Are you a tech-savvy problem solver who thrives on delivering exceptional support? TEKsystems is teaming up with a leading client to hire a Desktop Support Technician who’s ready to make a real impact. This is more than just a helpdesk role — it’s a chance to be the go-to expert, provide white-glove service, and collaborate with high-performing teams across the organization. Overview: TEKsystems is partnering with a client to hire a Desktop Support Technician for a long-term contract opportunity. This role is ideal for someone with strong troubleshooting skills, customer service experience, and a solid foundation in desktop support and hardware maintenance. The technician will provide white-glove support onsite, handle escalations from Tier 1 helpdesk, and collaborate with cross-functional teams including the NOC and user administration. Responsibilities:<ul><li>Provide hands-on desktop support for Windows 10 environments</li><li>Handle Tier 2 escalations from the helpdesk team</li><li>Support onboarding and offboarding processes, including account setup and deactivation via Active Directory</li><li>Collaborate with NOC and user administration teams to resolve technical issues</li><li>Deliver white-glove support for onsite users, including hardware troubleshooting and peripheral setup</li><li>Travel occasionally to the West Bend office for support needs</li><li>Resolve tickets remotely when applicable using ServiceNow</li><li>Assist with imaging, application support, and Office 365 troubleshooting</li></ul>

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Desktop Support Specialist

DescriptionPosition SummaryThe Desktop Support Technician is responsible for providing on-site technical support to end users for hardware, software, and network-related issues. This role involves troubleshooting, diagnosing, and resolving IT problems efficiently to ensure minimal disruption to business operations. The Desktop Support Technician serves as a key point of contact between the IT department and employees, delivering high-quality customer service and technical expertise. Key Responsibilities	• Respond promptly to service requests and incidents via phone, email, or in person.	• Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, and peripheral equipment.	• Install, configure, and upgrade hardware and software according to standards.	• Assist users with application problems, operating systems, and network connectivity.	• Document all support activities, solutions, and updates in the ticketing system.	• Collaborate with other IT staff for escalated issues and project implementation.	• Provide guidance and training to users on IT policies, procedures, and best practices.	• Maintain inventory of IT assets and ensure compliance with security protocols. Qualifications	• High school diploma or equivalent; associate or bachelor’s degree in information technology or related field preferred.	• 1-3 years of experience in technical support or IT helpdesk roles.	• Proficiency in Windows and macOS operating systems, Microsoft Office Suite, and common IT hardware.	• Strong problem-solving skills and ability to work independently.	• Excellent interpersonal and communication skills.	• Customer service-oriented attitude with attention to detail.	• Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus.	 Physical and Work Environment Requirements	• Ability to lift and move computers, monitors, and other equipment up to 25 lbs.	• Work may require walking between offices, kneeling, or crouching to access equipment.	• Standard business hours SkillsDesktop, Windows 10, Hardware, Windows, Active directory, Customer service, Technical support, Printers, Office 365, Ticketing system, Install, Desktop hardware, Outlook, Microsoft office, Printer support, Hardware troubleshooting, Hardware/software, O365, Hardware support, Installation, Pc support, Customer support, troubleshooting, Imaging, Deployment, Sccm, Mac, Inventory, Mobile device, Workstation, Microsoft, Asset management, Phone support, Hardware installation Top Skills DetailsDesktop,Windows 10,Hardware,Windows,Active directory,Customer service,Technical support,Printers,Office 365,Ticketing system,Install,Desktop hardware,Outlook,Microsoft office,Printer support,Hardware troubleshooting,Hardware/software,O365,Hardware suppor Additional Skills &amp; QualificationsRequired Qualifications:1. 3-5 years of Desktop Support experience in a corporate environment2. Must have a broad knowledge of Windows OS, Active Directory, Microsoft Office 365, OneDrive3. Experience using remote desktop tools like Bomgar/RDP4. Experience supporting virtual meeting tools; preferably MS Teams5. Experience with Service Now ticketing system6. Must possess a strong customer service orientation.7. Must be adaptive and flexible and have good problem-solving skills.8. Must be able to communicate effectively both verbally and in writing. Experience LevelIntermediate Level

Desktop Support Technician

<h3>Desktop Support Technician</h3>Overview: We are seeking a proactive and customer-focused Desktop Support Technician to provide technical support and deployment services in a manufacturing production environment. This role ensures smooth operation of endpoint devices and related technologies, delivering world-class service to internal employees. Key Responsibilities:<ul><li>Provide Tier 1 and Tier 2 support for PCs, tablets, mobile devices, scanners, printers, and other peripherals in a production facility.</li><li>Perform PC reimaging, deployment, and refresh activities in an enterprise environment, including Autopilot configuration.</li><li>Troubleshoot hardware and software issues both remotely and deskside, ensuring minimal downtime and high user satisfaction.</li><li>Utilize IT Service Management best practices and ServiceNow for ticket handling and documentation.</li><li>Manage asset inventory for hardware devices and maintain accurate records.</li><li>Participate in IT-related projects and deployments as required by the business and IT organization.</li></ul> Required Skills &amp; Qualifications:<ul><li>Hands-on experience with endpoint support for PCs, tablets, mobile devices, and peripherals.</li><li>Strong background in PC imaging and deployment processes; Autopilot experience preferred.</li><li>Ability to diagnose and resolve hardware/software issues in an enterprise environment.</li><li>Excellent customer service and communication skills; ability to work effectively with diverse teams.</li></ul> Nice-to-Have Skills:<ul><li>Experience in manufacturing or production environments.</li><li>Familiarity with ServiceNow or similar ITSM platforms.</li></ul>

Description
					- Troubleshoot and resolve Tier 2 and 3 escalated technical issues
- Maintain and manage workload through computerized ITSM ticketing and tracking system
- Troubleshoot hardware, software and networking issues on laptops, PCs, thin clients, and mobile devices
- Use SCCM, Active Directory, and other diagnostic and remediation utilities to identify, diagnose and correct issues
- Support, troubleshoot and train end users on Microsoft Office applications, including Office 365 email and Outlook
					 					Skills
					Hardware, Windows, Technical support, Troubleshooting, Office 365, Active directory
					 					Top Skills Details
					Hardware,Windows,Technical support,Troubleshooting
					 					Additional Skills &amp; Qualifications
					- Experience installing, troubleshooting, building, and deploying desktop computers in a warehouse environment
- Warehouse experience supporting end-use equipment
					 					Experience Level
					Entry Level

Desktop Support TechnicianWe are seeking a Desktop Support Technician to join our Field Services team in the Louisville area. This role involves providing both on-site and remote technical support to end users across various departments and agencies. You’ll be part of a collaborative team dedicated to delivering reliable IT support in a dynamic environment. Position Overview:<ul><li>Provide deskside and remote support for end-user devices, including desktops, laptops, and peripherals.</li><li>Troubleshoot hardware and software issues in a Windows-based environment.</li><li>Assist with installation, configuration, and maintenance of computer equipment.</li><li>Interface directly with users, offering clear communication and excellent customer service.</li><li>Maintain accurate documentation of support activities and escalate issues when necessary.</li></ul>Key Qualifications:<ul><li>1–2 years of experience in desktop support or a related IT role.</li><li>Strong customer service and communication skills.</li><li>Ability to diagnose and resolve technical issues independently and under pressure.</li><li>Familiarity with basic networking concepts and troubleshooting.</li><li>Experience with ticketing systems and remote support tools is a plus.</li><li>Must have a valid driver’s license and be able to lift and carry equipment as needed.</li></ul>Preferred Attributes:<ul><li>Team-oriented mindset with a willingness to collaborate and ask for help.</li><li>Reliable attendance and punctuality.</li><li>IT education or certifications are beneficial, especially when paired with strong interpersonal skills.</li></ul>Work Environment:<ul><li>On-site support required.</li><li>Fast-paced, service-driven setting with opportunities to grow professionally.</li></ul>

DescriptionThe Desktop Support Technician provides on-site technical support for hardware, software, and network-related issues. This role is essential in ensuring minimal disruption to business operations by efficiently troubleshooting and resolving IT problems. The technician acts as a key liaison between the IT department and end users, delivering exceptional customer service and technical expertise.Key Responsibilities<ul><li>Respond promptly to service requests and incidents via phone, email, or in person.</li><li>Troubleshoot and resolve issues with desktops, laptops, printers, mobile devices, and peripherals.</li><li>Install, configure, and upgrade hardware and software in accordance with company standards.</li><li>Assist users with application, operating system, and network connectivity issues.</li><li>Document support activities and resolutions in the ticketing system.</li><li>Collaborate with IT teams on escalated issues and project implementations.</li><li>Educate users on IT policies, procedures, and best practices.</li><li>Maintain IT asset inventory and ensure compliance with security protocols.</li></ul>Qualifications<ul><li>High school diploma or equivalent required; associate or bachelor’s degree in IT or related field preferred.</li><li>1–3 years of experience in desktop support or IT helpdesk roles.</li><li>Proficiency in Windows and macOS, Microsoft Office Suite, and common IT hardware.</li><li>Strong problem-solving skills and ability to work independently.</li><li>Excellent communication and interpersonal skills.</li><li>Customer-focused with strong attention to detail.</li><li>Certifications such as CompTIA A+ or Microsoft Certified Professional are a plus.</li></ul>Physical &amp; Work Environment Requirements<ul><li>Ability to lift and move equipment up to 25 lbs.</li><li>May require walking between offices and accessing equipment in tight spaces.</li><li>Standard business hours; occasional after-hours support may be required.</li></ul>Required Skills<ul><li>Windows 10, Active Directory, Office 365, Outlook</li><li>Desktop and hardware support, imaging, deployment, SCCM</li><li>Printer and peripheral troubleshooting</li><li>Remote support tools (e.g., Bomgar, RDP)</li><li>ServiceNow or similar ticketing systems</li><li>Virtual meeting tools (preferably Microsoft Teams)</li><li>Mobile device support (iOS/Android)</li><li>Asset management and inventory tracking</li><li>Strong customer service and communication skills</li></ul>Preferred Experience<ul><li>3–5 years of desktop support in a corporate environment</li><li>Experience with OneDrive and Microsoft 365 collaboration tools</li><li>Familiarity with Mac support and cross-platform environments</li><li>Adaptive, flexible, and able to prioritize in a fast-paced setting</li></ul>

Position Summary: The Desktop Support Technician provides technical assistance to end users by troubleshooting hardware, software, and network-related issues. This role ensures smooth IT operations and supports users in resolving technical problems efficiently and professionally.Key Responsibilities:<ul><li>Respond to technical support requests via phone, email, or in person.</li><li>Diagnose and resolve issues with computers, printers, mobile devices, and other peripherals.</li><li>Install, configure, and maintain hardware and software systems.</li><li>Assist users with operating systems, applications, and connectivity problems.</li><li>Document support activities and resolutions in a ticketing system.</li><li>Collaborate with IT team members to escalate and resolve complex issues.</li><li>Educate users on IT procedures, tools, and best practices.</li><li>Track and manage IT equipment inventory and ensure compliance with security standards.</li></ul>Qualifications:<ul><li>High school diploma or equivalent; post-secondary education in IT or related field preferred.</li><li>1–3 years of experience in desktop support or helpdesk roles.</li><li>Familiarity with Windows and macOS environments, Microsoft Office, and standard IT hardware.</li><li>Strong troubleshooting and communication skills.</li><li>Customer-focused with attention to detail.</li><li>IT certifications (e.g., CompTIA A+, Microsoft) are a plus.</li></ul>Physical Requirements:<ul><li>Ability to lift and move equipment up to 25 lbs.</li><li>May require walking, bending, or kneeling to access hardware.</li></ul>

<h3>Desktop Support Technician – Job Description</h3>We are seeking a skilled and proactive Desktop Support Technician to provide hands-on technical support across a range of hardware and software platforms. The ideal candidate will have experience supporting enterprise environments and a strong understanding of Windows operating systems, hardware troubleshooting, and patch management.<h4>Key Responsibilities:</h4><ul><li>Hardware Support &amp; Troubleshooting</li><li>Provide technical support for HP desktops/laptops, MacBooks, printers, and other peripheral devices. Perform hardware diagnostics, replacements, and upgrades as needed.</li><li>Software &amp; Network Configuration</li><li>Troubleshoot software issues and validate functionality of connected devices such as badge readers, modems, and displays. Configure IP settings and ensure proper network connectivity.</li><li>Patch Management &amp; System Updates</li><li>Apply and monitor Windows 10/11 updates and patches to maintain system security and performance. Ensure compliance with organizational standards.</li><li>Documentation &amp; Communication</li><li>Maintain accurate records of support activities using QA systems such as SharePoint and Excel. Communicate clearly with team members and end users, supporting root-cause analysis and resolution tracking.</li></ul><h4>Qualifications:</h4><ul><li>Experience supporting Windows 10/11 environments.</li><li>Strong knowledge of hardware components and replacement procedures.</li><li>Familiarity with IP configuration and patch management tools.</li><li>Excellent attention to detail and documentation skills.</li><li>Ability to work independently and collaboratively in a fast-paced environment.</li></ul>

