We are seeking a skilled and motivated Systems/Network Admin to join our team. The ideal candidate will provide technical assistance and support for end-users, troubleshoot hardware and software issues, and ensure smooth IT operations within the organization. This role requires strong problem-solving skills, excellent communication, and a proactive approach to managing IT-related challenges in a fast-paced environment. o	Provide on-site support for end-users, addressing hardware, software, and network-related issues promptly and effectively.o	Diagnose and resolve technical problems with desktops, laptops, printers, mobile devices, and other peripherals.o	Assist with the installation, configuration, and maintenance of hardware and software.o	Troubleshoot network connectivity issues, including LAN, Wi-Fi, and VPN configurations.o	Monitor and maintain server and workstation performance, escalating issues when necessary.o	Support the administration of IT systems such as email, file storage, and security tools.o	Inventory and Asset Managemento	Track and manage IT hardware and software inventory, ensuring accurate records and availability.o	Coordinate hardware repairs and replacements with vendors or service providers.o	Work closely with the IT team to implement upgrades, patches, and new technologies.o	Participate in IT projects, system rollouts, and other organizational initiatives as required. Skills Required:o Experience providing on-site support for end-users, addressing hardware, software, and network-related issues promptly and effectivelyo Experience managing/maintain network and systems infrastructure; Troubleshoot network connectivity issues, including LAN, Wi-Fi, and VPN configurations, maintain server and workstation performance, administration of IT systems such as email, file storage, and security tools• Experience with IT service management tools and ticketing systems. Candidates need to be able to hold their own in a manufacturing environment; &quot;boots and hardhat&quot; mentality as some of the technology they support is on the manufacturing floor; need to be able to interface with non technical stakeholders and drive IT initiatives forward

public

Systems Administrator

Seeking a Systems Administrator Top Skills&#39; Details1. Deployment of hardened/secured Windows and Red Hat Linux servers.2. Ivanti Security Controls or similar patching software.3. Security review and remediation process and procedures. Knowledge of common cybersecurity frameworks DescriptionProvide day-to-day support for configuration, deployment, maintenance of infrastructure with of emphasis in server deployment, patching, and security.Assist Systems Engineers with implementation of new technologies.Implement and document system configuration changes and updates.Provide and implement recommendations on server and service configuration changes and operational procedures to increase efficiency.Assist with trouble tickets when needed.Assist in documentation and testing of the Disaster Recovery procedures.Perform other duties as assigned. Preferred technical experience: The following Microsoft productsActive Directory/Azure ADServer OS 2008 - 2022Exchange 2016/Exchange OnlineVMware vSphere administration.Experience in basic networking and security concepts such as DNS, HTTP, HTTPS, SSL/TLS. Backups; Virtual, Cloud, O365, TapeKnowledge of Veeam and Cohesity (a plus).Netapp FAS and AFF; iSCSI and CIFS (a plus).SkillsWindows, red hat linux, ivanti, patch management, sccm, powershell, vulnerability management, System administrator, Active directory, Azure, Infrastructure, Automation

Our client recently bought another company and acquired their building, so they need an Onsite IT Technician to support the set up. They are looking for someone to be a L2/L3 Systems Administrator with basic networking knowledge and computer experience as they would be hands/feet for the Corporate IT group to help get the facility ready alongside the IT support team. This person will be installing new equipment, connect cables, etc. The resource would also work closely with the site automation team to document and understand local equipment and get it all functioning again. Resource would need to be someone that takes initiative and helps drive tasks and solutions to completion Assist with building laptops and PCsTroubleshoot hardware and software issues (laptops, servers, and network)Setting up servers and networkRunning cablesWindows Servers and network maintenance and troubleshootingWorking directly with the automation teamSetting up and managing Active Directory This person needs to have knowledge with Network and Windows Server as they will be the only IT person onsite- We are not seeking a desktop technician

DescriptionThere will be a Windows upgrade project in the near future. Supports and informs the secure lifecycle management of the information and technology infrastructure, including physical and virtual servers, enterprise storage, server operating systems, virtual desktop infrastructure, identity and access management services, and assigned applications and network services including cloud infrastructure and applications. Actively supports the daily operation of the university&#39;s technology infrastructure, including monitoring systems and services, responding to and resolving incidents, recognizing trends and identifying appropriate response.Provides Level 2 &amp; 3 support of IT services and 24×7 response and resolution of incident, service, change, and problem requests; tracks, updates, and resolves assigned requests; escalates issues as appropriate; provides professional, timely, accurate, and consistent service.Installs, configures, maintains and supports server, desktop and application infrastructure, network services, data base servers, utilities, and other assigned software and systems.Promotes the confidentiality, integrity, and availability of information services and the application of associated policies and practices.Collaborates effectively and professionally with members of the IT Department and affiliated organizations.Actively participates in efforts to enhance IT service management, including process flow and overall satisfaction with IT services and service delivery using metrics, training and support.Demonstrates a commitment to continuous improvement though analysis of trends, reflection and evaluation of operational activities, technical functionality, and policies and procedures; recommends and effects positive change.Assists and advises IT managers in the planning, design and implementation of new systems and services.Maintains and develops documentation, run books, procedure guides and training materials associated with the university&#39;s technology services.Manages assigned projects including planning, estimation of time and cost, tracking of deliverables, tasks, and effort, team coordination and task assignment, risk and change management.SkillsWindows, System administrator, Active directory, Windows server, LinuxTop Skills DetailsWindows,System administrator,Active directory,Windows server,LinuxAdditional Skills &amp; QualificationsThis position will convert between $65k to $70k (can possibly flex). Bachelor’s degree, preferably in information systems (MIS), computer science, engineering or related field.Two (2) or more years of relevant experience implementing and supporting information technology in a service centric environment.Experience in the acquisition, installation, integration, use, and management of computer equipment and technology facilities.Flexibility and adaptability and willingness to embrace change.Excellent oral and written communication and customer service skills; appropriately adjusts communication to people of different ages, ethnicities and technical abilities; effectively facilitate discussions and meetings.Strong and demonstrable analytical and problem solving skills; organized; detail oriented; comprehends, learns, and masters new technologies readily; exercise sound judgment in complex situations.Effectively and gracefully manage resources, tasks, multiple priorities and deadlines in a dynamic, service oriented environment as a contributor and project leader.Familiarity with IT service management, a service oriented culture, and with the identifying characteristics of an institution of higher education (prior higher education experience is desirable).Personal integrity, values, and a commitment to others that is consistent with Le Moyne’s mission and vision.Relevant Technical Experience OS: Windows Server (2016+) &amp; Desktop (10+), macOS, LinuxVirtualization: VMware ESX 7+; Horizon View 8+Unified and Converged Infrastructure: Cisco UCS, HPE SynergyStorage: SAN, iSCSI, DAS/JBODNetwork: IP, Virtual SwitchingDirectory Services: MS AD, KerberosServices: File, Print, DNS, DHCP, RADIUSInternet &amp; Application Servers: IIS, ApacheAutomation: PowerShell, VB ScriptDesktop Management: SCCM, VDI, Terminal Services, Group PolicySecurity: Access Control, Server &amp; Desktop FW &amp; Anti-Malware, DLP, Patch Management (WSUS)Experience LevelIntermediate Level

Description The IT Systems Administrator will maintain system stability, security, and performance across cloud and on-premises environments. The IT Systems Administrator will be responsible for administering a broad range of technologies and services, focusing on Active Directory (AD), Entra, Virtual Desktop Infrastructure (VDI), Remote Access, Email systems, and Cloud Storage Solutions like OneDrive. In addition to day-to-day operations, the IT Systems Administrator will be responsible for planning and executing upgrades, enhancements, and new implementations, as well as troubleshooting, resolving technical issues, and ensuring minimal downtime for mission-critical systems. The role will collaborate with cross-functional teams, including security, networking, and applications teams, to ensure system integrity and compliance. The IT Systems Administrator must exhibit excellent problem-solving skills, technical expertise, and a strong commitment to customer service.

Position Overview:We are seeking a skilled Systems Administrator to support our IT infrastructure for a 60-90 day period while our current systems administrator is on leave. This role is critical to ensuring the seamless operation of our on-premises and cloud services during the contract period. Key Responsibilities:<ul><li>Infrastructure Management: Monitor and maintain both on-premises and cloud infrastructure services and servers.</li><li>Security: Manage and configure Fortinet firewalls, Microsoft Defender, and CrowdStrike to ensure robust security measures.</li><li>Server and Cloud Administration: Administer Microsoft Windows servers and Azure cloud environments.</li><li>Office 365: Provide support and management for Office 365 applications.</li><li>Communication: Exhibit excellent verbal and written communication skills, as well as strong organizational abilities. You will interact with high-level leaders and stakeholders.</li><li>Customer Service: Deliver outstanding customer service while handling multiple competing priorities.</li><li>Hardware and Software Upgrades: Perform periodic racking and support for hardware and software upgrades.</li></ul>Required Skills and Experience:<ul><li>Technical Expertise: Proficiency in Fortinet firewalls, Microsoft Defender, CrowdStrike, Windows administration, and Azure cloud.</li><li>Office 365: Experience with Office 365 administration.</li><li>Communication: Strong verbal and written communication skills.</li><li>Customer Service: Exceptional customer service skills.</li><li>Multi-tasking: Ability to manage multiple priorities effectively.</li><li>Upgrades: Experience with racking and supporting hardware and software upgrades.</li></ul>Top Skills:<ul><li>Fortinet</li><li>System administration</li><li>Windows administration</li><li>Microsoft Defender</li><li>CrowdStrike</li></ul>

DescriptionSSL/TLS Management: Basic experience with SSL certificate installation, renewal, and troubleshooting. iRules: Working knowledge of custom traffic-handling via profiles, iRules, policies, and data groups/classes. Monitoring and Logging: Familiarity with tools and concepts like SNMP, syslog, or third-party monitoring systems (e.g., Splunk, SolarWinds). Ticketing Systems: Experience with tools like ServiceNow, Jira, or Remedy to manage tickets and requests. Proven Troubleshooting Expertise: Ability to methodically work through an application communication flow to isolate and resolve issues.SkillsF5, LTM, VIP, Pool Management, load balancing, SSL, TLS, iRules, Monitoring, Logging, SNMP, ServiceNow, Jira, Remedy, TroubleshootingTop Skills DetailsF5,LTM,VIP,Pool Management,load balancing,SSL

Top Skills&#39; Details 1. Microsoft 365 is the top experience the person needs to have. (Policy and compliance. Users – 50 users, 100 endpoint devices, several dozen servers. Currently on prem AD, moving to Azure AD)2. Must have some kind of network infrastructure experience. (Firewall rules, policies. Network management. Hybrid network. Little on Prem and lots of cloud. Palo Alto/Panorama)3. Must have some IT security experience. (Vulnerability or security frameworks. Something that demonstrates a security mindset and maintaining that. Working towards SOC2. Remediating vulnerabilities by patching or monitoring. Experience with GRC tool.)

