Job Description: Interaction/UX Sound Designer *fully remote in US* Overview: We are seeking an Interaction Sound Designer to join our innovative Creative Audio team. Our mission is to create meaningful experiences that enhance human connection through the power of audio. We are looking for someone with a passion for sound for products to help us achieve this goal. As an Interaction Sound Designer, you will be part of a team of highly skilled creatives from diverse backgrounds and industries who are dedicated to crafting exceptional audio experiences. You will have access to state-of-the-art recording facilities at our internal studios allowing you to bring your audio vision to life. Additionally, you will be on the cutting edge of haptics design, exploring ways to bring a new dimension to experiences. Key Responsibilities:<ul><li>Support complex interaction sound design projects through completion.</li><li>Map out haptics design patterns on Android and iOS devices.</li><li>Design custom haptic patterns using specialized tools.</li><li>Create unique, memorable, and landmark sonic experiences for a wide audience.</li><li>Use your proven understanding of interaction sound design to create UX sounds.</li><li>Develop mock-ups and prototypes.</li><li>Execute in a fast-paced and highly fluid environment.</li><li>Collaborate closely with other sound designers to ensure systems alignment across products.</li><li>Work closely with all partners to ensure the scope of work, planning, and execution of sound design and implementation.</li><li>Influence and contribute to sonic excellence to maintain quality and leverage existing resources for product consistency and efficiency.</li></ul>Minimum Qualifications:<ul><li>Hands-on experience with Interaction Sound Design.</li><li>3+ years of experience creating UX sonic experiences for products in mobile and hardware.</li><li>Experience creating original sound design for high-profile products.</li><li>Strong communication and interpersonal skills.</li><li>Expert skills in Pro Tools and/or other professional DAWs.</li><li>Understanding of human-centered design.</li><li>Ability to act on feedback quickly.</li><li>Experience testing the implementation of sounds.</li><li>Troubleshooting and problem-solving skills.</li><li>Time-management and organizational skills to meet delivery specifications and deadlines.</li></ul>Preferred Qualifications:<ul><li>Mobile audio experience.</li><li>Understanding of Design Systems and systems thinking.</li><li>Ability to mix in a variety of formats.</li><li>Video editing skills (Premier Pro, Final Cut, Avid, etc.)</li></ul>

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UX/Interaction Sound Designer

Job Description: Interaction/UX Sound Designer *fully remote in US**PST Core Hours* Overview: We are seeking an Interaction Sound Designer to join our innovative Creative Audio team. Our mission is to create meaningful experiences that enhance human connection through the power of audio. We are looking for someone with a passion for sound for products to help us achieve this goal. As an Interaction Sound Designer, you will be part of a team of highly skilled creatives from diverse backgrounds and industries who are dedicated to crafting exceptional audio experiences. You will have access to state-of-the-art recording facilities at our internal studios allowing you to bring your audio vision to life. Additionally, you will be on the cutting edge of haptics design, exploring ways to bring a new dimension to experiences. Key Responsibilities:<ul><li>Support complex interaction sound design projects through completion.</li><li>Map out haptics design patterns on Android and iOS devices.</li><li>Design custom haptic patterns using specialized tools.</li><li>Create unique, memorable, and landmark sonic experiences for a wide audience.</li><li>Use your proven understanding of interaction sound design to create UX sounds.</li><li>Develop mock-ups and prototypes.</li><li>Execute in a fast-paced and highly fluid environment.</li><li>Collaborate closely with other sound designers to ensure systems alignment across products.</li><li>Work closely with all partners to ensure the scope of work, planning, and execution of sound design and implementation.</li><li>Influence and contribute to sonic excellence to maintain quality and leverage existing resources for product consistency and efficiency.</li></ul>Minimum Qualifications:<ul><li>Hands-on experience with Interaction Sound Design.</li><li>3+ years of experience creating UX sonic experiences for products in mobile and hardware.</li><li>Experience creating original sound design for high-profile products.</li><li>Strong communication and interpersonal skills.</li><li>Expert skills in Pro Tools and/or other professional DAWs.</li><li>Understanding of human-centered design.</li><li>Ability to act on feedback quickly.</li><li>Experience testing the implementation of sounds.</li><li>Troubleshooting and problem-solving skills.</li><li>Time-management and organizational skills to meet delivery specifications and deadlines.</li></ul>Preferred Qualifications:<ul><li>Mobile audio experience.</li><li>Understanding of Design Systems and systems thinking.</li><li>Ability to mix in a variety of formats.</li><li>Video editing skills (Premier Pro, Final Cut, Avid, etc.)</li></ul>

Job Summary:          Provide underwriting support by processing insurance submissions, maintaining efficient underwriting processes, policy maintenance, maintaining broker records, and providing customer service to stakeholders. Key internal relationships include Underwriting Management, Underwriters, Compliance, Underwriting Assistants, Information Technology, and Brokers. Requirements:<ul><li>Bachelor’s degree in any discipline – required</li><li>Proven administrative experience, or internship experience. Preferably within the insurance or financial services sectors.</li><li>Proven experience in accurate, high volume date entry.</li><li>Aptitude skills: capable of learning new skills quickly, adapt to system and/or process changes seamlessly, ability to think of creative solutions for complex problems</li><li>Interpersonal skills: ability to influence others, client and broker management skills, purposeful communication, flexibility, active listening.</li></ul>Key Responsibilities:<ul><li style="text-align: justify;">Analyzing submissions from brokers to reserve or decline business based off each underwriting team’s guidelines.</li><li style="text-align: justify;">Manage time effectively and efficiently between underwriting support functions.</li><li style="text-align: justify;">Maintain accurate levels of data entry in all systems processing.</li><li style="text-align: justify;">Consistently meet service level agreements set by business teams.</li><li style="text-align: justify;">Provide professional service to brokers/underwriters in all interactions.</li><li style="text-align: justify;">Work effectively within a team so to ensure the department is achieving their service/quality levels and targets, as required.</li><li style="text-align: justify;">Build effective and collaborative working relationships with other team members.</li><li style="text-align: justify;">Comply with standards for timeliness, quality, professionalism, and accuracy.</li><li style="text-align: justify;">Follow compliance and underwriting team guidelines to ensure efficiency in all processes.</li></ul>General:<ul><li>Adopt the culture of professionalism, integrity, effectiveness, and dynamic attitude that contributes to an internal environment of teamwork and promotes a positive brand image and experience to our external customers.</li><li>Comply with procedures, policies and regulations including the code of conduct. Undertake training on policies and procedures as delivered by your line manager, Talent Management or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system. </li><li>Display business ethics that uphold the interests of all our customers.</li><li>Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs.</li></ul>Details:<ul><li style="text-align: justify;">Schedule: Monday - Friday | 9:30am - 6:00pm MST</li><li style="text-align: justify;">Pay: $25/hr. paid weekly | Medical, Dental &amp; Vision Benefits offered.</li><li style="text-align: justify;">Pay cycle - weekly | medical, dental &amp; vision benefits offered.</li><li>Hybrid work schedule: (2 days onsite per week, 3 days work from home).</li><li>Location: Denver, CO</li></ul>

Underwriting Account Administrator (Hybrid)

Description:As an Underwriting Assistant to an Industry-leading International Insurance Institution you will be responsible for working with top National and State Wide companies as well as High-Profile Clients. Assist the team in maintaining efficient underwriting processes and providing customer service to their Clients. Work on a flexible and innovative team offering a friendly, collaborative, diverse and inclusive work environment.Additional Responsibilities include:<ul><li>Support the Underwriters in the delivery of an effective and efficient administration service</li><li>Provide pre-underwriting and rating support to Underwriters and other staff.</li><li>Ensure timely and accurate data entry and scanning of risk documentation onto all systems within agreed service levels. Specifically checking agreed % of risk entries as required.</li><li>Data verification, integrity &amp; accuracy.</li><li>Photocopying, logging and scanning quotes and declinatures, filing, archiving and scanning.</li><li>Interact with other teams, i.e. Claims, Finance, Compliance, Management Services and other underwriting teams on matters affecting or related to accounts within the portfolio. </li><li>Help maintain team standards through supporting other underwriting assistants in achieving their service/quality levels and targets, as required.</li><li>Provide accurate management information to management team and underwriters.</li><li>Produce ad hoc reports, presentations and marketing literature for managers, underwriters and other members of staff as requested.</li><li>Provide a professional service to brokers in person, writing, email and telephone.</li><li>Maintain and develop key relationships including brokers and external clients, responding to client queries in an accurate and timely fashion.</li><li>Attend client meetings as required.</li></ul>Skills and Abilities<ul><li>Accurate and numerate</li><li>Computer skills – good working knowledge of MS Office, well developed spreadsheet skills</li><li>Able to communicate effectively with others, both verbally and in writing</li><li>Motivational skills, team worker as well as able to work on own initiative</li><li>The ability to manage time, meet deadlines and priorities</li></ul>

