MUST HAVE PROVEN ARCHITECT EXPERIENCE &amp; EXPERIENCE WORKING WITHIN MEDICAL DEVICE/PHARMA/HEALTHCARE OR SIMILAR INDUSTRY DescriptionWe are seeking a highly skilled Application Architect to lead the technical design and architecture of a validated Complaints Management System upgrade for a Fortune 100 medical device company. This role is critical in ensuring the system meets enterprise standards, regulatory compliance, and business needs. The ideal candidate will bring deep expertise in enterprise architecture, validated systems, and preferably hands-on experience with Salesforce Service Cloud and TrackWise Digital. Key Responsibilities:Lead the architectural design and integration strategy for the upgraded complaints management system.Ensure compliance with FDA regulations and GxP requirements for validated systems.Collaborate with cross-functional teams including Quality, Regulatory, IT, and external vendors.Define and document system architecture, data flows, and integration points.Provide technical leadership during system design, development, testing, and deployment phases.Evaluate and recommend tools, platforms, and frameworks aligned with enterprise standards.Support risk assessments, validation planning, and audit readiness.Ensure scalability, performance, and security of the solution.

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Application Architect

<h3>Join Our Team as an Assistant Buyer!</h3>Are you passionate about retail, trend-savvy, and ready to turn data into decisions? We’re looking for a detail-driven, proactive Assistant Buyer to support our dynamic buying team in delivering the right products to the right place at the right time. This is your chance to be part of a fast-paced, creative environment where your analytical skills and eye for product will help shape the future of our seasonal assortments. Job Description<ul><li>Provides accurate data enabling teams to analyze current business trends and take action as needed.</li><li>Supports more buyers with seasonal buys from planning through execution by preparing documentation, collecting and analyzing data, and creating visual documentation.</li><li>Participates in cross-functional meetings to gather key information and execute merchandising decisions.</li><li>Creates product catalogs to support seasonal strategy for leadership product reviews and retail stores.</li><li>Uploads orders and reconciles seasonal buys.</li><li>Performs other duties as assigned.</li></ul>Skills &amp; Qualifications<ul><li>1+ years of experience working as an Assistant Buyer</li><li>Proficiency in Microsoft Excel</li><li>Solid understanding of retail industry preferred and specific metrics used</li><li>Solid communication skills, both written and verbal, as well as excellent presentation skills</li></ul>#westpriority25

Assistant Buyer

DescriptionWe are seeking a highly skilled and dedicated Owner’s Rep Assistant Project Manager (ORAPM) to support - moves, adds, rerofits, changes, utilities and Security) Program. This role is critical to ensuring the successful delivery of complex infrastructure projects, including moves, adds, retrofits, and security upgrades. Act as an on-site extension of the Team&#39;s internal project team.Support project delivery across design, construction, commissioning, and closeout phases.Maintain and manage project logs: Action Items, Milestones, Procurement, and Risk.Facilitate coordination between the Team, contractors, consultants, and vendors.Assist in budget tracking, schedule auditing, and reporting.Lead and support commissioning, testing, and operational handover.Ensure compliance with safety, quality, and documentation standards.Participate in executive briefings and stakeholder meetings.SkillsProject management, Infrastructure, Program managementTop Skills DetailsProject management, Infrastructure, Program managementAdditional Skills &amp; QualificationsRequired QualificationsProven experience managing mission-critical infrastructure projects, preferably in data centers.Strong communication and stakeholder coordination skills.Ability to work on-site full-time in The Dalles, OR.Familiarity with project management tools (e.g., Primavera P6, Quickbase, eBuilder).Experience with permitting, procurement, and vendor management.Knowledge of construction sequencing, commissioning processes, and closeout procedures.Experience LevelIntermediate Level

Assistant Project Manager

DescriptionSeeking an entry-level individual to join a training program to become a Project Manger. This is a great opportunity for someone to get their foot in the door a become a Project Manager. Upon the completion of training, this individual will be supporting multiple projects at a given time within the IT space. Project they will lead may include system maintenance, enhancements, and modernization projects. Essential Functions1. Coordinate work for projects involving multiple team members2. Create and execute project work plans to meet changing needs and requirements3. Help identify resources needed and work with leaders to assign individual tasks4. Prepare and review project related documents prepared by the team before passing along to stakeholders5. Effectively apply project management methodologies and best practices6. Perform risk analysis and recommend actions to mitigate risk7. Ensure project documents are complete, current, and stored appropriately8. Ensure that projects meet stakeholder objectives Skills and Abilities* Exhibit good levels of organization, communication, and leadership* Ability to communicate effectively in oral and written forms and possess good problem resolution skills* Ability to write routine reports and correspondence* Ability to facilitate team meetings and handle project conflicts within and outside of the team* Ability to understand complex concepts related to the project* Ability to inspire other team members Required Qualifications1. Bachelor&#39;s degree or equivalent2. Prior Project Management/Coordination experience

Associate IT Project Manager

DescriptionWe are seeking a skilled and proactive Atlassian On-Prem Server Administrator to manage and support our suite of self-hosted Atlassian tools, including Jira, Confluence, Bitbucket, and Crowd. The ideal candidate will have hands-on experience administering on-prem Atlassian environments, performing upgrades, configuring custom workflows, managing integrations, and ensuring high availability and performance of the tools critical to our development and business operations. Key Responsibilities:•	Install, configure, and maintain on-prem Atlassian applications (Jira, Confluence, Bitbucket, Crowd, etc.)•	Plan and execute upgrades, patches, and performance tuning of Atlassian servers.•	Configure and maintain user permissions, project settings, security schemes, and automation rules.•	Develop and maintain custom workflows, dashboards, issue types, and fields in Jira.•	Integrate Atlassian tools with third-party systems such as Git, Jenkins, Slack, LDAP/AD, etc.•	Manage Atlassian plugin installations and evaluate new add-ons for functionality and performance.•	Troubleshoot application issues, logs, and performance bottlenecks.•	Maintain data integrity, perform backups/restores, and implement disaster recovery procedures.•	Collaborate with development, QA, DevOps, and support teams to improve workflows and tool usage.•	Document configuration procedures, policies, and changes.•	Ensure the Atlassian environment adheres to organizational compliance and security policies.SkillsConfluence, Atlassian suite, Jira, Atlassian, Clearance, security clearance, Sql, mysql server

Atlassian Administrator

DescriptionThis Atlassian team is responsible for taking the entire on-prem Atlassian team to the Atlassian Cloud. Having Atlassian Forge development skills will be critical because of the amount of customization currently has on-prem that they will need to convert in the cloud. Developing and creating plug-ins with the cloud will be vital as well. Node.Js will play a key role because that is the framework behind Atlassian Forge. Work collaboratively with technology teams to design, engineer, and implement technology solutions that solve business problems. Improve Jira and Confluence tools that drive productivity and efficiency gains for technology teams. This role is aligned with the Operations &amp; Enterprise Systems (OES) IT organization and responsible to develop automations, scripts and integration for Jira, Confluence and associated Atlassian add-ons to improve the efficiency of the OES organization. These developers will join the Digital Delivery Pipeline team, their mission is to help our teams delivery value to the business faster, with higher quality and less cost. Responsibilities:•Design, develop, document and implement technology solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes.•Serve as technical resource to develop, test and implement new capabilities, or operational improvements.•Resolve technical problems using analytical problem solving methods/techniques and associated tools/devices.•Develop complex scripts and automations using Groovy language and Atlassian ScriptRunner.•Work productively in performing activities. Accountable for successful and timely completion of all tasks/projects.•Understand and adhere to corporate standards regarding applicable Corporate and Divisional Policies, including code of conduct, safety, GxP compliance, data security, and the software development lifecycle.SkillsAtlassian Forge, node.js, javascript, api integration, CLI usage, Command Line Interface, Jira, Confluence, Bamboo, Atlassian CloudTop Skills DetailsAtlassian Forge,node.js,javascript,api integration,CLI usage,Command Line InterfaceAdditional Skills &amp; QualificationsQualifications:• Bachelors degree in software engineering, computer science, information technology or related field.• Understanding of a software delivery lifecycle (SLC).• Experience in designing, building and documenting software solutions.• Working understanding of relational databases.• Expert with programming in Groovy and/or Java• Expert with documenting designs, script logic, unit tests and implementation steps.• Strong analytical and problem-solving capabilities• Excellent written and oral English communication skills. Preferred Qualifications• Skilled in configuring Atlassian workflows, custom fields, schemes, add-ons, pages, content, spaces, permissions and integrations• Experience creating or modifying Jira and REST APIs for integration with other tools like Comala, PDF Exporter, Atlassian Assets, ServiceNow and other integration/automation frameworks.

Atlassian Forge Developer

Job Title: Audio Visual TechnicianTerritory: Columbus, OHSchedule: Monday – Friday Hours: 8:00 AM – 5:00 PMEmployment Type: 6-Month Contract-to-HirePay Rate: HourlyPay Schedule: Weekly Position Summary: We are seeking an Audio Visual Technician to join our expert team of designers, engineers, and technicians. This role is ideal for a hands-on professional with strong experience in commercial audio/visual system installation, configuration, and troubleshooting. The position offers the opportunity to lead projects and grow into a permanent role. <h3>Key Responsibilities:</h3><ul><li>Lead AV installation projects from start to finish.</li><li>Coordinate with project managers, clients, and team members to ensure timely and successful project delivery.</li></ul>Installation &amp; Configuration <ul><li>Install and configure commercial-grade AV systems including displays, projectors, speakers, and control systems.</li><li>Mount and align displays, screens, and projectors with precision.</li></ul>Cabling &amp; Termination <ul><li>Run and terminate HDMI, Cat6, and fiber optic cables.</li><li>Maintain clean and organized cable management.</li></ul>System Integration <ul><li>Program and integrate control systems (Crestron, QSC).</li><li>Configure DSP audio systems and calibrate audio equipment.</li></ul>Documentation &amp; Quality Assurance <ul><li>Create and maintain installation documentation including wiring diagrams and configuration settings.</li><li>Conduct thorough testing and troubleshooting to ensure optimal system performance.</li></ul><h3>Required Skills &amp; Experience:</h3>Top Skills:<ul><li>Audio/Video Installation</li><li>Crestron Control Systems</li><li>DSP Audio System Configuration</li></ul>Technical Knowledge:<ul><li>Equipment rack loading, wiring, and terminations</li><li>Display and speaker mounting and setup</li><li>Room scheduler and wireless presentation system setup</li><li>Unified communication bar installation</li><li>Basic networking (OSI Model, DHCP, IP scopes)</li><li>USB and video connector standards (HDMI, VGA, DVI, DisplayPort)</li></ul>Ready to join a team that’s building the future of smart spaces? Apply now to help shape the way people connect and collaborate.

Audio Visual Field Technician

DescriptionResponsible for conducting Worker’s Compensation insurance audits. Because our company is engaged in several lines of insurance, the premium auditor may also be required to conduct audits for other lines of insurance, such as General Liability and Professional Liability (a.k.a. Errors and Omissions). The purpose of an audit is to determine the customer’s actual insurance exposure and to process adjustments to ensure appropriate premiums are billed to the customer. To complete the audit, payroll records, tax filings, and other documents are requested from the customers and then analyzed. The premium auditor may then be required to interview the customer over the phone to obtain business operations, employee job duties, and other information that could potentially affect premiums. Once the audit is complete, the premium auditor will process the audit by inputting the audited exposures into our database. If the customer disputes the results of the audit, the premium auditor will address the customer’s concerns and ensure that the customer was appropriately billed. <ul><li>Review and analyze payroll, tax, and accounting records to determine the appropriate premium base for a variety of insurance lines, including Worker’s Compensation, General Liability, and Professional Liability (a.k.a. Errors and Omissions)</li><li>Obtain descriptions of business operations, employee job duties, and other relevant information over the phone and through email</li><li>Determine if proper insurance classification codes have been assigned to customer policies according to the state manuals and suggest class code changes when appropriate</li><li>Adjust premiums based on state manual rules, such as officer wage adjustments, premium overtime credits, tip credits, etc.</li><li>Complete audit worksheets using an Excel template and process the audit findings in our database</li><li>Provide superior customer service to the policyholders throughout the audit process</li><li>Resolve customer disputes regarding audit results</li></ul> Skills &amp; QualificationsBachelor’s Degree in related field (finance, business, accounting)Proficient in Microsoft Excel and has an aptitude to learn other software applicationsExcellent oral and written communication skillsDetail oriented with a high accuracy rate

