DescriptionWe are seeking a detail-oriented IT Financial Analyst to support and manage capital spend activities related to IT Infrastructure. This role requires prior experience in IT infrastructure, strong proficiency in Excel and excellent analytical skills.<h3>Key Responsibilities:</h3>Capital Spend Lifecycle Management:<ul><li>Validate and execute purchase order requests based on available funding and project scope.</li><li>Track purchase orders from initiation through delivery and invoicing.</li><li>Verify invoices and monitor equipment delivery and tracking.</li><li>Coordinate intercompany billing and ensure timely execution of spend.</li><li>Collaborate with the RCE Center of Excellence to identify and mitigate risks related to capital spending.</li><li>Support OUS (Outside US) purchase order coordination.</li><li>Participate in weekly vendor calls to ensure alignment and progress.</li></ul>Process Optimization &amp; Reporting:<ul><li>Identify and implement process improvements.</li><li>Develop and maintain metrics to monitor performance.</li><li>Provide financial analysis support for key capital projects.</li><li>Conduct monthly reviews of departmental financial performance vs. plan.</li><li>Recommend enhancements to reporting and analysis processes.</li><li>Build strong partnerships with internal stakeholders.</li></ul><h3>Required Skills &amp; Qualifications:</h3>Education:<ul><li>Bachelor’s degree in Computer Science, Business Administration, or a related field; or equivalent experience.</li></ul>Experience:<ul><li>Minimum 3 years of experience in IT Infrastructure, Asset Management, or IT Project Coordination.</li><li>3–5 years of IT experience in a large or mid-sized multinational healthcare organization.</li><li>Experience with vendor management and financial analysis.</li></ul>Technical Skills:<ul><li>Proficient in Microsoft Office Suite, especially Excel (including VLOOKUPs and Pivot Tables), PowerPoint, and Word.</li><li>Strong analytical and data interpretation skills.</li><li>Experience with Power BI is a plus.</li></ul>Soft Skills:<ul><li>Excellent verbal and written communication skills.</li><li>Strong project management and organizational abilities.</li><li>Ability to work effectively in a matrixed environment.</li><li>Comfortable presenting insights and recommendations to senior leadership.</li></ul>

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IT Financial Analyst

DescriptionThe IT Help Desk Representative 1 provides support for tier 1 incident resolution, change requests and how-to requests reported to the Bank IT Employee Helpdesk. Responsibilities include initial assessment, triage, research, and resolution of tier 1 incidents and requests regarding the use of application software, hardware and/or infrastructure components. The Bank Help Desk Representative 1 is responsible for collecting support information through phone, instant message and email conversations with employees, accessing support tools, and escalation to second tier support staff as required. Essential Functions (primary functions and/or reasons the job exists in order of importance)1.	Provides support for tier 1 incident resolution, change requests and how-to requests reported to the IT Employee Helpdesk. 2.	Provides initial assessment, triage, research, and resolution for all hardware and software, computer and communications systems questions and problems for employees. 3.	Provides resolution, recommends corrective action for recurring problems, and/or escalates issue to appropriate tier-2 support personnel.4.	Accurately documents calls in ticketing system including, but not limited to, correspondences with the customer, problem analysis, troubleshooting performed and resolution; and ensures proper closure of all issues.5.	Monitors queues to ensure requests are properly transferred and received by the appropriate tier-2 groups.6.	Assists with revising/documenting appropriate standards, process improvements, policies and procedures.7.	Focuses on continuous enhancement of customer service experience and increasing first call resolution. 8.	Acts as a liaison between end-users and technical staff to communicate issues, problems, and questions.9.	Analyzes and troubleshoots issues as reported. 10.	Ensures telephone and email response coverage during normal help desk hours of operation. 11.	May work on small to medium complexity assignments and actively participates in special projects, as assigned.12.	Executes and oversees the New Hire process coordinating with IT teams and leaders to implement a new employee/consultant setup.SkillsHelp desk support, Troubleshooting, Windows, Customer service, Active directory, Password reset, Office 365, Support, Ticketing system, Outlook, Windows 11, Help desk, Service desk, Helpdesk troubleshooting, Remote desktop, Service NowAdditional Skills &amp; QualificationsStrong soft skills include: communication, customer facing, motivated, positive attitued, problem solving, collaboration and a desire to learnInterview will focus on soft skills and any work history. Technical will be more do you know it and tell us about your experience rather than heavy technicalOnsite 5 days a week with some hyrid flexibility

IT Help Desk Representative

Job DescriptionWe are seeking a hands-on, detail-oriented Healthcare IT Imaging &amp; Deployment Technician to support the onsite imaging and deployment of radiologist workstations as part of a large-scale implementation of a cloud-based PACS system. This role is critical to ensuring a smooth transition for radiologists across the health system, with a focus on delivering high-performance, fully configured diagnostic environments tailored to clinical workflows and patient care. *2 - 3 years or more of IT Healthcare Support Experience Required to be considered for this role* Key Responsibilities:• Perform onsite imaging &amp; deployment of radiologist workstations, including imaging software installation, diagnostic monitor calibration, and peripheral configuration.• Collaborate with radiologists, clinical IT, and PACS administrators to ensure each deployment meets specialty-specific workflow needs.• Conduct pre-deployment site assessments to verify readiness (network, power, ergonomics, etc.).• Troubleshoot and resolve technical issues during installation and post-deployment support.• Document workstation configurations, deployment status, and asset tracking in accordance with project standards.• Coordinate with imaging vendors and internal teams to manage hardware logistics and software licensing.• Assist in the imaging and configuration of computers and workstations to support the new environment.• Collaborate with IT, radiology, and clinical teams to ensure hardware compatibility and software readiness.• Perform system imaging, software installation, and configuration of diagnostic workstations and viewing stations.• Support network connectivity and peripheral setup (e.g., monitors, dictation devices, printers).• Conduct quality assurance checks to ensure systems meet performance and security standards. Top Skills Preferred:Imaging, Deployment, Windows, health care, application support, SCCM, Hardware, Desktop, Troubleshooting, Customer service *Please apply if you&#39;re interested in hearing more abou﻿t the opportunity and if you feel you&#39;re capable of completing any of these job duties* *We are looking to set up interviews as early as this week* *Medical, Dental, and Vision Benefits Offered from Day One* * If you are interested in hearing more about this opportunity, please send your updated resume and contact information to me at: zkanouse@ teksystems.com (no space in email address) * Workplace TypeThis is a fully onsite position in Grand Rapids, MI. Pay and BenefitsThe pay range for this position is set at $33.00 an hour. • Medical, dental &amp; vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

IT Imaging & Pc Deployment Technician (IT Healthcare Experience Required)

Job DescriptionWe are seeking a hands-on, detail-oriented Healthcare IT Imaging &amp; Deployment Technician to support the onsite imaging and deployment of radiologist workstations as part of a large-scale implementation of a cloud-based PACS system. This role is critical to ensuring a smooth transition for radiologists across the health system, with a focus on delivering high-performance, fully configured diagnostic environments tailored to clinical workflows and patient care. *2 - 3 years or more of IT Healthcare Support Experience Required to be considered for this role* Key Responsibilities:• Perform onsite imaging &amp; deployment of radiologist workstations, including imaging software installation, diagnostic monitor calibration, and peripheral configuration.• Collaborate with radiologists, clinical IT, and PACS administrators to ensure each deployment meets specialty-specific workflow needs.• Conduct pre-deployment site assessments to verify readiness (network, power, ergonomics, etc.).• Troubleshoot and resolve technical issues during installation and post-deployment support.• Document workstation configurations, deployment status, and asset tracking in accordance with project standards.• Coordinate with imaging vendors and internal teams to manage hardware logistics and software licensing.• Assist in the imaging and configuration of computers and workstations to support the new environment.• Collaborate with IT, radiology, and clinical teams to ensure hardware compatibility and software readiness.• Perform system imaging, software installation, and configuration of diagnostic workstations and viewing stations.• Support network connectivity and peripheral setup (e.g., monitors, dictation devices, printers).• Conduct quality assurance checks to ensure systems meet performance and security standards. Top Skills Preferred:Imaging, Deployment, Windows, health care, application support, SCCM, Hardware, Desktop, Troubleshooting, Customer service *Please apply if you&#39;re interested in hearing more abou﻿t the opportunity and if you feel you&#39;re capable of completing any of these job duties* *We are looking to set up interviews as early as this week* *Medical, Dental, and Vision Benefits Offered from Day One* * If you are interested in hearing more about this opportunity, please send your updated resume and contact information to me at: zkanouse@ teksystems.com (no space in email address) * Workplace TypeThis is a fully onsite position in Muskegon, MI. Pay and BenefitsThe pay range for this position is set at $33.00 an hour. • Medical, dental &amp; vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Description **The IT Infrastructure Project Manager will manage projects and implement efficient processes required to deliver solutions. The position will gather and document requirements, then create and manage project plans that include milestones while identifying dependencies and critical paths. The ideal candidate for this position can manage project work tasks, schedules, liaison with employees and 3rd party partners. The candidate must hold teams accountable, while maintaining good relationships. Responsibilities• Lead the planning, execution, monitoring and controlling, and closing of an IT project.• Should be able to handle multiple projects at the same time.• Facilitate the definition of project scope, goals, and deliverables.• Define project tasks and separate tasks into major milestones.• Develop full scale project plans, milestones, timelines.• Manage project scope and budget for multiple projects concurrently.• Assemble and coordinate project staff.• Manage project resource allocation.• Provide Status to the team and stakeholders on agreed frequency.• Hold people accountable on tasks and deadlines. SkillsProject management, Infrastructure, Microsoft, Windows, SharePoint, Tenant Migration Additional Skills &amp; Qualifications5+ years Working knowledge on Agile, Kanban and Waterfall, and PMP or PRINCE2 certifications are a plus• Good at gathering documenting requirements.• Bachelor’s degree in Information Technology, Computer Engineering, or 5+ yrs of experience managing IT projects.• Excellent Communication and negotiation skills• Excellent organizational skills, and follow-up with internal colleagues and supervisors on tasks and issues• Willing to get hands dirty and go above and beyond.• Collaborative and a team person with a pleasant personality and ready to help. Other Skills/AbilitiesStrategic SkillsAbility to learn new skills and knowledge. Ability to understand concepts and complexity comfortably. Open to change and will try anything to find solutions. Able to handle uncertainty and make decisions without knowing the whole story Operating SkillsAbility to discern between tasks to determine how best to accomplish goals and organize task/people assignments to get results in a timely way. Ability to figure out processes and simplify them in order to maximize workflow. Behavior SkillsAbility to manage people and situations when conflicts arise. Ability to seize opportunities with the drive to complete goals. Reasoning AbilityAbility to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem solving and prioritizing multiple tasks. Personal and Interpersonal SkillsAbility to establish and grow relationships with employees and third-party partners through effective verbal and written communication. Dedicated to the needs of employees and third-party partners and has the patience to actively listen to all business stakeholders. Able to solve problems and skillfully negotiate with a minimum of noise while managing stress. Demonstrates integrity and trust through appr

IT Infrastructure PM

Job Description - x5 Openings!Our client is in need of Network Conversion Technicians to participate in a critical project to upgrade all of the networking equipment in of the client&#39;s locations across the country by the end of 2026. The right candidate should have experience working in an IT Support role previous (helpdesk and/or desktop support) and have enough working knowledge of IT hardware/software to be able to work over the phone with a user in an onsite location to walk through the necessary steps to remotely convert from the old network to the new network and conduct test orders to validate the conversion was successful. They will be following a very detailed process with documented steps to follow, and the scripts they are running/automation they are deploying will all be prewritten, so attention to detail and strong ability to explain directions to the onsite contact will be most important. Shift / Schedule:This team will be working Monday-Thursday from 11:30pm-9:30am, with each person expected to convert 3 onsite locations a night (conversions are estimated to take 3 hours). Skills Preferred:Desktop, Help desk support, Customer service, Support, Troubleshooting, Phone support, network support Additional Skills &amp; QualificationsIf someone has some networking knowledge that would be helpful since they will be walking the onsite contacts through setting up network gear, but they will NOT be configuring the network and any networking issues will be escalated to that team. *Please apply if you&#39;re interested in hearing more about theopportunity* *We are looking to set up interviews as early as next week* * CompTIA Certifications are desirable for this role * *Medical, Dental, and Vision Benefits Offered from Day One* * If you are interested in hearing more about this opportunity, please send your updated resume and contact information to me at: zkanouse@ teksystems.com (no space in email address) * Workplace TypeThis is a fully onsite position in Ann Arbor, MI Pay and BenefitsThe pay range for this position is $17.00 - $21.00 Eligibility requirements apply to some benefits and may depend on your jobclassification and length of employment. Benefits are subject to change and may besubject to specific elections, plan, or program terms. If eligible, the benefitsavailable for this temporary role may include the following: • Medical, dental &amp; vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