Underwriting Assistant

Job Title: Underwriting AssistantLocation: Denver, COJob Type: Hybrid ***Great opportunity for recent college graduates Job Description: We are seeking a dedicated and detail-oriented individual to support our Underwriters in delivering effective and efficient administrative services for a client of TEKsystems in the insurance industry. The ideal candidate will manage daily tasks to ensure business needs are met, maintain accurate data entry in all systems, consistently meet Service Level Agreements (SLAs) set by the leadership team, and provide professional service to brokers and underwriters in all interactions. Additionally, this role will involve performing administrative work and preparing quotes for underwriters. Key Responsibilities:<ul><li>Support Underwriters with administrative tasks.</li><li>Manage daily tasks to meet business needs.</li><li>Maintain accurate data entry in all systems.</li><li>Consistently meet SLAs set by the leadership team.</li><li>Provide professional service to brokers and underwriters.</li><li>Perform administrative work and prepare quotes for underwriters.</li><li>Examine applications to ensure they meet the company&#39;s underwriting guidelines.</li><li>Analyze medical records to determine whether applicants qualify for certain types of insurance.</li><li>Ensure contract provisions comply with laws and regulations.</li><li>Gather information about the financial status of prospective customers, such as income and net worth.</li><li>Organize and arrange loan approval packages.</li><li>Review consumer and residential loan applications.</li><li>Conduct research and provide clerical support to determine whether clients qualify for insurance policies, loans, or other financial products.</li></ul>Additional Skills &amp; Qualifications:<ul><li>1+ year of experience working within an office environment.</li><li>Proficiency with internal databases and Microsoft Office.</li><li>Ability to work within a team environment.</li><li>High attention to detail.</li></ul>Perks:<ul><li>Flexible work schedule: Once trained, only required to work 2 days in the office.</li><li>Great opportunity for recent graduates with a passion for business administration or insurance!</li></ul>Compensation:<ul><li>Pay is based on experience.</li></ul>

Underwriting Assistant (Hybrid)

DescriptionLooking for candidates with strong investigative skills, the ability to utilize the internet as a research tool, excellent communication and customer service skills, the ability to work in a fast paced team environment, excellent time management skills with a proven ability to meet deadlines, and adaptability in a constantly changing environment, including changes to technology, underwriting guidelines, and regulatory conditions Daily Duties:<ul><li>Utilize company underwriting criteria to evaluate risks for various lines of business</li><li>Perform independent verification of insured&#39;s operations</li><li>Review and process change requests on in-force policies</li><li>Evaluate in-force policies at renewal</li><li>Participate in Underwriting Training for new products, directives and processes</li><li>Assist with special projects as assigned</li></ul>Skills &amp; Qualifications:Bachelor&#39;s Degree or Associates Degree required - prefer business related fieldsConfirmed collegiate GPA of 3.0 or higherCandidates must pass a Wonderlic test as well (this test takes about 40 minutes-it has 3 sections and must be done all at once. Preferred skills but not required:Previous Financial Services experience or Insurance experiencePrior Underwriting experience Previous Property &amp; Casualty experience

Underwriting Associate

Responsibilities: <ul><li>Follow established protocols for qualitative and quantitative data collection</li><li>Conduct in-person user study sessions, which will include administering screening and consent forms, interviewing and debriefing participants, observing behavior, and administering complex testing protocols involving diverse hardware and software</li><li>Recruit and schedule study participants</li><li>Organize study supplies, set up and troubleshoot equipment, and maintain study environment</li><li>Categorize and summarize participant feedback and behavior and maintain research and data documentation</li></ul> Requirements:<ul><li>Associates degree in Science or Applied Science or equivalent experience</li><li>Experience conducting in-person data collection sessions on human subjects</li><li>Experience using qualitative and semi-quantitative research tools and techniques</li><li>Prefer experience with motion capture or similar 3D tracking systems</li><li>Prefer experience in human anatomy, physiology, ergonomics, and their associated research environments</li></ul> Contact Kory Kiviharju with TEKsystems directly at kkiviharju@teksystems.com.

User Studies Researcher

Our Client is a Leading Provider of Utility Services and seeking an Electric Utility Project Manager with a Budget Management background. Experience with financial forecasting, managing a budget, contract management, reviewing plans, planning, scheduling, communicating, updating records and databases. Responsible for leading and managing projects from initiation to completion. They oversee all aspects of a project, including planning, execution, monitoring, and closing. Responsibilities may include: Developing project plans, including scope, timelines, milestones, and resource allocation.Leading project teams and coordinating activities to ensure that project goals are met.Monitoring project progress and identifying and addressing issues or risks.Communicating with stakeholders and Sr. management to provide updates on project status.Managing project budgets and ensuring that projects are delivered within budget.Ensuring that projects are delivered on time and meet quality standards.Developing and maintaining relationships with project stakeholders and external partners.Leading project meetings and facilitating discussions to drive project progress.Managing project documentation, including project plans, schedules, and reports.Supporting the development and implementation of project management best practices and processes.Project Managers Mid should have strong leadership, communication, and problem-solving skills. They should also be proficient in project management software and tools.

Utility PM

DescriptionThis role is hybrid.Looking to bring on a UX Copywriter to support writing on all platforms and DX brands. This includes web and mobile but also scripts for videos for this internal production crew. This person will need to be able to work within tight deadlines with high visibility on projects. They will need to be able to partner with team in strategy, design, content management and executives overseeing all the products they support. This person will also need to be able to handle a certain level of technical writing as these teams are also responsible for instructing guests how to use technology in and out of the out door attractions sites. This person will NOT be writing for social media or traditional marketing material. This manager will disqualify anyone who looks to be heavy in either of those areas. Theme park or hospitality experience is a plus but not a requirement. Being able to handle volume will be the biggest strength of this person. Incorporating the objectives of each of the businesses, this role will strategize, write, edit and manage marketing and user experience copy efforts for the entire portfolio of websites, mobile apps and onsite digital products under DX Tech &amp; Digital, while adhering to the current design and copywriting style guides and the latest digital trends.Responsibilities• Write, edit and maintain copy for various digital experiences and platforms, including websites and mobile apps, to meet targeted business objectives• Create specific types of content in various forms within established, approved processes• Develop, maintain and follow appropriate style guide rules to target key users, while maintaining digital portfolio consistency• Collaborate with internal partners, including content strategists, interaction and visual designers, search analysts, technology teams, marketing groups and legal partners, to cultivate appropriate marketing tactics and storytelling strategies• Regularly attend, collaborate and present during marketing and internal team meetings and reviewsSkillsTechnical writing, Writing skills, Copywriting, Content writingAdditional Skills &amp; Qualifications• Minimum 3-5 years industry experience writing online marketing and user experience copy for websites and digital platforms, including apps• Excellent writing skills including impeccable spelling and grammar, with a strong emphasis on the guest experience• Ability to manage a heavy workload, prioritize multiple projects and work well under pressure of deadlines in a fast-paced environment• Ability to think critically and organize information for online and mobile publication• Knowledge of interactive technologies, information architecture and the use of keywords for search engine optimization• Writing samples (online editorial portfolio) that establishes versatility—in style, tone and type of material• Proficiency in all Microsoft Office productivity software including Teams and Word, Jira and Figma• Bachelor’s degree in a related field (advertising, writing, media communications, etc.)• Prior experience writing for websites, apps and emerging platforms• Knowledge of creative development and website production processes• Excellent interpersonal and communication skills• Familiarity with the brand and/or leisure, vacation and cruise businessesExperience Level3-5 Years

