DescriptionThe A/R Net Client Compensation Specialist is responsible for researching and communicating with active advisors and firms on open balances. This role partners with Relationship Management and Finance to produce data results and is responsible for understanding and presenting the issue in an advisor-friendly format, setting proper expectations and managing corrections to completion between business units. Will be coordinating with technical analysts to produce custom reports and utilizing reporting to provide consultation to business partners and financial advisors regarding various commission-related inquiries. Additional Skills &amp; Qualifications-	5+ years comparable experience; preferably financial services-	Proficiency in Microsoft Office (Excel – pivot tables, advanced functions)-	SIE License HIGHLY preferred-	Bachelor’s Degree (preferably in Finance/Business)-	Knowledge and/or experience within wealth management / broker-dealer; understanding how advisor commissions operates is a HUGE plus Candidate Profile:-	Strong, critical thinking analytical &amp; organizational skills / great attention to detail / advanced listening skills with a focus on understanding each advisor’s needs-	Experience owning and coordinating multifaceted and escalated situations to completion-	Self-sufficient with minimal supervision required-	Great communication / customer service; while they are not primarily on the phones all day, they will be responsible for offering exceptional service and communicating with internal business partners and advisors.-	Experience in the Finance Industryo	HIGHLY PREFERRED: SIE License #eastpriority25

public

Client Compensation Analyst

Client Relations Associate** Must have Windows 11 PRO or Mac OS 13Open-ended Contract **THIS IS A CALL CENTER JOB** SERIOUS INQUIRIES ONLY﻿**MUST HAVE WINDOWS 11 PRO OR MAC OS 13**Starting pay $18/hr - opportunity for pay increases based on performance This role offers business professionals the ability to work with a reputable proxy-solicitation and investor response firm. Further explore this exciting opportunity below… Work Environment:<ul><li>Fully remote after training **MUST HAVE WINDOWS 11 PRO OR MAC OS 13**</li><li>Candidates can expect a 40+ hr work week during busy season</li><li>Saturday overtime shifts are highly encouraged during busy season 9AM-4:00PM<ul><li>Mon-Friday 40/hours PLUS OVT – 2pm-10pm + Saturday 10AM-4PM (Overtime)</li></ul></li><li>Team oriented and work closely with other client services rep</li></ul> Benefits of the Role:<ul><li>Market Exposure – Chance to speak to high-end clients and shareholders regarding upcoming campaigns that include mutual funds, equity firms, investment firms and more</li><li>Opportunity – Foot in the door with reputable firm in the investor relations space; strengthen business and finance acumen</li><li>Incentives – pay increases awarded to those exceeding expectations</li><li>Overtime available – They are busy this time around, and looking for those willing to do Overtime. That means time and a half!</li></ul> Core Experience:<ul><li>Strong Communication Skills - the candidate will be making outbound calls to shareholders using a shareholder call list</li><li>Flexible work schedule - Saturday Flexibility. See below for more details</li><li>Ability to multi-task / Self-manage</li><li>Bachelor&#39;s or Associates Degree - Concentrations in Business, Finance, Economics, Accounting</li></ul>A Day in the Role:<ul><li>Provide customer service to registered shareholders through inbound and outbound call lists.</li><li>Educate shareholders on various corporate actions, board and shareholder proposals voting options.</li><li>Track and monitor outstanding issues and provide clients with timely updates.</li><li>Log information into Access Database</li><li>Assist in the development of campaign themes to ensure the proper narrative is being communicated.</li><li>Fast paced call center environment where you are expected to make 20-25 calls/hr</li></ul> For questions, please feel free to contact us: Pay and BenefitsThe pay range for this position is $18.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental &amp; vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in New York,NY 10019. Application DeadlineThis position is anticipated to close on Apr 18, 2025.

Client Relations Associate

Description<ul><li>This role will be handling inbound calls from clients to verify client information for security purposes. Will be 100% onsite and is a true contract to hire role. This role will work on the Client Line.</li><li>Looking for candidates that can be assertive on the phone but also able to show kindness and de-escalate when needed. Clients are not always pleased with the security questions and this role may need to work through this to get security questions completed.</li></ul> Daily Duties:<ul><li>Support financial professionals and clients by providing service related to incoming paperwork, account information and distributions</li><li>Communicate operational and financial industry policies and procedures</li><li>Research issues and resolve inquiries in a timely manner</li><li>Develop understanding of the policies and procedures to execute them in daily work</li><li>Collaborate with internal associates to improve procedures and templates to streamline processes</li><li>Organize document coordination utilizing departmental database software including documents scanned in by the mailroom or submitted via web capture by the client</li></ul>Skillscustomer service Additional Skills &amp; Qualifications<ul><li>Strong customer service skills</li><li>Ability to self-motivate and work independently.</li><li>Ability to work well under pressure.</li><li>Basic and typing skills - 30-40 wpm - typing test required</li><li>6 months - 1 year of relatable experience</li><li>Strong grammar and sentence structure through email</li></ul> PREFER:Call center/phone experienceFace to face customer service experienceBubbly personalityManagement experienceComputer/technology experience

Client Service Experience - HIRING ASAP

Description
					We are seeking a dedicated Clinical Appeals Nurse to join our Revenue Cycle Management team. The ideal candidate will be responsible for managing clinical denials related to medical necessity, level of care, and delays in service. This role involves reviewing medical records, preparing clinical documentation to support appeals, and following up on submitted appeals. The Clinical Appeals Specialist will work closely with a team of Licensed Vocational Nurses (LVNs) and Registered Nurses (RNs) to ensure comprehensive and accurate appeal submissions.
					Skills
					clinical data analysis, appeals, medical reimbursement, clinical review, collections medical
					Top Skills Details
					clinical data analysis,appeals,medical reimbursement,clinical review,collections medical
					Additional Skills &amp; Qualifications
					1+ Years of experience in reviewing medical records 
1+ years of experiences in appeals and denials 
High School Diploma
					Experience Level
					Intermediate Level

Clinical Appeals LVN

TEKsystems is looking to hire several Patient Care Coordinators for a large healthcare company out of Dearborn, MI. **If you have experience working front desk in a healthcare clinical setting, as well as verifying medical insurances, please send your most updated resume to rsison @ teksystems.com - these resumes will be reviewed first prior to applications sent here. ** Job Title: Patient Care CoordinatorStart date: 05/05/2025 Hours: Must be able to work 8a-5p, fully onsiteMust haves:<ul><li>Excellent verbal and written communication skills, and computer navigation and typing proficiency</li><li>High School or GED preferred</li><li>Working knowledge of MS Office Suite</li><li>3+ years of healthcare customer service<ul><li>Must have the ability to diffuse tough situations and handle high volume of customer interaction along with the stress levels that come along with that.</li><li>Must be sympathetic and very patient as this clinic will be taking calls from primarily elderly individuals.</li><li>Must be able to multi-task.</li></ul></li></ul>Job description:<ul><li>Will sit at the front desk, take inbound calls, greet guests and set patients up in a room for their scheduled appointment.</li><li>Work with customers/patients, assisting with walk-ins as needed.</li><li>Answer incoming and outgoing calls, maintaining open communication with patients, referral sources, corporate and branch offices in other territories. <ul><li>These calls can be transferred depending on where someone lives, which will be verified on the call.</li></ul></li><li>Schedule and register patients promptly and courteously while recording accurate and complete patient documentation for the data forms.</li><li>Verify medical insurance information – the more familiar with a variety of insurances and their portals, the better!</li><li>Process orders in the system an maintain a current status on orders to be processed – this is where the multiphone calls will go outbound to customers.</li></ul> Interview process: one virtual interview with me, and one onsite interview with Hiring Managers. Interviews are first come, first serve so submit your most updated resume to rsison @ teksystems.com to proceed with next steps!

Clinical Coordinator

Our client in Iowa is looking to hire a Clinical Informaticist onto their team. This is a direct placement opportunity and is on-site Monday through Friday in Oskaloosa, Iowa. Top Skills:<ol><li>Experience with workflows and analytics with Epic</li><li>Epic CTE clinical experience in oncology, ambulatory preferred</li><li>Experience working side by side with clinicians</li><li>Bachelor&#39;s Degree preferred</li><li>3-5 years of clinical experience is required</li></ol>Must be eligible to work W2 for any authorized U.S. employer. No C2C.

Clinical Informaticist

No C2C/Must work W2Hybrid Work Schedule: 3 days onsite, 2 days remoteLocation: Plano, TX Job Description: We are seeking a skilled Container Platform Site Reliability Engineer (SRE) to join our team. This role requires previous SRE experience supporting a containers platform, specifically with OpenShift and Kubernetes. Experience with AKS and EKS is a plus. Candidates must have a strong infrastructure background, coming from a systems admin or true cloud infrastructure engineer role, rather than just a DevOps background. The ideal candidate will have true engineering experience, capable of reducing the total amount of tickets through proactive engineering solutions. Automation experience with Python and Terraform is also required. Top Skills:<ol><li>Previous SRE experience supporting a containers platform with OpenShift &amp; Kubernetes (must-haves), AKS &amp; EKS (nice to haves).</li><li>True infrastructure experience from a systems admin or cloud infrastructure engineer background, not just DevOps.</li><li>True engineering experience, capable of reducing the total amount of tickets through proactive solutions.</li><li>Automation experience with Python and Terraform.</li></ol>Key Responsibilities:<ul><li>Support and ensure the reliability of the Container Platform on-prem and external clouds (Azure, AWS, Google).</li><li>Monitor and troubleshoot performance, connectivity, and security issues within the Container platform (OpenShift), Rancher (RKE), and Azure (AKS) environments.</li><li>Perform deep dives into systemic and latent reliability issues, manage incidents, and resolve problems.</li><li>Identify, analyze, and resolve infrastructure vulnerabilities and application deployment issues.</li><li>Conduct blameless root cause analysis (RCA) and collaborate with engineering and operations teams to implement fixes.</li><li>Provide application onboarding and troubleshooting support throughout the lifecycle of applications on the container platform.</li><li>Identify and drive opportunities to improve automation, reduce toil, and enhance operational excellence.</li><li>Partner with risk and compliance teams to ensure visibility and implement appropriate controls and remediation of vulnerabilities.</li></ul>

