<h1 style="text-align: center;">We are Hiring a Team of Customer Service Representatives!</h1><h2>Job Description</h2>As a Client Support Specialist, you will provide expert support and respond to inquiries regarding ADP products via phone and email. You will use your strong interpersonal skills and product knowledge to communicate with customers, resolve issues, and assist in the use of ADP products and systems. This role requires you to follow up and follow through on new projects, requests, and cases, while acting as a true account on communication with Delivery Service Providers. You will be working closely with independent business owners and entrepreneurs. <h2>Responsibilities</h2><ul><li>Provide expert support and respond to inquiries regarding ADP products.</li><li>Use strong interpersonal skills and product knowledge to communicate with customers.</li><li>Resolve issues and assist in the use of ADP products and systems.</li><li>Follow up and follow through on new projects, requests, and cases.</li><li>Ask relevant questions to define the root cause of a problem, generate solutions, and decide on a course of action.</li><li>Act as a subject matter expert for clients and new associates by providing technical expertise, guidance, and training.</li><li>Meet department standards and metrics.</li></ul><h2>Essential Skills</h2><ul><li>2+ years of client service experience, preferably in a contact center or healthcare industry.</li><li>Experience with a high volume of email correspondence and a strong service mentality.</li><li>Understanding of employee benefit enrollment.</li><li>Ability to multitask and manage client service efficiently.</li></ul><h2>Additional Skills &amp; Qualifications</h2><ul><li>Familiarity with the benefit enrollment process.</li><li>Experience in customer service environments, such as waiting tables or enterprise settings.</li></ul><h2>Why Work Here?</h2>This role offers three levels of growth opportunities. You will be an hourly employee eligible for overtime, empowering customers to be more effective employers. Our customer service team collaborates with both customers and colleagues to deliver winning results. You&#39;ll provide on-the-spot support that enhances our solutions in the competitive global marketplace. Our culture values relationship building, integrity, and advocacy, ensuring that you can thrive as a trusted advisor and service superhero. <h2>Work Environment</h2>The work hours are from 8:30 AM to 5:00 PM, with a hybrid model of 3 days in the office and 2 days working from home. Please note that this is a service position open from Christmas to New Year&#39;s, and you are expected to work during this period. The first week involves getting acclimated to ADP systems with new hire classes, coaches, alignment, trainers, and technical support. Continuous training will be provided to help you get up to speed.

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Customer Service Representative

DescriptionHandling all customer inquires both over the phone and via email quickly and effectively Inbound Calls - 25-50+ a dayEmails - 50-100+ a dayAnswering questions customers have about shipping, product availability and pricingResearch questions and use systems to provide customer with the best experienceCreate cases for issues customers have. Coordinating across all functional units to quickly resolve specific customer requests and needs, both stated and impliedDirect customer communication by a variety of channels, order management and across the fulfillment chainProvide information and exception management Provide transparency to customers using critical thinking and problem-solving techniques Handling both internal and external customer inquiries as well as provide proactive solutionsDelivering a frictionless customer experience.Reports to Supervisor of Customer Experience The company is known for providing world class Customer Experience. Team members are provided extensive on the job training to fully prepare them for their role. Hours: Monday - Friday8:30am - 5pm Skills &amp; Qualifications- 2+ years of customer service experience- Microsoft Outlook, Microsoft Word- General Computer Skills- Email Communication- Inbound Phone experience 50+ volume- HS diploma Nice Haves:- CRM - Microsoft Dynamics - Microsoft Excel Soft Skills: - Problem solve - being resourceful to look up answers and check inventory levels- Email communication- Positive Attitude- Attention to detail- Professional - accountability - Working independently

Fast Hiring! One day Hiring Process! No Assessment!Job Title: Customer Service RepresentativeEmployment Type: Contract to hire (4months)Pay Rate: $16Work Set up: On-siteLocation: 403 West 4th Street North, Newton, Iowa, 50208, United StatesHours: Office hours are Monday - Friday 8:00am - 5:00pm,  (can vary depending on department.) Job Responsibility:<ul><li>Answer all calls and emails in a timely manner, in adherence to their goals</li><li>Document Calls</li><li>Answer Questions</li><li>Insurance Verification</li></ul>If you are interested kindly apply and i will schedule you a quick phone interview.

Job Description: Work Schedule: Days Time : ONCE OUT OF TRAINING 10:00-6:30 Work location Type: HYBRID TRAINING ONSITE ONCE DEEMED PROFICIENT RELEASED TO WORK FROM HOME. Must have Skills: YOU WILL BE REQUIRED TO OBTAIN A PHARMACY TECH LICENSE. CALL CENTER EXPERIENCE AS THEY WILL BE CROSSED TRAINED TO ASSIST WITH PHONES Job Duties and Responsibilities: - Enter accurate information. - Handle data entry for multiple programs. - On occasion will be handling inbound and/or outbound phone calls to/from patient&#39;s caregivers and providers. - Provide appropriate customer service and an effortless experience to the caller. - Follow Cover My Meds policies and procedures. - Ability to work a flexible work schedule. - Board of Pharmacy Tech License required within 30 days from start date. Job Requirements/Previous Experience: - Previous 1-2 years of call center experience preferred. - Previous healthcare experience desired - Excellent interpersonal communication skills - Strong problem-solving skills - Proficient with Microsoft Office - Able to type 35 wpm or greater. Work Schedule: Monday - Friday TBD Is this Remote/Hybrid/Onsite?: Hybrid..

DescriptionA small number of customers may contact organizations senior leadership, including members of the Board of Directors (BOD), Top Executive Team or the Executive leader of a specific organization Brand or function, directly with a complaint. These customers may have already interacted with Customer Care or a company dealership and are looking to escalate their complaint to a higher authority. These customers will be handled by a Top Care Executive Referrals Manager.The Executive Referrals Manager will resolve these often complex and emotional complaints in a way that the customer will have no need to again contact the organizations leadership team, protecting the customer brand reputation and improving the customer experience.Activities to manage include, but are not limited to:• Receive escalated cases received by top management• Route cases received for other regions/brands to the appropriate Top Care team• Investigate the customer’s request for support and carry out research as required using company systems and processes• Facilitate all necessary actions to bring the case to resolution• Work with the organizations dealer network to find a solution• Escalate to internal corporate organizations, as required, in order to provide the customer with the information or solution to resolve the request• Agree on an action plan and then follow through to conclusion using closed-loop case management• Provide updates if/as requested by the referring party Skills &amp; Qualifications• Bachelor&#39;s Degree• 5 + years professional working experience• Flexibility and adaptability to work in a fast-paced environment; prioritize and manage own workloadPreferred Requirements:• 2+ years of customer service experience preferably in a contact center or dealership.• Previous experience with other premium brands, luxury hospitality or retail.• Experience with cloud-based CRM and telephony tools.

<h4>&#129513; About the Role:</h4>Are you a people person who thrives in a fast-paced environment? Join our dynamic call center team as a Customer Service Representative and be the friendly voice that helps our customers navigate their healthcare needs.You’ll handle inbound calls and occasional follow-ups, providing top-notch service while managing sensitive information with care and accuracy.<h4>D&#128222; What You’ll Be Doing:</h4><ul><li>Answering inbound calls related to prior authorizations, general inquiries, and confidential healthcare information</li><li>Delivering exceptional customer service with a strong attention to detail</li><li>Accurately entering and updating customer information across multiple systems</li><li>Managing 50–100 calls per day, depending on complexity</li><li>Using various tools and programs to track and document customer interactions</li></ul><h4>e&#129504; What You Bring:</h4><ul><li>1+ year of recent high-volume call center experience (within the last 2–3 years)</li><li>Strong customer service and communication skills</li><li>Ability to type 30+ words per minute</li><li>Solid computer skills and comfort navigating multiple systems</li><li>A stable work history (no “jumpy” resumes, please!)</li></ul><h4>s&#128736;️ Bonus Skills:</h4><ul><li>Experience in the healthcare industry</li><li>Familiarity with call center software and telephone etiquette</li></ul><h4>c&#128203; Assessments:</h4>Candidates will complete the following short assessments:<ul><li>Typing Test (One Space Version – 1 minute)</li><li>Call Center Telephone Skills Test</li></ul><h4>r&#128640; Why Join Us?</h4><ul><li>Be part of a supportive, team-oriented environment</li><li>Gain valuable experience in the growing healthcare industry</li><li>Opportunities for growth and advancement</li></ul>iReady to make a difference with every call? Apply now and bring your customer service skills to a team that values quality, accuracy, and compassion.

DescriptionThe overall objective of this position is to perform the account maintenance billing reconciliation reporting and/or customer service related activities. Duties could include one or more of the following: performing database maintenance and research tasks to support the contracts administration cash control operations and assignment of medical record numbers to generate and distribute contracts and member I.D. cards to provide facilities support and to enter documents into the workflow imaging system. ACCOUNTABILITIES: Identifying researching and reconciling billing payments amounts to ensure accurate eligibility determination payment revenue and membership records. Setting up and maintaining member data including but not limited to processing enrollments corrections retroactivity adjustments and terminations. Supporting eligibility inquiries. Ensuring bills are correct and mailed timely. Interacting with purchaser benefit administrators to answer questions and explain Health Plan policy and contractual provisions related to membership and billing. Resolving related problems. Assisting Health Plan purchaser contacts and sales and service representatives in the sales process and the analysis and resolution of problems related to membership accounting. Resolving payment discrepancies and delinquencies. Identifying coding batching scanning and indexing documents for imaging. Providing office services support including but not limited to picking up sorting and delivering mail filing and retrieving documents ordering and distributing office supplies performing miscellaneous facilities maintenance tasks and providing photocopying and copier maintenance. Working with internal and external customers and vendors to resolve any issues related to support services activities. Collecting and monitoring productivity and customer service quality measures. Participating team-based projects and contributing to customer service and operations improvements initiatives. Assisting with training as required. Facilitating communications across all lines of business and with other Permanente departments. Participating in purchasers&#39; performance evaluations and performance target setting activities. Perform other duties as they are assigned. REQUIREMENTS: Minimum of 2 years&#39; experience in accounting finance or related field preferred. Proficiency in math data entry typing spelling and grammar for which tests are required. Demonstrated ability to work in a team-based environment. Successful customer service track record. Ability to diagnose analyze and solve a variety of quantitative and qualitative problems. Ability to communicate clearly and professionally. Computer experience preferably in a PC windows based environment. Willing to learn new tasks and adapt to new business requirements. Excellent conflict resolution and decision making capabilities. Ability to work productively at multiple tasks. Ability to adapt to change and be flexible in shifting priorities Assignment length: 9 Months to start. Top Daily Responsibilities: 1. Membership processing 2. Preparation and validation of information 3. Phones 4. Finance related activities. Desired Skills: 1. Analytical 2. Detail Oriented 3. Customer Centric Service Model Shift: 8am-5pm PST may vary slightly upon completing trainingExperience LevelExpert Level

