Did you know? Daikin is the world's #1 manufacturer of air conditioners and refrigerants and provides the North American market with a full range of residential and commercial HVAC products leveraging its advanced core technologies for refrigerant control, inverters and heat pumps. Stevens Equipment Supply, a member of Daikin Industries Inc., is a wholesale distributor of equipment, parts, and supplies, is seeking a college student to participate in our Accelerated Management Program (AMP) to learn and growth with our company. WORK WITH A LEADER As a family of brands backed by Daikin Industries, Ltd., Daikin, Goodman, Motili, and Quietflex all bring innovation and value to indoor comfort products and services-but we can't do it alone. Be a part of our team! Our goal is simple: to help customers live, play, and work comfortably indoors. But while we're delivering industry-leading indoor comfort products and services to our customers-we're also committed to helping our employees thrive, too. In fact, the success of our employees is what helps define our success as an organization. That's why we instill a culture of training, mentorship, and opportunity. Here, our work runs on collaboration, and our people have the confidence to ask questions, challenge ideas, and solve problems in unexpected ways. As part of our family of brands, our team members have immense opportunity to grow-and the confidence of working in a strong and expanding industry. ACCELERATED MANAGEMENT PROGRAM Seeking a career and not just a job? Stevens Equipment Supply is looking for a student to join our Accelerated Management Program (AMP). AMP can provide you with the tools you need for success within our company. On this twelve month program, you will work hands-on from the ground up and be provided with the opportunity to explore the facets of our company that could fit your personal skills and interests. Daikin's Accelerated Management Program includes two focuses: Branch Operations and Outside Sales Track. You will work from the ground up to ensure you have a solid foundation of product, operational and customer knowledge to excel in your career. Branch Operations Focus: &bull; Counter Sales: Work face-to-face with customers while gaining product knowledge and learning our systems and processes &bull; Warehouse: Hands-on experience with our products, including shipping and receiving materials &bull; Inside/Showroom Sales: Further develop the daily skills needed to become a successful Branch leader, while building relationships with our customers and sales force &bull; Other aspects include: developing leadership skills, providing accurate pricing and inventory information, and developing and maintaining relationships Outside Sales Focus: &bull; Help drive business development and prospecting. You will start your fast-track training into outside sales with an actual territory in one of designated markets. &bull; Managing Customer priorities: Learn the importance of meeting the customer's demand for quick response times, on-site solutions, and on-time complete delivery. You will also focus time on learning how to manage all sales functions for existing and prospective customers &bull; Houston Training: Visit our corporate location in Houston, TX to network and build relationships with corporate leaders and other support teams &bull; Other aspects include: a focus on new business development, meeting sales goals, and building relationships with key stakeholders Nature & Scope: &bull; Possesses a broad theoretical job knowledge typically obtained through advanced education &bull; Has no discretion to deviate from established procedures by performing structured work assignments &bull; Work is closely supervised &bull; Problems faced are not typically difficult nor complex &bull; Explains facts, policies and practices related to job area Knowledge & Skills: &bull; Communication: Excellent verbal and written communication skills. &bull; Leadership: Ability to motivate and manage teams effectively. &bull; Analytical Thinking: Strong analytical and problem-solving skills. &bull; Decision Making: Ability to make informed and timely decisions. &bull; Time Management: Efficient time management and ability to prioritize tasks. &bull; Negotiation: Effective negotiation skills to manage contracts, partnerships, and conflict resolution. &bull; Interpersonal Skills: Strong interpersonal skills to build relationships with team members, stakeholders, and clients. &bull; Adaptability: Ability to adapt to changing environments and handle unexpected challenges. &bull; Technical Proficiency: Familiarity with business software such as Microsoft Office Suite, project management tools, and ERP systems. &bull; Financial Acumen: Ability to understand and manage budgets, financial statements, and cost analysis. &bull; Customer Focus: Understanding customer needs and ensuring satisfaction. Education/Certification: Bachelor's degree in Management, Marketing, Sales, Entrepreneurial Studies (or similar) Graduation dates must be within 5/2024 to 5/2025 Must have at least a 3.0 GPA (overall and major) People Management : No Physical Requirements / Work Environment: &bull; Must be able to perform essential responsibilities with or without reasonable accommodations &bull; Must have long term flexibility in location within the region (but national opportunities may be available as well) and be willing to relocate for career opportunity upon completion of program; &bull; Must be eligible to work in the US without sponsorship now and in the future Reports To: Branch Manager or ASM The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #LIKW1 #IND123

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ACCELERATED MANAGEMENT PROGRAM ASSOCIATE - STEVENS EQUIPMENT SUPPLY

Daikin Comfort Technologies Distribution, Inc., is seeking a professional, skilled individual for our Area Sales Manager position to support our team in the GA region. The ASM manages and develops sales activities of an area or establishment. Supervises sales personnel in attaining maximum sales volume from potential markets and in meeting goals of organization. Establishes and maintains relationships with dealers, manufacturers and customers. Why work with us? <ul> <li>Benefits are effective on day one for all full-time direct hires</li> <li> Training programs are available to help guide team members and develop new skills </li> <li> Growth Opportunities - there is immense opportunities to grow your career </li> <li> You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. </li> </ul>Position responsibilities may include:<ul> <li>Manage TSM's in the region</li> <li>Responsible for key dealer acquisition</li> <li>Maintain and improve personal sales and business expertise</li> <li>Work with TSM's to resolve customer complaints regarding sales and service</li> <li>Oversee regional and local sales managers and their staff</li> <li>Plan and direct staffing, training and performance evaluations to develop and control sales and service programs</li> <li>Determine price schedules and discount rates</li> <li>Review operational recrods and reports to project sales and determine profitability</li> <li>Monitor customer preferences to determine focus of sales efforts</li> <li>Prepare budgets and approve budget expenditures</li> <li>Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications</li> <li>Direct and coordinate activities involving sale sof manufactured products, services, commodities, real estate or other subjects of sales</li> <li>Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase</li> </ul>Nature and Scope:<ul> <li>Takes direction from lead</li> <li>Works within well defined instruction</li> <li>Works within knowledge</li> <li>Provides direction</li> </ul>Knowledge and Skills:<ul> <li>High level of understanding the business needs of an HVAC contractor</li> <li>Extensive knowledge of P&L statements</li> <li>Proven leadership skills</li> <li>Team-oriented, outgoing personality</li> <li>High character ad trustworthiness</li> <li>Proven ability to operate under pressure</li> <li>Strong oral and written communication skills</li> <li>High enery, drive and focus</li> <li>Proficient in MS Office</li> </ul>Experience:<ul> <li>5+ years experience preferably in the HVAC industry</li> <li>Prior experience managing a small to medium sales force</li> </ul>Education:<ul> <li>Bachelor's degree or equivalent experience</li> </ul>Physical Requirements / Working Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

AREA SALES MANAGER

The Quality Auditor is responsible for all aspects of the internal quality systems audit program, including, but not limited to: audit planning, execution, follow-up and re-audit, if necessary. Maintaining audit systems and information management. QA auditor reviews protocols, qualification, and validation procedures documented by the organization. The QA Auditor is expected to follow the procedures and drive consistency of criterion and auditing best practices across the organization. If a manufactured product does not meet quality specifications, the QA Auditor investigates and reports the findings. The Quality Auditor is results and compliant orientated, has a dedication to excellence and sense of urgency to achieve business objectives. Position Responsibilities may include: <ul> <li>Audit the Fabrication and Assembly areas for ISO compliance by conducting Process and Product Audits </li> <li>Document Non-Conformances </li> <li>Collaborate with the production departments to identify root causes and implement corrective actions </li> <li>Review engineering BOM and drawings and provide feedback </li> <li>Assist Quality leadership in continuous improvement projects as assigned </li> <li>Document and maintain technical reports and complete all required documentation timely and accurately </li> <li>Bring to the Managers attention, any ideas or opportunities for CIP or QIP </li> <li>Follow all safety procedures including wearing appropriate PPE when required </li> <li>Perform additional projects/duties to support ongoing business needs. </li> </ul>Nature & Scope: <ul> <li>Possesses a broad theoretical job knowledge typically obtained through advanced education. </li> <li>Has no discretion to deviate from established procedures by performing structured work assignments. </li> <li>Work is closely supervised. </li> <li>Problems faced are not typically difficult or complex. </li> <li>Explains facts, policies, and practices related to the job area. </li> </ul>Knowledge & Skills:<ul> <li>Working knowledge of MS Office - Outlook, Excel, and Word (Proficiency with MS Excel is preferred)</li> <li>Effective verbal and written communication skills </li> <li>Basic Knowledge on reading and following Bill of Material </li> <li>Basic knowledge on engineering drawing </li> <li>Basic knowledge on using handheld measuring tools </li> <li>Ability to work with MAPICS/AS400 and PowerLink is preferred </li> <li>Ability to apply good judgment, strong work ethic, and integrity on the job. </li> </ul>Competencies: Experience: <ul> <li>1 year of quality experience </li> </ul>Education/Certification:<ul> <li>High School diploma or GED </li> </ul>People Management: No Physical Requirements / Work Environment: <ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Reports To: <ul> <li> SUPERVISOR, QUALITY </li> </ul> The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes about individuals with disabilities.

AUDITOR QUALITY 1

In this role, you will prepare data for journal entries and review general ledger and related financial statements. In addition, you will assist with the preparation of financial statements, ledgers, reports and taxes along with financial reporting. You will manage many types of reconciliations, learning the ins and outs of the monthly closing cycle for the company. Position Responsibilities may include; <ul> <li>Develop, implement and/or maintain one or a combination of general accounting systems </li> <li>Monthly Reporting and Closing </li> <li>Monthly financial analysis, mix, regions, product lines, branch rankings </li> <li>Budgeting, consolidation, analysis, costing </li> <li>Run ad-hoc queries mostly related to revenue growth and margin improvement </li> <li>Work with operations group to improve showrooms </li> <li>Books manual journal entries as needed </li> <li>Maintains and reconciles ledger accounts </li> <li>Provides record of assets, liabilities and other financial transactions </li> <li>Balances books periodically and prepares profit and loss, income and balance sheet statements </li> <li>Maintains receipts and disbursement reports </li> <li>May prepare federal, state, and local reports and tax returns </li> <li>May interpret reports and records for managers </li> <li>Process miscellaneous payments, inter-company transfer, checks returned NSF and unidentified payments </li> <li>Lead and assist special projects as assigned </li> <li>Participate in additional projects/activities to support ongoing business needs </li> </ul> Nature and Scope:<ul> <li>Applies advanced knowledge of job area typically obtained through advanced education and work experience </li> <li>Manages projects and processes while working independently and with limited supervision </li> <li>Coaches and reviews the work of lower-level professionals </li> <li>Problems faced are difficult and sometimes complex; takes a new perspective on existing solutions </li> </ul>Knowledge and Skills:<ul> <li>Strong working knowledge of accounting principles (GAAP) and best practices </li> <li>Ability to extract, prepare and analyze data, figures and transcriptions prepared on and generated by computer </li> <li>Advanced Knowledge of Excel </li> <li>Working knowledge of MS Outlook and Word </li> <li>Ability to work in a fast-paced work environment </li> <li>Effective verbal and written communication skills </li> <li>High level of attention to detail and accuracy </li> <li>High level of analytical and problem-solving skills </li> <li>Excellent organizational and time management skills, including prioritization skills </li> <li>Ability to establish positive work relationships and effective collaboration skills </li> <li>Ability to apply good judgement, strong work ethics & integrity on the job </li> <li>Ability to develop working relationships and effectively collaborate with internal and cross functional teams </li> </ul>Experience:<ul> <li>8 plus years of progressive experience in related field, preferably high-volume environment </li> <li>Experience managing a month end close </li> <li>Experience with liabilities, assets, and reconciliation </li> </ul>Education: <ul> <li>Bachelor's degree in accounting or related field </li> </ul>People Management: No Physical Requirements / Working Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations. </li> </ul>Reports to: <ul> <li>Director, Accounting </li> </ul> The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Accountant

Manages the general accounting functions and accounting staff. Ensures compliance with generally accepted accounting procedures. Responsible for the accurate and timely general ledger and period end closings. Prepares or supervises the preparation of balance sheets, profit-and-loss statements, data forecasts, cash flow data, and other reports. Reconciles assets and liabilities. May conduct asset valuations and participate in the budget planning process. Position Responsibilities may include; &bull; Develops, analyzes, and interprets accounting information in order to appraise operating results in terms of profitability, performance against budget, and other matters bearing on the fiscal soundness and operating effectiveness of the organization. &bull; Furnishes internal reports, revises and updates reports to be more useful and efficient &bull; Furnishes external reports as necessary. &bull; Maintains a system of accounts and keeps books and records on all company transactions and assets. &bull; Presents financial statements and related disclosures in accordance with generally accepted accounting principles. &bull; Ensures that the system of internal controls and the system of accounting controls are in place and functioning properly. &bull; Ensures that a cash management process is in place and functions in order to monitor and control cash requirements. &bull; Ensures the proper consolidation of multiple-company financial statements. &bull; Prepares and reviews monthly reconciliations of balance sheet accounts, including prepaid expenses. &bull; Reconciles, prepares and files multistate sales tax returns. &bull; Manages logistics and inventory control for a 20,000 square foot distribution center. &bull; Strong knowledge of construction lien laws in the northwest states. &bull; Coordinates the annual audit of the financial records for Corporate Accounting with independent auditors. &bull; Oversees department personnel needs, including selecting, coaching, and training employees and evaluating employee performance. &bull; Reconciles projects monthly to ensure profitability aligns with project forecast, and appropriately accrues cost in excess when necessary. &bull; Provides input into termination, compensation, and promotion decisions. &bull; Participate in additional activities/projects. Nature & Scope: &bull; Ensures work is aligned with the Director's expectations, goals, and vision &bull; Accountable for the implementation of policies, processes, and procedures for short-term results &bull; Decisions and problem-solving are guided by policies, procedures, and the business plan; receives guidance from the Senior Manager/Director &bull; Works on difficult to moderately complex issues and projects &bull; Provides guidance and training to subordinates &bull; Has the authority to hire, recommend pay, establish performance, and recommend for termination &bull; Level of signing authority established by company policy/guidelines Knowledge & Skills: &bull; Strong leadership skills; proven supervisory experience. &bull; Exceptional analytical and problem-solving abilities. &bull; Experience with a variety of accounting concepts, practices & procedures. &bull; Knowledge of MS Office and advanced skills in MS Excel and MS Word. &bull; Ability to work with deadlines. &bull; Ability to work and interact with all levels of employees throughout the organization. &bull; Exceptional written and verbal communication skills. Experience: &bull; 10+ years of experience in all aspects of accounting Education/Certification: &bull; BA/BS in Accounting plus Certified Public Accountant or MBA, or equivalent years of experience directly in accounting People Management: Yes Physical Requirements / Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations. Reports To: Director, Accounting Compensation: $107,550.00 - $134,695.00 Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer-sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Accounting Manager

