DescriptionThis role will be responsible for reviewing medical record documentation including procedure reports and assigning appropriate CPT and ICD-9 codes. Monitors changes in coding procedures and assisting in training staff. Reviews complex (problematic coding that needs research) medical records and communicating findings with coders and management. May also collaborate on internal QA and coding reviews when required.Reviews and interprets the documentation of physician services in patient records to report physician activity for professional services billing. Key components of the reporting of physician services include coding of services using CPT-4 service codes and ICD-10 diagnoses codes. Must apply Departmental standards for the documentation and reporting of physician services in determining the correct level of service supported by the documentation of physician services in the patient record. 1. Systematically review and analyze patient records to determine the principal diagnosis and level of service, all significant additional diagnoses and procedures and to produce a coded abstract for physician billing (60%) • Review up to 90 patient charts per day and abstract diagnoses, physician services and procedures with 95% accuracy, 100% of the time.• Abstract charts of patients no longer under care of practice physicians within two working days of discharge from care, 90% of the time.2. Code diagnoses, level of service and procedures consistent with patient care documentation (20%) • Complete ICD-10 and CPT-4 coding with 95% accuracy, 100% of the time.3. Serve as a resource to Department physicians regarding guidelines for patient care documentation and respond to physician inquiries on proper documentation of patient care (10%) • Complete a Documentation Problem Sheet within four hours of identification of a problem/issue, 90% of the time.• Respond to physician inquiries within two hours with recommendations and/or options for problem resolution, 90% of the time.4. Maintain a thorough knowledge of current diagnosis and procedural coding practices and their application to the scope of services provided by Department physicians (10%) Maintain certification as a procedural coder. SkillsCoding, Icd-10, Evaluation/ Management, E&amp;M, Epic Additional Skills &amp; Qualifications• Ability to read and analyze medical records.• Clear oral and written communication skills.• Professional telephone etiquette.• Ability to interact with physicians and patients&#39; parents or guardians in a professional and helpful manner.• Ability to use PC skillfully. Knowledge of EPIC preferred.• Ability to work independently.• Problem-solving and decision-making skills.

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Medical Abstractionist

DescriptionWhat does a day to day look like?-There to greet the claimants, greet them, photocopy of their ID-Give paperwork/Intake form to fill out-Collect that back-Give the doctor the charts (eq. 1st patient, provide first chart)-Bring claimant into the room, may ask to change into gown etc. Essentially act as a “Chaperon” to medical exam-Collect that paperwork back, sometimes doctor may ask them to be in the room as a witness (if someone alleges something happened or didn’t happen)-Eventually assist with thumb drives , CD – not required on Day 1-Assist 6-8 patients (12 being a higher number) This position will require travel across a few different office locations across an hour and a half radius - TRAVEL WILL BE PAID/REIMBURSED!

Medical Administrative Assistant

Description
					What does a day to day look like?
-Arrive before start time – (Atleast 30 mins prior to start) eg 9AM start, arrive by 7:30AM
-There to greet the claimants, greet them, photocopy of their ID
-Give paperwork/Intake form to fill out
-Collect that back
-Give the doctor the charts (eq. 1st patient, provide first chart)
-Bring claimant into the room, may ask to change into gown etc.

Essentially act as a “Chaperon” to medical exam
-Collect that paperwork back, sometimes doctor may ask them to be in the room as a witness (if someone alleges something happened or didn’t happen)
-Eventually assist with thumb drives , CD – not required on Day 1
-Assist 6-8 patients (12 being a higher number)
					Skills
					administration, medical terminology, healthcare, HIPAA compliance, medical records
					Top Skills Details
					administration,medical terminology,healthcare,HIPAA compliance,medical records
					Additional Skills &amp; Qualifications
					HS Diploma
Reliable
Have a car and valid drivers license
					Experience Level
					Entry Level

DescriptionWhat does a day to day look like?-Arrive before start time – (Atleast 30 mins prior to start) eg 9AM start, arrive by 7:30AM-There to greet the claimants, greet them, photocopy of their ID-Give paperwork/Intake form to fill out-Collect that back-Give the doctor the charts (eq. 1st patient, provide first chart)-Bring claimant into the room, may ask to change into gown etc. Essentially act as a “Chaperon” to medical exam-Collect that paperwork back, sometimes doctor may ask them to be in the room as a witness (if someone alleges something happened or didn’t happen)-Eventually assist with thumb drives , CD – not required on Day 1-Assist 6-8 patients (12 being a higher number) Skillsadministration, medical terminology, healthcare, HIPAA compliance, medical recordsTop Skills Detailsadministration,medical terminology,healthcare,HIPAA compliance,medical recordsAdditional Skills &amp; QualificationsHS DiplomaReliableHave a car and valid drivers license Experience LevelEntry Level

Description- Review and analyze denied claims, payment discrepancies, and reimbursement issues to identify the root causes.- Initiate and manage the appeals and arbitration process for denied or underpaid claims, ensuring timely and accurate submissions.- Prepare compelling appeal letters, supporting documentation, and necessary forms to present a strong case for claim reconsideration.- Stay up-to-date with payer policies, regulations, and industry trends related to claim appeals and arbitration.- Maintain a comprehensive understanding of coding guidelines, medical necessity, and reimbursement methodologies to strengthen appeal arguments.SkillsMs office suite, medical record, medical terminology, medical biller, anesthesia Additional Skills &amp; Qualifications- Proven experience as an Appeals Specialist , AR, denial, NSA experiece or in a similar role within a healthcare setting.- In-depth knowledge of healthcare revenue cycle processes, claim adjudication, and reimbursement methodologies.- Familiarity with insurance denials, appeals, and arbitration processes, including knowledge of payer-specific appeal requirements and guidelines.- Strong understanding of medical coding (CPT, HCPCS, ICD-10) and medical terminology.FULLY ONSITE FIRST SHIFT IN ADDISON, TX

Medical Appeals Specialist

IMMEDIATE MEDICAL ASSISTANT JOB OPPORTUNITYOPPORTUNITY TO WORK WITH ONE OF THE LARGEST ONCOLOGY CENTERS IN THE AREAFULL TIME OPPORTUNITY WITH ROOM FOR ADVANCEMENT MONDAY - THURSDAY 745AM-515PM + FRIDAY 745AM-12PM$21/HRMARLTON, NJ 08053CAN START IMMEDIATLEY Qualifications:<ul><li>1 year of medical assistant experience</li><li>Experience handling patient triage/vital signs/injections</li><li>Experience working with EMR systems</li><li>Excellent communication skills</li></ul>Description:<ul><li>Serve as a liaison between physicians and patients</li><li>Conduct patient triage</li><li>Document in Electronic Medical Record (EMR)</li><li>Prepare patients for procedures</li><li>Assist physicians with examinations and procedures</li><li>Assist with patient scheduling as needed</li><li>Conduct care plan/treatment plan tracking</li><li>Manage/maintain equipment and supply inventory</li><li>All other duties as assigned by supervisor or direct management</li></ul>

Medical Assistant $21/HR - IMMEDIATE HIRE

Medical Assistant-immediate Hire

Currently hiring for Medical Billers in the Baltimore area. We have multiple openings, some 100% onsite and some remote. Applicants must have at last 1-2+ years of Medical Billing/Follow-up Experience. Applicants must be familiar with all payers and know how to read an EOB.