Cloud Container SRE

DescriptionKey Responsibilities •	Multi-Cloud Network Design: Design and architect network solutions in AWS and Azure, including Virtual Private Clouds (VPCs), Azure Virtual Networks (VNet), subnets, routing tables, and peering configurations. Ensure cloud network architectures are scalable, highly available, and meet business requirements for low latency and throughput.•	Hybrid Connectivity: Implement and manage hybrid connectivity between on-premises data centers and the cloud (AWS Direct Connect, Azure ExpressRoute, and site-to-site VPNs). Ensure secure and reliable communication channels that connect corporate offices, data centers, and cloud resources.•	Data Center Networking (Cisco ACI): Oversee on-premises data center network infrastructure using Cisco Application Centric Infrastructure (ACI). This includes configuring and managing the ACI fabric, defining application network profiles/policies, and integrating the on-prem network with cloud environments for a seamless hybrid cloud network strategy.•	Software-Defined WAN (Cisco Viptela SD-WAN): Administer and optimize the Cisco SD-WAN (Viptela) solution to connect branch offices and remote sites to data centers and cloud services. Monitor SD-WAN performance, manage edge routers and controllers, and adjust policies to ensure reliable WAN connectivity and bandwidth efficiency across the organization.•	Network Security and Access (Cisco ISE): Implement and enforce network access controls using Cisco Identity Services Engine (ISE). Manage 802.1X authentication, device profiling, network segmentation (TrustSec), and user/device access policies to protect network resources and comply with security standards. Work closely with cybersecurity teams to align network security measures with corporate policies and regulatory requirements.•	Routing and Switching: Utilize expert-level knowledge of traditional networking to configure and manage Cisco routers and switches (Catalyst/Nexus series). Handle advanced routing protocols (BGP, OSPF, EIGRP) and switching technologies (VLANs, STP, EtherChannel) to maintain a robust internal network that interacts smoothly with cloud networks. Ensure network redundancy, failover, and high availability across all infrastructure.•	Performance Monitoring &amp; Troubleshooting: Continuously monitor network performance (cloud and on-prem) and troubleshoot complex connectivity issues. Use network monitoring tools and cloud services (CloudWatch, Azure Monitor, etc.) to identify bottlenecks or anomalies, and conduct root-cause analysis for latency, packet loss, or security events. Lead incident response for network-related issues and implement preventative measures to avoid recurrence.•	Network Optimization: Tune network configurations and optimize traffic flow for both on-prem and cloud environments. This includes implementing traffic engineering techniques, quality of service (QoS) policies for critical applications, and ensuring efficient utilization of cloud network services (such as AWS Transit Gateway, Azure Virtual WAN) to improve performance and reduce costs.•	Documentation and Compliance: Create and maintain detailed network documentation, including architecture diagrams, network device configurations, cloud network setups, and failover procedures. Ensure that network designs and operations adhere to industry best practices and compliance requirements relevant to financial services (e.g. network security standards, audit requirements). Provide documentation and reports for audits, risk assessments, and regulatory compliance as needed.•	Cross-Team Collaboration: Collaborate with cloud architects, security engineers, systems engineers, and application teams to plan and deploy network solutions that support new initiatives and applications. Provide technical guidance on network implications for architecture decisions and ensure network considerations are integrated into cloud and infrastructure projects.•	Continuous Improvement: Stay up-to-date with emerging networking technologies, cloud advancements, and security threats. Evaluate new tools or services (e.g., network automation platforms, SASE solutions, advanced cloud networking features) that could enhance network reliability or security. Lead or participate in projects to pilot and implement innovative networking solutions in the organization.SkillsCisco, ICE, CCIE, routers and switches, aci, Cisco routers, switchesTop Skills DetailsCisco,ICE,CCIE,routers and switches,aciAdditional Skills &amp; Qualifications8+ years of experience in network engineering, including significant experience designing and supporting enterprise networks and cloud networking solutions.•	Cloud Networking Expertise: Proven hands-on experience with AWS and Azure networking services. Ability to design and manage AWS VPCs (with components like subnets, route tables, security groups, NAT Gateway, Transit Gateway) and Azure VNets (with components like subnets, user-defined routes, network security groups, Azure Firewall/UDR, VPN Gateway). Strong understanding of cloud network architectures, connectivity options, and security best practices in both AWS and Azure.•	Cisco Routing &amp; Switching: Extensive experience with Cisco networking hardware and software. Deep knowledge of routing protocols (BGP, OSPF, etc.), switching technologies, and network infrastructure in a large-scale environment. Demonstrated ability to configure, optimize, and troubleshoot Cisco routers, switches, and related network hardware in a complex, multi-site network.•	Software-Defined Networking Technologies: Proficiency with advanced Cisco network solutions, including Cisco ACI for data center SDN, Cisco SD-WAN (Viptela) for wide-area networking, and Cisco ISE for network access control. Hands-on experience deploying and managing these technologies in production, with a focus on policy-driven network segmentation and secure connectivity.•	Network Security: Strong knowledge of network security principles and tools. Experience implementing network segmentation, ACLs, VPN encryption, and working with firewalls or security appliances in conjunction with network engineering tasks. Ability to design networks that meet strict security and compliance requirements (preferred experience in a regulated industry such as financial services).•	Certifications: Cisco CCIE (Cisco Certified Internetwork Expert) certification required (active status). At least one cloud networking certification is required, such as AWS Certified Advanced Network

Cloud Network Engineer - ACI

This is a contract to hire opportunity that is eligible for conversion after 6 months or contract will extend up to 3 years (36 months). This will be a hybrid role and the client is open to candidates who would relocate to the following metro areas: Atlanta, Goergia - Birmingham, Alabama - Gulfport, Mississippi. Our energy provider client is looking for a Security/IAM Architect who can help own their cloud security and IAM initiatives. Cloud experience must be in a combination of Azure and Oracle Cloud Infrastructure (OCI). Top Skills&#39; Details- Must have Bachelor’s degree in Computer Science, Information Technology, or a related field.- Minimum of 5 years of experience in IAM and cloud security for Azure and Oracle- Minimum 5 Years of experience with IAM technologies and protocols, including SAML, OAuth, OpenID Connect, and LDAP- Minimum 5 Years of Experience with IAM Services such as Oracle Identity Domains, Okta, Ping Identity, and Microsoft Entra. DescriptionThe team is seeking a highly skilled and experienced Cloud Security Architect. The primary responsibility of the Cloud Security Architect is to work closely with the Oracle and Azure Cloud Environment Support Architects and Engineers, and the Customer Experience (CX) application Suite (Service, Sales, Eloqua) to identify, implement, and manage the Security requirements and governance of this company&#39;s new project in the Cloud environments. This role requires a deep understanding of cloud security principles, IAM technologies, and best practices. The candidate will be required to drive the design, implementation, and management of security solutions to ensure the security and integrity of our systems and data. •	Develop and implement Identity and Access Management (IAM) solutions for cloud environments, including Azure and Oracle. Ensure that IAM solutions are scalable, secure, and compliant with industry and Company standards and regulations•	Design and maintain the security architecture for IAM, including the development of security policies, standards and procedures. Ensure that IAM solutions align with the overall security strategy and architecture•	Manage and oversee the access management lifecycle, including user provisioning, authentication, authorization, and de-provisioning. Implement role-based access control (RBAC) and least privilege principles•	Develop and implement identity governance frameworks to ensure that access to systems and data is properly controlled and audited. Conduct regular access reviews and audits to ensure compliance with security policies•	Integrate IAM solutions with other security and IT systems, including CIEM, DLP, and endpoint protection solutions. Ensure seamless integration with existing infrastructure and applications•	Collaborate with the incident response team to investigate and respond to security incidents related to IAM. Develop and implement incident response plans and procedures for IAM related incidents•	Stay updated with latest trends and developments in cloud security and IAM. Continuously evaluate and improve IAM solutions to ensure they meet the evolving security needs of the organization•	Provide technical leadership and guidance to ensure adherence to best practices and standards•	Work closely with other security and IT teams to ensure that IAM solutions are integrated and aligned with the overall security strategy•	Ensure integrations adhere to industry and Company standards•	Collaborate with cross-functional teams to ensure seamless integrations with other systems and applications•	Create and maintain security architecture diagrams and documentation •	Manage changing priorities and direction with varying level of detail and with minimal supervision, all while driving results  •	Model &quot;Our Values&quot;:  Safety First, Intentional Inclusion, Act with Integrity, and Superior Performance in all endeavors •	Effectively organizes tasks, manages multiple shifting priorities, and meets tight deadlines  •	Act with initiative, speed, and decisiveness  •	Interpersonal skills and the ability to communicate effectively and build strong relationships •	Troubleshoot and resolve issues, providing timely support to ensure minimal disruption to business operations Skillsidentity access management, iam, access management, security architecture, saml, oauth, okta, ping identity, python, powershell, bash, agile, scrum, cissp, cism, ccsp Top Skills Detailsidentity access management,iam,access management,security architecture,saml,oauth,okta,ping identity Additional Skills &amp; Qualifications•	Relevant certifications such as CISSP, CISM, CCSP are highly desirable•	Knowledge of regulatory requirements and industry standards•	Experience with automation and scripting languages such as Python, PowerShell, or Bash•	Strong understanding of integration patterns, best practices, and design principles•	Experience with Agile/Scrum methodologies is a plus•	Ability to build strong relationships across the cloud security program and stakeholder groups •	High degree of initiative and personal ownership •	Strong analytical, problem solving and critical thinking skills •	Excellent organizational skills and strong attention to detail •	Adaptable to change and provide value in a dynamic and fast paced environment •	Ability to apply strong strategic thinking to a diverse set of opportunities and challenges, serving as a true strategic partner and enabler of all facets related to business and customer processes and enabling technology Experience LevelExpert Level

Cloud Security & IAM Architect

This role focuses on supporting and enhancing the GCP and Azure cloud platform environment. It involves a combination of Business As Usual (BAU) support and critical engineering work. A significant portion of the role is dedicated to ensuring governance, compliance, and security posture within the Azure environment. The primary objective is to proactively address compliance requirements and security findings. <ul><li>Azure/GCP/Wiz/IAM</li></ul>

Cloud Security Engineer

DescriptionMonday through Friday 9am to 6pm shift. Overtime is available, not required. The first 1 to 2 months they will be required to work on-site fully. After 2 months they are requiring at least 2 to 3 days of on-site and the other days remote. Wednesdays are their mandatory days on-site. This is not negotiable. It&#39;s company wide. Responsibilities:- average of 80+ outbound calls per day in an effort to collect the balance owed- email blast campaigns that will generate some inbound calls. Sometimes 20-30 inbound calls per day- managing 200 to 600 accounts per week- following up via email letting them know a balance is due- notating the account using their CRM system and Excel- navigate phone calls to where it would lead to a possible collection- try to collect right on the phone - settle accounts as needed - follow up with daily reporting on activity- Other related duties assigned by management Skillscustomer service, risk mitigation, quality control, escalation calls, excel, Customer care, collection calls Top Skills Detailscustomer service,risk mitigation,quality control,escalation calls,excel,Customer care,collection calls Additional Skills &amp; QualificationsMUST HAVE:- at least 2 to 3 years of outbound FIRST PARTY collections experience. - basic collection laws knowledge. - great communication skills- great listening skills Experience LevelIntermediate Level

