SkillsActive directory, Vmware, Azure, veeam, cisco networking, Microsoft 365, System administrator, storage virtualization, securityTop Skills DetailsActive directory, Vmware, Azure, veeam, cisco networking, Microsoft 365 Description•	Serves as technical professional by overseeing a variety of moderately complex analytical and technical assignments; providing subject matter expertise and advice for assigned technology and infrastructure systems; planning, managing, and implementing infrastructure projects and upgrades; and assists in the design and documentation of infrastructure processes, procedures, and standards.•	Ensures availability of infrastructure services by implementing, monitoring, and supporting servers, storage, telephony and other services and infrastructure software platforms including but not limited to server / client operating systems, reporting platforms, messaging and database services, network configuration, web proxies and other software-based systems.•	Facilitates management of future problems by preparing clear and concise documentation; maintaining appropriate records of time spent, actions taken, and item status; assisting in designing and documenting infrastructure processes, procedures, and standards; maintaining and preparing system and software documentation; providing training or arranging for vendor training for system users.•	Ensures infrastructure and data is kept secure by keeping track of assets.•	Develops operational, installation, configuration, and upgrade documentation for communication systems, hardware, network, security, storage, software, and other computer related systems.•	Provides on site or remote access diagnoses and resolution to hardware and software problems by responding to service desk requests and planned work requests. •	Manages moderate to complex service requests through resolution or escalation to another team member by performing work in a manner that minimizes disruption to existing business use; works with external suppliers for the ongoing support and maintenance of relevant hardware and software; participates in an on-call rotation with other infrastructure staff; and keeps users at all levels of the organization informed of progress through problem resolution. •	Works with airlines and other third parties and provides infrastructure support and troubleshooting as needed.•	Escalation point for members of the Information Technology department for issues relating to network infrastructure. •	Ensures effectiveness of infrastructure by performing preventive maintenance work; monitoring a variety of hardware, software, and network systems in the existing information technology infrastructure; diagnosing problems; working with external vendors and departments; and supporting and backing-up a variety of technologies, business units, and systems. •	Backups•	Active directory and related services•	Virtualization•	Storage•	Network•	Cloud service providers (CSP)•	Configuration management•	Microsoft 365•	Surveillance/CCTV system•	Overhead paging•	System patches/updates•	User provisioning/deprovisioning•	Microsoft Active Directory•	Data protection and backups•	Networking•	Scripting and automation•	Server and client operating system administration•	Configuration management•	Storage•	Virtualization•	Public cloud service providers•	Microsoft 365

public

Systems Engineer

Overview:We are looking for a highly skilled Senior Systems Engineer with 7+ years of hands-on experience to lead and support enterprise-level infrastructure initiatives. This role involves managing and optimizing both physical and virtual server environments, with a strong focus on Windows Server platforms and Microsoft technologies.The ideal candidate will bring deep expertise in SAN/NAS storage systems, virtualization, and core infrastructure services such as Active Directory, Group Policy, DNS, and DHCP. A strong understanding of security best practices, excellent troubleshooting abilities, and a proven track record of leading complex projects with minimal supervision are essential. Key Responsibilities:<ul><li>Design, implement, and maintain enterprise infrastructure solutions.</li><li>Lead infrastructure projects from planning through execution and support.</li><li>Manage and optimize Windows Server environments and virtualization platforms.</li><li>Administer Active Directory, Group Policy, DNS, DHCP, and related services.</li><li>Oversee SAN and NAS storage systems, ensuring high availability and performance.</li><li>Collaborate with cross-functional teams to ensure system reliability and security.</li><li>Provide advanced troubleshooting and root cause analysis for infrastructure issues.</li><li>Document system configurations, procedures, and project outcomes.</li></ul>Required Skills &amp; Experience:<ul><li>7+ years of experience in systems engineering or infrastructure roles.</li><li>Expertise in:<ul><li>Windows Server (2016/2019/2022)</li><li>Windows 10/11</li><li>Office 365 administration</li><li>Active Directory &amp; Group Policy</li><li>SAN/NAS storage technologies</li><li>DNS, DHCP, and core networking concepts</li><li>SQL Server and database systems</li></ul></li><li>Strong understanding of security principles and best practices.</li><li>Excellent communication, documentation, and project leadership skills.</li></ul>Preferred Qualifications:<ul><li>Experience with cloud platforms (e.g., Azure, AWS) is a plus.</li><li>Relevant certifications (e.g., Microsoft Certified: Azure Administrator, MCSA, MCSE).</li></ul>

****THIS POSITION REQUIRES AN ACTIVE DOD SECURITY CLEARANCE***** Description As a systems engineer, you’ll be expected to design, configure, and troubleshoot of server, storage, and application architectures.  Perform the administrative operation and maintenance of server hardware and software. Manages Microsoft Active Directory objects, Group Policy Objects, and DNS zones/records. Maintains system security and executes practices and procedures, monitors usage statistics and logs, and monitors and remedies vulnerabilities. Build and maintain baseline configurations and perform modification of configuration settings. Institute troubleshooting and incident response procedures.  Troubleshoot system related problems. Provide team leadership and guidance to less experienced administrators.  Able to understand the networking architecture at a deep level for server and application design and troubleshooting. Remain current in operating systems/software analysis and technological developments and applications. Recommend future direction or projects to management. Provide expertise and direction in the development, modification, and documentation of software programs and applications to enhance an operating system.  Education:•	AA or 2+ Years of equivalent experience•	DOD 8570 compliant (Network + / Security + certified) •	Microsoft Certified: Windows Server Hybrid Administrator Associate Knowledge, Skills, and Abilities: •	5+ years of experience in Systems Engineering •	Experience with VMWare vCenter/vSphere 6.7 or higher•	Experience with Omnissa Horizon VDI Desktops and Applications•	Experience with NAS/SAN storage architectures and protocols•	Experience with Microsoft Server 2019/2022 •	Understands Microsoft Active Directory, Group Policy, DNS, and DHCP•	Understands networking at a high level Desirable Knowledge, Skills, and Abilities: •	Experience with Dell Hyperconverged Infrastructures •	Experience with NetApp AFF/FAS Storage•	Experience with F5 Load Balancers•	Experience with Azure Cloud services•	Experience with Rubrik Backup solutions•	Experience with Linux

SkillsActive directory, Vmware, Azure, veeam, cisco networking, Microsoft 365, System administrator, storage virtualization, securityTop Skills DetailsActive directory,Vmware,Azure,veeam,cisco networking,Microsoft 365 Description•	Serves as technical professional by overseeing a variety of moderately complex analytical and technical assignments; providing subject matter expertise and advice for assigned technology and infrastructure systems; planning, managing, and implementing infrastructure projects and upgrades; and assists in the design and documentation of infrastructure processes, procedures, and standards.•	Ensures availability of infrastructure services by implementing, monitoring, and supporting servers, storage, telephony and other services and infrastructure software platforms including but not limited to server / client operating systems, reporting platforms, messaging and database services, network configuration, web proxies and other software-based systems.•	Facilitates management of future problems by preparing clear and concise documentation; maintaining appropriate records of time spent, actions taken, and item status; assisting in designing and documenting infrastructure processes, procedures, and standards; maintaining and preparing system and software documentation; providing training or arranging for vendor training for system users.•	Ensures infrastructure and data is kept secure by keeping track of assets.•	Develops operational, installation, configuration, and upgrade documentation for communication systems, hardware, network, security, storage, software, and other computer related systems.•	Provides on site or remote access diagnoses and resolution to hardware and software problems by responding to service desk requests and planned work requests. •	Manages moderate to complex service requests through resolution or escalation to another team member by performing work in a manner that minimizes disruption to existing business use; works with external suppliers for the ongoing support and maintenance of relevant hardware and software; participates in an on-call rotation with other infrastructure staff; and keeps users at all levels of the organization informed of progress through problem resolution. •	Works with airlines and other third parties and provides infrastructure support and troubleshooting as needed.•	Escalation point for members of the Information Technology department for issues relating to network infrastructure. •	Ensures effectiveness of infrastructure by performing preventive maintenance work; monitoring a variety of hardware, software, and network systems in the existing information technology infrastructure; diagnosing problems; working with external vendors and departments; and supporting and backing-up a variety of technologies, business units, and systems. •	Backups•	Active directory and related services•	Virtualization•	Storage•	Network•	Cloud service providers (CSP)•	Configuration management•	Microsoft 365•	Surveillance/CCTV system•	Overhead paging•	System patches/updates•	User provisioning/deprovisioning•	Microsoft Active Directory•	Data protection and backups•	Networking•	Scripting and automation•	Server and client operating system administration•	Configuration management•	Storage•	Virtualization•	Public cloud service providers•	Microsoft 365 Additional Skills &amp; QualificationsSecurity Background is a plus Certifications Some day to day admin work

DescriptionJob Description:Deliver simple solutions to complex problems as a Systems Engineer. Here, you’ll tailor cutting-edge solutions to the unique requirements of our clients. With a career in application development, you’ll make the end user’s experience your priority and we’ll make your career growth ours. As a Systems Engineer you will help ensure today is safe and tomorrow is smarter.Job DescriptionAs a systems engineer, you’ll be expected to design, configure, and troubleshoot of server, storage, and application architectures.  Perform the administrative operation and maintenance of server hardware and software. Manages Microsoft Active Directory objects, Group Policy Objects, and DNS zones/records. Maintains system security and executes practices and procedures, monitors usage statistics and logs, and monitors and remedies vulnerabilities. Build and maintain baseline configurations and perform modification of configuration settings. Institute troubleshooting and incident response procedures.  Troubleshoot system related problems. Provide team leadership and guidance to less experienced administrators.  Able to understand the networking architecture at a deep level for server and application design and troubleshooting. Remain current in operating systems/software analysis and technological developments and applications. Recommend future direction or projects to management. Provide expertise and direction in the development, modification, and documentation of software programs and applications to enhance an operating system.  Education:•	AA or 2+ Years of equivalent experience•	DOD 8570 compliant (Network + / Security + certified) •	Microsoft Certified: Windows Server Hybrid Administrator AssociateKnowledge, Skills, and Abilities: •	5+ years of experience in Systems Engineering •	Experience with VMWare vCenter/vSphere 6.7 or higher•	Experience with Omnissa Horizon VDI Desktops and Applications•	Experience with NAS/SAN storage architectures and protocols•	Experience with Microsoft Server 2019/2022 •	Understands Microsoft Active Directory, Group Policy, DNS, and DHCP•	Understands networking at a high level•	Able to work at a high technical level on all phases of systems engineering activities •	Excellent communication and briefing skills; shows tact, effective listening skills and follow through •	Anticipates questions and is prepared with answers •	Detail oriented and organized; able to understand information systems and ensure accuracy of work •	Provides technical guidance and leadership to engineers and administrators with less experience Desirable Knowledge, Skills, and Abilities: •	Experience with Dell Hyperconverged Infrastructures •	Experience with NetApp AFF/FAS Storage•	Experience with F5 Load Balancers•	Experience with Azure Cloud services•	Experience with Rubrik Backup solutions•	Experience with Linux•	MCITP or equivalent preferred ITIL v3 Foundation certificationSkillsWindows, Vmware, System administrator, Systems engineering, Linux, Active directoryTop Skills DetailsWindows,Vmware,System administrator,Systems engineering,Linux,Active directoryAdditional Skills &amp; Qualificationsn/aExperience LevelIntermediate Level ACTIVE Secret OR TS/SCI clearance