Position Responsibilities may include: <ul> <li>Train, instruct, and supervise employees using established production methods to produce a quality product in a safe and timely manner to meet production demands </li> <li>Provide work assignments, procure parts, and communicate production demands to employees as well as perform quality and safety audits and generate maintenance requests </li> <li>Maintain safe working environment </li> <li>Meet and or exceed company metrics including safety, quality, cost, and delivery </li> <li>Document and complete production reports, scrap tickets, accident reports, and discipline notices while promoting and enforcing company policies, safety rules, and work instructions </li> <li>Compare actual performance with planned performance and takes corrective action if needed to ensure that objectives are achieved </li> <li>Utilize accurate measurement tools to track area key indices, identify unfavorable trends, and take corrective action </li> <li>Meet key performance indicators such as Quality, Safety, Productivity, Scrap Rates, Labor Efficiencies, On-time Delivery, Machine Down Time, and Inventory Levels to ensure operations are running in an efficient matter </li> <li>Maintain high employee morale through good employee-management relations, team building, and thorough knowledge of policies where applicable </li> <li>Recognize and inform higher supervision of hourly employees' capabilities </li> <li>Proactively use Lean tools to improve operating efficiency, reduce costs, and improve quality and safety results </li> <li>Complete required systems work: Mapics, Kronos, Zone, etc. </li> <li>Perform additional projects/duties to support ongoing business needs </li> </ul>Nature & Scope:<ul> <li>Provides direction </li> <li>Relies on experience and judgment to plan and accomplish assigned tasks and goals </li> </ul>Knowledge & Skills:<ul> <li>Good working knowledge of manufacturing assembly operations, safety protocols, and best practices </li> <li>Working knowledge of Lean, 5S, Six Sigma practices </li> <li>Knowledge of Production Daikin System and Flexible Manufacturing System (in-house training) </li> <li>Effective leadership skills; able to envision, develop, direct, manage, delegate responsibility and authority, and motivate employees </li> <li>Working knowledge of MS Office Suite (Excel, Outlook, Word) </li> <li>Effective verbal and written communication skills including interpersonal skills </li> <li>High level of attention to detail </li> <li>Effective problem-solving skills in a fast past manufacturing environment </li> <li>Strong organizational and time management skills </li> <li>Ability to promote an environmentally healthy and safe work environment </li> <li>Ability to apply good judgment, strong work ethics, and integrity on the job </li> </ul>Competency: Experience:<ul> <li>5+ years of experience in a high-volume manufacturing environment, preferred </li> <li>2+ years of experience in a leadership role </li> </ul>Education/Certification:<ul> <li>High school diploma or GED</li> <li>College degree preferred, or equivalent work experience </li> <li>PDS/FMS Certification - obtained through in-house training program </li> </ul>People Management: Yes Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Reports To: <ul> <li>Superintendent, Manager, Assembly </li> </ul> The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Assembly Supervisor (2nd Shift)

May include : <ul> <li> Manage and oversee the day-to-day operations of the branch including staffing and ensure that the assigned duties of all personnel are completed on a daily basis in a timely manner. Review and approve hours worked and PTO using Kronos. </li> <li> Maintain sales - review/edit, credits, negative inventory, damage inventory and cash reconciliations. Communicate regularly with branch customer base to establish and maintain strong relationships. Enter all sales calls in CRM. </li> <li> Effectively coach, counsel, train and develop all employees. Drive and implement continuous improvement processes. </li> <li> Process purchase orders, research low stock and receivables and process branch payables, audit cash drawers and truck metrics. Remain current with warranty processing, and follow up quickly on rejections. </li> <li> Oversee all aspects of profit center (operations, sales, admin, etc.) working closely with Credit Department at Corporate to determine appropriate credit level and resolve any credit issues. </li> <li> Stay current with cycle counts and keep dead stock at a minimum. </li> <li> Maintain ample levels of inventory to meet delivery and service expectations of all branch customers. </li> <li> Review P&L; hold safety meetings, security reports and maintain facility. </li> <li> Develop plans for increased branch profitability/productivity and drive continuous improvement processes. </li> <li> Responsible for building and maintaining morale in the branch by demonstrating leadership qualities and setting an example for staff, promoting teamwork both within the branch, local team and within the region. Develop employees' performance and skills with proper training and guidance and assist them at reaching their full potential. </li> <li> Ensure all staff timely and successfully completes all required training programs. </li> <li> Ensure all employees follow Mincron procedures. </li> <li> Conduct mid-year and annual performance appraisals for all direct reports. </li> <li> Provide Regional Operations Manager (ROM) any requested branch specific information and provide vital information in a timely manner. </li> <li> Complete all tasks on the Branch Manager's monthly/daily checklist and act as a safety leader. Conduct weekly safety committee meetings. Complete any Flash reports within the required timeline and communicate issues/injuries immediately. </li> <li> Ensure all company policies and procedures are communicated, followed and maintain a working knowledge of company's benefits and employee handbook policies. Ensure employees are following safety protocols including maintaining an organized and clean work environment, </li> <li> Proactively maintain branch staffing including working with the corporate recruiting team to add/replace staff as required. </li> <li> Maintain a 93%, or higher, audit score </li> <li> Be available outside regular working hours in case of emergencies within the branch as required </li> <li> Perform other duties as assigned. </li> </ul> Knowledge & Skills: <ul> <li> Knowledge of warehouse/inventory management </li> <li> P&L understanding </li> <li> HVAC knowledge strongly preferred; or ability to quickly learn HVAC products/parts </li> <li> Proven customer service experience with high level of customer satisfaction </li> <li> Proven leadership, coaching / mentoring and team-oriented mindset along with effective delegation of duties. </li> <li> Effective verbal and written communication skills and interpersonal skills </li> <li> Strong organizational and time management skills </li> <li> High level of attention to detail and compliance oriented. </li> <li> Excellent problem-solving skills, with ability to apply sound judgment </li> <li> Working knowledge of MS Office Suite (Excel, Outlook, Word and PowerPoint) </li> <li> Ability to build and maintain positive relationships with customers, vendors, and employees </li> <li> Experience leading a team of employees towards a common goal </li> <li> Ability to apply good judgement and decision making skills including strong work ethics and integrity </li> </ul> Experience: <ul> <li> 3 plus years in a leadership/supervisory role </li> <li> 3 - 5 years of store / branch management experience </li> <li> Experience in HVAC wholesale industry strongly preferred </li> </ul> Education: <ul> <li> High School diploma or GED equivalent. </li> <li> College degree strongly preferred. </li> </ul> Physical Requirements/Work Environment: <ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations </li> <li> Travel may be required to visit customer locations or participate in Company meetings/events - approximately 25% </li> </ul> Pay Range: <ul> <li> $69,000.00- $86,000.00 </li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities

Branch Manager

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales position for our branch operations group located at our Shreveport, LA branch. The CSR sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services. The CSR collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li> Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li> Provide excellent customer service via face to face, phone calls and e-mails. </li> <li> Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li> Recommend alternate products based on cost, availability or specifications as needed. </li> <li> Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li> Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li> Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li> Provide accurate information regarding availability of in-stock items. </li> <li> Assist customers with warranties and returns. </li> <li> Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li> Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li> Maintain records and prepare reports on sales activities. </li> <li> Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li> Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li> Understand and follow work instructions, operating procedures, and company policies. </li> <li> Participate in additional projects/activities to support ongoing business needs. </li> </ul>Nature and Scope:<ul> <li>Works within well-defined instructions</li> <li>Uses established procedures and works under supervision to perform assigned tasks</li> <li>Work is closely supervised</li> </ul>Knowledge & Skills:<ul> <li> Knowledge of HVAC equipment/products is preferred </li> <li> General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li> Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li> Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li> Good phone etiquette and e-mail etiquette </li> <li> Ability to deal with high-volume customer traffic </li> <li> Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li> Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li> Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li> High level of attention to detail and accuracy </li> <li> Ability to establish positive working relationships with internal and external customers and employees </li> <li> Ability to use good judgment and strong work ethics and integrity on the job </li> <li> Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Experience:<ul> <li> 1 - 3 years of progressive sales experience </li> </ul>Education:<ul> <li> High School diploma or GED equivalent, some colleges preferred </li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

CSR - Counter Sales (HVAC)

The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services. The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Position Responsibilities may include: <ul> <li>Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li>Provide excellent customer service via face to face, phone calls and e-mails. </li> <li>Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li>Recommend alternate products based on cost, availability or specifications as needed. </li> <li>Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li>Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li>Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li>Provide accurate information regarding availability of in-stock items. </li> <li>Assist customers with warranties and returns. </li> <li>Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li>Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li>Maintain records and prepare reports on sales activities. </li> <li>Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li>Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li>Understand and follow work instructions, operating procedures, and company policies. </li> <li>Participate in additional projects/activities to support ongoing business needs. </li> </ul>Nature & Scope:<ul> <li>Works within well-defined instructions </li> <li>Uses established procedures and works under supervision to perform assigned tasks </li> <li>Work is closely supervised </li> </ul>Knowledge & Skills:<ul> <li>Knowledge of HVAC equipment/products is preferred </li> <li>General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li>Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li>Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li>Good phone etiquette and e-mail etiquette </li> <li>Ability to deal with high-volume customer traffic </li> <li>Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li>Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li>Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li>High level of attention to detail and accuracy </li> <li>Ability to establish positive working relationships with internal and external customers and employees </li> <li>Ability to use good judgment and strong work ethics and integrity on the job </li> <li>Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Experience:<ul> <li>1 - 3 years of progressive sales experience </li> </ul>Education/Certification:<ul> <li>High School diploma or GED equivalent, some colleges preferred </li> </ul>People Management: No Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Reports To: <ul> <li>Branch Manager / Supervisor, Customer Service </li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

CSR INSIDE SALES 1

The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services. The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Position Responsibilities may include: <ul> <li>Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li>Provide excellent customer service via face to face, phone calls and e-mails. </li> <li>Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li>Recommend alternate products based on cost, availability or specifications as needed. </li> <li>Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li>Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li>Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li>Provide accurate information regarding availability of in-stock items. </li> <li>Assist customers with warranties and returns. </li> <li>Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li>Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li>Maintain records and prepare reports on sales activities. </li> <li>Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li>Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li>Understand and follow work instructions, operating procedures, and company policies. </li> <li>Participate in additional projects/activities to support ongoing business needs. </li> </ul>Nature & Scope:<ul> <li>Works within well-defined instructions </li> <li>Uses established procedures and works under supervision to perform assigned tasks </li> <li>Work is closely supervised </li> </ul>Knowledge & Skills:<ul> <li>Knowledge of HVAC equipment/products is preferred </li> <li>General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li>Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li>Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li>Good phone etiquette and e-mail etiquette </li> <li>Ability to deal with high-volume customer traffic </li> <li>Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li>Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li>Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li>High level of attention to detail and accuracy </li> <li>Ability to establish positive working relationships with internal and external customers and employees </li> <li>Ability to use good judgment and strong work ethics and integrity on the job </li> <li>Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Experience:<ul> <li>1 - 3 years of progressive sales experience </li> </ul>Education/Certification:<ul> <li>High School diploma or GED equivalent, some colleges preferred </li> </ul>People Management: No Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Reports To: <ul> <li>Branch Manager / Supervisor, Customer Service </li> </ul>Pay Range: $21.00-$23.00 Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Daikin Comfort Technologies Distribution, Inc., is seeking a professional, skilled individual for our HVAC CSR/Inside Sales Representative position for our branch operations group located at our Winter Haven, FL branch. The CSR/ISR sells the organization's products and services for prospective and established customers. Whether at the counter, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions, and ensuring a smooth and quick sales process. The CSR is responsible for meeting established sales quotas. Must be knowledgeable of the organization's policies, procedures, practices, products, and services. Why work with us? <ul> <li>Benefits are effective on day one for all full-time direct hires</li> <li> Training programs are available to help guide team members and develop new skills </li> <li> Growth Opportunities - there is immense opportunities to grow your career </li> <li> You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. </li> </ul>Position responsibilities may include: <ul> <li>Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li>Provide excellent customer service via face to face, phone calls and e-mails. </li> <li>Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li>Recommend alternate products based on cost, availability or specifications as needed. </li> <li>Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li>Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li>Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li>Provide accurate information regarding availability of in-stock items. </li> <li>Assist customers with warranties and returns. </li> <li>Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li>Train new customer service / inside sales representatives. </li> <li>Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li>Maintain records and prepare reports on sales activities. </li> <li>Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li>Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li>Understand and follow work instructions, operating procedures, and company policies. </li> <li>Participate in additional projects/activities to support ongoing business needs. </li> </ul>Nature & Scope: <ul> <li>Works within well-defined instructions </li> <li>Uses established procedures and works under supervision to perform assigned tasks </li> <li>Work is closely supervised </li> </ul>Knowledge & Skills: <ul> <li>Extensive knowledge of HVAC equipment/products is required </li> <li>General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li>Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li>Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li>Good phone etiquette and e-mail etiquette </li> <li>Ability to deal with high-volume customer traffic </li> <li>Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li>Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li>Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li>High level of attention to detail and accuracy </li> <li>Ability to establish positive working relationships with internal and external customers and employees </li> <li>Ability to use good judgment and strong work ethics and integrity on the job </li> <li>Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Experience:<ul> <li>6+ years of progressive sales experience </li> <li>5 plus years in the HVAC industry </li> </ul>Education/Certification: <ul> <li>High School diploma or GED equivalent, some college preferred - HVAC certification preferred </li> </ul>Physical Requirements / Work Environment: <ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Reports To: <ul> <li>Branch Manager / Supervisor, Customer Service </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law.