Collections Representative

Description:Responsibilities:- average of 80+ outbound calls per day in an effort to collect the balance owed- email blast campaigns that will generate some inbound calls. Sometimes 20-30 inbound calls per day- managing 200 to 600 accounts per week- following up via email letting them know a balance is due- notating the account using their CRM system and Excel- navigate phone calls to where it would lead to a possible collection- try to collect right on the phone - settle accounts as needed - follow up with daily reporting on activity- Other related duties assigned by management

Description1. Make outbound and take inbound calls from customers for the purposes of:a. Collect payments on live and terminated accounts via phone pay, quick collect and letters using excellent customer service skills. The outstanding balance may be due to past due payments, lease end charges (mileage, wear and tear, property tax), deficiency balances due to a repossession, or an outstanding amount from a total loss.b. Negotiate payment solutions when the customer needs assistance and follow up when there is pending action required or payment arrangements have expired.c. Provide excellent customer service while handling incoming calls from external and internal customers with phone courtesy.2. Manage a queue of assigned accounts

DescriptionCommercial Loan Administrator is responsible for the day-to-day activity of syndicated, bilateral, and supplemental loans. They will have a dedicated portfolio of deals and work directly with external customers, bank participants and internal partners such as Loan Operations (LTS) and loan groups. Position Responsibilities:<ul><li>Must have experience with AFS Level III and experience booking loans in AFS</li><li>Oversee the daily administration of loans where our client is the admin agent including advance requests, paydowns and rate options with borrower.</li><li>Work directly with the Borrower and RM/PM to handle any questions or problems which arise such as break-fundings, over-formula issues, multi-currency calculations, swaps etc.</li><li>Interface with, RM/PM, borrowers, attorneys, LTS (servicing, boarding, loan closers) and participant banks to successfully close and fund transactions following the parameters of the credit agreement.</li><li>Create and maintain spreadsheet files for each borrower to confirm accuracy of interest, balance, commitments and fee accruals to AFS.</li><li>Ensure unused fees are computed correctly by monitoring loan sweep and Letter of Credit activity.</li><li>Work with foreign currency loans, foreign wires, and the foreign exchange area.</li><li>On a monthly and quarterly basis, interface with borrowers, RM/PM and participant banks to ensure all principal, interest, and fees have been correctly calculated and loaded on the AFS system. </li><li>Prepare billings for borrowers and notifications for participants outlining payments of principal, interest and fees for the period. </li><li>Track and report fee collections monthly for internal reporting purposes.</li><li>Address problem inquiries from loan groups, RM/PM and participant banks, and borrowers on a timely basis.</li><li>Work in a team environment with deadline oriented tasks.</li><li>Experience with a variety of loan types - Bilateral, Syndicated, and Supplemental is strongly preferred.</li><li>Candidates that can work Hybrid in Client locations in Michigan, California would be most preferred, but fully remote will be considered</li></ul> Skills &amp; Qualifications<ul><li>Must have AFS Level III prior knowledge/experience</li></ul>

Commercial Loan Administrator

Our client is seeking a skilled Commercial Alarm Service Technician to join their team in Ventura County. The ideal candidate will have expertise in commercial fire, access control, CCTV, and alarm systems. This role requires strong programming and troubleshooting skills, along with experience in commercial settings.Responsibilities:<ul><li>Program and troubleshoot commercial fire, access control, CCTV, and alarm systems.</li><li>Service and maintain systems such as EST, DMP, Silent Knight, Firelite, Bosch (Vista series 128/250, Bosch 7000/9000), 2N, Brivo, Lenel, Amag, Kidde, Hanwah, Avigilon, and Exacqvision.</li><li>Provide excellent customer service and support to commercial clients in Ventura County.</li></ul>Skills Required:<ul><li>Programming and troubleshooting of fire and alarm systems.</li><li>Expertise in access control and CCTV systems.</li><li>Strong customer service skills.</li><li>Attention to detail and organizational skills.</li><li>Deductive reasoning and problem-solving abilities.</li><li>Basic electrical theory knowledge.</li></ul>Preferred Qualifications:<ul><li>Experience with systems such as Vista 128, Vista 250, Bosch 7000, Bosch 9000, and all DMP systems.</li><li>Additional experience with access control and CCTV/camera systems is a plus.</li></ul>Why Join Us?<ul><li>Opportunities for career growth and development.</li><li>Work with a supportive and dynamic team.</li><li>Our client is a national leader in the Fire Life Safety and Burglar Alarm security industry, dedicated to servicing customers with excellence and reliability.</li></ul>Experience Level:<ul><li>Mid to Expert level experience in commercial alarm systems</li></ul>

Commercial Security Alarm Technician

Job DescriptionOur client is looking to add a Commercial Install Technician to their team as they continue to grow their footprint in MD. This Technician needs to have experience installing a variety of security equipment including Alarm.com, DMP, DSC, Alexor, Impassa, Neo, Qolsys, Bosch, Honeywell, Concord, and Vista. Any others is a plus. Experience with access control, CCTV systems, motion sensors, door locks, glass break, smoke detectors, and carbon monoxide detectors is preferred. Install components, hardware, firmware, and software. In addition to the above, if this Technician has fire systems experience that would be preferred but not mandatory as they can be trained on these panels. Our client works with Silent Knight and Potter. Knowledge of how these systems work, how they are set up, and knowledge of Alarm.com (primarily) and other systems will provide exactly what our client needs. Top Skills Details:1) 5 years of experience in the commercial security field specific to installation of equipment, including access control, hardwire CCTV and wireless CCTV cameras, low voltage cables, locks, motion sensors, etc.2) Ability to communicate with others including internal management, end customers&#39; project management team, customers, and sales engineers.3) Must be able to problem solve, have installation experience so that they can meet the quality of construction needed by customers, have an understanding of how to wire and mount all security equipment.4) Proper knowledge of safety codes for security, fire, and electrical circuit load so the system works properly.

Commercial Security Install Technician

DescriptionThe client is looking to add a commercial service technician with strong fire experience to their team as they continue to grow the footprint in MD. The technician will receive their service call schedule a week in advance and typically sees an average of 4 tickets per day. Calls range in time, some could be an hour, some could last a day or two.. The technician will be given the use of a company vehicle. They need to have experience troubleshooting and problem solving a variety of security equipment, the client works with equipment such as Alarm.com, DMP, DSC (832, 1832, Alexor Panel, Impassa, Neo, Qolsys Panel, Bosch Keypad (B930), Honeywell, Concord, Vista and any others is a plus. Also experience with motion sensors, door locks, glass break, smoke detectors, carbon monoxide In addition to that if they have fire experience that would be great, not necessary, they can be trained on these panels. Silent Knight (6808, 6820), Potter AFC (1000, 100, IPA 60, IPA 100, IPA 4000V) Knowledge of how these systems work, how they are set up, and knowledge of Alarm.com and other systems will provide exactly what the client needs.SkillsCctv, Access control, Security, Cabling, Cable, Alarm systems, Honeywell, Alarm.com, DMP, DSC, Low voltage, Cat5, Cat6, Electrical, Alarms, fire alarm system, Fire alarm, Alarm installation, Security system, Customer service oriented, technical service, troubleshooting, sla, ticketing systemTop Skills DetailsCctv,Access control,Security,Cabling,Cable,Alarm systems,Honeywell,Alarm.com,DMP,DSC,Low voltage,Cat5,Cat6,Electrical,Alarms,fire alarm systemAdditional Skills &amp; Qualifications- Fire Experience (top skill)- Low Volt Cable Experience- Working in new construction and occupied commercial buildings- ability to manage a work schedule efficiently- Customer supportExperience LevelIntermediate Level

Commercial Security Service Technician

Description<ul><li>TEKsystems is looking to add a commercial service technician with strong fire experience to their team as they continue to grow the footprint in MD.</li><li>The technician will receive their service call schedule a week in advance and typically sees an average of 4 tickets per day. </li><li>Calls range in time, some could be an hour, some could last a day or two.. </li><li>The technician will be given the use of a company vehicle.</li><li>They need to have experience troubleshooting and problem solving a variety of security equipment, this company works with equipment such as Alarm.com, DMP, DSC (832, 1832, Alexor Panel, Impassa, Neo, Qolsys Panel, Bosch Keypad (B930), Honeywell, Concord, Vista and any others is a plus. </li><li>Also experience with motion sensors, door locks, glass break, smoke detectors, carbon monoxide </li><li>In addition to that if they have fire experience that would be great, not necessary, they can be trained on these panels. Silent Knight (6808, 6820), Potter AFC (1000, 100, IPA 60, IPA 100, IPA 4000V)</li><li>Knowledge of how these systems work, how they are set up, and knowledge of Alarm.com and other systems will provide exactly what they need.</li></ul>SkillsCctv, Access control, Security, Cabling, Cable, Alarm systems, Honeywell, Alarm.com, DMP, DSC, Low voltage, Cat5, Cat6, Electrical, Alarms, fire alarm system, Fire alarm, Alarm installation, Security system, Customer service oriented, technical service, troubleshooting, sla, ticketing system Additional Skills &amp; Qualifications- Fire Experience (top skill)- Low Volt Cable Experience- Working in new construction and occupied commercial buildings- ability to manage a work schedule efficiently- Customer support