IT Network Conversion Technicians (3rd Shift Onsite Roles)

Description
					Overview
Our client is seeking an experienced Information Technology Project Manager to join our Torrance office. The successful candidate will lead IT infrastructure projects that integrate networking, wireless, cybersecurity, servers, storage, and cloud-based technologies, including Cisco, Aruba/HP, and Fortinet solutions.
This role is responsible for ensuring that projects are delivered on time, within budget, and aligned with client objectives. The Project Manager will act as the primary liaison between clients, engineers, and vendors—bridging business goals with technical implementation while maintaining disciplined project management practices and exceptional communication.
The ideal candidate will have a comprehensive understanding of network and systems architecture—including core, edge, route/switch, LAN, WAN, WLAN, SD-WAN, and cloud-managed infrastructure—as well as working knowledge of VoIP, servers, storage, and cybersecurity frameworks.
________________________________________
What Your Typical Day Will Be
Project Lifecycle Leadership
•	Manage multiple concurrent IT infrastructure and networking projects through all phases—initiation, planning, execution, monitoring, and closing—aligned with PMI/PMBOK standards.
•	Oversee deployment of on-premises and cloud-based solutions in networking, wireless, VoIP, servers, storage, and cybersecurity environments.
•	Ensure that all projects meet technical requirements, adhere to standards, and achieve client satisfaction.
Technical Coordination
•	Collaborate with engineering teams deploying Cisco, Aruba/HP, and Fortinet technologies in both traditional and cloud-managed environments.
•	Coordinate design and integration across LAN, WAN, WLAN, SD-WAN, VoIP (on-prem and hosted), cloud networking, and cybersecurity systems.
•	Maintain proficiency in routing, switching, VLANs, VPNs, and network protocols such as TCP/IP, BGP, OSPF, and EIGRP.
•	Support hybrid solutions using Cisco Meraki, Aruba Central, Fortinet FortiGate Cloud, and hosted VoIP/UCaaS platforms.
•	Manage infrastructure upgrades, migrations, and hybrid cloud integrations to ensure scalability, resilience, and security.
Stakeholder &amp; Client Communication
•	Serve as the primary point of contact for clients and project stakeholders.
•	Conduct kickoff meetings, status updates, and project closeouts to maintain clear alignment and expectations.
•	Communicate technical topics in business-relevant language while ensuring engineers have precise implementation details.
Scope, Schedule &amp; Budget Management
•	Develop and maintain detailed project schedules, budgets, and risk management plans.
•	Manage scope and change control processes to maintain project discipline.
•	Track progress and performance using Microsoft Project, Smartsheet, or equivalent tools.
Site Assessments &amp; Implementation Oversight
•	Conduct site surveys and job walks to validate design and readiness.
•	Partner with Estimation and Engineering teams to produce accurate bids, SOWs, and technical documentation.
Vendor &amp; Partner Management
•	Coordinate with vendors, suppliers, and subcontractors to ensure timely, high-quality deliverables.
•	Monitor vendor performance to verify adherence to specifications and quality standards.
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What You Bring to the Table
Experience
•	Minimum of 8 years of IT project management experience with a focus on networking, wireless, servers, storage, cloud, VoIP, or cybersecurity projects.
•	Proven record managing enterprise-level deployments involving Cisco, Aruba/HP, and Fortinet technologies across on-prem and cloud environments.
•	Strong technical knowledge of LAN, WAN, WLAN, SD-WAN, VoIP (on-prem and hosted), and networking protocols (BGP, OSPF, EIGRP).
•	Familiarity with enterprise servers, storage systems, virtualization platforms, and cloud services (AWS, Azure, or private cloud).
•	Experience with cloud-managed security platforms, such as Fortinet FortiManager/FortiGate Cloud, or comparable technologies.
•	Experience working within Agile or Scrum methodologies is highly valued and considered a plus.
Certifications
•	PMP Certification – Required
•	Cisco (CCNA/CCNP) and/or Aruba (ACMA/ACMP) certifications – Preferred
•	Fortinet Certified Professional (FCP) – Preferred
Education
•	Bachelor’s degree in Information Technology, Computer Science, or a related field – Preferred
Skills &amp; Competencies
•	Strong leadership and communication skills for cross-functional and client collaboration.
•	Deep understanding of project budgeting, forecasting, and financial accountability.
•	Proficiency with scope, schedule, and resource management tools.
•	Skilled in Microsoft Project &amp; Microsoft Excel documentation platforms.
•	Ability to interpret and create technical documentation, RFPs, and SOWs.
•	Strong analytical mindset and problem-solving capabilities.
Other Requirements
•	Ability to travel as required for site visits, client meetings, and implementation oversight.
•	Valid driver’s license and reliable transportation.
					 					Skills
					Program management, Project management, MSP, federal government, itil service management, ITIL, PGMP
					 					Top Skills Details
					Program management,Project management,MSP,federal government
					 					Additional Skills &amp; Qualifications
					5 days onsite
					 					Experience Level
					Intermediate Level

IT Network Project Manager - PMP

Job Title: Desktop Support Technician – Onsite PlantSupportLocation: Carthage, MissouriType: 12-Month Contract (Potential for Extension)Schedule: First Shift (8 AM – 5 PM), OnsiteTravel/On-Call: Occasional travel and remote support;must have own vehicle Overview:TEKsystems is hiring a Desktop Support Technician to provide onsite IT support at a manufacturing plant in Carthage, MO. This role supports critical systems including workstations, phones, servers, and plant-connected devices. You’ll work closely with global IT teams and plant personnel to ensure system reliability and support ongoing initiatives. Responsibilities:<ul><li>Troubleshoot and resolve hardware/software issues</li><li>Maintain communication during issue resolution</li><li>Track support tickets using service management tools</li><li>Support system outages and downtime coordination</li><li>Roll out new IT processes and equipment</li><li>Ensure compliance with IT policies</li><li>Lead or assist with IT projects</li><li>Provide 24/7 support as needed</li></ul>Qualifications:<ul><li>3–4 years of IT support experience (manufacturing preferred)</li><li>Strong troubleshooting and communication skills</li><li>Familiarity with enterprise IT tools</li><li>Ability to work independently</li><li>Reliable personal vehicle required</li></ul>Why TEKsystems?<ul><li>Long-term opportunity with growth potential</li><li>Dynamic, hands-on environment</li><li>Possibility to expand into additional roles</li></ul>Apply with your resume and availability.Client name will be shared during the interview process.﻿

IT Plant Support Analyst

Top Skills&#39; Details1. Technical Experience (Computer Science or Engineering Experience)2. Project Management Experience (Can be certifications, or actual experience as a PM) (At least 2 years of this)3. Strong communication and organization skillsDescription<ul><li>Coordinate with hardware delivery schedules and installation teams</li><li>Develop and manage project plans, timelines, and deliverables</li><li>Serve as the main liaison between site teams and the central manager</li><li>Support onboarding of Software Engineers in early 2026</li><li>Ensure smooth deployment of software and hardware solutions</li><li>Maintain documentation and provide regular status updates</li></ul>Additional Skills &amp; Qualifications<ul><li>5+ years of experience in technical project management</li><li>Experience transitioning from technical roles (e.g., coding) to functional PM roles</li><li>Strong communication and stakeholder management skills</li><li>Experience in manufacturing or plant environments preferred</li><li>Familiarity with hardware/software deployment projects is a plus</li><li>PMP or other formal PM certifications are beneficial</li></ul>

IT Project Manager

IT Project Manager Opening! Location: Flexible, fully remote, EST hours. DescriptionThe IT Project Manager will lead enterprise-level IT projects from initiation through delivery, ensuring scope, schedule, budget, and quality objectives are met. This role requires strong leadership, communication, and technical expertise to manage cross-functional teams and stakeholders. Key Responsibilities:<ul><li>Plan and execute IT projects, managing scope, timelines, budgets, risks, and resources.</li><li>Drive project progress, resolve issues, and ensure milestone achievement.</li><li>Manage internal/external vendors and stakeholder relationships.</li><li>Develop project budgets and secure funding approvals.</li><li>Apply best practices in Agile, Waterfall, and hybrid methodologies.</li><li>Facilitate sprint planning, retrospectives, and Scrum ceremonies.</li></ul>Qualifications:<ul><li>Bachelor’s degree in Computer Science, Business, or related field (or equivalent experience).</li><li>5+ years in IT project management within an enterprise PMO.</li><li>Experience delivering ERP, CRM, EDW, MDM, eBusiness, or M&amp;A projects.</li><li>Strong knowledge of Agile/Scrum; PMP and SCM certifications preferred.</li><li>Proficiency with MS Office, Excel, Visio, and PM tools.</li><li>Excellent leadership, communication, and organizational skills.</li></ul>Preferred:<ul><li>Lean/Six Sigma, FDA validation, or M&amp;A integration experience.</li><li>Exposure to diverse technologies and enterprise environments.</li></ul>Additional Skills &amp; Qualifications:<ul><li>Manufacturing excellence system/solution, this position will work a lot with the manufacturing divisions. </li><li>Strongly prefer candidates with Planview experience</li><li>Strong project management with technical fluency</li><li>Experience in manufacturing and drug lifecycle is a plus</li><li>Cannot have a difficult personality; needs high EQ. Want someone who can take control in a technical meeting but not overpower the stakeholders and be too aggressive. </li><li>PowerPoint required; Asana is a teachable nice-to-have</li></ul>

Top Skills&#39; Details1. Technical Experience (Computer Science or Engineering Experience)2. Project Management Experience (Can be certifications, or actual experience as a PM) (At least 2 years of this)3. Strong communication and organization skillsDescription<ul><li>Coordinate with hardware delivery schedules and installation teams</li><li>Develop and manage project plans, timelines, and deliverables</li><li>Serve as the main liaison between site teams and the central manager</li><li>Support onboarding of Software Engineers in early 2026</li><li>Ensure smooth deployment of software and hardware solutions</li><li>Maintain documentation and provide regular status updates</li></ul>Additional Skills &amp; Qualifications<ul><li>5+ years of experience in technical project management</li><li>Experience transitioning from technical roles (e.g., coding) to functional PM roles</li><li>Strong communication and stakeholder management skills</li><li>Experience in manufacturing or plant environments preferred</li><li>Familiarity with hardware/software deployment projects is a plus</li><li>PMP or other formal PM certifications are beneficial</li></ul>

Top Skills&#39; Details1. Technical Experience (Computer Science or Engineering Experience)2. Project Management Experience (Can be certifications, or actual experience as a PM) (At least 2 years of this)3. Strong communication and organization skillsDescription<ul><li>Coordinate with hardware delivery schedules and installation teams</li><li>Develop and manage project plans, timelines, and deliverables</li><li>Serve as the main liaison between site teams and the central manager </li><li>Support onboarding of Software Engineers in early 2026</li><li>Ensure smooth deployment of software and hardware solutions</li><li>Maintain documentation and provide regular status updates</li></ul>Additional Skills &amp; Qualifications<ul><li>5+ years of experience in technical project management</li><li>Experience transitioning from technical roles (e.g., coding) to functional PM roles</li><li>Strong communication and stakeholder management skills</li><li>Experience in manufacturing or plant environments preferred</li><li>Familiarity with hardware/software deployment projects is a plus</li><li>PMP or other formal PM certifications are beneficial</li></ul>

Role: IT Project Manager - HealthcareLocation: Remote (with occasional travel to South Carolina. Less than 25%) <ul><li>Our client is seeking a Senior Project Manager with a passion for healthcare innovation and Epic systems. As this rapidly growing health system continues to acquire new hospitals and expand its footprint, they need a strong leader to manage integration projects from an Information Systems perspective.</li><li>In this role, you will lead Epic implementations and IS integration efforts across newly acquired facilities, ensuring seamless transitions and alignment with enterprise standards. You’ll also support infrastructure planning and IS coordination for new facility construction projects.</li></ul>Required Experience:<ul><li>5+ years of IT Project Management experience in the healthcare industry</li><li>3+ years of hands-on Epic implementation experience</li><li>Proven experience managing IS projects for new healthcare facility construction</li><li>Proficiency with ServiceNow for project management and reporting</li><li>Strong communication, leadership, and stakeholder engagement skills</li><li>PMP certification is a plus</li></ul>What You’ll Do:<ul><li>Lead Epic system implementations and IS integration projects across newly acquired hospitals, including infrastructure, applications, and data migration.</li><li>Oversee IS planning and execution for new healthcare facility construction projects.</li><li>Collaborate with clinical, technical, and operational stakeholders to ensure alignment with enterprise standards.</li><li>Use ServiceNow for project tracking, resource planning, and reporting.</li><li>Provide clear communication, documentation, and updates to leadership and cross-functional teams.</li></ul> If you&#39;re interested and your experience aligns with the requirements, we encourage you to apply to chat further!

