy, effective organizational and time management skills </li> <li>Strong knowledge of MS Office - Excel, Word, PowerPoint, and Outlook - Email/scheduling, creating, and updating spreadsheets - Working knowledge of Freshdesk software - preferred </li> </ul>Competency: Experience:<ul> <li>Telecommunication experience, answering phones and directing calls </li> <li>1 - 3 years of more in customer service or 1-3 years in inside sales </li> <li>3 plus years of experience in HVAC/Plumbing and/or Contractor/Building trades - preferred </li> </ul>Education/Certification:<ul> <li>High School Diploma or G.E.D - required </li> </ul> <ul> <li>Associate's degree - a plus </li> </ul>People Management: No Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Reports To: <ul> <li>Supervisor, Operations </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

CUSTOMER SERVICE REP - MOTILI

Daikin Comfort Technologies Distribution, Inc., is seeking a professional, skilled individual for our HVAC CSR/Inside Sales Representative position for our branch operations group located at our Lawrenceville, GA branch. The CSR/ISR calls the organization's products and services for prospective and established customers. Whether at the counter, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions, and ensuring a smooth and quick sales process. The CSR is responsible for meeting established sales quotas. Must be knowledgeable of the organization's policies, procedures, practices, products, and services. Why work with us? <ul> <li>Benefits are effective on day one for all full-time direct hires</li> <li> Training programs are available to help guide team members and develop new skills </li> <li> Growth Opportunities - there is immense opportunities to grow your career </li> <li> You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. </li> </ul>Position responsibilities may include: <ul> <li>Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li>Provide excellent customer service via face to face, phone calls and e-mails. </li> <li>Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li>Recommend alternate products based on cost, availability or specifications as needed. </li> <li>Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li>Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li>Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li>Provide accurate information regarding availability of in-stock items. </li> <li>Assist customers with warranties and returns. </li> <li>Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li>Train new customer service / inside sales representatives. </li> <li>Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li>Maintain records and prepare reports on sales activities. </li> <li>Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li>Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li>Understand and follow work instructions, operating procedures, and company policies. </li> <li>Participate in additional projects/activities to support ongoing business needs. </li> </ul>Nature & Scope: <ul> <li>Works within well-defined instructions </li> <li>Uses established procedures and works under supervision to perform assigned tasks </li> <li>Work is closely supervised </li> </ul>Knowledge & Skills: <ul> <li>Extensive knowledge of HVAC equipment/products is required </li> <li>General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li>Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li>Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li>Good phone etiquette and e-mail etiquette </li> <li>Ability to deal with high-volume customer traffic </li> <li>Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li>Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li>Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li>High level of attention to detail and accuracy </li> <li>Ability to establish positive working relationships with internal and external customers and employees </li> <li>Ability to use good judgment and strong work ethics and integrity on the job </li> <li>Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Experience:<ul> <li>1-3 years of progressive sales experience </li> <li>1-3 plus years in the HVAC industry preferred</li> </ul>Education/Certification: <ul> <li>High School diploma or GED equivalent, some college preferred - HVAC certification preferred </li> </ul>Physical Requirements / Work Environment: <ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Reports To: <ul> <li>Branch Manager / Supervisor, Customer Service </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law.

CUSTOMER SERVICE REPRESENTATIVE/INSIDE SALES REPRESENTATIVE - 1

Daikin Comfort Technologies Distribution, Inc., is seeking a professional, skilled individual for our HVAC CSR/Inside Sales Representative position for our branch operations group located at our Lithia Springs, GA branch. The CSR/ISR sells the organization's products and services for prospective and established customers. Whether at the counter, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions, and ensuring a smooth and quick sales process. The CSR is responsible for meeting established sales quotas. Must be knowledgeable of the organization's policies, procedures, practices, products, and services. Why work with us? <ul> <li>Benefits are effective on day one for all full-time direct hires</li> <li> Training programs are available to help guide team members and develop new skills </li> <li> Growth Opportunities - there is immense opportunities to grow your career </li> <li> You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. </li> </ul>Position responsibilities may include: <ul> <li>Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li>Provide excellent customer service via face to face, phone calls and e-mails. </li> <li>Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li>Recommend alternate products based on cost, availability or specifications as needed. </li> <li>Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li>Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li>Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li>Provide accurate information regarding availability of in-stock items. </li> <li>Assist customers with warranties and returns. </li> <li>Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li>Train new customer service / inside sales representatives. </li> <li>Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li>Maintain records and prepare reports on sales activities. </li> <li>Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li>Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li>Understand and follow work instructions, operating procedures, and company policies. </li> <li>Participate in additional projects/activities to support ongoing business needs. </li> </ul>Nature & Scope: <ul> <li>Works within well-defined instructions </li> <li>Uses established procedures and works under supervision to perform assigned tasks </li> <li>Work is closely supervised </li> </ul>Knowledge & Skills: <ul> <li>Extensive knowledge of HVAC equipment/products is required </li> <li>General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li>Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li>Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li>Good phone etiquette and e-mail etiquette </li> <li>Ability to deal with high-volume customer traffic </li> <li>Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li>Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li>Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li>High level of attention to detail and accuracy </li> <li>Ability to establish positive working relationships with internal and external customers and employees </li> <li>Ability to use good judgment and strong work ethics and integrity on the job </li> <li>Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Experience:<ul> <li>1-3 years of progressive sales experience </li> <li>1-3 plus years in the HVAC industry preferred</li> </ul>Education/Certification: <ul> <li>High School diploma or GED equivalent, some college preferred - HVAC certification preferred </li> </ul>Physical Requirements / Work Environment: <ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Reports To: <ul> <li>Branch Manager / Supervisor, Customer Service </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law.