MUST HAVE AN ACTIVE SECURITY CLEARANCE DescriptionThe TEKsystems Team supports the United States Navy in their goal of providing reliable and secure information services to their shore-based networks. TEKsystems has an opening for Communications Network Engineer, Mid to support the NGEN Team, in providing IT Services.Job Responsibilities:- Knowledgeable engineer in the field of Ethernet and IP data engineering with 4 plus years’ experience as a Network Technician.- Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages.- Fundamental understanding of the OSI Model is required.- Experience must include operational support, and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment.- Knowledge of network protocols such as OSPF, BGP, and EIGRP is a Plus.- Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable.- You will be part of a Team of Network Technicians and Engineers. Overview of Duties:- Handled outage and maintenance tickets servicing more than 20000 users across more than 12 sites since March 2016 through onsite and remote troubleshooting assistance for layer 1 – 3 issues, hardware installations of new and upgraded routers, switches, McAfee intrusion prevention systems, Aruba wireless controllers, Riverbed Steelhead WANX’s, device configurations and reconfigurations, and LAN/WAN outage recovery.- Troubleshooting outages and resolve network related issues.- Local element for COMSEC – given briefings on troubleshooting TACLANES, Trained to re-key the TACLANES.- Install and upgrade network devices and components. This includes switches, routers, and network monitoring devices.- Expected to understand, implement, and follow processes in accordance with current policies and procedures. Performed escalation and additional tasks as directed.- Investigated, resolved, documented, and reported the cause and corrective actions in the Incident Management System for all incidents assigned by the Service Desk.SkillsNetwork engineering, Voip, Firewall, Ccna, Cisco routers, Cisco switches, Router, Wan, Bgp, Troubleshooting, SwitchesTop Skills DetailsNetwork engineering,Voip,Firewall,Ccna,Cisco routers,Cisco switchesAdditional Skills &amp; QualificationsQualifications• Knowledgeable engineer in the field of Ethernet and IP data engineering with 4 plus years’ experience as a Network Technician• Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages• Experience must include operational support, and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment• Secret Security Clearance is required (will upgrade to Top Secret)• The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, strong written and oral communication skills, strong interpersonal skills, innovative thinking in a fast-paced, ever-changing environment• Strong customer service and communication is necessary to ensure customer satisfaction and network reliability• Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered• Cisco CCNA and Security+ required Additional Skills:- The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, strong written and oral communication skills, strong interpersonal skills, innovative thinking in a fast-paced, ever-changing environment- Strong customer service and communication is necessary to ensure customer satisfaction and network reliability- Problem-solving and troubleshooting skills in severs and Cisco devicesExperience LevelIntermediate Level

Communications Network Engineer (Mid)

DescriptionThe TEKsystems Team supports the United States Navy in their goal of providing reliable and secure information services to their shore-based networks. TEKsystems has an opening for Communications Network Engineer, Mid. Job Responsibilities:<ul><li>Knowledgeable engineer in the field of Ethernet and IP data engineering with 4 plus years’ experience as a Network Technician.</li><li>Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages.</li><li>Fundamental understanding of the OSI Model is required.</li><li>Experience must include operational support, and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment.</li><li>Knowledge of network protocols such as OSPF, BGP, and EIGRP is a Plus.</li><li>Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable.</li><li>You will be part of a Team of Network Technicians and Engineers.</li></ul> Overview of Duties:<ul><li>Handled outage and maintenance tickets servicing more than 20000 users across more than 12 sites since March 2016 through onsite and remote troubleshooting assistance for layer 1 – 3 issues, hardware installations of new and upgraded routers, switches, McAfee intrusion prevention systems, Aruba wireless controllers, Riverbed Steelhead WANX’s, device configurations and reconfigurations, and LAN/WAN outage recovery.</li><li>Troubleshooting outages and resolve network related issues.</li><li>Local element for COMSEC – given briefings on troubleshooting TACLANES, Trained to re-key the TACLANES.</li><li>Install and upgrade network devices and components. This includes switches, routers, and network monitoring devices.</li><li>Expected to understand, implement, and follow processes in accordance with current policies and procedures. Performed escalation and additional tasks as directed.</li><li>Investigated, resolved, documented, and reported the cause and corrective actions in the Incident Management System for all incidents assigned by the Service Desk.</li></ul> SkillsNetwork engineering, Voip, Firewall, Ccna, Cisco routers, Cisco switches, Router, Wan, Bgp, Troubleshooting, Switches Top Skills DetailsNetwork engineering,Voip,Firewall,Ccna,Cisco routers,Cisco switches Additional Skills &amp; Qualifications<ul><li>Knowledgeable engineer in the field of Ethernet and IP data engineering with 4 plus years’ experience as a Network Technician</li><li>Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages</li><li>Experience must include operational support, and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment</li><li>Secret Security Clearance is required (will upgrade to Top Secret)</li><li>The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, strong written and oral communication skills, strong interpersonal skills, innovative thinking in a fast-paced, ever-changing environment</li><li>Strong customer service and communication is necessary to ensure customer satisfaction and network reliability</li><li>Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered</li><li>Cisco CCNA and Security+ required</li></ul> Additional Skills:<ul><li>The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, strong written and oral communication skills, strong interpersonal skills, innovative thinking in a fast-paced, ever-changing environment</li><li>Strong customer service and communication is necessary to ensure customer satisfaction and network reliability</li><li>Problem-solving and troubleshooting skills in severs and Cisco devices</li></ul> Experience LevelIntermediate Level ·       This position requires an active DoD Clearance (Secret, Top Secret, Top Secret/SCI) ·       Because an active DoD clearance is required, U.S. Citizenship is required

Communications Network Engineer (Mid) -  Secret Or TS/SCI Required

DescriptionWe are seeking a skilled Conferencing Services Technician to support the upgrade and implementation of conference room technology across several offices. The Conferencing Services Technician will be responsible for planning and executing operational and installation activities for audiovisual (AV) systems. This role involves coordinating with internal IT teams, facilities, business clients, and vendors to ensure successful installation and deployment of new conference room technology.Key Responsibilities:<ul><li>Plan and Execute AV Installations: Lead the planning and operational activities for AV installations, ensuring adherence to established standards and design templates.</li><li>Technology Deployment: Manage complex technology deployments for conference room management, ensuring compliance with corporate and divisional policies and procedures.</li><li>Cross-Functional Collaboration: Work with local site facilities and IT teams to scope out and execute full AV installations, ensuring successful conferencing experiences.</li><li>Project Management: Lead projects from requirements definition through deployment, including schedule, scope, budget estimations, and risk mitigation.</li><li>Stakeholder Communication: Provide regular updates to stakeholders and users regarding upcoming changes, downtime, and training opportunities related to AV systems.</li><li>Vendor Coordination: Act as a liaison between IT and clients, coordinating with vendors to ensure successful implementation of technology deployment projects.</li><li>Quality Assurance: Deliver all technology deployment projects within scope, on time, and within budget, adhering to QA practices and identifying process improvements.</li><li>Technical Expertise: Serve as a subject matter expert (SME) responsible for the implementation, operation, troubleshooting, and vendor escalation of AV equipment, including conference AV and unified communication systems.</li><li>Change and Innovation: Champion change and innovation, making decisions with a global perspective.</li><li>Risk Management: Identify risks and develop contingency plans for conference room deployments and upgrades.</li></ul>Skills and Qualifications:<ul><li>Technical Proficiency: Strong knowledge of AV systems, including Cisco Video Conferencing hardware (MX, SX, and Room) and Cisco Control Hub.</li><li>Leadership and Organizational Abilities: Demonstrated leadership skills and the ability to build professional relationships with staff and clients.</li><li>Communication Skills: Excellent communication, motivational, and interpersonal skills.</li><li>Problem-Solving: Ability to interpret technical needs and offer solutions, with strong problem-solving and decision-making skills.</li><li>Dependability: Courteous, punctual, and dependable, with a willingness to work early and late hours to accommodate a global scope.</li><li>Technical Support: Experience with interoperability between MS Teams and Cisco, and familiarity with Cisco Call Manager and MS Teams Admin.</li></ul>

Conferencing Services Specialist

DescriptionConfiguration Management Specialist II (TS/SCI) What You’ll Do•	Provide configuration and data management (C&amp;DM) support for multiple programs.•	Facilitate configuration control board meetings, coordinate engineering drawing review and sign-off.•	Establish, control, and maintain required configuration information using Agile and SharePoint.•	Utilize configuration and data management procedures.•	Process and release Engineering Change Orders (EO).•	Receive, process, and provide dispositions regarding SDRLs.•	Track all data deliverables and provide delivery forecasts for SDRLs/CDRLs.•	Interact with Customers and Suppliers as needed to reconcile all data delivery records.•	Responsible for ensuring data items are delivered timely and accurately.•	Prepare the delivery of data items in accordance with contract requirements.•	Prepare letters of transmittal as required.•	Gather and provide necessary data items to support technical meetings.•	Support program management and engineering staff in utilization of database tools and processes.•	Represent C&amp;DM discipline to business units as first point of contact for CDM process implementation.•	Provide CDM information to subordinates/peers as well as cross-functional teams.•	Maintain a regular and predictable work schedule.•	Establish and maintain effective working relationships within the department, the Strategic Business Units, Strategic Capabilities Units and the Company. Interact appropriately with others in order to maintain a positive and productive work environment.•	Perform other duties as necessary.On-Site Work Environment: This position requires regular in-person engagement by working on-site five days each normally scheduled week in the primary work location. Travel and local commute between company campuses and other possible non-company locations may be required.Working Conditions•	Work is performed in an office environment, laboratory, cleanroom, or production floor. Required Education, Experience, &amp; Skills•	BS/BA in a related field plus 2 or more years related experience.•	Each higher-level degree, i.e., Master’s Degree or Ph.D., may substitute for two years of experience. Related technical experience may be considered in lieu of education. Degree must be from a university, college, or school which is accredited by an agency recognized by the US Secretary of Education, US Department of Education.•	A current, active Top Secret security clearance, plus ability to obtain TS/SCI, is required.•	Effective communication, facilitation, and teamwork skills.•	Solid fundamental knowledge of CDM Principles.•	Good organizational skills.•	Proficiency with Microsoft Office products, and comfortable learning new databases.•	Experience utilizing databases to manage technical and engineering data.SkillsConfiguration management, Configuration, Support, Agile, CDRL, SDRL, EO, engineering change orders, CDM, CD&amp;M, prcoesses, AutomationTop Skills DetailsConfiguration management,Configuration,Support,Agile,CDRL,SDRL,EO,engineering change orders,CDM,CD&amp;MAdditional Skills &amp; QualificationsTS/SCIExperience LevelIntermediate Level

Configuration Management Specialist (TS/SCI)