TEKsystems is actively hiring for a fully remote customer service representative for client in MN. **MN residents only** Start Date: June 30th Job Description<ul><li>Acts as the primary liaison between 3M and our customers</li><li>Handles Order entry, order status, product info inquiry, complaints, pricing, shipping and inventory requests and issues</li><li>Communicates clearly and professionally with external customers and internal 3M personnel by telephone and/or written correspondence</li><li>Worklist management including raising internal tickets to address issues/concerns with order management, shipping/tracking, product inquiries and pricing/invoicing</li><li>Systematic problem solving in regard to material information records and master data monitoring</li><li>Communicating and working with price change activity, looking at order reports and communicating with customers and internal teams</li><li>Educates and informs the customer of various processes and directs customers to appropriate resources</li><li>Managing the customer order process from entry to delivery</li></ul> Skills and Qualifications<ul><li>Bachelor&#39;s degree required</li><li>1-3 years of customer service experience</li></ul>

TEKsystems is seeking a motivated and customer-focused Client Services Representative to join our team in Pittston, PA. As a Client Services Representative, you will be the first point of contact for our client&#39;s customers, providing exceptional service and support. You will handle inquiries, resolve issues, and ensure that clients have a positive experience with our client&#39;s insurance products.About Our Client: Our client is dedicated to providing small businesses with insurance solutions that are simple, affordable, and tailored to their needs. They pride themselves on their commitment to customer service and their ability to deliver high-quality insurance products.Key Responsibilities:<ul><li>Respond to client inquiries via phone, email, and chat in a timely and professional manner.</li><li>Provide detailed information about our client&#39;s insurance products and services.</li><li>Assist clients with policy changes, claims, and billing questions.</li><li>Resolve client issues and complaints with empathy and efficiency.</li><li>Maintain accurate records of client interactions and transactions.</li><li>Collaborate with other departments to ensure seamless service delivery.</li><li>Stay up-to-date with industry trends and our client&#39;s product offerings.</li></ul>Qualifications:<ul><li>High school diploma or equivalent; college degree preferred.</li><li>Previous experience in customer service, preferably in the insurance industry.</li><li>Excellent communication skills, both verbal and written.</li><li>Strong problem-solving abilities and attention to detail.</li><li>Ability to work independently and as part of a team.</li><li>Proficiency in Microsoft Office Suite and CRM software.</li><li>Bilingual skills are a plus.</li></ul>Why TEKsystems? At TEKsystems, we believe in fostering a supportive and inclusive work environment. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth. Join us and be part of a team that values your contributions and helps you achieve your career goals.

DescriptionFull-service home medical equipment company. They offer ocean home health products, sleep therapy supplies, bed lifts, seat lift chairs, bath aids, CPAP machines, ventilators, and breast pumps. Their Lansing location is looking for a Clinical Technician (&quot;Clintech&quot;) to support their Respiratory Therapists in equipment setup on location (hospitals and assisted living facilities) Will be working at the Lansing location, and going on site at hospitals and assisted living facilities (ONCE DIRECT) to set up and explain/troubleshoot equipment. They will be driving a company car, and not driving more than 1-2 hours on travel days. The travel will depend on how much/when equipment is ordered from the hospital, depends on the needs of the patients, they could have a whole week where they go without going on location or will be going to multiple locations in one day. - Mon-Fri 8am-5pm w/ 1 hour lunch- Training: Hands on training with management, should be about a month until they are completely on their own. Will need to learn medical equipment, as well as their computer system.- While on contract, the employee will not be leaving the Lansing location but will be trained during their contract period to eventually enter homes and assist the RT with equipment setup and instructions for the patients. Job Description:- Working with Respiratory Department Staff and Program Managers to provide instruction, service, and troubleshooting techniques for respiratory equipment to patients.- Educate and teach patients and caregivers how to use and care for respiratory equipment- Setting up equipment, explaining equipment to patients, explaining financial responsibilities to patients.- Complete all company, insurance and/or government provided paperwork timely and entirely. Such as Delivery tickets, safety checklist forms, patient booklet receipts, equipment specific instruction/cleaning forms, etc.- Equipment are CPAP, BiPAP, Oxygen, Nebulizers, etc. *Will double as a CSR at store location when not on location with patients*- Customer Service Specialists are responsible for learning and understanding the entire front-end process to ensure successful service for our patients- Answering inbound calls and making outbound calls, email- May be responsible for obtaining, analyze, and verify the accuracy of information received from referrals, create orders, and or schedule the patient to receive equipment as ordered by their doctor- Answer all calls and emails in a timely manner, in adherence to their goals- Process orders, route calls to the appropriate resources, and follow up on customer calls where necessary ON-CALL ONCE THEY GO DIRECT:They have a rotation sign up sheet where employees from all locations give their availability or unavailability for the coming month. They will be able to work remote during their on-call days. They will be working &quot;on call&quot; 1-3 times per month. Some people genuinely enjoy it, so that allows other people to not have to do it as much. They will log their hours for however long they are on the phone with each customer, sometimes there will be days they do not receive a single call. For the time they log, they will receive their hourly wage. Even if they do not take ANY calls, they will still receive their stipend (see below). They don&#39;t necessarily need to be at home for these days, but they MUST be somewhere with their computer/wi-fi and it must be a private area due to the confidential information they will be discussing over the phone. - M-F 5pm-9pm with a $25 stipend- Sat and Sun 9am-9pm with a $60 stipend

DescriptionSummary:If you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit for this opportunity. You’ll be the first contact for our customers: answering billing questions, taking payments, assisting with portal login and navigation, and general inquiries. Job Responsibilities: • Phone servicing of billing inquiries, taking payments, client concerns, portal navigation assistance, etc.• Provide excellent customer service and accurate information via incoming telephone calls, text chats and email in a fast-paced, automated, high-volume contact center environment• Assume ownership and accountability in handling customer requests in an efficient, accurate and professional manner• Demonstrate the ability to analyze information to make appropriate decisions and solve problems, while maintaining a pleasant phone experience for the caller• Perform basic mathematic calculations, such as percentages, addition, division and subtraction calculations to respond to customer inquiries• Effectively navigate multiple system applications to research, analyze and resolve requests, inquiries &amp; concerns• Maintain established levels of productivity, service, and quality standards• Learn and comply with corporate policies, regulatory standards (SOX), business processes (PCI) and procedures• Complete additional tasks and other projects/duties as assigned• Work overtime as needed Skills &amp; QualificationsSkills:-• Effective, strong, and service focused communication skills, both verbal and written• Strong decision-making velocity in a fast-paced, high-volume phone contact center environment• Proficient computer skills (keyboarding, login, web/cloud navigation), Microsoft 360 (Excel, Word, Outlook, Teams), multi-monitor usage and multi-tasking• Demonstrate professionalism, personal accountability, reliability and taking personal pride in the handling of inquiries from our customers and agency partners• Ability to manage competing demands, handle stressful situations, problem solving and strong decision velocityEducation/Experience• Minimum of high school diploma or equivalent; college degree or currently pursuing is a plus!• Experience in a high-volume contact center with a strong focus on superior service is a plus!• 1-2 years Customer Service experience

Currently seeking a Customer Service Representative to join our team! This role is located in Beaverton, OR and has a hybrid option after training. Job Description:<ul><li>Manage customer accounts, receiving and accurately posting payments.</li><li>Inform customers about the status of their accounts in a timely manner.</li><li>Collect payments from customers to bring overdue accounts current.</li><li>Investigate billing related questions and work directly with customers to resolve any issues</li></ul> Skills &amp; Qualifications<ul><li>2+ years of customer service experience required. </li><li>1-2 years of success working in a billing or call center is strongly preferred.</li><li>Proficient in Microsoft Office. </li></ul>

Customer Service Representative (Hybrid)

ESSENTIAL DUTIES AND RESPONSIBILITIES <ul><li>Responds to customer inquires and resolves customer issues in an efficient and timely manner.</li><li>Provides written responses to emails.</li><li>Adheres to established document policies and procedures.</li><li>Accomplishes special projects as assigned.</li><li>Completes routine administrative tasks.</li><li>Services walk-in customer inquiries.</li><li>Other miscellaneous duties and responsibilities as assigned.</li></ul>

Customer Service Representative - $18/hr - Weekly Pay - Start Next Week!

DescriptionAnswer all calls and emails in a timely manner, in adherence to their goalsDocument all call information according to standard operating proceduresAnswer questions about products and services, retail stores, general service line information and other information as necessary based on customer call needsProcess orders, route calls to appropriate resource, and follow up on customer calls where necessaryReview all required documentation to ensure accuracyAccurately process, verify, and/or submit documentation and ordersComplete insurance verification to determine patient’s eligibility, coverage, co-insurances, and deductiblesObtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when requiredMust be able to navigate through multiple online EMR systems to obtain applicable documentationEnter and review all pertinent information in EMR system including authorizations and expiration datesCommunicate with Customer Service and Management on an on-going basis regarding any noticed trends with insurance companiesVerify insurance carriers are listed in the company’s database system, if not request the new carrier is enteredResponsible for contacting patient when documentation received does not meet payer guidelines to provide updates and offer additional options to facilitate the referral process.