Medical Biller

Description<ul><li>Primary responsibilities will be working the IPA AR accounts for a multi-physician Oncology practice. Including processing insurance claims, reviewing EOB&#39;S, submitting appeals, follow up with insurance payers and any other duties as assigned are completed. These individuals are expected to work denied claims under 120 aging to collect payment</li><li>This will be a high volume positions, metrics will be tracked with the expectation of holding an average of 35-40 tickets touched per day. This will vary by the dollar amount associated with the ticket, which is why it is a average being measured. Productivity reports sent at the end of every day</li><li>Strong attention to detail, must be organized and quick learner. Effort is key in this role. A go-getter who is eager to continue to grow and develop</li><li>IPA experience is a must 1-2 years</li><li>Understand concept of working and maintaining patient collections</li><li>Familiar with Medicare, Medicaid, PPO, HMO, IPA and Third Party payer billing guideline</li><li>Strong AR knowledge </li><li>Ability to comprehend EOB&#39;s, work denials and knowledge of appeals process</li><li>Knowledge of billing secondary and tertiary carriers</li><li>Experienced with clearinghouse claims correction and resubmission of claims</li><li>Strong written communication and organizational skills</li><li>Effective interpersonal skills with ability to handle heavy patient interaction</li><li>Ability to effectively multi- task and prioritize assignments</li></ul>Additional Skills &amp; Qualifications<ul><li>Someone who is experienced within Medical Billing</li><li>They must be able to explain the process of appeals and denials, corrected claims, EOB&#39;S</li><li>Preferred to have minimum 3-4 years experience within medical billing in a high volume, metric based facility</li><li>They currently collect $20-25 million a month as a company.</li></ul>

Job Summary: The Data Posting Indexer is responsible for processing all Patient Business Office correspondence received by scanning, sweeping, completing document separation, indexing, and committing all appropriate documents to patient records. These responsibilities will be completed for all LLUH facilities. Performs other duties as needed.SkillsData entry, Support, Clerical customer service, General office clerical, Microsoft windowsTop Skills DetailsData entry,Support,Clerical customer service,General office clericalAdditional Skills &amp; Qualifications2+ years experience with medical records or data entryExperience LevelEntry Level

Description Follow up on patient accounts by using multiple EMR and patient charting softwarePerform accounts receivable for patient accountsFollow up on both government and commercial insurance claims and process denialsAnswer all complex patient questions regarding denials and outstanding balancesCall insurance companies to follow up on claims status Additional Skills &amp; Qualifications Knowledge of UB and 1500 claims strongly preferredAbility to answer some inbound patient calls regarding more complex claimsFollow up with insurance payers on claims denialsKnowledge of credit balances

TekSystems is currently hiring for a Medical Biller in the White Marsh, Baltimore County area! MUST HAVE: Any medical billing, medical claims, or medical payment posting experience, or revenue cycle experience! DescriptionInterprets and evaluates appeals to include follow-up with payers to assure timely turn around for claims resolution andreimbursement. Must be able interpret explanation of benefits and have a clear understanding of payer methodology. Works in ateam environment.PRIMARY DUTIES AND RESPONSIBILITIES1. Contributes to the achievement of established department goals and objectives and adheres to department policies,procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations.2. Attends training sessions and workshops offered, to include but not limited to, CPAT Training, bulletin review, etc.Attends and successfully completes required Continuing Education Units (CEU) for the PFS Training Program.Completes annual mandatory training (SITEL) within defined time frame.3. Keeps abreast of regulatory and specific changes as it relates to billing requirements and payer specific follow up.4. Maintains daily performance benchmarks as it applies to interpreting and evaluating appeals to include follow up withpayers. Completes coding report updates within the standard set in a timely manner to begin the daily workflow process.Responsible for reconciliation of reports to SMS and information that was posted.5. Maintains departmental QA standard within established error rate.6. Meets team specific benchmark as it applies to completed Tracking Forms forwarded to the Operational Desk aftercompletion on a daily basis, &gt;$10K, &gt;$20K, AR15, AR30, and AR45.7. Participates in PFS workgroups, staff meetings and work events.8. Participates in multi-disciplinary quality and service improvement team Additional Skills &amp; Qualifications1-2 years Experience in patient accounting, accounts receivable or relatedhealthcare field Required orAn equivalent combination of experience and college education in accounting, finance or healthcare administration RequiredMUST Have a High School Diploma or a GED. MUST Have medical billing experience and AR follow up experience.

DescriptionPrimary responsibilities will be working the IPA AR accounts for a multi-physician practice. Including processing insurance claims, reviewing EOB&#39;S, submitting appeals, follow up with insurance payers and any other duties as assigned are completed. These individuals are expected to work denied claims under 120 aging to collect payment. This will be a high volume positions, metrics will be tracked with the expectation of holding an average of 35-40 tickets touched per day. This will vary by the dollar amount associated with the ticket, which is why it is a average being measured. Productivity reports sent at the end of every day. Additional Skills &amp; QualificationsIntermediate-Some experience in IPA’s. 1-2 years in AR follow-up. Don’t currently have the training program Production metrics: 35/day Additional Skills &amp; QualificationsSomeone who is experienced within Medical Billing. They must be able to explain the process of appeals and denials, corrected claims, EOB&#39;S. Preferred to have minimum 3-4 years experience within medical billing in a high volume, metric based facility. They currently collect $20-25 million a month as a company. Strong attention to detail, must be organized and quick learner. Effort is key in this role. A go-getter who is eager to continue to grow and develop. IPA experience is a must 1-2 years. Understand concept of working and maintaining patient collectionsFamiliar with Medicare, Medicaid, PPO, HMO, IPA and Third Party payer billing guidelinesStrong AR backgroundAbility to comprehend EOB&#39;s, work denials and knowledge of appeals processKnowledge of billing secondary and tertiary carriersExperienced with clearinghouse claims correction and resubmission of claimsStrong written communication and organizational skillsEffective interpersonal skills with ability to handle heavy patient interactionAbility to effectively multi- task and prioritize assignments Experience LevelIntermediate Level #westpriority25

Medical Biller (Insurance Follow-up)

Medical Biller – Cash Poster You’ll enjoy…Standard Hours  Opportunity to work for a large healthcare provider A day in the role…·      Making adjustments and processing refunds to posting 3rd party payments and submitting payment denials. ·       Familiarity with lockbox files and strong data entry skills are important to the everyday role of a cash poster·       Responsible for evaluating and verifying the information on Explanation of Benefits (EOB) statements.·      Will occasionally contact third parties to verify specific information on a patient’s statement. Necessary Skills and Strengths:Medical Billing | Cash Posting | EMR  Core Experience:·      2 years of cash posting or billing experience·      Knowledge of medical practice management systems

Medical Biller - Cash Poster

Description
					Our client is looking for a large influx of medical billing/collections/support specialists to join their team on a CTH basis. Previous contractors couldn&#39;t convert so we are replacing them. Candidates need to be able to be on-site for these roles for at least the duration of contract period. 

MEDICAL BILLER:
Follow up on patient accounts by using multiple EMR and patient charting software
Perform accounts receivable for patient accounts
Follow up on both government and commercial insurance claims and process denials
Answer all complex patient questions regarding denials and outstanding balances
Call insurance companies to follow up on claims status

PAYMENT POSTING SPECIALIST:
Payment posting for insurance and private pay
Need to access and navigate, bank sites, insurance payer sites, clearing house sites, electronic transfers, bank checks, credit card payments
Thorough review and understanding of all posting items
Navigating systems, notating accounts, processing payments and adjustments

COLLECTIONS REP:
Inbound calls for all of CBO when needed
Experience in patient customer service
Taking patient payments over the phone
Outbound calls to collect balances
Thorough account review to determine if accounts go to outside collection agency
Navigating systems, notating accounts, processing payments and adjustments
					
					
					
					
					Additional Skills &amp; Qualifications
					MEDICAL BILLER:
Knowledge of UB and 1500 claims strongly preferred
Ability to answer some inbound patient calls regarding more complex claims
Follow up with insurance payers on claims denials
Knowledge of credit balances

PAYMENT POSTING SPECIALIST: 
Experience navigating payer and patient portals
Ability to review and follow up on balances
Experience with various EMR systems and navigating through different portals at one time

COLLECTIONS REP:
Experience interacting with patients over the phone
Experience reviewing patient accounts to follow up on balances
Some exposure to medical billing and insurance claims