Job DescriptionDSS (Deskside Support) provide day to day local desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 3-5 years’ experience in Users support, Windows Desktop support &amp; IT Infrastructure, network support. Elanco will be responsible for the day-to-day governance of the activities and the work instructionsfor the resource to execute the activities. Expectations (L1 Engineer)• Provide first/second level contact and problem resolution for customer issues.• Provide standard and non-standard technical support to end-users in response to specificrequests. Utilize established operating procedures to review and resolve end-usertechnology issues; troubleshoots and resolve standard and non-standard hardware andsoftware problems.• Install, upgrade, support and troubleshoot for computer hardware (computers, PCs, laptops,iPads, iPhones, printers, other user devices)• Install, upgrade, support and troubleshoot Windows 10 and Microsoft Office, O365, andanother authorized desktop application.• Install, upgrade, support and troubleshoot MS Teams Room system as well as otherconference room equipment and solutions.• Install, upgrade, support and troubleshoot basic active network equipment, networkcomponents (including cabling and connectivity) and office IT infrastructure components.• Work with Third Party Vendors to remediate complex Audio Video issues as needed.• Execute the new user onboarding process and steps (room and connectivity preparation,devices configuration, devices handover, trainings)• Perform end user training within desktop support domain.• Performs assigned IT project tasks (e.g. Office relocation projects, technology change andreplacement, new systems roll-outs)• Maintain ticket updates for all reported incidents.• Maintain asset management database.• Performs general preventative maintenance tasks on computers, laptops, printers, userdevices.• Performs remedial repairs on Desktops, laptops, printers and any otherauthorized peripheral equipment.• Admin Telcom provider&#39;s Wireless Devices/Accounts• Should have basic knowledge of Mac operating system, to support Apple pc users, appleiDevices.• Broad experience of IT with basic understanding of Networks, Servers,Audio/Visual, Smart Devices and Telecoms.• This position requires the ability to work in a project-based environment requiringflexibility and teamwork. Performs other duties as assigned.• Ensure acceptable user satisfaction from IT services (measured every quarter)• Record critical data and information in the standard ITIL platform (here ServiceNow) Experiences (desired)• Windows 10, MS Office 365 and O365, PC hardware &amp; IT network infrastructure installationand troubleshooting, Microsoft Active Directory, Helpdesk ticketing systems.• Conference Room technologies (MS TEAMS Room, video cameras, speakers, and mics)• Mobile device management including IOS and Android devices, Enterpriseencryption solutions, Windows PC/laptop management via Active Directory.• Proven analytical, troubleshooting and problem-solving skills.• Proven ability to multi-task, effectively determine priorities and meet SLA’s.• Excellent communication relationship-building and internal customer service skills.• Adaptable and flexible in a fast-changing industry and work environment.• Willing to work off-hours and weekends when required for projects or emergency support.• Working within GxP regulated environment• 40h/week• Core working hours: 08:00-4:30

We are supporting our client in identifying an IT Support Specialist with 1–2 years of experience to assist with a large-scale Windows 11 reimaging initiative and ongoing IT support across multiple locations. Role Overview:The selected candidate will be instrumental in reimaging and replacing computers as part of the Windows 11 rollout. They will work within a Microsoft-based environment and should have hands-on experience with SCCM, Active Directory, and Office 365. This is a great opportunity for someone early in their IT career who is ready to contribute to a fast-paced, enterprise-level project. Key Responsibilities:<ul><li>Reimage and replace end-user devices as part of the Windows 11 migration.</li><li>Provide technical support across a Microsoft tech stack (SCCM, AD, O365).</li><li>Deploy software and updates using SCCM.</li><li>Manage user accounts and permissions via Active Directory.</li><li>Support Office 365 applications and troubleshoot user issues.</li><li>Collaborate with internal teams to ensure smooth onboarding and transitions.</li></ul>Qualifications:<ul><li>1–2 years of IT support experience.</li><li>Experience with SCCM, Active Directory, and Office 365.</li><li>Strong troubleshooting and communication skills.</li><li>Ability to work independently and manage multiple priorities.</li></ul>

DescriptionA customer located in Hendersonville, NC is seeking a desktop technician to join their team on an ongoing contracting basis. They are a 5 member team. The team is described by their manager as group that is fun and upbeat – when they put their mind to something it gets done. This site consists of 1,500 users. They&#39;re looking for an individual to assist in supporting day to day operations of the organization. They can expect their weeks to consist of ticket taking that could consist of troubleshooting, equipment replacement, printer issues, user creation and access. At times it could also be rip and replace of machines which would involve heavy imaging, moving, set up, breakdown, wire management, post configuration of machines and printer set up etc. This is a 6 month contract that can extend or go full time based on headcount and performance. Skillsimage, sccm, Windows, OS, Desktop, PC, Workstation, Image, Script, Python, Perl, Bash, Powershell, Test* Additional Skills &amp; QualificationsGreat documentation skillsOrganizationCustomer Service - Doctors and nurses can be short sometimes, so it is important that these people represent themselves in a professional manner at all times. Experience LevelIntermediate Level

Desktop Technician

<h4>TEKsystems is looking for Desktop Technician for one of our top clients in the Chicago, IL area in a fast paced environment. They offer stability, growth, updated technology and more. See the top skills &amp; job description below.</h4>Top Skills1. 3-5 years of Desktop Support2. Experience with Deployments &amp; Reimaging hardware3. Hardware support like laptops, desktops, printer, mobile devices Job DutiesOur client is a looking for Desktop Technician to work in a fast paced corporate environment. This Desktop technician will be supporting deployments of the hardware, password resets, break/fix on hardware, upgrading software, workstation setups and more. They will be supporting applications as well as interfacing with other teams. Networking troubleshooting as well. Reimaging experience is a must as well. They will work with Windows computers, Printers, and more if you are interested please apply for this roleIntermediate Level

Description
					The Endpoint Technician is responsible for supporting and maintaining Interstate Batteries’ endpoint systems, services, and productivity tools used by team members. This includes diagnosing and resolving hardware, software, and connectivity issues, maintaining endpoint compliance, and proactively improving user experience.

Job Components:
- Provide level-one technical support for desktop applications and endpoint hardware.
- Build, image, and configure user machines.
- Maintain and support video conferencing equipment.
- Support smartphones and mobile devices (iOS preferred).
- Proactively monitor endpoint systems to identify and resolve issues before they impact users.
- Troubleshoot and resolve issues through analysis and root-cause identification.
- Log all support activities and resolutions in the ticketing system with detailed notes.
- Collaborate with internal teams and vendors to ensure timely issue resolution.
- Maintain accurate inventory of hardware, accessories, and licenses.
- Identify trends in recurring issues to suggest process or system improvements.
- Ensure endpoints comply with company security and configuration policies.
- Document procedures, resolutions, and technical processes.
					 					Skills
					Desktop, Windows 10, Imaging, Hardware, troubleshooting, support, customer service, Active Directory, O365, Deployment, Technical support, Help desk, sccm
					 					Top Skills Details
					Desktop,Windows 10,Imaging,Hardware,troubleshooting,support,customer service,Active Directory,O365,Deployment,Technical support,Help desk
					 					Additional Skills &amp; Qualifications
					Qualifications: 
- Associate’s degree or equivalent experience in computer-related field.
- 2+ years of technical customer service or IT support experience.
- Strong troubleshooting knowledge of Windows 10, Office 365, and endpoint hardware.
- Experience with imaging/deployment tools (SCCM, Intune, or similar).
- Basic knowledge of networking concepts and Active Directory.
- Excellent analytical and problem-solving skills.
- Strong written and verbal communication skills.
- Highly self-motivated and organized with the ability to manage multiple priorities.
					 					Experience Level
					Entry Level

DescriptionThis team is looking for an individual to assist in supporting day to day operations of the hospital. They can expect their weeks to consist of ticket taking that could consist of troubleshooting, equipment replacement, printer issues, user creation and access. At times it could also be rip and replace of machines which would involve heavy imaging, moving, set up, breakdown, wire management, post configuration of machines and printer set up etc. This is a 6 month contract that can extend or go full time based on headcount and performance. Skillsimage, sccm, Windows, OS, Desktop, PC, Workstation, Image, Script, Python, Perl, Bash, Powershell, Test* Top Skills Detailsimage, sccm, Windows, OS, Desktop, PC, Workstation, Image, Script, Python, Perl, Bash, Powershell, Test* Additional Skills &amp; QualificationsGreat documentation skillsOrganizationCustomer ServiceExperience LevelIntermediate Level

<h4>TEKsystems is looking for Desktop Technician for one of our top clients in the Columbia, SC area in a fast paced environment. They offer stability, growth, updated technology and more. See the top skills &amp; job description below.</h4>Top Skills1. 2-4 years of Desktop Support2. Experience with Deployments &amp; Reimaging hardware3. Hardware support like laptops, desktops, printer, mobile devices Job DutiesOur client is a looking for Desktop Technician to work in a fast paced corporate environment. This Desktop technician will be supporting deployments of the hardware, password resets, break/fix on hardware, upgrading software, workstation setups and more. They will be supporting applications as well as interfacing with other teams. Networking troubleshooting as well. Reimaging experience is a must as well. They will work with Windows computers, Printers, and more if you are interested please apply for this role

Description
					Daily Responsibilities?
1. Troubleshoot and resolve complex end-user computing issues.
2. Manage ticket fulfillment and resolution processes.
3. Implement automation solutions to improve efficiency.
4. Monitor and optimize end-user computing performance.
5. Communicate effectively with stakeholders to understand and meet their needs.
6. Lead incident response activities for end-user computing issues.
7. Manage IAM tasks such as role-based access control and user provisioning.
8. Administer and support Microsoft 365 services, including Exchange, SharePoint, and Teams.
9. Continue developing cloud skills through training and practical application in projects.
10. Implement platform integrations and automations between various cloud platforms.

Other Qualifications
• Strong technical skills in end-user computing and troubleshooting.
• Ability to analyze complex problems and develop effective solutions.
• Experience in managing ticket fulfillment and resolution processes.
• Proficient in scripting and automation tools.
• Knowledge of DevOps practices and tools.
• Proficient in IAM principles and practices.
• Advanced knowledge of cloud platforms, particularly Microsoft 365.
• Intermediate understanding of AWS services and their applications.
Not traditional help desk / automation experience
• Workload – 50% tickets / 50% building / maintain processes
• Some level scripting / understanding – bash / PowerShell
• Cloud – M365 must
• AWS/integration – basic understanding
• Team – frontline support / tech services support
o Help desk rotation – 60 calls/week
o End user facing
Window/Mac IOS support experience 
User help remotely 
Remote tools experience 

Technology Requirements?
•	AWS 
•	Cloud 
•	M365 
•	SharePoint
					 					Skills
					Desktop Support, AWS, M365, SharePoint
					 					Top Skills Details
					Desktop Support,AWS,M365,SharePoint
					 					Additional Skills &amp; Qualifications
					NO COLLEGE DEGREE REQUIRED BUT THE HIGH SOCHOOL DIPLOMA IS REQUIRED

•	Any certifications that apply to the role 
•	Aplaz 
•	Network plaz certification
					 					Experience Level
					Expert Level

Desktop/Tech Support: II

<h3>Job Title: DevOps Engineer</h3>Location: Hybrid in Charlotte, NC (3 days in office per week.) Contract: 12 months (potential for extension up to 36 months) <h3>Top Skills</h3><ul><li>DevOps expertise with 3–5+ years of experience</li><li>Strong knowledge of CI/CD processes (expert level)</li><li>Hands-on experience with:<ul><li>BitBucket</li><li>Jenkins</li><li>Maven</li><li>Nunit/Munit</li><li>SonarQube</li><li>XLR</li></ul></li><li>Previous work experience working in a highly regulated environment/industry preferred (but not required).</li></ul> <h3>Role Overview</h3>This is a Dev Assistant role focused on ensuring smooth and stable build processes. <ul><li>Manage change requests, builds, and releases</li><li>Monitor development environments and maintain system stability</li><li>Troubleshoot issues independently and act as the subject matter expert for CI/CD</li><li>Develop, enhance, test, support, and maintain software applications</li><li>Collaborate with business leaders and provide strategic technical direction</li><li>Coordinate with external programming teams to deliver software on time and within budget</li><li>Offer technical guidance to project managers on critical issues</li></ul> <h3>Additional Skills &amp; Qualifications</h3><ul><li>Excellent written and verbal communication skills</li><li>Ability to work in Agile environments and collaborate effectively</li></ul>

DevOps Engineer

Description
					Lockton Affinity is looking for a Dep Supervisor to assist Lee Kraich in managing the development team. There are currently 8 devs and a technical delivery lead on the team, and this person will take on responsibility for managing 3-4 people while also being hands on in the dev space. Looking for someone that has a strong background and understanding of C#/.NET and Javascript (either React or Angular) on the front end (over 8 years), with at least 2 years in a team lead/supervisory type of role. This is a long term opportunity with either DP or CTH for the right candidate. Two round interview process with first step as a teams meeting with Lee and second round onsite with Lee and Scott. 

Lockton Affinity, located in Overland Park, is searching for a Development Supervisor to join our growing IT team. The Development Supervisor plays a critical role in leading and managing a team of software developers, ensuring alignment with business goals and technical standards. This role combines people leadership, process oversight, and technical coordination, with formal responsibility for performance management, career development, and administrative functions.