Ux Writer

Looking to bring on a UX Copywriter to support writing on all platforms and brands. This includes web and mobile but also scripts for videos for internal production crew. This person will need to be able to work within tight deadlines with high visibility on projects. They will need to be able to partner with team in strategy, design, content management and executives overseeing all the products they support. This person will also need to be able to handle a certain level of technical writing as these teams are also responsible for instructing guests how to use technology. This person will NOT be writing for social media or traditional marketing material. A theme park or hospitality experience is a plus but not a requirement. Being able to handle volume will be the biggest strength of this person. Incorporating the objectives of each of the businesses, this role will strategize, write, edit and manage marketing and user experience copy efforts for the entire portfolio of websites, mobile apps and onsite digital products under Tech &amp; Digital, while adhering to the current design and copywriting style guides and the latest digital trends. Responsibilities: • Write, edit and maintain copy for various digital experiences and platforms, including websites and mobile apps, to meet targeted business objectives• Create specific types of content in various forms within established, approved processes• Develop, maintain and follow appropriate style guide rules to target key users, while maintaining digital portfolio consistency• Collaborate with internal partners, including content strategists, interaction and visual designers, search analysts, technology teams, marketing groups and legal partners, to cultivate appropriate marketing tactics and storytelling strategies• Regularly attend, collaborate and present during marketing and internal team meetings and reviews Qualifications• Minimum 3-5 years industry experience writing online marketing and user experience copy for websites and digital platforms, including apps• Excellent writing skills including impeccable spelling and grammar, with a strong emphasis on the guest experience• Ability to manage a heavy workload, prioritize multiple projects and work well under pressure of deadlines in a fast-paced environment• Ability to think critically and organize information for online and mobile publication• Knowledge of interactive technologies, information architecture and the use of keywords for search engine optimization• Writing samples (online editorial portfolio) that establishes versatility—in style, tone and type of material• Proficiency in all Microsoft Office productivity software including Teams and Word, Jira and Figma• Bachelor’s degree in a related field (advertising, writing, media communications, etc.)• Prior experience writing for websites, apps and emerging platforms• Knowledge of creative development and website production processes• Excellent interpersonal and communication skills

Description<ul><li>The Vice President of IT/Technology will lead the company’s technology strategy, ensuring alignment with business goals while fostering innovation and operational efficiency. </li><li>This nonexecutive VP will oversee the phased ERP reset project, drive the development of an AI strategy, and position the company for future technological advancements.</li><li>The ideal candidate will have strong experience in overseeing complex ERP implementation or reset projects, a thorough understanding of cybersecurity risk mitigation protocols; a deep understanding of leveraging technology for business transformation, and a demonstrated ability to lead IT teams in a values-driven, fast-paced global organization.</li></ul>Strategic Leadership:Develop and execute a forward-looking IT strategy that aligns with the company’s business objectives and values.Partner with executive leadership to identify opportunities for technology-driven growth and efficiency.Promote a culture of innovation, collaboration, and continuous improvement within the IT function.​ERP Reset Leadership:<ul><li>Lead and oversee the successful execution of the phased ERP reset project, including the transition to Oracle Fusion.</li><li>Ensure cross-functional alignment and adoption of new ERP systems, processes, and capabilities.</li><li>Leverage prior ERP reset or implementation experience to address challenges proactively.</li></ul>Cybersecurity Leadership:<ul><li>Establish and oversee a comprehensive cybersecurity strategy to safeguard the company’s data, systems, and infrastructure.</li><li>Identify, assess, and mitigate risks, ensuring compliance with industry standards and regulations.</li><li>Lead incident response planning and execution, including the development of protocols and training for employees.</li><li>Stay current with evolving cyber threats and implement proactive measures to address them.</li></ul>Operational Excellence:<ul><li>Lead and manage the IT department, including infrastructure, applications, security, and support services.</li><li>Establish and manage IT budgets, ensuring cost-effective solutions that align with the company’s financial goals.</li><li>Maintain robust IT governance and risk management frameworks to support overall business objectives.</li></ul>AI Strategy Development:<ul><li>Develop and implement a strategic roadmap for AI adoption to enhance decision-making, operational efficiencies, and customer experience.</li><li>Stay ahead of emerging technologies to integrate AI into the company’s operations effectively.</li></ul>Leadership and Team Development:<ul><li>Recruit, develop, and retain top IT talent, fostering a culture of accountability, engagement, and professional growth.</li><li>Act as a mentor and leader, championing the company’s values in all aspects of technology leadership.</li></ul>What you&#39;ll need:<ul><li>Bachelor’s degree in Information Technology, Computer Science, or a related field; advanced degree preferred.</li><li>20 or more years of progressive leadership in IT management, preferably in a middle-market manufacturing environment.</li><li>Demonstrated success in leading ERP implementation or reset projects; Oracle Fusion experience is a plus but not required.</li><li>Expertise in AI strategy development and practical implementation in a corporate setting.</li><li>Strong knowledge of cybersecurity best practices, threat management, and risk mitigation strategies.</li><li>Experience designing and implementing cybersecurity frameworks, tools, and protocols.</li><li>Robust understanding of IT infrastructure, digital transformation, and enterprise applications.</li><li>Exceptional leadership, communication, and interpersonal skills.</li><li>Values-driven, with a track record of fostering a positive and collaborative corporate culture.</li></ul>

VP Of IT

Description
					Direct Line is looking for Cable Technician - Installers to install cable and fiber at META data centers located in River Ridge, IN, near Louisville, KY *** 

Cable Technician - Installers will be installing cabinets, cable tray, ladder rack, fiber runner, containment and trunks. Need people with some proof of experience in these areas for the installer levels. 
Installation/decommissioning of network and cabling infrastructure in a Data Center environment.
Deliver sustainable and repeatable solutions and processes, always with an eye on improvement.
Provide structured feedback on project progress to Stakeholders.
Exhibit quality workmanship on all work and maintain Data Center cleanliness.
Follow all production, safety and quality standards, codes, and industry best practices.
Collaborate with various Stakeholders to remove project obstacles.
Reading and comprehending blueprints and building documentation/redline work.
Broad understanding of Data Center infrastructure technologies.

SKILLS AND QUALIFICATIONS
Knowledge and use of basic telecom hand tools. 
Must understand customer service.
Clear understanding of job safety requirements.
Be able to read and understand floor plans.
Should be familiar on wiring schemes and wiring testing.
Should be able to pull all types of low voltage cable.
Should understand and be capable in performing field terminations and labeling.
Reports to Operations Manager and take daily directions from Technician, Technician II, Lead Technicians, Senior Technicians and Advance Senior Technicians.
Capable of maintaining orderly paperwork, capable of running service jobs.
Possess skill to layout MDF and IDF closets, be able to dress all types of cable, and perform all type of terminations.
Capable of working in Data Centers
Shall be able to install ladder racking and seismic bracing both above and under raise floor.
Basic understanding of both copper and fiber cable testing and troubleshooting.
Read and understand blueprints and design document
Dress and furcate fiber trunks for splicing
Maintaining orderly paperwork and running service
Fusion Splice including Ribbon/Single OSP/ISP
Install, connect, and decom network equipment
Operate DSX 5000 tester/OTDR Tester
Program testers
Download test results to Linkware/Linkware Live
Save test results, verify, and submit to customer
Create mass labels and apply per Portmap
Differentiate live cables from decom cable
Copper testing and troubleshooting
Conduct Service Swaps of live networking devices
Understand &quot;FIM&quot; database and operate scanners
					Skills
					cable installation, data center, Structure, Telecommunication, Structured cabling, Rack and stack, Cat 6 cables, Install, Low voltage, Cable, Cabling, Cat5, cat6, Cable pulling, cabler puller, cable tech
					Top Skills Details
					cable installation,data center,Structure,Telecommunication,Structured cabling,Rack and stack,Cat 6 cables,Install,Low voltage,Cable
					Additional Skills &amp; Qualifications
					Need to have a strong work ethic. Willing to look at folks with no cabling experience who want to get into the trade as they are willing to train and teach them. If they do not have cabling experience must be familiar with data center procedures. (ie worked in data center - physical security, de com, logistics, etc) Ideally they would have some cabling experience. They need people who know this is tough work and want people who are eager and interested in learning the trade.