Customer Service Representative - HIRING ASAP

Description<ul><li>Customer service representative working in a call center environment</li><li>Handling inbound calls and some follow up calls</li><li>Answers calls and questions on prior authorization, general questions and some confidential information</li><li>Great customer service with high level attention to detail. Entering information accurately</li><li>Measured on Quality and Accuracy might range from 50-100 calls a day depending on complexity.</li><li>Utilize multiple systems and programs to track information and update communication with customers</li></ul>Additional Skills &amp; QualificationsCandidates must have the following- Tenure of 1 year in jobs- At least a year of high volume call center experience in last 2-3 years- Typing at least 30wpm- Computer knowledge and skills Experience LevelIntermediate Level

Customer Service Representative | 21hr

TEKsystems is looking to hire several Customer Service Representatives to work for a client in the Cincinatti,OH area. This opporutntiy will take place ON-SITE. Reputable company, competitive pay, hybrid available if time goes on -- Client is truly looking for candidates wishing to find a career path. They offer a development roadmap through the two years with opportunities to pursue several positions in this department and others. Qualifications<ul><li>Demonstrated ability in providing excellent customer service</li><li>1+ years of experience working in a high call volume service center</li><li>Working knowledge of database software, such as Jack Henry Silverlake or other customer information systems</li><li>Strong interpersonal, verbal, and written communication skills</li></ul>Job Description·      Answer customer inquiries relating to bank products and services. Inquires may be received via telephone calls delivered through call routing technology or through digital channels such as email, social media, and online chat.·       Recognize sales opportunities and refer clients to sales associates·       Remain current on products, services, policies, and procedures·       Resolve customer inquiries or issues with respect to any loan product offered by First Financial Bank·       Resolve customer issues through account research and utilization of support materials and resources·       Perform customer account transaction and maintenance activities accurately·       Strive for first contact resolution of customer inquiries, transactions, and problem resolution·       Escalate customer requests requiring additional knowledge or expertise as defined by department leadership TrainingThe first couple weeks will be paid training on site. Work Environment/ HoursFast paced call center environment. Monday-Friday 8am-5pm If interested, please apply with your most up to date resume and a recruiter will reach out you right away!

Customer Service Representative- ON SITE

TEKsystems is looking to hire several Customer Service Representatives to work for a Healthcare client based in White Plains, NY. These positions would take place ON SITE in a newly furnished office.  These are entry level positions with one of the top healthcare organizations in the White Plains, NY area.  These positions would interview right away and start as soon as a new hire was available.   We are seeking an individual that would be generally responsible for:<ul><li>Field calls from clients &amp; customers regarding pension plans, healthcare plans, and financial information</li><li>Receive upward of 70-100 per day</li><li>Enter customer info/conversation info into database while fielding inbound call</li><li>Field calls with the utmost level of customer service</li></ul>Qualifications: <ul><li>1-3 years Call Center experience </li><li>High call volume experience</li><li>Flexibility to work 11-8 shift &amp; Saturdays if asked</li></ul>Hours/Shift/Work Environment:Mon – Fri 40-hour work week, either 8:00am-4:30 or 9:00am- 5:30pm to startMUST be able to pivot to an 11am-8pm shift after training with the occasional Saturday This is a fast-paced call center that is results driven but does operate in a more laid-back fashion compared to other call centers.   Pay$18-20/hr (based off experience, flexible here) If interested, please apply with your most up to date resume and a recruiter will contact you directly. Looking forward to connecting!

Role: Customer Service Specialist Description of work to be performed: All of the work the other roles provide leads up to the Customer Service Specialist. This is one of the most important roles on the client communication side for the company. As a Customer Service Specialist, you will be communicating with clients, explaining rejections, obtaining authorizations, and requesting additional information. If their customers need answers, they provide it to them. They will completely serve as the middleman between the clients and the entities they work with to get the records or data. Specified productivity speed/number of tasks/amount of material: They will be doing outbound and inbound calls, but not a lot. There is a hard email platform that a lot of that information for their customers comes through, so a lot of them are mainly emailing. 70% emailing, 30% calling. Time frame for completion: Monday through Friday from 8AM - 5PM Background:<ul><li>Call Center background</li><li>Some of the best candidates are knowledgeable and well-spoken.</li><li>Strong leadership, multitasking, and problem-solving.</li><li>Anyone with a medical or legal background can easily pick up on some of the language as well.</li><li>Call Center escalation teams experience.</li></ul> Additional Skills &amp; Qualifications<ul><li>Excel- A lot of the files will be put in Excel</li><li>Customer Service- They would like to see some sort of background in customer service, so when they are calling patients, they have a good manner.</li><li>Attention to Detail- Verify if details are missing and what they must correct</li><li>2+ years of experience in escalation calls/emails.</li></ul>

Customer Service Specialist

Description
					All of the work the other roles provide lead up to the Customer Service Specialist. This is one of the most important roles on the client communication side for the company. They are talking to the clients, explaining rejections, obtaining authorizations, and reaching out for additional information. If their customers need answers, they provide it to them. They will completely serve as the middle man between the clients and the entities they work with to get the records or data. They will be doing outbound and inbound calls, but not a lot. There is a hard email platform that a lot of that information for their customers comes through, so a lot of them are mainly emailing. 70% emailing, 30% calling. She mentioned that if there is a &quot;spicy&quot; email, that&#39;s when they make the call to give them the one on one attention. Client reaches out asking for an update, and this Customer Service Specialist reaches out to find out the answers and figure out the records process to get them answers. Whatever they might be missing, this person finds. They are the tether between the customer and the rest of the operation.

Call Center background could be the answer in the type of candidate to look for, if they are really strong with emails from attorneys. They need to know that they may not be too nice, and are very demanding clients. Some of the best candidates are knowledgeable and well spoken, and come from a location that has angry customers. They need to know that they are not telling a customer that they are wrong, and understanding they need to find the answer. They could be credit card service, airline service, debt collectors, tire shop service, lots of different options of what they are if they can professionally handle complaints to get resolutions.
What this manager wants in particular is strong leadership, multitasking and solving problems. Anyone with medical or legal background can easily pick up on some of the language as well. If they are a Customer Service Rep for Amazon, that could work. If they worked for Call Center escalation teams, that could be great.
					Skills
					Customer support, Customer service, Electronic health record, Medical record, Electronic medical record, Excel, Microsoft office, document processing
					Top Skills Details
					Customer support,Customer service,Electronic health record,Medical record,Electronic medical record
					Additional Skills &amp; Qualifications
					Excel- A lot of the files will be putting in Excel
Customer Service- They would like to see some sort of background in Customer Service, so when they are calling patients they have good manner
Attention to Detail- Verify if details are missing and what they must correct
2+ years experience in this sort of info
					Experience Level
					Entry Level

<h1>Job Title: Customer Service Supervisor</h1> <h4>Job Summary:</h4>We are seeking a motivated and experiencedCustomer Service Supervisorto lead a team of customer service representatives in delivering exceptional service and support. This role is responsible for overseeing daily operations, coaching team members, resolving escalated issues, and driving continuous improvement in customer satisfaction and service efficiency.<h4>Key Responsibilities:</h4><ul><li>Supervise and support a team of customer service representatives, ensuring high performance and adherence to service standards.</li><li>Monitor daily operations, including call/email/chat volumes, response times, and customer interactions, to ensure timely and effective service.</li><li>Handle escalated customer inquiries and complaints with professionalism and a focus on resolution.</li><li>Train, mentor, and develop team members through regular feedback, coaching sessions, and performance evaluations.</li><li>Collaborate with other departments (e.g., sales, logistics, technical support) to resolve customer issues and improve service delivery.</li><li>Analyze customer service metrics and prepare reports to identify trends, areas for improvement, and team performance.</li><li>Assist in developing and implementing customer service policies, procedures, and best practices.</li><li>Foster a positive and customer-focused team culture.</li></ul><h4>Qualifications:</h4><ul><li>Associate or Bachelor’s degree in Business, Communications, or a related field (or equivalent experience).</li><li>3+ years of experience in customer service, with at least 1 year in a supervisory or leadership role.</li><li>Strong interpersonal and communication skills, with the ability to lead and motivate a team.</li><li>Proficiency in customer service software (e.g., CRM systems, ticketing platforms).</li><li>Excellent problem-solving and conflict-resolution abilities.</li><li>Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.</li></ul>

Customer Service Supervisor

<h3>Key Responsibilities:</h3><ul><li>Supervise and support the Customer Experience team, including performance evaluations, attendance, and training.</li><li>Foster strong relationships with new and existing customers to drive retention and growth.</li><li>Identify and implement process improvements to enhance team efficiency and customer satisfaction.</li><li>Provide training and mentorship to team members.</li><li>Review customer orders and quotes daily for accuracy and completeness.</li><li>Assist with complex customer interactions and escalations.</li><li>Monitor and support the order entry process to ensure smooth operations.</li><li>Maintain a clean, professional, and organized work environment.</li><li>Actively participate in company-wide quality, efficiency, and cost-saving initiatives.</li><li>Perform other duties as assigned.</li></ul><h3>Required Qualifications:</h3><ul><li>2–5 years of supervisory experience in a customer service environment.</li><li>Proficiency with SAP.</li><li>Excellent phone communication skills.</li><li>Strong mechanical aptitude.</li><li>Exceptional attention to detail and organizational skills.</li><li>Proven leadership capabilities.</li><li>Strong comprehension and memory retention skills.</li></ul>Submit your resume outlining your relevant experience and why you&#39;re a great fit for this role today!