Audit Associate

DescriptionReview and analyze payroll, tax, and accounting records to determine the appropriate premium base for a variety of insurance lines, including Worker’s Compensation, General Liability, and Professional Liability (a.k.a. Errors and Omissions)Obtain descriptions of business operations, employee job duties, and other relevant information over the phone and through emailDetermine if proper insurance classification codes have been assigned to customer policies according to the state manuals and suggest class code changes when appropriateAdjust premiums based on state manual rules, such as officer wage adjustments, premium overtime credits, tip credits, etc.Complete audit worksheets using an Excel template and process the audit findings in our databaseProvide superior customer service to the policyholders throughout the audit processResolve customer disputes regarding audit results Additional Skills &amp; QualificationsBachelor’s Degree in related field (finance, business, accounting)Proficient in Microsoft Excel and has an aptitude to learn other software applicationsExcellent oral and written communication skillsDetail oriented with a high accuracy rate

DescriptionAre you a skilled mechanic looking to shift gears in your career? Fidelity Warranty Services, Inc. (FWS), a subsidiary of JM&amp;A Group and part of the larger JM Family Enterprises Inc., is seeking a Mechanical Claims Specialist to join our expanding customer contact team.In this role, you’ll transition from the physical demands of the shop floor to a comfortable office environment where you will leverage your automotive expertise and in-depth knowledge of vehicle mechanics to assess and process mechanical claims.This opportunity offers a refreshing change of pace, allowing you to work in the comfort of a modern workspace, while enjoying competitive benefits, amenities, and growth opportunities offered by JM Family Enterprises, Inc.If you’re ready to take the next step in your career and join a company that will invest in your future, we want to hear from you! Apply today and drive your career forward with us! Key Responsibilities:• Utilize in-depth knowledge of vehicle mechanics to evaluate, investigate, and process mechanical claims with accuracy and efficiency.• Communicate via telephone and email with vehicle contract holders, repair facilities, and other parties, providing exceptional customer service while successfully resolving claim-related requests.• Actively listen to callers’ questions and concerns, demonstrating empathy and compassion to ensure a positive and reassuring experience.• Adhere to all established department processes and utilize company specific computer systems to maintain detailed and accurate electronic claim-related records• Collaborate with leaders and other claim analysts to consistently uphold the company’s reputation for honesty, fairness, and excellence in all interactions. This client is looking for Mechanical Claims Analysts to start on August 18th. These Reps will be taking calls from dealerships and car owners to field questions around mechanical claims. The three main calls they will take will be:- Dealerships calling with repairs required on car to determine if the repairs needed will be covered by the auto warranty, they will have a list of guidelines that will allow them to determine if the claims should be approved or denied.- Car owners will be calling to understand why a claim is either approved or denied.- Car owners will be calling to determine what they should do for an issue with their car. The rep will advise them the process required to get a quote and next steps to determine if the repair will be covered. Overall they will need to be using their mechanical knowledge to understands the issue with the automobile and then advise the dealership or customer what is approved, denied or what the next steps in the process of claim is needed.Skillsautomotive repair, AllData, MitchellTop Skills Detailsautomotive repairAdditional Skills &amp; QualificationsQualifications:• At least 3 years of proven experience as an automotive mechanic or in a related mechanical field.• A strong understanding of vehicle repair processes and the talent to clearly discuss elements of the repair process with both mechanical and non-mechanical individuals.• Excellent verbal communication skills with the ability to clearly and effectively articulate information to callers, colleagues, and stakeholders over the phone.• Prior success in a customer service role including experience resolving complex requests and ensuring outstanding customer satisfaction• Technology proficient in Microsoft Office applications (Email, Teams, Outlook, etc.) and programs used for claims processing, as well as the ability to navigate multiple software systems and monitors while assisting customers on the phone.• Detail-oriented, motivated self-starter with the ability to work efficiently in a fast-paced call center environment with minimal oversight.• Bilingual (Spanish &amp; English) candidates preferred.• High school diploma or GED required.• ASE certification is a plus. Additional Considerations:• Must be willing to travel to our Deerfield Beach, FL or St. Louis, MO location for the initial 2- week Onboarding training.• Must be willing to work Saturdays occasionally.• A high-speed home internet connection and a quiet at-home workspace is required for remote and hybrid schedules. Experience with Labor guides - They use All Data (plus not required) Experience with Scan Tools (plus not required) Potential Interview Questions:• Where they have worked• Their automotive or mechanical background• Most challenging project at X company• Tell me about a time you have dealt with an irate customer• Tell me about a time you had to assist a customer• What parts have you worked on specifically• Have you used a scanner and when have you used one• Situational customer service questions• Where have you done automotive workExperience LevelIntermediate LevelDescriptionAre you a skilled mechanic looking to shift gears in your career? We are seeking Mechanical Claims Specialist to join our expanding customer contact team.In this role, you’ll transition from the physical demands of the shop floor to a comfortable office environment where you will leverage your automotive expertise and in-depth knowledge of vehicle mechanics to assess and process mechanical claims.This opportunity offers a refreshing change of pace, allowing you to work in the comfort of a modern workspace, while enjoying competitive benefits, amenities, and growth opportunities.If you’re ready to take the next step in your career and join a company that will invest in your future, we want to hear from you! Apply today and drive your career forward with us! Key Responsibilities:• Utilize in-depth knowledge of vehicle mechanics to evaluate, investigate, and process mechanical claims with accuracy and efficiency.• Communicate via telephone and email with vehicle contract holders, repair facilities, and other parties, providing exceptional customer service while successfully resolving claim-related requests.• Actively listen to callers’ questions and concerns, demonstrating empathy and compassion to ensure a positive and reassuring experience.• Adhere to all established department processes and utilize company specific computer systems to maintain detailed and accurate electronic claim-related records• Collaborate with leaders and other claim analysts to consistently uphold the company’s reputation for honesty, fairness, and excellence in all interactions. The three main calls you will take will be:- Dealerships calling with repairs required on car to determine if the repairs needed will be covered by the auto warranty, they will have a list of guidelines that will allow them to determine if the claims should be approved or denied.- Car owners will be calling to understand why a claim is either approved or denied.- Car owners will be calling to determine what they should do for an issue with their car. The rep will advise them the process required to get a quote and next steps to determine if the repair will be covered. Overall you will need to be using your mechanical knowledge to understand the issue with the automobile and then advise the dealership or customer what is approved, denied or what next steps in the process of claim are needed. Skills &amp; QualificationsQualifications:• At least 3 years of proven experience as an automotive mechanic or in a related mechanical field.• A strong understanding of vehicle repair processes and the talent to clearly discuss elements of the repair process with both mechanical and non-mechanical individuals.• Excellent verbal communication skills with the ability to clearly and effectively articulate information to callers, colleagues, and stakeholders over the phone.• Prior success in a customer service role including experience resolving complex requests and ensuring outstanding customer satisfaction• Technology proficient in Microsoft Office applications (Email, Teams, Outlook, etc.) and programs used for claims processing, as well as the ability to navigate multiple software systems and monitors while assisting customers on the phone.• Detail-oriented, motivated self-starter with the ability to work efficiently in a fast-paced call center environment with minimal oversight.• Bilingual (Spanish &amp; English) candidates preferred.• High school diploma or GED required.• ASE certification is a plus.Experience with Labor guides - All Data or Mitchell Additional Considerations:• Must be willing to work Saturdays occasionally.• A high-speed home internet connection and a quiet at-home workspace is required for hybrid schedules. #priorityeast

Automotive Technician - Mechanical Claims Analyst

Description
					Looking for a seasoned AV Support Technician to join their team in supporting a new executive office in New York City. This role is critical in delivering white glove AV and collaboration support to Managing Directors and C-level executives. They will be the go-to expert for all AV and VTC needs, ensuring seamless operations in a high-visibility, fast-paced environment.

Key Responsibilities
Provide hotline support via phone, email, and ticketing systems
Program and troubleshoot Cisco AV systems (Room Kits, Codec Pro, external displays, Shure mics, etc.)
Test, deploy, and maintain all VTC assets
Support and host large-scale events and town halls in our Learning Center
Manage vendor relationships and coordinate service needs
Deliver white glove support to executives, ensuring discretion and professionalism
Create and maintain daily, weekly, and ad hoc reports
Document technical procedures and maintain system records
Respond promptly to end-user service requests

Ideal Candidate Profile: 
Seasoned professional with at least 5 years of executive support experience
Able to support everyone from janitors to C-level executives
Comfortable being “invisible” in high-level meetings - discreet and efficient
Self-sufficient and trustworthy - will often work independently
Preferably has experience in financial services or large corporate environments
Understands corporate culture and can adapt to high-pressure environments

POSTING IN BEELINE: 
Job Overview:
This role involves an Audio Visual Technology experience, we White Glove support the MD’s and Executives. We stand by the company mission which allows us to focus on people, strategy, operating plan, collaborating effectively, and innovation and employee engagement.
Responsibilities:
• Hotline support (phone/email etc.)
• Create and provide daily/weekly/ad hoc reports
• Programing and troubleshooting all display unites, including those not installed in house by AV
• Test, deploy and maintain operability of all associated VTC assets
• Respond to end-user service requests
• Host large event/Town Halls in our Learning Center
• Vendor management
• White glove/Customer service support
What are we looking for?
We want strong collaborators who can deliver a world-class client experience. We are looking for people who thrive in a fast-paced environment, are client-focused, team oriented, and are able to execute in a way that encourages creativity and continuous improvement.
Requirements:
• 4+ years of relevant Audio Video experience.
• 4+ years of WebEx experience
• 4+ years of providing White glove/Customer service support
Core Competencies:
• Ability to conduct trainings/public speaking.
• Demonstrated experience managing and supporting various collaboration tools such as Zoom, WebEx and Microsoft Teams.
• Identifying issues, repairing and replacing equipment as needed.
• Ability to work under pressure, meet internal deadlines and show effective time in crisis management skills.
• Overall knowledge of Video Teleconferencing
• Ability to work independently as well as in a group setting
• Ability to work OT, as needed
Preferences:
• Vendor management experience
• Bachelor’s degree
• Certified Technology Specialist (CTS) Certification
					Skills
					AV, Collaboration Tools, Reporting &amp; Technical Documentation, Customer Support, Troubleshooting, crisis management, Financial Services, Communication
					Top Skills Details
					AV,Collaboration Tools,Reporting &amp; Technical Documentation
					Additional Skills &amp; Qualifications
					- 4+ years in Customer Support 
• Being able to provide executive support for managing directors and senior leadership 
• So someone that has strong communication skills and good professionalism

Communication, Collaboration, and Crisis Management Skills
• Ability to collaborate effectively, conduct trainings/public speaking, and respond to service requests.
• Must be comfortable working under pressure, managing deadlines, and handling crisis situations

Financial Services 
-Prefer someone coming from a similar company to LPL. At least need someone with a background in a Fortune 500
					Experience Level
					Intermediate Level

Av Technician

DescriptionLooking for a seasoned AV Support Technician to join their team in supporting a new executive office in New York City. This role is critical in delivering white glove AV and collaboration support to Managing Directors and C-level executives. They will be the go-to expert for all AV and VTC needs, ensuring seamless operations in a high-visibility, fast-paced environment. Key ResponsibilitiesProvide hotline support via phone, email, and ticketing systemsProgram and troubleshoot Cisco AV systems (Room Kits, Codec Pro, external displays, Shure mics, etc.)Test, deploy, and maintain all VTC assetsSupport and host large-scale events and town halls in our Learning CenterManage vendor relationships and coordinate service needsDeliver white glove support to executives, ensuring discretion and professionalismCreate and maintain daily, weekly, and ad hoc reportsDocument technical procedures and maintain system recordsRespond promptly to end-user service requests Ideal Candidate Profile: Seasoned professional with at least 5 years of executive support experienceAble to support everyone from janitors to C-level executivesComfortable being “invisible” in high-level meetings - discreet and efficientSelf-sufficient and trustworthy - will often work independentlyPreferably has experience in financial services or large corporate environmentsUnderstands corporate culture and can adapt to high-pressure environments POSTING IN BEELINE: Job Overview:This role involves an Audio Visual Technology experience, we White Glove support the MD’s and Executives. We stand by the company mission which allows us to focus on people, strategy, operating plan, collaborating effectively, and innovation and employee engagement.Responsibilities:• Hotline support (phone/email etc.)• Create and provide daily/weekly/ad hoc reports• Programing and troubleshooting all display unites, including those not installed in house by AV• Test, deploy and maintain operability of all associated VTC assets• Respond to end-user service requests• Host large event/Town Halls in our Learning Center• Vendor management• White glove/Customer service supportWhat are we looking for?We want strong collaborators who can deliver a world-class client experience. We are looking for people who thrive in a fast-paced environment, are client-focused, team oriented, and are able to execute in a way that encourages creativity and continuous improvement.Requirements:• 4+ years of relevant Audio Video experience.• 4+ years of WebEx experience• 4+ years of providing White glove/Customer service supportCore Competencies:• Ability to conduct trainings/public speaking.• Demonstrated experience managing and supporting various collaboration tools such as Zoom, WebEx and Microsoft Teams.• Identifying issues, repairing and replacing equipment as needed.• Ability to work under pressure, meet internal deadlines and show effective time in crisis management skills.• Overall knowledge of Video Teleconferencing• Ability to work independently as well as in a group setting• Ability to work OT, as neededPreferences:• Vendor management experience• Bachelor’s degree• Certified Technology Specialist (CTS) CertificationSkillsAV, Collaboration Tools, Reporting &amp; Technical Documentation, Customer Support, Troubleshooting, crisis management, Financial Services, CommunicationTop Skills DetailsAV,Collaboration Tools,Reporting &amp; Technical DocumentationAdditional Skills &amp; Qualifications- 4+ years in Customer Support • Being able to provide executive support for managing directors and leadership • So someone that has strong communication skills and good professionalism Communication, Collaboration, and Crisis Management Skills• Ability to collaborate effectively, conduct trainings/public speaking, and respond to service requests.• Must be comfortable working under pressure, managing deadlines, and handling crisis situations Financial Services -Prefer someone coming from a similar company. At least need someone in a Fortune 500Experience LevelIntermediate Level