Primarily walking, standing, and bending for extended periods with some sitting.
Ability to communicate effectively with verbal, written, visual and listening skills.
Dexterity of hands and fingers to operate any required equipment as well as to operate a computer keyboard, mouse, and other technical instruments.
Able to lift and carry heavy equipment, up to 50 pounds.
Ability to pull cables.
Ability to climb ladders and work on raised platforms
					Experience Level
					Expert Level

Veteran Allotted Cable Technician

DescriptionPosition Overview The Vice President of IT/Technology will lead the company’s technology strategy, ensuring alignment with business goals while fostering innovation and operational efficiency. This nonexecutive VP will oversee all areas of IT, develop and maintain relationships with key stakeholders and individual contributors on the team alike, drive the development of an AI strategy, and position the company for future technological advancements. The ideal candidate will have strong experience in overseeing complex ERP environments, a thorough understanding of cybersecurity risk mitigation protocols; a deep understanding of leveraging technology for business transformation, and a demonstrated ability to lead IT teams in a values-driven, fast-paced global organization. The candidate must have held a C-level IT or VP of IT role, and being from Michigan is highly preferred. The most important qualities are the candidates: character, communication, confidence, ability to sell, and What you&#39;ll do: Strategic Leadership:Develop and execute a forward-looking IT strategy that aligns with the company’s business objectives and values.Partner with executive leadership to identify opportunities for technology-driven growth and efficiency.Promote a culture of innovation, collaboration, and continuous improvement within the IT function.​ERP Reset Leadership:Lead and oversee the successful execution of the phased ERP reset project, including the transition to Oracle Fusion.Ensure cross-functional alignment and adoption of new ERP systems, processes, and capabilities.Leverage prior ERP reset or implementation experience to address challenges proactively. Cybersecurity Leadership:Establish and oversee a comprehensive cybersecurity strategy to safeguard the company’s data, systems, and infrastructure.Identify, assess, and mitigate risks, ensuring compliance with industry standards and regulations.Lead incident response planning and execution, including the development of protocols and training for employees.Stay current with evolving cyber threats and implement proactive measures to address them. Operational Excellence:Lead and manage the IT department, including infrastructure, applications, security, and support services.Establish and manage IT budgets, ensuring cost-effective solutions that align with the company’s financial goals.Maintain robust IT governance and risk management frameworks to support overall business objectives. AI Strategy Development:Develop and implement a strategic roadmap for AI adoption to enhance decision-making, operational efficiencies, and customer experience.Stay ahead of emerging technologies to integrate AI into the company’s operations effectively. Leadership and Team Development:Recruit, develop, and retain top IT talent, fostering a culture of accountability, engagement, and professional growth.Act as a mentor and leader, championing the company’s values in all aspects of technology leadership. What you&#39;ll need:Bachelor’s degree in Information Technology, Computer Science, or a related field; advanced degree preferred.20 or more years of progressive leadership in IT management, preferably in a middle-market manufacturing environment.Demonstrated success in leading ERP implementation or reset projects; Oracle Fusion experience is a plus but not required.Expertise in AI strategy development and practical implementation in a corporate setting.Strong knowledge of cybersecurity best practices, threat management, and risk mitigation strategies.Experience designing and implementing cybersecurity frameworks, tools, and protocols.Robust understanding of IT infrastructure, digital transformation, and enterprise applications.Exceptional leadership, communication, and interpersonal skills.Values-driven, with a track record of fostering a positive and collaborative corporate culture. What you’ll get:Health, Dental, and Vision insurancePrescription Plan401(k) with company matchHybrid work environment Tuition ReimbursementDisability PlanPaid Vacation and 10 HolidaysHealth Club ReimbursementBonus programWellness program Skillsstrategic planning, Leadership, erp implementation, cyber security, artificial intelligence, operational analysis, team development, Risk and compliance, Management skills, budget management, oracle fusion cloud Additional Skills &amp; QualificationsNice-to-Have:1. Highly prefer candidates with middle-market manufacturing leadership experience (VP of IT / CIO)2. Not having to relocate - drivable distance to client- Michigan candidates are very highly preferred. 3. Experience driving strategy and implementing Oracle Cloud Fusion. Experience LevelExpert Level

Vice President Information Technology

DescriptionThe Vice President of IT/Technology will lead the company’s technology strategy, ensuring alignment with business goals while fostering innovation and operational efficiency. This nonexecutive VP will oversee all areas of IT, develop and maintain relationships with key stakeholders and individual contributors on the team alike, drive the development of an AI strategy, and position the company for future technological advancements. The ideal candidate will have strong experience in overseeing complex ERP environments, a thorough understanding of cybersecurity risk mitigation protocols; a deep understanding of leveraging technology for business transformation, and a demonstrated ability to lead IT teams in a values-driven, fast-paced global organization. The candidate must have held a C-level IT or VP of IT role, and being from Michigan is highly preferred. The most important qualities are the candidates: character, communication, confidence, ability to sell, and What you&#39;ll do: Strategic Leadership:Develop and execute a forward-looking IT strategy that aligns with the company’s business objectives and values.Partner with executive leadership to identify opportunities for technology-driven growth and efficiency.Promote a culture of innovation, collaboration, and continuous improvement within the IT function.​ERP Reset Leadership:Lead and oversee the successful execution of the phased ERP reset project, including the transition to Oracle Fusion.Ensure cross-functional alignment and adoption of new ERP systems, processes, and capabilities.Leverage prior ERP reset or implementation experience to address challenges proactively. Cybersecurity Leadership:Establish and oversee a comprehensive cybersecurity strategy to safeguard the company’s data, systems, and infrastructure.Identify, assess, and mitigate risks, ensuring compliance with industry standards and regulations.Lead incident response planning and execution, including the development of protocols and training for employees.Stay current with evolving cyber threats and implement proactive measures to address them. Operational Excellence:Lead and manage the IT department, including infrastructure, applications, security, and support services.Establish and manage IT budgets, ensuring cost-effective solutions that align with the company’s financial goals.Maintain robust IT governance and risk management frameworks to support overall business objectives. AI Strategy Development:Develop and implement a strategic roadmap for AI adoption to enhance decision-making, operational efficiencies, and customer experience.Stay ahead of emerging technologies to integrate AI into the company’s operations effectively. Leadership and Team Development:Recruit, develop, and retain top IT talent, fostering a culture of accountability, engagement, and professional growth.Act as a mentor and leader, championing the company’s values in all aspects of technology leadership.

The Vice President of IT/Technology will lead the company’s technology strategy, ensuring alignment with business goals while fostering innovation and operational efficiency. This nonexecutive VP will oversee the phased ERP reset project, drive the development of an AI strategy, and position the company for future technological advancements. The ideal candidate will have strong experience in overseeing complex ERP implementation or reset projects, a thorough understanding of cybersecurity risk mitigation protocols; a deep understanding of leveraging technology for business transformation, and a demonstrated ability to lead IT teams in a values-driven, fast-paced global organization. What you&#39;ll do: Strategic Leadership:<ul><li>Develop and execute a forward-looking IT strategy that aligns with the company’s business objectives and values.</li><li>Partner with executive leadership to identify opportunities for technology-driven growth and efficiency.</li><li>Promote a culture of innovation, collaboration, and continuous improvement within the IT function.</li></ul>ERP Reset Leadership:<ul><li>Lead and oversee the successful execution of the phased ERP reset project, including the transition to Oracle Fusion.</li><li>Ensure cross-functional alignment and adoption of new ERP systems, processes, and capabilities.</li><li>Leverage prior ERP reset or implementation experience to address challenges proactively.</li></ul>Cybersecurity Leadership:<ul><li>Establish and oversee a comprehensive cybersecurity strategy to safeguard the company’s data, systems, and infrastructure.</li><li>Identify, assess, and mitigate risks, ensuring compliance with industry standards and regulations.</li><li>Lead incident response planning and execution, including the development of protocols and training for employees.</li><li>Stay current with evolving cyber threats and implement proactive measures to address them.</li></ul>Operational Excellence:<ul><li>Lead and manage the IT department, including infrastructure, applications, security, and support services.</li><li>Establish and manage IT budgets, ensuring cost-effective solutions that align with the company’s financial goals.</li><li>Maintain robust IT governance and risk management frameworks to support overall business objectives.</li></ul>AI Strategy Development:<ul><li>Develop and implement a strategic roadmap for AI adoption to enhance decision-making, operational efficiencies, and customer experience.</li><li>Stay ahead of emerging technologies to integrate AI into the company’s operations effectively.</li></ul>Leadership and Team Development:<ul><li>Recruit, develop, and retain top IT talent, fostering a culture of accountability, engagement, and professional growth.</li><li>Act as a mentor and leader, championing the company’s values in all aspects of technology leadership.</li></ul>What you&#39;ll need:<ul><li>Bachelor’s degree in Information Technology, Computer Science, or a related field; advanced degree preferred.</li><li>20 or more years of progressive leadership in IT management, preferably in a middle-market manufacturing environment.</li><li>Demonstrated success in leading ERP implementation or reset projects; Oracle Fusion experience is a plus but not required.</li><li>Expertise in AI strategy development and practical implementation in a corporate setting.</li><li>Strong knowledge of cybersecurity best practices, threat management, and risk mitigation strategies.</li><li>Experience designing and implementing cybersecurity frameworks, tools, and protocols.</li><li>Robust understanding of IT infrastructure, digital transformation, and enterprise applications.</li><li>Exceptional leadership, communication, and interpersonal skills.</li><li>Values-driven, with a track record of fostering a positive and collaborative corporate culture.</li></ul>