Description
					Job Description:

Responsibilities:

Plan and execute Azure cloud migration: Develop and implement strategies for migrating existing hybrid infrastructure to Azure cloud.
Manage Azure environment: Configure, monitor, and maintain Azure resources to ensure optimal performance and security.
Collaborate with stakeholders: Work closely with IT teams, developers, and business units to understand requirements and ensure seamless migration.
Automate processes: Utilize automation tools and scripts to streamline deployment, management, and monitoring of cloud resources.
Ensure security and compliance: Implement best practices for security, data protection, and compliance within the Azure environment.
Troubleshoot and resolve issues: Provide support for cloud-related issues and ensure minimal downtime during migration.
Documentation: Maintain comprehensive documentation of the migration process, configurations, and procedures.
Qualifications:

Experience: Proven experience in Azure cloud migration and management, with a strong understanding of hybrid environments.
Technical Skills: Proficiency in Azure services, PowerShell scripting, and automation tools. Knowledge of networking, security, and virtualization.
Certifications: Azure certifications such as Azure Administrator Associate or Azure Solutions Architect are highly desirable.
Problem-Solving: Strong analytical and troubleshooting skills.
Communication: Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical stakeholders.
Team Player: Ability to work collaboratively in a team environment and manage multiple priorities.
					Skills
					azure, System administrator
					Top Skills Details
					azure,System administrator
					Additional Skills &amp; Qualifications
					Our client is looking for a systems admin to support Azure cloud migration. M-F standard working hours
					Experience Level
					Intermediate Level

Systems Administrator - Azure

Top Skills&#39; Details<ul><li>Strong experience with Veeam and backup terminology, including RTO, RPO, and data retention requirements.</li><li>Virtualization (VMware + some Hyper V) – VMware 8.02 in data centers</li><li>Disaster recovery – business continuity</li><li>Willing to work on-call for helpdesk support 3-5 times per year</li><li>Ability to communicate effectively with clients</li></ul>Description<ul><li>The ideal candidate will play a crucial role in ensuring successful backups, administering and implementing VMware, troubleshooting and installing Windows servers, and facilitating Microsoft 365 tenants. </li><li>Additionally, the Systems Engineer will provide guidance on industry trends and best practices.</li></ul>Key Responsibilities:<ul><li>Ensure daily backup success for all clients.</li><li>Monitor industry trends and provide recommendations for backup and disaster recovery.</li><li>Administer and implement VMware and Hyper-V solutions.</li><li>Install, maintain and troubleshoot Windows servers.</li><li>Facilitate Microsoft 365 tenants, including InTune and Exchange</li><li>Leverage PowerShell to automate tasks.</li><li>Provide guidance on industry trends and best practices.</li><li>Document processes and procedures.</li><li>Drive incident resolution for escalated issues</li></ul>Required Qualifications:<ul><li>Strong troubleshooting skills.</li><li>Thorough understanding of Veeam and backup terminology, including RTO, RPO, and data retention requirements.</li><li>Strong skills in Windows Server, Active Directory, and VMware.</li><li>Familiarity with Microsoft 365.</li><li>Ability to leverage PowerShell for task automation.</li><li>Bachelor&#39;s degree or 5-10 years of experience in IT.</li><li>Familiarity with ConnectWise product suite is desirable</li></ul>

Systems Administrator/Engineer (On-site)

**Contract to hire opportunity*****Position is on-site in Baltimore, MD - potential for some remote flexibility (1-2 days)*** Top Skills&#39; Details• Design complex business or infrastructure solutions by meeting with customers to observe and understand processes and interpret those into compute solutions.• Install Operating Systems including Windows, and Linux onto compute solutions and optimize for maximum performance.• Install utility software into a server environment and work with other team members to validate the software has no impact to the applications and servers.• Configure storage in a hyperconverged environment. Candidate should be familiar with Nutanix, Cisco Hyperflex, or VMWare VSAN or Dell VxRail technologies.• Utilize WSUS to patch Operating systems and third-party software in a Server/End-User Computing environment.• Configure, perform and troubleshoot server backups, including off-site backups using CommVault or other backup technologies DescriptionThe Sr. Systems Engineer for our client will provide technical leadership, project management, and task execution for administration, programming, maintenance, and performance implementation of departmental platforms. This includes the installation of new software, operating systems, related utilities/services, and hardware products, as well as the integration of new products and software into the organization. The role requires knowledge of compute, storage, patching and backup technologies. This position requires general datacenter hardware and software requirements for technologies required to support the our customers environment. This consists of supporting up to 1600 users spread across multiple domains, as well as supporting any associated server, storage, backup technologies. Candidate should be familiar with Hyper-Converged technologies, WSUS or SCCM for server patching, as well as CommVault backup or similar backup technologies.SkillsWindows, Vmware, Systems engineering, Windows server, System administrator, LinuxTop Skills DetailsWindows,Vmware,Systems engineering,Windows serverAdditional Skills &amp; QualificationsNice to Have&#39;s: •	Knowledge in the assigned technical areas this position is responsible for. •	A CISSP certification is desirable.Experience LevelExpert Level

Systems Engineer

MUST HAVE SECURITY CLEARANCE DescriptionSystems Technician / Systems Engineer (x2) – looking for junior to mid-level candidates SECRET CLEARANCE and SECURITY+Must be willing to travel (will support CANES installations at various Navy locations). Must also be willing to go out on the ship as needed to support the CANES system. Primary Location: San Diego (NAVWAR, Old Town)Direct Placement = 20% FeeSalary Range: he is open to any level of person = $65,000 - $82,000 OVERVIEW•	This is the Network Integration and Engineering Facility (NIEF) facility program located at NAVWAR (Old Town). Overall, this work is providing integration expertise for Navy network systems and associated systems to support the Navy. Primary role of this NIEF is troubleshooting, assessment, and repair of Consolidated Afloat Network and Enterprise Services (CANES) before it gets deployed onto the ships. JOB DUTIES:•	Provide support and expertise for Navy networks and associated systems during installation on board U.S. Navy vessels and in a post-installation environment, including remote support and troubleshooting. •	Assess, inspect, and correct system faults in CANES, ADNS and other C4I systems. Identify and correct anomalies associated with installation, operation, maintenance, and connectivity problems •	Preload, configure and test equipment and systems to include servers, workstations, routers, and switches.•	Support Government Acceptance Tests (GAT) and final quality assurance (QA) by providing engineering drawings, answering technical questions and providing direction to production personnel. •	Troubleshooting, maintenance, repair, installation and de-installation of electronic systems, components, cables, cableways, while using Fiber, LAN Data Cable Tester, Megger and multimeter (power)•	Hands-on experience configuring interfaces, routing protocols, and security parameters on Cisco networking devices. Installation and oversight for post-production modifications (PPMs) in the production lab and onboard the ship.•	Analyzing, correcting, and replacing parts on the various equipment, shipboard racks, and afloat network infrastructure. Utilize Configuration Management and product lifecycle tool (CMPRo) to gather materials for installation, create new parts lists, verify inventory, and work orders status.•	Provide both on board and distance support and expertise for Navy networks and associated systems during installation on board U.S. Navy vessels and in a post-installation environment, including remote support and troubleshooting.•	Executing CICD to build virtual machines and configure different enclaves to include, Unclass, Secret, and Secret Releasable servers.SkillsWindows, security+, secret clearance, shipboardTop Skills DetailsWindows,security+,secret clearanceAdditional Skills &amp; QualificationsNICE TO HAVE•	Nice to have would be Navy experience working on IT ship systems, for instance: CANES, ADNS, CENTRIXS, ISNS/ORT, SCI-Networks, CND and SCIP-IWF.•	Troubleshooting, maintenance, repair, installation and de-installation of electronic systems, components, cables, cableways, while using Fiber, LAN Data Cable Tester, Megger, multimeter.•	TCP/IP and common protocols such as FTP, SSH SMTP, DNS, SNMP, and NTP•	Routing and switching •	system administration (Microsoft, Linux)•	VMware ESX, vSphereExperience LevelIntermediate Level

Top Skills&#39; Details• Design complex business or infrastructure solutions by meeting with customers to observe and understand processes and interpret those into compute solutions.• Install Operating Systems including Windows, and Linux onto compute solutions and optimize for maximum performance.• Install utility software into a server environment and work with other team members to validate the software has no impact to the applications and servers.• Configure storage in a hyperconverged environment. Candidate should be familiar with Nutanix, Cisco Hyperflex, or VMWare VSAN or Dell VxRail technologies.• Utilize WSUS to patch Operating systems and third-party software in a Server/End-User Computing environment.• Configure, perform and troubleshoot server backups, including off-site backups using CommVault or other backup technologies.Secondary Skills - Nice to HavesDescriptionThe Sr. Systems Engineer forour client will provide technical leadership, project management, and task execution for administration, programming, maintenance, and performance implementation of departmental platforms. This includes the installation of new software, operating systems, related utilities/services, and hardware products, as well as the integration of new products and software into the organization. The role requires knowledge of compute, storage, patching and backup technologies. This position requires general datacenter hardware and software requirements for technologies required to support the our customers environment. This consists of supporting up to 1600 users spread across multiple domains, as well as supporting any associated server, storage, backup technologies. Candidate should be familiar with HyperConverged technologies, WSUS or SCCM for server patching, as well as CommVault backup or similar backup technologies.SkillsWindows, Vmware, Systems engineering, Windows server, System administrator, LinuxTop Skills DetailsWindows,Vmware,Systems engineering,Windows serverAdditional Skills &amp; QualificationsNice to Have&#39;s: •	Knowledge in the assigned technical areas this position is responsible for. •	A CISSP certification is desirable.Experience LevelExpert Level

***W2 only due to client requirements***Must work onsite 3 days a week in NJ Our client is looking for a Windows Engineer (10, 11) that can work a hybrid schedule (3 days a week onsite in NJ). This person must have extensive knowledge and applied on the job experience with Microsoft Windows operating systems, as well as packaging technologies, virtualization, and telemetry tools. This position will also require understanding of a dispersed Branch Office technical environment, with an understanding of networking tools and terminology.·      Desktop Platform Engineering resource assigned with design and implementation of next generation desktop platform within the firm. ·       This person must have extensive knowledge and applied on the job experience with Microsoft Windows operating systems, as well as packaging technologies, virtualization, and telemetry tools. ·       This position will also require understanding of a dispersed Branch Office technical environment, with an understanding of networking tools and terminology. ·      Experience with windows imaging technologies, specifically Microsoft Configuration Manager/SCCM, is required. Understanding of release management workflows and toolsets is highly desired.  Extensive knowledge and applied experience with:• Visual Studio, .NET C#, Windows Form, Windows Service• Flexera• Windows OS environment (Windows 10, 11)• Microsoft WMI• SCCM/Microsoft Configuration Manager• Scripting languages; VbScript, Powershell• Telemetry tools; Splunk, Aternity

