<h3>Ready to Shift Gears in Your Career?</h3>Are you an experienced automotive mechanic looking to transition from the shop floor to a professional office setting? We’re hiring Mechanical Claims Analysts to join a growing customer contact team supporting a leading automotive financial services provider. This is your chance to apply your hands-on mechanical knowledge in a dynamic, customer-focused environment—without the grease and grime. You’ll be the expert behind the scenes, helping customers and dealerships navigate mechanical claims with confidence and clarity. <h3>What You’ll Do:</h3><ul><li>Evaluate and process mechanical claims using your deep understanding of vehicle systems (especially engines, transmissions, and electrical).</li><li>Communicate with dealerships and vehicle owners to determine claim eligibility and explain decisions.</li><li>Guide customers through the claims process with empathy and professionalism.</li><li>Maintain accurate records using internal claims systems and Microsoft Office tools.</li><li>Collaborate with team members to uphold the company’s reputation for fairness and excellence.</li></ul><h3>Top Skills We’re Looking For:</h3><ul><li>Automotive Expertise: 3+ years of hands-on mechanical experience (shop or technical field).</li><li>Customer Service: Strong communication skills and a passion for helping others.</li><li>Technical Knowledge: Familiarity with labor guides (e.g., AllData) and scan tools is a plus.</li><li>Certifications: ASE certification preferred but not required.</li><li>Bilingual: Spanish/English fluency is a plus.</li></ul><h3>Work Environment &amp; Schedule:</h3><ul><li>Training: 2 weeks in-office, followed by 2 weeks of supported calls.</li><li>Hybrid Schedule: After initial ramp-up, work from home 3 days/week (Mondays &amp; Fridays always remote).</li><li>Monday–Friday: 8:00 AM–5:00 PM or 9:00 AM–6:00 PM</li><li>Occasional Saturdays (8:00 AM–3:00 PM) with flexible weekday float or overtime options</li></ul><h3>Why Join Us?</h3><ul><li>Career Growth: Many contractors have transitioned to permanent roles.</li><li>Stability: Work with a reputable and well-established organization.</li><li>Culture: Casual, collaborative, and customer-focused environment.</li></ul>

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Mechanical Claims Analyst

<h3>Mechanical Claims Specialist – Job Description</h3>Are you an experienced automotive mechanic ready to transition from the shop floor to a dynamic office environment? We&#39;re seeking a Mechanical Claims Specialist to join our growing customer contact team, where your technical expertise will be used to evaluate and process mechanical claims.This role offers a refreshing change of pace—moving from hands-on repairs to a comfortable, modern workspace—while still leveraging your deep understanding of vehicle systems. If you&#39;re looking for a career path that values your mechanical experience and offers growth, stability, and excellent benefits, we encourage you to apply.<h3> </h3><h3>Key Responsibilities</h3><ul><li>Claims Evaluation &amp; Processing<ul><li>Use your automotive knowledge to assess mechanical claims for accuracy and coverage.</li><li>Determine claim outcomes based on established guidelines and warranty terms.</li></ul></li><li>Customer &amp; Dealer Support<ul><li>Communicate with vehicle owners and dealership service departments via phone and email.</li><li>Explain claim decisions clearly and professionally, whether approved, denied, or pending further steps.</li><li>Guide customers through the claims process, including how to obtain quotes and initiate repairs.</li></ul></li><li>Documentation &amp; Collaboration<ul><li>Maintain detailed electronic records using internal claims systems.</li><li>Collaborate with team members and leadership to ensure consistent, high-quality service.</li><li>Uphold company values of fairness, integrity, and excellence in every interaction.</li></ul></li></ul><h3>eCall Types You’ll Handle</h3><ol><li>Dealership Inquiries – Confirm whether specific repairs are covered under warranty.</li><li>Customer Questions – Clarify claim decisions and next steps.</li><li>Repair Guidance – Advise customers on how to proceed with vehicle issues and claims.</li></ol><h3>sRequired Skills &amp; Qualifications</h3><ul><li>Minimum 3 years of hands-on experience as an automotive mechanic or in a related technical role.</li><li>Strong understanding of vehicle systems and repair processes.</li><li>Ability to communicate complex mechanical issues to both technical and non-technical audiences.</li><li>Proven customer service experience, especially in resolving complex or sensitive issues.</li><li>Proficiency with Microsoft Office tools (Outlook, Teams, etc.) and ability to navigate multiple systems while on calls.</li><li>High school diploma or GED required.</li><li>ASE certification is a plus.</li><li>Bilingual (Spanish/English) candidates are encouraged to apply.</li></ul><h3>Additional Considerations</h3><ul><li>Must be available to travel for a 2-week onboarding training at one of our designated office locations.</li><li>Occasional Saturday shifts may be required.</li><li>A high-speed internet connection and quiet home workspace are necessary for remote or hybrid work arrangements.</li><li>Familiarity with labor guides (e.g., AllData) and scan tools is a plus, but not required.</li></ul><h3>Interview Topics May Include</h3><ul><li>Your mechanical background and specific repair experience.</li><li>Challenging projects you&#39;ve worked on.</li><li>Examples of customer service interactions, including conflict resolution.</li><li>Experience with diagnostic tools and labor guides.</li></ul>

DescriptionAre you a skilled mechanic looking to shift gears in your career? We are seeking Mechanical Claims Analysts to join our expanding customer contact team.In this role, you’ll transition from the physical demands of the shop floor to a comfortable office environment where you will leverage your automotive expertise and in-depth knowledge of vehicle mechanics to assess and process mechanical claims.This opportunity offers a refreshing change of pace, allowing you to work in the comfort of a modern workspace, while enjoying competitive benefits, amenities, and growth opportunities.If you’re ready to take the next step in your career and join a company that will invest in your future, we want to hear from you! Apply today and drive your career forward with us! Key Responsibilities:• Utilize in-depth knowledge of vehicle mechanics to evaluate, investigate, and process mechanical claims with accuracy and efficiency.• Communicate via telephone and email with vehicle contract holders, repair facilities, and other parties, providing exceptional customer service while successfully resolving claim-related requests.• Actively listen to callers’ questions and concerns, demonstrating empathy and compassion to ensure a positive and reassuring experience.• Adhere to all established department processes and utilize company specific computer systems to maintain detailed and accurate electronic claim-related records• Collaborate with leaders and other claim analysts to consistently uphold the company’s reputation for honesty, fairness, and excellence in all interactions. The three main calls you will take will be:- Dealerships calling with repairs required on car to determine if the repairs needed will be covered by the auto warranty, they will have a list of guidelines that will allow them to determine if the claims should be approved or denied.- Car owners will be calling to understand why a claim is either approved or denied.- Car owners will be calling to determine what they should do for an issue with their car. The rep will advise them the process required to get a quote and next steps to determine if the repair will be covered. Skills &amp; QualificationsQualifications:• At least 2 years of proven experience as an automotive mechanic or in a related field.• A strong understanding of vehicle repair processes and the talent to clearly discuss elements of the repair process with both mechanical and non-mechanical individuals.• Excellent verbal communication skills with the ability to clearly and effectively articulate information to callers, colleagues, and stakeholders over the phone.• Prior success in a customer service role including experience resolving complex requests and ensuring outstanding customer satisfaction• Technology proficient in Microsoft Office applications (Email, Teams, Outlook, etc.) and programs used for claims processing, as well as the ability to navigate multiple software systems and monitors while assisting customers on the phone.• Detail-oriented, motivated self-starter with the ability to work efficiently in a fast-paced call center environment with minimal oversight.• Bilingual (Spanish &amp; English) candidates preferred.• High school diploma or GED required.• ASE certification is a plus. Additional Considerations:• Must be willing to work Saturdays occasionally.• A high-speed home internet connection and a quiet at-home workspace is required for remote and hybrid schedules. #priorityeast

DescriptionWe are seeking a Video Producer with a minimum of 3 years of experience in video production, ideally with a background in the aviation industry. This role supports the creation of high-impact training content for pilots, focusing on both technical procedures and human performance scenarios. Additional Skills &amp; Qualifications<ul><li>Lead end-to-end video production: planning, shooting, editing, and delivery.</li><li>Collaborate with subject matter experts to ensure technical accuracy.</li><li>Develop engaging formats and shorten video lengths to improve retention.</li><li>Incorporate voiceover, reenactments, and scenario-based storytelling.</li><li>Manage production timelines and troubleshoot technical challenges.</li><li>Work closely with graphic designers and editors to maintain quality and consistency.</li></ul>Preferred Qualifications<ul><li>Experience in aviation, flight training, or related technical fields.</li><li>Strong editing skills and familiarity with multi-camera setups.</li><li>Comfortable working on-site in Atlanta 2x per week.</li><li>Reliable, collaborative, and easy to work with.</li><li>Ability to drive projects independently and meet deadlines.</li></ul>

Media Producer

Medical Assistant  Olney, MD | $20-25 USD/hour Highlight:• Industry: Hospital &amp; Healthcare• Employment Type: Contract-to-Hire (4-months) • Location: Olney, MD Working with an extensive client base, TEKsystems is searching for experienced Medical Assistant professionals in the DC, Maryland, and Northern Virginia area! Benefits of this Role:<ul><li>Opportunity to work for one of the top three Healthcare Organization in the DMV area</li><li>Work with a friendly team</li><li>Helpful and supportive leadership and executives</li><li>Great Benefits – Take advantage of a Blue Cross Blue Shield benefits package (Dental, vision, 401k)</li><li>Top Local Company –Join the largest employer and hospital in DMV</li><li>Publicly Traded – Enjoy the stability of working for a publicly traded business</li><li>Best-In-Class Training – This client hires based on character, not just skillset as skills can be trained</li><li>Growth Opportunities – Look forward to the opportunity to cross-train and chase internal promotions</li></ul> A Day in the Role:<ul><li>These individuals will be working in their Ambulatory department of their health center helping support a lot of patients every day. </li><li>They will be doing pre auths, rooming patients, getting the charts prepped for Doctors and Nurses. </li><li>Prior-authorization’s is a large part of day to day responsibility</li><li>They may be bringing in information for Prescription Refills, and they will be putting that information into the system for the Nurse and Doctor. </li><li>They will be getting the patients through the first 30% of their visit. Candidate will be seeing around 30+ patients/day.</li><li>Light procedures, possibly helping with instruments, drawing medication/prescriptions</li></ul>  Requirements:<ul><li>2+ years experience in Clinical or Medical Assistant</li><li>MA Registration REQUIRED </li><li>Diploma or GED required</li><li>EMR experience preferred </li></ul> Next Steps:<ul><li>Please apply and The TEKsystems recruiting team will reach out to you to discuss next steps!</li></ul> Contact me with questions, I look forward to hearing from you &amp; working with you soon!