ESSENTIAL DUTIES AND RESPONSIBILITES 

Leadership Responsibilities:

Assist PMO in guiding agile team operations, including sprint planning, task prioritization, and cross-team collaboration, to ensure timely delivery of technical projects aligned with business objectives.
Mentor developers, fostering growth and supporting professional development through regular feedback and knowledge sharing.
Facilitate communication with the PMO and stakeholders, translating business requirements into actionable technical tasks.
Coordinate production release processes with other teams to ensure stable, secure deployments.
Drive continuous improvement by recommending process enhancements, tooling upgrades, and adoption of emerging technologies.
Conduct performance reviews, manage career development plans, and handle administrative approvals for direct reports.
Technical Responsibilities

Lead technical planning, work estimation, design reviews, and implementation to guide scalable, cloud-first solutions.
Ensure team adherence to coding standards, quality practices, and application architectural patterns across all deliverables.
Monitor pull requests, support debugging, and proactively unblock developers to maintain project momentum and quality.
Oversee DevOps processes, including configuration and management of Azure DevOps pipelines for secure, reliable production releases.
Develop and maintain technical and process documentation to enhance system reliability and operational continuity.
Remain actively engaged in development tasks, contributing to codebase improvements, troubleshooting, and solution design as needed.
					 					Skills
					Software development, Azure, .net, C#, Javascript, api, agile
					 					Top Skills Details
					Software development,Azure,.net,C#,Javascript,api
					 					Additional Skills &amp; Qualifications
					Bachelor’s degree in a related field or equivalent combination of education and experience.
8+ years of professional software development experience, with a strong background in .NET (C#), object-oriented principles, and cloud-first architectures.
Recent hands-on experience with modern JavaScript frameworks or libraries, such as React or Angular.
At least 2 years of hands-on experience with Microsoft Azure technologies (cloud platform), including design, deployment, and management of scalable solutions.
Proven experience leading a team of developers, including at least 2 years in a team lead or supervisory role guiding junior and mid-level developers.
Strong expertise in Agile methodologies and tools, with a track record of overseeing sprint execution, release processes, and cross-functional collaboration.
Excellent communication and collaboration skills, with experience working with internal teams, stakeholders, and external partners.
Demonstrated ability to optimize workflows, implement process improvements, and drive adoption of best practices for operational efficiency.
Knowledge of secure coding practices, including OAuth authentication, with experience ensuring reliable, secure systems.
Experience with source code management, CI/CD pipelines, and automation tools (e.g., Azure DevOps).
Strong organizational, prioritization, and problem-solving skills, with a proactive approach to identifying risks, unblocking teams, and driving continuous improvement.
Commitment to continuous learning, professional development, and fostering a collaborative team culture.
					 					Experience Level
					Expert Level

Development Supervisor

Job Title: DevOps Engineer – JFFT ProgramOpenings: 2Location: Colorado Springs, COWork Type: Hybrid (On-site near airport, occasionally at Peterson SFB)Clearance Level: Secret (TEKsystems has the ability to sponsor an upgrade on your clearance to a TS/SCI level)Citizenship Requirement: U.S. Citizenship required due to clearance requirements TEKsystems is seeking a DevOps Engineer to support a contract-to-hire role on the JFFT program in Colorado Springs. This position supports secure, automated deployment pipelines for mission-critical Force Tracking capabilities. The engineer will work closely with development, QA, and platform teams to ensure reliable and efficient CI/CD processes using GitLab and modern DevSecOps tools. Key Responsibilities:Architect and maintain GitLab CI pipelines for .NET Core 8 applicationsAutomate build, test, packaging, and deployment processesManage GitLab Runners and optimize pipeline performanceImplement deployment strategies to Kubernetes, VMs, or PaaSOrchestrate Helm/Kustomize releases and manage secretsMonitor pipeline metrics and build dashboards for reportingMentor developers in GitLab CI best practices and trunk-based developmentCollaborate across engineering, QA, SRE, and security teams Required Skills:2+ years GitLab CI/CD pipeline experience5+ years in software systems or network engineeringExperience with C#, .NET Core 8, YAML pipelinesAWS, Kubernetes, DockerSecurity+ CE or equivalent (IAT Level II baseline certification) Preferred Qualifications:Experience with Terraform, Jenkins, Helm, KustomizeExperience in DoD or mission-critical environmentsWindows &amp; Linux systems experienceStrong documentation and communication skillsBachelor’s degree in Engineering, Computer Science, or related field Interview Process:Direct interview with Deputy Program Manager and Engineering ManagerTopics include pipeline architecture, DevOps tools, cloud/containerization experience, and security practices TEKsystems Benefits Include:Medical, Dental, Vision Insurance401(k)/Roth Retirement PlansLife &amp; AD&amp;D InsuranceShort &amp; Long-Term DisabilityHealth &amp; Dependent Care Spending AccountsTransportation BenefitsEmployee Assistance ProgramTuition AssistancePaid Time Off &amp; Paid Family Leave Start Date: ASAPDuration: 9 Months (Contract-to-Hire)Experience Level: IntermediateWorkplace Type: HybridWorksite Address: Colorado Springs, CO 80910

Devops Engineer

Description
					PURPOSE:
This role will be focused in the setup, execution, and evaluation in A/B and Multivariate testing related to website optimization via Adobe Target, as well as executing and maintaining content targeting initiatives in coordination with the Digital Content &amp; Merchandising team.

Responsibilities additionally include monitoring, reporting, and providing guidance on A/B and multivariate testing initiatives, building and maintaining audiences and targeting rules, maintaining and executing website targeted promotional and merchandising contents, reporting on the cross functional execution of global website and digital media for all hyatt.com and hotel websites, providing in-depth reporting and analysis of KPI’s across hyatt.com, the World of Hyatt loyalty program, and site content.

POSITION RESPONSIBILITIES
• Provide insights and guidance on digital initiatives for Hyatt Digital stakeholders while adhering to shared projects and responsibilities in areas applicable
• Monitor, analyze, and provide detailed reporting on website A/B and multivariate test data and communicate discoveries and insights to assist in preparing recommendations for optimizing hyatt.com
• Adhere to the testing and optimization ongoing project timeline requirements.
• Execute and maintain targeted promotional and merchandising content for hyatt.com surveys, banners, and targeted placements via Adobe Target.
• Assist in training other team members within Hyatt Digital, marketing, and field

EXPERIENCE AND QUALIFICATIONS:
• BA/BS degree in Math, Marketing, Computer Science or other analytical or quantitative area is required
• Strong mathematical skills, analytical skills and mastery of web analytics techniques to transform raw data into insights and recommendations that will effectively support decision making processes
• Familiarity and experience with website front-end programing languages (HTML, CSS, JavaScript)
• Working experience with a digital analytics solutions ( Adobe Marketing Suite/Adobe Analytics, Adobe Target)
• Expertise in data collection, development, and reporting data-driven insights and recommendations
• Strong quantitative and qualitative skills with proven data interpretation abilities and technical skills
• Knowledge of multi-site website functionality, tracking, concepts and tagging infrastructure
• Experience with statistical analysis methods and tools (e.g. A/B testing, t-tests, z-tests)
• Genuine team player, able to work well and pleasantly in a team and work independently for the team
• Ability to communicate effectively with technical and non-technical audiences

PREFERRED SKILLS:
• 4+ years of relevant work experience as an analyst within the Adobe Marketing Analytics Suite or similar digital analytics solution
• Understanding of multivariate statistical analysis, including regression, decision trees and cluster analysis
• Understanding of enterprise website tags and tag management.
• Strong interest in digital marketing data, including website testing/optimization, reporting/analysis, analytics, optimization and eCommerce trends and capabilities to enhance data collections, architecture, analysis, toolsets and best practices.

EDUCATION:
BA/BS degree in Math, Marketing, Computer Science or other analytical or quantitative area is required.
					 					Skills
					adobe, sql, a/b testing
					 					Top Skills Details
					adobe,sql,a/b testing
					 					Additional Skills &amp; Qualifications
					6 month contract to start with potential to extend. Not a project based role, this person will be working with the Sales, Meetings, and events Product team providing analytical support to them and ongoing projects.
					 					Experience Level
					Intermediate Level

Digital Analytics Senior Analyst

Description
					One of TEKsystems&#39; clients, a Large, well-established stable (yet rapidly growing) organization is looking for an IT/Digital Communications Specialist to join their team. The candidate will be responsible for several areas to include Digital Signage, Campaign Monitoring and ServiceNow knowledge articles and Wordpress experience.

The candidate will be responsible for the cleanup and better organization of existing content, scenes, playlists, channels in Stratos Media.
- Create new basic templates to distribute via Canva
- Create How To guides: (adding/removing content via Google Drive; troubleshooting chromebox issues; ordering new/replacement devices, etc)
- Assist with creating and adding/removing companywide and LP content
Also, the candidate will be responsible for Campaign Monitoring.
- Template creation
- Respond to variety of incoming questions/requests 
- Create and schedule requested campaigns
- Assist with editing incoming IT news &amp; updates 
- Assist with adding and formatting IT content in CM 
Additional responsibilities will include the review and publishing of ServiceNow Knowledgebase articles as well as Wordpress to assist with updates to multiple internal websites.
					 					Skills
					Marketing communications, Corporate communication, Writing skills, Digital marketing, Communications management, Email marketing, Campaign execution, Content creation, Marketing campaign, Written communications skills, Social media, Project management, Print, Editing, Technical writing, Digital
					 					Top Skills Details
					Marketing communications,Corporate communication,Writing skills,Digital marketing,Communications management,Email marketing,Campaign execution,Content creation,Marketing campaign,Written communications skills
					 					Additional Skills &amp; Qualifications
					This role is 100% onsite in Birmingham, AL. It starts off as a contract, but can surely progress into an FTE opportunity
					 					Experience Level
					Intermediate Level

Digital Communications Specialist

DescriptionPLEASE NOTE: Portfolios need to be impressive from a design and motion perspective. The manager is looking for social media experience. Must have strong motion examples. POSITION SUMMARY:Creatives here are talented, naturally curious, and self-motivated individuals who enjoy the excitement of agency life with all the benefits of a big company. We share a passion for pets. You will create and version online content for client brands where digital solutions will be applied at a real time pace. You will have a deep working knowledge of interactive and social media spaces and consult with internal and external teams to create effective work. PRIMARY RESPONSIBILITIES:1. Under the direction of a creative director, design and execute online communications with excellent design capabilities, a complete understanding of interactive space and user experience empathy.2. Primarily, exercise quality assurance and strong attention to detail against master creative template while versioning multiple pieces of content for eCommerce, CRM communications, social media content and more.3. Digital files are constructed in the most memory-efficient manner. Digital files are accurate and error-free. Ideal candidate would be both collaborative and self-sufficient with a problem-solving, proactive attitude and approach to role and responsibilities. a. Proper use of trademarks and logos. Legal and regulatory requirements met. All files meet AFFCO/NASC standards for quality.b. Meets internal standards of good typography: proper hyphenation, kerning, line breaks, legibility. Accurate sizes and specifications used throughout.c. All projects are routed to Proofreader before presentation to review group 4. Operate with a degree of autonomy by receiving project assignments, completing on time, understanding direction, and applying feedback.5. Collaborate effectively with Community Managers, internal and external teams, legal, clients and vendor partners.6. Stay current on trends and technology in the digital/mobile/social space and understand their application to client business. Be able to collaborate and share knowledge for the betterment of the idea and/or project. Perform all other duties as assigned. OTHER DUTIES AND RESPONSIBILITIES:1. Ability to contribute to long-range agency and company goals relating to growth of interactive capabilities and business.2. Ability to concurrently apply skills to multiple projects on different client brand assignments.3. A positive attitude, high energy, and passion for creating effective, solution-oriented work. Skills:• Strong Photoshop and Illustrator skills for both digital and print design.• Strong understanding of designing for social, ecommerce and digital display.• Ability to contribute to brainstorming and general problem solving.• Strong typography skills.• Strong motion design skills, including After Effects, animated GIFs• Basic video editing skills Additional Skills &amp; Qualifications1. Ability to contribute to long-range agency and company goals relating to growth of interactive capabilities and business. 2. Ability to concurrently apply skills to multiple projects on different client brand assignments. 3. A positive attitude, high energy, and passion for creating effective, solution-oriented work

Digital Content Designer

DescriptionThe primary focus of this role is to assist the digital marketing channel owner with marketing automation management.This position requires an understanding of the principles and uses of marketing automation. This role will beresponsible for utilizing marketing automation software to develop, execute, and analyze marketing campaignsin various channels. The role will work closely with others in the marketing team to ensure smooth campaignexecution and contribute to the overall marketing strategy. The ability to learn new software tools quickly is keyto this role.This position requires the ability to communicate, set realistic expectations for delivery and to be able to managetheir workday efficiently by juggling multiple requests from multiple business units. SkillsDigital marketing, Marketing campaign, Email marketing, marketing automation, marketo Top Skills DetailsDigital marketing,Marketing campaign,Email marketing,marketing automation Additional Skills &amp; QualificationsBuild and execute targeted marketing automation campaigns, including segmentation, design,scheduling, and deployment35% • Manage day-to-day tasks within a marketing automation platform (e.g., HubSpot, Marketo,Pardot, Blueshift)30% • Create and manage audience segments based on specific demographics, behaviors, and interests 15% • Maintain and optimize email templates for optimal user experience across devices 10% • Analyze campaign performance metrics (e.g. click rates, unsubscribe rates, conversion rates) andrecommend improvements based on data insights5% • Stay up-to-date on the latest marketing automation trends and best practices 5% We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following: <ul><li>Medical, dental &amp; vision </li><li>401(k)/Roth</li><li>Insurance (Basic/Supplemental Life &amp; AD&amp;D) </li><li>Short and long-term disability </li><li>Health &amp; Dependent Care Spending Accounts (HSA &amp; DCFSA) </li><li>Transportation benefits </li><li>Employee Assistance Program </li><li>Time Off/Leave (PTO, Vacation or Sick Leave)  </li></ul>

Digital Marketing Coordinator

Top Skills: • 3-5 plus years related work experience in digital marketing, digital strategy, digitally-forward CRM (B2C/D2C) or e-commerce• Solid fundamental knowledge of digital marketing principals• Experience managing digital campaigns• Outstanding project management skills with proven experience managing end-to-end projects including managing budget, timelines/milestones, multiple partners and deliverables• Demonstrated ability to manage simultaneous projects in a fast-paced environment• Must be able to work independently and collaboratively (team oriented) with an enthusiastic attitude• Strong credibility and interpersonal, communication and influencing skills Description• Support the Brand Strategist (Director &amp; Experience Planner) to plan, define, and manage project timelines to ensure proper movement through the campaign execution process.• Identify new ideas to create efficiencies in production workflow, campaign execution, and improvements to internal stakeholders• Support optimization of production flows for marketing, transactional, and ad-hoc campaigns and communications• Increase the effectiveness and create efficiencies in processes that drive digital innovation• Advocate for the advancement of cross-channel collaborationTactical Planning &amp; Implementation• Comprehensive project management of marketing campaigns across digital marketing programs across channels: (web sites, landing pages, email marketing campaigns, mobile solutions, etc.) aligned to the brand’s business goals• Support the Brand Strategist (Director &amp; Experience Planner) with driving business goals into measurable digital strategy• Collaborate with LEX to ensure compliance guidelines are followed and new initiatives are vetted through internal LEX stakeholders for all digital marketing programs/projects• Ensure communication to confirm go-live and approvals of marketing materials• Support the build of prioritization roadmap &amp; gap-identification for digital initiatives• Maintain project plans and internal deliverable trackers, making sure all project/campaign elements are accurately represented and up to date• Support with report preparation on programs and campaigns

Digital Marketing Project Coordinator

TEKsystems is looking for Dispatch Technician for one of our clients. This role will be working in a Data Center/ Office environments. See the following skills. <ol><li>Experience with creating racks, running CAT 5/6, Fiber</li><li>Preventative maintenance</li><li>Ability to Travel within 2-3 hours</li></ol> DescriptionPerform skilled infrastructure/structured cabling work in the installation, service and maintenance, repair and alteration of low voltage category cabling, fiber optic cabling, communications cabling and other various low voltage cabling systems. Complete physical installations and removal of structured cabling components, cabinets, pathway systems (cable tray), move equipment, racks, and related communications infrastructure materials. Travel (paid) usually within a 2-hour radius (but could be more) to customer locations performing service work on customer network equipment as needed. Must be available nights/weekends when requested. If you are interested please apply to the role.