DescriptionLeidos is seeking a SME Systems Engineer to support large-scale migration and operations on a large, high-profile DOD contract. The I3TS program provides enterprise-wide IT support to enable DTRA’s Information Management &amp; Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities to DTRA’s internal and external mission partners operating in CONUS and OCONUS locations. The SME Systems Engineer will deploy new Windows and Linux servers and systems and provide support for maintaining and enhancing cloud infrastructure as well as the day-to-day maintenance support for troubleshooting Linux/Windows cloud systems and servers. This role requires an individual with technical expertise deploying administering the full lifecycle of Linux and Windows platforms as code. The candidate will provide Windows engineering support to develop automations for the building and patching Linux and Windows servers, Red Hat Satellite and Ansible Automation Platform in support of maintenance, upgrades and new systems being deployed. This role is responsible for interacting with product owners across multiple sprint teams and working other engineers to troubleshooting problems for multiple systems and network environments. This role analyzes recurring problems and initiates solutions for preventing reoccurrence and analyzes existing infrastructure for tuning/performance enhancements.2.	Primary Responsibilities•	Perform best practice engineering support for a cloud environment consisting of Linux and Windows Servers.•	Provide advice, technical consultation, and Tier 3/Tier 4 support guidance by analyzing and resolving problems and evaluating alternative means of satisfying user requirements.•	Engage in requirements gathering and validation with stakeholder groups and end users to understand and address current needs across server environments, as well as emerging/future trends.•	Research, test, and deploy security patches and vulnerability mitigation and remediation configuration changes.•	Provide support for the implementation, troubleshooting and maintenance of complex IT systems. •	Perform automation tasks through scripting and testing.•	Effectively support a blend of operational and test network engineering/administration activities.•	Create and maintain Standard Operating Procedures (SOPs) and technical documentation.•	Provide follow-up reports (technical findings, feedback, and resolution steps taken) for Root Cause Analysis and process improvement initiatives.Additional Skills &amp; QualificationsExperience architecting/deploying/operating solutions built on Azure. Experience with DevOps principles and Automation Platforms such Azure Functions and Ansible. Experience with Identity Access Management (IDAM), AzureAD, and CyberArk. Strong scripting experience (using PowerShell, BASH, and Python.) Understanding of Federal Government application, server, and network security requirements such as FISMA, FedRAMP, and NIST. Candidate must possess strong written and verbal communication skills, a demonstrated ability to meet deadlines, a strong analytical ability. Expertise in the Atlassian tool suite, to include JIRA and Confluence Excellent written and oral communication skills Current IAT Level II or higher Certification such as Security + or CISSP •	Experience building and delivering IaaS servers and platforms via Infrastructure as Code.•	Experience Deploying and Scaling Azure Virtual Desktop Environments via Azure Functions or other automation platforms.•	Experience utilizing Azure Blueprints, Azure Functions and Ansible Automation Platform along with other Dev/Ops – CI/CD toolsets to deliver automation across multiple platforms and environments.•	Experience Deploying and maintaining complex infrastructure environments with Web Tier/Application Tier and Data Tier architectures. •	Recognized cloud certification, such as Amazon Web Services (AWS) Certified Solutions Architect, Cloud Certified Professional•	Experience with design and implementation of on-premises data center solutions, including hyperconverged infrastructure installation and deployment, storage solutions, and networking equipment.•	Knowledge of data center best practices, including rack level redundancy techniques, rack standards, power options, cold/hot aisle containment systems, and standards for environmentals, i.e. HVAC/CRAC solutions, fire suppression, security, and similar data center infrastructure systems.Experience LevelEntry Level

Description
					***All Submittals MUST have TGS letterhead and valid technical references.
**The client expects these roles to be long term and beyond the initial 6 months. Could move to yearly renewals. 
**This will NOT be Contract-to-hire and we need to be clear on this expectation.

We are looking for a talented Systems Engineer. The ideal candidate will be responsible for performing prototype bring-ups, tackling tough system and board-level issues, and collaborating closely with various teams to ensure product functionality, serviceability, manufacturability, and reliability.

•	Perform prototype bring-ups, tackle tough system and board level issues.
•	Run system tests. Collect and report on testing results. Screen modules and boards as part of testing and debug.
•	Create and develop test plans for new features on each product. Recommend improvements to enable automated scripting for testing and archiving of results.
•	Work closely with architecture and design teams to ensure products under development are functional, serviceable, manufacturable, and reliable.
•	Provide close partnership and support for validation engineers and participate in collaborative development efforts with firmware and software engineers to test products in development.
•	Review proposed design changes to assess impact to testing plans and tasks.
****Need to see industry relevant experience (e.g. cloud products, servers, GPU systems, high performance computing, linux, etc) - This is minor for this candidate and doesn&#39;t appear to be a deal breaker.
					Skills
					Lab environment, Manual testing, Linux, Lab instrumentation, data center, oscilloscope, soldering tools, validation testing, test plan, test script, test strategy, test automation, hardware testing, hardware design, test case
					Top Skills Details
					Lab environment,Manual testing,Linux,Lab instrumentation,data center,oscilloscope,soldering tools,validation testing,test plan,test script,test strategy,test automation,hardware testing,hardware design
					Additional Skills &amp; Qualifications
					•	Background in DC/DC power supply design.
•	Familiarity with the Linux operating system, CLI shells, programming, and scripting.
					Experience Level
					Intermediate Level

Systems Test Engineer

Position Summary:We are seeking an innovative and detail-oriented Talent Acquisition (TA) Specialist to manage the full recruitment lifecycle, build strong partnerships with hiring teams, and ensure a seamless and inclusive hiring process. This role is essential to supporting organizational growth by sourcing and securing top talent while delivering a positive candidate experience. <h3>Key Responsibilities</h3>Recruitment:<ul><li>Manage full-cycle recruitment for domestic and international teams.</li><li>Develop and implement strategies to attract top talent, particularly in the consumer goods and beverage sectors.</li><li>Oversee the recruitment process from requisition approval through job postings, screening, offers, and onboarding.</li><li>Collaborate with hiring managers to understand job requirements and develop tailored recruitment plans.</li><li>Source candidates using various tools including job boards, networking, referrals, and digital platforms.</li><li>Use data and feedback to continuously improve recruitment strategies.</li><li>Ensure compliance with local labor laws and internal policies.</li><li>Coordinate interview processes and candidate evaluations.</li></ul>Selection &amp; Onboarding:<ul><li>Extend offers and manage pre- and post-offer processes.</li><li>Guide candidates through onboarding procedures.</li><li>Identify and participate in relevant career fairs, open houses, and recruitment events.</li><li>Develop sourcing plans for each role and maintain a pipeline of qualified, diverse candidates.</li></ul>Administrative Support:<ul><li>Accurately process employee data, including new hire documentation and payroll changes.</li><li>Maintain personnel files and HR documentation.</li><li>Perform general administrative and HR-related tasks as needed.</li></ul><h3>Required Skills &amp; Qualifications</h3><ul><li>Proficiency in Microsoft Office Suite, Excel, SAP (including S/4HANA), and data governance tools.</li><li>Strong communication and analytical skills.</li><li>Bachelor’s degree or equivalent experience.</li><li>Minimum 3 years of experience in HR or recruiting administration.</li><li>Minimum 3 years of full-cycle recruiting experience.</li><li>Familiarity with applicant tracking systems (ATS) and recruitment platforms.</li><li>Understanding of visa processes and international labor regulations.</li><li>Excellent written and verbal communication skills.</li><li>Strong organizational and multitasking abilities in a fast-paced environment.</li><li>High level of integrity, professionalism, and discretion.</li><li>Commitment to delivering high-quality service and maintaining attention to detail.</li></ul>Experience Level:Entry Level

Talent Acquisition Specialist

DescriptionThe Recruiter should have experience and be comfortable with sourcing passive talent for all levels of positions. This person will be an integral member of our Recruitment team and will be responsible for supporting 5 full cycle Recruiters. This individual will develop candidate pipelines for clinical and non-clinical roles and must be capable of generating results in a fast paced environment. This role will be directly responsible for both sourcing and possibly full-cycle recruiting as well as managing recruitment special projects. The ideal candidate will possess the ability to be creative and proactive in their approach to identifying top level talent. • Act as a consultative, recruitment subject matter expert by applying best practices for full recruitment lifecycle and strategic talent acquisition• Facilitate the end to end recruitment process; including recruit/source, interview, selection and on-boarding of new hires• Demonstrate ability to attract, influence and convert hard to find passive talent • Conduct in-depth screens and assess potential candidates for level of interest, qualifications and compensation• Use innovative sourcing and marketing/branding techniques to engage both active and passive candidates for hard to fill positions• Develop a broad professional network of top talent through existing resources and through new resources developed by the role• Partner with team of full cycle Recruiters to support in fulfilling open requisitions and step in to cover and manage their desk as needed• Assist and manage specialty projects for Recruitment department as assigned Additional Skills &amp; Qualifications2+ years of full cycle recruiting/sourcing experience1+ years of agency staffing experience is a strong plus Strong customer service skills with strong written and verbal communicationProven ability and experience in relationship building with management and candidatesStrong MS Word, Excel, PowerPoint and OutlookExperience in planning and organizing job fairs, networking events and mixersMust be extremely organized and have the ability to multi-task