Description
					The Automation Validation Engineer position develops, tests, and troubleshoots autonomy software systems used for autonomous machines. This generally includes onboard system validation work that integrates with current machine systems and includes the autonomy sub system areas of Planning, Perception and Positioning technologies, as well as infrastructure areas supporting development of these sub-systems (calibration, simulation, analytics, machine learning development pipelines).
The position responsibilities include a strong quality focus through thorough test planning and execution. Thorough documentation and communication of issues is a must.
Advanced data analysis and systems analysis efforts and skills are needed to help troubleshoot complex issues from test or customer sites, and to examine information from test sites to improve overall systems performance.
Good communication is expected for technical status updates, test plan reviews, and when working closely with other autonomy validation engineers, support teams and product support. 
Education &amp; Experience Required: 
-	Requires a bachelor’s degree in an accredited Engineering or Computer Science curriculum or in lieu of a degree experience in test or development of control systems, vehicles, engines, or technologies such as autonomy
					Skills
					Validation, Automation, root cause analysis, Computer system validation, software testing, Quality assurance testing, Design validation, Quality assurance, data analysis, systems anlysis, troubleshooting software and hardware, wiring, harnessing, Test automation, Risk assessment, Software validation
					Top Skills Details
					Validation,Automation,root cause analysis,Computer system validation,software testing,Quality assurance testing,Design validation,Quality assurance,data analysis,systems anlysis,troubleshooting software and hardware,wiring,harnessing
					Additional Skills &amp; Qualifications
					Typical task breakdown:
-	Creating and/or Updating test and development plans for autonomous haul truck testing
-	Executing testing on autonomous trucks
-	Analyzing test data
-	Troubleshooting mechanical, electrical, or software issues for autonomous haul trucks
-	Thoroughly documenting and communicating issues found during testing
-	Writing test reports and giving recommendations based on testing experience
Soft Skills
(Required/Desired)
-	Problem Solving
-	The ability to communicate technical information 
-	The ability to work independently 
-	Teamwork
-	Time Management
					Experience Level
					Entry Level

DescriptionJob Title: Systems EngineerCompany: Motio Business Technologies Department: Enterprise Solutions Job Summary: Our client is seeking a skilled Systems Engineer to join our Enterprise Solutions team. The ideal candidate will play a crucial role in ensuring successful backups, administering and implementing VMware, troubleshooting and installing Windows servers, and facilitating Microsoft 365 tenants. Additionally, the Systems Engineer will provide guidance on industry trends and best practices. Key Responsibilities:•	Ensure daily backup success for all clients.•	Monitor industry trends and provide recommendations for backup and disaster recovery.•	Administer and implement VMware and Hyper-V solutions.•	Install, maintain and troubleshoot Windows servers.•	Facilitate Microsoft 365 tenants, including InTune and Exchange•	Leverage PowerShell to automate tasks.•	Provide guidance on industry trends and best practices.•	Document processes and procedures.•	Drive incident resolution for escalated issues Required Qualifications:•	Strong troubleshooting skills.•	Thorough understanding of Veeam and backup terminology, including RTO, RPO, and data retention requirements.•	Strong skills in Windows Server, Active Directory, and VMware.•	Familiarity with Microsoft 365.•	Ability to leverage PowerShell for task automation.•	Bachelor&#39;s degree or 5-10 years of experience in IT.•	Familiarity with ConnectWise product suite is desirableSkillsSystems engineering, Vmware, hyper-v, veeam, disaster recovery, powershell scripting, windows server, active directory, Powershell, office 365, azure, connectwiseTop Skills DetailsSystems engineering,Vmware,hyper-v,veeam,disaster recovery,powershell scripting,windows server,active directory,PowershellAdditional Skills &amp; Qualifications-Facilitate Microsoft 365 tenants, including InTune and Exchange-Leverage PowerShell to automate tasks.-AzureExperience LevelIntermediate Level

DescriptionThe successful engineer in this role will: Understand how commodity servers operating systems and networks function perform and scale. Possess superb troubleshooting project management and problem analysis skills. Drive technical innovation and efficiency in infrastructure operations via automation. Design server monitoring and management solutions using automation and self-repair. Create processes that enhance operational workflow and provide positive customer impact. Dive deep to resolve problems at their root looking for failure patterns amenable to long-term solutions via simplification and automation. Avoid re-inventing the wheel and prefer appropriately simple repeatable solutions over more complex and failure prone ones. Recognize and adopt best practices in documentation testing security operational support at scale and efficient use of resources. Develop appropriate metrics to demonstrate performance at improving operational efficiency. Core Requirements: In depth knowledge of experience deploying and operating Linux or other UNIX variants in a datacenter environment. Relentless passion for frugality and out-of-the-box engineering. Strong system troubleshooting skills. Proficiency and experience in automation via Perl/Python programming and shell scripting. Good understanding of standard internet protocols Ethernet ARP IP ICMP UDP TCP SSL DNS HTTP etc. Demonstrable grasp of security best practices in server configuration tool development and access controls. Experience in building SQL queries. Highly Desirable Attributes: Knowledge of C C or Java. Knowledge of VCS git mercurial svn. Understanding of AWS technologies aws.amazon.com. Experience deploying or managing servers in large-scale geographically diverse environments. Understanding experience of managing and monitoring large scale disk sub-systems. Operational knowledge of common enterprise switching and routing platformsSkillsautomation, pythonTop Skills Detailsautomation,pythonAdditional Skills &amp; QualificationsThe successful engineer in this role will: Understand how commodity servers operating systems and networks function perform and scale. Possess superb troubleshooting project management and problem analysis skills. Drive technical innovation and efficiency in infrastructure operations via automation. Design server monitoring and management solutions using automation and self-repair. Create processes that enhance operational workflow and provide positive customer impact. Dive deep to resolve problems at their root looking for failure patterns amenable to long-term solutions via simplification and automation. Avoid re-inventing the wheel and prefer appropriately simple repeatable solutions over more complex and failure prone ones. Recognize and adopt best practices in documentation testing security operational support at scale and efficient use of resources. Develop appropriate metrics to demonstrate performance at improving operational efficiency. Core Requirements: In depth knowledge of experience deploying and operating Linux or other UNIX variants in a datacenter environment. Relentless passion for frugality and out-of-the-box engineering. Strong system troubleshooting skills. Proficiency and experience in automation via Perl/Python programming and shell scripting. Good understanding of standard internet protocols Ethernet ARP IP ICMP UDP TCP SSL DNS HTTP etc. Demonstrable grasp of security best practices in server configuration tool development and access controls. Experience in building SQL queries. Highly Desirable Attributes: Knowledge of C C or Java. Knowledge of VCS git mercurial svn. Understanding of AWS technologies aws.amazon.com. Experience deploying or managing servers in large-scale geographically diverse environments. Understanding experience of managing and monitoring large scale disk sub-systems. Operational knowledge of common enterprise switching and routing platformsExperience LevelExpert Level We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protectedclassification. Eligibility requirements apply to some benefitsand may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:<ul><li>Medical, dental &amp; vision</li><li>401(k)/Roth</li><li>Insurance (Basic/Supplemental Life &amp; AD&amp;D)</li><li>Short and long-term disability</li><li>Health and Dependent Care Spending Accounts (HAS &amp; DCFSA)</li><li>Transportation benefits</li><li>Employee Assistance Program</li><li>Time off/Leave (PTO, Vacation, or Sick Leave)  </li></ul>

Systems Engineer IV

Description
					Job Summary: We are looking for a skilled Network Installation Technician to join our team. The ideal candidate will be responsible for installing and maintaining network devices and infrastructure, including Cat6e cabling, network cabinets, and various network devices. Familiarity with IP cameras, specifically Verkada, is essential.

Key Responsibilities:

Install Cat6e cabling for all cameras and network devices, with approximately 35 cables/devices per site.
Replace and install various devices, including:
Printers
Thin Clients
IP Phones
Servers
Switches
Credit Card readers
Monitors, Mouse, and Keyboards
Install network cabinets and racks, including wall-mounted installations when necessary.
Ensure proper setup and configuration of IP cameras, specifically Verkada models.
Maintain and troubleshoot network equipment to ensure optimal performance.
					Skills
					cctv, network device, Cat6, switches, ip camera, Install, troubleshooting, scissor lift, Punchdown, Wireless access point, Low voltage, Cable installation, Cable puller, Structured cabling
					Top Skills Details
					cctv,network device,Cat6,switches,ip camera,Install,troubleshooting,scissor lift
					Additional Skills &amp; Qualifications
					Requirements:

Proven experience in network installation and maintenance.
Familiarity with Cat6e cabling and network device installation.
Experience with IP cameras, particularly Verkada.
Ability to install and configure network cabinets and racks.
Strong problem-solving skills and attention to detail.
Excellent organizational and communication skills.
Preferred Qualifications:

Certification in network installation or related field.
Experience with a variety of network devices and infrastructure.
					Experience Level
					Intermediate Level

TRAVEL CABLE TECHNICIANS NEEDED

Responsibilities:Client Interaction: Engage with clients through inbound and outbound calls to understand their tax challenges and showcase the benefits of our tax relief services.Sales Process: Utilize a consultative sales approach to qualify leads, explain our tax relief programs, and close sales effectively. Your ability to listen and understand clients&#39; needs will be key to your success.Relationship Management: Build and nurture strong relationships with clients to ensure their satisfaction and encourage repeat business.Documentation: Keep accurate records of client interactions and sales activities in our CRM system. Attention to detail is crucial to maintaining organized and up-to-date information.Target Achievement: Strive to meet or exceed monthly sales targets and performance metrics.Collaboration: Work closely with tax professionals and other team members to provide comprehensive solutions to our clients. . Qualifications:Experience: Previous experience in sales, particularly in the tax resolution industry, is highly valued.Skills: Excellent communication and interpersonal skills, the ability to handle high call volumes, and proficiency with CRM software. Your ability to connect with clients and manage multiple tasks will set you apart.Education: A high school diploma or equivalent is required. Additional education or certifications in sales or tax-related fields are a plus. Continuous learning and development are encouraged.Attributes: We are looking for self-motivated, goal-oriented individuals who can work independently as well as part of a team.Skills:<ul><li>Closing sales</li><li>Sales</li><li>Outbound calls</li><li>Tax relief</li></ul>Additional Skills &amp; Qualifications:Requirements:<ul><li>2+ years of experience in Tax Relief Sales</li><li>Proficiency in customized CRM logics</li><li>Strong phone communication skills</li><li>Ability to multitask seamlessly</li><li>Tech-savvy with basic experience in Word, Excel, and Sales CRM software</li><li>Highly motivated, self-starting individuals with a money-making mindset</li><li>Availability for an 8-hour shift, Monday to Friday (In-Office position)</li></ul>

