Description
					The Enterprise System Administrator I IT Services will be able to provide planning and coordination for the development and implementation of all aspects of all member-facing systems and be responsible for operational procedures and communication with other departments utilizing techniques, access, security, and maintenance of the computing systems.

Provide technical support, design, install, configure, maintain, and perform system integration to our organization. Execute key projects to advance technological capabilities to all member-facing delivery channels.

- Support and engage with technologies primarily in the Microsoft Servers environment.
- Understands the following IT technologies such as Active Directory and Exchange. 
- Knowledgeable of MS Office 365, VMware and Hyper-V virtualization technologies, SQL, web, email filtering systems, enterprise-level endpoint protection systems, F5 Load balancer, etc.

Reports directly to the IT Services Manager, from whom the overall direction is received.

ESSENTIAL POSITION FUNCTIONS:
- Design, install, configure, and deploy internal and members facing servers within the Development, Staging, Production and Disaster Recovery infrastructures.
- Proactively manage and maintain server and F5 Load balancer Systems.
- Administer and support Microsoft Server OS, MS VMware, vSphere, ESXi, resource pools, Storage architecture technologies.
- Design and implement monitoring, configuration management and reporting functions that will make a hands-off environment. Develop and implement project plans, risk assessments and contingency plans.
- Define and document best practices and support procedures.
- Provide after-hours support for Infrastructure related emergencies on a rotational basis.
- Maintain inventory and asset configuration documentation.
- Assist with hardware, firewall, telecom and software vendor evaluation, recommendation and negotiations.
- Conduct special tasks at Management&#39;s direction.
- Interact with users and vendors at the technical level, as required.
- Providing routine data back-up and recovery support.
- Participating in system hardware migration and upgrades projects.
- Supporting servers across multiple data centers.
- Plan changes to servers to eliminate potential problems or resolve current problems.
- Function as an Escalation point for Server Software and Hardware Break/Fix. Engage with Hardware and Software vendors, and application support teams to resolve issues.
- Provides support to existing clients in issue identification and resolution in medium highly complex production issues.
- Effectively communicates project expectations and status to all team members and stakeholders including business representatives, partners, clients, and implementation team members.
- Participates in and occasionally leads regularly scheduled team meetings to identify installation issues and lead team members with problem resolutions. 
Other duties as assigned.
					Skills
					Datacenter, microsoft server, exchange, server support, microsoft certified professional, DNS, DFS
					Top Skills Details
					Datacenter,microsoft server,exchange,server support
					Additional Skills &amp; Qualifications
					- High School Education and three plus years firsthand server administration experience required.
- Knowledge of fundamentals of network security.
- Familiar with TCP/IP networking and general network troubleshooting skills.
- Good written and verbal communication skills including technical writing skills.
- Must be able to demonstrate a mature and experienced attitude toward administering the server environment; this includes a balance of departmental goals with customer service priorities.
- Must be able to plan and schedule tasks and projects efficiently.

COMPUTER SKILLS:
Proficient in Microsoft applications (Word, Excel, Outlook).

MATHEMATICAL SKILLS:
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rates, ratios and percent and to draw and interpret bar graphs.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle or feel; reach with hands and arms, climb or balance, stoop kneel, crouch, crawl; talk or hear and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

The above job requirements are representative of minimum levels of knowledge, skills, and abilities. The marginal functions have not been included. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description in no way implies that these are the only duties to be performed. An employee will be required to follow any other job-related instructions and duties as requested by the supervisor and/or management.
					Experience Level
					Intermediate Level

public

Server Administrator 1 - Graveyard

<h3>About the Role</h3>The City of Tallahassee is seeking a skilled and motivated Server Engineer to join our dynamic IT team. This position is ideal for someone who thrives in a fast-paced environment and is ready to hit the ground running. You’ll be part of a collaborative team of six, supporting critical infrastructure and services across the city. <h3>Key Responsibilities</h3><ul><li>Provide hands-on support and maintenance for Dell servers running VMware.</li><li>Manage and support Microsoft Outlook and virtual customer environments.</li><li>Administer and troubleshoot NetScaler systems.</li><li>Assist in documenting IT policies and procedures.</li><li>Support a primarily Windows-based environment, with occasional work on Linux servers.</li><li>Collaborate with team members to ensure system reliability, performance, and scalability.</li><li>Contribute to team leadership and mentoring if prior lead experience is applicable.</li></ul><h3>Preferred Qualifications</h3><ul><li>Proven experience with Windows Server administration.</li><li>Strong proficiency in VMware virtualization technologies.</li><li>Familiarity with Linux systems (basic support level).</li><li>Experience managing Outlook and virtual desktop environments.</li><li>Hands-on experience with NetScaler (required).</li><li>Exposure to AWS or Azure cloud platforms is a plus (training available if needed).</li><li>Excellent documentation and communication skills.</li><li>Prior team lead or supervisory experience is a differentiator.</li></ul><h3>Top Skills</h3><ul><li>Windows Server</li><li>VMware</li><li>Linux</li><li>Outlook</li><li>NetScaler</li><li>Cloud (AWS/Azure – optional but preferred)</li></ul>

Server Engineer

DescriptionPosition SummaryWe are seeking a highly organized and proactive Service and Safety Assistant to support our service and safety teams. This role combines administrative responsibilities with a focus on operational safety compliance, contributing directly to the efficiency and safety of our day-to-day operations. Service Support• Coordinate travel arrangements for service engineers, including hotel bookings, rental cars, and flight reservations• Manage technician calendars and organize service documentation• Process and manage customer service invoices, ensuring accurate records of transactions, interactions, comments, and complaints• Review and verify service receipts, expense reports, and service hours; maintain accurate data for accounting and HR purposes Safety Support• Provide guidance on facility and engineering projects to ensure worker safety and compliance with legal standards• Collaborate with cross-functional teams to understand and support safety workflows, regulations, and processes• Assist in maintaining and promoting operational safety programs across teamsSkillsAdministration, Invoicing, Customer support, Office suite, scheduling coordinating, administration support, administrative assistance, executive administration, Project coordination, booking travel Additional Skills &amp; Qualifications- 3+ years of administrative and customer service support- Microsoft office- will be working in excel doing basic organization and formatting - Experience supporting upper management and booking travel is ideal - Strong communication skills

Service Administrative Assistant

Description
					As a Service Coordinator you will be responsible for opening, dispatching and maintaining service work orders within SLA requirements. The ideal candidate will have mature customer service skills, strong verbal and written communication skills, and be proficient in Excel and Outlook. We are looking for career minded candidates who are willing to learn and grow with the company.

 A Service Coordinator will:
●	Enter and dispatch work orders
●	Ensure that work orders have been received by subcontractors
●	Verify the scheduled time and date of the work
●	Enter accurate and complete notes in the system of correspondence with customers and subcontractors
●	Act on all incoming phone calls
●	Closing all service calls in the system when work is complete
●	Update customer web based portals
●	Effectively manage the dashboard and maintain customer as well as FSG SLA requirements
●	Purchasing support
●	Accounts Payable Processing
●	Accounts Receivable Processing
●	Other duties as assigned.
					Skills
					Customer service, Project coordination, Help desk support, Help desk, Customer service oriented, Electrical, Alarms, Hardware, Installation, Electrical maintenance
					Top Skills Details
					Customer service,Project coordination,Help desk support,Help desk,Customer service oriented,Electrical,Alarms,Hardware,Installation,Electrical maintenance
					Additional Skills &amp; Qualifications
					●	Thrive and adapt to a fast-paced dynamic environment.
●	Maintain a strong ability to manage and complete projects under tight deadlines.
●	Possess professional written and oral communication skills.
●	Maintain an ability to see the larger picture.
●	Retain a positive attitude with open, respectful communication.

TECHNICAL SKILLS
●	Proficient in Google Gmail. Google Apps, &amp; Google Earth
●	Proficient in Microsoft Excel
●	Proficient in PDF creation and manipulation software (Bluebeam, Adobe)
●	Familiarity with financial software
●	Familiarity with cloud-based tracking software platforms
					Experience Level
					Intermediate Level

Service Coordinator

W2 ONLY - No C2CHYBRID IN CLEVELAND OH, OR DALLAS TX DescriptionThe IT Service Delivery Manager oversees a number of key functions within the IT department that enables the delivery of a high-quality service to end users, and to ensure IT Service Delivery processes are in place to meet business needs. This position is a stakeholder facing role and requires that you establish and manage expectations within the business and drive the IT team to achieve those expectations to a high standard. This role ensures IT support function is outstanding and that each business is constantly happy with the levels of service they receive. Considerable interaction with both clients and internal stakeholders isa key aspect to enhance and maintain service delivery. Areas of focus include IT support and task management to include but not limited to Incident and Major Incident Management, Change / Release Management, Problem Management, Request Management / fulfillment and Outage Management. Responsibilities<ul><li>Responsible for the Incident, Major Incident, Change, Release, Problem and Request fulfillment processes, ensuring high levels of performance in these areas, providing accurate reports and metrics over a period of time.</li><li>Manages and monitors the delivery of services, prioritization of items, and the outcomes for all Change/ Release, Incidents, Requests and Service Requests.</li><li>Assist the management of the CAB and CAB-related release processes including ensuring changes are moved through the lifecycle with the necessary approvals and process being carried out</li><li>Identify trends and changes in the IT Support model by constantly reviewing past performance and proposing a change to resolve it.</li><li>As owner of the escalation process the Service Delivery Manager will take ownership of major incidents during and as needed off business hours to ensure coordination of resolving parties, effective communication to stakeholders and post incident review.</li><li>Maintain and establish reporting related to Governance of policies and processes for Incident, Change / Release / Problem, Outage and Request fulfillment across the organization through continuous improvement, reporting, training and stakeholder engagement</li><li>Monitor, control and support service delivery; ensuring systems, methodologies and procedures are in place and followed.</li><li>Ensure that RCA are completed in an appropriate time frame for any outages</li><li>Arrange Service Delivery meetings with IT Leadership to discuss Service Level Agreements.</li><li>Be accountable for the quality of Service and performance; ensuring future demand from growth and projects is understood and factored into capacity plans for all associated systems</li><li>Provide monthly IT Service Delivery metrics for each business area, outlining monthly metrics on Change/ Release, Incidents, Requests and Service Requests.</li><li>Building partnerships and liaising with IT Leadership to demonstrate their impact to the businesses.</li><li>Oversees and reports weekly, monthly, quarterly, and annual metrics.</li></ul> QualificationsITIL Qualified Functional/Technical CompetenciesService Management in a large-scale and diverse environment of incident management and escalation proceduresExpert knowledge of ITIL disciplinesAt least 2 years of direct hands on experience within an IT Service Delivery model.Excellent customer facing/customer service skills

Service Delivery Manager

W2 ONLY - No C2CHYBRID IN CLEVELAND OH, OR DALLAS TX DescriptionThe IT Service Delivery Manager oversees a number of key functions within the IT department that enables the delivery of a high-quality service to end users, and to ensure IT Service Delivery processes are in place to meet business needs. This position is a stakeholder facing role and requires that you establish and manage expectations within the business and drive the IT team to achieve those expectations to a high standard. This role ensures IT support function is outstanding and that each business is constantly happy with the levels of service they receive. Considerable interaction with both clients and internal stakeholders isa key aspect to enhance and maintain service delivery. Areas of focus include IT support and task management to include but not limited to Incident and Major Incident Management, Change / Release Management, Problem Management, Request Management / fulfillment and Outage Management. Responsibilities<ul><li>Responsible for the Incident, Major Incident, Change, Release, Problem and Request fulfillment processes, ensuring high levels of performance in these areas, providing accurate reports and metrics over a period of time.</li><li>Manages and monitors the delivery of services, prioritization of items, and the outcomes for all Change/ Release, Incidents, Requests and Service Requests.</li><li>Assist the management of the CAB and CAB-related release processes including ensuring changes are moved through the lifecycle with the necessary approvals and process being carried out</li><li>Identify trends and changes in the IT Support model by constantly reviewing past performance and proposing a change to resolve it.</li><li>As owner of the escalation process the Service Delivery Manager will take ownership of major incidents during and as needed off business hours to ensure coordination of resolving parties, effective communication to stakeholders and post incident review.</li><li>Maintain and establish reporting related to Governance of policies and processes for Incident, Change / Release / Problem, Outage and Request fulfillment across the organization through continuous improvement, reporting, training and stakeholder engagement</li><li>Monitor, control and support service delivery; ensuring systems, methodologies and procedures are in place and followed.</li><li>Ensure that RCA are completed in an appropriate time frame for any outages</li><li>Arrange Service Delivery meetings with IT Leadership to discuss Service Level Agreements.</li><li>Be accountable for the quality of Service and performance; ensuring future demand from growth and projects is understood and factored into capacity plans for all associated systems</li><li>Provide monthly IT Service Delivery metrics for each business area, outlining monthly metrics on Change/ Release, Incidents, Requests and Service Requests.</li><li>Building partnerships and liaising with IT Leadership to demonstrate their impact to the businesses.</li><li>Oversees and reports weekly, monthly, quarterly, and annual metrics.</li></ul>Qualifications<ul><li>ITIL Qualified</li></ul> Functional/Technical Competencies<ul><li>Service Management in a large-scale and diverse environment of incident management and escalation procedures</li><li>Expert knowledge of ITIL disciplines</li><li>At least 2 years of direct hands on experience within an IT Service Delivery model.</li><li>Excellent customer facing/customer service skills</li></ul>

DescriptionThe Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users in a 24x7 capacity around the globe, with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Shift Openings:Sunday - Friday (Remote)1) 4pm-1am2) 8pm-5am Monday - Friday (Remote)1) 4am-1pm2) 5am-2pm Monday - Friday (In-Office)1) 6am-3pm2) 8am-5pm Experience:1-2 years of helpdesk / call center experience1-2 years of experience working with “help desk ticketing tools” i.e. Service Now, IvantiExperience supporting Work from Home end-usersExperience working remotely yet as a team member Skills:Ability to troubleshoot common Windows related issuesWorking knowledge of Active DirectoryWorking knowledge of Domain hierarchyWorking knowledge of Microsoft Windows OSMicrosoft Office Products including:Word, Excel, Outlook, PowerPoint, TeamsTroubleshooting VPN ClientsStrong written and oral communicationAbility to learn and troubleshoot custom applicationsAbility to search knowledge documentation and past tickets for solutions Non-Technical Requirements:Great “people skills” with demonstrated ability to communicate with a wide verity of end users including many that have little or no “technical” skills.The ability to listen to the end user and understand their needs and perspectives.Sense of urgency in supporting the end user – returning the ability for them to perform their job. Skillscall center customer service, call center operations, phone support Additional Skills &amp; QualificationsService Desk experience Experience LevelExpert Level