Dispatch Technician

Job DescriptionThey are implementing a new process for their disputes team and going by line by line for LOB. These contractors would come in and handle the current old system and processes (BAU), while the current team gets trained and learns their new processes they&#39;re implementing. These are a regulatory-driven deadline so if they don&#39;t get the disputes done within 30 days they get in trouble so there&#39;s a lot to ramp up. Job Description SummaryThe Credit Bureau Dispute Specialist researches direct and indirect credit bureau disputes; responds to customers and credit reporting agencies to ensure discrepancies are resolved and timely follow up occurs. Depth &amp; Scope:· Handles sensitive consumer information (credit bureau data, raw PII, customer account information)· Utilizes third party data sources, internal systems and tools to research and analyze information to ensure accuracy of credit reporting· Researches and responds to disputes received directly by mail or email· Utilizes e-Oscar to quickly respond to indirect disputes in the way of Automated Consumer Dispute Verification (ACDV)· Researches and actions feedback from the credit bureaus, internal reporting, and third parties to ensure accurate reporting· Corrects inaccurate account information provided to CRAs and documents the resolution using internal systems and e-OSCAR· Maintains a clear understanding of current internal credit-related policies and procedures, as well as all applicable federal regulations and credit industry standards· Adapts to and endorses change and serves as an agent of positive change to support goals and direction· Demonstrates a strong commitment to meet or exceed external and internal expectations, service, and quality goals· Able to work within a corporate environment understanding its structure and adhering to schedule and punctuality requirements· Responsible for ensuring confidentiality of all aspects of the company’s operations, portfolio, customer information and computer technology· Must be able to work weekdays and weekend/overtime if required to ensure adherence to SLAs· Engages internal/external partners to obtain pertinent account information· Identifies and addresses process improvements based on day to-day observations and activities· Responds to inquiries and assists in resolving problems/complaints· Promotes a positive team environment by demonstrating professional behavior and respect for others· Escalates more complex or unusual issues to lead or supervisory staff Top Skills&#39; Details- 3+ credit card or mortgage disputes experience preferred \- MUST HAVE: e-Oscar exp, know what FCRA is and what it stands for,- Need to know: What type of FCRA dispute processing experience do you have? / What are the different types of FCRA disputes?- 3+ years in Financial Services- Superior analytical, problem solving and decision-making skills- Excellent verbal, written, and interpersonal communication skills and ability to work well in a team environment- Exceptional attention to detail and accuracy- Ability to use/learn current technology and software applications related to position- Knowledgeable of state and federal laws and agencies applicable to collections, including the Fair Credit Reporting Act (FCRA) and the Dodd-Frank Act- Knowledge of Microsoft Excel and basic computer skills; 40+ WPM and use of 10-Key pad Work Environment: 100% remote - east coast hours. Training will take about 4 months.

Disputes Analyst

Description Shift 8am-5pm (8-4:30 if they only want to take a 30 min lunch). Based on role/area these contractors will be assisting with the scanning, imaging, filing, prepping, batching and quality control of paper loan documents. This is a paper environment and some positions require colleagues to be on their feet 6+ hours a day and lift up to 40-50 pounds. All positions require basic computer skills as they will be entering a production log each day via Excel and doing basic tasks on the computer even if they are on the filing team which doesn&#39;t do much PC work. This department needs highly motivated individuals who have the ability to work quickly and efficiently as this is very production driven. It is repetitive and monotonous and they are touching paper all day. Achieving production goals over time is a must if someone wants to get hired on permanent. Leadership of this department is very flexible and understanding with our contractors but communication and work ethic must ALWAYS show up. There are 75 different job functions in this group and they will be cross trained on a lot of them. It is important they are eager to learn and have a great attitude and GREAT attendance. There are 3 main groups of the department. All contractors will have a primary job function but might get trained in another area or be able to post for a position in another group if they are hitting production in their own area. 1. File team - This is the most physical job (still not super physical) which will require the contractor to be on their feet around 6 hours a shift as well as getting on ladders to put files away on MSU&#39;s (movable shelving units). This position is very repetitive and monotonous but high attention to detail and the desire to work efficiently is a must. Best candidates for this role want to be up and moving around. They also have the ability to focus on their work and stay on task. The tasks are not complex of difficult but they do require a motivation to hit metrics and work with urgency. 2. Imaging team - They will prep business banking &amp; SBA files, assemble and index them out to our imaging system for the field to view the documents online. Imagining team members will not be on their feet nearly as much but must process many of the same characteristics as the file team. They will mostly be prepping and deprepping documents, scanning files and indexing. This role requires stronger data entry and computer skills than the file area. 3. QC team - This role is what would be considered as the top job in the area. The colleague performs various functions that are routine to moderately complex in nature. These include but are not limited to sorting, processing, researching, extracting and filing documents and files within the File Room Department. They must be the strongest of the 3 groups with computers, have excellent attention to detail and be able to catch other peoples mistakes and problem solve effectively. If you aren&#39;t sure which position someone would be best for, please get with David to discuss. Ideally candidates would be open to all departments as they are very similar for the most part. Skillsdata entry, computer operation, windows operating systems, email, production environment, File, Banking, Data Entry, Loan, Teller, Excel, E-mail, Office, Labor, Warehouse, computer skills Top Skills Detailsdata entry,computer operation,windows operating systems,email,production environment Additional Skills &amp; QualificationsMUST:-Ability to have high production and be motivated -Alright with repetitive and monotonous work-Office experience of some sort-Ability to operate a computer basic things such as send e-mails, perform data entry-Ability to life 30 pounds-Ability to be on their feet for 4+ hours out of a work day (file team) PLUS:-Banking experience-Loan document knowledge-Mortgage knowledge-10 key data entry-Excel experience -SharePoint familiar Experience LevelIntermediate Level

Document Support Specialist

TEKsystems is looking to hire a Document Support Specialist to work with one of the largest, rapidly growing banks in the Midwest! <ul><li>Pay: $18.00-20.00/hour</li><li>Shift: 8:00AM-5:00PM (M-F)</li><li>In-office position: office located in N. Columbus</li></ul>Job Details: <ul><li>Assist with scanning, imaging, filing, prepping, batching and quality control of paper loan documents.</li><li>This is a paper environment and some positions require colleagues to be on their feet a majority of the day.</li><li>All positions require basic computer skills as they will be entering a production log each day via Excel.</li><li>High attention to detail and the desire to work efficiently is a must.</li></ul>Qualifications:<ul><li>Highly motivated individuals who have the ability to work efficiently</li><li>Ability to work in a fast-paced environment </li><li>Excellent attention to detail</li><li>Reliable/able to work in-office 5 days/week</li><li>Ok with being on feet for a majority of shift</li></ul>

Description•	Provide day-to-day technical support for our Market Data Systems (issue triage, troubleshooting, and escalation as needed).•	Learn the system end-to-end: features, data flows, integrations, and common user workflows.•	Create, maintain, and improve documentation: user guides, runbooks, knowledge base articles, and onboarding materials.•	Gather, document, and validate business and user requirements for system enhancements and automation opportunities.•	Collaborate with Product, Engineering, and Market Data toward translating requirements into actionable specs.•	Identify and implement automation opportunities (scripts, small apps, or automation platforms) to reduce manual work and improve accuracy.•	Develop test plans, participate in UAT, and assist with rollout of new features.•	Deliver user training and contribute to ongoing training materials for new and existing users.•	Monitor recurring issues, propose preventive solutions, and track improvement outcomes.•	Maintain ticketing and issue-tracking processes to ensure timely resolution and clear communication. Qualifications:•	Excellent written and verbal communication; ability to explain complex topics clearly to non-technical users.•	Strong customer service mindset with a professional, collaborative approach.•	Eager to learn and rapidly adapt to a complex Market Data System.•	Solid documentation and organizational skills; meticulous attention to detail.•	Proficiency with Microsoft Excel (data manipulation, basic formulas, reporting).•	Proficiency in Python (3.x) for automation and tooling:o	Ability to write small scripts to automate repetitive tasks.o	Experience parsing and transforming data (CSV/Excel/JSON) and basic API interactions.o	Comfort sharing, reusing, and maintaining Python scripts within a team.•	Experience with technical support, documentation, or business analysis (1–3 years preferred).•	Ability to work cross-functionally with Market Data, IT, and Product teams.•	Basic familiarity with ticketing systems (e.g., Zendesk, Jira Service Management, ServiceNow) and knowledge bases.•	Degree or equivalent experience in IT, Computer Science, Finance, Business, or related field. Nice-to-have (Preferred)•	Advanced Python topics (pandas, openpyxl, API calls, error handling patterns) and ability to refactor scripts for reliability.•	SQL or data analysis experience.•	Experience with Market Data processes (price feeds, reference data, data normalization) and data systems.•	Exposure to automation platforms or workflow tools (e.g., UiPath, Zapier, Power Automate).•	Familiarity with writing SOPs and process documentation.•	Familiarity with AI-assisted coding tools (e.g., GitHub Copilot) to accelerate script development; ability to review and refine AI-generated code.

Documentation & Automation Specialist

Description
					As a Document and Customer Service Support (Depot Repair San Antonio Technical Service Distribution Support Area), you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:
•	Perform generation of RMAs when requested for customer owned devices. 
•	Perform review of customer owned medical VAC equipment warranty entitlements.
•	Share customer repair medical VAC equipment quote and procure authorization for repairs.
•	Provide feedback to customers queries regarding repair status &amp; shipping.
•	Process Oracle orders and adjust for accurate billing.
•	Perform accurate filing of service report, checklist/work order documents.
•	Support projects as necessary to support product rework, relabeling, manufacturing kitting, tasks for external department Solventum teams.
•	Perform accurate inventory management of medical VAC equipment post repair, scrap address diversion as requested by customer or site leadership. 
•	Print medical VAC equipment serial number labels as requested by medical VAC equipment technician and distribute per approved process.
•	Successfully demonstrate and support Solventum values, code of conduct &amp; compliance. 
•	Successfully demonstrate and support a positive safety environment.
•	Ability to clearly demonstrate communication and team engagement skills.
•	Demonstrate a clean and orderly workspace.
•	Participate in daily meetings with site leadership.
•	Notify supervisory personnel of any medical VAC equipment repair difficulties and/or other opportunity challenges.
					 					Skills
					documentation, data entry, computer, excel, microsoft, attention to detail, quality
					 					Top Skills Details
					documentation, data entry, computer, excel, microsoft, attention to detail
					 					Additional Skills &amp; Qualifications
					· High School Diploma/GED and up to one (1) year of combined experience in manufacturing, customer service environment in a private, public, government or military environment			
Additional qualifications that could help you succeed even further in this role include:
· Strong leadership, communication, interpersonal, and self-motivational skills
					 					Experience Level
					Entry Level

Documentation & Customer Service Support I

Overview: A leading utility-focused team is seeking a skilled Drafter to support telecommunications projects. This intermediate-level contract role involves creating and managing technical documentation for electrical utility initiatives.Responsibilities:<ul><li>Draft and edit technical drawings using Microsoft Visio and Bluebeam</li><li>Upload and organize documents within ProjectWise</li><li>Collaborate with engineers and project stakeholders to ensure accuracy and clarity in visual documentation</li></ul>Basic Qualifications:<ul><li>Proficiency in Microsoft Visio and Bluebeam</li><li>Experience in the electric utility industry</li><li>Familiarity with ProjectWise (preferred)</li><li>Experience with Microstation is a plus</li></ul>Top Skills:<ul><li>Design and visual documentation</li><li>Electrical drafting</li><li>Microsoft Visio</li><li>Bluebeam</li><li>Microstation (preferred)</li></ul>Ideal Candidate Traits:<ul><li>Humble, considerate, and kind</li><li>Detail-oriented with strong communication skills</li><li>Able to work independently and collaboratively</li></ul>