**Must sit in either Atlanta, GA or Southfield, MI** DescriptionA client of ours is looking to add a CloudOps Engineer to their existing team here in the US. This person will be part of a team that focuses on their virtualized Windows environment as well as supporting the overall health, growth, and maintenance of their Azure services. They will be looking for someone that has experience with designing &amp; implementing enterprise infrastructure and platforms required for their Azure suite of services. Currently the environment is still a bit dated and have 90% of things within their VM environment. Will be looking for forward thinking engineers that can assist with slowly, but surely moving the organization to a cloud first mindset including automating things in the environment thru Terraform. One example of the expectation on the job is working within Azure Advisor to identify opportunities for improvement across the environment, plan, and execute against those goals to provide further efficiencies to the Azure services in question. SkillsAzure, Windows, Systems engineering, Administration, Cloud, Windows server, VMware, Terraform Additional Skills &amp; Qualifications- 3+ years of experience working within an Azure cloud environment- Familiarity with Infra and workload provisioning - Strong knowledge of Azure cloud concepts, technologies, and services- 3+ years of experience in supporting and improving reliability of Cloud operations (including any exposure to cloud transformations or migrations)- Experience with Infrastructure as Code tools (Terraform, Ansible, ARM) - Proficiency creating technical and non-technical documentation- Experience with ITIL processes as well as ticketing systems such as ServiceNow

Azure Administrator

TEKsystems has a client that is looking to add a CloudOps Engineer to their existing team here in the US. This person will be part of a team that focuses on their virtualized Windows environment as well as supporting the overall health, growth, and maintenance of their Azure services. They will be looking for someone that has experience with designing &amp; implementing enterprise infrastructure and platforms required for their Azure suite of services. Currently the environment is still a bit dated and have 90% of things within their VM environment. Will be looking for forward thinking engineers that can assist with slowly, but surely moving the organization to a cloud first mindset including automating things in the environment thru Terraform. One example of the expectation on the job is working within Azure Advisor to identify opportunities for improvement across the environment, plan, and execute against those goals to provide further efficiencies to the Azure services in question. SkillsAzure, Windows, Systems engineering, Administration, Cloud, Windows server, VMware, Terraform Additional Skills &amp; Qualifications- 3+ years of experience working within an Azure cloud environment- Familiarity with Infra and workload provisioning - Strong knowledge of Azure cloud concepts, technologies, and services- 3+ years of experience in supporting and improving reliability of Cloud operations (including any exposure to cloud transformations or migrations)- Experience with Infrastructure as Code tools (Terraform, Ansible, ARM) - Proficiency creating technical and non-technical documentation- Experience with ITIL processes as well as ticketing systems such as ServiceNow

•	This position requires an active DoD Clearance (Secret, Top Secret, Top Secret/SCI) or the ability to be obtain an (Interim Secret, Interim Top Secret)•	Because an active or interim DoD clearance is required, U.S. Citizenship is required  DescriptionResponsibilities:•	Design, implement, and manage cloud infrastructure solutions on Azure, ensuring scalability, security, and performance.•	Lead the architecture and deployment of Kubernetes clusters for containerized applications, ensuring high availability and reliability.•	Provide expertise in RHEL, managing and configuring systems to support various applications and services.•	Collaborate with development, operations, and security teams to design and implement DevOps practices, including CI/CD pipelines and automated testing.•	Develop and maintain cloud governance policies, ensuring compliance with industry standards and regulations.•	Lead the migration of on-premises workloads to the cloud, ensuring minimal downtime and disruption.•	Monitor and optimize cloud infrastructure performance, implementing best practices for cost management.•	Provide technical guidance and mentorship to junior engineers and architects.•	Stay updated with the latest trends and technologies in cloud computing, Kubernetes, and infrastructure management, and recommend improvements to current practices. •	Experience:o	7+ years of experience in IT infrastructure, with at least 4 years focused on cloud architecture and deployment.o	3+ years of hands-on experience with Kubernetes, including cluster design, deployment, and management.o	Extensive experience with Azure cloud services, including IaaS, PaaS, and networking components in an air-gapped environmento	3+ years of experience managing and configuring RHEL in a production environment. •	Skills:o	Able to lead a team of DevSecOps engineers in order to prioritize their efforts.o	Strong understanding of cloud security principles and best practices.o	Proficiency in scripting and automation (e.g., PowerShell, Bash, Python, Ansible, Terraform).o	Experience with CI/CD tools such as Jenkins, GitLab, or Azure DevOps.o	Solid understanding of networking concepts, including VPNs, VNETs, and load balancers in a cloud environment.o	Excellent problem-solving skills and ability to troubleshoot complex issues in a cloud environment.o	Strong communication skills, with the ability to convey technical concepts to non-technical stakeholders.Skillsazure, architecture, daiss, cicd, migration, automation, solution architecture, infrastructure, Devops, Devsecops, Security, Aws, CloudTop Skills Detailsazure,architecture,daiss,cicd,migration,automation,solution architecture,infrastructureAdditional Skills &amp; QualificationsAdditional Skills &amp; QualificationsACTIVE SECRET CLEARANCEExperience LevelIntermediate Level

Azure Cloud Architect

Azure Cloud Architect/Developer - Local to Tallahassee, FL We have a role that is going to encompass software development, infrastructure and architecture. The role is a unique blend to have hands on impact as well as strategic initiative influence. Below are the key areas of experience required: Familiarity with Dynamics 365 is beneficialMigrations are going to focus on moving into cloud environments. Will be working with Vendors but you will be working directly from one organizationAbility to adjust the software services and work with the development team. Make adjustments/enhancements with the vendors software.Azure with API Management. This will save on having to write some custom code within Azure platforms.Azure Function and Logic Apps and API management in Azure.Policy and Cloud governance - naming conventions, structure permissions, how access and resources should be organize - this foundation is in place.

We are seeking an experienced Azure Cloud Engineer to support and maintain both on-premises and cloud infrastructure environments. This role is critical to ensuring the stability and performance of existing systems while contributing to ongoing cloud transformation initiatives. The ideal candidate will be well-versed in Microsoft Azure technologies and have a strong background in systems engineering and DevOps practices. <h3>Responsibilities</h3><ul><li>Maintain and support on-prem and cloud server environments</li><li>Collaborate with IT Security, Software Development, and Infrastructure teams</li><li>Participate in technical architecture planning and implementation</li><li>Provide technical leadership and guidance to team members</li><li>Research and develop tools, products, and processes for infrastructure improvements</li><li>Ensure secure delivery and upkeep of business initiatives</li><li>Support project planning and execution</li><li>Handle confidential data with discretion</li><li>Train others in the use of systems and tools</li></ul><h3>Required Skills</h3><ul><li>Microsoft Azure and Microsoft M365 cloud technologies</li><li>Server and cloud virtualization</li><li>Public, private, and hybrid cloud environments</li><li>Windows server and workstation operating systems</li><li>DevOps practices</li></ul><h3>Preferred Skills</h3><ul><li>ITIL or similar methodologies</li><li>Agile environment experience</li><li>Containerization technologies (Docker, Kubernetes)</li><li>CI/CD pipeline development and management</li><li>Enterprise-level system and hardware design</li></ul><h3>Qualifications</h3><ul><li>Bachelor’s degree in Computer Science, MIS, or related field</li><li>Minimum 3 years of IT systems engineering and/or cloud experience</li><li>Strong analytical, planning, and communication skills</li><li>Ability to work independently and collaboratively</li><li>Commitment to confidentiality and detail-oriented work</li><li>Ability to lift up to 50 lbs</li></ul>

Azure Cloud Engineer

**This position is fully in-person in Honolulu** Key Responsibilities<ul><li>Serve as the primary contact for customer inquiries via phone.</li><li>Provide accurate information and resolve issues efficiently while maintaining a positive customer experience.</li><li>Handle confidential customer information with discretion and integrity.</li><li>Collaborate with team members to meet performance goals and service standards.</li></ul> Qualifications<ul><li>High school diploma or equivalent.</li><li>Minimum of 2 years of customer service experience (retail, sales, or financial services preferred).</li><li>Prior experience in a call center environment is desirable.</li><li>Strong verbal communication skills and a high level of professionalism.</li><li>Ability to multitask and remain calm under pressure.</li><li>Comfortable using computers and navigating the internet.</li></ul>Pay<ul><li>$20/hr, paid weekly</li></ul> Schedule <ul><li>Training Hours: Monday – Friday, 10:30 AM – 7:00 PM</li><li>Call Center Hours: 7:00 AM – 3:00 PM,10:30AM-7PM, 7 days a week</li><li>Shifts: May vary based on business needs. Weekend availability is required.</li></ul>

Bank Call Center Service Representative - $20/hr - Weekly Pay

TEKsystems is currently hiring for Member Service Representatives with a Fortune 100 Financial Institution in the world! Position: Bank TellerLocation: Town Center Blvd., Fleming Island, FL Job Description:<ul><li>To provide members and prospective members the full range of products and services offered by the client including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards.</li></ul>Qualifications:<ul><li>1-2 years of recent customer service experience working directly with customers (cash handling, banking)</li><li>Banking is preferred but not required</li><li>Ability to work in a fast-paced environment</li><li>Willingness to help others and ability to navigate difficult conversations</li><li>Professional written and verbal communication skills</li><li>Strong computer knowledge and data entry/typing skills﻿</li><li>Effective communication and emotional intelligence</li></ul>Schedule:<ul><li>Full-time, 40 hours per week, 4 weekdays and 1 Saturday (MUST have a 6-day availability to work)</li><li>08:30 AM - 05:15 PM ET (4 weekdays) AND 08:30 AM - 01:30 PM ET (Saturday)</li><li>Monday - Saturdays (1 fixed day-off AND 1 rotating day-off per week)</li><li>MUST have 9.5-hour window of flexibility to work</li><li>Schedules are provided two weeks in advance</li></ul>

Bank Teller

DescriptionTo provide members and prospective members the full range of products and services offered by the client including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members. Responsibilities• Analyze, research and resolve problems and discrepancies related to member accounts/loans• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications• Counsel current and prospective members about company products and services• Ensure cash and other negotiable instruments are handled properly• Identify opportunities to cross service products and increase product penetration• Perform platform banking functions• Assist level I team members• Understand and comply with federal and other regulations relating to financial products and services• May assist with Branch Office vault opening, closing and balancing procedures• May serve as a Branch Office and/or ATM vault custodian• Perform other duties as assigned

TEKsystems is currently searching for career-driven candidates interested in a Bank Teller opportunity with a Fortune 100 Financial Institution in the Bowie, MD 20716 area! Job Description:To provide members and prospective members the full range of products and services offered by the client including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members. Experience<ul><li>1-3 years of banking experience, retail, cash handling, customer service</li><li>Ability to communicate effectively in person, over the phone and via email</li><li>Associate or Bachelor degree preferred but not required</li></ul> Responsibilities<ul><li>Analyze, research and resolve problems and discrepancies related to member accounts/loans</li><li>Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications</li><li>Counsel current and prospective members about company products and services</li><li>Ensure cash and other negotiable instruments are handled properly</li><li>Identify opportunities to cross service products and increase product penetration</li><li>Perform platform banking functions</li><li>Assist level I team members</li><li>Understand and comply with federal and other regulations relating to financial products and services</li><li>May assist with Branch Office vault opening, closing and balancing procedures</li><li>May serve as a Branch Office and/or ATM vault custodian</li><li>Perform other duties as assigned</li></ul> Hours:Monday-Thursday: 8:30am-5:45pm, Friday: 8:30am-6:45pm, Saturday: 8:30am-2:45pm If interested, please apply with updated resume and complete the application questions. Completing questions and answering them honestly allows our recruiting team to move quickly and better partner you in opportunities that align with your goals, skills, and interests

