Duration: 12+ months W2 contractLocation: Hybrid - Charlotte, NC | Boston, MA | NYC, NY Top Skills&#39; Details<ul><li>5+ years of enterprise experience in Experience/Product Design role</li><li>Figma</li><li>Financial services preferred</li></ul>DescriptionDesign, optimize and deliver useful and elegant best-in-class digital experiences working from a multidisciplinary, holistic perspective from concept to execution and implementation – applying a broad range of product design capabilities across user experience and visual design to craft complete product and experience solutions · Partner with a diverse set of project stakeholders and cross-functional teams – including product management and engineering. Build influence and partnerships with stakeholders outside of ongoing project work. · Collaborate with researchers, technologists, designers and delivery managers across the team · Develop and deliver advanced experience design deliverables across the discovery and delivery design workflow with limited oversight, including: information architectures, user flows, wireframes, high fidelity designs, compositions, design specifications, redlines and prototypes. Deliver exemplary solutions leveraging internal and external best practices and methods. · Design digital experiences across web, mobile web, and native apps (iOS and Android) · Support and leverage evaluative testing across the customer journey, from rapid user testing to usability studies. · Evaluate and benchmark existing product and service experiences. · Participate actively in design critique and be available as a mentor and resource to other designers · Work on multiple complex designs/projects, managing time and expectations with stakeholders across the organization and XD, staying knowledgeable on project and product details. Drive timely, quality delivery by managing multiple projects and actively providing status updates to XD and partner management. · Respect standards, reflect our design system patterns in work and champion best practices while also helping us set visions for innovative digital and technology experiences. · Use excellent visual, communication and storytelling skills. Demonstrate thought leadership by challenging the status-quo, present independently and navigate questions, conceive, pitch, execute creative ideas, patterns and standards. You’re a person who has (required skills): · 5+ years of industry design experience operating as an end-to-end multidisciplinary product designer, with strong capabilities across a range of design disciplines with a portfolio of designs that you’re proud of · Extensive experience designing multi-channel consumer-facing apps, responsive web and websites including complex system, user, ecommerce and transactional experiences · Expert understanding of user-centered design principles and best practices and rapid ideation processes like Lean UX, Design Sprints, and Agile · A track record for working with cross-functional product development and design teams to ship customer-facing digital products · Ability to design with a design system and within brand guidelines · Experience defining and utilizing quantitative and qualitative data to inform and inspire design · Highly proficient with Figma, InVision and Sketch · Financial services experience a plus And you are a person who: · Is a self-motivated problem solver with a strong work ethic, reliable issue resolution and time management skills with an intense focus on achieving results · Works well with others, builds and nurtures strong relationships and fosters a diverse and inclusive environment · Has a track record of maximizing impact, leading design work, being reflective and inspiring others to do their best work · Has a strong interest in, and aptitude for self-learning new design and technology skills · Demonstrates strong listening, with excellent communication, and presentation skills · Adapts quickly and positively to change SkillsProduct design, Ux design, Figma, mobile, web, payments Experience LevelExpert Level

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Senior UX Designer (Fintech Experience Required)

Descriptioncandidate must be located in or close proximity to Dallas and have 2+ years Physical Alarm Systems Programming A security technician installs, maintains, tests, and repairs physical and digital security systems, including access control, video surveillance (CCTV), intrusion detection, and computer network security tools. Key responsibilities involve reading blueprints, wiring low-voltage circuits, troubleshooting system malfunctions, performing preventive maintenance, providing user support, and managing documentation and parts inventory. The role requires strong technical skills, the ability to interpret technical manuals, a valid driver&#39;s license, and often involves physical work and adherence to safety protocols. Install, test, troubleshoot, repair, and maintain all Security systems at customer sites.Installation will include, but not limited to: Video Surveillance systems, IP and Analog cameras, wireless, Access Control panels, Intrusion Panels, magnetic locks, card readers, motion sensors, door contacts, electric door strikes, etc.Perform assigned projects within scope, in a timely manner, and on budget.Provide customers with system operation and training.Excellent attention to detail including maintaining concise daily records and following of operational standards and practices.Coordinate with Project Management and Field Technicians for project scheduling.Skillsaccess control, installation, alarm installation,physical alarm system programming Top Skills Detailsaccess control,installation,alarm installation, physical alarm system programming Additional Skills &amp; QualificationsMust have PPE before starting: Hard hat with chin strips ($20-$200 which they don&#39;t have to have an expensive one), safety glasses, steel toed shoes, vest, In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to stand, climb, walk, sit, push, pull, squat, crawl, and stoop. The employee is regularly required to use hands to finger, handle, feel objects, and type on keyboard; reach with hands and arms; talk and hear. Specific vision abilities required by the job include close vision, distance vision, depth perception, and the ability to adjust focus. The use of power tools will be required to effectively perform this position. The employee must occasionally lift and/or move up to 50 poundsExperience LevelIntermediate Level

Service Alarm Tech

Low Voltage Alarm Technician -Service Looking for someone who has worked with commercial low voltage alarm systems on the service side. Any service with Fire Alarms, Access control, card readers, mag/door locks, CCTV/camera systems is great. Will be doing mostly service on the alarm devices with some installations as well. SkillsCat6, Cat5, Cabling, Low voltage, Cable, Audiovisual, audio/video, Cable installation, Cable puller, wiring, CCTV, Access control, Alarm installation, fire alarm, fire alarm system, fire alarm installation, IP cameras Additional Skills &amp; QualificationsCommunication is important. This person needs to be reliable and have a strong ethic. Must be able to take direction and be willing to learn. Pay Ratedepending on experience $23hr-$30hr+ ﻿

Service Alarm Technician

DescriptionA security technician installs, maintains, tests, and repairs physical and digital security systems, including access control, video surveillance (CCTV), intrusion detection, and computer network security tools. Key responsibilities involve reading blueprints, wiring low-voltage circuits, troubleshooting system malfunctions, performing preventive maintenance, providing user support, and managing documentation and parts inventory. The role requires strong technical skills, the ability to interpret technical manuals, a valid driver&#39;s license, and often involves physical work and adherence to safety protocols. Install, test, troubleshoot, repair, and maintain all Security systems at customer sites.Installation will include, but not limited to: Video Surveillance systems, IP and Analog cameras, wireless, Access Control panels, Intrusion Panels, magnetic locks, card readers, motion sensors, door contacts, electric door strikes, etc.Perform assigned projects within scope, in a timely manner, and on budget.Provide customers with system operation and training.Excellent attention to detail including maintaining concise daily records and following of operational standards and practices.Coordinate with Project Management and Field Technicians for project scheduling. Skillsaccess control, installation, alarm installation Top Skills Detailsaccess control, installation, alarm installation Must have PPE before starting: Hard hat with chin strips ($20-$200 which they don&#39;t have to have an expensive one), safety glasses, steel toed shoes, vest, In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to stand, climb, walk, sit, push, pull, squat, crawl, and stoop. The employee is regularly required to use hands to finger, handle, feel objects, and type on keyboard; reach with hands and arms; talk and hear. Specific vision abilities required by the job include close vision, distance vision, depth perception, and the ability to adjust focus. The use of power tools will be required to effectively perform this position. The employee must occasionally lift and/or move up to 50 pounds Experience LevelIntermediate Level

Service Alarm Technician (Dallas)

TEKsystems is looking for a Service Desk that will be 100% onsite for one of our great clients here in the Asheville, NC area. They offer great training, stability, growth and more. See the top skills below... <ol><li>2-3 years of Service Desk /IT Support</li><li>Experience with ServiceNow</li><li>1-3 years Active Directory, Office 365 and Windows 10/11</li></ol>Description:Our client is looking for a Service Desk that will provide primarily phone support. This includes but is not limited to handling fixes over the phone, remote into machines, password resets and more. They will be taking about 30-35 calls daily to troubleshoot issues for end users. They will also support hardware in person and will be 100% on site. Workplace TypeThis is a fully onsite position in Asheville,NC.

Service Desk

Description Position: Helpdesk TechnicianLocation: Austin, TX Number of Positions: 1Duration: 18 months Interview Process: 2 Step Process (One TEAMS interview and then an Onsite interview) Posting - Will be released this week Locations: 1 Positions will sit at the Austin, TX site location Note: Manager likes to see candidates that have at least 2-3 years of Helpdesk experience in an enterprise environment. Candidate need to have experience with providing support for Windows 10/11, Office 365, working with a ticketing systems, and understanding of navigating issues through a Knowledgebase. Important!!!!! - All candidates coming onboard with have to do phone as well as chat support, so they need to have previous experience in doing that. Shift: Candidates will work onsite starting day one, but will be able to work remotely on Friday&#39;s. After 90 days if candidates are hitting all of their metrics, they will be granted an opportunity to work 2 days remote a week. Mid Level: Skills equiv. to 3-5 years in comparable position. Responsible for helpdesk and/or desktop support for systems. Experience with 1st and/or 2nd level support. Strong customer service skills, strong people and interpersonal skills. Must have strong verbal and written communication skills. Responsibilities:• Diagnose and troubleshoots end user desktop application issues and provides appropriate solution.• Provides timely resolution of problems or escalation on behalf of the customer and ensures their satisfaction• Provides incident status updates to management and end-users per service level guidelines• Support and maintain effective relationships with users Develops, documents, and implements standard operating procedures and customer service guidelines relating to remote IT support• Provide support for PCs, laptops, printers, cell phones, and tablets etc.• Support end users in their use of applications such as Microsoft Office, ERP, CRM, VPN, Citrix, and MDM (mobile device management)• Performs account management and maintenance for various applications and systems (e.g., creates or modifies user accounts and permissions, and performs password resets).• Communicates with customers at all levels of technical and non-technical skills sets Follow all standard operating procedures (SOP) through the effective use of Knowledge management• Required Experience: 2+ years of experience working in a service desk or customer service environment Minimum 1 year technical support experience Minimum 1 year chat support experience Experience using ITSM platforms (SmartIT / Remedy, ServiceNow, Cherwell) and remote support tools (SCCM, Software Center, Client Center Configuration Manager) Ability to type at least 40 words per minute Ability to multitask effectively and handle 2-3 concurrent chat sessions at a time Working knowledge of PC technical support, systems administration, networking, Windows and Mac OS Bachelor’s or Associates degree in Information Training: Candidate will go through a 3 week training period once they are brought onboard with clients in-house trainer.Additional Skills &amp; Qualifications• Currently agents take around 30-40 calls a day• Candidate must have experience in resolving issues via phone and chat; need resources that can multi-task and do 2 chats at once if needed.• Candidate must be able to receive constructive feedback• Performance Reviews: Candidate will receive monthly reviews on their performance so they know where they stand SkillsWindows 10/11, M365, Chat Top Skills DetailsWindows 10/11,M365,Chat Additional Skills &amp; Qualifications• Currently agents take around 30-40 calls a day• Candidate must have experience in resolving issues via phone and chat; need resources that can multi-task and do 2 chats at once if needed.• Candidate must be able to receive constructive feedback• Performance Reviews: Candidate will receive monthly reviews on their performance so they know where they stand• Candidate must have experience with working with ticketing systems, SCCM, Active Directory, Remote Tools, and MS Offic Experience LevelIntermediate Leve

Service Desk Analyst

DescriptionThe Service Desk Analyst is responsible for providing telephone support for Firm applications, PCs, laptops, tablets, smartphones and telephone equipment. ESSENTIAL JOB DUTIES &amp; RESPONSIBILITIES•	Diagnose individual and Firm-wide problems accurately, distinguishing between software, hardware and/or network issues•	Apply expert knowledge of “STB applications”, such as MS Windows 10/11, Outlook, MS Office, Worksite, Diaries, IE, Citrix, Acrobat, STBWeb and legal research tools to troubleshoot and resolve problems•	Educate users and team members on software and support issues•	Communicate clear, concise, step-by-step procedures to users•	Escalate Firm-wide system problems according to Department guidelines•	Create a call tracking ticket for every issue handled, including all relevant information in a concise manner when escalating user problems to 3rd level support•	Prioritize issues based on urgency and according to Department guidelines•	Follow up with users to ensure issues have been satisfactorily resolved•	Document troubleshooting steps to share with User Support and others as appropriate•	Make suggestions for departmental technical procedures and troubleshooting knowledgebase•	Troubleshoot with vendor support to resolve technical issues•	Understand all methods of accessing the Firm’s systems remotely; effectively troubleshoot user remote access problems, e.g. Citrix, VPN•	Configure, test, troubleshoot smartphones and other devices for domestic and international use ensuring that secured and adequate connectivity is available at the traveler’s destination•	Assist with laptop imaging and configuration, wipe devices according to Department guidelines and restore laptop to original configuration upon return•	Troubleshoot and resolve basic telephone equipment problems•	Perform other duties as assignedEDUCATION REQUIRED•	High School diploma or GED equivalent requiredPREFERRED•	TECHNICAL SKILL COURSEWORK PREFERRED SKILLS AND EXPERIENCEREQUIRED•	2 to 4 years of relevant experience required•	Ability to present information effectively verbally and in writing•	Ability to communicate step-by-step procedures to users in a clear and concise manner•	Basic math skills: addition, subtraction, multiplication, division•	Working knowledge of Windows 10, iManage, MS Office, document comparison software (i.e. ChangePro), Diaries System, SharePoint, telephone support, smartphones, tablets and laptops•	Ability to effectively prioritize and plan work to meet deadlines in high pressure environment•	Strong attention to detail, analytical and problem solving skills•	Strong customer service skills•	Ability to master functionality of new Firm applications quickly and effectivelyPREFERRED•	N/a SkillsWindows 10/11, Office 365, MFA, VPN, iManage, Intune, ServiceNow Top Skills DetailsWindows 10/11,Office 365,MFA,VPN Additional Skills &amp; QualificationsCandidates must have excellent customer service skills and communication skills. The position is 100% remote but candidates must live in the New York metro area in case they want to convert this person to full time in the future. Experience LevelIntermediate Level