Tax Relief Sales

Description:Remote Technical Business AnalystThe Technical BA will work directly with the Tech Developers and Business Team on technical integration systems ( new and from legacy) and to implement and support technical solutions to meet organizational objectives. The analyst will assist the Product Team with prioritizing user requirements, overseeing system changes and researching new tools in alignment with industry trends. The position will develop, analyze and amend technical specifications for delivery to the development team. The Analyst will address and (working with the developers) solution any relevant problems or roadblocks and ensure high levels of performance and security. Will work in ADO on feature refinement, Story development and participate in Agile ceremonies. The candidate will need to be able to make progress in a fast-paced environment with little oversight. Must haves:ADO (Azure DevOps)Strong system integration and implementation experienceExperience within solar, power, electric, gas industries Additional Skills &amp; QualificationsStrong verbal/written communication &amp; facilitation skills. Must be able to help business counterparts in finding optimal solutions and to communicate clearly with peers.Coordinate and assist the Development Team with application support (quarterly releases, defects, change management).Work across cross-functional domains including Cloud, Infrastructure, and Security to ensure proper engagement of the development team when architecting, building, and supporting application architecture and integration.Document the integration of multiple systems (new and legacy) while reconciling the needs of other cross-functional teams or product portfolios.Communicate with stakeholders as needed to understand their functional requirements.Define, develop, and review technical specifications. Develops, refines, and documents requirements in the form of epics, features, user stories and acceptance criteria for prioritized feature development. Ensures traceability on project work including capturing requirements; tracking test cases linked to requirements; and may support capturing defects and linking to root cause as part of User Acceptance Testing (UAT). Provide RFP support in terms of gathering high level requirements, mapping flows, and providing demos. All other duties and projects as assigned.

Technical Business Analyst

DescriptionAs part of a digital transformation, our client a multinational banking and financial services institution is seeking and experienced Technical Business Analyst to join their compliance technology team. This person will work closely with the enterprise compliance technology team implementing a new API-first, SaaS solution that will manage local and global KYC due diligence requirements throughout the entire client lifecycle. This will also include continuous risk monitoring to ensure ongoing compliance with KYC regulations. Required Experience:- KYC Experience supporting tech implementation.- Capable in capturing business requirements and translating them to IT requirements.- Hands-on Tech BA that can capture requirements in a tech workshop, create user stories, understand middleware, Kafka, MQ, Data Models, Data Migration experience, Model Risk, SIT, UAT testing, ability create Visio diagrams and map flows. - BSA/AML understanding of transaction monitoring, sanctions screening.- Creating user stories, Visio diagrams, BRD, FRD. Nice to have(s): JIRA, project management, Fenergo SaaS.

Technical Business Analyst (KYC Experience Required) (Local Candidates Only - Onsite Interview)

DescriptionOur client is looking for a technical product manager to join their team to support a large business unit that is going through platform modernization with a third party to upgrade current underwriting and policy admin systems. Responsible for leading a cross-functional team to define a product vision and strategy, product roadmap, and requirements for success.Leads collaboration with key stakeholders to define business objectives, facilitate sprint activities, and create and communicate requirements that translate business needs into strategic business and technology initiatives. Ensures a customer-centric and data-driven approach to identify and advocate for iterative deliverables with measurable outcomes.Leads collaboration with key stakeholdersLeads the creation and maintenance of an actionable and prioritized backlog.Serves as the liaison between the product owner, delivery team, and key stakeholders.Participates in, or facilitates, all agile ceremonies (e.g., standups, planning, retro, etc.).Leads discovery efforts for ensuring the right problems are being solvedInstill Product Mindset with a balanced team approach:Ability to breakdown complex problems into simple solutions focused on important customer needs.Focus on data-driven approaches to solving problems and validate solutions.Develops and maintains strong relationships across the business.Coaches, mentors, or pairs with other Product Managers.Performs other duties as assigned. Additional Skills &amp; QualificationsHybrid remote/on-site Experience LevelExpert Level

Technical Product Manager

DescriptionAs an organization, TEKsystems Global Services (TGS) provides a continuum of services ranging from Engagement Management to full functional Outsourcing including Offshore Centers in Canada and India. Our model provides the ability to engage customers beyond staffing when asked for more ownership, capabilities, or methodology while enhancing client/consultant support. We partner with progressive leaders to create opportunity, accelerate business transformation and help build the enterprises of tomorrow. We work with 80% of the Fortune 500 to address their technology, strategy, and talent needs. We innovate so industries stay ahead of what’s next. As a full stack technology and talent services provider, we partner with our customers across the globe to own change. Join us.At TEKsystems Global Services, we live in the tech world. We’re out in front of the trends and tools that shape industry and create fresh opportunities. All-in, fully engaged, high energy partnership is how we approach everything – our commitments and our people. Our people are at the center, fueling our high-performance and our inclusive culture. We’re doers, looking for doers who do the right thing. Roll-up your sleeves thought-leaders focused on creating possible. Team champions who declare success only when everyone achieves their ambitions. Sound like the career experience you’ve been searching for? We’re looking for a Technical Program Manager (TPM) to join our team. A practitioner who accelerates outcomes, affects positive change, and moves business forward. Let’s partner. Together, we can accomplish amazing things. Here’s what the opportunity supported through our TGS Talent Acquisition Team requires: The Technical Program Manager (TPM) is a delivery leadership position within the organization, responsible for overseeing the end-to-end delivery of services or projects for a strategic client. The TPM role supports the business by taking responsibility for contract management, service delivery, and is responsible for the guidance and mentorship of a team of Delivery Resources. The TPM drives delivery at the account level with their business partners across the enterprise. The TPM creates and nurtures relationships with strategic client stakeholders, while establishing the role of partner, or “trusted advisor”. This position requires strong project and program management skills, proficiency in relevant technical practices, and a proven track record of successful client engagements. The role is measured by customer satisfaction, customer retention/expansion, financial targets achieved, and billable utilization for all engagements in their portfolio. This role could require up to 25% travel.Essential Job Duties and Responsibilities:•	Program Management: Oversee multiple engagements with varying delivery models, for a strategic client, ensuring that objectives are achieved, delivered according to schedule, and within budget. •	Strategic Client Relationship Management: Builds rapport and maintains relationships with client stakeholders to understand their long-term goals and align services accordingly. Strengthens relationships through value-based conversations, stays informed about industry trends and emerging technologies to provide informed recommendations to clients.•	Trusted Advisor: Provides an enhanced experience for external stakeholders and internal partners involved in the business lifecycle. By being proactive, strategic, and customer-focused, •	Stakeholder Communication: Regularly informing internal and external stakeholders about the progress, challenges, and results of engagement activities. •	Engagement Value Realization: Map the client organization, assess engagement-to-business line ratio, and identify opportunities where engagements and business impacts align. Use value framework content in business reviews to highlight how the organization delivers value to clients.•	Team Leadership and Development: Lead a high-performance, multi-faceted program inclusive of internal talent, ensuring that client objectives are met with a focus on continuous improvement and expansion of opportunities.•	Financial Management: Managing the financial aspects of engagements, including budgeting, forecasting, and ensuring profitability.•	Risk Management and Mitigation: Identifying potential risks early and implementing strategies to mitigate them, ensuring engagement stability.•	Resource Allocation and Optimization: Ensuring efficient utilization of resources across engagements, optimizing team performance and engagement outcomes.•	Governance and Reporting: Establish appropriate governance and ensure that the structure and controls are followed. Drive the creation of customer-facing value-based reporting/dashboards for engagements to show meaningful KPI/ROI metric-related data for decision-making. Behavioral Competencies and Responsibilities:•	Manages Complexity: Makes sense of complex, high quantity, and sometimes contradictory information, to effectively solve problems. •	Action Oriented: Take on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.•	Communicates Effectively: Develop and deliver multimode communications that convey a clear understanding of the unique needs of different audiences. Actively listen to understand customer needs and articulate solution options clearly.•	Customer Focus: Build strong customer relationships and deliver customer-centric solutions. Take a consultative approach to propose solutions that benefit the customer and solve their business needs being a trusted partner and advisor.•	Drives Results: Create a climate where people are motivated to do their best to help the organization achieve its objectives. Host regular meetings with the team and encourage input from others.•	Collaboration: Works well with cross-functional teams, fostering a collaborative environment to achieve common goals.•	Customer-focused Mindset: Ability to understand and proactively provide recommendations with a focus on driving value within the customers organization.•	Solving business problems thru technology: Work to align technology practices around organizational problems and help identify future organizational challenges.•	Analytical mindset: Tell a story based on identified metrics and KPIs, aligned to organizational ROI and why it is important for the growth and direction of the company. We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. •	Please click on the following link to learn more about our full-time internal employment benefits: https://www.teksystems.com/en/careers/benefits. o	Canada (English) full time internal employment benefits link - https://www.teksystems.com/en-ca/careers/benefitso	Canada (French) full time internal employment benefits link - https://www.teksystems.com/fr-ca/careers/benefitso	Link to downloadable PDF EMEA specific country benefits documents to share with talent - https://allegiscloud.sharepoint.com/sites/TheOne/HR/benefits/Pages/default.aspx •	A general description of any bonuses, profit sharing, commissions or other compensation offered for the position should be included: Additional earnings may be available through incentive programs like annual bonuses, commissions, profit sharing, etc. •	A posting close date added to the description:The expected posting close date is 4/30/25.SkillsProject management, Program management, Portfolio management, Implementation, Agile, Vendor management, Pmp, Scrum, Jira, Pmp certification, Cloud, Engineering, Technical project management, Devops, Infrastructure, Product management, Ms project, Strategy, Stakeholder management, Project plan, Pmo, Relationship management, Change management, Project coordination, Risk analysis, professional services, crm, pmp certified, agile methodology, support service, service delivery, itilTop Skills DetailsProject management,Program management,Portfolio management,Implementation,Agile,Vendor management,Pmp,Scrum,Jira,Pmp certification,Cloud,Engineering,Technical project management,Devops,Infrastructure,Product management,Ms project,Strategy,Stakeholder manAdditional Skills &amp; Qualifications•	Bachelor’s degree in business, Project Management, or a related field.•	Minimum of 10 years of experience in project management or portfolio management roles.•	Proven track record of successfully managing complex projects and portfolios. Strong client relationship management skills with the ability to establish trust and act as a strategic advisor.•	Excellent leadership and team management skills with the ability to lead high-performance teams.•	Strong analytical and problem-solving skills with the ability to make data-driven decisions.•	Excellent communication and interpersonal skills with the ability to influence and negotiate effectively.Experience LevelExpert Level

Technical Program Manager

Hiring a Technical Project Manager MUST BE LOCAL TO CENTRAL FLORIDA - HYBRID OPPURTUNITY TEKsystems is hiring a Project Manager in Orlando, FL. This candidate must have the following experience: 1.) Proficiency in project management methodologies such as Agile, Smartsheet, Jira &amp; Confluence.2.) Hands-on experience with driving eCommerce technologies and platforms scope of work / Understanding of eCommerce platforms.3.) Project Planning and Execution: Oversee the planning, execution, and delivery of eCommerce projects. This includes defining project scope, goals, and deliverables, as well as managing timelines, budgets, and resources.