Medical Assistant

IMMEDIATE MEDICAL ASSISTANT JOB OPPORTUNITYOPPORTUNITY TO WORK WITH ONE OF THE LARGEST ONCOLOGY CENTERS IN THE AREAFULL TIME OPPORTUNITY WITH ROOM FOR ADVANCEMENT MONDAY - THURSDAY 745AM-515PM + FRIDAY 745AM-12PM$21/HRMARLTON, NJ 08053CAN START IMMEDIATLEY Qualifications:<ul><li>1 year of medical assistant experience</li><li>Experience handling patient triage/vital signs/injections</li><li>Experience working with EMR systems</li><li>Excellent communication skills</li></ul>Description:<ul><li>Serve as a liaison between physicians and patients</li><li>Conduct patient triage</li><li>Document in Electronic Medical Record (EMR)</li><li>Prepare patients for procedures</li><li>Assist physicians with examinations and procedures</li><li>Assist with patient scheduling as needed</li><li>Conduct care plan/treatment plan tracking</li><li>Manage/maintain equipment and supply inventory</li><li>All other duties as assigned by supervisor or direct management</li></ul>

Medical Assistant $21/HR - IMMEDIATE HIRE

Description
					Works under the supervision of the Central billing manager. Main responsibility is working with the billing function of all payers, including facility billing. Primarily responsible for government billing, Medi-Cal. Will be working with hospital bills.
					Skills
					medical billing, cpt coding, icd9, appeals, hmo, ppo, Payment posting, Health care, medical billing and coding, medical collections, icd-10
					Top Skills Details
					medical billing,cpt coding,icd9,appeals,hmo,ppo
					Additional Skills &amp; Qualifications
					Government Specialist Experience and Medical/Medicare experience.
Hospital Billing experience preferred

Government Medi-Cal Experience

no certs, no PPE
					Experience Level
					Intermediate Level

Medical Biller

DescriptionThe individual will support the billing team by conducting research and verification tasks. They will work extensively in Excel to inputand manage new data within patient accounts. When information is incomplete, they will take initiative to locate and gather the missing details. The role also involves reaching out to current patients to obtain necessary updates for their records. Additionally, they will process paper reports and ensure that any updates are accurately reflected in the system. Excel, Wegmas, Entry level, Analytical, customer service, ms office suite, claim, communication, hospital billing, communication and writing skills, medical billing, epicTop Skills DetailsExcel, Wegmas, Entry level, Analytical,customer service,ms office suite,claim,communicationAdditional Skills &amp; QualificationsPreferably a 2 or 4 year degreeRetail or customer service experienceExperience with ExcelExperience LevelIntermediate Level

Medical Billing Assistant

TEKsystems is hiring several Medical Billing Assistants to assist a healthcare client located in Rochester, NY.  These positions would be full-time (40-hour work week) and would take place ON SITE. This role is a great foot-in-the-door opportunity for someone looking to get experience with a reputable employer in the area!  Qualifications-1-2 years of data entry experience preferred-Technical competency of Microsoft Office (Outlook/Excel)- basic understanding of Excel -Reliability -Good communication skills -Works well in a team environment Job Description-Working with the billing team completing background and verification work-Operating out an Excel spreadsheet processing new information through patient accounts-If information is missing, they will be finding ways to find the missing information-Part of the position will entail reaching out to current patients to gain information needed for their accounts-Working with paper reports, processing them into the system when updates need to be made Hours40-hour work week, 8-hour shift 8:00am- 4:30pm Pay$18.50/hour  These positions are in high demand. If interested, please apply with your most up to date resume and a recruiter will contact you as soon as possible! Looking forward to connecting!

Medical Billing Assistant- ON SITE

<h3>Remote Medical Billing Customer Service Representative – Single Billing Office (SBO)</h3>Role Summary: CSRs will support the transition by contacting patients to update credit card info for recurring payment plans that won’t transfer automatically. They’ll also assist with inbound calls and help patients re-establish autopay in EPIC. Key Duties:<ul><li>Contact patients to update credit card information for recurring payment plans.</li><li>Communicate changes with empathy and professionalism to avoid patient distress.</li><li>Manage a work queue in EPIC identifying patients whose payment plans did not transfer.</li><li>Offer and explain new payment plan options.</li><li>Handle inbound calls and assist with overflow from the main billing line.</li><li>Support patients transitioning from a third-party portal to EPIC.</li><li>Re-establish autopay for grandfathered plan.</li></ul><h3>Required Skills &amp; Experience:</h3><ul><li>EPIC system experience (minimum 2 years).</li><li>Medical billing and customer service experience (minimum 2 years), specifically handling patient payments over the phone.</li><li>Strong understanding of HIPAA regulations.</li><li>Excellent data entry and phone communication skills.</li><li>Prior experience in a medical or healthcare setting.</li></ul>Hours: 8:00 AM – 4:30 PM EST Contract: 2 month contract with potential of extension.

Medical Billing Customer Service Representatives

<h3>About the Role:</h3>TEKsystems in partnership with leading healthcare client is transforming the patient billing experience with the launch of our Single Billing Office (SBO) model. This new approach consolidates hospital and physician billing into one unified statement, simplifying the payment process for our patients.We are seeking Customer Service Representatives (CSRs) to support this transition by assisting patients with updating their payment information and navigating the new billing system. This is a critical role in ensuring a smooth and positive experience for thousands of patients during this change. <h3>Key Responsibilities:</h3><ul><li>Proactively contact patients with existing recurring payment plans to update their credit card information in the new EPIC-based system.</li><li>Clearly and empathetically explain the need for updating payment details due to the transition from a third-party portal to EPIC.</li><li>Re-establish autopay for grandfathered payment plans.</li><li>Manage a work queue in EPIC to identify and prioritize outreach to affected patients.</li><li>Handle inbound calls from patients with questions about their bills, payment plans, or the new billing system.</li><li>Collaborate with Shannon’s team to manage overflow and ensure timely responses to patient inquiries.</li><li>Maintain professionalism and sensitivity when discussing financial matters with patients.</li></ul> <h3>Qualifications:</h3><ul><li>Previous experience in a call center, healthcare billing, or customer service role preferred.</li><li>Strong communication skills with the ability to explain complex billing changes in a calm and reassuring manner.</li><li>Comfortable using EPIC or similar electronic health record systems (training provided).</li><li>Ability to manage a high volume of calls and multitask effectively.</li><li>Empathy, patience, and a customer-first mindset are essential.</li></ul><h3>Work Schedule:</h3><ul><li>2-month contract only! </li><li>Hours: Monday–Friday, 8:00 AM – 4:30 PM</li><li>Start Date: September 8th </li><li>Training Provided</li></ul><h3>Why Join?</h3><ul><li>Be part of a meaningful transformation in healthcare billing.</li><li>Help patients feel supported and informed during a major system change.</li><li>Join a collaborative and mission-driven team.</li></ul>Apply today to make a difference in the patient experience!

<h3>About the Role:</h3>TEKsystems in partnership with leading healthcare client is transforming the patient billing experience with the launch of our Single Billing Office (SBO) model. This new approach consolidates hospital and physician billing into one unified statement, simplifying the payment process for our patients.We are seeking Customer Service Representatives (CSRs) to support this transition by assisting patients with updating their payment information and navigating the new billing system. This is a critical role in ensuring a smooth and positive experience for thousands of patients during this change. <h3>Key Responsibilities:</h3><ul><li>Proactively contact patients with existing recurring payment plans to update their credit card information in the new EPIC-based system.</li><li>Clearly and empathetically explain the need for updating payment details due to the transition from a third-party portal to EPIC.</li><li>Re-establish autopay for grandfathered payment plans.</li><li>Manage a work queue in EPIC to identify and prioritize outreach to affected patients.</li><li>Handle inbound calls from patients with questions about their bills, payment plans, or the new billing system.</li><li>Collaborate with Shannon’s team to manage overflow and ensure timely responses to patient inquiries.</li><li>Maintain professionalism and sensitivity when discussing financial matters with patients.</li></ul> <h3>Qualifications:</h3><ul><li>Previous experience in a call center, healthcare billing, or customer service role preferred.</li><li>Strong communication skills with the ability to explain complex billing changes in a calm and reassuring manner.</li><li>Comfortable using EPIC or similar electronic health record systems (training provided).</li><li>Ability to manage a high volume of calls and multitask effectively.</li><li>Empathy, patience, and a customer-first mindset are essential.</li></ul><h3>Work Schedule:</h3><ul><li>2-month contract only! </li><li>Hours: Monday–Friday, 8:00 AM – 4:30 PM</li><li>Start Date: September 8th </li><li>Training Provided</li></ul><h3>Why Join?</h3><ul><li>Be part of a meaningful transformation in healthcare billing.</li><li>Help patients feel supported and informed during a major system change.</li><li>Join a collaborative and mission-driven team.</li></ul>Apply today to make a difference in the patient experience!

Description<ul><li>Familiarizing yourself with and remaining up-to-date with changes in our plans and tariffs.</li><li>Greeting customers in a friendly, professional manner using the suggested script.</li><li>Answering telephonic and e-mail inquiries in a timely manner.</li><li>Deferring queries to your line manager if you are unable to answer them.</li><li>Furnishing members and health care practitioners with details regarding members&#39; benefits.</li><li>Granting pre-authorizations for medical treatment, if covered.</li><li>Advising members of outstanding co-payments.</li><li>Providing extant and prospective members with the details of network providers.</li><li>Canceling members&#39; plans upon their request, or due to recurrent nonpayment, if directed by your line manager.</li></ul>WEST: #prioritywest#westpriority25

Medical Call Center - $20 Weekly Pay

Description<ul><li>Familiarizing yourself with and remaining up-to-date with changes in our plans and tariffs.</li><li>Greeting customers in a friendly, professional manner using the suggested script.</li><li>Answering telephonic and e-mail inquiries in a timely manner.</li><li>Deferring queries to your line manager if you are unable to answer them.</li><li>Furnishing members and health care practitioners with details regarding members&#39; benefits.</li><li>Granting pre-authorizations for medical treatment, if covered.</li><li>Advising members of outstanding co-payments.</li><li>Providing extant and prospective members with the details of network providers.</li></ul>WEST: #prioritywest#westpriority25

Medical Call Center - Weekly Pay - $20 Career Growth

Are you detail-oriented, proactive, and passionate about making a difference in healthcare operations? Join our dynamic team as an Insurance Claims &amp; AR Specialist, where your expertise will help streamline claims processing and improve patient outcomes. <h3>&#129534; What You’ll Do</h3><ul><li>Prepare and process various insurance claims, verifying data with agencies daily.</li><li>Create and submit electronic claims to multiple payers with accuracy and efficiency.</li><li>Investigate and correct error claims, ensuring timely resubmission.</li><li>Review accounts receivable (AR) reports daily and follow up on delinquent accounts.</li><li>Respond to inquiries from payers/agencies regarding AR activity.</li><li>Maintain and develop AR tracking schedules to monitor issues and resolutions.</li><li>Resolve customer requests, inquiries, and concerns with professionalism and care.</li></ul><h3>&#127891; Qualifications</h3><ul><li>2+ years of medical billing and collections experience</li><li>Experience working with denied claims</li><li>Experience with all major commercial payors, Medicare and Medicaid</li><li>High school diploma required; medical billing/coding certification preferred</li><li>Epic experience preferred</li></ul><h3>&#128188; Why Join Us?</h3><ul><li>Be part of a supportive and collaborative team</li><li>Make a meaningful impact in healthcare operations</li><li>Grow your career with opportunities for advancement</li></ul>Ready to take the next step in your career? Apply today and help us deliver excellence in healthcare billing and claims management. #priorityeast

Medical Collector

Description
					The Patient Account Representative is responsible for working accounts to ensure they are resolved in a timely manner. This candidate should have a solid understanding of the Revenue Cycle as it relates to the entire life of a patient account from creation to payment. Representative will need to effectively follow-up on claim submission, remittance review for insurance collections, create and pursue disputed balances from both government and non-government entities. Basic knowledge of Commercial, Managed Care, Medicare and Medicaid insurance is preferable.