TEKsystems is seeking qualified candidates for a Bank Teller position with a Fortune 100 Credit Union in the North Phoenix, AZ 85022 area!  Job Description:To provide members and prospective members the full range of products and services the client offers, including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Assist/training to lower-level team members. Experience<ul><li>1-3 years of relevant cash handling experience; banking is preferred but not required</li><li>Ability to communicate effectively in person, over the phone, and via email</li><li>Good communication skills - de-escalation, remaining calm under pressure, listening</li><li>Experience providing face to face customer service</li><li>Dependibility and puntuality is VERY important for this high-volume branch</li></ul>Responsibilities<ul><li>Analyze, research, and resolve problems and discrepancies related to member accounts/loans</li><li>Assist members with submitting consumer/mortgage/equity loans, overdraft protection,n and credit card applications</li><li>Counsel current and prospective members about company products and services</li><li>Ensure cash and other negotiable instruments are handled properly</li><li>Identify opportunities to cross-service products and increase product penetration</li><li>Perform platform banking functions</li><li>Assist level I team members</li><li>Understand and comply with federal and other regulations relating to financial products and services</li><li>May assist with Branch Office vault opening, closing, and balancing procedures</li><li>May serve as a Branch Office and/or ATM vault custodian</li><li>Perform other duties as assigned</li></ul>Hours: full-time 40hr work week - MUST be available to work between the hours of 8:30am-5:00pm Monday-Friday and Saturday from 8:30am-2:15pm. You will have time off throughout the week to balance your 40hrs when scheduled on saturday - Schedule provided 2 weeks in advance. If interested, please apply here with your updated resume! #eastpriority25

Now Hiring: Bank Teller (6-Month Contract)Location: Havelock, NC 28532, United StatesPay: $16 – $18/hourContract Duration: 6 MonthsAre you ready to bring your customer service skills to a dynamic and supportive banking environment? We’re looking for a Bank Teller who’s passionate about helping people, solving problems, and delivering exceptional service. Job DescriptionAs a Bank Teller, you’ll be the face of our client’s financial services—assisting members with a wide range of banking needs. From opening accounts to supporting loan applications, you’ll play a key role in ensuring a smooth and positive experience for every customer. Key Responsibilities<ul><li>Assist members with checking, savings, IRA, trust, and estate accounts</li><li>Support consumer, mortgage, equity loan, and credit card applications</li><li>Resolve account and loan discrepancies with professionalism</li><li>Promote financial products and services to meet member needs</li><li>Handle cash and negotiable instruments with accuracy</li><li>Perform platform banking functions and support vault operations</li><li>Mentor and assist Level I team members</li><li>Ensure compliance with federal and financial regulations</li></ul> Minimum Qualifications:<ul><li>GED or High School Diploma</li><li> At least (2) years’ experience in Customer Service and Cash handling</li><li>Experience in banking or financial services is a plus!</li><li>Excellent communication and customer service abilities</li><li>Strong attention to detail and problem-solving skills</li><li> Must be willing to undergo compliance checks</li></ul> Schedule:Mondays – Fridays 8:00AM – 5:30PMSaturdays 8:30AM – 1:30PM Apply Today and take the next step in your banking career!

TEKsystems is currently searching for a Bank Teller with a Fortune 100 Financial Institution in Glen Burnie, MD! Job Description:To provide members and prospective members the full range of products and services offered by the client including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members. Experience<ul><li>1-3 years of relevant cash handling experience; banking is preferred but not required</li><li>Ability to communicate effectively in person, over the phone and via email</li><li>Good communication skills - de-escalation, remain calm under pressure, listening</li></ul> Responsibilities<ul><li>Analyze, research and resolve problems and discrepancies related to member accounts/loans</li><li>Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications</li><li>Counsel current and prospective members about company products and services</li><li>Ensure cash and other negotiable instruments are handled properly</li><li>Identify opportunities to cross service products and increase product penetration</li><li>Perform platform banking functions</li><li>Assist level I team members</li><li>Understand and comply with federal and other regulations relating to financial products and services</li><li>May assist with Branch Office vault opening, closing and balancing procedures</li><li>May serve as a Branch Office and/or ATM vault custodian</li><li>Perform other duties as assigned</li></ul> Hours:  Monday - Friday 8:30am - 5:30pm; Saturday 8:30am - 2:30pm  If interested, please apply here with your updated resume!

Duration: Can convert as early as 5 months, however, please note this is a contract position. There is no guarantee this contract position will materialize into a full-time opportunity with the client. DescriptionTo provide members and prospective members the full range of products and services offered by the client including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. SkillsCustomer service team, cash handling, Customer service skills, Account management, Administration, Customer service oriented, Sales, Retail sales, Customer service, Banking, Data entry, Finance, Microsoft office Top Skills DetailsCustomer service team, cash handling, Customer service skills, Account management, Administration, Customer service oriented, Sales, Retail sales Additional Skills &amp; QualificationsCustomer facing, member service—not afraid to talk to people!Provide alternative, think outside of the box, not afraid of rejectionsSomeone who is confident in themselvesSome knowledge of banking or prior financial experience preferred but not required Shift: M-F 830-545 Sat 845-145 If working a Sat. M-F 845-515 Experience LevelEntry Level #eastpriority25

Bank Teller (Entry Level)

Duration: Can convert as early as 5 months, however, please note this is a contract position. There is no guarantee this contract position will materialize into a full-time opportunity with the client. DescriptionTo provide members and prospective members the full range of products and services offered by the client including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. SkillsCustomer service team, cash handling, Customer service skills, Account management, Administration, Customer service oriented, Sales, Retail sales, Customer service, Banking, Data entry, Finance, Microsoft office Top Skills DetailsCustomer service team, cash handling, Customer service skills, Account management, Administration, Customer service oriented, Sales, Retail sales Additional Skills &amp; QualificationsCustomer facing, member service—not afraid to talk to people!Provide alternative, think outside of the box, not afraid of rejectionsSomeone who is confident in themselvesSome knowledge of banking or prior financial experience preferred but not required Shift: 8:30 - 8:15 Monday - Friday and 8:30 - 2:15 Saturday Experience LevelEntry Level #eastpriority25

TEKsystems is currently searching for qualified candidates for a Floating Bank Teller with aFortune 100 Financial Institution in Germantown, MD! Job Description:To provide members and prospective members the full range of products and services offered by the client including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members. Experience<ul><li>1-3 years of banking experience</li><li>Ability to communicate effectively in person, over the phone and via email</li><li>Good communication skills - de-escalation, remain calm under pressure, listening</li></ul> Responsibilities<ul><li>Analyze, research and resolve problems and discrepancies related to member accounts/loans</li><li>Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications</li><li>Counsel current and prospective members about company products and services</li><li>Ensure cash and other negotiable instruments are handled properly</li><li>Identify opportunities to cross service products and increase product penetration</li><li>Perform platform banking functions</li><li>Assist level I team members</li><li>Understand and comply with federal and other regulations relating to financial products and services</li><li>May assist with Branch Office vault opening, closing and balancing procedures</li><li>May serve as a Branch Office and/or ATM vault custodian</li><li>Perform other duties as assigned</li></ul> Hours: Monday - Friday 8:30am - 5:30pm; Saturday 8:30am - 2:30pm  If interested,please apply here with your updated resume!

Bank Teller - Germantown, MD

TEKsystems is currently searching for career-driven candidates interested in a Bank Teller opportunity with a Fortune 100 Financial Institution in the Virginia Beach, VA 23455 area! Job Description:To provide members and prospective members the full range of products and services offered by the client including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members. Experience<ul><li>1-3 years of banking experience, retail, cash handling, customer service</li><li>Ability to communicate effectively in person, over the phone and via email</li><li>Associate or Bachelor degree preferred but not required</li></ul> Responsibilities<ul><li>Analyze, research and resolve problems and discrepancies related to member accounts/loans</li><li>Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications</li><li>Counsel current and prospective members about company products and services</li><li>Ensure cash and other negotiable instruments are handled properly</li><li>Identify opportunities to cross service products and increase product penetration</li><li>Perform platform banking functions</li><li>Assist level I team members</li><li>Understand and comply with federal and other regulations relating to financial products and services</li><li>May assist with Branch Office vault opening, closing and balancing procedures</li><li>May serve as a Branch Office and/or ATM vault custodian</li><li>Perform other duties as assigned</li></ul> Hours: Monday-Friday: 9:00am-5:00pm, Saturday: 9:00am-1:00pm If interested, please apply with updated resume and complete the application questions. Completing questions and answering them honestly allows our recruiting team to move quickly and better partner you in opportunities that align with your goals, skills, and interests

Bank Teller - Lake Shores Plz, VA Beach

TEKsystems is seeking qualified candidates for a Bank Teller position with a military affiliated Fortune 100 Credit Union in the Mission Viejo, CA 92692! Job Description:To provide members and prospective members the full range of products and services the client offers, including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Assist/training to lower-level team members. Experience<ul><li>1-3 years of relevant cash handling experience; banking is preferred but not required</li><li>Ability to communicate effectively in person, over the phone, and via email</li><li>Good communication skills - de-escalation, remaining calm under pressure, listening</li><li>Experience providing face to face customer service</li><li>Dependibility and puntuality is VERY important for this high-volume branch</li></ul>Responsibilities<ul><li>Analyze, research, and resolve problems and discrepancies related to member accounts/loans</li><li>Assist members with submitting consumer/mortgage/equity loans, overdraft protection,n and credit card applications</li><li>Counsel current and prospective members about company products and services</li><li>Ensure cash and other negotiable instruments are handled properly</li><li>Identify opportunities to cross-service products and increase product penetration</li><li>Perform platform banking functions</li><li>Assist level I team members</li><li>Understand and comply with federal and other regulations relating to financial products and services</li><li>May assist with Branch Office vault opening, closing, and balancing procedures</li><li>May serve as a Branch Office and/or ATM vault custodian</li><li>Perform other duties as assigned</li></ul>Hours: full-time 40hr work week - MUST be available for shift to fluctuate between the hours of 8:15am-5:30pm Monday-Friday and Saturday from 8:30am-1:30pm. Could be expected to work 2-4 saturdays a month depending on business need. When scheduled short shift on saturday, you will have time off throughout the week to balance your 40hrs - Schedule provided 2 weeks in advance. If interested, please apply here with your updated resume! #eastpriority25

Bank Teller - Mission Viejo

TEKsystems is currently searching for career-driven candidates interested in a Bank Teller opportunity with a Fortune 100 Financial Institution in the North Phoenix, AZ 85022 area! Job Description:To provide members and prospective members the full range of products and services offered by the client including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members. Experience<ul><li>1-3 years of banking experience, retail, cash handling, customer service</li><li>Ability to communicate effectively in person, over the phone and via email</li><li>Associate or Bachelor degree preferred but not required</li></ul> Responsibilities<ul><li>Analyze, research and resolve problems and discrepancies related to member accounts/loans</li><li>Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications</li><li>Counsel current and prospective members about company products and services</li><li>Ensure cash and other negotiable instruments are handled properly</li><li>Identify opportunities to cross service products and increase product penetration</li><li>Perform platform banking functions</li><li>Assist level I team members</li><li>Understand and comply with federal and other regulations relating to financial products and services</li><li>May assist with Branch Office vault opening, closing and balancing procedures</li><li>May serve as a Branch Office and/or ATM vault custodian</li><li>Perform other duties as assigned</li></ul> Hours: Monday- Friday 8:30am-5:30pm, Saturday 8:30am-2:30pm. (candidates must be comfortable working up to 3 Saturdays a month. Will have a day off throughout the week when scheduled to work a Saturday) If interested, please apply with updated resume and complete the application questions. Completing questions and answering them honestly allows our recruiting team to move quickly and better partner you in opportunities that align with your goals, skills, and interests

Bank Teller - North Phoenix

TEKsystems is currently searching for an entry level Bank Teller/Greeter in Glen Burnie, MD! Job Description:To provide members and prospective members the full range of products and services offered by the client including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members. Experience<ul><li>1-3 years of relevant cash handling experience; banking is preferred but not required</li><li>Ability to communicate effectively in person, over the phone and via email</li><li>Good communication skills - de-escalation, remain calm under pressure, listening</li></ul> Responsibilities<ul><li>Analyze, research and resolve problems and discrepancies related to member accounts/loans</li><li>Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications</li><li>Counsel current and prospective members about company products and services</li><li>Ensure cash and other negotiable instruments are handled properly</li><li>Identify opportunities to cross service products and increase product penetration</li><li>Perform platform banking functions</li><li>Assist level I team members</li><li>Understand and comply with federal and other regulations relating to financial products and services</li><li>May assist with Branch Office vault opening, closing and balancing procedures</li><li>May serve as a Branch Office and/or ATM vault custodian</li><li>Perform other duties as assigned</li></ul> Hours:  Monday - Friday 8:30am - 5:30pm; Saturday 8:30am - 2:30pm  If interested, please apply here with your updated resume!