Service Desk Analyst

Our client is seeking a detail-oriented and customer-focused professional to join our team in a help desk support role. The ideal candidate will manage and resolve an average of 25–30 customer interactions daily, serving as the primary point of contact for end-user technical issues. Key Responsibilities:<ul><li>Serve as a customer advocate, ensuring timely and effective resolution of issues.</li><li>Apply intermediate to advanced troubleshooting skills to diagnose and resolve technical problems.</li><li>Handle incoming support calls in a single point-of-contact help desk environment.</li><li>Collaborate with team members to share knowledge and support complex cases.</li><li>Accurately document all interactions and resolutions in ServiceNow, our ticketing system.</li><li>Maintain a first-call resolution rate of 80%, with average call durations of approximately 6 minutes.</li></ul>Qualifications:<ul><li>Strong problem-solving and communication skills.</li><li>Experience in a help desk or technical support environment preferred.</li><li>Familiarity with ServiceNow or similar ticketing tools is a plus.</li></ul>Shifts:Sunday - Friday - 8pm-5am (Remote)Monday - Friday - 8a-5pmMonday - Friday - 11a-9pm

DescriptionOur government client is seeking a Service Desk Technician to join their team. Our client provides a variety of technology initiatives and support for a non-partisan and apolitical manner. They would like to bring a an additional Service Desk member on a 6 mo C2H opportunity. This person would join a team of 5 people (1 manager, 1 asst. manager, and 3 service desk members) to serve as the first point of contact for end users. Duties include but are not limited to:--Provide professional customer service following ITIL best practices. Provide advanced desktop troubleshooting support for common desktop applications such as those found in Microsoft products: Word, Excel Outlook, Visio, Project, Microsoft TEAMS, One-Note as well Internet browser software. Troubleshooting support for Agency specific software.--Leverage FreshDesk Ticketing system to record support requests, ensure timely closure of work orders, and provide real time alerting and periodic analysis and reporting of request statistics.--Provide comprehensive software and technology training to government members and staff.--Evaluate and test for usability new releases of enterprise software.--Works to continually improve business processes and streamline operational efficiency. Skillshelp desk, help desk support, service desk, troubleshooting, customer service, support, windows 10, active directory, windows, phone support, office 365, desktop, technical support, ticketing system, service, password reset, hardware, microsoft office, outlook, application support, customer support, remote support, helpdesk troubleshooting, microsoft, o365, a+, imaging, software support, mobile device Top Skills Detailshelp desk,help desk support,service desk,troubleshooting,customer service,support,windows 10,active directory,windows,phone support,office 365,desktop,technical support,ticketing system,service,password reset,hardware,microsoft office,outlook,application Additional Skills &amp; QualificationsMust have Associates or Bachelors or pursuing Additional Skills &amp; QualificationsMust have or be pursuing Associates or Bachelors Degree. Important to know: the hiring manager&#39;s top priority is for this person to have a personality and be extremely professional in-front of government end users. If this person does not have ITIL Foundations and A+ certifications, they will be required to obtain these credentials with in 12 months of being a full-time employee (LSA will fund these) Active Directory skills are a plus Experience LevelIntermediate Level

Service Desk Technician

In need of multiple IT technicians to assist with third (3rd) shift helpdesk. This is on site in Mount Laurel, NJ. Description:Receive incident and information request calls from the customers for IT services, and then service that call by resolving incident with caller.Keep customers informed of the progress of their queries.Analyze, isolate, research, and effortlessly explain step-by-step technical troubleshooting solutions related to software or hardware to provide a resolution.Successfully translate complex technical information/instructions into a simple language that would ensure seamless troubleshooting.Prioritize and escalate support based on the client/public impact.Demonstrate problem-solving, conflict resolution, negotiation, and de-escalation skills.Learning and supporting a variety of purpose-built software.Continued familiarity with network devices and latest technologies.Perform any other duties not specifically stated herein, but which your supervisor may assign. SkillsHelp desk support, Troubleshooting, Customer service, configuration, ticketing system, networking protocols, NOC, Support Additional Skills &amp; QualificationsHelp desk experience: 1-3 years (Preferred).Strong written and verbal communication skills.Experience in Cisco IOS, Linux, and Windows Server operating systems.Experience with multitasking in a fast paced work environment.

Description
					-Enterprise support for Windows/Microsoft environment, including direct interaction with end users
-Performs first and second level support for the computing environment, including desktop, peripherals, network, wireless, networked devices, and IP telephones
-Provisions physical access for employees and designated contractors
-Analyzes, troubleshoots, and maintains computer systems and related hardware
-Makes recommendations for improving our desktop and audio-visual environments
-Performs first and second level support for our audio-visual environment, ensuring that rooms and equipment are maintained and functioning properly
-Excellent communication skills
-Maintain high level of customer service through professionalism, timeliness, organizational skills and follow-through
-Must be able to lift up to 30 pounds while installing computer equipment 
-Keep track of hardware inventory/organize asset disposal

Qualifications

Education and Experience

3+ years recent experience supporting MS Windows in an enterprise environment
Detail oriented, organized and capable of multi-tasking
Four (4) year college degree with information technology concentration preferred
					Skills
					Help desk, Support, Troubleshooting, Service desk, Windows 10, Active directory, Windows, Servicenow, Office 365, Microsoft
					Top Skills Details
					Help desk,Support,Troubleshooting,Service desk,Windows 10,Active directory,Windows,Servicenow,Office 365,Microsoft
					Additional Skills &amp; Qualifications
					N/A
					Experience Level
					Intermediate Level

**this role is entry level and needs at least 1 year of IT support experience and very strong customer service experience! The role is a 6 month contract to hire that sits onsite 5 days a week in Harrison, NY** DescriptionThis client is a Technology Service Provider for the various school districts throughout Westchester and Rockland Counties. Currently they support the student and teacher technologies within 40+ school districts. In addition, they have a centralized support team that provides infrastructure, telecommunications, systems, and service desk support to their clients. The ServiceNow team is looking to expand by adding a ServiceNow Technical Assistant. They utilize ServiceNow as their incident management tool. The tool allows the technical support staff to document incidents and information to resolve tickets. This technician will be responsible for various tasks and administration supporting the ServiceNow Platform. Day to day duties will include but are not limited to; adding users into groups, training users on the platform as well as how to adopt best practices, and overall monitoring and maintaining the platform. This person will also be responsible for creating reports regarding frequent incidents and/or requests as well as analyzing common themes. They will then use this information to propose solutions to the Service Desk Coordinator and Manager. This individual should have basic experience and knowledge around software and hardware troubleshooting. Knowledge of a ticketing system and/or incident management tool is required. Entry level experience and knowledge of programming and coding is highly desired as well. Some languages the technician would ideally have knowledge on are Javascript, C++, Python, SQL, etc. This technician should have experience with creating reports as well as working within/operating databases. The ideal candidate for this position is an individual with critical thinking skills, superb customer service skills as well as the foundational IT support knowledge. This person should be comfortable assisting users over the phone and responding to technical incidents as well. Additional Responsibilities: •	Exceptional Customer Service Skills: Delivers professional and responsive support, ensuring a positive user experience across all interactions.•	Support via Multiple Channels: Provides technical assistance through telephone, email, and remote desktop sessions to resolve user issues efficiently.•	Direct User Interaction: Works one-on-one with end users to troubleshoot problems, gather requirements, and ensure satisfaction with delivered solutions.•	Collaborative Team Member: Takes direction from ServiceNow Developers and team members, contributing to task execution as needed.•	Self-Starter with Strong Learning Agility: Quickly absorbs new concepts, tools, and processes. Capable of working independently with minimal supervision.•	Daily Operational Responsibilities Include:o	Incident Management: Monitors, investigates, and resolves incidents within SLA timelines using ITIL best practices.o	User and Role Management: Handles account provisioning, access controls, and role assignments in the ServiceNow platform.o	Reporting and Dashboards: Understands, builds, and modifies reports and dashboards to support data-driven decisions.o	Task and Queue Management: Maintains organized tracking of assigned work, prioritizing effectively to meet deadlines.•	Basic Knowledge of ServiceNow Modules: Familiar with core platform modules such as Incident, Request, Change, Knowledge, and CMDB. *** this can be taught ***•	Documentation and Knowledge Sharing: Updates internal documentation and contributes to the knowledge base to support team learning and process consistency.•	Attention to Detail: Ensures accuracy in configuration, reporting, and administrative tasks.Skillstroubleshooting, software support, ServicenowAdditional Skills &amp; QualificationsBachelors in computer science or information technology.Experience LevelEntryLevel

Service Now Technical Assistant

Description
					Experience with servicing security and life safety systems. Preferably 4-5 years experience installing/troubleshooting/servicing fire alarms, access controls and CCTV. Experience with brand name panels are preferable such as Kantech, Software House, Lenel, Fire Lite, Silent Knight , Notifier etc
					Skills
					Installation, Cctv, Cable, Alarm installation, Install, Alarms, Cat6, Cabling
					Top Skills Details
					Installation,Cctv,Cable,Alarm installation
					Additional Skills &amp; Qualifications
					NA
					Experience Level
					Expert Level

Service Technician

<h3>&#128272; Access Control Service Technician – Secure the Future with Us!</h3>We&#39;re seeking a tech-savvy problem solver to join our growing team as an experienced Access Control Service Technician. If you thrive on diagnostics, security systems, and customer satisfaction, let’s talk!<h3> </h3><h3>&#128736;️ Your Responsibilities</h3><ul><li>Service, troubleshoot, and repair access control systems (including biometric, card reader, and keypad systems)</li><li>Perform routine inspections and maintenance on electronic security hardware</li><li>Interface with network infrastructure, software configurations, and control panels</li><li>Work directly with clients to assess system performance and recommend upgrades</li><li>Maintain accurate service documentation and reports</li></ul><h3>&#127919; What You Bring</h3><ul><li>Hands-on experience with access control and low-voltage systems</li><li>Working knowledge of door hardware, IP-based systems, and control logic</li><li>Comfortable with structured cabling, wiring diagrams, and field diagnostics</li><li>Excellent communication skills and customer service mindset</li><li>Relevant certifications like OSHA, Axis, Lenel, or Genetec are a plus</li></ul>

<h1>TEKsystems is HIRING!! Looking for service technicians for a premiere residential alarm and security system install company!!!</h1> Looking for individuals who have 1-2yrs experience installing alarm or security systems in residential or commercial environments. Must have great communication skills, tools needed include a 6ft ladder, screwdrivers, electric drill, wire cutters, etc. NEED RELIABLE TRANSPORTATION - You will be driving your own vehicle! This is a GREAT opportunity to run your own territory and build your book of business!!! This job does require a training period of roughly 4 weeks. When training, the pay will be $17/hr. After training, your pay will bump to $20/hr and the ability to get commissions on upselling products. Lots of opportunity for growth!! Schedule could vary from Mon-Fri or Tue-Sat and might need to stay until customer job is completed whether its 5pm, 6pm, or later. Ability for overtime is HUGE!! Job responsibilities after training:1. Installation and programming of Burglar Alarms, CCTV (IP &amp; Analog), DVRs, and Access Control Systems for residential customers.2. Installing window breaks, door units, and smoke detectors.3. Troubleshooting signal issues to ensure the alarm functions properly if needed.4. Perform daily hands-on field interaction with customers at the site level and some smaller customer care levels.5. Test and verify signals for equipment6. Train customers on how to use the equipment, connect to the devices, and answer all questions including ensuring that they have no additional need (equipment, etc.).7. Completing necessary customer paperwork for each job.8. Cost ALL PART utilize for each job installed before closing out jobs with the dispatch center.9. Maintaining accurate truck inventory of products.10. Provide top-quality customer service.11. Achieve 90% Goal Attainment for completed installations and zero “go-backs”.

Service Technician  (Augusta GA)

Service Technician  (Savannah GA)

