Job Description:Our client is looking for entry level IT technicians (previous data center work experience preferred)! You will be 100% ONSITE. Some of the job duties include: • Prepares, stages, sets up, and performs startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions, checklists, guides, standard protocols, and emails.• Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).• Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components• Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, OS rebuilds) following standard procedures with minimal guidance• Follows procedures to communicate, report, and escalate incidents Qualifications: Any of the following-Previous IT cabling experience highly preferred!-Technical degree-Technical Aptitude-Basic knowledge of computer hardware, servers, and components-Any technical certification (i.e., CompTIA A+, Net+, Sec+)-Any previous hardware IT experience

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Data Center Technician

Our client is seeking to hire Intermediate Level IT professionals who want to work in a Data Center environment.  Our client is wanting to hire individuals with a passion for technology and computer hardware! Candidates with hands on experience in troubleshooting server hardware experience are encouraged to apply! Our Data Center Technicians will be responsible for physical upgrades, implementation, optimizations and troubleshooting onsite for the data center. Techs will deploy circuit boards and need to be able to troubleshoot any related issues, run diagnostics, create documentation, etc. Responsibilities- •The Data Center Technician is expected to address customer inquiries via support tickets from inception through resolution with minimal or no supervision•Support data center operations and IT systems, network services, business critical processes and procedures to support the delivery of customer products andservices;•Provide technical and operational support, including as it relates to colocation, connectivity, and network products and services;•Support internal networks, IT infrastructure, computers, electronics, and telephone systems;•Install and deploy IT and network hardware;•Make and run patch cables as well as verify testing cable paths;•Support maintenance of infrastructure, network equipment, and network services, including but not limited to break-fix work;•Perform Data Center hardware and inventory audits; Experience Level: Intermediate Level (Minimum of 6 months of IT experience)

We have a large amount of data center technician work coming soon and are actively looking for data center technicians with breakfix, structured cabling, and gpu deployment experience. Whether you are L1, L2, L3, L4, make sure to apply if interested! Candidates must be open to both Goodyear AND Downtown PHX Sites (near the airport) Top Skills&#39; Details1. 3+ years of DC Tech Experience (Break/Fix, Deployment, troubleshooting)2. GPU Deployment Experience (Huge nice to have, not required)3. IT Skills (Network/Systems)Secondary Skills - Nice to Haves Summary:Remove network cables as part of a datacenter decommission Run/Label/Stage Power &amp; Networking Cables DBD removal only (does not perform any scanning) Follows procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment with guidance from Datacenter Technician Leads Prepares, stages, sets up, and performs basic startups and shutdowns for hardware following written instructions, checklists, guides, standard procedures, and with guidance from Datacenter Technician Leads Physical audits of datacenter assets Required: High school diploma, GED, or equivalent Required: Basic knowledge of computer hardware, servers, and components. Required: Basic understanding of how to use Microsoft Office applications (Outlook, Excel, Word) Required: Flexibility to work non-standard business hours that may include weekends and/or holidays The main function of a Data Center Technician is to monitor software to process business, scientific, engineering, and other data according to operating instructions. Job Responsibilities: • Monitor the system for equipment failure or errors in performance• Respond to program error messages by finding and correcting problems or terminating the program• Help programmers and systems analysts test and debug new programs• Operate spreadsheet programs and other types of software to load and manipulate data and to produce reports Qualifications: • Associate&#39;s degree in computer programming or equivalent training required• 2+ years of DC experience required• Verbal and written communication skills, problem solving skills, customer service and interpersonal skills• Basic ability to work independently and manage one’s timeAdditional Skills &amp; QualificationsCandidates must be open to both Goodyear AND Downtown PHX Sites (near the airport)Some roles will be nights: comes with 10% shift differential Employee Value Proposition (EVP): Our client is in Hypergrowth mode which makes it an exciting time to join. Just on the westside valley alone, Our client plans to build 2-3 data centers per year for the next five years and triple in size. With that growth comes a lot of opportunity and potential upward mobility. PPE is required and will be provided from us- Composite-toed boots (TEK reimburses up to $100)- High-vis vest- Safety glasses- Cut-resistant gloves- Ear protection Some of these sites are still under construction and require additional PPE.- Hard hat

Seeking datacenter technicians based out of the Greater PHX area who will be focused on GPU cluster deployments across the PHX metro. Resources across all 4 core MSFT shifts (A/B/Days/Nights) on a 3x4x12 schedule 1. 3+ years of DC Tech Experience (Break/Fix, Deployment, troubleshooting)2. GPU Deployment Experience (Huge nice to have, not required)3. Hardware Deployment/Installation/Cabling Experience Summary:Remove network cables as part of a datacenter decommission Run/Label/Stage Power &amp; Networking Cables DBD removal only (does not perform any scanning) Follows procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment with guidance from Datacenter Technician Leads Prepares, stages, sets up, and performs basic startups and shutdowns for hardware following written instructions, checklists, guides, standard procedures, and with guidance from Datacenter Technician Leads Physical audits of datacenter assets Required: High school diploma, GED, or equivalent Required: Basic knowledge of computer hardware, servers, and components. Required: Basic understanding of how to use Microsoft Office applications (Outlook, Excel, Word) The main function of a Data Center Technician is to monitor software to process business, scientific, engineering, and other data according to operating instructions. Job Responsibilities:• Monitor the system for equipment failure or errors in performance• Respond to program error messages by finding and correcting problems or terminating the program• Help programmers and systems analysts test and debug new programs• Operate spreadsheet programs and other types of software to load and manipulate data and to produce reports Qualifications:• Associate&#39;s degree in computer programming or equivalent training preferred• 4+ years of DC experience required• Verbal and written communication skills, problem solving skills, customer service and interpersonal skills• Basic ability to work independently and manage one’s time SkillsData center, Cable, Cabling, Hardware Team make-up 14 techs on A/B-side days12 techs on A/B-side nights Available shifts - Heavier need on day shifts o A Side days: Sun-Wed every other Wednesday, 6:00 AM - 6:00 PMo B Side days: Wed-Sat every other Wednesday, 6:00 AM – 6:00 PMo A Side nights: Sun-Wed every other Wednesday, 6:00 PM - 6:00 AMo B Side nights: Wed-Sat every other Wednesday, 6:00 PM – 6:00 AM Experience LevelEntry Level

TEKsystems has a client that is in need of Data Center Technicians with 7+ years of dedicated DC Experience. This team will be handling troubleshooting of large GPU deployments inside an enterprise DC environment. Summary:Remove network cables as part of a datacenter decommission Run/Label/Stage Power &amp; Networking Cables DBD removal only (does not perform any scanning) Follows procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment with guidance from Datacenter Technician Leads Prepares, stages, sets up, and performs basic startups and shutdowns for hardware following written instructions, checklists, guides, standard procedures, and with guidance from Datacenter Technician Leads Physical audits of datacenter assets Required:High school diploma, GED, or equivalentBasic knowledge of computer hardware, servers, and components. Basic understanding of how to use Microsoft Office applications (Outlook, Excel, Word) Need to be open to 75% travel The main function of a Data Center Technician is to monitor software to process business, scientific, engineering, and other data according to operating instructions. Job Responsibilities:• Monitor the system for equipment failure or errors in performance• Respond to program error messages by finding and correcting problems or terminating the program• Help programmers and systems analysts test and debug new programs• Operate spreadsheet programs and other types of software to load and manipulate data and to produce reports Qualifications:• Associate&#39;s degree in computer programming or equivalent training preferred• 5+ years of DC experience required• Verbal and written communication skills, problem solving skills, customer service and interpersonal skills• Basic ability to work independently and manage one’s time SkillsData center, Cable, Cabling, Hardware Top Skills DetailsData center,Cable,Cabling,Hardware Additional Skills &amp; QualificationsCandidates must be open to all Milwaukee DC sites for their home baseTechs will be travelling to other DC sites across the country 75% of the time when the team is ramped up

<h3>Job Description:</h3>Responsibilities include running, labeling, and staging power and networking cables, and performing DBD removal (excluding scanning tasks). The technician will follow established procedures for preparing, installing, diagnosing, troubleshooting, replacing, and decommissioning equipment under the guidance of Datacenter Technician Leads. Tasks also include preparing, staging, setting up, and performing basic startups and shutdowns for hardware, following written instructions, checklists, guides, and standard procedures, with guidance from Datacenter Technician Leads. Physical audits of data center assets are required. Job Responsibilities: <ul><li>Monitor systems for equipment failure or performance errors.</li><li>Respond to program error messages by identifying and correcting problems or terminating the program.</li><li>Assist programmers and systems analysts in testing and debugging new programs.</li><li>Operate spreadsheet programs and other software to load, manipulate data, and produce reports.</li></ul>

DescriptionLead Technician- 5+ years of Lead or Management experienceL4 Technician- 5+ years of dedicated DC Experience Required. Team will be handling troubleshooting of large GPU deployments inside an enterprise DC environmentL3 Technician- 3+ years of DC experience Summary:Remove network cables as part of a datacenter decommission Run/Label/Stage Power &amp; Networking Cables DBD removal only (does not perform any scanning) Follows procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment with guidance from Datacenter Technician Leads Prepares, stages, sets up, and performs basic startups and shutdowns for hardware following written instructions, checklists, guides, standard procedures, and with guidance from Datacenter Technician Leads Physical audits of datacenter assets Required: High school diploma, GED, or equivalent Required: Basic knowledge of computer hardware, servers, and components. Required: Basic understanding of how to use Microsoft Office applications (Outlook, Excel, Word) The main function of a Data Center Technician is to monitor software to process business, scientific, engineering, and other data according to operating instructions. Job Responsibilities:• Monitor the system for equipment failure or errors in performance• Respond to program error messages by finding and correcting problems or terminating the program• Help programmers and systems analysts test and debug new programs• Operate spreadsheet programs and other types of software to load and manipulate data and to produce reports Qualifications:• Associate&#39;s degree in computer programming or equivalent training preferred• 5+ years of DC experience required• Verbal and written communication skills, problem solving skills, customer service and interpersonal skills• Basic ability to work independently and manage one’s timeSkillsdata center technician, data center, facilities technician, deployment, troubleshooting, Break/FixTop Skills Detailsdata center technician,data center,facilities technician,deployment,troubleshooting,Break/FixAdditional Skills &amp; QualificationsTeam must be willing to commute into the Fayetteville, GA site.Experience LevelIntermediate Level

Description
					For this position you will be tasked with maintaining the hardware infrastructure of the latest cloud computing server technologies. The ideal candidate will be able to quickly and accurately resolve issues with server and network hardware through root cause analysis with a solid understanding of computers, servers, network devices and command line diagnostics.