Technical Project Manager

DescriptionThe Technical Services Coordinator II is responsible for the administration and oversight of the 24/7 batch processing schedule. This role involves monitoring, troubleshooting, and resolving issues within the computing environment, including networks and servers, to ensure smooth operations. The coordinator will leverage NOC tools to proactively monitor systems and applications, ensuring that batch processing occurs successfully within predefined service level agreements (SLAs). Maintain production job schedules in the BMC Control-M job scheduling system.Ensure batch processing occurs successfully within predefined SLAs.Identify failures and troubleshoot or escalate accordingly using documented processes.Execute on-demand procedures such as file transfers and administration of the tape handling system.Proactively monitor for issues and failures on various systems, networks, and applications using standard software tools.Document all problems or issues in the ServiceNow trouble ticketing system.Maintain communications with external vendors and internal employees for quick resolution of issues.Provide feedback to administrators on tool efficiency and display.Additional Skills &amp; QualificationsNice to have: Understanding of Iron Mountain&#39;s vaulting system.Experience LevelIntermediate Level

Technical Services Coordinator- Data Center

DescriptionWe are hiring for a Service Desk Technician in Milwaukee, WI. Technicians in this role provide technical support within a contact center environment. Responsibilities include troubleshooting remote hardware, custom and commercial software, and connectivity issues. Support is delivered via phone and chat interactions using remote access software. The role involves assisting with Windows 10/11, Office 365, laptops, desktops, printers, mobile devices, and various in-house, commercial, and mobile applications.Key Responsibilities:<ul><li>Handle an average of 25 interactions daily as the single point of contact for technical issues, requests, and questions from over 20,000 supported staff.</li><li>Utilize remote access software to troubleshoot and resolve issues.</li><li>Maintain high standards of customer service and technical support.</li><li>Adhere to Key Performance Indicators (KPIs) including attendance, first contact resolution, quality, and customer service.</li><li>Engage in nearly 100% customer interactions during assigned shifts.</li></ul>Required Skills:<ul><li>Proficiency in MS Office, Windows, Customer Service, Troubleshooting, Help Desk Support, Active Directory, Office 365, Servicenow, Zendesk, Windows 10, Phone Support, Service Desk, Event Viewer, Task Manager, Teamviewer, Password Reset, Technical Support, Zoom, Call Center Support, Outlook, and Remote Support.</li></ul>Additional Skills &amp; Qualifications:<ul><li>Associate degree or equivalent work experience is preferred.</li><li>High School Diploma or GED required.</li><li>Experience with using and supporting MS Office and Outlook is recommended.</li><li>Advanced knowledge in computer and mobile device hardware and software troubleshooting, including proficiency in using software support tools.</li><li>Strong customer service skills with the ability to communicate effectively at all levels.</li><li>Ability to address concerns while engaging and informing clients about the technology environment, offering ideas to enhance the client experience.</li><li>Strong verbal and written communication skills, including the ability to quickly build rapport and create a distinctive client experience.</li><li>Strong analytical skills and problem-solving abilities.</li><li>Initiative and motivation, including a willingness to share feedback to drive process improvement.</li><li>Keen attention to detail, including proficiency in clear and understandable ticket documentation.</li><li>Ability to adapt to the changing needs of the business.</li></ul>

Technical Support Analyst

All resources need to be onsite for the duration of training. Hybrid work from home opportunities will be available after training is completed (3 days a week onsite). Laptop and Equipment is provided to all candidates for this position.Other equipment outside of what we supply will be at the candidate’s cost.Summary of Position: Technicians in this role provide technical support in a contact center. The role will include troubleshooting remote hardware, custom and commercial software, and connectivity issues. Support is performed via phone and chat interactions utilizing remote access software. Support will include Windows 10/11, Office 365, laptops, desktops, printers, mobile devices, and numerous in-house, commercial, and mobile applications. Candidates will take an average of 25 interactions as the single point of contact for technical issues, requests, and questions for over 20,000 supported staff. To ensure your success and the success of the team, you will be measured on Key Performance Indicators. These include adhering to your schedule (especially attendance), first contact resolution, quality, and customer service. During the assigned shifts, candidates should expect nearly 100% of their day to be handling customer interactions.Skills1. MS Office, Windows, customer service, Troubleshooting, Help desk support, Active directory, Helpdesk troubleshooting, Office 365, Servicenow, zendesk, Windows 10, Phone support, Service desk, Help desk, event viewer, Task Manager, teamviewer, password reset, Technical support, zoom, Call center, Support, outlook, remote support, microsoftTop Skills Details1. MS Office,Windows,customer service,Troubleshooting,Help desk support,Active directory,Helpdesk troubleshooting,Office 365,Servicenow,zendesk,Windows 10,Phone support,Service desk,Help desk,event viewer,Task Manager,teamviewer,password resetAdditional Skills &amp; QualificationsTraining: Initial training period of 7 weeks is required with hours 8:00 AM - 4:30 PM, Monday through Friday.Permanent shifts will begin upon completion of Training.Shifts will be assigned based on the requirements of the Job Posting.Details of Position: 18-month contract.Shift Needs1st Shift2nd Shift3rd ShiftWeekends Hours will be communicated when extending an offer for the position. Any availability restrictions must be provided prior to the initial interview. Associate degree or equivalent work experience is preferred.Experience with using and supporting MS Office and Outlook is recommended.Advanced knowledge in computer, mobile device hardware, and software troubleshooting including proficiency in using software support tools.Demonstrates strong customer service skills that translate both inside and externally, verbally and in writing at all levels in a succinct yet understandable fashion based on audience.Includes exemplifying a professional image that supports the vision of future service and the ability to provide multi-channel support in a rapidly changing tech landscape.Addresses concerns while engaging and informing clients about the technology environment. Offers ideas related to enhancing the client experience.Strong verbal and written communication skills, including ability to quickly build rapport and create a distinctive client experience.Strong analytic skills and ability to solve problems.Initiative and motivation to include willingness to share feedback to drive process improvement.Keen attention to detail including proficiency in clear and understandable ticket documentation.Ability to adapt to changing needs of the business.

Description
					IT Service Operations IT Support Partner will provide tier 2+ IT partnership for internal employees implementing, maintaining, and enhancing IT infrastructure. This includes providing technical support, ensuring world-class customer satisfaction, adherence to company policies and enforcing company standards.
Through utilizing best practices and our ServiceNow platform this position focuses on technologies support and deployment computers, tablets, mobile devices, printers, applications, and handheld scanners. This includes asset management for hardware devices. This role will also participate in IT related projects at their new site on campus HQ termed Factory of the Future. This site is home to engineering, robotics and IoT Test environments and the ITSP will be responsible for being the first point of contact for this site. This site will also be used for Town Halls / large meetings where this person will be responsible for AV Infrastructure in addition to the IT. This role will also support an R&amp;D production environment where they will need to support Manufacturing specific IT Hardware and Software.
Support will be provided as during normal business hours, as well as occasional after-hours support.
					Skills
					Technical Troubleshooting, windows services, Troubleshooting, Active directory, Digital, AV, ServiceNow
					Top Skills Details
					Technical Troubleshooting,windows services,Troubleshooting,Active directory,Digital,AV,ServiceNow
					Additional Skills &amp; Qualifications
					Contract to hire for the right candidate who performs well for at least 6 months on contract.
					Experience Level
					Intermediate Level

Technical Support Engineer

We are immediately hiring a technical support representative and interviews will be held next week! The role is hybrid in Scottsdale. If you have experience providing technical support on products then we want to hear from you! Required Qualifications:<ul><li>3+ years of technical support experience in software, hardware, web-based solutions, or e-commerce platforms</li><li>Excellent verbal and written communication skills</li><li>Proficiency with Windows operating systems, mobile devices, and cloud-based solutions</li><li>Strong analytical and troubleshooting skills</li><li>Proficiency with Microsoft Office</li></ul>Preferred Qualifications:<ul><li>Fluency in multiple languages</li><li>Passion for helping people and solving problems</li><li>Self-driven with the ability to work independently</li><li>Experience in a firearms environment</li><li>Ability to articulate technical information to clients with varying IT knowledge</li></ul>Secondary Skills (Nice to Have):<ul><li>Networking skills</li><li>Excellent customer service</li><li>Fluency with technology</li></ul> Job Description What to Expect (Job Responsibilities):<ul><li>Troubleshoot and resolve technical issues related to various products and software</li><li>Build and maintain subject matter expertise of all company products and solutions</li><li>Assist customers through multiple communication channels</li><li>Report bugs and trends to stakeholders for process improvement</li><li>Provide first-class technical support to customers</li></ul> #prioritywest

Technical Support Representative

Job Title: Desktop Support TechnicianTEKsystems is seeking a Desktop Support Technician for one of our clients based out of La Grange, KY. We are seeking a skilled and customer-focused technician to provide technical assistance in a dynamic environment. The ideal candidate will have experience with installation, troubleshooting, and repair of computing devices in a professional setting. In addition to desktop support responsibilities, the role may involve assisting with security systems, servers, and networking equipment.This position requires interaction with a variety of personnel in a structured work setting. Candidates must be comfortable working in an environment that includes individuals from diverse backgrounds. Qualifications:<ul><li>Valid driver’s license required</li><li>Ability to lift and transport equipment or work in physically demanding positions for extended periods</li><li>Completion of mandatory training designed to enhance workplace adaptation and conduct in specialized environments</li></ul>Skills &amp; Experience:<ul><li>Proficiency in desktop support, service desk operations, and troubleshooting</li><li>Experience in hardware deployment and customer service</li><li>Familiarity with application support and imaging processes</li><li>Strong organizational skills and ability to work independently</li></ul>Experience Level: Entry Level

Technical Support Specialist-LaGrange

DescriptionWe are looking for a knowledgeable, experienced Desktop Support technician with a high aptitude for customer service to work at our Clients facility in LaGrange, KY. Candidates must also be experienced with desktop support, including but not limited to installation, troubleshooting, and repair devices in a windows-based environment. Along with desktop duties the candidate may be required to assist with security cameras, servers, and network switches. Qualified candidates must maintain a valid driver’s license and be able to lift and carry heavy objects or work in uncomfortable positions for extended periods of time. SkillsDesktop, Service desk, Hardware, Support, Troubleshooting, Deployment, Office 365, Ticketing system, Customer service, windows 11, Servicenow, Help desk, Imaging, Application support Additional Skills &amp; QualificationsNeed strong organization skills and ability to work without a lot of supervision. Experience LevelEntry Level