About TEKsystems Global ServicesWe partner with progressive leaders to create opportunity, accelerate business transformation and help build the enterprises of tomorrow. We work with 80% of the Fortune 500 to address their technology, strategy, and talent needs. We innovate so industries stay ahead of what’s next. As a full stack technology and talent services provider, we partner with our customers across the globe to own change. Join us.At TEKsystems Global Services, we live in the tech world. We’re out in front of the trends and tools that shape industry and create fresh opportunities. All-in, fully engaged, high energy partnership is how we approach everything – our commitments and our people. Our people are at the center, fueling our high-performance and our inclusive culture. We’re doers, looking for doers who do the right thing. Roll-up your sleeves, thought leaders focused on creating possible. We are seeking team champions who declare success only when everyone achieves their ambitions. Sound like the career experience you’ve been searching for? Let’s partner. Together, we can accomplish amazing things. OVERVIEWThe ServiceNow Practice Architect contributes to the growth, effectiveness, and profitability of the organization by providing senior technical leadership for a technical practice area. The Practice Architect is billable to a project and must have experience in a utilization capacity and adept in a wide range of technologies, services and consulting approaches used within their specific domain. As a second level Practice Architect, a PA II is expected to have the experience and background to perform all the duties described below for engagements that are focused on consulting/delivery management within the defined subject matter area, including resource management, deliverables development, project planning and executions, adherence to contract attributes and costing, customer interaction, and other key aspects of solution based managed services. This role supports consulting revenues ranging between $5M and $10M annually. EMPLOYEE VALUE PROPOSITION (EVP)As an organization, TEKsystem Global Services provides a continuum of services ranging from Engagement Management to full functional Outsourcing including Offshore Centers in Canada, India and the Philippines. Our capabilities include Applications, Infrastructure, Communications, and Education services. Our model provides the ability to engage customers beyond staffing when asked for more ownership, capabilities, or methodology while enhancing client/consultant support. • Fast paced, growing organization with dynamic work environment• Leadership/growth opportunity• Good management team who helps their team members grow.• We have 4 centers of excellence or practice areas that ensure project success through adherence to methodology and leveraging best practices.• Deliver cost effective solutions (20% to 50% less than all onsite resources) by leveraging on-site, near-shore (Montreal Solution Center) and off-shore (India / Philippines Solution Center) resources and expertise for your project.• Work on complicated/exciting/visible projects across multiple product lines/services - Application Development/Maintenance, Quality Assurance COE, Infrastructure Services, and Education Services. Because we own them, you will see projects through completion vs. only a phase at a time• Long term engagements, Full-time, privately owned and operated (stability), employee driven• Size offers ability for “voice to be heard” vs. lost in the shuffle of an IBM/large consulting firm• ServiceNow Elite Partner• Microsoft Gold Partner (1%)• Forbes Top 100 companies to work for• Work/life balance flexibility: limited travel, go home when work is done, no one working 60-70 hours per week like at other companies.• 200+ concurrent engagements with facilities in the U.S, Canada, Europe, and Asia. ESSENTIAL FUNCTIONS• Understand customer requirements, translate them into actionable tasks, and provide oversight, guidance, and mentoring to admin teams• Ensure ServiceNow engagements are delivered with the highest quality, on time, and on budget• Work with team leads on resource planning to staff approved projects with resources from the team.• Provide input to technical resources sourcing strategies.• Build resource plans that ensure development teams are staffed with skill sets required to deliver new services. • Interview and hire qualified administrators and developers, striving to improve bench strength and augmenting project teams with contract staff when required.• Work with other members of the management team to understand project and business priorities and schedule work with development staff based on those priorities.• Effectively lead teams providing appropriate direction and developmental feedback.• Provide appropriate cost and resource estimates for all applicable phases of planned projects.• Provide input to practice methodologies, standards and leading practices.• Drive the practice methodologies, standards and leading practices downwards through the organization.• Monitor and manages adherence to methodologies and standards to ensure activities are occurring as planned.• Provide sales support in solution phases of sales engagement life cycle.• Provides project level of effort and cost estimation ADDITIONAL RESPONSIBILITIES• Proactively anticipate problems; define the problem; identify possible causes; work with team to identify solutions; selects and implement the most appropriate solution.• Make key decisions based upon input from teams; solid understanding of IT Services principles; firm and business objectives and needs analysis.Supervision Responsibilities:• Provide oversight, mentoring, and training to onshore and off shore ServiceNow admin teams• Exercise influence at many levels of the organization up to the Director Level.• Ensures that both tactical and strategic Team Lead goals are met.• Serve as a role model by promoting and demonstrating commitment to practice methodologies, processes and standards for both TEKsystems Global Services and industry-wide, recommending process improvements when necessary.• Develops and trains Staff.• Lend expertise to internal IT teams and task forces as well as other IT projects/programs. EDUCATION AND EXPERIENCE• ServiceNow Certified System Administrator required• ServiceNow Certified Implementation Specialist required• Certified Master Architect or Certified Technical Architect preferred • ITIL foundations certification preferred• BA or BS degree in a related field, MS preferred.• Minimum 5 years ServiceNow configuration and development experience• Practical, hands-on experience with various versions of the ServiceNow platform is a must• Strong Implementation experience on all core modules of the IT Service management product• Experience with several of the following ServiceNow products including: ITSM, ITOM, Virtual Agent, Integration Hub, AppEngine, SAMPro , HAMPro, FSM, CSM, HRSD, SPM and IRM.• Experience with NOW Assist AI development and configuration.• Experience configuring tables, forms, views, workflows, notifications to deploy and automate IT and business services delivered• CMDB experience with multiple sources of data including ServiceNow Discovery, Integrations with other tools, and data imports. Service Mapping experience is also a plus.• ServiceNow Integration experience with multiple of the following: Email, JDBC, JSON, LDAP, SOAP, REST, SCCM, SCOM, SMS, SSO - SAML 1.1, SSO - SAML 2.0, OpenID , Digest Authentication, ODBC, Data Export, CTI• Practical knowledge of web based development languages; specifically JavaScript, Ajax, HTML, CSS and ServiceNow API&#39;s, Web Services• Proposal and/or Statement of Work development experience.• Minimum 5 years’ experience building, integrating and delivering enterprise-wide solutions.• Proven ITSM product/solution development management experience.• Work experience in professional services and consulting SKILLS AND ABILITIES• Proven Product Development ideally in key verticals.• Understanding of resource management, communication management, cost management, risk management, quality management and integration management.• Possesses an understanding of IT Services: service offerings, technical standards and policies, technical and business strategies as well as organizational structure.• Maintains awareness of new and emerging technologies• Strong knowledge and experience in disciplines, tools, and process resident within the specific practice.• Strong analytical skills and problem solving skills needed to manage technical challenges on multiple project/program simultaneously.• Possesses leadership qualities required to lead and manage high performing application engineering teams.• Excellent interpersonal and communication skills required to lead and motivate technical teams that deliver quality services.• Excellent management, interpersonal, communication, and organizational skills.• Sound judgment and tact.• Ability to work and team effectively with clients and other management personnel.• Excellent written and verbal communicator.• Collaborative.

ServiceNow Architect

Description Job DescriptionCandidate must be able to be on site at Fort Meade, Scott AFB, or Hill AFB daily. At a minimum, a Secret clearance is required upon the start of employment and within 14 days following the start date the employee must obtain their Security + certification. As a ServiceNow Architect you will perform and assist with the designing, configuration, development, support, and maintenance of the ServiceNow implementation. Works with external and internal stakeholders to understand, propose, and deliver digital transformation solutions with emphasis on request fulfillment, automated workflows through ServiceNow Service Catalogs and key ITIL processes like Request, Incident, Problem, Change, Knowledge, and other modules. Primary Responsibilities•	Support the standup, configuration and implementation of ServiceNow’s ITSM, OMT, TSM, and TSOM modules.•	Create and maintain Forms, Reports, Views, Workflows, Groups and Roles•	Create, maintain and enhance Dashboards and reporting, including scheduled reports•	Create and configure tool integrations with ServiceNow (Elastic, Netcool, Kafka, etc)•	Coordinate and support application and platform upgrades•	Assist with design, creation and cataloging of business process flows•	Work with other members of the ServiceNow development team to propose solutions based on business needs and strategies•	Perform the necessary tasks to design and configure ServiceNow functions to meet operational needs•	Support business process re-engineering activities to move ticketing and order management capabilities into ServiceNow•	Identify trends and find patterns in unstructured and semi-structured customer data that can be used to create a more positive customer experience and increase overall network performance•	Interact with the customer to address Systems Engineering technical considerations and associated problems, issues or conflicts•	Developing, configuring, and customizing the ServiceNow platform to fit business requirements.•	Troubleshoot and resolve problems.•	Orchestrate and automate tasks.•	Responsible for the design and build of ServiceNow Applications and integration to other applications and platforms, including architecture, languages, best practices, and methodologies in an Agile Scrum environment.•	Provide strong development and project on-track and on-task and collaborate on an ongoing project in both new and enhancements development between engineers, developers, analyst, and other team members.•	Follow, maintain, and apply documentation best practice policies, procedures, and process throughout ServiceNow development.•	Collaborate with cross-functional teams to gather input to support ongoing business needs for Service Now configuration, implementation, and support.•	Review and apply any additional UI/UX requirements from external and internal team and align into ServiceNow development.•	Utilizes available programming methodologies and languages and adhere to coding standards, procedures and techniques while contributing to the technical code documentation.•	Support data migration as needed.•	Design and implement solutions following established Configuration Management policies and standards.•	Integrate data from multiple data sources into a unified CMDB, ensuring data quality and integrity are maintained.•	Works with and mentors junior developers to guide and coach them throughout each project. Basic Qualifications•	Hold and active security certification that meets DOD 8570 IAT level II or higher (i.e., Security+)•	Must hold an active DoD Secret clearance.•	Must be able to commute to Scott AFB, IL, Ft. Meade, MD, or Ogden, UT for full time on-site support•	Bachelor’s Degree with 8 – 12 years of relevant experience or master’s with 6-10 years of prior relevant experience. Additional years of work experience in lieu of degree is acceptable.•	At least 6 years of experience with the Architecture, design, development, and support of technology infrastructure.•	At least 4 years of ServiceNow Architecture and development.•	Experience with ServiceNow upgrades.•	The qualified candidate shall have excellent customer service skills and the ability to work independently, prioritize, schedule, and complete multiple tasks.•	Ability to multi-task and self-assign work in a fast-paced environment.•	Strong communication skills that enable proactive and effective collaboration with a virtual team, includingthe ability to clearly articulate status and present to both customers and program leadership. Candidateshall have the ability to develop and present management level briefings.•	Demonstrate potential and willingness to learn and adapt to rapid changes in technology.•	Willing to assist and train junior developers. Preferred Qualifications•	ServiceNow Certified Application Developer•	Experience or familiarity with Agile development and testing methodology•	Exposure to ServiceNow applications like Telecommunication Management System (TSM), Telecommunications Network Inventory (TNI), Order Management Telecommunications (OMT) modules, etc.•	Experience with JIRA, Git and Confluence.•	Understanding of ITIL foundation or ITIL certified.•	AWS cloud and ServiceNow certifications.•	Bachelor’s degree in a technical field such as System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline•	Experience working with large software systems including hardware integration and test.•	Experience working with multi-disciplinary technical development teams.•	Experience using SAFe as the agile development methodology.•	Experience moving from a legacy application to a new application •	Experience applying test automation, test-driven development, continuous integration, and continuous deployment to achieve built-in quality by the team.•	Experience using Kanban to improve flow on support teams.•	Experience with DevOps/DevSecOps and CI/CD implementation.SkillsServicenow, Itsm, Cmdb, Development, Javascript, Scripting, Change managementTop Skills DetailsServicenow,Itsm,Cmdb,Development,Javascript,Scripting,Change managementAdditional Skills &amp; QualificationsActive security clearance or ability to obtain a security clearance. Current Sec+ certification or ability to obtain one within 14 days of starting. This candidate needs to have a high level of professionalism as they will be working on an Active Military Base.Experience LevelExpert Level

ServiceNow Architect- JMT

DescriptionWe are seeking a skilled ServiceNow Developer with expertise in designing, developing, and maintaining ServiceNow Portals. The ideal candidate will collaborate with cross-functional teams to deliver user-friendly and efficient portal solutions that align with business needs. This role requires a strong understanding of ServiceNow platform capabilities, portal development, and customization. Key Responsibilities: Design and develop ServiceNow Portals, including custom widgets and UI components. Collaborate with stakeholders to gather requirements and translate them into technical solutions. Customize and enhance ServiceNow Portal functionalities to improve user experience. Troubleshoot and resolve issues related to ServiceNow Portals. Ensure compliance with best practices, coding standards, and security guidelines. Stay updated with the latest ServiceNow features and enhancements. Required Skills and Qualifications: Basic ServiceNow Customer Service Management•	CSS HTML •	ServiceNow JavaScript APIs •	AngularSkillsServicenow, portal, ServiceNow portal, customization, UI, widgets, CSS, HTML, angular, JavaScriptTop Skills DetailsServicenow,portal,ServiceNow portal,customization,UI,widgets,CSS,HTML,angular,JavaScriptAdditional Skills &amp; QualificationsUS CIT Can get an IRS Public Trust clearance - which asks questions around financial history (Bankruptcies, liens, judgments, delinquent debts), employment history etcExperience LevelEntry Level

ServiceNow Developer

DescriptionWe are seeking a seasoned ServiceNow Architect/Developer to support a major consolidation initiative. This role will focus on managing all technical aspects of ServiceNow integrations with external applications, ensuring seamless connectivity and scalable data management. Project Context:-The overall consolidation project is managed by multiple PMs and divided into process areas (Incident, Change, Request, etc.)-All ServiceNow integrations are centralized into one workstream for focused delivery Key Responsibilities:-Lead and manage ServiceNow integrations, including API configurations, Integration Hub spokes, and Store add-ons-Collaborate within a dedicated integration workstream alongside a PM and external system stakeholders-Support the management and integrity of foundational data in ServiceNow (e.g., companies, users, groups, locations)-Ensure external applications are properly connected to ServiceNow, enabling clean and scalable data entry SkillsDevelopment, Servicenow, Design, Process improvement, Service design, integration, application development, javascript, itsm, CMDB, Agile methodology, Scrum methodologyTop Skills DetailsDevelopment,Servicenow,Design,Process improvement,Service design,integration,application developmentAdditional Skills &amp; QualificationsRequired Qualifications:-5+ years of hands-on ServiceNow experience, with a focus on integrations and architecture-Strong in regulated industries and large enterprise environments-Familiarity with operational risk, compliance processes, and enterprise-level governance-Proven ability to work independently in a fast-paced, project-driven environmentExperience LevelExpert Level

Servicenow Architect

No C2C. W2 ONLY. MUST WORK ONSITE IN CHARLOTTE, NCDescriptionThis team is nearing completion of a ServiceNow GRC module implementation, with approximately 90% of the work done. The module is scheduled to go live this fall, and ongoing support will be required for both enhancements and maintenance within the application. The lead will be responsible for assisting with any new configurations. The module has been heavily customized and bears little resemblance to the standard out-of-the-box solution. This is a high-visibility project, and any issues or remediations will need to be addressed with a high level of urgency.SkillsservicenowTop Skills DetailsservicenowAdditional Skills &amp; QualificationsSNOW Last day to sub is 8-8Experience LevelExpert Level

Servicenow Lead

TEKsystems is seeking a SharePoint Sites Solution Engineer to support the migration and modernization of legacy workflows and forms to the Nintex K2 Five platform. This role is critical to maintaining stable engineering environments and integrating with SharePoint Server Subscription Edition (SE). The ideal candidate will have strong technical expertise and a collaborative mindset to drive successful solution delivery across teams. Candidates must work W2 (no C2C) Hybrid: Must sit on site 3 days a week in Charlotte, NC Responsibilities:<ul><li>Lead migration of InfoPath forms and SharePoint Designer workflows to Nintex K2 Five.</li><li>Administer and support Nintex K2 Five and SharePoint SE environments.</li><li>Perform server provisioning, patching, and environment health monitoring.</li><li>Troubleshoot and resolve issues in multi-server environments.</li><li>Develop and maintain clear documentation for configurations and processes.</li><li>Collaborate with Engineering and Operations teams to ensure platform stability and adoption.</li></ul>Top Skills:<ul><li>Proven experience with Nintex K2 Five and SharePoint SE</li><li>Expertise in legacy workflow migration (InfoPath, SharePoint Designer)</li><li>Strong troubleshooting skills in complex environments</li><li>Proficiency in PowerShell scripting, workflow logic, and form design</li><li>Experience with server builds, patching, and performance monitoring</li><li>Effective communication and documentation skills</li></ul>