TEKsystems is currently supporting a client in Burlington County, NJ in search for a Customer Support Specialist . This position will will be responsible for customer support across various channels to ensure job installations have been completed as contracted, all required documents are in CRM for invoicing and ensuring overall customer satisfaction. Description:<ul><li>Support divisions by communicating with customers and subcontractors during completion of installation</li><li>Follow policy and procedures to audit documents and information in system to support invoicing team</li><li>Follow up with customers after installation to collect final payment and/or documents needed to invoice</li><li>Handle all inbound calls to ensure resolution</li><li>Effectively communicate with divisions with needs upon completion of installation for additional services needed or if documents and/or data is needed in the system</li><li>Adhere to established company processes and procedures related to customer experience, ensuring consistency and quality in customer interactions</li><li>Other duties as assigned</li></ul> Qualifications:<ul><li>Customer service and administration experience</li><li>Microsoft office</li><li>Strong communication</li><li>Strong attention to detail</li></ul> Additional Details:<ul><li>Schedule: Monday-Friday, this is an on-site position</li><li>Training- 9am-5:30pm for 3-4 weeks</li><li>Regular shift- 10:30am-7pm</li><li>Contract-to-hire opportunity</li><li>Full benefits and 401K immediately upon starting</li><li>Ability to learn and grow with a dynamic team</li></ul>

Customer Support Specialist

Highlight:<ul><li>Industry: Healthcare and Legal</li><li>Employment Type: Contract to Hire (6 Months)</li><li>Location: Loma Linda, CA</li></ul>Benefits of this Role:<ul><li>Opportunity to work in a top Legal and Healthcare Company in the country</li><li>Work with a large team to help develop skills</li><li>Leadership that looks to promote from within</li></ul>A Day in the Role:<ul><li>Working with Legal and Healthcare Clients to solve problems</li><li>Quality control to verify information on all documents and records processing</li><li>Calling or emailing clients to verify or update information on the record</li><li>Running through checklist to make sure all records are ready to be processed</li></ul>Requirements:<ul><li>1+ years in an office setting processing documents</li><li>Certifications or Trainings preferred</li></ul>We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protectedclassification. Eligibility requirements apply to some benefitsand may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:<ul><li>Medical, dental &amp; vision</li><li>401(k)/Roth</li><li>Insurance (Basic/Supplemental Life &amp; AD&amp;D)</li><li>Short and long-term disability</li><li>Health and Dependent Care Spending Accounts (HAS &amp; DCFSA)</li><li>Transportation benefits</li><li>Employee Assistance Program</li><li>Time off/Leave (PTO, Vacation, or Sick Leave) </li></ul>

TEKsystems is currently supporting a transportation client with a customer support opening in Burlington County, NJ. This role will support the customer service team with various tasks to ensure operational goals are met. Applicants with strong communication and administrative skills are encouraged to apply. Description<ul><li>Operational support for logistics and customer service team</li><li>Support customer requests and provide a high level customer experience </li><li>Timely and accurate system updates </li><li>Administrative support for operations</li></ul> Qualifications<ul><li>2+ years of customer service and administrative skills</li><li>Microsoft office</li><li>Strong communication skills</li><li>Ability to work in a fast paced environment</li></ul>

Seeking a Palo Alto Security Engineer 100% Remotew2 contract12 Month+ contract EXTERNAL NOTES: 1) Palo Alto engineering experience – this person will be responsible managing things like issues from a configuration perspective, keeping up with vulnerability remediation, etc. While this person can have familiarity with other firewall solutions, it’s vital that this person have Palo Alto experience because it’s a zone-based policy.2) Any sort of exposure with other security tools or solutions would be relevant, as they have a diverse environment – this person should be comfortable going into detail on their toolset exposure throughout their career.3) Desire to work on ‘business as usual’ engineering work, but also project work – this team is pulled into projects on a regular basis, so the desire and ability to be involved in diverse project work is always beneficiaIMPORTANT: This person must have some sort of additional security tools/solution exposure. Please do not send this information externally, but the most relevant would be: Palo Prisma, Zscaler, Securonix, CrowdStrike, Guardium, Tufin (or Firemon), Azure, etc. Project Story: With the growth the Bank has experienced in the last two years, the Cyber Security Engineering team has been involved in many projects, as well as their day-to-day jobs. In order to manage their influx of work, they are looking for a WAF Engineer and two Palo Alto Engineers to support their ‘business as usual’ work, while their senior engineers are involved in projects and new project charters to support the Bank.SkillsRisk analysis, vulnerability management, data loss prevention, symantec

Cyber Security Engineer (Palo Alto)

DescriptionParticipate in all aspects of information systems and network security including intrusion detection, incident response, vulnerability assessment, application security and compliance with the corporate information security policy. Primarily be responsible for implementing, operating and improving security technologies including DLP, Antivirus, IPS/IDS, End Point Protection, Database Activity Monitoring, Web Application Firewall and processes. Location is in West Point, GA and it is an onsite position.ESSENTIAL FUNCTIONS:o Design, build, test and deploy new security technologies, which include the development of the operational manual and run books.o Provides technical security operations services to support and update existing security systems and works to automate processes related to security implementations, monitoring, and enforcement.o Investigates, recommends, evaluates, deploys and integrates operational security tools and techniques to improve our ability to protect corporate assets and infrastructure. Participate in technical risk assessments and security exposure analyses of systems, networks and business applications.o Analyzes network security elements and overall network security architectural designs to ensure secure and optimal system and network performance and cost effectiveness.o Oversees the installation, configuration and supportive processes of security technologies.\.o Participate in or lead the Incident Response activities.o Interacts with internal and external clients on security operations requirements, identifies security process and develops strategies/solutions to security issues.o Keeps fully abreast of trends and changing technologies as they relate to IT and Network Engineering and Information Security fieldso Lead or assist in periodic or ad-hoc security reports that provide relevant situational awareness to our sr stakeholders.• Security Operations / Administrationo Monitor and manage our networks and infrastructure environment for attacks, malicious software and possible intrusions, which includes the follow up of complete remediation of infected systems.o Required to be on-call (after hours) per the established rotational schedule.o Implement changes to our security technologies / infrastructure in accordance with standard and change control policies / procedures.o Evaluate, implement, tune and operate Security Solutions such as IPS, Vulnerability scanning tools, encryption capabilities, etc.o Monitor and recommend improvements of security technologies and their various reports.• Risk Management / Security Audit/Assessment Support / Ad-hoc support.o Support security audit / assessment related activities and compliance reviews.o Performs other task, duties and projects as assigned.o Provide Ad-hoc support as required. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. REQUIREMENTS:• High School Diploma• Roughly 3 years of IT experience with recent focus on IT Security endeavors.• Experience in medium to complex computing environments, with advanced knowledge in security technologies and services• Hands-on experience with at least two or more of the following Enterprise Security Technologies:o Network Intrusion Prevention / Detection o Virtual Private Networks; SSL, IPSec and Site-to-Site o Enterprise Class Stateful Inspection Firewalls o Network Access Controls in context to Identity managemento Windows Server OS &amp; Desktop OSo Network Packet Inspectiono Directory Services including LDAP, AD and Secure Authentication Technologies• Knowledge of implementing Information Security technologies and/or processes required. • Knowledge of defining Information Security strategies and frameworks• Knowledge of integrating security technologies into corporate operations frameworks.• Ability to communicate effectively with client staff at all levels, from technical to executive• Multi-task oriented in a team environment • Demonstrated ability to pay close attention to detail• Knowledge of Information Security risk assessment methodologies and standards• Experience developing technical documentation, including reports, proposals, statements of work, and whitepapers• Ability to work independently, undertaking and completing project tasks on schedule with minimal supervision.• Experience in Automotive Manufacturing Industry is a plus.• Ability to work onsite at or close to 100% of the time.SkillsFirewall, endpoint protection, Palo AltoTop Skills DetailsFirewall,endpoint protection,Palo AltoAdditional Skills &amp; QualificationsCandidate must be able to create and disable a rule within a firewall. They will be making multiple firewall changes through the line of the organization (roll up from HMMA to CA to Korea)Must have knowledge of host-based security IP Security tunnelsExperience LevelExpert

Cyber Security Engineer *No C2C*

DescriptionParticipate in all aspects of information systems and network security including intrusion detection, incident response, vulnerability assessment, application security and compliance with the corporate information security policy. Primarily be responsible for implementing, operating and improving security technologies including DLP, Antivirus, IPS/IDS, End Point Protection, Database Activity Monitoring, Web Application Firewall and processes. Location is Montgomery, AL and it is an onsite position.ESSENTIAL FUNCTIONS:o Design, build, test and deploy new security technologies, which include the development of the operational manual and run books.o Provides technical security operations services to support and update existing security systems and works to automate processes related to security implementations, monitoring, and enforcement.o Investigates, recommends, evaluates, deploys and integrates operational security tools and techniques to improve our ability to protect corporate assets and infrastructure. Participate in technical risk assessments and security exposure analyses of systems, networks and business applications.o Analyzes network security elements and overall network security architectural designs to ensure secure and optimal system and network performance and cost effectiveness.o Oversees the installation, configuration and supportive processes of security technologies.\.o Participate in or lead the Incident Response activities.o Interacts with internal and external clients on security operations requirements, identifies security process and develops strategies/solutions to security issues.o Keeps fully abreast of trends and changing technologies as they relate to IT and Network Engineering and Information Security fieldso Lead or assist in periodic or ad-hoc security reports that provide relevant situational awareness to our sr stakeholders.• Security Operations / Administrationo Monitor and manage our networks and infrastructure environment for attacks, malicious software and possible intrusions, which includes the follow up of complete remediation of infected systems.o Required to be on-call (after hours) per the established rotational schedule.o Implement changes to our security technologies / infrastructure in accordance with standard and change control policies / procedures.o Evaluate, implement, tune and operate Security Solutions such as IPS, Vulnerability scanning tools, encryption capabilities, etc.o Monitor and recommend improvements of security technologies and their various reports.• Risk Management / Security Audit/Assessment Support / Ad-hoc support.o Support security audit / assessment related activities and compliance reviews.o Performs other task, duties and projects as assigned.o Provide Ad-hoc support as required. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. REQUIREMENTS:• High School Diploma• Roughly 3 years of IT experience with recent focus on IT Security endeavors.• Experience in medium to complex computing environments, with advanced knowledge in security technologies and services• Hands-on experience with at least two or more of the following Enterprise Security Technologies:o Network Intrusion Prevention / Detection o Virtual Private Networks; SSL, IPSec and Site-to-Site o Enterprise Class Stateful Inspection Firewalls o Network Access Controls in context to Identity managemento Windows Server OS &amp; Desktop OSo Network Packet Inspectiono Directory Services including LDAP, AD and Secure Authentication Technologies• Knowledge of implementing Information Security technologies and/or processes required. • Knowledge of defining Information Security strategies and frameworks• Knowledge of integrating security technologies into corporate operations frameworks.• Ability to communicate effectively with client staff at all levels, from technical to executive• Multi-task oriented in a team environment • Demonstrated ability to pay close attention to detail• Knowledge of Information Security risk assessment methodologies and standards• Experience developing technical documentation, including reports, proposals, statements of work, and whitepapers• Ability to work independently, undertaking and completing project tasks on schedule with minimal supervision.• Experience in Automotive Manufacturing Industry is a plus.• Ability to work onsite at or close to 100% of the time.SkillsFirewall, endpoint protection, Palo AltoTop Skills DetailsFirewall,endpoint protection,Palo AltoAdditional Skills &amp; QualificationsCandidate must be able to create and disable a rule within a firewall. They will be making multiple firewall changes through the line of the organization (roll up from HMMA to CA to Korea)Must have knowledge of host-based security IP Security tunnelsExperience LevelEntry Level