Vice President Of Information Technology

DescriptionWe are seeking a dedicated Video &amp; Collaboration Support Specialist to support the global video conferencing and collaboration environment, specifically for company executives. Our client is standardizing on Cisco and Microsoft technologies and requires individuals with strong critical thinking skills, an analytical mindset, and a passion for continuous learning.Responsibilities:<ul><li>Deliver white glove support for executives and VPs.</li><li>Provide L1/L2 troubleshooting support in an enterprise environment.</li><li>Offer technical support and troubleshooting in helpdesk or desktop support roles.</li><li>Manage setup and support of audio/visual/control solutions for executive meetings and events.</li><li>Support conference room technology and troubleshoot user issues during conferencing meetings.</li><li>Utilize collaboration tools such as MS Teams and Cisco WebEx.</li></ul>Required Skills:<ul><li>Proficiency in MS Teams, AV, Conferencing Services, Unified Communications, Webex, Cisco, Telepresence, Video Conferencing, Microsoft Teams, Collaboration, and Jabber.</li></ul>Top Skills:<ul><li>MS Teams</li><li>AV</li><li>Conferencing Services</li><li>Unified Communications</li><li>Webex</li><li>Cisco</li><li>Telepresence</li><li>Video Conferencing</li><li>Microsoft Teams</li><li>Collaboration</li><li>Jabber</li></ul>Advanced Soft Skills:<ul><li>Exceptional Communication: Ability to convey complex technical information clearly and effectively to non-technical executives.</li><li>Professionalism: Maintain a high level of professionalism in all interactions, demonstrating respect, discretion, and confidentiality.</li><li>Problem-Solving: Quickly and efficiently resolve issues, often under pressure, while maintaining a calm and composed demeanor.</li><li>Adaptability: Flexibility to adapt to changing priorities and manage multiple tasks simultaneously.</li><li>Empathy: Understand and anticipate the needs of executives, providing personalized and attentive support.</li><li>Diligence: Ensure all aspects of conferencing services are meticulously managed and executed.</li></ul>

Video & Collaboration Support Specialist

Hybrid in Miami, FL, 33131. 6 month W2 contract, DescriptionThe Voice of the Customer (VoC) Program Strategist/Manager, on the eCommerce Product Insights (ePI) team, is responsible for championing the voice of the customer across digital platforms. This role will be responsible for executing and enhancing a comprehensive VoC program that harnesses customer feedback to drive key opportunities for product optimization, research studies, and technical site issues to optimize the e-commerce journey. The ideal candidate is comfortable influencing roadmaps, communicating value across multiple audiences, working with product and development teams to implement changes, and delivering updates/results to senior audiences. SkillsTechnical support, Customer service, End user support, Data analysis, Reporting, Medallia, Qualtrics, Digital, Ux, Digital content, Support, Data, Customer feedback, insights, Content strategy Top Skills Details• Proven experience (3-4 years) in a similar VoC or customer experience role, preferably within the eCommerce space• Experience with customer feedback and/or digital analytics data• Proficiency in VoC tools and platforms (e.g., Medallia, Qualtrics) *PREFERRED*• Comfortable working across silos in the organization to manage interdependent complexities, roadblocks, milestones• Knowledge of customer experience and analysis, and have experience deriving insights from customer surveys and other quantitative and qualitative sources of data• Project management skills with the ability to manage multiple initiatives simultaneously• A customer-centric mindset and a passion for enhancing the eCommerce experience Additional Skills &amp; Qualifications•	Oversees the comprehensive VoC strategy and execution that aligns with eCommerce goals and customer experience objectives •	Oversees VoC team and coaches on reports, delivery, and extracting insights that support research, product, and site issue efforts •	Implement and manage a range of feedback channels, including surveys, sentiment analysis, etc. to capture the diverse voice of customers across digital touchpoints•	Responsible for distilling analysis into actionable recommendations to improve the eCommerce site and compile a backlog of experience improvement recommendations, in partnership with the VoC Analyst •	Owns the process of translating findings into actionable insights that influence decision making and business optimizations•	Serve as lead support in quantifying eCommerce customer opportunities (leveraged for roadmap &amp; backlog development/influences sequencing) and measuring the impact of implemented feature solutions •	Partner closely with product teams to understand roadmaps; actively participates in planning across product &amp; research teams, leveraging VoC to represent customer needs •	Leads the qualitative and quantitative data collection design and VoC survey strategy based on best practices for CX tool platforms, in partnership with the VoC Analyst A chance to work for one of the largest cruise brands in the country. The client was the top performer in the US and has invested $Millions into developments for 2025. Opportunity to go on cruises through company work, and exposure to international opportunities. Large, reputable company. A leader in the cruise line industry. Fast-paced and energetic office life. Opportunities for free cruises. Room for growth and ability to grow a professional network.

VoC Program Strategist

DescriptionOur client is in need of adding two new Voice Engineers to their team to help support both their Cisco and Avaya hybrid telephony environment. They are incredibly inundated on the voice team due to being so short staffed for the last couple of years and prioritizing the merger between two hospital systems and are now in dire need of adding some consultants to the team to get some of their facility work done. On a day to day basis, these two engineers will be engineering their Cisco + Avaya systems, supporting lifecycle refresh projects, Q work, and additional ancillary facility projects throughout the health system. These two consultants will travel from time to time to any of the facilities (metro Detroit, Grand Rapids + Southwest - St. John&#39;s area), so must be comfortable with heading to different sites from time to time. This is budgeted through 2025, but will likely go for a minimum of 12 months. Additional skills/technologies that would be nice to have: SIP trunking, Session Manager, SPCsSkillsAvaya, Cisco voice, Sip, Telephony, Unified communications, VoipTop Skills DetailsAvaya,Cisco voice,Sip,TelephonyAdditional Skills &amp; QualificationsThese consultants will be working in the field as needed so consultants must be accustomed to working autonomously in the Field.Experience LevelExpert Level

Voice Engineer

TEKsystems has a client that is in need of adding two new Voice Engineers to their team to help support both their Cisco and Avaya hybrid telephony environment. On a day to day basis, these two engineers will be engineering their Cisco + Avaya systems, supporting lifecycle refresh projects, Q work, and additional facility projects. These two consultants will travel from time to time to any of the facilities (Metro Detroit, Grand Rapids + Southwest - St. John&#39;s area), so you must be comfortable with heading to different sites from time to time. This is budgeted through 2025, but will likely go for a minimum of 12 months. Additional skills/technologies that would be nice to have: SIP trunking, Session Manager, SPCs SkillsAvaya, Cisco voice, SIP, Telephony, Unified communications, VoIP Additional Skills &amp; QualificationsThese consultants will be working in the field as needed so consultants must be accustomed to working autonomously in the field.