DescriptionPosition Summary:We are seeking a skilled Security Analyst to join our team in Madison, WI on a 6-month contract basis. There is a chance for an extension and/or conversion, but not guaranteed (all based on budget for 2026). This role is focused on firewalls (Cisco shop - ASA and Firepower) with a background in security (SIEM, endpoint, vulnerability management, phishing/email, and some GRC. This role will focus on operational security tasks, monitoring, and management of enterprise security tools to ensure a secure, compliant, and resilient IT environment. The ideal candidate has hands-on experience with a wide range of security platforms, strong analytical skills, and a proactive approach to threat detection and incident response.Key Responsibilities:•	Monitor, manage, and optimize the performance of security tools including:o	Cisco Secure Endpointo	Endpoint Privilege Managero	Microsoft Defender for Endpointo	Netskopeo	Proofpoint Endpoint DLPo	Proofpoint Email DLPo	Cisco Vulnerability Managemento	Qualys Vulnerability Managemento	Cisco AnyConnect VPNo	Cisco Umbrella•	Perform daily security monitoring, analysis, and reporting.•	Assist in vulnerability scanning, analysis, and remediation efforts.•	Manage alerts, investigate suspicious activities, and escalate incidents as needed.•	Maintain accurate and up-to-date documentation of security processes and findings.•	Collaborate with IT teams to ensure security configurations align with best practices.•	Assist in security awareness and compliance initiatives as directed.Required Qualifications:•	3+ years of IT Security or Cybersecurity experience.•	Hands-on experience with the listed security tools.•	Strong understanding of endpoint protection, vulnerability management, and DLP strategies.•	Familiarity with security frameworks and standards (e.g., NIST, ISO 27001).•	Excellent analytical, troubleshooting, and problem-solving skills.•	Strong communication and teamwork abilities. SkillsInformation security, cisco, microsoft defender, defender, proofpoint, qualys, dlp, vulnerability management, endpoint protection, Security, Cyber security, nist, iso 27001 Top Skills DetailsInformation security,cisco,microsoft defender,defender,proofpoint,qualys,dlp,vulnerability management,endpoint protection Additional Skills &amp; QualificationsPreferred Qualifications:•	Relevant security certifications (e.g., CompTIA Security+, CISSP, CySA+, CEH).•	Experience in enterprise or large-scale IT environments.

IT Security Analyst

DescriptionHybrid role: •	Work Arrangement: First 90 days fully in-office, then hybrid (3 days in-office, 2 remote) The IT Service Desk Specialist Team Supervisor, in our IT Shared Services (ITSS) team, provides leadership and support to the service desk specialist technicians and assists the Service Desk Manager with tracking tickets, resolving issues, reporting on metrics and the VoIP system, addressing team concerns, ensuring adequate coverage and assisting in project work as assigned. This position will ensure efficient and effective operation of the specialist service desk members and the overall ITSS Service Desk. The IT Service Desk connects end users within the businesses to IT support. As the first point of access for IT queries, this role provides support and incident management for a variety of IT related concerns across multiple businesses and level of users. Support functions include but are not limited to troubleshooting hardware and software related concerns, phone support, access requests and printer issues. This is a customer service oriented role and a strong focus will be placed on appropriately communicating and following-up with impacted users. Essential Functions:Direct Supervisor for Service Desk Specialist team.Monitors Specialist queue to ensure tasks are completed on time.Participates in 1:1 meetings with Specialist staff, Analyst Supervisor and Service Desk Manager to keep all abreast of progress, issues, etc.Report on Specialist SLA Breaches and Service Desk metrics.Works with Service Desk Manager to set goals for Specialist staff.Train the staff on how to use the tools for their positions and provide on-going training on new support services.Works with Analyst Supervisor to identify staff suitable for promotion to Specialist role.Sets task functions for each tier by analyzing skillset and working with Analyst Supervisor.Identify process and document improvement opportunities for the Service Desk.Manage team members including dispatching, mentoring, and problem resolution and to make sure staffing levels meet the needs of each BU.Participates in integrations and system cutovers for newly acquired locations.Ability to provide onsite technical VIP level support.Assists with special projects and pop-up tasks.Administer the RingCentral VoIP system for the call center to make sure it is properly functioning, especially the afterhours call center.All other duties as assigned.Additional duties and responsibilities as assigned, including but not limited to continuously growing in alignment with the Company’s core values, competencies, and skills. Experience Qualifications Required 3+ years of Service Desk experienceRequired minimum of 2 years demonstrated team management and leadership skillsPreferred Previous experience with a ticketing system like ServiceNow Skills and Abilities Ability to work in fast-paced environmentLess than 25% travel requiredSitting for extended periods of timeVisual acuityAbility to lead by example and engage a teamAbility to lift up to 25lbsAbility to multi-task and quickly respond and report on assigned tasks/issues/outages, and adapt to changes quicklyDemonstrated interpersonal skills including telephone skills, communication skills, and active listeningAble to analyze complex technical problems, determine root cause, and implement corrective actionAbility to match resources to technical issues appropriatelyAdvanced understanding of operating systems, business applications, printing systems and network systemsDemonstrated use of office and project tools (including Windows 10, Office 365, Word, Excel, PowerPoint, Project, Visio and Outlook) Licenses and Certifications ITIL Foundation - HDI (HDI) ITIL Foundations or related certification Upon Hire Required SkillsMS Exchange, Active Directory, MS O365, Windows 10/11 Additional Skills &amp; Qualifications•	Team Structure: 6 Analysts, 6 Specialists, 1 Supervisor overseeing both groups (total team size: 20)•	Role Type: Hands-on Tier 2/3 support•	Technical Requirements: Strong experience with Exchange, Active Directory, Microsoft 365, Windows 10/11•	Soft Skills: Strong communication and interpersonal skills are important•	Managerial Experience: Preferred but doesn’t need to be IT-specific; prior team lead experience is a plus Experience LevelExpert Level

IT Supervisor

DescriptionIT Support Technician supports the receipt, distribution, inventory, and overall disposition ofInformation Technology &amp; Services equipment, including but not limited to computers, servers,monitors, and related IT consumables. The role involves maintaining real-time reports on currentinventory levels, conducting quarterly inventories of all IT stock, and performing tasks according toestablished policies, procedures, regulatory, and accreditation requirements. A strong desktop candidate with lots of hardware experience will also be considered SkillsDesktop, Servicenow, Inventory management, Asset management, Hardware, Troubleshooting, ITIL, Inventory, Asset inventory, Support, customer service oriented Top Skills DetailsDesktop,Servicenow,Inventory management,Asset management,Hardware,Troubleshooting,ITIL Additional Skills &amp; Qualifications1. Inventory Management: Keep IT asset inventory stocked, organized, and accurately accounted forusing automated systems (ServiceNow). Reconcile ordered hardware, software, peripherals, printers,monitors, laptops, and tablets against what has been received. Apply property tags to all equipment perstandard operating procedures, log all equipment disbursement to employees, and annotate equipmentdecommissioning in the system of record.2. Asset Tracking: Maintain a current inventory of all IT assets, including their location and responsibleindividual. Assign cost centers for all assets and annotate any fixed assets (CAPEX) for tracking andreporting. Manage hardware stock levels and identify re-order points based on current stock andforecasted demands.3. Lifecycle Management Compliance: Ensure compliance with lifecycle management processes for all ITassets including procurement, receiving, distribution, and decommissioning. Assist management withprocess improvement initiatives to enhance the quality, timeliness, and performance of lifecycleprocesses through improved tools, communication, and data analysis.4.4. Coordination and Communication: Act as a point of contact for internal departments and externalvendors to ensure requirements are understood and equipment is properly ordered, billed, deployed,tracked, and inventoried.5. Support for Endpoint/Desktop Services: Coordinate the procurement, delivery, and inventorymanagement of IT assets for IT&amp;S Endpoint/Desktop Support Services personnel at remote sites. Ensuretimely equipment delivery and inventory accountability for Support personnel. Strong attention to detail; skilled in organizing, managing, and evaluating complex inventory anddistribution processes.• High learning agility and aptitude for a fast-paced work environment.• Effective communication skills for collecting essential information and directing interactionspositively.• Strong verbal and written communication skills for technical and Experience LevelEntry Level

IT Support

DescriptionThe IT Support Specialist is an integral member of the IT team. The role uses technical and customer service skills to perform and coordinate service-oriented desktop support for the organization, including building, testing, deploying, and troubleshooting both desktop hardware and software technologies. IT Help Desk•	Solve technical issues submitted by staff relating to computer workstations, email, printers, user accounts, passwords, etc., promptly and in a professional manner. •	Provide strong customer service skills, demonstrating patience and follow through when working with end users. Support •	Provide at-elbow training and consultation to staff regarding applications and hardware use, best practices, organization standards, and configurations.•	Address reported issues, responding in a timely and courteous manner, troubleshooting issues through resolution. Implementation and Maintenance •	Work with IT team, staff, and leadership to support implementation of specific strategic initiatives.•	Manage, maintain, troubleshoot, update and optimize the following:o	Telephone deviceso	Workstations o	Peripheralso	Networked devices•	Process new and departing employees’ workstations, phones, and administrative user account information.•	Support the implementation, evaluation, and modification of applications and hardware that support Mosaic operations.•	Apply knowledge of computer science and information science to optimize operations. Training •	Maintain and provide employee training program for security and privacy policies.•	Support training programs for hardware and administrative applications, creating, guides, operating manuals, and testing materials as needed.

IT Support Specialist

<h3>IT Support Specialist – Onsite in Asheville, NC</h3>Are you ready to join a team that keeps businesses running smoothly by delivering top-notch IT support? We’re looking for a sharp, customer-focused professional to help local companies thrive by managing desktop maintenance, hardware upgrades, and systems monitoring. What You’ll Do:Support desktop maintenance and deployment projects.Remove old hardware and install new systems and peripherals (printers, monitors, etc.).Troubleshoot issues and resolve tickets quickly and effectively.Communicate clearly and professionally with clients and team members. Why This Role Matters:Our client is experiencing a surge in support tickets and needs an onsite expert to keep operations efficient and customers happy. If you have experience with ConnectWise, that’s a big plus! What We’re Looking For:Strong technical skills in PC hardware and desktop support.Exceptional customer service and communication abilities.Professional appearance and demeanor—your people skills matter as much as your tech skills.Experience level: Expert. About The Client Known for its employee-focused culture, they offer:Training &amp; Certifications: They invest in your growth with paid certifications and ongoing learning opportunities.Supportive Management: Managers are approachable, knowledgeable, and committed to your success.Work-Life Balance: Flexible scheduling and a culture that respects your time.Team Spirit: A collaborative environment where coworkers feel like family.Benefits: Health insurance, 401(k) matching, paid time off, and more.<h3>Employees describe this client as a “great place to start your career” and “a company that really cares and supports its employees”.</h3>If you’re looking for a role that combines professional growth with an incredible location, Asheville is calling.