The cybersecurity threat intelligence analyst is an advanced and highly trusted role supporting the information security program. Additionally, the cybersecurity threat intelligence analyst serves across all areas of threat intelligence to help inform and defend the business and protect brand reputation. The analyst monitors application, host and network threats, including external threat actors and rogue insiders. As a trusted member of the information security team and credit union industry, the analyst works closely with internal technical teams, business units and external entities aligned with the business, including private intelligence-sharing groups, law enforcement, government agencies and public affiliation peers. The cybersecurity threat intelligence analyst is responsible for conducting in-depth research, documenting threats, understanding the risk to the business, and sharing information with those who need to know. From the research conducted, the analyst will seek to uncover patterns and trends and be forward-thinking as to how threats may evolve. Furthermore, the analyst will participate in simulation exercises designed to uncover weaknesses related to threats, with the goal of implementing defensive solutions prior to attacks and disrupting attacks in progress. The analyst will also distill threat intelligence so technical and non-technical contacts can understand it and make educated decisions about next-step actions. ESSENTIAL POSITION FUNCTIONS:- Research current and emerging threats facing the business and industry sector.- Track threat actor infrastructure and associated malware families.- Experience with MITRE- Centralize multiple threat sources (premium, industry-shared, open-source, dark web), correlate indicators and threats, and distill actionable intelligence.- Use automation to efficiently streamline and de-duplicate threats for playbooks, but use human analysis for actionable decision-making.- Actively hunt for exposures and identify incidents warranting action to disrupt and remediate threats.- Use and assign indicator severity and impact ratings to determine appropriate plans of action.- Document threats into contextual reports outlining severity, urgency and impact, and ensure they can be understood by both management and technical teams.- Serve as a trusted advisor to establish credibility with business unit leadership and technical teams.- Share relevant information with stakeholders and make recommendations for next steps when facing threats.- Actively participate in threat hunting tabletop exercises to hone and strengthen skills across the team.- Evaluate and implement deception techniques designed to thwart adversaries.- Work with technical teams to demonstrate weaknesses/vulnerabilities and implement solutions to address them- Work closely with security leadership to instill cybersecurity policies and practices throughout business units to address security operations, incident response, application security and infrastructure.- Actively inform and engage in security projects across the business to disrupt active or potential threats.- Be readily available to participate in collaborative threat analysis meetings with internal and external trusted entities.- Maintain an up-to-date level of knowledge related to security threats, vulnerabilities and mitigations to reduce attack surface, and circulate it through business units.- Motivate business units to adopt cybersecurity controls to reduce attack surface.- Openly support the CISO, management team and executive leadership, even during tumultuous times.- Perform other duties as assigned. - Should possess excellent communication skills, both written and verbal.- Must possess good decision-making and analytical skills, and an ability to exercise good judgment. EXPERIENCE AND SKILLS: - Strong written and verbal communication skills across all levels of the organization.- Applicable knowledge of adversary tactics, techniques and procedures (TTPs), MITRE ATT&amp;ACK framework, CVSS, open source intelligence (OSINT) and deception techniques.- Demonstrated ability to investigate, handle and track incidents.- Proficient in SIEM, intrusion detection and prevention systems (IDS/IPS), threat intelligence platforms and security orchestration, automation and response (SOAR) solutions to centralize and manage incident and remediation workflow.- Ability to analyze incident logs, assess malware, and understand vulnerabilities and exploits, along with strong operating systems knowledge.- Experience in incident handling, vulnerability management, hacking tools, intelligence gathering and kill chain methodology.- Proven threat hunting experience and ability to track adversaries.- Demonstrated experience conducting tabletop exercises and adversary emulation.- Capable of working with diverse teams and promoting an enterprise-wide positive security culture.- Ability to maintain a high level of integrity, trustworthiness and confidence, with the highest level of professionalism.- Strong project management, multitasking and organizational skills.- Proficient with Python, PowerShell and Bash.- Ability to preserve credibility with the team and external constituents through sustained industry knowledge.- Ability to motivate teammates to achieve excellence and willingly shares knowledge- Demonstrated understanding and comprehension of a wide range of network and host cybersecurity solutions.- Proven trustworthiness and history of acting with integrity, taking pride in work, seeking to excel, being curious and adaptable, and communicating well.- Self-starter requiring minimal supervision.- Outstanding written and verbal, business and cybersecurity communication skills.- Highly organized and efficient. notes from qual call: Key Responsibilities:•	Understanding Current Threats: The candidate should help the organization understand the current threats they need to focus on, including threat modeling.•	Industry Relationships: They should have relationships and knowledge of the landscapes of threats against their sector, and particularly with those targeting US institutions.•	They need help on defining focus areas: The candidate needs to define what the organization should focus on, identify techniques used by threat actors, and adjust capabilities accordingly.•	Communication Skills: Excellent communication skills are essential to translate complex information effectively.•	Purple Teaming Capabilities: The candidate should have the ability to conduct purple teaming exercises to test and improve the organization&#39;s environment.Skillspenetration test, threat testing, monitoring, threat intelligence, Purple TeamTop Skills Detailspenetration test, threat testing, monitoring, threat intelligence, Purple TeamAdditional Skills &amp; QualificationsEDUCATION, EXPERIENCE, SKILLS AND ABILITIES: - High School Diploma or Equivalent Experience required.- Bachelor&#39;s degree in information assurance, computer science, engineering or related technical field preferred.- CISSP, GCTI, GCFE,GCIH, GREM, OSCP preferred, but not required. EXPERIENCE- Previous financial industry and customer service experience preferred.- At least 5-7 years of cybersecurity experience (or information technology coupled with cybersecurity), with at least 3-5 years in an intelligence or incident response security practitioner role. COMPUTER SKILLS:- Proficient in Microsoft applications (Word, Excel, Outlook). Must be proficient in technology applications including the Credit Union’s operating system and specialized software required for performance of position.- Proficient in security tools such as Linux, NMAP, Nessus, Rapid7 Nexpose, MetaSploit, etc.

Cybersecurity Threat Intelligence Analyst

DescriptionThe cybersecurity threat intelligence analyst is an advanced and highly trusted role supporting the credit union’s information security program. Additionally, the cybersecurity threat intelligence analyst serves across all areas of threat intelligence to help inform and defend the business and protect brand reputation. The analyst monitors application, host and network threats, including external threat actors and rogue insiders. As a trusted member of the information security team and credit union industry, the analyst works closely with internal technical teams, business units and external entities aligned with the business, including private intelligence-sharing groups, law enforcement, government agencies and public affiliation peers. The cybersecurity threat intelligence analyst is responsible for conducting in-depth research, documenting threats, understanding the risk to the business, and sharing information with those who need to know. From the research conducted, the analyst will seek to uncover patterns and trends and be forward-thinking as to how threats may evolve. Furthermore, the analyst will participate in simulation exercises designed to uncover weaknesses related to threats, with the goal of implementing defensive solutions prior to attacks and disrupting attacks in progress. The analyst will also distill threat intelligence so technical and non-technical contacts can understand it and make educated decisions about next-step actions. ESSENTIAL POSITION FUNCTIONS:- Research current and emerging threats facing the business and industry sector.- Track threat actor infrastructure and associated malware families.- Centralize multiple threat sources (premium, industry-shared, open-source, dark web), correlate indicators and threats, and distill actionable intelligence.- Use automation to efficiently streamline and de-duplicate threats for playbooks, but use human analysis for actionable decision-making.- Actively hunt for exposures and identify incidents warranting action to disrupt and remediate threats.- Use and assign indicator severity and impact ratings to determine appropriate plans of action.- Document threats into contextual reports outlining severity, urgency and impact, and ensure they can be understood by both management and technical teams.- Serve as a trusted advisor to establish credibility with business unit leadership and technical teams.- Share relevant information with stakeholders and make recommendations for next steps when facing threats.- Actively participate in threat hunting tabletop exercises to hone and strengthen skills across the team.- Evaluate and implement deception techniques designed to thwart adversaries.- Work with technical teams to demonstrate weaknesses/vulnerabilities and implement solutions to address them- Work closely with security leadership to instill cybersecurity policies and practices throughout business units to address security operations, incident response, application security and infrastructure.- Actively inform and engage in security projects across the business to disrupt active or potential threats.- Be readily available to participate in collaborative threat analysis meetings with internal and external trusted entities.- Maintain an up-to-date level of knowledge related to security threats, vulnerabilities and mitigations to reduce attack surface, and circulate it through business units.- Motivate business units to adopt cybersecurity controls to reduce attack surface.- Openly support the CISO, management team and executive leadership, even during tumultuous times.- Perform other duties as assigned. - Should possess excellent communication skills, both written and verbal.- Must possess good decision-making and analytical skills, and an ability to exercise good judgment. EXPERIENCE AND SKILLS: - Strong written and verbal communication skills across all levels of the organization.- Applicable knowledge of adversary tactics, techniques and procedures (TTPs), MITRE ATT&amp;ACK framework, CVSS, open source intelligence (OSINT) and deception techniques.- Demonstrated ability to investigate, handle and track incidents.- Proficient in SIEM, intrusion detection and prevention systems (IDS/IPS), threat intelligence platforms and security orchestration, automation and response (SOAR) solutions to centralize and manage incident and remediation workflow.- Ability to analyze incident logs, assess malware, and understand vulnerabilities and exploits, along with strong operating systems knowledge.- Experience in incident handling, vulnerability management, hacking tools, intelligence gathering and kill chain methodology.- Proven threat hunting experience and ability to track adversaries.- Demonstrated experience conducting tabletop exercises and adversary emulation.- Capable of working with diverse teams and promoting an enterprise-wide positive security culture.- Ability to maintain a high level of integrity, trustworthiness and confidence, with the highest level of professionalism.- Strong project management, multitasking and organizational skills.- Proficient with Python, PowerShell and Bash.- Ability to preserve credibility with the team and external constituents through sustained industry knowledge.- Ability to motivate teammates to achieve excellence and willingly shares knowledge- Demonstrated understanding and comprehension of a wide range of network and host cybersecurity solutions.- Proven trustworthiness and history of acting with integrity, taking pride in work, seeking to excel, being curious and adaptable, and communicating well.- Self-starter requiring minimal supervision.- Outstanding written and verbal, business and cybersecurity communication skills.- Highly organized and efficient. notes from qual call: Key Responsibilities:•	Understanding Current Threats: The candidate should help the organization understand the current threats they need to focus on, including threat modeling.•	Industry Relationships: They should have relationships and knowledge of the landscapes of threats against their sector, and particularly with those targeting US institutions.•	They need help on defining focus areas: The candidate needs to define what the organization should focus on, identify techniques used by threat actors, and adjust our clients capabilities accordingly.•	Communication Skills: Excellent communication skills are essential to translate complex information effectively.•	Purple Teaming Capabilities: The candidate should have the ability to conduct purple teaming exercises to test and improve the organization&#39;s environment.Skillspenetration test, threat testing, monitoring, threat intelligence, Purple TeamTop Skills Detailspenetration test,threat testing,monitoring,threat intelligence,Purple TeamAdditional Skills &amp; QualificationsEDUCATION, EXPERIENCE, SKILLS AND ABILITIES: - High School Diploma or Equivalent Experience required.- Bachelor&#39;s degree in information assurance, computer science, engineering or related technical field preferred.- CISSP, GCTI, GCFE,GCIH, GREM, OSCP preferred, but not required. EXPERIENCE- Previous financial industry and customer service experience preferred.- At least 5-7 years of cybersecurity experience (or information technology coupled with cybersecurity), with at least 3-5 years in an intelligence or incident response security practitioner role. COMPUTER SKILLS:- Proficient in Microsoft applications (Word, Excel, Outlook). Must be proficient in technology applications including the Credit Union’s operating system and specialized software required for performance of position.- Proficient in security tools such as Linux, NMAP, Nessus, Rapid7 Nexpose, MetaSploit, etc.