You must possess: technical aptitude and the ability to communicate advanced technical information with a variety individuals of varying technical knowledge, good situational awareness, the capability to contribute to strong inter and intra-team development, strong analytical skills, demonstrated problem solving ability, and the ability to operate solo or as part of a team with varying degrees of supervision. This position requires the ability to successfully operate in high-pressure, time-sensitive situations while handling multiple critical priorities simultaneously. Successful candidates must be able to demonstrate effective examples of situations where personal initiative and judgment were used to benefit team objectives.

Some work will be performed in an AWS GovCloud region. Aaccess to the AWS GovCloud region will be restricted to individuals who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States)

Additional Skills:
1+ year of Computer Hardware experience.
1+ years of Computer Networking experience.
1+ years of Linux Operating Systems experience.
All physical requirements are expected with reasonable accommodations. Candidates should be able to lift up to 50lbs and or work in elevated locations

Effective May 15, 2017, access to the AWS GovCloud region will be restricted to individuals who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States)
					Skills
					Data center, Troubleshooting, A+, Network+, Linux
					Top Skills Details
					Data center,Troubleshooting,A+,Network+
					Additional Skills &amp; Qualifications
					Hard work ethic
Excellent communication
Team player attitude
Positivity

-Leadership principles: Deliver Results
-KPI’s: Resolve per week metric. Tickets resolves.
-Sets a candidate apart if they have leadership skills and great communication skills. Able to partner and collaborate, understand metrics, willing to take on projects. A+ certification.
					Experience Level
					Entry Level

Job Description:Team will be handling troubleshooting of large GPU deployments inside of a hyperscale enterprise DC environment in Fayetteville, Georgia. <ul><li>DCT Leads - 5+ years of dedicated DC experience and 2+ years of experience leading teams of data ceter technicians required.</li><li>L4 DCTs - 5+ years of DC experience required.</li><li>L3 DCTs - 3+ years of DC experience required.</li></ul> Summary:The main function of a Data Center Technician is to monitor software to process business, scientific, engineering, and other data according to operating instructions. As a Data Center Technician (DCT), you will demonstrate expertise in standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment, as well as a holistic understanding of the functions of, and interactions between, network and server equipment. You will provide input for suggested modifications to these processes and procedures as needed to improve service quality and efficiency while providing guidance to other technicians. Qualifications:<ul><li>3+ years of DC experience.</li><li>High school diploma, GED, or equivalent.</li><li>Basic knowledge of computer hardware, servers, and components.</li><li>Basic understanding of how to use Microsoft Office applications (Outlook, Excel, Word).</li><li>Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.</li><li>Basic ability to work independently and manage one’s time.</li></ul> Top Skills:Data Center, Servers, Break/fix, Rack &amp; Stack, Deployment, Cable, Cabling, Hardware Experience LevelExpert Level

A large Data Center in Hillsboro, OR is hiring multiple Data Center Cable Technicians to join the team for a great opportunity! Job Duties:<ul><li>Data Center build , Cable dressing , Basket tray installation. Job is a data center installing cabinets, cable tray, ladder rack, fiber runner, containment and trunks. </li><li>Installation/decommissioning of network and cabling infrastructure in a Data Center environment.</li><li>Pull all types of low voltage cable including copper telecom, fiber, cat5/6, coax, etc.</li><li>Install OSP/ISP cables through conduits and maintenance.</li><li>Cut and install threaded rod, uni-strut, fiber trough and affix bar coding to equipment and free printed label.</li><li>Reading and comprehending blueprints and building documentation/redline work.</li><li>Construction/Labor intensive role.</li></ul>Qualifications:<ul><li>Need to have a strong work ethic. This is physical work, up and down ladders, putting together server cabinets, and cabling, etc..</li><li>Willing to look at candidates with no cabling experience who want to get into the trade as they are willing to train and teach. </li><li>Prefer Cabling experience (coax, fiber, cat5, cat6, punch downs, etc.) no license required.</li><li>Data Center/Construction site experience is a plus.</li></ul>**If Interested:Please apply to the job application and email Derek at Dmautz @teksystems.com

TEKsystems has an immediate need for a NIGHT SHIFT Data Center Technician for the South Denver area !!!<ul><li>Must be opening to working night shift that would cross over on a weekend every other week.</li></ul> Skills:Previous Data center, Maintenance repair, Infrastructure, Cable, Racking, Stacking, Hardware, Rack and stack, Cat6, Cat5, Basic HVAC system &amp; Cooling, Support, Cabling, Troubleshooting, Power system, communication/writing skills, customer support, inventory accuracy, networking, basic IT/Windows understanding. Job Responsibilities: <ul><li>Provide timely resolution and/or escalation of customer issues.</li><li>Maintain a professional attitude and conduct while performing data center duties.</li><li>Deliver proactive updates to customers and teammates as necessary.</li><li>Physical device alert review throughout data centers</li><li>Incident triage and escalation</li><li>Provide local access and escort for vendors.</li><li>Perform remote hands work for internal and external customers.</li><li>Perform data entry tasks for ongoing infrastructure changes and customer installations.</li><li>Assist and/or complete physical installations.</li><li>Update all relevant and required documentation.</li><li>Complete assigned workflow tasks to provide timely turnaround to customers.</li><li>Maintain clean and organized cabinets, cables, and cages during installation of equipment.</li><li>Take ownership of technical issues, and work with customers, partners, and internal departments to resolve problems.</li><li>Document troubleshooting and problem-resolution steps.</li><li>Provides onsite support for hardware and systems as instructed by partner teams.</li><li>Maintain cleanliness of the Data Center and surrounding supporting areas</li><li>Perform Datacenter Infrastructure Environmental Monitoring</li><li>Perform Facilities Rounds and escalate pertinent information.</li><li>Process all in and outbound shipping/receiving.</li><li>Immediately report facility alarms to the local Facilities Operations Engineer</li><li>Responsible for initiating escalations for customer-impacting/potentially impacting infrastructure/redundancy loss events.</li><li>Complete End of Shift Reporting</li><li>Follow Data Center Policies and Procedures</li><li>Stay abreast of new facilities-related information and training updates.</li><li>Maintain cabling and general usage item inventory levels.</li><li>Complete policy and procedure review within scheduled timelines</li><li>Maintain proficiency level with tools and systems used to deliver support.</li><li>Perform other duties as required and assigned.</li></ul> Qualifications: <ul><li>Experience in a 24/7 data center production environment</li><li>Strong troubleshooting skills</li><li>Fundamental knowledge of networking - Routing, Subnets, Communication protocols</li><li>Technical aptitude and experience with building management systems, including UPS, generators, HVAC, PDUs, and a working understanding of AC and DC power.</li><li>Excellent verbal and written communication skills</li><li>Strong attention to detail, making and keeping commitments, and meeting deadlines.</li><li>Should be familiar with cable color coding (tip/ring), and at a minimum 568A and B pinouts.</li><li>Minimum 2 years of experience working within an IT Support environment.</li><li>Ability to climb ladders and work aloft.</li><li>Ability to work in cold temperature environments.</li><li>Ability to maneuver pallet jacks and lift heavy objects.</li><li>Ability to pull and install cabling.</li><li> </li></ul>

Data Center Technician - Night Shift

Our prominent data center client is actively seeking skilled Data Center Technicians with hands-on experience in GPU deployment and break/fix tasks within a data center environment. If you possess these qualifications, we encourage you to apply promptly as we are hiring swiftly! Top Skills&#39; Details1. 3+ years of DC Tech Experience (Break/Fix, Deployment, troubleshooting)2. GPU Deployment Experience (Huge nice to have, not required)3. IT Skills (Network/Systems)Secondary Skills - Nice to Haves Summary:Remove network cables as part of a datacenter decommission Run/Label/Stage Power &amp; Networking Cables DBD removal only (does not perform any scanning) Follows procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment with guidance from Datacenter Technician Leads Prepares, stages, sets up, and performs basic startups and shutdowns for hardware following written instructions, checklists, guides, standard procedures, and with guidance from Datacenter Technician Leads Physical audits of datacenter assets Required: High school diploma, GED, or equivalent Required: Basic knowledge of computer hardware, servers, and components. Required: Basic understanding of how to use Microsoft Office applications (Outlook, Excel, Word) Required: Flexibility to work non-standard business hours that may include weekends and/or holidays The main function of a Data Center Technician is to monitor software to process business, scientific, engineering, and other data according to operating instructions. Job Responsibilities: • Monitor the system for equipment failure or errors in performance• Respond to program error messages by finding and correcting problems or terminating the program• Help programmers and systems analysts test and debug new programs• Operate spreadsheet programs and other types of software to load and manipulate data and to produce reports Qualifications: • Associate&#39;s degree in computer programming or equivalent training required• 2+ years of DC experience required• Verbal and written communication skills, problem solving skills, customer service and interpersonal skills• Basic ability to work independently and manage one’s timeAdditional Skills &amp; QualificationsCandidates must be open to both Goodyear AND Downtown PHX Sites (near the airport)Some roles will be nights: comes with 10% shift differential Employee Value Proposition (EVP): Our client is in Hypergrowth mode which makes it an exciting time to join. Just on the westside valley alone, Our client plans to build 2-3 data centers per year for the next five years and triple in size. With that growth comes a lot of opportunity and potential upward mobility. PPE is required and will be provided from us- Composite-toed boots (TEK reimburses up to $100)- High-vis vest- Safety glasses- Cut-resistant gloves- Ear protection Some of these sites are still under construction and require additional PPE.- Hard hat