DescriptionThe IT Support Specialist is an integral member of the IT team. The role uses technical and customer service skills to perform and coordinate service-oriented desktop support for the organization, including building, testing, deploying, and troubleshooting both desktop hardware and software technologies. IT Help Desk•	Solve technical issues submitted by staff relating to computer workstations, email, printers, user accounts, passwords, etc., promptly and in a professional manner. •	Provide strong customer service skills, demonstrating patience and follow through when working with end users. Support •	Provide at-elbow training and consultation to staff regarding applications and hardware use, best practices, organization standards, and configurations.•	Address reported issues, responding in a timely and courteous manner, troubleshooting issues through resolution. Implementation and Maintenance •	Manage, maintain, troubleshoot, update and optimize the following:o	Telephone deviceso	Workstations o	Peripheralso	Networked devices•	Process new and departing employees’ workstations, phones, and administrative user account information.•	Support the implementation, evaluation, and modification of applications and hardware that support our clients operations.•	Apply knowledge of computer science and information science to optimize our clients operations. Training •	Maintain and provide employee training program for our clients security and privacy policies.•	Support training programs for hardware and administrative applications, creating, guides, operating manuals, and testing materials as needed.

DescriptionProvide technical support to external and internal customers relating to personal computers and desktop applications. Evaluate functional requirements and support on-going effective utilization of applications. This role requires external vendor interactions for support of IT service delivery. · Support Windows and Mac desktop applications, including user interface, word processing, spreadsheet, database and application system integration tools. · Setup, upgrade and install desktops and laptops. Configure, test, and install hardware, operating systems, peripherals and application software. Solid understanding of PC Imaging concepts and systems.· Provide desktop technical support to all external and internal customers. Evaluate desktop (personal computers, printers, faxes, etc.) requirements and issues; and identify and recommend/implement corrective action.· Assist IT applications group in support of administrative applications including Office 365 and MDM.· Support IT service requests and hardware procurement including New Hire setups and Separation removals. Work closely with the Network and System engineers (Regional &amp; Global) in supporting the day-to-day operations of IT infrastructure. Utilize and have solid understanding for using IT Service Management tools &amp; ticketing systems.· Provide administration and support of VOIP phone system:	o RingCentral Telephony systems· Develop/identify training manuals and in-person sessions; coordinate training of users on desktop applications. Responsible for keeping support documentation current and published for team collaboration.· Maintain up-to-date knowledge and awareness of company labs and desktop application products and trends.· Support and/or assist with projects including new site implementations related to networking, computer/printer connectivity, and telephony.Perform other duties as assigned. Additional Skills &amp; QualificationsExcellent verbal and written skills are required. Needs to be self motivated as much of their IT team sits off site. 75% of time supporting local users to Grand Rapids office, 25% of time supporting remote office support for additional offices in Atlanta, Charlotte, Toronto, and Bentonville

A local Healthcare company in Bend, OR is hiring a Tier 1 - IT Support Technician to join the team for a great long term opportunity. Will be required to drive own vehicle to different site locations around the Central Oregon area. Job Description:<ul><li>Respond promptly and professionally to technical support requests related to workstations, email, printers, user accounts, passwords, and other IT systems.</li><li>Deliver high-quality customer service with patience, clear communication, and thorough follow-up to ensure user satisfaction.</li><li>Provide hands-on assistance and training to staff on hardware and software usage, organizational standards, and best practices.</li><li>Maintain, troubleshoot, and optimize a range of IT assets including:<ul><li>Desktop and laptop workstations</li><li>Telephony systems</li><li>Networked devices and peripherals</li></ul></li><li>Manage onboarding and offboarding processes, including provisioning and deactivating user accounts, workstations, and phones.</li><li>Assist in the deployment, evaluation, and enhancement of applications and hardware that support operational needs.</li></ul>Qualifications:<ul><li>1-3+ years of IT experience including exp with hardware support, peripheral support, imaging machines and installing new software, handling tickets, etc. </li><li>Experience with Active Directory, O365, MS Suite and MS Teams</li><li>MDM (Endpoint Central) experience is a plus</li><li>Windows 11 Support experience</li><li>Must have own vehicle to drive to different sites around the Central Oregon area (Mileage will be reimbursed)</li></ul>**If Interested:Please apply to the job application and email Derek at Dmautz @teksystems.com

IT Support Specialist - Tier I

Looking for someone to do IT Support for our customer in the Newcastle, WY area. Ideally a jack-of-all-trades IT Support/Desktop/Network Support Technician, but customer will train people who might be more junior doing IT Support. Top Skills Details<ul><li>Any level of IT Support, Windows, Basic Network Support/network connectivity support</li><li>Ideally 1-5+ years of IT Support experience</li><li>Will train if dont have all the technologies listed below, but need basic IT Support exp</li></ul> Job Description: Reporting to the IT Operations Manager, you will be providing technical support for clients across the company, including both IT and OT environments. As part of your specific responsibilities, in the following areas, you will:• Provide reliable and efficient support for end users, critical business systems, and OT assets. Including but not limited to the following:	Hands-on and remote PC troubleshooting, repair, imaging, and deployment.	Voice &amp; Printing Services.	AV and Meeting Support.	Mobile device support.	Application installs &amp; triage.	Asset Management.	General End User Assistance.	Racking, cabling, and general hardware troubleshooting.	Understanding of site physical infrastructure—fiber, data center, WAP, equipment locations, circuits, and VoIP gateways.	Level 1 Network support, including identifying and updating VLANs, and general troubleshooting.	Level 1 Server/Storage support.	OT systems support, including local control networks, industrial PCs, HMIs, PLC-connected systems, and data historian interfaces.	Support for OT cybersecurity measures, including patching, endpoint protection, and network segmentation monitoring.	Support and coordination with operations and engineering teams for system maintenance, outages, and change management in OT environments.	Site-specific systems support — many of these systems are off the business network (paging, lab systems, radios, plant control systems, etc.).	Power/UPS systems support.	Pipeline &amp; Terminal Communications response.	Monitoring and maintenance of OT network infrastructure, including switches, firewalls, and connectivity to SCADA systems. • Install and maintain physical infrastructure in Data Centers, network closets, and OT control rooms throughout the facility. Work closely with offsite IT/OT technical teams to troubleshoot and deploy equipment.• Be the first point of contact with clients via phone, IM, email, and walk-ins.• Create a positive customer support experience and build strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with a consummately professional attitude.• Troubleshoot and mitigate system performance issues, engaging with higher-tier support as necessary.• Log and update tickets in ServiceNow to meet SLAs and contribute to a centralized Knowledge Base.• Build and maintain relationships with technical partners, vendors, and internal customers.• Collaborate with central IT and OT support teams for troubleshooting, hardware refresh, system upgrades, and project support activities.• Identify process improvements and propagate best practices across IT and OT environments.• Optimize service delivery by improving reliability, efficiency, quality, and cost-effectiveness of defined components of services while following corporate standards and safety practices.• Track and maintain IT and OT hardware assets.• Maintain documentation of supported systems, including network diagrams, equipment inventories, and configuration details for both IT and OT systems. Experience LevelIntermediate Level

IT Support Technician

A local Healthcare company in Stayton, OR is hiring a Tier 1 - IT Support Technician to join the team for a great opportunity! Job Description:<ul><li>Will be responsible for any incoming calls to the IT department handling roughly tier 1 support issues</li><li>Triaging tickets – troubleshooting, handling, transferring, writing and confirming tickets</li><li>Monitor IT department emails – there is a general IT email and they are responsible for maintaining it</li></ul>Qualifications:<ul><li>Desktop and Helpdesk Support xxp is a plus but open to training someone more green – troubleshooting via phone and have experience triaging tickets</li><li>A+ Cert or similar Cert OR IT Degree</li><li>Active Directory (new user set up and password resets) is a plus</li><li>Office 365 exp (specifically MS Exchange) highly preferred</li><li>Strong customer service skills - They need someone that is a strong communicator and comfortable asking for help when needed and can show up with insight to meetings</li></ul>**If Interested:Please apply to the job application and email Derek at Dmautz @teksystems.com

IT Support Technician - Tier I

Job Description:Our Client is looking to bring in a computer savvy consultant at their Large Bristol, IN site (700-800 End-Users). Job Description below. This position helps improve the productivity of our clients employees by acting as an escalation point within our Service Desk team and by being the single point of contact for information and problem resolution. This is accomplished by diagnosing and resolving problems with hardware, software, LANs, and servers in a timely and professional manner via telephone, ticket, email, remote tools and hands-on support. Previous Helpdesk or Desktop Support orPC Technician experience is required. IT certifications are desirablefor this role. This will be a first shift opportunity on a Contract toHire basis. Pay will be negotiable based on experience. JOB RESPONSIBILITIES:• Assists with installs and repairs on:o Standalone and networked printers (Windows environment)o Video conferencing equipmento Other peripherals as assigned• Responds to and investigates customer inquiries, concerns, and issues via phone, ticket, and e-mail in a timely and courteous manner• Advanced troubleshooting of hardware and software issues related to desktop/laptop devices on Windows 7/10 systems either in-person or remotely• Provide support for identified Level 2 issues where solutions have already been documented and have a Runbook/Knowledgebase• Escalates complex and advanced issues to Level 3 support, with full descriptions of problems and actions taken prior• Identify and suggest possible improvements on processes and procedures• Maintain working knowledge of products and/or services• Other tasks as assigned QUALIFICATIONS:• Associates degree Prefered (Bachelor’s degree a plus)• Two-Four+ years related IT experience• CompTIA A+, CompTIA Net+, CompTIA Sec+, Cisco Academy, Microsoft 365 Certifications, or other IT related certifications• Proven customer service skills• Capable of comprehensive listening (understanding the message(s) that is being communicated)• Versatile, flexible, and a willingness to work within constantly changing priorities• Experience with performing basic tasks in Active Directory Environment and Exchange/Office 365• Knowledge of :o Network structure, security, and function (Cisco/Meraki)o Network printer function and the ability to troubleshoot printing problemso Common office automation applications (e.g., Microsoft Office, including Outlook, etc.)o VoIP phone functions and the ability to troubleshoot problemso Cell phones, smart phones, and tabletso Installing/reinstalling operating systems (Windows 7/10) and applications• Able to:o Effectively prioritize and execute tasks in a high-pressure environmento Train users of all levels to be proficient using computer-based applicationso Develop a thorough understanding of the Client&#39;s IST products and services Top Skills Preferred:IT Infrastructure, Windows 10, Active Directory, Troubleshooting, Imaging, PC Deployment, OneDrive, Microsoft Teams, Customer Service Oriented, and IT Desktop Support *Please apply if you&#39;re interested in hearing more abou﻿t the opportunity and if you feel you&#39;re capable of completing any of these job duties * *We are looking to set up interviews as early as next week* *Medical, Dental, and Vision Benefits Offered from Day One* * If you are interested in hearing more about this opportunity, please send your updated resume and contact information to me at: zkanouse@ teksystems.com * Workplace TypeThis is a fully onsite position in Bristol, IN Pay and BenefitsThe pay range for this position is $20.00-$27.00 Eligibility requirements apply to some benefits and may depend on your jobclassification and length of employment. Benefits are subject to change and may besubject to specific elections, plan, or program terms. If eligible, the benefitsavailable for this temporary role may include the following: • Medical, dental &amp; vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

IT Support Technician / Analyst

One of TEKsystems clients is looking for multiple qualified candidates to support their IT department&#39;s Network Operations Center team. Workplace Type - This is a Hybrid Position. Working Hours: The work schedule is as follows: Monday, Tuesday, Thursday, And Rotating Friday (9am - 9pm) Training hours: Please note, First two weeks of training will be onsite 7am-330pm with the Team Lead. After this you will shiftto the regular schedule. Work Environment: 2 days in office, 2 days remote (Saturday will be remote) Job Description:Our Client is seeking a NOC Analyst to work in their 24x7x365 Operations Center. They are open to someone more entry level who has strong technology fundamentals who is willing to learn their tools and environment (primarily SolarWinds, Splunk, ServiceNow, PagerDuty). This team performs diagnosis / triage, manages critical incidents, and maintains key operational tools and processes to ensure overall availability, performance, health, and security of all services offered by the NOC.You will be working on a team of 2-3 NOC analysts per shift.Experience working with technology in an enterprise environment with a high flow of ticket traffic is preferred, but as long as someone has worked in fast paced environments in the past they are open to the individual. Manager is really looking for a type A individual that enjoys working with team members and being able to have non work related conversations and get along with everyone.Ultimately: Ticket routing to HR, network operations and any other team that they can help in a crisis. They support domestic and international markets 24x7x365 (Europe, Africa, Southeast Asia, Canada, North America, South America, etc.) Skills Preferred:servicenow, microsoft office, Microsoft Teams, network monitoring, troubleshooting, windows, support, customer service, helpdesk troubleshooting, help desk support, ticketing system, noc, solarwinds, pageduty, splunk, network operations center *Please apply if you&#39;re interested in hearing more abou﻿t the opportunity and if you feel you&#39;re capable of completing any of these job duties* *We are looking to set up interviews as early as this week* * CompTIA Certifications are desirable for this role * *Medical, Dental, and Vision Benefits Offered from Day One* * If you are interested in hearing more about this opportunity, please send your updated resume and contact information to me at: zkanouse@ teksystems.com (no space in email address) * Pay and BenefitsThe pay range for this position is $18.00 - $20.00 • Medical, dental &amp; vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

IT/NOC Support Technician (Monday, Tuesday, Thursday, And Rotating Friday (9am - 9pm)).