Schedule:
7:00am-4:00pm PST - CANDIDATES MUST SIT IN PST

Job Description:
• Researches each account using company patient accounting applications and internet resources that are made available.
• Conducts appropriate account activity on uncollected account balances with contacting third party payors and/or patients via phone, e-mail, or online.
• Utilize all available job aids provided for appropriateness in Patient Accounting processes
• Document clear and concise notes in the patient accounting system regarding claim status and any actions taken on an account
• Problem solves issues and creates resolution that will bring in revenue eliminating re-work. 
• Updates plan IDs, adjusts patient or payor demographic/insurance information, notates account in detail, identifies payor issues and trends and solves re-coup issues
• Access payer websites and discern pertinent data to resolve accounts
• Identify and communicate any issues including system access, payor behavior, account work-flow inconsistencies or any other insurance collection opportunities
					Skills
					Customer service, medicare, medicaid, revenue cycle, claims submission, insurance, medical terminology, medical billing
					Top Skills Details
					Customer service,medicare,medicaid,revenue cycle,claims submission,insurance,medical terminology,medical billing
					Additional Skills &amp; Qualifications
					• Perform other duties as needed.
• Recognizes potential delays and trends with payors such as corrective actions and responds to avoid A/R aging
• Participate and attend meetings
• Respond timely to emails and phone messages as appropriate
					Experience Level
					Expert Level

Medical Customer Service Rep REMOTE | $20 USD/hour Highlight:• Industry: Customer Service &amp; Healthcare• Employment Type: Contract (Potential Extension)• Location: REMOTE  Working with an extensive client base, TEKsystems is searching for experienced Revenue Cycle and Medical Billing professionals in the United States! Benefits of this Role:<ul><li>Opportunity to work for one of the top three Healthcare Organization in the DMV area</li><li>Work with a friendly team</li><li>Helpful and supportive leadership and executives</li><li>Great Benefits – Take advantage of a Blue Cross Blue Shield benefits package (Dental, vision, 401k)</li><li>Top Local Company –Join the largest employer and hospital in Virginia </li><li>Publicly Traded – Enjoy the stability of working for a publicly traded business</li><li>Best-In-Class Training – This client hires based on character, not just skillset as skills can be trained</li><li>Growth Opportunities – Look forward to the opportunity to cross-train and chase internal promotions</li></ul> A Day in the Role:<ul><li>For the Contact center- when they go live on SBO, they will bringing over a large amount of payment plans - we will need CSRs to help contact patients and update their credit card information to put it back into the new systems - it is NOT transferring over</li><li>The credit card information if they are on a re-occurring payment plan is tokenized - we need to update that payment information to then put it in the new system</li><li>Need to be able to communicate this with finesse to not freak out patients</li><li>Several thousand patients will need to be contacted</li><li>Phones open at 8 AM close at 4:30 PM</li><li>Work que in EPIC where they have these payment plans that have fallen out of the transfer so we know who to contact</li><li>The CSRs will reach out to these patients to help offer a payment plan and offer the terms</li><li>They will also handle inbound calls - questions coming in - help with the overflow of patients</li><li>Their plans will be grandfathered it, but if they were on Autopay we will have to re-establish the autopay - which is what this team will mainly be responsible for</li><li>EXPERIENCE WITH EPIC!</li></ul> Requirements:<ul><li>2+ years experience in Customer Service and Data Entry</li><li>Medical Experience is a plus!  </li><li>Diploma or GED required</li><li>Workspace FULLY REMOTE!!</li></ul> Next Steps:<ul><li>Please apply and The TEKsystems recruiting team will reach out to you to discuss next steps!</li></ul> Contact me with questions:

Medical Customer Service Representative

DescriptionResponsible for general clinic office functions that support efficient and effective patient care including patient registration, insurance verification, collection of co-payments and scheduling of diagnostic and follow-up appointments and proceduresResponsibilities: Coordinates all front office work and patient flow activitiesResponds to messages in Que (won&#39;t take calls)Maintain accurate, real-time, physician / clinic schedules ensuring that patients are scheduled properlyPerform all check-out/check-in tasks including scheduling patients for follow-up appointmentsCollects Copay Shift: Monday to Thursday: 8:15AM to 5PM Friday: 8:30AM to 4PM Location: (on-site)McKinney, TX Top Skills DetailsCollect co-paysData EntryFront OfficeMedical Front OfficePatient Registration Additional Skills &amp; QualificationsProficiency with computer systems and Microsoft Office (Word and Excel) Experience LevelEntry Level #WestPriortiy25

Medical Office Coordinator

Front Desk ReceptionistSchedule: Monday–Friday (Onsite)Shift (Please read): Monday – Thursday: 9-hour shift between 8 AM – 6 PM &amp; Half Day every Friday: 8 AM – 12 PM (Total 40 hours per week)Location: Portsmouth, NHPay Rate: $18-20+/HR (Depending on Experience)About the Role: As a Medical Office Receptionist, you will serve as a key point of contact for patients, ensuring a welcoming and efficient experience from check-in to check-out. You will be responsible for greeting and registering patients, providing clear information about their visit, and assisting with scheduling future appointments both in person and over the phone.Key Responsibilities:<ul><li>Patient Interaction: Greet patients, explain visit procedures, and provide follow-up appointment details.</li><li>Scheduling: Manage appointment bookings and confirmations via phone and in-person.</li><li>Insurance &amp; Billing: Verify insurance eligibility, obtain necessary authorizations, collect co-pays, and counsel patients on their financial responsibilities.</li><li>Documentation &amp; Compliance: Prepare intake forms, maintain accurate records, and adhere to payment reconciliation protocols.</li><li>Environment Maintenance: Help maintain a clean, safe, and welcoming environment for all patients and staff.</li></ul>Why Join Us?· Be part of a mission and community-focused organization that puts the care of their patients and employees first.· Great entry level opportunity for those who are interested in growing or starting a career in healthcare· Great opportunity for established healthcare professionals to continue career and growth within healthcare.· Opportunities for professional growth and development.· A strong team atmosphere and family-like approach, with a tenured and engaged team· Meaningful and rewarding interaction with patientsQualifications:· Strong customer service skills· 1+ year of steady employment within a customer service-based position (Retail, Hospitality, or Office settings)· Proven ability to work with and navigate a computer desktop efficiently (Microsoft Office)· Proficient in the use of all necessary office equipment, computers, faxes, copiers, etc.· Fluent typing skills (minimum 40 words per minute) and proficiency with Windows-based office technologies (ex. Word, Excel, PowerPoint, Outlook)

Medical Office Receptionist

Job Title: Patient Services Representative Position Overview:As a Patient Services Representative, you will play a vital role in delivering exceptional front-office support and customer service in a fast-paced healthcare environment. You’ll manage patient interactions, support provider schedules, and ensure smooth daily operations while maintaining a welcoming and professional atmosphere. Key Responsibilities:<ul><li>Oversee and maintain the Phreesia pre-registration platform, ensuring accurate and timely patient data entry.</li><li>Perform check-in and check-out procedures using the NextGen EMR system.</li><li>Keep the work area, lobby, and conference rooms clean, organized, and presentable at all times.</li><li>Efficiently manage busy schedules for multiple providers, ensuring seamless patient flow.</li><li>Support and mentor fellow Patient Services Representatives to foster team growth and development.</li><li>Answer all incoming calls with professionalism and courtesy; route calls appropriately or take detailed messages.</li><li>Greet walk-in visitors warmly and professionally; notify the appropriate staff member promptly.</li><li>Demonstrate empathy, care, and courtesy in all interactions with patients, visitors, and colleagues.</li><li>Maintain a positive and professional demeanor, emphasizing tact, patience, and sound judgment.</li><li>Handle multiple assignments simultaneously while meeting deadlines and maintaining accuracy.</li><li>Manage the daily schedule of personnel and visitor logs.</li><li>Oversee incoming and outgoing packages (UPS, FedEx) and maintain package tracking logs.</li><li>Maintain and coordinate conference room calendars and schedules.</li><li>Stay proactive during quieter periods by organizing paperwork, sorting mail, and processing encounter data.</li><li>Adhere to company policies regarding internet usage during work hours.</li><li>Be familiar with the Policy &amp; Procedure and Communication books, and know their locations.</li><li>Assist the Supervisor with special projects and administrative tasks as needed.</li><li>Perform other duties as assigned by administration.</li></ul>Qualifications &amp; Skills:<ul><li>High school diploma or equivalent required.</li><li>Prior customer service experience in a healthcare or high-volume setting preferred.</li><li>Strong written and verbal communication skills.</li><li>Professional email etiquette and interpersonal skills.</li><li>Proficiency in Windows-based systems and Microsoft Office programs.</li><li>Highly organized with the ability to multitask and prioritize effectively.</li><li>Comfortable working in a fast-paced, high-volume environment.</li></ul>

Medical Receptionist

We are currently hiring a Medical Receptionist for one of the top healthcare companies in Colorado. Description<ul><li>Will be providing front desk support to patients in a very fast paced and high volume office </li><li>Responsibilities include patient admission for various procedures, surgical chart preparation,, and coordinating operating room schedules.</li><li>Greet all patients, complete check in process, collect patient information and update chart, collect co pays and medical records, answer incoming phone calls, update patient family members throughout appointment </li><li>Work with presurgical team to pull necessary patient docs and keep all patient records filed and organized for providers to reference easily</li><li>Plan schedules based on patient volume and print &amp; distribute upcoming schedules for care teams to prepare for the next day</li></ul>QualificationsMUST HAVE <ul><li>1 year customer service in a fast paced environment that required high attention to detail, multitasking, face to face customer service </li><li>Computer savvy - ability to use multiple systems</li><li>Personable, empathetic, and customer service oriented </li></ul>NICE TO HAVE<ul><li>6+ months of experience within a patient facing healthcare position </li></ul>#westpriority25

DescriptionGreeting and checking in patients, scheduling appointments in person and via phone with other offices/patients directly, verifying insurance/authorization calls, assisting with billing follow up in a high volume setting. Skills &amp; QualificationsPrevious Healthcare Receptionist preferred. Experience with intaking referralsInsurance Verification experienceKnowledge of Medical Terminology and Billing Codes, different insurances.

DescriptionWorking at the West Oakland Center this Front Desk Receptionist will work with members and patients calling in or coming into the looking seeking food, hygiene options, information about Lifelong&#39;s services. <ul><li>Greets all patients and visitors in a warm and friendly manner and utilizes positive customer service in all interactions</li><li>Responsible for patient reception and intake including registration, check-in and scheduling future appointments</li><li>Performs computer data entry, document and card scanning and validation</li><li>Manages patient flow from front to back office</li><li>Responsible for preparing all eligibility information for each scheduled clinic patient at least two days ahead of the appointed time</li><li>Answers clinic phones and directs calls appropriately. Makes follow-up calls</li><li>Responsible for collecting visit copays and cash collections management (send cash to A/P, notify A/P if no cash has been collected)</li><li>Scanning documents and maintain the facility.</li></ul>Skills &amp; Qualifications<ul><li>Critical Thinking - when patients/members call this person will need to be able to look up information the are inquiring about and/or transfer to the correct department.</li><li>Customer Service - meeting with members of the unhoused community or substance abuse and make sure they have a great experience.</li></ul>

DescriptionThis position will need someone to work a front desk position which includes the following:Greeting and checking in patients, scheduling appointments in person and via phone with other offices/patients directly, verifying insurance/authorization calls, assisting with billing follow up in a high volume setting. Additional Skills &amp; QualificationsPrevious Healthcare Receptionist preferred. Experience with intaking referralsInsurance Verification experienceKnowledge of Medical Terminology and Billing Codes, different insurances. Experience LevelEntry Level #westpriority25

My client, a reputable healthcare client in Louisville, Kentucky, is hiring for a Medical Receptionist! Job Description:<ul><li>Checking people in</li><li>Escorting patients to exam rooms</li><li>Answering phone calls</li><li>Calling in prescription refills</li><li>Dictating and filing paper charts accurately</li><li>Performing other basic medical front desk duties</li><li>Experience in medical offices is a plus</li><li>Comfortable using paper charts/scanning/faxing reports to insurance companies</li><li>Ability to use great customer service skills while speaking on the phone</li><li>Some payer portals they work closely with include: Availity, GenCare, Evicore, BlueCross/BlueShield</li></ul>Qualifications to Apply:<ul><li>Positive attitude</li><li>Healthcare experience</li><li>Paper charts</li><li>Good communication skills</li></ul>APPLY NOW!!!