Data Center/Breakfix Technician

****5 days onsite in Downtown Chicago. Must be able to work without Sponsorship (W2/GC)**** Top Skills&#39; Details• Experience working with Hadoop/Big Data and DistributedSystems • Kafka/Spark - Experience in end-to-end design and build process of Near-RealTime and Batch Data Pipelines • Working experience with Spark, Sqoop, Kafka, MapReduce, NoSQL Database likeHBase, SOLR, CDP or HDP, Cloudera or Hortonworks, Elastic Search, Kibana, etc. DescriptionThe client is seeking 5 skilled Data Engineers responsible for developing and delivering data solutions to accomplish technology and business goals and initiatives. Key responsibilities include performing code design and delivery tasks associated with the integration, cleaning, transformation, and control of data in operational and analytical data systems. Job expectations include working with stakeholders and Product and Software Engineering teams to aid with implementing data requirements, analyzing performance, and researching and troubleshooting data problems within system engineering domains.SkillsHadoop, Big data, Spark, kafka, Python, Sql, Scala, Data, elasticsearch, cloudera, HiveTop Skills DetailsHadoop,Big data,Spark,kafka,Python,Sql,Scala,Data,elasticsearch,clouderaAdditional Skills &amp; Qualifications• Strong SQL Skills – one or more of MySQL, HIVE, Impala, SPARK SQL• Data ingestion experience from message queue, file share, REST API, relational database, etc. and experience with data formats like json, csv, xml• Experience working with SPARK Structured steaming• Hands on programming experience in at least one of Scala, Python, PHP, or Shell Scripting, to name a few• Performance tuning experience with spark /MapReduce or SQL jobs• Experience and proficiency with Linux operating system is a must• Experience in end-to-end design and build process of Near-Real Time and Batch Data Pipelines• Experience working in Agile development process and deep understanding of various phases of the Software Development Life Cycle• Experience using Source Code and Version Control systems like SVN, Git, Bit Bucket etc.• Experience working with Jenkins and Jar management• Self-starter who works with minimal supervision and the ability to work in a team of diverse skill sets• Ability to comprehend customer requests and provide the correct solution• Strong analytical mind to help take on complicated problems• Desire to resolve issues and dive into potential issues• Ability to adapt and continue to learn new technologies is importantExperience LevelExpert Level

Data Engineer

MUST HAVE A SECURITY CLEARANCE DescriptionThe Defensive Electronic Warfare (EW) Systems Engineering Division, as a Senior Systems Engineer or Project Engineer to support a variety of efforts such as radar warning, electro-optics, missile warning, and electronic countermeasure systems. Will be articulating approaches to solve technical and programmatic issues with EW systems at NAVAIR Weapons Division, Point Mugu. The major responsibilities include the identification of system requirements, design, and development for EW systems along with the evaluation and analysis of system performance by ensuring that proposed implementation of system design align with fleet required critical capabilities. This person will serve as an intermediary between IPT members and the operational user perspective to EW systems, software development feedback, engineering efforts, and acquisition life cycle milestones and events. SkillsSql, electronic warfare, SIGNIT, Database SoftwareTop Skills DetailsSql,electronic warfare,SIGNIT,Database SoftwareAdditional Skills &amp; Qualifications&quot;We define our mission data engineers as a multi disciplined group of folks that focus on the entire system of mission data that includes the data production folks that are really developing that sensor data and re programming. But our mission data engineers also are software and data analysts and… data science kind of background as well. The all kinds of form this multi disciplined engineering group.Experience LevelIntermediate Level

DescriptionThe client is looking for a Data Engineer to join the Infrastructure Automation team. The client has over 70 million customers and developers all over the world rely on our storage compute and virtualized services via the clients&#39; cloud services&#39;. Our success depends on our world-class network and hardware infrastructure were handling massive scale and rapid integration of emergent technologies. Our goal is to become The Infrastructure Platform for the world. The Infrastructure Automation team is responsible for delivering the software that powers our infrastructure. Responsibilities * As a Data Engineer you will be working in one of the world&#39;s largest and most complex data warehouse environments. * You will be developing and supporting the analytic technologies that give our customers timely flexible and structured access to their data. * You will be responsible for designing and implementing a platform using third-party and in-house reporting tools modeling metadata building reports and dashboards . * You will work with business customers in understanding the business requirements and implementing solutions to support analytical and reporting needs. Required Skills Experience * 0-3 years of related experience. * Very Strong development experience of relational database technology such as Redshift Oracle MySQL or MS SQL . * Should have experience developing and operating large-scale data structures for business intelligence analytics using ETL/ELT processes experience * A good candidate has strong analytical skills and enjoys working with large complex data sets. * Strong proficiency in data engineering tools and technologies e.g. SQL ETL data warehousing distributed systems * A good candidate can partner with business owners directly to understand their requirements and provide data which can help them observe patterns and spot anomalies. Preferred Experience with AWS Tools and Technologies Redshift S3 EC2 SQL skillsExperience LevelIntermediate Level

Immediate Data Entry Representative Job OpportunityJoin One of the Largest Financial Services Companies in the AreaPosition Details:<ul><li>Schedule: Monday - Friday, 8:00 AM - 4:30 PM</li><li>Location: White House Station, NJ 08889, USA (On-Site Only)</li><li>Compensation: $19 per hour</li></ul>Qualifications:<ul><li>Minimum of 2 years of office data entry experience</li><li>Proficiency in Microsoft Excel</li><li>Strong attention to detail</li><li>Ability to type at least 40 words per minute</li></ul>Job Description:We are seeking a meticulous and dedicated Data Entry Representative to join our team. The primary responsibility of this role is to accurately enter and verify policy information using our proprietary computer systems. The ideal candidate will ensure the timely and precise entry of data, adhering to documented processes and meeting both quality and production goals.Key Responsibilities:<ul><li>Review and transfer client/insured data from one proprietary mainframe system to another.</li><li>Compile and verify the accuracy of data before entry.</li><li>Ensure accurate entry of existing data and apply appropriate additional coverages.</li><li>Represent the company in addressing referral reasons and instances with agents and internal customers.</li><li>Achieve a quality goal of 80 within 90 days of hire, progressing to 95 within 150 days.</li><li>Meet a production goal of 60 within 90 days of hire, progressing to 90 within 150 days.</li><li>Review and correct any errors within 24 hours of return from the team specialist or trainer.</li></ul>We are looking for someone who can manage their projects effectively and contribute to our team&#39;s success. If you have the required experience and skills, we encourage you to apply for this exciting opportunity.

Data Entry Clerk - $19/HR - IMMEDIATE HIRE

Description We are seeking a meticulous and detail-oriented Data Entry Specialist to join our team. The ideal candidate will be accountable for performing critical initial reviews of Demographic &amp; Enrollment and Pharmacy screenshots against expected information, ensuring readiness for validation view processing functions across multiple client source systems. This role requires strong attention to detail, accuracy, and quality control. Key Responsibilities: Perform initial reviews of client source system screenshots alongside expected data while navigating multiple computer screens.Ensure accuracy and quality control in matching screenshots to expected data without much hand-holding from the team.Securely handle Protected Health Information (PHI) and support regulated deadlines in a fast-paced, complex organization.Utilize strong working knowledge in Microsoft applications, including Outlook, and Adobe Pro.Navigate and operate efficiently within a web-based tool for the Initial Validation Audit (IVA), reviewing enrollment and pharmacy screenshots against expected information.Maintain focus and attention to detail in a data-entry intensive and repetitive work environment. Qualifications: Proven experience in data entry with a strong emphasis on attention to detail.Proficiency in Microsoft applications, particularly Outlook, and Adobe Pro.Ability to work independently and accurately in a fast-paced environment.Experience handling PHI securely and adhering to regulated deadlines.Strong organizational skills and the ability to navigate multiple computer screens efficiently. Hybrid- must have work space at home that is quiet with no distractions and also reliable home internet. Must also have reliable transportation to work onsite the other days. Top Skills DetailsData entryCustomer serviceClericalMicrosoft officeData typingHIPAA regulations Additional Skills &amp; QualificationsMicrosoft Suite SkillsVerbal and written communicationData integrityHealthcare experience Experience LevelEntry Level

Data Entry Clerk- Lead Audit

DescriptionThe Data Entry Specialist has a broad range of responsibilities including accurate and timely data entry, understanding, and selecting inventory and services in key databases, communicating with referral sources, and appropriately utilizing technology to notate patient information/communication. Enters referrals within allotted timeframe as established; meeting productivity and quality standards as established.Communicates with referral sources, physician, or associated staff to ensure documentation is routed to appropriate physician for signature/completion.Accurately enters referrals into appropriate system based on the type of referral obtained.Works with local branch leadership to ensure appropriate inventory/services are provided. SkillsCustomer service, Microsoft office, Data entry, Customer support, Call center Additional Skills &amp; QualificationsAbility to appropriately interact with patients, referral sources and staff.Decision MakingAnalytical and problem-solving skills with attention to detailStrong verbal and written communicationExcellent customer service and telephone service skillsProficient computer skills and knowledge of Microsoft OfficeAbility to prioritize and manage multiple tasksSolid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction

Data Entry Coordinator

This is a FULLY ONSITE position. Top Skills&#39; Details<ul><li>3 years Professional experience reviewing various data and document sources for accuracy and completing data entry once accuracy is confirmed</li><li>3 years Experience compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.</li><li>3 years Experience proactively communicating information to supervisors, co-workers, and vendors by telephone, in written form, e-mail, or in person.</li><li>3 years Experience running various database user queries and searches (i.e. Microsoft Access)</li><li>3 years Microsoft Office products (e.g., Word, Excel, Outlook)</li><li>3 years Internet Browser experience (i.e., Microsoft Edge, Google Chrome, Firefox)</li><li>1 year Experience using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems</li><li>Ability to lift a full banker&#39;s box (approximately 35 pounds)</li><li>Experience working with Microsoft Teams in relation to shared files and document/file collaboration.</li></ul>ABOUT THIS ROLEThis is not just a basic data entry position. A key aspect of this role is closely reviewing data and source documents prior to the data entry to validate for accuracy, flag anything that appears incorrect, proactively seek out answers if something appears incorrect, etc. Critical thinking skills are A MUST for the person in this role. Any experience reviewing data/documentation related to blueprints and/or permits would be extremely helpful as those are the bulk of what the person in this role will be reviewing. Accountabilities• Locate and correct data entry errors or report them to supervisors.• Compile, sort, and verify the accuracy of data before it is entered.• Compare data with source documents, or re-enter data in verification format to detect errors.• Store completed documents in appropriate locations.• Select materials needed to complete work assignments.• Read source documents such as plans, applications, and paper files, and enter data in specific data fields,using keyboards or scanners.• Maintain logs of activities and completed work.• Download data from the web and import to custom database user interface software.• Resolve unclear or poorly visible information by communicating with others.• Work with the vendor to coordinate pick-up and drop-off schedules.• Time Management — Managing one&#39;s own time and the time of others.• Writing — Communicating effectively in writing as appropriate for the needs of the audience.• Continually seek to improve practices to add quality and value in support of the work while identifyingunnecessary or redundant actions. Additional Skills &amp; QualificationsExperience converting Word to PDF, binding multiple PDFs into one, redacting text, and highlighting in Adobe Acrobat ProfessionalExperience reviewing data/documentation specifically related to blueprints and/or permits in a previous role Experience LevelEntry Level