SharePoint Sites Solution Engineer

TEKsystems is seeking a SharePoint Sites Solution Engineer to support the migration and modernization of legacy workflows and forms to the Nintex K2 Five platform. This role is critical to maintaining stable engineering environments and integrating with SharePoint Server Subscription Edition (SE). The ideal candidate will have strong technical expertise and a collaborative mindset to drive successful solution delivery across teams. Candidates must work W2 (no C2C) Hybrid: Must sit on site 3 days a week in Irving, TX Responsibilities:<ul><li>Lead migration of InfoPath forms and SharePoint Designer workflows to Nintex K2 Five.</li><li>Administer and support Nintex K2 Five and SharePoint SE environments.</li><li>Perform server provisioning, patching, and environment health monitoring.</li><li>Troubleshoot and resolve issues in multi-server environments.</li><li>Develop and maintain clear documentation for configurations and processes.</li><li>Collaborate with Engineering and Operations teams to ensure platform stability and adoption.</li></ul>Top Skills:<ul><li>Proven experience with Nintex K2 Five and SharePoint SE</li><li>Expertise in legacy workflow migration (InfoPath, SharePoint Designer)</li><li>Strong troubleshooting skills in complex environments</li><li>Proficiency in PowerShell scripting, workflow logic, and form design</li><li>Experience with server builds, patching, and performance monitoring</li><li>Effective communication and documentation skills</li></ul>

**Shift- Working three consecutive days (Ex. Sun-Tuesday or Thurs-Saturday) and every other Wednesday. Same core days every weekDescription:<ul><li>Prepare and attach necessary documentation (packing lists, bill of ladings, labels) for shipments.</li><li>Ensure trucks are loaded properly to ensure safe transport and delivery of goods.</li><li>Safely receive trucks and unload merchandise.</li><li>Match paperwork with material to confirm receiving is correct.</li><li>Sort materials according to size, type, or stock code and label as required.</li><li>Identify damaged, loss or extra goods received in warehouse.</li><li>Stack materials on racks, shelving, or pallets</li><li>Prepare materials for shipping by picking, packing, palletizing, stretch wrapping.</li><li>Work closely with field technicians and communicate shipping activities.</li><li>Support in creating and managing Materials Management database for all inventory, in and outbound hardware.</li><li>Arrange for freight carrier pickups and delivery schedules.</li></ul>

Shipping And Receiving Coordinator

Top Skills&#39; Details• Bachelor’s degree in Compute Science, Information Technology or related field; or equivalent years of experience in information technology.• Experience deploying and administrating NVIDIA (DGX) or equivalent high-performance-compute (HPC) clusters (e.g. Cray, HPE, IBM).• 5+ year administrating and supporting Linux based operating systems.• Experience writing code in general-purpose programming languages such as: Python, GoLang, C/C++ and using GIT and CI/CD systems (e.g., GitLab, GitHub Actions, Jenkins).• Experience in deploying Enterprise Grade Kubernetes cluster (RedHat OpenShift – preferred) and/or Google Anthos.• Sophisticated knowledge of Kubernetes, Dockers, Terraform, Ansible, Jenkins, GitOps, Git, Linux• Software development lifecycle includes design, development, testing, packaging, deployment using Python or Golang Description Your Role as a an IT AI Site Reliability EngineerThis group is building, developing, and expanding our artificial intelligence platforms, which will empower the business to fundamentally change the world. You will be an AI Site Reliability Engineer in the IT Infrastructure Services organization. You will use SRE mechanisms to reduce toil and maintain Service Level Objectives (SLOs) for our internal NVIDIA DGX and Cisco-UCS based AI platforms. You will lead, build, and run fully automated pipelines through our Continuous Integration/ Continuous Delivery (CI/CD) system to deliver operational capabilities and improvements.Responsibilities include •	Technical knowledge of high-performance compute, NVIDIA DGX/GPUs and/or Cisco Unified Compute System.•	Handle availability, latency, scalability and efficiency of NVIDIA and Cisco UCS infrastructure by instilling engineering reliability into the development life cycle with a focus on fault tolerant approaches. •	Drive capacity planning, performance analysis, instrumentation, and other non-functional systems requirements. •	Automate operational capabilities using Python, Ansible, Terraform, Go etc. •	Deliver automation through CI/CD pipeline and chatbot etc. •	Implement metrics driven processes to ensure service quality targets are met. Who You AreYou are an experienced Site Reliability Engineer for high performance compute, artificial intelligence, machine learning, and/or integrated computer systems. You have a software engineering approach for solving operational problems. You know HPC and are familiar with Kubernetes. You have experience delivering software solutions and Linux operating systems. You understand IT infrastructure customers and are passionate about diving deep into problems and fixing them. Our Minimum Requirements include:•	Bachelor’s degree in Compute Science, Information Technology or related field; or equivalent years of experience in information technology.•	Experience deploying and administrating NVIDIA (DGX) or equivalent high-performance-compute (HPC) clusters (e.g. Cray, HPE, IBM).•	5+ year administrating and supporting Linux based operating systems.•	Experience writing code in general-purpose programming languages such as: Python, GoLang, C/C++ and using GIT and CI/CD systems (e.g., GitLab, GitHub Actions, Jenkins).•	Experience in deploying Enterprise Grade Kubernetes cluster (RedHat OpenShift – preferred) and/or Google Anthos. •	Sophisticated knowledge of Kubernetes, Dockers, Terraform, Ansible, Jenkins, GitOps, Git, Linux •	Software development lifecycle includes design, development, testing, packaging, deployment using Python or Golang Preferred Qualifications•	Master’s degree or equivalent experience in relevant field.•	Certifications in Linux, Networking, Cloud, or related technologies.•	Prior successful experience as a compute or site/systems reliability engineer.•	Experience with Kubernetes, Hybrid Cloud, Virtualization, and Container technologies.•	Experience with Agile and DevOps operating models, including project tracking tools (e.g., Jira, Rally).•	Excellent collaborator who can partner, lead, guide, and communicate advanced technical concepts. SkillsDevops, Python, Cloud, Linux, Kubernetes, Jenkins, AnsibleTop Skills DetailsDevops,Python,Cloud Experience LevelExpert Level

Site Reliability Engineer

FULLY-REMOTE SOCIAL MEDIA CUSTOMER SERVICE JOB OPPORTUNITY - You have to be located and living in the Metro-Detroit area within 60 miles of Warren in order to be qualified for this position. Description• Assist customers by answering questions, helping with vehicle support, and marketing support. Servicing customers on Facebook, Twitter, Instagram pages as well as other social platforms.Major Job Duties and Responsibilities• Answer comments from customers in need of assistance from Social Media platforms including Facebook, Twitter, Instagram, Google Play, App Store• Create and manage cases for customers needing more complex assistance.• Manage existing case load, complete follow-up tasks and achieve operational metrics.• Adhere to standard work processes and contribute to efficiencies and improvements when possible.• Proactively identify sales leads and educate in-market customers on product functionality and services.• Effectively and accurately document customer interaction• Provide proactive support to consumers requesting assistance with dealer, vehicle locates and product concerns / inquiries.• Participate in any required training/industry-specific certifications to maintain the technical knowledge and skills necessary to perform the job at or above the standard required.• Provide exceptional customer-centric service to all internal and external customers.• Adhere and contribute to defining processes that produce best-in-class social consumer care experiences, focusing on constant improvement and a value-based approach.• Utilize correct tools to efficiently manage concurrent activities. Qualifications• 2+ years experience in customer service related profession• 1+ years of social platform experience in a job setting• Completed Bachelors Degree (Ideally a degree in english, marketing, business, journalism, communications or similar concentration)

Social Media Customer Service Specialist

TEKsystems is partnering with a client looking for a Software Development Engineer to join a team focused on improving the customer returns experience and building scalable systems that support large-scale operations. This is a high-impact role where your work will directly influence customer satisfaction and operational efficiency. The ideal candidate will have at least five years of experience in software development, with a strong focus on Java and SQL. You should be comfortable working across the full stack and have hands-on experience designing and building scalable, distributed systems. In this role, you will be responsible for developing and maintaining software applications, improving existing systems, and automating support processes. We are looking for someone who is detail-oriented, organized, and capable of working independently. Strong communication skills and the ability to stay professional under pressure are essential. A bachelor’s degree in Computer Science or a related technical field is required. This is an expert-level position for someone ready to take ownership of complex technical challenges and deliver impactful solutions. We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protectedclassification. Eligibility requirements apply to some benefitsand may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:<ul><li>Medical, dental &amp; vision</li><li>401(k)/Roth</li><li>Insurance (Basic/Supplemental Life &amp; AD&amp;D)</li><li>Short and long-term disability</li><li>Health and Dependent Care Spending Accounts (HAS &amp; DCFSA)</li><li>Transportation benefits</li><li>Employee Assistance Program</li><li>Time off/Leave (PTO, Vacation, or Sick Leave)  </li></ul>

Software Dev Engineer II

****This position requires an active DoD Clearance (Top Secret/SCI)**** ***Because an active DoD clearance is required, U.S. Citizenship is required*** DescriptionOur government customer is looking for a mid-level Software Developer and a Expert Software Developer to join their team Mid-Level Software Developer-Basic Qualifications:•	Principal Software Engineer: Bachelor’s degree in Science with 5+ years of software development experience; 3+ years with a Master&#39;s; 0 years with a PhD; or 4 additional years of experience in lieu of a degree.•	Experience as a front-end, back-end, or full-stack developer•	Experience developing on teams using Agile methodology, process, and tools•	Experience designing, developing, and troubleshooting in Java•	Experience using object oriented design•	Experience using version control software•	Current Top Secret/SCI security clearance required to apply•	Candidate must be able to obtain a Counterintelligence Polygraph (CI-Poly) Preferred Qualifications:It is preferred that a given candidate has some of the preferred qualification below. No expectation of all.•	Experience designing, developing, and troubleshooting in C++, C, Python, and/or JavaScript•	Experience designing, developing, and troubleshooting in virtualized environments (VMs, AWS Cloud Instances)•	Experience with software development on Red Hat Enterprise Linux•	Experience with Dockerization and Container Management (Dockers and Kubernetes)•	Experience with Atlassian tools (Jira, Confluence, Bitbucket)•	Experience with AWS Services•	Experience with software system integration, testing, and deployment, including but not limited to automation•	Experience with DevOps and/or Site Reliability Engineering --------------------------------------------------------------------------------------------------------------------------------------------------------------Expert Software Developer Basic Qualifications:•	Sr Principal Software Engineer: Bachelor’s degree in Science with 9+ years of software development experience; 7 years with a Master&#39;s; 0 years with a PhD; or 4 additional years of experience may be considered in lieu of a degree.•	Experience as a front-end, back-end, or full-stack developer•	Experience developing on teams using Agile methodology, process, and tools•	Experience designing, developing, and troubleshooting in Java•	Experience using object oriented design•	Experience using version control software•	Must have a current Top Secret security clearance and the ability to qualify for an SCI to be considered•	Must be able to obtain a Counterintelligence Polygraph (CI-Poly) Preferred Qualifications:It is preferred that a given candidate has some of the preferred qualification below. No expectation of all.•	Experience designing, developing, and troubleshooting in C++, C, Python, and/or JavaScript•	Experience designing, developing, and troubleshooting distributed systems•	Experience designing, developing, and troubleshooting in virtualized environments (VMs, AWS Cloud Instances)•	Experience as a full-stack developer•	Experience with software development on Red Hat Enterprise Linux•	Experience with range of software development phases from research, to new development, and to operations•	Experience with Dockerization and Container Management (Dockers and Kubernetes)•	Experience with Atlassian tools (Jira, Confluence, Bitbucket)•	Experience with AWS Services•	Experience with ground command/control or ground processing systems (scheduling, tasking, antennas, hardware interfaces, data processing)•	Experience with software system integration, testing, and deployment, including but not limited to automation•	Experience with DevOps and/or Site Reliability Engineering•	Experience in leading software engineers in roles such as Scrum Master, Team Lead, Product Owner, or similar•	Current Top Secret/SCI security clearance•	Current Counterintelligence Polygraph (CI-Poly) completed within the last 5 years SkillsJava, XML, Microservices, hw/sw, Integration, Satellite Domain Additional Skills &amp; Qualifications:The mobile ground station solution advances the JADC2 mission, providing multi-domain data directly to the tactical edge.Our customer continues to pioneer the latest mobile ground station technology for the frontline with its recently awarded Maritime Targeting Cell – Expeditionary (MTC-X) contract. This program supports the Department of Defense’s strategy for its Joint All-Domain Command and Control (JADC2) mission to conduct multi-domain operations by providing critical data to the frontline.The MTC-X mobile prototype system will:•	Deliver multi-domain data for forward-deployed units and individual warfighters far from established bases;•	Fully integrate data from multiple assets into a single mobile system;•	Reduce sensor-to-shooter timelines and maximize the effectiveness of long-range precision fires; and•	Allow for rapid assembly for quick and agile maneuverability with ground forces. Experience LevelIntermediate - Expert Level

Software Developer

Please note: Not Open to C2C at this time. Top Skills:<ul><li>Development experience Objective-C (Or C++) programming language (Bonus-Swift)</li><li>3-5 Years of Experience Developing iOS/macOS apps</li><li>Experience developing and enhancing automation frameworks</li><li>Comfortable with algorithms and data structures</li><li>Understanding on the testing skills like Unit Testing, Integration Testing and system level testing</li></ul> Minimum Requirements:<ul><li> professional work experience as a Software Development Engineer</li><li>Familiarity with CI/CD pipelines - Proven record of supporting continuous improvement efforts with various deployments</li><li>Experience with distributed version control systems a must (Git preferred)</li><li>Strong, proven understanding of distributed systems integration, including design principles as well as hands on experience with various integration methods (web services, publish/subscribe, etc.)</li><li>Possess excellent written and verbal communications skills in English</li></ul>We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protectedclassification. Eligibility requirements apply to some benefitsand may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:<ul><li>Medical, dental &amp; vision</li><li>401(k)/Roth</li><li>Insurance (Basic/Supplemental Life &amp; AD&amp;D)</li><li>Short and long-term disability</li><li>Health and Dependent Care Spending Accounts (HAS &amp; DCFSA)</li><li>Transportation benefits</li><li>Employee Assistance Program</li><li>Time off/Leave (PTO, Vacation, or Sick Leave) </li></ul>