COME JOIN AN AMAZING TEAM! WE WANT TO OFFER YOU A CAREER, NOT JUST A JOB! Stevens Equipment Supply, a member of Daikin Industries Inc., is a wholesale distributor of equipment, parts, and supplies, is seeking a professional, skilled individual for our Customer Service/Inside Sales Representative role to support our branch operations group located in Denver, CO. The CSR/ISR sells the organization's products and services for prospective and established customers. Whether at the counter, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions, and ensuring a smooth and quick sales process. Why work with us? <ul> <li>Benefits are effective on day one for all full-time direct hires</li> <li> Training programs are available to help guide team members and develop new skills </li> <li> Growth Opportunities - there is immense opportunities to grow your career </li> <li> You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. </li> </ul>Responsibilities may include:<ul> <li> Help the branch build its sales including the new business component by helping to maintain house accounts through active Dealer communication of new product launches, services, supplies, prices, and new products sales and or discounts via outbound calls and in house counter discussions. Conduct outbound calls for existing and lost customer accounts. </li> <li> Maintain sales programs within assigned territory by keeping customers informed about available services, supplies, prices, and new products. </li> <li> Provide excellent customer service via walk-ins, phone calls and e-mails. </li> <li> Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee correct item(s) are ordered. </li> <li> Recommend alternate products based on cost, availability or specifications as needed. </li> <li> Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li> Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li> Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li> Provide accurate information regarding availability of in-stock items. Conduct cycle counts as required. Replenish the showroom stock as needed. </li> <li> Assist customers with warranties and returns. </li> <li> Collaborate with the Branch Manager to determine the best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li> Daily processing of cash drawer, end of shift count of money. prepare deposit slip and place in safe. </li> <li> Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li> Monitor competitive activity and trends within territory. </li> <li> Maintain records and prepare reports on sales activities. </li> <li> Expand knowledge of HVAC products and keep current with latest trends within the industry. </li> <li> Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li> Understand and follow work instructions, operating procedures, and company policies. </li> <li> May travel to customer location to follow-up, make presentations or perform demonstrations. </li> <li> Assist in warehouse as needed, including inventory counts and movement of product including operating a forklift. </li> <li> Perform additional tasks as assigned. </li> </ul>Knowledge & Skills: <ul> <li> Knowledge of HVAC equipment / products is preferred. </li> <li> General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of database applications. </li> <li> Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email. <ul> <li> Positive, professional attitude, handling difficult customers with ability to diffuse negative situations. </li> <li> Developing rapport and effective listening skills </li> <li> Phone etiquette and e-mail etiquette </li> <li> Professionalism - patience, poise, and tact </li> <li> Ability to deal with high volume customer traffic. </li> </ul> </li> <li> Effective verbal skills - must be able to explain fairly technical parts information clearly. </li> <li> Written skills - must be able to effectively and timely communicate via e-mail with customers and accurately input orders. </li> <li> Effective organizational skills and time management skills including ability to prioritize and multi-task. </li> <li> High level of attention to detail and accuracy. </li> <li> Ability to establish positive working relationships with internal and external customers and employees. </li> <li> Ability to use good judgement and strong work ethics and integrity on the job. </li> <li> Ability to assist in the warehouse and operate a forklift as needed while doing so in a safe and efficient manner. </li> <li> Ability to understand and follow procedures, work instructions and company policies </li> </ul>Experience: <ul> <li> 3-5 years of progressive sales and customer service experience preferred </li> <li> 3-5 plus years in the HVAC industry preferred </li> </ul>Education: <ul> <li> High School diploma or GED equivalent, some college preferred </li> <li> HVAC certification preferred </li> </ul>Physical Requirements/Work Environment: <ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. <ul> <li>Pay rate range is $22.00 - $27.00 per hour based on experience</li> <li>The Company offers a comprehensive benefits package. Benefits for employees include healthcare and dental insurance, life and long-term disability insurance, 401K and different types of paid time off.</li> </ul>#IND123

CUSTOMER SERVICE/COUNTER SALES - 2   STEVENS EQUIPMENT SUPPLY

Daikin Comfort Technologies Distribution, Inc., is seeking a professional, skilled individual for our HVAC Customer Service Representative/Inside Sales Representative, Level 3 position for our group located at our Boynton Beach, FL branch. The CSR/ISR sells the organization's products and services for prospective and established customers. Whether at the counter, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions, and ensuring a smooth and quick sales process. Why work with us? <ul> <li>Benefits are effective on day one for all full-time direct hires</li> <li> Training programs are available to help guide team members and develop new skills </li> <li> Growth Opportunities - there is immense opportunities to grow your career </li> <li> You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. </li> </ul>Responsibilities may include:<ul> <li> Help the branch build its sales including the new business component by helping to maintain house accounts through active Dealer communication of new product launches, services, supplies, prices, and new products sales and or discounts via outbound calls and in house counter discussions. Conduct outbound calls for existing and lost customer accounts. </li> <li> Maintain sales programs within assigned territory by keeping customers informed about available services, supplies, prices, and new products. </li> <li> Provide excellent customer service via walk-ins, phone calls and e-mails. </li> <li> Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee correct item(s) are ordered. </li> <li> Recommend alternate products based on cost, availability or specifications as needed. </li> <li> Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li> Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li> Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li> Provide accurate information regarding availability of in-stock items. Conduct cycle counts as required. Replenish the showroom stock as needed. </li> <li> Assist customers with warranties and returns. </li> <li> Collaborate with the Branch Manager to determine the best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li> Daily processing of cash drawer, end of shift count of money. prepare deposit slip and place in safe. </li> <li> Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li> Monitor competitive activity and trends within territory. </li> <li> Maintain records and prepare reports on sales activities. </li> <li> Expand knowledge of HVAC products and keep current with latest trends within the industry. </li> <li> Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li> Understand and follow work instructions, operating procedures, and company policies. </li> <li> May travel to customer location to follow-up, make presentations or perform demonstrations. </li> <li> Assist in warehouse as needed, including inventory counts and movement of product including operating a forklift. </li> <li> Perform additional tasks as assigned. </li> </ul>Knowledge & Skills: <ul> <li> Knowledge of HVAC equipment / products is preferred. </li> <li> General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of database applications. </li> <li> Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email. <ul> <li> Positive, professional attitude, handling difficult customers with ability to diffuse negative situations. </li> <li> Developing rapport and effective listening skills </li> <li> Phone etiquette and e-mail etiquette </li> <li> Professionalism - patience, poise, and tact </li> <li> Ability to deal with high volume customer traffic. </li> </ul> </li> <li> Effective verbal skills - must be able to explain fairly technical parts information clearly. </li> <li> Written skills - must be able to effectively and timely communicate via e-mail with customers and accurately input orders. </li> <li> Effective organizational skills and time management skills including ability to prioritize and multi-task. </li> <li> High level of attention to detail and accuracy. </li> <li> Ability to establish positive working relationships with internal and external customers and employees. </li> <li> Ability to use good judgement and strong work ethics and integrity on the job. </li> <li> Ability to assist in the warehouse and operate a forklift as needed while doing so in a safe and efficient manner. </li> <li> Ability to understand and follow procedures, work instructions and company policies </li> </ul>Experience: <ul> <li> 6+ years of progressive sales and customer service experience preferred </li> <li> 6+ plus years in the HVAC industry preferred </li> </ul>Education: <ul> <li> High School diploma or GED equivalent, some college preferred </li> <li> HVAC certification preferred </li> </ul>Physical Requirements/Work Environment: <ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #IND123

CUSTOMER SERVICE/INSIDE SALES REPRESENTATIVE - 3

Daikin Comfort Technologies Distribution, Inc., is seeking a professional, skilled individual for our HVAC Customer Service Supervisor position for our branch operations group located at our Conyers, GA branch. The CSR/ISR sells the organization's products and services for prospective and established customers. Whether at the counter, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions, and ensuring a smooth and quick sales process. Why work with us? <ul> <li>Benefits are effective on day one for all full-time direct hires</li> <li> Training programs are available to help guide team members and develop new skills </li> <li> Growth Opportunities - there is immense opportunities to grow your career </li> <li> You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. </li> </ul>Responsibilities may include:<ul> <li> Help the branch build its sales including the new business component by helping to maintain house accounts through active Dealer communication of new product launches, services, supplies, prices, and new products sales and or discounts via outbound calls and in house counter discussions. Conduct outbound calls for existing and lost customer accounts. </li> <li> Maintain sales programs within assigned territory by keeping customers informed about available services, supplies, prices, and new products. </li> <li> Provide excellent customer service via walk-ins, phone calls and e-mails. </li> <li> Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee correct item(s) are ordered. </li> <li> Recommend alternate products based on cost, availability or specifications as needed. </li> <li> Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li> Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li> Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li> Provide accurate information regarding availability of in-stock items. Conduct cycle counts as required. Replenish the showroom stock as needed. </li> <li> Assist customers with warranties and returns. </li> <li> Collaborate with the Branch Manager to determine the best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li> Daily processing of cash drawer, end of shift count of money. prepare deposit slip and place in safe. </li> <li> Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li> Monitor competitive activity and trends within territory. </li> <li> Maintain records and prepare reports on sales activities. </li> <li> Expand knowledge of HVAC products and keep current with latest trends within the industry. </li> <li> Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li> Understand and follow work instructions, operating procedures, and company policies. </li> <li> May travel to customer location to follow-up, make presentations or perform demonstrations. </li> <li> Assist in warehouse as needed, including inventory counts and movement of product including operating a forklift. </li> <li> Perform additional tasks as assigned. </li> </ul>Knowledge & Skills: <ul> <li> Knowledge of HVAC equipment / products is preferred. </li> <li> General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of database applications. </li> <li> Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email. <ul> <li> Positive, professional attitude, handling difficult customers with ability to diffuse negative situations. </li> <li> Developing rapport and effective listening skills </li> <li> Phone etiquette and e-mail etiquette </li> <li> Professionalism - patience, poise, and tact </li> <li> Ability to deal with high volume customer traffic. </li> </ul> </li> <li> Effective verbal skills - must be able to explain fairly technical parts information clearly. </li> <li> Written skills - must be able to effectively and timely communicate via e-mail with customers and accurately input orders. </li> <li> Effective organizational skills and time management skills including ability to prioritize and multi-task. </li> <li> High level of attention to detail and accuracy. </li> <li> Ability to establish positive working relationships with internal and external customers and employees. </li> <li> Ability to use good judgement and strong work ethics and integrity on the job. </li> <li> Ability to assist in the warehouse and operate a forklift as needed while doing so in a safe and efficient manner. </li> <li> Ability to understand and follow procedures, work instructions and company policies </li> </ul>Experience: <ul> <li> 6+ years of progressive sales and customer service experience preferred </li> <li> 6+ plus years in the HVAC industry preferred </li> </ul>Education: <ul> <li> High School diploma or GED equivalent, some college preferred </li> <li> HVAC certification preferred </li> </ul>Physical Requirements/Work Environment: <ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #IND123