Bank Teller/Greeter

Professional SummaryThe Member Contact Center Representative is a dedicated customer service professional committed to fostering strong and lasting relationships with credit union members. This role requires a proactive problem-solver who efficiently responds to member inquiries, processes account maintenance, and offers tailored solutions with a sense of urgency. With a member-first mindset, the representative identifies opportunities to enhance financial well-being by promoting relevant credit union products and services. A successful candidate will thrive in a collaborative environment, demonstrate outstanding communication skills, and maintain up-to-date knowledge of policies, procedures, and industry regulations. Key Responsibilities<ul><li>Provide exceptional service to members via phone and email, ensuring positive and lasting relationships.</li><li>Answer general inquiries, assist with account maintenance, and resolve member concerns promptly.</li><li>Meet and exceed critical performance metrics while delivering high-quality service.</li><li>Research and resolve complex issues under the guidance of the MCC Supervisor or MCCR Lead, demonstrating urgency and ownership.</li><li>Set clear expectations for members, offering timely follow-ups and resolutions to ensure satisfaction.</li><li>Identify opportunities to promote additional credit union products, services, and promotions that align with member needs.</li><li>Maintain thorough knowledge of credit union policies, procedures, and regulatory compliance to provide accurate information.</li></ul>Qualifications<ul><li>Minimum of a high school diploma; some college coursework preferred; degree highly desirable.</li><li>At least 1+ year of customer service experience in a call center setting.</li><li>Bilingual in Spanish, preferred.</li><li>Excellent communication skills—both verbal and written.</li><li>Ability to work collaboratively and contribute to a cohesive team environment.</li><li>Member-centric approach with a friendly and professional demeanor.</li><li>Proficiency in Microsoft Office and standard office equipment; familiarity with call center programs desirable.</li><li>Strong analytical skills to assess situations and recommend operational improvements.</li><li>Demonstrates courtesy, tact, and diplomacy when engaging with members and colleagues.</li></ul> Shift Details<ul><li>Monday- Friday, 9am – 6pm with a rotating Saturday</li></ul> We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protectedclassification. Eligibility requirements apply to some benefitsand may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:<ul><li>Medical, dental &amp; vision</li><li>401(k)/Roth</li><li>Insurance (Basic/Supplemental Life &amp; AD&amp;D)</li><li>Short and long-term disability</li><li>Health and Dependent Care Spending Accounts (HAS &amp; DCFSA)</li><li>Transportation benefits</li><li>Employee Assistance Program</li><li>Time off/Leave (PTO, Vacation, or Sick Leave)  </li></ul>

Banking Customer Service

Job description <ul><li>Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.</li><li>Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.</li><li>Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.</li><li>Building lasting relationships with clients and other call center team members based on trust and reliability.</li></ul>WEST: #prioritywest#westpriority25

Banking Customer Service $20Weekly Pay - Start Next Week

Description
					The Loan Servicing Analyst position is responsible for Loan Ops Help desk functions including processing loan payments and advances, system maintenance and responses to the lending staff request. Other duties may include support for system clean up projects and assist other loan servicing staff.
					Skills
					Help desk, Support, customer service, Loans, Analysis, debit &amp; credit, Help desk support
					Top Skills Details
					Help desk,Support,customer service,Loans,Analysis,debit &amp; credit
					Additional Skills &amp; Qualifications
					These specifications are guidelines based on the minimum experience required to perform the essential functions of the job. Individual abilities may result in some deviation from these guidelines:

- High School Diploma and 2 years of related experience; or the equivalent combination of education and experience. Bachelor’s degree preferred.
- Work related experience must consist of Loan Operations department or Lending Assistant or Bank teller with experience in processing loan transactions.
- Educational experience, through formal school or financial industry related curriculum, is required to be applicable to the financial industry.
					Experience Level
					Entry Level

Banking Help Desk

Our Client is supporting a battery installation project for Data Center customers. They have several thousand large DC Battery&#39;s and related infrastructure being installed at a data center location for their outside POD locations on the property. They need 3 technicians to assist with the placement and installation of these batteries. Candidates will need to be comfortable working in an indoor/outdoor environment, physical labor, and comfortable using tools for hauling batteries to the assigned locations placing them in racks to be installed. The work requires steel toe boots and a good work ethic. This is an Entry Level role and any experience using hand tools is a plus because it is a hands on work environment. Typical expectations is showing up for work daily, on time, and ready to work. Working hours are 7am-4pm Monday through Friday, there will be periodic work breaks for the group.

Battery Technician

Benefits Customer Service Representative - ContractOptions for Remote or On-SitePittsburgh, PA - Must Live within a 2 Hour Driving Radius! Contract Length: 3+ Months The Role:As a Benefit Customer Service Representative, you will have the rewarding opportunity to help our client plan participants through the enrollment process and when making updates to their health care and/or pension plans. We allow you the freedom to take the time necessary to provide the highest level of service on each contact. You will spend your day on the phone, with opportunities to assist with chat and message center as you gain additional experience. We provide superior customer service in a work from home environment (following the initial training and onboarding period). Eligibility requirements to work from home must be met. During our busy season you will be expected to work a 40 hour week and overtime when requested. During initial training (and during our off season), your hours may fluctuate between 32 to 40 hours depending on the needs of the client or clients you are assigned to support. This is a seasonal role, however we ask our high performers to remain with us to assist on other clients, and offer the top performers a full-time opportunity. Key Responsibilities<ul><li>Quickly build rapport and respond to plan participants in a compassionate manner by identifying and exceeding expectations by responding in a respectful, accurate, timely manner, consistently meeting commitments via phone, email and instant message.</li><li>Ability to customize customer service approach to meet all types of communication styles and personalities while maintaining professionalism and diplomacy during difficult calls</li><li>Handle confidential information with sensitivity and discretion in accordance with HIPAA and Data Privacy laws and company data security requirements</li><li>Skillfully translate health and welfare and pension terms, complex plan information and processes into simple explanations and instructions that customers can understand and act upon.</li><li>Read and understand client’s plan documents and online knowledgebase tools while collecting relevant information to determine immediate requests/questions and also to anticipate the future needs of the member</li><li>Demonstrate knowledge, understanding and compliance with company and client procedures and guidelines providing appropriate and accurate information</li><li>Maintain and document complete and accurate call and case notes in a professional manner</li><li>Regularly participate in team meetings and training</li><li>Perform other duties as assigned</li></ul>The Requirements<ul><li>You are excited to learn new things, have strong computer skills, and are self-motivated to always improve while coming to work every day on-time. You have patience, and the ability to listen and recognize the needs of our client members. You have strong written commination skills, both written and verbal, and are dedicated to well written client notes and instant message communications without the use of slang or emoji’s. You overcome objections with knowledge, patience, and understanding, and enjoy meeting new people by phone, email, and instant message. You’re comfortable in a remote working environment where the majority of your interactions with peers, supervisors, and managers is virtual. You’re excited at the opportunity to start a career with a top-notch global company!</li></ul>SkillsCustomer service, Call center, Customer support, data entry, benefits verification, microsoft office, customer service call center, pension, inbound call, outbound callsTop Skills DetailsCustomer service,Call center,Customer supportAdditional Skills &amp; Qualifications<ul><li>Excellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills in a grammatically correct way.</li><li>Ability to quickly assess member concerns and formulate a response/resolution using analytical and problem solving skills.</li><li>Ability to work in a structured environment – adhere to posted work schedule and breaks/lunches, following protocols.</li><li>High level attention to detail, multi-tasking, and ability to organize work.</li><li>Experience using Microsoft Office with a strong ability to juggle multiple open computer windows to answer questions while on the phone/instant messaging.</li><li>Ability to work autonomously in a self-paced, self-motivated team environment.</li><li>Must be comfortable working in a virtual environment to include on-line training and interaction with Managers/Supervisors via chat.</li><li>Ability to understand and follow oral and written instructions.</li><li>Ability to type 30 words a minute.</li><li>Experience working in a customer service related field.</li><li>High School Diploma is Required</li></ul>The following are a plus<ul><li>Associate or Bachelor’s degree nice to have</li><li>Working knowledge of health and welfare and/or defined benefit pension plans</li><li>Experience working in a call center environment</li><li>Ability to read, write and speak Spanish (for bilingual positions)</li></ul>Experience LevelEntry Level

Benefits Customer Service Representative

Benefits Customer Service Representative - CONTRACTOptions for Remote or On-SiteBuffalo, NY - Must Live within a 2 Hour Driving Radius! Contract Length: 3+ Months The Role:As a Benefit Customer Service Representative, you will have the rewarding opportunity to help our client plan participants through the enrollment process and when making updates to their health care and/or pension plans. We allow you the freedom to take the time necessary to provide the highest level of service on each contact. You will spend your day on the phone, with opportunities to assist with chat and message center as you gain additional experience. We provide superior customer service in a work from home environment (following the initial training and onboarding period). Eligibility requirements to work from home must be met. During our busy season you will be expected to work a 40 hour week and overtime when requested. During initial training (and during our off season), your hours may fluctuate between 32 to 40 hours depending on the needs of the client or clients you are assigned to support. This is a seasonal role, however we ask our high performers to remain with us to assist on other clients, and offer the top performers a full-time opportunity. Key Responsibilities<ul><li>Quickly build rapport and respond to plan participants in a compassionate manner by identifying and exceeding expectations by responding in a respectful, accurate, timely manner, consistently meeting commitments via phone, email and instant message.</li><li>Ability to customize customer service approach to meet all types of communication styles and personalities while maintaining professionalism and diplomacy during difficult calls</li><li>Handle confidential information with sensitivity and discretion in accordance with HIPAA and Data Privacy laws and company data security requirements</li><li>Skillfully translate health and welfare and pension terms, complex plan information and processes into simple explanations and instructions that customers can understand and act upon.</li><li>Read and understand client’s plan documents and online knowledgebase tools while collecting relevant information to determine immediate requests/questions and also to anticipate the future needs of the member</li><li>Demonstrate knowledge, understanding and compliance with company and client procedures and guidelines providing appropriate and accurate information</li><li>Maintain and document complete and accurate call and case notes in a professional manner</li><li>Regularly participate in team meetings and training</li><li>Perform other duties as assigned</li></ul>The Requirements<ul><li>You are excited to learn new things, have strong computer skills, and are self-motivated to always improve while coming to work every day on-time. You have patience, and the ability to listen and recognize the needs of our client members. You have strong written commination skills, both written and verbal, and are dedicated to well written client notes and instant message communications without the use of slang or emoji’s. You overcome objections with knowledge, patience, and understanding, and enjoy meeting new people by phone, email, and instant message. You’re comfortable in a remote working environment where the majority of your interactions with peers, supervisors, and managers is virtual. You’re excited at the opportunity to start a career with a top-notch global company!</li></ul>SkillsCustomer service, Call center, Customer support, data entry, benefits verification, microsoft office, customer service call center, pension, inbound call, outbound callsTop Skills DetailsCustomer service,Call center,Customer supportAdditional Skills &amp; Qualifications<ul><li>Excellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills in a grammatically correct way.</li><li>Ability to quickly assess member concerns and formulate a response/resolution using analytical and problem solving skills.</li><li>Ability to work in a structured environment – adhere to posted work schedule and breaks/lunches, following protocols.</li><li>High level attention to detail, multi-tasking, and ability to organize work.</li><li>Experience using Microsoft Office with a strong ability to juggle multiple open computer windows to answer questions while on the phone/instant messaging.</li><li>Ability to work autonomously in a self-paced, self-motivated team environment.</li><li>Must be comfortable working in a virtual environment to include on-line training and interaction with Managers/Supervisors via chat.</li><li>Ability to understand and follow oral and written instructions.</li><li>Ability to type 30 words a minute.</li><li>Experience working in a customer service related field.</li><li>High School Diploma is Required</li></ul>The following are a plus<ul><li>Associate or Bachelor’s degree nice to have</li><li>Working knowledge of health and welfare and/or defined benefit pension plans</li><li>Experience working in a call center environment</li><li>Ability to read, write and speak Spanish (for bilingual positions)</li></ul>Experience LevelEntry Level