CUSTOMER SERVICE REPRESENTATIVE/INSIDE SALES REPRESENTATIVE - LEVEL 3

COME JOIN AN AMAZING TEAM! WE WANT TO OFFER YOU A CAREER, NOT JUST A JOB! Stevens Equipment Supply, a member of Daikin Industries Inc., is a wholesale distributor of equipment, parts, and supplies, is seeking a professional, skilled individual for our Customer Service/Inside Sales Representative role to support our branch operations group located in Denver, CO. The CSR/ISR sells the organization's products and services for prospective and established customers. Whether at the counter, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions, and ensuring a smooth and quick sales process. Why work with us? <ul> <li>Benefits are effective on day one for all full-time direct hires</li> <li> Training programs are available to help guide team members and develop new skills </li> <li> Growth Opportunities - there is immense opportunities to grow your career </li> <li> You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. </li> </ul>Responsibilities may include:<ul> <li> Help the branch build its sales including the new business component by helping to maintain house accounts through active Dealer communication of new product launches, services, supplies, prices, and new products sales and or discounts via outbound calls and in house counter discussions. Conduct outbound calls for existing and lost customer accounts. </li> <li> Maintain sales programs within assigned territory by keeping customers informed about available services, supplies, prices, and new products. </li> <li> Provide excellent customer service via walk-ins, phone calls and e-mails. </li> <li> Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee correct item(s) are ordered. </li> <li> Recommend alternate products based on cost, availability or specifications as needed. </li> <li> Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li> Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li> Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li> Provide accurate information regarding availability of in-stock items. Conduct cycle counts as required. Replenish the showroom stock as needed. </li> <li> Assist customers with warranties and returns. </li> <li> Collaborate with the Branch Manager to determine the best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li> Daily processing of cash drawer, end of shift count of money. prepare deposit slip and place in safe. </li> <li> Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li> Monitor competitive activity and trends within territory. </li> <li> Maintain records and prepare reports on sales activities. </li> <li> Expand knowledge of HVAC products and keep current with latest trends within the industry. </li> <li> Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li> Understand and follow work instructions, operating procedures, and company policies. </li> <li> May travel to customer location to follow-up, make presentations or perform demonstrations. </li> <li> Assist in warehouse as needed, including inventory counts and movement of product including operating a forklift. </li> <li> Perform additional tasks as assigned. </li> </ul>Knowledge & Skills: <ul> <li> Knowledge of HVAC equipment / products is preferred. </li> <li> General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of database applications. </li> <li> Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email. <ul> <li> Positive, professional attitude, handling difficult customers with ability to diffuse negative situations. </li> <li> Developing rapport and effective listening skills </li> <li> Phone etiquette and e-mail etiquette </li> <li> Professionalism - patience, poise, and tact </li> <li> Ability to deal with high volume customer traffic. </li> </ul> </li> <li> Effective verbal skills - must be able to explain fairly technical parts information clearly. </li> <li> Written skills - must be able to effectively and timely communicate via e-mail with customers and accurately input orders. </li> <li> Effective organizational skills and time management skills including ability to prioritize and multi-task. </li> <li> High level of attention to detail and accuracy. </li> <li> Ability to establish positive working relationships with internal and external customers and employees. </li> <li> Ability to use good judgement and strong work ethics and integrity on the job. </li> <li> Ability to assist in the warehouse and operate a forklift as needed while doing so in a safe and efficient manner. </li> <li> Ability to understand and follow procedures, work instructions and company policies </li> </ul>Experience: <ul> <li> 6+ years of progressive sales and customer service experience preferred </li> <li> 6+ plus years in the HVAC industry preferred </li> </ul>Education: <ul> <li> High School diploma or GED equivalent, some college preferred </li> <li> HVAC certification preferred </li> </ul>Physical Requirements/Work Environment: <ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. <ul> <li> Pay rate range is $22.00 to $27.00 per hour based on experience. </li> <li>The Company offers a comprehensive benefits package. Benefits for employees include healthcare and dental insurance, life and long-term disability insurance, 401K and different types of paid time off. </li> </ul>#IND123

CUSTOMER SERVICE/INSIDE SALES REPRESENTATIVE - 3  - STEVENS EQUIPMENT SUPPLY

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales position for our branch operations group located at our Columbia, MO branch. The CSR sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions, and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products, and services. The CSR collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li> Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li> Provide excellent customer service vi-a face to face, phone calls and e-mails. </li> <li> Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li> Recommend alternate products based on cost, availability or specifications as needed. </li> <li> Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li> Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li> Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li> Provide accurate information regarding availability of in-stock items. </li> <li> Assist customers with warranties and returns. </li> <li> Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li> Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li> Maintain records and prepare reports on sales activities. </li> <li> Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li> Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li> Understand and follow work instructions, operating procedures, and company policies. </li> <li> Participate in additional projects/activities to support ongoing business needs. </li> <li> </li> </ul>Nature and Scope:<ul> <li>Works within well-defined instructions</li> <li>Uses established procedures and works under supervision to perform assigned tasks</li> <li>Work is closely supervised</li> </ul>Knowledge & Skills:<ul> <li> Knowledge of HVAC equipment/products is preferred </li> <li> General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li> Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li> Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li> Good phone etiquette and e-mail etiquette </li> <li> Ability to deal with high-volume customer traffic </li> <li> Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li> Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li> Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li> High level of attention to detail and accuracy </li> <li> Ability to establish positive working relationships with internal and external customers and employees </li> <li> Ability to use good judgment and strong work ethics and integrity on the job </li> <li> Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Experience:<ul> <li> 1 - 3 years of progressive sales experience </li> </ul>Education:<ul> <li>High School diploma or GED equivalent, some college preferred</li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Counter Sales (HVAC)

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales position for our branch operations group located at our Wheeling, IL branch. The CSR sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services. The CSR collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li> Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li> Provide excellent customer service via face to face, phone calls and e-mails. </li> <li> Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li> Recommend alternate products based on cost, availability or specifications as needed. </li> <li> Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li> Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li> Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li> Provide accurate information regarding availability of in-stock items. </li> <li> Assist customers with warranties and returns. </li> <li> Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li> Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li> Maintain records and prepare reports on sales activities. </li> <li> Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li> Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li> Understand and follow work instructions, operating procedures, and company policies. </li> <li> Participate in additional projects/activities to support ongoing business needs. </li> </ul>Nature and Scope:<ul> <li>Works within well-defined instructions</li> <li>Uses established procedures and works under supervision to perform assigned tasks</li> <li>Work is closely supervised</li> </ul>Knowledge & Skills:<ul> <li> Knowledge of HVAC equipment/products is preferred </li> <li> General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li> Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li> Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li> Good phone etiquette and e-mail etiquette </li> <li> Ability to deal with high-volume customer traffic </li> <li> Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li> Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li> Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li> High level of attention to detail and accuracy </li> <li> Ability to establish positive working relationships with internal and external customers and employees </li> <li> Ability to use good judgment and strong work ethics and integrity on the job </li> <li> Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Experience:<ul> <li> 1 - 3 years of progressive sales experience </li> </ul>Education:<ul> <li> High School diploma or GED equivalent, some colleges preferred </li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

May include: <ul> <li> Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee correct item(s) are ordered. </li> <li> Support branch sales including the new business component by through active Dealer communication of new product launches, services, supplies, prices and new products sales and or discounts via outbound calls and in house counter discussions Conduct outbound calls of existing and lost customer accounts. </li> <li> Maintain sales programs within assigned territory by keeping customers informed about available services, supplies, prices, and new products. </li> <li> Provide excellent customer service including product/order information, sales, warranties and returns. </li> <li> Recommend alternate products based on cost, availability or specifications as needed. </li> <li> Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed Coordinate with manufacturing, sales, distribution and vendors regarding shipments. </li> <li> Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li> Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li> Provide accurate information regarding availability of in-stock items Conduct cycle counts as required Replenish the show room stock as needed. </li> <li> Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies Coordinate problem resolution with appropriate departments. </li> <li> Daily processing of cash drawer, end of shift count of money, prepare deposit slip and place in safe. </li> <li> Maintain records and prepare reports on sales activities. </li> <li> Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li> Monitor competitive activity and trends within territory. </li> <li> Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li> Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li> Understand and follow work instructions, operating procedures, and company policies. </li> <li> Assist in warehouse as needed, including inventory counts and movement of product including operating a forklift. </li> <li> Perform additional projects as assigned </li> </ul> Knowledge & Skills: <ul> <li> Knowledge of HVAC equipment / products is preferred. </li> <li> General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of database applications. </li> <li> Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email. </li> <li> Positive, professional attitude, handling difficult customers with ability to diffuse negative situations. </li> <li> Developing rapport and effective listening skills </li> <li> Professionalism - patience, poise and tact and ability to deal with high volume customer traffic. </li> <li> Effective verbal and written skills - must be able to explain technical parts information clearly and able to communicate with customers and accurately input orders. </li> <li> Effective organizational skills and time management skills including ability to prioritize and multi-task. </li> <li> High level of attention to detail and accuracy and compliance oriented. </li> <li> Ability to establish positive working relationships with internal and external customers and employees. </li> <li> Ability to apply good judgement and strong work ethics and integrity on the job and results driven. </li> <li> Ability to assist in the warehouse and operate a forklift as needed while doing so in a safe and efficient manner. </li> <li> Ability to understand and follow procedures, work instructions and company policies </li> </ul> Experience: <ul> <li> 3 - 6 years of progressive sales and customer service experience </li> <li> 3 plus years in the HVAC industry </li> </ul> Education: <ul> <li> High School diploma or GED equivalent, some college preferred. </li> <li> HVAC training a plus </li> </ul> Physical Requirements/Work Environment: <ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations </li> <li> May travel occasionally to customer sites, training events, company related meetings, etc. - estimated 20% </li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #IND123

Counter Sales Associate

The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services. The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Position Responsibilities may include: Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. Provide excellent customer service via face to face, phone calls and e-mails. Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. Recommend alternate products based on cost, availability or specifications as needed. Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. Generate new and repeat sales by providing product and technical information in a timely manner. Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. Provide accurate information regarding availability of in-stock items. Assist customers with warranties and returns. Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. Periodically reach out to customers to determine satisfaction with the organization, products, and services Maintain records and prepare reports on sales activities. Expand knowledge of HVAC products and keep current with latest trends within the industry Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. Understand and follow work instructions, operating procedures, and company policies. Participate in additional projects/activities to support ongoing business needs. Nature & Scope: Works within well-defined instructions Uses established procedures and works under supervision to perform assigned tasks Work is closely supervised Knowledge & Skills: Knowledge of HVAC equipment/products is preferred General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; Positive, professional attitude, handling difficult customers with ability to diffuse negative situations Good phone etiquette and e-mail etiquette Ability to deal with high-volume customer traffic Effective verbal skills - must be able to explain fairly technical parts of information clearly Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders Effective organizational skills and time management skills including ability to prioritize and multi-task High level of attention to detail and accuracy Ability to establish positive working relationships with internal and external customers and employees Ability to use good judgment and strong work ethics and integrity on the job Ability to understand and follow procedures, work instructions, and company policies Competency: Experience: 1 - 3 years of progressive sales experience Education/Certification: High School diploma or GED equivalent, some colleges preferred People Management: No Physical Requirements / Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations Reports To: Branch Manager / Supervisor, Customer Service Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Counter Sales Associate 1

The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services. The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Position Responsibilities may include: <ul> <li>Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li>Provide excellent customer service via face to face, phone calls and e-mails. </li> <li>Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li>Recommend alternate products based on cost, availability or specifications as needed. </li> <li>Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li>Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li>Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li>Provide accurate information regarding availability of in-stock items. </li> <li>Assist customers with warranties and returns. </li> <li>Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li>Train new customer service / inside sales representatives. </li> <li>Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li>Maintain records and prepare reports on sales activities. </li> <li>Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li>Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li>Understand and follow work instructions, operating procedures, and company policies. </li> <li>Participate in additional projects/activities to support ongoing business needs. </li> </ul>Nature & Scope: <ul> <li>Works within well-defined instructions </li> <li>Uses established procedures and works under supervision to perform assigned tasks </li> <li>Work is closely supervised </li> </ul>Knowledge & Skills: <ul> <li>Extensive knowledge of HVAC equipment/products is required </li> <li>General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li>Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li>Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li>Good phone etiquette and e-mail etiquette </li> <li>Ability to deal with high-volume customer traffic </li> <li>Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li>Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li>Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li>High level of attention to detail and accuracy </li> <li>Ability to establish positive working relationships with internal and external customers and employees </li> <li>Ability to use good judgment and strong work ethics and integrity on the job </li> <li>Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Competency: Experience:<ul> <li>6+ years of progressive sales experience </li> <li>5 plus years in the HVAC industry </li> </ul>Education/Certification: <ul> <li>High School diploma or GED equivalent, some college preferred - HVAC certification preferred </li> </ul>People Management: No Physical Requirements / Work Environment: <ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Reports To: <ul> <li>Branch Manager / Supervisor, Customer Service </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #IND123

Counter Sales Associate 3

The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services. The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Position Responsibilities may include: <ul> <li>Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li>Provide excellent customer service via face to face, phone calls and e-mails. </li> <li>Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li>Recommend alternate products based on cost, availability or specifications as needed. </li> <li>Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li>Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li>Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li>Provide accurate information regarding availability of in-stock items. </li> <li>Assist customers with warranties and returns. </li> <li>Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li>Train new customer service / inside sales representatives. </li> <li>Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li>Maintain records and prepare reports on sales activities. </li> <li>Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li>Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li>Understand and follow work instructions, operating procedures, and company policies. </li> <li>Participate in additional projects/activities to support ongoing business needs. </li> </ul>Nature & Scope: <ul> <li>Works within well-defined instructions </li> <li>Uses established procedures and works under supervision to perform assigned tasks </li> <li>Work is closely supervised </li> </ul>Knowledge & Skills: <ul> <li>Extensive knowledge of HVAC equipment/products is required </li> <li>General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li>Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li>Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li>Good phone etiquette and e-mail etiquette </li> <li>Ability to deal with high-volume customer traffic </li> <li>Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li>Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li>Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li>High level of attention to detail and accuracy </li> <li>Ability to establish positive working relationships with internal and external customers and employees </li> <li>Ability to use good judgment and strong work ethics and integrity on the job </li> <li>Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Competency: Experience:<ul> <li>6+ years of progressive sales experience </li> <li>5 plus years in the HVAC industry </li> </ul>Education/Certification: <ul> <li>High School diploma or GED equivalent, some college preferred - HVAC certification preferred </li> </ul>People Management: No Physical Requirements / Work Environment: <ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities Pay Range: $25-27/hr

The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services. The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Position Responsibilities may include: <ul> <li>Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li>Provide excellent customer service via face to face, phone calls and e-mails. </li> <li>Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li>Recommend alternate products based on cost, availability or specifications as needed. </li> <li>Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li>Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li>Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li>Provide accurate information regarding availability of in-stock items. </li> <li>Assist customers with warranties and returns. </li> <li>Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li>Train new customer service / inside sales representatives. </li> <li>Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li>Maintain records and prepare reports on sales activities. </li> <li>Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li>Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li>Understand and follow work instructions, operating procedures, and company policies. </li> <li>Participate in additional projects/activities to support ongoing business needs. </li> </ul>Nature & Scope: <ul> <li>Works within well-defined instructions </li> <li>Uses established procedures and works under supervision to perform assigned tasks </li> <li>Work is closely supervised </li> </ul>Knowledge & Skills: <ul> <li>Extensive knowledge of HVAC equipment/products is required </li> <li>General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li>Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li>Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li>Good phone etiquette and e-mail etiquette </li> <li>Ability to deal with high-volume customer traffic </li> <li>Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li>Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li>Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li>High level of attention to detail and accuracy </li> <li>Ability to establish positive working relationships with internal and external customers and employees </li> <li>Ability to use good judgment and strong work ethics and integrity on the job </li> <li>Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Competency: Experience:<ul> <li>6+ years of progressive sales experience </li> <li>5 plus years in the HVAC industry </li> </ul>Education/Certification: <ul> <li>High School diploma or GED equivalent, some college preferred - HVAC certification preferred </li> </ul>People Management: No Physical Requirements / Work Environment: <ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Reports To: <ul> <li>Branch Manager / Supervisor, Customer Service </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Thermal Supply is a Daikin Comfort Technology company in the Pacific Northwest. Thermal is a wholesaler of heating, air conditioning equipment parts, refrigeration, and supplies. The Customer Service Coordinator works with customers to find what they need, answer questions, creates solutions and ensures a smooth and quick sales process via face-to-face, calls, email and fax customer interactions. Handles customer issues including warranties and returns. Helps the branch build its sales by helping to maintain house accounts through active Dealer communication of new product launches, sales and or discounts via outbound calls and in-house counter discussions. Partner with region Territory Sales Managers and others to help drive territory coverage and maintain positive dealer relationships. In Addition - Provide leadership, training and guidance among the CSRs and clerks at the branch in order to provide exceptional customer service and safe work practices. This includes working closely with the Branch Manager to ensure the branch store meets new business plans, processes are followed including sales, warranties, shipping, and housekeeping. Position Responsibilities may include; <ul> <li>Team lead for Customer Services Representatives (CSRs) by assisting the Branch Manager with training and reporting. </li> <li>Work with the Branch Manager (BM) to ensure delegated work flow to CSR's is achieved. </li> <li>Provide feedback to Customer Service employees on performance under direction with the BM. </li> <li>Provide motivation to staff on giving excellent customer service to our customers. </li> <li>Coach & train employees as needed. </li> <li>Capture, compile and analyze data relating to department /customer service activities. </li> <li>Participate and/or lead process improvement efforts. </li> <li>Assists manager to fill open positions in department, review resumes and interview potential candidates. </li> <li>Participate in additional projects to support ongoing business needs. </li> </ul>Nature and Scope: <ul> <li>May provide direction amongst Customer Service Representatives </li> <li>Ensure all employees are following work processes/procedures and take the required training </li> <li>Assist Branch Manager with branch operations and other duties as assigned </li> <li>Support sales teams and inside account representatives as well as all branches if needed </li> </ul>Knowledge and Skills:<ul> <li>Experience with performance metrics, process improvement, and policy enforcement </li> <li>Superior Customer Service skills </li> <li>Effective conflict resolution skills and maintain professionalism, poise during stressful situations </li> <li>Productive Relationship Management Skills </li> <li>Experience with training methods </li> <li>Excellent verbal and written communication skills including listening skills. </li> <li>Working knowledge of Microsoft Office - Outlook, Word, Excel </li> <li>Strong analytical, data analysis and problem solving skills </li> <li>Effective organizational and time management skills; ability to handle changing priorities </li> <li>Ability to apply good judgement, strong work ethics and integrity on the job. </li> </ul>Experience:<ul> <li>5 plus years of supplying superior customer service experience </li> <li>CSR supervisory/lead experience preferred </li> </ul>Education:<ul> <li>High School diploma or GED equivalent minimum. College preferred. </li> </ul>People Management; No Physical Requirements / Working Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations. Includes standing, walking, working at desk and at store customer counter </li> </ul>Reports to: <ul> <li>Manager, Branch </li> </ul>Compensation: $27.11 - $33.81 Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Customer Service Coordinator