The Calibration Technician will support the proper functioning and development of Engineering Lab by calibrating testing instrumentation on schedule, ensuring instruments, gauges and testing devices are calibrated correctly and give accurate readings at all times. Position Responsibilities May include: <ul> <li>Complete calibrations and qualifications in a safe, timely and accurate manner following calibration procedures and schedules. </li> <li>Responsible for proper handling, storage and maintenance of test instrumentation and calibration standards </li> <li>Identify project supply/equipment needs and convey to his/her supervisor. </li> <li>Always maintain a neat and professional calibration work area and projects a professional image. </li> <li>Always follow safety protocols when executing tasks and projects. Ensure that work areas are safe, neatly organized and professional on-site and in an office environment. </li> <li>Undertake additional projects and/or tasks related to Engineering as required. </li> <li>Follow written/verbal direction from leads/supervisor. </li> </ul>Nature & Scope:<ul> <li>Works within knowledge to provide accurate testing conditions for operations. </li> <li>Works well as a team player and helps promote safety as our number one goal. </li> <li>Works under direct training and supervision of leads or senior calibration technicians </li> <li>Problems faced are not typically difficult nor complex. </li> </ul>Knowledge & Skills:<ul> <li>Good communication skills. </li> <li>Ability to understand traceability, test accuracy and uncertainty ratios as part of ISO 17025 requirements. </li> <li>Ability to interoperate Standards. </li> <li>Familiar with pneumatic, mechanical, and electrical instrumentation, and apply concepts of calibration and requirements including accuracy testing. </li> <li>Ability to operate scissor lifts to reach instrumentation at higher levels. </li> <li>Working knowledge of MS Excel (Office, Excel, PP, Word). </li> <li>Basic understanding thermocouples, pressure transducers, current transducers, and digital power meters. </li> <li>Effective organizational and time management skills. </li> <li>Attention to detail and high level of accuracy. </li> </ul>Experience:<ul> <li>3-5 years of experience in an ISO 17025 certified calibration lab </li> <li>Education/Certification </li> <li>High School or GED required </li> </ul>People Management: No Physical Requirements / Work Environment:<ul> <li>It requires frequent sitting, standing, and walking. </li> <li>Daily use of computer. </li> <li>May stand for extended periods when facilitating meeting, conducting calibration or walking in the facility. </li> <li>May be exposure to relatively high and low temperatures for a short period of times when accessing test rooms. </li> <li>Must be able to perform essential responsibilities with or without reasonable accommodations. </li> </ul>Reports To: <ul> <li>Supervisor / Manager </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Calibration Technician, Level 1 (2nd Shift)

The Commercial Sales Manager is responsible for individual and team sales performance of the assigned business region and pursue optimum efficiency and maximize profit. Builds relationships with existing customer base and prospect for new opportunities to grow Region Commercial market share. Position Responsibilities may include; <ul> <li>Service existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors. </li> </ul> <ul> <li>Design and execute sales strategies, policies, and programs for Roof Tops (RTU), Ductless and Variable Refrigerant Volume (VRV) product growth. </li> </ul> <ul> <li>Resolves customer issues by investigating problems, developing solutions, preparing reports, and making recommendations to management. </li> <li>Promote strong business relations with all internal and external associates. Promote and exemplify corporate values and standards. </li> <li>Collaborate with Marketing and Sales departments on specifications, cost, compatibility and availability of products as compared to needs for the RTU, Ductless and VRV Channels, as well as achieve growth especially in strategic product lines. </li> <li>Organize customer base training events, tradeshows and product launches, as it relates to the RTU and Ductless products. </li> <li>Develop business relationships with mechanical contractors and maintain a substantial installation network with-in the region / area. </li> <li>Participate in additional projects/activities to support ongoing business needs and sales growth. </li> </ul>Nature & Scope:<ul> <li>Applies advanced knowledge of job area typically obtained through advanced education and work experience</li> </ul> <ul> <li>Manages projects and processes while working independently and with limited supervision </li> <li>Coaches and reviews the work of lower-level professionals </li> </ul> <ul> <li>Problems faced are difficult and sometimes complex; takes a new perspective on existing solutions </li> </ul>Knowledge & Skills:<ul> <li>Understanding of the HVAC contracting business </li> </ul> <ul> <li>Ability to read and understand construction documents/drawings </li> </ul> <ul> <li>Strong customer service skills and relationship management skills with the ability to generate new business through creating and carrying out a sales plan </li> <li>Working knowledge of MS Office - Excel, Word, PowerPoint, Outlook </li> </ul> <ul> <li>Effective Project Management skills, working knowledge of PM software, experience with Asana is a plus </li> </ul> <ul> <li>Ability to establish positive working relationships with internal and external customers and employees </li> <li>Excellent verbal and written communication and presentation skills </li> <li>Change management skills- implementing new processes and procedures </li> <li>Demonstrated analytical and problem solving techniques </li> <li>Effective organizational and time management skills including ability to prioritize and on-time completion of projects </li> <li>Ability to apply good judgement and strong work ethics and integrity on the job </li> <li>Ability to adapt quickly to change and work effectively on various types of activities </li> <li>Strong team player, results-oriented, dedicated to excellence, and sense of urgency to achieve business objectives </li> <li>Ability to maintain a flexible work schedule to travel to work sites/customer locations to accommodate account/client needs </li> <li>Ability to practice safe work habits and follow company policies/procedures, including safety guidelines </li> </ul>Experience:<ul> <li>Minimum 3-5 plus years of sales experience in HVAC Light Commercial industry </li> </ul>Education/Certification:<ul> <li>Bachelor's Degree (or equivalent, relevant industry experience) </li> </ul>People Management: No Physical Requirements / Work Environment: <ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations. </li> <li>Out-of-the -area and overnight travel on occasion. Valid driver's license required without driving restrictions </li> <li>Ability to lift up to 30 pounds </li> </ul>Reports To: <ul> <li>Manager, Regional </li> </ul>Compensation range: $77,220.00 - 96,790.00 Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. Daikin Global | A leading air conditioning and refrigeration innovator and provider for residential, commercial,l and industrial applications Daikin Industries, Ltd. is a leading innovator and provider of advanced, high-quality air conditioning solutions for residential, commercial, and industrial applications. Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Commercial Sales Manager