DescriptionResponsible for all aspects of construction on projects including Vendor selection on-site management coordination of subcontractors OEM installers and customer representatives. Represent the client as the expert on construction issues relating to construction/modification of towers and collocation or DAS and small cell projects including in-building iDAS public right-of-way oDAS Small Cells along with the associated inside outside plant construction methods. Oversight for DAS and small cell projects will include activities related to above and below-ground fiber installation hub construction node construction and related utility make-ready. Ensure all assigned projects are completed according to mutually agreed upon timeline and budget of customer. Ensure all work is conducted in accordance with client policies and procedures. Essential Job Functions - Directly advise and influence decisions of District and/or Program and Project Managers in all aspects of construction work. - Actively participate in and make recommendations in Vendor selection process. - Attend deployment and other customer meetings as subject matter expert. - Develop customer relationships that may result in influencing customers to award service for work. - Make regular trips to sites during construction including: bid walk pre-con walk in progress site visits punch walks and construction closeout. Provide direction to general contractors when doing ground work. - Understand prevailing rates for all construction work and ensure client is receiving competitive rates for quality work. - Responsible to negotiate costs within scope of project hold Vendor accountable to ensure budget is maintained ensure District and/or Program and Project Managers and customers are aware of issues that will impact project completion or cost. - Responsible to problem solve issues that may occur onsite and make recommendations based on priority and need to ensure the project and budget are maintained. - Ensure all work is completed in accordance with construction standards processes and procedures. - Ensure accurate and complete files are maintained for projects and appropriate closeout documents are distributed in a timely manner and are in accordance with corporate and customer standards. - Ensure that all jobs are maintained in a project tracking system with complete accuracy. - Act as safety observer and Quality Assurance representative while at the site ensuring compliance with safety program and related workmanship practices. Education/Certifications - High School degree - A valid drivers license required Experience/Minimum Requirements - Minimum three 3 years of telecommunications/wireless construction experience - Knowledge of Outside Plant Construction techniques aerial underground for SCS. - Familiarity with test equipment and techniques for performing RF Sweep test OTDR Power Meter and Passive Intermodulation PIM testing for SCS. - Working knowledge of NESC NEC and OSHA standards. Other Skills/Abilities - Knowledge of budget development and execution - Knowledge of construction management process - Knowledge of site acquisition procedures including regulatory and permitting process - Ability to read and understand blueprints - Ability to direct and diagnose work flow problems critical paths and institute remedies - Customer service orientation with a strong problem solving approach - strong interpersonal skills - Strong computer skills - MS office and project management software knowledge Working Conditions: Will be required to travel to project sites with exposure to heavy equipment and environmental conditions 90 of the time. Works in a normal office setting with no exposure to adverse environmental conditions 10 of the time. Top Skills DetailsSmall Cell, DAS, Fiber, Construction

Construction Manager

Description<ul><li>TEKsystems is in need of a Construction Manager in the Tampa, FL market!</li><li>With the continuous industry initiatives around capacity and bandwidth demand, our client is consistently receiving requests from carriers, MSO&#39;s, etc. to expand their lines of business/geographical footprint. </li><li>Most recently, this company has won a lot of work within the Florida footprint relating back to raw land (greenfield) fiber deployment construction builds. </li><li>In addition, they are also in the process of acquiring ITMS projects (intelligent traffic management systems) including intersection builds, roadways, traffic signals, sensors, cameras, pole swaps, etc.</li><li>They are in the need of a construction manager to provide oversight on their behalf overtop the sub contractors and internal crews for this build. </li><li>The daily duties of this resource will consist of daily reports, quality control, onsite inspection, coordination/scheduling of vendors, internal/external stakeholder communication, etc. </li><li>This will be a combination of OSP fiber deployment and ITMS.</li><li>Need to be able to provide coordination and close out documentation to end clients of Project Managers.</li></ul>They will get a company vehicle (must pass MVR). This position is a 100% in the field. This resource needs to have very strong understanding of OSP underground construction and general foundation of builds. While these jobs are particular to fiber and smart device deployments, the CM does not need to have telecom specific experience just overall underground construction experience including but not limited to pole mounts, pedestal foundations, conduit support, etc. SkillsConstruction management, Project management, Construction, Telecom, Osp, Project coordination, conduit, Telecommunication, Fiber optic, Coax, Site development, Site construction, Vendor management, traffic control Additional Skills &amp; Qualifications<ul><li>Reliable, and Flexible.</li><li>Team player and commitment throughout the entire engagement.</li><li>Vendor management and quality control.</li><li>Leadership/team motivation.</li><li>Stake holder communication.</li></ul>

DescriptionResponsible for all aspects of construction on projects including Vendor selection on-site management coordination of subcontractors OEM installers and customer representatives. Represent as the expert on construction issues relating to construction/modification of towers and collocation or DAS and small cell projects including in-building iDAS public right-of-way oDAS Small Cells along with the associated inside outside plant construction methods. Oversight for DAS and small cell projects will include activities related to above and below-ground fiber installation hub construction node construction and related utility make-ready. Ensure all assigned projects are completed according to mutually agreed upon timeline and budget of customer. Ensure all work is conducted in accordance with policies and procedures in support of objectives. Essential Job Functions - Directly advise and influence decisions of District and/or Program and Project Managers in all aspects of construction work. - Actively participate in and make recommendations in Vendor selection process. - Attend deployment and other customer meetings as subject matter expert. - Develop customer relationships that may result in influencing customers to award service work. - Make regular trips to sites during construction including: bid walk pre-con walk in progress site visits punch walks and construction closeout. Provide direction to general contractors when doing ground work. - Understand prevailing rates for all construction work and ensure is receiving competitive rates for quality work. - Responsible to negotiate costs within scope of project hold Vendor accountable to ensure budget is maintained ensure District and/or Program and Project Managers and customers are aware of issues that will impact project completion or cost. - Responsible to problem solve issues that may occur onsite and make recommendations based on priority and need to ensure the project and budget are maintained. - Ensure all work is completed in accordance with construction standards processes and procedures. - Ensure accurate and complete files are maintained for projects and appropriate closeout documents are distributed in a timely manner and are in accordance with corporate and customer standards. - Ensure that all jobs are maintained in a project tracking system with complete accuracy. - Act as safety observer and Quality Assurance representative while at the site ensuring compliance with safety program and related workmanship practices. Education/Certifications - High School degree - A valid drivers license required Experience/Minimum Requirements - Minimum three 3 years of telecommunications/wireless construction experience - Knowledge of Outside Plant Construction techniques aerial underground for SCS. - Familiarity with test equipment and techniques for performing RF Sweep test OTDR Power Meter and Passive Intermodulation PIM testing for SCS. - Working knowledge of NESC NEC and OSHA standards. Other Skills/Abilities - Knowledge of budget development and execution - Knowledge of construction management process - Knowledge of site acquisition procedures including regulatory and permitting process - Ability to read and understand blueprints - Ability to direct and diagnose work flow problems critical paths and institute remedies - Customer service orientation with a strong problem solving approach - strong interpersonal skills - Strong computer skills - MS office and project management software knowledge Working Conditions: Will be required to travel to project sites with exposure to heavy equipment and environmental conditions 90 of the time. Works in a normal office setting with no exposure to adverse environmental conditions 10 of the time.Skillsosp, construction, FiberTop Skills Detailsosp,construction,FiberAdditional Skills &amp; QualificationsExperience/Minimum Requirements - Minimum three 3 years of telecommunications/wireless construction experience - Knowledge of Outside Plant Construction techniques aerial underground for SCS. - Familiarity with test equipment and techniques for performing RF Sweep test OTDR Power Meter and Passive Intermodulation PIM testing for SCS. - Working knowledge of NESC NEC and OSHA standards. Other Skills/Abilities - Knowledge of budget development and execution - Knowledge of construction management process - Knowledge of site acquisition procedures including regulatory and permitting process - Ability to read and understand blueprints - Ability to direct and diagnose work flow problems critical paths and institute remedies - Customer service orientation with a strong problem solving approach - strong interpersonal skills - Strong computer skills - MS office and project management software knowledge Working Conditions: Will be required to travel to project sites with exposure to heavy equipment and environmental conditions 90 of the time. Works in a normal office setting with no exposure to adverse environmental conditions 10 of the time.Experience LevelExpert Level

As the Construction Manager you are responsible for all aspects of construction on Our Client&#39;s projects, including vendor selection, on-site management, coordination of subcontractors, OEM installers, and customer representatives. Represent Client as the expert on construction issues related to the construction/modification of towers and collocation or DAS and small cell projects, including in-building iDAS, public right-of-way oDAS, and small cells, along with associated inside and outside plant construction methods. Oversight for DAS and small cell projects will include activities related to above and below-ground fiber installation, hub construction, node construction, and related utility make-ready. Ensure all assigned projects are completed according to mutually agreed timelines and budgets of the customer and Company. Ensure all work is conducted in accordance with policies and procedures in support of objectives. Essential Job Functions:<ul><li>Advise and influence decisions of District and/or Program and Project Managers in all aspects of construction work.</li><li>Actively participate in and make recommendations during the vendor selection process.</li><li>Attend deployment and other customer meetings as the subject matter expert.</li><li>Develop customer relationships that may result in influencing customers to award service work to Client.</li><li>Make regular trips to sites during construction, including bid walks, pre-con walks, in-progress site visits, punch walks, and construction closeout. Provide direction to general contractors during ground work.</li><li>Understand prevailing rates for all construction work and ensure Company is receiving competitive rates for quality work.</li><li>Negotiate costs within the scope of the project, hold vendors accountable to ensure the budget is maintained, and ensure District and/or Program and Project Managers and customers are aware of issues that will impact project completion or cost.</li><li>Problem-solve issues that may occur onsite and make recommendations based on priority and need to ensure the project and budget are maintained.</li><li>Ensure all work is completed in accordance with the construction standards, processes, and procedures.</li><li>Maintain accurate and complete files for projects and distribute appropriate closeout documents in a timely manner, in accordance with corporate and customer standards.</li><li>Ensure all jobs are maintained in a project tracking system with complete accuracy.</li><li>Act as safety observer and Quality Assurance representative while at the site, ensuring compliance with safety program and related workmanship practices.</li></ul>Education/Certifications:<ul><li>High School degree</li><li>Valid driver&#39;s license required</li></ul>Experience/Minimum Requirements:<ul><li>Minimum of three years of telecommunications/wireless construction experience</li><li>Knowledge of Outside Plant Construction techniques (aerial and underground) for SCS</li><li>Familiarity with test equipment and techniques for performing RF Sweep tests, OTDR, Power Meter, and Passive Intermodulation (PIM) testing for SCS</li><li>Working knowledge of NESC, NEC, and OSHA standards</li></ul>Other Skills/Abilities:<ul><li>Knowledge of budget development and execution</li><li>Knowledge of construction management processes</li><li>Knowledge of site acquisition procedures, including regulatory and permitting processes</li><li>Ability to read and understand blueprints</li><li>Ability to direct and diagnose workflow problems, critical paths, and institute remedies</li><li>Customer service orientation with a strong problem-solving approach and strong interpersonal skills</li><li>Strong computer skills, including MS Office and project management software knowledge</li></ul>Working Conditions:<ul><li>Required to travel to project sites with exposure to heavy equipment and environmental conditions 90% of the time</li><li>Works in a normal office setting with no exposure to adverse environmental conditions 10% of the time</li></ul>