Data Entry Specialist

We are currently hiring a Data Entry Specialist for one of the top Financial companies in Greenwood Village! This company and position has excellent opportunity for growth as well as the ability to be a part of a fantastic team! DescriptionDaily Responsibilities: <ul><li>Will be responsible for reviewing data and documentation in loan files and comparing the information with what is in various systems</li><li>Will review and processes 10-20 loan files per day</li><li>Will need to utilize and navigate multiple computer systems simultaneously</li><li>Once all the information has been verified as accurate, you will pass the loan off for disbursement</li><li>If information is missing in the file, you will send communication to either the dealership or credit union via email</li><li>Not a phone oriented position, but will occasionally have to call a credit union or dealership to clear up information</li></ul>QualificationsMUST HAVES:- Minimum of 1 year of experience in a fast paced, high volume data entry position- Minimum of 1 year of office experience in administrative, banking, data entry, or dealership experience- Proficiency within Excel (ability to edit spreadsheets, track information correctly, and utilize different tabs NICE TO HAVE- Previous auto loan experience, ideally processing - Previous banking or consumer experience with processing- Customer service experience in a banking or financial services setting #westpriority25

DescriptionPosition Summary: The Quality Assurance Specialist will report directly to the Compliance Manager of Testing and Quality Assurance. This role is pivotal in executing various regulatory compliance and quality assurance functions for our mortgage lending operations. Key responsibilities include auditing to ensure adherence to Agency and GSE standards, as well as federal and state laws, and internal company policies. Qualifications:•	Preferred NOT NEEDED experience in mortgage compliance and full audit quality control. •	Preferred NOT NEEDED Minimum of 3 years of experience in the mortgage industry.•	Preferred NOT NEEDED Familiarity with mortgage loan origination systems, particularly EllieMae Encompass360, is advantageous.•	Preferred NOT NEEDED Knowledge of TRID regulations is essential.•	Self-motivated with strong analytical skills, sound judgment, and the ability to manage multiple tasks.•	Excellent communication abilities and a team-oriented mindset.•	Detail-oriented with the capacity to thrive in a fast-paced environment.Experience LevelEntry Level

Currently seeking Data Entry Representatives to join the team at a large health care company in Federal Way! This role will train onsite for 2-3 weeks and then moves to be remote. Description<ul><li>Responsible for setting up users in insurance payors web portals. </li><li>Communicate with insurance payers to ensure proper insurance coverage for our patients or to ensure timely and accurate reimbursement for dialysis services rendered at our clinics. </li><li>Respond timely and accurately to payer communications.</li><li>Collaborate with other revenue operations teams to ensure seamless processes across teams. </li></ul>Skills &amp; Qualifications<ul><li>Strong customer service skills</li><li>Minimum of six (6) months corporate office experience required</li><li>Six (6) months of data entry experience filling out online forms </li><li>Intermediate computer proficiency in Microsoft Word, Excel, Access and Outlook required</li></ul> We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:<ul><li>Medical, dental &amp; vision</li><li>401(k)/Roth</li><li>Insurance (Basic/Supplemental Life &amp; AD&amp;D)</li><li>Short and long-term disability</li><li>Health and Dependent Care Spending Accounts (HAS &amp; DCFSA)</li><li>Transportation benefits</li><li>Employee Assistance Program</li><li>Time off/Leave (PTO, Vacation, or Sick Leave)  </li></ul>#westpriority25

DescriptionThe Intake Specialist has a broad range of responsibilities including accurate and timely data entry, understanding, and selecting inventory and services in key databases, communicating with referral sources, and appropriately utilizing technology to notate patient information/communication. Intake Specialist’s schedules can vary based on the need of the branch. Enters referrals within allotted timeframe as established; meeting productivity and quality standards as established.Communicates with referral sources, physician, or associated staff to ensure documentation is routed to appropriate physician for signature/completion.Accurately enters referrals into appropriate system based on the type of referral obtained.Works with local branch leadership to ensure appropriate inventory/services are provided.Assists with other regional team functions, as necessary.For non-Medicaid patients communicates with patients their financial responsibility, collects payment and documents in patient record accordingly.Follows company philosophies and procedures to ensure appropriate shipping method utilized for delivery of service.Answers phone calls in a timely manner and assists caller.For non-Medicaid patients communicates with patients Responsible for reviewing medical records for non-sales assisted referrals to ensure compliance standards are met prior to a service being rendered.Must be an expert at payer guidelines and reading clinical documentation to determine qualification status and compliance for all equipment and services.Responsible for working with community referral sources to obtain compliant documentation in a timely manner to facilitate the referral process.

TEKsystems is looking to hire a Data Entry Specialist to work for our client in Whitehouse Station, NJ. These positions would take place ON SITE. These data entry clerks would be responsible for handling the migration of data from one database to another while making sure documents are processed/verified properly. This position is a great, foot in the door opportunity with a ton of upward mobility and growth available. This opportunity takes place in a smaller, fast paced office type environment and does have performance metrics involved. TOP 5 QUALIFICATIONS·       2-3 years of RECENT Data Entry/Office experience- Recent graduates are encouraged to apply as well ·       Strong attention to detail·       Ability to work in a fast-paced environment·       Ability to learn a new process is a MUST HOURSNormal Schedule- Monday- Friday:8am-4:30pm (1/2 hour lunch, business casual) If interested, please apply with most up to date resume and feel free to reach out to the contact attached to this posting! Looking forward to connecting!

Data Entry Specialist- ON SITE

<h3>Join Our Team as a Mail Room/Batching Specialist!</h3>Are you detail-oriented and ready to make an impact? We are looking for a dedicated Batching Specialist to join our mail room team and ensure the highest standards of data privacy and accuracy.<h4>About the Role:</h4><ul><li>Handle data entry and manage outgoing mail.</li><li>Ensure all required documents are correctly inserted into envelopes.</li><li>Maintain data privacy to prevent errors.</li><li>Perform repetitive tasks like mailing, faxing, and overnighting letters.</li></ul>Requirements:<ul><li>2+ years of data entry experience.</li><li>In-office work (no remote option), 5 days a week, 8 AM to 5 PM. Location: Denver, 80206</li><li>Strong attention to detail and accuracy.</li><li>Must complete a 1-minute typing assessment (35 wpm, 100% accuracy).</li></ul><h4>Why You&#39;ll Love Working Here:</h4><ul><li>Contract role through tax season, with potential for long-term.</li><li>Pay $21/HR</li><li>Handle high-priority/risk letters and incoming money.</li><li>Opportunity to rotate between processing and batching tasks.</li></ul>Ready to make a difference? Apply today and become a key player in our team!

Data Entry Specialist/Mail Room

Data Catalog Management:• Administer, configure, and maintain the Data Catalog platform.• Ensure seamless integration with various data sources (databases, data lakes, bi tools, applications, etc.)• Monitor system performance, trouble shoot issues, and optimize configurations.Metadata Management &amp; Data Governance:• Oversee metadata ingestion, curation, and classification to enhance data discovery.• Work with data stewards and governance teams to enforce data standards, policies, and lineage tracking.• Define and implement role-based access control (RBC) and data security policiesCollaborate &amp; Training:• Partner with business and technical teams to promote data literacy and catalog adoption.• Conduct training and onboarding sessions for users on how to effectively use the platform• Maintain documentation and best practices for metadata management and catalog utilization.Continuous Improvement:• Evaluate new features and enhancements in the Data Catalog and recommend improvements.• Automate catalog-related tasks where possible using APIs and Scripting.• Stay updated on industry trends and best practices in data governance and cataloging.Required:• 5+ years of experiences administering Alation or Atlan (or similar data catalog platforms).• Strong understanding of metadata management, data governance, and data lineage• Experience working with SQL and related databases (e.g., Snowflake, BigQuery, SQL Server, etc.)• Familiarity with data governance frameworks and compliance standards (GDPR, CCPA, etc).• Ability to troubleshoot integration and performance issues within the data catalog platform. Additional Skills &amp; QualificationsPreferred:• Experience working with ETL tools, APIs and Scription languages (Python, SQL, etc).• Knowledge of data lake and cloud environments (AWS, Azure, GCP).• Hands-on experience with BI Tools like Tableau, Power BI, Looker, etc.• Certifications in Alation, Atlan, or Data Governance framework are a plus.

Data Governance Lead - MINNESOTA CANDIDATES ONLY

Key Responsibilities:Data Catalog Management:• Administer, configure, and maintain the Data Catalog platform.• Ensure seamless integration with various data sources (databases, data lakes, bi tools, applications, etc.)• Monitor system performance, trouble shoot issues, and optimize configurations.Metadata Management &amp; Data Governance:• Oversee metadata ingestion, curation, and classification to enhance data discovery.• Work with data stewards and governance teams to enforce data standards, policies, and lineage tracking.• Define and implement role-based access control (RBC) and data security policiesCollaborate &amp; Training:• Partner with business and technical teams to promote data literacy and catalog adoption.• Conduct training and onboarding sessions for users on how to effectively use the platform• Maintain documentation and best practices for metadata management and catalog utilization.Continuous Improvement:• Evaluate new features and enhancements in the Data Catalog and recommend improvements.• Automate catalog-related tasks where possible using APIs and Scripting.• Stay updated on industry trends and best practices in data governance and cataloging.Required:• 5+ years of experiences administering Alation or Atlan (or similar data catalog platforms).• Strong understanding of metadata management, data governance, and data lineage• Experience working with SQL and related databases (e.g., Snowflake, BigQuery, SQL Server, etc.)• Familiarity with data governance frameworks and compliance standards (GDPR, CCPA, etc).• Ability to troubleshoot integration and performance issues within the data catalog platform. Preferred:• Experience working with ETL tools, APIs and Scription languages (Python, SQL, etc).• Knowledge of data lake and cloud environments (AWS, Azure, GCP).• Hands-on experience with BI Tools like Tableau, Power BI, Looker, etc.• Certifications in Alation, Atlan, or Data Governance framework are a plus.