Drafter

DescriptionConsult, educate and simplify supply chain practices through an innovative, web-based platform. Streamline inbound, and third-party processes, providing customized solutions.Work with sales staff to manage customers’ needs on a daily basisEffectively present solutions tailored to customers’ needsPresent a simplified technology solution developing a detailed analysis based on customers’ needs and industry trendsTake the lead in coordinating/developing/managing all aspects of customer support100-150 tasks daily SkillsCustomer service, Customer support, communication and people skills, administrative support, administration support, customer service oriented, customer relationship management, customer experience, Support, Call center support, communication and organization skills, communication and computer skills, supply chain processes, supply chain Top Skills DetailsCustomer service, Customer support, communication and people skills Additional Skills &amp; QualificationsA competitive and motivated mindset and a passion for maintaining business relationshipsTwo Year Degree requiredCoachable individual who can work in a fast paced environmentGo-getter mentality, passionate individualsComfortable in a fast-paced, and results-oriented environmentStrong and effective communicatorDetail oriented with strong organization &amp; a high level of urgencyAbility to think strategically about the personal impact to the client&#39;s long-term business strategyTeam-oriented individual, with a thirst and drive to compete for #1 every day Experience LevelEntry Level

ENTRY LEVEL - Client Relations Specialist

TEKsystems is looking to hire several ONSITE ENTRY LEVEL MAIL CLERKS for a large mortgage company out of Palm Harbor, FL!If you have reliable transportation, 3+ years of customer service experience, and can start in the next 2 weeks, please email your most updated resume to rsison @ teksystems.com - interviews are first come, first serve. Job Title: File ClerkHours: M-F 8:30a-5pStart date: 11/03/2025, 3 month project, but can go perm if you do well!<ul><li>Compliance: drug test</li></ul>Must haves: <ul><li>Must be reliable and have reliable transportation, as well as basic computer skills</li><li>Must have previous experience in document processing, paperwork filing, or a similar role is a plus</li><li>Must have strong attention to detail and organizational skills, and ability to work in a fast-paced environment</li><li>High School Diploma or equivalent</li></ul>Job description: <ul><li>Our client is seeking a dedicated and detail-oriented Document File Clerk to join their team in Palm Harbor, FL. In this role, you will be responsible for managing and processing important financial documents in a fast-paced environment.<ul><li>Open files and prepare documents for scanning by removing staples and organizing them in chronological order, scanning documents with a high level of attention to detail to ensure accuracy.</li><li>Process documents quickly and efficiently to meet deadlines, shredding confidential documents securely, as well as opening and sorting incoming mail.</li></ul></li></ul>Interview details: one virtual interview with me (15 minutes) and one final round with the Hiring Manager (30 minutes) – all through Microsoft Teams. #priorityeast

ENTRY LEVEL FILE CLERK

ENTRY LEVEL MAIL CLERK

Registration Clerk – Emergency Room (ER) or OutpatientOrange, CA and Mission Viejo CA LocationsSchedule: See shift options below (Full-time and part-time available) About the RoleJoin a fast-paced, high-impact team in the ER where you’ll be the first point of contact for patients in critical need. As a Registration Clerk, you’ll play a vital role in patient intake, insurance verification, and supporting emergency medical staff. What You’ll Do<ul><li>Greet and register patients in the ER</li><li>Collect and verify insurance and personal information</li><li>Navigate different registration workflows (e.g., uninsured, out-of-state)</li><li>Collaborate with nurses, physicians, EMTs, and firefighters</li><li>Push mobile computer stations and remain on your feet for extended periods</li><li>Maintain professionalism and empathy in high-stress situations</li></ul>Training &amp; Support<ul><li>12-day onboarding: 1 day classroom + 11 days hands-on shadowing</li><li>Access to job aids and SharePoint resources</li><li>Ongoing performance feedback and knowledge checks</li></ul>What We’re Looking For<ul><li>Strong customer service skills and punctuality</li><li>Compassionate, team-oriented, and eager to learn</li><li>Comfortable in a trauma center environment (blood, critical cases, 5150 patients)</li><li>Ability to multitask in a chaotic, fast-moving ER setting</li><li>any healthcare experience is a huge plus! (clinic, hospital, or other medical facility)</li></ul>Weekends and holiday are REQUIRED. (weekends usually rotate based on business needs)Available ShiftsOrange ﻿F/T ER Clerk: 4 days 10 hour shift start time between 10am and 12:30pm FT Clerk 4 days 10 hour shifts start time between 10am and 12:30pm possible 7pm shift FT Clerk 4 days 10 hours Shift start time between 6:30pm and 8pm (overnights)

ER Registration Clerk

Key Responsibilities:<ul><li>Coordinate and track editorial projects from start to finish to ensure smooth workflow</li><li>Serve as the primary liaison with content vendors, including contacting sources, tracking assignments, and following up as needed</li><li>Facilitate communication between stakeholders including doctors, writers, editors, and marketing counterparts</li><li>Source and organize assets such as stock photos; interface with writers and photographers when needed</li><li>Assist editors with web production, including uploading assets and posting stories in the CMS</li><li>Produce and post content within a CMS, including text and static images </li><li>Plan and position stories for various online audiences, including writing SEO- and social media-optimized headlines</li><li>Act as quality control for all online content, ensuring accuracy, consistency, and timely delivery</li><li>Support marketing campaigns by coordinating content requests and ensuring interviews and stories are completed on schedule</li><li>Monitor editorial calendars and maintain production timelines</li><li>Participate in the review and approval process for all content</li></ul><h3>Qualifications:</h3><ul><li>3+ years of experience in editorial coordination, content production, or digital publishing</li><li>Strong project management skills; able to juggle multiple deadlines and priorities</li><li>Self-starter with excellent organizational and communication abilities</li><li>Familiarity with tools like Smartsheet, Workfront, or similar project tracking platforms</li><li>Experience working in a CMS and basic web publishing</li><li>Ability to write and edit headlines for SEO and social media engagement</li></ul>

Editorial Coordinator

Description
					As a Service Coordinator you will be responsible for opening, dispatching and maintaining service work orders within SLA requirements. The ideal candidate will have mature customer service skills, strong verbal and written communication skills, and be proficient in Excel and Outlook. We are looking for career minded candidates who are willing to learn and grow with the company.

A Service Coordinator will:
● Enter and dispatch work orders
● Ensure that work orders have been received by subcontractors
● Verify the scheduled time and date of the work
● Enter accurate and complete notes in the system of correspondence with customers and subcontractors
● Act on all incoming phone calls
● Closing all service calls in the system when work is complete
● Update customer web based portals
● Effectively manage the dashboard and maintain customer as well as FSG SLA requirements
● Purchasing support
● Accounts Payable Processing
● Accounts Receivable Processing
					Skills
					Customer service, Customer support, Call center
					Top Skills Details
					Customer service,Customer support,Call center
					Additional Skills &amp; Qualifications
					● Thrive and adapt to a fast-paced dynamic environment.
● Maintain a strong ability to manage and complete projects under tight deadlines.
● Possess professional written and oral communication skills.
● Maintain an ability to see the larger picture.
● Retain a positive attitude with open, respectful communication.

TECHNICAL SKILLS
● Proficient in Google Gmail. Google Apps, &amp; Google Earth
● Proficient in Microsoft Excel
● Proficient in PDF creation and manipulation software (Bluebeam, Adobe)
● Familiarity with financial software
● Familiarity with cloud-based tracking software platforms
					Experience Level
					Entry Level

Electrical Troubleshooting

<h3>Position Summary</h3>This role involves the assembly and integration of electrical and mechanical components to build functional systems. The technician will perform tasks related to wiring, instrumentation, troubleshooting, and system verification, with a strong emphasis on safety, accuracy, and teamwork. <h3>Key Responsibilities</h3><ul><li>Assemble and integrate electrical/mechanical components using techniques such as wire stripping, crimping, soldering, and splicing.</li><li>Install wiring systems including conduit and EMT (bending, threading).</li><li>Conduct circuit testing and verification using digital multimeters (DMM) for AC/DC voltage and resistance measurements.</li><li>Install and verify functionality of transducers, thermocouples, flowmeters, and other test instruments.</li><li>Troubleshoot instrumentation and control systems.</li><li>Interpret and wire according to electrical schematics.</li><li>Mount enclosures and electrical devices, run conduit/EMT, and pull cables.</li></ul> <h3>Basic Qualifications</h3><ul><li>High school diploma or equivalent.</li><li>Strong understanding of electrical systems (120VAC and 24VDC).</li><li>Proficient in using hand tools and reading electrical schematics.</li><li>Ability to work independently and safely.</li><li>Experience working with electrical and mechanical devices.</li><li>Effective communication and documentation skills.</li><li>Familiarity with soldering techniques and Ethernet cable assembly is a plus.</li><li>Skilled in using voltmeters and oscilloscopes.</li><li>Flexibility to adapt to dynamic work schedules (early start, late finish, adjusted breaks).</li></ul> <h3>Preferred Qualifications</h3><ul><li>Experience with plumbing installation and fabrication, including threaded pipe, flared tubing, and compression fittings.</li></ul>

Electronic Technician 2

DescriptionIT Production Support Partner will provide tier 1 &amp; 2+ IT partnership for internal employees implementing, maintaining, and enhancing IT infrastructure. This includes providing technical support, ensuring world-class customer satisfaction, adherence to company policies and enforcing company standards. Through utilizing IT Service Management best practices and the ServiceNow platform this position focuses on technology support and deployment computers, tablets, mobile devices, printers, applications, and handheld scanners in a manufacturing environment. This includes asset management for hardware devices. This role will also participate in IT related projects and deployments as needed by the business and IT Organization. SkillsOffice 365 Top Skills DetailsOffice 365 Additional Skills &amp; QualificationsThis role is 100% onsite role supporting IT infrastructure in a Manufacturing Operations Environment. Experience LevelIntermediate Level

End User Support

The Engagement Manager II (EM II) is a delivery leadership position within the TEKsystems Global Service’s (TGS) organization, responsible for managing one or more engagements or engagement teams at a time. The EM II is responsible for managing customer experience through regular check-ins and timely updates on engagement progress. The EM II ensures high quality service delivery and a high level of client satisfaction that aligns with client success criteria. The role quantifies the business benefits of engagement outcomes throughout the engagement lifecycle. This position requires strong project management skills, proficiency in relevant technical practices, and a proven track record of successful client engagements. The role is measured by customer satisfaction, customer retention/expansion, financial targets achieved, and billable utilization for all engagements in their portfolio. This role may require travel several times per year. Essential Job Duties and Responsibilities: •	Advanced Engagement Management: Oversee engagements varying delivery models, to ensure that objectives are achieved, delivered according to schedule, and within budget. Additionally, ensuring that internal compliance requirements are fulfilled. Provides strategic value to clients and engagements consistently. •	Strategic Client Relationship Management: Builds rapport and maintains relationships with client stakeholders to understand their long-term goals and align services accordingly. •	Stakeholder Communication: Regularly informing internal and external stakeholders about the progress, challenges, and results of engagement activities. •	Financial Management: Managing the financial aspects of engagements, including budgeting, forecasting, and ensuring profitability. •	Resource Allocation and Optimization: Ensuring efficient utilization of resources across engagements, optimizing team performance and engagement outcomes. •	Risk Management and Mitigation: Identifying potential risks early and implementing strategies to mitigate them, ensuring engagement stability. •	Performance Reporting: Preparing detailed performance reports and presenting them to senior management and clients. •	Team Leadership and Development: Leading larger engagement teams, mentoring resources, and fostering a collaborative team environment. •	Client Satisfaction and Retention: Focusing on client satisfaction and retention by delivering high-quality services and addressing any issues promptly. •	Business Development: Identifying opportunities and collaborating with sales partners for upselling and cross-selling, aiding in organic business growth. Behavioral Competencies and Responsibilities: •	Manages Complexity: Makes sense of complex, high quantity, and sometimes contradictory information, to effectively solve problems. •	Action Oriented: Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. •	Communicates Effectively: Develops and delivers multimode communications that convey a clear understanding of the unique needs of different audiences. Actively listens to understand customer needs and articulate solutions options clearly. •	Customer Focus: Builds strong customer relationships and delivers customer-centric solutions. Takes a consultative approach to propose solutions that benefit the customer and solves their business needs being a trusted partner and advisor. •	Drives Results: Creates a climate where people are motivated to do their best to help the organization achieve its objectives. Hosts regular meetings with the team and encourages input from others. •	Collaboration: Works well with cross-functional teams, fostering a collaborative environment to achieve common goals. Required Experience: •	Bachelor’s Degree or equivalent experience. •	Minimum of 5 years of experience in project management. •	Excellent oral and written communication skills (English language). •	Analysis and problem-solving skills. •	Time management and organizational skills. •	People management skills. •	Experience in project management fundamentals or as an acting Scrum Master. •	Exposure to professional services agreements including the change management process. •	Exposure to IT Managed Services, project management classes, and other IT certifications. •	Demonstrated project risk analysis and mitigation skills. Preferred Experience: •	Experience in the IT Professional Services industry. •	Knowledge of CRM systems and customer engagement strategies. •	Certification in project management (PMP, PRINCE2, etc.). •	Experience with Agile methodologies: Scrum, Kanban, SAFe, XP. We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. •	Please click on the following link to learn more about our full-time internal employment benefits: https://www.teksystems.com/en/careers/benefits. o	Canada (English) full time internal employment benefits link - https://www.teksystems.com/en-ca/careers/benefitso	Canada (French) full time internal employment benefits link - https://www.teksystems.com/fr-ca/careers/benefitso	Link to downloadable PDF EMEA specific country benefits documents to share with talent - https://allegiscloud.sharepoint.com/sites/TheOne/HR/benefits/Pages/default.aspx •	A general description of any bonuses, profit sharing, commissions or other compensation offered for the position should be included: Additional earnings may be available through incentive programs like annual bonuses, commissions, profit sharing, etc.