The Commodity Manager oversees commodities for direct material in support of HVAC market operations, specifically raw materials and flow control devices.. Identify and engage with engineering, operations, and quality to understand commodity requirements and ensure supply base is aligned. Responsible for development and execution of commodity strategy. Will conduct or support negotiations and supplier selection. Responsible for delivering commodity driven cost down through price negotiations, value analysis (VA/VE) or supplier continuous improvement. Support Supplier Relationship Management and will facilitate and lead supplier commodity reviews for strategic suppliers. Responsible for continuity of supply including actively monitoring and mitigating supplier risk. Position Responsibilities may include; <ul> <li>Responsible for development and execution of commodity strategies for assigned commodities. </li> <li>Accountability to provide analytical support in all commercial negotiations and supplier selections within assigned commodities. </li> <li>Maintains ownership of supplier relationships, including performance monitoring, and will manage execution of SRM reviews. </li> <li>Supports global synergy efforts for the direct materials organization for assigned commodities. </li> <li>Builds and supports a pipeline of cost savings projects for sustainable year over year productivity, or cost down. </li> <li>Will track and drive dual sourcing initiatives for supplier risk mitigation efforts. </li> <li>Responsible for execution and reporting of supplier contracting initiatives. </li> <li>Supports director as required on developing commodity strategy documents, and 3-5 year growth playbook plans. </li> <li>Responsible for weekly executive reporting on all financial cost down projects for assigned commodities. </li> <li>Perform additional activities/projects as needed to support the business. </li> </ul>Nature & Scope:<ul> <li>Applies advanced knowledge of job area typically obtained through advanced education and work experience </li> <li>Manages projects and processes while working independently and with limited supervision </li> <li>Coaches and reviews the work of lower-level professionals </li> <li>Problems faced are difficult and sometimes complex; takes a new perspective on existing solutions </li> </ul>Knowledge & Skills:<ul> <li>Commodity management experience </li> <li>Ability to work in a fast paced environment and manage multiple tasks simultaneously </li> <li>Experience interacting with cross functional team including engineering, quality, materials, logistics, sales & marketing </li> <li>Demonstrated negotiation skills </li> <li>Project management experience </li> <li>Excellent organizational and time management skills </li> <li>High level of attention to detail and accuracy </li> <li>Strong analytical and quantitative abilities </li> <li>Develops and balances both short and long term strategy </li> <li>Effective two-way communication and executive presentation skills </li> <li>Professional business acumen </li> <li>Willingness to travel </li> </ul>Competency: Experience: <ul> <li>2 + years of progressive experience in a commodity management, or strategic sourcing role preferably in a high volume manufacturing environment </li> </ul>Education/Certification:<ul> <li>Bachelor's degree in Materials Management, Business, Supply Chain, or related field </li> </ul>People Management: No Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations. Domestic / Foreign travel may be involved - estimated 15%. </li> </ul>Reports To: <ul> <li>Manager, Commodity </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Commodity Manager

Manages domestic (US, Can and Mex) and international certification projects for both new products and for revision to current products. Develops product certification project schedules based on design engineering needs. Communicates all product certification requirements to design engineering. Works with 3rd party certification agencies to ensure product certification is achieved on time, at cost and without issue. Position Responsibilities:<ul> <li>Coordinate compliance, certification and recertification activities with domestic and international agencies. </li> <li>Develop and manage certification project schedules for compliance related activities. </li> <li>Participates in cross functional teams to launch new products, product modifications, resolve issues, and support product improvements. </li> <li>Assist engineering with defining certification project scopes and schedules. </li> <li>Provides support for manufacturing quarterly inspections, laboratory certifications and field compliance issues. </li> </ul> <ul> <li>Perform additional projects/duties to support ongoing business needs </li> </ul>Nature and Scope:<ul> <li>Takes direction from senior and lead compliance engineers </li> <li>Manages certification project with direction </li> </ul> <ul> <li>Answers technical question with direction </li> </ul> <ul> <li>Works within well-defined instructions </li> </ul>Knowledge and Skills;<ul> <li>Understanding of National and international standards that define safety and regulatory requirements for HVAC products preferred </li> <li>Project management skills </li> <li>Team working skills - must be able to obtain results collaborating with a diverse team </li> <li>Customer focused - must create and maintain positive relationships </li> <li>Excellent Communication Skills - Written & Verbal, able to interface with employees at all levels of the organization. </li> <li>Proficiency with software including Microsoft Office Word, Excel, PowerPoint, and Project </li> </ul>Experience:<ul> <li>0-3 years of experience with domestic and international compliance and certification programs </li> </ul> <ul> <li>Experience with HVAC/ Refrigeration/ Combustion/Gas Furnace preferred </li> </ul>Education/Certification:<ul> <li>BS - Mechanical, Electrical Engineering or Engineering Major </li> </ul>People Management: No Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations. Working conditions are normal for a manufacturing and laboratory environment. Work may involve lifting materials up to 30 pounds. Machinery, tools and operation requires the use of safety equipment to include but not limited to; eye safety glasses, hearing protectors, work boots, and hardhats. Loose-fitting clothes and jewelry are not permitted. </li> </ul>Reports To: <ul> <li>Lead Engineer/Manager, Engineering / Dir, Eng. </li> </ul> The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Compliance Engineer, Level 1

The Continues Improvement Technician studies existing processes and looks for ways to increase efficiency and productivity while ensuring quality and safety protocols are met. This role will support Engineering lab. This role will educate employees on Continuous Improvement/Kaizen principles and practices to drive process improvements. Position Responsibilities may include:<ul> <li>Implementation of projects, including application of lean tools to eliminate waste, lab area organization, time studies, documentation, presentations <ul> <li>Assist in the development of Lab Work Instructions specifically focused on engineering processes and ISO 17025 guidelines </li> <li>Develop and implement visual controls and signage in the lab to reinforce processes, provide metrics, and improve productivity </li> </ul> </li> <li>Work with lab management to assist with the development of Lean mindset and Lean oriented processes to improve efficiency and standardize work </li> <li>Partner with lab technicians and supervisors to collect observations, ideas, and solutions </li> <li>Lead weekly staff meetings </li> <li>Educate, coach, and challenge process owners in the use of lean and statistical tools, approaches, and techniques to create process management and measurement systems. </li> <li>Drive safety, quality and efficiency measures through proactive problem resolution, follow-up, and follow-through </li> <li>Perform additional projects to support ongoing business needs </li> </ul>Nature and Scope:<ul> <li>Takes direction from Continuous improvement supervisor </li> <li>Works within well-defined instructions </li> </ul>Knowledge and Skills:<ul> <li>Effective verbal and written communication skills </li> <li>Strong interpersonal skills </li> <li>Motivation to learn and develop individual skill sets </li> <li>Knowledge of MS Office </li> <li>Technical experience in an ISO 17025 accredited lab </li> <li>Mechanically inclined </li> <li>Ability to read and understand technical documents, read measurement devices such as rulers, calipers, gauges and multimeters preferred </li> <li>Problem solving techniques </li> <li>Strong team player, results orientated, dedication to excellence and sense of urgency to achieve business objectives </li> <li>Ability to use good judgement and strong work ethics and integrity on the job </li> </ul>Experience:<ul> <li>1 year of experience in related role </li> </ul>Education:<ul> <li>High School Diploma or GED equivalent </li> </ul>People Management: No Physical Requirements / Working Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations. </li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer-sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Continuous Improvement Technician 1