Medical Biller/Claims/Collections

Description<ul><li>Onsite Fully</li></ul> MEDICAL BILLER:<ul><li>Follow up on patient accounts by using multiple EMR and patient charting software</li><li>Perform accounts receivable for patient accounts</li><li>Follow up on both government and commercial insurance claims and process denials</li><li>Answer all complex patient questions regarding denials and outstanding balances</li><li>Call insurance companies to follow up on claims status</li></ul> PAYMENT POSTING SPECIALIST:<ul><li>Payment posting for insurance and private pay</li><li>Need to access and navigate, bank sites, insurance payer sites, clearing house sites, electronic transfers, bank checks, credit card payments</li><li>Thorough review and understanding of all posting items</li><li>Navigating systems, notating accounts, processing payments and adjustments</li></ul> COLLECTIONS REP:<ul><li>Inbound calls for all of CBO when needed</li><li>Experience in patient customer service</li><li>Taking patient payments over the phone</li><li>Outbound calls to collect balances</li><li>Thorough account review to determine if accounts go to outside collection agency</li><li>Navigating systems, notating accounts, processing payments and adjustments</li></ul>

DescriptionOur client is looking for a large influx of medical billing/collections/support specialists to join their team on a CTH basis. Previous contractors couldn&#39;t convert so we are replacing them. Candidates need to be able to be on-site for these roles for at least the duration of contract period. MEDICAL BILLER:Follow up on patient accounts by using multiple EMR and patient charting softwarePerform accounts receivable for patient accountsFollow up on both government and commercial insurance claims and process denialsAnswer all complex patient questions regarding denials and outstanding balancesCall insurance companies to follow up on claims status PAYMENT POSTING SPECIALIST:Payment posting for insurance and private payNeed to access and navigate, bank sites, insurance payer sites, clearing house sites, electronic transfers, bank checks, credit card paymentsThorough review and understanding of all posting itemsNavigating systems, notating accounts, processing payments and adjustments COLLECTIONS REP:Inbound calls for all of CBO when neededExperience in patient customer serviceTaking patient payments over the phoneOutbound calls to collect balancesThorough account review to determine if accounts go to outside collection agencyNavigating systems, notating accounts, processing payments and adjustments

DescriptionWill be working with the billing team doing to the back office and verification work. Will be using Excel heavily and will be processing new information through patient accounts. If any information is missing they will be finding ways to find the missing information. Part of the position will entail reaching out to current patients to gain information needed for their accounts. They will be working with paper reports processing them into the system when updates need to be made. Top Skills DetailsMs office suiteCustomer service,Healthcare billing Additional Skills &amp; QualificationsWill be working with the billing team doing to the back office verification work. Will be using Excel heavily and will be processing new information through patient accounts. If any information is missing they will be finding ways to find the missing information. Part of the position will entail reaching out to current patients to gain information needed for their accounts. They will be working with paper reports processing them into the system when updates need to be made. Experience LevelEntry Level

Medical Billing (Clerical)

Medical Billing Assistant

TEKsystems is hiring an individual with provider appeals and grievance background to handle processing of provider disputes for payment. The individual will need to have medical/healthcare background in Physician/Facility or Insurance company to understand billing and terminology. This induvial will assist in the processing of provider requests for additional reimbursement by performing data entry into company software.

Medical Billing Associate

DescriptionThe ideal candidate will be responsible for managing clinical denials related to medical necessity, level of care, and delays in service. This role involves reviewing medical records, preparing clinical documentation to support appeals, and following up on submitted appeals. Skillsclinical data analysis, appeals, medical reimbursement, clinical review, Additional Skills &amp; Qualifications1+ Years of experience in reviewing medical records 1+ years of experience in appeals and denials High School Diploma On-Site Monday- Friday 8-5

Medical Billing Specialist- Clinical Denials

TekSystems is currently hiring for a Medical Payment Poster/Medical Cash Poster in the White Marsh, MD area! MUST HAVE: 1-3 years of medical payment posting, medical billing, or medical claims/EOB experience! This position can start ASAP! DescriptionJob Description:They need someone that has working with 835 files and electronic payment posting they go into their 2 systems and they download or their AI downloads it, the next day it posts in envision then they pull it out, if it doesn’t have the correct codes they have to work those rejections or text, all of the checks are fully are balanced. •	Job Summary	Receives, reviews, and posts batches of payments, electronically or manually, for entities, ensuring accuracy in the posting of the receipts, payments and contractual allowances. Payments must be processed within department set standards from time of deposit. Assists in training/cross training and audits of new hires.•	Minimum Qualifications	Education/Training•	High school graduation or equivalent.	 	Experience•	1 year experience in accounting, banking, finance or an equivalent combination of experience and college education in a related field.	 	License/Certification/Registration•	No special certification, registration or license required.	 	Knowledge, Skills &amp; Abilities•	Excellent customer service skills. Ability to work independently with minimum supervision. Knowledge of medical terminology preferred. Excellent communication, analytical, interpersonal, and organizational skills. Proficient use of hospital registration and/or billing systems or equivalent finance systems, and Microsoft Word and Excel applications. Data entry and 10 key adding machine skills. Ability to type 35 WPM.•	Primary Duties and Responsibilities1.	Accesses the Cash Pro system daily to create lockbox balancing reports and to access images to post payments. Associates are required to access either Cash Pro, AdvancedMD or McKesson in order to process all payment, adjustment or discounts to be posted in a paperless environment, using dual monitors to post screen to screen. Associates are responsible to review, and post all batches daily and to verify totals against system generated reports, and investigate all discrepancies to resolution. Creates and maintains Bank of America lockbox daily reports in excel, labeling and completely within the department standards.2.	Attends training sessions and workshops offered, to include but not limited to, CRCS-I training, bulletin review, etc. Attends and successfully completes required Continuing Education Units (CEU) for the PFS Training Program. Completes annual mandatory training (SITEL) within defined time frame.3.	Contributes to the achievement of established department and Patient Financial Services goals and objectives, and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations. Achieves established flash report benchmarks.4.	Maintains daily performance benchmark standard as set forth by the department standards and policies and procedures for the Cash Applications Department.5.	Maintains departmental QA standards within established error rate.6.	Meets team specific benchmarks as it applies to payment Issues, unapplied and historical Accounts, daily balancing, correspondence, and 93/94 transfer request. Indexing all images received from Bank of America Lockbox Services to the appropriate document type and to the day folder. Ensures quality control reviews are conducted daily on all images being indexed to the day folder.7.	Participates in PFS workgroups, staff meetings and work events.8.	Performs other duties as assigned. Additional Skills &amp; QualificationsNeed to have experience posting 365 cash posting files. EOB Experience is required- candidates must know how to read an EOB, understand why a claim is denied or approved. Medical billing and coding certification preferred. High school diploma required, some experience working in medical billing required. Payment posting experience is required- at least one year of experience. Excel experience NEEDEDMust have Piviot tables and v look upsMust have 1 years plus exp with EOB and Follow up.Hospital billing

Medical Cash Poster

Looking to further your career in Revenue Cycle and join a reputable healthcare facility in your area, this opportunity is for you. This contract to hire role starts off onsite and after 3-6 month period you are elegible for a HYBRID schedule. DescriptionThe medical collection specialist is responsible for ensuring accurate billing, timely submission of electronic and/or paper claims, monitoring claim status, researching rejections and denials, documenting related account activities, posting adjustments and collections of Medicare, Medicaid, Medicaid Managed Care, and commercial insurance payers.Skillsmedical billing, medical collections, hmo, commercial collection, collections medicalTop Skills Detailsmedical billing,medical collections,hmo,commercial collection,collections medicalAdditional Skills &amp; Qualifications1+ years experience with facilities collections 2+ years experience with medical collections (facility or professional)UB-04/CMS 1500 experienceExperience LevelIntermediate Level