Engagement Manager II

The Engagement Manager II (EM II) is a delivery leadership position within the TEKsystems Global Service’s (TGS) organization, responsible for managing one or more engagements or engagement teams at a time. The EM II is responsible for managing customer experience through regular check-ins and timely updates on engagement progress. The EM II ensures high quality service delivery and a high level of client satisfaction that aligns with client success criteria. The role quantifies the business benefits of engagement outcomes throughout the engagement lifecycle. This position requires strong project management skills, proficiency in relevant technical practices, and a proven track record of successful client engagements. The role is measured by customer satisfaction, customer retention/expansion, financial targets achieved, and billable utilization for all engagements in their portfolio. This role may require travel several times per year. Essential Job Duties and Responsibilities:• Advanced Engagement Management: Oversee engagements varying delivery models, to ensure that objectives are achieved, delivered according to schedule, and within budget. Additionally, ensuring that internal compliance requirements are fulfilled. Provides strategic value to clients and engagements consistently. • Strategic Client Relationship Management: Builds rapport and maintains relationships with client stakeholders to understand their long-term goals and align services accordingly. •Stakeholder Communication: Regularly informing internal and external stakeholders about the progress, challenges, and results of engagement activities. • Financial Management: Managing the financial aspects of engagements, including budgeting, forecasting, and ensuring profitability. • Resource Allocation and Optimization: Ensuring efficient utilization of resources across engagements, optimizing team performance and engagement outcomes. • Risk Management and Mitigation: Identifying potential risks early and implementing strategies to mitigate them, ensuring engagement stability. • Performance Reporting: Preparing detailed performance reports and presenting them to senior management and clients. • Team Leadership and Development: Leading larger engagement teams, mentoring resources, and fostering a collaborative team environment. • Client Satisfaction and Retention: Focusing on client satisfaction and retention by delivering high-quality services and addressing any issues promptly. • Business Development: Identifying opportunities and collaborating with sales partners for upselling and cross-selling, aiding in organic business growth. Behavioral Competencies and Responsibilities: • Manages Complexity: Makes sense of complex, high quantity, and sometimes contradictory information, to effectively solve problems. • Action Oriented: Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. • Communicates Effectively: Develops and delivers multimode communications that convey a clear understanding of the unique needs of different audiences. Actively listens to understand customer needs and articulate solutions options clearly. • Customer Focus: Builds strong customer relationships and delivers customer-centric solutions. Takes a consultative approach to propose solutions that benefit the customer and solves their business needs being a trusted partner and advisor. • Drives Results: Creates a climate where people are motivated to do their best to help the organization achieve its objectives. Hosts regular meetings with the team and encourages input from others. •Collaboration: Works well with cross-functional teams, fostering a collaborative environment to achieve common goals. Required Experience: •Bachelor’s Degree or equivalent experience. • Minimum of 5 years of experience in project management. • Excellent oral and written communication skills (English language). • Analysis and problem-solving skills. • Time management and organizational skills. • People management skills. • Experience in project management fundamentals or as an acting Scrum Master. • Exposure to professional services agreements including the change management process. •Exposure to IT Managed Services, project management classes, and other IT certifications. • Demonstrated project risk analysis and mitigation skills. Preferred Experience: • Experience in the IT Professional Services industry. •Knowledge of CRM systems and customer engagement strategies. • Certification in project management (PMP, PRINCE2, etc.). • Experience with Agile methodologies: Scrum, Kanban, SAFe, XP. We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. • Please click on the following link to learn more about our full-time internal employment benefits: https://www.teksystems.com/en/careers/benefits. o Canada (English) full time internal employment benefits link - https://www.teksystems.com/en-ca/careers/benefits o Canada (French) full time internal employment benefits link - https://www.teksystems.com/fr-ca/careers/benefitso Link to downloadable PDF EMEA specific country benefits documents to share with talent https://allegiscloud.sharepoint.com/sites/TheOne/HR/benefits/Pages/default.aspx• A general description of any bonuses, profit sharing, commissions or other compensation offered for the position should be included: Additional earnings may be available through incentive programs like annual bonuses, commissions, profit sharing, etc. • A posting close date added to the description: The expected posting close date is 10/30/25.

DescriptionDescription: The Engagement Manager II (EM II) is a delivery leadership position within the TEKsystems Global Service’s (TGS) organization, responsible for managing one or more engagements or engagement teams at a time. The EM II is responsible for managing customer experience through regular check-ins and timely updates on engagement progress. The EM II ensures high quality service delivery and a high level of client satisfaction that aligns with client success criteria. The role quantifies the business benefits of engagement outcomes throughout the engagement lifecycle. This position requires strong project management skills, proficiency in relevant technical practices, and a proven track record of successful client engagements. The role is measured by customer satisfaction, customer retention/expansion, financial targets achieved, and billable utilization for all engagements in their portfolio. This role may require travel several times per year. Essential Job Duties and Responsibilities <ul><li>Advanced Engagement Management: Oversee engagements varying delivery models, to ensure that objectives are achieved, delivered according to schedule, and within budget. Additionally, ensuring that internal compliance requirements are fulfilled. Provides strategic value to clients and engagements consistently.</li><li>Strategic Client Relationship Management: Builds rapport and maintains relationships with client stakeholders to understand their long-term goals and align services accordingly.</li><li>Stakeholder Communication: Regularly informing internal and external stakeholders about the progress, challenges, and results of engagement activities.</li><li>Financial Management: Managing the financial aspects of engagements, including budgeting, forecasting, and ensuring profitability.</li><li>Resource Allocation and Optimization: Ensuring efficient utilization of resources across engagements, optimizing team performance and engagement outcomes.</li><li>Risk Management and Mitigation: Identifying potential risks early and implementing strategies to mitigate them, ensuring engagement stability.</li><li>Performance Reporting: Preparing detailed performance reports and presenting them to senior management and clients.</li><li>Team Leadership and Development: Leading larger engagement teams, mentoring resources, and fostering a collaborative team environment.</li><li>Client Satisfaction and Retention: Focusing on client satisfaction and retention by delivering high-quality services and addressing any issues promptly.</li><li>Business Development: Identifying opportunities and collaborating with sales partners for upselling and cross-selling, aiding in organic business growth.</li></ul> Behavioral Competencies and Responsibilities <ul><li>Manages Complexity: Makes sense of complex, high quantity, and sometimes contradictory information, to effectively solve problems.</li><li>Action Oriented: Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.</li><li>Communicates Effectively: Develops and delivers multimode communications that convey a clear understanding of the unique needs of different audiences. Actively listens to understand customer needs and articulate solutions options clearly.</li><li>Customer Focus: Builds strong customer relationships and delivers customer-centric solutions. Takes a consultative approach to propose solutions that benefit the customer and solves their business needs being a trusted partner and advisor.</li><li>Drives Results: Creates a climate where people are motivated to do their best to help the organization achieve its objectives. Hosts regular meetings with the team and encourages input from others.</li><li>Collaboration: Works well with cross-functional teams, fostering a collaborative environment to achieve common goals.</li></ul> Required Experience <ul><li>Bachelor’s Degree or equivalent experience.</li><li>Minimum of 5 years of experience in project management.</li><li>Excellent oral and written communication skills (English language).</li><li>Analysis and problem-solving skills.</li><li>Time management and organizational skills.</li><li>People management skills.</li><li>Experience in project management fundamentals or as an acting Scrum Master.</li><li>Exposure to professional services agreements including the change management process.</li><li>Exposure to IT Managed Services, project management classes, and other IT certifications.</li><li>Demonstrated project risk analysis and mitigation skills.</li></ul> Preferred Experience <ul><li>Experience in the IT Professional Services industry.</li><li>Knowledge of CRM systems and customer engagement strategies.</li><li>Certification in project management (PMP, PRINCE2, etc.).</li><li>Experience with Agile methodologies: Scrum, Kanban, SAFe, XP.</li></ul>

DescriptionThe Engagement Manager II (EM II) is a delivery leadership position within the TEKsystems Global Services (TGS) organization, and it is responsible for managing one or more engagements or engagement teams at a time. The EM II manages customer experience through regular check-ins and timely updates on engagement progress. The EM II ensures high-quality service delivery and high client satisfaction that aligns with client success criteria. The role quantifies the business benefits of engagement outcomes throughout the engagement lifecycle. This position requires strong project management skills, proficiency in relevant technical practices, and a proven track record of successful client engagements. The role is measured by customer satisfaction, customer retention/expansion, financial targets achieved, and billable utilization for all engagements in their portfolio. This role may require travel several times per year. Essential Job Duties and Responsibilities: <ul><li>Advanced Engagement Management: Oversee engagements&#39; varying delivery models to ensure that objectives are achieved, delivered according to schedule, and within budget. Additionally, ensure that internal compliance requirements are fulfilled. Consistently provide strategic value to clients and engagements.</li><li>Strategic Client Relationship Management: Builds rapport and maintains relationships with client stakeholders to understand their long-term goals and align services accordingly.</li><li>Stakeholder Communication: Regularly inform internal and external stakeholders about engagement activities&#39; progress, challenges, and results.</li><li>Financial Management: Managing the financial aspects of engagements, including budgeting, forecasting, and ensuring profitability.</li><li>Resource Allocation and Optimization: Ensuring efficient utilization of resources across engagements, optimizing team performance, and engagement outcomes.</li><li>Risk Management and Mitigation: Identifying potential risks early and implementing strategies to mitigate them, ensuring engagement stability.</li><li>Performance Reporting: Preparing detailed performance reports and presenting them to senior management and clients.</li><li>Team Leadership and Development: Leading larger engagement teams, mentoring resources, and fostering a collaborative team environment.</li><li>Client Satisfaction and Retention: Focusing on client satisfaction and retention by delivering high-quality services and addressing any issues promptly.</li><li>Business Development: Identifying opportunities and collaborating with sales partners for upselling and cross-selling, aiding in organic business growth.</li><li>Behavioral Competencies and Responsibilities:</li><li>Manages Complexity: Makes sense of complex, high quantity, and sometimes contradictory information, to effectively solve problems.</li><li>Action Oriented: Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.</li><li>Communicates Effectively: Develops and delivers multimodal communications that convey a clear understanding of the unique needs of different audiences. Actively listens to understand customer needs and articulate solution options clearly.</li><li>Customer Focus: Builds strong customer relationships and delivers customer-centric solutions. Takes a consultative approach to propose solutions that benefit the customer and solves their business needs being a trusted partner and advisor.</li><li>Drives Results: Creates a climate where people are motivated to do their best to help the organization achieve its objectives. Hosts regular meetings with the team and encourages input from others.</li><li>Collaboration: Works well with cross-functional teams, fostering a collaborative environment to achieve common goals.</li></ul>Required Experience: <ul><li>Bachelor’s Degree or equivalent experience.</li><li>Minimum of 5 years of experience in project management.</li><li>Excellent oral and written communication skills (English language).</li><li>Analysis and problem-solving skills.</li><li>Time management and organizational skills.</li><li>People management skills.</li><li>Experience in project management fundamentals or as an acting Scrum Master.</li><li>Exposure to professional services agreements, including the change management process.</li><li>Exposure to IT Managed Services, project management classes, and other IT certifications.</li><li>Demonstrated project risk analysis and mitigation skills.</li></ul>Preferred Experience: Experience in the IT Professional Services industry. Knowledge of CRM systems and customer engagement strategies. Certification in project management (PMP, PRINCE2, etc.). Experience with Agile methodologies: Scrum, Kanban, SAFe, XP. A general description of any bonuses, profit sharing, commissions, or other compensation offered for the position should be included: Additional earnings may be available through incentive programs like annual bonuses, commissions, profit sharing, etc. Additional Skills &amp; QualificationsPreferred Experience:<ul><li>Experience in the IT Professional Services industry.</li><li>Knowledge of CRM systems and customer engagement strategies.</li><li>Certification in project management (PMP, PRINCE2, etc.).</li><li>Experience with Agile methodologies: Scrum, Kanban, SAFe, XP.</li></ul>