**This position is fully in-person in Honolulu. Must be on island to be considered ** Position: Medical ReceptionistLocation: Honolulu, HI (Fully In-Person)Schedule: Monday–Friday, 8-hour shift between 7:00 AM and 5:00 PMParking: Available As a Medical Receptionist, you will play a key role in creating a welcoming and supportive environment for patients and their families. You’ll serve as a liaison between patients and clinical staff, handling a variety of administrative responsibilities such as:<ul><li>Registering and admitting patients</li><li>Creating and updating medical records</li><li>Processing professional and technical fees accurately and promptly</li></ul>We’re looking for someone who is warm, organized, and detail-oriented, with strong communication and customer service skills. The ideal candidate can multitask effectively, work independently, and is committed to delivering high-quality service. Requirements:<ul><li>Prior administrative experience</li><li>Strong organizational skills</li><li>Ability to multitask in a fast-paced environment</li><li>High attention to detail</li></ul>

Medical Receptionist  - $20/hr - Weekly Pay

IMMEDIATE MEDICAL RECEPTIONIST/PRACTICE SUPPORT ASSOCIATE NEEDEDOPPORTUNITY TO WORK FOR ONE OF THE LARGEST HEALTHCARE SYSTEMS ON LONG ISLANDSTABLE OPPORTUNITY WITH ROOM FOR ADVANCEMENT ROSLYN, NY (IN OFFICE, NOT REMOTE)$24/HR8AM-5PM MONAY - FRIDAY Qualifications:<ul><li>2 years of healthcare administration experience</li><li>Experience using EMR software</li><li>Microsoft office proficient</li><li>Experience handling patient check in, insurance verification, scheduling appointments</li><li>Excellent communication skills</li></ul>Responsibilities:<ul><li>The medical receptionist is a position that will involve answering phones, scheduling appointments, scan results, may get trained on insurance verifications, etc.</li><li>Handle all incoming call from patients</li><li>Provides administrative support to the practice physicians and management</li><li>Maintains patient files</li><li>Scans all patient information reports, insurance information and patient demographic, progress notes, etc. in designated section of patient&#39;s electronic chart and flags appropriately</li><li>Obtains all referrals and authorizations required by insurance carriers for patient services.</li><li>Retrieves examination and procedure authorizations and referrals.</li><li>Obtains admission authorizations and any other authorization required by division</li><li>Maintain EMR database</li><li>Support medical billing functions </li></ul>

Medical Receptionist- $24/HR

IMMEDIATE OPENING FOR RELEASE OF INFOMRATION SPECIALIST/MEDICAL RECORDS ADMIN OPPORTUNITY TO WORK WITH ONE OF THE LARGEST HEALTHCARE NETWORKS IN THE AREA FULL TIME OPPORTUNITY WITH ROOM FOR ADVANCEMENTMONDAY - FRIDAY 8AM-430PM OR 830AM-5PM Qualifications: <ul><li>2 years of Release of Information experience</li><li>Medical records experience </li><li>Experience working with EMR systems</li><li>Microsoft Office proficient</li><li>Attention to detail </li></ul> Description•	Responds to inquiries from patients and DFCI clinical and professional staff regarding release of Protected of Health Information (PHI).•	Educates requestors on procedures for obtaining medical record information.•	Follows up with requestors regarding any delays.•	Responds to telephone inquiries from patients, attorneys, insurance companies, and DFCI clinical and professional staff regarding Release of Protected Health Information.•	Attends required trainings to keep up to date with the latest information systems and imaging functionality.•	Report site-based operational issues to Team Lead and/or Manager.•	Reviews authorization for completeness. Follows up as necessary.•	Returns requests for insufficient information to clinics, patient or requestor when applicable.•	Processes urgent requests as required.•	Utilizes electronic applications for requesting and processing authorizations.•	May manage on-site health information requests and inquiries for patient health information when received by the patient or authorized individual. o	Verifies the patient identity and confirms the authorization is valid and completeo	Ensures the requesting party has a legal right to request a patient’s medical information •	Operates under EPIC Release of Information application to enter/edit and/or access information. •	Accesses electronic health record to print/email/fax/or upload to Patient Gateway and documents the release of the computerized PHI.

Medical Records Admin $24/HR

DescriptionPrepping, scanning, indexing, retrieval of documents, reconciliation of accounts, answering phones, and other duties. This person performs clerical/technical duties associated with medical records processes and procedures. This includes the retrieval, preparation, scanning, quality review and indexing of paper documents. Additional Skills &amp; Qualifications- Must be attention to detail

Medical Records Specialist

Description<ul><li>Completes release of information requests including retrieving patient&#39;s medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity.</li><li>Date stamps all requests and highlights pertinent data to facilitate processing.</li><li>Validates requests and authorizations for release of medical information according to established procedures.</li><li>Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing.</li><li>Maintain equipment in excellent operating condition (inside and out).</li><li>Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems.</li><li>May receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client.</li><li>Maintains a neat, clean, and professional personal appearance and observes the dress code established.</li><li>Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area.</li><li>Maintains working knowledge of the existing state laws and fee structure</li><li>Works within scope of position and direction; willingly accepts assignments and is available to take on additional facilities or help out during backlogs</li><li>Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations.</li><li>Maintains confidentiality, security and standards of ethics with all information.</li><li>Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner.</li></ul>SkillsMedical record Additional Skills &amp; Qualifications<ul><li>High School Diploma (GED) required</li><li>A minimum of 2 years prior experience in a medical records department or like setting preferred</li><li>Must have strong computer software experience -- general working knowledge of Microsoft Word and Excel required</li><li>Excellent organizational skills a must</li><li>Must be able to type 50 wpm</li><li>Must be able to use fax, copier, scanning machine</li><li>Must be willing to learn new equipment and processes quickly.</li><li>Must be self-motivated, a team player</li><li>Must have proven customer satisfaction skills</li><li>Must be able to multi-task</li></ul>

DescriptionEnsure department performance is consistent with productivity, quality, and compliance expectationsCompile reports and present performance dataCoordinate and participate in external regulatory reviewsServe as a resource and advisor to local hospital leaders and medical staff regarding health information issuesEstablish workflows that ensure appropriate medical record completion and content

Medical Records Supervisor

Teksystems is currently hiring for several Medical Schedulers in the Hyattsville, MD area! These positions would go HYBRID after training! MUST HAVE: 1-3 years of medical scheduling experience or medical receptionist, medical customer service, or something related! DescriptionSHIFT- Monday to Friday 8:00 AM to 5:00 PM (They are technically off at 4:35 once the last call is out of their system). This is NOT patient facing, small call center high cubes Will be using IDX, openscape, medconnect, sharepoint systems Will be taking 50-70 calls per day Completes call processing in an efficient manner. Remains aware of call volumes and works as part of the team to handle the peak call volumes. Cross sells the multiple locations and physicians available with sub-specialty per protocol. Demonstrates ability to use Centricity Business, Centricity EMR and other Contact Center applications as required to assist with the callers needs. Displays characteristics of inquiry, empathy, courtesy and respect during communication with customers. Ensures complete communication (closes the loop and follow up) between key customer groups, including internal and external customers, in an appropriate and timely manner. Facilitates new patient registration and updates current registration. Maintains protocol knowledge base and skill set for scheduling across multiple subspecialties or locations and meets established goals for scheduling accuracy. Participates in multidisciplinary quality and service improvement teams as appropriate. Participates in meetings, serves on committees and represents the department and hospital/facility in community outreach efforts as appropriate. Participates in physician practice meetings as required, including training with physician secretaries, regular staff meetings, and/ or other training classes as directed. Proactively reads emails daily and reviews other written sources to keep up to date on all communications / changes within the protocols and the Contact Center. Responds to telephone inquiries from patients, physicians, employees and other callers regarding appointments, referrals, provider messages Utilizes physician protocols to schedule appointments for subspecialties or locations and meets established Contact Center performance goals. This would be scheduling for various sites such as Ambulatory, primary care, cardiology, plastic surgery, gastro, rectal, etc. Additional Skills &amp; QualificationsHigh school graduation or equivalent; Associates degree preferred. Must have 2+ years working in a healthcare/scheduling type role (can come from patient access/call centers/scheduling centers/Patient Service Coordinators) OR a recent bachelor&#39;s degree.

Medical Scheduler

TekSystems is currently hiring for several Medical Transfer Coordinators in the Lanham area! MUST HAVE: 2-4 years of medical office assistant, medical transfer, medical coordinator, patient service coordinator, or some type of healthcare experience. SHIFT: MUST be flexible with the shift, it would be 3 days 12 hour shifts one week, 4 days 12 hour shifts the next week, and have to work weekend days every other weekend so this role would need someone that is open to working days, nights and weekends as it is for an emergency department so the hours flexibility is a HUGE must! DescriptionTransfer Center and provides services including emergency requeststo transfers critical patients to Hospitals for conditions such as heart attacks, strokes, trauma and other time sensitiveemergencies; non-emergency transfer requests to MedStar hospitals; dispatching of helicopters and ground critical care/ ALSambulances; requests for ambulance and wheelchair transports for all MedStar hospitals; coordination of critical responses suchas in-hospital Code Heart; coordination of regional hospitals information during disasters; critical radiology transfers; and othercritical transfers for the Health system. 1.	Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations. 2.	Acts as a backup resource for administrative positions within the practice. 3.	Acts as a patient advocate and handles incoming complaints and concerns related to billing and collections to attain maximum patient satisfaction. Maintains ongoing communication with the billing company. 4.	Assures adherence to my Management Guidelines including, but not limited to the following: reviews material in Toolkit with all associates and assures they complete training, provides daily management of patient portal transactions, assures workflow procedures are implemented, offers access to the portal to all appropriate patients, reviews monthly dashboard performance reports (SLA’s) and intervenes as appropriate, assures marketing materials are maintained and displayed with the medical office, escalates any problems/concerns as appropriate, maintains communication with IS patient portal team to provide staff updates as needed and notifies my team if the primary or back-up contact changes. 5.	Demonstrates behavior consistent with MedStar Health&#39;s mission, vision, goals, objectives, and patient care philosophy. 6.	Implements, monitors, and reinforces Health and Medical Group policies and procedures. Works with the Practice Administrator to modify and streamline workflows and improve other processes to create an efficient practice. 7.	Oversees and audits the balancing of cash receipts and preparing the daily deposits and end-of-shift reconciliation in the Practice Management System. 8.	Performs all user audits and functions related to staff inputting data into the Practice Management System. Performs assigned audit functions to ensure data is properly communicated to the billing company. 9.	Performs other duties as assigned. 10.	Reviews encounter forms daily for completeness and correctness. Addresses coding problems with providers. Alerts Practice Administrator if additional coding training is needed. Additional Skills &amp; QualificationsMust have 2-4 years of medical front desk, medical office assistant, medical transfer coordination experience or something similar. Medical Terminology is a mustHigh School Diploma