Talent Acquisition Specialist- Northridge.CA

There&#39;s currently a Network Tech Support position available with a client in Chaska, MN. Ideally would have candidates that live near Chaska, MN to go into the office a couple times a week, but open to 100% remote candidates that have experience/exposure to the Top Skills below. This is be a 6 month contract to start with potential for extensions/conversion full-time. Shift will be 1st shift Monday-Thursday 10hr shifts. Feel free to apply if you&#39;d like to learn more. DescriptionThe Technical Support Associate 2 is responsible for supporting network system projects for hospitality clients, typically related, but not limited to, PMS, virtual servers, network switches, routers, desktop, and site systems. This role will interact with onsite technicians, client network resources, company project managers, and engineering resources daily to drive successful completion of site events. Top Skills:1.	Unix Command Line experience (Linux also works) - having experience within AIX is a huge plus.<ul><li>Conversion specialist, understanding of how to change directories, how to see what’s in a directory. Doing LS instead of CD - etc.</li><li>Having an understanding Unix Command Line configurations</li></ul>2.	Unix Server Changes, server rollouts, configurations, how to import and export information<ul><li>Unix- specific - VI Editor use</li></ul>3.	Soft skills, good communications, follow instructions and attention to detail.  Specific Duties and Responsibilities: Project Support Activities •	Support and give direction to onsite technicians remotely, to drive to a successful completion of assigned site scope. •	Execute network updates and commands in AIX/Linux/UNIX systems. •	Perform network equipment and server OS upgrades or modifications as directed in a variety of OEM software platforms. •	Level II Troubleshooting as required in various network OS and environments such as AIX/Linux/UNIX, VM ware, Microsoft/windows, Cisco, HPE, etc. •	VLAN updates to client network switches as required by project scope. •	Follow documented site steps for execution of work in correct, documented and chronological order. •	Perform testing remotely with site technician and client staff for site validation and sign off. •	Support multiple sites simultaneously, keeping status, progress and executed steps organized and updated by site. •	Perform Go/No Go tasks as documented in site scripts, processes and instructions, along with ensuring the onsite technician is following inline. •	Make meaningful suggestions for constant process and project success improvement. • Interface with Vendor Partners as it relates to technical issues and deliverable clarifications. Positive Communication Activities •	Document all changes as required by the client and company Change Management processes. •	Work directly with the client support or onsite staff for troubleshooting, site task execution and validation steps as required. •	Follow documented escalation plans based on event and project requirements. •	Coach onsite technician remotely through onsite command line work and configuration, when required, demonstrating a calm and patient demeanor. •	Communicate site status and condition accurately and as required. •	Document all required data for project in approved company and client systems as documented by project or process. Additional Skills &amp; QualificationsQualifications and Experience Required: •	Network Design or Management Degree or equivalent related experience •	At least 5 years of significant experience working in command line environment, navigation, and common commands •	3-5 years’ experience administering Linux/AIX/Unix system: Comfortable with command line navigation •	VI editor experience •	IP updates/ changes •	VMWARE remote deployment •	3-5 years Secure CRT/ SSH experience: Secure CRT •	PuTTY •	WinSCP •	FileZilla •	HyperTerminal •	Working with and troubleshooting Serial hardware: DB25 •	DB9 •	Gender Menders •	Null Modem cables •	Crossover cabling •	Rollover cabling •	Significant experience utilizing timed tasks and Go/No Go plans •	Familiar with remote network builds and being able to give directions to and gather information from smart hands onsite •	Extreme attention to detail and documenting/tracking site progress •	Proficiency in the Microsoft Suite tools •	Ability to accurately track, troubleshoot and problem solve •	Enthusiastic with exceptional organizational skills •	Ability to manage one&#39;s own time effectively •	Commitment to process improvement and ability to offer solutions

Tech Support Associate 2

Description
					The Technical Support Associate 2 is responsible for supporting network system projects for hospitality clients, typically related, but not limited to, PMS, virtual servers, network switches, routers, desktop, and site systems. This role will interact with onsite technicians, client network resources, Bailiwick project managers, and engineering resources daily to drive successful completion of site events. 

Specific Duties and Responsibilities: 
Project Support Activities 
•	Support and give direction to onsite technicians remotely, to drive to a successful completion of assigned site scope. 
•	Execute network updates and commands in AIX/Linux/UNIX systems. 
•	Perform network equipment and server OS upgrades or modifications as directed in a variety of OEM software platforms. 
•	Level II Troubleshooting as required in various network OS and environments such as AIX/Linux/UNIX, VM ware, Microsoft/windows, Cisco, HPE, etc. 
•	VLAN updates to client network switches as required by project scope. 
•	Follow documented site steps for execution of work in correct, documented and chronological order. 
•	Perform testing remotely with site technician and client staff for site validation and sign off. 
•	Support multiple sites simultaneously, keeping status, progress and executed steps organized and updated by site. 
•	Perform Go/No Go tasks as documented in site scripts, processes and instructions, along with ensuring the onsite technician is following inline. 
•	Make meaningful suggestions for constant process and project success improvement. • Interface with Vendor Partners as it relates to technical issues and deliverable clarifications. 

Positive Communication Activities 
•	Document all changes as required by the client and Bailiwick Change Management processes. 
•	Work directly with the client support or onsite staff for troubleshooting, site task execution and validation steps as required. 
•	Follow documented escalation plans based on event and project requirements. 
•	Coach onsite technician remotely through onsite command line work and configuration, when required, demonstrating a calm and patient demeanor. 


•	Communicate site status and condition accurately and as required. 
•	Document all required data for project in approved Bailiwick and client systems as documented by project or process.
					Skills
					unix, linux, command line, aix
					Top Skills Details
					unix,linux,command line,aix
					Additional Skills &amp; Qualifications
					Qualifications and Experience Required: 
•	Network Design or Management Degree or equivalent related experience 
•	At least 5 years of significant experience working in command line environment, navigation, and common commands 
•	3-5 years’ experience administering Linux/AIX/Unix system: Comfortable with command line navigation 
•	VI editor experience 
•	IP updates/ changes 
•	
•	VMWARE remote deployment 
•	3-5 years Secure CRT/ SSH experience: Secure CRT 
•	PuTTY 
•	WinSCP 
•	FileZilla 
•	HyperTerminal 
•	
•	Working with and troubleshooting Serial hardware: DB25 
•	DB9 
•	Gender Menders 
•	Null Modem cables 
•	Crossover cabling 
•	Rollover cabling 
•	
•	Significant experience utilizing timed tasks and Go/No Go plans 
•	Familiar with remote network builds and being able to give directions to and gather information from smart hands onsite 
•	Extreme attention to detail and documenting/tracking site progress 
•	Proficiency in the Microsoft Suite tools 
•	Ability to accurately track, troubleshoot and problem solve 
•	Enthusiastic with exceptional organizational skills 
•	Ability to manage one&#39;s own time effectively 
•	Commitment to process improvement and ability to offer solutions
					Experience Level
					Intermediate Level

DescriptionThe Technical Support Associate 2 is responsible for supporting network system projects for hospitality clients, typically related, but not limited to, PMS, virtual servers, network switches, routers, desktop, and site systems. This role will interact with onsite technicians, client network resources, project managers, and engineering resources daily to drive successful completion of site events. Specific Duties and Responsibilities: Project Support Activities •	Support and give direction to onsite technicians remotely, to drive to a successful completion of assigned site scope. •	Execute network updates and commands in AIX/Linux/UNIX systems. •	Perform network equipment and server OS upgrades or modifications as directed in a variety of OEM software platforms. •	Level II Troubleshooting as required in various network OS and environments such as AIX/Linux/UNIX, VM ware, Microsoft/windows, Cisco, HPE, etc. •	VLAN updates to client network switches as required by project scope. •	Follow documented site steps for execution of work in correct, documented and chronological order. •	Perform testing remotely with site technician and client staff for site validation and sign off. •	Support multiple sites simultaneously, keeping status, progress and executed steps organized and updated by site. •	Perform Go/No Go tasks as documented in site scripts, processes and instructions, along with ensuring the onsite technician is following inline. •	Make meaningful suggestions for constant process and project success improvement. • Interface with Vendor Partners as it relates to technical issues and deliverable clarifications. Positive Communication Activities •	Document all changes as required by the client and Change Management processes. •	Work directly with the client support or onsite staff for troubleshooting, site task execution and validation steps as required. •	Follow documented escalation plans based on event and project requirements. •	Coach onsite technician remotely through onsite command line work and configuration, when required, demonstrating a calm and patient demeanor. •	Communicate site status and condition accurately and as required. •	Document all required data for project in approved and client systems as documented by project or process. Skillsunix, linux, command line, aixTop Skills Detailsunix, linux, command line, aixAdditional Skills &amp; QualificationsQualifications and Experience Required: •	Network Design or Management Degree or equivalent related experience •	At least 5 years of significant experience working in command line environment, navigation, and common commands •	3-5 years’ experience administering Linux/AIX/Unix system: Comfortable with command line navigation •	VI editor experience •	IP updates/ changes •	•	VMWARE remote deployment •	3-5 years Secure CRT/ SSH experience: Secure CRT •	PuTTY •	WinSCP •	FileZilla •	HyperTerminal •	•	Working with and troubleshooting Serial hardware: DB25 •	DB9 •	Gender Menders •	Null Modem cables •	Crossover cabling •	Rollover cabling •	•	Significant experience utilizing timed tasks and Go/No Go plans •	Familiar with remote network builds and being able to give directions to and gather information from smart hands onsite •	Extreme attention to detail and documenting/tracking site progress •	Proficiency in the Microsoft Suite tools •	Ability to accurately track, troubleshoot and problem solve •	Enthusiastic with exceptional organizational skills •	Ability to manage one&#39;s own time effectively •	Commitment to process improvement and ability to offer solutionsExperience LevelIntermediate Level

Description
					We are seeking a detail-oriented, mid-level Technical Writer to create clear, concise, and accurate documentation for our products and internal processes. The ideal candidate has experience writing for complex subject matter and a background or familiarity with insurance, finance, or accounting—particularly life insurance and annuities, though broader financial services experience is also valued.

Job Duties:
Own the research, writing, and editing or professional quality process and job guide documentation that establishes standard procedures across our operational teams in a life insurance accounting and finance environment.
•	Review Tasks being performed by individuals in the workplace, interviewing individuals performing such tasks. Mirror/observe individuals performing tasks during the workday.
•	Work with upper-level management to write detailed procedures to perform each task
•	Develop and create Training Modules for the purpose of training and reference.
•	Demonstrate the ability to execute the translation of high-level conceptual information and ideas to written material that is thorough and thoughtful for the intended audience
•	Serve as a subject matter expert on operational procedure and processes, advising leadership through sound decision-making on process optimization or areas of risk.
•	Serve as a senior individual contributor on the operations policy and procedure team, leading by example, displaying a high level of ownership, and mentoring others.
•	Interact and proactively communicate with varying levels of department and operations leadership to ascertain areas of need or improvement in the program

Preferred Skills:
•	Familiarity with terminology and regulatory frameworks related to life insurance, annuities, or similar financial instruments.
•	Experience with XML, HTML, or RESTful API documentation.
•	Strong interpersonal communication skills for effective cross-functional collaboration.
•	Basic understanding of Agile methodologies and experience working with product teams or developers.
					Skills
					Technical writing, Technical documentation, Writing skills, Content writing, Editing
					Top Skills Details
					Technical writing,Technical documentation,Writing skills,Content writing,Editing
					Additional Skills &amp; Qualifications
					Key Responsibilities:
•	Develop and maintain a variety of documentation including product manuals, user guides, policy and procedure documents, API documentation, compliance reports, and training materials.
•	Collaborate with subject matter experts (SMEs) across departments including product, compliance, legal, IT, and finance to gather technical information and translate it into user-friendly content.
•	Translate complex topics related to insurance products (including life insurance and annuities) into accessible documentation for both internal and external audiences.
•	Edit and standardize material prepared by other departments and ensure adherence to brand and documentation standards.
•	Manage version control and document updates in response to product changes, regulatory updates, or internal feedback.
•	Support proposal development, RFP responses, and audit documentation as needed.
•	Ensure documentation meets accessibility, legal, and regulatory requirements (e.g., NAIC, SEC, FINRA, GAAP standards).
•	Participate in peer reviews, usability testing, and QA processes to ensure content accuracy and user effectiveness.
Qualifications:
•	Bachelor’s degree in English, Communications, Technical Writing, Finance, Accounting, or a related field.
•	3–5 years of experience as a technical writer, ideally in the insurance, financial services, or accounting sector.
•	Exposure to or working knowledge of life insurance and annuity products is preferred, but not required.
•	Proficiency with documentation tools such as MadCap Flare, Adobe FrameMaker, Microsoft Office Suite, Confluence, and Markdown.
•	Experience working with structured content (DITA) or content management systems (CMS) is a plus.
•	Excellent research, interviewing, and analytical skills.
•	Ability to manage multiple projects and adapt to shifting priorities in a deadline-driven environment.
					Experience Level
					Intermediate Level