Top Skills&#39; Details<ul><li>Experience working as an Avaya and/or Cisco Telephony Engineer</li><li>Experience working in the field as a hands on Telephony Engineer</li><li>Experience with SIP Trunking</li></ul>Description<ul><li>Our client is in need of adding two new Voice Engineers to their team to help support both their Cisco and Avaya hybrid telephony environment.</li><li>On a day to day basis, these two engineers will be engineering their Cisco + Avaya systems, supporting lifecycle refresh projects, Q work, and additional ancillary facility projects throughout the health system.</li><li>These two consultants will travel from time to time (metro Detroit, Grand Rapids + Southwest - St. John&#39;s area), so must be comfortable with heading to different sites from time to time.</li><li>This is budgeted through 2025, but will likely go for a minimum of 12 months.</li><li>Additional skills/technologies that would be nice to have: SIP trunking, Session Manager, SPCs</li></ul>

Voice Engineer (Cisco &/Or Avaya - W2 Only)

Top Skills&#39; Details<ul><li>Experience working as an Avaya and/or Cisco Telephony Engineer</li><li>Experience working in the field as a hands on Telephony Engineer</li><li>Experience with SIP Trunking</li></ul>Description<ul><li>Our client is in need of adding two new Voice Engineers to their team to help support both their Cisco and Avaya hybrid telephony environment. </li><li>On a day to day basis, these two engineers will be engineering their Cisco + Avaya systems, supporting lifecycle refresh projects, Q work, and additional ancillary facility projects throughout the health system.</li><li>These two consultants will travel from time to time (metro Detroit, Grand Rapids + Southwest - St. John&#39;s area), so must be comfortable with heading to different sites from time to time. </li><li>This is budgeted through 2025, but will likely go for a minimum of 12 months. </li><li>Additional skills/technologies that would be nice to have: SIP trunking, Session Manager, SPCs</li></ul>

DescriptionOur client is seeking for a Vue.js Developer to help modernization of their ERP systems for shipping, sales, logistics etc. through the Rimas inititiative they are looking to also rewrite a lot of their front end applications leveraging Vue.JS to help streamline and enhance capabilities across all relevant front end applications throughout the initiative. 100% remote Must be within 2-3 Hours of Ft. Wayne Indiana Top Skills: DetailsVue.JSImplementation of Vue.JS into new environments.Net (C#)Blazor is a nice to have, but not required Top Skills DetailsJavascript,Front end,Vue,Vue.jsAdditional Skills &amp; QualificationsVue.JS implementation experience, The VueJS candidates are not required to know Blazor. If they do know Blazor it would certainly help them with migrating existing pages from Blazor to Vue. They have a lot of pages that do not exist yet and we intend on building them from scratch in Vue.

Vue.js Developer

DescriptionThis role is a mix of content creation and web UX, updating the client&#39;s website which is currently outdated.The person in this role will need to work with the Director and the team to refresh the content and design of the website, as it will be used for various corporate-level initiatives such as the &quot;Above the Bias&quot; which shares how misconceptions can impact diabetes care. Experience in managing a website, including the ability to design from scratch, UX/conduct research, and come up with recommendations for improvements.The person should also be able to work with the team to identify the appropriate content to highlight at the divisional level. Responsibilities:•	Collaborate with the Director and team to refresh and redesign the divisional website for various corporate-level initiatives.•	Develop and update website content using Adobe Experience Manager to ensure alignment with divisional priorities.•	Utilize Figma to design and prototype new layouts, focusing on improving the user experience.•	Conduct user research to understand audience needs and inform content and design decisions.•	Create wireframes, prototypes, and UI designs that optimize navigation and functionality.•	Audit existing website content to identify opportunities for improvement and recommend updates.•	Work with team members to highlight appropriate content for divisional and global audiences.•	Ensure consistency in design and content while adhering to organizational branding guidelines.•	Resolve technical issues related to content updates or website functionality.•	Monitor and report on website performance, providing insights for further optimization. Required Skills:•	Proficiency with Adobe Experience Manager for content management and updates.•	Skills in Figma for designing layouts, wireframes, and prototypes.•	Strong expertise in UX processes, including user research, information architecture, and usability testing.•	Experience in visual design and UI development to create engaging and functional interfaces.•	Familiarity with web technologies such as HTML, CSS, and JavaScript for content updates.•	Strategic thinking to align content and design with divisional and corporate goals.•	Ability to design from scratch and provide recommendations for improvements in both content and UX.•	Excellent communication and collaboration skills to work effectively within a team.•	Strong problem-solving skills to address technical challenges and improve user experience.•	Organizational skills to manage multiple tasks, deadlines, and competing priorities.SkillsContent management, Adobe experience manager, Digital, UXTop Skills DetailsContent management,Adobe experience manager,Digital,UXAdditional Skills &amp; QualificationsNot looking for a Sr UX Resource here, rather ADC has different design systems and this resource will be able to leverage the exisiting components rather than build new ones. Thet are not looking to rf develop a new design system or create lots of new components.Experience LevelIntermediate Level

Web Content Manager

TEKsystems is hiring a webmaster in the local Tallahassee, Florida area. You must have 3+ years experience of working as a webmaster. This position is responsible for working to keep all internal and external websites updated. This includes working with third party vendors and will also be responsible for maintaining the internal SharePoint site. External Websites:A. Keep websites updated with content as requested by internal stakeholders.B. Solicit content to post on websites.C. Work with third party vendors to modernize the three organizations websites. Internal SharePoint:A. Create a uniform color palette and design based on company logo.B. Work with each department&#39;s management to ensure branding consistency.C. Assist with updating documents and building out SharePoint pages as needed.D. Conduct quality control, ensuring linked documents are available etc. Learning Management: A. Once procured, act as a resource for the organization for posting, updating, and sharing content via a to be determined LMS.B. Convert provided content to training via this LMS software. Operational Support:A. Assist with IT and Organizational projects as directed.B. Assist management with tasks as capacity allows.C. Other duties and tasks as assigned. Authority/Decision Making-As needed to perform the job Knowledge/Skills/Abilities-Working knowledge of best practices for web design.-Experience managing a SharePoint environment.-Creative and analytical-Knowledge of applicable data privacy practices and laws.-Able to communicate effectively with non-technical staff and stakeholders.-Eagerness to learn and adapt to new tools, techniques and technologies in the field of data analysis.-Strong written, oral and interpersonal communication skills.-Ability to analyze data to research issues.-Keen attention to detail.-Proven analytical and problem solving abilities.-Ability to effectively prioritize and execute tasks.-Ability to work both independently and in a team-oriented, collaborative environment. Required Education and Experience-Bachelor&#39;s Degree in a web design related discipline, and 2 years related work experience. or a combination of experience and education to equal four (4) years.-Experience in using WordPress, SharePoint, and other web design software.-Prior experience communicating professionally with external stakeholders.-Experience designing websites.SkillsHtml, Web design, WordPress, learning management system lmsTop Skills DetailsHtml, Web design, WordPress

Webmaster

Seeking Windows Desktop Technician candidates who are available and interested in supporting multiple work sites in the North DC metro area (including cities such as Silver Spring, Lanham, Olney, ect)Must have reliable transportation Top Skills - Must Haves<ul><li>Hardware / Software troubleshooting and support</li><li>Windows 10</li></ul>Top Skills&#39; Details:1. 3 to 5 years Windows 10 Desktop Support experience in a corporate environment.2. 3 to 5 years Enduser client -LAN/Networking support in a corporate environment3. Customer Service Experience Job Description o Incidents – Software break/fixo IMACs – Installation of software, machine upgrades, etc.o Refresho Support peripherals for scanning paper and ID cards, barcode scanners, credit card readers, label printers, signature pads, Dragon dictation microphones, and RFID readerso Basic experience with Active Directoryo Experience with Windows 10 and Microsoft Officeo Experience with Deskside support in a hospital environment a pluso Experience with ServiceNow- PREFERRED NOT REQUIREDo Experience with LogMeIno Ticketing System is ServiceNowo Tech walk-up bar at staffed locations

Windows 10 Desktop Support Technician

Working 100% onsite in the Georgetown area Top Skills - Must Haves<ul><li>Hardware / Software troubleshooting and support</li><li>Windows 10</li></ul>Top Skills&#39; Details:1. 3 to 5 years Windows 10 Desktop Support experience in a corporate environment.2. 3 to 5 years Enduser client -LAN/Networking support in a corporate environment3. Customer Service Experience Job Description o Incidents – Software break/fixo IMACs – Installation of software, machine upgrades, etc.o Refresho Support peripherals for scanning paper and ID cards, barcode scanners, credit card readers, label printers, signature pads, Dragon dictation microphones, and RFID readerso Basic experience with Active Directoryo Experience with Windows 10 and Microsoft Officeo Experience with Deskside support in a hospital environment a pluso Experience with ServiceNow- PREFERRED NOT REQUIREDo Experience with LogMeIno Ticketing System is ServiceNowo Tech walk-up bar at staffed locations

Windows 10 Desktop Support Technician - 1st Shift

Working 100% onsite in Washington DC1st shift Monday - Friday Top Skills - Must Haves<ul><li>Hardware / Software troubleshooting and support</li><li>Windows 10</li></ul>Top Skills&#39; Details:1. 3 to 5 years Windows 10 Desktop Support experience in a corporate environment.2. 3 to 5 years Enduser client -LAN/Networking support in a corporate environment3. Customer Service Experience Job Description o Incidents – Software break/fixo IMACs – Installation of software, machine upgrades, etc.o Refresho Support peripherals for scanning paper and ID cards, barcode scanners, credit card readers, label printers, signature pads, Dragon dictation microphones, and RFID readerso Basic experience with Active Directoryo Experience with Windows 10 and Microsoft Officeo Experience with Deskside support in a hospital environment a pluso Experience with ServiceNow- PREFERRED NOT REQUIREDo Experience with LogMeIno Ticketing System is ServiceNowo Tech walk-up bar at staffed locations