Company: TEKsystemsTitle: Owner&#39;s Rep Construction Manager - Data CentersSite Location: San Antonio, TX Contract Duration: 18+ months w/ extensionsCompliance: Must be willing to consent to Background checkHourly Pay Rate: Based on OR Construction Management experience Top Required Skills 1) Must have 5-10+ years of experience with Construction &amp; Project Management for enterprise organization (budgets over $10M)2) Must have any experience with Data Center / Mission Critical / Critical Facilities construction3) Must have extensive construction management experience with major General Contractors &amp; Data Center Construction firms4) Experience with P6, MS Project, and Critical Path Method are preferred Candidates must be comfortable commuting, living in, or relocating to specific jobsite around Data Center build. Job Description The Construction Manager will be directly responsible for monitoring and refining the long-range and short-term plans to ensure the success of the construction project. The Construction Manager will direct and coordinate the day-to-day activities in the field, manage and coordinate the flow of information, control costs, manage and control the schedule, implement and monitor the safety programs, and verify that the completed work is constructed to a quality level consistent with the requirements of the construction documents. The Construction Manager works directly for the DC Ops PM supporting the strategic and tactical delivery of the data center project(s). Responsibilities:• Manage and/or coordinate Company personnel and resources for the project (s)• Assist with preconstruction efforts• Manage all aspects of project from inception• Prepare and execute Project Executive Planning for all internal MSFT teams• Review trade contracts and bid packages, as well as oversee procurement process• Oversee performance of project including, project status, schedule, cost control, and change management systems• Maintain relationships with internal partners, designers, consultants and the GC team• Attend and lead project OAC meetings, including progress, pre-construction and pre-award• Review inspection and test data for compliance with specifications and company standards• Develop and maintain site logistics plan, in coordination with GC and Consultant team• Set-up QAQC procedures and conduct quality inspections• Demonstrate commitment to an Injury-Free Environment through own actions and mentoring others and enforce IFE program on projects. Skills:• Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.• Ability to work independently and manage one’s time.• Knowledge of production processes, quality control, costs and other techniques for maximizing the effective manufacture and distribution of goods.• Knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.• Knowledge of computer software, such as MS Word, MS PowerPoint, MS Project, Visio etc.

Construction Manager (Owners Rep) - Data Centers

Job Description: Construction MechanicTop Skills Required:<ul><li>1+ years of experience as a construction mechanic, with hands-on experience in trailer maintenance, trailer brakes, hydraulics, axle repair, small engine repair, and diagnostics.</li><li>Expertise in trailer break/fix/repair, hookup, axle, brakes, and electrical components, which will add immediate value to the team.</li><li>Hands-on experience is essential; virtual training is not applicable.</li></ul>Desired Attributes:<ul><li>Hardworking, fast-paced, reliable, punctual, and ready to work.</li><li>Willingness to learn and grow within the role.</li><li>Self-accountability, initiative, drive, and dedication are highly sought after.</li></ul>Additional Skills:<ul><li>Experience in small tool repair, including chainsaws, walk-behind saws, chop saws, generators, tampers, etc., is a significant plus.</li></ul>

Construction Mechanic

Top Skills&#39; DetailsTelecomConstructionFiber coax SkillsConstruction management, telecommunication, construction, coax, fiber optic, osp, project management, site development, site construction Additional Skills &amp; QualificationsHybrid role going out to the field, oversee Business Partners to ensure accuracy of work, update tracking; QC work, office is inside of Bucks County, but most jobs are in Lehigh and Burks county in PA 70% field and 30% in office; Work from home on Fridays Construction background or lineman background is ideal knowing how to read a print some project managing of the project as well needs to be able to manage their time and day; able to be in the field, use the computer and update working in P2tracking is done in Excelmostly field based unless they needed to come into the office to do any computer work day will start in the field at the job site there is a permit team so that experience isn&#39;t necessary but beneficial DescriptionPlan and manage business projects and make sure they are completed on time meet the needs of the client and stay within budget. Determine what the client or company wants to achieve. Create timelines and determine costs and resources needed. Generate a detailed plan and schedule for each stage of the project. Select supporting staff and lead a project team. Negotiate with contractors and suppliers for materials and/or services. Ensure that each stage is progressing on time on budget and to the processes and quality standards of the company. Report the project progress to managers and the client. Manage risks and manage to avoid delays.

Construction Project Manager

Title: Safety Technician Pay is higher Description:• Monitoring work: Construction safety officers monitor the work site to ensure all employees and workers are maintaining safe work practices.• Inspecting the site: Regularly inspecting the worksite for potential dangers is a key responsibility for construction safety officers.• Investigate injuries: If any employees are injured on the job, the construction safety officer must investigate the circumstances of the accident.• Assessing plans: Many construction safety officers assess plans and blueprints as provided by contractors and subcontractors to ensure they meet OSHA regulations.• Checking tools: Construction safety officers regularly check the construction worker&#39;s tools to make sure they&#39;re safe for use.• Promoting safe work practices: Most construction safety officers spend time promoting safe work practices on the job site and ensuring all workers know how to follow safety procedure.• Oversees OSHA evaluations: The majority of construction projects require inspections from OSHA, which construction safety managers organize and oversee.• Gathering feedback: A number of construction safety officers take the time to gather feedback from the builders on site to find ways to improve safety best practices and procedures to keep everyone safe.Skills:Cat6, cable puller, low voltage, osp, cat5, cabling, structured cablingTop Skills Details:Cat6,cable puller, low voltage

Construction Safety Technician

DescriptionWe are looking for a researcher with experience designing, executing, and analyzing qualitative and quantitative research in product organizations. They must be able to compile &amp; translate data from a variety of sources into actionable insights, which will drive the Brand Concepts and Sport decisions across our Men&#39;s, Women&#39;s and Kids teams. The right fit will thrive as an individual contributor in a fast paced, highly complex. Primary research experience in both qual and quant, strong collaboration experience across functions (Brand, Strategy, Product, Design), knowledge of retail matrix would be a bonus but not necessary (though large company research experience is welcomed), strong storytelling + visualization skills, experience working with research agencies and in DIY methodologies, past experience in sport, footwear or apparel a bonusSkills•consumer research•Keynote Presentation Creation •Storytelling &amp; presentation Additional Skills &amp; Qualifications• Strong collaboration skills, both within Consumer Insights and across functions (Brand Management, Strategy, Product, Design)• Strong storytelling skills and proficiency in Keynote• Passion for sport

Consumer Insights Manager

Description
					Client Job Description:
-Responsible for processing consumer loans for three partner credit unions 
-Interacts with members by phone as they support various inquiries with the goal of finalizing details for funding 
-Interact with credit union as closing are scheduled and business line staff while collaborating with internal teams to meet member needs while providing exceptional service 
-Review all assigned consumer loan applications and ensure accuracy and completion of all required data based on credit union product guidelines and published rates
-Provide excellent member service throughout the loan process as questions are presented, clarification is needed, and details are being finalized as we strive to achieve favorable member experience survey results and meet our service level agreements
-Respond to all member or third-party inquiries and questions related to transactions via outbound and inbound calls and email
-Responsible for identifying solutions and determining when issues should be escalated for added support and resolution
_______________________________________________________________________________________________________________
-Could be doing smaller tasks day by day - helping out with phones, mail work, processing items in ques (very specific product that is very easy to understand and learn -- i.e. credit card, not auto loans)
-Could be working across all credit unions and dependent on the need 
-Phones will be the biggest portion of the role -- being an individual to answer the phones, asking how to help them and process in place to hand that off to someone else within the department (i.e. status line - initial line that members call into, not expecting them to know all the answers)
-Place call in a separate que that someone is waiting and could come up with a different process to reach back out to the member 
-Outbound calling to say the loan got approved, provide basic information and confirm where documentation is sent in
					Skills
					Customer Service, Financial, Credit Union, Bank, Mortgage, Consumer Loan
					Top Skills Details
					Customer Service,Financial,Credit Union,Bank,Mortgage,Consumer Loan
					Additional Skills &amp; Qualifications
					MUST HAVE
-Previous work experience in a customer/member service role required
-Ability to learn and use multiple software platforms
-Experience using Microsoft Office (Excel, Outlook)
-Aptitude to work independently and as part of a team
-Must be able to adjust quickly to shifting priorities
-Strong communication skills both verbal and written

NICE TO HAVE 
-Previous experience with a loan origination system (LOS) helpful
-Prefer a candidate with a financial background/industry knowledge
					Experience Level
					Entry Level

Consumer Loan Processor

DescriptionDevelops original content and revises previously published business materials, including policy statements, fair-market value letters, product changes, service transactions, letter confirmations, and remediation as needed. Prepares informative communication to internal employees to create awareness of financial professional or policyholder communication and prepares talking points for Operations staff who may receive questions about operational correspondence.Differentiates communication style and depth of detail based on medium of delivery, including (but not limited to) direct mail, email, web portal, and text.Prepares material for projects, which includes planning, outline and synopsis.Ensures the logical flow of all writing produced.Performs other duties as assigned.

Content Writer

Job DescriptionLead the re-contracting process for existing customers, transitioning them to our contract structure with clear guidance and communication. Develop and implement strategies to streamline the re-contracting process, minimizing customer disruption and enhancing satisfaction. Manage the end-to-end annual renewal cycle for a portfolio of small and mid-sized business (SMB) customers. Identify and drive expansion opportunities within existing SMB accounts in collaboration with Customer Success team. Guide customers through complex contracting processes, including approvals and procurement workflows with Deal Desk teams. Maintain accurate and up-to-date customer data and renewal pipeline in the CRM (Salesforce experience preferred). Coordinate cross-functionally with Finance, Customer Success, and Sales Operations teams to ensure contract accuracy, compliance, and timely execution. Act as a trusted advisor to customers throughout the contract lifecycle, clearly communicating key dates, deliverables, and next steps. Experience LevelEntry Level

Contracts And Renewal Specialist

Description:As the Plant Controller, you will play a pivotal role in managing the financial aspects of our manufacturing operations. This position will provide key support to the plant manager while reporting directly to the Finance Director. You will be responsible for overseeing cost accounting functions, analyzing production costs, and providing insights to optimize operational performance. The ideal candidate will have a solid understanding of manufacturing processes, cost accounting principles, and the ability to collaborate with cross-functional teams. Key Responsibilities: <ul><li>Implement and maintain cost accounting processes, including standard costing, variance analysis, and inventory valuation.</li><li>Develop and monitor KPIs to analyze production costs, identify areas for cost savings, and provide recommendations to improve operational efficiency.</li><li>Identify opportunities for process improvements and cost-saving initiatives within the manufacturing operations.</li><li>Monitor and control inventory levels, ensuring accuracy and timely reconciliation.</li><li>Collaborate with manufacturing and finance teams to develop and manage budgets, forecasts, and financial plans for the manufacturing division.</li><li>Ensure compliance with accounting standards, company policies, and regulatory requirements related to manufacturing operations.</li><li>Experience working with large ERP systems and advanced Microsoft Excel skills.</li></ul>Must Have - Skills &amp; Qualifications<ul><li>Bachelor’s degree in accounting, Finance, or related field; CPA or CMA designation is a plus.</li><li>3+ years of experience in cost accounting and financial management, preferably in a manufacturing environment.</li><li>Need to have SAP and MES experience</li><li>Strong analytical and problem-solving skills with attention to detail.</li></ul>