Tech Writer

Aloha, seeking a Technical Business Analyst for a local bank in Honolulu, HawaiiContract to Hire | Monday to Friday | Hybrid: MUST LIVE ON OAHU!!!! Description•	Responsible for making decisions requiring application expertise or specialized knowledge. •	Leads advanced production issues and works closely with cross-functional teams, vendors, and Business Units to troubleshoot.•	Presents or explains new features/functions to management, business units, and/or high-profile customers.•	Mentors and trains lower-level staff.•	Identifies and implements processes to work more efficiently and effectively.•	Runs reports and analyzes data to provide insights to product management, business units, and management for decision-making or troubleshooting purposes to identify patterns, discrepancies, and areas of improvement.•	Leads troubleshooting efforts and analysis of high-priority issues. •	Maintains system interfaces and data integration required for the successful operation of the application.•	Updates/changes system parameters for new products, services, security, etc. •	Liaison between the business unit and external vendor as needed•	Serves as application (functional and data) and business operations expert with an in-depth understanding of end-to-end application/system processing flow (including interfacing applications).•	Provides business unit tier 3 support on customer issues, including those of high severity or complexity. Troubleshot issues, vendor escalations, and periodically talks to both customers and vendors over the phone. •	Provides 24/7 on-call rotation support on high-severity system issues •	Escalates and manages production issues until resolution.•  Tests all system releases and tracks all issues prior to production release.•	Maintains and updates application documentation, including but not limited to business process and application flow charts. •	Develops and maintains training materials, including guides &amp; cheat sheets•	May lead specific training for internal business units.•	Responsible for keeping systems in compliance with regulatory guidelines through the execution of various activities, including the preparation of risk assessments and the implementation of audit or compliance recommendations.•	Assists with completing various activities involving Digital Banking Systems (e.g. user access reviews, provision of Network Access Request Forms) following corporate standards and guidelines outlined in Bank policies and proceduresProject Support (15%)•	May be responsible for approving business requirements and user acceptance testing.•	Responsible for understanding releases or new services being implemented by the team and how they affect operational support.•	Responsible for testing system releases and implementing minor configuration changes.•	Manages and coordinates smaller projects and updates to the platform.•	Leads the support of transitioning new or changed functionality from Implementations to Operations.SkillsProject management, Client services, implementation, Business analysis, documenting requirements, analysis, documentation management, requirements gathering, documentation process, pmo, requirement gathering

Technical Business Analyst

Join a team that’s passionate about delivering world-class customer experiences! Seeking Customer Service Representatives to support our growing Canada and Retail markets. If you’re a problem-solver with technical aptitude and a passion for helping others, we want to hear from you! As a key member of our Customer Experience team, you’ll provide end-to-end support for customers installing products—whether they’re DIYers from Lowe’s, Menards, or Home Depot, or clients in the Canadian market. Your responsibilities will include: <ul><li>Responding to customer inquiries via phone and email with professionalism and empathy</li><li>Troubleshooting product performance and installation issues</li><li>Coordinating warranty returns (RGAs) and evaluating returned products</li><li>Creating replacement orders or issuing credits as needed</li><li>Documenting support cases in Salesforce and updating records in SAP</li><li>Collaborating with cross-functional teams and participating in product training</li><li>Conducting internal and external product evaluation trainings (minimal travel)</li><li>Assisting with the development of training materials</li></ul><h3> What You Bring</h3><ul><li>Experience with Salesforce and SAP</li><li>Strong communication and problem-solving skills</li><li>Customer-first mindset with a technical curiosity</li></ul><h3>Why Us?</h3>We offer more than just a job—we offer a career path: <ul><li>Competitive pay and hybrid work schedule (WFH Wednesdays &amp; Fridays)</li><li>Career growth into leadership, mechanical, or product management roles</li></ul><h3>&#128101; Team &amp; Training</h3><ul><li>Work with a close-knit team of 5 in Delavan and 2 in Canada</li><li>Collaborate with our Claims team and stay connected via group chat</li><li>Training: 2–4 weeks onsite in Delavan with flexible hours (ideally 9:30–6:00 PM)</li></ul><h3>&#128338; Schedule</h3><ul><li>Monday–Friday, 7:30 AM – 4:00 PM</li><li>Hybrid: Work from home on Wednesdays and Fridays</li></ul>Ready to make a difference and grow your career? Apply today and be part of a team that values innovation, collaboration, and customer success.

Technical Customer Service Representative

Position OverviewWe are seeking a highly skilled and technically adept Software Engineer IV – Technical Product Analyst to play a pivotal role in our legacy system modernization initiatives. This role bridges the gap between engineering and product, ensuring that modernization efforts are technically sound, strategically aligned, and executed with precision. You will work closely with engineering leads, product managers, QA teams, and external partners to define, document, and drive the transformation of legacy systems into scalable, cloud-native architectures. <h3>Key Responsibilities</h3><ul><li>Collaborate with engineering leads to analyze and document legacy system behavior, especially in mission-critical domains.</li><li>Decompose monolithic features into domain-aligned, cloud-ready service boundaries.</li><li>Define clear, actionable functional and non-functional requirements aligned with architectural goals.</li><li>Author and refine user stories with a focus on technical accuracy, edge cases, and system behavior.</li><li>Develop detailed API and interface specifications, including request/response structures and service contracts.</li><li>Ensure modernization efforts meet data integrity, performance, and compliance standards.</li><li>Prioritize and sequence modernization efforts based on risk, technical dependencies, and business value.</li><li>Act as a liaison across engineering, product, QA, and third-party vendors to ensure alignment and clarity.</li><li>Lead complex epics and user stories through the full software development lifecycle (SDLC).</li><li>Mentor team members on effective story development, refinement, and acceptance criteria.</li><li>Establish and promote best practices for story writing and technical documentation in modernization projects.</li><li>Drive continuous improvement in story lifecycle processes and tooling.</li><li>Contribute to architectural and technical decision-making for modernization strategies.</li><li>Champion innovative, scalable solutions for transitioning legacy systems to the cloud.</li></ul><h3>Qualifications</h3><ul><li>Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.</li><li>5+ years of experience in systems analysis, technical product ownership, or solution architecture.</li><li>Proven experience with legacy-to-cloud transformations, especially monolith-to-microservices migrations.</li><li>Strong understanding of modern software architecture: REST APIs, message queues, service boundaries, and cloud-native patterns.</li><li>Ability to reverse-engineer legacy systems using logs, SQL queries, and user workflows.</li><li>Proficiency with tools such as Swagger/OpenAPI, Postman, Azure DevOps, and Jira.</li><li>Excellent written and visual communication skills, including flow diagrams, data mappings, and system specifications.</li><li>Experience with .NET, Azure, and distributed systems at scale is highly desirable.</li><li>Familiarity with domain-driven design (DDD) and bounded contexts is a plus.</li><li>Experience in regulated industries such as healthcare or payroll is preferred.</li><li>Strong analytical thinking, problem-solving skills, and a collaborative mindset.</li><li>Demonstrated leadership and mentoring experience in cross-functional teams.</li></ul>

Technical Product Analyst

DescriptionThe role of the Release Manager is to be accountable and to coordinate cross functional, multiple phase network implementations, engineering support and service delivery work. They direct tasks, decipher requirements, manage communications and updates, escalates/takes escalations, tracks and manages synergies and dependencies supporting network implementation deliverables.  The technology areas of concentration include Core network infrastructure and all the related and connected technologies such as metro designs and direct to coresites. Knowledge of Data Center/ANH, DMZ, B2B, VOR, Enterprise/ Corporate, Wealth Management and Branch/Financial Center End User networks and BuildingNetworking solutions including LAN, Structured Cabling and Cable Systems and Pathways. Public and private transport systems, WAN, Optical systems and emerging technologies such as Switched-Ethernet, LTE, (etc.), SDWAN, Cloud and Virtualized services. Knowledge in related technology areas such as Network Appliance, Video, Voice and Voice over IP (VoIP) solutions, UC and Collaboration services is important.  SkillsChange Management, Network, Project Management, Infrastructure

Technical Project Manager

DescriptionThe role of the Release Manager is to be accountable and to coordinate cross functional, multiple phase network implementations, engineering support and service delivery work. They direct tasks, decipher requirements, manage communications and updates, escalates/takes escalations, tracks and manages synergies and dependencies supporting network implementation deliverables.  The technology areas of concentration include Core network infrastructure and all the related and connected technologies such as metro designs and direct to coresites. Knowledge of Data Center/ANH, DMZ, B2B, VOR, Enterprise/ Corporate, Wealth Management and Branch/Financial Center End User networks and Building Networking solutions including LAN, Structured Cabling and Cable Systems and Pathways. Public and private transport systems, WAN, Optical systems and emerging technologies such as Switched-Ethernet, LTE, (etc.), SDWAN, Cloud and Virtualized services. Knowledge in related technology areas such as Network Appliance, Video, Voice and Voice over IP (VoIP) solutions, UC and Collaboration services is important.  SkillsChange Management, Network, Project Management, Infrastructure

Candidates must be local to Central FL - 2 Days On Site Required: We’re hiring a Senior Project Manager to lead strategic initiatives. This is a high-impact role where digital meets operational excellence—ideal for someone with a strong background in mobile/web platforms and cross-functional project delivery. What You’ll Do:-Lead end-to-end project delivery for digital solutions that support logistics, inventory, and vendor integration.-Collaborate with engineering, sourcing, and operations teams to build scalable systems that improve efficiency and reduce costs.-Translate complex business needs into actionable digital roadmaps and technical requirements.-Drive Agile ceremonies, manage timelines, and ensure alignment across stakeholders.-Monitor KPIs and continuously optimize based on performance and feedback. What We’re Looking For:-5+ years of project management experience, with a focus on mobile/web platforms.-Strong understanding of Agile methodologies and cross-functional team leadership.-Experience working on digital products that intersect with enterprise systems.-Excellent communication, stakeholder management, and problem-solving skills.

Description
					The Desktop &amp; Education Support Specialist works within a team to provide OTDI supported customers professional computer support services, including resolving software, hardware, and network issues. Provide technical assistance to customers and other support specialists, for solving software, hardware, and network issues across a wide range of Windows and Mac OS platforms. Support customers both on-site and remotely in a professional, client-focused manner, both in a team setting and independently with limited direction. Responsible for delivery and setup of new and updated workstations and peripherals, addressing related support issues, and documented inventory management. Responsible for the deployment of a classroom maintenance plan and for emergency on-site and in-shop repair, video-data projection, audio systems, computer and audio-visual equipment. Works closely with all levels of interdepartmental faculty, staff, and students to either provide training in the proper use of instructional and computing equipment or identify training needed by OCIO/ODEE or other service providers. Installs new technology into the classrooms and performs as needed upgrades in same classrooms. Performs preventive maintenance in classrooms on a regular basis. Critical tasks performed by this area also include communicating, tracking and reporting computing environment outages. Acts as a team leader for complex projects, assignments and issues associated with the help desk function. Will serve as desktop support for onsite technical assistance. May serve as on-call escalation point. May be required to work a flexible schedule, which could include evenings and weekends.
					