The Continues Improvement Technician studies existing processes and looks for ways to increase efficiency and productivity while ensuring quality and safety protocols are met. This role will support Engineering lab. This role will educate employees on Continuous Improvement/Kaizen principles and practices to drive process improvements. Position Responsibilities may include:<ul> <li>Implementation of projects, including application of lean tools to eliminate waste, lab area organization, time studies, documentation, presentations <ul> <li>Assist in the development of Lab Work Instructions specifically focused on engineering processes and ISO 17025 guidelines </li> <li>Develop and implement visual controls and signage in the lab to reinforce processes, provide metrics, and improve productivity </li> </ul> </li> <li>Work with lab management to assist with the development of Lean mindset and Lean oriented processes to improve efficiency and standardize work </li> <li>Partner with lab technicians and supervisors to collect observations, ideas, and solutions </li> <li>Lead weekly staff meetings </li> <li>Educate, coach, and challenge process owners in the use of lean and statistical tools, approaches, and techniques to create process management and measurement systems. </li> <li>Drive safety, quality and efficiency measures through proactive problem resolution, follow-up, and follow-through </li> <li>Perform additional projects to support ongoing business needs </li> </ul>Nature and Scope:<ul> <li>Takes direction from Continuous improvement supervisor </li> <li>Works within well-defined instructions </li> </ul>Knowledge and Skills:<ul> <li>Effective verbal and written communication skills </li> <li>Strong interpersonal skills </li> <li>Motivation to learn and develop individual skill sets </li> <li>Knowledge of MS Office </li> <li>Technical experience in an ISO 17025 accredited lab </li> <li>Mechanically inclined </li> <li>Ability to read and understand technical documents, read measurement devices such as rulers, calipers, gauges and multimeters preferred </li> <li>Problem solving techniques </li> <li>Strong team player, results orientated, dedication to excellence and sense of urgency to achieve business objectives </li> <li>Ability to use good judgement and strong work ethics and integrity on the job </li> </ul>Experience:<ul> <li>1 year of experience in related role </li> </ul>Education:<ul> <li>High School Diploma or GED equivalent </li> </ul>People Management: No Physical Requirements / Working Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations. </li> </ul>Reports to: <ul> <li>Continuous Improvement Supervisor </li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer-sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

The Manager, Contractor Network Development manages the overall development and sustainment of Motili's contractor network through recruitment, vetting, marketing to, and on-boarding of contractors. The Manager, Contractor Network Development is responsible for maintaining the overall business relationship with Motili contractors. This involves making important policy and strategic decisions, development of personnel, and implementation of operational policies and procedures. Enhance and supervise overall business processes, performance reporting, and look for opportunities to improve systems and principles. Responsible for the effective management of labor, productivity, and quality control, as set for the Operations Department. <ul></ul> <ul> <li>Position Responsibilities may include: &bull; Responsible for the implementation and execution of Division's overall strategy, goals, and objectives. &bull; Manages a divisional team consisting of inside contractor network development reps and outside regional contractor network development reps to meet the contractor related objectives of the organization. &bull; Travel 50%, primarily to their respective Division. &bull; Responsible for the success of all aspects of the Division's network of 2,300+ contractors. &bull; Responsible for the presentation of Motili's Contractor Network strategy to COD and Independent distribution divisional leadership groups. &bull; Assists in planning and setting Divisional Contractor recruitment and retention strategy and goals. &bull; Provides guidance and understanding to divisional team to support Motili's strategy to create a collaborative and mutually beneficial relationship with our COD and Independent distribution partnerships. &bull; Responsible for identifying and maintaining standard labor payout schedule for contractor network, balancing between client and contractor desires and organizational profit margin objectives. &bull; Create, prepare, implement, and manage Standard Operating Procedures (SOPs). &bull; Function as the liaison between contractors and the organization. &bull; Devise ways of improving the contractor experience; communicate contractor issues with operations team and serve as escalation point of contact for contractor issues related to payment processing, customer service, complaints, or disputes. &bull; Manage marketing campaigns to communicate new policies, procedures, guidelines, and standards with contractor network. &bull; Build upon current Motili contractor network functions, programs, and processes. &bull; Develop and maintain compliance program (W-9, Certificate of Insurance, licenses, and certifications). &bull; Establish lasting relationships with clientele through effective issue resolution and negotiation, boosting business opportunities for both partners. &bull; Consistently meet Company and department objectives within budgets and time constraints. &bull; Function as a liaison between contractor network and other Motili departments. &bull; Lead or delegate Contractor Meetings, Webinars, Trainings, and Conference Calls. &bull; Negotiate, draft, and finalize multi-million-dollar contracts. &bull; Recruit, train, assign, coach, and counsel employees. &bull; Communicate job expectations, strategy, planning, monitoring, appraising, and reviewing job contributions. &bull; Improve employee job and industry knowledge with regular training opportunities. &bull; Provide feedback and suggestions to Product Management about changes to the platform that would improve customer and contractor satisfaction. &bull; Maintain a clean, professional, and safe work environment; creating an environment that welcomes others. &bull; Implement on-the-job training activities to cross-train other employees on various tasks.</li> </ul>Experience:<ul> <li>3 + years of experience in vendor management, manufacturing, pricing, marketing. </li> </ul> <ul> <li>5 + years of experience with people and project management, leadership, business negotiation, planning, communication, delegation. </li> </ul>Education:<ul> <li>Bachelor's degree in related field </li> <li>Certifications - OSHA 10 or 30 certification - preferred </li> </ul>People Management: Yes Physical Requirements / Working Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations. </li> </ul>Reports to: <ul> <li>Manager Contract Network Development, Senior</li> </ul>Salary: $88,010 to $109,730.00 &bull; The Company offers a comprehensive benefits package. Benefits for employees include healthcare and dental insurance, life and long-term disability insurance, 401K and different types of paid time off. &bull; This position is bonus eligible.* The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Contract Network Develop Manager