**This is a service desk role (phone support only) that sits onsite in New Haven (this person is responsible for parking). It is not entry level and requires min 2-3 years of help desk experience in a call center environment. This role is a 6 month contract to start** DescriptionThis higher ed client is seeking a well rounded helpdesk specialist. 80-100% phone support. Teams supports 10,000-20,000 end users mostly admin but some students and faculty. When hiring personnel Yale likes the most &quot;wide range&quot; experience possible. XP, MAC, Vista, some Linux. Team troubleshoots the University&#39;s STAR (HR) site, EMS. procurement tools, business applications, and some oracle tools. Some network troubleshooting and backup restoring as well, mail email is outlook. Tier 1 and 2 troubleshooting. Must haves are a Bachelor&#39;s degree, Exp in XP and at least a knowledge of MAC or Linux. Must have an A+, Network+, Microsoft, Dell, or Apple cert. Must be QUALITY, good customer presence, great documentation, and work well with others. They use HP service desk but any prior experience with ticketing system will do. Looking at 1 year plus contract but with the option to be taken on perm after 6 months.Essential duties of positionIdentify and analyze hardware, software and network-related problems. Troubleshoot and resolve problems whenever possible. Collaborate with other ITS departments as needed; maintain ownership of the ticket issue to ensure prompt and through resolution.Troubleshoot complex issues, via remote access tools, relating to installation, configuration and functional /technical support of software and university systems.Proactively provide preventative maintenance; keep abreast of current installed operating systems, application software, and computing standards to ensure all versions are up-to-date as recommended by ITS and external application vendors.Install and coordinate repair of a wide variety of computing devices and peripherals on the desktop and attached to the Campus network.Develop and maintain Knowledge Base content based on Subject Matter Expert (SME) role. Support clients in the use of their desktop equipment by instructions and informational interactions.Provide Tier I and Tier II support for University applications, including web browsers, email, Oracle financials, HR and Procurement Web applications (including ePortal, SciQuest, Expense Management System (EMS), and Accuship).Work with other ITS or external computing support organizations to perform root cause analysis and develop permanent solutions to prevent recurring issues.Develop and document technical procedures, including testing of hardware and software products.Create and maintain Knowledge Base content, based on assigned Subject Matter Expert (SME) role. Support clients and colleagues through informal training and instruction.Assure compliance with University security policies and procedures.Troubleshoot client home support needs as related to conducting University business.Provide coverage for ITS Client Accounts, if needed.Document work in departmental work order tracking database on a daily basisSkillsMAC, XP, HelpdeskAdditional Skills &amp; Qualificationsmust be presentable, customer focused, and get along well with othersExperience LevelExpert LevelPay and BenefitsThe pay range for this position is $15.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your jobclassification and length of employment. Benefits are subject to change and may besubject to specific elections, plan, or program terms. If eligible, the benefitsavailable for this temporary role may include the following:• Medical, dental &amp; vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a hybrid position in NEW HAVEN,CT.

Service Desk Technician

DescriptionService Desk Group:Team is made up of both Tier 1 and Tier 2 Help Desk individuals. This individual team is about 5 Service Desk Techs. This team end users are all internal users to help keep the business running. The environment is 100% Windows 10. The virtual environment is VMware. They also use ServiceNow as their ticketing system, but are open to seeing individuals with other ticketing systems experience. Why is This Role Open?: They have had some turnover with the service desk team as of late. Someone left for another company, someone got promoted to a hire team Day to Day:A Typical day to day for this person, about 80 percent of the workload is request based: Meaning onboarding new hires, putting together hardware kits to take home, granting access. And then the other percent is break fix. O365 (basic troubleshooting of O365 products, Active Directory (adding new users and group policies), Cisco based communications (This is the environment they will be working in but it is not super important to have prior) ServiceNow ticketing system (ticketing system in general, and ServiceNow is a plus). Work load wise (about 20 tickets a day) Tickets will get funneled from the tier 1 team, some walk ins. About 1500 internal users total they will be supporting. We need someone who has about 2-3 years of experience. They are working the standard 8-5 shift. They have an office in Morrisville and Durham and they will rotate weekly. Required SkillsIntune, Azure AD, Active Directory, Exchange Top Skills DetailsHelp desk,Service desk,Troubleshooting

Our client is looking for a ServiceDesk resource with strong knowledge of Microsoft Products. Onsite role downtown Columbia 5x a week. 1. STRONG Microsoft Office Product experience (This person will be taking tickets around excel, word, PowerPoint, Outlook etc. regarding troubleshooting/functionality)*2. IT support experience (preferably over the phone)3. This person needs to have strong customer service skills and preferably has interacted with high-level end users such as manager or C-suite folks.

Description: Are you passionate about solving technical problems and delivering top-tier support? Join a dynamic team where your skills will make a real impact across multiple locations! What You&#39;ll Do:<ul><li>Be the go-to expert for IT support, handling requests via phone, email, and in-person.</li><li>Manage user accounts and mobile devices using Azure Active Directory and Intune.</li><li>Monitor and triage service desk tickets, document diagnostics, and escalate issues when needed.</li><li>Provide remote support for desktops, laptops, mobile devices, printers, scanners, and approved software applications.</li><li>Deliver exceptional customer service, keeping users informed and empowered.</li><li>Collaborate with other IT teams to ensure fast and effective resolutions.</li><li>Create and maintain clear, helpful documentation.</li><li>Offer personalized guidance to users on systems and tools.</li></ul>What You Bring:<ul><li>3–5 years of experience in an IT service desk or help desk role.</li><li>Strong written and verbal communication skills.</li><li>Experience with Active Directory, Intune, and mobile device management.</li><li>Ability to troubleshoot hardware and software issues, including PC imaging and configuration.</li><li>Associate’s degree or equivalent experience preferred – but your hands-on expertise matters most!</li></ul> Ready to make tech work better for everyone? Apply now and be part of a team that values your expertise and your drive to help others.

Service Desk Technician II

Title: Conference Room (AV) Technicians Duration: 1+ year contract (potential for conversion based on workload and real estate strategy) <h3>Position Overview:</h3>We’re seeking Conference Room AV Technicians to support and maintain over 300 conference rooms across the U.S., with a primary focus on locations in Madison, WI. These technicians will handle real-time troubleshooting of Zoom and Microsoft Teams connectivity issues, often working directly with end users ranging from executives to guests.<h3>Key Responsibilities:</h3><ul><li>Provide on-site support for conference room technology issues</li><li>Respond to tickets via ServiceNow and resolve issues in person</li><li>Troubleshoot and resolve AV connectivity problems (Zoom, Teams)</li><li>Perform room sweeps and proactive maintenance</li><li>Support large meetings and events as needed</li><li>Maintain cable management and ensure rooms are left in excellent condition</li><li>Update firmware/software as directed</li><li>Collaborate with remote techs to address alerts and outages</li><li>Use tools like Microsoft Teams, Zoom Admin, and Pro Portal for monitoring</li></ul><h3>Requirements:</h3><ul><li>Strong knowledge of Microsoft Teams and Zoom</li><li>Experience with AV equipment installation and troubleshooting</li><li>Ability to lift up to 75 lbs and use ladders safely</li><li>Comfortable working on feet for extended periods and moving between buildings</li><li>Excellent communication and customer service skills</li><li>Self-starter with a team-oriented mindset</li><li>Familiarity with ServiceNow is a plus, but not required</li><li>100% on-site role, core hours 7:00 AM – 3:30 PM CST (flexibility to cover until 5:00 PM as needed)</li></ul> <h3> </h3> Top Skills:<ul><li>Microsoft Teams</li><li>Zoom</li><li>Cabling &amp; AV installation</li><li>Audio troubleshooting</li></ul>

Service Management Technologist / AV Technician

Job DescriptionThis role involves being an outside service sales representative, primarily focused on selling HVAC preventative maintenance contracts and providing recommendations for service, repair, and turnkey project work for HVAC systems. The position offers full autonomy on scheduling and involves traveling to client sites within the Columbus area, with occasional meetings at the Westerville office. Initial training will require being in the office for the first 30-60 days. Responsibilities<ul><li>Create a clearly defined sales plan to meet sales goals through the development of existing customers and prospecting new business.</li><li>Understand current and potential customers&#39; operations, identify their challenges, and customize solutions to meet their needs.</li><li>Prepare and present technical sales proposals, including cost estimates and pricing quotations.</li><li>Implement tools and resources to assist in sales efforts, such as energy rebates.</li><li>Perform tests and conduct surveys to determine the need for product alterations or new product development.</li><li>Analyze products and selling techniques.</li><li>Develop a pipeline of future sales opportunities.</li><li>Create sales cost estimates and proposals for small projects.</li><li>Project manage small turnkey and service and repair work.</li><li>Collaborate with project developers, project managers, and operations teams to propose large turnkey and service and repair work.</li><li>Coordinate the preparation of cost estimates for large projects, generate proposals, and lead team sales efforts.</li></ul>Essential Skills<ul><li>Minimum of 2 years of B2B</li><li>Strong understanding of the HVAC industry and systems preferred but not a must have</li><li>Self-starter with the ability to work collaboratively as part of a team.</li><li>Willingness to travel.</li><li>High School Diploma or equivalent.</li><li>Valid Driver&#39;s License and acceptable Motor Vehicle Record.</li></ul>Additional Skills &amp; Qualifications<ul><li>Prior experience in creating sales proposals, quotes, and reviewing contracts is preferred.</li><li>Experience in the commercial HVAC industry is preferred but not a must have</li></ul>Recruiter: Eisen Hardy - &#39;ehardy@actalentservices.com&#39;

Service Sales Rep

Description
					Will come in as a Direct Placement to begin with a company vehicle to drive to service locations. Work travel can range from Sarasota. 
- 8-9 jobs a day
- CCTV, Access control, fire alarm exp. install and service and program.
-Willing to be trained up in any weak areas.
-
					 					Skills
					Access control, Cctv, Install, Security, Service, Installation, Alarms, Alarm installation, Honeywell, Alarm systems, Fire alarm, Low voltage, Cat5, Cable, Troubleshooting, programming
					 					Top Skills Details
					Access control,Cctv,Install,Security,Service,Installation,Alarms,Alarm installation,Honeywell,Alarm systems,Fire alarm,Low voltage,Cat5,Cable
					 					Additional Skills &amp; Qualifications
					-Take direction and teaching well.
-Eager to learn more and develop in a career.
					 					Experience Level
					Expert Level

Service Technician

<h3>Job Responsibilities</h3><ul><li>Service and maintain commercial fire alarm systems and components to ensure proper functionality.</li><li>Troubleshoot systems to diagnose issues such as ground faults, open circuits, and short circuits.</li><li>Educate customers on the functionality and operation of their fire alarm systems.</li><li>Interact professionally with customers, vendors, and team members.</li><li>Adhere to all safety regulations and company policies.</li><li>Maintain a willingness to learn and grow within the role.</li><li>Perform additional duties as assigned by management.</li></ul><h3>Required Qualifications</h3><ul><li>3+ years of experience with commercial fire alarm systems.</li><li>Ability to read and interpret blueprints, diagrams, and specifications.</li><li>Experience using electronic testing devices.</li><li>Strong written and verbal communication skills.</li><li>Valid driver’s license</li></ul><h3>Preferred Qualifications</h3><ul><li>NICET II, III, or IV Fire Life Safety certification.</li><li>Experience in low voltage or security systems.</li><li>Manufacturer certifications for fire alarm systems.</li><li>Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).</li><li>Basic understanding of IT systems and functionality.</li></ul><h3>Physical Requirements</h3><ul><li>Ability to lift and carry at least 50 lbs; push/pull over 75 lbs.</li><li>Comfortable working at heights (ladders, man lifts).</li><li>Exposure to varying weather conditions and loud environments.</li><li>Frequent standing, walking, and use of hands and arms.</li></ul>

Service Technician - Fire Alarm

DescriptionWe have been proud to serve as Southern California’s leading fire life safety and security integrator. We specialize in serving industry segments including healthcare, education, industrial, hospitality, government, multi-tenant and transportation As the Service Technician II, you will be responsible for the service, maintenance, and repair of low voltage systems which include fire, security, and nurse call systems, in commercial facilities and secure environments. Previous experience is required. Your day-to-day tasks will include: Responding to service calls for a variety of healthcare and security systems, including: medical alert systems (e.g., nurse call), fire alarm systems, access control systems, video surveillance systems ( CCTV), and intrusion detection systemsDiagnosing and troubleshooting malfunctions in these systems to ensure proper functionality.Repairing or replacing faulty equipment and components.Providing technical support and training to healthcare staff and security personnel on system operation.Maintaining detailed service records and documentation.Collaborating with internal teams and vendors to ensure seamless system operation. SkillsCctv, Access control, Install, Nurse Call Systems, Fire Alarm Top Skills DetailsCctv,Access control,Install,Nurse Call Systems,Fire Alarm Additional Skills &amp; QualificationsSkill Requirements:5 years technical support of security, nurse call, and fire life safety systems (i.e. EST3, Lenel, and Ascom systems).High School Diploma (or equivalent)Valid California Driver License and proof of auto insurance.Must be able to work weekends, nights, split shifts, and rotating shifts (if needed). Must be able to get required vaccinations/immunizations needed to work in hospitals or medical facilities with patient contact. Physical Demands &amp; Work Environment:Ability to drive for 2+ hours in a work shift/day, dailyAbility to walk, bend, stoop, hear, and speak, dailyAbility to work in indoor and outdoor environments, under all temperature variationsAscend/Descend and work at heights above 6ft and extreme heights, occasionallyMove/Transport items weighing 20 pounds, occasionallyPosition self to work in confined spaces, occasionallyPushing/Pulling using upper extremities, dailyStand or Sit for long periods (4+ hours), dailyMay operate company vehicle occasionally Work environment may be construction sites, commercial buildings, high rise/mid-rise buildings, and/or hospitals with patient contact. Experience LevelExpert Level