					
					
					
					Additional Skills &amp; Qualifications
					Associate’s degree. More than two years of experience supporting desktop computers running Windows, Mac OS or both in a network environment. Excellent interpersonal skills, including verbal, nonverbal and written communication skills. Experience with image management and deployment. Experience with and exposure to a wide variety of commercial and educational productivity applications. Experience with support systems and remote desktop technologies. Professional experience in a university setting.
					Experience Level
					Intermediate Level

Technical Support Specialist

DescriptionThe Desktop &amp; Education Support Specialist works within a team to provide OTDI supported customers professional computer support services, including resolving software, hardware, and network issues. Provide technical assistance to customers and other support specialists, for solving software, hardware, and network issues across a wide range of Windows and Mac OS platforms. Support customers both on-site and remotely in a professional, client-focused manner, both in a team setting and independently with limited direction. Responsible for delivery and setup of new and updated workstations and peripherals, addressing related support issues, and documented inventory management. Responsible for the deployment of a classroom maintenance plan and for emergency on-site and in-shop repair, video-data projection, audio systems, computer and audio-visual equipment. Works closely with all levels of interdepartmental faculty, staff, and students to either provide training in the proper use of instructional and computing equipment or identify training needed by OCIO/ODEE or other service providers. Installs new technology into the classrooms and performs as needed upgrades in same classrooms. Performs preventive maintenance in classrooms on a regular basis. Critical tasks performed by this area also include communicating, tracking and reporting computing environment outages. Acts as a team leader for complex projects, assignments and issues associated with the help desk function. Will serve as desktop support for onsite technical assistance. May serve as on-call escalation point. May be required to work a flexible schedule, which could include evenings and weekends. Additional Skills &amp; QualificationsAssociate’s degree. More than two years of experience supporting desktop computers running Windows, Mac OS or both in a network environment. Excellent interpersonal skills, including verbal, nonverbal and written communication skills. Experience with image management and deployment. Experience with and exposure to a wide variety of commercial and educational productivity applications. Experience with support systems and remote desktop technologies. Professional experience in a university setting.

One of our clients in the Birmingham Market is looking for a technician to join their team. This is a 24/7 support team with a 6 week rotating schedule. Essentially every week a different shift is worked. Experience within IT support will be needed for this role especially with a varied skill set. Additional info listed below. Please note, this is only 1 role, but our client is open to candidates that are at either of these levels. DescriptionFor a level 1 Technician the requirements are as follows - Candidates must have:1-3 Years experienceFormal education in Computer Science or related IT field or equivalent experienceWorking knowledge of Windows based operating systems preferredWorking knowledge of AIX or other UNIX based operating systems preferredWorking knowledge of distributed computer networks is a plus Level 1 Technician: 1-3 Years Provide a single point of contact call center that manages inbound IT incidents, logs each of them into a ticketing system, and either resolves them at Level 1 or escalates the incident until resolution is complete. Field inbound contacts via phone, email, web form, that one can troubleshoot and resolve remotely. Preference for previous helpdesk experience in an IT capacity. For a level 2 Technician the requirements are as follows - Candidates must have:3-5 Years experienceFormal education in Computer Science or related IT field or equivalent experienceWorking knowledge of Windows based operating systems preferredWorking knowledge of AIX or other UNIX based operating systems preferredWorking knowledge of distributed computer networks is a plus Level 2 Technician: 3-5 Years Provide a single point of contact call center that manages inbound IT incidents, logs each of them into a ticketing system, and either resolves them at Level 1 or escalates the incident until resolution is complete. Field inbound contacts via phone, email, web form, that one can troubleshoot and resolve remotely. Preference for previous helpdesk experience in an IT capacity. For a level 3 Technician the requirements are as follows - Candidates must have:5-10 Years experienceFormal education in Computer Science or related IT field or equivalent experienceWorking knowledge of Windows based operating systems preferredWorking knowledge of AIX or other UNIX based operating systems preferredWorking knowledge of distributed computer networks is a plus Level 3 Technician: 5-10 Years Provide a single point of contact call center that manages inbound IT incidents, logs each of them into a ticketing system, and either resolves them at Level 1 or escalates the incident until resolution is complete. Field inbound contacts via phone, email, web form, that one can troubleshoot and resolve remotely. Preference for previous helpdesk experience in an IT capacity. Additional Skills &amp; QualificationsKnowledge, Skills &amp; Abilities • Requires excellent interpersonal skills and the ability to communicate effectively in both an oral and written manner. The successful candidate will be expected to work with other professionals such as coordinators, operating company transmission control center personnel and management in a team-oriented and sometimes stressful environment. • Ability to apply excellent customer service skills • Ability to meet Critical Infrastructure Protection (CIP), Sarbanes-Oxley and other federal regulatory compliance requirements. • Ability to multitask and prioritize tasks based on criticality and operational impact to the system. • Ability to follow and properly apply both Change Management processes and knowledge-based procedures • Working knowledge of Windows based operating systems preferred • Working knowledge of AIX or other UNIX based operating systems preferred • Working knowledge of distributed computer networks is a plus. • Ability to build and maintain relationships with key customers • Critical thinking/Problem solving abilities Job Responsibilities • Day to day monitoring of the primary SCADA and ancillary systems for health and availability • Front line problem resolution and coordination of repairs with Department Personnel and/or other company personnel • Notification to key customers for the coordination of system outages and events that may impact other critical systems. • Provide input to the Team Lead and Supervisor on continual process improvement and customer feedbackExperience LevelIntermediate Level

DescriptionSummary of Position:Our client is searching for a talented and passionate Technical Support Analyst to join our fast-growing New York office.The position is responsible for providing technical assistance and end-user support related to computer systems, hardware, and applications. Provides first level technical support at various levels of expertise and responsibility. Includes support of Home Office and Field hardware, password support, software, applications, and networks. Supporting users via chat, phone, and in-person support within the home office. Provides analysis and research needed to resolve the issues presented to Service Desk. In the role of a Technical Support Analyst, you will need to harness a blend of problem-solving and interpersonal skills. Even if you are faced with a problem you don’t have the answer for, your critical thinking skills and ability to work under pressure will help you find a solution. You demonstrate politeness, patience, and understanding. You are quick to learn new skills and technologies and are genuinely interested in learning and progressing in your role. This role will start remotely for a 7 week phone/chat support training course. Training will run Monday through Friday from 9:00 AM to 5:30 PM EST. Once training is complete, candidate will work on campus in Lower Manhattan, New York. Regular work hours will be Monday through Friday from 8:30 AM to 5:30 PM EST.SkillsTechnical support, Troubleshooting, Help desk support, Active directory, Office 365, Servicenow, Hardware, Windows 10Top Skills DetailsTechnical support,Troubleshooting,Help desk support,Active directory,Office 365,Servicenow,Hardware,Windows 10Additional Skills &amp; QualificationsThe new york office is primarily a MAC environment, but also have plenty of windows devices. Mobile device support including , tablets, iphones, and android is requested.Experience LevelIntermediate Level

DescriptionJob Description SummaryThis client is a global technology company in the payments sector. We power payments and provide products and services for individuals and industries all around the world. Our people, technology, data and brand provide the capabilities that drive our success. We believe in connecting people to priceless possibilities. As a company, we know that our success is driven by the skills, experience, integrity, and mindset of the talent we hire. By building an inclusive, world-class culture, our employees have once-in-a-career opportunities to be a part of teams that have a greater impact on our community and our world. We invite you to join our team to find out how you too can start something priceless. The company’s mission is to every day, everywhere, use our technology and expertise to make payments safe, simple, and smart. OverviewThis is a customer-facing training and education program that works with subject matter experts throughout the region to deliver web-based training events to our customers. These events, which span product, operations, franchise, and more, are delivered via Academy on the Web. Our team is looking for a specialist to drive our customer-facing training programs forward. The ideal candidate is passionate, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. This key role will help drive usage and adoption of a new customer learning platform which will enable us to offer a wider education curriculum to an increased range of customers to supports their understanding on implementing and maximizing the value that this Client&#39;s network, product and services can bring. RoleIn this role, you will support the team’s objectives and our customers in a variety of areas. • Administrative: monitoring the team mailbox, creating new users, actively responding to customer requests and issues, responding to internal requests• Webinar support: create and provide post-session metrics for live webinar events. Some tasks include presenter updates, providing session registration lists, preparing the webinar meeting rooms, manage the training content list, and more.• Support the addition to the learning platform of regional or global learning content which helps support new products, services or processes. • Instructional design and eLearning/curriculum development• Other tasks as assigned.As with all small teams, ideas and creativity are welcomed, especially if you have an eye for design. Skillsmicrosoft excel advanced Top Skills Detailsmicrosoft excel advanced Additional Skills &amp; QualificationsAll about you• Strong acumen for Microsoft Excel, PowerPoint• Solid experience within a learning and development environment, especially in managing and delivering webinars through Adobe Connect, Zoom or Teams• Experience with instructional design and eLearning development tools such as Articulate, Synthesia, Camtasia, Captivate and/or Storyline• Strong organization skills with a customer-focused mindset.  • A proactive team player who tales ownership and is willing to create and share new ideas on how we can improve our customer offering • Previous learning &amp; development, marketing, design and/or administrative experience strongly desired• College degree preferred Experience LevelIntermediate Level

Technology Account Management Analyst

Description:Fiber optic/broadband construction supporting residential and commercial customers of a large TV/Phone/Internet provider. Top Skills Details:<ul><li>Seeking a candidate that is looking to get Telecom trade experience (Layer 1 fiber/cat5/cat6). If they have hands on labor experience and would like to learn the Telecom trade, our client is open to training them.</li><li>Ability to carry 50 lbs or more as the equipment and tools are heavy. For instance, their ladders are heavy and awkward to carry.</li><li>Ability to provide great customer service as they will be servicing residential and commercial customers.</li></ul>

Telecom Cable Technician

DescriptionThe client is seeking a Telecommunications Project Manager to join their team in Columbia, MD! The client offers cutting edge engineering solutions for communication companies, wireless carriers, and tower owners nationwide. The client has expanded their traditional customer base in the local market and is looking to backfill their current Telecommunications PM locally. This is an engineering position with PM duties! Candidates should have an in-depth in A&amp;E engineering including design review (AutoCAD Civil 3D), drafting, MACRO roof top sites, structural engineering, structural analysis, TELCO D markings, deliverables, project plans, job setup, costs, labor, BOM, MOP, SOW, RFPs, PNL, etc. Day to day can include but is not limited to 		• Manage projects and clients as primary point of contact (main client is Verizon).• Review advanced engineering designs and/or technical data for completion and accuracy.• Responsible for the quality control/quality assurance process on all assigned projects. • Participates in formulating and coordinating proposals and provide other marketing and business development support.• Identify and develop opportunities with existing and potential clients.• Negotiate with clients on any scope changes relative to project budgets and schedules subject to supervisors’ approval.• Responsible for meeting predetermined goals on productivity targets and financial aspects of projects including profit, unbilled, accounts receivable, and direct the Project Accounting team on project invoicing.* Manage a maximum of 4 direct reports. This position holds expectations of being a hybrid position (2 days in the Columbia office/3 days remote) but The client is flexible here. Workload will be expected to be 90% in office (home/remote) and 10% in the field via site visits. (First 2 weeks of training will be onsite if possible) ***Holding a PE is a huge plus but is not needed*** Candidates should also be open to business development efforts, sales, professional communication with end clients to help acquire new business. Candidates should also be open to travel within the DMV (not often) and can use a company vehicle for travel or mileage reimbursement.Skillsa&amp;E, Program management, Project management, Architecture, Telecom, structural analysis, autocad, real estate, engineering, Communication and leadership skills, Problem management, civil 3d, Site development, Project planning, Materials management, Schedule management, Cost controlTop Skills Detailsa&amp;E,Program management,Project management,Architecture,Telecom,structural analysis,autocad,real estate,engineering,Communication and leadership skills,Problem managementAdditional Skills &amp; Qualifications• Bachelor’s degree in civil engineering and/or experience in related field is required.		• 7+ years of experience in related field.		• PE license is preferred not needed.		• Valid driver&#39;s license required to complete site visits as needed.		• Basic understanding of AutoCAD Civil 3D for design review.		• Strong understanding of RFDs, structurals, zoning and construction drawings, in addition to a strong understanding of the assembly of telecom plans.		• Demonstrate advanced technical and non-technical writing, editing, and proofreading skills.Experience LevelIntermediate Level