Medical Transfer Coordinator

<h3>About the Role</h3>We’re seeking a detail-oriented and customer-focused professional to join a dynamic financial services team. This role is ideal for someone with a experience in banking or retail customer service who thrives in a fast-paced, collaborative environment.As a Research Customer Service Representative, you’ll handle a mix of operational processing (30%) and inbound customer service calls (70%), primarily related to wire transfers. You’ll be responsible for verifying member information, collecting transaction details, and ensuring accuracy in financial operations. <h3>Key Responsibilities</h3><ul><li>Handle inbound calls related to wire transfers, verifying member identity and collecting transaction details.</li><li>Process member transactions including check deposits, wire transfers, and ACH transactions.</li><li>Monitor exception reports and perform necessary corrections and adjustments.</li><li>Review and evaluate checks submitted via the Deposit Anywhere portal.</li><li>Maintain high standards of accuracy and compliance in all financial operations.</li></ul><h3>Qualifications</h3>Must-Have Skills:<ul><li>Minimum 2 years of customer service experience (retail or banking preferred)</li><li>Strong typing and computer skills</li><li>Experience in financial services or banking operations</li></ul>Soft Skills:<ul><li>Team-oriented and collaborative</li><li>Coachable with a positive attitude</li><li>Strong verbal and written communication</li><li>Ability to multitask and stay organized</li></ul><h3>Work Environment &amp; Perks</h3><ul><li>Training: 100% onsite for the first 2–3 weeks</li><li>Hybrid Schedule: After training, 2 days remote / 3 days onsite</li><li>Team Size: 11-person team, reporting to a Director</li><li>Culture: Supportive, communicative, and member-focused</li><li>Paid Holidays: Includes 6 major holidays plus MLK Day, Presidents Day, Juneteenth, and other bank-recognized holidays</li></ul><h3>Why Join Us?</h3>This is a great opportunity to gain experience in a respected financial institution with a strong member-first culture. You’ll be joining a team that values integrity, collaboration, and innovation. With two permanent roles currently open, this contract position could lead to a long-term career opportunity.

Member Operations Specialist

Consumer Loan 9/29 100% Onsite until released to hybrid schedule: Nesting 10/28- 11/10Training hours: 3:00pm – 11:30pmNormal shifts available after training: Sun – Fri OR Mon – Sat FLEX: 3:00pm –12:30am | 3:30pm – 1:00am | 4:00pm – 1:30am Scope<ul><li>This position involves taking back-to-back inbound calls, sitting at a desk, working on a computer, navigating two monitors and several programs to assist members with checking &amp; saving account requests.</li><li>Company is looking for individuals who are dependable and committed to quickly resolving needs while providing excellent service to company account holders.</li></ul>Once hybrid:<ul><ul><li>Cannot use satellite, hot spots, wireless point to point, extenders, WiFi, or pay-per-data services. The equipment will not function consistently or with sufficient quality on these services/methods.</li><li>Minimum of 50 mbps download speed and 25 mbps upload speed</li><li>Ethernet connection is required</li></ul><li>Ability to setup and install workstation equipment within 8-12 feet of modem/router. Workstation must be plugged directly into router with the cables provided by the company. Two ports are needed for one workstation setup.<ul><li>Do not attempt to use a longer cable --- equipment will not work satisfactorily. Internet service providers will install additional hard-wired connections in desired locations upon request; any associated expense is not provided or reimbursed by the client.</li><li>Your desk must have adequate space for two monitors, a phone, keyboard and mouse.</li><li>Workspace must be free of distractions. (family members, children, barking dogs, TV etc.)</li><li>Previously established/installed high-speed internet connection (non-satellite) which is not public or shared; client will not provide it or reimburse for it.</li></ul></li></ul>Training:<ul><li>Training is M-F, 3PM-11:30PM EST (Training duration is 15 working days consisting of 10-11 days of trainer led instruction and OJT plus 5 working days of field exercises on the phone) Classes are Mon-Fri</li><li>The days and times of your skill training and your permanent schedule are going to be different.</li><li>Immediately after completion of training, trainees will go through 10 working days of nesting. During nesting, you will be taking calls, have one hour debriefs and receive extra procedural guidance. you will work the training schedule during nesting. After nesting, you will work your assigned shift and schedule (Mon-Sat or Sun-Fri) must meet teleworking guidelines including satisfactory performance &amp; attendance.</li><li>Approximately 10 business days after nesting, you will attend 12-15 days of bridge training where you will learn the rest of your skill. The scheduled time of this training will be different from your regular shift. Successful completion of bridge training is required to be considered for conversion to a full time employee.</li></ul>Normal shift after training:<ul><li>The current regular shifts available after training would be a Mon-Sat OR Sun-Fri Flex schedule with a start times between 3:30pm-7:00pm EST (Candidates must be open to working the weekend (Saturdays or Sundays)</li></ul>Description:<ul><li>Ensure account and member security by identifying red flags and safeguarding member assets and account information.</li><li>Provide account information and perform basic account transactions.</li><li>Route members to the appropriate departments.</li><li>Provide account balances and review transactions on member and business accounts.</li><li>Transfer funds on member and business accounts, to other members or financial institutions.</li><li>Open new accounts and educate members or potential members on products and services that best meet their needs.</li><li>Enroll members in online and mobile banking and provide features, benefits and general guidance related to these services.</li><li>Order debit cards for new and existing members</li><li>Debit Card research related to transactions on members’ debit cards, limit increases</li><li>Handle lost, stolen or misplaced debit card queries.</li><li>Submit disputes for unauthorized electronic checks.</li><li>Releasing Direct Deposits</li><li>Perform complex account transactions such as account shutdown and stop payments on checks, etc.</li></ul>Qualifications (Required):<ul><li>High School Diploma or equivalent.</li><li>Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.</li><li>Proficiency with computers, and strong typing skills.</li><li>Ability to ask prying questions and diffuse tense situations when needed.</li><li>Strong time management and decision-making skills.</li><li>Adaptability and accountability.</li></ul>Shifts:<ul><li>Representatives will get their schedule 2 weeks ahead of time and will only be scheduled 5 days a week but must be flexible.</li></ul>Pay: $19.50 #eastpriority25

Member Service Representative (Call Center)

Job Description:<ul><li>Handle 60-80 inbound calls/day from union employees regarding union benefits</li><li>Examines, assesses, and combines data to provide information on benefits and group insurance programs and utilization.</li><li>Records employee enrollment in benefits.</li><li>Explains and interprets more complex aspects of company insurance programs to employees and dependents.</li></ul>Job Qualifications:<ul><li>Minimum 2 years of call center experience with high call volume</li><li>Must have reliability and ability to navigate through multiple systems</li><li>Must be able to pass a typing test of more than 40 WPM</li><li>Must not have any time off within first 90 days</li></ul>Start Date: September 8thSchedule: M-F 8am-5pmContract Duration: 4 month temporary contract for open enrollmentPay: $22-$32/HR depending on experience and interviewLocation: Concord, CA 94520 - 100% Onsite #westpriority25

Member Services Representative

Description<ul><li>Handling inbound calls from providers checking eligibility and/or claim status for members.</li><li>Call center environment taking inbound and outbound calls</li><li>Respond to both standard and more difficult customer inquiries regarding various products and services via the phone or email in an easy to understand manner</li><li>Research customer inquiries and follow up with customers as needed via email or outbound phone calls</li><li>Ability to troubleshoot basic website errors/question</li><li>Assisting customers with payments and payment related questions, policy changes, explaining coverages and rate changes, etc.</li><li>Respond formally to correspondence, either verbally or in writing, utilizing all reference material necessary to provide an informed response to the customer</li><li>Request additional/missing information from the customer via written or verbal communication</li><li>Document client issues and escalate issues to appropriate parties to resolve</li><li>Ability to troubleshoot basic website errors/question</li><li>Assist with L&amp;H or P&amp;C insurance policy questions</li><li>Ability and flexibility of working a scheduled day</li><li>Assisting customers with payments and payment related questions, policy changes, explaining coverages and rate changes, etc.</li></ul>SkillsCustomer service, call center, inbound calls, Customer support, Operation Additional Skills &amp; QualificationsMust: 1+ year of customer service experienceHigh School Diploma or GED Nice to have:Any call center experienceAny previous insurance experienceBank Customer service experienceAny previous P&amp;C experience Experience LevelEntry Level

Job Description:<ul><li>Handle 60-80 inbound calls/day from union employees regarding union benefits</li><li>Examines, assesses, and combines data to provide information on benefits and group insurance programs and utilization.</li><li>Records employee enrollment in benefits.</li><li>Explains and interprets more complex aspects of company insurance programs to employees and dependents.</li></ul>Job Qualifications:<ul><li>Minimum 2 years of call center experience with high call volume (healthcare call center experience preferred)</li><li>Must have reliability and ability to navigate through multiple systems</li><li>Must be able to pass a typing test of more than 40 WPM</li><li>Must not have any time off within first 90 days</li></ul>Start Date: September 8thSchedule: M-F 8am-5pmContract Duration: 4 month temporary contract for open enrollmentPay: dependent on experience and interviewLocation: Concord, CA 94520 - 100% Onsite #westpriority25

Member Services Representative (Onsite-Concord)

Messaging and Collaboration SpecialistIrving, TXHybrid 3 Days in 2 Days Remote12-36 Month Contract DescriptionResponsible for Messaging and Collaboration supported applications to include Outlook, Sharepoint, web conferencing (WebEx), Instant Messaging (Lync/Skype, Group Chat) as major focus. Manages the integration of email with other systems such as mobile device and other unified communication technologies. - Administers the Messaging and Collaboration user accounts in the enterprise by creating user ids, effecting user name changes and moves, maintaining group lists, and removing terminated user ids (must adhere to regulatory requirements when needed) - Assumes the leadership role in the resolution of complex technical issues (SME) - Consults with application developers on issues related to the impact of applications - Coordinates with application developers and project managers to deploy worldwide enterprise solutions/applications (tasks to include but not limited to testing and documentation) - Provides technical expertise to internal IT groups and provide feedback and recommendations to management for service level and environment optimization - Protects the overall security of the messaging environment through the administration of access control lists, security measures and certification of external organizations - Provides training to users, junior technicians and other IT personnel Required Skills* Outlook MS-365 * Sharepoint administration * WebEx * Skype * Active Directory, working knowledge of * Microsoft Exchange * One drive * MS Teams * Familiarity with PowerShell usage * Knowledge of current windows operating systems. * Excellent written and oral communications skills with a focus on providing quality customer service * Ability to work with minimal direction and manage multiple task Desired Skills• Automation skills to reduce manual activities • Proven team player who can work comfortably in a multicultural environment • Proven ability to work independently, multi task and effectively work in a complex environment with a global team structure • Excellent verbal and written communication skills; Strong influencer, facilitator, and collaborator. • Detail oriented and organized • Must be pro-active, enthusiastic, flexible, results driven with attention to detailSkillsoutlook, supportTop Skills Detailsoutlook,supportAdditional Skills &amp; QualificationsResponsible for Messaging and Collaboration supported applications to include Outlook, Sharepoint, web conferencing (WebEx), Instant Messaging (Lync/Skype, Group Chat) as major focus. Manages the integration of email with other systems such as mobile device and other unified communication technologies. - Administers the Messaging and Collaboration user accounts in the enterprise by creating user ids, effecting user name changes and moves, maintaining group lists, and removing terminated user ids (must adhere to regulatory requirements when needed) - Assumes the leadership role in the resolution of complex technical issues (SME) - Consults with application developers on issues related to the impact of applications - Coordinates with application developers and project managers to deploy worldwide enterprise solutions/applications (tasks to include but not limited to testing and documentation) - Provides technical expertise to internal IT groups and provide feedback and recommendations to management for service level and environment optimization - Protects the overall security of the messaging environment through the administration of access control lists, security measures and certification of external organizations - Provides training to users, junior technicians and other IT personnel Required Skills* Outlook MS-365 * Sharepoint administration * WebEx * Skype * Active Directory, working knowledge of * Microsoft Exchange * One drive * MS Teams * Familiarity with PowerShell usage * Knowledge of current windows operating systems. * Excellent written and oral communications skills with a focus on providing quality customer service * Ability to work with minimal direction and manage multiple task Desired Skills• Automation skills to reduce manual activities • Proven team player who can work comfortably in a multicultural environment • Proven ability to work independently, multi task and effectively work in a complex environment with a global teamExperience LevelEntry Level