Service Technician II

DescriptionAs an HRSD Product Analyst, you will play a critical role in supporting the HRSD Product Manager during run the business (RTB) activities, as well as project support. You will be able to get vast experience within various applications in ServiceNow, but primarily be working under the HRSD (Employee Workflows) scope and applications gathering, documenting, testing, and releasing core functionality for the business teams across our Employee Experience (EX) function, such as Payroll, Equity, Benefits, HR, Global Mobility, etc. WHAT YOU&#39;LL DO•	Co-lead discovery with HR COEs (Payroll, Benefits, Leave, ER, Mobility) to map current vs target journeys, intake, and SLAs; rationalize services to a single COE each.•	Co-author PRDs, epics, and user stories with acceptance criteria•	Design per COE service components: catalog items/record producers, case/task templates, SLAs, notifications, Quick Messages, and workspace layouts.•	Build routing models: AWA queues, skills, schedules, capacity; remove double routing; define exception/overflow logic.•	Write functional specs for HRSD and HR Agent Workspace (UI Builder pages, record headers, side panels, related lists) •	Partner on integrations (Workday/Payroll/Equity/Identity): field mappings, source of truth, error handling, observability•	Author ATF test cases for critical paths; define Instance Scan rules; support UAT by persona and accessibility checks.•	Support reporting and dashboard creation and maintenance•	Support UAT and hypercare•	Operate in CI/CD: update set/source control hygiene•	Maintain RAID/logs•	Business stakeholder management and communications for RTB and project requirements•	Rationalizing business requirements and translating them into technical requirements Certifications:•	ServiceNow System Admin certification (must)•	HRSD Implementation certification (preferred)•	Hands-on experience in HRSD configurations (must) Functional: •	4+ years Product/Business Analysis with 2+ in ServiceNow HRSD•	Strong HRSD architecture knowledge and hands-on experience •	Ability to write precise requirements, epics, stories, and acceptance criteria•	Experience using JIRA SkillsServiceNow HRSD, CRMTD Top Skills DetailsServiceNow HRSD Additional Skills &amp; QualificationsWhat You’ll Do:• Assist with the design, prototype, implement, test, and deploy technical solutions within ServiceNow• Prepare as-is process documentation, to-be process documentation, and performing detailed gap analysis in partnership with HR tech and business teams• Assist with request intake and working with core business stakeholders for routine enhancement requests or defects• Document and refine RTB enhancements and defects• Assists HRSD Tech Team with backlog management and design workshops• Support upgrades, enhancements, testing, validation, and overall system performance• Set testing criteria, build testing scripts, perform testing, and collaborate with business units to complete testing with objective to deliver quality product• Contribute to change management and training efforts• Writing/modifying stories in Jira• Work with solutions architect, integration analysts and reporting teams to deliver the desired business objectives.• Design, develop, troubleshoot, debug, and deploy technical solutions• Support release management, reviews release summaries, and release readiness documents as needed• Assist in building reports and dashboards in ServiceNow to meet business needs

ServiceNow (HRSD Analyst/Product Owner)

Job Title: ServiceNow App Engine SME Location: 100% Remote (occasional travel to Huntsville, AL) Start Date: November 16, 2025 Duration: 6-month contract Clearance Required: Active DoD Secret Clearance (U.S. Citizenship required) Job Description: TEKsystems is hiring experienced ServiceNow App Engine SMEs to support a U.S. Army digital modernization initiative. This project involves replacing legacy financial systems with scalable, secure ServiceNow applications. Candidates will work closely with government stakeholders to design and deliver a Minimum Viable Product (MVP) using ServiceNow App Engine. Responsibilities include:<ul><li>Collaborating with government and contractor teams to design, develop, and deploy ServiceNow applications</li><li>Gathering and translating stakeholder requirements into scalable solutions</li><li>Building workflows, dashboards, and data integrations aligned with DoD standards</li><li>Ensuring compliance with NIST, HIPAA, and DoD data handling policies</li><li>Supporting Agile DevSecOps practices and CI/CD pipelines</li><li>Providing documentation, training, and support for users and administrators</li></ul>Required Qualifications:<ul><li>Active DoD Secret Clearance</li><li>5+ years of ServiceNow development, configuration, and administration</li><li>3+ years of experience with ServiceNow App Engine and scoped application development</li><li>Strong knowledge of Flow Designer, Integration Hub, UI Builder, and workflow automation</li><li>Experience with legacy system migration and data import strategies</li><li>Familiarity with Agile methodologies and DevSecOps environments</li><li>Excellent communication and stakeholder engagement skills</li></ul>Preferred Certifications:<ul><li>ServiceNow Certified Application Developer (CAD)</li><li>ServiceNow Certified Implementation Specialist – App Engine</li><li>Micro-Certification: Introduction to App Engine Studio</li></ul>Bonus Skills:<ul><li>Experience with DoD financial systems or government ERP platforms</li><li>Knowledge of ServiceNow Store app certification and compliance</li><li>Understanding of open systems architecture and cloud-enabled environments</li></ul>This is an exclusive opportunity with TEKsystems. Interviews will be conducted with both our TGS practice and the government customer’s PM. Project start is expected once the current government shutdown is lifted.

ServiceNow App Engine SME

<h3>Job Summary</h3>We are seeking a highly skilled ServiceNow professional with deep expertise in CMDB, Discovery, and Service Mapping. This role is ideal for someone who has led or contributed to CMDB maturity initiatives and understands how to automate and optimize asset and configuration management processes.You’ll be part of a team undergoing a major transformation, where ServiceNow is becoming the central platform for IT Asset Management. The ideal candidate will bring both strategic vision and hands-on technical execution. <h3>Key Responsibilities</h3><ul><li>Architect and optimize ServiceNow Discovery processes</li><li>Analyze and remediate CMDB errors; improve scheduled jobs and asset classification</li><li>Design and structure CMDB data for scalability and accuracy</li><li>Build and maintain a comprehensive data dictionary for mandatory classes and attributes</li><li>Lead data certification efforts to ensure integrity and compliance</li><li>Develop and implement Business Service Mapping strategies</li><li>Collaborate with internal teams to automate CMDB-related routines and reduce manual workload</li><li>Provide guidance and mentorship to a team new to CMDB best practices</li></ul> <h3>Required Skills &amp; Experience</h3><ul><li>Extensive experience with ServiceNow Discovery and CMDB architecture</li><li>Strong understanding of data modeling, asset classification, and service mapping</li><li>Proven ability to automate CMDB processes and improve data quality</li><li>Experience building data dictionaries and managing data certification workflows</li><li>Ability to work across both strategic and tactical levels </li><li>Excellent communication and collaboration skills</li></ul> <h3>Preferred Skills</h3><ul><li>Agile/Scrum methodology</li><li>Process improvement and project management experience</li><li>Prior experience in enterprise IT transformations</li></ul>

ServiceNow Architect

We are seeking a strategic and execution-driven Senior Technical Program Manager to lead a high-impact initiative focused on ServiceNow integration across two enterprise environments. The Senior Project Manager will be responsible for overseeing planning and integration within the entirely of ServiceNow. Candidates should have a strong background supporting ServiceNow projects, understands the platform including modules. With the two companies merging there will be consolidation of several SN instances which requires candidates to understand it’s foundational structure and can bring some lessons learned to help drive this project forward. This project will entail eBonding to enable automated data exchange between the systems. ***Must have experience Implementing or intergrating ServiceNow as a Porgram Manager, please do not apply if you do not have this exact experience!*** Key Responsibilities• End-to-End Program Leadership: Build and lead a “team of teams,” facilitating cross-functional collaboration and accelerating decision-making across diverse stakeholder groups.• Integrated Roadmap Execution: Develop and deliver a comprehensive program roadmap• Design Governance: Define and enforce design principles and guardrails that minimize complexity, safeguard user experience, and ensure compliance with enterprise standards.• Risk &amp; Issue Management: Proactively identify and manage risks, issues, and action items to maintain program momentum and visibility across all organizational levels.• Executive-Level Communication: Provide clear, concise updates on program status, risks, dependencies, and mitigation strategies. Act swiftly to remove blockers and resolve escalations.• Operational Excellence: Establish scalable ways of working—cadence, artifacts, templates, and collaboration tools—to drive consistent delivery across internal teams and external vendors.• Financial Stewardship: Manage program funding efficiently, adhering to procurement protocols and financial reporting standards throughout the program lifecycle. Required Qualifications• 10+ years of experience leading large-scale, multi-workstream IT programs in complex enterprise environments. Experience with mergers, divestitures, or cross-company integrations is highly preferred.•Proven track record in delivering Digital Support Technology implementations.• ServiceNow integration or implementation experience in an eterprise enviroment. • Strong technical proficiency with ServiceNow platforms and capabilities.• Exceptional stakeholder engagement and executive communication skills; adept at navigating competing priorities and constraints. SkillsServicenow, Project management, Infrastructure, Itsm, mergers and acquisitions, Stakeholder management Experience LevelExpert Level

Servicenow Project Manager

Description
					Performs assigned tasks and escalates issues during high-volume work activity or escalation-based situations.
• Leverages process knowledge and best judgment to complete next task without direct supervision.
• Coordinates, prepares, and executes incoming/outgoing deliveries (e.g. purchase order [PO] receiving, Rack Movement Supervisor [RMS] activities).
• Ensures complete and detailed physical inventory tracking and staging.
• Performs inventory cycle audits, data corrections, and various Data Center regulatory compliance or certification control audit activity.
• Performs material movement, including shipping/receiving and inventory management per standard process.
• Ensures detailed physical inventory tracking and staging.
• Performs destruction of data bearing devices (DBD) following all documented procedures and runbooks
• Required: High School Diploma AND 1+ year(s) experience warehouse/supply chain in an information technology (IT) environment, inventory management, retail, warehouse management, or a related field.
• Required: Basic understanding of how to use Microsoft Office applications (Outlook, Excel, Word).
• Previous datacenter experience a plus&quot;
					 					Skills
					Technician, cabling, punch, down, terminations, rack, stack, ticketing, system
					 					Top Skills Details
					Technician,cabling,punch,down,terminations,rack,stack,ticketing,system
					 					Additional Skills &amp; Qualifications
					Perform Troubleshooting and swap out failed components
Logistics/Warehouse Support (Sending/Receiving)
Handle storage media/Data Bearing Device (DBD) Reconcile/Physical Audits
Basic Server (Discrete/Rack-based) repair following documented procedures
MS Asset updates/auditing
Middle of Rack (MOR) buildout
Perform power cycles
RMA processing &amp; Coordination with Logistics Team
Installation of software and firmware updates.
Stage/run/label cables and have basic understanding of networking, connectivity troubleshooting, and computer hardware
Fiber Link Cleaning
Scope, test, QC, and troubleshoot power, cable connections
					 					Experience Level
					Entry Level

Shipping And Receiving Technicians

12-month Contract to Hire**No C2C or sub-contracting** Top Skills&#39; DetailsElastic SIEMIncident responseActive directory TroubleshootingPowerShell DescriptionSeeking a skilled Elastic SIEM Analyst with hands-on experience in Elastic SIEM to join the security team. The ideal candidate will be responsible for investigating and responding to security incidents, performing in-depth analysis, and supporting threat detection and mitigation efforts. Will also be troubleshooting threats. Monitor and analyze security alerts from Elastic SIEM and other security tools.Investigate escalated incidents from SOC and determine root cause, impact, and remediation steps.Perform log analysis, packet inspection, and forensic investigations.Develop and tune detection rules and dashboards in Elastic SIEM.Collaborate with IT and security teams to contain and remediate threats.Document incident findings, response actions, and lessons learned.Assist in threat hunting and proactive security assessments.Help to build out incident response plan SkillsInformation security, elastic siem, incident response, powershell, big fix, azure Top Skills DetailsInformation security,elastic siem,incident response Additional Skills &amp; Qualifications2–4 years of experience in a SOC or cybersecurity role.Proficiency with Elastic SIEM (Elasticsearch, Logstash, Kibana, Beats).Strong understanding of network protocols, operating systems, and threat vectors.Experience with incident response, malware analysis, and threat intelligence.Strong exp in O365 applicationsFamiliarity with MITRE ATT&amp;CK framework and Elastic Common Schema (ECS).Scripting skills (Python, Bash, PowerShell) for automation and analysis.Excellent analytical, communication, and documentation skills. Preferred Qualifications:Comes from a healthcare, financial or regulated environmentExperience with cloud security (AWS, Azure, GCP).ServiceNow expKnowledge of compliance standards (NIST, ISO 27001, HIPAA).Security certifications (e.g., CompTIA Security+, CEH, GCIH, CISSP).experience with Big Fix Experience LevelIntermediate Level