Data Governance Lead - OHIO CANDIDATES ONLY

**This is a 6 month c2h role that sits onsite in Harrison, NY. This person will be a Data Privacy Customer Service Rep. They need prior experience handling the data privacy and security of a companies data and comfortable handling remote work. Conversion salary for this role is 65-85kDescription• Assist school district personnel in the use , function, and expansion of specific data applications related to data privacy and security. Use available tools and resources in Data Privacy &amp; Security. Act as a first contact for districts regarding technical support with applications used in the DPSS Service. The NIST Tool, DPSS Training Modules, Infosec, DPIT, SDPC, and phishing-related resources, among others, are key technical tools.• Using available tools/resources in the DPSS - assist school district users in enhancing their Privacy posture. This includes sharing resources - privacy-by-design principles, ensuring data minimization, and adhering to third-party contract requirements for data security (DPA&#39;s). All processing/database efforts must comply with FERPA, EdLaw2D, and other security standards, as well as advising on industry best practices (NIST) to safeguard personally identifiable information (PII).• Provide Training on various applications and support districts and our organization. Acts as a first contact for districts regarding technical support used in the DPSS Service. Oversee applications such as SDPC, Infosec, DPIT etc., facilitate data management, ensure compliance, and enhance communication within the organization, districts, NYSED, and vendors.• Work with Data Protection Officers or their staff to support efforts on SDPC, NIST, IRP, DR Plans, DPSS services one on one with districts. This could be done virtually or in person. Support districts on various project such as maintenance of DPIT, RACI Chart(s) and IRP. Main point of contact for DPSS Technical resources Listed in box C2. Ability to gain solid knowledge of the various Data Privacy laws and the ability to implement NYSED regulations in technical systems. Utilize RIC ONE Tools &amp; Resources.• Evaluate the existing applications and resources being used, such as NIST, DPIT, SDPC, DPSS Training Modules, Infosec, and social media applications like LinkedIn and X. Determine how effectively these tools are meeting the current needs of the school districts. Support and review NYSED laws. Assist districts in understanding service offerings.• Assist in creating User Groups and Tabletop Exercises to simulate and prepare for cybersecurity incidents. Assist and develops training material for districts personnel on Ed Law 2d or other Privacy matters. Shares RIC ONE information. Assist districts on data incidents and provide guidance as per NYSED recommendation. Assists with data breach response and NYSED reporting procedures. Recommend procedural enhancements of applications or processes supporting DPSS applications. Reports SDPC issues to the ROC Team. Provide training to districts.• Share and discuss problems with applications. Support districts in their understanding of additional services offered by the DPSS. Reports SDPC issues to the ROC Team. Assist in building awareness various tools used in the DPSS to school district personal. Participate in district/vendor meetings as a representative of the Lower Hudson Regional Information Center• Support districts in their understanding of additional services offered by the DPSS. Helps set up districts on new application and verifies all SLA terms are satisficed Calendar Management: Oversee scheduling, reminders, and promotional activities. DPO Database &amp; ListServ: Maintain, update, and manage communicationsSkillsCustomer service, nistAdditional Skills &amp; QualificationsMINIMUM ACCEPTABLE TRAINING AND EXPERIENCE: Graduation from high school or possession of a high school equivalency diploma and either: a) five (5) years of work experience in data processing operations and/or technical support or customer service related to data processing applications or b) five (5) years of experience using an automated financial, human resources or student information system in a school district (such as: Finance Manager, Wincap, eSchool Data, eSchool Plus, Infinite Campus, School Tools, Power School or Office 365) to perform work functions on a daily basis• SUBSTITUTION: Satisfactory completion of 30 college credits* may be substituted on a year for year basis for up to four (4) years of the work experience described above. Experience LevelIntermediate Level

Data Privacy Customer Service Representative

Description
					Responsible for managing multiple functions, providing leadership and guidance to subordinate managers. Overall accountability for the performance management and career development programs for the Client Onboarding Function. The Client Delivery and Implementation team works with the sales group and client servicing team to define services that will be provided to new or existing clients. May also advise and guide clients on service decisions. Responds to existing client requests and upgrades post implementation. Operational oversight and coordination of complex client onboarding events. Consult on ability to meet client requirements and set appropriate expectations.
 
 
Job Description
• Develops, implements, and communicates a strategic vision to meet both business unit and corporate goals.
• Leads cross-functional initiatives to improve efficiency, effectiveness, and productivity.
• Assumes accountability for financial and staffing resources, including developing and managing capital and expense budgets.
• Liaises across departments to optimize resource allocation and ensure profitability aligns with planned objectives.
• Takes full accountability for the unit’s performance and profitability in comparison to established plans.
• Implements metrics and monitoring processes to assess and enhance outcomes.
• Manages multiple units or functions by directly overseeing a group of managers.
• Acts as a seasoned leader with extensive business experience and broad functional expertise, fostering proactive strategic leadership.
• Prior experience with Symantec DLP, Microsoft Purview, or other security tools is highly desirable.
• Strong understanding of data protection and testing business test cases related to test policies.
• Familiarity with encryption technologies and their application in securing data will be an advantage.
• Collaborates in the creation and testing of business test cases, ensuring compliance with security policies and data governance frameworks.
• Works closely with stakeholders to validate requirements and ensure effective implementation of solutions.
					Skills
					data loss prevention, Data Protection, analysis, test case, security policies, encryption
					Top Skills Details
					data loss prevention,Data Protection,analysis,test case,security policies,encryption
					Additional Skills &amp; Qualifications
					A College or University degree and/or relevant proven work experience is preferred.
 Prior experience with Symantec DLP, Microsoft Purview, or other security tools is highly desirable.
					Experience Level
					Intermediate Level

Data Protection Analyst

Top Skills&#39; Details PLEASE REVIEW IN DETAILS AS CANDIDATES WILL NEED TO HAVE THE FOLLOWING SKILLS (NO EXCEPTIONS): - Master&#39;s or PhD Preferred!- 5-10+ years of experience in AI and machine learning, model building, evaluation, and fine-tuning.- 2+ years of working knowledge of applying recent LLMs including ChatGPT, GPT 3.5, OPT, BLOOM, etc. UTILIZING RAG!- Experience working directly with large language models and Transformer based architectures including BERT, RoBERTa, T5 etc.- NLP Experience (Named Entity Recognition, Sentiment Analysis, Text Summarization)- Experience with conversational search / semantic search, reinforcement learning, prompt engineering, hallucination mitigation- DevOps repos Debugging, building APIs and managing the algorithm flow across multiple workstreams in one repo- Senior level experience deploying models in the Cloud (AWS) or Azure as secondary. DescriptionTEKsystems is partnered with a software company in Raleigh that needs to hire a Senior Data Scientist for their flagship product, our client is a leading global provider of information and analytics. Recently our client has focused on the general availability of their product for U.S. customers, a generative AI solution designed to transform legal work. Their product delivers trusted results in a familiar, easy-to-use interface with linked hallucination-free legal citations that combine the power of generative AI with proprietary search technology, Shepard’s® Citations functionality, and authoritative content. The Senior Data Scientist will focus on search and be dedicated to the creation of next-generation AI and Machine Learning techniques and strategies for our client in their global expansion. This candidate will assist with deploying ethical, powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model for each individual legal use case. This approach includes working with large language models like Anthropic’s Claude 2, hosted on Amazon Bedrock from Amazon Web Services (AWS), and OpenAI’s GPT-4 and ChatGPT, hosted on Microsoft Azure. ACCOUNTABILITIES• Solve some of the most challenging problems in natural language processing, machine learning, and information retrieval including topical classification, sentiment analysis, user intent detection.• Research, build, and deploy models based on both shallow and deep machine learning. Train robust NLP-based models a very large corpus of news and financial data.• Apply machine learning techniques for improving search algorithms.• Drive best practices for NLP/Machine Learning pipelines.• Maintain current knowledge base of state-of-the-art ML algorithms (BERT, ELMo, GPT, etc.), API&#39;s, and open-source methods and be able to quickly evaluate alternatives.• Translate complex business requirements into actionable stories with reasonable time estimates.• Work with product leaders to apply data science solutions. Strong coding skills in Python 7+ yearsBe a natural problem solver, able to take a lead in collaborating to resolve issuesProficiency in IDE debugging : VSCODE and PYCHARMHave communication skills5+ years of experience in AI and machine learningDeep understanding of machine learning algorithms, classification models, diagnostic testing of modelsExperience working directly and Transformer based architectures including BERT, RoBERTa, T5 etc. Nd familiarity with large language models and fine tuningExperience with conversational search / semantic search, reinforcement learning, prompt engineering, hallucination mitigationWorking understanding of the business risks associated with applying LLM (LangChain) in a businessExperience working with AWS, RAG, SageMaker, SQLSkillsdata science, nlp, indexing, semantic search, conversational search, langchain, Generative AI, Large language model, Sql, aws, algorithm, artificial intelligence, Retrieval augmented generation, fine-tuning, Python, Machine learning, cloud computingTop Skills Detailsdata science, nlp, indexing, semantic search, conversational search, langchain, Generative AI ,Large language model, sql, aws, algorithm, artificial intelligence, Retrieval augmented generation, fine-tuningAdditional Skills &amp; QualificationsN/AExperience LevelExpert Level