Software Development Engineer - Objective-CLocation: Seattle, WAEmployment Type: Long Term Contract (12 months with renewal potential)Compensation: $50/hourSchedule: Monday-Friday, 8:00 AM - 5:00 PM (On-Site)About This Role:Join an innovative team developing the world&#39;s most advanced digital assistant technology. You&#39;ll be at the forefront of artificial intelligence and natural language processing, working on international market solutions and teaching voice assistants to understand and communicate in new languages. This is your opportunity to shape how people interact with technology worldwide. What You&#39;ll Do AI &amp; Machine Learning Development:·        Develop and enhance automation frameworks for voice assistant and cloud-based services·        Create ML evaluation solutions and test automation frameworks·        Engineer voice assistant capabilities for international markets·        Design highly localized user experiences for global audiences Software Engineering Excellence:·        Support all aspects of the software development lifecycle in dynamic cross-functional teams·        Develop solutions ensuring data integrity, scalability, high availability and maintainability·        Work with distributed systems integration including web services and publish/subscribe methods·        Create test automation solutions supporting continuous improvement across various deployments Innovation &amp; Collaboration:·        Participate in brainstorming sessions and collaborative idea development·        Write technical specification documents and justify technical decisions·        Collaborate with cross-disciplinary teams to advance digital assistant technology·        Contribute to making voice assistants the best worldwide digital assistants Professional Development·        Cutting-edge AI experience working with unreleased voice recognition and natural language processing technology·        International market exposure developing solutions for global audiences·        Advanced technical skills in distributed systems, machine learning, and automation frameworks·        Leadership opportunities through technical specification writing and cross-team collaboration·        Career advancement potential through contract renewals and expanded project responsibilities Why You&#39;ll Love Working Here·        Innovative work environment where your code impacts millions of users worldwide·        AI technology leadership - work on breakthrough voice assistant capabilities before market release·        Global impact through international market development and language expansion projects·        Collaborative culture with cross-functional teams of industry experts·        Professional growth through exposure to advanced ML, AI, and distributed systems technologies·        Modern facilities in Seattle&#39;s thriving tech corridor What We&#39;re Looking For Required Experience:Strong familiarity with Objective-C programming language3-5+ years of professional work experience as a Software Development EngineerFamiliarity with CI/CD pipelines - Proven record of supporting continuous improvement efforts with various deploymentsExperience with distributed version control systems a must (Git preferred)Strong, proven understanding of distributed systems integration, including design principles as well as hands on experience with various integration methods (web services, publish/subscribe, etc.)Possess excellent written and verbal communications skills in English Technical Skills:·        Client/Server architecture experience (request + response loop)·        Unit testing experience and best practices·        Automation framework development and enhancement·        CI/CD pipeline experience with continuous improvement focus·        Distributed version control systems experience (Git preferred)·        Distributed systems integration understanding and hands-on experience·        Basic Unix administration skills·        Bachelor&#39;s or Master&#39;s degree in Computer Science or equivalent experience Preferred Qualifications:·        Java programming experience·        Data pipeline development experience·        Statistics experience·        Previous virtual assistant or voice technologyexperience Personal Qualities:·        Excellent written and verbal English communication skills·        Self-motivated and driven personality·        Collaborative mindset for cross-functional team environments·        Adaptability to fast-paced, innovative project demands Ready to Shape the Future of AI Technology?This is your opportunity to join an elite engineering team working on revolutionary voice assistant technology that will define how people interact with AI worldwide. If you&#39;re passionate about software development, artificial intelligence, and want to make a meaningful impact on products used by millions globally, we want to hear from you. Apply today and take the next step in your software engineering career with one of the world&#39;s most innovative technology companies. This is a contract position requiring on-site work due to the confidential nature of AI development projects. All candidates must be able to work full-time hours Monday through Friday at our Seattle, WA location and meet strict security requirements.

Software Development Engineer

As a Software Engineer II, you will be responsible for designing, developing, and maintaining software solutions. You will collaborate with cross-functional teams in an agile setting to deliver high-quality products that meet customer needs and business objectives. You will be seasoned in software development, capable of contributing to complex projects, and adept at front-end and back-end technologies. You&#39;ll engage in a spectrum of tasks from enhancing user interfaces to optimizing our comprehensive back-end systems, playing a crucial role in advancing our ticketing solutions. For the software engineering professional who is enthusiastic about innovation in the ticketing industry and eager to escalate their career trajectory, you should consider this position. Responsibilities &amp; Job Duties (include, but are not limited to):•	Lead and collaborate with cross-functional teams to architect robust solutions that align with user needs and business objectives•	Design, develop, and optimize high-quality software applications, adhering to coding standards and best practices•	Enhance user interface aesthetics and functionality for our digital platforms, ensuring optimal user engagement•	Drive the evolution of our back-end systems and APIs, which are foundational to our sophisticated ticketing infrastructure•	Actively contribute to code reviews to maintain high standards of code quality, efficiency, and maintainability•	Develop quality products by participating in test planning and test automation discussions•	Participate in agile development processes, including work item refinement, sprint planning, daily stand-ups, and retrospectives•	Stay abreast of technological advancements to infuse cutting-edge solutions into our products and services Required Qualifications:•	Bachelor’s degree or equivalent in Computer Science, Software Engineering, or a related discipline, complemented by industry experience•	3-6 years of demonstrated software engineering work experience•	Proficient in advanced software development concepts, algorithms, and data structures•	Mastery of object-oriented programming languages such as C#•	Expertise in front-end technologies like HTML, CSS, and modern JavaScript frameworks (e.g., React, Angular, Vue) is expected•	In-depth knowledge of server-side technologies and database management systems (e.g., SQL, NoSQL, Olympus, Mongo DB)•	Experience with Cloud Computing Services (e.g., Microsoft Azure, AWS)•	Demonstrated problem-solving prowess and a track record of swiftly mastering new technologies•	Excellent communication skills, with a proclivity for teamwork and collaborative environments•	Prior experience with version control systems (e.g., Git) is essential•	A passion for solving problems and eagerness to contribute meaningfully to the company&#39;s objectives Preferred Qualifications:•	Experience in C#/.NET•	Experience in front-end technology stacks (Javascript, React, SCSS with experience in Tailwind, Webpack, et al)•	Experience with Microsoft Azure Cloud Computing Platform•	Experience with Microsoft SQL Server•	Experience in deployment automation and IaC (infrastructure as code)•	Familiarity with the event ticketing industrySkillsC#, Azure, React, JavaScript, Terraform, DockerTop Skills DetailsC#,Azure,React,JavaScriptAdditional Skills &amp; QualificationsNeeds individuals that are adaptable/willing to pivot on project work based on changes with business needs, from time to time.Strong initiativeExperience LevelIntermediate Level

Software Engineer II

Company: TEKsystemsTitle: Sr AV Sales Design Engineer (CTS-D)Locations: East Hartford, CTDuration: 6-month Contract-to-HirePay Rate: Up to $50-60 per hour depending on AV Design experience &amp; CertificationsStart Date: ASAP in August &quot;Must Have&quot; Skills Certifications: CTS-D 1) 5-10+ years in AV system Sales, Design, or Engineering role2) Must have experience working with customers directly onsite &amp; collaborating technical design teams 2) Strong understanding of AV signal flow, system integration, and control systems3) Proficiency in AutoCAD, Revit, or similar design tools JOB DESCRIPTION As a pivotal member of our Audio-Visual (AV) Engineering team, you will play a critical role in shaping innovative AV solutions that empower collaboration and elevate user experiences. This role bridges technical expertise with client engagement, ensuring that every system we design is tailored, scalable, and future-ready. Client Engagement &amp; Sales Support -- Partner with Sales teams during early-stage client interactions to understand project goals and technical requirements.Participate in site surveys, needs assessments, and solution presentations to prospective clients.Provide technical consultation and help articulate the value of proposed AV solutions. System Design &amp; Engineering -- Design comprehensive AV systems that integrate unified communications platforms (e.g., Zoom, Microsoft Teams), audio systems, LED video walls, camera switching, and collaboration tools.Ensure all designs meet performance, scalability, and usability standards while aligning with client expectations and budget. Technical Documentation -- Develop detailed system documentation including:Equipment lists and signal flow diagramsInfrastructure and cabling requirementsExecutive summaries and technical narrativesAccurate cost estimates and bill of materials (BOM) Stakeholder Collaboration -- Attend and contribute to design meetings with clients, architects, consultants, and project managers.Ensure alignment between client vision, architectural constraints, and technical feasibility. ADDITIONAL QUALIFICATIONS Strong understanding of AV signal flow, system integration, and control systems.Proficiency in AutoCAD, Revit, or similar design tools (preferred).Ability to read and interpret blueprints, schematics, and technical drawings.Software Skills: Proficient in Microsoft Office Suite (Teams, Outlook, Excel, Word).Communication: Excellent verbal and written communication skills; confident in presenting to clients and stakeholders.Project Management: Strong organizational skills with the ability to manage multiple priorities and meet deadlines.Teamwork: Collaborative mindset with a proactive, problem-solving attitude.

Sr AV Sales Design Engineer (CTS-D Preferred)

Company: TEKsystemsTitle: Sr AV Sales Design Engineer (CTS-D)Locations: Wilmington or Seaport Duration: 6-month Contract-to-HirePay Rate: Up to $50-60 per hour depending on AV Design experience &amp; CertificationsStart Date: ASAP in August &quot;Must Have&quot; Skills Certifications: CTS-D 1) 5-10+ years in AV system Sales, Design, or Engineering role2) Must have experience working with customers directly onsite &amp; collaborating technical design teams 2) Strong understanding of AV signal flow, system integration, and control systems3) Proficiency in AutoCAD, Revit, or similar design tools JOB DESCRIPTION As a pivotal member of our Audio-Visual (AV) Engineering team, you will play a critical role in shaping innovative AV solutions that empower collaboration and elevate user experiences. This role bridges technical expertise with client engagement, ensuring that every system we design is tailored, scalable, and future-ready. Client Engagement &amp; Sales Support -- Partner with Sales teams during early-stage client interactions to understand project goals and technical requirements.Participate in site surveys, needs assessments, and solution presentations to prospective clients.Provide technical consultation and help articulate the value of proposed AV solutions. System Design &amp; Engineering -- Design comprehensive AV systems that integrate unified communications platforms (e.g., Zoom, Microsoft Teams), audio systems, LED video walls, camera switching, and collaboration tools.Ensure all designs meet performance, scalability, and usability standards while aligning with client expectations and budget. Technical Documentation -- Develop detailed system documentation including:Equipment lists and signal flow diagramsInfrastructure and cabling requirementsExecutive summaries and technical narrativesAccurate cost estimates and bill of materials (BOM) Stakeholder Collaboration -- Attend and contribute to design meetings with clients, architects, consultants, and project managers.Ensure alignment between client vision, architectural constraints, and technical feasibility. ADDITIONAL QUALIFICATIONS Strong understanding of AV signal flow, system integration, and control systems.Proficiency in AutoCAD, Revit, or similar design tools (preferred).Ability to read and interpret blueprints, schematics, and technical drawings.Software Skills: Proficient in Microsoft Office Suite (Teams, Outlook, Excel, Word).Communication: Excellent verbal and written communication skills; confident in presenting to clients and stakeholders.Project Management: Strong organizational skills with the ability to manage multiple priorities and meet deadlines.Teamwork: Collaborative mindset with a proactive, problem-solving attitude.

DescriptionThis role will be supporting the Design organization. The Design organization is making large investments in this space with a focus on B2B and B2C experiences including HMI, Mobile, Web, Connected vehicle &amp; in-car experience products (think in the touchscreen of the vehicle), voice integration, Electric Vehicle, etc. In the newly structured environment, seeking high level talent that can bring a new perspective and out of the box thinking to their already innovative teams. Responsibilities• Provide design leadership through influence, judgment, communication, and collaboration to drive design decisions across stakeholder groups• Collaborate closely with team members to craft a world-class user experience across all our products and platforms, being the champion of aesthetics and visual design principles• Create design deliverables to communicate your work including sketches, drawings, diagrams, wireframes, mockups, animations, mood boards, and storyboards• Conduct design critiques to guide design decisions• Contribute to the continued evolution of the team’s workflows and processes to further improve quality and performance• Mentor/develop talent and a design thinking culture• Balance user needs, technical constraints, and business objectives to solve problems effectively Requirements• 5+ years of experience creating user interfaces, digital products, or complex software applications across a range of channels• Formal degree or equivalent experience in Visual Design, Product Design, Interaction Design or related• Strong portfolio with work samples showcasing expertise in user interface design, craft, aesthetics, and depth of thought• Open to feedback, knows how give and receive criticism, and how and when to defend design decisions• Demonstrated experience in developing dynamic presentations in support of design strategy• Experience working with research teams and applying insights into quick, iterative design improvements.• Strong visual communication skills• Develop/mentor junior talent within the team• Proficient in common design tools like Sketch, Figma, Zeplin, Illustrator, Photoshop, and Proto.ioSkillsDesign, User experience, Ux designTop Skills DetailsDesign,User experience,Ux designAdditional Skills &amp; QualificationsNOTE** For the level we are seeking, must have strong overall understanding of complete design solutioning, design systems, UX patterns and a mastery over different types of basic foundations of designs and the ability to work with stakeholders, both in a collaborative environment and independently.Experience LevelExpert Level

Sr Product Designer

DescriptionA leading organization is seeking an experienced IT Project Manager to lead finance-related technology initiatives. This role plays a key part in delivering projects that enhance operational efficiency, improve service delivery across global teams, and support data-driven financial decision-making. The position involves close collaboration with Finance, Enterprise Technology, and external partners to execute initiatives aligned with the company’s finance technology roadmap. Why This Role?<ul><li>Strategic Impact: Lead high-visibility finance IT projects with influence across the organization.</li><li>Meaningful Contribution: Support enterprise-wide financial transformation efforts.</li><li>Collaborative Culture: Work with cross-functional teams and global stakeholders.</li><li>Long-Term Opportunity: Join at an early stage of a growing initiative with strong future potential.</li></ul>Key Responsibilities<ul><li>Manage the full lifecycle of small to medium-sized finance IT projects, including both business-as-usual and new initiatives.</li><li>Coordinate cross-functional teams and third-party vendors to ensure successful project delivery.</li><li>Address production issues efficiently to minimize business disruption.</li><li>Oversee project governance activities such as work planning, sprint planning, testing, and deployment.</li><li>Identify and manage project risks, issues, and dependencies proactively.</li><li>Maintain clear and consistent communication with stakeholders to ensure alignment on goals and priorities.</li><li>Provide transparent reporting through dashboards, key performance indicators (KPIs), and executive summaries.</li></ul>Top Skills DetailsProject management, Enterprise Applications, Problem SolvingAdditional Skills &amp; Qualifications 10+ years of experience managing complex IT projects, ideally within Finance or Enterprise Applications (e.g., PeopleSoft, Oracle EPM Cloud).Proven success managing external vendors and application service providers.Strong leadership in cross-functional environments with competing priorities.Excellent written and verbal communication skills.Skilled in stakeholder management and aligning technical solutions with business needs.Effective problem-solving and decision-making abilities.Ability to lead through influence, navigate ambiguity, and work independently.PMP and Agile/Scrum certification or equivalent preferred. Experience LevelExpert Level