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales position for our branch operations group located at our Houston, TX branch. The CSR sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions, and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products, and services. The CSR collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li> Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li> Provide excellent customer service vi-a face to face, phone calls and e-mails. </li> <li> Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li> Recommend alternate products based on cost, availability or specifications as needed. </li> <li> Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li> Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li> Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li> Provide accurate information regarding availability of in-stock items. </li> <li> Assist customers with warranties and returns. </li> <li> Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li> Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li> Maintain records and prepare reports on sales activities. </li> <li> Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li> Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li> Understand and follow work instructions, operating procedures, and company policies. </li> <li> Participate in additional projects/activities to support ongoing business needs. </li> <li> </li> </ul>Nature and Scope:<ul> <li>Works within well-defined instructions</li> <li>Uses established procedures and works under supervision to perform assigned tasks</li> <li>Work is closely supervised</li> </ul>Knowledge & Skills:<ul> <li> Knowledge of HVAC equipment/products is preferred </li> <li> General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li> Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li> Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li> Good phone etiquette and e-mail etiquette </li> <li> Ability to deal with high-volume customer traffic </li> <li> Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li> Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li> Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li> High level of attention to detail and accuracy </li> <li> Ability to establish positive working relationships with internal and external customers and employees </li> <li> Ability to use good judgment and strong work ethics and integrity on the job </li> <li> Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Experience:<ul> <li> 1 - 3 years of progressive sales experience </li> </ul>Education:<ul> <li>High School diploma or GED equivalent, some college preferred</li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Customer Service Representative/ Inside Sales Representative, Level 1

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales position for our branch operations group located at our College Station, TX branch. The CSR sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions, and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products, and services. The CSR collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li> Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li> Provide excellent customer service vi-a face to face, phone calls and e-mails. </li> <li> Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li> Recommend alternate products based on cost, availability or specifications as needed. </li> <li> Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li> Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li> Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li> Provide accurate information regarding availability of in-stock items. </li> <li> Assist customers with warranties and returns. </li> <li> Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li> Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li> Maintain records and prepare reports on sales activities. </li> <li> Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li> Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li> Understand and follow work instructions, operating procedures, and company policies. </li> <li> Participate in additional projects/activities to support ongoing business needs. </li> <li> </li> </ul>Nature and Scope:<ul> <li>Works within well-defined instructions</li> <li>Uses established procedures and works under supervision to perform assigned tasks</li> <li>Work is closely supervised</li> </ul>Knowledge & Skills:<ul> <li> Knowledge of HVAC equipment/products is preferred </li> <li> General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li> Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li> Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li> Good phone etiquette and e-mail etiquette </li> <li> Ability to deal with high-volume customer traffic </li> <li> Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li> Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li> Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li> High level of attention to detail and accuracy </li> <li> Ability to establish positive working relationships with internal and external customers and employees </li> <li> Ability to use good judgment and strong work ethics and integrity on the job </li> <li> Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Experience:<ul> <li> 1 - 3 years of progressive sales experience </li> </ul>Education:<ul> <li>High School diploma or GED equivalent, some college preferred</li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

May include: <ul> <li> Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee correct item(s) are ordered </li> <li> Support branch sales including the new business component by through active Dealer communication of new product launches, services, supplies, prices and new products sales and or discounts via outbound calls and in house counter discussions Conduct outbound calls of existing and lost customer accounts </li> <li> Maintain sales programs within assigned territory by keeping customers informed about available services, supplies, prices and new products </li> <li> Provide excellent customer service includes product/order information, sales, warranties and returns </li> <li> Recommend alternate products based on cost, availability or specifications as needed </li> <li> Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed Coordinate with manufacturing, sales, distribution and vendors regarding shipments </li> <li> Generate new and repeat sales by providing product and technical information in a timely manner </li> <li> Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction </li> <li> Provide accurate information regarding availability of in-stock items Conduct cycle counts as required Replenish the show room stock as needed </li> <li> Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies Coordinate problem resolution with appropriate departments </li> <li> Daily processing of cash drawer, end of shift count of money, prepare deposit slip and place in safe </li> <li> Maintain records and prepare reports on sales activities </li> <li> Periodically reach out to customers to determine satisfaction with the organization, products and services </li> <li> Monitor competitive activity and trends within territory </li> <li> Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li> Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible </li> <li> Understand and follow work instructions, operating procedures and company policies </li> <li> Assist in warehouse as needed, including inventory counts and movement of product including operating a forklift </li> <li> Perform additional projects as assigned </li> </ul> Nature and Scope : <ul> <li> Works within knowledge </li> </ul> Knowledge & Skills: <ul> <li> Knowledge of HVAC equipment / products is preferred </li> <li> General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of database applications. </li> <li> Effective and high quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li> Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li> Developing rapport and effective listening skills </li> <li> Effective verbal and written skills - must be able to explain technical parts information clearly and able to communicate with customers and accurately input orders. </li> <li> Effective organizational skills and time management skills including ability to prioritize and multi-task. </li> <li> High level of attention to detail and accuracy and compliance oriented. </li> <li> Ability to establish positive working relationships with internal and external customers and employees. </li> <li> Ability to apply good judgement and strong work ethics and integrity on the job and results driven. </li> <li> Ability to assist in the warehouse and operate a forklift as needed while doing so in a safe and efficient manner </li> <li> Ability to understand and follow procedures, work instructions and company policies </li> </ul>Experience<ul> <li> 3 - 6 years of progressive sales & customer service experience </li> <li> 3+ years in the HVAC industry </li> </ul> Education: <ul> <li> High School diploma or GED equivalent, some college preferred </li> <li> HVAC training a plus </li> </ul> Physical Requirements/Work Environment: <ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations. May travel occasionally to customer sites, training events, company related meetings, etc. - estimated 20% </li> </ul> Pay Range : <ul> <li> $20.03 - $25.01 hourly </li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Customer Service Representative/Inside Sales Representative

The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services. The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Position Responsibilities may include: <ul> <li>Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li>Provide excellent customer service via face to face, phone calls and e-mails. </li> <li>Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li>Recommend alternate products based on cost, availability or specifications as needed. </li> <li>Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li>Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li>Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li>Provide accurate information regarding availability of in-stock items. </li> <li>Assist customers with warranties and returns. </li> <li>Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li>Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li>Maintain records and prepare reports on sales activities. </li> <li>Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li>Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li>Understand and follow work instructions, operating procedures, and company policies. </li> <li>Participate in additional projects/activities to support ongoing business needs. </li> </ul>Nature & Scope:<ul> <li>Works within well-defined instructions </li> <li>Uses established procedures and works under supervision to perform assigned tasks </li> <li>Work is closely supervised </li> </ul>Knowledge & Skills:<ul> <li>Knowledge of HVAC equipment/products is preferred </li> <li>General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li>Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li>Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li>Good phone etiquette and e-mail etiquette </li> <li>Ability to deal with high-volume customer traffic </li> <li>Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li>Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li>Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li>High level of attention to detail and accuracy </li> <li>Ability to establish positive working relationships with internal and external customers and employees </li> <li>Ability to use good judgment and strong work ethics and integrity on the job </li> <li>Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Competency: Experience:<ul> <li>1 - 3 years of progressive sales experience </li> </ul>Education/Certification:<ul> <li>High School diploma or GED equivalent, some colleges preferred </li> </ul>People Management: No Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Reports To: <ul> <li>Branch Manager / Supervisor, Customer Service </li> </ul>Pay Range - $21.50 to $26.11 hourly The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales position for our branch operations group located at our Midland, TX branch. The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services. The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. Position Responsibilities may include: <ul> <li>Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li>Provide excellent customer service via face to face, phone calls and e-mails. </li> <li>Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li>Recommend alternate products based on cost, availability or specifications as needed. </li> <li>Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li>Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li>Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li>Provide accurate information regarding availability of in-stock items. </li> <li>Assist customers with warranties and returns. </li> <li>Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li>Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li>Maintain records and prepare reports on sales activities. </li> <li>Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li>Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li>Understand and follow work instructions, operating procedures, and company policies. </li> <li>Participate in additional projects/activities to support ongoing business needs. </li> </ul>Nature & Scope:<ul> <li>Works within well-defined instructions </li> <li>Uses established procedures and works under supervision to perform assigned tasks </li> <li>Work is closely supervised </li> </ul>Knowledge & Skills:<ul> <li>Knowledge of HVAC equipment/products is preferred </li> <li>General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li>Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li>Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li>Good phone etiquette and e-mail etiquette </li> <li>Ability to deal with high-volume customer traffic </li> <li>Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li>Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li>Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li>High level of attention to detail and accuracy </li> <li>Ability to establish positive working relationships with internal and external customers and employees </li> <li>Ability to use good judgment and strong work ethics and integrity on the job </li> <li>Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Competency: Experience:<ul> <li>1 - 3 years of progressive sales experience </li> </ul>Education/Certification:<ul> <li>High School diploma or GED equivalent, some colleges preferred </li> </ul>People Management: No Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Reports To: <ul> <li>Branch Manager / Supervisor, Customer Service </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Customer Service Representative/Inside Sales Representative, Level 1

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales position for our branch operations group located at our Allen, TX branch. The CSR sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services. The CSR collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li> Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li> Provide excellent customer service via face to face, phone calls and e-mails. </li> <li> Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li> Recommend alternate products based on cost, availability or specifications as needed. </li> <li> Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li> Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li> Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li> Provide accurate information regarding availability of in-stock items. </li> <li> Assist customers with warranties and returns. </li> <li> Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li> Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li> Maintain records and prepare reports on sales activities. </li> <li> Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li> Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li> Understand and follow work instructions, operating procedures, and company policies. </li> <li> Participate in additional projects/activities to support ongoing business needs. </li> </ul>Nature and Scope:<ul> <li>Works within well-defined instructions</li> <li>Uses established procedures and works under supervision to perform assigned tasks</li> <li>Work is closely supervised</li> </ul>Knowledge & Skills:<ul> <li> Knowledge of HVAC equipment/products is preferred </li> <li> General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li> Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li> Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li> Good phone etiquette and e-mail etiquette </li> <li> Ability to deal with high-volume customer traffic </li> <li> Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li> Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li> Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li> High level of attention to detail and accuracy </li> <li> Ability to establish positive working relationships with internal and external customers and employees </li> <li> Ability to use good judgment and strong work ethics and integrity on the job </li> <li> Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Experience:<ul> <li> 1 - 3 years of progressive sales experience </li> </ul>Education:<ul> <li> High School diploma or GED equivalent, some colleges preferred </li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

The Corrective Actions and Dispatching Customer Service Agent provides support to independent service companies & end users via phone or written correspondence; provide part information to customers. Evaluates requests for recall, product repair, or exchange. Input caller/product information into Microsoft Dynamics CRM - Customer Relationship Management call tracking program. Dispatches independent companies to perform warrantable repairs and process warranty claims. Send recall part to end user or independent service companies. May include: <ul> <li>Contact independent service companies via phone or written correspondence for the purpose of soliciting services to support installed products </li> <li>Main point of contact for customers/end users requiring service for PTAC, RAC, and recalled products</li> </ul> <ul> <li>Dispatch repairs to local service technicians through software application </li> <li>Update and maintain national servicer database via mainframe or other database systems </li> <li>Input caller/product information and service parts orders into call tracking database </li> <li>Assemble and mail new servicer startup materials </li> <li>Instruct new customers/servicers in proper warranty and service procedures </li> <li>Handle warranty authorization, research warranties, and payments </li> <li>Process claims made by dealers </li> <li>Keep a call log for recalls </li> <li>Verify caller's unit is under recall </li> </ul> <ul> <li>Cold call to locate independent service companies </li> <li>Order recall part to ship to end user or independent service company </li> <li>Process claims made by dealer for recall work </li> <li>Assist with payment issues </li> <li>Mail out letters about the recall </li> <li>Contact distributors to gather end-user information </li> <li>Input caller/product information and service parts orders into call tracking database </li> </ul> <ul> <li>Perform additional projects/duties to support ongoing business needs. </li> </ul>Nature & Scope:<ul> <li>Works within well-defined instructions </li> </ul> <ul> <li>Uses established procedures and works under supervision to perform assigned tasks </li> <li>Work is closely supervised </li> </ul>Knowledge & Skills:<ul> <li>Excellent customer service skills; interpersonal skills with ability to diffuse negative situations </li> <li>Communication & Collaboration with team members and customers - ability to communicate ideas to instruct, inform, persuade, or motivate co-workers </li> <li>Digital skills: Technology, Media & the Internet - MS Office proficiency with Outlook, Word, Excel, Access, PowerPoint and skills with word processing, data management and presentations </li> <li>High level of attention to detail and accuracy </li> <li>Critical Thinking & Problem Solving - inductive and deductive reasoning, analysis and interpretation to generate possible solutions and responses to problems </li> <li>Effective organizational and time management skills </li> <li>Ability to interpret and follow work instructions and company policies and procedures </li> <li>Ability to apply good judgment, strong work ethic, and integrity on the job. </li> </ul>Competencies: Experience:<ul> <li>2-3 year's experience in office environment & customer service </li> </ul>Education/Certification:<ul> <li>High School Diploma/GED </li> </ul>People Management: No Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Reports To: <ul> <li>MANAGER, CUSTOMER SERVICE </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Customer Support Representative, Level 1