Engagement Manager ( Remote)The Engagement Manager II (EM II) is a delivery leadership position within the TEKsystems Global Service’s (TGS) organization, responsible for managing one or more engagements or engagement teams at a time. The EM II is responsible for managing customer experience through regular check-ins and timely updates on engagement progress. The EM II ensures high quality service delivery and a high level of client satisfaction that aligns with client success criteria. The role quantifies the business benefits of engagement outcomes throughout the engagement lifecycle. This position requires strong project management skills, proficiency in relevant technical practices, and a proven track record of successful client engagements. The role is measured by customer satisfaction, customer retention/expansion, financial targets achieved, and billable utilization for all engagements in their portfolio. This role may require travel several times per year. Essential Job Duties and Responsibilities: •	Advanced Engagement Management: Oversee engagements varying delivery models, to ensure that objectives are achieved, delivered according to schedule, and within budget. Additionally, ensuring that internal compliance requirements are fulfilled. Provides strategic value to clients and engagements consistently. •	Strategic Client Relationship Management: Builds rapport and maintains relationships with client stakeholders to understand their long-term goals and align services accordingly. •	Stakeholder Communication: Regularly informing internal and external stakeholders about the progress, challenges, and results of engagement activities. •	Financial Management: Managing the financial aspects of engagements, including budgeting, forecasting, and ensuring profitability. •	Resource Allocation and Optimization: Ensuring efficient utilization of resources across engagements, optimizing team performance and engagement outcomes. •	Risk Management and Mitigation: Identifying potential risks early and implementing strategies to mitigate them, ensuring engagement stability. •	Performance Reporting: Preparing detailed performance reports and presenting them to management and clients. •	Team Leadership and Development: Leading larger engagement teams, mentoring resources, and fostering a collaborative team environment. •	Client Satisfaction and Retention: Focusing on client satisfaction and retention by delivering high-quality services and addressing any issues promptly. •	Business Development: Identifying opportunities and collaborating with sales partners for upselling and cross-selling, aiding in organic business growth. Behavioral Competencies and Responsibilities: •	Manages Complexity: Makes sense of complex, high quantity, and sometimes contradictory information, to effectively solve problems. •	Action Oriented: Takes on new opportunities and tough challenges with a sense of urgency and enthusiasm. •	Communicates Effectively: Develops and delivers multimode communications that convey a clear understanding of the unique needs of different audiences. Actively listens to understand customer needs and articulate solutions options clearly. •	Customer Focus: Builds strong customer relationships and delivers customer-centric solutions. Takes a consultative approach to propose solutions that benefit the customer and solves their business needs being a trusted partner and advisor. •	Drives Results: Creates a climate where people are motivated to do their best to help the organization achieve its objectives. Hosts regular meetings with the team and encourages input from others. •	Collaboration: Works well with cross-functional teams, fostering a collaborative environment to achieve common goals. Required Experience: •	Bachelor’s Degree or equivalent experience. •	Minimum of 5 years of experience in project management. •	Excellent oral and written communication skills (English language). •	Analysis and problem-solving skills. •	Time management and organizational skills. •	People management skills. •	Experience in project management fundamentals or as an acting Scrum Master. •	Exposure to professional services agreements including the change management process. •	Exposure to IT Managed Services, project management classes, and other IT certifications. •	Demonstrated project risk analysis and mitigation skills. Preferred Experience: •	Experience in the IT Professional Services industry. •	Knowledge of CRM systems and customer engagement strategies. •	Certification in project management (PMP, PRINCE2, etc.). •	Experience with Agile methodologies: Scrum, Kanban, SAFe, XP. We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. •	Please click on the following link to learn more about our full-time internal employment benefits: https://www.teksystems.com/en/careers/benefits. o	Canada (English) full time internal employment benefits link - https://www.teksystems.com/en-ca/careers/benefitso	Canada (French) full time internal employment benefits link - https://www.teksystems.com/fr-ca/careers/benefitso	Link to downloadable PDF EMEA specific country benefits documents to share with talent - https://allegiscloud.sharepoint.com/sites/TheOne/HR/benefits/Pages/default.aspx •	A general description of any bonuses, profit sharing, commissions or other compensation offered for the position should be included: Additional earnings may be available through incentive programs like annual bonuses, commissions, profit sharing, etc. Top Skills DetailsProject management,Portfolio management,Program management,Digital marketing,Agile,Product management,Implementation,Communication and leadership skills,Requirement gathering,Data analysis,Profit and loss analysis,Support,Reporting,Agile software develop Additional Skills &amp; QualificationsPreferred Experience:•	Experience in the IT Professional Services industry.•	Knowledge of CRM systems and customer engagement strategies.•	Certification in project management (PMP, PRINCE2, etc.).•	Experience with Agile methodologies: Scrum, Kanban, SAFe, XP. Experience LevelExpert Level

Description
					As an organization, TEKsystems Global Services provides a continuum of services ranging from Engagement Management to full functional Outsourcing including Offshore Centers in Canada and India. Our model provides the ability to engage customers beyond staffing when asked for more ownership, capabilities, or methodology while enhancing client/consultant support.

We partner with progressive leaders to create opportunity, accelerate business transformation and help build the enterprises of tomorrow. We work with 80% of the Fortune 500 to address their technology, strategy, and talent needs. We innovate so industries stay ahead of what’s next. As a full stack technology and talent services provider, we partner with our customers across the globe to own change. Join us.

At TEKsystems Global Services, we live in the tech world. We’re out in front of the trends and tools that shape industry and create fresh opportunities. All-in, fully engaged, high energy partnership is how we approach everything – our commitments and our people. Our people are at the center, fueling our high-performance and our inclusive culture.

We’re doers, looking for doers who do the right thing. Roll-up your sleeves thought-leaders focused on creating possible. Team champions who declare success only when everyone achieves their ambitions. Sound like the career experience you’ve been searching for?


Let’s partner. Together, we can accomplish amazing things.

Here’s what the opportunity supported through our TEKsystems Global Services (TGS) Talent Acquisition Team requires:

Position Overview


We are seeking a dedicated Field Service Manager to lead our managed services operations primarily from our client&#39;s premises in Chicago IL. The role demands a comprehensive understanding of contractual commitments, mastery in reporting to those metrics, and the expertise to craft and deliver insightful presentations to the client. Outstanding communication skills are essential, given the on-site nature of the role. Strong background in Field Services, Desktop Support is required in addition to having previous asset management and/or imaging and development experience. High visibility and interaction with the user community including daily IT rounding of clinical and administrative areas working directly with area leaders.

Primary Responsibilities:


•	Service-Now or a comparable ITSM tool expertise: Demonstrate in-depth proficiency with Service-Now, leveraging its capabilities for ticketing, task management, knowledge, and reporting. The ability to extract, analyze, and present insights from Service-Now data is crucial.
•	Contractual Adherence &amp; Reporting: Ensure services perfectly align with contractual obligations. Expertly construct and present data-driven reports, emphasizing transparency. Craft these metrics to narrate an impactful story, drawing attention and fostering awareness for internal teams. When interfacing with the customer, highlight factors that directly affect end-user satisfaction. Provide a story-driven overview that pinpoints areas of excellence and those needing improvement, underscoring financial implications tied to the data.
•	Recruitment &amp; Team Building: Lead the hiring process for the Field Service team(s). Seek candidates aligning with our values and objectives, assessing technical and interpersonal aptitudes.
•	Discipline &amp; Personnel Management: Serve as the primary executor of our established progressive discipline system, fostering the growth of team members. This includes initiative-taking identification and management of performance issues, coupled with guidance, support, and corrective measures.
•	Stakeholder Relations: Forge robust relationships with clients, addressing their evolving needs and regularly seeking feedback for continuous improvement.
•	Team Guidance: Inspire and nurture the on-site team, conducting performance assessments and setting growth-oriented objectives.
•	On-Site Commitment: Maintain a consistent presence on site, on premise at the client location(s).
•	Understanding TEKsystems Offerings: Possess a deep understanding of TEKsystems&#39; additional service offerings. This knowledge is pivotal for the role&#39;s core responsibilities and for providing consultative advice to the client. When the customer explores options to outsource, build, innovate, or expand their environment, the manager&#39;s expertise in our offerings can guide decisions and foster further engagement.
•	Internal Collaboration &amp; TEKsystems Familiarity: Cultivate and nurture relationships within TEKsystems, spanning various departments and teams. A thorough comprehension of our internal processes, functions, and corporate culture is vital. This internal cohesion promotes seamless service delivery and underpins the manager&#39;s role as the linchpin between the client and our organization, ensuring consistent, high-quality outcomes.
Desktop Services Management:

Manage a cohesive team of Field Service Technicians, spanning various locations within the greater Chicago area.
Oversee the staffing and operations of walk-up assistance and tickets escalated through the process across these locations, ensuring end users receive immediate and proficient assistance. 
Ensure consistent support coverage during operational hours. Address special requests and support needs that may arise outside of these standard hours, coordinating with the team to ensure end-user requirements are met across all locations.
Lead and optimize the Asset management team, who manages the majority of the IT assets, images, deploys, recovery, and e-waste.
					 					Skills
					project management, agile, Program management, customer relationship management, Communication and leadership skills
					 					Top Skills Details
					project management,agile,Program management,customer relationship management
					 					Additional Skills &amp; Qualifications
					.
					 					Experience Level
					Intermediate Level

Engagement Manager ( Seattle )As an organization, TEKsystems Global Services (TGS) provides a continuum of services ranging from Engagement Management to full functional Outsourcing including Offshore Centers in Canada and India. Our model provides the ability to engage customers beyond staffing when asked for more ownership, capabilities, or methodology while enhancing client/consultant support. We partner with progressive leaders to create opportunity, accelerate business transformation and help build the enterprises of tomorrow. We work with 80% of the Fortune 500 to address their technology, strategy, and talent needs. We innovate so industries stay ahead of what’s next. As a full stack technology and talent services provider, we partner with our customers across the globe to own change. Join us.At TEKsystems Global Services, we live in the tech world. We’re out in front of the trends and tools that shape industry and create fresh opportunities. All-in, fully engaged partnership is how we approach everything – our commitments and our people. Our people are at the center, fueling our high-performance and our inclusive culture. We’re doers, looking for doers who do the right thing. Roll-up your sleeves thought-leaders focused on creating possible. Team champions who declare success only when everyone achieves their ambitions. Sound like the career experience you’ve been searching for? We’re looking for an Engagement Manager II to join our team. A practitioner who accelerates outcomes, affects positive change, and moves business forward. Let’s partner. Together, we can accomplish amazing things. Here’s what the opportunity supported through our TGS Talent Acquisition Team requires: General Description: The Engagement Manager II (EM II) is a delivery leadership position within the TEKsystems Global Service’s (TGS) organization, responsible for managing one or more engagements or engagement teams at a time. The EM II is responsible for managing customer experience through regular check-ins and timely updates on engagement progress. The EM II ensures high quality service delivery and a high level of client satisfaction that aligns with client success criteria. The role quantifies the business benefits of engagement outcomes throughout the engagement lifecycle. This position requires strong project management skills, proficiency in relevant technical practices, and a proven track record of successful client engagements. The role is measured by customer satisfaction, customer retention/expansion, financial targets achieved, and billable utilization for all engagements in their portfolio. This role may require travel several times per year.Essential Job Duties and Responsibilities:•	Advanced Engagement Management: Oversee engagements varying delivery models, to ensure that objectives are achieved, delivered according to schedule, and within budget. Additionally, ensuring that internal compliance requirements are fulfilled. Provides strategic value to clients and engagements consistently.•	Strategic Client Relationship Management: Builds rapport and maintains relationships with client stakeholders to understand their long-term goals and align services accordingly.•	Stakeholder Communication: Regularly informing internal and external stakeholders about the progress, challenges, and results of engagement activities.•	Financial Management: Managing the financial aspects of engagements, including budgeting, forecasting, and ensuring profitability.•	Resource Allocation and Optimization: Ensuring efficient utilization of resources across engagements, optimizing team performance and engagement outcomes.•	Risk Management and Mitigation: Identifying potential risks early and implementing strategies to mitigate them, ensuring engagement stability.•	Performance Reporting: Preparing detailed performance reports and presenting them to management and clients.•	Team Leadership and Development: Leading larger engagement teams, mentoring resources, and fostering a collaborative team environment.•	Client Satisfaction and Retention: Focusing on client satisfaction and retention by delivering high-quality services and addressing any issues promptly.•	Business Development: Identifying opportunities and collaborating with sales partners for upselling and cross-selling, aiding in organic business growth. Behavioral Competencies and Responsibilities:•	Manages Complexity: Makes sense of complex, high quantity, and sometimes contradictory information, to effectively solve problems. •	Action Oriented: Takes on new opportunities and tough challenges with a sense of urgency and enthusiasm.•	Communicates Effectively: Develops and delivers multimode communications that convey a clear understanding of the unique needs of different audiences. Actively listens to understand customer needs and articulate solutions options clearly.•	Customer Focus: Builds strong customer relationships and delivers customer-centric solutions. Takes a consultative approach to propose solutions that benefit the customer and solves their business needs being a trusted partner and advisor.•	Drives Results: Creates a climate where people are motivated to do their best to help the organization achieve its objectives. Hosts regular meetings with the team and encourages input from others.•	Collaboration: Works well with cross-functional teams, fostering a collaborative environment to achieve common goals. Required Experience: •	Bachelor’s Degree or equivalent experience.•	Minimum of 5 years of experience in project management.•	Excellent oral and written communication skills (English language).•	Analysis and problem-solving skills.•	Time management and organizational skills.•	People management skills.•	Experience in project management fundamentals or as an acting Scrum Master.•	Exposure to professional services agreements including the change management process.•	Exposure to IT Managed Services, project management classes, and other IT certifications.•	Demonstrated project risk analysis and mitigation skills. We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:<ul><li>Medical, dental &amp; vision</li><li>401(k)/Roth</li><li>Insurance (Basic/Supplemental Life &amp; AD&amp;D)</li><li>Short and long-term disability</li><li>Health and Dependent Care Spending Accounts (HAS &amp; DCFSA)</li><li>Transportation benefits</li><li>Employee Assistance Program</li><li>Time off/Leave (PTO, Vacation, or Sick Leave)  </li></ul>•	Please click on the following link to learn more about our full-time internal employment benefits: https://www.teksystems.com/en/careers/benefits. o	Canada (English) full time internal employment benefits link - https://www.teksystems.com/en-ca/careers/benefitso	Canada (French) full time internal employment benefits link - https://www.teksystems.com/fr-ca/careers/benefitso	Link to downloadable PDF EMEA specific country benefits documents to share with talent - https://allegiscloud.sharepoint.com/sites/TheOne/HR/benefits/Pages/default.aspx •	A general description of any bonuses, profit sharing, commissions or other compensation offered for the position should be included: Additional earnings may be available through incentive programs like annual bonuses, commissions, profit sharing, etc. SkillsProject management, Portfolio management, Program management, Digital marketing, Agile, Product management, Implementation, Communication and leadership skills, Requirement gathering, Data analysis, Profit and loss analysis, Support, Reporting, Agile software development methodology, Pmp, Strategy, stakeholder management skills, Data, Ms project, Scrum, Infrastructure, Cloud Additional Skills &amp; QualificationsPreferred Experience:•	Experience in the IT Professional Services industry.•	Knowledge of CRM systems and customer engagement strategies.•	Certification in project management (PMP, PRINCE2, etc.).•	Experience with Agile methodologies: Scrum, Kanban, SAFe, XP. Experience LevelIntermediate Level