Messaging And Collaboration Specialist

Messaging and Collaboration SpecialistCharlotte, NCHybrid 3 Days in 2 Days Remote12-36 Month Contract DescriptionResponsible for Messaging and Collaboration supported applications to include Outlook, Sharepoint, web conferencing (WebEx), Instant Messaging (Lync/Skype, Group Chat) as major focus. Manages the integration of email with other systems such as mobile device and other unified communication technologies. - Administers the Messaging and Collaboration user accounts in the enterprise by creating user ids, effecting user name changes and moves, maintaining group lists, and removing terminated user ids (must adhere to regulatory requirements when needed) - Assumes the leadership role in the resolution of complex technical issues (SME) - Consults with application developers on issues related to the impact of applications - Coordinates with application developers and project managers to deploy worldwide enterprise solutions/applications (tasks to include but not limited to testing and documentation) - Provides technical expertise to internal IT groups and provide feedback and recommendations to management for service level and environment optimization - Protects the overall security of the messaging environment through the administration of access control lists, security measures and certification of external organizations - Provides training to users, junior technicians and other IT personnel Required Skills* Outlook MS-365 * Sharepoint administration * WebEx * Skype * Active Directory, working knowledge of * Microsoft Exchange * One drive * MS Teams * Familiarity with PowerShell usage * Knowledge of current windows operating systems. * Excellent written and oral communications skills with a focus on providing quality customer service * Ability to work with minimal direction and manage multiple task Desired Skills• Automation skills to reduce manual activities • Proven team player who can work comfortably in a multicultural environment • Proven ability to work independently, multi task and effectively work in a complex environment with a global team structure • Excellent verbal and written communication skills; Strong influencer, facilitator, and collaborator. • Detail oriented and organized • Must be pro-active, enthusiastic, flexible, results driven with attention to detailSkillsoutlook, supportTop Skills Detailsoutlook,supportAdditional Skills &amp; QualificationsResponsible for Messaging and Collaboration supported applications to include Outlook, Sharepoint, web conferencing (WebEx), Instant Messaging (Lync/Skype, Group Chat) as major focus. Manages the integration of email with other systems such as mobile device and other unified communication technologies. - Administers the Messaging and Collaboration user accounts in the enterprise by creating user ids, effecting user name changes and moves, maintaining group lists, and removing terminated user ids (must adhere to regulatory requirements when needed) - Assumes the leadership role in the resolution of complex technical issues (SME) - Consults with application developers on issues related to the impact of applications - Coordinates with application developers and project managers to deploy worldwide enterprise solutions/applications (tasks to include but not limited to testing and documentation) - Provides technical expertise to internal IT groups and provide feedback and recommendations to management for service level and environment optimization - Protects the overall security of the messaging environment through the administration of access control lists, security measures and certification of external organizations - Provides training to users, junior technicians and other IT personnel Required Skills* Outlook MS-365 * Sharepoint administration * WebEx * Skype * Active Directory, working knowledge of * Microsoft Exchange * One drive * MS Teams * Familiarity with PowerShell usage * Knowledge of current windows operating systems. * Excellent written and oral communications skills with a focus on providing quality customer service * Ability to work with minimal direction and manage multiple task Desired Skills• Automation skills to reduce manual activities • Proven team player who can work comfortably in a multicultural environment • Proven ability to work independently, multi task and effectively work in a complex environment with a global teamExperience LevelEntry Level

One North is a digital experience agency that combines curiosity, scale, and agility to shape the future. As part of TEKsystems, a leading provider of business and technology services, we offer boutique solutions to solve complex problems. Our multidisciplinary teams of strategists, designers, and technologists excel in research and discovery, experience strategy, design, experience management, and technology implementation. Whether clients are establishing a vision for an experience oroptimizing an existing one, we help businesses understand their audiences, design experiences, maximize technology, and bring their digital ideas to life. The world’s most successful companies rely on us to forge the future through electrifying work that sparks innovation and drives results. Here’s what the opportunity supported through our TEKsystems Global Services (TGS) Talent Acquisition Team requires: Position Overview Join an elite team delivering cutting-edge AI training to Disney&#39;s world-class analytics professionals! This is your chance to help shape the future of data-driven decision making at one of the world&#39;s most innovative entertainment companies. One North and TEKsystems are partnering with Disney&#39;s Consumer Insight Measurement &amp; Analytics (CIMA) organization to deliver specialized Microsoft Copilot 101 training workshops. This high-impact engagement targets analytics professionals across Disney&#39;s Digital Analytics, Media Analytics, and Consumer Insights teams to accelerate AI adoption in their daily workflows and transform how Disney understands its guests and operations. We&#39;re seeking an expert Microsoft Copilot trainer to deliver customized, hands-on workshops that bridge the gap between foundational AI concepts and practical analytics applications. You&#39;ll be empowering Disney&#39;s talented analytics teams to harness AI technology and revolutionize their approach to consumer insights and data analysis. Trainers will also contribute to post-discovery customization of the curriculum. This is a 70-hour contract assignment for trainers based locally in the Orlando, FL area, and other than facilitating the in-person workshops, there will be no other travel required. Responsibilities• Deliver engaging in-person workshops structured as hybrid sessions (instruction + hands-on lab time) for Disney&#39;s CIMA analytics professionals• Deliver customized Microsoft Copilot curriculum, including post-discovery customization, to address specific needs of three distinct analytics teams (Digital Analytics, Media Analytics, Consumer Insights)• Facilitate dynamic hands-on lab sessions focused on practical Copilot applications in analytics workflows based on pre-existing use cases• Adapt training approach for participants with varying AI comfort levels and technical backgrounds• Focus on elementary AI concepts, real-world use cases, creating excitement and adoption motivation, and Copilot toolset fundamentals• Collaborate with TEKsystems project team to ensure alignment with Disney&#39;s organizational culture and project objectives Required Skills &amp; Qualifications• Deep familiarity with using Microsoft partner content for Copilot training and adoption (mandatory)• Proven experience customizing Microsoft&#39;s market offerings for Copilot to meet specific organizational needs• Proven track record delivering Microsoft Copilot training workshops• Outstanding technical facilitation and presentation skills• Demonstrated ability to customize standard curriculum for specific audience needs• Experience with hybrid training formats combining instruction and hands-on labs• Passion for AI adoption and empowering others through technology education• Expert knowledge of tools such as Excel, Teams, and SharePoint Preferred Skills &amp; Qualifications• Prior work experience with a Microsoft Cloud AI Partner• Data science, analytics, or business intelligence background• Experience training analytics professionals or similar technical audiences• Familiarity with enterprise analytics workflows and tools Success Metrics• Participant satisfaction scores from post-workshop feedback surveys• Successful completion of workshop learning objectives within pre-determined timeframe• Effective knowledge transfer as measured by participant evaluations

Microsoft Copilot Trainer

One North is a digital experience agency that combines curiosity, scale, and agility to shape the future. As part of TEKsystems, a leading provider of business and technology services, we offer boutique solutions to solve complex problems. Our multidisciplinary teams of strategists, designers, and technologists excel in research and discovery, experience strategy, design, experience management, and technology implementation. Whether clients are establishing a vision for an experience oroptimizing an existing one, we help businesses understand their audiences, design experiences, maximize technology, and bring their digital ideas to life.The world’s most successful companies rely on us to forge the future through electrifying work that sparks innovation and drives results. Here’s what the opportunity supported through our TEKsystems Global Services (TGS) Talent Acquisition Team requires: Position Overview Join an elite team delivering cutting-edge AI training to Disney&#39;s world-class analytics professionals! This is your chance to help shape the future of data-driven decision making at one of the world&#39;s most innovative entertainment companies. One North and TEKsystems are partnering with Disney&#39;s Consumer Insight Measurement &amp; Analytics (CIMA) organization to deliver specialized Microsoft Copilot 101 training workshops. This high-impact engagement targets analytics professionals across Disney&#39;s Digital Analytics, Media Analytics, and Consumer Insights teams to accelerate AI adoption in their daily workflows and transform how Disney understands its guests and operations. We&#39;re seeking an expert Microsoft Copilot trainer to deliver customized, hands-on workshops that bridge the gap between foundational AI concepts and practical analytics applications. You&#39;ll be empowering Disney&#39;s talented analytics teams to harness AI technology and revolutionize their approach to consumer insights and data analysis. Trainers will also contribute to post-discovery customization of the curriculum. This is a 56-hour contract assignment for a trainer based locally in the Los Angeles, CA area, specifically Burbank or Anaheim. And other than facilitating the in-person workshops, there will be no other travel required. Responsibilities• Deliver engaging in-person workshops structured as hybrid sessions (instruction + hands-on lab time) for Disney&#39;s CIMA analytics professionals• Deliver customized Microsoft Copilot curriculum, including post-discovery customization, to address specific needs of three distinct analytics teams (Digital Analytics, Media Analytics, Consumer Insights)• Facilitate dynamic hands-on lab sessions focused on practical Copilot applications in analytics workflows based on pre-existing use cases• Adapt training approach for participants with varying AI comfort levels and technical backgrounds• Focus on elementary AI concepts, real-world use cases, creating excitement and adoption motivation, and Copilot toolset fundamentals• Collaborate with TEKsystems project team to ensure alignment with Disney&#39;s organizational culture and project objectives Required Skills &amp; Qualifications• Deep familiarity with using Microsoft partner content for Copilot training and adoption (mandatory)• Proven experience customizing Microsoft&#39;s market offerings for Copilot to meet specific organizational needs• Proven track record delivering Microsoft Copilot training workshops• Outstanding technical facilitation and presentation skills• Demonstrated ability to customize standard curriculum for specific audience needs• Experience with hybrid training formats combining instruction and hands-on labs• Passion for AI adoption and empowering others through technology education• Expert knowledge of tools such as Excel, Teams, and SharePoint Preferred Skills &amp; Qualifications• Prior work experience with a Microsoft Cloud AI Partner• Data science, analytics, or business intelligence background• Experience training analytics professionals or similar technical audiences• Familiarity with enterprise analytics workflows and tools Success Metrics• Participant satisfaction scores from post-workshop feedback surveys• Successful completion of workshop learning objectives within pre-determined timeframe• Effective knowledge transfer as measured by participant evaluations