The Commercial National Accounts Director is responsible for over directing and developing the teams that oversee relationships with key commercial clients to achieve sales and revenue targets. They work with national customers to understand their needs and create customized solutions, negotiate contracts and price, and provide ongoing support to ensure customer satisfaction. They also work closely with internal teams to coordinate resources and ensure commercial customer needs are met. Position Responsibilities May include: <ul> <li>Sales efforts to achieve budgetary goals, meeting monthly booking goals and hotel revenue guidelines for the assigned Market Segment.</li> <li>Solicit new and existing accounts to meet/exceed goals through telephone solicitation, outside sales calls, site inspections and written communication.</li> <li>Participate in daily business review meeting, pre-convention meetings, training and other sales-related meetings as required.</li> <li>Develop/maintain knowledge of market trends, competition and customers.</li> <li>Make recommendations as necessary to improve service and expand local successes to new areas.</li> <li>Identify market trends and new ways to improve customer satisfaction & loyalty; strengthen our market position and accelerate revenue growth.</li> <li>Communicate our company vision and direction - both internally and to the customer.</li> <li>Actively participate in the sales and marketing planning meetings to establish strategies, goals and objectives for each year.</li> <li>Identify and communicate competitor activities and other industry activities that affect product management.</li> <li>Identify and communicate product and/or product line opportunities or deficiencies.</li> <li>Guide the strategic direction, coordination, sales, and profitability of assigned national accounts.</li> <li>Develop and implement strategic programs and initiatives intended to establish, grow, maintain, and improve the profitability.</li> <li>Collaborate with Sales and Marketing in the creation of robust national and local marketing strategies.</li> <li>Build networks, resources and existing contracts to create and open new customer opportunities.</li> <li>Develop and implement best practices for establishing, building, and maintaining client relationships that positions the company as a provider of choice.</li> <li>Identify untapped or underdeveloped market opportunities.</li> <li>Assist in developing action plans and initiatives to each distinct market opportunity.</li> <li>Monitor implementation and progress of initiatives and plans.</li> <li>Establish processes and procedures to manage customer acquisition.</li> <li>Coordinate product training with suppliers and associations.</li> <li>Negotiate the T & C's of the National Agreements, including, pricing, rebates, discounts, etc.</li> </ul>Nature & Scope<ul> <li>Develops and implements strategic plans and objectives for the department/sub-function in an effective and innovative fashion</li> <li> Understands the business and can put together comprehensive department solutions </li> <li> Works with other leaders to establish strategic plans and works towards achieving them </li> <li> Provides leadership and direction to managers in their respective division/department </li> <li>Sees to department staffing needs (e.g. interviewing, hiring, new hire and ongoing training, annual evaluations, etc.)</li> <li>Participates in budget development and monitoring of expenses</li> <li>Level of signing authority established by company policy/guideline</li> </ul>Knowledge & Skills<ul> <li>Develops and implements strategic plans and objectives for the department/sub-function in an effective and innovative fashion</li> <li> Understands the business and can put together comprehensive department solutions </li> <li> Works with other leaders to establish strategic plans and works towards achieving them </li> <li> Provides leadership and direction to managers in their respective division/department </li> <li>Sees to department staffing needs (e.g. interviewing, hiring, new hire and ongoing training, annual evaluations, etc.)</li> <li>Participates in budget development and monitoring of expenses</li> <li>Level of signing authority established by company policy/guidelines</li> </ul>

DIRECTOR COMMERCIAL NAT ACCTS

Key responsibilities and accountabilities:<ul> <li>Driving and Deliveries <ul> <li>Delivers goods to job sites and customers' shops in a safe and timely manner <ul> <li>Ensures that ABCO has all proper documentation related to the delivery of goods, including customer delivery tickets, bills of lading, hazardous materials paperwork, time logs, route sheets and all other DOT and company required documents</li> <li>Ensures signature capture at each delivery</li> <li>If route requires, driver must enter closed facility, and off load merchandise.</li> </ul> </li> <li>Loads and unloads packages from truck utilizing proper techniques for safety and efficiency</li> <li>Maintains professional and courteous demeanor when working with customers and colleagues</li> <li>Maintains a satisfactory driving record and obeys all traffic laws</li> <li>Works in various warehouse roles as instructed by manager during down periods</li> </ul> </li> </ul>Vehicle Maintenance<ul> <li> <ul> <li>Performs daily inspection of vehicle, before and after operation, to ensure vehicle is in working order and safe for travel</li> <li>Identifies and reports to management all vehicle maintenance issues, noting tires, oil and filter changes, and all other regular maintenance</li> </ul> </li> </ul>Position Knowledge and Training<ul> <li> <ul> <li>Maintains strong knowledge of delivery area</li> <li>Attends all required meetings, training programs, and quarterly driving safety meetings</li> <li>Maintains working knowledge of current state and federal transport regulations</li> </ul> </li> </ul>Required Certifications and Abilities<ul> <li> <ul> <li>Valid driver license - Class A or B (current)</li> <li>Hazmat certified (current)</li> <li>Medical card (current)</li> <li>Certified to operate hi-low</li> <li>Ability to drive manual transmission</li> <li>Ability to lift at least 50 lbs.</li> <li>Manual Dexterity - must be able to use hands and arms for handling, installing, positioning, and moving materials and manipulating things.</li> </ul> </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. Pay range: $20-25/hr

DRIVER CLASS A or B

The Data Scientist role at its core links business strategy to the data. He/she will transform structured or unstructured data into actionable information and predictive models to make a big impact across the organization. This individual will break down the hairiest of problems by applying the full data science toolkit and provide insights to stakeholders across the organization to change minds and hearts. He/she will keep the customer front of mind in all of the work and optimize the customer experience, which will translate to creating long-term business value. As a pioneering Data Scientist at Daikin, he/she will influence the cultural change around how we use, talk about, and ultimately value our data assets, as part of a broader Digital Transformation. May include;<ul> <li>Gather, process, clean, enrich, and integrate structured and unstructured data to build advanced models to turn data into insights; creatively analyze data to understand drivers of historical business performance and build predictive models to inform future business strategies </li> <li>Deep understanding of our organization's data structure; look for ways to improve to enhance our ability to perform robust data analysis; create new data sets when there is little or no data available, to inform marketing analysis</li> <li>Engage with third-party data providers to strengthen and enrich data models as needed; inform purchase of net new data</li> <li>Deeply understand all sources of data across the enterprise, link to data strategy, and continually evolve ability to measure and track key data points to enable data-driven decisions</li> <li>Collect and provide quantitative and qualitative information to measure effectiveness of marketing activities and answer strategic business questions</li> <li>Analyze and discern campaign execution, targeting and optimization of marketing investment to deliver sales and operating profit across brands</li> <li>Utilize visualization solutions to improve timeliness of data delivery and provide better visibility to decision makers to help them monitor, measure, or predict how the company is performing</li> <li>Perform marketing research & analysis to inform customer targeting & segmentation, in addition to longitudinal tracking of Customer Lifetime Value across the enterprise</li> <li>Assist with internal assessments of workflow processes to identify inefficiencies, especially those where Marketing is involved, and propose more efficient processes and procedures via process automation leveraging tech platforms</li> <li>Assist with maintenance and management of Marketing SQL database and Snowflake cloud data warehouse</li> <li>Provide data science support and ad hoc analysis to enterprise leadership as needed</li> </ul>Nature and Scope:<ul> <li>Applies advanced knowledge of job area typically obtained through advanced education and work experience </li> <li>Manages projects and processes while working independently and with limited supervision </li> <li>Coaches and reviews the work of lower-level professionals </li> <li>Problems faced are difficult and sometimes complex; takes a new perspective on existing solutions </li> </ul>Knowledge and Skills:<ul> <li>Mastery of analytical skills with attention to detail; mastery of statistical analysis, machine learning process, computer science principles, and basic programming principles</li> <li>Strong data storytelling ability - ability to produce actionable information/insights, not just data crunching</li> <li>Very strong communication skills, both verbally and written, capable of communicating with people of many different levels of an organization</li> <li>Experienced with experimentation and testing of Minimum Viable Products to determine if proposed business models / solutions scale up</li> <li>Proficient in MS Office especially Excel; ability to translate data insights into PowerPoint presentations </li> <li>Proficient in relational databases with strong experience in SQL - Microsoft SQL Server, Oracle, Postgres</li> <li>Proficient with A/B testing and data science techniques to build and implement predictive models</li> <li>Proficient with visualization tools such as Tableau, Qlik, or Microsoft Power BI (or similar applications)</li> <li>Proficient with Python, R, Alteryx or other analytics platforms a plus (or similar applications)</li> <li>Eager to make a big impact at a large company - you show up for work and get things done</li> <li>Natural ability and desire to work on a team - goes the extra mile when needed; ability to work independently too</li> <li>Ability to grasp complex concepts and systems quickly</li> <li>Ability to manage multiple projects and shift direction quickly</li> <li>Intellectual curiosity and strong passion for using data to solve problems creatively</li> </ul>Experience:<ul> <li>5+ years of work experience in a Marketing / Consulting / Business Analyst / Data Science role</li> <li>Mastery solving complex business problems involving a heavy amount of analytics / data science</li> <li>Marketing-based experience (either D2C or B2B performance marketing)</li> <li>HVAC industry experience preferred, but not required</li> </ul>Education:<ul> <li>Bachelor's degree (required) in Marketing / Business / Engineering / Statistics / Mathematics / Economics / Computer Science; or other related degree with strong quantitative emphasis</li> <li>Master's degree (required) in Data Science / Business Administration / Marketing</li> </ul>People Management: No Physical Requirements / Working Environment;<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Reports to:<ul> <li>Director, Organizational Change Management </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Data Scientist, Level 3

The Local Driver is responsible for the safe operation of company trucks for timely delivery of products to customer and company locations. The driver will safely load, unload and transfer products as needed utilizing various equipment and forklifts within the branch location, trucks/trailers and sites. The Driver will assist the branch/warehouse operations as needed with warehouse duties and front counter duties.They must possess high quality customer service skills as well. Position Responsibilities may include; <ul> <li>Load, unload and deliver product to customer sites within designated time frames safely using the most efficient routes as possible </li> <li>Maintain required logs and reports necessary to maintain compliance with DOT and Company policies relating to safety standards and operation of delivery vehicles, forklifts etc. </li> <li>Safely load and properly block, brace, and secure the cargo. </li> </ul> <ul> <li>Strong knowledge of driving/traffic and transportation laws, regulations and ensure continuous compliance while operating the truck(s). </li> </ul> <ul> <li>Operate forklift safely and efficiently to transfer, load, unload product - ensure accurate product and quantity of product is being loaded into customer </li> <li>Perform pre-check and post-check operations of Company vehicles and forklifts per required procedures </li> <li>Perform warehouse duties and ensure accurate product and quantity of product is being loaded / transferred for customers </li> <li>Follow good housekeeping and safety practices </li> </ul> <ul> <li>Heavy lifting required </li> <li>Act as the warehouse and/or front counter back up as needed </li> <li>Perform additional duties as needed </li> </ul>Nature & Scope: <ul> <li>Works within well-defined instructions </li> <li>Uses established procedures and works under supervision to perform assigned tasks </li> <li>Work is closely supervised </li> </ul>Knowledge & Skills:<ul> <li>Minimum 21 years old </li> <li>Possesses a valid driver's license in the state of employment </li> <li>Has a working knowledge of commercial truck mechanics </li> <li>Has a working knowledge of current Department of Transportation (DOT) regulations </li> <li>Has a minimum of 1 year of verifiable commercial driving experience within the past 3 years </li> <li>Placement as driver is contingent upon successful completion of DOT road test, pre-employment drug & alcohol testing, and background check </li> <li>DMV record cannot reflect an excess of 2 moving violations and/or preventable accidents within the past 3 years </li> </ul> <ul> <li>Valid driving license with excellent driving record </li> </ul> <ul> <li>Must pass DOT standards </li> <li>Excellent customer service skills </li> </ul> <ul> <li>Ability to proficiently use MS Office including Outlook & Excel, Mincron and a scanner </li> </ul> <ul> <li>Able to multi-task well with the ability to assist in warehouse or front counter or a branch as needed </li> <li>Be timely to work and conscientious of his/her time </li> <li>Ability to operate a forklift </li> </ul>Experience: <ul> <li>3+ yrs. driving a commercial vehicle </li> </ul> <ul> <li>Current Valid Driver License </li> </ul>Education/Certification: <ul> <li>High school diploma or GED </li> <li>DOT screening annually </li> </ul>People Management: No Physical Requirements / Work Environment: <ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations. Must be able to perform essential responsibilities with or without reasonable accommodations. The ability to lift and carry items weighing up to 40 lbs or lift lighter items repetitively or perform 2 man lifts for heavier items. The ability to stand or walk for extended periods of time. </li> </ul>Compensation: $18.95 - $23.65 Reports To: <ul> <li>Branch Manager, Warehouse Manager/Coordinator, or HUB Manager </li> </ul> The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Delivery Driver / Warehouse Associate

The Staff Design Engineer creates, analyzes and documents new product designs from the requirements provided. In addition, the Staff Design Engineer supports the development and sustainment of bill of materials, drawings, specifications and prototypes using engineering analysis and judgment. The Staff Design Engineer ensures the product meets all internal and external safety and regulatory standards. Position Responsibilities May include: <ul> <li>Create, revise, and sustain HVAC product designs, utilizing knowledge of mechanical engineering principles. </li> <li>Develop project scope based on product & project requirements </li> <li>Oversees the development and execution of test plan and system testing including but not limited to psychometric, transit, airflow, component, and safety tests. </li> <li>Develop and manage project schedules related to new and existing product designs. </li> <li>Analyze product designs using engineering tools including but not limited to tolerance, thermodynamic, finite element, and computational fluid dynamic analyses. </li> <li>Leads development of system & component DFMEA. </li> <li>Document product designs by preparing bills of materials, cost analyses, drawings, and engineering change requests. </li> <li>Assist in redesigning internal components to improve overall long-term system quality, improve efficiency & reduce cost. </li> <li>Develop engineering solutions to product related issues through problem solving and root cause analysis techniques. </li> <li>Participate on cross functional teams to launch products, resolve issues, and support product improvements. </li> <li>Coordinate project work internally with the department and externally with other departments to ensure on-time completion of projects within budget. </li> <li>Communicates potential technical, schedule, cost & safety risks in a timely fashion. </li> <li>Work with suppliers to improve quality and resolve product issues. </li> <li>Assist manufacturing with product launches and issue resolution. </li> <li>Drive continuous improvement projects related to product design and quality. </li> <li>Mentors' entry level engineers. </li> <li>Perform additional projects/duties to support ongoing business needs. </li> </ul>Nature & Scope:<ul> <li>Applies advanced knowledge of job area typically obtained through advanced education and work experience. </li> <li>Manages projects and processes while working independently and with limited supervision. </li> <li>Coaches and reviews the work of lower-level professionals. </li> <li>Problems faced are difficult and sometimes complex; takes a new perspective on existing solutions </li> </ul>Knowledge & Skills:<ul> <li>Comprehensive understanding and knowledge of mechanical design theory and practice </li> <li>Experience with design for six sigma (DFSS), design failure modes and effects analysis (DFMEA), design of experiments methodology, tolerance analysis, value engineering principles, and parts standardization principles (preferred) </li> <li>Experience with engineering change processes and CAD systems </li> <li>Strong Knowledge of thermodynamics and heat transfer principles </li> <li>Strong knowledge of product development process </li> <li>Knowledge of specifications and standards used in the HVAC industry (preferred) </li> <li>Software skills including MF Office - Outlook, Word, Excel, PowerPoint and Project </li> <li>Effective analytical and problem-solving skills </li> <li>Effective communication skills - both verbal and written. </li> <li>Effective project management skills. </li> <li>Strong interpersonal & collaboration skills. </li> <li>Ability to apply good Judgement, has strong work ethic and maintains integrity on the job. </li> <li>Ability to establish positive working relationships with internal and external customers and employees. </li> <li>Ability to apply good judgement, strong work ethics and integrity on the job. </li> </ul>Experience:<ul> <li>6 years plus preferably in a high volume HVAC manufacturing environment </li> <li>At least 3 years of experience with product design in the automotive, appliance, or HVAC industry (preferred) </li> </ul>Education/Certification:<ul> <li>Bachelor's Degree in Engineering required </li> </ul>People Management: No Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations. </li> </ul> The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Design Engineer, Level 3