Controller

DescriptionTHIS ROLE IS ON-SITE IN INDIANAPOLIS or DES MOINES 3 DAYS A WEEK - TUES/WED/THUR. Seeking a Proofreader and Content Quality Control contractor who will be responsible for ensuring the accuracy and quality of written content before it is published, distributed or shared broadly. Qualified candidates will have a keen attention to detail, strong language skills, and knowledge of grammar and punctuation rules to ensure error-free and polished materials. This role will collaborate closely with the individuals and teams that work in the areas of content, social media, search marketing, marketing communications, creative, email marketing and more. This person will have the skills and experience to uphold the highest standards of accuracy, consistency and professionalism in all types of written communications. Job Responsibilities· Review and proofread written materials, including collateral, social media posts, articles, emails, reports, and website content, ensuring content is accurate for grammar, spelling, and punctuation.· Verify factual accuracy and consistency of information presented in the content.· Ensure adherence to company brand guidelines, product and portfolio style guides, branding guidelines, and editorial standards.· Collaborate with content creators to provide feedback and suggestions for improving clarity, coherence, and overall quality of content.· Identify and correct inconsistencies in tone, style, and voice within a given piece of content.· Maintain a high level of accuracy while working with tight deadlines.· Track changes and revisions using campaign management platform to document any necessary revisions to content creators.· Stay updated on Corteva and ag industry terms, phrases, acronyms and product positioning and messaging.SkillsCopy editing, proofreading, Editing, Technical writing, Content creation, Content strategy, Digital marketing, JournalismAdditional Skills &amp; QualificationsPreferred Qualifications· Bachelor&#39;s degree in English, Journalism, Communications, or a related field.· Proven experience as a proofreader or editor, preferably in a professional setting.· Strong portfolio showcasing your proofreading skills and attention to detail.· Proficiency in using proofreading software and tools.· Knowledge of industry-standard style guides, such as AP Style or Chicago Manual of Style.· Familiarity with content management systems and basic HTML.· Ability to work independently and collaboratively in a team environment.· Flexibility to adapt to changing priorities and work on multiple projects simultaneously.Experience LevelIntermediate Level

Copy Editor

DescriptionSeeking a Creative Project Manager to develop and execute innovative never-been-done-before advertising campaigns for advertising clients in the Streaming/Linear TV and Theatrical verticals. You will be working cross-functionally with Advertising Sales Product Management Engineering and Design/Web Development. In this capacity you will own the program&#39;s strategy execution and performance and act as the single point of contact for all internal communications and during program execution. Basic qualifications - 5 years experience in program or project management - Experience owning program strategy and end to end delivery - 5 years experience delivering cross functional projects - Experience using data and metrics to drive improvements Preferred qualifications - Online display advertising industry experience and/or previous business development/publisher experience are highly desired. - Passionate about advertising and have experience creating compelling solutions that work both for end-customers and advertisers. - Facilitate with harnessing big creative ideas for online media growing the business and working with advertisers and agencies to build innovative products - Basic understanding of technical integration of concepts and the ability to build relationships with marketing product managers sales stakeholders dev managers SDEs and designers. - Sound business judgment as well as ability to think clearly analyze quantitatively problem-solve and prioritize. Strong written and oral communications skills are supremely important.

Creative Producer

RESPONSIBILITIES<ul><li>Drive day-to-day operations within production between creative strategists, social managers and external vendors to ensure content is delivered on time. </li><li>Work collaboratively across teams in social marketing, creative, product and legal</li><li>Find efficiencies where possible and avoid production bottlenecks </li><li>Working with organic/social content with a tech/agency history.</li></ul> MINIMUM QUALIFICATIONS<ul><li>5+ years of experience as a production coordinator managing multiple projects at once </li><li>A love of making content and comfort being in the weeds with assets</li><li>An in-depth knowledge, familiarity and experience of working with tech products, to publish creative content across multiple surfaces including Reels, Stories, Feed, Short-Form.</li><li>Experience running projects with multiple stakeholders</li><li>Experience collaborating with external creators/influencers and production partners</li><li>Experience building working relationships with core and cross-functional teams</li><li>Demonstrated experience working in creative production for an international audience</li><li>Experience with quick-turn/rapid response communications </li><li>A passion for (and strong grasp) of social media, humor and emerging culture</li><li>Experience in trend spotting and translating trends to social </li><li>Proficient working with project management systems to track ongoing projects</li><li>Events experienced preferred</li></ul>

Ready to open the door to a career that makes a difference? TEKsystems is hiring a credentialing coordinator to support one of Baltimore&#39;s top hospitals- Apply now and be a part of world-class healthcare!! <ul><li>They will be responsible for auditing and updating physician records for audits and state requirements.</li><li>Perform initial assessment and analysis of approved credentialing and re-credentialing files to determine compliance with NCQA guidelines and state regulations</li><li>Worked directly with IT to design and implement a credentialing audit tool using the SharePoint site</li><li>Drafted new and proposed updates to existing Credentialing Policies and Procedures based on NCQA guidelines and individual state regulations</li><li>Supported Director of Project Management with preparing weekly reports related to file categorization, volume, assignment to and completion by Credentialing Specialist, and quality score</li><li>Achieved marked increase in results of delegated audits, resulting from the implementation of the auditing tool</li></ul>Additional Skills &amp; Qualifications<ul><li>Must have at least 1+ years within medical credentialing or a relatable healthcare role such as provider enrollment/patient accounting/customer service/etc.</li><li>Ideal if familiar with NCQA &amp; CAQH</li><li>Ideal candidates will have hospital credentialing</li><li>Must have excellent customer service over the phone</li><li>Must have strong computer skills</li><li>Must be able to work through an excel spreadsheet/track comments next to each provider</li></ul>Experience Level<ul><li>Entry Level</li></ul>

Credentialing Specialist

A Banking Client of TEKsystems based out of Utah is interested in hiring Customer Operations Service Reps to their team in Murray, UT! This is a long term opportunity. DescriptionThe Customer &amp; Operations Support Representative (COSR) serves as part of the Operations Support Team. The COSR assists customers and strategic partners with their banking needs and strives to deliver the best possible experience. The COSR answers questions via incoming calls, processes mail requests, resolves concerns, troubleshoots online banking issues, and follows up as necessary. The COSR Team will perform operations support tasks that support all lines of business. The COSR reports to the Director of Operations Support. Tasks:<ul><li>Provide first call resolution whenever possible utilizing the tools available.</li><li>Respond to incoming customer inquiries via phone and written correspondence such as account balances and interest rates and fees.</li><li>Record customer information for all calls and correspondence in the customer service database.</li><li>Successfully complete regular trainings on compliance, policies, products and services.</li><li>Consistently resolve problems or discrepancies concerning customers&#39; accounts.</li><li>Answer questions regarding account types and banking products, such as CDs, Money Market Accounts, Loans, Credit/Debit Cards, and credit bureau inquiries.</li><li>Troubleshoot online and mobile banking inquiries including browser and operating system issues.</li><li>More responsibilities as assigned</li></ul> Skills &amp; Qualifications<ul><li>1-2 years of Call Center or Administrative Assistance experience preferred</li></ul>

Customer & Ops Service Rep

Must have 5+ years of fixed annuities experience and be able to work on-site Urbandale, Iowa Description<ul><li>Answer calls, emails, and chats from Agents and clients, responding to inquiries and requests accordingly. </li><li>Holistic ownership of a superb agent experience using soft skills and a positive attitude. </li><li>Become an expert in our best-in-class technology platforms to provide an unprecedented technology experience to our customers, showcasing our capabilities. </li><li>Participate in design, testing, and evolution of our technology. </li><li>Process transactions in a timely manner, ensuring operational excellence. </li><li>Use sound judgement in decision-making, resulting in positive customer experience and mitigating risk to clients. </li><li>Exercise compliance-centric awareness to safely do right by our customers </li><li>Adhere to productivity and efficiency metrics and goals.</li></ul> #centralpriority25

Customer Care Representative

Seeking experienced call center agents to help support a childcare support/benefits services company!Description<ul><li>Handle inbound calls from company&#39;s employees in need of child care options; handle outbound calls to internal networks to help find solutions for child care</li><li>Support &quot;Back Up Care&quot; team where they can help employees with any emergency or last-minute needs for childcare</li><li>Maintain systems knowledge and educate employees on the various childcare options that fit their needs</li></ul>Skills &amp; Qualifications<ul><li>Minimum 1 year of any customer service experience handling calls; call center preferred</li><li>Proficient in basic Microsoft Outlook and basic computer skills; ability to learn new systems</li><li>Excellent written and verbal communication skills</li><li>High school diploma or equivalent required</li></ul>Pay: $18.75/HR (weekly pay)Start Date: May 12th Hours of Operation: M-F 8am-9pm; Sat-Sun 8am-5pm (Must be open for a 40 hour work week between these hours and days)Location: Westminster, CO 80020REMOTE WITH RESTRICTIONS: The 4 weeks of training is onsite in Westminster, however after training is complete and you are a good standing employee, you will be allowed to work remotely.