Description
					Candidate must have 5+ year experience in Windows 2012,2016 and 2019, IIS and Dot Net application integration.
Candidate should have strong knowledge of TCP/IP, DNS, WINS, Firewall, Local and Global load balancing expertise in application integration.
Candidate should have experience with CD tools like Ansible Tower, Jenkins, Digital.ai Release, etc.. and DEV OPS
Candidate should be able to troubleshoot application integration issues in Windows cross platform environment.
					Skills
					Windows, System administrator, Powershell, Office 365, Powershell scripting, vbscript
					Top Skills Details
					Windows,System administrator,Powershell,Office 365,Powershell scripting,vbscript
					Additional Skills &amp; Qualifications
					Candidate should have expertise in analyzing IIS logs
Must have ability to troubleshoot .net based web application integration issues in Windows environment.
Candidates with hands on experience with F5 devices like Global Traffic Manager and Local Traffic Manager are preferred
Any PowerShell or VB scripting knowledge is an added advantage
Any experience migrating applications from lower version of dot net and IIS to a higher version is a good to have
Experience with tools like Autosys, Splunk, Wireshark, WinSCP, OpenSSH any static content distribution tools are added advantage
					Experience Level
					Intermediate Level

Windows Engineer

Description
					Windows engineer, Virtualization, Flexera, Scripting in Powershell or VB, would like someone that is familiar with technology release workflow in banking preferably.

Position Summary, hybrid 3 days on site
Desktop Platform Engineering resource assigned with design and implementation of next generation desktop platform within the firm. This person must have extensive knowledge and applied on the job experience with Microsoft Windows operating systems, as well as packaging technologies, virtualization, and telemetry tools. This position will also require understanding of a dispersed Branch Office technical environment, with an understanding of networking tools and terminology. Experience with windows imaging technologies, specifically Microsoft Configuration Manager, is required. Understanding of release management workflows and toolsets is highly desired.

Required Skills
.NET C# / Visual Studio / JIRA / Bitbucket and GIT / Powershell/ WMI / Windows Form / Windows Service

Maintain and enhance legacy code/current code and determine best way forward with upcoming requirements

Analyzing and debating business use case scenarios and determine best design and coding for each scenario.

Document engineering design and operational procedures for design within tools
					Skills
					Windows, Windows server, Vmware, Powershell, Powershell scripting, Support
					Top Skills Details
					Windows,Windows server,Vmware,Powershell,Powershell scripting,Support
					Additional Skills &amp; Qualifications
					Desired Skills
Extensive knowledge and applied experience with:

• Visual Studio, .NET C#, Windows Form, Windows Service

• Windows OS environment (Windows 10, 11)

• Microsoft WMI

• Microsoft Configuration Manager

• Scripting languages; VbScript, Powershell

• Telemetry tools; Splunk, Aternity
					Experience Level
					Expert Level

Description
					We are seeking a highly skilled and experienced Microsoft Windows Global Product Lead (GPL) to join our dynamic team. The ideal candidate will possess a deep understanding of MS Windows IT infrastructure, Intune, and PowerShell. This role is pivotal in our transition from Windows 10 to Windows 11, ensuring seamless migration, service, and support.

Key Responsibilities: 
Maintain Windows 11 version upgrades: Oversee the migration process to maintain current versions of Windows, ensuring minimal disruption and optimal performance. Including the Windows 10 to Windows 11 migration.
- Utilize Intune and GraphAPI for device management, analyzing security policies &amp; configurations. Develop and maintain PowerShell scripts for automation, configuration, reporting, and management tasks. Provide appropriate reporting for internal stakeholders.
- Work closely with cross-functional teams including, networking, server, IT security, business groups and more, to ensure cohesive and efficient product management, incident handling and reporting.
- Monitor and analyze system performance, implementing improvements as necessary.
- Take on new projects as necessary to support the evolving needs of the organization.

Skills: MS Windows expert / certified engineer Intune Powershell
					Skills
					Windows server, System administrator, Vmware, Problem management, Network operations, Powershell, Windows server administration, Systems engineering, Windows administration, Change management, Windows, Server administrator, Azure, Sccm, Infrastructure
					Top Skills Details
					Windows server,System administrator,Vmware,Problem management,Network operations,Powershell,Windows server administration,Systems engineering,Windows administration,Change management,Windows,Server administrator,Azure,Sccm,Infrastructure
					Additional Skills &amp; Qualifications
					Qualifications: 
Education: Associates or bachelor’s degree in computer science, Information Technology, or a related field. 
Advanced degree preferred. 
	
Experience: Minimum of 5 years of experience in IT End User Experience, with a focus on Microsoft Windows environments. 

Technical Skills: Profound understanding of MS Windows IT infrastructure. 
•	Expertise in GraphAPI and PowerShell 
•	Experience with Windows lifecycle management 
•	Experience with Nexthink, Intune, GitHub, MECM 

Soft Skills: Project management skills. 
•	Excellent communication and interpersonal skills. 
•	Problem-solving and analytical abilities. 
•	Ability to work in a fast-paced, dynamic environment and work in diverse teams
					Experience Level
					Expert Level

Windows Global Process Lead

***Requires: Active Secret Clearance (Do not apply unless you have an active clearance) *** DescriptionWhat you’ll do:<ul><li>Configuring and deployment of Windows OS upgrade package to include configuration and supportive scripting and documentation.</li><li>Make modifications to Windows 11 upgrade package and deployment scripting</li><li>Testing of Windows 11 images in Test Facility/Lab environment. Look for problems, tailor package for minimal impact to system.</li><li>Documentation of Testing processes in the Lab environment</li><li>Documentation for Production roll out distribution and Testing</li><li>Troubleshoot problems with production deployment configurations, commands, and scripts.</li><li>Troubleshooting configurations of the Tanium Deploy or other patching tools such as, MECM(formally SCCM), BCM deploy, ADK, and MDT etc. </li><li>Operation and sustainment of Tanium deploy tool to Enterprise</li><li>Assist with Active Directory issues as they relate to patching and configurations</li></ul>Experience Requirements:<ul><li>Minimum of 8 years with BS/BA</li><li>Minimum of 6 years with MS/MA</li><li>Minimum of 3 years with PhD</li></ul>What you&#39;ll need:Required:<ul><li>DOD Active Secret Clearance or higher</li><li>Active Security+ CE certification</li></ul>Desired experience:<ul><li>Operating Systems deployment and upgrade automation toolsets (MECM, BCM deployment and/or Tanium deployment of Windows OS)</li><li>Knowledge of Enterprise IT networks in a large-scale business (private or public) environments</li><li>Managing Active Directory (moderate to advanced level)</li></ul>SkillsActive, Directory, Windows, PowerShell Experience LevelIntermediate Level

Windows OS Deployment Administrator

***Requires: Active Secret Clearance (Do not apply unless you have an active clearance) *** DescriptionWhat you’ll do:<ul><li>Configuring and deployment of Windows OS upgrade package to include configuration and supportive scripting and documentation.</li><li>Make modifications to Windows 11 upgrade package and deployment scripting</li><li>Testing of Windows 11 images in Test Facility/Lab environment. Look for problems, tailor package for minimal impact to system.</li><li>Documentation of Testing processes in the Lab environment</li><li>Documentation for Production roll out distribution and Testing</li><li>Troubleshoot problems with production deployment configurations, commands, and scripts.</li><li>Troubleshooting configurations of the Tanium Deploy or other patching tools such as, MECM(formally SCCM), BCM deploy, ADK, and MDT etc. </li><li>Operation and sustainment of Tanium deploy tool to Enterprise</li><li>Assist with Active Directory issues as they relate to patching and configurations</li></ul>Experience Requirements:<ul><li>Minimum of 8 years with BS/BA</li><li>Minimum of 6 years with MS/MA</li><li>Minimum of 3 years with PhD</li></ul>What you&#39;ll need:Required:<ul><li>DOD Active Secret Clearance or higher</li><li>Active Security+ CE certification</li></ul>Desired experience:<ul><li>Operating Systems deployment and upgrade automation toolsets (MECM, BCM deployment and/or Tanium deployment of Windows OS)</li><li>Knowledge of Enterprise IT networks in a large-scale business (private or public) environments</li><li>Managing Active Directory (moderate to advanced level)</li></ul>SkillsActive, Directory, Windows, PowerShell Experience LevelIntermediate Level