Desktop Support Technician investigates and resolves user software and hardware problems. Answers questions, applying knowledge of software, hardware and procedures. Talks to programmers to explain software errors or to recommend changes to programs. Calls software and hardware vendors to request service regarding defective products. May develop user training materials and train users on software and hardware, or recommend outside contractors to provide training May include:<ul> <li> Manage and coordinate desktop resolutions reported through the problem tracking system. Resolve reported desktop/laptop hardware problems. </li> <li> Write work instructions for the installation, repair and maintenance of hardware and software. Basic user training - desktop and laptop. </li> <li> Participate in special projects such as equipment moves, repair/ maintenance of network printers and personal computers </li> <li> Assist in standardizing PC configurations and providing Hardware/Software updates including Operating System, Network Client, hard drive, memory, CD-Rom, Printer, Scanner, etc. </li> <li> Timely customer follow-up and status reports until issues/tasks are resolved; manage online ticket system </li> <li> Responsible for Desktop Support requirements to meet and maintain the Service Level Agreements (SLA). Review and resolve escalated customer problems </li> <li> Follow through with other IT teams to track the status of the issues </li> <li> Document all actions taken to resolve customer requests in call tracking system </li> <li> Provide second level support for network and email connectivity, computer operating systems, hardware and software, internally developed applications, midrange (AS/400) operations, tape and backup operations </li> <li> Troubleshoot, analyze, resolve, track, escalate and accurately document hardware, software, and technical issues </li> <li> Support features, functionality, and usage of applications </li> <li> Support the Manufacturing facility environment including thin clients, scanners, monitors, printers, etc. </li> <li> Make sound business decisions, with little direction, by following documented procedures and adhere to established policies and procedures. </li> <li> Review current Work Instructions and provide edits to the IT documentation and create new WI's as required </li> <li> Cross-training with other groups as assigned as well as train users </li> <li> Analyze, interpret, and escalate problems to other IT teams Review escalated tickets to determine root-cause analysis </li> <li> Provide after hours on-call support on a rotational basis Develop images for all Wyse and HP thin clients </li> <li> Maintains lists for licenses and printer locations </li> <li> Investigate and implement solutions to problems dealing with terminals, laptops, printers etc. </li> <li>Setup, install, and maintain Wyse and HP devices </li> </ul>Knowledge & Skills:<ul> <li> A+ certification and PC hardware repair knowledge. </li> <li> Excellent written and verbal skills </li> <li> Must be PC literate and be able to support Microsoft Office products (Access, Word, Excel, Power Point, etc). </li> <li> Ability to document work in progress </li> <li> Excellent customer service skills </li> <li> Ability to analyze, trouble shoot and solve problems. </li> <li> Ability to work well with team members/customers and diffuse volatile issues </li> <li> Effective organizational and time management skills </li> <li> Working knowledge of thin clients, terminal servers, and barcode scanners preferred </li> <li> Experience with endpoint preferred </li> <li> Encryption software knowledge is a plus </li> <li>Knowledge of application upgrades, roll outs, and anti-virus software </li> </ul>Experience:<ul> <li>2+ years of experience in the related field</li> </ul>Education:<ul> <li>High-School Diploma required, Associates Degree or higher preferred </li> <li>MCP Preferred </li> </ul>Must be able to perform essential responsibilities with or without reasonable accommodations. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Desktop Support Technician

The Local Driver is responsible for the safe operation of company trucks for timely delivery of products to customer and company locations. The driver will safely load, unload and transfer products as needed utilizing various equipment and forklifts within the branch location, trucks/trailers and sites. The Driver will assist the branch/warehouse operations as needed with warehouse duties and front counter duties.They must possess high quality customer service skills as well. Position Responsibilities may include; <ul> <li>Load, unload and deliver product to customer sites within designated time frames safely using the most efficient routes as possible </li> <li>Maintain required logs and reports necessary to maintain compliance with DOT and Company policies relating to safety standards and operation of delivery vehicles, forklifts etc. </li> <li>Safely load and properly block, brace, and secure the cargo. </li> </ul> <ul> <li>Strong knowledge of driving/traffic and transportation laws, regulations and ensure continuous compliance while operating the truck(s). </li> </ul> <ul> <li>Operate forklift safely and efficiently to transfer, load, unload product - ensure accurate product and quantity of product is being loaded into customer </li> <li>Perform pre-check and post-check operations of Company vehicles and forklifts per required procedures </li> <li>Perform warehouse duties and ensure accurate product and quantity of product is being loaded / transferred for customers </li> <li>Follow good housekeeping and safety practices </li> </ul> <ul> <li>Heavy lifting required </li> <li>Act as the warehouse and/or front counter back up as needed </li> <li>Perform additional duties as needed </li> </ul>Nature & Scope: <ul> <li>Works within well-defined instructions </li> <li>Uses established procedures and works under supervision to perform assigned tasks </li> <li>Work is closely supervised </li> </ul>Knowledge & Skills:<ul> <li>Minimum 21 years old </li> <li>Possesses a valid driver's license in the state of employment </li> <li>Has a working knowledge of commercial truck mechanics </li> <li>Has a working knowledge of current Department of Transportation (DOT) regulations </li> <li>Has a minimum of 1 year of verifiable commercial driving experience within the past 3 years </li> <li>Placement as driver is contingent upon successful completion of DOT road test, pre-employment drug & alcohol testing, and background check </li> <li>DMV record cannot reflect an excess of 2 moving violations and/or preventable accidents within the past 3 years </li> </ul> <ul> <li>Valid driving license with excellent driving record </li> </ul> <ul> <li>Must pass DOT standards </li> <li>Excellent customer service skills </li> </ul> <ul> <li>Ability to proficiently use MS Office including Outlook & Excel, Mincron and a scanner </li> </ul> <ul> <li>Able to multi-task well with the ability to assist in warehouse or front counter or a branch as needed </li> <li>Be timely to work and conscientious of his/her time </li> <li>Ability to operate a forklift </li> </ul>Experience: <ul> <li>3+ yrs. driving a commercial vehicle </li> </ul> <ul> <li>Current Valid Driver License </li> </ul>Education/Certification: <ul> <li>High school diploma or GED </li> <li>DOT screening annually </li> </ul>People Management: No Physical Requirements / Work Environment: <ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations. Must be able to perform essential responsibilities with or without reasonable accommodations. The ability to lift and carry items weighing up to 40 lbs or lift lighter items repetitively or perform 2 man lifts for heavier items. The ability to stand or walk for extended periods of time. </li> </ul>Reports To: <ul> <li>Branch Manager, Warehouse Manager/Coordinator, or HUB Manager </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. Pay Range $20-21.50 per hour

Driver, Local Delivery

The Local Driver is responsible for the safe operation of company trucks for timely delivery of products to customer and company locations. The driver will safely load, unload and transfer products as needed utilizing various equipment and forklifts within the branch location, trucks/trailers and sites. The Driver will assist the branch/warehouse operations as needed with warehouse duties and front counter duties.They must possess high quality customer service skills as well. Position Responsibilities may include; Load, unload and deliver product to customer sites within designated time frames safely using the most efficient routes as possible Maintain required logs and reports necessary to maintain compliance with DOT and Company policies relating to safety standards and operation of delivery vehicles, forklifts etc. Safely load and properly block, brace, and secure the cargo. Strong knowledge of driving/traffic and transportation laws, regulations and ensure continuous compliance while operating the truck(s). Operate forklift safely and efficiently to transfer, load, unload product - ensure accurate product and quantity of product is being loaded into customer Perform pre-check and post-check operations of Company vehicles and forklifts per required procedures Perform warehouse duties and ensure accurate product and quantity of product is being loaded / transferred for customers Follow good housekeeping and safety practices Heavy lifting required Act as the warehouse and/or front counter back up as needed Perform additional duties as needed Nature & Scope: <ul> <li>Works within well-defined instructions </li> <li>Uses established procedures and works under supervision to perform assigned tasks </li> <li>Work is closely supervised </li> </ul>Knowledge & Skills:<ul> <li>Minimum 21 years old </li> <li>Possesses a valid driver's license in the state of employment </li> <li>Has a working knowledge of commercial truck mechanics </li> <li>Has a working knowledge of current Department of Transportation (DOT) regulations </li> <li>Has a minimum of 1 year of verifiable commercial driving experience within the past 3 years </li> <li>Placement as driver is contingent upon successful completion of DOT road test, pre-employment drug & alcohol testing, and background check </li> <li>DMV record cannot reflect an excess of 2 moving violations and/or preventable accidents within the past 3 years </li> </ul> <ul> <li>Valid driving license with excellent driving record </li> </ul> <ul> <li>Must pass DOT standards </li> <li>Excellent customer service skills </li> </ul> <ul> <li>Ability to proficiently use MS Office including Outlook & Excel, Mincron and a scanner </li> </ul> <ul> <li>Able to multi-task well with the ability to assist in warehouse or front counter or a branch as needed </li> <li>Be timely to work and conscientious of his/her time </li> <li>Ability to operate a forklift </li> </ul>Competency: Experience: <ul> <li>3+ yrs. driving a commercial vehicle </li> </ul> <ul> <li>Current Valid Driver License </li> </ul>Education/Certification: <ul> <li>High school diploma or GED </li> <li>DOT screening annually </li> </ul>People Management: No Physical Requirements / Work Environment: <ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations. Must be able to perform essential responsibilities with or without reasonable accommodations. The ability to lift and carry items weighing up to 40 lbs or lift lighter items repetitively or perform 2 man lifts for heavier items. The ability to stand or walk for extended periods of time. </li> </ul>Reports To: <ul> <li>Branch Manager, Warehouse Manager/Coordinator, or HUB Manager </li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

The Local Driver is responsible for the safe operation of company trucks for timely delivery of products to customer and company locations. The driver will safely load, unload and transfer products as needed utilizing various equipment and forklifts within the branch location, trucks/trailers and sites. The Driver will assist the branch/warehouse operations as needed with warehouse duties and front counter duties.They must possess high quality customer service skills as well. Position Responsibilities may include; <ul> <li>Load, unload and deliver product to customer sites within designated time frames safely using the most efficient routes as possible </li> <li>Maintain required logs and reports necessary to maintain compliance with DOT and Company policies relating to safety standards and operation of delivery vehicles, forklifts etc. </li> <li>Safely load and properly block, brace, and secure the cargo. </li> </ul> <ul> <li>Strong knowledge of driving/traffic and transportation laws, regulations and ensure continuous compliance while operating the truck(s). </li> </ul> <ul> <li>Operate forklift safely and efficiently to transfer, load, unload product - ensure accurate product and quantity of product is being loaded into customer </li> <li>Perform pre-check and post-check operations of Company vehicles and forklifts per required procedures </li> <li>Perform warehouse duties and ensure accurate product and quantity of product is being loaded / transferred for customers </li> <li>Follow good housekeeping and safety practices </li> </ul> <ul> <li>Heavy lifting required </li> <li>Act as the warehouse and/or front counter back up as needed </li> <li>Perform additional duties as needed </li> </ul>Nature & Scope: <ul> <li>Works within well-defined instructions </li> <li>Uses established procedures and works under supervision to perform assigned tasks </li> <li>Work is closely supervised </li> </ul>Knowledge & Skills:<ul> <li>Minimum 21 years old </li> <li>Possesses a valid driver's license in the state of employment </li> <li>Has a working knowledge of commercial truck mechanics </li> <li>Has a working knowledge of current Department of Transportation (DOT) regulations </li> <li>Has a minimum of 1 year of verifiable commercial driving experience within the past 3 years </li> <li>Placement as driver is contingent upon successful completion of DOT road test, pre-employment drug & alcohol testing, and background check </li> <li>DMV record cannot reflect an excess of 2 moving violations and/or preventable accidents within the past 3 years </li> </ul> <ul> <li>Valid driving license with excellent driving record </li> </ul> <ul> <li>Must pass DOT standards </li> <li>Excellent customer service skills </li> </ul> <ul> <li>Ability to proficiently use MS Office including Outlook & Excel, Mincron and a scanner </li> </ul> <ul> <li>Able to multi-task well with the ability to assist in warehouse or front counter or a branch as needed </li> <li>Be timely to work and conscientious of his/her time </li> <li>Ability to operate a forklift </li> </ul>Experience: <ul> <li>3+ yrs. driving a commercial vehicle </li> </ul> <ul> <li>Current Valid Driver License </li> </ul>Education/Certification: <ul> <li>High school diploma or GED </li> <li>DOT screening annually </li> </ul>People Management: No Physical Requirements / Work Environment: <ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations. Must be able to perform essential responsibilities with or without reasonable accommodations. The ability to lift and carry items weighing up to 40 lbs or lift lighter items repetitively or perform 2 man lifts for heavier items. The ability to stand or walk for extended periods of time. </li> </ul>Reports To: <ul> <li>Branch Manager, Warehouse Manager/Coordinator, or HUB Manager </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li> Load, unload and deliver product to customer sites within designated time frames safely using the most efficient routes as possible </li> <li> Maintain required logs and reports necessary to maintain compliance with DOT and Company policies relating to safety standards and operation of delivery vehicles, forklifts etc. </li> <li> Safely load and properly block, brace, and secure the cargo. </li> <li> Strong knowledge of driving/traffic and transportation laws, regulations and ensure continuous compliance while operating the truck(s). </li> <li> Operate forklift safely and efficiently to transfer, load, unload product - ensure accurate product and quantity of product is being loaded into customer </li> <li> Perform pre-check and post-check operations of Company vehicles and forklifts per required procedures </li> <li> Perform warehouse duties and ensure accurate product and quantity of product is being loaded / transferred for customers </li> <li> Follow good housekeeping and safety practices </li> <li> Heavy lifting required </li> <li> Act as the warehouse and/or front counter back up as needed </li> <li> Perform additional duties as needed </li> </ul>Nature and Scope:<ul> <li>Works within well-defined instructions</li> <li> Uses established procedures and works under supervision to perform assigned tasks </li> <li> Work is closely supervised </li> </ul>Knowledge & Skills:<ul> <li> Minimum 21 years old </li> <li> Possesses a valid driver's license in the state of employment </li> <li> Has a working knowledge of commercial truck mechanics </li> <li> Has a working knowledge of current Department of Transportation (DOT) regulations </li> <li> Has a minimum of 1 year of verifiable commercial driving experience within the past 3 years </li> <li> Placement as driver is contingent upon successful completion of DOT road test, pre-employment drug & alcohol testing, and background check </li> <li> DMV record cannot reflect an excess of 2 moving violations and/or preventable accidents within the past 3 years </li> <li> Valid driving license with excellent driving record </li> <li> Must pass DOT standards </li> <li> Excellent customer service skills </li> <li> Ability to proficiently use MS Office including Outlook & Excel, Mincron and a scanner </li> <li> Able to multi-task well with the ability to assist in warehouse or front counter or a branch as needed </li> <li> Be timely to work and conscientious of his/her time </li> <li> Ability to operate a forklift </li> </ul>Experience:<ul> <li> 3+ yrs. driving a commercial vehicle </li> <li> Current Valid Driver License </li> </ul>Education:<ul> <li>High School diploma or GED</li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