Medical Collections Specialist

Now Hiring for a Medical Collections Specialist!!! It will be 60 days of onsite training in Brooklyn Center, MN and then can be fully work from home after training!! Team Members are eligible for bonuses/commission based on the amount that they collect on as an individual contributor and team. The collection team has great retention because of pay incentives and culture!!! MUST HAVE collections experience!!  Job Description:The collections specialist is responsible for making outbound and taking inbound calls from patients regarding their outstanding medical bills.- Explain to patients their insurance coverage, deductible, copay, etc.- De-escalate patient and address questions and concerns- Facilitate payment plans or obtain payment in full - Maintain patient records and documentation MUST HAVES:1+ year of collections experience and solid job history tenure Shift:Monday - Friday; 8 AM - 4:30 PM or 8:30 AM - 5 PM (will need to work until 6 PM on Mondays or Tuesdays)

<h3>Join Our Team as a Customer Service Specialist at a Leading Medical Device Company in The Dalles!</h3>Are you passionate about helping others and looking for a rewarding career in the medical device industry? We are seeking an enthusiastic and professional Customer Service Specialist to join our team in The Dalles. If you have a knack for customer service and a desire to make a difference, this could be the perfect opportunity for you!<h4>What You&#39;ll Do:</h4><ul><li>Greet customers with a smile and a positive attitude, making them feel welcome and valued.</li><li>Answer telephone calls promptly and professionally, ensuring every customer receives the attention they deserve.</li><li>Show off your product knowledge by demonstrating in-depth understanding of our medical products, their placement, availability, price, and use.</li><li>Assess customer needs efficiently and provide tailored solutions for their product or service inquiries.</li><li>Educate patients/clients on the benefits and uses of our medical products and services.</li><li>Fit and sell medical products to customers, ensuring they leave satisfied and well-informed.</li><li>Process customer orders accurately and input them into our computer system with precision.</li><li>Keep our showroom stocked, clean, organized, and presentable, creating an inviting environment for our customers.</li><li>Perform other tasks as assigned or necessary to support our team and customers.</li></ul><h4>What We&#39;re Looking For:</h4><ul><li>Customer service skills: You excel at making customers feel valued and understood.</li><li>Physical ability: You can occasionally lift and/or carry objects weighing up to 50 lbs and are comfortable sitting, standing, and walking for extended periods.</li><li>Computer literacy: You must be proficient in basic computer operations and typing. A typing test will be part of the interview process.</li><li>Willingness to learn: We will train the right person on all other aspects of the job.</li></ul><h4>Experience Level:</h4><ul><li>Intermediate Level: You have some experience in customer service and are ready to take your skills to the next level.</li></ul>If you&#39;re ready to join a dynamic team and make a positive impact in the medical device industry, we want to hear from you! Apply today and start your journey with us in The Dalles.

Medical Customer Service Representative

**This position is fully in-person on Oahu** Description<ul><li>Assist customers in a timely and accurate manner through phone interactions. </li><li>Maintain performance standards for quantity, timeliness, accuracy, and quality while responding to inquiries. </li><li>Conduct research for routine inquiries and apply basic analytical and problem-solving skills to resolve issues. </li><li>Manage inventory of inquiries and coordinate with departments.</li><li>Resolve customer interactions by documenting and closing cases. </li><li>Collaborate with peers, management, and other business areas to ensure accurate and quality resolutions while adhering to performance guidelines.</li><li>Service customers through various channels, including written or online inquiries, in-person interactions, or off-line data and project work.</li></ul>

Medical Insurance Call Center Representative - $20/hr - Weekly Pay - Start ASAP

Highlight:<ul><li>Industry: Hospital and Healthcare</li><li>Employment Type: Contract to Hire (6 Months)</li><li>Location: Alexandria, VA</li></ul>Benefits of this Role:<ul><li>Opportunity to work in a top Healthcare Organization in the DC Metro Area</li><li>Work with a large team to help develop skills</li><li>Leadership that looks to promote from within</li></ul>A Day in the Role:<ul><li>Registration</li><li>Insurance Verification</li><li>Customer Service</li><li>Answer patient questions</li><li>Provide understanding of their visit</li><li>Rooming patients</li><li>Scribing for the doctor</li><li>Documenting Vitals and Patient information</li></ul>Requirements:<ul><li>1+ years in a clinic setting</li><li>Certifications or Trainings preferred</li></ul>We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protectedclassification. Eligibility requirements apply to some benefitsand may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:<ul><li>Medical, dental &amp; vision</li><li>401(k)/Roth</li><li>Insurance (Basic/Supplemental Life &amp; AD&amp;D)</li><li>Short and long-term disability</li><li>Health and Dependent Care Spending Accounts (HAS &amp; DCFSA)</li><li>Transportation benefits</li><li>Employee Assistance Program</li><li>Time off/Leave (PTO, Vacation, or Sick Leave) </li></ul>

Medical Office Assistant

Highlight:<ul><li>Industry: Hospital and Healthcare</li><li>Employment Type: Contract to Hire (6 Months)</li><li>Location: McLean, VA</li></ul>Benefits of this Role:<ul><li>Opportunity to work in a top Healthcare Organization in the DC Metro Area</li><li>Work with a large team to help develop skills</li><li>Leadership that looks to promote from within</li></ul>A Day in the Role:<ul><li>Registration</li><li>Insurance Verification</li><li>Customer Service</li><li>Answer patient questions</li><li>Provide understanding of their visit</li><li>Rooming patients</li><li>Scribing for the doctor</li><li>Documenting Vitals and Patient information</li></ul>Requirements:<ul><li>1+ years in a clinic setting</li><li>Certifications or Trainings preferred</li></ul>We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protectedclassification. Eligibility requirements apply to some benefitsand may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:<ul><li>Medical, dental &amp; vision</li><li>401(k)/Roth</li><li>Insurance (Basic/Supplemental Life &amp; AD&amp;D)</li><li>Short and long-term disability</li><li>Health and Dependent Care Spending Accounts (HAS &amp; DCFSA)</li><li>Transportation benefits</li><li>Employee Assistance Program</li><li>Time off/Leave (PTO, Vacation, or Sick Leave) </li></ul>

TEKsystems is looking to target several Switchboard Operators for a large healthcare company out of Wichita Falls, TX!**If you have 3+ years of Medical Office experience and are serious about getting a new job - please send your most updated resume to rsison @ teksystems.com ** Hours: M-F 8a-5p, fully onsite, 3 month contractJob Title: Medical Office AssociateMust haves:-              3 years of telephone / switchboard operator experience -              Must have excellent customer service skills-              Strong attention to detail and must be able to multitask, and be computer literate, managing competing priorities, and good attitude overall; team player.Job description: <ul><li>Courteously and efficiently answer all incoming calls and connect callers with the correct extension and take and relay messages in an accurate and timely manner.</li><li>Respond to emergency and urgent calls from patients in a timely manner, directing callers immediately to clinical staff as necessary.</li><li>Perform operator functions including triaging calls, connecting and transferring calls, setting up conference calls, instructing users on telephone procedures, and reporting telephone and equipment malfunctions to the appropriate party.</li><li>Provide a pleasant and helpful phone contact for callers, responsible for opening and closing the switchboard, responsible for the in-house paging system, as well as performing clerical duties as assigned to maintain workflow in the department. </li></ul> Interviews are first come, first serve so if seriously interested, please send your most updated resume to rsison @ teksystems.com

Medical Office Associate

Description
					Job Summary and Qualifications
Aston Carter is partnered with a Physicians Group in the KC Metro. We&#39;re seeking a Medical Office Specialist who provides clerical expertise to ensure all patients receive high quality, efficient care. This is an amazing team that works hard to support each other and are seeking a phenomenal addition like you who is passionate about patient care and improving lives. We want you to apply now.

What You Will Do In This Role:
• You will manage all front and/or back office functions including patient relations, check-in/check-out, scheduling, insurance verification, and answering phones
• You will manage filing and retrieving medical records and patient information
• You will assist with collecting and recording co-pays (cash and/or charge) including balancing the day in the computer

What Qualifications you will need:
• One year of experience in a medical office setting is preferred
• Experience using an EHR system is highly preferred

We Offer a Total Rewards Package that Supports the Health, Life, Career and Retirement of our employees. Comprehensive Medical Coverage, Dental and Vision Benefits, Life &amp; Disability Insurance, 401K, PTO, Hospital Costs Protection Plans, HSA, Free Counseling Services and Resources for Emotional, Physical and Financial Wellbeing, Identity Theft Protection, Weekly Pay, Work-Life-Balance, No Weekends, Growth &amp; Advancement Opportunity, Diverse &amp; Inclusive Environment, &amp; more!