Siem Analyst

Skills:Site development, site acquisition, construction management, wireless, telecom, real estate, permitting, cell site, coax, construction, acquisitions, project management, site construction, project coordination, fiber optic, osp, telecommunication Role: In this role as a Project Manager you will be responsible for managing and overseeing the Macro New Build Program from project initiation through Real Estate Complete REC in the Northern CA/NV market. You will coordinate internal team members and external vendors to ensure milestone delivery. You will measure project/vendor performance using tools dashboards and trackers. You will be asked to track and report forecasts regularly to ensure the completion of short and long-term goals while identifying risks to management. You will attend and host meetings amongst various cross functional teams to ensure each are driving to their respective deliverables. You will be responsible for presenting program progress including progress of high priority projects to leadership in a clear and effective fashion. The successful candidate will be able to keep up with a fast paced environment build and foster relationships with internal teams and peers compile and interpret data to support leadership and organization decision making providing guidance and support to market teams providing KPIs for dashboarding and ensuring regular cadence of updates and accuracy take initiative in presenting areas for process improvement to management and support the implementation of process improvements. Description of work to be performed: - Vendor and Data Management o Analyze real estate milestone durations and drive improvement where they be me needed. o Create and publish monthly vendor scorecards. o Interpret monthly scorecards to drive progress make recommendations to your supervisor based on scorecards o Assist with vendor assignments and reviewing external vendor loads regularly - Preparing Presentations and Conducting Read-Outs to management on status of o Plan of Record POR o Super Bowl o State ROOT - Communicate progress with leaders internal team and external vendors through dashboards and reports. - Interface with RF and Construction groups. - Attend regular calls with utility providers PGE SCE - Hosting regular stakeholder meetings to help drive KPI goals track progress and remove obstacles o Leading monthly calls for the Real Estate team to review lease rent commencements to ensure compliance. o Leading weekly Utility/power call - Support with gathering and compiling finance data for management review - Complete CPUC submissions - Maintain Power Contract inbox - Reviewing and approving Real Estate Complete REC Memos for release Specified productivity speed/number of tasks/amount of material: / What were looking for -You are well versed in telecommunications have knowledge of the site acquisition process enjoy problem solving and are data-driven. You are a team player and can work collaboratively across internal teams including Construction and RF. You are excellent with tapping into a variety of resources and tools to solve problems. Organization prioritization and reporting are your strong suit. You are inquisitive take initiative offer recommendations for leadership consideration and understand site-specific issues on an as-needed basis while understanding any larger impacting factors- meaning you have the ability to see the bigger picture. Time frame for completion: 130 Weekly C DescriptionTargeted Years of Experience: 5-7 years Where you&#39;ll be working In this hybrid role you&#39;ll have a defined work location that includes work from home and assigned office days set by your manager. Must Have Skills - Bachelors degree or at least three years of work experience. - Four or more years of relevant work experience. - Excel and Google Suite Sheets Slides. - Organization. Even better if you have: - Experience in using FUZE including SPM Real Estate Module PO Module Unefi and Qlik. - Well-versed in Excel and creating visual charts/diagrams. - Excellent problem-solving skills. - Proven track record of meeting tight deadlines. - Demonstrated ability to take initiative and manage multiple competing priorities. - Site Acquisition experience.

Site Acquisition Manager

<h3>Job Title: Observability Engineer (Datadog Specialist)</h3>Location: Richmond, VA Schedule: 8 AM–4 PM ET Duration: Anticipated to be at least 12 month contract <h3>Overview</h3>We are seeking an experienced Observability Engineer with strong expertise in Datadog dashboard development to support a large-scale observability initiative. This role involves building and optimizing dashboards for enterprise applications, enabling actionable insights into system performance and customer impact. <h3>Key Responsibilities</h3><ul><li>Design, build, and maintain Datadog dashboards for monitoring critical applications.</li><li>Implement full-stack observability across infrastructure, applications, and services.</li><li>Configure integrations with third-party tools (e.g., ServiceNow, ITSM platforms).</li><li>Collaborate with SRE, DevOps, and engineering teams to align monitoring with business goals.</li><li>Analyze telemetry data and create meaningful visualizations for incident management.</li><li>Assist with automation of monitoring configurations using scripting and IaC tools.</li></ul><h3>Required Skills</h3><ul><li>Datadog dashboard development (3+ years, enterprise scale).</li><li>Familiarity with AWS environments.</li><li>Python scripting experience.</li><li>Understanding of APIs (Moogsoft preferred, open to others).</li><li>Strong grasp of observability concepts (logs, metrics, traces).</li></ul><h3>Nice-to-Have Skills</h3><ul><li>Experience with New Relic.</li><li>Familiarity with other observability tools (Prometheus, Grafana, Splunk).</li><li>Exposure to Terraform, Ansible, and CI/CD pipelines.</li><li>Cloud certifications (AWS, GCP, Azure).</li></ul><h3>Project Scope</h3><ul><li>Develop dashboards and reporting for 1300+ applications, starting with the most critical 50.</li><li>Work with diverse data sets across multiple environments.</li><li>Support integration and observability improvements during a major enterprise merger.</li></ul><h3>Ideal Candidate Profile</h3><ul><li>Either:<ul><li>Dashboard/Reporting Analyst with strong observability and Datadog experience, or</li><li>Cloud/SRE Engineer with hands-on experience in observability tooling and dashboard creation.</li></ul></li></ul><h3>Why Join?</h3><ul><li>Work on enterprise-scale observability in a modern, cloud-native environment.</li><li>Opportunity to influence monitoring strategy for critical applications.</li><li>Exposure to cutting-edge tools and large-scale AWS deployments.</li></ul>

Site Reliability Engineer

This Social Media Manger will be responsible for leading a well-recognized social account around a next-generation platform that redefines how people connect, create, and explore virtual worlds. The role is all about shaping the voice of a product that sits at the intersection of technology, creativity, and culture. You’ll craft strategies that engage and grow a passionate community, working closely with creators, advocates, and fans to spark meaningful conversations and cultural impact.If you thrive in fast-paced environments and love building communities that influence trends and inspire creativity, this is your chance to make a mark on the future of social connection. Key Responsibilities<ul><li>Lead Social Strategy for Social Handle on Mobile<ul><li>Develop and execute a best-in-class social media strategy across platforms like Facebook, Instagram, YouTube, TikTok, and emerging channels.</li><li>Position social handle as an accessible, free app for everyone, while maintaining cross-platform synergy with VR audiences.</li></ul></li><li>Platform-Specific Engagement<ul><li>Create innovative, mobile-first programs that resonate with a 13–24 audience passionate about immersive experiences.</li><li>Drive proactive and reactive engagement that feels authentic and culturally relevant.</li></ul></li><li>Community Management &amp; Activation<ul><li>Build processes for community engagement that foster a vibrant, inclusive, and safe environment.</li><li>Moderate and enforce community guidelines to ensure positive interactions.</li></ul></li><li>Cross-Functional Collaboration<ul><li>Partner with marketing, creative, production, and communications teams to deliver strategic content and community plans.</li><li>Collaborate with agencies and internal teams to produce high-quality, social-first content.</li></ul></li><li>Performance Analysis<ul><li>Track engagement, growth, and sentiment to optimize strategies and measure cultural impact.</li><li>Use insights to refine campaigns and drive continuous improvement.</li></ul></li><li>Budget Management<ul><li>Manage budgets for community campaigns in partnership with production teams.</li></ul></li></ul> Minimum Qualifications<ul><li>8+ years managing social channels and/or community engagement for global consumer brands in tech, gaming, entertainment, or culture (mobile gaming experience a plus).</li><li>Proven success in scaling social strategies that drive engagement and growth.</li><li>Experience leading agencies and inspiring high-quality creative work.</li><li>Strong communication skills and ability to simplify complex ideas.</li><li>Deep understanding of social trends, creators, and emerging platforms.</li><li>Track record of delivering culturally relevant, consumer-centric campaigns.</li></ul>

Social Media Manager

Top Global Tech Company Seeking Social Media Manager in the Bay Area Job Title: Social Media Manager – Mobile Platform Community &amp; ContentLocation: Bay areaAbout the Role:We’re looking for a seasoned Social Media Manager to lead the strategy and execution of owned social channels for a fast-growing mobile platform that’s redefining how people connect, create, and explore immersive digital spaces. This is a unique opportunity to shape the voice of a product at the forefront of mobile-first virtual experiences, engaging a passionate community of creators, fans, and future-forward users.You’ll be responsible for building and scaling social strategies that resonate with a mobile-first audience, especially within the 13–24 age range. You’ll collaborate with cross-functional teams and agency partners to deliver culturally relevant content, drive engagement, and foster a vibrant, inclusive community.What You’ll Do:<ul><li>Lead Social Strategy: Own and evolve the social media strategy across Facebook, Instagram, YouTube, TikTok, and emerging platforms, with a strong emphasis on mobile-first storytelling and community engagement.</li><li>Drive Platform-Specific Engagement: Develop innovative programs tailored to each platform, designed to activate fans and spark conversation among the “metaverse intender” audience.</li><li>Community Management &amp; Activation: Build and maintain best-in-class community management practices that promote safety, inclusivity, and meaningful interaction. Enforce community guidelines and foster a positive environment.</li><li>Cross-Functional Collaboration: Work closely with marketing, creative, production, communications, and external partners to deliver integrated content and community plans aligned with product goals.</li><li>Agency &amp; Partner Management: Lead agency relationships and coordinate with customer service and internal teams to ensure high-quality content and engagement.</li><li>Performance Analysis: Monitor and report on social performance metrics, including reach, engagement, follower growth (especially within the 16–24 cohort), and sentiment. Use insights to refine strategy and improve outcomes.</li><li>Budget Oversight: Manage campaign budgets in partnership with production teams to support community initiatives.</li></ul>What You’ll Bring:<ul><li>8+ years of experience managing owned social channels and/or community management for global consumer brands in tech, gaming, entertainment, or culture.</li><li>Proven success in developing and scaling fan activation strategies that drive brand growth and engagement.</li><li>Experience leading agency partners and inspiring high-quality creative output.</li><li>Strong communication skills with the ability to simplify complex ideas and influence strategic decisions.</li><li>Demonstrated creativity and innovation in social media strategy with measurable impact.</li><li>Deep understanding of behavioral and technology trends in social marketing, creator ecosystems, and content platforms.</li><li>Experience delivering global, culturally relevant, consumer-centric social initiatives.</li></ul>Preferred Qualifications:<ul><li>Bachelor’s degree or equivalent experience in marketing or communications.</li><li>Background in AR/VR, gaming, entertainment, or culture-driven consumer products.</li><li>Passionate mobile gamer and active user or advocate of immersive digital platforms.</li></ul>Bonus Points:<ul><li>Portfolio or sample work showcasing YouTube and Threads channel strategies. Threads experience is optional but appreciated.</li></ul>

SocialMedia ManagerOur client,a global leader in immersive technology, mobile-first experiences, andcutting-edge social platforms, is hiring a social media manager to join theirteam to help shape the future of how we tell the story ofnext-generation consumer technology—products that are redefining how peopleconnect, express themselves, and experience the world.This is an opportunity to join a teamat the center of global innovation, where storytelling meets cutting-edgetechnology. You’ll be part of a company building the next era of digitalexperiences—where social platforms, immersive technologies, and AI cometogether to empower billions of people to build community and bring the worldcloser together.If you’re a strategic thinker andhands-on contributor who thrives in fast-paced environments, this role offersthe chance to make a meaningful impact on platforms that influence culture,spark creativity, and shape the future of communication.You’ll play a key role in developingand executing social strategies, creating compelling content, managingcommunities, and collaborating across teams to bring breakthrough productstories to life—stories that sit at the intersection of technology, creativity,and human connection. KeyResponsibilities<ul><li>Partner with the Social Lead to develop and execute a best-in-class social strategy across a family of apps and services.</li><li>Build platform-specific strategies and creative franchises to connect with diverse, global communities.</li><li>Become a subject matter expert and advocate for our products, ensuring social storytelling reflects the latest features, updates, and cultural moments.</li><li>Oversee content creation from brief to publishing, ensuring content is optimized for each platform and resonates with target audiences.</li><li>Collaborate with world-class creative teams to develop social-first content that drives engagement and brand affinity.</li><li>Work with producers to streamline workflows and optimize processes for scale.</li><li>Partner with cross-functional teams (Product Marketing, Integrated Marketing, Performance, Brand, Comms) to ensure alignment and amplification across channels.</li><li>Develop playbooks, special programs, and social-first activations that drive UGC, community engagement, and brand love.</li><li>Manage agency partners and external collaborators with clear communication and accountability.</li><li>Anticipate blockers, manage multiple timelines, and deliver against deadlines with clarity and confidence.</li><li>Operate globally, collaborating with regional teams to ensure strategies land with cultural relevance and local resonance.</li></ul> Niceto Have<ul><li>Strong copywriting and content editing skills that bring a distinct brand voice to life across platforms.</li><li>Experience developing strategies for emerging platforms like Threads and building communities on video-first channels like YouTube.</li><li>A passion for storytelling that bridges technology and culture, with a pulse on internet trends, creators, and digital communities.</li><li>A track record of working within large, matrixed organizations and collaborating across global teams.</li></ul> MinimumQualifications<ul><li>8+ years of experience in social media and community management in consumer-facing industries such as tech, gaming, entertainment, or culture.</li><li>Proven track record of building and executing successful social strategies and campaigns.</li><li>Exceptional communication skills with the ability to influence strategic decisions and align across stakeholders.</li><li>Deep knowledge of social marketing, including trends, creators, and platform best practices.</li><li>Highly organized, detail-oriented, and able to manage multiple projects under pressure.</li></ul> PreferredQualifications<ul><li>Bachelor’s degree or equivalent experience in marketing or a related field.</li><li>Experience in innovative product categories such as AR/VR, gaming, or other culturally relevant consumer brands.</li></ul>

Social Media Manager | Wearables

Local to Columbus, Ohio. Skillssoftware deployment, hardware deployment, troubleshooting, project coordination, data management, Aloha POS, splunk, servicenow, Salesforce, Jira Top Skills Detailssoftware deployment,hardware deployment,troubleshooting,project coordination,data management DescriptionPosition Summary The Analyst, Software Deployment is responsible for developing, monitoring, and implementing software and hardware deployment solutions. This role serves as a technical expert, collaborating with development teams, project managers, cross-functional teams, external vendors, and consultants to deliver technology solutions on a project-oriented basis. Key Responsibilities - Maintain a knowledge base of procedures for hardware installation and software deployment.- Translate technical documentation into implementation, remediation, and validation processes.- Coordinate with third-party vendors and internal teams to meet project goals within time and budget.- Support New Restaurant Openings and Return to Service efforts, including off-hour support when needed.- Act as a liaison.- Lead validation and remediation tasks during deployments.- Document and distribute support materials, troubleshooting guides, and deployment processes.- Publish deployment reports for cross-functional teams and IT leadership.- Lead stand-up calls and work sessions to drive project progress.- Collaborate on process improvements and future deployment strategies. Additional Skills &amp; QualificationsRequired Qualifications - High school diploma or GED (required); bachelor’s degree in Computer Science, Business Administration, or related field (preferred).- 3–5 years of experience supporting multi-site restaurants or retail stores and/or deploying Point of Sale systems.- Experience managing multiple third-party service providers.- Strong organizational skills and ability to execute independently.- Experience with large data sets and statistical tools.- Advanced Excel skills (e.g., conditional formulas, charting).- Experience validating and auditing data across systems.- Strong cross-team collaboration and communication skills.- Ability to evaluate and improve process workflows.