DescriptionProvides support to end users on a variety of issues. Identifies researches and resolves technical problems. Responds to telephone calls email and personnel requests for technical support. Documents tracks and monitors the problem to ensure a timely resolution. May require an associate&#39;s degree in a related area and 0-3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts practices and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. <ul><li>1+ year of experience IT technical skills </li><li>experience with fiber optics</li><li>Fiber connections</li><li>MTP, MPO</li><li>hardware troubleshooting, cicso, juniper switches</li></ul> Experience LevelEntry Level

Technical Support Tech I

DescriptionTEKsystems is looking for a technical writer to convert Modified Work Orders to XML files. Candidate must be able to write XML from scratch. XML experience is a must have. SkillsTechnical writing, Technical documentation, xmlTop Skills DetailsTechnical writing, Technical documentation, xmlExperience LevelIntermediate Level

Technical Writer

DescriptionThe role of a Technology Support Specialist II within our organization is to serve as one of the first points of contact for customers seeking technical assistance over the phone, email, or in-person. This position will work with students and employees at a college troubleshooting level two tasks (e.g., installation, testing, and technical tasks in support of the College&#39;s hardware, software, and fleet printing systems) and will support the maintenance of the College’s technical equipment. Essential Responsibilities: Provide level two technical support and diagnosis of operating systems and applications to users of the College&#39;s computers (PC &amp; Mac devices) to include tasks such as new machine setup, email configurations, office applications, web browsers, network, fleet printing, and other support needs.Assists in performing diagnostics and preventative maintenance to ensure that computer desktop systems are operational. Assists with the project management aspects of upgrading the College&#39;s computer fleet to include recording all serial numbers, developing a deployment schedule, and physically deploying the devices across campus. Follows the inventory management protocols and ensures the secure storage of IT assets.Assist with troubleshooting and maintaining Extron systems and configurations.Providing recommendations for improvements to operational efficiency that will result in better service.Participate in ongoing support of classroom systems, events, and A/V needs. Regularly engages in learning new methods of providing technical support.Continually maintains skills and knowledge relative to the position and technology industry, including best practices, evolving operational requirements, and industry trends.Serve as team member and contributor for major IT initiatives and projects.Responsible for ensuring that assigned tasks are completed in compliance with various institutional and regulatory requirements.Contribute to the IT Services Knowledge Base and update SOPs and resources as needed.Demonstrate high standards of integrity by supporting the Keuka College mission, vision, and values and adhering to institutional policies.Maintain a high regard for student privacy in accordance with the FERPA privacy policies and procedures.Able to confront unfamiliar problems and enact an analytical mindset to solve problems.Ability to work together with users of a less technical level and explain the workings of a system in simple terms.Update and resolve tickets in a timely manner in alignment with department SLAs and direct unresolved issues to the next level of support personnel.Maintain a professional and courteous attitude at all times towards co-workers, internal and external customers, representing Keuka College, its programs, policies, and procedures in a positive and professional manner. Maintain effective working relationships to ensure institution-wide teamwork.Attend provided/necessary training and other meetings to support effectiveness within the position as required.Regular and reliable attendance is expected and required.Perform other functions as assigned by management.SkillsDesktop, Windows 10, Customer service, Microsoft windows, Technical support, Hardware installation, It support, Hardware/software, Support, Troubleshooting, Active directory, Desktop pc supportTop Skills DetailsDesktop,Windows 10,Customer service,Microsoft windows,Technical support,Hardware installation,It support,Hardware/softwareAdditional Skills &amp; QualificationsExcellent verbal and written skills. Customer service is key. This person will be working with all levels of the college: students, faculty, staff, even leadership.Experience LevelEntry Level

Technology Support Specialist

DescriptionOur client&#39;s communications infrastructure group has consistently grown and taken on market share across the DMV supporting all types of telecommunications customers. With the continuous industry initiatives around capacity and bandwidth demand they are consistently receiving requests from carriers, MSO&#39;s, etc. to expand their lines of business/geographical footprint. Most recently, our client has won a lot of work within the Florida footprint relating back to raw land (greenfield) fiber deployment construction builds. In addition, they are also in the process of acquiring ITMS projects (intelligent traffic management systems) including intersection builds, roadways, traffic signals, sensors, cameras, pole swaps, etc. We are in the need of a Construction Manager to provide oversight on their behalf overtop the subcontractors and internal crews for this build. The daily duties of this resource will consist of daily reports, quality control, onsite inspection, coordination/scheduling of vendors, internal/external stakeholder communication, etc. This will be a combination of OSP fiber deployment and ITMS. Need to be able to provide coordination and close out documentation to end clients of Project Managers. They will get a company vehicle. This position is 100% in the field. This resource needs to have a very strong understanding of OSP underground construction and general foundation of builds. While these jobs are particular to fiber and smart device deployments, the CM does not need to have telecom specific experience just overall underground construction experience including but not limited to pole mounts, pedestal foundations, conduit support, etc. Top Skills Details1. 5+ years of OSP telecommunications construction management experience (Underground construction experience is mandatory, ITMS is preferred).2. Ability/experience to coordinate with various vendors and internal/external stakeholders through job completion.3. Ability to manage/supervise OSP field crews, not limited to scheduling, client coordination, quality control, BOMs, close out documentation, etc.

Telecom Construction Manager

Description:Fiber optic/broadband construction supporting residential and commercial customers of a large TV/Phone/Internet provider. Top Skills Details:<ul><li>Seeking a candidate that is looking to get Telecom trade experience (Layer 1 fiber/cat5/cat6). If they have hands on labor experience and would like to learn the Telecom trade, our client is open to training them.</li><li>Ability to carry 50 lbs or more as the equipment and tools are heavy. For instance, their ladders are heavy and awkward to carry.</li><li>Ability to provide great customer service as they will be servicing residential and commercial customers.</li></ul>

Telecom Drop Technician

TEKsystems is looking for 5G deployment expertise and site development Talents 100% RemoteJob Title·      Telecom engineer Top Skills&#39; Details5G Deployment , RF &amp; Site DevelopmentJob DescriptionProvided support for processing the strand unit deployment through internal platform. This position will be integral to the success of the program to have timely administration and progression of the strand design and installations for the 5G deployment. This role will manage a book of sites in a specific market owning a Strand Radio Units from RF design through creation of the internal ticket through closeout. • Researching and obtaining information regarding all applicable planning, zoning codes, and regulations affecting the deployment of a site. • Maintaining complete documentation related to all planning, communications, and actions on sites. • Review and approval of all necessary zoning applications and supporting documentation including written site description, justifications, plans andsketches, maps, construction drawings, structural analysis and photo simulations. • Assist with the development of a 5G Site Development Strategy that includes partner selection criteria, market and regional Jurisdictional analysis, Site Development deployment intervals and other tasks as the strategy is developed. • Assist with the sourcing, contract management, negotiation and supplier management strategies and practices for all components of the Site Development Strategy. • Assist with the writing and analysis of Site Development RFPs. • Oversee the site acquisition process for 5G sites within their span of control (Market / Region) and working with the PMO, modify the 5G SiteDevelopment process with lessons learned to improve project planning and scheduling efficiencies. • Manage site development partners through the site acquisition process by ensuring that the assignment and scheduling of assigned tasks follows the SLA timelines and deliverable requirements. *****Please apply with Updated resume********

Telecom Engineer - 5G

DescriptionWe are actively looking for a Telecom Technician to add to our team. This individual will be responsible for installing radio equipment in vehicles, troubleshooting emergency dispatch equipment, and providing telecom maintenance in the field to customers (Hospitals, Schools, Law Enforcement, etc.) SkillsCable, Cat6, Install, Cabling, Wiring, Vehicles, RF Top Skills DetailsCable,Cat6,Install,Cabling,Wiring,Vehicles,RF

Telecom Technician

TEKsystems is looking to target several Switchboard Operators for a large healthcare company out of Wichita Falls, TX!**If you have 3+ years of Switchboard Operator experience and are serious about getting a new job - please send your most updated resume to rsison @ teksystems.com ** Hours: M-F 8a-5p, fully onsite, 3 month contractJob Title: Switchboard OperatorStart date: 05/05/2025Must haves:-              3 years of telephone / switchboard operator experience -              Must have excellent customer service skills-              Strong attention to detail and must be able to multitask, and be computer literate, managing competing priorities, and good attitude overall; team player.Job description: <ul><li>Courteously and efficiently answer all incoming calls and connect callers with the correct extension and take and relay messages in an accurate and timely manner.</li><li>Respond to emergency and urgent calls from patients in a timely manner, directing callers immediately to clinical staff as necessary.</li><li>Perform operator functions including triaging calls, connecting and transferring calls, setting up conference calls, instructing users on telephone procedures, and reporting telephone and equipment malfunctions to the appropriate party.</li><li>Provide a pleasant and helpful phone contact for callers, responsible for opening and closing the switchboard, responsible for the in-house paging system, as well as performing clerical duties as assigned to maintain workflow in the department. </li></ul> Interviews are first come, first serve so if seriously interested, please send your most updated resume to rsison @ teksystems.com

Telephone Operator

DescriptionTier 1 HelpdeskTECHNICAL SKILLSMust Have•	&quot;Min 1 year of IT support or IT Service Desk experience required. This can be a combination of professional work experience, internships, academic projects/ coursework. Associate degree (can be substituted with relevant work experience) Must be available to work daytime and evening hours during the week and on some weekends as part of their normal, permanent schedule.&quot; Nice To Have•	&quot;Previous banking environment experience preferred Ability to demonstrate professional verbal communication skills Ability to quickly resolve complex customer problems using various resources including computer screens and other reference material Ability to professionally handle irate customers Ability to use a headset and to sit for long periods of time Experience with Microsoft Office applications and the Internet A+ and Network+ certifications HDI certifications&quot; Job DescriptionSummary:The Service Desk position provides outstanding customer service at all times. The service desk&#39;s role is to provide technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution. The person will also troubleshoot problem areas (by telephone or instant message) in a timely and accurate fashion, and provide end-user assistance where required. This high volume service position will allow you to engage your customer service skills by delivering prompt and accurate answers to our colleagues and the support team. Duties &amp; Responsibilities:•	Provide outstanding service to, and build relationships with Huntington colleagues every day•	Work individually and as a team to meet and exceed established goals, i.e., call handle time goals, availability goals and quality goals•	Maintain up to date knowledge on Huntington products, services, technology, and procedures•	Compile documentation necessary for effectively fulfilling customer needs•	Document all notes required in the appropriate systems so that staff can be educated and prepared in being successful•	Follow up with customers to ensure issue has been resolved•	Drive initiatives that improve the service desk•	Partner with internal support groups in providing the best service to our colleagues•	Other duties as assignedSkillsHelp desk support, Help desk, Windows, Troubleshooting, Customer service, Active directoryTop Skills DetailsHelp desk support,Help desk,Windows,Troubleshooting,Customer serviceExperience LevelIntermediate Level

Tier 1 Helpdesk

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. We are looking for candidates that have completed the A+ certification or the Google IT Support Certifications. If you have not completed the certifications but are 90% of the way through studies, please still apply!