Be a part of an organization that invests in you! We are reviewing applications for this Medical Office Specialist opening. Submit your application and help us raise the bar in patient care!
					Skills
					medical records software, healthcare industry, ecw, Medical record, Customer service, Ehr, Emr, schedule appointments, patient data, patient information, patient records, patient registration
					Top Skills Details
					medical records software,healthcare industry
					Additional Skills &amp; Qualifications
					The right candidate will be energetic, hard working, have a passion for their job, able to multi-task and driven to gain a connection with our employees and patients. We are seeking a self-starter with the ability to work independently and as part of a team, detail oriented, strong analytical ability.
eClinicalWorks experience is highly preferred.
Prefer someone with experience performing prior authorizations for medications &amp; radiology procedures or procedure scheduling.
Must have excellent oral and written communications.
Must have the ability to maintain a courteous and professional demeanor while working under pressure.
Must be dependable, reliable, and timely.
					Experience Level
					Intermediate Level

Medical Office Specialist

DescriptionAligned with the company&#39;s mission, vision, values, and strategy, you will inform, support, and shape the company&#39;s strategy and initiatives regarding its providers. Your responsibilities include developing, reviewing, and evaluating financial proposals related to contract negotiations with providers, and preparing, examining, analyzing, negotiating, and revising provider contracts and arrangements. You will be the primary point of contact for facilities and providers, focusing on financial and contractual matters and facilitating resolution for other provider issues. You will build partnerships and maintain positive relationships with facilities and providers through site visits, communication, negotiations, and responsive service. Provider StrategyYou will actively participate in shaping, informing, leading, and implementing the company&#39;s overall strategy for providers. You will support and implement various strategic provider initiatives, working closely with other departments to coordinate and implement these initiatives. Responsibilities include:<ul><li>Developing and evaluating financial proposals for provider negotiations, including value-based payment and alternative payment models.</li><li>Negotiating standard and nonstandard agreements with providers, ensuring alignment with provider strategy while mitigating legal, regulatory, and operational risks.</li><li>Monitoring and managing the disbursement of funds for contract obligations, evaluating program effectiveness, and communicating with executives.</li></ul>Relationship Management<ul><li>Develop close partnerships with providers to drive the company&#39;s mission, vision, values, and strategy.</li><li>Monitor and evaluate the status of the company&#39;s relationship with providers to inform strategy.</li><li>Identify and coordinate the resolution of provider issues among internal and external stakeholders.</li></ul>Internal Partnering<ul><li>Develop partnerships with various departments to continuously improve the company&#39;s provider strategy.</li><li>Coordinate provider contractual requirements to ensure proper implementation and administration.</li><li>Work with departments to ensure provider contracts meet requirements and provide quality, affordable care.</li></ul>Internal Operations<ul><li>Maintain contractual records and documentation.</li><li>Ensure signed contracts are communicated to relevant parties for visibility and implementation.</li><li>Develop and implement procedures for contract management and administration.</li><li>Prepare regular reports on the status of contracts and negotiations.</li></ul>Other Duties<ul><li>Work on corporate initiatives, provide guidance on contract matters, and train new project stakeholders and employees in contracting practices.</li><li>Perform other miscellaneous responsibilities and duties as assigned.</li></ul>Skills<ul><li>Negotiation skills</li><li>Account management</li><li>Provider relations</li><li>Provider service</li><li>Contract negotiation</li></ul>Additional Skills &amp; Qualifications<ul><li>Bachelor&#39;s degree and five years of related work experience, or equivalent combination of education and experience.</li><li>Experience in a highly regulated industry.</li><li>Experience negotiating contracts and/or vendor/contract management.</li><li>Clear and concise communication skills.</li><li>Effective interpersonal skills.</li><li>Strong analytical, planning, and organization skills.</li><li>Excellent leadership skills.</li><li>Proficiency in Microsoft Office applications.</li></ul>

Medical Provider Contracting Manager

A Nonprofit Community Health Center Network based out of the Bay Area is interested in hiring a Medical Receptionist to their team in Oakland California. This position is fully onsite and pays $20/hr - $24/hr! Description: This is a Front Desk Receptionist will work with members and patients calling in or coming into the site looking seeking food, hygiene options, information about the services they provide. Responsibilities:<ul><li>Greets all patients and visitors in a warm and friendly manner and utilizes positive customer service in all interactions</li><li>Responsible for patient reception and intake including registration, check-in and scheduling future appointments</li><li>Performs computer data entry, document and card scanning and validation</li><li>Manages patient flow from front to back office</li><li>Responsible for preparing all eligibility information for each scheduled clinic patient at least two days ahead of the appointed time</li><li>Answers clinic phones and directs calls appropriately. Makes follow-up calls</li><li>Responsible for collecting visit copays and cash collections management (send cash to A/P, notify A/P if no cash has been collected)</li><li>Scanning documents and maintain the facility</li></ul>Skills &amp; Qualifications<ul><li>Critical Thinking - when patients/members call this person will need to be able to look up information they are inquiring about and/or transfer to the correct department.</li><li>Customer Service - meeting with members of the unhoused community or substance abuse and make sure they have a great experience.</li></ul>

Medical Receptionist

**This position is fully in-person on Oahu** Job SummaryAs a medical receptionist, you will help ensure that patients and their families receive warm, friendly, and considerate assistance. You will act as a liaison between patients and the professional staff in the department and assist with a variety of administrative tasks. These include interviewing, registering, admitting, updating, and creating patients’ medical records, as well as performing accurate and timely processing of all professional/technical fees generated by department providers. We are looking for someone sensitive and helpful, with excellent communication and customer service skills, the ability to work effectively under minimal supervision, and a commitment to delivering the highest quality service. Skills<ul><li>Customer service</li><li>Data entry</li><li>Call center</li><li>Service</li><li>Inbound call</li><li>CSR</li><li>Customer support</li></ul>Additional Skills &amp; Qualifications<ul><li>Minimum Qualifications: High School Diploma, prior medical receptionist experience, scheduling experience</li></ul>

Medical Receptionist - $18-20/hr Weekly Pay - Start Next Week!

IMMEDIATE MEDICAL RECEPTIONIST/PRACTICE SUPPORT ASSOCIATE NEEDED - BILINGUAL CHINESE (MANDARIN OR CANTONESE)OPPORTUNITY TO WORK FOR ONE OF THE LARGEST HEALTHCARE SYSTEMS ON LONG ISLANDSTABLE OPPORTUNITY WITH ROOM FOR ADVANCEMENT FLUSHING, NY (IN OFFICE, NOT REMOTE)$24/HR Qualifications:<ul><li>Must be bilingual Chinese/English (Mandarin or Cantonese)</li><li>2 years of healthcare administration experience</li><li>Experience using EMR software</li><li>Microsoft office proficient</li><li>Experience handling patient check in, insurance verification, scheduling appointments</li><li>Excellent communication skills</li></ul> Responsibilities:<ul><li>The medical receptionist is a position that will involve answering phones, scheduling appointments, scan results, may get trained on insurance verifications, etc.</li><li>Handle all incoming call from patients</li><li>Provides administrative support to the practice physicians and management</li><li>Maintains patient files</li><li>Scans all patient information reports, insurance information and patient demographic, progress notes, etc. in designated section of patient&#39;s electronic chart and flags appropriately</li><li>Obtains all referrals and authorizations required by insurance carriers for patient services.</li><li>Retrieves examination and procedure authorizations and referrals.</li><li>Obtains admission authorizations and any other authorization required by division</li><li>Maintain EMR database</li><li>Support medical billing functions </li></ul>