Benefits Customer Service RepresentativeOptions for Remote or On-SitePittsburgh, PA - Must Live within a 2 Hour Driving Radius! Contract Length: 3+ Months The Role:As a Benefit Customer Service Representative, you will have the rewarding opportunity to help our client plan participants through the enrollment process and when making updates to their health care and/or pension plans. We allow you the freedom to take the time necessary to provide the highest level of service on each contact. You will spend your day on the phone, with opportunities to assist with chat and message center as you gain additional experience. We provide superior customer service in a work from home environment (following the initial training and onboarding period). Eligibility requirements to work from home must be met. During our busy season you will be expected to work a 40 hour week and overtime when requested. During initial training (and during our off season), your hours may fluctuate between 32 to 40 hours depending on the needs of the client or clients you are assigned to support. This is a seasonal role, however we ask our high performers to remain with us to assist on other clients, and offer the top performers a full-time opportunity. Key Responsibilities<ul><li>Quickly build rapport and respond to plan participants in a compassionate manner by identifying and exceeding expectations by responding in a respectful, accurate, timely manner, consistently meeting commitments via phone, email and instant message.</li><li>Ability to customize customer service approach to meet all types of communication styles and personalities while maintaining professionalism and diplomacy during difficult calls</li><li>Handle confidential information with sensitivity and discretion in accordance with HIPAA and Data Privacy laws and company data security requirements</li><li>Skillfully translate health and welfare and pension terms, complex plan information and processes into simple explanations and instructions that customers can understand and act upon.</li><li>Read and understand client’s plan documents and online knowledgebase tools while collecting relevant information to determine immediate requests/questions and also to anticipate the future needs of the member</li><li>Demonstrate knowledge, understanding and compliance with company and client procedures and guidelines providing appropriate and accurate information</li><li>Maintain and document complete and accurate call and case notes in a professional manner</li><li>Regularly participate in team meetings and training</li><li>Perform other duties as assigned</li></ul>The Requirements<ul><li>You are excited to learn new things, have strong computer skills, and are self-motivated to always improve while coming to work every day on-time. You have patience, and the ability to listen and recognize the needs of our client members. You have strong written commination skills, both written and verbal, and are dedicated to well written client notes and instant message communications without the use of slang or emoji’s. You overcome objections with knowledge, patience, and understanding, and enjoy meeting new people by phone, email, and instant message. You’re comfortable in a remote working environment where the majority of your interactions with peers, supervisors, and managers is virtual. You’re excited at the opportunity to start a career with a top-notch global company!</li></ul>SkillsCustomer service, Call center, Customer support, data entry, benefits verification, microsoft office, customer service call center, pension, inbound call, outbound callsTop Skills DetailsCustomer service,Call center,Customer supportAdditional Skills &amp; Qualifications<ul><li>Excellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills in a grammatically correct way.</li><li>Ability to quickly assess member concerns and formulate a response/resolution using analytical and problem solving skills.</li><li>Ability to work in a structured environment – adhere to posted work schedule and breaks/lunches, following protocols.</li><li>High level attention to detail, multi-tasking, and ability to organize work.</li><li>Experience using Microsoft Office with a strong ability to juggle multiple open computer windows to answer questions while on the phone/instant messaging.</li><li>Ability to work autonomously in a self-paced, self-motivated team environment.</li><li>Must be comfortable working in a virtual environment to include on-line training and interaction with Managers/Supervisors via chat.</li><li>Ability to understand and follow oral and written instructions.</li><li>Ability to type 30 words a minute.</li><li>Experience working in a customer service related field.</li><li>High School Diploma is Required</li></ul>The following are a plus<ul><li>Associate or Bachelor’s degree nice to have</li><li>Working knowledge of health and welfare and/or defined benefit pension plans</li><li>Experience working in a call center environment</li><li>Ability to read, write and speak Spanish (for bilingual positions)</li></ul>Experience LevelEntry Level

DescriptionStart Date 8/25 After 30 days on assignment &gt; pay rate increases Benefit Customer Service Representative - Non Bilingual The RoleAs a Benefit Customer Service Representative, you will have the rewarding opportunity to help our client plan participants through the enrollment process and when making updates to their health care and/or pension plans. We allow you the freedom to take the time necessary to provide the highest level of service on each contact. You will spend your day on the phone, with opportunities to assist with chat and message center as you gain additional experience. We provide superior customer service in a work from home environment (following the initial training and onboarding period). Eligibility requirements to work from home must be met.During our busy season you will be expected to work a 40 hour week and overtime when requested. During initial training (and during our off season), your hours may fluctuate between 32 to 40 hours depending on the needs of the client or clients you are assigned to support.This is a seasonal role, however we ask our high performers to remain with us to assist on other clients, and offer the top performers a full-time opportunity. All of our supervisors and many of our managers started out as seasonal colleagues – will you be one? Key Responsibilities• Quickly build rapport and respond to plan participants in a compassionate manner by identifying and exceeding expectations by responding in a respectful, accurate, timely manner, consistently meeting commitments via phone, email and instant message• Ability to customize customer service approach to meet all types of communication styles and personalities while maintaining professionalism and diplomacy during difficult calls• Handle confidential information with sensitivity and discretion in accordance with HIPAA and Data Privacy laws and company data security requirements• Skillfully translate health and welfare and pension terms, complex plan information and processes into simple explanations and instructions that customers can understand and act upon.• Read and understand client’s plan documents and online knowledgebase tools while collecting relevant information to determine immediate requests/questions and also to anticipate the future needs of the member• Demonstrate knowledge, understanding and compliance with company and client procedures and guidelines providing appropriate and accurate information• Maintain and document complete and accurate call and case notes in a professional manner• Regularly participate in team meetings and training• Perform other duties as assigned The RequirementsAbout YOU:You are excited to learn new things, have strong computer skills, and are self-motivated to always improve while coming to work every day on-time. You have patience, and the ability to listen and recognize the needs of our client members. You have strong written commination skills, both written and verbal, and are dedicated to well written client notes and instant message communications without the use of slang or emoji’s. You overcome objections with knowledge, patience, and understanding, and enjoy meeting new people by phone, email, and instant message. You’re comfortable in a remote working environment where the majority of your interactions with peers, supervisors, and managers is virtual. You’re excited at the opportunity to start a career with a top-notch global company! HELPING PEOPLE - NO WEEKENDS - NORMAL Business Hours SkillsCustomer service, Call center, Customer support, data entry, benefits verification, Microsoft office, customer service call center, pension, inbound call, outbound calls Additional Skills &amp; QualificationsExcellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills in a grammatically correct way• Ability to quickly assess member concerns and formulate a response/resolution using analytical and problem solving skills• Ability to work in a structured environment – adhere to posted work schedule and breaks/lunches, following protocols• High level attention to detail, multi-tasking, and ability to organize work• Experience using Microsoft Office with a strong ability to juggle multiple open computer windows to answer questions while on the phone/instant messaging• Ability to work autonomously in a self-paced, self-motivated team environment• Must be comfortable working in a virtual environment to include on-line training and interaction with Managers/Supervisors via chat• Ability to understand and follow oral and written instructions• Ability to type 30 words a minute• Experience working in a customer service related field• High School degree required The following are a plus• Associate or Bachelor’s degree nice to have• Working knowledge of health and welfare and/or defined benefit pension plans• Experience working in a call center environment• Ability to read, write and speak Spanish (for bilingual positions)

Benefit Customer Service Representative** Remote within 2 hours of San Diego, CA ** As a Benefit Customer Service Representative, you will have the rewarding opportunity to help our client plan participants through the enrollment process and when making updates to their health care and/or pension plans. We allow you the freedom to take the time necessary to provide the highest level of service on each contact. You will spend your day on the phone, with opportunities to assist with chat and message center as you gain additional experience. We provide superior customer service in a work from home environment (following the initial training and onboarding period). Eligibility requirements to work from home must be met.During our busy season you will be expected to work a 40 hour week and overtime when requested. During initial training (and during our off season), your hours may fluctuate between 32 to 40 hours depending on the needs of the client or clients you are assigned to support.This is a seasonal role, however we ask our high performers to remain with us to assist on other clients, and offer the top performers a full-time opportunity with us. All of our supervisors and many of our managers started out as seasonal colleagues – will you be one? Key Responsibilities:• Quickly build rapport and respond to plan participants in a compassionate manner by identifying and exceeding expectations by responding in a respectful, accurate, timely manner, consistently meeting commitments via phone, email and instant message• Ability to customize customer service approach to meet all types of communication styles and personalities while maintaining professionalism and diplomacy during difficult calls• Handle confidential information with sensitivity and discretion in accordance with HIPAA and Data Privacy laws and company data security requirements• Skillfully translate health and welfare and pension terms, complex plan information and processes into simple explanations and instructions that customers can understand and act upon.• Read and understand client’s plan documents and online knowledgebase tools while collecting relevant information to determine immediate requests/questions and also to anticipate the future needs of the member• Demonstrate knowledge, understanding and compliance with company and client procedures and guidelines providing appropriate and accurate information• Maintain and document complete and accurate call and case notes in a professional manner• Regularly participate in team meetings and training• Perform other duties as assigned The Requirements:You are excited to learn new things, have strong computer skills, and are self-motivated to always improve while coming to work every day on-time. You have patience, and the ability to listen and recognize the needs of our client members. You have strong written commination skills, both written and verbal, and are dedicated to well written client notes and instant message communications without the use of slang or emoji’s. You overcome objections with knowledge, patience, and understanding, and enjoy meeting new people by phone, email, and instant message. You’re comfortable in a remote working environment where the majority of your interactions with peers, supervisors, and managers is virtual. You’re excited at the opportunity to start a career with a top-notch global company! Skills:Customer service, Call center, Customer support, data entry, benefits verification, microsoft office, customer service call center, pension, inbound call, outbound calls Top Skills Details:Customer service,Call center,Customer support Additional Skills &amp; Qualifications:Excellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills in a grammatically correct way• Ability to quickly assess member concerns and formulate a response/resolution using analytical and problem solving skills• Ability to work in a structured environment – adhere to posted work schedule and breaks/lunches, following protocols• High level attention to detail, multi-tasking, and ability to organize work• Experience using Microsoft Office with a strong ability to juggle multiple open computer windows to answer questions while on the phone/instant messaging• Ability to work autonomously in a self-paced, self-motivated team environment• Must be comfortable working in a virtual environment to include on-line training and interaction with Managers/Supervisors via chat• Ability to understand and follow oral and written instructions• Ability to type 30 words a minute• Experience working in a customer service related field• High School degree required The following are a plus:• Associate or Bachelor’s degree nice to have• Working knowledge of health and welfare and/or defined benefit pension plans• Experience working in a call center environment• Ability to read, write and speak Spanish (for bilingual positions)

DescriptionStart Date 8/18 After 30 days on assignment &gt; pay rate increases Benefit Customer Service Representative - Non Bilingual The RoleAs a Benefit Customer Service Representative, you will have the rewarding opportunity to help our client plan participants through the enrollment process and when making updates to their health care and/or pension plans. We allow you the freedom to take the time necessary to provide the highest level of service on each contact. You will spend your day on the phone, with opportunities to assist with chat and message center as you gain additional experience. We provide superior customer service in a work from home environment (following the initial training and onboarding period). Eligibility requirements to work from home must be met.During our busy season you will be expected to work a 40 hour week and overtime when requested. During initial training (and during our off season), your hours may fluctuate between 32 to 40 hours depending on the needs of the client or clients you are assigned to support.This is a seasonal role, however we ask our high performers to remain with us to assist on other clients, and offer the top performers a full-time opportunity. All of our supervisors and many of our managers started out as seasonal colleagues – will you be one? Key Responsibilities• Quickly build rapport and respond to plan participants in a compassionate manner by identifying and exceeding expectations by responding in a respectful, accurate, timely manner, consistently meeting commitments via phone, email and instant message• Ability to customize customer service approach to meet all types of communication styles and personalities while maintaining professionalism and diplomacy during difficult calls• Handle confidential information with sensitivity and discretion in accordance with HIPAA and Data Privacy laws and company data security requirements• Skillfully translate health and welfare and pension terms, complex plan information and processes into simple explanations and instructions that customers can understand and act upon.• Read and understand client’s plan documents and online knowledgebase tools while collecting relevant information to determine immediate requests/questions and also to anticipate the future needs of the member• Demonstrate knowledge, understanding and compliance with company and client procedures and guidelines providing appropriate and accurate information• Maintain and document complete and accurate call and case notes in a professional manner• Regularly participate in team meetings and training• Perform other duties as assigned The RequirementsAbout YOU:You are excited to learn new things, have strong computer skills, and are self-motivated to always improve while coming to work every day on-time. You have patience, and the ability to listen and recognize the needs of our client members. You have strong written commination skills, both written and verbal, and are dedicated to well written client notes and instant message communications without the use of slang or emoji’s. You overcome objections with knowledge, patience, and understanding, and enjoy meeting new people by phone, email, and instant message. You’re comfortable in a remote working environment where the majority of your interactions with peers, supervisors, and managers is virtual. You’re excited at the opportunity to start a career with a top-notch global company! HELPING PEOPLE - NO WEEKENDS - NORMAL Business Hours SkillsCustomer service, Call center, Customer support, data entry, benefits verification, Microsoft office, customer service call center, pension, inbound call, outbound calls Additional Skills &amp; QualificationsExcellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills in a grammatically correct way• Ability to quickly assess member concerns and formulate a response/resolution using analytical and problem solving skills• Ability to work in a structured environment – adhere to posted work schedule and breaks/lunches, following protocols• High level attention to detail, multi-tasking, and ability to organize work• Experience using Microsoft Office with a strong ability to juggle multiple open computer windows to answer questions while on the phone/instant messaging• Ability to work autonomously in a self-paced, self-motivated team environment• Must be comfortable working in a virtual environment to include on-line training and interaction with Managers/Supervisors via chat• Ability to understand and follow oral and written instructions• Ability to type 30 words a minute• Experience working in a customer service related field• High School degree required The following are a plus• Associate or Bachelor’s degree nice to have• Working knowledge of health and welfare and/or defined benefit pension plans• Experience working in a call center environment• Ability to read, write and speak Spanish (for bilingual positions)