Data Scientist

ETL DataStage Administrator In this role, you will be part of a team that plays a critical role in managing our DataStage ETL environment. Duties &amp; Responsibilities: Proactive monitoring of Datastage performance and storage utilizationAssist Development teams on new project creation, file directory setup, access provisioning and firewall rule creationConsult with Development on job performance, including consulting on database and file system performanceProvision user and system access to ensure the least required privilege and separation of dutiesEnsure our environments are current and updated by applying system upgrades, certificate updates and ensuring system patches are applied as expectedSupport CI/CD job promotion process across environmentsPartner with IBM Support team to troubleshoot issues and apply updatesCollaborate with development teams to implement best practices for job development, testing, and deployment.Enhance security practices and ensure compliance with enterprise technology standards and regulatory expectations.Identify improvement and automation opportunities for our internal processes and proceduresAuthor and maintain internal documentationProvide operational support for system access and platform availability, including on-call rotation outside of standard business hours Experience with PL/SQL scripting, PowerShell, Python, or Bash ScriptingExperience developing and maintain role-based user access processes (RBAC)Knowledge of Data Warehouses, ETL architecture and best practicesStrong troubleshooting and problem-solving skillsStrong data analytical skillsExperience with Unix/Linux based file systemsExperience troubleshooting and updating ODBC/JDBC driversAbility to work in a fast-paced environment, handle multiple priorities and effectively prioritize themExperience working in a consumer-centric company, partnering with teams of technical professionals in a cross-functional environmentStrong interpersonal and written communication skillsExperience with GIT repositoryExperience with ServiceNow

DataStage Administrator - Hybrid In Minnesota

Essential Duties and Responsibilities:•	Develop database requirements by reviewing business requirements; analyzing department applications, programming, and operations; evaluating existing systems and designing proposed systems.•	Recommends solutions by defining database physical structure and functional capabilities, database security, data back-up, and recovery specifications.•	Install revised or new systems by proposing specifications and flowcharts; recommending optimum access techniques; coordinating installation requirements.•	Manages database performance by calculating optimum values for database parameters; implementing new releases; completing maintenance requirements; evaluating computer operating systems and hardware products.•	Manage production, QA, and development database environments. •	Support software developers with database operations including the development of complex SQL, tuning of DML and the creation of stored procedures.•	Design and implement high availability database infrastructures utilizing failover clustering, SAN replication, and other high availability technologies.•	Prepares users by conducting training; providing information; resolving problems.•	Provides information by answering questions and requests.•	Supports database functions by designing and coding utilities.•	Maintains quality service by establishing and enforcing organization standards.•	Design and manage ETL process for data conversions and data exchange between systems.•	Contributes to team effort by accomplishing related results as needed.•	Conform with and abide by all regulations, policies, work procedures, safety rules and regulations and instructions.•	Respond promptly when returning telephone calls and replying to correspondence and E-mail.•	Provide high quality customer service to all internal and external customers.•	Assist developers with writing effective queries and performance tuning. Knowledge, Skills and Abilities Required:•	Possess training in relational database administration, and implementation using SQL Server.•	Knowledge of Linux and Windows Systems administration.•	Must have good interpersonal skills.•	Requires advanced problem-solving abilities.•	Knowledge of SQL Server Integration Services (SSIS).•	Knowledge of ETL processes.•	Knowledge of Linux shell scripting and\or Windows PowerShell a plus.•	Experience with Microsoft Visual Studio a plus.•	Experience with Microsoft DevOps (TFS) a plus.•	Experience with Database monitoring tools and backup software SkillsDatabase administrator, Sql, Sql server, Performance tuning, Ssis, PowerShell scripting, bash scripting Additional Skills &amp; QualificationsMust be in the local area to work onsite in Tallahassee, FL. Once up to speed, can work a hybrid work schedule. Must be able to convert between $65K - $70K salary plus $6500 - $7000 put into a retirement account by the company annually. Great benefits. Company paid bonus each year.

Database Administrator

We are seeking a DBA to join our team. The ideal candidate will be responsible for the development, administration, security, performance, and recoverability of the company&#39;s Enterprise Data Warehouse (EDW), related data marts, Extract Transform Load (ETL) processes, and related systems. This role also involves providing SQL support for operational databases and making recommendations for continual improvement of database operations. This role is onsite but rotate shift to work remote for 2 weeks straight. If interested, please apply, and a recruiter will contact you. Responsibilities:<ul><li>Ensure the overall performance, reliability, and security of data, databases, and related systems. Ensure databases and processes are performing at optimum levels and that all data, databases, and related systems are recoverable.</li><li>Perform preventative maintenance measures. Regularly monitor database and ETL operations to ensure successful completion. Provide after-hour support and troubleshooting activities for all databases and ETL processes as needed to ensure 24/7 system availability.</li><li>Perform system and server administrative duties, including software installations, upgrades, configuration, and migrations.</li><li>Implement data strategy to secure, restore, and archive databases while remaining compliant with the company&#39;s information security policies.</li><li> Lead and manage technical projects of moderate complexity.</li><li>Develop, administer, and maintain the EDW, data marts, application interfaces, data virtualization layers, reports, dashboards, data extracts, and ETL platforms.</li><li>Ensure appropriate controls over the EDW to maintain a highly controlled and auditable environment.</li><li>Execute appropriate testing and validation activities for all platforms. Document test results and ensure that all open issues are resolved.</li><li>Create and maintain design documents, application overview documents, data flow diagrams, procedures, standards, and other technical documents.</li><li>Install and configure MS SQL servers for standalone and failover cluster environments.</li><li>Manage Dell Compellant storage across databases; create volumes, monitor space, and provide capacity planning based on database growth.</li><li> Administer Denodo Data Virtualization tool, including designing databases and creating base views to deploy across environments. Troubleshoot issues and support business access to views.</li><li> Develop T-SQL scripts, stored procedures, views, triggers, and indices.</li><li>Create and maintain MS SQL Agent jobs, alerts, and security for all SQL server instances.</li><li>Assist with production incidents and resolutions, including root cause analysis and recommendations.</li><li>Develop PowerShell scripts.</li><li> Support developers with tuning SQL queries, debugging, and troubleshooting.</li><li>Foster a positive, learning, and collaborative team environment. Proactively document and cross-train teammates to promote knowledge transfer and ensure adequate coverage.</li></ul>Qualifications: <ul><li>Proficiency with database design, security, backup, recovery, tuning, and troubleshooting.</li><li>If primarily experienced with Oracle, must have some experience with SQL Server.</li><li>Thorough understanding of security concepts including authentication, authorization, Active Directory, Kerberos, and SQL Server auditing and logging.</li><li>Experience with network and systems administration, including SAN technologies, Hyper-V, Windows Server OS, and hardware such as firewalls, routers, and switches.</li><li>Demonstrated experience with business continuity, including backups, high-availability, continuous availability, and disaster recovery.</li><li>Knowledgeable in cryptography, such as PKI, SSL, SQL Server TDE, and key management.</li><li>Ability to manage projects of moderate complexity.</li><li>Excellent interpersonal skills and the ability to effectively communicate technical concepts.</li><li>Excellent troubleshooting, problem-solving, analytical, and organizational skills.</li><li>Ability to work effectively under pressure to meet project deadlines and Service Level Agreements (SLAs).</li><li>Readiness to leverage new technologies without formal training.</li><li>Self-motivated and able to work effectively with minimal supervision; takes initiative when identifying a need or issue.</li></ul>

ETL DataStage Administrator. In this role, you will be part of a team that plays a critical role in managing our DataStage ETL environment and supporting our customers that warehouse. You will be helping ensure optimal performance, and partnering with our internal teams to grow our solution across the enterprise. Duties &amp; Responsibilities: Proactive monitoring of Datastage performance and storage utilizationAssist Development teams on new project creation, file directory setup, access provisioning and firewall rule creationConsult with Development on job performance, including consulting on database and file system performanceProvision user and system access to ensure the least required privilege and separation of dutiesEnsure our environments are current and updated by applying system upgrades, certificate updates and ensuring system patches are applied as expectedSupport CI/CD job promotion process across environmentsPartner with IBM Support team to troubleshoot issues and apply updatesCollaborate with development teams to implement best practices for job development, testing, and deployment.Enhance security practices and ensure compliance with enterprise technology standards and regulatory expectations.Identify improvement and automation opportunities for our internal processes and proceduresAuthor and maintain internal documentationProvide operational support for system access and platform availability, including on-call rotation outside of standard business hours Experience with PL/SQL scripting, PowerShell, Python, or Bash ScriptingExperience developing and maintain role-based user access processes (RBAC)Knowledge of Data Warehouses, ETL architecture and best practicesStrong troubleshooting and problem-solving skillsStrong data analytical skillsExperience with Unix/Linux based file systemsExperience troubleshooting and updating ODBC/JDBC driversAbility to work in a fast-paced environment, handle multiple priorities and effectively prioritize themExperience working in a consumer-centric company, partnering with teams of technical professionals in a cross-functional environmentStrong interpersonal and written communication skillsExperience with GIT repositoryExperience with ServiceNow

Datastage Administrator

Responsible for building a complete document package with all appropriate/applicable supporting invoices, breakdowns, ledgers, foreclosure, bankruptcy, and loss mitigation relevant documents based on a specific claim type in a timely and efficient manner. This position is responsible for adhering to all guidelines set forth by insurer, investor, and master servicing guidelines. <ul><li>Evaluates/reconciles loan level balances (corporate and escrow advances) for expenses incurred to determine claimable vs non claimable to maximize reimbursement on behalf of the servicer and/or client</li><li>Files respective investor/insurer initial and final claims based on the respective guidelines for allowable limits</li><li>Reviews MI claim Explanation of Benefits (EOB) or Insurer Advice of Payments (AOP) and research curtailment reasons for potential rebuttal </li><li>Files Appeal or Supplemental Claims ensuring all allowable advances and interest are recovered from the MI companies and/or Insurer. </li><li>Monitors pre/post conveyance processes on government loans</li><li>Satisfies audit requests </li><li>Monitors claim deadlines and exceptions reports </li><li>Monitors REO activity on investor claim files</li><li>Ensures all receivables are paid w/ no penalties or interest curtailments</li><li>Ensures payment to vendors in a timely manner</li><li>Corresponds with attorney/trustees, vendors, and agency representatives to ensure claims are processed within insurer and investor guidelines</li><li>Works in conjunction with attorneys, agencies, PMI companies, investors and master servicers to expedite the completion of the claim to minimize losses</li><li>Complies with and have working knowledge of all FNMA, FHLMC, PMI, FHA, VA, investor and master servicer rules and regulations</li><li>Performs regular reviews of all cases/claims on a regular basis</li><li>Requests UPB removal on loans from Investor Reporting Department once the claim process has been completed</li><li>Assists in the training of new employees</li><li>Performs other work and duties as assigned</li></ul>Skills &amp; Qualifications: <ul><li>Claims analysis, claims preparation, mortgage, default, MSP, loss mitigation, default servicing</li><li>Must be very strong in Excel and have used Vlookup and Pivot Tables on a consistent daily basis. </li><li>Working knowledge of the Black Knight MSP servicing system</li><li>Working knowledge of MS Outlook, Word, Excel, Power Point, and ability to learn industry related systems</li><li>Able to work both independently and within a team environment</li><li>Excellent time management skills</li><li>Working knowledge with Microsoft Office, spreadsheets and software applications</li><li>Strong analytical skills</li><li>Excellent verbal and written communication skills</li><li>Detail oriented with ability to successfully manage multiple priorities </li><li>Able to work in fast paced environment with the ability to meet deadlines</li></ul>