Description
					We’re looking for a contract IT Service Management (ITSM) Specialist to support and enhance our IT Service Management environment.
The ideal candidate will have experience with ITSM platforms like HaloITSM, ServiceNow, Freshservice, Ivanti, or similar, and will be responsible for configuring workflows, intake forms, SLAs, and reporting.
They must have strong Excel skills — particularly with pivot tables, formulas, and charting — to support SLA tracking, service performance reporting, and asset-related analysis.
This is a live environment, so we need someone who can work independently, communicate effectively, and apply ITIL-based thinking. Bonus if they’ve worked with CMDBs, user portal feedback, or service catalog design.
Skills:
● Experience administering or supporting an ITSM platform (e.g., HaloITSM, ServiceNow, Ivanti, Freshservice, Jira Service Management, etc.).
● Strong proficiency with Excel, including formulas, pivot tables, charts, and conditional formatting.
● Working knowledge of ITIL v4 foundations (certification a plus).
● Strong analytical and communication skills — able to gather requirements, articulate solutions, and translate needs into action.
● Experience with CMDB structure, asset categories (like CIs, peripherals, mobile, etc.), and ITSM relationships.
● Familiarity with service metrics, SLAs, and continuous improvement frameworks.
● Comfortable with tools like Smartsheet, Google Workspace, Lucidchart, or similar.
● Ability to collaborate across teams and departments, from technical staff to business stakeholders.
					 					Skills
					Itil service management
					 					Top Skills Details
					Itil service management
					 					Additional Skills &amp; Qualifications
					Experience specifically on the ITSM configuration side is what they are looking for. This position will be 100% onsite to start and move to hybrid after training is complete.
					 					Experience Level
					Intermediate Level

ITSM Specialist

Independence Home Loans is seeking eager, ambitious, and financially driven professionals to join our Ignite Sales Program—a dynamic entry-level opportunity designed to fuel your growth and success in mortgage sales.<h3>About the Ignite Sales Program:</h3>Our Ignite Sales Program is a fast-paced, hands-on training and development track tailored for individuals who are passionate about sales and hungry to succeed. You’ll gain the tools, mentorship, and industry knowledge needed to thrive in the competitive world of mortgage lending.<h3>What You’ll Do:</h3><ul><li>Learn the fundamentals of mortgage lending and sales strategy</li><li>Build relationships with prospective clients and referral partners</li><li>Guide customers through the loan application process with confidence and care</li><li>Collaborate with experienced loan officers and sales leaders</li><li>Meet and exceed performance goals in a supportive, high-energy environment</li></ul><h3>Who You Are:</h3><ul><li>A self-starter with a strong desire to succeed</li><li>Financially motivated and goal-oriented</li><li>Excellent communicator with a passion for helping others</li><li>Comfortable working in a fast-paced, performance-driven setting</li><li>No prior mortgage experience required—just the drive to learn and grow</li></ul><h3>What We Offer:</h3><ul><li>Comprehensive training and mentorship</li><li>Competitive base salary plus performance-based incentives</li><li>Clear career path into mortgage sales and lending</li><li>Supportive team culture and leadership</li><li>Opportunities for advancement within a growing company</li></ul>

Ignite Sales Program

Description
					Manufacturing and Production Technicians utilize both manual skills and specialized tools to fabricate and assemble intricate mechanical and electrical systems in support of engineering designs. These professionals are frequently required to assist with sophisticated mock-ups across various locations and engage in the installation of new or upgraded attractions. The role is highly technical and necessitates advanced training in mechanical trades.

CORE FUNCTIONS AND RESPONSIBILITIES:
• Assist with mechanical fabrication and assembly of complex prototypes under supervision.
• Support project tasks including mock-ups, integration, and troubleshooting.
• Show a growth mindset by learning new responsibilities and accepting feedback.
• Work with QC and Engineering to resolve issues and ensure assembly standards.
• Propose ideas to improve workflow and see them through implementation.
• Uphold strong communication, transparency, and integrity in a team setting.
					 					
					
					 					
					
					 					
					
					 					Experience Level
					Entry Level

Illusion Maker

DescriptionAre you looking to get started with a rapidly growing company and grow your career? Do you have a drive to help others? Do you enjoy monthly performance incentives? Then this may be the role for you! The Client Services Representative will be responsible for, but not limited to: Availability and dependability to multitask between systems and job duties such as documentation, taking calls, following up on items as needed. Highly focused on a total team environment to create a great culture that centers around servicing the customer and creating growth for the company. Most calls will be from current clients who have questions about their policy in regards to coverage, billing, clarification, etc. From the manager, &quot;Our service team is focused on our customers and how we can best service their needs with current policies and provide opportunity for additional coverage and overall retention.&quot; SkillsCustomer service, Call center, data entry Additional Skills &amp; Qualifications Associates Degree or higher level Required

Inbound Service Representative

<h3>Remote Indirect Auto Loan Underwriter</h3>&#128205; Must reside in one of the following states: Colorado, Illinois, Texas, Arizona, Florida, Washington, Georgia, Virginia, or Hawaii <h4>About the Role</h4>We’re seeking a detail-oriented and relationship-driven Indirect Auto Loan Underwriter to join our remote team. In this role, you’ll be the critical link between dealerships and credit unions, evaluating loan applications and negotiating terms to ensure successful funding outcomes. <h4>Key Responsibilities</h4><ul><li>Log into ADP daily to manage and prioritize loan files from oldest to newest.</li><li>Review dealer and credit union queues, analyze loan-to-value ratios, and assess borrower credit criteria.</li><li>Utilize systems including Temenos, Keystone Correlation, arcOS, L360, Meridian Link, and Excel to process and document applications.</li><li>Communicate with credit unions to gather additional information and finalize decisions (approve, reject, or request more data).</li><li>Enter detailed borrower notes and follow up with dealers and credit unions to ensure smooth processing.</li><li>Develop strong relationships with credit union representatives to negotiate favorable loan terms.</li><li>Render decisions within underwriting criteria and approval limits, documenting rationale clearly.</li><li>Evaluate second-look requests and follow up on approved applications to maximize funding ratios.</li><li>Track and document all inbound/outbound communications and ensure complete loan packages are sent for final funding.</li><li>Monitor dealer productivity and support efforts to improve look-to-book ratios.</li><li>Contribute to departmental goals including turnaround times and loan volume.</li><li>Support operations teams with processing, funding, compliance, and special projects.</li></ul>Qualifications<ul><li>Be able to work weekends and 12pm - 9pm MT shift </li><li>Experience breaking down credit bureau reports</li><li>Experience with income calculations</li><li>Experience making a final decision on credit approvals</li><li>Strong understanding of loan to value ratio and debt to income ratio</li><li>Must have experience with at least 1 of the following systems: L360 or Cuddle, Ideal, Keystone Correlation, LBQ /Meridian Link</li></ul>#westpriority25

Indirect Auto Loan Underwriter

Our client is searching for an Industrial Maintenance Technician for a contract-to-hire position in Little Rock, AR. This position must be open to 2nd and 3rd shifts. This position will pay 25.00 to 30.00 per hour. ***All candidates must have at least 3 years of professional experience providing maintenance technician duties in an industrial environment.*** Duties: <ul><li>Troubleshooting of basic hydraulic, pneumatic, electrical, mechanical and process problems with equipment as needed.</li><li>Working on conveyor lines, injection molding presses, blow molders, and more</li></ul>Qualifications:<ul><li>Mechanical AND electrical troubleshooting experience</li><li>Hydraulics</li><li>Conveyors</li></ul>All candidates must submit to a drug and background check.

Industrial Maintenance Technician

Enterprise ArchitectNO C2C - W2 ONLY - US Citizen or GCHHybrid in Fort Mill SC, Charlotte NC, New York NY, Austin TX. Please do not apply if you cannot work in these locations. &#129517; Project Description Our client is currently undergoing a major datacenter migration to two newly acquired next-generation datacenters. The existing datacenters are at full capacity with no available space or power, and they operate under legacy models that require full datacenter failure to trigger recovery. The new datacenters introduce modern hardware, ACI-based networking, and blue-green deployment strategies, allowing for individual application-level failover rather than full-site failure. This shift requires the development and implementation of new architectural patterns in collaboration with development teams. The architect will:<ul><li>Review migration schedules and architectural patterns.</li><li>Ensure teams apply the correct patterns.</li><li>Establish lines of defense for resiliency.</li><li>Present regularly to the executive leadership team.</li></ul>This is a strategic and hands-on role (approximately 75% technical / 25% strategic) with highvisibility across senior leadership. &#128736;️ Key Skills &amp; Requirements <ul><li>Leadership &amp; Communication<ul><li>Executive presence and ability to engage with senior leadership.</li><li>Strong presentation and stakeholder management skills.</li></ul></li><li>Technical Expertise<ul><li>Deep experience in enterprise-level datacenter migrations (on-prem to on-prem).</li><li>VMware expertise at a master certification level.</li><li>Strong networking knowledge, especially with ACI and tools like ThousandEyes.</li><li>Familiarity with Cyber Application Manager – able to articulate pros and cons.</li><li>Middleware experience with Kafka and DataPower (API Gateway).</li><li>Proven experience in database migrations.</li></ul></li><li>Architecture &amp; Strategy<ul><li>Experience designing and applying new architectural patterns.</li><li>Knowledge of blue-green deployments and ACI segmentation.</li><li>Ability to create resilient infrastructure with layered defenses.</li></ul></li><li>Industry Background<ul><li>Preferred experience in financial services, healthcare, defense, or education.</li></ul></li><li>Work Environment<ul><li>Onsite requirement: 4 days/week.</li></ul></li></ul>