Medical Receptionist- $24/HR - Bilingual Chinese

IMMEDIATE MEDICAL RECEPTIONIST/PRACTICE SUPPORT ASSOCIATE NEEDED - BILINGUAL KOREANOPPORTUNITY TO WORK FOR ONE OF THE LARGEST HEALTHCARE SYSTEMS ON LONG ISLANDSTABLE OPPORTUNITY WITH ROOM FOR ADVANCEMENT FLUSHING, NY (IN OFFICE, NOT REMOTE)$24/HR Qualifications:<ul><li>Must be bilingual Korean/English</li><li>2 years of healthcare administration experience</li><li>Experience using EMR software</li><li>Microsoft office proficient</li><li>Experience handling patient check in, insurance verification, scheduling appointments</li><li>Excellent communication skills</li></ul> Responsibilities:<ul><li>The medical receptionist is a position that will involve answering phones, scheduling appointments, scan results, may get trained on insurance verifications, etc.</li><li>Handle all incoming call from patients</li><li>Provides administrative support to the practice physicians and management</li><li>Maintains patient files</li><li>Scans all patient information reports, insurance information and patient demographic, progress notes, etc. in designated section of patient&#39;s electronic chart and flags appropriately</li><li>Obtains all referrals and authorizations required by insurance carriers for patient services.</li><li>Retrieves examination and procedure authorizations and referrals.</li><li>Obtains admission authorizations and any other authorization required by division</li><li>Maintain EMR database</li><li>Support medical billing functions </li></ul>

Medical Receptionist- $24/HR - Bilingual Korean

Job OverviewAs a Medical Records Clerk, Multi-tasking is your middle name. You’ve got great typing skills, a passion for solving problems, and a way of explaining things that helps people feel valued. You’re also looking for great benefits, the support of an all-star team, and an opportunity to grow your career! Job Duties- Responsible for office procedures such as answering and triaging incoming calls, data entry, maintaining documentation for the department, faxing of reports- Organizing, updating, and retrieving patient charts and records to ensure accuracy for billing and clinical purposes.- Recognize when corrective action is needed and implement effective solutions- Ensuring all records management practices comply with hospital policies, state, and federal laws, including HIPAA regulations

Medical Records Clerk

DescriptionPrepping, scanning, indexing, retrieval of documents, reconciliation of accounts, answering phones, and other duties related to health information management. The technician performs clerical/technical duties associated with medical records processes and procedures. This includes the retrieval, preparation, scanning, quality review and indexing of paper documents. Additional Skills &amp; Qualifications- Must be attention to detail- Must understand how to place documents in sequentially - Must work under pressure at a fast pace

Job Description<ul><li>Will sit on site at a hospital and handling all ROI (release of information) requests that come through that hospital.</li><li>Release medical records back to providers</li><li>Not heavy phone work but will be talking to providers as needed </li><li>Release of information requests will come electronically </li><li>Will also work on priors - will be on the phones to make outbound calls to request priors and make calls to follow up on requests</li><li>Work through over 100 requests per day </li><li>Process records as they work through calls so there&#39;s a processing piece of the role as well </li><li>Completes release of information requests including retrieving patient&#39;s medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity.</li><li>Date stamps all requests and highlights pertinent data to facilitate processing.</li><li>Validates requests and authorizations for release of medical information according to established procedures.</li><li>May receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client.</li></ul>Qualifications<ul><li>Min 6 months experience working with medical records in current or last job </li><li>Basic understanding of ROI process</li><li>Administrative Experience</li></ul>

Medical Records Specialist

Now Hiring for a Medical Revenue Cycle Manager for a healthcare organization in Bloomington, MN!!! This spot is vacant and is critical to the business being successful!! This position will be hybrid after 90 days of fully onsite training in Bloomington, MN!! Must be qualified!!  MUST HAVE Qualifications• 3+ years of revenue cycle management experience required.• 3+ years of supervisor experience demonstrated experience team building, motivating, coaching, and training staff.• Robust working knowledge or training with CPT, ICD-9 and ICD-10 coding and applicable regulations.• Experience with insurance filing and applicable regulations required. Preferred Qualifications• Bachelor’s degree in Business Administration with a Finance or Accounting concentration. Description• Manages the Business Services and Medical Coding staff with full responsibility for coaching and performance management of staff.• Oversees continuous training and development of Business Services staff. Works with staff to improve skills, abilities and encourage professional growth.• Ensures adequate staffing to meet daily needs and departmental goals.  • Initiates and coordinates the hiring process for new staff members.  • Participates in committees and coordinates projects as requested. Makes recommendations for revision and/or new departmental procedures.  • Completes assigned revenue cycle management tasks in an accurate and timely manner. • Maintains an atmosphere of teamwork and accomplishment within the department and with other departments.  • Works directly with other management team members to communicate inter-departmental concerns, needs, changes, and updates.• Responsible for maintenance and updates to Athena Master files.• Assists outside providers, patients and various contacts in resolving conflicts, answering questions and providing superior customer service to ensure favorable outcomes.• Serves as an internal consultant for finance and accounting functions (Patent Receivables, and Coding) for employees, managers and providers. • Ensures the maximization of reimbursement through the monitoring and updating of fee schedules and the coding of medical procedures and services. ShiftMonday-Friday, 8am-5pm Pay$43/hr-$50/hr (based on experience)

Medical Revenue Cycle Manager

Job Title: Medical Transcriptionist Job Description:We are looking for a Medical Transcriptionist to transcribe medical documents from recorded messages. ED experience is preferred.Responsibilities:<ul><li>Transcribe medical documents accurately.</li><li>Provide online copies for review and signature.</li><li>Ensure proper grammar and familiarity with medical jargon.</li><li>Prepare administrative reports.</li><li>Operate transcription equipment and software.</li><li>Maintain patient confidentiality.</li><li>Review documents for quality assurance.</li><li>Enter data into EHR systems.</li></ul>Skills:<ul><li>Data extraction</li><li>Record keeping</li><li>Patient care</li><li>Transcription</li><li>Medical terminology</li></ul>Qualifications:<ul><li>Fast and accurate typing</li><li>Excellent grammar and computer skills</li><li>Ability to work independently</li><li>High school diploma or equivalent</li><li>2+ years of transcription experience</li><li>Experience with Cerner Millennium is a plus</li></ul>#westpriority25

Medical Scribe

We are seeking a friendly and organized Clinical Medical Secretary to join our team and contribute to our mission of delivering high-quality healthcare services.Job Description:As a Clinical Medical Secretary, you will be the first point of contact for our patients. Your primary responsibilities will include:<ul><li>Greeting patients and visitors with a warm and welcoming demeanor.</li><li>Managing patient check-ins and check-outs efficiently.</li><li>Scheduling and confirming patient appointments.</li><li>Answering phone calls and addressing patient inquiries.</li><li>Maintaining accurate patient records and updating information as needed.</li><li>Assisting with insurance verification and processing.</li><li>Coordinating with medical staff to ensure smooth patient flow.</li><li>Handling administrative tasks such as filing, faxing, and scanning documents.</li><li>Ensuring the reception area is clean and organized.</li></ul>Qualifications:<ul><li>Previous experience as a medical receptionist or in a similar role required.</li><li>Previous experience with EPIC highly preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and multitasking abilities.</li><li>High school diploma or equivalent.</li></ul>Details: <ul><li>Pay cycle – weekly | medical, dental &amp; vision benefits offered. </li><li>Schedule: Monday – Friday | 8:30am – 5:00pm (37.5 hours per week)</li><li>Parking – employees will need to cover their own parking. Available lots vary in price based on location. </li></ul>