Default Loan Claims Analyst - 100% REMOTE

Job Description:We are seeking a dedicated and detail-oriented individual to join our team as a biller support rep. This role involves supporting the front office and patient coordinators, ensuring smooth operations and efficient handling of preauthorizations and billing processes.Key Responsibilities:<ul><li>Front Office Support: Assist with various front office duties, including greeting patients, scheduling appointments, and managing patient records.</li><li>Patient Coordination: Work closely with patient coordinators to ensure seamless communication and coordination of patient care.</li><li>Preauthorization Management: Take preauthorization requests from different teams and review treatments to determine what requires preauthorization.</li><li>Billing Assistance: Collaborate with billers to assist in billing out claims accurately and efficiently.</li><li>Learning and Development: Continuously learn and adapt to front office duties and responsibilities to provide comprehensive support.</li></ul>Qualifications:<ul><li>Strong organizational skills and attention to detail.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work collaboratively with different teams.</li><li>Willingness to learn and adapt to new tasks and responsibilities.</li><li>Previous experience in a healthcare setting is a plus but not required.</li></ul>Benefits:<ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional growth and development.</li><li>Supportive and collaborative work environment.</li></ul> Additional Skills &amp; Qualifications3+ Years experience in Denti-Cal and front office DentalPreauthorization Experience ADA CodesDenti-CAL experience Treatment Coordinator experienceExperience LevelIntermediate Level

Dental Biller

POSITION SUMMARYUnder the supervision of the Claims Supervisor, performs various functions related to claims processing. Adheres to processing rules, guidelines, and policies. Meets department productivity, quality, and accountability standards. ESSENTIAL DUTIES AND RESPONSIBILITIESKey Responsibilities<ul><li>Electronically images claims and related documents.</li><li>Performs data entry and verification of required documentation.</li><li>Processes different levels of claims and reviews suspended electronic claims.</li><li>Handles requests for pre-authorizations.</li></ul>Other Duties and Responsibilities<ul><li>Assists in adhering to document policies and procedures.</li><li>Provides support to Customer Service and other departments as needed.</li><li>Completes special projects as assigned.</li><li>Works towards annual goals set by the supervisor.</li><li>Maintains positive relationships within the department and company.</li><li>Works as a team player and assists where needed.</li><li>Maintains a customer-focused attitude, ensuring timely and accurate claims processing.</li><li>Performs other miscellaneous duties as assigned.</li></ul>MINIMUM QUALIFICATIONS AND EXPERIENCEEducation<ul><li>High School Diploma or equivalent required.</li></ul>Experience<ul><li>Minimum two years of clerical experience, customer service, sales, or equivalent combination of education and experience.</li></ul>Skills and Knowledge<ul><li>Proficiency in word processing and spreadsheets is desirable.</li><li>Demonstrated customer service skills.</li><li>Ability to maintain focus and attention to detail.</li><li>Ability to handle multiple tasks.</li><li>Effective oral and written communication skills.</li><li>Ability to handle confidential information in compliance with laws and regulations.</li></ul>

Dental Claims Representative - $19-20/hr - Weekly Pay- Start ASAP

DescriptionTop Skills&#39; DetailsPC Support experience - in a Windows environment. They have 5000+ devices under management plus another 2000 at the corporate office. This team manages all aspects of the implementation, upgrading, break/fix, and replacement of the PC&#39;s.- Image and staging PCs - They will be responsible for setting up PCs in the Knoxville Office and shipping them out to the different travel centers across America. This also includes printers as well as Win 11 deployments.- Scripting, PowerShell, any tool similar to Clonezilla, ServiceNow, O365, Bomgar or similar remote management software, VPN and multi-factor authenticator experience (Cisco), IBM BigFix or similar.- Customer service - this team works with employees in the field at 300+ travel centers and should be able to communicate effectively and in a timely manner.- Certs like Net +, Sec +, A+ are a plus- Customer service - this team works with 18k plus employees in the field at 300+ travel centers and should be able to communicate effectively and in a timely manner.Job Duties &amp; TechnologiesLooking for an experienced Desktop technician to join their team here in Knoxville. This team supports 300+ travel centers and 5000+ PC&#39;s across the country from an IT Center here in Knoxville. Responsibilities include: Imaging, deploying, supporting both desktop/laptop computers, asset management of these devices. They are the final line of support for all tech issues and must be able to work as a team to solve issues as they arise. They will also respond in a timely manner to general incident tickets for end user-related support issues regarding Microsoft Windows, business applications, and hardware problems.SkillsDeployment, Windows 10, Troubleshooting, Hardware, InstallTop Skills DetailsDeployment, Windows 10Additional Skills &amp; QualificationsReimagingExperience LevelEntry to Intermediate Level

Desktop Deployment Technician

<h3>Job Description: Technical Support Specialist</h3>Are you a tech-savvy problem solver with a passion for customer service? We&#39;re looking for a dynamic Technical Support Specialist to join our team! If you thrive in a fast-paced environment and have a knack for troubleshooting, this role is for you.<h4>Key Responsibilities:</h4><ul><li>Technical Expertise: Leverage your broad knowledge of Windows, Windows-based systems such as Active Directory, PowerShell, Microsoft Office 365, MS Teams, OneDrive, security concepts, and Bomgar/RDP to provide top-notch support.</li><li>Advanced Skills: Utilize your advanced technical computer skills to support specific functional areas and related systems.</li><li>Service Now Proficiency: Manage and resolve issues using the Service Now ticketing system.</li><li>Customer Service: Deliver exceptional customer service with a strong orientation towards client satisfaction.</li><li>Adaptability: Demonstrate flexibility and adaptability in a constantly changing environment.</li><li>Communication: Communicate effectively both verbally and in writing to ensure clear and concise information exchange.</li></ul><h4>Skills and Qualifications:</h4><ul><li>Technical Skills: Proficiency in Desktop, Windows 10, and VMware.</li><li>Problem-Solving: Strong problem-solving skills to identify and recommend improvements for technical and process issues.</li><li>Compliance: Ensure compliance with applicable corporate and divisional policies and procedures.</li><li>Task Management: Complete tasks as assigned by dispatchers and management, and update service tickets promptly.</li><li>Customer Satisfaction: Maintain a high level of customer satisfaction by resolving technical issues and acting as a technical contact for escalated issues.</li></ul><h4>Additional Responsibilities:</h4><ul><li>Work Queue Management: Constantly monitor individual work queues to resolve routine and non-routine VDI issues and requests.</li><li>Service Level Agreements: Ensure completion of all assigned work and proper communication with clients to meet service level agreements and service demands.</li></ul><h4>Experience Level:</h4><ul><li>Entry Level: This position is ideal for individuals looking to start their career in technical support.</li></ul>Join us and be part of a team that values innovation, customer satisfaction, and continuous improvement. Apply now and take the first step towards an exciting career in technical support!

Desktop Support

Required:● 5+ years of experience working in a desktop support environment.● Extensive experience with Windows OS administration and applications● MDM tool experience with ● Experience with Microsoft 365, including comprehensive knowledge of all applications and services within.● Working knowledge of VoIP (Cisco) and V/C systems and internet-based video conferencing such as Zoom.● Comfortable with managing and manipulating directory systems (AD, LDAP).● Experience supporting TCP/IP networks and wireless networking.● Experience with a ticket based support platform.● Experience in communication and collaboration technologies. As a Desktop Support Analyst at AFS, you will be instrumental in the experience of all our employees. We’re looking for someone who takes ownership of their work, is resourceful in their problem-solving skills and is able to think creatively. This individual will work together with a team to provide both local and remote support for all of our employees and will take on projects that will require clear communication and completion in a timely manner. We want someone who has a passion for setting the performance bar and thrives in an energetic team environment, while delivering a fully integrated solution that fits into one unified technology stack. ● Consistent delivery of white glove support and solutions.● Providing onsite, email, and chat support for end user Windows systems and applications.● Collaborating with team members and leadership, implementing great support processes, procedures, and documentation.● Identifying opportunities for business enablement through smart use of technology.● Ordering, receiving, tracking, and issuing hardware, software, and peripherals.● Performing new hire onboarding, including account creation, phone provisioning, computer and desk setup.● Mentoring team members.● Ensuring we meet SLA objectives.● Managing, supporting, and provisioning business applications in a cloud-based environment.● Writing clear, concise documentation for team members in wiki tools (Zendesk or Confluence).● Evaluating and recommending new software platforms and services.● Ensuring all operating systems are up to date.● Providing AV support during team all hand meetings

DescriptionProvide technical software, hardware, and basic network problem resolution to end users by performing appropriate diagnostics and guiding users through step-by-step solutions on both a hands-on and call-back basis. Essential Functions Diagnoses and resolves problems with PCs, local printers, end-user connectivity, software and configuration, email, as well as other hardware and network issues.Ensures timely resolution/referral of user problems by understanding the impact to the user and by assigning an appropriate priority and resolution goal.Clearly communicates technical solutions in a user-friendly, professional manner; provide one-on-one end-user training as needed.Performs Active Directory user account changes.Maintain Active Directory Computer environment.Proposes and implements hardware and software upgrades optimizing systems performance while remaining within budget.Helps install local area network cabling systems and equipment such as network interface cards, switches, and VPN devices with the network team.Manages and updates an accurate IT equipment inventory.Maintain spare parts inventory for IT software, hardware, and network printers.Creates Purchase Requisitions and handles equipment receipt as needed.Track software license compliance and perform annual audits to confirm licensing compliance.Manage signoffs and software change requests in accordance with IT procedures and Sarbanes Oxley requirements.Maintains a clean and organized environment.Assists Network Administrator as needed.Tracks and maintains server backups and tape rotation, working with Server Administrator.Perform related work as required.SkillsHardware, Active directory, Imaging, Windows 10Additional Skills &amp; QualificationsAbility to: -Work effectively in a Safety-minded industrial manufacturing environment.-Ensure the security of all company systems and data.-Understand business priorities, continuously reconsider the changing list of issues according to those priorities and communicate that list to management.-Transition swiftly between those complex priorities in a fast-paced environment.-Deliver effective technical customer support in person and over the phone.-Support and train end-users in a wide range of software applications as needed.-Read, understand and apply complex technical information.-Master new computer technology and its local applicability.-Maintain cooperative working relationships with internal and external customers, vendors and the team.-Demonstrate sensitivity to, and respect for, a diverse population. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The candidate must also portray a sincere desire to learn and broaden their knowledge base within IT thereby increasing their value to the company. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks of this position.