Telecommunications Project Manager

DescriptionTEKsystems is seeking a Telecommunications Project Manager for our client in the Columbia, MD market! This client offers cutting edge engineering solutions for communication companies, wireless carriers, and tower owners nationwide. They have expanded their traditional customer base in the local market and is looking to backfill their current Telecommunications PM locally. This is an engineering position with PM duties! Candidates should have an in-depth background in A&amp;E engineering including design review (AutoCAD Civil 3D), drafting, MACRO roof top sites, structural engineering, structural analysis, TELCO D markings, deliverables, project plans, job setup, costs, labor, BOM, MOP, SOW, RFPs, PNL, etc. Day to day can include but is not limited to 		• Manage projects and clients as primary point of contact (main client is Verizon).• Review advanced engineering designs and/or technical data for completion and accuracy.• Responsible for the quality control/quality assurance process on all assigned projects. • Participates in formulating and coordinating proposals and provide other marketing and business development support.• Identify and develop opportunities with existing and potential clients.• Negotiate with clients on any scope changes relative to project budgets and schedules subject to supervisors’ approval.• Responsible for meeting predetermined goals on productivity targets and financial aspects of projects including profit, unbilled, accounts receivable, and direct the Project Accounting team on project invoicing.* Manage a maximum of 4 direct reports. This position holds expectations of being a hybrid position (2 days in the Columbia office/ 3 days remote) but they are flexible here. Workload will be expected to be 90% in office (home/ remote) and 10% in the field via site visits. (First 2 weeks of training will be onsite if possible) ***Holding a PE is a huge plus but is not needed*** Candidates should also be open to business development efforts, sales, professional communication with end clients to help acquire new business. Candidates should also be open to travel within the DMV (not often) and can use a company vehicle for travel or mileage reimbursement. Skillsa&amp;E, Program management, Project management, Architecture, Telecom, structural analysis, AutoCAD, real estate, engineering, Communication and leadership skills, Problem management, civil 3d, Site development, Project planning, Materials management, Schedule management, Cost control Additional Skills &amp; Qualifications• Bachelor’s degree in civil engineering and/or experience in related field is required.		• 7+ years of experience in related field.		• PE license is preferred not needed.		• Valid driver&#39;s license required to complete site visits as needed.		• Basic understanding of AutoCAD Civil 3D for design review.		• Strong understanding of RFDs, structural, zoning and construction drawings, in addition to a strong understanding of the assembly of telecom plans.		• Demonstrate advanced technical and non-technical writing, editing, and proofreading skills.

DescriptionOur client is one of the largest Telecommunication vendors in the DMV and has a large presence across the east coast. They provide full turnkey solutions for both wireless and wireline sectors. Their wireless sectors are split up into a few groups, but ultimately support the major carriers and Infrastructure providers. They also do a ton of work for the state directly and are consistently expanding. With the massive expansion of telecommunication networks, and overall capacity initiatives, our client is busier than ever. In order to keep up with the immense demand, they need to have a very solid logistics process for material procurement. So we are looking for a Warehouse Specialist to support their warehouse (White Marsh location). They will be in charge of keeping inventory, coordinating with project managers for shipping, coordinating with vendors for receiving, and ultimately owning the duties in the warehouse. While this role has some traditional warehouse duties, it is unique in that the Specialist needs to learn/familiarize themselves with the material the technicians actually use per job. Almost all jobs have small differences, so in order to be efficient they need to learn the different parts and be audible ready to partner with Techs/PMs to adjust BOM to meet client expectations. Ultimately they need to learn the equipment and be able to pull what is needed in an organized fashion. Top Skills Details1) 2+ year of warehouse experience preferred.2) Organizational skills and the ability to communicate with various teams and managers.3) Strong work ethic and attitude, the desire to grow a career in the telecommunications or construction field.4) The ability to work independently and stay self motivated.

Telecommunications Warehouse Specialist

We’re looking for a Territory Sales Manager to join our high-performing team. In this role, you’ll be the face of our brand in your region—building strong client relationships, identifying new opportunities, and delivering tailored solutions that drive revenue and customer satisfaction. <h3>What You’ll Be Doing</h3><ul><li>Build and maintain strong customer relationships through regular visits, calls, and trade show participation</li><li>Develop and execute strategic sales plans to meet and exceed revenue goals</li><li>Manage the full sales cycle—from prospecting to closing—with a focus on long-term client success</li><li>Deliver compelling, customized presentations that highlight value and drive engagement</li><li>Identify and grow new business opportunities within existing and prospective accounts</li><li>Collaborate cross-functionally to ensure smooth order fulfillment and customer satisfaction</li><li>Stay ahead of industry trends and competitor activity to keep your edge sharp</li><li>Maintain accurate records in your sales database, including forecasts and performance metrics</li></ul><h3>What You Bring</h3><ul><li>3+ years of proven sales success, preferably in the machine tool industry</li><li>Strong background in account management, upselling, and customer engagement</li><li>Self-motivated, organized, and able to manage your time and territory independently</li><li>Excellent interpersonal and communication skills with a professional presence</li><li>Bachelor’s degree in Business, Sales, Marketing—or equivalent experience</li><li>Willingness to travel overnight as needed</li></ul><h3>What Sets You Apart</h3><ul><li>A passion for solving problems and helping customers succeed</li><li>A strategic mindset with a drive to exceed goals</li><li>A collaborative spirit and a hunger to grow professionally</li><li>Experience navigating complex sales cycles and building long-term partnerships</li></ul><h3>Why This Role?</h3><ul><li>Make a direct impact on business growth and customer success</li><li>Join a supportive, performance-driven team</li><li>Enjoy autonomy in your territory with the backing of a strong internal network</li><li>Competitive compensation, benefits, and opportunities for advancement</li></ul>

Territory Manager

DescriptionLocation: Round Rock, Texas - 5 Days per week OnsiteShift Times: M-F: 8-5PM Years of Experience Required: • 2 plus years strong understanding of hardware and software system architecture.• 2 plus years strong understanding of hardware and software interactions, and able to apply this understanding to resolve issues. Job Summary:Responsible for testing prototype development systems, peripherals and/or pre-released software for compatibility and functionality by performing test cases. Works from developed test plans and/or written or verbal instructions. Description:• Constructs, troubleshoots and tests prototype assemblies• Assists engineers in test phase of prototype systems and/or pre-released software• Sets up, configures and tests hardware and software products Performs specified test cases and clearly documents results• Conducts functional testing and analysis of newly developed products to ensure operation and reliability• Assembles and disassembles test configurations Learns new technologies and procedures to remain current with industry standards and new products

Test Technician

You will drive the execution of a robust risk management program that spans the entire third-party lifecycle.In this role you will:•	Ensure compliance with regulatory guidelines and internal policies.•	Identify and evaluate risks based on the criticality and risk of the services.•	Conduct due diligence covering compliance, credit, reputational, strategic, transactional, operational and cybersecurity risks.•	Collaborate with cross-functional teams to assess and monitor risk on an ongoing basis.•	Collaborate with Legal on lifecycle management of contracts, including renewals, expirations and risk clauses.•	Monitor and ensure alignment with the latest industry threats, regulatory updates and best practices.

Third Party Risk Management Analyst

TPRM AnalystJob Summary:We are seeking a detail-oriented and analytical TPRM Analyst to support our Third Party Risk Management program. This role is responsible for assessing, monitoring, and mitigating risks associated with third-party vendors and partners. The ideal candidate will have a strong understanding of risk management frameworks, regulatory requirements, and vendor due diligence processes.Key Responsibilities:<ul><li>Conduct risk assessments and due diligence on third-party vendors.</li><li>Collaborate with internal stakeholders to identify and document vendor risks.</li><li>Monitor vendor performance and compliance with contractual and regulatory requirements.</li><li>Maintain and update the third-party risk register and related documentation.</li><li>Assist in the development and enhancement of TPRM policies, procedures, and tools.</li><li>Support audits and regulatory examinations related to third-party risk.</li></ul>Qualifications:<ul><li>Bachelor’s degree in Risk Management, Business, Information Security, or a related field.</li><li>2+ years of experience in third-party risk, vendor management, or a related area.</li><li>Familiarity with risk assessment methodologies and regulatory standards (e.g., ISO 27001, NIST, SOC 2).</li><li>Strong analytical, communication, and organizational skills.</li><li>Experience with TPRM platforms or GRC tools is a plus.</li></ul>SkillsThird party risk, Vendor risk, Risk assessment, Risk analysis, Nist, Audit

Third Party Risk Security Analyst

We are actively seeking a Threat/Proxy Design Architect to support a critical Microsoft 365 Infrastructure Implementation for one of our enterprise clients. This is a high-priority role that will move quickly, so interested candidates are encouraged to apply promptly. W2 Employment Only - NO C2C Key Responsibilities:<ul><li>Design and implement advanced proxy and threat protection architectures.</li><li>Collaborate with vendors and internal teams to ensure seamless integration into enterprise environments.</li><li>Develop and maintain detailed design documentation, stored in SharePoint.</li><li>Provide expertise in enterprise network security and connectivity flows.</li></ul> Top Skills &amp; Experience:<ul><li>Hands-on experience with Skyhigh Proxy, Fortinet Firewall, and/or F5 SSL Orchestrator (SSLO).</li><li>Strong experience in Proxy Web Gateway technologies.</li><li>Familiarity with load balancing is a plus.</li><li>Deep understanding of enterprise network security and connectivity flows.</li><li>Ability to produce high-quality technical documentation</li></ul>