Sr Project Manager - Finance IT

We are seeking a Sr Business Analyst with deep functional and operational expertise to support a leading broker-dealer client. This is not a technical BA role—our ideal candidate brings a strong understanding of business processes within financial services, particularly in brokerage, wealth management, or advisory services. You’ll work closely with business stakeholders to define requirements, improve processes, and support the successful delivery of strategic initiatives.<h3> </h3><h3>Job Duties:</h3><ul><li>Collaborate with business and product owners to define project scope, objectives, and requirements using industry best practices.</li><li>Lead or support cross-functional teams in analyzing and improving business processes to address moderate to complex challenges.</li><li>Contribute to all phases of the project lifecycle, including design, build, testing, and defect resolution.</li><li>Document user stories, business requirements, process flows, and functional specifications with clarity and precision.</li><li>Translate business needs into actionable functional requirements and acceptance criteria.</li><li>Review and contribute to system/process/data flow diagrams and technical documentation.</li><li>Use SQL to perform data queries (simple to moderately complex) to support analysis and validation.</li><li>Partner with project managers to provide accurate task estimates and timelines.</li><li>Travel up to 20% may be required.</li></ul><h3>Qualifications:</h3><ul><li>Bachelor’s degree or equivalent experience in a related field.</li><li>5 years of experience as a Sr Business Analyst supporting Wealth Management projects/operations/products is required.</li><li>Strong knowledge of the financial services industry, particularly in brokerage, wealth management, advisory, trading platforms, or cash management.</li><li>Proven ability to lead the creation of high-quality business and functional documentation (BRDs, FRDs, etc.).</li><li>Deep understanding of business analysis best practices, SDLC, release/change management, and process modeling.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, Visio, SharePoint, Outlook, PowerPoint) and collaboration tools.</li><li>Excellent communication and facilitation skills with a track record of leading productive meetings.</li><li>Strong problem-solving skills and a proactive, ownership-driven mindset.</li><li>Experience developing business analysis plans and estimating project phases.</li><li>Familiarity with Agile methodologies and tools.</li><li>Experience working in a remote, cross-functional team environment.</li></ul>

Sr. Business Analyst

ESSENTIAL POSITION FUNCTIONS:- Research current and emerging threats facing the business and industry sector.- Track threat actor infrastructure and associated malware families.- Centralize multiple threat sources (premium, industry-shared, open-source, dark web), correlate indicators and threats, and distill actionable intelligence.- Use automation to efficiently streamline and de-duplicate threats for playbooks, but use human analysis for actionable decision-making.- Actively hunt for exposures and identify incidents warranting action to disrupt and remediate threats.- Use and assign indicator severity and impact ratings to determine appropriate plans of action.- Document threats into contextual reports outlining severity, urgency and impact, and ensure they can be understood by both management and technical teams.- Serve as a trusted advisor to establish credibility with business unit leadership and technical teams.- Share relevant information with stakeholders and make recommendations for next steps when facing threats.- Actively participate in threat hunting tabletop exercises to hone and strengthen skills across the team.- Evaluate and implement deception techniques designed to thwart adversaries.- Work with technical teams to demonstrate weaknesses/vulnerabilities and implement solutions to address them- Work closely with security leadership to instill cybersecurity policies and practices throughout business units to address security operations, incident response, application security and infrastructure.- Actively inform and engage in security projects across the business to disrupt active or potential threats.- Be readily available to participate in collaborative threat analysis meetings with internal and external trusted entities.- Maintain an up-to-date level of knowledge related to security threats, vulnerabilities and mitigations to reduce attack surface, and circulate it through business units.- Motivate business units to adopt cybersecurity controls to reduce attack surface.- Openly support the CISO, management team and executive leadership, even during tumultuous times.- Perform other duties as assigned. - Should possess excellent communication skills, both written and verbal.- Must possess good decision-making and analytical skills, and an ability to exercise good judgment. EXPERIENCE AND SKILLS: - Strong written and verbal communication skills across all levels of the organization.- Applicable knowledge of adversary tactics, techniques and procedures (TTPs), MITRE ATT&amp;ACK framework, CVSS, open source intelligence (OSINT) and deception techniques.- Demonstrated ability to investigate, handle and track incidents.- Proficient in SIEM, intrusion detection and prevention systems (IDS/IPS), threat intelligence platforms and security orchestration, automation and response (SOAR) solutions to centralize and manage incident and remediation workflow.- Ability to analyze incident logs, assess malware, and understand vulnerabilities and exploits, along with strong operating systems knowledge.- Experience in incident handling, vulnerability management, hacking tools, intelligence gathering and kill chain methodology.- Proven threat hunting experience and ability to track adversaries.- Demonstrated experience conducting tabletop exercises and adversary emulation.- Capable of working with diverse teams and promoting an enterprise-wide positive security culture.- Ability to maintain a high level of integrity, trustworthiness and confidence, with the highest level of professionalism.- Strong project management, multitasking and organizational skills.- Proficient with Python, PowerShell and Bash.- Ability to preserve credibility with the team and external constituents through sustained industry knowledge.- Ability to motivate teammates to achieve excellence and willingly shares knowledge- Demonstrated understanding and comprehension of a wide range of network and host cybersecurity solutions.- Proven trustworthiness and history of acting with integrity, taking pride in work, seeking to excel, being curious and adaptable, and communicating well.- Self-starter requiring minimal supervision.- Outstanding written and verbal, business and cybersecurity communication skills.- Highly organized and efficient. notes from qual call: Key Responsibilities:•	Understanding Current Threats: The candidate should help the organization understand the current threats they need to focus on, including threat modeling.•	Industry Relationships: They should have relationships and knowledge of the landscapes of threats against their sector, and particularly with those targeting US institutions.•	They need help on defining focus areas: The candidate needs to define what the organization should focus on, identify techniques used by threat actors, and adjust capabilities accordingly.•	Communication Skills: Excellent communication skills are essential to translate complex information effectively.•	Purple Teaming Capabilities: The candidate should have the ability to conduct purple teaming exercises to test and improve the organization&#39;s environment. EDUCATION, EXPERIENCE, SKILLS AND ABILITIES: - High School Diploma or Equivalent Experience required.- Bachelor&#39;s degree in information assurance, computer science, engineering or related technical field preferred.- CISSP, GCTI, GCFE,GCIH, GREM, OSCP preferred, but not required. EXPERIENCE- Previous financial industry and customer service experience preferred.- At least 5-7 years of cybersecurity experience (or information technology coupled with cybersecurity), with at least 3-5 years in an intelligence or incident response security practitioner role. COMPUTER SKILLS:- Proficient in Microsoft applications (Word, Excel, Outlook). Must be proficient in technology applications including the Credit Union’s operating system and specialized software required for performance of position.- Proficient in security tools such as Linux, NMAP, Nessus, Rapid7 Nexpose, MetaSploit, etc.

Sr. Cybersecurity Threat Intelligence Architect

Description
					TEKsystems&#39; customer is releasing a new product in repsonse to the dynamic economic climate.
- Their end user is the largest importer/exporter in the US. TEKsystems&#39; client created and maintains the software their clients use to move goods in/out of the country. This includes shipment logistics, regulations, tarriffs/taxes/fees, rebates, ability to submit tickets for problems with shipments.
- Their product FTZ- allows their clients to store their goods abroad in a nuetral trade zone abroad until they are ready to move the goods to their final destination.
- This person will be responsible for full stack development for this application. 

Responsibilities:
- Maintain high level of proficiency in company-directed advanced methods and technologies for assigned applications in order to complete own technical assignments and to provide guidance to others within organization.
- Maintain advanced systems analysis and design skills in order to create sound, flexible system solutions to business problems.
- Effectively and efficiently communicate systems solutions to business problems to team members, business unit representatives, management, and other impacted project teams.
- Utilize proven project management methods to plan, track, and status projects. Proactively manage expectations of all customers and management by identifying, communicating, and mitigating risks.
- Participate in the evaluation of new technologies, tools and methods and assist in their initial deployment into the organization.
- Maintain a high level of personal productivity and quality and help others within the team organization and company to make improvements.
- Positively respond to change and influence others to do the same.
- Operate with a strong sense of urgency, emphasizing action; Rapidly resolve issues with own and with team’s work, plan, and direction.
- Foster cooperation and build consensus; Gain agreement and resolve issues and conflicts.

Skills, knowledge and experience needed:
- 5+ years of work experience in a Programmer/Analyst position (or equivalent).
- Architecture experience - up to a year experience
- Bachelor’s degree in a software development discipline or equivalent combined education/work experience required.
- Must work effectively in a remote environment.
- Highly skilled in verbal and written communications.
Required Technical Skills:
- C#.NET Core
- Angular 12+ 
-Javascript/JQuery
- MVC
- SQL Server 2005, 2008R2, 2012
- APIs developed from Scratch
					Skills
					.net, C#, Angular, Sql
					Top Skills Details
					.net,C#,Angular,Sql
					Additional Skills &amp; Qualifications
					**When submitting candidates, for each top skill- please include total years of industry experience, list the companies they&#39;ve used this experience, and 1-2 technical examples that demonstrates their experience**
1) 10+ years US industry experience - .NET Core
2) 10+ years US industry experience - C#
3) 10+ years US industry experience - Angular- currently using V 18 
4) SQL Database exp
5) Must be able to build APIs from scratch
6) Must be able to build microservices from scratch
6) MUST be able to work independently, take direction well, strong communication
					Experience Level
					Expert Level

Sr. Fullstack Developer

DescriptionAs a Sr. IT Technician, you play a vital role in ensuring the effective operation and management of our organizational Information Technology (IT) assets. Your responsibilities will include deploying, supporting, and maintaining computer assets at your assigned facility, ensuring adherence to established guidelines. You will serve as an extension of the Global IT Service Desk and liaison to local operations leadership, meeting approved Service Level Agreements for support response and resolution. What You’ll be Doing: Site Ownership: Operate as the primary IT contact for your assigned site. Take ownership of all IT operations and asset health at the facility, including device management, user support, IT room maintenance, and on-site infrastructure. Represent the IT department to local site leadership and be responsible for communicating key updates and escalations.Customer Service and Communication: Create relationships of trust with business stakeholders by consistently modeling professionalism, competence, appropriate urgency, and trustworthiness. Develop an understanding of problems that local users face and work with IT management to develop appropriate resolutions. Ensure that end-user needs are met within agreed upon service level agreements. Provide feedback to appropriate IT resources where and when end user needs are not met and escalate support tickets accordingly within the parameters of existing standard operating procedures.Strong Team Player and Contributor: Work with project teams and the IT department to maintain or exceed quality expectations, deliver on project timelines, control IT costs, and provide superior customer care. Work well with colleagues within a fast-paced atmosphere. Combine strong attention to detail with an orientation towards results/execution.Advanced Technical Support: As members of IT operations, Senior IT Technicians are entrusted with access to network, server, and cloud technologies (and requisite training) to quickly address on end users’ needs. Senior IT Technicians serve as technical escalation points on the Service Desk and work closely with our Network, Server, Security, and Cloud teams. Senior IT Technicians are also responsible for maintaining datacenters and network closets in accordance with IT standards. What You’ll Need:Associate or Bachelor’s degree in computer or computer-related field, or a comparable combination of schooling and professional experience.Advanced expertise with Microsoft operating systems and applications is required.Working knowledge of computer networking including DHCP, DNS, TCP/IP, Active Directory, and other networking fundamentals required.Strong understanding of computer hardware, mobile technologies, and peripherals required.Experience maintaining on-prem datacenter equipment and structured cabling required.Strong interpersonal and communication skills required.Authorized to work in the United States. SkillsActive directory, Help desk support, Windows, Troubleshooting, network troubleshooting, dhcp, dns, tcp/ip, Networking fundamentals Additional Skills &amp; Qualifications- Strong Communication between manufacturing floor personal and corporate employees onsite.- Strong collaboration with remote service desk.- JOAT IT Support Experience LevelIntermediate Level

Sr. IT Support Technician

As a Sr. IT Technician, you play a vital role in ensuring the effective operation and management of our organizational Information Technology (IT) assets. Your responsibilities will include deploying, supporting, and maintaining computer assets at your assigned Facility, ensuring adherence to established guidelines. You will serve as an extension of the Global IT Service Desk and liaison to local operations leadership, meeting approved Service Level Agreements for support response and resolution. Site Ownership: Operate as the primary IT contact for your assigned site. Take ownership of all IT operations and asset health at the facility, including device management, user support, IT room maintenance, and on-site infrastructure. Represent the IT department to local site leadership and be responsible for communicating key updates and escalations.Customer Service and Communication: Create relationships of trust with business stakeholders by consistently modeling professionalism, competence, appropriate urgency, and trustworthiness. Develop an understanding of problems that local users face and work with IT management to develop appropriate resolutions. Ensure that end-user needs are met within agreed upon service level agreements. Provide feedback to appropriate IT resources where and when end user needs are not met and escalate support tickets accordingly within the parameters of existing standard operating procedures.Strong Team Player and Contributor: Work with project teams and the IT department to maintain or exceed quality expectations, deliver on project timelines, control IT costs, and provide superior customer care. Work well with colleagues within a fast-paced atmosphere. Combine strong attention to detail with an orientation towards results/execution.Advanced Technical Support: As members of IT operations, IT Technicians are entrusted with access to network, server, and cloud technologies (and requisite training) to quickly address on end users’ needs. IT Technicians serve as technical escalation points on the Service Desk and work closely with our Network, Server, Security, and Cloud teams. IT Technicians are also responsible for maintaining datacenters and network closets in accordance with IT standards. What You’ll Need: Associate or Bachelor’s degree in computer or computer-related field, or a comparable combination of schooling and professional experience.Advanced expertise with Microsoft operating systems and applications is required.Working knowledge of computer networking including DHCP, DNS, TCP/IP, Active Directory, and other networking fundamentals required.Strong understanding of computer hardware, mobile technologies, and peripherals required.Experience maintaining on-prem datacenter equipment and structured cabling required.Strong interpersonal and communication skills required.Authorized to work in the United States.SkillsActive directory, Help desk support, Windows, Troubleshooting, network troubleshooting, dhcp, dns, tcp/ip, Networking fundamentalsTop Skills DetailsActive directory,Help desk support,Windows,Troubleshooting,network troubleshootingAdditional Skills &amp; Qualifications- Strong Communication between manufacturing floor personal and corporate employees onsite.- Strong collaboration with remote service desk.- JOAT IT SupportExperience LevelIntermediate Level