Infrastructure Architect

DescriptionNeeds to be very, very deep in the data center migration space, and have executive-level communication and presence; this role will be leading the architecture for our client&#39;s data center, so much more than just application-level designs, and will need to interact with multiple stakeholders to prepare more strategic patterns (think defining network isolation and segregation patterns and policies, digging into VMWare and identifying applications that need to move as a single unit, collaborating with security to identify zones and policies for data ingress/egress, and presenting to single leaders options, trade-offs, and recommendations). Top Skills &amp; Experience RequiredEnterprise-level on-prem to on-prem data center migration experience (not cloud-focused).Deep VMware expertise (ideally master-level or equivalent).Strong networking knowledge, especially with ACI Site Replication Manager familiarity for disaster recovery planning.Middleware experience, especially with Kafka and DataPower.Database migration experience, including Oracle and specific systems Ability to assess latency impacts and design mitigation strategies. Key ResponsibilitiesOversee migration from legacy data centers Develop and enforce application-level failover strategies (e.g., blue-green deployments).Implement network segmentation using ACI (Application Centric Infrastructure).Collaborate with architecture and development teams to define and apply migration patterns.Serve as second line of defense for application reviews (mandatory for Tier 0/1 apps).Present migration progress, risks, and strategies to executive leadership.Ensure coordination across middleware, networking, and database teams. Preferred BackgroundFinancial services preferred.Open to other regulated industries: defense, education, healthcare. Provide technical leadership. The Enterprise Architect will collaborate with the entire range of senior technical and management resources within the Solutions arm of Business Technology Services (BTS) to advise on and establish enterprise architecture frameworks and road maps. Architect and develops applications by developing design specifications and writing code based upon the design and business requirements under the direction of the Development Manager and Project Manager. Takes an active role in the development group by sharing knowledge and mentoring others. This candidate is a member of a team, must adhere to secure development process and configuration management process and must be able to work cooperatively and autonomously. Skillsdata center migration, vmware, Leadership Top Skills Detailsdata center migration,vmware,Leadership Experience LevelExpert Level

Description
					Overview
We are seeking an Infrastructure &amp; DevOps Automation Lead with deep expertise in Infrastructure as Code (IaC), configuration management, and cloud-native delivery pipelines. This role is responsible for designing, implementing, and optimizing infrastructure automation frameworks that accelerate development velocity, enforce consistency, and enable scalable, repeatable deployment patterns across multi-cloud environments.
Core Responsibilities
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Lead the design and implementation of Infrastructure as Code (IaC) solutions using Terraform across AWS, Azure, and GCP.
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Architect and manage configuration management frameworks (e.g., Ansible, Chef) to maintain consistency, security, and compliance across environments.
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Design and operate CI/CD pipelines using Jenkins or equivalent platforms to deliver fully automated, reliable, and traceable software deployments.
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Partner with application, data, and SRE teams to define automated build, test, and release workflows that improve delivery frequency and system stability.
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Standardize deployment templates, cloud provisioning scripts, and version-controlled infrastructure artifacts to ensure reproducibility and scalability.
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Optimize runtime environments using Linux (Red Hat preferred) and modern shell scripting (Bash, Korn, Zsh) for automation and diagnostics.
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Implement governance, monitoring, and cost-optimization strategies across multiple cloud platforms.
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Apply core SRE principles to infrastructure operations—building systems that are resilient, observable, and self-healing.
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Mentor junior engineers, establish IaC best practices, and contribute to DevOps maturity models across the organization.
Required Skills &amp; Experience
Infrastructure as Code (IaC)
•
Expert-level proficiency in Terraform (HCL, modules, workspaces, and remote state management).
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Strong understanding of cloud provisioning, resource dependencies, and environment orchestration.
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Experience managing multi-environment IaC workflows with GitOps-based source control practices.
Configuration Management
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Expertise in Ansible or Chef for configuration automation and application deployment.
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Advanced Linux command line knowledge (process management, permissions, package management).
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Proficiency in shell scripting (Bash, Korn, or Zsh) for automation and system diagnostics.
CI/CD Pipelines
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Proven track record in Jenkins, GitHub Actions, or similar CI/CD platforms.
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Experience designing repeatable delivery pipelines integrating build, test, security scanning, and deployment stages.
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Familiarity with container-based workflows (Docker, Kubernetes) and integration with CI/CD pipelines.
Cloud &amp; Operating Systems
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Strong hands-on experience with AWS, Azure, or GCP cloud environments.
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Deep understanding of Red Hat Enterprise Linux (RHEL) or derivative distributions in production environments.
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Awareness of networking, storage, and security fundamentals within cloud infrastructures.
Core SRE Concepts
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Knowledge of architectural patterns at scale, including distributed system reliability and high availability.
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Application of efficient computer engineering principles—designing systems for simplicity, automation, and resiliency.
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Familiarity with monitoring, alerting, and performance engineering as part of infrastructure operations.
Preferred Qualifications
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Experience integrating IaC pipelines with security compliance frameworks (e.g., Sentinel, OPA, or Conftest).
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Exposure to policy-as-code and automated drift detection strategies.
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Background in site reliability engineering (SRE), DevSecOps, or platform engineering.
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Strong documentation and mentoring skills with an emphasis on knowledge transfer and cross-functional enablement.
					 					Skills
					Python, Linux, ci/cd, jenkins, Terraform, Automation, ansible
					 					Top Skills Details
					Python,Linux,ci/cd,jenkins,Terraform,Automation,ansible
					 					Additional Skills &amp; Qualifications
					Why This Role Matters
This role is at the heart of DevOps transformation — enabling teams to move faster with confidence. You’ll drive automation, consistency, and scale across the infrastructure stack, ensuring that our systems are resilient, efficient, and ready for continuous innovation
					 					Experience Level
					Intermediate Level

Infrastructure Automation Engineer

<h3>Position Summary</h3>We are seeking an experienced Virtualization Engineer to join a global infrastructure team responsible for the design, deployment, and lifecycle management of server environments across enterprise data centers. This role is ideal for engineers who are passionate about automation, performance optimization, and working hands-on with modern data center technologies.<h3>Key Responsibilities</h3><ul><li>Design and deploy server infrastructure with a strong emphasis on automation and scalability.</li><li>Conduct performance, failure, and resiliency testing across virtualization platforms.</li><li>Research and implement innovations in data center cooling, power management, and compute densification.</li><li>Automate engineering workflows using Infrastructure as Code (IaC) principles.</li><li>Manage and optimize containerized environments using Kubernetes and OpenShift.</li><li>Integrate Kubernetes with storage solutions to support cloud-native applications.</li><li>Migrate and manage virtual machines using KubeVirt and KVM within OpenStack environments.</li><li>Perform performance tuning and ensure fault tolerance across infrastructure layers.</li></ul><h3>Required Skills</h3><ul><li>Operating Systems: Strong Linux systems engineering experience</li><li>Containerization &amp; Orchestration:<ul><li>Kubernetes (required)</li><li>OpenShift (preferred)</li><li>Helm charts and Operators</li></ul></li><li>Virtualization Platforms:<ul><li>VMware (vSphere, ESXi, VCF)</li><li>KVM, KubeVirt</li><li>Nutanix</li></ul></li><li>Storage &amp; Networking:<ul><li>Ceph (implementation and upgrades)</li><li>CSI (Container Storage Interface)</li><li>CNI (Cilium)</li><li>NSX-T</li></ul></li><li>Automation &amp; Scripting:<ul><li>Infrastructure as Code (IaC)</li><li>Python (preferred)</li></ul></li><li>Systems Engineering:<ul><li>IP configuration</li><li>Performance testing and fault tolerance</li><li>BareMetal installs</li></ul></li></ul><h3>Preferred Experience</h3><ul><li>Managing OpenShift environments for high availability.</li><li>Integrating Kubernetes with S3-compatible object storage.</li><li>Migrating workloads into OpenStack environments.</li><li>Analyzing historical infrastructure performance data.</li></ul>

Infrastructure Engineer

Infrastructure Program Manager – Global Enterprise Mobility Initiative Location: Richardson, TX or Farmington, CT (on-site/hybrid) A leading aerospace and defense organization is launching a global initiative to unify mobile connectivity across its international workforce. We’re looking for an Infrastructure Program Manager to lead this effort, ensuring that employees traveling abroad remain securely connected to the corporate network without incurring roaming fees or facing service disruptions. <h3>Role Summary:</h3>This is a high-impact, globally scoped role focused on building and deploying a unified mobility platform across multiple countries. The ideal candidate will have a strong infrastructure background and must have experience managing international programs. While mobility experience is a plus, the most critical requirement is the ability to drive complex, cross-border infrastructure projects with operational precision.Candidates without global project experience will not be considered. <h3>Key Responsibilities:</h3><ul><li>Lead the global rollout of a secure, cost-effective enterprise mobility platform.</li><li>Coordinate infrastructure efforts across international teams, vendors, and carriers.</li><li>Ensure seamless network access for traveling employees, regardless of location.</li><li>Manage timelines, budgets, and stakeholder communications across regions.</li><li>Collaborate with internal teams (networking, security, mobility) to align infrastructure with business needs.</li><li>Identify and resolve challenges related to international telecom regulations, roaming agreements, and platform compatibility.</li></ul> <h3>Top Skills &amp; Experience Required:</h3>1. Global Project Management Experience<ul><li>Proven ability to lead multi-country technology rollouts, especially in telecom or infrastructure domains</li><li>Skilled in coordinating across time zones, cultures, and regulatory environments</li></ul>2. Experience Working with Mobile Carriers Domestically and Internationally<ul><li>Ability to negotiate with global carriers offering programs that leverage local networks to avoid roaming charges</li><li>Experience unifying mobility services across regions</li></ul>3. Stakeholder &amp; Vendor Coordination<ul><li>Strong communication and collaboration skills with C-level executives, vendors, and internal teams</li><li>Experience managing vendor negotiations, onboarding, and country-specific implementations</li></ul> <h3>Qualifications:</h3><ul><li>Background in infrastructure program management with global project exposure</li><li>Proven success managing international deployments or cross-border technology initiatives</li><li>Strong operational mindset with a focus on execution and delivery</li><li>Experience working in large enterprise environments with complex stakeholder landscapes</li><li>Familiarity with enterprise mobility platforms such as Intune and MobileIron is a plus</li><li>Ability to travel occasionally to support program implementation and stakeholder engagement</li></ul>

Infrastructure Program Manager – Global Enterprise Mobility Initiative

Infrastructure Program Manager – Global Enterprise Mobility Initiative Location: Richardson, TX or Farmington, CT (on-site/hybrid) A leading aerospace and defense organization is launching a global initiative to unify mobile connectivity across its international workforce. We’re looking for an Infrastructure Program Manager to lead this effort, ensuring that employees traveling abroad remain securely connected to the corporate network without incurring roaming fees or facing service disruptions. <h3>Role Summary:</h3>This is a high-impact, globally scoped role focused on building and deploying a unified mobility platform across multiple countries. The ideal candidate will have a strong infrastructure background and must have experience managing international programs. While mobility experience is a plus, the most critical requirement is the ability to drive complex, cross-border infrastructure projects with operational precision.Candidates without global project experience will not be considered. <h3>Key Responsibilities:</h3><ul><li>Lead the global rollout of a secure, cost-effective enterprise mobility platform.</li><li>Coordinate infrastructure efforts across international teams, vendors, and carriers.</li><li>Ensure seamless network access for traveling employees, regardless of location.</li><li>Manage timelines, budgets, and stakeholder communications across regions.</li><li>Collaborate with internal teams (networking, security, mobility) to align infrastructure with business needs.</li><li>Identify and resolve challenges related to international telecom regulations, roaming agreements, and platform compatibility.</li></ul> <h3>Top Skills &amp; Experience Required:</h3>1. Global Project Management Experience<ul><li>Proven ability to lead multi-country technology rollouts, especially in telecom or infrastructure domains</li><li>Skilled in coordinating across time zones, cultures, and regulatory environments</li></ul>2. Experience Working with Mobile Carriers Domestically and Internationally<ul><li>Ability to negotiate with global carriers offering programs that leverage local networks to avoid roaming charges</li><li>Experience unifying mobility services across regions</li></ul>3. Stakeholder &amp; Vendor Coordination<ul><li>Strong communication and collaboration skills with C-level executives, vendors, and internal teams</li><li>Experience managing vendor negotiations, onboarding, and country-specific implementations</li></ul> <h3>Qualifications:</h3><ul><li>Background in infrastructure program management with global project exposure</li><li>Proven success managing international deployments or cross-border technology initiatives</li><li>Strong operational mindset with a focus on execution and delivery</li><li>Experience working in large enterprise environments with complex stakeholder landscapes</li><li>Familiarity with enterprise mobility platforms such as Intune and MobileIron is a plus</li><li>Ability to travel occasionally to support program implementation and stakeholder engagement</li></ul>