The Cost Accountant Supports the Corporate Controller with internal cost reporting for the management of every business. The Cost Accountant's purpose is to classify, record, and appropriate allocation of expenditure for the determination of the costs of products or services, the relation of these costs to sales values, and the ascertainment of profitability. Covers matters relating to ascertainment, recording and control of costs by proper analysis and classification in order to find out cost per unit. Acts as a business partner to the Plant Controller and will provide focused support to the Plant Operating Team and plant personnel. Compares factors affecting prices and profitability of products or services. The Cost Accountant will rotate through several positions designed to provide the knowledge and background required to accept Controller and Management opportunities. Position Responsibilities May include: Budgeting and Forecasting:<ul> <li>Responsible for working with plant personnel in preparing the annual budget, along with weekly and monthly forecasts. </li> </ul>Financial Statement Analysis: Analyzing (vs. fcst, plan, & PY), distributing, and presenting financials to Plant operating Team. This includes training personnel on interpreting financials and most importantly identifying root causes of any problematic areas, guiding implementation of corrective action, and monitoring results. <ul> <li>Develop metrics to aid in improving efficiency & effectiveness:</li> </ul>Planning, studying, and collecting data to determine costs of business activity such as raw material purchases, inventory and labor along with analyzing changes made to determine effects on cost. Provide insight for specific improvements in plant material, labor, overhead, scrap, floor planning, inventory levels, staffing, etc. to improve efficiency and effectiveness of the plant. <ul> <li>Inventory Accuracy: </li> <li>Reconcile and maintain accurate inventory records within the scope of the Plant Operations. </li> </ul>Fixed Asset Accounting: <ul> <li>Assist project leaders with preparing capital request including cost justification. </li> <li>Monitor and report on project status and spending versus plan. </li> <li>Ensure fixed asset records are maintained and accurate. </li> <li>Policy Procedures and General Operational Review: </li> <li>Ensure adequate controls and procedures. </li> <li>Assist Operations in performing audits and maintaining controls. </li> <li>Monitor compliance and provide corrective support as it relates to internal audit deficiencies. </li> <li>Assist operations in maintaining compliance with SOX requirements, including performing audits & maintaining controls. </li> <li>Assists in the estimates of new and proposed product and project costs. </li> <li>Perform additional projects/duties to support ongoing business needs. </li> </ul>Nature & Scope:<ul> <li>Applies practical knowledge of job area typically obtained through advanced education and work experience</li> <li>Performs a range of mainly straightforward assignments</li> <li>Works independently with general supervision</li> <li>Problems faced are difficult but not typically complex</li> </ul>Knowledge & Skills:<ul> <li>Knowledge of Generally Accepted Accounting Principles GAAP) with strong cost systems background </li> <li>Experience working with engineering and manufacturing personnel on development and analysis of cost standards </li> <li>Basic understanding of outside department functions (engineering, customer support, IT, procurement, marketing, sales, etc.) </li> <li>Excellent analytical and quantitative skills, high level of attention to detail and accuracy, and problem-solving skills </li> <li>MS Office - Outlook, Word, and Advanced Excel skills, Access is a plus </li> <li>Effective written and verbal communication skills including listening & questioning with strong business acumen </li> <li>Exceptional planning, organizational skills, and the ability to manage multiple competing priorities </li> <li>Ability to carry out specific projects to meet goals and deadlines, results oriented and customer focused </li> <li>Ability to effectively collaborate with all levels of management and establish positive working relationships </li> <li>Ability to apply good judgement, strong work ethics and integrity on the job </li> </ul>Experience:<ul> <li>2 - 5 years - Plant or Operations experience preferred </li> <li>Sarbanes Oxley & Controls experience is a plus </li> </ul>Education/Certification: Bachelor's degree in accounting, finance, or related field People Management: No Physical Requirements / Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations Reports To: Division Controller / Director, Accounting Ops / Assistant, Controller The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #LinkedIn

Cost Accountant 2

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales position for our branch operations group located at our Little Rock, AR branch. The CSR sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services. The CSR collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li> Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li> Provide excellent customer service via face to face, phone calls and e-mails. </li> <li> Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li> Recommend alternate products based on cost, availability or specifications as needed. </li> <li> Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li> Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li> Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li> Provide accurate information regarding availability of in-stock items. </li> <li> Assist customers with warranties and returns. </li> <li> Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li> Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li> Maintain records and prepare reports on sales activities. </li> <li> Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li> Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li> Understand and follow work instructions, operating procedures, and company policies. </li> <li> Participate in additional projects/activities to support ongoing business needs. </li> </ul>Nature and Scope:<ul> <li>Works within well-defined instructions</li> <li>Uses established procedures and works under supervision to perform assigned tasks</li> <li>Work is closely supervised</li> </ul>Knowledge & Skills:<ul> <li> Knowledge of HVAC equipment/products is preferred </li> <li> General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li> Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li> Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li> Good phone etiquette and e-mail etiquette </li> <li> Ability to deal with high-volume customer traffic </li> <li> Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li> Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li> Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li> High level of attention to detail and accuracy </li> <li> Ability to establish positive working relationships with internal and external customers and employees </li> <li> Ability to use good judgment and strong work ethics and integrity on the job </li> <li> Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Experience:<ul> <li> 1 - 3 years of progressive sales experience </li> </ul>Education:<ul> <li> High School diploma or GED equivalent, some colleges preferred </li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Counter Sales (HVAC)

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales position for our branch operations group located at our Warrenville, IL branch. The CSR sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services. The CSR collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li> Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li> Provide excellent customer service via face to face, phone calls and e-mails. </li> <li> Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li> Recommend alternate products based on cost, availability or specifications as needed. </li> <li> Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li> Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li> Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li> Provide accurate information regarding availability of in-stock items. </li> <li> Assist customers with warranties and returns. </li> <li> Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li> Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li> Maintain records and prepare reports on sales activities. </li> <li> Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li> Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li> Understand and follow work instructions, operating procedures, and company policies. </li> <li> Participate in additional projects/activities to support ongoing business needs. </li> </ul>Nature and Scope:<ul> <li>Works within well-defined instructions</li> <li>Uses established procedures and works under supervision to perform assigned tasks</li> <li>Work is closely supervised</li> </ul>Knowledge & Skills:<ul> <li> Knowledge of HVAC equipment/products is preferred </li> <li> General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li> Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li> Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li> Good phone etiquette and e-mail etiquette </li> <li> Ability to deal with high-volume customer traffic </li> <li> Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li> Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li> Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li> High level of attention to detail and accuracy </li> <li> Ability to establish positive working relationships with internal and external customers and employees </li> <li> Ability to use good judgment and strong work ethics and integrity on the job </li> <li> Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Experience:<ul> <li> 1 - 3 years of progressive sales experience </li> </ul>Education:<ul> <li> High School diploma or GED equivalent, some colleges preferred </li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Pay Range:<ul> <li>$20.50 - 23.31</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales position for our branch operations group located at our Madison, WI branch. The CSR sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions, and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products, and services. The CSR collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li> Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li> Provide excellent customer service vi-a face to face, phone calls and e-mails. </li> <li> Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li> Recommend alternate products based on cost, availability or specifications as needed. </li> <li> Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li> Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li> Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li> Provide accurate information regarding availability of in-stock items. </li> <li> Assist customers with warranties and returns. </li> <li> Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li> Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li> Maintain records and prepare reports on sales activities. </li> <li> Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li> Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li> Understand and follow work instructions, operating procedures, and company policies. </li> <li> Participate in additional projects/activities to support ongoing business needs. </li> <li> </li> </ul>Nature and Scope:<ul> <li>Works within well-defined instructions</li> <li>Uses established procedures and works under supervision to perform assigned tasks</li> <li>Work is closely supervised</li> </ul>Knowledge & Skills:<ul> <li> Knowledge of HVAC equipment/products is preferred </li> <li> General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li> Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li> Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li> Good phone etiquette and e-mail etiquette </li> <li> Ability to deal with high-volume customer traffic </li> <li> Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li> Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li> Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li> High level of attention to detail and accuracy </li> <li> Ability to establish positive working relationships with internal and external customers and employees </li> <li> Ability to use good judgment and strong work ethics and integrity on the job </li> <li> Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Experience:<ul> <li> 1 - 3 years of progressive sales experience </li> </ul>Education:<ul> <li>High School diploma or GED equivalent, some college preferred</li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales position for our branch operations group located at our Mundelein, IL branch. The CSR sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services. The CSR collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li> Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li> Provide excellent customer service via face to face, phone calls and e-mails. </li> <li> Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li> Recommend alternate products based on cost, availability or specifications as needed. </li> <li> Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li> Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li> Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li> Provide accurate information regarding availability of in-stock items. </li> <li> Assist customers with warranties and returns. </li> <li> Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li> Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li> Maintain records and prepare reports on sales activities. </li> <li> Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li> Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li> Understand and follow work instructions, operating procedures, and company policies. </li> <li> Participate in additional projects/activities to support ongoing business needs. </li> </ul>Nature and Scope:<ul> <li>Works within well-defined instructions</li> <li>Uses established procedures and works under supervision to perform assigned tasks</li> <li>Work is closely supervised</li> </ul>Knowledge & Skills:<ul> <li> Knowledge of HVAC equipment/products is preferred </li> <li> General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li> Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li> Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li> Good phone etiquette and e-mail etiquette </li> <li> Ability to deal with high-volume customer traffic </li> <li> Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li> Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li> Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li> High level of attention to detail and accuracy </li> <li> Ability to establish positive working relationships with internal and external customers and employees </li> <li> Ability to use good judgment and strong work ethics and integrity on the job </li> <li> Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Experience:<ul> <li> 1 - 3 years of progressive sales experience </li> </ul>Education:<ul> <li> High School diploma or GED equivalent, some colleges preferred </li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Pay Range:<ul> <li>$20.50 - $23.32</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales position for our branch operations group located at our Mesquite, TX branch. The CSR sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions, and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products, and services. The CSR collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li> Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li> Provide excellent customer service vi-a face to face, phone calls and e-mails. </li> <li> Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li> Recommend alternate products based on cost, availability or specifications as needed. </li> <li> Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li> Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li> Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li> Provide accurate information regarding availability of in-stock items. </li> <li> Assist customers with warranties and returns. </li> <li> Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li> Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li> Maintain records and prepare reports on sales activities. </li> <li> Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li> Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li> Understand and follow work instructions, operating procedures, and company policies. </li> <li> Participate in additional projects/activities to support ongoing business needs. </li> <li> </li> </ul>Nature and Scope:<ul> <li>Works within well-defined instructions</li> <li>Uses established procedures and works under supervision to perform assigned tasks</li> <li>Work is closely supervised</li> </ul>Knowledge & Skills:<ul> <li> Knowledge of HVAC equipment/products is preferred </li> <li> General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li> Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li> Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li> Good phone etiquette and e-mail etiquette </li> <li> Ability to deal with high-volume customer traffic </li> <li> Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li> Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li> Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li> High level of attention to detail and accuracy </li> <li> Ability to establish positive working relationships with internal and external customers and employees </li> <li> Ability to use good judgment and strong work ethics and integrity on the job </li> <li> Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Experience:<ul> <li> 1 - 3 years of progressive sales experience </li> </ul>Education:<ul> <li>High School diploma or GED equivalent, some college preferred</li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