DescriptionAs a Sr. IT Technician, you play a vital role in ensuring the effective operation and management of our organizational Information Technology (IT) assets. Your responsibilities will include deploying, supporting, and maintaining computer assets at your assigned facility, ensuring adherence to established guidelines. You will serve as an extension of the Global IT Service Desk and liaison to local operations leadership, meeting approved Service Level Agreements for support response and resolution. What You’ll be Doing:Site Ownership: Operate as the primary IT contact for your assigned site. Take ownership of all IT operations and asset health at the facility, including device management, user support, IT room maintenance, and on-site infrastructure. Represent the IT department to local site leadership and be responsible for communicating key updates and escalations.Customer Service and Communication: Create relationships of trust with business stakeholders by consistently modeling professionalism, competence, appropriate urgency, and trustworthiness. Develop an understanding of problems that local users face and work with IT management to develop appropriate resolutions. Ensure that end-user needs are met within agreed upon service level agreements. Provide feedback to appropriate IT resources where and when end user needs are not met and escalate support tickets accordingly within the parameters of existing standard operating procedures.Strong Team Player and Contributor: Work with project teams and the IT department to maintain or exceed quality expectations, deliver on project timelines, control IT costs, and provide superior customer care. Work well with colleagues within a fast-paced atmosphere. Combine strong attention to detail with an orientation towards results/execution.Advanced Technical Support: As members of IT operations, Senior IT Technicians are entrusted with access to network, server, and cloud technologies (and requisite training) to quickly address on end users’ needs. Senior IT Technicians serve as technical escalation points on the Service Desk and work closely with our Network, Server, Security, and Cloud teams. Senior IT Technicians are also responsible for maintaining datacenters and network closets in accordance with IT standards. What You’ll Need:Associate or Bachelor’s degree in computer or computer-related field, or a comparable combination of schooling and professional experience.Advanced expertise with Microsoft operating systems and applications is required.Working knowledge of computer networking including DHCP, DNS, TCP/IP, Active Directory, and other networking fundamentals required.Strong understanding of computer hardware, mobile technologies, and peripherals required.Experience maintaining on-prem datacenter equipment and structured cabling required.Strong interpersonal and communication skills required.Authorized to work in the United States.SkillsActive directory, Help desk support, Windows, Troubleshooting, network troubleshooting, dhcp, dns, tcp/ip, Networking fundamentalsTop Skills DetailsActive directory,Help desk support,Windows,Troubleshooting,network troubleshootingAdditional Skills &amp; Qualifications- Strong Communication between manufacturing floor personal and corporate employees onsite.- Strong collaboration with remote service desk.- JOAT IT SupportExperience LevelIntermediate Level

Top Skills DetailsProject management, Change management DescriptionWe are seeking a seasoned Sr. Manager – Organizational Change Management (OCM) to support a suite of complex, cross-functional IT deployments (local &amp; global) including SAP S/4HANA, Coupa, Kinaxis, Master Data Management (MDM), Contract Lifecycle Management (CLM), and other enabling tools. In this role, you will collaborate closely with the US OCM Lead and the designated Change Leads embedded in each project (mainly external consultants) as well as cross-functional stakeholders to ensure consistent, coordinated, and people-focused change deployment. You will bring overarching visibility, drive synergy across workstreams &amp; projects, and support the alignment of OCM strategies across the Servier US organization. This position requires a sr. professional with deep expertise in enterprise change management, strong stakeholder engagement skills, and experience navigating large-scale global IT transformations. Key Responsibilities:<ul><li>Change Management Strategy: Work in close partnership with Change Leads assigned to each project (e.g., S/4HANA, Coupa, MDM, CLM) and cross-functional stakeholders to deploy and monitor change strategies tailored to each initiative.</li><li>Change Management Coordination: Facilitates cross-project collaboration to identify overlaps, gaps, and interdependencies in the OCM approach.</li><li>Stakeholder Engagement: Provide guidance and oversight on stakeholder engagement plans and support Change Leads in mapping and engaging impacted stakeholder groups including Senior Leadership across functions and regions</li><li>Communication: Coordinate with project teams and Change Leads to deliver a cohesive communication plan that reflects both program-wide and project-specific changes, ensuring clarity and consistency of messaging across channels and teams</li><li>Training and Development: Oversee the integration of training plans across projects to ensure consistent end user preparation and skill-building, while supporting Change Leads and L&amp;D teams in building tailored content based on the different system, role, and process changes.</li><li>Change Management Deliverables: Lead the development of organizational change management deliverables for the US Digital Transformation leveraging existing artifacts where available and creating new artifacts when existing deliverables are not available. Where dedicated OCM resources are engaged (e.g. SPOT programs), ensure these deliverables are consistent with the overall Digital Transformation OCM framework and artifacts.</li><li>Readiness and Adoption Monitoring: Develop and track integrated change adoption metrics and readiness assessments with input from each Change Lead and provide guidance on mitigating change resistance.</li><li>Change Governance &amp; Reporting: Participate in change governance forums to represent cross-project change progress, issues, and decisions, and ensure alignment and transparency between change workstreams and overall transformation leadership.</li></ul> SkillsProject management, Change management Additional Skills &amp; QualificationsEducation:o Bachelor’s degree in Organizational Development, Business Administration, Human Resources or related field.o Certification in Change Management methodologies (e.g. Prosci, ADKAR or similar) preferred. Experience:o 10+ years of experience in Organizational Change Management, with a focus on large-scale ERP and digital transformation projects.o Strong hands-on experience supporting implementations of S/4HANA, Coupa, Kinaxis, MDM, and related tools.o Demonstrated ability to lead and coordinate change across multiple concurrent programs.o Experience working with and guiding local or project-specific Change Leadso Expertise in delivering structured change methodologies (e.g., Prosci, ADKAR, Kotter)o Strong understanding of pharma business processes, ways of working and 3PLs a pluso Previous Big 4 Consulting experience a plus Skills:o Excellent communication, interpersonal and stakeholder management skillso Proficiency in change management methodologies and tools.o Strong analytical and problem-solving abilities.o Solid understanding of key HR &amp; Talent Management processeso Experience with tools such as Microsoft Office &amp; project management tools.o Ability to work effectively in a fast-paced, global and dynamic environment.Experience LevelExpert Level

Sr. Organization Change Management Manager

DescriptionWe are seeking a skilled Senior Project Manager with direct experience in Node Splits and Mid-Splits to oversee upcoming regional Mid-Split projects. The ideal candidate will be responsible for end-to-end project coordination, vendor oversight in the field, and project tracking within SiteTracker.SkillsProject management, CATV, Mid Split, upgrade, TelecomTop Skills DetailsProject management,CATV,Mid Split,upgrade,TelecomAdditional Skills &amp; Qualifications•	Coordinate with internal teams (engineering, permitting, operations).•	Report on project milestones, risks, and progress to leadership.•	Ensure safety, quality, and compliance standards are met.•	Resolve on-site challenges and maintain construction timelines. •	8 - 10 years of project management and field coordination experience in telecom or construction environments.•	Strong in Node Split / Mid-Split projects.•	Proficiency in SiteTracker or similar project management tools.•	Experience managing multiple vendors and concurrent projects.•	Strong communication, leadership, and problem-solving skills.•	Willingness to travel frequently for site oversight (up to 80%).Experience LevelExpert Level

Sr. Project Manager

DescriptionThis PM will support multi-year Data Transformation project. Experience with managing complex enterprise-wide initiative involving multiple teams is a must. Experience leading Data Transformations projects is desired. Responsibilities:<ul><li>Define project scope, goals and deliverables in collaboration with management and stakeholders.</li><li>Develop project plans, timelines and milestones using appropriate tools.</li><li>Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.</li><li>Identify, obtain and adjust resources needed to achieve project goals.</li><li>Negotiate with department managers for the acquisition of required personnel</li><li>Set and continually manage project expectations with team members and other stakeholders.</li><li>Delegate tasks and assignments to appropriate team members.</li><li>Identify and resolve issues and conflicts within the project team.</li><li>Identify and manage project dependencies and critical path.</li><li>Track progress on project milestones, deliverables, timeline and budget</li><li>Manage cross-functional teams effectively</li><li>Collaborate with different areas of IT and the business to provide appropriate solutions for the Bank</li><li>Provide escalation path for problems, issues, or risks that project teams cannot resolve or manage on their own, such as a shortage of funding, resources, or deadlines that cannot be met</li><li>Follows Bank’s delivery and governance framework during the entire delivery lifecycle</li><li>Knowledge, Skills, Abilities &amp; Behaviors:</li><li>Experience managing complex enterprise-wide initiatives involving multiple teams is a must</li><li>Experience with data projects/transformations desired</li><li>Strong written and oral communication skills</li><li>Organized with attention to detail</li><li>Strong interpersonal skills</li><li>Persuasive, encouraging, and motivating</li><li>Ability to influence stakeholders</li><li>Ability to defuse tension among project team</li><li>Ability to bring project to successful completion, addressing any challenges along the way</li><li>Adept at conducting research into project-related issues and products</li><li>Must be able to learn, understand, and apply new technologies</li><li>Ability to effectively prioritize and execute tasks</li><li>Highly self-motivated and directed</li><li>Results driven with a keen attention to detail</li><li>Ability to absorb and retain information quickly</li><li>Ability to present ideas in user-friendly way</li><li>Ability to problem solve and think critically</li></ul>Education &amp; Experience:<ul><li>Must have experience using MS Office tools (Word, Excel, Power Point)</li><li>7+ years of experience in project management</li><li>Bachelor’s degree in Business Administration, Project Management, or a related field, or equivalent combination of education and experience in project management</li><li>Project Management Professional (PMP), Certified Associate in Project Management (CAPM), Certified Scrum Master (CSM) or Agile Certified Professional (ACP) certification desired.</li><li>Consulting experience desired</li></ul>Experience LevelExpert Level

Responsibilities &amp; Job Duties (include, but are not limited to):•	Drive the design, implementation, and deployment of software applications and systems in a fast-paced agile environment•	Work closely with product owner &amp; development team to flesh out requirements and solution design•	Lead triaging and troubleshooting of technical issues, seeing them through to resolution•	Interface with internal and external clients to ensure all technical solutions are considered and vetted•	Mentor and collaborate with peer software engineers through both high and low-level technical challenges•	Improve departmental and operating efficiencies by developing technical standards and practices•	Write unit and integration tests and perform other quality-oriented tasks as needed to ensure high quality software applications and systems•	Review the work of engineers of every skill level•	Deliver high quality architecture solutions for technology and operational excellence Required Qualifications:•	Possess bachelor’s degree or equivalent experience/technical training•	Excellent oral, written, and listening skills•	Proven ability to work independently or as part of a team•	Extensive knowledge of commonly used concepts, practices and procedures within the software development field•	Strong desire to learn and help others learn•	Demonstrated experience as the primary SME (subject matter expert) of large, complex software products•	Experience in every area of software development (server-side, front-end, database/document storage, reporting, etc.)•	Excellent problem-solving ability•	7+ years’ experience as a Software Engineer or related Software Development technical role Preferred Qualifications:•	Experience in Microsoft .NET technology stack (C#, MVC .NET, ASP.NET, et al)Experience with Microsoft SQL Server•	Familiarity with the event ticketing industry•	Experience in deployment automation and IaC (infrastructure as code)•	Experience with Azure Benefits:•	Competitive salary•	Bonus structure•	401k with company match•	Unlimited vacation•	Medical/Dental/Vision insurance•	Long-term and short-term disability•	Life insurance•	Paid maternity leave Perks:•	$1,000 employee ticket credit•	Company outings to local live events, including Suite tickets to Kansas City’s premier events•	Company kitchen includes daily complimentary breakfast, lunch, snacks and drinks for employees•	Company happy hours on the first Friday of every month•	Employee referral program•	Casual dress codeSkillsC#, Azure, React, JavaScript, Terraform, DockerTop Skills DetailsC#,Azure,React,JavaScriptAdditional Skills &amp; QualificationsNeeds individuals that are adaptable/willing to pivot on project work based on changes with business needs, from time to time.Strong initiativeExperience LevelIntermediate Level

Sr. Software Engineer

DescriptionTEKsystems is seeking a Sr. Systems Engineer to support large-scale migration and operations on a large, high-profile DOD contract. The I3TS program provides enterprise-wide IT support to enable DTRA’s Information Management &amp; Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities to DTRA’s internal and external mission partners operating in CONUS and OCONUS locations. The Sr Systems Engineer will deploy new Windows and Linux servers and provide support for maintaining and enhancing cloud infrastructure as well as the day-to-day maintenance support for troubleshooting Linux/Windows cloud systems and servers. This role requires an individual with technical expertise administering the full lifecycle of Linux and Windows platforms as code. The candidate will provide Windows engineering support to develop automations for the building and patching Linux and Windows servers, Red Hat Satellite and Ansible Automation Platform in support of maintenance, upgrades and new systems being deployed. This role is responsible for interacting with product owners across multiple sprint teams and working other engineers to troubleshooting problems for multiple systems and network environments. This role analyzes recurring problems and initiates solutions for preventing reoccurrence and analyzes existing infrastructure for tuning/performance enhancements. 	• Perform best practice engineering support for a cloud environment consisting of Linux and Windows Servers. 	• Perform application packaging, deployments, documentation, and release control utilizing Jira/Jenkins and Ansible Automation Platform. 	• Provide advice, technical consultation, and Tier 3/Tier 4 support guidance by analyzing and resolving problems and evaluating alternative means of satisfying user requirements. 	• Engage in requirements gathering and validation with stakeholder groups and end users to understand and address current needs across server environments, as well as emerging/future trends. 	• Research, test, and deploy security patches and vulnerability mitigation and remediation configuration changes. 	• Provide support for the implementation, troubleshooting and maintenance of complex IT systems. 	• Perform automation tasks through scripting and testing. 	• Effectively support a blend of operational and test network engineering/administration activities. 	• Create and maintain Standard Operating Procedures (SOPs) and technical documentation. 	• Provide follow-up reports (technical findings, feedback, and resolution steps taken) for Root Cause Analysis and process improvement initiatives.Additional Skills &amp; QualificationsRequired Qualifications: 	• Minimum of a Bachelor’s degree in Science, with 12-15 years&#39; experience or Master&#39;s degree with 10-13 years of experience (additional years of directly applicable experience may be accepted in lieu of a degree). 	• Experience building, configuring, patching and maintaining Windows/Linux Servers via Ansible or other automation platforms. 	• Thorough understanding and/or experience with Azure Cloud Services 	• Knowledge of basic networking and network protocols (e.g. TCP/IP, routing, firewalls, SSH, VPNs) 	• Hands-on experience with reviewing system logs and events to resolve issues. 	• Develop and provide solutions to complex technical issues and problems that impact dev, test and production computing enclaves. 	• Experienced with creating and managing critical system work instruction and Standard Operating Procedure documentation. 	• Expertise in the Atlassian tool suite, to include JIRA and Confluence 	• Current IAT Level II or higher Certification such as Security + or CISSP Desired Qualifications: 	• Experience building and delivering IaaS servers and platforms via Infrastructure as Code. 	• Experience Deploying and Scaling Azure Virtual Desktop Environments via Azure Functions or other automation platforms. 	• Experience utilizing Azure Blueprints, Azure Functions and Ansible Automation Platform along with other Dev/Ops – CI/CD toolsets to deliver automation across multiple platforms and environments. 	• Experience Deploying and maintaining complex infrastructure environments with Web Tier/Application Tier and Data Tier architectures. 	• Recognized cloud certification, such as Amazon Web Services (AWS) Certified Solutions Architect, Cloud Certified Professional