Software Analyst

DescriptionA successful candidate for this role will have at least 2 - 5 years of experience implementing n-tier enterprise software solutions. This job role will include design, implementation and mentoring of software architecture focusing on scalability and security. The function of this role is to continue the development of the software system by adding new applications and improving existing features. The person in this role will continue to improve Computers Unlimited internal software systems that allow for departments to be more productive. They will also provide input into software design specifications, analysis, and problem definitions as needed for new application development. The objective of this role is to offer a service to new and existing customers by providing quality, error-free software in a minimum, cost effective manner. This role will also continue to improve the system by contributing ideas, features, and enhancements Qualifications:Education—Bachelor&#39;s degree in Computer Science or related degree. Experience—At least 3 years in professional software development and experience with the following:C# .NET.WCF and client server architectures.ORM mappers (Preferably Entity Framework).working with relational databases (Preferably SQL Server).XAML/WPF.Experience with test driven development and automated testing.Primary Responsibilities*:Write clean, well-engineered code and participate in code reviews.Be able to perform analysis and design work for customer special requests and system wide development.Work with QA and Documentation employees in new software development, maintenance, and initial documentation ensuring that all modifications are: consistent with system standards, easy to use and understand for customers, and well integrated into the entire system.Perform preliminary testing; prepare testing instructions for documentation and debugging of programs. Also, perform unit and system testing.Understand customer’s goals, strategies and constraints to enhance the software.Assist in resolving escalated customer issues when required.Meet deadlines and complete scheduled work within budget and allotted time.24 hour support rotations are required.Required Skills:Ability to analyze, understand, and approach projects in a logical and systematic manner so programming is complete, accurate, and interfaces well with the rest of the software.Good verbal and written communication skills as well as the ability to organize and prioritize projects.Have a complete understanding of programming toolsUnderstand and use internal tools effectively. Proficiency within existing programming environment.Be decisive and capable of working with minimum supervision.Computers Unlimited creates innovative software, named TIMS Software, for 3 distinct markets: Industrial Gas &amp; Welding Supply Distributors, Home &amp; Durable (HME|DME) Medical Equipment Providers, and Audiology &amp; Speech Language Pathology (SLP) Practices. SkillsWPF, entity framework, ms sql, XAML, mvvm, sql, xml, user interface, power bi, power apps, power automate, python, erp software, .net, C# Top Skills DetailsWPF,entity framework,ms sql,XAML,mvvm,sql,xml,user interface,power bi,power apps,power automate,python Additional Skills &amp; QualificationsNeed to have great communication and the ability to work with a team. Experience LevelIntermediate Level

Software And BI Developer | NO C2C

Software Dev Engineer III DescriptionThe Content Shopping Platform team is seeking a Software Development Engineer who will drive innovation in our AI-enabled development lifecycle while providing first-level support and development for merchandising applications. Your solutions will directly impact our customers! Primary responsibilities include: Developing monitoring solutions and implementing AI-driven development practices Troubleshooting/debugging and implementing fixes for internally developed code Jave React etc Designing and implementing distributed systems using AWS serverless technologies Implementing and maintaining GenAI-based solutions within our SDLC Working alongside development teams on Corporate and Divisional Software projects Automating support processes and maintaining system documentation Job Qualifications: The ideal candidate should have a strong foundation in software development with expertise in AWS AI tech and distributed systems. They must be detail-oriented possess superior verbal and written communication skills strong organizational abilities and can work independently while maintaining professionalism under pressure. Technical Requirements: Experience with GenAI technologies and their integration into SDLC Strong knowledge of distributed systems architecture Expertise in AWS serverless technologies Lambda API Gateway DynamoDB etc. Proficiency Java React Experience with Mason Perl CGI Oracle SQL HTML UNIX/LINUX Understanding of modern AI/ML SDLC tools Additional Skills: Experience with microservices architecture Knowledge of AWS technologies such as DynamoDB Lambda Familiarity with DevOps practices and CI/CD pipelines Education and Experience: Computer Science degree or equivalent technical degree 5 years of relevant software development experience Demonstrated experience in AWS and AI-driven development practices

Software Dev Engineer III

DescriptionThe Development Supervisor plays a critical role in leading and managing a team of software developers, ensuring alignment with business goals and technical standards. This role combines people leadership, process oversight, and technical coordination, with formal responsibility for performance management, career development, and administrative functions. ESSENTIAL DUTIES AND RESPONSIBILITES Leadership Responsibilities: Assist PMO in guiding agile team operations, including sprint planning, task prioritization, and cross-team collaboration, to ensure timely delivery of technical projects aligned with business objectives.Mentor developers, fostering growth and supporting professional development through regular feedback and knowledge sharing.Facilitate communication with the PMO and stakeholders, translating business requirements into actionable technical tasks.Coordinate production release processes with other teams to ensure stable, secure deployments.Drive continuous improvement by recommending process enhancements, tooling upgrades, and adoption of emerging technologies.Conduct performance reviews, manage career development plans, and handle administrative approvals for direct reports.Technical Responsibilities Lead technical planning, work estimation, design reviews, and implementation to guide scalable, cloud-first solutions.Ensure team adherence to coding standards, quality practices, and application architectural patterns across all deliverables.Monitor pull requests, support debugging, and proactively unblock developers to maintain project momentum and quality.Oversee DevOps processes, including configuration and management of Azure DevOps pipelines for secure, reliable production releases.Develop and maintain technical and process documentation to enhance system reliability and operational continuity.Remain actively engaged in development tasks, contributing to codebase improvements, troubleshooting, and solution design as needed. SkillsSoftware development, Azure, .net, C#, Javascript, React or Angular Top Skills DetailsSoftware development,Azure,.net,C#,Javascript Additional Skills &amp; QualificationsBachelor’s degree in a related field or equivalent combination of education and experience.8+ years of professional software development experience, with a strong experience in .NET (C#), object-oriented principles, and cloud-first architectures.Recent hands-on experience with modern JavaScript frameworks or libraries, such as React or Angular.At least 2 years of hands-on experience with Microsoft Azure technologies (cloud platform), including design, deployment, and management of scalable solutions.Proven experience leading a team of developers, including at least 2 years in a team lead or supervisory role guiding junior and mid-level developers.Strong expertise in Agile methodologies and tools, with a track record of overseeing sprint execution, release processes, and cross-functional collaboration.Excellent communication and collaboration skills, with experience working with internal teams, stakeholders, and external partners.Demonstrated ability to optimize workflows, implement process improvements, and drive adoption of best practices for operational efficiency.Knowledge of secure coding practices, including OAuth authentication, with experience ensuring reliable, secure systems.Experience with source code management, CI/CD pipelines, and automation tools (e.g., Azure DevOps).Strong organizational, prioritization, and problem-solving skills, with a proactive approach to identifying risks, unblocking teams, and driving continuous improvement.Commitment to continuous learning, professional development, and fostering a collaborative team culture. Experience LevelExpert Level

Software Development Lead

<h2>Full Stack Software Engineer</h2>Must-Have Skills:<ul><li>Strong object-oriented development skills (preferably with Golang)</li><li>Front-end experience with React</li><li>Cloud experience with AWS</li><li>Event-driven architecture experience (preferably with Kafka)</li></ul> <h3>About the Opportunity</h3>Join a dynamic team building the next generation of digital engagement platforms! We’re on a mission to unlock meaningful, data-driven engagement across a global entertainment ecosystem—empowering both internal teams and external partners to build at scale. Our platform enhances existing revenue streams and drives new opportunities through a robust ecosystem of partners and creators. If you’re passionate about shaping the future of digital engagement and want to be part of a vibrant, collaborative community, we want to hear from you!<h3>What You’ll Do</h3><ul><li>Architect, design, and develop RESTful API endpoints with a focus on performance, scalability, and maintainability.</li><li>Collaborate with front-end engineers to build dynamic, responsive, and user-centric web applications using React.</li><li>Define robust data models and database schemas (relational or NoSQL), emphasizing data integrity and performance.</li><li>Design and implement event-driven architectures (preferably using Kafka).</li><li>Leverage AWS cloud services to build and deploy scalable applications.</li><li>Create and maintain clear, comprehensive documentation for application architecture, design, and ongoing maintenance.</li><li>Estimate tasks and delivery timelines for effective sprint planning and execution.</li><li>Participate in on-call rotation to ensure system stability and uptime.</li><li>Mentor and support junior engineers, fostering a culture of learning and continuous improvement.</li></ul><h3>What We’re Looking For</h3><ul><li>8+ years of professional experience working with medium/large complex code bases.</li><li>Proven experience in full stack development.</li><li>Strong object-oriented development skills, with a preference for Golang.</li><li>Experience in REST API design and implementation.</li><li>Highly proficient in HTML, CSS, and the JavaScript ecosystem, with deep expertise in React.</li><li>Experience with event-driven architecture, preferably using Kafka.</li><li>Strong understanding of AWS cloud services.</li><li>Knowledgeable in UI/UX design principles.</li><li>Excellent communication and interpersonal skills.</li><li>Desire to collaborate and develop strong, positive team relationships.</li><li>Attention to detail, organizational skills, and the ability to work independently.</li></ul><h3>Bonus Points</h3><ul><li>Bachelor’s degree in Computer Science or related field, or equivalent experience.</li><li>Demonstrated ability to write clean, maintainable, and well-documented code.</li><li>Experience with database management, cloud technologies (AWS), and containerization (Docker, Kubernetes).</li><li>Familiarity with DevOps tools and practices, including CI/CD pipelines.</li><li>Experience with automated deployment tools (e.g., Terraform, Ansible, Jenkins).</li><li>Experience with Agile development methodologies such as SAFe or Scrum.</li></ul>Ready to help build the future of digital engagement? Apply now and join a team where your expertise and creativity will make a real impact!

Software Engineer

As a Software Engineer II, you will be responsible for designing, developing, and maintaining software solutions. You will collaborate with cross-functional teams in an agile setting to deliver high-quality products that meet customer needs and business objectives. You will be seasoned in software development, capable of contributing to complex projects, and adept at front-end and back-end technologies. You&#39;ll engage in a spectrum of tasks from enhancing user interfaces to optimizing our comprehensive back-end systems, playing a crucial role in advancing our ticketing solutions. For the software engineering professional who is enthusiastic about innovation in the ticketing industry and eager to escalate their career trajectory, you should consider this position. Be part of a team that&#39;s reshaping the event experience for fans nationwide. Responsibilities &amp; Job Duties (include, but are not limited to):•	Lead and collaborate with cross-functional teams to architect robust solutions that align with user needs and business objectives•	Design, develop, and optimize high-quality software applications, adhering to coding standards and best practices•	Enhance user interface aesthetics and functionality for our digital platforms, ensuring optimal user engagement•	Drive the evolution of our back-end systems and APIs, which are foundational to our sophisticated ticketing infrastructure•	Actively contribute to code reviews to maintain high standards of code quality, efficiency, and maintainability•	Develop quality products by participating in test planning and test automation discussions•	Participate in agile development processes, including work item refinement, sprint planning, daily stand-ups, and retrospectives•	Stay abreast of technological advancements to infuse cutting-edge solutions into our products and services Required Qualifications:•	Bachelor’s degree or equivalent in Computer Science, Software Engineering, or a related discipline, complemented by industry experience•	3-6 years of demonstrated software engineering work experience•	Proficient in advanced software development concepts, algorithms, and data structures•	Mastery of object-oriented programming languages such as C#•	Expertise in front-end technologies like HTML, CSS, and modern JavaScript frameworks (e.g., React, Angular, Vue) is expected•	In-depth knowledge of server-side technologies and database management systems (e.g., SQL, NoSQL, Olympus, Mongo DB)•	Experience with Cloud Computing Services (e.g., Microsoft Azure, AWS)•	Demonstrated problem-solving prowess and a track record of swiftly mastering new technologies•	Excellent communication skills, with a proclivity for teamwork and collaborative environments•	Prior experience with version control systems (e.g., Git) is essential•	A passion for solving problems and eagerness to contribute meaningfully to the company&#39;s objectives Preferred Qualifications:•	Experience in C#/.NET•	Experience in front-end technology stacks (Javascript, React, SCSS with experience in Tailwind, Webpack, et al)•	Experience with Microsoft Azure Cloud Computing Platform•	Experience with Microsoft SQL Server•	Experience in deployment automation and IaC (infrastructure as code)•	Familiarity with the event ticketing industry SkillsC#, Azure, React, JavaScript, Terraform, Docker Top Skills DetailsC#,Azure,React,JavaScript Additional Skills &amp; QualificationsNeeds individuals that are adaptable/willing to pivot on project work based on changes with business needs, from time to time.Strong initiative Experience LevelIntermediate Level

Software Engineer II

DescriptionTEKsystems is seeking a developer that can help one of our clients in the Northwest suburbs of Chicago. This is a long term contract. SkillsRTC Protocols, S/SIP, S/RTP, SDP, WebRTC, GraphQL, Scrum, Agile, WebSocket, Network Programming Top Skills DetailsRTC Protocols,S/SIP,S/RTP,SDP,WebRTC,GraphQL,Scrum,Agile,WebSocket,Network Programming Additional Skills &amp; QualificationsKnowledge of the FreeSWITCH source codebase and experience modifying itDeep knowledge of FreeSWITCH (or Asterisk or similar platform) administrationExperience with Lua programmingExperience with KubernetesExperience with AzureExperience with client-side RTC development, especially using PJSIPExperience with cloud media infrastructure (load balancers, gateways, SBCs, STUN, TURN)

Software Engineer III

Description
					The Sourcing Specialist is responsible for handling the organization&#39;s end to end sourcing operations by implementing sourcing plans and tactics to effectively manage assigned commodities. Responsibilities include the ability to appraise and improve organization sourcing activities by analyzing the company&#39;s spending, supply partnerships and identifying new opportunities to improve cost savings.