Top Skills Details<ul><li>5+ Years of project management experience, ideally within network infrastructure</li><li>Projects managed may include: Data Center, LAN/WAN, Firewall, Site build/decommission/move, EOL Upgrades, etc. </li><li>Experience running projects &amp; programs in enterprise organizations. Global experience is preferred. </li></ul>DescriptionClient is seeking a Technical Project Manager to assist with projects supporting their global Network Services division. The Technical Project Manager will be responsible for helping support Client&#39;s global initiatives for physical infrastructure and network services (LAN, WAN and Firewall) upgrades, implementations and deployments. Projects may include: • Manage global Site related projects (new sites, site consolidations, site closures)- work closely with a Physical Infrastructure resource to manage all IT service related activities• Coordinate and manage IT acquisition and divestiture initiatives related to integration and/or separation of IT infrastructure. This includes, but not limited to LAN, WAN and Border (firewall) technologies Candidates responsibilities will include:• Align with IT business units and associated individuals from other companies as appropriate to plan and schedule IT tasks associated to successful acquisition and divestiture projects.• Provide project management support during weekday and weekend implementation tasks, and hyper care support process for IT implementation tasks.• Be able to produce and maintain status reports, meeting minutes, dashboards, milestones and other documents as part of project delivery.• Maintain and drive closure of open risks, issues, and action item (registers)• Provides primary communication point for all IT components and be point of escalation with other project managers and sponsors.• Escalate plan slippage and/or resource constraints to the leadership• Develop and manages the project plan, including project scope, WBS, development/delivery schedule, resource requirements and integration efforts• Budgeting and Control - Responsible for putting together, tracking and adhering to project budgets. Familiarity and knowledge of all project budget components is a must.• Communicate with designated users or point persons on schedules, testing requirements and integration support associated to IT tasks.• Communicate with 3rd party service providers and IT hardware and software vendors as needed to support IT tasks.• Support weekend and off hours infrastructure migration projects, including ‘HyperCare’ shift rotations. Additional Skills &amp; QualificationsAbility to work well and build relationships with business stakeholders.

Infrastructure Project Manager

“someone who was an Infrastructure Release Manager could do this job”Need someone who has worked in a linux/redhat environment (they don’t need Java)One of the main things this person is going to do is get information from other groups, collectinformation, get issued resolved.  Needs to be good about reaching out topeople and getting information Someone who is process oriented  Charlotte – pay 65/hr Experience managing – Environment Manager experience Linux environment  Very solid communication skillsManagement experience Experience monitoring non-prod environments andassisting with stability issuesExperience with environment management processes  <ul><li>Build Engineering Process <ul><li>Manage environment inventory dashboards</li><li>Document LLE Build Activities in Jira epics</li><li>Approve builds to LLE and promotion to production</li><li>Socialize Release Notes</li><li>Manage and Maintain LLE Scheduling and Communications</li><li>Enforce Environment Configuration Management Process</li></ul></li><li>Scheduled Patching &amp; Maintenance <ul><li>Environment Calendar setup</li><li>Environment Outage Communications</li><li>Environment Patching/Maintenance - Coordination</li><li>Environment Patching - Pre tasks</li><li>Environment Patching - Post tasks</li></ul></li><li>Environment Issue Triage</li><li>Middleware Upgrades (Infra upgrade only)</li><li>Documentation</li><li>Maintenance, Env Suitability</li></ul> W2 only, hybrid on site uptown 3 days a week

Infrastructure Release Manager W2 Hybrid Uptown

As an Inside Sales Coordinator, you’ll be the critical link between our Regional Sales Managers (RSMs) in the field and our internal operations—ensuring smooth processes, accurate data, and exceptional customer experiences.This role is ideal for someone who thrives in a support-driven environment, enjoys solving problems, and is eager to grow their skills in sales operations and cross-functional coordination.<h3>What You’ll Do</h3>Sales Support (Approx. 20%)<ul><li>Partner with RSMs to manage daily sales activities including pricing, product availability, SAP quotations, and lead time coordination.</li><li>Prepare and submit Requests for Approval (RFAs) in ARIBA for special terms, consignment, and scrap orders.</li><li>Maintain and share equipment order details with service, PMO, and sales teams.</li><li>Communicate directly with factories to gather machine specs, trial license info, and custom development requests.</li><li>Review purchase orders for accuracy and coordinate revisions as needed.</li><li>Set up SAP accounts for new customers and ensure complete order packages are submitted to operations.</li><li>Lead internal meetings to confirm order status and system accuracy.</li><li>Support aftermarket sales through NEXUS system updates and order processing.</li></ul>Reporting &amp; Analysis (Approx. 10%)<ul><li>Generate weekly inventory and stock reports to support forecasting and factory planning.</li><li>Maintain accurate data in the NEXUS system for internal and external reporting.</li></ul>Process Improvement &amp; Collaboration (Approx. 10%)<ul><li>Participate in system testing and change initiatives to improve workflows.</li><li>Recommend and implement process enhancements for greater efficiency.</li><li>Engage in training and ensure compliance with company policies.</li><li>Take ownership of special projects as assigned.</li></ul><h3>What You Bring</h3>Must-Have Skills &amp; Experience:<ul><li>3+ years in sales support or customer service within the CPG industry</li><li>Proficiency in SAP and Salesforce.com</li><li>Strong attention to detail and organizational skills</li><li>Basic Microsoft Excel skills with a willingness to learn more</li><li>Proven job stability and reliability</li></ul>Bonus Skills:<ul><li>Experience with quoting systems and customer service platforms</li><li>Familiarity with ARIBA and NEXUS systems</li></ul>

Inside Sales Coordinator

DescriptionThe Inside Sales Coordinator will support the sales organization by assisting Regional Sales Managers (RSMs) in the field. This role focuses on driving sales growth and improving alignment between sales teams and main office resources. Responsibilities include providing product information, pricing, profit analysis, and managing quotation and order processes. The coordinator will also handle sales support activities such as order tracking, sales history, and communication with factories for special requirements. Key ResponsibilitiesSales Support (Approx. 20%)	· Assist RSMs with daily sales activities: cost of goods, equipment availability, SAP quotations, lead times.	· Prepare RFAs (Request for Approval) in ARIBA (SAP) for special payment terms, risk orders, consignment, scrap requests.	· Maintain ordered equipment information for service, PMO, and sales teams.	· Communicate with factories for machine specs, special development requests, and trial licenses.	· Review purchase orders for accuracy; request revisions as needed.	· Coordinate SAP account setup for new customers.	· Prepare complete order packages and submit to operations.	· Conduct meetings to share order status and confirm system accuracy.	· Support aftermarket sales manager with NEXUS system input and order processing.Reporting &amp; Analysis (Approx. 10%)	· Prepare weekly inventory and stock analysis reports.	· Monitor and maintain NEXUS system data for internal forecasting and factory reporting.Other Duties (Approx. 10%)	· Support system changes through testing, collaboration, and knowledge transfer.	· Suggest and implement process improvements for efficiency.	· Participate in training and ensure compliance with corporate policies.Handle projects as assigned. Skillssales support, sap, salesforce.com, microsoft excel, Ms office suite, Customer service, quoting Top Skills Detailssales support,sap,salesforce.com,microsoft excel Additional Skills &amp; QualificationsMust Haves: - 3+ years of CPG industry for sales support / customer service- SAP- Salesforce.com- Job stability- Microsoft Excel - basic skills and willingness to learn how to use the program Experience LevelEntry Level

<h3>Job Description:</h3>We are seeking an Inside Sales Coordinator to support the SMT sales organization by assisting Regional Sales Managers (RSMs) in the field. This role focuses on driving sales growth and improving alignment between sales teams and main office resources. Responsibilities include providing product information, pricing, profit analysis, and managing quotation and order processes. The coordinator will also handle sales support activities such as order tracking, sales history, and communication with factories for special requirements.<h3>Key Responsibilities:</h3>Sales Support (Approx. 20%)<ul><li>Assist RSMs with daily sales activities: cost of goods, equipment availability, SAP quotations, lead times.</li><li>Prepare RFAs (Request for Approval) in ARIBA (SAP) for special payment terms, risk orders, consignment, scrap requests.</li><li>Maintain ordered equipment information for service, PMO, and sales teams.</li><li>Communicate with factories for machine specs, special development requests, and trial licenses.</li><li>Review purchase orders for accuracy; request revisions as needed.</li><li>Coordinate SAP account setup for new customers.</li><li>Prepare complete order packages and submit to operations.</li><li>Conduct meetings to share order status and confirm system accuracy.</li><li>Support aftermarket sales manager with NEXUS system input and order processing.</li></ul>Reporting &amp; Analysis (Approx. 10%)<ul><li>Prepare weekly inventory and stock analysis reports.</li><li>Monitor and maintain NEXUS system data for internal forecasting and factory reporting.</li></ul>Other Duties (Approx. 10%)<ul><li>Support system changes through testing, collaboration, and knowledge transfer.</li><li>Suggest and implement process improvements for efficiency.</li><li>Participate in training and ensure compliance with corporate policies.</li><li>Handle projects as assigned.</li></ul><h3>Requirements:</h3>Must Haves:<ul><li>3+ years of experience in CPG industry for sales support or customer service.</li><li>Proficiency in SAP and Salesforce.com.</li><li>Strong job stability and reliability.</li><li>Basic Microsoft Excel skills and willingness to learn advanced functions.</li></ul>Preferred:<ul><li>Experience updating product availability and system data.</li><li>Ability to learn new tools and applications quickly.</li></ul>Soft Skills:<ul><li>Detail-oriented and organized.</li><li>Strong communication and collaboration skills.</li><li>Proactive and adaptable.</li></ul><h3>Work Environment:</h3><ul><li>Hybrid schedule: Onsite Tuesday–Thursday, WFH Monday &amp; Friday.</li><li>Work hours: 9:00 AM – 5:00 PM (flexible within 30 minutes for start/end).</li></ul>

Job DescriptionThe Inside Sales Coordinator will support the SMT sales organization by assisting Regional Sales Managers (RSMs) in the field. This role focuses on driving sales growth and improving alignment between sales teams and main office resources. Responsibilities include providing product information, pricing, profit analysis, and managing quotation and order processes. The coordinator will also handle sales support activities such as order tracking, sales history, and communication with factories for special requirements. Key ResponsibilitiesSales Support (Approx. 20%)	· Assist RSMs with daily sales activities: cost of goods, equipment availability, SAP quotations, lead times.	· Prepare RFAs (Request for Approval) in ARIBA (SAP) for special payment terms, risk orders, consignment, scrap requests.	· Maintain ordered equipment information for service, PMO, and sales teams.	· Communicate with factories for machine specs, special development requests, and trial licenses.	· Review purchase orders for accuracy; request revisions as needed.	· Coordinate SAP account setup for new customers.	· Prepare complete order packages and submit to operations.	· Conduct meetings to share order status and confirm system accuracy.	· Support aftermarket sales manager with NEXUS system input and order processing.Reporting &amp; Analysis (Approx. 10%)	· Prepare weekly inventory and stock analysis reports.	· Monitor and maintain NEXUS system data for internal forecasting and factory reporting.Other Duties (Approx. 10%)	· Support system changes through testing, collaboration, and knowledge transfer.	· Suggest and implement process improvements for efficiency.	· Participate in training and ensure compliance with corporate policies. Top Skills Detailssales support, sap, salesforce.com, Microsoft excel Additional Skills &amp; QualificationsMust Haves: <ul><li>3+ years of CPG industry for sales support / customer service</li><li>SAP</li><li>Salesforce.com</li><li>Job stability</li><li>Microsoft Excel - basic skills and willingness to learn how to use the program</li></ul>

Inside Sales Coordinator - CPG Industry

DescriptionThe Account Representative communicates directly with customers to win the scheduling of in-home demonstrations of our products, and make direct-to-consumer sales of products. This position sources and follows up on sales and customer leads from various sources, working with various scripts and product information provided. Must develop a strong product knowledge, and communicate effectively and confidently with customers, installers, and operations. •	Coordinates across multiple business functions and departments to schedule demonstration and installation appointments nationwide.•	Uses a computerized system for tracking, information gathering, and/or troubleshooting.•	Completes various periodic and recurrent career development and skills training sessions.•	Focuses on qualifying inbound and outbound inquiries and converting them to appointments.•	Sources new sales opportunities through lead follow-up.•	Manages prospects through all stages of the appointment setting cycle. •	Have a sales mentality, be able to overcome objections. SkillsCustomer service, Customer support, appointment scheduling, appointment setting, Inside sale, Sales, Inbound call, Customer service call center, Sales support, collecting, Data entry, collections service, Outbound calls, Collections customer service, Inside sales support, Collection, Cold calling