Threat/Proxy Design Architect

Threat/Proxy Design Architect100% Remote *MUST BE ABLE TO WORK ON W2**THIS ROLE DOESN&#39;T SUPPORT C2C* Job Description:<ul><li>To design global proxy and firewall solutions to support M365 adoption while adhering to information security requirements and meeting business needs to establish secure network connectivity leveraging varying content inspection systems for malware prevention, data loss prevention, and forensic analysis</li></ul>Required Skills:<ul><li>Mid to high level expertise in one of the following (in order of desirability):<ul><li>M365 network expansion/adoption</li><li>Skyhigh Web Gateway,</li><li>Fortinet and Checkpoint Firewalls,</li><li>TippingPoint IDS/IPS,</li><li>FireEye (NX/VX/CM),</li><li>F5 (SSLO, ASM, ATM),</li><li>F5 LTM, GTM</li></ul></li><li>Expertise with web proxies for advanced content filtering</li><li>Expertise in malware prevention and data loss prevention systems, including Day Zero threat prevention</li><li>MUST have extensive knowledge on fundamental networking concepts of DNS, DHCP, Firewalls. Load balancing, IPS, basic routing/switching; excellent understanding of TCP/IP and packet analysis</li><li>Expertise in creating Application and network diagrams including all pertinent flows and decisions.</li><li>Capability to summarize complex issues into executive summaries</li><li>Basic understanding of Cryptography, SSL certificates, SSL decryption / offload methodologies, HSM/HSMaaS</li></ul>Desired Skills:<ul><li>Understanding of cloud encryption and tokenization (i.e., Salesforce topology and integration of Salesforce / Servicenow clouds with Cloud encryption gateway)</li><li>Expertise in Virtualization, ESXi server management, vSphere, vCenter, vSAN, vMotion to transform hardware based infrastructure to virtual platforms</li><li>Experience in automation scripts (such as Ansible, Terraform)</li><li>Programming expertise; scripting/automation of various security products</li><li>Understanding of Machine learning, data modeling and perform advanced analytics</li><li>Expertise in Linux, Python, Apache, HTML + Bootstrap, and SQL.</li><li>Leveraging APIs to enhance automation routines.</li><li>5+ years of overall networking experience</li><li>Familiarity with the following tools and/or platforms helpful:<ul><li>Zscaler, Radware, FireEye, Websense, Scansafe, Ironport, , Damballa, Vontu, Skyhigh, Palantir, Cloudera platforms</li><li>CipherCloud or similar cloud encryption technology</li><li>SEIM tools such as Arcsight, Splunk</li></ul></li></ul>

NO C2C. W2 ONLY. Job Description:TEKsystems is seeking a skilled Threat/Proxy Design Architect to lead the design and integration of advanced proxy and threat protection solutions within a large-scale enterprise environment. This role involves close collaboration with vendors, internal teams, and stakeholders to ensure secure and efficient implementation of network security components. Key Responsibilities:<ul><li>Design and implement proxy and threat protection architectures.</li><li>Collaborate with vendors and internal teams to ensure seamless integration.</li><li>Develop and maintain detailed design documentation (stored in SharePoint).</li><li>Support the M365 infrastructure implementation with a focus on secure connectivity.</li><li>Provide expertise in enterprise network security and connectivity flows.</li></ul> Top Skills &amp; Experience:<ul><li>Proven experience with Skyhigh Proxy, Fortinet Firewall, and/or F5 SSL Orchestrator (SSLO).</li><li>Strong in Proxy Web Gateway technologies.</li><li>Familiarity with load balancing is a plus.</li><li>Deep understanding of enterprise network security and connectivity flows.</li><li>Ability to create and manage detailed technical documentation</li></ul>

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. We are looking for candidates that have completed the A+ certification or the Google IT Support Certifications. If you have not completed the certifications but are 90% of the way through studies, please still apply!

Tier 1 Helpdesk Support

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience:1-2 years of helpdesk / call center experience1-2 years of experience working with “help desk ticketing tools” i.e. Service NowExperience supporting Work from Home end-usersExperience working remotely yet as a team member Skills:Ability to troubleshoot common Windows related issuesWorking knowledge of Active DirectoryWorking knowledge of Domain hierarchyWorking knowledge of Microsoft Windows OSMicrosoft Office Products including: Word, Excel, Outlook, PowerPointRemote meeting software including: Microsoft Teams, Cisco WebEx, ZoomStrong written and oral communicationAbility to learn and troubleshoot custom applications Non-Technical Requirements:Great “people skills” with demonstrated ability to communicate with a wide verity of end users including many that have little or no “technical” skills.The ability to listen to the end user and understand their needs and perspectives.Sense of urgency in supporting the end user – returning the ability for them to perform their job. Hardware:The successful candidate will be working remotely as part of a larger team. While the Client will provide a company laptop, there are some physical needs that the candidate will need to provide.Secure/quiet location to workPersonal high speed internet connection (no hot spots or public internet locations)Cell phone with good receptionSpeakers/Mic to ensure quality audio during conversations, a USB headset will also be provided.

Description
					Tier 1 Support
This team will operate from both Overland Park, KS and Frisco, TX on a 24x7 basis. The team will primarily focus on monitoring the environment, resolving any incidents that occur and fulfilling Service Requests (change, LCM, etc.)
• Monitoring the solution, using the Observability tool. This is a home-grown system, based on ServiceNow AIOPS. Training will be provided.
• Raise an incident in ServiceNow and close it again upon incident resolution.
• Resolve incidents, based on work instructions provided by the Tier 2 team.
• Knowledge of ITIL v3 is recommended
• Fulfill the role on incident manager – i.e. making sure that all incidents a resolves within the SLA windows and communicate with all stakeholders involved.
• In case of critical situations, invoke the appropriate escalation procedures within T-Mobile. 
 
** We will need 8 dedicated staff for 1st shift rotation; 4 dedicated staff for 2nd shift (rotation) &amp; 4 dedicated 3rdshift (rotation)
					Skills
					incident management, ITIL, monitoring tools, Ansible, Python, ServiceNow, AIOPS, Red Hat OCP
					Top Skills Details
					incident management,ITIL,monitoring tools,Ansible,Python,ServiceNow,AIOPS,Red Hat OCP
					Additional Skills &amp; Qualifications
					•	Experience with other Red Hat technologies (e.g., Satellite, Insights).
•	Knowledge of ITIL processes relevant to ServiceNow AIOps.
•	Familiarity with REST APIs and other integration protocols.
•	Relevant Red Hat certifications (e.g., Red Hat Certified Specialist in Ansible Automation) and ServiceNow certifications.
					Experience Level
					Entry Level

Tier 1 Technical Support

Description
					Tier 2 Support
This team will operate from both Overland Park, KS and Frisco, TX. The team will primarily focus on the more complex tasks and the enablement of the Tier 1 support team
• Perform Incident, Problem and Change Management
• Knowledge of ITIL v3 is recommended
• Perform lifecycle management action
• Document all incident resolution in detail, making them available for re-use and as input for the automation team
• Monitor the performance of automation (Ansible, Python and ServiceNow AIOPS capabilities).
• Knowledge or Red Hat OCP is highly recommended (RH OCP Administration certification)
• Knowledge of Telco applications is highly recommended (e.g. Mavenir IMS, Nokia 5G, Cisco ACI, etc.)
• SRE mindset
• Continuous improvement attitude – always looking to make things better
• Flexibility expected to take on an incidental L1 shift when required)
 
** We will need 10 dedicated staff for 1st shift work
					Skills
					incident management, problem management, change management, ITIL, monitoring tools, Ansible, Python, ServiceNow, AIOPS, Red Hat OCP
					Top Skills Details
					incident management,problem management,change management,ITIL,monitoring tools,Ansible,Python,ServiceNow,AIOPS,Red Hat OCP
					Additional Skills &amp; Qualifications
					•	Experience with other Red Hat technologies (e.g., Satellite, Insights).
•	Knowledge of ITIL processes relevant to ServiceNow AIOps.
•	Familiarity with REST APIs and other integration protocols.
•	Relevant Red Hat certifications (e.g., Red Hat Certified Specialist in Ansible Automation) and ServiceNow certifications.
					Experience Level
					Intermediate Level

Tier 2 Technical Support

DescriptionOur client is looking for a Transport Engineer to support their large build plans on their wireless team. This will include initiatives such as Spectrum Upgrades, Equipment Swaps, and overall New Builds. While a technical background is important especially with Circuit and Fiber Provisioning, this role has a lot of Project Management duties to include standardization of workflow for processes/procedures, extracting and evaluating data, data processing, and order with TELCO Vendors across the footprint. This would include creating assignments, building pathways, and coordinating with various internal and external teams through the finish. Very Database and administration heavy. Need to have experience with Granite, CND or NetCracker. Top Skills Details1) Very strong experience and understanding of transport design/workflow to include fiber and circuit provisioning (Granite/CND experience preferred).2) 5+ years of experience performing internal and external coordination for telecommunication deployments specific to transport/circuit and equipment engineering.3) Knowledge/experience with site prioritization, logistics, materials delivery, invoice/PO tracking, etc.

Transport Engineer III

TEKsystems is seeking a highly motivated and detail-oriented Transportation Analyst to support our client in the Consumer Packaged Goods (CPG) industry, based in Charlotte, NC. As a Transportation Analyst, you will play a crucial role in optimizing transportation operations, ensuring efficient and cost-effective movement of goods, and supporting the client&#39;s commitment to delivering high-quality products to their customers. Key Responsibilities:<ul><li>Data Analysis: Collect, analyze, and interpret transportation data to identify trends, inefficiencies, and opportunities for improvement.</li><li>Optimization: Develop and implement strategies to optimize transportation routes, reduce costs, and improve delivery times.</li><li>Reporting: Prepare and present detailed reports on transportation performance, including key metrics and KPIs.</li><li>Collaboration: Work closely with logistics, supply chain, and operations teams to ensure seamless coordination and execution of transportation plans.</li><li>Vendor Management: Manage relationships with transportation providers, negotiate contracts, and monitor performance to ensure compliance with service level agreements.</li><li>Compliance: Ensure all transportation activities comply with relevant regulations and company policies.</li><li>Problem Solving: Address and resolve transportation-related issues promptly, minimizing disruptions to the supply chain.</li></ul>Qualifications:<ul><li>Education: Bachelor&#39;s degree in Logistics, Supply Chain Management, Business Administration, or a related field.</li><li>Experience: Minimum of 3 years of experience in transportation analysis, logistics, or supply chain management.</li><li>Skills: Proficiency in data analysis tools (e.g., Excel, SQL), transportation management systems (TMS), and ERP systems.</li><li>Communication: Excellent verbal and written communication skills, with the ability to present complex information clearly and concisely.</li><li>Analytical: Strong analytical and problem-solving skills, with a keen attention to detail.</li><li>Team Player: Ability to work effectively in a team environment and collaborate with cross-functional teams.</li><li>Adaptability: Ability to adapt to changing priorities and work in a fast-paced environment.</li></ul>Benefits:<ul><li>Competitive salary and performance-based bonuses.</li><li>Comprehensive health, dental, and vision insurance.</li><li>Retirement savings plan with company match.</li><li>Paid time off and holidays.</li><li>Opportunities for professional development and career advancement.</li></ul>How to Apply:Interested candidates are encouraged to submit their resume and cover letter through TEKsystems&#39; online application portal. TEKsystems&#39; client is an equal opportunity employer and welcomes candidates from diverse backgrounds to apply.