Medical Secretary

Remote/Hybrid Opportunity Description<ul><li>The Member Experience Representative’s primary focus is to answer phone, or email inquiries from providers, members, customers or brokers regarding questions of coverage, claim status, benefit interpretation, billing and/or authorizations.</li><li>Proficient in one line of business, either Medicare or Group/Marketplace, translating health care related jargon into effective written or verbal communication for the end user to comprehend.</li><li>Document details of the interaction within the database, including any additional action steps taken as follow up.</li><li>Demonstrate commitment and behavior aligned with the philosophy, mission, values and vision of Network Health</li><li>Appropriately apply all organizational, regulatory, and credentialing principles, procedures, requirements, regulations, and policies</li><li>Answer incoming phone calls from members, customers, providers or brokers efficiently regarding their inquiries on coverage, claim status, benefit interpretation, billing and/or authorizations. Respond to inquiries within set timeframes to adhere to department metrics and contractual standards.</li><li>During telephone call, probe and ask appropriate questions to identify specifics of what caller is inquiring about to ensure first call resolution.</li><li>Follow-up with customers or other departments on any outstanding issues or concerns. Escalate appropriate issues to Supervisor or appropriate individual.</li></ul> Additional Skills &amp; Qualifications<ul><li>2+ Years Experience </li><li>Experience working in a customer service focused industry strongly desired.</li><li>Experience working in a call center preferred.</li><li>Knowledge of basic insurance concepts preferred.</li></ul>

Member Experience Representative

DescriptionThe Member Experience Representative’s primary focus is to answer phone, or email inquiries from providers, members, customers or brokers regarding questions of coverage, claim status, benefit interpretation, billing and/or authorizations.Proficient in one line of business, either Medicare or Group/Marketplace, translating health care related jargon into effective written or verbal communication for the end user to comprehend.Document details of the interaction within the database, including any additional action steps taken as follow up.Demonstrate commitment and behavior aligned with the philosophy, mission, values and vision of Network HealthAppropriately apply all organizational, regulatory, and credentialing principles, procedures, requirements, regulations, and policiesAnswer incoming phone calls from members, customers, providers or brokers efficiently regarding their inquiries on coverage, claim status, benefit interpretation, billing and/or authorizations. Respond to inquiries within set timeframes to adhere to department metrics and contractual standards.During telephone call, probe and ask appropriate questions to identify specifics of what caller is inquiring about to ensure first call resolution.Follow-up with customers or other departments on any outstanding issues or concerns. Escalate appropriate issues to Supervisor or appropriate individual. Additional Details:Support our members by answering calls and proactively work to resolve our members questions and concerns.Strive for first call resolution, working to resolve member issues at the point of contact.Use dual monitors while leveraging computer-based resources to find answers to customers questions and help simplify next steps for members.You may reach out to internal departments or external resources to help resolve a member concern.We provide a continuous learning environment where you can learn and stay current with our plans, computer systems, and insurance trends.You will have the ultimate responsibility of protecting the personal health information of our members.

TEKsystems is currently hiring for Member Service Representatives with a Fortune 100 Financial Institution in Pensacola, FL to start in the Fraud Department! Position: Member Service Representative (Afternoon and Overnight Shifts) Job Description<ul><li>To respond to inquiries and requests from members and other individuals within a 24/7 high volume, schedule-driven and structured contact center operation</li><li>Provide information regarding the company&#39;s products and services demonstrating knowledge, active listening, multiple system adaptability and engagement methods to ensure optimal member experience and customer service</li><li>Perform transactions or related functions for Savings, checking, consumer loans, credit cards, IRAs and/or other accounts</li><li>Advise members of other products and services that may fit their needs and provide opportunities for positive member interaction</li><li>Handle a call volume of 80-100+ calls daily</li></ul> Qualifications<ul><li>High School Diploma/ GED required</li><li>1-2 years of recent customer service experience working directly with customers (call center, collections, banking)</li><li>Ability to work in a fast-pace high-volume call center environment</li><li>Willingness to help others and ability to navigate difficult conversations</li><li>Professional written and verbal communication skills</li><li>Strong computer knowledge and data entry/typing skills</li></ul> Schedule:Late Afternoon and Overnight Shifts! <ul><li>6-8 week MANDATORY training M-F 7:30am-4:00pm CST - training will be fully on-site - opportunity to transition to hybrid schedule after training</li><li>Full-time, 40 hours per week, Shift times AFTER training range between the hours of 11:00AM - 1:00AM</li><li>Sunday-Friday (All Sunday&#39;s required. Will have 1 rotating off day during the week) **MUST have a 6 day availability to work</li><li>Must have a 9.5 hour window of flexibility to be able to work. Schedules are provided two weeks in advance.</li></ul> If interested, please apply with updated resume and complete the application questions. Completing questions and answering them honestly allows our recruiting team to move quickly and better partner you in opportunities that align with your goals, skills, and interests #eastpriority25 Aston Carter integrated with TEKsystems, effective Jan. 1, 2024

Member Service Rep - Late Shift

TEKsystems is currently hiring for Member Service Representatives with a Fortune 100 Financial Institution in Pensacola, FL to start in the Fraud Department! Position: Member Service Representative (Afternoon and Overnight Shifts) Job Description<ul><li>To respond to inquiries and requests from members and other individuals within a 24/7 high volume, schedule-driven and structured contact center operation</li><li>Provide information regarding the company&#39;s products and services demonstrating knowledge, active listening, multiple system adaptability and engagement methods to ensure optimal member experience and customer service</li><li>Perform transactions or related functions for Savings, checking, consumer loans, credit cards, IRAs and/or other accounts</li><li>Advise members of other products and services that may fit their needs and provide opportunities for positive member interaction</li><li>Handle a call volume of 80-100+ calls daily</li></ul> Qualifications<ul><li>High School Diploma/ GED required</li><li>1-2 years of recent customer service experience working directly with customers (call center, collections, banking)</li><li>Ability to work in a fast-pace high-volume call center environment</li><li>Willingness to help others and ability to navigate difficult conversations</li><li>Professional written and verbal communication skills</li><li>Strong computer knowledge and data entry/typing skills</li></ul> Schedule:Late Afternoon and Overnight Shifts! <ul><li>6-8 week MANDATORY training M-F 7:30am-4:00pm CST - training will be fully on-site - opportunity to transition to hybrid schedule after training</li><li>Full-time, 40 hours per week, Shift times AFTER training range between the hours of 3:00PM - 2:30AM</li><li>Sunday-Friday (All Sunday&#39;s required. Will have 1 rotating off day during the week) **MUST have a 6 day availability to work</li><li>Must have a 9.5 hour window of flexibility to be able to work. Schedules are provided two weeks in advance.</li></ul> If interested, please apply with updated resume and complete the application questions. Completing questions and answering them honestly allows our recruiting team to move quickly and better partner you in opportunities that align with your goals, skills, and interests #eastpriority25 Aston Carter integrated with TEKsystems, effective Jan. 1, 2024<h1> </h1>

Member Service Rep - Third Shift

TEKsystems is currently hiring for Member Service Representatives with a Fortune 100 Financial Institution in Pensacola, FL to start in the Fraud Department! Position: Member Service Representative (Afternoon and Overnight Shifts)  Job Description<ul><li>To respond to inquiries and requests from members and other individuals within a 24/7 high volume, schedule-driven and structured contact center operation</li><li>Provide information regarding the company&#39;s products and services demonstrating knowledge, active listening, multiple system adaptability and engagement methods to ensure optimal member experience and customer service</li><li>Perform transactions or related functions for Savings, checking, consumer loans, credit cards, IRAs and/or other accounts</li><li>Advise members of other products and services that may fit their needs and provide opportunities for positive member interaction</li><li>Handle a call volume of 80-100+ calls daily</li></ul> Qualifications<ul><li>High School Diploma/ GED required</li><li>1-2 years of recent customer service experience working directly with customers (call center, collections, banking)</li><li>Ability to work in a fast-pace high-volume call center environment</li><li>Willingness to help others and ability to navigate difficult conversations</li><li>Professional written and verbal communication skills</li><li>Strong computer knowledge and data entry/typing skills</li></ul> Schedule:Late Afternoon and Overnight Shifts!<ul><li>Full-time, 40 hours per week, Shift times available range between the hours of 3:00PM - 2:30AM</li><li>Sunday-Friday (All Sunday&#39;s required. Will have 1 rotating off day during the week) **MUST have a 6 day availability to work</li><li>Must have a 9.5 hour window of flexibility to be able to work. Schedules are provided two weeks in advance.</li></ul> If interested, please apply with updated resume and complete the application questions. Completing questions and answering them honestly allows our recruiting team to move quickly and better partner you in opportunities that align with your goals, skills, and interests Aston Carter integrated with TEKsystems, effective Jan. 1, 2024