May Include:<ul> <li>Drive and deliver orders to customers in a safe manner</li> <li>Follows DOT regulations</li> <li>Load and unload trucks at the warehouse and delivery site</li> <li>Properly complete all required paperwork </li> <li>Maintain a clean and organized company truck</li> <li>Maintain a high level of customer service and satisfaction</li> <li>Follow standard operating procedures, established work processes and Company policies</li> <li> Perform additional tasks as required </li> </ul> Knowledge and Skills:<ul> <li>Minimum 1 years of driving experience</li> </ul>Requirements: <ul> <li>Maintain valid driver's license and/or current chauffeur driver's license (depending on State requirements)</li> <li>Current Medical Examiner's Certification (as required by DOT) (depending on State requirements)</li> <li>Insurability under company insurance policy</li> </ul> <ul> <li>Must be able to sit, stand and walk for extended periods of time</li> </ul> <ul> <li>Ability to exert up to 75lbs of force when moving heavy product</li> <li>Must be able to perform essential responsibilities with or without reasonable accommodations. </li> </ul>Schedule<ul> <li>Typical workdays are Monday-Friday</li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

The Local Driver is responsible for the safe operation of company trucks for timely delivery of products to customer and company locations. The driver will safely load, unload and transfer products as needed utilizing various equipment and forklifts within the branch location, trucks/trailers and sites. The Driver will assist the branch/warehouse operations as needed with warehouse duties and front counter duties.They must possess high quality customer service skills as well. Position Responsibilities may include; <ul> <li>Load, unload and deliver product to customer sites within designated time frames safely using the most efficient routes as possible </li> <li>Maintain required logs and reports necessary to maintain compliance with DOT and Company policies relating to safety standards and operation of delivery vehicles, forklifts etc. </li> <li>Safely load and properly block, brace, and secure the cargo. </li> </ul> <ul> <li>Strong knowledge of driving/traffic and transportation laws, regulations and ensure continuous compliance while operating the truck(s). </li> </ul> <ul> <li>Operate forklift safely and efficiently to transfer, load, unload product - ensure accurate product and quantity of product is being loaded into customer </li> <li>Perform pre-check and post-check operations of Company vehicles and forklifts per required procedures </li> <li>Perform warehouse duties and ensure accurate product and quantity of product is being loaded / transferred for customers </li> <li>Follow good housekeeping and safety practices </li> </ul> <ul> <li>Heavy lifting required </li> <li>Act as the warehouse and/or front counter back up as needed </li> <li>Perform additional duties as needed </li> </ul>Nature & Scope: <ul> <li>Works within well-defined instructions </li> <li>Uses established procedures and works under supervision to perform assigned tasks </li> <li>Work is closely supervised </li> </ul>Knowledge & Skills:<ul> <li>Minimum 21 years old </li> <li>Possesses a valid driver's license in the state of employment </li> <li>Has a working knowledge of commercial truck mechanics </li> <li>Has a working knowledge of current Department of Transportation (DOT) regulations </li> <li>Has a minimum of 1 year of verifiable commercial driving experience within the past 3 years </li> <li>Placement as driver is contingent upon successful completion of DOT road test, pre-employment drug & alcohol testing, and background check </li> <li>DMV record cannot reflect an excess of 2 moving violations and/or preventable accidents within the past 3 years </li> </ul> <ul> <li>Valid driving license with excellent driving record </li> </ul> <ul> <li>Must pass DOT standards </li> <li>Excellent customer service skills </li> </ul> <ul> <li>Ability to proficiently use MS Office including Outlook & Excel, Mincron and a scanner </li> </ul> <ul> <li>Able to multi-task well with the ability to assist in warehouse or front counter or a branch as needed </li> <li>Be timely to work and conscientious of his/her time </li> <li>Ability to operate a forklift </li> </ul>Experience: <ul> <li>3+ yrs. driving a commercial vehicle </li> </ul> <ul> <li>Current Valid Driver License </li> </ul>Education/Certification: <ul> <li>High school diploma or GED </li> <li>DOT screening annually </li> </ul>People Management: No Physical Requirements / Work Environment: <ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations. Must be able to perform essential responsibilities with or without reasonable accommodations. The ability to lift and carry items weighing up to 40 lbs or lift lighter items repetitively or perform 2 man lifts for heavier items. The ability to stand or walk for extended periods of time. </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

The Local Driver is responsible for the safe operation of company trucks for timely delivery of products to customer and company locations. The driver will safely load, unload and transfer products as needed utilizing various equipment and forklifts within the branch location, trucks/trailers and sites. The Driver will assist the branch/warehouse operations as needed with warehouse duties and front counter duties.They must possess high quality customer service skills as well. Position Responsibilities may include; <ul> <li>Load, unload and deliver product to customer sites within designated time frames safely using the most efficient routes as possible </li> <li>Maintain required logs and reports necessary to maintain compliance with DOT and Company policies relating to safety standards and operation of delivery vehicles, forklifts etc. </li> <li>Safely load and properly block, brace, and secure the cargo. </li> </ul> <ul> <li>Strong knowledge of driving/traffic and transportation laws, regulations and ensure continuous compliance while operating the truck(s). </li> </ul> <ul> <li>Operate forklift safely and efficiently to transfer, load, unload product - ensure accurate product and quantity of product is being loaded into customer </li> <li>Perform pre-check and post-check operations of Company vehicles and forklifts per required procedures </li> <li>Perform warehouse duties and ensure accurate product and quantity of product is being loaded / transferred for customers </li> <li>Follow good housekeeping and safety practices </li> </ul> <ul> <li>Heavy lifting required </li> <li>Act as the warehouse and/or front counter back up as needed </li> <li>Perform additional duties as needed </li> </ul>Nature & Scope: <ul> <li>Works within well-defined instructions </li> <li>Uses established procedures and works under supervision to perform assigned tasks </li> <li>Work is closely supervised </li> </ul>Knowledge & Skills:<ul> <li>Minimum 21 years old </li> <li>Possesses a valid driver's license in the state of employment </li> <li>Has a working knowledge of commercial truck mechanics </li> <li>Has a working knowledge of current Department of Transportation (DOT) regulations </li> <li>Has a minimum of 1 year of verifiable commercial driving experience within the past 3 years </li> <li>Placement as driver is contingent upon successful completion of DOT road test, pre-employment drug & alcohol testing, and background check </li> <li>DMV record cannot reflect an excess of 2 moving violations and/or preventable accidents within the past 3 years </li> </ul> <ul> <li>Valid driving license with excellent driving record </li> </ul> <ul> <li>Must pass DOT standards </li> <li>Excellent customer service skills </li> </ul> <ul> <li>Ability to proficiently use MS Office including Outlook & Excel, Mincron and a scanner </li> </ul> <ul> <li>Able to multi-task well with the ability to assist in warehouse or front counter or a branch as needed </li> <li>Be timely to work and conscientious of his/her time </li> <li>Ability to operate a forklift </li> </ul>Experience: <ul> <li>3+ yrs. driving a commercial vehicle </li> </ul> <ul> <li>Current Valid Driver License </li> </ul>Education/Certification: <ul> <li>High school diploma or GED </li> <li>DOT screening annually </li> </ul>People Management: No Physical Requirements / Work Environment: <ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations. Must be able to perform essential responsibilities with or without reasonable accommodations. The ability to lift and carry items weighing up to 40 lbs or lift lighter items repetitively or perform 2 man lifts for heavier items. The ability to stand or walk for extended periods of time. </li> </ul>Reports To: <ul> <li>Branch Manager, Warehouse Manager/Coordinator, or HUB Manager </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #IND123

The Engineering Technician supports the Engineering department and production by creating and maintaining product specifications, bills of material, product change notifications and deviations. Responsible for developing and resolving technical problems in production, engineering, facilities and maintenance as it pertains to operational issues. Assist and support the operation of all equipment and processes within the facility, which includes facilities equipment, production equipment or engineering development / installation / repair of all equipment for production, facilities and maintenance of the plant. The purpose is to ensure equipment and processes are safely and efficiently operating to allow for high quality and on-time delivery of manufactured products.<ul> <li>Support production to resolve equipment, process and technical issues to maintain process in optimal state</li> <li>Provide daily support to assigned area for repairs, installations and regular on-going maintenance / operational excellence</li> <li>Provide diagnostic leadership to the team and floor support to the operations area for production issues</li> <li>Develop methods used in the prevention, control or remediation of equipment issues, and safety hazards</li> <li>Write and maintain engineering specifications, bills of material, product and engineering change notifications, and deviations through coordination with other engineering staff.</li> <li>Create or update engineering electronic drawing files and engineering specifications using CAD software.</li> <li>Work with Engineers to set up and/or perform tests, build prototypes, collect variable data.</li> <li>Prepare samples and coordinate testing with regulatory agencies.</li> <li>Provide support as needed or assigned by the Engineering team.</li> <li>Gather data and maintain information for issues creating downtime on the assigned process area; creating a priority of actions for irreversible corrective actions</li> <li>Set-up production equipment, changeovers, and improve equipment up-times to model changeovers</li> <li>Document PM plans and execution to plan; maintain effectiveness and critical evaluation of PM Plans</li> <li>Develop solutions to engineering task that are creative and focused to reduce cost and improve the process</li> <li>Document process changes and improvements to more efficiently run the assigned area</li> <li>Maintain equipment documentation up to date and accurate for the area</li> <li>Support development of new processes, equipment and procedures to improve the cycle time, quality and assembly performance</li> <li>Support the design, fabrication and maintenance of assembly tooling, fixtures and hardware for production area</li> <li>Define critical spare parts based on the experiences seen in production vs the existing key spare parts identified (every quarter)</li> <li>Inspect equipment and processes for flaws and identify areas of improvement; and areas for future product enhancements</li> <li>Carries out scheduled maintenance examinations and fixes, cleans and align diverse systems to guarantee appropriate system operations</li> <li>Able to design system improvements based on continuous improvements from issues observed; also capable to properly document the changes with CAD/Prints and schematics</li> </ul>Perform other duties as assigned. Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer-sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #ZR1 #IND123 #LI-LP1

Engineering Technician 3 (4548)

Daikin Comfort Technologies Manufacturing, L.P., is seeking a skilled individual for our Forklift Operator position with our logistics organization at our DTTP - Waller, TX location. The The Forklift Operators load, unload, transfer and stack product in the warehouse and trucks while meeting safety, quality and on-time delivery objectives. These roles are also responsible for correctly processing transfers through the warehouse management system and scanners. Responsibilities may include:<ul> <li>Process factory transfers</li> <li>Warehouse up keep thru sweeping and keeping area(s) clean</li> <li>Control damage and inventory</li> <li>Ability to drive forklift safely</li> <li>Ability to utilize the PKMS through RF scanning</li> <li>Ability to complete LTL and Will Calls</li> <li>Responsible for completing paperwork and turned it all in at the end of each shift</li> <li>Ability to complete a daily Pre &Post shift Forklift inspection</li> <li>Attend and participate in daily safety meeting</li> <li>Proper PPE and uniform must be worn at all times during each shift</li> </ul>Knowledge and Skills:<ul> <li> Ability to successfully process (ex: Basic Loading and Unloading) factory transfers in a safe and efficient manner without damage and with minimal supervision </li> <li> Ability to operate a forklift safely and work in a fast-paced warehouse - Must pass in-house forklift training </li> <li> Ability to learn PKMS and scanning system. </li> <li> Basic computer skills and data entry </li> <li> Effective verbal and written communication skills </li> <li> Ability to meet deadlines </li> <li> Ability to use good judgement and strong work ethics and integrity on the job </li> <li> Ability to effectively establish positive working relationships with employees and internal/external customers </li> <li> Ability to understand and follow all Company rules, policies, procedures and requirements especially for safety, quality, delivery and productivity/cost </li> </ul> Experience: <ul> <li> 0-1 years recent industrial forklift experience preferably within a large scale high volume warehouse/logistics facility </li> </ul> Education: <ul> <li> High School diploma or GED </li> <li> Forklift Certification- provided by in-house training team (40 hrs. forklift training) </li> <li> Physical Requirements/Work Environment: </li> <li> Must be able to perform essential responsibilities with or without reasonable accommodations. </li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Forklift Operator 1

<ul> <li>Responsibilities may include:</li> <li>Process factory transfers</li> <li>Warehouse up keep thru sweeping and keeping area(s) clean</li> <li>Control damage and inventory</li> <li>Ability to drive forklift safely</li> <li>Ability to utilize the PKMS through RF scanning</li> <li>Ability to complete LTL and Will Calls</li> <li>Responsible for completing paperwork and turned it all in at the end of each shift</li> <li>Ability to complete a daily Pre &Post shift Forklift inspection</li> <li>Attend and participate in daily safety meeting</li> <li>Proper PPE and uniform must be worn at all times during each shift</li> </ul>Knowledge and Skills:<ul> <li> Ability to successfully process (ex: Basic Loading and Unloading) factory transfers in a safe and efficient manner without damage and with minimal supervision </li> <li> Ability to operate a forklift safely and work in a fast-paced warehouse - Must pass in-house forklift training </li> <li> Ability to learn PKMS and scanning system. </li> <li> Basic computer skills and data entry </li> <li> Effective verbal and written communication skills </li> <li> Ability to meet deadlines </li> <li> Ability to use good judgement and strong work ethics and integrity on the job </li> <li> Ability to effectively establish positive working relationships with employees and internal/external customers </li> <li> Ability to understand and follow all Company rules, policies, procedures and requirements especially for safety, quality, delivery and productivity/cost </li> </ul> Experience: <ul> <li> 0-1 years recent industrial forklift experience preferably within a large scale high volume warehouse/logistics facility </li> </ul> Education: <ul> <li> High School diploma or GED </li> <li> Forklift Certification- provided by in-house training team (40 hrs. forklift training) </li> <li> Physical Requirements/Work Environment: </li> <li> Must be able to perform essential responsibilities with or without reasonable accommodations. </li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Forklift Operator 1- 2nd Shift (5439)

May include:<ul> <li>Process accounts receivable invoices for completeness and accuracy.</li> <li>Daily cash application including credit card payments and bank deposit. </li> <li>Process and distribute project invoices/billing. </li> <li>Process daily A/P batch coding and distribute to designated staff members </li> <li>Performs other duties as assigned. </li> </ul>Nature and Scope:<ul> <li>Works within well-defined instructions </li> <li>Uses established procedures and works under supervision to perform assigned tasks </li> <li>Work is closely supervised</li> </ul> Knowledge and Skills:<ul> <li>Proficiency in Microsoft Office Suite (especially Excel) and accounting software (e.g., QuickBooks, SAP). </li> <li>Strong attention to detail and accuracy. </li> <li>Excellent organizational and time management skills. </li> <li>Strong communication skills, both written and verbal. </li> <li>Ability to work independently and as part of a team. </li> <li>Self-confident, strong communication skills and inquisitive </li> <li>Good judgment, problem solving skills, and ability to see the big picture" </li> <li>Handle stress, manage time and people and analyze numbers</li> </ul>Experience:<ul> <li>1 - 3 years' experience in accounting.</li> </ul>Education/Certification<ul> <li>High School Diploma or GED Equivalent.</li> </ul>Physical Requirements/ Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