Job TitleMicrosoft Copilot Trainer This is a 56-hour contract assignment for a trainer based locally in the Los Angeles, CA area, specifically Burbank or Anaheim. And other than facilitating the in-person workshops, there will be no other travel required. • Deep familiarity with using Microsoft partner content for Copilot training and adoption (mandatory)• Proven experience customizing Microsoft&#39;s market offerings for Copilot to meet specific organizational needs• Proven track record delivering Microsoft Copilot training workshops• Passion for AI adoption and empowering others through technology education  Position OverviewJoin an elite team delivering cutting-edge AI training to Disney&#39;s world-class analytics professionals! This is your chance to help shape the future of data-driven decision making at one of the world&#39;s most innovative entertainment companies. One North and TEKsystems are partnering with Disney&#39;s Consumer Insight Measurement &amp; Analytics (CIMA) organization to deliver specialized Microsoft Copilot101 training workshops. This high-impact engagement targets analytics professionals across Disney&#39;s Digital Analytics, Media Analytics, and Consumer Insights teams to accelerate AI adoption in their daily workflows and transform how Disney understands its guests and operations. We&#39;re seeking an expert Microsoft Copilot trainer to deliver customized, hands-on workshops that bridge the gap between foundational AI concepts and practicalanalytics applications. You&#39;ll be empowering Disney&#39;s talented analytics teams to harness AI technology and revolutionize their approach to consumer insights and data analysis. Trainers will also contribute to post-discovery customization of the curriculum.  Responsibilities•Deliver engaging in-person workshops structured as hybrid sessions (instruction + hands-on lab time) for Disney&#39;s CIMA analytics professionals•Deliver customized Microsoft Copilot curriculum, including post-discovery customization, to address specific needs of three distinct analytics teams (Digital Analytics, Media Analytics, Consumer Insights)•Facilitate dynamic hands-on lab sessions focused on practical Copilot applications in analytics workflows based on pre-existing use cases•Adapt training approach for participants with varying AI comfort levels and technical backgrounds•Focus on elementary AI concepts, real-world use cases, creating excitement and adoption motivation, and Copilot toolset fundamentals•Collaborate with TEKsystems project team to ensure alignment with Disney&#39;s organizational culture and project objectives Required Skills &amp; Qualifications•Deep familiarity with using Microsoft partner content for Copilot training and adoption (mandatory)•Proven experience customizing Microsoft&#39;s market offerings for Copilot to meet specific organizational needs•Proven track record delivering Microsoft Copilot training workshops•Outstanding technical facilitation and presentation skills•Demonstrated ability to customize standard curriculum for specific audience needs•Experience with hybrid training formats combining instruction and hands-on labs•Passion for AI adoption and empowering others through technology education•Expert knowledge of tools such as Excel, Teams, and SharePoint Preferred Skills &amp; Qualifications•Prior work experience with a Microsoft Cloud AI Partner•Data science, analytics, or business intelligence background•Experience training analytics professionals or similar technical audiences•Familiarity with enterprise analytics workflows and tools Success Metrics•Participant satisfaction scores from post-workshop feedback surveys•Successful completion of workshop learning objectives within pre-determined timeframe•Effective knowledge transfer as measured by participant evaluations

One North is a digital experience agency that combines curiosity, scale, and agility to shape the future. As part of TEKsystems, a leading provider of business and technology services, we offer boutique solutions to solve complex problems. Our multidisciplinary teams of strategists, designers, and technologists excel in research and discovery, experience strategy, design, experience management, and technology implementation. Whether clients are establishing a vision for an experience or optimizing an existing one, we help businesses understand their audiences, design experiences, maximize technology, and bring their digital ideas to life. The world’s most successful companies rely on us to forge the future through electrifying work that sparks innovation and drives results. Here’s what the opportunity supported through our TEKsystems Global Services (TGS) Talent Acquisition Team requires: Position Overview Join an elite team delivering cutting-edge AI training to Disney&#39;s world-class analytics professionals! This is your chance to help shape the future of data-driven decision making at one of the world&#39;s most innovative entertainment companies. One North and TEKsystems are partnering with Disney&#39;s Consumer Insight Measurement &amp; Analytics (CIMA) organization to deliver specialized Microsoft Copilot 101 training workshops. This high-impact engagement targets analytics professionals across Disney&#39;s Digital Analytics, Media Analytics, and Consumer Insights teams to accelerate AI adoption in their daily workflows and transform how Disney understands its guests and operations. We&#39;re seeking an expert Microsoft Copilot trainer to deliver customized, hands-on workshops that bridge the gap between foundational AI concepts and practical analytics applications. You&#39;ll be empowering Disney&#39;s talented analytics teams to harness AI technology and revolutionize their approach to consumer insights and data analysis. Trainers will also contribute to post-discovery customization of the curriculum. This is a 56-hour contract assignment for a trainer based locally in the Los Angeles, CA area, specifically Burbank or Anaheim. And other than facilitating the in-person workshops, there will be no other travel required. Responsibilities •	Deliver engaging in-person workshops structured as hybrid sessions (instruction + hands-on lab time) for Disney&#39;s CIMA analytics professionals•	Deliver customized Microsoft Copilot curriculum, including post-discovery customization, to address specific needs of three distinct analytics teams (Digital Analytics, Media Analytics, Consumer Insights)•	Facilitate dynamic hands-on lab sessions focused on practical Copilot applications in analytics workflows based on pre-existing use cases•	Adapt training approach for participants with varying AI comfort levels and technical backgrounds•	Focus on elementary AI concepts, real-world use cases, creating excitement and adoption motivation, and Copilot toolset fundamentals•	Collaborate with TEKsystems project team to ensure alignment with Disney&#39;s organizational culture and project objectives Required Skills &amp; Qualifications •	Deep familiarity with using Microsoft partner content for Copilot training and adoption (mandatory)•	Proven experience customizing Microsoft&#39;s market offerings for Copilot to meet specific organizational needs•	Proven track record delivering Microsoft Copilot training workshops•	Outstanding technical facilitation and presentation skills•	Demonstrated ability to customize standard curriculum for specific audience needs•	Experience with hybrid training formats combining instruction and hands-on labs•	Passion for AI adoption and empowering others through technology education•	Expert knowledge of tools such as Excel, Teams, and SharePoint Preferred Skills &amp; Qualifications •	Prior work experience with a Microsoft Cloud AI Partner•	Data science, analytics, or business intelligence background•	Experience training analytics professionals or similar technical audiences•	Familiarity with enterprise analytics workflows and tools Success Metrics •	Participant satisfaction scores from post-workshop feedback surveys•	Successful completion of workshop learning objectives within pre-determined timeframe•	Effective knowledge transfer as measured by participant evaluations

One North is a digital experience agency that combines curiosity, scale, and agility to shape the future. As part of TEKsystems, a leading provider of business and technology services, we offer boutique solutions to solve complex problems. Our multidisciplinary teams of strategists, designers, and technologists excel in research and discovery, experience strategy, design, experience management, and technology implementation. Whether clients are establishing a vision for an experience or optimizing an existing one, we help businesses understand their audiences, design experiences, maximize technology, and bring their digital ideas to life. The world’s most successful companies rely on us to forge the future through electrifying work that sparks innovation and drives results. Here’s what the opportunity supported through our TEKsystems Global Services (TGS) Talent Acquisition Team requires: Position Overview Join an elite team delivering cutting-edge AI training to Disney&#39;s world-class analytics professionals! This is your chance to help shape the future of data-driven decision making at one of the world&#39;s most innovative entertainment companies. One North and TEKsystems are partnering with Disney&#39;s Consumer Insight Measurement &amp; Analytics (CIMA) organization to deliver specialized Microsoft Copilot 101 training workshops. This high-impact engagement targets analytics professionals across Disney&#39;s Digital Analytics, Media Analytics, and Consumer Insights teams to accelerate AI adoption in their daily workflows and transform how Disney understands its guests and operations. We&#39;re seeking an expert Microsoft Copilot trainer to deliver customized, hands-on workshops that bridge the gap between foundational AI concepts and practical analytics applications. You&#39;ll be empowering Disney&#39;s talented analytics teams to harness AI technology and revolutionize their approach to consumer insights and data analysis. Trainers will also contribute to post-discovery customization of the curriculum. This is a 70-hour contract assignment for trainers based locally in the Orlando, FL area, and other than facilitating the in-person workshops, there will be no other travel required. Responsibilities •	Deliver engaging in-person workshops structured as hybrid sessions (instruction + hands-on lab time) for Disney&#39;s CIMA analytics professionals•	Deliver customized Microsoft Copilot curriculum, including post-discovery customization, to address specific needs of three distinct analytics teams (Digital Analytics, Media Analytics, Consumer Insights)•	Facilitate dynamic hands-on lab sessions focused on practical Copilot applications in analytics workflows based on pre-existing use cases•	Adapt training approach for participants with varying AI comfort levels and technical backgrounds•	Focus on elementary AI concepts, real-world use cases, creating excitement and adoption motivation, and Copilot toolset fundamentals•	Collaborate with TEKsystems project team to ensure alignment with Disney&#39;s organizational culture and project objectives Required Skills &amp; Qualifications •	Deep familiarity with using Microsoft partner content for Copilot training and adoption (mandatory)•	Proven experience customizing Microsoft&#39;s market offerings for Copilot to meet specific organizational needs•	Proven track record delivering Microsoft Copilot training workshops•	Outstanding technical facilitation and presentation skills•	Demonstrated ability to customize standard curriculum for specific audience needs•	Experience with hybrid training formats combining instruction and hands-on labs•	Passion for AI adoption and empowering others through technology education•	Expert knowledge of tools such as Excel, Teams, and SharePoint Preferred Skills &amp; Qualifications •	Prior work experience with a Microsoft Cloud AI Partner•	Data science, analytics, or business intelligence background•	Experience training analytics professionals or similar technical audiences•	Familiarity with enterprise analytics workflows and tools Success Metrics •	Participant satisfaction scores from post-workshop feedback surveys•	Successful completion of workshop learning objectives within pre-determined timeframe•	Effective knowledge transfer as measured by participant evaluations