Description Benefit Customer Service Representative - Non Bilingual The RoleAs a Benefit Customer Service Representative, you will have the rewarding opportunity to help our client plan participants through the enrollment process and when making updates to their health care and/or pension plans. We allow you the freedom to take the time necessary to provide the highest level of service on each contact. You will spend your day on the phone, with opportunities to assist with chat and message center as you gain additional experience. We provide superior customer service in a work from home environment (following the initial training and onboarding period). Eligibility requirements to work from home must be met.During our busy season you will be expected to work a 40 hour week and overtime when requested. During initial training (and during our off season), your hours may fluctuate between 32 to 40 hours depending on the needs of the client or clients you are assigned to support.This is a seasonal role, however we ask our high performers to remain with us to assist on other clients, and offer the top performers a full-time opportunity with Willis Towers Watson. All of our supervisors and many of our managers started out as seasonal colleagues – will you be one? Key Responsibilities• Quickly build rapport and respond to plan participants in a compassionate manner by identifying and exceeding expectations by responding in a respectful, accurate, timely manner, consistently meeting commitments via phone, email and instant message• Ability to customize customer service approach to meet all types of communication styles and personalities while maintaining professionalism and diplomacy during difficult calls• Handle confidential information with sensitivity and discretion in accordance with HIPAA and Data Privacy laws and company data security requirements• Skillfully translate health and welfare and pension terms, complex plan information and processes into simple explanations and instructions that customers can understand and act upon.• Read and understand client’s plan documents and online knowledgebase tools while collecting relevant information to determine immediate requests/questions and also to anticipate the future needs of the member• Demonstrate knowledge, understanding and compliance with company and client procedures and guidelines providing appropriate and accurate information• Maintain and document complete and accurate call and case notes in a professional manner• Regularly participate in team meetings and training• Perform other duties as assigned HELPING PEOPLE - NO WEEKENDS - NORMAL Business HoursSkillsCustomer service, Call center, Customer support, data entry, benefits verification, microsoft office, customer service call center, pension, inbound call, outbound callsTop Skills DetailsCustomer service,Call center,Customer support Additional Skills &amp; QualificationsExcellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills in a grammatically correct way• Ability to quickly assess member concerns and formulate a response/resolution using analytical and problem-solving skills• Ability to work in a structured environment – adhere to posted work schedule and breaks/lunches, following protocols• High level attention to detail, multi-tasking, and ability to organize work• Experience using Microsoft Office with a strong ability to juggle multiple open computer windows to answer questions while on the phone/instant messaging• Ability to work autonomously in a self-paced, self-motivated team environment• Must be comfortable working in a virtual environment to include on-line training and interaction with Managers/Supervisors via chat• Ability to understand and follow oral and written instructions• Ability to type 30 words a minute• Experience working in a customer service related field• High School degree required Experience LevelEntry Level

Benefit Customer Service Representative** Remote within 2 hours of Richardson, TX ** As a Benefit Customer Service Representative, you will have the rewarding opportunity to help our client plan participants through the enrollment process and when making updates to their health care and/or pension plans. We allow you the freedom to take the time necessary to provide the highest level of service on each contact. You will spend your day on the phone, with opportunities to assist with chat and message center as you gain additional experience. We provide superior customer service in a work from home environment (following the initial training and onboarding period). Eligibility requirements to work from home must be met.During our busy season you will be expected to work a 40 hour week and overtime when requested. During initial training (and during our off season), your hours may fluctuate between 32 to 40 hours depending on the needs of the client or clients you are assigned to support.This is a seasonal role, however we ask our high performers to remain with us to assist on other clients, and offer the top performers a full-time opportunity with us. All of our supervisors and many of our managers started out as seasonal colleagues – will you be one? Key Responsibilities:• Quickly build rapport and respond to plan participants in a compassionate manner by identifying and exceeding expectations by responding in a respectful, accurate, timely manner, consistently meeting commitments via phone, email and instant message• Ability to customize customer service approach to meet all types of communication styles and personalities while maintaining professionalism and diplomacy during difficult calls• Handle confidential information with sensitivity and discretion in accordance with HIPAA and Data Privacy laws and company data security requirements• Skillfully translate health and welfare and pension terms, complex plan information and processes into simple explanations and instructions that customers can understand and act upon.• Read and understand client’s plan documents and online knowledgebase tools while collecting relevant information to determine immediate requests/questions and also to anticipate the future needs of the member• Demonstrate knowledge, understanding and compliance with company and client procedures and guidelines providing appropriate and accurate information• Maintain and document complete and accurate call and case notes in a professional manner• Regularly participate in team meetings and training• Perform other duties as assigned The Requirements:You are excited to learn new things, have strong computer skills, and are self-motivated to always improve while coming to work every day on-time. You have patience, and the ability to listen and recognize the needs of our client members. You have strong written commination skills, both written and verbal, and are dedicated to well written client notes and instant message communications without the use of slang or emoji’s. You overcome objections with knowledge, patience, and understanding, and enjoy meeting new people by phone, email, and instant message. You’re comfortable in a remote working environment where the majority of your interactions with peers, supervisors, and managers is virtual. You’re excited at the opportunity to start a career with a top-notch global company! Skills:Customer service, Call center, Customer support, data entry, benefits verification, microsoft office, customer service call center, pension, inbound call, outbound calls Top Skills Details:Customer service,Call center,Customer support Additional Skills &amp; Qualifications:Excellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills in a grammatically correct way• Ability to quickly assess member concerns and formulate a response/resolution using analytical and problem solving skills• Ability to work in a structured environment – adhere to posted work schedule and breaks/lunches, following protocols• High level attention to detail, multi-tasking, and ability to organize work• Experience using Microsoft Office with a strong ability to juggle multiple open computer windows to answer questions while on the phone/instant messaging• Ability to work autonomously in a self-paced, self-motivated team environment• Must be comfortable working in a virtual environment to include on-line training and interaction with Managers/Supervisors via chat• Ability to understand and follow oral and written instructions• Ability to type 30 words a minute• Experience working in a customer service related field• High School degree required The following are a plus:• Associate or Bachelor’s degree nice to have• Working knowledge of health and welfare and/or defined benefit pension plans• Experience working in a call center environment• Ability to read, write and speak Spanish (for bilingual positions)

Benefits Customer Service Representative - 3+ Month ContractOptions for Remote or On-SiteSan Diego, CA - Must Live within a 2 Hour Driving Radius! The Role:As a Benefit Customer Service Representative, you will have the rewarding opportunity to help our client plan participants through the enrollment process and when making updates to their health care and/or pension plans. We allow you the freedom to take the time necessary to provide the highest level of service on each contact. You will spend your day on the phone, with opportunities to assist with chat and message center as you gain additional experience. We provide superior customer service in a work from home environment (following the initial training and onboarding period). Eligibility requirements to work from home must be met. During our busy season you will be expected to work a 40 hour week and overtime when requested. During initial training (and during our off season), your hours may fluctuate between 32 to 40 hours depending on the needs of the client or clients you are assigned to support. This is a seasonal role, however we ask our high performers to remain with us to assist on other clients, and offer the top performers a full-time opportunity. Key Responsibilities<ul><li>Quickly build rapport and respond to plan participants in a compassionate manner by identifying and exceeding expectations by responding in a respectful, accurate, timely manner, consistently meeting commitments via phone, email and instant message.</li><li>Ability to customize customer service approach to meet all types of communication styles and personalities while maintaining professionalism and diplomacy during difficult calls</li><li>Handle confidential information with sensitivity and discretion in accordance with HIPAA and Data Privacy laws and company data security requirements</li><li>Skillfully translate health and welfare and pension terms, complex plan information and processes into simple explanations and instructions that customers can understand and act upon.</li><li>Read and understand client’s plan documents and online knowledgebase tools while collecting relevant information to determine immediate requests/questions and also to anticipate the future needs of the member</li><li>Demonstrate knowledge, understanding and compliance with company and client procedures and guidelines providing appropriate and accurate information</li><li>Maintain and document complete and accurate call and case notes in a professional manner</li><li>Regularly participate in team meetings and training</li><li>Perform other duties as assigned</li></ul>Specified productivity speed/number of tasks/amount of material: 30-40 inbound calls dailyTime frame for completion: 3+ month contract during the open enrollment period The Requirements<ul><li>You are excited to learn new things, have strong computer skills, and are self-motivated to always improve while coming to work every day on-time. You have patience, and the ability to listen and recognize the needs of our client members. You have strong written commination skills, both written and verbal, and are dedicated to well written client notes and instant message communications without the use of slang or emoji’s. You overcome objections with knowledge, patience, and understanding, and enjoy meeting new people by phone, email, and instant message. You’re comfortable in a remote working environment where the majority of your interactions with peers, supervisors, and managers is virtual. You’re excited at the opportunity to start a career with a top-notch global company!</li></ul>SkillsCustomer service, Call center, Customer support, data entry, benefits verification, microsoft office, customer service call center, pension, inbound call, outbound callsTop Skills DetailsCustomer service,Call center,Customer supportAdditional Skills &amp; Qualifications<ul><li>Excellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills in a grammatically correct way.</li><li>Ability to quickly assess member concerns and formulate a response/resolution using analytical and problem solving skills.</li><li>Ability to work in a structured environment – adhere to posted work schedule and breaks/lunches, following protocols.</li><li>High level attention to detail, multi-tasking, and ability to organize work.</li><li>Experience using Microsoft Office with a strong ability to juggle multiple open computer windows to answer questions while on the phone/instant messaging.</li><li>Ability to work autonomously in a self-paced, self-motivated team environment.</li><li>Must be comfortable working in a virtual environment to include on-line training and interaction with Managers/Supervisors via chat.</li><li>Ability to understand and follow oral and written instructions.</li><li>Ability to type 30 words a minute.</li><li>Experience working in a customer service related field.</li><li>High School Diploma is Required</li></ul>The following are a plus<ul><li>Associate or Bachelor’s degree nice to have</li><li>Working knowledge of health and welfare and/or defined benefit pension plans</li><li>Experience working in a call center environment</li><li>Ability to read, write and speak Spanish (for bilingual positions)</li></ul>Experience LevelEntry Level