Inside Sales Representative

Description This person will be trained hands on in the field with multiple Leads and a PM to ensure they are getting the knowledge needed to succeed. They want this person to come from a trade or tech school with some basic understanding of electrical or low voltage. SkillsCable, Install, Electrical, Security, Access control, Alarm systems, Troubleshooting, Service, Cctv Top Skills DetailsCable,Install,Electrical Additional Skills &amp; QualificationsAccess control CCTV/ Cameras Burg alarm Experience LevelIntermediate Level

Install Technician- PA

Description
					This is an on-site position where the candidate is expected to be on-site at the U.S. Capital in WA DC Monday through Friday. Location is both MARC train and DC metro rail accessible. Period of performance is 6 years

U.S. Senate Information Technology Support Contract V (ITSC V), which covers IT services for Senate offices nationwide:

The Information Technology Support Contract V (ITSC V) is a major procurement issued by the U.S. Senate Sergeant at Arms (SAA). It provides comprehensive IT support services to:

Senate Member offices
Committees
Leadership offices
Officer offices
Locations in Washington, D.C. and across all 50 states

The U.S. Senate Information Technology Support Contract V (ITSC V) provides nationwide IT support for a wide range of Senate offices. Here&#39;s a breakdown of the locations covered:

&#128506;️ ITSC V Coverage Areas
The contract supports Senate operations in:

1. Washington, D.C.

U.S. Capitol Complex: Including Member offices, Committee rooms, Leadership offices, and Officer offices.
Senate Office Buildings: Such as Hart, Dirksen, and Russell Senate Office Buildings.
Capitol Police and SAA Facilities: Where applicable IT infrastructure is maintained.

2. All 50 U.S. States

State-Based Senate Offices: Each Senator maintains one or more constituent service offices in their home state.

These offices require:

Workstation and server support
Network connectivity
Help desk and remote troubleshooting
On-site installation and maintenance

3. Remote and Mobile Support

Support extends to mobile devices and remote work setups used by Senate staff.
Includes secure VPN access, mobile device management, and remote diagnostics.

&#129513; Office Types Supported

Member Offices: Individual Senators’ offices
Committee Offices: Legislative committees with specialized IT needs
Leadership Offices: Offices of Senate leadership (e.g., Majority/Minority Leader)
Officer Offices: Offices like the Secretary of the Senate and Sergeant at Arms

This broad geographic and organizational scope ensures that ITSC V vendors must be capable of delivering consistent, secure, and responsive IT services across diverse environments—from high-security Capitol Hill networks to small regional offices in rural states.

The contract includes:

Help desk and end-user support
Hardware and software maintenance (workstations, servers, mobile devices)
Installation and configuration
Network and cybersecurity support
Audiovisual and telecommunication services
Ticketing and service management

The ITSC V contract provides comprehensive outsourced IT services to support the operations of the U.S. Senate, including:

1. End-User Support 

Help desk services for Senate staff across Member, Committee, Leadership, and Officer offices
On-site and remote troubleshooting
Support for mobile devices, desktops, laptops, and peripherals

2. Hardware &amp; Software Services

Acquisition, installation, and maintenance of:
Workstations
Servers
Operating systems
Application software
Lifecycle management and asset tracking

3. Network &amp; Infrastructure Support

Configuration and support for Senate networks
Coordination with Senate IT teams for secure connectivity
Audiovisual and telecommunication systems integration

4. Ticketing &amp; Service Management

Use of Senate-specific ticketing systems to manage service requests
Timely resolution of installation and support tickets
Reporting and analytics on service performance

5. Certifications &amp; Compliance

Staff must meet specific certification requirements (e.g., CompTIA, Microsoft, Cisco)
Adherence to Senate security and privacy protocols

6. Nationwide Coverage

Services are required not only in Washington, D.C. but also in all 50 states
Coordination with regional Senate offices for installations and support

Technical Requirements

1.	Directing a nationwide team of installers, internal and external
2.	Managing a group dedicated to purchasing, warehousing, and managing all assets 
3.	Managing customer satisfaction in an all-VIP environment

What hardware is the team installing? None, team will utilize a provider instance of ServiceNow to direct the external team, GDIT Oracle systems to order products and ServiceNow to schedule with customers

Is imaging part of the team’s responsibilities? Yes

What’s the technical environment? Technical tools range from Warehouse tools such as Blue Yonder, CubiScan, RF scanners to planning software, Oracle, and Warehouse Management System software. 

Are there specific asset management tools required (e.g., ServiceNow)? ServiceNow 

Will the Installation Manager / team need to troubleshoot network connectivity issues? Yes

Travel Expectations: What are the expected travel locations and frequency? No travel

Daily Responsibilities

Can you provide a more granular breakdown of day-to-day duties?
Each day starts by checking on customer orders to ensure we are meeting our 10 day SLA. If a shipment needs to be re-prioritized to meet an SLA, the Installation Manager directs the change. For the shipments to be completed today, the Installation Manager ensures we have people to install the equipment (ensuring we have dedicated sub-contractors at all state offices and internal support for all Senate complex locations). The Installation Manager ensures the team has the equipment required to be able to install all products, ensuring special instructions are delivered. The Installation Manager provides ticket escalation for any issues the installation team encounters. He ensures that work is completed on time and that customer satisfaction surveys are sent to customers.

What does an “A” candidate look like? 

Nationwide experience delivering products and services, experience managing sub-contractors, experience building and training a team, experience with a wide variety of warehouse management tools, ServiceNow expertise.
					 					Skills
					process implementation, procedure implementation, installation, warehouse operations, asset management, quality standards, post-installation testing, validation
					 					Top Skills Details
					process implementation,procedure implementation,installation,warehouse operations,asset management,quality standards,post-installation testing,validation
					 					Additional Skills &amp; Qualifications
					Business Context

•	What business challenge will this role help solve? Providing IT equipment to customers
•	Who are the end users—internal staff or external customers? External customers
o	Senate offices nationwide? Yes

Team &amp; Culture

•	What’s the team size? 14 on sight. 
•	What non-technical skills are important? Extreme VIP environment, communication and tact are critical.
•	How would you describe the work environment (e.g., pace, flexibility, dress code)? Formal.
					 					Experience Level
					Expert Level

Installation Manager

Installation Support Specialist – Moorestown, NJ (Onsite)Job Summary:Join our team as an Installation Support Specialist, where you’ll play a key role in supporting divisions and customers to ensure installations are completed as contracted. You’ll be responsible for verifying documentation in our CRM for invoicing, closing out jobs, and ensuring overall customer satisfaction. Essential Functions:<ul><li>Communicate with customers and subcontractors throughout the installation process to ensure smooth completion.</li><li>Audit documents and system information to support the invoicing team, following established policies and procedures.</li><li>Follow up with customers post-installation to collect final payments and any outstanding documents needed for invoicing.</li><li>Handle all inbound calls, providing prompt resolution and support.</li><li>Collaborate with divisions to address additional service needs or gather required data and documents for job completion.</li><li>Close out tickets in the system, collect payment, and address any issues or damages by opening service tickets as needed.</li><li>Serve as the last point of contact before a job is closed out, ensuring all requirements are met.</li><li>Communicate effectively with customers, installers, and internal teams, including handling upset customers with professionalism and empathy.</li><li>Maintain attention to detail and multitask efficiently in a fast-paced environment.</li><li>Utilize computer skills, including Excel and CRM systems, for documentation and communication.</li><li>Manage email correspondence with local offices across all 50 states.</li><li>Adhere to company processes and procedures to ensure consistency and quality in customer interactions.</li><li>Perform other duties as assigned.</li></ul>Work Environment &amp; Schedule:<ul><li>Fully onsite, Monday–Friday</li><li>Two shifts available: 9:30am–6:00pm and 10:00am–6:30pm</li><li>May be required to work a Saturday every 5 weeks (9:30am–6:00pm)</li><li>Majority of communication is via email; phone and text communication with installers</li></ul>Qualifications:<ul><li>Strong attention to detail and ability to multitask</li><li>Excellent computer skills; proficiency in Excel and CRM systems (no advanced reporting required)</li><li>Professional communication skills via phone, email, and in-person</li><li>Ability to handle challenging customer interactions with patience and problem-solving skills</li></ul>If you’re looking for a dynamic role where you can make a difference in the customer experience and support successful installations, apply today!

Installation Support Specialist

Must be open to a contract role, onsite in Lincoln! Description<ul><li>Process &amp; review licensing, appointing, terminations, and investigation paperwork for brokers, sales reps, and internal associates.</li><li>Ensure compliance with State Insurance Department&#39;s</li><li>Process agent record changes in a timely manner</li><li>Processing and maintain commission agreements on GMR internal system they use)</li><li>Follow up on incomplete paperwork, and process electronic fund transfer of commissions.</li><li>Handle multiple different types of requests that come through via email</li></ul> #eastpriority25

Insurance Processor

Description
					You will be verifying insurance coverage and benefits utilizing all available verification and eligibility tools and calls payers to collect more information. You will also obtains the necessary referral, authorization, or pre-certification prior to services being provided as required by the payer. 

Also will be obtaining patient information to facilitate the verification of the unique patient identifiers for clinical purposes, billing and collections process. Will also be estimating self-pay portions after benefits have been determined (deductibles, co-pays, non-covered services).

Responsible for the accurate, complete, and timely capture and data entry of patients’ demographic, financial, and clinical information into the various information systems including pre-registration and/or scanning information systems.
					 					Skills
					healthcare, customer service, insurance, prior authorization, EPIC, medical billing
					 					Top Skills Details
					healthcare,customer service,insurance
					 					Additional Skills &amp; Qualifications
					High School Diploma or GED required.
2+ years related experience in a benefits/referral coordinator/insurance verification/authorization job/AR/medical billing in healthcare/hospital setting
Bilingual ENLISH/SPANISH would be a huge PLUS, but not a must
IDEAL TO HAVE EPIC as they will be pulling data from EPIC (companies that use it: Hopkins, UMMS, Mercy, UMFPI)
Must be familiar with all payors and payor portals
Must have STRONG Computer skills
					 					Experience Level
					Intermediate Level

Insurance Verification Specialist

Position Summary:We are seeking a detail-oriented and customer-focused Insurance Verification Representative to join our team in Baltimore, MD. This role is essential in ensuring accurate insurance verification and supporting the billing and collections process. Location: Baltimore MD Shift: Monday–Friday, 8:00 AM – 5:00 PM Description<ul><li>Verify insurance coverage and benefits using available verification tools and direct communication with payers.</li><li>Obtain necessary referrals, authorizations, or pre-certifications prior to services, as required by payers.</li><li>Collect and confirm patient information to verify unique identifiers for clinical, billing, and collections purposes.</li><li>Estimate patient financial responsibility (e.g., deductibles, co-pays, non-covered services) after benefits are determined.</li><li>Accurately capture and enter patient demographic, financial, and clinical data into pre-registration and scanning systems.</li><li>Maintain compliance with HIPAA and organizational policies.</li></ul> Skillshealthcare, customer service, insurance, prior authorization, EPIC, medical billing Top Skills Detailshealthcare,customer service,insurance Additional Skills &amp; QualificationsHigh School Diploma or GED required.2+ years related experience in a benefits/referral coordinator/insurance verification/authorization job/AR/medical billing in healthcare/hospital settingBilingual ENLISH/SPANISH would be a huge PLUS, but not a mustIDEAL TO HAVE EPIC as they will be pulling data from EPIC (companies that use it: Hopkins, UMMS, Mercy, UMFPI)Must be familiar with all payors and payor portalsMust have STRONG Computer skills Experience LevelIntermediate Level﻿

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