Cybersecurity Threat Intelligence Engineer

DescriptionOur client specializes in 4 major telecommunications categories-land mobile radio, in-building wireless systems, Intelligent transportation systems, and physical security. Our client has a number of in-building projects that they will work on over the next few years, this includes the construction and maintenance of in-building wireless access points. They are currently supporting projects in the federal, state and local government, and education, transportation, and healthcare field. This scope specifically is for the Baltimore market to help support an increase in workload including wireless installation, cable management, testing, troubleshooting, customer service, customer relations, etc. They will be supporting our client&#39;s customers that are tied into the AT&amp;T network. This person must have low volt coax installation, racking and stacking, dressing and labeling experience (testing/troubleshooting is a plus). They should also have fiber experience. DAS experience is nice but not a must for this role. Top Skills Details<ul><li>1+ years of cable installation experience including ISP cabling, coax, fiber, cat 5, cat 6, rack/stack, terminations, etc. (testing/troubleshooting is a huge plus but not needed).</li><li>Solid knowledge of hand tools and mechanical aptitude (telecommunications preferred).</li><li>Reliability, strong work ethic, and good communication is a must have.</li></ul>

DAS Installer

DescriptionThe Billing Analyst I is responsible for overseeing the billing process to ensure accuracy and resolve any discrepancies for insurance payors and healthcare billing. This role works closely with cross-functional teams, such as Finance and Billing, to optimize the billing cycle and ensure accurate revenue capture. Additionally, the Billing Analyst will assist with maintaining and updating work instructions (WI) and/or standard operating procedures (SOPs). Billing Operations:• Maintain and update billing records, including contracts, rates, and account details in the billing systems.• Assist in validating payor fee schedules and identify price tables that need updates, ensuring changes are reflected in the system and tracked on the price table tracking sheet.• Conduct research and complete templates for payor add requests to ensure accuracy in the billing system.• Understand and help communicate the impacts of system enhancements to the relevant teams.Analysis &amp; Reporting:• Analyze billing data to identify trends, discrepancies, and opportunities for improving billing accuracy and efficiency.Process Improvement:• Assist in identifying and implementing improvements to billing processes and systems to enhance accuracy and efficiency. Additional Skills &amp; Qualifications• 4 years of experience in a billing, accounts receivable, or financial analysis role.• Strong knowledge of billing processes, procedures, and systems.• Proficiency with billing systems (e.g., Brightree, SAP, Oracle, QuickBooks) and Microsoft Office, particularly Excel.

DME Billing Analyst

Our client is seeking to hire Intermediate Cabling professionals who want to work in a Data Center environment.  Our client is wanting to hire individuals with a passion for supporting the data center infrastructure! Candidates with hands on experience in troubleshooting network cable infrastructure are encouraged to apply. Our Data Center Technicians will be responsible for physical upgrades, implementation, optimizations and troubleshooting onsite for the data center. Techs will deploy test and address issues with network cabling in a DC enviornment. Employees will need to be able to troubleshoot any related issues, run diagnostics, create documentation, etc. Responsibilities- <ul><li>Conduct validation and quality checks on Level 1 physical cabling, including fiber mesh installations, following established inspection and documentation procedures.</li><li>Support network infrastructure by deploying and maintaining physical components and collaborating with cross-functional teams for smooth operations.</li><li>Monitor progress and drive improvements by tracking task completion and identifying opportunities to enhance processes.</li><li>Contribute to team development through onboarding, mentoring, and refining operational documentation and procedures.</li></ul> Experience Level: Intermediate Level (Minimum of 2 years of relevant Data Center Experience.)

Data Center Cable Technician

<h3>Position Overview:</h3>We are looking for a motivated and dependable OSP Helper to support our team in maintaining and expanding fiber infrastructure at our data center. This is an excellent opportunity to learn from experienced technicians and grow your career in the telecommunications and data center industry. <h3>Key Responsibilities:</h3><ul><li>Assist with the installation, pulling, and routing of fiber optic and copper cables</li><li>Support trenching, conduit installation, and handhole placement</li><li>Help maintain accurate records of cable routes and infrastructure</li><li>Perform basic testing and troubleshooting under supervision</li><li>Ensure work areas are clean, safe, and organized</li><li>Follow safety protocols and wear appropriate PPE at all times</li></ul><h3>Qualifications:</h3><ul><li>High school diploma or equivalent</li><li>0–2 years of experience in construction, cabling, or related field</li><li>Willingness to work outdoors in various weather conditions</li><li>Ability to lift and carry up to 50 lbs</li><li>Strong work ethic and eagerness to learn</li><li>Valid driver’s license preferred</li></ul><h3>Preferred Skills (Not Required):</h3><ul><li>Familiarity with fiber optic cabling and splicing</li><li>Experience using hand tools and power tools</li><li>Knowledge of OSP construction practices</li></ul><h3>What We Offer:</h3><ul><li>On-the-job training and mentorship</li><li>Opportunities for advancement into technician roles</li><li>Health, dental, and vision insurance</li><li>Paid time off and holidays</li><li>A supportive and safety-focused work environment</li></ul>

Data Center Construction Helper

TEKsystems has a client that is looking for a Data Center Engineer whose primary role will be servicing, monitoring and maintaining their enterprise network. Other duties will include:o Review system messages, inspect equipment, and report issues to ensure hardware functionality and minimize downtime.o Familiarity with monitoring tools (SolarWinds) monitoring or any software/ hardware failures and data center cooling, AC, humidity, fire panels, etc.o Familiarity with network equipment, including routers, switches, and firewalls, ensuring reliable connectivityo Forecast resource requirements and coordinate with teams to scale data center operations based on evolving needs.o Troubleshoot and respond to critical failures and emergencies, addressing hardware, network, or software issues and escalating when necessary.o Develop and execute disaster recovery and backup plans to protect data and ensure business continuity during emergencieso Maintain documentation of equipment, incidents, and maintenance activities, keeping records up to date for audit and troubleshooting purposes.o Monitor power distribution and cooling systems to maintain optimal environmental conditions, ensuring energy efficiency and system reliabilityo Prepare assets for disposal or relocation as needed, following established processes for decommissioning hardware.o Create and assist with incident tickets, providing technical support and problem resolution in coordination with other IT teams. Top Skills DetailsData center, Monitoring tools, SolarWinds

Data Center Engineer

DescriptionRUSH Medical Center is looking for a Data Center Engineer whose primary role will be servicing, monitoring and maintaing RUSH&#39;s enterprise network. Other duties will include:o Review system messages, inspect equipment, and report issues to ensure hardware functionality and minimize downtime.o Familiarity with monitoring tools (solarwinds) monitoring or any software/ hardware failures and data center cooling, AC, humidity, fire panels, etc.o Familiarity with network equipment, including routers, switches, and firewalls, ensuring reliable connectivityo Forecast resource requirements and coordinate with teams to scale data center operations based on evolving needs.o Troubleshoot and respond to critical failures and emergencies, addressing hardware, network, or software issues and escalating when necessary.o Develop and execute disaster recovery and backup plans to protect data and ensure business continuity during emergencieso Maintain documentation of equipment, incidents, and maintenance activities, keeping records up to date for audit and troubleshooting purposes.o Monitor power distribution and cooling systems to maintain optimal environmental conditions, ensuring energy efficiency and system reliabilityo Prepare assets for disposal or relocation as needed, following established processes for decommissioning hardware.o Create and assist with incident tickets, providing technical support and problem resolution in coordination with other IT teams.SkillsData center, monitoring tools, solarwinds, cooling, noc, Data center maintenance, Cable, Cabling, Hardware troubleshooting, Racking, StackingTop Skills DetailsData center,monitoring tools,solarwinds,cooling,noc,Data center maintenanceAdditional Skills &amp; QualificationsCandidates need to be team players and have solid communication skills. Candidates should be flexible and be able to cover other shifts when needed.