DescriptionHybrid - in office, T/W/TH We are seeking an Engineering Designer I to assist the Engineering team. The Engineering team maintains the safety and longevity of our towers and ensures high level compliance with industry standards. Day to day you will use Computer Aided Drafting and Design to develop wireless carrier-specific construction drawings that may include electrical layouts, site plans, customer installation drawings, and structural modification drawings for telecommunication towers. As an Engineering Designer I, you will partner cross-functionally to, in accordance with customer feedback, verify customer applications, equipment placement, compound accuracy, revisions, and construction drawings. You will also perform other services as required by the Structural Engineering team. Ideal Candidate: 1) Civil Design Experience- Land Development and roadway design experience preferred, but not required- Any experience with drafting software would be helpful2) Bachelor’s degree in related field OR Associate degree in a related field + 1 year of construction, engineering firm, or telecommunications industry3) Advanced Steel, Civil 3D, Inventor, Infra Works, or other BIM software experience4) Detail oriented with the ability to produce accurate construction drawings and site plans5) Proficient with computer software programs, including AutoCAD 2017 Responsibilities•Operate AutoCAD with a basic understanding of national and internal CAD standards; prioritize work queues to meet deadlines.•Collaborate with Design team members and Engineers on design matters.•Maintain drawing integrity by continually updating CAD drawings with applicable additions and changes.•Utilize surveys and other information sources to maintain compound accuracy. Evaluate the best location for proposed equipment within the compound while considering contractual restrictions and ease of access.•Coordinate with team members and organizational partners to incorporate vendor equipment in construction documents and details.•Create unique detailing and designs for basic projects consisting of steel design, electrical engineering, and civil engineering.•Perform peer review of basic drawings.•Revise drawings in accordance with instructions from the engineer, customer, and team members

Engineering Designer

DescriptionJob DescriptionLevel 1 - 0-1 Years of IT ExperienceLevel 2 - 2-3 Years of experience Shifts:A side Days: Sunday, Monday, Tuesday, &amp; Every other Wednesday 6a - 6pA side nights: Same days as above except 6p - 6aB side Days: Thursday, Friday, Saturday, &amp; Every other Wednesday 6a - 6pB side Nights: Same as Above except 6p - 6a. Job Brief: We are seeking a highly skilled Data Center Technician to join our IT team. The Data Center Technicians will be responsible for the break-fix of GPUs, servers, network, and cabling, as well as ticket management (ITSM). The ideal candidate will have extensive experience in landing fully populated GPU or network racks within a data center environment, including rack movement, baying, leveling, grounding, hot-air containment, and overhead cable containment trays. They should be familiar with interpreting BOMs to ensure all materials are accounted for and have a strong knowledge of Ethernet cabling technologies, including copper, fiber (SM, MM, MPO), routing, dressing, and connectors. Responsibilities:•	Perform tasks listed under Level 1, Level 2, o	Move servers and switches to required destinations for installation.o	Inspect servers and switches to ensure they are not damaged.o	Install servers and switches and cable them according to the provided wire maps.o	Ensure all cables are bundled neatly and in accordance with standards.o	Double-check with network admins to ensure everything is cabled correctly and all connections are up.o	Install additional components needed (NIC, Drive, Memory).o	Assist in unboxing and prepping servers as needed.o	Audit servers and consumables.o	Troubleshoot a variety of servers and isolate the problem that the server is encountering.o	Order replacement parts and install them in servers and ship back the defective part to their respective vendors.o	Update firmware on servers to ensure the latest version is installed.o	Configure IP addresses and default login credentials on servers.o	Assist network admins on any issues they are having with a server, including replacing broken or damaged cables, re-routing cables to different ports on the server or switch, replacing optics on both server and switch ports, changing out parts, and installing upgraded versions of those parts in servers.o	Temporarily rack and stack a server or switch in a cabinet and cable it so the network admin can remotely log in and run configurations on the device.o	Assist network admins who reach out requesting specific assistance with servers or switches.o	Deploy and configure GPUs in servers, ensuring proper installation and functionality.o	Perform break-fix tasks, including troubleshooting and replacing faulty components.o	Provide advanced troubleshooting support and resolution of tickets.o	Serve as the initial contact/liaison between team members and management.o	Prioritize and manage workload across the team.o	Review build documentation before projects and validate any questions or concerns.o	Direct build activities related to data center operations.o	Ensure projects are aligned with data center standards.o	Provide thought leadership to aid with growth across the program.o	Manage multiple simultaneous projects with a high degree of stress within the work environment.o	Monitor project deadlines and provide status updates to project managers.o	Ensure compliance with safety measures and data center standards.o	Deploy and configure GPUs in servers, ensuring proper installation and functionality.o	Perform break-fix tasks related to GPUs, including troubleshooting and replacing faulty components.•	Perform break-fix tasks on GPUs, servers, network, and cabling.•	Manage tickets using ITSM tools.•	Land fully populated GPU or network racks within the data center environment, including rack movement, baying, leveling, grounding, hot-air containment, and overhead cable containment trays.•	Interpret BOMs to ensure all materials are accounted for.•	Install, test, and label copper and fiber infrastructures within the data center.•	Handle and install optical modules such as SFPs and QSFP style connectors.•	Scope and clean fibers (SC, LC, MPO styles).•	Rack and stack equipment within existing racks.•	Patch fiber and copper cables.•	Lead and manage teams effectively.•	Travel as required.•	Work with DC power and DC powered equipment.•	Provide daily communication and document progress using customer tracking mechanisms, MS Office, and digital photos.•	Work in a Microsoft data center environment.•	Familiar with telecom engineering designs specific to enterprise-level data centers. Requirements:•	1-2+ years of deployment and/or break-fix experience in a data center.•	Understanding of landing fully populated GPU or network racks within a data center environment.•	knowledge of Ethernet cabling technologies, including copper, fiber (SM, MM, MPO), routing, dressing, and connectors.•	Experience with handling and installing optical modules such as SFPs and QSFP style connectors.•	Experience with scoping and cleaning fibers (SC, LC, MPO styles).•	Experience with racking and stacking equipment within existing racks.•	Experience with patching fiber and copper cables.•	Proven experience in leading teams.•	Willingness to travel as required.•	Experience with DC power and DC powered equipment.•	Strong communication skills and ability to document progress using customer tracking mechanisms, MS Office, and digital photos.•	Experience working in a Microsoft data center environment.•	Familiarity with telecom engineering designs specific to enterprise-level data centers. SkillsData center, deployment, fiber optic cable, Cable, Rack and stack, Cabling, Troubleshooting, Cat6, Cat5, GPU Top Skills DetailsData center, deployment, fiber optic cable, Cable, Rack and stack, Cabling, Troubleshooting Additional Skills &amp; QualificationsPreferred Certifications:•	CompTIA A+ or equivalent experience .•	CompTIA Server+ or equivalent experience .•	CCENT or equivalent experience .•	Windows OS experience .•	CCNA certification preferred .•	MCP/MSCE certification preferred .Scripting experience preferred – PowerShell, Python, Bash . Onsite in Mt. Pleasant, WI -Seeking a team based out of the South Eastern Wisconsin area who will be focused on GPU cluster deployments within MKE 03 and 04, Mt Pleasant, WI. Multiple resources across all 4 core MSFT shifts (A/B/Days/Nights) on a 3x4x12 schedule Experience LevelEntry Level

Entry Level - Data Center/Fiber Optic Technician

DescriptionEntry-level opportunity to join the Data Center Industry as a cable technician. Prior military preferred, or any kind of wiring, cabling, or electronic experience. On the job training offered! Consistent overtime: 58 hour workweek, first shift schedules7am-5pm Monday-Friday7am-3pm Saturdays

Entry Level Cable Technician

Consumer Loan 12/1 100% Onsite until released to hybrid schedule: Nesting 12/24- 1/9Training hours: 4:00pm – 12:30amNormal shifts available after training: Sun – Fri OR Mon – Sat FLEX: 3:30pm – 1:00am | 4:00pm – 1:30am | 4:30pm – 2:00am Scope<ul><li>This position involves taking back-to-back inbound calls, sitting at a desk, working on a computer, navigating two monitors and several programs to assist members with checking &amp; saving account requests.</li><li>Company is looking for individuals who are dependable and committed to quickly resolving needs while providing excellent service to company account holders.</li></ul>Once hybrid:<ul><ul><li>Cannot use satellite, hot spots, wireless point to point, extenders, WiFi, or pay-per-data services. The equipment will not function consistently or with sufficient quality on these services/methods.</li><li>Minimum of 50 mbps download speed and 25 mbps upload speed</li><li>Ethernet connection is required</li></ul><li>Ability to setup and install workstation equipment within 8-12 feet of modem/router. Workstation must be plugged directly into router with the cables provided by the company. Two ports are needed for one workstation setup.<ul><li>Do not attempt to use a longer cable --- equipment will not work satisfactorily. Internet service providers will install additional hard-wired connections in desired locations upon request; any associated expense is not provided or reimbursed by the client.</li><li>Your desk must have adequate space for two monitors, a phone, keyboard and mouse.</li><li>Workspace must be free of distractions. (family members, children, barking dogs, TV etc.)</li><li>Previously established/installed high-speed internet connection (non-satellite) which is not public or shared; client will not provide it or reimburse for it.</li></ul></li></ul>Training:<ul><li>Training is M-F, 4:00PM-12:30AM CST (Training duration is 15 working days consisting of 10-11 days of trainer led instruction and OJT plus 5 working days of field exercises on the phone) Classes are Mon-Fri</li><li>The days and times of your skill training and your permanent schedule are going to be different.</li><li>Immediately after completion of training, trainees will go through 10 working days of nesting. During nesting, you will be taking calls, have one hour debriefs and receive extra procedural guidance. you will work the training schedule during nesting. After nesting, you will work your assigned shift and schedule (Mon-Sat or Sun-Fri) must meet teleworking guidelines including satisfactory performance &amp; attendance.</li><li>Approximately 10 business days after nesting, you will attend 12-15 days of bridge training where you will learn the rest of your skill. The scheduled time of this training will be different from your regular shift. Successful completion of bridge training is required to be considered for conversion to a full time employee.</li></ul>Description:<ul><li>Ensure account and member security by identifying red flags and safeguarding member assets and account information.</li><li>Provide account information and perform basic account transactions.</li><li>Route members to the appropriate departments.</li><li>Provide account balances and review transactions on member and business accounts.</li><li>Transfer funds on member and business accounts, to other members or financial institutions.</li><li>Open new accounts and educate members or potential members on products and services that best meet their needs.</li><li>Enroll members in online and mobile banking and provide features, benefits and general guidance related to these services.</li><li>Order debit cards for new and existing members</li><li>Debit Card research related to transactions on members’ debit cards, limit increases</li><li>Handle lost, stolen or misplaced debit card queries.</li><li>Submit disputes for unauthorized electronic checks.</li><li>Releasing Direct Deposits</li><li>Perform complex account transactions such as account shutdown and stop payments on checks, etc.</li></ul>Qualifications (Required):<ul><li>High School Diploma or equivalent.</li><li>Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.</li><li>Proficiency with computers, and strong typing skills.</li><li>Ability to ask prying questions and diffuse tense situations when needed.</li><li>Strong time management and decision-making skills.</li><li>Adaptability and accountability.</li></ul>Shifts:<ul><li>Representatives will get their schedule 2 weeks ahead of time and will only be scheduled 5 days a week but must be flexible.</li></ul>Pay: $17.50 #eastpriority25

Entry Level Call Center Representative (Overnight)

Make a Difference Every Day. Grow Your Career. Join a Team That Cares.As a Bank Teller, you’ll be the face of our organization — helping members access financial solutions that support their goals and improve their lives. Whether it’s opening a new account, guiding someone through a loan application, or solving a complex issue, you’ll be empowered to make a real impact.This role is ideal for someone who enjoys problem-solving, thrives in a collaborative environment, and is passionate about helping others succeed financially. <h3>What You’ll Do</h3><ul><li>Support Members: Assist with account openings (checking, savings, IRAs, trusts, estates) and guide members through loan and credit card applications.</li><li>Solve Problems: Research and resolve account or loan discrepancies with care and accuracy.</li><li>Be a Financial Guide: Educate members on our full suite of products and services to help them make informed decisions.</li><li>Drive Growth: Identify opportunities to deepen member relationships.</li><li>Ensure Accuracy: Handle cash and negotiable instruments securely and responsibly.</li><li>Collaborate &amp; Lead: Support and train junior team members, contributing to a positive team culture.</li><li>Stay Compliant: Understand and follow federal regulations related to financial services.</li><li>Branch Operations: May assist with vault procedures and ATM custodianship.</li></ul> <h3>Why You’ll Love It Here</h3><ul><li>Team-Oriented Culture: Work alongside supportive colleagues who are invested in your success.</li><li>Career Development: Gain valuable experience and training to grow within the organization.</li><li>Meaningful Work: Help people achieve financial wellness and build lasting relationships.</li></ul>

Entry Level Floating Bank Teller

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