Sourcing Strategy and Development:
-Develop sourcing strategies that align with organizational goals/objectives, budget targets and operational requirements to minimize the organizational risk. Strategies should be developed using spend analysis data, stakeholder input and knowledge of the supplier community.
-Perform data collection and conduct spend analysis at the organizational level, divisional level, commodity level and supplier level to identify opportunities and cross-over of common items purchased.
-Conduct Market Research to identify new technologies, identify sourcing/supplier trends.
-Complete robust spend analytics to mine opportunities.
-Craft negotiation strategies and close deals with optimal terms.

Sourcing Management:
-Oversee the RFx process and provide the leadership role in sourcing events to be executed.
-Negotiate contracts that support the sourcing strategies, collaborating with key stakeholders and departments.
-Negotiate and develop contract terms and conditions that minimize risks to MSKCC and are consistent with the service level expectations of the internal client and the statement of work defined for the competitive bid process.
-Develop and route the contract cover sheet.
-Identify and vet preferred supplier capabilities, financial stability and standing in the market.
-Identify optimal method(s) of supplier selection when identifying new opportunities or product pricing.
-Manage cross-organizational integrative activities with suppliers and the rest of the organization.

Customer Relationship Management:
-Develop good working relationships with the end-user community by establishing ongoing, consistent meetings to gather ongoing spend requirements that will enable the departments to manage business operations.
-Act as internal consultant, facilitator, and problem solver.

Supplier Relationship Management:
-Understand the supplier business regarding existing product line, and research and development of future technology with potential impact to contract terms and pricing.
-Gather information on supplier performance in order to provide input into the strategic sourcing process for future sourcing events.

Professional Development:
-Develop annual individual development plan to gain additional knowledge in areas of healthcare Industry, changes in the industry and procurement functions.
					 					
					
					 					
					
					 					Additional Skills &amp; Qualifications
					Required Education:
-Bachelor&#39;s Degree in any Business or Finance discipline.

Preferred Education:
-Master&#39;s Degree in Business/Finance or emphasis in Supply Chain Management.

Sourcing Specialist

Job Title: Tier 2 / Outbound Call Center AgentPay Rate: $18–$22 per hour + quarterly bonus (structure pending finalization)Location: OnsiteSchedule: Call Center Hours: 8:00 AM – 8:00 PM local time<ul><li>October–April: Open 7 days a week</li><li>April–October: Monday–Friday only</li><li>Shifts: 8 hour shift 8:00 AM – 8:00 PM local time</li><li>Coverage: Rotating weekends and holidays (closed Thanksgiving and Christmas Day)</li></ul>Training:New agents will undergo up to four weeks of training, scheduled from 9:00 AM to 5:00 PM CST, before transitioning to their assigned shifts.<h3>Role Overview:</h3>As a Tier 2 / Outbound Call Center Agent, you will serve as a critical point of contact for members, resolving complex benefit and coverage issues with empathy and precision. You’ll work closely with internal systems and external partners to ensure timely and accurate support. <h3>Key Competencies:</h3><ul><li>Business Acumen: Deep understanding of health plans and benefit offerings to resolve nuanced coverage issues.</li><li>Accountability: Demonstrate ownership and initiative while supporting team goals and departmental success.</li><li>Problem Solving: Use available technology and resources to troubleshoot prior authorization issues and coordinate across pharmacy benefit managers (PBMs).</li><li>Empathy: Apply strong customer service and de-escalation skills to support members through challenging claims situations.</li></ul>

Spanish Healthcare Tier 2 / Outbound Call Center Agent - MUST HAVE HEALTHCARE Experience

Schedule: Must be available M-F, 8am to 6pm (will be an 8 hour set shift) DescriptionWorking as the liaison between the member, healthcare providers, and prescription drug assistance programs, the Specialty Drug Program Administrator helps to connect members to prescription drug assistance programs that will facilitate members to receive medications at no charge or at a discounted price. The Specialty Drug Program Administrator will work directly with members and physicians to ensure all required paperwork for a MAP/PAP application is completed and submitted to the manufacturer. Once a coverage determination has been made by the manufacturer, the Specialty Drug Program Administrator will work directly with the PBM and dispensing pharmacy to ensure the claim approves appropriately and the member receives their medication.• Perform patient &amp; physician outreach; educating patient on potential Alternate Funding programs as they relate to their specific benefit.• Provide all necessary paperwork and documentation to the patient and physician and follow-up on appropriate manufacturer program to determine patient eligibility.• Enter benefit overrides as applicable to ensure pharmacy receives a paid claim once funding has been secured.• Provide all necessary billing information to the dispensing pharmacy once funding has been approved.• Ensure patients are aware of documentation requirements for the program to ensure application for refills or new application process can proceed.• Thoroughly document patient contacts, patient information, and other related agency activities in the case file.• Performs other duties as assigned by Principal Enterprise Drug Product Solutions. QualificationsOutbound or outreach experience Needs to be able to make outbound calls and leave voicemailsgood with math and utilizing Microsoft office suite Experience LevelIntermediate Level <table class="ql-table-blob" border="0" style="width: 141pt;" width="188"><tbody><tr height="20" style="height: 15.0pt;"><td colspan="1" rowspan="1" class="xl65" height="20" width="188" style="height: 15.0pt; width: 141pt;">#prioritywest25</td></tr></tbody></table>

Specialty Drug Advocate

<h3>Data Center Fiber Splicing Technician | TEKsystems--Abilene Texas </h3>TEKsystems is seeking an experienced Data Center Fiber Splicing Technician to join our team supporting high-performance network infrastructure in mission-critical data center environments. This role is ideal for fiber professionals who value precision, safety, and operational excellence.<h3> </h3><h4>Position Details</h4><ul><li>Type: Contract-to-Hire</li><li>Location: Abilene, Texas</li><li>Schedule: 3 weeks on / 1 week off</li><li>Work Hours: 6-day work week, 12-hour shifts (7 AM–7 PM or 7 PM–7 AM)</li><li>Compensation: Daily per Diem $150</li><li>Interested? Let’s schedule a time to discuss if this opportunity is the right fit for you.</li></ul> <h4>Key Responsibilities</h4><ul><li>Perform mid-level fiber splicing for structured cabling systems in data centers, including aerial, underground, and in-building (ISP) environments.</li><li>Interpret construction prints, splice matrices, and network diagrams to meet customer and operational specifications.</li><li>Execute mid-sheath cable entries, single and ribbon splices, and manage high-count fiber cables with precision.</li><li>Conduct OTDR and power meter testing to validate fiber integrity and troubleshoot live network issues.</li><li>Install and configure splice enclosures; perform hot cuts and relocations with minimal disruption to active systems.</li><li>Collaborate with internal teams and external vendors to ensure seamless integration and accurate documentation.</li><li>Respond promptly to emergency outages and critical incidents to maintain uptime and service continuity.</li><li>Adhere strictly to data center safety protocols, cleanliness standards, and operational procedures.</li></ul> <h4>Qualifications</h4><ul><li>1–3+ years of fiber splicing experience, preferably in data center or high-availability environments.</li><li>Proficiency in fiber testing, troubleshooting, and documentation.</li></ul> <h4>Top Skills &amp; Competencies</h4><ul><li>Fiber optic cable installation and routing</li><li>Fiber splicing (single and ribbon)</li><li>Fiber optic testing and troubleshooting</li><li>Structured cabling in data centers</li><li>OTDR and power meter testing</li><li>Cable management and documentation</li><li>Installation of splice enclosures</li><li>Working knowledge of aerial, underground, and ISP environments</li></ul>

Splicing Technician--Abilene Texas

DescriptionThe Commercial Risk and Control Manager will play a critical role in driving the successful execution of a detailed analysis of Controls for our client’s Commercial Banking environment. The Commercial Risk and Control Manager will partner with the First Line of Defense (Business Control Officers, Process &amp; Control Owners) as well as the Second Line of Defense to drive consensus and ensure controls are accurately captured. The focus for this role will be to assess adequacy of future state standards, procedures, and controls for a new loan servicing system that is being implemented. In addition they will develop future state procedures to controls and provide UAT Support. Future state procedures need to be mapped against existing control environment and then it needs to be determined if the existing controls are sufficient. Job Specific Knowledge/Skills:1. Demonstrated knowledge of banking industry products, services, and workflows2. Strong familiarity with critical business processes and controls, as well as overall business needs and objectives, for Commercial Lending3. Strong track record of driving timely and effective issue resolution in a banking industry context4. Deep expertise and ability to educate colleagues on risk management, controls, and compliance concepts, frameworks, and policies5. Experience in coaching cross-functional stakeholders on issue management processes and in advising, providing subject matter expertise, monitoring, and credibly challenging colleagues on all components of the risk and control environment6. Ability to establish authority, influence stakeholders, and productively debate issues (e.g., credible challenge) at all levels including without direct reporting responsibility7. Ability to build strong relationships and engage constructively in a proactive and &quot;no surprises&quot; approach with cross-functional stakeholders, to challenge status quo and drive buy-in to achieve common goals8. Ability to clearly and effectively communicate, including ability to summarize and explain complex findings and issues to a wide range of audiences9. Ability to apply sound judgment and appropriately escalate concerns and issues10. Ability to demonstrate managerial courage and inspire colleagues across the organization to embrace change11. Ability to gather, analyze and interpret large datasets from various sources12. Strong analytical and critical thinking skills with high attention to detail and accuracy13. Ability to manage multiple tasks and projects, prioritize work, meet deadlines, achieve goals, and work under pressure Additional Skills &amp; Qualifications<ul><li>Attention to detail, ability to review significant documentation, work effective independently</li></ul>

Sr Commercial Risk And Control Manager

DescriptionLead the first of six strategic initiatives to build a centralized repository of trusted and timely dataIdentify authoritative data sources and decompose business processes to pinpoint data generationDefine semantic meaning of data and align stakeholders around integrated data modelsStand up a data quality program and refresh process across 400+ systemsArchitect centralized technical infrastructure and onboard tooling and peopleCollaborate with application development teams and manage a small team and contractors SkillsERWIN, TOGAF, BOSSED, ZACHMAN Additional Skills &amp; QualificationsBachelor’s degree in Finance, Computer Science, Information Systems, or a related field (or equivalent experience)Minimum of 12 years of experience in enterprise data architecture or advanced data engineeringProven track record of leading data architecture for complex, large-scale organizationsExpert-level knowledge of data modeling across 3NF, dimensional, and logical domainsStrong understanding of metadata, lineage, and authoritative source managementExperience in architecting cloud-based data ecosystems (e.g., Snowflake, Azure, Databricks)Deep familiarity with data integration patterns, including ELT/ETL, data virtualization, APIs, and real-time streamingProficiency in applying modern architectural approaches (DDD, Data Mesh, Agile, etc.)Ability to align architectural vision with business strategy and value driversExcellent communication skills with both technical teams and business executivesProven ability to lead cross-functional design efforts in complex environmentsExperience with data governance frameworks and tools (e.g., Collibra, Alation, Informatica) Additional:Experience in financial services, wealth management, or other regulated industriesFamiliarity with data privacy and regulatory compliance (e.g., GDPR, SEC, FINRA)Experience in enterprise information architecture or data product thinkingExperience in data platform selection, cloud migration, or enterprise data strategy Experience LevelExpert Level

Sr Data Architecture/Data Modeler

DescriptionWe are seeking a highly skilled and cleared Sr. Network Engineer/Architect to lead the design and implementation of advanced datacenter network solutions in support of a critical national security initiative. This role requires deep expertise in datacenter architecture, software-defined networking, and secure transport technologies, along with the ability to engage directly with mission stakeholders. The position is onsite at NIWC Pacific in San Diego and offers a unique opportunity to contribute to a long-term, high-impact program supporting the Intelligence Community. <ul><li>A well-designed network is critical to move data and enable C2 clients in the Intelligence Agency to achieve their missions, but how can an organization make sure their network will fit their current and evolving needs</li><li>Crafting the right network with the right equipment and software requires a combination of technical skill and careful planning.</li><li>Looking for a Sr. C2 Datacenter Network Architect who knows how to develop the exact network the Intelligence Community needs.</li><li>As the lead network architect for our team, you’ll use your experience in datacenter network architecture and design to support the nation’s defense and respond to evolving adversarial threats.</li><li>You’ll be responsible for the design and implementation of a critical network datacenter for a high-priority mission partner.</li><li>You’ll apply your expertise in software defined networks, transport, and security as you guide our team of problem-solvers to develop tomorrow&#39;s next-generation network.</li></ul> SkillsNetwork Engineering, Cisco Routers, SD-WAN, CCIE Top Skills DetailsNetwork Engineering, Cisco Routers, SD-WAN Additional Skills &amp; Qualifications• Experience supporting enterprise intelligence networks such as JWICS, JADC2, NC3, or C3BMC• Cisco CCIE Certification Experience LevelExpert Level

Sr Network Architect

Description
					Technology teams enable technology infrastructure across four global brands, an e-commerce platform, a global supply chain, and 500+ geographically dispersed stores. These teams support in-store, mobile, e-commerce, data, and supply chain platforms to enhance customer experience and service in an ever-evolving industry.