Transportation Representative

Description-THIS IS A TRAVELING POSITIONWillingness to travel nationwide 2-3 months at a time and work overnight shifts. Job Summary:Wachter Inc. is hiring Cable Technicians to support the installation of Wireless Access Points (WAPs) inside Walmart stores across the country. This project requires two technician teams, working overnight shifts (10 hours per night) for 2-3 days per store. The ideal candidates will have experience in CAT5/CAT6 cable installation, fiber optic termination, and troubleshooting network infrastructure. Key Responsibilities:Pull, terminate, and troubleshoot CAT5/CAT6 cables. Install and terminate fiber optic cables, including connector placement. Run cables from network switches to AP locations. Mount and secure Wireless Access Points (APs) and external omni antennas. Install and paint conduit as needed. Perform connectivity testing and troubleshooting. Work on lifts (40’+) to install equipment at height. Maintain documentation and follow installation standards. This is a 100% traveling position, technicians will be given a van or rental vehicle and will be paid drive time.SkillsCat6, Cat5, Wireless access point, Wap, Install, Cable installation, termination testing, Punchdown, Low voltage, Cabling, Structured cabling, Installation, Rack and stackTop Skills DetailsCat6,Cat5,Wireless access point,Wap,Install,Cable installation,termination testingAdditional Skills &amp; QualificationsQualifications &amp; Skills:Experience in structured cabling (CAT5/CAT6 pulls, terminations, troubleshooting). Fiber optic experience (pulling, terminating, connector installation). Ability to read blueprints and wiring diagrams. Comfortable working on lifts and at heights. Must have basic hand tools for cable installation. Strong problem-solving and teamwork skills. Willingness to travel nationwide and work overnight shifts.Experience LevelIntermediate Level Additional- THIS IS A TRAVELING POSITIONWillingness to travel nationwide 2-3 months at a time and work overnight shifts.

Travel Cable Technician

DescriptionThis is a full time travel role - must be okay with being on the road for months at a time. Job Summary:We are hiring Cable Technicians to support the installation of Wireless Access Points (WAPs) inside Walmart stores across the country. This project requires two technician teams, working overnight shifts (10 hours per night) for 2-3 days per store. The ideal candidates will have experience in CAT5/CAT6 cable installation, fiber optic termination, and troubleshooting network infrastructure. Key Responsibilities:Pull, terminate, and troubleshoot CAT5/CAT6 cables. Install and terminate fiber optic cables, including connector placement. Run cables from network switches to AP locations. Mount and secure Wireless Access Points (APs) and external omni antennas. Install and paint conduit as needed. Perform connectivity testing and troubleshooting. Work on lifts (40’+) to install equipment at height. Maintain documentation and follow installation standards. This is a 100% traveling position, technicians will be given a van or rental vehicle and will be paid drive time.SkillsCat6, Cat5, Wireless access point, Wap, Install, Cable installation, termination testing, Punchdown, Low voltage, Cabling, Structured cabling, Installation, Rack and stackTop Skills DetailsCat6,Cat5,Wireless access point, Wap, Install, Cable installation, termination testingAdditional Skills &amp; QualificationsQualifications &amp; Skills:Experience in structured cabling (CAT5/CAT6 pulls, terminations, troubleshooting). Fiber optic experience (pulling, terminating, connector installation). Ability to read blueprints and wiring diagrams. Comfortable working on lifts and at heights. Must have basic hand tools for cable installation. Strong problem-solving and teamwork skills. Willingness to travel nationwide and work overnight shifts.Experience LevelIntermediate Level

DescriptionProject Duration: June 27, 2025 – September 1, 2025Schedule: Sunday through Thursday, 12-hour night shifts ****Traveling to different locations and must be able to make it to Lowell, Arkansas before being deployed out**** Project Overview:Seeking 17 Electricians and 17 Electrical Helpers to support a high-priority rollout project involving the installation of 20-amp homerun circuits with duplex plugs. This is a fast-paced, night-shift project requiring skilled and reliable team members.SkillsLow voltage, Install, conduit bending, circuit, Cable installation, Cable puller, Cabling Install 20-amp homerun circuits with duplex plugsRead and interpret electrical blueprints and schematicsEnsure all work complies with NEC and local codesMaintain a clean and safe work environment Experience LevelIntermediate Level

DescriptionJob Summary:We are hiring Cable Technicians to support the installation of Wireless Access Points (WAPs) inside Sam&#39;s Clubs across the country. This project requires two technician teams, working overnight shifts (10 hours per night) for 2-3 days per store. The ideal candidates will have experience in CAT5/CAT6 cable installation, fiber optic termination, and troubleshooting network infrastructure. Key Responsibilities:Pull, terminate, and troubleshoot CAT5/CAT6 cables. Install and terminate fiber optic cables, including connector placement. Run cables from network switches to AP locations. Mount and secure Wireless Access Points (APs) and external omni antennas. Install and paint conduit as needed. Perform connectivity testing and troubleshooting. Work on lifts (40’+) to install equipment at height. Maintain documentation and follow installation standards. This is a 100% traveling position, technicians will be given a van or rental vehicle and will be paid drive time.SkillsCat6, Cat5, Wireless access point, Wap, Install, Cable installation, termination testing, Punchdown, Low voltage, Cabling, Structured cabling, Installation, Rack and stackTop Skills DetailsCat6,Cat5,Wireless access point,Wap,Install,Cable installation,termination testingAdditional Skills &amp; QualificationsQualifications &amp; Skills:Experience in structured cabling (CAT5/CAT6 pulls, terminations, troubleshooting). Fiber optic experience (pulling, terminating, connector installation). Ability to read blueprints and wiring diagrams. Comfortable working on lifts and at heights. Must have basic hand tools for cable installation. Strong problem-solving and teamwork skills. Willingness to travel nationwide and work overnight shifts.Experience LevelIntermediate Level

Willingness to travel nationwide 2-6 months and work overnight shifts DescriptionJob Summary:This client is hiring Cable Technicians to support the installation of Wireless Access Points (WAPs) inside store location across the country. This project requires two technician teams, working overnight shifts (10 hours per night) for 2-3 days per store. The ideal candidates will have experience in CAT5/CAT6 cable installation, fiber optic termination, and troubleshooting network infrastructure. Key Responsibilities:Pull, terminate, and troubleshoot CAT5/CAT6 cables. Install and terminate fiber optic cables, including connector placement. Run cables from network switches to AP locations. Mount and secure Wireless Access Points (APs) and external omni antennas. Install and paint conduit as needed. Perform connectivity testing and troubleshooting. Work on lifts (40’+) to install equipment at height. Maintain documentation and follow installation standards. This is a 100% traveling position, technicians will be given a van or rental vehicle and will be paid drive time.SkillsCat6, Cat5, Wireless access point, Wap, Install, Cable installation, termination testing, Punchdown, Low voltage, Cabling, Structured cabling, Installation, Rack and stackTop Skills DetailsCat6,Cat5,Wireless access point, WAP, Install, Cable installation, termination testingAdditional Skills &amp; QualificationsQualifications &amp; Skills:Experience in structured cabling (CAT5/CAT6 pulls, terminations, troubleshooting). Fiber optic experience (pulling, terminating, connector installation). Ability to read blueprints and wiring diagrams. Comfortable working on lifts and at heights. Must have basic hand tools for cable installation. Strong problem-solving and teamwork skills. Willingness to travel nationwide 2-6 months and work overnight shifts.Experience LevelIntermediate Level

Seeking candidates available for 100% travel work, including weekendsHigh amount of overtime. Most techs work 60-70 hours a weekCompany vehicle and gas card providedPer diem provided for food and lodging Top Skills - Must Haves<ul><li>wireless access points</li><li>network device</li><li>Cat6</li><li>switches</li><li>Install</li><li>troubleshooting</li><li>scissor lifts</li></ul>Top Skills&#39; Details1. Experience with wireless access points2. Cat6e Cabling experience- Proven experience on installing, troubleshooting, terminating and punching down Cat6 cable3. Network Device Installation- Installing network cabinets/racks Secondary Skills - Nice to Haves<ul><li>Punchdown</li><li>Wireless access point</li><li>Low voltage</li><li>Cable installation</li><li>Cable puller</li><li>Structured cabling</li></ul> DescriptionJob Summary: We are looking for a skilled Network Installation Technician to join our team. The ideal candidate will be responsible for installing and maintaining network devices and infrastructure, including Cat6e cabling, network cabinets, and various network devices. Familiarity with wireless access points (WAP) is essential. Key Responsibilities: Install Cat6e cabling for all wireless access points and network devices.Replace and install various network devices.Install network cabinets and racks, including wall-mounted installations when necessary.Ensure proper setup and configuration of wireless access points.Maintain and troubleshoot network equipment to ensure optimal performance.Ability to utilize scissor lifts for installation and troubleshooting of cabling and wireless access points. Skillsnetwork device, Cat6, switches, IP camera, Install, troubleshooting, Punchdown, Wireless access point, Low voltage, Cable installation, Cable puller, Structured cabling Additional Skills &amp; QualificationsRequirements: Proven experience in network installation and maintenance.Familiarity with Cat6e cabling and network device installation.Ability to install and configure wireless access points, network cabinets, and racks.Strong problem-solving skills and attention to detail.Excellent organizational and communication skills.Preferred Qualifications: Certification in network installation or related field.Experience with a variety of network devices and infrastructure.

Traveling Cable Technician

Learn more about free job search tools, learning opportunities, and exclusive member events.

Discover CareerCircle

Access resources to advance your job search and career growth.

Tools & Training

Explore a wide range of job opportunities that match your skills and career goals.

Search Jobs

Create a professional resume that captures the attention of top employers with our easy-to-use tool.

Resume Builder

Prepare for your next interview with our expert tips and strategies.

Interview Prep

Discover in-depth profiles of leading employers to find your ideal workplace.

Search Companies

Develop in-demand skills with curated courses for today’s job market.

Courses

Access career resources and job postings anytime, anywhere with our app.

Mobile App

Source skilled talent and build your team.

Talent Acquisition

Access skilled talent ready to excel via our AI-driven platform, virtual events, and recruitment services.

CareerCircle TalentConnect

Transform your workforce and hiring practices with essential training and continuing education.

InclusiveU

Broaden your talent pool with dedicated support for individuals with disabilities.

Getting Hired Powered by CareerCircle

Mission aligned solutions supporting Non-Profit Organizations, Educational Institutions, Local Workforce Development Boards, and Learning Providers.

Upskilling & Job Advocacy

Upskilling solutions designed to empower members with in-demand skills training and ongoing support for successful certificate completion.

CareerReady

Job advocacy solutions to connect job seekers to inclusive employers through dedicated recruiting support.

CareerAdvocacy

Learn how we connect all communities with careers and build skilled talent pipelines.

About CareerCircle

Discover answers to common questions and gain insights into our goals and services.

Reach out to us for inquiries, support, or to learn more about our mission and services.

Contact

Explore our blog for latest news and trends for job seekers and employers.

Blog

Access our virtual career fairs, job seeker workshops, and employer focused webinars.

Events

Discover valuable resources to enhance your hiring strategy and drive organizational success.

Employer Resources

Get the latest news and updates on our mission, partnerships, and community impact.

TEKsystems Jobs

Browse TEKsystems Jobs

JOB SEEKERS

EMPLOYERS

COMMUNITY PARTNERS

ABOUT

RESOURCES