DescriptionInstalls standard software of firm computers. Bilingual in Spanish and English, with proficiency in both speaking and writing. Provides technology support and service to employees and clients. Installs and setup of hardware to include desktops, laptops, printers, etc. Performs regular meeting setups in accordance with firm standards to include the setup of video conferences, projectors, loaner equipment, and network connections for usage and presentations. Setup and support of firm &amp; personally owned mobile devices. Images computers from the network imaging server and installs post-image software specific to the user&#39;s needs. Resolves service issues, including troubleshooting and repairing network connectivity issues, hard drive and display failures, and printer problems. Provides alternate, loaner equipment to ensure minimum disruption of work time. Completes assigned firm-wide rollouts and upgrades. Schedules time with employee to collect old equipment, re-configure and replace with new equipment. Participates in firm-wide roll-outs by providing pre- and post-migration support. Maintains inventory of hardware devices such as laptops, desktops, monitors and mobile devices. Handles onboarding and offboarding of employees, including training on appropriate use of hardware and software, including VPN and remote access. Configuring equipment upon allocation/return, ensuring all department backup procedures are followed. Monitors ticket queue: documents problem resolution and works to ensure appropriate knowledge transfer to other technicians and responds to user communications for support requests. Provides after hours support, usually by phone, during on-call rotation. Travels to office during late or weekend hours as needed. Flexibility to work overtime, including nights and weekends as needed. Serves as essential personnel during emergencies and/or inclement weather. Assists Level 3 teams on specialized processes when required. Other duties as assigned. Desired SkillsMust have experience and/or knowledge of MS Windows, Office, device configuration, troubleshooting, OS configuration, network printing, and the installation of hardware and software. Excellent verbal and written skills. Strong organizational skills. Must be self-motivated, detail-oriented, and be able to work quickly and accurately. Strong customer service skills and ability to build relationships with business professionals. Minimum Education High School Diploma or GED.SkillsWindows 10, o365, intune, Technical support, Customer service, Active directory, Hardware, TroubleshootingAdditional Skills &amp; Qualifications•	Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties.    •	Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner.    •	Provide timely, accurate, and quality work product.    •	Successfully meet deadlines, expectations, and perform work duties as required.    •	Foster positive work relationships.    •	Comply with all firm policies and practices.    •	Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed.    •	Ability to work under pressure and manage competing demands in a fast-paced environment.•	Perform all other duties, tasks or projects as assigned.Experience LevelExpert Level

Required:● 5+ years of experience working in a desktop support environment.● Extensive experience with Windows OS administration and applications● MDM tool experience with● Experience with Microsoft 365, including comprehensive knowledge of all applications and services within.● Working knowledge of VoIP (Cisco) and V/C systems and internet-based video conferencing such as Zoom.● Comfortable with managing and manipulating directory systems (AD, LDAP).● Experience supporting TCP/IP networks and wireless networking.● Experience with a ticket based support platform.● Experience in communication and collaboration technologies. As a Desktop Support Analyst at AFS, you will be instrumental in the experience of all our employees. We’re looking for someone who takes ownership of their work, is resourceful in their problem-solving skills and is able to think creatively. This individual will work together with a team to provide both local and remote support for all of our employees and will take on projects that will require clear communication and completion in a timely manner. We want someone who has a passion for setting the performance bar and thrives in an energetic team environment, while delivering a fully integrated solution that fits into one unified technology stack. ● Consistent delivery of white glove support and solutions.● Providing onsite, email, and chat support for end user Windows systems and applications.● Collaborating with team members and leadership, implementing great support processes, procedures, and documentation.● Identifying opportunities for business enablement through smart use of technology.● Ordering, receiving, tracking, and issuing hardware, software, and peripherals.● Performing new hire onboarding, including account creation, phone provisioning, computer and desk setup.● Mentoring team members.● Ensuring we meet SLA objectives.● Managing, supporting, and provisioning business applications in a cloud-based environment.● Writing clear, concise documentation for team members in wiki tools (Zendesk or Confluence).● Evaluating and recommending new software platforms and services.● Ensuring all operating systems are up to date.● Providing AV support during team all hand meetings

DescriptionMonitor multiple information technology systems and perform incident management and/or addressservice requests related to IT systems and applications. Responsible for IT assets, per defined processesas required by the position.• Utilize Service Now and Power BI reports to monitor IT asset health and identify lost or missingassets.• Monitor physical inventory in the stock rooms and warehouses to ensure sufficient inventory ofdesktops, laptops, and accessories. Prepare shipments to remote sites asneeded. Track shipments to ensure successful delivery and keep customers updated onshipment status.• Assist with asset issues that escalate beyond the status of the incident. Coordinate with theappropriate team members to troubleshoot and resolve issues.• Schedule and coordinate warranty work for desktops and laptops. Prepare out of date desktopsand laptops for recycling. Perform work in support of the lifecycle process for the end usertechnology assets.• Receive incoming IT equipment from vendors; prepare and ship IT equipment to ONE Gaslocations.• Perform basic application and infrastructure monitoring functions.• Create and route basic Service Now Incident tickets to appropriate IT teams and resolve/close ITtickets as they are completed.• Triage and diagnose end user technology issues.• Assist with facilities projects that require infrastructure technology.• Assist other IT teams in support of their projects in the field that include networking technology.• Complete administrative level support duties. Collaborate with other IT teams.• Perform imaging tasks for new and/or restored desktops and laptops.• Regular and reliable attendance is required in the performance of the job.• Employee may be required to perform additional duties as assigned.• Applicable driver&#39;s license.Working knowledge relative to:• Computer hardware• Awareness of Networking• CommunicationsWorking knowledge of current infrastructure technologies and the ability to understand and supportthe following as required by position:• Desktop/laptop hardware, operating systems, and Office suite• IP networking• Event monitoring, logging, and data collection techniques• Virtualization Technologies• Windows desktop operating systemWorking knowledge of current infrastructure technologies and the ability to understand and support thefollowing as required by position:• Windows servers• Linux Operating systems• CISCO switching and routingAbility to interact with client calls, provide customer service, and respond to IT requests. Anunderstanding of incident and event handling, escalation, Business IT Automation, and ticketing systemssuch as Service Now.• Experience with the application of math and algebra.• Demonstrated ability working with data reporting tools such as Excel.• Ability to identify, research, and analyze system hardware problems and perform systemevaluations.• Demonstrated ability to interact, guide, and communicate effectively with all stakeholders.• Demonstrated ability to read and write fluently in English.SkillsAsset inventory, ServiceNow, Linux, Hardware, Active Directory, Asset management, Windows, Windows ServerTop Skills DetailsAsset inventory, ServiceNow, Linux ,Hardware ,Active DirectoryAdditional Skills &amp; QualificationsnoneExperience LevelIntermediate We have one position for in house desktop support and one that will require travel of 50% or more.

DescriptionWe are seeking a highly skilled and customer-oriented Desktop Support Technician for an role in Waukegan. The ideal candidate will have a broad knowledge of Windows-based systems, advanced technical skills, and a strong commitment to customer service. This role involves resolving technical issues, managing service tickets, and ensuring compliance with corporate policies. Key Responsibilities:<ul><li>Provide technical support for Windows-based systems, including Active Directory, PowerShell, Microsoft Office 365, MS Teams, OneDrive, and security concepts.</li><li>Utilize remote support tools such as Bomgar/RDP to assist users.</li><li>Leverage advanced technical skills to support specific functional areas and related systems.</li><li>Manage and resolve issues using the ServiceNow ticketing system.</li><li>Maintain a strong customer service orientation, ensuring high levels of customer satisfaction.</li><li>Adapt and respond flexibly to changing priorities and problem-solving requirements.</li><li>Communicate effectively both verbally and in writing with clients and team members.</li><li>Monitor individual work queues to resolve routine and non-routine VDI issues and requests.</li><li>Identify and recommend improvements for technical and process issues.</li><li>Ensure compliance with applicable corporate and divisional policies and procedures.</li><li>Complete tasks as assigned by dispatchers and management.</li><li>Update service tickets promptly and accurately.</li><li>Act as a technical contact for escalated issues.</li></ul>Required Skills:<ul><li>Proficiency in desktop support, including Windows 10 and VMware.</li><li>Broad knowledge of Windows-based systems and related technologies.</li><li>Experience with ServiceNow or similar ticketing systems.</li><li>Strong customer service orientation.</li><li>Excellent problem-solving skills.</li><li>Effective communication skills, both verbal and written.</li><li>Ability to adapt to changing priorities and work independently.</li></ul>Additional Skills &amp; Qualifications:<ul><li>Demonstrated ability to complete assigned work and communicate effectively with clients.</li><li>Commitment to meeting service level agreements and customer satisfaction.</li><li>Proactive monitoring and management of work queues.</li><li>Ability to identify and recommend process improvements.</li><li>Compliance with corporate policies and procedures.</li><li>Timely and accurate updating of service tickets.</li><li>High level of customer satisfaction maintenance.</li></ul>

Description· Must have a broad knowledge of Windows, Windows based systems such as Active Directory, PowerShell, Microsoft Office 365, MS Teams, OneDrive, Security concepts, and Bomgar/RDP· Advanced technical computer skills as required for technical support specific to functional area and related systems· Experience with Service Now ticketing system· Must possess a strong customer service orientation.· Must be adaptive and flexible and have good problem-solving skills.· Must be able to communicate effectively both verbally and in writing.SkillsDesktop, Windows 11, vmwareTop Skills DetailsDesktop,Windows 11

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