As a Principal Cloud Engineer on the infrastructure Cloud Team, your primary responsibilities will be designing, building, maintaining, and optimizing the cloud-based systems and services that support Columbia’s IT operations globally, focused primarily on Microsoft Azure. You will collaborate closely with various teams, including enterprise, e-commerce, supply chain, and infrastructure, to ensure our cloud platforms meet their needs. Furthermore, you will have the opportunity to work with a talented group of engineers who share your commitment to building and supporting innovative cloud solutions that empower our developers to deliver exceptional products to customers.

•	Design scalable cloud solutions aligned with business and technical requirements
•	Lead the adoption of cloud-native architectures (e.g., microservices, serverless)
•	Evaluate and recommend cloud services and tools (e.g., Azure Functions vs. VMs)
•	Develop and maintain Infrastructure as Code templates using Terraform
•	Automate provisioning, configuration, and deployment pipelines
•	Mentor junior engineers on best practices in automation and DevOps
•	Implement and enforce security policies, including IAM, encryption, and network segmentation
•	Collaborate with Infosec to ensure compliance with published standards
•	Conduct regular audits and reviews of cloud environments
•	Set up and manage observability tools, Columbia uses Wiz.io, Grafana and Cloudability
•	Analyze performance metrics and optimize workloads for cost and efficiency
•	Implement autoscaling, load balancing, and failover strategies
•	Participate in code reviews, architecture discussions, and incident postmortems
•	Develop standards around Azure architecture, write and maintain clear documentation for infrastructure, processes, and standards
•	Identify and drive improvements in deployment workflows and operational practices
•	Help define SLAs, SLOs, and incident response procedures
					 					Skills
					Azure, Aws, Terraform, Architecture, security, Cloud, Devops, Amazon web services, Python
					 					Top Skills Details
					Azure,Aws,Terraform,Architecture,security
					 					Additional Skills &amp; Qualifications
					•	Experience designing and implementing disaster recovery plans in the cloud.
•	5 – 7+ years of experience as a cloud engineer
•	2+ years of experience as a cloud architect
•	Expertise with cloud infrastructure and platform services (CIPS) in Microsoft Azure 
•	Familiarity with Amazon Web Services (AWS), and Google Cloud Platform (GCP).
•	A solid understanding of how distributed systems work.
•	A strong grasp of programming fundamentals and you are proficient in one or more languages, such as JavaScript, Python, PowerShell, and C#. 
•	A strong grasp of core CI/CD guidelines .
					 					Experience Level
					Expert Level

Sr. Cloud Engineer

Description We are seeking a Network Automation Engineer to help modernize and automate our global network infrastructure. This role will focus on building scalable, repeatable, and secure automation frameworks to support SD-WAN, Zero Trust, and cloud networking initiatives. The ideal candidate will have a strong experience with traditional networking, combined with deep expertise in scripting, APIs, and infrastructure as code. You will work closely with network architects, security engineers, and cloud teams to streamline operations and accelerate our transformation into a software-defined, cloud-first environment. Key Functions/Duties of Position: •	Design, develop, and maintain network automation frameworks using tools like Ansible, Python, Terraform, and REST APIs.•	Automate provisioning, configuration, and policy enforcement across on-prem, SD-WAN, and cloud networks.•	Collaborate with network and security architects to implement infrastructure as code (IaC) practices.•	Integrate automation workflows with platforms such as Cisco ISE, DNA Center, Palo Alto Prisma SD-WAN, and Zscaler.•	Build CI/CD pipelines for network changes and configuration validation.•	Develop and maintain source-controlled templates and playbooks for repeatable deployments.•	Support network observability and telemetry by automating data collection and reporting.•	Participate in the design and implementation of secure, scalable network architectures.•	Provide mentorship and training to traditional network engineers on automation tools and practices.•	Document automation processes, standards, and best practices.•	On Call Rotation (PIC) is required SkillsPython, Terraform, ansible, automation, network engineering Additional Skills &amp; QualificationsEducation Requirement:•	Bachelor’s degree from a four-year college or university or a combination of equivalent education and work experience.•	Certifications preferred: Cisco DevNet, CCNP/CCIE, PCNSE, CISSP, AWS/Azure Networking Minimum Qualifications: •	Minimum of 5 years in global enterprise network environments. •	3+ years of experience in network automation and scripting.•	Proficiency in Python, Ansible, Terraform, and RESTful APIs.•	Familiarity with cloud networking (AWS, Azure, or GCP).•	Experience with version control systems (e.g., Git) and CI/CD pipelines. •	Experience with NetDevOps, event-driven automation, or network testing frameworks.•	Exposure to containerized environments (Docker, Kubernetes) is a plus.•	Experience with Cisco, Meraki, Palo Alto, Netscaler, Zscaler, or similar platforms.

Sr. Engineer - Network Automation

***Must not require future sponsorship for this opportunity. Client cannot directly sponsor*****Must be a current resident of Chicago, IL**Top Skills&#39; Details1. Ability to design and build large-scale automated data pipelines integrated across multi-platform and disparate data sources using GCP Native services (Big Query, Dataflow, Dataproc)2. Advise on key architectural decisions related to data modeling, storage, real-time processing and orchestration3. Ability to work with multi statement complex queries and enhance performance or possess the ability to troubleshoot issues related to performance.4. Implement scalable, reusable and efficient data frameworks that ensure data quality, integrity and performance DescriptionThe data engineer will play a role accomplishing the following team goals: Data Centralization, Data Governance, and Data Integrity. They will lead component design and development, work with data science, development and business analytics teams to design scalable data solutions ensuring quality and performance. They will use their data engineering expertise to enable our company to derive insights, perform analytics, and make decisions on the modern data solutions they will help design, build, and maintain. SkillsGCP, Big Query, SQL, NoSQL, Python Top Skills DetailsGCP,Big Query,SQL,NoSQL,Python Additional Skills &amp; QualificationsDesign and build large-scale automated and cost-efficient data pipelines that are integrated across multi-platform and disparate data sources using GCP native services (e.g., BigQuery, Dataflow, Dataproc) Make key architectural decisions related to data modeling, storage, real-time processing, and orchestration Work with multi statement complex queries and enhance performance or able to troubleshoot issues related to performance Implement scalable, reusable and efficient data frameworks that ensure data quality, data integrity and performance consistently Assist in establishing data governance, quality, and lineage practices using tools like Data Catalog, Data Loss Prevention (DLP), or Cloud Audit Logs. Creates and maintains intermediate to advanced terraform scripts Mentor junior and mid-level engineers, conduct code reviews, and provide technical guidance on best practices Translate business requirements into technical design documents and implementation plans Participate in support rotation and proactively identify issues while implementing issue resolutions as appropriate. Experience LevelExpert Level

Sr. GCP Data Engineer

Description
					Sr. Support Engineer, Match Group Business Technology
Match Group is looking for a motivated and passionate Sr. Support Engineer to help provide a great technical experience for all of our employees. Your day-to-day will include troubleshooting hardware and software issues related to local machines, network connectivity, SaaS apps, virtual machines, email, Slack, and more. You will perform the technical onboarding for new employees and have a large contribution to team project work, including but not limited to updating and maintaining corporate builds for Windows workstations, creating software packages for both Windows and macOS deployments, and testing and deploying new hardware or software applications to solve for challenges around the org.
What we are looking for:
We are looking for technical individuals who are motivated, self-starters, and always eager to help while providing excellent customer service to our employees. You’ll need to be a team player with great attention to detail and communication skills as we work together to solve daily challenges.
What You’ll Do:
- Technical onboarding and ongoing support of users in multiple offices and countries
- Hardware deployment, software installation and maintenance of user machines/peripherals
- Troubleshoot software and hardware issues and provide resolutions
- Evaluate and escalate complex issues to the appropriate teams when necessary
- Setup and troubleshoot of Apple and Android mobile devices
- Support users via Slack, Jira Ticketing, Email, in-person and remote.
- Asset tracking and inventory management
- Communicate highly technical information to both technical and non-technical personnel
- Deploy and decommission user workstation VM’s
- Google Workspace end user support
- Update and maintain computer management policies in Jamf / Ivanti / Workspace One
- Educate team members and org users on new processes and technologies
- Support all users including CSuite
- Cross team collaboration
What You’ll Need:
- High School Diploma
- Up to 4 years of experience in End User Support
- Excellent documentation and communication skills via Email, Jira, and Slack
- Attention to detail and ability to follow documentation
- Ability to lift up to 50lbs as necessary
- OS Experience: MacOS, Windows 10/11, iOS, Android
- Working Knowledge of: Okta, Jamf, WorkspaceOne, Zoom, Slack, Ivanti
Things that will help:
- Experience with Jira/Confluence
- Research skills with the ability to search internal tools and utilize industry resources
- Basic understanding of SaaS Applications
- Training or certifications: Microsoft operating systems, A+ certification, MacOS support training
- Experience working on big projects and mentoring team members
					 					Skills
					Technical support, okta, jamf, google workspace, windows, macOS, Active directory, breakfix, onboarding, offboarding
					 					Top Skills Details
					Technical support,okta,jamf,google workspace,windows,macOS,Active directory,breakfix,onboarding,offboarding
					 					Additional Skills &amp; Qualifications
					see above.
					 					Experience Level
					Expert Level

Sr. IT Support Engineer

DescriptionThe Information Security Analyst will be responsible for monitoring the Firms security systems and performing penetration tests of the WLRK infrastructure. Key responsibilities entail daily monitoring activities, including SIEM and other security tools and identification and mitigation of suspicious events, conducting controlled penetration tests, identifying vulnerabilities, and delivering reports with recommendations for mitigation. The successful candidate will also support all other Security Operations activities and assist in the deployment and operation of information security systems, as well as work on a diverse set of security related projects and responsibilities. Essential Duties and Responsibilities:•	Perform real-time security log and event analysis and take action to contain and mitigate information security threats. The events will originate from SIEM, DLP, IDS, IPS, antivirus, firewalls, system security logs and user reports.•	Conduct manual and automated penetration testing of web applications, APIs, networks, cloud environments, and mobile apps.•	Simulate real-world cyber-intrusion techniques to identify security vulnerabilities and validate practical exposures/risks.•	Develop automation workflows, routines and scripts to support advanced testing efforts and remediation validation•	Contribute to red team engagements, threat modeling, and purple team exercises.•	Assist in maintaining existing security systems, such as IPS/IDS, Anti-Virus, EPO, SIEM, NAC and other cyberattack detection and analytics tools; assist with security technologies deployment, configuration, troubleshooting, maintenance, patching/upgrading and decommission.•	Make enhancements to existing monitoring and security operations and contribute to a Continuous Monitoring program framework.•	Work across teams to accomplish security program goals. Knowledge, Skills, and Abilities Required:•	Strong knowledge of network services, vulnerabilities, exploits and attacks vectors and TTPs (Tactics, Techniques, and Procedures).•	Proven experience in penetration testing, ethical hacking, or purple teaming.•	Strong knowledge of OWASP Top 10, MITRE ATT&amp;CK, CVSS, and common exploit techniques.•	Proficiency with tools like Burp Suite, Metasploit, Nmap, Nessus, Kali, Bloodhound, or similar.•	Familiarity with scripting (e.g., Python, PowerShell) for automation and vulnerability validation.•	Understanding of IT infrastructure, networking, system internals (Windows/Linux), and web/application security.•	SPLUNK Administrator or Power User considered a plus.•	Strong knowledge of server and desktop operating systems, routers, switches, firewalls and other network equipment.•	Experience with cloud environments (SaaS, iDP, AWS, Azure, GCP) and cloud security testing.•	Knowledge of mobile app security vulnerabilities (iOS, Android) and threat modeling a plus.•	Participation in Capture The Flag (CTF) events or offensive security challenges•	Critical thinking, investigative mindset and ability to conduct root cause analysis.•	Detail-oriented and able to meet tight deadlines.•	Excellent written, verbal and interpersonal skills.•	Highly motivated self-starter with an inquisitive personality.•	Desire and ability to learn new skills and concepts. Education and Experience:•	Bachelor’s degree in related field or discipline.•	Minimum of 7 years of experience in information security.•	Certifications such as GPEN, OSCP, OSEP or similar are highly desirable.•	CISSP, CISA, CEH, GIAC and other industry certifications considered a plus. Skills:SIEM, Security Operations, Penetration Testing, CISSP, CEH, Splunk Top Skills Details:SIEM, Security Operations, Penetration Testing Additional Skills &amp; Qualifications:Candidates must have excellent communication skills. Experience Level:Expert Level