May include: <ul> <li> Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee correct item(s) are ordered. </li> <li> Support branch sales including the new business component by through active Dealer communication of new product launches, services, supplies, prices and new products sales and or discounts via outbound calls and in house counter discussions Conduct outbound calls of existing and lost customer accounts. </li> <li> Maintain sales programs within assigned territory by keeping customers informed about available services, supplies, prices, and new products. </li> <li> Provide excellent customer service including product/order information, sales, warranties and returns. </li> <li> Recommend alternate products based on cost, availability or specifications as needed. </li> <li> Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed Coordinate with manufacturing, sales, distribution and vendors regarding shipments. </li> <li> Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li> Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li> Provide accurate information regarding availability of in-stock items Conduct cycle counts as required Replenish the show room stock as needed. </li> <li> Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies Coordinate problem resolution with appropriate departments. </li> <li> Daily processing of cash drawer, end of shift count of money, prepare deposit slip and place in safe. </li> <li> Maintain records and prepare reports on sales activities. </li> <li> Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li> Monitor competitive activity and trends within territory. </li> <li> Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li> Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li> Understand and follow work instructions, operating procedures, and company policies. </li> <li> Assist in warehouse as needed, including inventory counts and movement of product including operating a forklift. </li> <li> Perform additional projects as assigned </li> </ul> Knowledge & Skills: <ul> <li> Knowledge of HVAC equipment / products is preferred. </li> <li> General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of database applications. </li> <li> Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email. </li> <li> Positive, professional attitude, handling difficult customers with ability to diffuse negative situations. </li> <li> Developing rapport and effective listening skills </li> <li> Professionalism - patience, poise and tact and ability to deal with high volume customer traffic. </li> <li> Effective verbal and written skills - must be able to explain technical parts information clearly and able to communicate with customers and accurately input orders. </li> <li> Effective organizational skills and time management skills including ability to prioritize and multi-task. </li> <li> High level of attention to detail and accuracy and compliance oriented. </li> <li> Ability to establish positive working relationships with internal and external customers and employees. </li> <li> Ability to apply good judgement and strong work ethics and integrity on the job and results driven. </li> <li> Ability to assist in the warehouse and operate a forklift as needed while doing so in a safe and efficient manner. </li> <li> Ability to understand and follow procedures, work instructions and company policies </li> </ul> Experience: <ul> <li> 3 - 6 years of progressive sales and customer service experience </li> <li> 3 plus years in the HVAC industry </li> </ul> Education: <ul> <li> High School diploma or GED equivalent, some college preferred. </li> <li> HVAC training a plus </li> </ul> Physical Requirements/Work Environment: <ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations </li> <li> May travel occasionally to customer sites, training events, company related meetings, etc. - estimated 20% </li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #IND123

Counter Sales Associate

May include: <ul> <li> Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee correct item(s) are ordered. </li> <li> Support branch sales including the new business component by through active Dealer communication of new product launches, services, supplies, prices and new products sales and or discounts via outbound calls and in house counter discussions Conduct outbound calls of existing and lost customer accounts. </li> <li> Maintain sales programs within assigned territory by keeping customers informed about available services, supplies, prices, and new products. </li> <li> Provide excellent customer service including product/order information, sales, warranties and returns. </li> <li> Recommend alternate products based on cost, availability or specifications as needed. </li> <li> Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed Coordinate with manufacturing, sales, distribution and vendors regarding shipments. </li> <li> Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li> Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li> Provide accurate information regarding availability of in-stock items Conduct cycle counts as required Replenish the show room stock as needed. </li> <li> Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies Coordinate problem resolution with appropriate departments. </li> <li> Daily processing of cash drawer, end of shift count of money, prepare deposit slip and place in safe. </li> <li> Maintain records and prepare reports on sales activities. </li> <li> Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li> Monitor competitive activity and trends within territory. </li> <li> Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li> Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li> Understand and follow work instructions, operating procedures, and company policies. </li> <li> Assist in warehouse as needed, including inventory counts and movement of product including operating a forklift. </li> <li> Perform additional projects as assigned </li> </ul> Knowledge & Skills: <ul> <li> Knowledge of HVAC equipment / products is preferred. </li> <li> General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of database applications. </li> <li> Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email. </li> <li> Positive, professional attitude, handling difficult customers with ability to diffuse negative situations. </li> <li> Developing rapport and effective listening skills </li> <li> Professionalism - patience, poise and tact and ability to deal with high volume customer traffic. </li> <li> Effective verbal and written skills - must be able to explain technical parts information clearly and able to communicate with customers and accurately input orders. </li> <li> Effective organizational skills and time management skills including ability to prioritize and multi-task. </li> <li> High level of attention to detail and accuracy and compliance oriented. </li> <li> Ability to establish positive working relationships with internal and external customers and employees. </li> <li> Ability to apply good judgement and strong work ethics and integrity on the job and results driven. </li> <li> Ability to assist in the warehouse and operate a forklift as needed while doing so in a safe and efficient manner. </li> <li> Ability to understand and follow procedures, work instructions and company policies </li> </ul> Experience: <ul> <li> 3 - 6 years of progressive sales and customer service experience </li> <li> 3 plus years in the HVAC industry </li> </ul> Education: <ul> <li> High School diploma or GED equivalent, some college preferred. </li> <li> HVAC training a plus </li> </ul> Physical Requirements/Work Environment: <ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations </li> <li> May travel occasionally to customer sites, training events, company related meetings, etc. - estimated 20% </li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