DescriptionInstalls/Implement or upgrades Dell products in an Open Systems environment. Configures, installs, troubleshoots, and supports Dell products and the integration of these products with others. Provides custom integration and implementation support on customer site. Performs basic to high complex and/or extended-stay software implementations. Communicates status of project and all applicable customer issues to the project manager. When applicable, advises project manager on level of effort required to perform assigned implementations. Adheres to proper alert and escalation procedures. Keeps appropriate management personnel informed in accordance to Dell policies; seeks advice or assistance from project PMO and management during difficult customer situations. Works in conjunction with Dell customer support colleagues to ensure effective resolution of technical issues encountered during implementations. Ensures a high degree of Customer satisfaction through resolution of customer situations, handling product issues, knowledge transfer, acting as advisor of new functions of the Dell technology and upgrades. Performs according to established safety standards. Reports unsafe situations and recommends improvements. Prepares, maintains, and submits activity/progress reports and time recording/management reports in accordance with published procedures. Maintains awareness of existing, or potential, customer software, hardware, and machine situations. Proactively alerts Customer and project manager of potential problems based upon working knowledge of software and hardware compatibility within the Customer&#39;s environment. Stays current on technical specifications and hardware requirements of Dell software products, including new and soon to be released products. Guidance:Provides operational support to customers for implementations and management of Dell solutions. Works closely with the Customer on Dell Best Practices; ensures Dell solutions work as intended in the Customer&#39;s environment. Problem Solving:Provides software related custom integration and implements best-practices on Dell products at the Customer site; this may include pre-site inspection, troubleshooting, transfer of best practices, customization, and integration for the Customer. Has the ability to solve IT challenges, obstacles, and able to implement complex Enterprise Deployments. Principal Accountabilities:- Proactively identifies potential issues and drives resolution to avoid Customer impact and facilitate continuous improvement.- Have demonstrated knowledge, experience and expertise in implementation and integration- Understands technology architecture, product requirements and technical interdependencies- Familiar with industry standards and vendor specifications- Works with the Project Manager and solution architect as needed- Able to solve IT challenges, obstacles, and implementation of complex enterprise deployments- Platform-level professional skilled in aspects of designs and the physical integration of enterprise solutions- Able to establish credibility with leaders and individual contributors (E.G. Sr Mgr., mgr., Staff)- Builds and sustains effective communications with all stakeholders and cross -functional teams in an effort to maximize the customer experience and relationships.- Performs specific delivery activities for a single customer.- Assists coordinating development and consolidation of technical and process documentation- Interactions are primarily with Dell Project Manager and begins to develop relationship with Customer. PowerScale: Installs the back-end network switches.Plugs in the power and network cabling.Installs the PowerScale or Isilon hardware.Creates a new PowerScale cluster.Reimage Node when required PowerStore: Install the PowerStore Enclosure ExpansionUnpack Storage Enclosure and Verify ComponentsInstall Storage Enclosure Components into a RackCable the Storage Enclosure ComponentsAttach the Storage Enclosure with ArrayPackaging Materials DisposalVerify System Recognized the Enclosure Unity:Unpack and inspect hardwareUnpack IO Modules, DAEs and Verify ComponentsRack, mount, and/or position the product &amp; componentsInstall and route power cables / front-end and back-end cablesInstall and route data cablesApply labels to customer provided/newly installed cables. (Tool-kit recommendations)Power on equipmentCheck for error lights; run system obvious issuesFor installs update software or firmware, if applicable (may require additional hours)Install HBA/NIC adapters on Dell equipment, if applicableInstall, route, and label host to storage connectivity cablesInstallation of server(s) or host(s)Installation of HBAs and/or drivers into non-Dell serversInstallation or configuration of any networking switches (Ethernet or Fibre Channel)SkillsPowerScale, PowerStore, Unity, Dell, IMAC, Install, Upgrade, rack and stackTop Skills DetailsPowerScale,PowerStore,Unity,Dell,IMAC,Install,Upgrade,rack and stackAdditional Skills &amp; QualificationsExperience and Qualifications:- 3-5 years related technical experience in a professional role- Platform professional level equivalent training (formerly known as DCSE 2000)- Passed SABA Level-2 “Implement” Learning Path curriculum for each applicable product family for which they will provide Services.

Are you interested in gaining an opportunity with an organization that could prosper your IT career from a small amount of experience to wherever your IT career goals align? This opportunity would allow someone to transfer an internship or an IT degree into a lifelong career in IT. This opportunity is also suitable for any level of an IT support individual* One of TEKsystems clients is looking for multiple qualified candidates to support their IT department&#39;s Datacenter Technician team. This is a great opportunity for someone to get their foot in the door with a local enterprise company. This is also a great opportunity for someone to grow their skills within IT and have the opportunity to advance their careers within IT. They are currently looking for individuals who are looking to grow within their company. Job Description:For this position you will be tasked with maintaining the hardware infrastructure of the latest cloud computing server technologies. The ideal candidate will be able to quickly and accurately resolve issues with server and network hardware through root cause analysis with a solid understanding of computers, servers, network devices and command line diagnostics. You must possess: technical aptitude and the ability to communicate advanced technical information with a variety individuals of varying technical knowledge, good situational awareness, the capability to contribute to strong inter and intra-team development, strong analytical skills, demonstrated problem solving ability, and the ability to operate solo or as part of a team with varying degrees of supervision. This position requires the ability to successfully operate in high-pressure, time-sensitive situations while handling multiple critical priorities simultaneously. Successful candidates must be able to demonstrate effective examples of situations where personal initiative and judgment were used to benefit team objectives. Additional Skills:1+ year of Computer Hardware experience.1+ years of Computer Networking experience.1+ years of Linux Operating Systems experience.All physical requirements are expected with reasonable accommodations. Candidates should be able to lift up to 50lbs and or work in elevated locations *Please apply if you&#39;re interested in hearing more abou﻿t the opportunity and if you feel you&#39;re capable of completing any of these job duties* *We are looking to set up interviews as early as this week* * CompTIA Certifications are desirable for this role * *Medical, Dental, and Vision Benefits Offered from Day One* * If you are interested in hearing more about this opportunity, please send your updated resume and contact information to me at: zkanouse@ teksystems.com (no space in email address) * Workplace TypeThese are fully onsite positions in New Albany, Dublin, and Hilliard - Ohio. You would be stationed at the same site daily. No travel between sites. Pay and BenefitsThe pay range for this position is set at $22.63 an hour. • Medical, dental &amp; vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Data Center IT Technician

DescriptionThe Data Center Technical Operations Engineer Facility will be responsible for Data Center Engineering Operations within the Data Center including risk management and mitigation corrective and preventative maintenance of critical infrastructure vendor management and metric reporting. Responsibilities:• Responsible for the on-site management of shift technicians senior shift technicians sub-contractors and vendors ensuring that all work performed is in accordance with established practices and procedures.• Establish performance benchmarks conduct analyses and prepare reports on all aspects of the critical facility operations and maintenance.• Work with IT managers and other business leaders to coordinate projects manage capacity and optimize plant safety performance reliability and efficiency.• Operate and manage both routine and emergency services on a variety of critical systems such as: switchgear generators UPS systems power distribution equipment chillers cooling towers computer room air handlers building monitoring systems etc.• May assist in the design and build out of new facilities.• May assist in projects to increase current facility efficiency.• Responsible for asset and inventory management.• Assist in recruiting efforts• Deliver quality service and ensure all customer demands are metBasic Qualifications: - Bachelors Degree or Technical Military/ Trade School Degree and relevant experience.- 0-2 years of relevant work experience.- 0-2 years of management experience.- Strong verbal and written communication skills.- Strong leadership and organizational skills.- Strong attention to detail.- Ability to prioritize in complex fast-paced environment. Preferred Qualifications- 0-2 years of Data Center Engineering Experience- 0-2 years of Data Center Management Experience- Bachelors Degree in Electrical Engineering Mechanical Engineering or relevant discipline.- Fundamental knowledge of network design and layout as well as low voltage copper/ fiber cablingSkillsMechanical Knowledge, Electrical, HVACTop Skills DetailsMechanical Knowledge,Electrical,HVACAdditional Skills &amp; QualificationsHVAC, Electrical,Experience LevelEntry Level

Data Center Technical Operations Engineer I

Our client is seeking to hire Intermediate and Expert Level IT professionals with experience working on data center hardware.  Our client is wanting to hireindividuals with a passion for technology and cutting edge server hardware! Candidates with hands on experience troubleshooting server hardware are encouraged to apply! Client will also be hiring individuals with relevant fiber cabling experince. Our client has several needs at different work shifts.   Responsibilities- •The Data Center Technician is expected to address customer inquiries via support tickets from inception through resolution with minimal or no supervision•Support data center operations and IT systems, network services, business critical processes and procedures to support the delivery of customer products andservices;•Provide technical and operational support, including as it relates to colocation, connectivity,and network products and services;•Install and deploy IT and network hardware;•Make and run patch cables as well as verify testing cable paths;•Support maintenance of infrastructure, network equipment, and network services, including but not limited to break-fix work;•Perform Data Center hardware and inventory audits; Experience Level: ﻿Intermediate Level (Minimum of 2 years of IT experience preferably in a Data Center Environment)

Data Center Technician

A Large Well-Known Software company in Santa Clara, CA is hiring multiple Level 2 Data Center Technicians to join the team for a great opportunity! Job Duties:<ul><li>Troubleshoot a variety of servers and isolate the problem that the server is encountering.</li><li>Order replacement parts and install them in servers and ship back the defective part to their respective vendors.</li><li>Update firmware on servers to ensure the latest version is installed.</li><li>Configure IP addresses and default login credentials on servers.</li><li>Reach out and assist network admins on any issues they are having with a server that can range from: replacing broken or damaged cables, re-routing cables to different ports on the server or switch, replacing optics on both server and switch ports, changing out parts and installing upgraded versions of those parts in servers.</li><li>Temporarily rack and stack a server or switch in a cabinet and cable it so the network admin can remotely log in and run configurations on device.</li><li>Assist network admins who reach out requesting specific assistance with servers or switch.</li><li>Assist out with Level 1 responsibilities as necessary.</li></ul>Qualifications:<ul><li>Must have 2-3+ years of data center technician experience</li><li>Must be open to working M-F 1pm-10pm to start, but eventually moving to 4x10s shifts (i.e. 12pm-11pm OR 1pm-12am)</li><li>Must have troubleshooting and isolating issues on servers, not just part swaps experience</li><li>Rack/Stack and configuration of servers and other DC gear</li><li>Hands on wiring/cabling</li><li>Break/Fix and doing the actual troubleshooting, not just being remote hands</li></ul>**If Interested:Please apply to the job application and email Derek at Dmautz @teksystems.com