Sr. Information Security Analyst (Penetration Testing)

Descriptionour top law firm in New York City is looking for a Sr. Information Security Analyst with strong penetration testing experience. The Senior Information Security Analyst will be responsible for monitoring the Firm security systems and performing penetration tests of the infrastructure. Key responsibilities entail daily monitoring activities, including SIEM and other security tools and identification and mitigation of suspicious events, conducting controlled penetration tests, identifying vulnerabilities, and delivering reports with recommendations for mitigation. The successful candidate will also support all other Security Operations activities and assist in the deployment and operation of information security systems, as well as work on a diverse set of security related projects and responsibilities. Essential Duties and Responsibilities:•	Perform real-time security log and event analysis and take action to contain and mitigate information security threats. The events will originate from SIEM, DLP, IDS, IPS, antivirus, firewalls, system security logs and user reports.•	Conduct manual and automated penetration testing of web applications, APIs, networks, cloud environments, and mobile apps.•	Simulate real-world cyber-intrusion techniques to identify security vulnerabilities and validate practical exposures/risks.•	Develop automation workflows, routines and scripts to support advanced testing efforts and remediation validation•	Contribute to red team engagements, threat modeling, and purple team exercises.•	Assist in maintaining existing security systems, such as IPS/IDS, Anti-Virus, EPO, SIEM, NAC and other cyberattack detection and analytics tools; assist with security technologies deployment, configuration, troubleshooting, maintenance, patching/upgrading and decommission.•	Make enhancements to existing monitoring and security operations and contribute to a Continuous Monitoring program framework.•	Work across teams to accomplish security program goals. Knowledge, Skills, and Abilities Required:•	Strong knowledge of network services, vulnerabilities, exploits and attacks vectors and TTPs (Tactics, Techniques, and Procedures).•	Proven experience in penetration testing, ethical hacking, or purple teaming.•	Strong knowledge of OWASP Top 10, MITRE ATT&amp;CK, CVSS, and common exploit techniques.•	Proficiency with tools like Burp Suite, Metasploit, Nmap, Nessus, Kali, Bloodhound, or similar.•	Familiarity with scripting (e.g., Python, PowerShell) for automation and vulnerability validation.•	Understanding of IT infrastructure, networking, system internals (Windows/Linux), and web/application security.•	SPLUNK Administrator or Power User considered a plus.•	Strong knowledge of server and desktop operating systems, routers, switches, firewalls and other network equipment.•	Experience with cloud environments (SaaS, iDP, AWS, Azure, GCP) and cloud security testing.•	Knowledge of mobile app security vulnerabilities (iOS, Android) and threat modeling a plus.•	Participation in Capture The Flag (CTF) events or offensive security challenges•	Critical thinking, investigative mindset and ability to conduct root cause analysis.•	Detail-oriented and able to meet tight deadlines.•	Excellent written, verbal and interpersonal skills.•	Highly motivated self-starter with an inquisitive personality.•	Desire and ability to learn new skills and concepts. Education and Experience:•	Bachelor’s degree in related field or discipline.•	Minimum of 7 years of experience in information security.•	Certifications such as GPEN, OSCP, OSEP or similar are highly desirable.•	CISSP, CISA, CEH, GIAC and other industry certifications considered a plus.

Description
					We are seeking a highly skilled Messaging Engineer to join our team. The ideal candidate will have extensive experience with PowerShell and Microsoft Graph scripting, Exchange API scoping, and will be responsible for implementing and supporting automation in our messaging infrastructure.

Responsibilities:
•	Develop and maintain PowerShell scripts to automate tasks and improve efficiency within the messaging environment.
•	Utilize Microsoft Graph to integrate and manage various aspects of the messaging infrastructure.
•	Exchange API scopes for application integration.
•	Collaborate with IT and other departments to ensure seamless integration and operation of messaging systems.
•	Troubleshoot and resolve issues related to messaging services, ensuring high availability and performance.
•	Provide technical support and guidance to other team members on PowerShell scripting and Graph usage.
•	Understand and manage mail flow, with in-depth knowledge of Microsoft Exchange, Exchange Online Protection (EOP) and Microsoft Defender
•	Develop, implement, manage and monitor retention policies to ensure data is retained and disposed of in accordance with regulatory requirements and company policies.
					 					Skills
					Ms teams, Microsoft, Azure, M365, SharePoint, office 365, o365, Microsoft 365
					 					Top Skills Details
					Ms teams,Microsoft,Azure,M365,SharePoint,office 365,o365,Microsoft 365
					 					Additional Skills &amp; Qualifications
					Qualifications:
•	Proven experience with PowerShell scripting in an M365 environment.
•	Strong knowledge of Microsoft Graph and Exchange API and application of in managing messaging systems.
•	Strong knowledge of Microsoft Exchange, Microsoft 365, and related technologies.
•	Knowledge of Microsoft Purview
•	Knowledge of Microsoft Teams
•	Excellent problem-solving skills and the ability to work independently and as part of a team.
•	Strong communication skills, both written and verbal.
•	Knowledge of Proofpoint for email security and data protection is desired
•	Experience with other scripting languages such as Python or JavaScript is a plus.
•	Knowledge of networking and security principles as they relate to messaging systems.
•	Previous experience in a similar role within a large enterprise environment.
					 					Experience Level
					Expert Level

Sr. M365 Engineer (Powershell)

DescriptionKey Responsibilities1. Network Architecture &amp; Designa. Design and maintain a secure, scalable, and high-availability enterprise network leveraging Cisco technologies.b. Develop network segmentation, VLAN strategies, and routing topologies (OSPF, BGP, EIGRP, etc…).c. Plan and implement architecture for remote site connectivity, mobile units, data centers, and public safety systems.d. Lead modernization efforts including SD-WAN, wireless upgrades, and zero-trust network access.2. Implementation, Operations &amp; Supporta. Serve as the hands-on lead engineer for network deployment, upgrades, and incident response.b. Configure and manage Cisco switches, routers, firewalls, WLCs, and wireless endpoints.c. Design and manage VPNs, QoS, ACLs, network monitoring, and logging systems (SolarWinds, NetFlow, SNMP).d. Act as the Level 4 escalation point for complex network issues and performance tuning.3. Security, Compliance &amp; Audit Readinessa. Enforce network security controls aligned with CJIS, NIST, and department policy.b. Implement and maintain firewall rulesets, NAC solutions (e.g., Cisco ISE), and endpoint access policies.c. Support the cybersecurity team in incident detection, forensic analysis, and mitigation strategies.d. Provide documentation and evidence for security audits and compliance reviews.4. SME Leadership &amp; Staff Developmenta. Serve as the department’s Subject Matter Expert (SME) on enterprise networking, guiding decisions across IT, public safety systems, and operations.b. Train, coach, and mentor internal IT staff, including junior and mid-level network technicians.c. Lead structured knowledge transfer sessions, hands-on training, and real-time coaching during support and implementation activities.d. Create SOPs, how-to guides, and step-by-step documentation tailored for ongoing use by internal staff.e. Support staff in preparation for certification paths (e.g., CCNA/CCNP) if desired. SkillsSDWan, ACI, SDA, Architecture, Infrastructure, Firewall Top Skills DetailsSDWan,ACI,SDA,Architecture,Infrastructure,Firewall Additional Skills &amp; Qualifications5. Required Qualificationsa. 8+ years of enterprise network architecture and engineering experience.b. Extensive experience designing and managing Cisco-based network environments, including:i. Cisco Catalyst, Nexus, ISR/ASRii. Cisco ASA, Firepower/FTD firewallsiii. Cisco ISE, AnyConnect, VPN solutionsiv. Routing protocols: OSPF, BGP, EIGRPv. Wireless networks: WLCs, Aironet/Merakic. Deep understanding of public safety network requirements, including QoS for voice/video systems.d. Hands-on experience integrating with Public Safety Applications and Systems.e. Experience training or mentoring technical teams in enterprise environments.f. Strong documentation and communication skills.6. Preferred Qualificationsa. Prior experience working in law enforcement, government, or public safety IT environments.b. Familiarity with CJIS, NIST, FedRAMP, or state compliance frameworks.c. Certifications (preferred):i. Cisco Certified Network Professional (CCNP) – Requiredii. Cisco Certified Internetwork Expert (CCIE) – Preferrediii. Cisco Certified Specialist – Security or Wireless – Bonusiv. CISSP, Fortinet NSE, Aruba, or other relevant credentials – Bonus7. Engagement Detailsa. Location: 100% On-Siteb. Work Hours: 40 hours per week; overtime, weekends, and after-hours support required as neededc. Travel: Local travel to agency locations may be requiredd. Equipment: Department-issued laptop/toolse. Security Requirement: Must pass the department check Experience LevelExpert Level

Sr. Network Engineer

Top Skills&#39; Details<ul><li>10+ years of Network Engineering experience (Cisco)</li><li>Data Center experience: Core Route/Switching (BGP + OSPF)</li><li>SD-WAN experience</li></ul>Nice to have&#39;s<ul><li>Cisco ACI - the most desirable nice-to-have.</li><li>Cisco Out of Band Management: Opengear is what they use specifically.</li><li>Wireless Networking</li><li>Azure experience</li><li>Cisco Firepower</li><li>Zscaler</li></ul>Description<ul><li>TEKsystems is helping an enterprise client identify a Sr Network Engineer to administer and support our global data communications network.</li><li>This role involves designing, developing, and optimizing network systems, ensuring all designs are documented and supportable.</li><li>This person handle engineering, configuration, deployment, and maintenance across various technologies, including Azure, Campus, Plant LAN, Wireless, WAN/SD-WAN, and Datacenter LAN.</li><li>You will troubleshoot complex network issues, communicate maintenance and downtime, and develop business continuity and disaster recovery plans.</li><li>Key responsibilities include analyzing network needs, contributing to design and installation, leading project implementations, ensuring security compliance, and monitoring network performance.</li></ul>

Sr. Network Engineer (No C2C)

Description
					Key Responsibilities
1. Implementation, Operations &amp; Support
a. Serve as the hands-on lead engineer for network deployment, upgrades, and incident response.
b. Configure and manage Cisco switches, routers, firewalls, WLCs, and wireless endpoints.
c. Design and manage VPNs, QoS, ACLs, network monitoring, and logging systems (SolarWinds, NetFlow, SNMP).
d. Act as the Level 4 escalation point for complex network issues and performance tuning.
2. Security, Compliance &amp; Audit Readiness
a. Enforce network security controls aligned with CJIS, NIST, and department policy.
b. Implement and maintain firewall rulesets, NAC solutions (e.g., Cisco ISE), and endpoint access policies.
c. Support the cybersecurity team in incident detection, forensic analysis, and mitigation strategies.
d. Provide documentation and evidence for security audits and compliance reviews.
3. SME Leadership &amp; Staff Development
a. Serve as the department’s Subject Matter Expert (SME) on enterprise networking, guiding decisions across IT, public safety systems, and operations.
b. Train, coach, and mentor internal IT staff, including junior and mid-level network technicians.
c. Lead structured knowledge transfer sessions, hands-on training, and real-time coaching during support and implementation activities.
d. Create SOPs, how-to guides, and step-by-step documentation tailored for ongoing use by internal staff.
e. Support staff in preparation for certification paths (e.g., CCNA/CCNP) if desired.
4. Required Qualifications
a. 10+ years of enterprise network security and engineering experience.
b. Extensive experience designing and managing Cisco-based network environments, including:
i. Palo Alto Panorama, Firewalls
ii. Cisco ASA, Firepower/FTD firewalls
iii. Cisco Catalyst, Nexus, ISR/ASR
iv. Cisco ISE, AnyConnect, VPN solutions
v. Routing protocols: OSPF, BGP, EIGRP
vi. Wireless networks: WLCs, Aironet/Meraki
c. Deep understanding of public safety network requirements, including QoS for voice/video systems.
d. Hands-on experience integrating with Public Safety Applications and Systems.
e. Experience training or mentoring technical teams in enterprise environments.
f. Strong documentation and communication skills.
					 					Skills
					Security, Information security, Cyber security, Firewall, Network security
					 					Top Skills Details
					Security,Information security,Cyber security,Firewall,Network security
					 					Additional Skills &amp; Qualifications
					5. Preferred Qualifications
a. Prior experience working in law enforcement, government, or public safety IT environments.
b. Familiarity with CJIS, NIST, FedRAMP, or state compliance frameworks.
c. Certifications (preferred):
i. Cisco Certified Network Professional (CCNP) – Required
ii. Cisco Certified Internetwork Expert (CCIE) – Security Preferred
iii. Cisco Certified Specialist – Security or Wireless – Bonus
iv. CISSP, Fortinet NSE, Aruba, or other relevant credentials – Bonus
6. Engagement Details
a. Location: 100% On-Site
b. Work Hours: 40 hours per week; overtime, weekends, and after-hours support required as needed
c. Travel: Local travel to agency locations may be required
d. Equipment: Department-issued laptop/tools
e. Security Requirement: Must pass the department background check
					 					Experience Level
					Expert Level

Sr. Security Engineer

<h3>Sr. Software Engineer</h3>100% Remote (Must work EST hours) <h3>Top Skills Required</h3><ul><li>SQL Development &amp; Database Management***</li><li>Integration Experience (APIs, batch jobs, file parsers)***</li><li>Financial Aid Systems Knowledge***</li><li>Higher Education experience</li></ul><h3>Qualifications</h3><ul><li>Bachelor’s degree + 5 years programming experience (or equivalent)</li><li>Experience with CRM and financial aid systems</li><li>Strong SQL and documentation skills</li></ul>

Sr. Software Engineer

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