One North is a digital experience agency that combines curiosity, scale, and agility to shape the future. As part of TEKsystems, a leading provider of business and technology services, we offer boutique solutions to solve complex problems. Our multidisciplinary teams of strategists, designers, and technologists excel in research and discovery, experience strategy, design, experience management, and technology implementation. Whether clients are establishing a vision for an experience or optimizing an existing one, we help businesses understand their audiences, design experiences, maximize technology, and bring their digital ideas to life. The world’s most successful companies rely on us to forge the future through electrifying work that sparks innovation and drives results. Here’s what the opportunity supported through our TEKsystems Global Services (TGS) Talent Acquisition Team requires: Position Overview Join an elite team delivering cutting-edge AI training to Disney&#39;s world-class analytics professionals! This is your chance to help shape the future of data-driven decision making at one of the world&#39;s most innovative entertainment companies. One North and TEKsystems are partnering with Disney&#39;s Consumer Insight Measurement &amp; Analytics (CIMA) organization to deliver specialized Microsoft Copilot 101 training workshops. This high-impact engagement targets analytics professionals across Disney&#39;s Digital Analytics, Media Analytics, and Consumer Insights teams to accelerate AI adoption in their daily workflows and transform how Disney understands its guests and operations. We&#39;re seeking an expert Microsoft Copilot trainer to deliver customized, hands-on workshops that bridge the gap between foundational AI concepts and practical analytics applications. You&#39;ll be empowering Disney&#39;s talented analytics teams to harness AI technology and revolutionize their approach to consumer insights and data analysis. Trainers will also contribute to post-discovery customization of the curriculum. This is a 56-hour contract assignment for a trainer based locally in the Los Angeles, CA area, specifically Burbank or Anaheim. And other than facilitating the in-person workshops, there will be no other travel required. Responsibilities •	Deliver engaging in-person workshops structured as hybrid sessions (instruction + hands-on lab time) for Disney&#39;s CIMA analytics professionals•	Deliver customized Microsoft Copilot curriculum, including post-discovery customization, to address specific needs of three distinct analytics teams (Digital Analytics, Media Analytics, Consumer Insights)•	Facilitate dynamic hands-on lab sessions focused on practical Copilot applications in analytics workflows based on pre-existing use cases•	Adapt training approach for participants with varying AI comfort levels and technical backgrounds•	Focus on elementary AI concepts, real-world use cases, creating excitement and adoption motivation, and Copilot toolset fundamentals•	Collaborate with TEKsystems project team to ensure alignment with Disney&#39;s organizational culture and project objectives Required Skills &amp; Qualifications •	Deep familiarity with using Microsoft partner content for Copilot training and adoption (mandatory)•	Proven experience customizing Microsoft&#39;s market offerings for Copilot to meet specific organizational needs•	Proven track record delivering Microsoft Copilot training workshops•	Outstanding technical facilitation and presentation skills•	Demonstrated ability to customize standard curriculum for specific audience needs•	Experience with hybrid training formats combining instruction and hands-on labs•	Passion for AI adoption and empowering others through technology education•	Expert knowledge of tools such as Excel, Teams, and SharePoint Preferred Skills &amp; Qualifications •	Prior work experience with a Microsoft Cloud AI Partner•	Data science, analytics, or business intelligence background•	Experience training analytics professionals or similar technical audiences•	Familiarity with enterprise analytics workflows and tools Success Metrics •	Participant satisfaction scores from post-workshop feedback surveys•	Successful completion of workshop learning objectives within pre-determined timeframe•	Effective knowledge transfer as measured by participant evaluations

DescriptionViable candidates need Level 3 Application Infrastructure (servers, network, and cloud) experience for the Trellix (McAfee) and CrowdStrike products. These products are installed on every workstation and server, and ESO team ensures the applications are healthy, running within performance expectations, content updates are being delivered to all endpoints, and any alerts are flowing as expected to upstream systems. We occasionally work on a individual workstation or server that is having a Trellix or CrowdStrike issue, but that is less than 1% of what the role requires. Position SummaryCandidate will be responsible for actively supporting the health and welfare for CrowdStrike (implementation of policies, blocks and exclusions).Responsible for supporting McAfee; ePolicy Orchestrator (ePO), Endpoint Security (ENS), Application Control(whitelisting), Data Loss Prevention Endpoint (DLPe).Candidate will provide support for health and wellness (monitoring, implementation of policies, implementation of exclusions / tasks, and new product version upgrades).Candidate will support the Infrastructures for (BitLocker and Cyber Gatekeeper) and will be the daily responsibility of the candidate as well.Candidate will interface with various Engineering teams, Vendors, Product Managers and Support teams to resolve complex issues, perform upgrades and provide project support.Skills Security, macifee, active directory, Microsoft, Powershell, O365Top Skills DetailsSecurity,macifee,active directoryExperience LevelIntermediate Level

Microsoft Engineer

As an organization, TEKsystems Global Services (TGS) provides a continuum of services ranging from Engagement Management to full functional Outsourcing including Offshore Centers in Canada and India. Our model provides the ability to engage customers beyond staffing when asked for more ownership, capabilities, or methodology while enhancing client/consultant support. We partner with progressive leaders to create opportunity, accelerate business transformation and help build the enterprises of tomorrow. We work with 80% of the Fortune 500 to address their technology, strategy, and talent needs. We innovate so industries stay ahead of what’s next. As a full stack technology and talent services provider, we partner with our customers across the globe to own change. Join us. At TEKsystems Global Services, we live in the tech world. We’re out in front of the trends and tools that shape industry and create fresh opportunities. All-in, fully engaged, high energy partnership is how we approach everything – our commitments and our people. Our people are at the center, fueling our high-performance and our inclusive culture. We’re doers, looking for doers who do the right thing. Roll-up your sleeves thought-leaders focused on creating possible. Team champions who declare success only when everyone achieves their ambitions. Sound like the career experience you’ve been searching for? Microsoft Modern Work Practice Manager Job Description: The Microsoft Modern Work Practice Manager position is a leadership role accountable for leading the technical team of consultants in defining and developing the go-to market prioritization and development of M365 solutions for enterprise clients, ensuring the optimal solution is constructed for client opportunities, and ensuring high quality client outcomes during project execution. This individual plays a key role in the Microsoft Alliance Partnership ecosystem, and collaborates extensively with other company leaders in Sales, Solutioning, IT, Technology Partners, Delivery Teams, and other peer Practice areas to ensure growth of the practice and long-term success. The Microsoft Modern Work Practice Manager ensures quality delivery of services for clients for opportunities ranging from M365 tenant assessments, Consulting and Advisory, to complex M365 custom development, and large scale migration implementations. The Practice Manager is expected to have the experience and background to provide leadership to solutioning and subject matter expertise that are focused on consulting and delivery management within the defined subject matter area, including resource management, deliverables development, project planning and executions, adherence to contract attributes and costing, customer interaction, and other key aspects of solution-based consulting services. Key Accountabilities and Priorities Opportunity Solutioning •	Provide solutioning leadership to ensure a clear understanding of customers’ business and technical requirements based upon the developed solution and agreed statement of work (SOW)•	Understand, develop, and help mature the solutioning process by collaborating with pre-sales solutioning and sales teams on process improvements and automation where possible. Practice &amp; Product Line Management •	Responsible for developing the strategic Annual Operating Plan for the practice, and subsequent quarterly Annual Operating Planning reviews to ensure ongoing alignment and adjustments with the Microsoft Alliance Partnership priorities, including sales, solutioning, delivery and IT stakeholders. •	Accountable for practice pipeline and product line attributes based upon metrics and analysis as well as overall fit within the marketplace and technological modernization.•	Partner with sales enablement teams to create practice technical content to enable sales to effectively represent and sell the practice solutions and market offerings. •	Lead the Practice team to effectively capture, develop, and refine intellectual property (IP) from projects, programs, and engagements. Ensure that the developed IP is reusable for future training and delivery requirements.•	Broad technical expertise within the Practice capabilities ensuring sound solutioning, technical delivery, and practice growth.•	Build partnerships with key internal stakeholders across sales, TGS leadership, and IT to promote practice capabilities and develop a strong pipeline. Management Responsibilities •	Accountable for delivery management methodology on all client opportunities•	Mentor, manage and develop product/project team members. Team size varies from 5 team members up to 8-12 team members.•	Responsible for hiring and performance management, succession planning, allocations to client engagements based on experience and skill set. •	Conduct annual reviews and provide feedback throughout the year on employee performance in regularly scheduled 1:1s with staff. •	Ensure Human Resources policies and procedures are communicated and executed according to internal and consultant HR policies.•	Prepare and manage budgets, financial plans, and forecasts. Monitor and control expenses of the practice.•	Negotiate contracts with various customers and delivery partners.•	Manage employee capacity and allocations, always ensuring adequate staffing levels for customer engagements and managing to utilization targets for employees and the team as a whole. Job Qualifications and Experience:Knowledge Skills and Abilities:•	15+ years’ experience in information technology and/or professional services, with emphasis on Microsoft 365 subject matter expertise, including Microsoft Copilot, Copilot Studio/Power Platform, Endpoint Management, Teams and SharePoint. •	Experience working with the Microsoft Partner Ecosystem, understanding of requirements to participate and maintain high levels of certifications and specializations in the Modern Work solution plays. •	Experience in leading projects/programs, delivering and administrating client professional services agreements including the change management process.•	Frequent interactions with external customers at the Director level or above; normal level of interactions at the CXO level; established consulting and interpersonal skills with 10+ years’ experience•	Proven experience in managing contracts and statements of work within service engagements.•	Ability to work remotely as primary location but can also travel to customer sites as needed, up to 25%, depending on the project / engagement.•	Strong conceptual and analytical skills, which demonstrate out of the box problem solving.•	Proven ability to appropriately prioritize and plan complex work in a rapidly changing environment.•	Team player with experience leading and collaborating cross-teams to deliver successful solutions.•	Excellent oral and written communication skills (English language).•	Superior people and personnel management skills.Key Competencies:•	Leadership + Collaboration: Proven ability to lead by example, inspire, motivate, and guide staff towards achieving practice goals.•	Management: Responsible for hiring and termination decisions, performance management, review process and documentation and all organizational management duties. •	Communication: Timely, proactive, clear and effective communication with management and team members, both written and verbal. Strong executive presentation skills. •	Organizational Skills: Superior organizational abilities to manage multiple tasks and projects simultaneously.•	Customer-Centric Approach: Commitment to providing excellent customer support and enhancing customer experience. Education:•	Bachelor’s degree in information technology or a related field, or equivalent training/educating/experience required.•	Technical Certification(s) in the one or more related subject matter areas: •	Microsoft 365 Certified: Fundamentals (MS-900)•	Microsoft 365 Certified: Administrator Expert•	Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900)•	Microsoft Certified: Endpoint Administrator Associate (MD-102)•	Microsoft Certified: Power Platform Fundamentals•	Deep understanding of the Microsoft Partner ecosystem, and the Microsoft 365 Roadmap history and evolution•	Knowledge of ITSM concepts – ITIL Certification is preferred.Skillsrisk assessment, policy development, Architecture, DLP, governance risk and compliance grc softwareTop Skills Detailsrisk assessment,policy development,Architecture,DLP,governance risk and compliance grc softwareExperience LevelEntry Level

Microsoft Modern Work Practice Manager

Top Skills&#39; Details1. Experience with assistive technologies i.e. - NVDA or JAWS. Must be fluent in one of these technologies.Accessibility tools: AXE dev tools, some devs use WAVE 2. Mobile application testing experience -- iOS/iPhone Mandatory 3. Jira experience.DescriptionProject: The Tester will be supporting web and mobile applications with ensuring AA compliance and accessibility. The Tester will service many teams internally as the roadmap expands and review and test cases for native and non-native screen readers.SkillsAccessibility, jira, agile, scrumTop Skills DetailsAccessibility,jira

Mobile Tester

Description These resources will be supporting mobile device management (MDM) for iPhone and android devices for employees. These resources must be good with clients ** They will be working with employees and helping them to troubleshoot issues so they need to be comfortable and personable. If helpdesk can’t solve problems it is escalated to this Level 2 Team. Remedy ticketing experience L2 supportSkillsSupport, Mobile device, Troubleshooting hardwareTop Skills DetailsSupport,Mobile device,Troubleshooting hardwareAdditional Skills &amp; Qualifications• Strong analytical skills/problem solving/conceptual thinking.• Must be detail oriented and organized.• Excellent verbal and written communication skills.• Proven ability to work independently, multi-task and effectively work in a complex environment with a global team structure.• Proven team player who can work comfortably in a multicultural environment.• Experience with Mobile Device management (ie, Microsoft Intune, Blackberry, or Workspace One).• Familiarity with core Microsoft infrastructure technologies, including Active Directory, Exchange Server, and Skype for Business will be helpful• Experience with Microsoft Azure and Entra a plus.• Knowledge of PowerShell scripting a plus.• Splunk and/or Dynatrace knowledge to analyze logs for troubleshooting a plusExperience LevelIntermediate Level

Mobility Analyst

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