Tier 1 Helpdesk Support

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description:The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience:1-2 years of helpdesk / call center experience1-2 years of experience working with “help desk ticketing tools”i.e. Service NowExperience supporting Work from Home end-usersExperience working remotely yet as a team member Skills:Ability to troubleshoot common Windows related issuesWorking knowledge of Active DirectoryWorking knowledge of Domain hierarchyWorking knowledge of Microsoft Windows OSMicrosoft Office Products including:Word, Excel, Outlook, PowerPointRemote meeting software including:Microsoft Teams, Cisco WebEx, ZoomStrong written and oral communicationAbility to learn and troubleshoot custom applications Non-Technical Requirements:Great “people skills” with demonstrated ability to communicate with a wide verity of end users including many that have little or no “technical” skills.The ability to listen to the end user and understand their needs and perspectives.Sense of urgency in supporting the end user – returning the ability for them to perform their job. Hardware:The successful candidate will be working remotely as part of a larger team. While the Client will provide a company laptop, there are some physical needs that the candidate will need to provide.Secure/quiet location to workPersonal high speed internet connection (no hot spots or public internet locations)Cell phone with good receptionSpeakers/Mic to ensure quality audio during conversations, a USB headset will also be provided.

Description
					o	Troubleshoot Mac and Windows hardware, operating systems and software, and mobile devices
o	Ensure that all issues and requests are documented accurately in the IT ticketing system
o	Monitor and triage incoming tickets in the IT Helpdesk Ticket Queue
o	Provide timely response to all issues, update internal customers on status, solicit additional information, if needed, and troubleshoot issues or fulfill requests
o	Monitor inbound support channels, (ticket queues, Slack support channels, etc) and provide timely IT customer support
o	Research technical solutions in department-specific applications
o	Follow up with end users, provide feedback, and see issues and requests through to resolution
o	Support multiple Twist locations and must be versed in providing remote support
o	Participate in a rotation to provide after-hours/weekend on-call coverage
o	Adhere to service-level agreements
o	Assist with Major Incidents as required, including sending employee communications
o	Manage simple projects or participate complex in projects
o	Assist with the procurement and lifecycle management of physical assets and software licenses
o	Document procedures and develop end-user instructions
o	Responsible for the overall management and administration of all client assets including desktops, laptops, printers and mobile devices.
o	Some travel may be required

•	Site Support (For In-Office Staff)

o	Support of Conference Rooms and collaboration technology (video conferencing, audio conferencing, electronic whiteboards
o	Support for laboratory, Shipping and other on-premise hardware
o	Support for network hardware and local printers
o	Must be able to lift and carry 25 lbs

•	Software and Application Support

o	Google Suite
o	MS Office
o	Other workstation applications
o	Collaboration Tools

•	Identity and Access Management

o	Provision, modify and revoke account access and licenses as required
o	Seek and document approvals as necessary
o	Assist with gathering evidence for auditors in support of compliance efforts
o	Conduct internal checks to ensure compliance with standards and processes

•	On/Off-Boarding

o	Process new hire requests, image and deploy laptops to new hires, and conduct the IT Onboarding presentation. 
o	Process off-boarding requests including revoking access, asset recovery, and machine reimaging in a timely manner and in accordance with our compliance and service levels

•	Qualifications

o	9-15 years of hands on IT Helpdesk &amp; Desktop experience required
o	Be able to communicate effectively in both verbal and written communications
o	Must be confident in your technical abilities and be able to communicate effectively with a non-technical end user community
o	High energy and ability to work independently in a very fast growth environment
o	Comfortable wearing Personal Protective Equipment when required to support systems located in labs
o	Extensive knowledge and hands-on experience with Microsoft and Apple operating systems, desktop/laptop deployment and imaging solutions, G-Suite and MS Office
o	Ability to effectively and efficiently troubleshoot hardware and software issues
o	Solid understanding of networking, and its use in a typical corporate environment (e.g. TCP/IP, DNS, DHCP, VPN)
o	Excellent customer service skills
o	Experience supporting mobile devices in a corporate setting
o	Previous experience with a mid-sized (3000) person international company
o	Self-sufficient, self-managed, self-motivated, must be effective working independently
o	Ability to work within a team of technicians and support analysts
o	Familiarity with IT Service Management and ITIL concepts and processes
o	Must have good people skills, working directly with end users both in person and on the phone and zoom
o	HDI Support Center Analyst or Desktop Support Technician certifications a plus
o	ITIL Foundation Certification a plus
					Skills
					Deployment, Desktop, mac os x, jamf, Windows, Microsoft office, Hardware troubleshooting, Technical support, Customer service oriented, macos, networking protocols, tcp/ip
					Top Skills Details
					Deployment,Desktop,mac os x,jamf
					Additional Skills &amp; Qualifications
					Good people skills is a huge plus!
					Experience Level
					Intermediate Level

Tier 2 Technical Support

Descriptiono	Troubleshoot Mac and Windows hardware, operating systems and software, and mobile deviceso	Ensure that all issues and requests are documented accurately in the IT ticketing systemo	Monitor and triage incoming tickets in the IT Helpdesk Ticket Queueo	Provide timely response to all issues, update internal customers on status, solicit additional information, if needed, and troubleshoot issues or fulfill requestso	Monitor inbound support channels, (ticket queues, Slack support channels, etc) and provide timely IT customer supporto	Research technical solutions in department-specific applicationso	Follow up with end users, provide feedback, and see issues and requests through to resolutiono	Support multiple Twist locations and must be versed in providing remote supporto	Participate in a rotation to provide after-hours/weekend on-call coverageo	Adhere to service-level agreementso	Assist with Major Incidents as required, including sending employee communicationso	Manage simple projects or participate complex in projectso	Assist with the procurement and lifecycle management of physical assets and software licenseso	Document procedures and develop end-user instructionso	Responsible for the overall management and administration of all client assets including desktops, laptops, printers and mobile devices.o	Some travel may be required •	Site Support (For In-Office Staff) o	Support of Conference Rooms and collaboration technology (video conferencing, audio conferencing, electronic whiteboardso	Support for laboratory, Shipping and other on-premise hardwareo	Support for network hardware and local printerso	Must be able to lift and carry 25 lbs •	Software and Application Support o	Google Suiteo	MS Officeo	Other workstation applicationso	Collaboration Tools •	Identity and Access Management o	Provision, modify and revoke account access and licenses as requiredo	Seek and document approvals as necessaryo	Assist with gathering evidence for auditors in support of compliance effortso	Conduct internal checks to ensure compliance with standards and processes •	On/Off-Boarding o	Process new hire requests, image and deploy laptops to new hires, and conduct the IT Onboarding presentation. o	Process off-boarding requests including revoking access, asset recovery, and machine reimaging in a timely manner and in accordance with our compliance and service levels •	Qualifications o	9-15 years of hands on IT Helpdesk &amp; Desktop experience requiredo	Be able to communicate effectively in both verbal and written communicationso	Must be confident in your technical abilities and be able to communicate effectively with a non-technical end user communityo	High energy and ability to work independently in a very fast growth environmento	Comfortable wearing Personal Protective Equipment when required to support systems located in labso	Extensive knowledge and hands-on experience with Microsoft and Apple operating systems, desktop/laptop deployment and imaging solutions, G-Suite and MS Officeo	Ability to effectively and efficiently troubleshoot hardware and software issueso	Solid understanding of networking, and its use in a typical corporate environment (e.g. TCP/IP, DNS, DHCP, VPN)o	Excellent customer service skillso	Experience supporting mobile devices in a corporate settingo	Previous experience with a mid-sized (3000) person international companyo	Self-sufficient, self-managed, self-motivated, must be effective working independentlyo	Ability to work within a team of technicians and support analystso	Familiarity with IT Service Management and ITIL concepts and processeso	Must have good people skills, working directly with end users both in person and on the phone and zoomo	HDI Support Center Analyst or Desktop Support Technician certifications a pluso	ITIL Foundation Certification a plus

**MUST HAVE ACTIVE TOP SECRET CLEARANCE WITH SCI ELIGIBILITY · This position requires an active DoD Clearance (Secret, Top Secret, Top Secret/SCI) or the ability to be obtain an (Interim Secret, Interim Top Secret) · Because an active or interim DoD clearance is required, U.S. Citizenship is required DescriptionWe are hiring 3 people for shift work, one per shift, M-F, 1 person 0600-1400, 1 person 1400-2200, and 1 person 2200-0600The position entails working in a Network Operations and Security Center NOSC where the team is responsible for monitoring security and health alerts for systems on 14 different networks. The ideal candidate for this position will lead the security mission in the NOSC by providing training to junior analysts, reviewing reports written by the junior analysts, tuning tools for anomalous detection, writing reports, presentations, and executive summaries. Key Responsibilities•	Analyze and investigate escalated alerts from Tier 1 analysts using tools such as SIEM, EDR, IDS/IPS, and network monitoring solutions.•	Perform advanced log analysis, PCAP review, and endpoint investigations to determine the nature and scope of threats.•	Lead incident response activities for escalated events, collaborating with Tier 3 analysts for complex or high-severity incidents.•	Prepare detailed incident reports and deliver briefings to internal stakeholders, including leadership.•	Collaborate with Tier 3 analysts, system administrators, and other IT teams to implement mitigation strategies.•	Mentor and provide technical guidance to Tier 1 NSOC analysts, including training on incident handling and response procedures.•	Assist in tuning detection tools and developing use cases for anomalous activity detection.•	Develop, update, and maintain comprehensive documentation ensuring accuracy and alignment with current protocols and best practices Additional Skills &amp; QualificationsPreferred Qualifications•	Experience with forensic tools (e.g., FTK, EnCase, Volatility).•	Hands-on experience with cloud security monitoring in AWS, Azure, or GCP.•	Familiarity with Threat Hunting methodologies and tools.•	Experience participating in a DOD CSSP Inspection