DescriptionJoin the team powering the future of AI.We’re building a high-impact team to support GPU deployments, decommissioning, break-fix operations, and logistics for a major data center expansion in South Georgia. Whether you&#39;re a seasoned data center technician or have a strong background in warehouse operations and logistics, we want to hear from you. Who You Are: We value attitude over aptitude. If you&#39;re reliable, eager to learn, and ready to work in a fast-paced environment, you’ll thrive here. Required: - High school diploma or equivalent - 6+ months experience in inventory, warehouse, logistics, or IT support- Willingness to work 12-hour shifts, including nights and weekends- Basic computer skills (Outlook, Excel, Word)- Ability to lift/move equipment and follow safety protocols Preferred: - 1+ years in a warehouse or IT logistics environment- Familiarity with data center operations or hardware- Certifications (CompTIA, ITIL, etc.) are a plus- Forklift or pallet jack experience is a bonusSkillslogistics, deployment, detail-oriented, organizedTop Skills Detailslogistics, deployment, detail-oriented, organizedAdditional Skills &amp; QualificationsWe are currently seeking to fill 20/50 positions for logistics individuals to support operations at a data center. These individuals will be responsible for tasks such as operating forklifts and pallet jacks, handling RMAs, tracking assets, following established tracking systems, and participating in projects including cycle counts, inventory counts, and other logistical needs. However, this is not a traditional warehouse role. We are specifically looking for candidates who also have IT experience or some sort of IT Certifications. In addition to logistics responsibilities, these individuals will be expected to perform deployments and decommissions, with the potential to grow into break/fix work on servers in the future. That said, we are open to candidates who may not have direct IT experience but have completed relevant certifications or boot camps and possess a strong background in warehouse operations. Military experience is also welcomed and highly valuedExperience LevelIntermediate Level

Description***All submittals must be on TEK GS dubbed header and two valid references, conducted by the recruiter submitting the candidate. These will be swing shift hours: *Hours are M-F 1PM - 10 PM to start, but likely will eventually move to 4x10s (i.e. 12PM-11PM, or 1PM - 12AM) This is a long-term ongoing Datacenter Tech opportunity within a new lab. They will work in the IT build out and support of of the pre-production NVIDIA lab (racks, bench testing areas, etc.) Level 2: - Troubleshoot a variety of servers and isolate the problem that the server is encountering.- Order replacement parts and install them in servers and ship back the defective part to their respective vendors.- Update firmware on servers to ensure the latest version is installed.- Configure IP addresses and default login credentials on servers.- Reach out and assist network admins on any issues they are having with a server that can range from: replacing broken or damaged cables, re-routing cables to different ports on the server or switch, replacing optics on both server and switch ports, changing out parts and installing upgraded versions of those parts in servers.A supporting their DC/Lab teams.- Temporarily rack and stack a server or switch in a cabinet and cable it so the network admin can remotely log in and run configurations on device.- Assist network admins who reach out requesting specific assistance with servers or switch.- Assist out with Level 1 responsibilities as necessary. *Hours are M-F 1PM - 10 PM to start, but likely will eventually move to 4x10s (i.e. 12PM-11PM, or 1PM - 12AM)SkillsData center, Rack and stack, Troubleshooting, Stacking, Racking, Cabling, Break/Fix, Infrastructure, Data center maintenance, installationTop Skills DetailsData center,Rack and stack,Troubleshooting,Stacking,Racking,Cabling,Break/FixAdditional Skills &amp; QualificationsMust have a good attitude and work well within a team. We expect references on each candidate. The manager doesn&#39;t like seeing people who constantly jump around as it raises red flag for them long-term or with personality issue.Experience LevelIntermediate Leve

Will work 100% onsite in Fayetteville GASeeking Level 2, Level 3, Level 4, and Level 5 / Lead Data Center Technicians Job Description:Team will be handling troubleshooting of large GPU deployments inside of a hyperscale enterprise DC environment in Fayetteville, Georgia. <ul><li>DCT Leads - 5+ years of dedicated Data Center experience and 2+ years of experience leading teams of datacenter technicians required.</li><li>L4 DCTs - 5+ years of Data Center experience required.</li><li>L3 DCTs - 3+ years of Data Center experience required.</li><li>L2 DCTs - 2+ years of Data Center experience required.</li></ul> Summary:The main function of a Data Center Technician is to monitor software to process business, scientific, engineering, and other data according to operating instructions. As a Data Center Technician (DCT), you will demonstrate expertise in standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment, as well as a holistic understanding of the functions of, and interactions between, network and server equipment. You will provide input for suggested modifications to these processes and procedures as needed to improve service quality and efficiency while providing guidance to other technicians. Qualifications:<ul><li>3+ years of DC experience.</li><li>High school diploma, GED, or equivalent.</li><li>Basic knowledge of computer hardware, servers, and components.</li><li>Basic understanding of how to use Microsoft Office applications (Outlook, Excel, Word).</li><li>Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.</li><li>Basic ability to work independently and manage one’s time.</li></ul> Top Skills:Data Center, Servers, Break/fix, Rack &amp; Stack, Deployment, Cable, Cabling, Hardware

Job Description:Our client is looking for entry level IT technicians (previous data center work experience preferred)! You will be 100% ONSITE. Some of the job duties include: • Prepares, stages, sets up, and performs startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions, checklists, guides, standard protocols, and emails.• Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).• Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components• Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, OS rebuilds) following standard procedures with minimal guidance• Follows procedures to communicate, report, and escalate incidents Qualifications: Any of the following-Previous IT cabling experience highly preferred!-Technical degree-Technical Aptitude-Basic knowledge of computer hardware, servers, and components-Any technical certification (i.e., CompTIA A+, Net+, Sec+)-Any previous hardware IT experience ﻿We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protectedclassification. Eligibility requirements apply to some benefitsand may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:<ul><li>Medical, dental &amp; vision</li><li>401(k)/Roth</li><li>Insurance (Basic/Supplemental Life &amp; AD&amp;D)</li><li>Short and long-term disability</li><li>Health and Dependent Care Spending Accounts (HAS &amp; DCFSA)</li><li>Transportation benefits</li><li>Employee Assistance Program</li><li>Time off/Leave (PTO, Vacation, or Sick Leave)  </li></ul>

Job Description:Our client is looking for entry level IT technicians (previous data center work experience preferred)! You will be 100% ONSITE. Some of the job duties include: • Prepares, stages, sets up, and performs startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions, checklists, guides, standard protocols, and emails.• Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).• Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components• Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, OS rebuilds) following standard procedures with minimal guidance• Follows procedures to communicate, report, and escalate incidents Qualifications: Any of the following-Previous IT cabling experience highly preferred!-Technical degree-Technical Aptitude-Basic knowledge of computer hardware, servers, and components-Any technical certification (i.e., CompTIA A+, Net+, Sec+)-Any previous hardware IT experience

TEKsystems will be hiring multiple Data Center Technicians in several cities around the Columbus OH area for one of our large clients. Ideal candidates have previous data center or networking experience. Apply here for more information! DescriptionFor this position you will be tasked with maintaining the hardware infrastructure of the latest cloud computing server technologies. The ideal candidate will be able to quickly and accurately resolve issues with server and network hardware through root cause analysis with a solid understanding of computers, servers, network devices and command line diagnostics. <ul><li>You must possess: technical aptitude and the ability to communicate advanced technical information with a variety individuals of varying technical knowledge, good situational awareness, the capability to contribute to strong inter and intra-team development, strong analytical skills, demonstrated problem solving ability, and the ability to operate solo or as part of a team with varying degrees of supervision.</li><li>This position requires the ability to successfully operate in high-pressure, time-sensitive situations while handling multiple critical priorities simultaneously. Successful candidates must be able to demonstrate effective examples of situations where personal initiative and judgment were used to benefit team objectives.</li><li>Manage work and priorities through ticketing system and workflow.</li><li>Troubleshoot networking, routing and interconnectivity issues, including troubleshooting of network device configuration and low-level application interaction.</li><li>Participate in the migration, basic configuration and rollout of new or upgraded hardware.</li></ul>Preferred Qualifications<ul><li>Excellent analytical skills in the following areas.</li><li>Ethernet and IP networking knowledge and experience in the application of IP protocols.</li><li>Experience in large-scale datacenter network implementations and support.</li><li>Experience working in virtualized enterprise networking environments</li><li>TCP/IP networking knowledge.</li><li>Broad understanding of infrastructure technologies.</li><li>Knowledge of network cabling and standard optic types.</li><li>Familiarity with common networking terms.</li></ul>SkillsData center, Troubleshooting, A+, Network+, Linux

TEKsystems is hiring for Data Center Technicians in the Columbus area! Description For this position you will be tasked with maintaining the hardware infrastructure of the latest cloud computing server technologies. The ideal candidate will be able to quickly and accurately resolve issues with server and network hardware through root cause analysis with a solid understanding of computers servers network devices and command line diagnostics. You must possess: technical aptitude and the ability to communicate advanced technical information with a variety individuals of varying technical knowledge good situational awareness the capability to contribute to strong inter and intra-team development strong analytical skills demonstrated problem solving ability. REQUIRED 12-hour shifts - 3 Days/4 Days alternating weeks schedule Back-Half Days - From Wednesday or Thursday through Saturday Note: While initial shifts are as described schedules may be adjusted based on business needs. This may include flexing hours extending shifts up to 12 hours potential night shifts and other changes as required. Schedule modifications will be communicated in advance when possible. Skillsdata center, hardware, linux, hardware troubleshooting

Our client is seeking to hire Intermediate Level IT professionals who want to work in a Data Center environment with a focus in troubleshooting server hardware.  Our client is wanting to hire individuals with a passion for technology and problem solving! Candidates with hands on experience in troubleshooting either computer or server hardware are encouraged to apply! Our Data Center Technicians will be responsible for physical upgrades, implementation, optimizations and troubleshooting onsite for the data center. Techs will deploy circuit boards and need to be able to troubleshoot any related issues, run diagnostics, create documentation, etc. Responsibilities- •The Data Center Technician is expected to address customer inquiries via support tickets from inception through resolution with minimal or no supervision•Support data center operations and IT systems, network services, business critical processes and procedures to support the delivery of customer products andservices;•Provide technical and operational support, including as it relates to colocation, connectivity, and network products and services;•Support internal networks, IT infrastructure, cable infrastructure, ticketing systems•Install and deploy IT and network hardware;•Make and run patch cables as well as verify testing cable paths;•Support maintenance of infrastructure, network equipment, and network services, including but not limited to break-fix work;•Perform Data Center hardware and inventory audits; Experience Level:Intermediate Level (Minimum of 6 months of relevant IT experience)

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