GMC ACCOUNTING TEMPORARY

The Homeowner Support Representative acts as the vital link between customers and the manufacturer, ensuring clear communication and outstanding service. This role demands a composed, resourceful, and customer-centric approach to effectively assist homeowners. Key responsibilities include guiding customers through product registration, clarifying warranty terms and business processes, and offering in-depth product expertise. Additionally, the representative connects consumers with local dealers or contractors, including those authorized for Extended Service Agreement repairs, ensuring a seamless support experience. May Include:<ul> <li>Provide outstanding customer support by addressing homeowner inquiries in a professional and timely manner via phone calls, emails, case forms, and chats.</li> <li>Assist customers with product registration, ensuring accuracy and compliance with company procedures.</li> <li>Clarify warranty terms, business processes, and service agreements to help homeowners understand their coverage and options.</li> <li>Offer expert product knowledge and troubleshooting assistance to ensure customer satisfaction.</li> <li>Facilitate consumer access to local HVAC dealers or contractors, including those authorized for Extended Service Agreement repairs.</li> <li>Maintain detailed records of customer interactions, ensuring accurate documentation and follow-up.</li> <li>Collaborate with internal teams to address customer concerns and improve service processes.</li> </ul>Nature and Scope &bull; Takes direction from lead. &bull; Works within well defined instructions. &bull; Understands warranties and has basic product knowledge. Knowledge and Skills &bull; Excellent customer service skills. &bull; Must have ability to diffuse an upset caller. &bull; Ability to handle calls in a timely manner. &bull; Effective communication skills - Articulation, pronunciation, and proper grammar a must. &bull; Strong intellect and aptitude desired, along with ability to manage multiple and varied activities. &bull; Effective organizational and time management skills with ability to prioritize. &bull; High level of attention to detail and accuracy of work &bull; Analytical skills including ability to interpret information and make sound recommendations. &bull; Must have the ability to work in a cross functional capacity with internal and external teams. &bull; Working knowledge of internet applications as well as data entry, Microsoft Excel, and Word. &bull; Ability to multi-task and handle a fast paced environment. &bull; Familiar working with general office equipment- Fax, Multi-line phone, copier, and document scanning. &bull; Ability to report to work per assigned schedule - and complete work within assigned time lines. &bull; Knowledge of warranty processes &bull; Knowledge of HVAC products is strongly preferred Experience &bull; 1 - 3 years of progressive experience in related field (warranty processes and preferably within HVAC industry) &bull; 5 plus years of customer service experience Education High School diploma or GED equivalent and familiarity with finance, accounting and statistics desirable. Physical Requirements / Working Environment Must be able to perform essential responsibilities with or without reasonable accommodations. Reports to: Manager, Customer Support Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

GMC Homeowner Support

The Japanese/English Interpreter/Translator will provide consecutive/simultaneous interpretation for those occasions including but not limited to: written translation and verbal interpretation of both internal and external meetings, conferences, individual meetings, tele-conferences, ceremonies/events, business trips, visitation to and by the customers, vendors, suppliers, governmental authorities, industry associations, parent company and Daikin affiliates. May include:<ul> <li>Provide accurate and comprehensive consecutive/simultaneous interpretation that allows listeners and speakers to gain maximum result from the communication.</li> <li>Perform written translation of any documents in word, excel, power point and PDF inclusive of e-mail communications.</li> <li>Render messages from one language to another accurately, without omissions and additions, and maintain message content, context, and style as much as possible.</li> <li>Maintain professional demeanor in presentation and communication style.</li> <li>Assist with creating and editing presentations and coordinating meetings.</li> <li>Identify and resolve conflicts related to the meanings of words, concepts, practices, or behaviors.</li> <li>Operate with a high level of integrity and proper handling and protection of sensitive and confidential information.</li> <li>Know industry specific terminology, referencing glossaries and training materials.</li> <li>Know all relevant vocabulary and basic knowledge of HVAC industry, equipment and technologies.</li> <li>Perform additional activities/projects as assigned.</li> </ul>Nature & Scope<ul> <li>Possesses a broad theoretical job knowledge typically obtained through advanced education</li> <li>Has no discretion to deviate from established procedures by performing structured work assignments</li> <li>Work is closely supervised</li> <li>Problems faced are not typically difficult nor complex</li> <li>Explains facts, policies and practices related to job area</li> </ul>Knowledge & Skills<ul> <li> Language proficiency in English and Japanese both verbal and written </li> <li> High level of attention to detail and accuracy of information </li> <li> Effective organizational and time management skills including ability to prioritize tasks along with sense of urgency </li> <li> Working knowledge of MS Office - Outlook, Word, Power Point, Excel and PDF </li> <li> Possess a positive attitude and good interpersonal skills to interact daily with internal and external employees as well as senior leaders and executive staff </li> <li> Ability to properly handle sensitive and confidential information </li> <li> Work well with others in a positive environment and understand the power of we" </li> <li> Display a passion for customer satisfaction and is always ready to fuel our service engine </li> <li> Meet goals on time and consistently </li> <li> Possess knowledge of audio and visual equipment a plus, or ability to learn quickly </li> <li> Adapt to change with a problem-solving approach to meet customer requirements </li> <li> Ability to be flexible to changes in business needs, schedules and environments </li> <li>Capable of taking charge of meetings with the upmost respect for the team</li> </ul>Experience<ul> <li> 2+ consecutive years of experience working as a full-time simultaneous interpreter or 3+ years' experience as a freelance simultaneous interpreter of Japanese and English </li> </ul> Education/Certification <ul> <li> BS in Interpretation preferable </li> </ul> People Management <ul> <li> No </li> </ul> Physical Requirements/Work Environment <ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations </li> <li> Occasional domestic/international business trip, luncheon/dinner attendance may be requested. </li> <li>Interpretation in the manufacturing facilities is required.</li> </ul>Reports To<ul> <li>Manager, Interpretation Services</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

GMC Temporary Interpreter Japanese/English

The HVAC Remote Support Technician will be responsible for providing remote technical support to our clients and field technicians regarding the installation, maintenance, troubleshooting, and repair of BAS/BMS systems. You will utilize diagnostic tools and communication platforms to resolve issues efficiently via telephone and email without being physically on-site. May include:<ul> <li>Remote Troubleshooting: Diagnose and resolve issues with HVAC systems by communicating with on-site technicians or end-users through phone, email, or remote software tools.</li> <li>Technical Support: Provide technical guidance to field technicians on installations, repairs, and system optimizations. Offer assistance in understanding technical manuals, schematics, and wiring diagrams</li> <li>Customer Support: Assist customers with operational questions, settings adjustments, and system optimization to ensure optimal performance.</li> <li>Software Diagnostics: Use remote monitoring software to identify system faults, perform remote resets, adjust settings, and provide feedback on HVAC system health.</li> <li>Documentation: Maintain detailed records of customer interactions, issues resolved, and solutions provided. Document recurring problems and suggest preventive measures.</li> <li>Training: Occasionally conduct training for field technicians and customers on system usage, best practices, and troubleshooting.</li> <li>Collaboration: Work closely with engineering teams, product managers, and field technicians to relay feedback from the field and assist in product development or improvements.</li> <li>Perform other tasks as assigned</li> </ul>Nature & Scope:<ul> <li>Works within well-defined instructions</li> <li>Uses established procedures and works under supervision to perform assigned tasks</li> <li>Work is closely supervised</li> </ul>Knowledge and Skills:<ul> <li>Strong knowledge of Direct Digital Control (DDC) components and major building systems.</li> <li>Proficiency in troubleshooting, maintaining, and calibrating control components.</li> <li>Operational knowledge of mechanical HVAC systems</li> <li>Computer skills including Microsoft Office.</li> <li>Ability to configure IT Networking components including routers, ports, switches, firewalls, and addresses</li> <li>Programming in at least one language or function block</li> <li>Ability to troubleshoot High and Low voltage electrical knowledge</li> <li>Operational knowledge of mechanical HVAC systems.</li> <li>Knowledge of control strategies and devices.</li> </ul>Experience:<ul> <li>3 years of experience in building automation (BAS/BMS) or HVAC control systems.</li> <li>Experience with BAS systems such as Alerton Compass, Desigo, Total Control and Niagra 4.</li> </ul>Education:<ul> <li>High School Diploma or GED Equivalent </li> </ul>Physical Requirements/Work Environment: <ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #IND123

HVAC Remote Support Technician

The HVAC Test Lab Maintenance Manager is responsible for overseeing the maintenance and functioning of the Engineering Lab facilities, ensuring they are operationally efficient and reliable. Responsible for improving asset utilization, uptime and testing throughout by managing Professional Maintenance. The Maintenance & Facilities Manager is responsible for day-to-day activities of directing, controlling, and coordinating the Maintenance Department by managing lab facilities and equipment maintenance to produce quality testing. May include:<ul> <li>Continually reduces equipment downtime and increases availability through the establishment of a preventive/predictive maintenance program (including failure analysis) designed, directed, monitored, and continually improved.</li> <li>Support all Safety and Environmental programs for the Engineering Lab.</li> <li>Establish and monitor key measures to ensure that a comprehensive and effective maintenance and reliability program is in place.</li> <li>Direct and manage the Engineering Lab maintenance staff to implement the best maintenance practices and provide technical expertise to reduce costs and improve process uptime and reliability.</li> <li>Participate in the capital planning, development, and execution process.</li> <li>Assist with troubleshooting and problem solving to eliminate problems and/or repetitive failures.</li> <li>Manage all maintenance turnaround activities for safe and timely execution of lab outages. Aggressively seek to minimize cost and duration of turnaround activities.</li> <li>Manage the use of contract resources for the site.</li> <li>Develop and Manage Maintenance training programs to maintain expertise in areas of specialization, new skill areas, and to continuously develop overall technical competence.</li> <li>Ensure operation complies with all governing agencies and its standards, such as UL, ITS, ANSI, ASHRAE, DOE, ISO, OSHA, etc., maintaining the highest levels of integrity.</li> <li>Manage multiple projects from inception to completion, focusing on safety, on-time delivery, quality and cost.</li> <li>Sustain and develop a safety-oriented culture, focused on zero incidents.</li> <li>Establish a 6S driven organization.</li> <li>Establish continuous improvement goals and oversee execution of associated actions.</li> <li>Establish a culture of continuous improvement using DOE, 8D, 6 Sigma & similar tools to drive positive sustained results.</li> <li>Sustain and develop project schedules for all significant initiatives and create a results-oriented culture to hit scheduled milestones and ensure on-time delivery.</li> <li>Ensure actions are identified and taken to maximize equipment uptime.</li> <li>Ensure actions are identified and taken to ensure 100% compliance with calibration schedules.</li> <li>Manage departmental budget, resources, and equipment; adjust resources & priorities accordingly.</li> <li>Management of personnel; motivate, mentor, train, drive employee engagement and conduct performance management and collaborate with human resources regarding corrective actions as needed.</li> </ul>Nature & Scope:<ul> <li>Leadership of a large organization that operates 24 hours per day, often beyond a 5-day workweek.</li> <li>Lab environment with a high level of focus on safety, productivity, dependability, and integrity.</li> <li>Significant focus on continuous improvement, standardization, and process driven organization.</li> </ul>Knowledge & Skills:<ul> <li>Proficient knowledge of engineering lab processes, equipment, systems and standards.</li> <li>Advanced knowledge with interpreting, analyzing and validating data to determine actions required to maximize lab uptime.</li> <li>Advanced management knowledge of the calibration process in a dynamic environment, ensuring on time delivery & high levels of accuracy.</li> <li>Proficient knowledge of problem-solving techniques such as 8D, 6 Sigma, DOE, etc.</li> <li>Proficient working knowledge with MS Office - Outlook, Excel, PowerPoint, Word.</li> <li>Proficient knowledge of project management skills</li> <li>Effective verbal and written communication skills and ability to establish professional and positive relationships.</li> <li>Proven leadership, coaching / mentoring, and team-oriented mindset.</li> <li>Effective decision-making and judgement skills.</li> <li>High level of attention to detail and compliance oriented.</li> <li>Strong organizational, time management and prioritization skills.</li> <li>Demonstrates ability to work well under pressure and with other departments.</li> </ul>Experience:<ul> <li>8 plus years of experience in engineering, preferably within HVAC industry</li> <li>3 plus years in a leadership role</li> <li>5 plus years of Facilities and/or Calibration in a related field.</li> </ul>Physical Requirements:<ul> <li>It requires frequent sitting, standing, and walking.</li> <li>Daily use of computer.</li> <li>May have higher noise volume in areas - hearing protection required.</li> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

HVAC Test Lab Maintenance Manager

Williams Distributing Co. & Shoemaker Inc. Divisions of Daikin Comfort Technologies North America, Inc. are seeking bright people who lean into challenges to join the team. We are a wholesale distribution powerhouse throughout Michigan, Ohio, and Indiana. Specializing in HVAC equipment and residential building products: Kitchen and Bath, Hearth, and Garage Doors. As a company, we continuously strive to improve living environments through products and services that benefit our customers' lives working with work with dealers, builders, contractors, designers, and architects. Summary Description: The Hearth Install Department Order Entry position is responsible for accurately entering customer orders, ensuring that builder schedules are up to date. This role requires strong attention to detail, excellent communication skills, and the ability to multitask effectively. Primary Duties/Responsibilities: &bull; Enter customer orders into the system, ensuring all relevant details are accurate. &bull; Update builder schedules to ensure timely installations. &bull; Coordinate with co-workers as needed to ensure smooth order processing. &bull; Handle customer inquiries and provide timely updates on order status. &bull; Perform additional administrative tasks and assist with special projects as needed Skills & Qualifications:<ul> <li>Strong organizational skills with an eye for detail.</li> <li>Ability to manage multiple tasks and meet deadlines.</li> <li>Excellent written and verbal communication skills.</li> <li>Proficiency in data entry and using order management systems.</li> <li>Prior experience in a similar role is a plus, but not required.</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Hearth & Door Order Entry Associate

Project Description (summarize the project): Reduce cost and increase the code and platform confidence by improving the testing process. Test results should validate production scale and functionality use cases. The current process pulls test data from a remote provider, and this incurs cost per cycle. Explore ways to reduce this dependency, which will reduce maintenance costs. Introduce new tools that will seed the test data. Project Scope (list the objectives and tasks that must be performed during the project): 1. Set up your development environment. 2. Study the GPF and JMA weather data models. 3. Learn about the existing process by running the GPF equipment states Airflow job that pulls GPF data from a cloud provider. 4. Work with the team to propose strategies for seeding weather and GPF equipment data without pulling from the cloud provider. 5. Implement the tools to generate GPF and weather data. Conditions required for completion (list the conditions that must be met for project completion): 1. Run a microservice from an IDE. 2. Connect and query the Postgres and Cassandra databases. 3. Use Airflow to run the GPF equipment states job. Learn the high-level overview of the data pipeline, and how the components are related to each other. 4. Use Airflow to run a JMA weather job. 5. Extract some of the data payloads and create new sample data. 6. Present a strategy to the team for seeding this data. 7. Create one or more tools that generates the seed data. 8. Integrate the seed Pay Range: $22.00 to 24.00 Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

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