Sr. Systems Engineer - Top Secret Clearance Required

One North is a digital experience agency that combines curiosity, scale, and agility to shape the future. As part of TEKsystems, a leading provider of business and technology services, we offer boutique solutions to solve complex problems. Our multidisciplinary teams of strategists, designers, and technologists excel in research and discovery, experience strategy, design, experience management, and technology implementation. Whether clients are establishing a vision for an experience or optimizing an existing one, we help businesses understand their audiences, design experiences, maximize technology, and bring their digital ideas to life. The world’s most successful companies rely on us to forge the future through electrifying work that sparks innovation and drives results. Here’s what the opportunity supported through our TEKsystems Global Services (TGS) Talent Acquisition Team requires: Position Overview One North is seeking an energetic and motivated Studio Manager I with expertise in web product lifecycle management to be part of our studio team. In this role you will be responsible for managing multiple, multi-faceted studio teams responsible for web authoring, web maintenance, and product management, supporting a complex client portfolio. As a vital member of our team, you will report to, and be under the guidance of, Studio Operations, and you will partner cross-functionally with agency leadership to innovate and evolve current capabilities, ensuring KPIs and SLAs are met. The ideal candidate will bring experience from agency and studio backgrounds, with a robust track record in pitching, developing solutions/approaches, team formation, workflow oversight, client interactions, and reporting. The ability to effectively communicate both up and downstream is a must, along with a results-oriented and positive attitude. At least 5 years of leadership experience is preferred for this position. The responsibilities below are not exhaustive and may require adjustment based on internal and client requirements. This role will ideally be based in the Chicago area, but we are open to remote locations across the U.S. Responsibilities •	Serve as the main client contact, overseeing communication, feedback, and team adjustments while building relationships to drive new initiatives and program growth.•	Evaluate opportunities and formulate strategies to improve delivery standards, increase productivity, drive growth, and innovate, in collaboration with Operations and Practice.•	Manage and mentor a group of multi-disciplinary team leads, which may include offshore teams and/or third-party vendors.•	Ensure deliverables and plans are on track, risks are identified and mitigated, and problematic developments are assessed and resolved.•	Develop methodologies to gather qualitative and quantitative data about the team and the work, surfacing results to optimize workflows, drive efficiencies, and enhance team performance.•	Develop and present client business reviews, new business pitches, and leadership presentations.•	Hold monthly Studio All Hands Meetings to provide team, business, and client updates.•	Foster a culture of excellence, growth, and multi-disciplinary collaboration, balancing team, business, and client needs.•	Seek opportunities for professional development, welcome constructive feedback, and apply learnings to improve skills.•	Stay updated with industry trends to bring innovative ideas to the team.•	Adhere to security protocols and confidentiality agreements to ensure the protection of sensitive information.•	Develop fluency in the client’s brand and culture. Skills &amp; Qualifications •	5+ years as a Studio or Creative Operations Manager leading medium to large teams in fast-paced studio and client settings•	Proficient in Adobe Workfront, agile and waterfall methodologies is a must •	Experience with other project management tools is highly desirable, with knowledge of Adobe Creative Suite, Figma, GitHub, HTML, CSS, etc. a plus•	Proven leadership in building high performing teams, client relationships, and cross-functional collaboration•	Exceptional communication skills, able to lead business discussions with clients and senior leaders•	Experience in the Healthcare sector or similarly highly regulated field (i.e. Legal, Financial sectors preferred)•	Strong business acumen, decision-making, problem-solving, and conflict resolution skills•	Highly analytical, thriving in iterative environments and applying data-driven insights to drive decision-making•	Collaborative, with a strong work ethic, prioritization skills, and attention to detail•	Proven ability to develop customer solutions that meet financial and strategic objectives•	Passionate about digital product management and staying current with emerging technologies•	Experienced in creative web production processes and ticket-based systems•	Self-aware and open to feedback, proactively learning from mistakes to continuously improve•	Project management certification (PMP) or other similar training is preferred•	Bachelor’s degree desired, but not necessary•	Agency or vendor experience is required

Studio Manager I

DescriptionResponsibilities: - Ensures the retention of material and supplies for future use and in support of production and/or engineering. - Responsible for the accountability and accuracy of physical records. - Provides transportation of material and correspondence within the local business environment. - Maintains functional records in support of internal and external audits to ensure compliance with established policies and procedures. - Manages develops or conducts delivery in accordance with established local business policies procedures and public law. - Ensures accuracy of delivery information. - Ensures: finished goods inventories non-proprietary government property inventory transportation import/export requirements and customer returns in conjunction with business area personnel. Basic Qualifications: - Bachelors degree in supply chain management Logistics Business Administration or a related field. - Minimum of 5-8 years of experience in supply chain management or a similar role. - Professional certification such as APICS Certified Supply Chain Professional CSCP or CSCA. - Experience with supply chain management software e.g. SAP Oracle MS Dynamics. - Proven experience in a supply chain role preferably in the same industry. - Strong analytical skills the ability to interpret complex data understanding of supply chain principles and best practices. - Experience with data analysis tools and techniques. - Excellent problem-solving skills and attention to detail. - Ability to work in a fast-paced dynamic environment. - Strong negotiation and interpersonal skills. - Knowledge of industry- specific regulations and compliance requirements. - Proficiency in Microsoft Office Suite especially Excel. - Ability to manage multiple projects and priorities simultaneously. Preferred Qualifications: - Detail-oriented with strong organizational skills. - Ability to work independently and as part of a team. - Strong decision-making skills and the ability to resolve issues effectively. - Knowledge of logistics transportation and inventory management. - Proven ability to negotiate contracts and maintain strong supplier relationships. - Strong problem-solving skills and the ability to think strategically

Supply Chain Logistics Specialist 2

<h2>Service Desk Analyst</h2>We’re seeking a customer-focused Service Desk Analyst to join our IT support team. This role serves as the first point of contact for internal and external users, providing technical assistance across a wide range of hardware, software, and systems. If you thrive in fast-paced environments and enjoy solving problems that make people’s work lives easier, we’d love to hear from you.<h3>Responsibilities</h3><ul><li>Provide in-person and remote support through the IT Service Desk and walk-up support bar.</li><li>Assist users with setup and troubleshooting of laptops, mobile devices, printers, and collaboration tools.</li><li>Deliver first- and second-line technical support for operating systems, productivity software, and AV/telecom equipment.</li><li>Support onboarding of new employees with initial IT setup and orientation.</li><li>Monitor and respond to service tickets, ensuring timely resolution and adherence to SLAs.</li><li>Maintain accurate documentation and asset records in the configuration management database (CMDB).</li><li>Collaborate with team members to improve service desk processes, FAQs, and training materials.</li><li>Participate in change management reviews and associate recurring incidents with change activities.</li><li>Proactively identify and escalate potential issues to ensure business continuity.</li><li>Provide excellent customer service and contribute to a positive support experience.</li></ul><h3>Required Qualifications</h3><ul><li>3+ years of experience in Help Desk or technical support within an enterprise environment.</li><li>Strong troubleshooting skills across hardware, software, and network issues.</li><li>Familiarity with ticketing systems and remote support tools.</li><li>Excellent communication skills and a customer-first mindset.</li><li>Ability to work independently and collaboratively in a small team setting.</li><li>Understanding of IT service management principles (e.g., ITIL).</li><li>Experience supporting both macOS and Windows environments.</li><li>Proficiency with productivity and collaboration tools (e.g., office suites, video conferencing platforms).</li><li>Working knowledge of LAN/WAN networking fundamentals.</li></ul><h3>Preferred Skills</h3><ul><li>Experience with device provisioning and endpoint management platforms.</li><li>Familiarity with enterprise-level support for printers and AV systems.</li><li>Exposure to service catalog development and knowledge base maintenance.</li><li>Ability to train and mentor junior support staff.</li></ul><h3>Additional Details</h3><ul><li>Entry-level applicants with strong foundational skills and a passion for IT support are encouraged to apply.</li><li>This role requires occasional physical tasks such as moving IT equipment and replacing printer consumables.</li><li>A strong work ethic and commitment to delivering high-quality service are essential.</li></ul>

Support Analyst

DescriptionREMOTE, 7am - 6pm Eastern Time Hours, 40 hours per week. MUST HAVES:Surgical Coding for an Outpatient Ambulatory Surgery CenterOrtho, ENT, GI Position Summary:The Medical Coder is responsible for reviewing, analyzing, and accurately assigning ICD-10-CM, CPT, and HCPCS Level II codes to surgical procedures and related diagnoses performed in the ASC setting. This role ensures coding compliance in accordance with official coding guidelines, payer policies, and regulatory requirements to optimize reimbursement and support the center’s financial integrity. Essential Duties &amp; Responsibilities:•	Review operative notes, pathology reports, and supporting documentation to determine appropriate procedure and diagnosis codes.•	Assign accurate CPT, ICD-10-CM, and HCPCS Level II codes in accordance with CMS, AMA, ASC, and payer-specific guidelines.•	Apply correct modifiers to reflect the procedure performed, laterality, multiple procedures, staged, or other required distinctions.•	Abstract relevant data into billing software and ensure accurate claim submission•	Ensure timely and accurate coding of all ASC encounters to meet billing deadlines.•	Collaborate with clinical staff, providers, and revenue cycle teams to clarify documentation or resolve discrepancies.•	Identify and report documentation trends, coding errors, or compliance risks.•	Assist with appeals and denials related to coding or medical necessity.•	Maintain current knowledge of coding updates, payer policies, and compliance regulations affecting ASC services.•	Support coding audits and implement feedback from quality reviews.•	Monitor and respond to payer coding updates or regulatory changes relevant to ASCs.•	Assist in tracking coding productivity, accuracy, and denial trends for quality assurance. Qualifications:Required:•	High school diploma or equivalent.•	Certified Professional Coder (CPC), Certified Coding Specialist (CCS), or equivalent coding credential.•	Minimum 2 years of medical coding experience, with at least 1 year in an ASC, surgical, or outpatient procedural setting.•	Strong understanding of CPT and ICD-10-CM coding for surgical specialties (e.g., orthopedics, ophthalmology, gastroenterology).•	Proficiency in coding procedures for common specialties such as orthopedics, ophthalmology, ENT, GI, pain management, or general surgery.•	Strong understanding of CPT guidelines for outpatient surgery and Medicare’s ASC payment system.SkillsSurgical Coder, Surgical Coding, ASC, Ambulatory Surgery Center, Outpatient Surgery, Ortho, GI, ENT, CPC, CCPC

Surgical Coder

DescriptionFront Desk Coordinator - Women’s Services Clinic Hours: Monday through Friday from 8AM to 5PM EST We are seeking a detail-oriented and patient-focused Front Desk Coordinator to join our Women’s Services clinic. This role is primarily responsible for patient registration and appointment scheduling, including coordinating surgical procedures. While extensive surgical scheduling experience is not required, familiarity with the Department of Surgery and general surgical scheduling is preferred. Key Responsibilities:<ul><li>Greet and assist patients at the front desk in a welcoming and professional manner.</li><li>Perform patient registration and schedule appointments using EPIC.</li><li>Coordinate surgery scheduling with clinical teams; prior experience in surgical scheduling is helpful but not mandatory.</li><li>Collaborate with internal departments to ensure smooth patient flow and accurate scheduling.</li><li>Maintain confidentiality and accuracy in patient records and communications.</li></ul>Preferred Qualifications:<ul><li>Experience using EPIC for patient registration and scheduling.</li><li>Background in Women’s Services is a plus.</li><li>Strong organizational and communication skills.</li><li>Ability to work independently and as part of a team.</li></ul>

Surgical Scheduler

Learn more about free job search tools, learning opportunities, and exclusive member events.

Discover CareerCircle

Access resources to advance your job search and career growth.

Tools & Training

Explore a wide range of job opportunities that match your skills and career goals.

Search Jobs

Create a professional resume that captures the attention of top employers with our easy-to-use tool.

Resume Builder

Prepare for your next interview with our expert tips and strategies.

Interview Prep

Discover in-depth profiles of leading employers to find your ideal workplace.

Search Companies

Develop in-demand skills with curated courses for today’s job market.

Courses

Access career resources and job postings anytime, anywhere with our app.

Mobile App

Source skilled talent and build your team.

Talent Acquisition

Access skilled talent ready to excel via our AI-driven platform, virtual events, and recruitment services.

CareerCircle TalentConnect

Transform your workforce and hiring practices with essential training and continuing education.

InclusiveU

Broaden your talent pool with dedicated support for individuals with disabilities.

Getting Hired Powered by CareerCircle

Mission aligned solutions supporting Non-Profit Organizations, Educational Institutions, Local Workforce Development Boards, and Learning Providers.

Upskilling & Job Advocacy

Upskilling solutions designed to empower members with in-demand skills training and ongoing support for successful certificate completion.

CareerReady

Job advocacy solutions to connect job seekers to inclusive employers through dedicated recruiting support.

CareerAdvocacy

Learn how we connect all communities with careers and build skilled talent pipelines.

About CareerCircle

Discover answers to common questions and gain insights into our goals and services.

Reach out to us for inquiries, support, or to learn more about our mission and services.

Contact

Explore our blog for latest news and trends for job seekers and employers.

Blog

Access our virtual career fairs, job seeker workshops, and employer focused webinars.

Events

Discover valuable resources to enhance your hiring strategy and drive organizational success.

Employer Resources

Get the latest news and updates on our mission, partnerships, and community impact.

TEKsystems Jobs

Browse TEKsystems Jobs

JOB SEEKERS

EMPLOYERS

COMMUNITY PARTNERS

ABOUT

RESOURCES