Member Service Representative

Member Service Representative Description: We are seeking a dedicated Member Service Representative to respond to inquiries and requests from members and other individuals within our 24/7 high volume, schedule-driven, and structured contact center operation. The ideal candidate will provide information regarding our products and services, demonstrating knowledge, active listening, multiple system adaptability, and engagement methods to ensure optimal member experience and customer service. Responsibilities include performing transactions or related functions for savings, checking, consumer loans, credit cards, IRAs, and other accounts. Additionally, the representative will advise members of other products and services that may fit their needs, providing opportunities for positive member interaction. Basic Qualifications:<ul><li>High School Diploma or GED</li><li>At least 2 years of work experience</li><li>Experience in Call Center, Customer Service or Office Administration</li></ul>Skills Needed:<ul><li>Communication</li><li>Customer Service</li><li>Technical Proficiency</li><li>Problem Solving</li><li>Multitasking</li><li>Attention to Detail</li><li>Data Entry</li></ul>Top Skills Details:<ul><li>Customer service</li><li>Data entry</li><li>Inbound and outbound calls</li><li>Call center operations</li></ul> Additional Qualifications (Preferred but not required)<ul><li>Banking and Mortgage experience</li><li>Experience in high volume retail environment</li></ul>

DescriptionThis position involves taking back-to-back inbound calls, sitting at a desk, working on a computer, navigating two monitors and several programs to assist members with checking &amp; saving account requests.  MSRs in this position are considered essential personnel. Dependable and reliable attendance is an expectation for successful employment.  Two shifts available: 10am-7:30pm &amp; 12:00pm-9:30pm Additional Skills &amp; QualificationsSuccess profile: -Call center, administrative, secretary/receptionist, baking/mortgage, professional environment or high volume retail environment. #eastpriority25

<h1 style="font-weight: 700;">Job Title: Member Service Representative (MSR)</h1> <h2>Job Description</h2>Respond to inquiries and requests from members and other individuals within a 24/7 high volume, schedule-driven, and structured contact center operation. Provide information regarding products and services demonstrating knowledge, active listening, multiple system adaptability, and engagement methods to ensure optimal member experience and customer service. Perform transactions or related functions for savings, checking, consumer loans, credit cards, IRAs, and other accounts. Advise members on other products and services that may fit their needs and provide opportunities for positive member interaction. <h2>Responsibilities</h2><ul><li>Respond to inquiries and requests from members and other individuals.</li><li>Provide information regarding products and services.</li><li>Demonstrate knowledge, active listening, and engagement methods.</li><li>Perform transactions for savings, checking, consumer loans, credit cards, IRAs, and other accounts.</li><li>Advise members on other products and services that may fit their needs.</li><li>Ensure optimal member experience and customer service.</li></ul><h2>Essential Skills</h2><ul><li>Customer service</li><li>Data entry</li><li>Inbound and outbound calls</li><li>Call center experience</li><li>Policy compliance</li><li>Ability to handle high volume calls</li><li>Adaptability in a structured environment</li></ul><h2>Additional Skills &amp; Qualifications</h2><ul><li>Experience in call center, administrative, secretary/receptionist, banking/mortgage, professional environment, or high volume retail environment</li></ul><h2>Why Work Here?</h2>Join the largest credit union in the world, serving the financial needs of our military and their families worldwide. With over 343 branches globally, we offer a unique opportunity to make a positive impact. Our busy high volume Contact Center ensures a dynamic work environment with meaningful member interactions. <h2>Work Environment</h2>The Contact Center is open 24/7/365 to be available for our members around the world any time they need us. We believe in work-life balance and want you to accept a shift you can work within reasonable flexibility on your part and without significant negative impact on your personal or family life. Scheduled events such as breaks and meals are to be taken when scheduled. Most shifts are flexible which means that your scheduled start time and end time can vary within a one hour window. Your hours of availability during the day must be 9.5 hours to account for the one hour variation in your start and end time. You will be taking back to back phone calls for the majority of your shift and could be scheduled to take calls for as long as four hours before your next break. <h2>Job Type &amp; Location</h2>This is a Contract to Hire position based out of Pensacola, Florida.

TEKsystems is currently hiring for Member Service Representatives with a Fortune 100 Financial Institution in Pensacola, FL! Position: Member Service Representative Job Description:<ul><li>To respond to inquiries and requests from members and other individuals within a 24/7 high volume, schedule-driven and structured contact center operation</li><li>Provide information regarding the company&#39;s products and services demonstrating knowledge, active listening, multiple system adaptability and engagement methods to ensure optimal member experience and customer service</li><li>Perform transactions or related functions for Savings, checking, consumer loans, credit cards, IRAs and/or other accounts</li><li>Advise members of other products and services that may fit their needs and provide opportunities for positive member interaction</li><li>Handle a call volume of 80-100+ calls daily</li></ul>Qualifications:<ul><li>High School Diploma/GED required</li><li>1-2 years of recent customer service experience working directly with customers (call center, collections, banking)</li><li>Ability to work in a fast-pace high-volume call center environment</li><li>Willingness to help others and ability to navigate difficult conversations</li><li>Professional written and verbal communication skills</li><li>Strong computer knowledge and data entry/typing skills﻿</li></ul>Schedule:<ul><li>Full-time, 40 hours per week, Multiples shift times available - Start times range between the hours of 10AM - 3:30PM CST</li><li>Monday - Saturdays (Will have 1 rotating off day during the week) MUST have a 6-day availability to work</li><li>Must have a 9.5-hour window of flexibility to be able to work. Schedules are provided two weeks in advance</li><li>Training Onsite, opportunity to go Hybrid after training!</li></ul>Location: Pensacola, FL (eligibility to work hybrid after training)

Member Service Representative (Call Center)

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Search Jobs

Create a professional resume that captures the attention of top employers with our easy-to-use tool.

Resume Builder

Prepare for your next interview with our expert tips and strategies.

Interview Prep

Discover in-depth profiles of leading employers to find your ideal workplace.

Search Companies

Develop in-demand skills with curated courses for today’s job market.

Courses

Access career resources and job postings anytime, anywhere with our app.

Mobile App

Source skilled, diverse talent and build your team.

Talent Acquisition

Access skilled, diverse talent ready to excel via our AI-driven platform, virtual events, and recruitment services.

CareerCircle TalentConnect

Transform your workforce and hiring practices with targeted diversity and disability inclusion trainings.

InclusiveU

Broaden your talent pool with dedicated support for professionals with disabilities.

Getting Hired Powered by CareerCircle

Mission aligned solutions supporting Non-Profit Organizations, Educational Institutions, and Local Workforce Development Boards.

Upskilling & Job Advocacy

Upskilling solutions designed to empower members with in-demand skills training and ongoing support for successful certificate completion.

CareerReady

Job advocacy solutions to connect job seekers to inclusive employers through dedicated recruiting support.

CareerAdvocacy

Learn how we connect underserved communities with careers and build skilled, diverse talent pipelines.

About CareerCircle

Discover answers to common questions and gain insights into our goals and services.

Reach out to us for inquiries, support, or to learn more about our mission and services.

Contact

Explore our blog for latest news and trends for job seekers and employers.

Blog

Access our virtual career fairs, job seeker workshops, and employer focused webinars.

Events

Discover real-life success stories of how we’re transforming lives and building skilled, diverse talent pipelines.

Case Studies

Get the latest news and updates on our mission, partnerships, and community impact.

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