Customer Care Specialist (Remote After Training)

<h1 style="font-weight: 700;">Job Title: Customer Experience Specialist</h1> <h2>Job Description</h2>The Customer Experience Specialist is an entry-level customer service role operating in a call center environment, supporting Consumer Direct Lending. The individual acts as the primary consumer contact to guide consumers through the loan origination process after discussions with a loan officer. This role is vital in facilitating efficient and effective processes that support business and customer service objectives. Responsibilities may vary within specific functions or across functions within the Mortgage Fulfillment Division (MFD). <h2>Responsibilities</h2><ul><li>Operate in a call center environment as a customer success advocate.</li><li>Receive inbound calls and make outbound calls to consumers.</li><li>Receive inbound text messages (with consumer consent) and facilitate outbound text messages to consumers.</li><li>Answer high-volume inbound calls or texts from current customers in a timely manner.</li><li>Provide exceptional customer service for all mortgage loan inquiries and requests.</li><li>Effectively manage a pipeline of up to 75 loans, currently handling about 60 loans per week (12 loans per day).</li><li>Act as the main point of contact for customers from loan origination to loan closing, handling multiple calls per day for the same loan.</li><li>Perform routine data entry and validation tasks.</li><li>Handle routine calls, emails, and chat responses with employees, consumers, and authorized third parties.</li><li>Monitor work queues and intervene as needed.</li><li>Interact with multiple departments to expedite processing and resolve issues.</li><li>Conduct preliminary research to accurately resolve and respond to customer inquiries.</li><li>Request assistance for escalated or more complex issues from senior associates or supervisors.</li><li>Meet outlined production and quality standards.</li><li>Follow established policies and procedures.</li><li>Perform other related duties as required and assigned.</li><li>Demonstrate behaviors aligned with the organization’s desired culture and values.</li></ul><h2>Essential Skills</h2><ul><li>Customer service experience in the mortgage industry or direct mortgage processing experience.</li><li>Recent bachelor&#39;s degree in a relevant field.</li><li>Strong call center experience.</li><li>Strong financial services experience.</li></ul><h2>Additional Skills &amp; Qualifications</h2><ul><li>Bilingual Spanish is a plus.</li><li>General understanding of applicable Federal, State, and Local mortgage regulations.</li><li>Strong attention to detail and ability to work independently.</li><li>Proven track record of delivering timely and accurate information in a fast-paced environment.</li><li>Excellent critical thinking, problem-solving, and mathematical skills.</li><li>Effective time management skills.</li><li>Strong written and oral communication skills.</li><li>Strong negotiation skills with the ability to effectively resolve problems.</li><li>Proficiency with computers and mainstream applications (Microsoft, Google, etc.).</li></ul><h2>Why Work Here?</h2>We place a strong emphasis on contract-to-hire, with a focus on long-term additions to our MAC Customer Service team. We offer promotion opportunities based on performance, with a history of promoting from within. Once converted to full-time, employees are eligible for a quarterly bonus and a retention bonus. Join a team where your growth and success are valued. <h2>Work Environment</h2>The team consists of over 200 employees at the St. Louis location. The MST (Mortgage Servicing Team) handles all client interactions during the lending process, setting expectations, guiding clients with best practices, and providing support as needed. Communication is both phone and email-based. The environment is business casual, with clean cubicle offices. Work hours are Monday through Friday from 8:30 AM to 5:30 PM, with some flexibility between 7 AM and 7 PM. Each team member works one late night per week until 7 PM and two Saturday shifts per quarter from 8 AM to noon. The role is fully in-office, with equipment provided for remote work if necessary. <h2>Job Type &amp; Location</h2>This is a Contract to Hire position based out of SAINT LOUIS, Missouri.

Customer Experience Specialist

DescriptionThe Customer Experience Specialist I, is an entry level customer service role, operating in a call center environment and supporting Consumer Direct Lending.  The individual acts as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer. The individual is a key contributor to facilitating efficient and effective processes that support business and customer service objectives.  Responsibilities may be limited within a specific function/channel or across functions/channels within the Mortgage Fulfillment Division (MFD). Operate in a Call Center environment as a customer success advocateReceive inbound calls and make outbound calls to consumersReceive inbound text messages (where the consumer has provided express consent) and facilitate outbound text messages to consumersAnswer high-volume, inbound calls or texts from current customers in a timely manner. Provide exceptional customer service to all customers’ mortgage loan inquiries/requests.Effectively manage a pipeline of up to 75 loans- currently 60 loans per week (12 loans per day)- contractors will by the main POC for the customer from loan origination to loan closing, so they could be handling multiple calls a day for the same loan- 30 calls per day currentlyPerforming routine data entry and validation tasksHandling routine calls, emails and/or chat responses with Pennymac employees, consumers &amp;/or authorized 3rd partiesMonitoring work queues and intervening as neededInteracting with multiple departments to expedite processing and/or issue resolutionConduct preliminary or basic research in order to accurately resolve and respond to customer inquiries.Must request assistance for escalated and/or more complex issues to department senior associates or supervisors.Meet outlined production and quality standards.Follow established Policy and ProceduresPerforming other related duties as required and assignedDemonstrating behaviors which are aligned with the organization’s desired culture and values Skills &amp; QualificationsDirect Mortgage Processing experience OR recent bachelor degreed candidateSTRONG call center experienceSTRONG financial services experienceBilingual Spanish is a plusGeneral understanding of applicable Federal, State and Local mortgage regulations a plusMust be a team player with strong attention to detail and able to work independentlyProven track record at delivering timely and accurate information in a fast-paced environmentExcellent critical thinking, problem solving, mathematical skills and sound judgmentEffective time management skills to deliver work on timeCapable communicator, written and oralStrong negotiation skills with ability to effectively resolve problemsDemonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.)

Teksystems is seeking experienced Mortgage Call Center Representatives for an on site position within St. Louis, MO Responsibilities:Operate in a Call Center environment as a customer success advocateReceive inbound calls and make outbound calls to consumersReceive inbound text messages (where the consumer has provided express consent) and facilitate outbound text messages to consumersAnswer high-volume, inbound calls or texts from current customers in a timely manner. Provide exceptional customer service to all customers’ mortgage loan inquiries/requests.Effectively manage a pipeline of up to 75 loans- currently 60 loans per week (12 loans per day)- contractors will by the main POC for the customer from loan origination to loan closing, so they could be handling multiple calls a day for the same loan- 30 calls per day currentlyPerforming routine data entry and validation tasksHandling routine calls, emails and/or chat responses Monitoring work queues and intervening as neededInteracting with multiple departments to expedite processing and/or issue resolutionMeet outlined production and quality standards.Follow established Policy and ProceduresPerforming other related duties as required and assignedDemonstrating behaviors which are aligned with the organization’s desired culture and values Skills &amp; QualificationsDirect Mortgage Processing experience OR recent bachelor degreed candidateSTRONG call center experienceSTRONG financial services experienceBilingual Spanish is a plusGeneral understanding of applicable Federal, State and Local mortgage regulations a plusMust be a team player with strong attention to detail and able to work independentlyProven track record at delivering timely and accurate information in a fast-paced environmentExcellent critical thinking, problem solving, mathematical skills and sound judgmentEffective time management skills to deliver work on timeCapable communicator, written and oralStrong negotiation skills with ability to effectively resolve problemsDemonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.) Hours: M-F 8AM-5PM or 9PM-6PM Experience LevelEntry Level

A FINANCIAL TECH. BANKING EMPLOYER LOCATED IN MURRAY, UT IS HIRING FOR A CUSTOMER SUPPORT REP! THEY SPECIALIZE IN FINANCING, BAKING, AND INVESTMENTS! Low Volume of calls, 12-30 per day with Admin Tasks to complete in between! Expected Start: 5/19Can Interview Week of 5/5- 1-Step Onsite Interview!Pay: $19/hrSchedule: Mon-Fri 8-5 or 9-6TYPING TEST SCORE OF 40 WPM REQUIRED Business casual dress, corporate office environment Why is the role open:  2 members of the team have gone on to support different departments for existing clients/customers since they have worked closely with them in this role and are familiar and keen to their needs and are dialed in. Description:The Customer &amp; Operations Support Representative (COSR) assists customers and strategic partners with their banking needs and strives to deliver the best possible experience. The COSR serves as the first point of contact for customer issues and questions via incoming calls, processes mail requests, resolves concerns, troubleshoots online banking issues, and follows up as necessary. The COSR Team will perform operations support tasks that support all lines of business. Tasks:• Provide first call resolution whenever possible utilizing the tools available.• Respond to incoming customer inquiries via phone and written correspondence such as account balances and interest rates and fees.• Record customer information for all calls and correspondence in the customer service database.• Successfully complete regular trainings on compliance, policies, products and services.• Consistently resolve problems or discrepancies concerning customers&#39; accounts.• Answer questions regarding account types and banking products, such as CDs, Money Market Accounts, Loans, Credit/Debit Cards, and credit bureau inquiries.• Troubleshoot online and mobile banking inquiries including browser and operating system issues.• Actively engage customers in conversations about their financial needs and goals to match them with products or services that may benefit them.• Resolve credit inquiry disputes, debit card claims, and bill pay claims.• Actively monitor customer accounts and access using anomaly detection tools.• Assist customers with replacing lost or stolen credit or debit cards.• Assist with address changes.• Assist banking customers who are victims of fraud, theft or identity theft. Skills:customer service, microsoft office, Customer service call center, administrative support, administrative customer service, banking, data entry Additional Skills &amp; Qualifications:Knowledge, Skills and Abilities:• Ability to resolve customer issues in accordance with the company&#39;s customer service policies and procedures• Must type 40 WPM• Must understand principles and processes for providing customer services.• Must have active listening skills• Skill in coordinating with others• Requires strong skills in attention to detail and the ability to thoroughly complete work tasks• Must have the ability to communicate clearly, both orally and in writing.• Must be PC proficient and able to thrive in a fast-paced setting.• Must have experience with Microsoft Excel and Word Experience Level:Entry Level

Customer Operations Rep. - Finance Tech

Learn more about free job search tools, learning opportunities, and exclusive member events.

Discover CareerCircle

Access resources to advance your job search and career growth.

Tools & Training

Explore a wide range of job opportunities that match your skills and career goals.

Search Jobs

Create a professional resume that captures the attention of top employers with our easy-to-use tool.

Resume Builder

Prepare for your next interview with our expert tips and strategies.

Interview Prep

Discover in-depth profiles of leading employers to find your ideal workplace.

Search Companies

Develop in-demand skills with curated courses for today’s job market.

Courses

Access career resources and job postings anytime, anywhere with our app.

Mobile App

Source skilled, diverse talent and build your team.

Talent Acquisition

Access skilled, diverse talent ready to excel via our AI-driven platform, virtual events, and recruitment services.

CareerCircle TalentConnect

Transform your workforce and hiring practices with targeted diversity and disability inclusion trainings.

InclusiveU

Broaden your talent pool with dedicated support for professionals with disabilities.

Getting Hired Powered by CareerCircle

Mission aligned solutions supporting Non-Profit Organizations, Educational Institutions, and Local Workforce Development Boards.

Upskilling & Job Advocacy

Upskilling solutions designed to empower members with in-demand skills training and ongoing support for successful certificate completion.

CareerReady

Job advocacy solutions to connect job seekers to inclusive employers through dedicated recruiting support.

CareerAdvocacy

Learn how we connect underserved communities with careers and build skilled, diverse talent pipelines.

About CareerCircle

Discover answers to common questions and gain insights into our goals and services.

Reach out to us for inquiries, support, or to learn more about our mission and services.

Contact

Explore our blog for latest news and trends for job seekers and employers.

Blog

Access our virtual career fairs, job seeker workshops, and employer focused webinars.

Events

Discover real-life success stories of how we’re transforming lives and building skilled, diverse talent pipelines.

Case Studies

Get the latest news and updates on our mission, partnerships, and community impact.

TEKsystems Jobs

Browse TEKsystems Jobs

JOB SEEKERS

EMPLOYERS

COMMUNITY PARTNERS

ABOUT

RESOURCES