Job Description:  The Member Experience Representative’s primary focus is to answer phone or email inquiries from providers, members, customers, or brokers regarding questions of coverage, claim status, benefit interpretation, billing, and/or authorizations. Key Responsibilities: <ul><li>Answer incoming phone calls efficiently regarding inquiries on coverage, claim status, benefit interpretation, billing, and/or authorizations.</li><li>Respond to inquiries within set timeframes to adhere to department metrics and contractual standards.</li><li>Probe and ask appropriate questions to identify specifics of caller inquiries to ensure first call resolution.</li><li>Document details of interactions within the database, including any additional action steps taken as follow-up.</li><li>Follow-up with customers or other departments on outstanding issues or concerns. Escalate appropriate issues to Supervisor or appropriate individual.</li><li>Support members by answering calls and proactively work to resolve their questions and concerns.</li><li>Strive for first call resolution, working to resolve member issues at the point of contact.</li><li>Use dual monitors while leveraging computer-based resources to find answers to customers&#39; questions and help simplify next steps for members.</li><li>Reach out to internal departments or external resources to help resolve member concerns.</li><li>Demonstrate commitment and behavior aligned with the philosophy, mission, values, and vision of Network Health.</li><li>Appropriately apply all organizational, regulatory, and credentialing principles, procedures, requirements, regulations, and policies.</li></ul>Additional Skills &amp; Qualifications: <ul><li>Experience working in a call center preferred.</li><li>Knowledge of basic insurance concepts preferred.</li><li>Intermediate skills in Microsoft Office, including Outlook, Excel, and Word.</li><li>Capacity to multi-task by navigating multiple computer applications and programs simultaneously.</li></ul>Employee Value Proposition (EVP):  Once hired, there is room for growth outside of the Member Service Rep role. Work Environment: <ul><li>Remote in Wisconsin.</li><li>Hybrid arrangement available with an in-office stipend equivalent to $100 per week, paid in addition to the hourly rate.</li><li>Initial training period is a 6-8 week program with a work schedule of Monday - Friday from 8:00am - 4:30pm. After training, you can select a Monday - Friday work schedule of either 8:30am to 5:00pm or 9:00am - 5:30pm.</li></ul>Remote Requirements: <ul><li>Telecommute work site must be a room with a door that shuts.</li><li>Telecommuting placement will not provide primary care for any individuals during regularly scheduled work hours.</li><li>Reliable internet connection with a minimum of 10 Mbps to accommodate Voice Over Internet Protocol (VOIP).</li></ul>

Wisconsin Residents Only - Healthcare Insurance Customer Service

Join one of World’s Largest Hotel Call Centers in Arizona! Permanent Work from Home Opportunity!*Must live in Phoenix, AZ or surrounding area* Work From Home - Customer Service Rep - PM Shifts Needed!! ABOUT COMPANY: Celebrating 75 years of hospitality, is an award-winning global network of hotels located in over 100 countries and territories that offersaccommodations for all types of travelers. Entry Level Customer Service Rep WORK FROM HOME JOB FUNCTIONS:--Answer incoming calls from prospective guests and travel agents.--Assist with booking new reservation or updating a prior requests--Handle all general questions or inquiries Entry Level Customer Service Rep WORK FROM HOME EQUIPMENT: All equipment is provided by client just need High Speed Internet. Client gives $50/monthly towards internet Entry Level Customer Service Rep WORK FROM HOME PAY: $17.00 per hour, $18.70 for hours after 6pm.----- Can earn $200-400 extra per month for hitting goals Entry Level Customer Service Rep WORK FROM HOME SHIFT:<ul><li>Must be able to work any 8 hour shift Mon-Sun between one of the shift ranges below.</li><li>Must be available to work weekends!!</li></ul>PM Shift - 12:30pm - Midnight (8 hours within window) Interested candidates please apply!!

Work From Home - Customer Service Rep - PM Shifts Needed!!

Description
					JOB DESCRIPTION
Must have:
•	Basic knowledge of scripting and familiarity with Windows/UNIX environment.
•	Basic knowledge of databases and familiarity with basic SQL commands.
•	Experience with distributed scheduling systems, like ASG/Rocket-ZENA, control m or others.
•	Familiarity with operating systems and platform engineering concepts.
•	Knowledge of cloud computing platforms (e.g., AWS, Azure, Google Cloud).
•	Experience with system testing and documentation.
•	Experience supporting file transmission processes like sFTPs, FTPs.
Nice to have:
•	Production Control Experience.
•	In-depth understanding of Enterprise Scheduling Systems.
•	Experience with troubleshooting, scripting, and basic automation.
•	Strong analytical and problem-solving skills.
•	Excellent communication and interpersonal skills.
•	Experience with documentation and reporting.
•	Ability to work independently and as part of a team.
•	In-depth knowledge of scheduling concepts, job dependencies, and workload automation principles.
•	Experience with scripting languages (e.g., Python, PowerShell) and automation frameworks.

Job Description:
The primary duty of Engineers at this level includes implementation of tactical solutions. Engineers here drive the resolution and root cause analysis of basic issues, including documenting the findings, and retrofitting solutions when identified (e.g. applying firmware to the fleet if a critical bug is identified). Understands when to escalate issues. Provides effective production support including accurate problem identification, ticket documentation and customer/vendor dialogue. Responds to requests from individual users. Delivers process documentation for small-to medium-scale projects. Performs all technical program tasks with minimal supervision. Provisions systems in virtualized and physical implementations based on documented standards. Must have solid organizational skills. Must demonstrate ability to think critically, beyond the runbook in function of intermediate level problem resolution. Provide Level 1 &amp; 2 support for the assigned platforms

Key Responsibilities:
•	Has good knowledge of general concepts of job scheduling.
•	Maintains, monitors, updates assigned application systems.
•	Researches complex problems and takes appropriate action to correct.
•	Analyzes existing systems or procedures and identifies technical or procedural improvements.
•	Develops operational procedures for products, services, and systems.
•	Develops, generates, special or ad hoc reports.
•	Provides technical support to business unit, customers, management, and other users.
•	Promotes code from Dev to test and Test to Production following Change Management Standards.
•	Agent Management: Leads the agent install/upgrade of an ongoing Zena agent management program. Work with app teams to upgrade unsupported Zena application agents.
•	Knowledge Base: Develop and maintain knowledge articles related to Zena and agent management.
•	Backup &amp; Support: Act as primary backup for the BA 3 Support.
•	Zena Environment Management: Review daily incident tickets for potential QA environmental impact. Conduct weekly or as-needed clean-up activities within the DEV and QA Zena environments.
•	24x7 – On-Call Rotation: Patching/validation assign validation tickets to our offshore support.
•	On-Call Rotation is set up for Weekly Coverage Interval.
•	Perform daily platform related administrative tasks as needed
•	Identify root cause analysis of platform related basic issues and how to resolve those issues, document the findings
•	Provides level 1 server production support including problem identification, ticket documentation and closure
•	Provides user/customer support for level 1 issues and escalate issues to senior SME’s when needed
•	Be engaged in end user support via incident and service requests, as well as project work
•	Reviews of daily tickets and emails, providing timely and accurate resolutions.
•	Performs other duties as assigned.
Basic Qualifications:
•	Bachelor&#39;s Degree
•	3+ years of related experience or an additional 2+ years of IT experience that includes IT Analytics, IT Troubleshooting, or IT Customer Service may be considered in lieu of Bachelor&#39;s Degree
					Skills
					Zena, Scheduling
					Top Skills Details
					Zena,Scheduling
					Additional Skills &amp; Qualifications
					Huntington RTR
By replying to this email, I am giving consent to TEKsystems to represent me for the requisition noted below. I understand that only one staffing partner may represent me per requisition at Huntington. In the event I am submitted by more than one staffing partner for this requisition, I understand that the timestamp of this e-mail and the timestamp of my resume submittal by the staffing partner determines which staffing provider represents me.

Client: Huntington 
Requisition title: OS Platform Engineer: I (Junior)
Requisition #: JOB ID 7008
					Experience Level
					Intermediate Level

Zena Admin

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