May include: <ul> <li> Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee correct item(s) are ordered. </li> <li> Support branch sales including the new business component by through active Dealer communication of new product launches, services, supplies, prices and new products sales and or discounts via outbound calls and in house counter discussions Conduct outbound calls of existing and lost customer accounts. </li> <li> Maintain sales programs within assigned territory by keeping customers informed about available services, supplies, prices, and new products. </li> <li> Provide excellent customer service including product/order information, sales, warranties and returns. </li> <li> Recommend alternate products based on cost, availability or specifications as needed. </li> <li> Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed Coordinate with manufacturing, sales, distribution and vendors regarding shipments. </li> <li> Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li> Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li> Provide accurate information regarding availability of in-stock items Conduct cycle counts as required Replenish the show room stock as needed. </li> <li> Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies Coordinate problem resolution with appropriate departments. </li> <li> Daily processing of cash drawer, end of shift count of money, prepare deposit slip and place in safe. </li> <li> Maintain records and prepare reports on sales activities. </li> <li> Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li> Monitor competitive activity and trends within territory. </li> <li> Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li> Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li> Understand and follow work instructions, operating procedures, and company policies. </li> <li> Assist in warehouse as needed, including inventory counts and movement of product including operating a forklift. </li> <li> Perform additional projects as assigned </li> </ul> Knowledge & Skills: <ul> <li> Knowledge of HVAC equipment / products is preferred. </li> <li> General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of database applications. </li> <li> Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email. </li> <li> Positive, professional attitude, handling difficult customers with ability to diffuse negative situations. </li> <li> Developing rapport and effective listening skills </li> <li> Professionalism - patience, poise and tact and ability to deal with high volume customer traffic. </li> <li> Effective verbal and written skills - must be able to explain technical parts information clearly and able to communicate with customers and accurately input orders. </li> <li> Effective organizational skills and time management skills including ability to prioritize and multi-task. </li> <li> High level of attention to detail and accuracy and compliance oriented. </li> <li> Ability to establish positive working relationships with internal and external customers and employees. </li> <li> Ability to apply good judgement and strong work ethics and integrity on the job and results driven. </li> <li> Ability to assist in the warehouse and operate a forklift as needed while doing so in a safe and efficient manner. </li> <li> Ability to understand and follow procedures, work instructions and company policies </li> </ul> Experience: <ul> <li> 3 - 6 years of progressive sales and customer service experience </li> <li> 3 plus years in the HVAC industry </li> </ul> Education: <ul> <li> High School diploma or GED equivalent, some college preferred. </li> <li> HVAC training a plus </li> </ul> Physical Requirements/Work Environment: <ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations </li> <li> May travel occasionally to customer sites, training events, company related meetings, etc. - estimated 20% </li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

May include: <ul> <li> Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee correct item(s) are ordered. </li> <li> Support branch sales including the new business component by through active Dealer communication of new product launches, services, supplies, prices and new products sales and or discounts via outbound calls and in house counter discussions Conduct outbound calls of existing and lost customer accounts. </li> <li> Maintain sales programs within assigned territory by keeping customers informed about available services, supplies, prices, and new products. </li> <li> Provide excellent customer service including product/order information, sales, warranties and returns. </li> <li> Recommend alternate products based on cost, availability or specifications as needed. </li> <li> Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed Coordinate with manufacturing, sales, distribution and vendors regarding shipments. </li> <li> Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li> Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li> Provide accurate information regarding availability of in-stock items Conduct cycle counts as required Replenish the show room stock as needed. </li> <li> Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies Coordinate problem resolution with appropriate departments. </li> <li> Daily processing of cash drawer, end of shift count of money, prepare deposit slip and place in safe. </li> <li> Maintain records and prepare reports on sales activities. </li> <li> Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li> Monitor competitive activity and trends within territory. </li> <li> Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li> Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li> Understand and follow work instructions, operating procedures, and company policies. </li> <li> Assist in warehouse as needed, including inventory counts and movement of product including operating a forklift. </li> <li> Perform additional projects as assigned </li> </ul> Knowledge & Skills: <ul> <li> Knowledge of HVAC equipment / products is preferred. </li> <li> General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of database applications. </li> <li> Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email. </li> <li> Positive, professional attitude, handling difficult customers with ability to diffuse negative situations. </li> <li> Developing rapport and effective listening skills </li> <li> Professionalism - patience, poise and tact and ability to deal with high volume customer traffic. </li> <li> Effective verbal and written skills - must be able to explain technical parts information clearly and able to communicate with customers and accurately input orders. </li> <li> Effective organizational skills and time management skills including ability to prioritize and multi-task. </li> <li> High level of attention to detail and accuracy and compliance oriented. </li> <li> Ability to establish positive working relationships with internal and external customers and employees. </li> <li> Ability to apply good judgement and strong work ethics and integrity on the job and results driven. </li> <li> Ability to assist in the warehouse and operate a forklift as needed while doing so in a safe and efficient manner. </li> <li> Ability to understand and follow procedures, work instructions and company policies </li> </ul> Experience: <ul> <li> 3 - 6 years of progressive sales and customer service experience </li> <li> 3 plus years in the HVAC industry </li> </ul> Education: <ul> <li> High School diploma or GED equivalent, some college preferred. </li> <li> HVAC training a plus </li> </ul> Physical Requirements/Work Environment: <ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations </li> <li> May travel occasionally to customer sites, training events, company related meetings, etc. - estimated 20% </li> </ul> #IND123 Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services. The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Position Responsibilities may include: <ul> <li>Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li>Provide excellent customer service via face to face, phone calls and e-mails. </li> <li>Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li>Recommend alternate products based on cost, availability or specifications as needed. </li> <li>Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li>Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li>Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li>Provide accurate information regarding availability of in-stock items. </li> <li>Assist customers with warranties and returns. </li> <li>Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li>Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li>Maintain records and prepare reports on sales activities. </li> <li>Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li>Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li>Understand and follow work instructions, operating procedures, and company policies. </li> <li>Participate in additional projects/activities to support ongoing business needs. </li> </ul>Nature & Scope:<ul> <li>Works within well-defined instructions </li> <li>Uses established procedures and works under supervision to perform assigned tasks </li> <li>Work is closely supervised </li> </ul>Knowledge & Skills:<ul> <li>Knowledge of HVAC equipment/products is preferred </li> <li>General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li>Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li>Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li>Good phone etiquette and e-mail etiquette </li> <li>Ability to deal with high-volume customer traffic </li> <li>Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li>Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li>Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li>High level of attention to detail and accuracy </li> <li>Ability to establish positive working relationships with internal and external customers and employees </li> <li>Ability to use good judgment and strong work ethics and integrity on the job </li> <li>Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Competency: Experience:<ul> <li>1 - 3 years of progressive sales experience </li> </ul>Education/Certification:<ul> <li>High School diploma or GED equivalent, some colleges preferred </li> </ul>People Management: No Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Reports To: <ul> <li>Branch Manager / Supervisor, Customer Service </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Counter Sales Associate 1

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