Top Secret Cleared Tier 2 SOC Analyst

**MUST HAVE TOP SECRET CLEARANCE WITH SCI ELIGIBILITY · This position requires an active DoD Clearance (Secret, Top Secret, Top Secret/SCI) or the ability to be obtain an (Interim Secret, Interim Top Secret) · Because an active or interim DoD clearance is required, U.S. Citizenship is required DescriptionOur team members are subject matter experts in both cybersecurity and US Government policy. We’re excited about generating creative solutions to ambiguous security requirements. Our mission is deploying software in support of our customers&#39; most critical needs as quickly as possible while upholding the government&#39;s trust. We achieve this through close consultation with stakeholders and direct ownership of the Authorization to Operate (ATO) process. We&#39;re seeking dedicated and motivated individuals with Systems Administration, Software Development, or Systems Engineering backgrounds to join our team as an Information System Security Officer (ISSO). You will collaborate with other engineers to ensure security policies and settings are in place, build standardized security documentation, and generate evidence of compliance once settings have been applied. Core Responsibilities•	Achieve ATOs for software across multiple government customers with minimal oversight.•	Partner with engineers to analyze software, interpret security requirements, and plan effective control implementations.•	Provide outstanding customer service, policy expertise, and high-quality documentation.•	Serve as the primary in-person point of contact for one or more U.S. Government customers on cybersecurity and compliance requirements and questions.•	Independently interpret the findings of vulnerability scanning utilities such as ACAS (Tenable Nessus) and SCAP (STIG benchmark) and manage a Plan of Actions and Milestones (POA&amp;M) for remediation of findings. What We Value•	Proficiency in interpreting and communicating government policy to a diverse audience.•	Ability to multitask under pressure, using time management and organizational skills.•	Specific experience working in both traditional on premises environments and cloud environments such as Amazon Web Services (AWS).•	Experience accrediting IT systems against U.S. Government standards including NIST SP 800-53, CNSSI 1253, and the DISA STIGs, using frameworks like DOD RMF, ICD 503, or DIACAP.•	Initiative in proactively identifying problems before they arise and creativity in proposing solutions. What We Require•	Active U.S. DoD Top Secret clearance with SCI eligibility.•	Active DOD 8140 or 8570 Certification (e.g. CISSP or Security+).•	Active IAT II certification.•	Minimum 2 years experience directly supporting a customer’s ATO/RMF process.•	Proven experience using the eMASS or XACTA accreditation management software systems.•	Be at customer site 5 days per week.

Top Secret ISSO

DescriptionOpportunity to join as an Associate Trading Analyst who will support commodity trading operations. He/she will work with manager to handle day to day operations, ad hoc requests like data analysis, data gathering, dumping data into excel, using Python to send files to IT team that is then presented in Power BI. While skills with SQL, Python, and VBA Excel are preferred, candidates without SQL or Python experience will still be considered. Experience LevelEntry Level

Trade Support Analyst

DescriptionJob SummaryUnder limited supervision uses specialized knowledge and skills obtained through experience, specialized training or certification to facilitate the creation and implementation of systems needed to provide new offices, satellite offices and financial advisors (FAs) with a successful transition to our team.. Fosters and collaborates in the development of relationships with new offices and FAs. Identifies, researches and works with home office associates to resolve problems associated with transitions. Guidance is provided to perform varied work that is somewhat difficult in character requiring some evaluation, originality and ingenuity to make moderately complex decisions. Essential Duties and Responsibilities•	Understands and educates new branch personnel on the policies and procedures relating to operations, compliance, marketing, technology, investment products and general business issues. •	Ensures all operational features of the office establishment are arranged and coordinated prior to start date. •	Provides consultative educational orientations to all new FAs, offices and their associates on policies and procedures via on-site or telephone meetings. •	Supports branches with general questions on all aspects of their business during their transition. •	Acts as a liaison and ensures follow up and completion of all transition responsibilities for new FAs and new offices with home office departments to resolve problems. •	Assists with new FA and branch paperwork, including but not limited to, opening accounts, transferring accounts, setting up files and following up to determine incomplete information. •	Collaborates in development of new educational ideas and systems. •	Acts as a liaison to Business Development, Private Client Group Education and Sales Management. •	Acts as the primary point of contact while team members are away from office. •	Performs other duties and responsibilities as assigned. Knowledge of•	Basic office practices, procedures and methods. •	Account types, the transfer process, and industry operations in general. •	Back office systems. Skill in•	Organizational and time management skills sufficient to prioritize workload, handle multiple tasks, and meet deadlines. •	Operating standard office equipment and using required software applications to produce correspondence, presentations, electronic communication and spreadsheets. •	Detail orientation to ensure quality standards are met without impairing workflow. •	Follow-up to ensure resolution and completion of tasks. Ability to•	Organize, manage and track multiple detailed tasks and assignments with frequently changing priorities in a fast-paced work environment. •	Use effective oral and written communication skills sufficient enough to interact effectively with and guide financial advisors and their staff on various operational issues. •	Execute instructions and request clarification when necessary. •	Constructively work under stress and pressure when faced with high workloads and deadlines. •	Provide a high level of customer service in a calm, courteous and professional manner. •	Work independently as well as collaboratively within a team environment. •	Establish and maintain effective working relationships at all levels of the organization. •	Learn new software and proprietary systems as needed. Additional Skills &amp; Qualifications-Series 63, 66, 10 licenses preferred-Prior experience supporting Financial Advisor onboarding or transition activities preferred

Transition Consultant

DescriptionJob SummaryUnder limited supervision uses specialized knowledge and skills obtained through experience, specialized training or certification to facilitate the creation and implementation of systems needed to provide new offices, satellite offices and financial advisors (FAs). Fosters and collaborates in the development of relationships with new offices and FAs. Identifies, researches and works with home office associates to resolve problems associated with transitions. Guidance is provided to perform varied work that is somewhat difficult in character requiring some evaluation, originality and ingenuity to make moderately complex decisions. Essential Duties and Responsibilities•	Understands and educates new branch personnel on the policies and procedures relating to operations, compliance, marketing, technology, investment products and general business issues. •	Ensures all operational features of the office establishment are arranged and coordinated prior to start date. •	Provides consultative educational orientations to all new FAs, offices and their associates on policies and procedures via on-site or telephone meetings. •	Supports branches with general questions on all aspects of their business during their transition to a new company.•	Acts as a liaison and ensures follow up and completion of all transition responsibilities for new FA.•	Assists with new FA and branch paperwork, including but not limited to, opening accounts, transferring accounts, setting up files and following up to determine incomplete information. •	Collaborates in development of new educational ideas and systems. •	Acts as a liaison to Business Development, Private Client Group Education and Sales Management. •	Acts as the primary point of contact while team members are away from office. •	Performs other duties and responsibilities as assigned. Knowledge of•	Basic office practices, procedures and methods. •	Account types, the transfer process, and industry operations in general. •	Back office systems. Skill in•	Organizational and time management skills sufficient to prioritize workload, handle multiple tasks, and meet deadlines. •	Operating standard office equipment and using required software applications to produce correspondence, presentations, electronic communication and spreadsheets. •	Detail orientation to ensure quality standards are met without impairing workflow. •	Follow-up to ensure resolution and completion of tasks. Ability to•	Organize, manage and track multiple detailed tasks and assignments with frequently changing priorities in a fast-paced work environment. •	Use effective oral and written communication skills sufficient enough to interact effectively with and guide financial advisors and their staff on various operational issues. •	Execute instructions and request clarification when necessary. •	Constructively work under stress and pressure when faced with high workloads and deadlines. •	Provide a high level of customer service in a calm, courteous and professional manner. •	Work independently as well as collaboratively within a team environment. •	Establish and maintain effective working relationships at all levels of the organization. •	Learn new software and proprietary systems as needed. Additional Skills &amp; Qualifications-Series 63, 66, 10 licenses preferred-Prior experience supporting Financial Advisor onboarding or transition activities preferredExperience LevelIntermediate Level

DescriptionJob Summary:100% Traveling Job OpportunityUnder limited supervision provides operations support as a liaison between the home office and new financial advisors (FAs) joining Private Client Group (PCG) offices. Guidance is provided to perform varied work that is somewhat difficult in nature requiring some evaluation, originality and ingenuity to solve moderately complex problems. Essential Duties and Responsibilities•	Researches and helps resolve issues related to the transition of new financial advisors joining PCG offices. •	Provides onsite branch support. •	Processes new branch paperwork to open and transfer accounts. •	Assists financial advisors to gather information missing from forms and paperwork and ensure accuracy. •	Assists with educating financial advisors and their staff on the company policies, procedures and systems •	Acts as a liaison between financial advisors and home office departments and ensures follow up and completion of transition responsibilities. •	Performs special projects and cross-trains on other departmental functions. •	Performs other duties and responsibilities as assigned. Knowledge of•	Basic office practices, procedures and methods. •	Account types, the transfer process, and industry operations in general. •	Back office systems. Skill in•	Organizational and time management sufficient to prioritize workload, handle multiple tasks and meet deadlines. •	Operating standard office equipment and using required software applications to produce correspondence, presentations, electronic communication and spreadsheets. •	Detail orientation to ensure quality standards are met without impairing workflow. •	Oral and written communication sufficient enough to interact effectively with and guide financial advisors and their staff on various operations issues while remaining in constant contact with the lead consultant and respective regional team Ability to•	Organize, manage and track multiple detailed tasks and assignments with frequently changing priorities in a fast-paced work environment. •	Execute instructions and request clarification when necessary. •	Constructively work under stress and pressure when faced with high workloads and deadlines. •	Provide a high level of customer service in a calm, courteous and professional manner. •	Work independently as well as collaboratively within a team environment. •	Establish and maintain effective working relationships at all levels of the organization. •	Follow up and ensure resolution of issues and completion of tasks. Additional Skills &amp; Qualifications-Prior wealth/asset management industry experience strongly preferred-SIE or Series 7 license preferred Experience LevelIntermediate Level

Transition Support Associate (Traveling)

DescriptionJob Summary: We are looking for a skilled Network Installation Technician to join our team. The ideal candidate will be responsible for installing and maintaining network devices and infrastructure, including Cat6e cabling, network cabinets, and various network devices. Familiarity with IP cameras, specifically Verkada, is essential. Key Responsibilities: Install Cat6e cabling for all cameras and network devices, with approximately 35 cables/devices per site.Replace and install various devices, including:PrintersThin ClientsIP PhonesServersSwitchesCredit Card readersMonitors, Mouse, and KeyboardsInstall network cabinets and racks, including wall-mounted installations when necessary.Ensure proper setup and configuration of IP cameras, specifically Verkada models.Maintain and troubleshoot network equipment to ensure optimal performance.Skillscctv, network device, Cat6, switches, ip camera, Install, troubleshooting, scissor lift, Punchdown, Wireless access point, Low voltage, Cable installation, Cable puller, Structured cablingTop Skills Detailscctv, network device,Cat6,switches,ip camera, Install, troubleshooting, scissor liftAdditional Skills &amp; QualificationsRequirements: Proven experience in network installation and maintenance.Familiarity with Cat6e cabling and network device installation.Experience with IP cameras, particularly Verkada.Ability to install and configure network cabinets and racks.Strong problem-solving skills and attention to detail.Excellent organizational and communication skills.Preferred Qualifications: Certification in network installation or related field.Experience with a variety of network devices and infrastructure.Experience LevelIntermediate Level

Travel Cable Technician - Valvoline

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