Benefits Customer Service Representative - 3+ Month ContractOptions for Remote or On-SiteRichardson, TX - Must Live within a 1 Hour Driving Radius! The Role:As a Benefit Customer Service Representative, you will have the rewarding opportunity to help our client plan participants through the enrollment process and when making updates to their health care and/or pension plans. We allow you the freedom to take the time necessary to provide the highest level of service on each contact. You will spend your day on the phone, with opportunities to assist with chat and message center as you gain additional experience. We provide superior customer service in a work from home environment (following the initial training and onboarding period). Eligibility requirements to work from home must be met. During our busy season you will be expected to work a 40 hour week and overtime when requested. During initial training (and during our off season), your hours may fluctuate between 32 to 40 hours depending on the needs of the client or clients you are assigned to support. This is a seasonal role, however we ask our high performers to remain with us to assist on other clients, and offer the top performers a full-time opportunity. Key Responsibilities<ul><li>Quickly build rapport and respond to plan participants in a compassionate manner by identifying and exceeding expectations by responding in a respectful, accurate, timely manner, consistently meeting commitments via phone, email and instant message.</li><li>Ability to customize customer service approach to meet all types of communication styles and personalities while maintaining professionalism and diplomacy during difficult calls</li><li>Handle confidential information with sensitivity and discretion in accordance with HIPAA and Data Privacy laws and company data security requirements</li><li>Skillfully translate health and welfare and pension terms, complex plan information and processes into simple explanations and instructions that customers can understand and act upon.</li><li>Read and understand client’s plan documents and online knowledgebase tools while collecting relevant information to determine immediate requests/questions and also to anticipate the future needs of the member</li><li>Demonstrate knowledge, understanding and compliance with company and client procedures and guidelines providing appropriate and accurate information</li><li>Maintain and document complete and accurate call and case notes in a professional manner</li><li>Regularly participate in team meetings and training</li><li>Perform other duties as assigned</li></ul>The Requirements<ul><li>You are excited to learn new things, have strong computer skills, and are self-motivated to always improve while coming to work every day on-time. You have patience, and the ability to listen and recognize the needs of our client members. You have strong written commination skills, both written and verbal, and are dedicated to well written client notes and instant message communications without the use of slang or emoji’s. You overcome objections with knowledge, patience, and understanding, and enjoy meeting new people by phone, email, and instant message. You’re comfortable in a remote working environment where the majority of your interactions with peers, supervisors, and managers is virtual. You’re excited at the opportunity to start a career with a top-notch global company!</li></ul>SkillsCustomer service, Call center, Customer support, data entry, benefits verification, microsoft office, customer service call center, pension, inbound call, outbound callsTop Skills DetailsCustomer service,Call center,Customer supportAdditional Skills &amp; Qualifications<ul><li>Excellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills in a grammatically correct way.</li><li>Ability to quickly assess member concerns and formulate a response/resolution using analytical and problem solving skills.</li><li>Ability to work in a structured environment – adhere to posted work schedule and breaks/lunches, following protocols.</li><li>High level attention to detail, multi-tasking, and ability to organize work.</li><li>Experience using Microsoft Office with a strong ability to juggle multiple open computer windows to answer questions while on the phone/instant messaging.</li><li>Ability to work autonomously in a self-paced, self-motivated team environment.</li><li>Must be comfortable working in a virtual environment to include on-line training and interaction with Managers/Supervisors via chat.</li><li>Ability to understand and follow oral and written instructions.</li><li>Ability to type 30 words a minute.</li><li>Experience working in a customer service related field.</li><li>High School Diploma is Required</li></ul>The following are a plus<ul><li>Associate or Bachelor’s degree nice to have</li><li>Working knowledge of health and welfare and/or defined benefit pension plans</li><li>Experience working in a call center environment</li><li>Ability to read, write and speak Spanish (for bilingual positions)</li></ul>Experience LevelEntry Level

Description After 30 days on assignment &gt; pay rate increases Benefit Customer Service Representative - Non Bilingual The RoleAs a Benefit Customer Service Representative, you will have the rewarding opportunity to help our client plan participants through the enrollment process and when making updates to their health care and/or pension plans. We allow you the freedom to take the time necessary to provide the highest level of service on each contact. You will spend your day on the phone, with opportunities to assist with chat and message center as you gain additional experience. We provide superior customer service in a work from home environment (following the initial training and onboarding period). Eligibility requirements to work from home must be met.During our busy season you will be expected to work a 40 hour week and overtime when requested. During initial training (and during our off season), your hours may fluctuate between 32 to 40 hours depending on the needs of the client or clients you are assigned to support.This is a seasonal role, however we ask our high performers to remain with us to assist on other clients, and offer the top performers a full-time opportunity with Willis Towers Watson. All of our supervisors and many of our managers started out as seasonal colleagues – will you be one? Key Responsibilities• Quickly build rapport and respond to plan participants in a compassionate manner by identifying and exceeding expectations by responding in a respectful, accurate, timely manner, consistently meeting commitments via phone, email and instant message• Ability to customize customer service approach to meet all types of communication styles and personalities while maintaining professionalism and diplomacy during difficult calls• Handle confidential information with sensitivity and discretion in accordance with HIPAA and Data Privacy laws and company data security requirements• Skillfully translate health and welfare and pension terms, complex plan information and processes into simple explanations and instructions that customers can understand and act upon.• Read and understand client’s plan documents and online knowledgebase tools while collecting relevant information to determine immediate requests/questions and also to anticipate the future needs of the member• Demonstrate knowledge, understanding and compliance with company and client procedures and guidelines providing appropriate and accurate information• Maintain and document complete and accurate call and case notes in a professional manner• Regularly participate in team meetings and training• Perform other duties as assigned The RequirementsAbout YOU:You are excited to learn new things, have strong computer skills, and are self-motivated to always improve while coming to work every day on-time. You have patience, and the ability to listen and recognize the needs of our client members. You have strong written commination skills, both written and verbal, and are dedicated to well written client notes and instant message communications without the use of slang or emoji’s. You overcome objections with knowledge, patience, and understanding, and enjoy meeting new people by phone, email, and instant message. You’re comfortable in a remote working environment where the majority of your interactions with peers, supervisors, and managers is virtual. You’re excited at the opportunity to start a career with a top-notch global company! HELPING PEOPLE - NO WEEKENDS - NORMAL Business HoursSkillsCustomer service, Call center, Customer support, data entry, benefits verification, microsoft office, customer service call center, pension, inbound call, outbound callsTop Skills DetailsCustomer service,Call center,Customer supportAdditional Skills &amp; QualificationsExcellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills in a grammatically correct way• Ability to quickly assess member concerns and formulate a response/resolution using analytical and problem solving skills• Ability to work in a structured environment – adhere to posted work schedule and breaks/lunches, following protocols• High level attention to detail, multi-tasking, and ability to organize work• Experience using Microsoft Office with a strong ability to juggle multiple open computer windows to answer questions while on the phone/instant messaging• Ability to work autonomously in a self-paced, self-motivated team environment• Must be comfortable working in a virtual environment to include on-line training and interaction with Managers/Supervisors via chat• Ability to understand and follow oral and written instructions• Ability to type 30 words a minute• Experience working in a customer service related field• High School degree required The following are a plus• Associate or Bachelor’s degree nice to have• Working knowledge of health and welfare and/or defined benefit pension plans• Experience working in a call center environment• Ability to read, write and speak Spanish (for bilingual positions)Experience LevelEntry Level

Description After 30 days on assignment &gt; pay rate increases Benefit Customer Service Representative - Non-Bilingual The RoleAs a Benefit Customer Service Representative, you will have the rewarding opportunity to help our client plan participants through the enrollment process and when making updates to their health care and/or pension plans. We allow you the freedom to take the time necessary to provide the highest level of service on each contact. You will spend your day on the phone, with opportunities to assist with chat and message center as you gain additional experience. We provide superior customer service in a work from home environment (following the initial training and onboarding period). Eligibility requirements to work from home must be met.During our busy season you will be expected to work a 40-hour week and overtime when requested. During initial training (and during our off season), your hours may fluctuate between 32 to 40 hours depending on the needs of the client or clients you are assigned to support.This is a seasonal role; however, we ask our high performers to remain with us to assist on other clients and offer the top performers a full-time opportunity with Willis Towers Watson. All of our supervisors and many of our managers started out as seasonal colleagues – will you be one? Key Responsibilities• Quickly build rapport and respond to plan participants in a compassionate manner by identifying and exceeding expectations by responding in a respectful, accurate, timely manner, consistently meeting commitments via phone, email and instant message• Ability to customize customer service approach to meet all types of communication styles and personalities while maintaining professionalism and diplomacy during difficult calls• Handle confidential information with sensitivity and discretion in accordance with HIPAA and Data Privacy laws and company data security requirements• Skillfully translate health and welfare and pension terms, complex plan information and processes into simple explanations and instructions that customers can understand and act upon.• Read and understand client’s plan documents and online knowledgebase tools while collecting relevant information to determine immediate requests/questions and also to anticipate the future needs of the member• Demonstrate knowledge, understanding and compliance with company and client procedures and guidelines providing appropriate and accurate information• Maintain and document complete and accurate call and case notes in a professional manner• Regularly participate in team meetings and training• Perform other duties as assigned The RequirementsAbout YOU:You are excited to learn new things, have strong computer skills, and are self-motivated to always improve while coming to work every day on-time. You have patience, and the ability to listen and recognize the needs of our client members. You have strong written commination skills, both written and verbal, and are dedicated to well written client notes and instant message communications without the use of slang or emoji’s. You overcome objections with knowledge, patience, and understanding, and enjoy meeting new people by phone, email, and instant message. You’re comfortable in a remote working environment where the majority of your interactions with peers, supervisors, and managers is virtual. You’re excited at the opportunity to start a career with a top-notch global company! HELPING PEOPLE - NO WEEKENDS - NORMAL Business HoursSkillsCustomer service, Call center, Customer support, data entry, benefits verification, Microsoft office, customer service call center, pension, inbound call, outbound callsTop Skills DetailsCustomer service, Call center, Customer supportAdditional Skills &amp; QualificationsExcellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills in a grammatically correct way• Ability to quickly assess member concerns and formulate a response/resolution using analytical and problem-solving skills• Ability to work in a structured environment – adhere to posted work schedule and breaks/lunches, following protocols• High level attention to detail, multi-tasking, and ability to organize work• Experience using Microsoft Office with a strong ability to juggle multiple open computer windows to answer questions while on the phone/instant messaging• Ability to work autonomously in a self-paced, self-motivated team environment• Must be comfortable working in a virtual environment to include on-line training and interaction with Managers/Supervisors via chat• Ability to understand and follow oral and written instructions• Ability to type 30 words a minute• Experience working in a customer service-related field• High School degree required The following are a plus• Associate or bachelor’s degree nice to have• Working knowledge of health and welfare and/or defined benefit pension plans• Experience working in a call center environment• Ability to read, write and speak Spanish (for bilingual positions)Experience LevelEntry Level

Description After 30 days on assignment &gt; pay rate increases Benefit Customer Service Representative - Bilingual Spanish/French The RoleAs a Benefit Customer Service Representative, you will have the rewarding opportunity to help our client plan participants through the enrollment process and when making updates to their health care and/or pension plans. We allow you the freedom to take the time necessary to provide the highest level of service on each contact. You will spend your day on the phone, with opportunities to assist with chat and message center as you gain additional experience. We provide superior customer service in a work from home environment (following the initial training and onboarding period). Eligibility requirements to work from home must be met.During our busy season you will be expected to work a 40 hour week and overtime when requested. During initial training (and during our off season), your hours may fluctuate between 32 to 40 hours depending on the needs of the client or clients you are assigned to support.This is a seasonal role, however we ask our high performers to remain with us to assist on other clients, and offer the top performers a full-time opportunity with Willis Towers Watson. All of our supervisors and many of our managers started out as seasonal colleagues – will you be one? Key Responsibilities• Quickly build rapport and respond to plan participants in a compassionate manner by identifying and exceeding expectations by responding in a respectful, accurate, timely manner, consistently meeting commitments via phone, email and instant message• Ability to customize customer service approach to meet all types of communication styles and personalities while maintaining professionalism and diplomacy during difficult calls• Handle confidential information with sensitivity and discretion in accordance with HIPAA and Data Privacy laws and company data security requirements• Skillfully translate health and welfare and pension terms, complex plan information and processes into simple explanations and instructions that customers can understand and act upon.• Read and understand client’s plan documents and online knowledgebase tools while collecting relevant information to determine immediate requests/questions and also to anticipate the future needs of the member• Demonstrate knowledge, understanding and compliance with company and client procedures and guidelines providing appropriate and accurate information• Maintain and document complete and accurate call and case notes in a professional manner• Regularly participate in team meetings and training• Perform other duties as assigned The RequirementsAbout YOU:You are excited to learn new things, have strong computer skills, and are self-motivated to always improve while coming to work every day on-time. You have patience, and the ability to listen and recognize the needs of our client members. You have strong written commination skills, both written and verbal, and are dedicated to well written client notes and instant message communications without the use of slang or emoji’s. You overcome objections with knowledge, patience, and understanding, and enjoy meeting new people by phone, email, and instant message. You’re comfortable in a remote working environment where the majority of your interactions with peers, supervisors, and managers is virtual. You’re excited at the opportunity to start a career with a top-notch global company! HELPING PEOPLE - NO WEEKENDS - NORMAL Business HoursSkillsCustomer service, Call center, Customer support, data entry, benefits verification, microsoft office, customer service call center, pension, inbound call, outbound callsTop Skills DetailsCustomer service, Call center, Customer supportAdditional Skills &amp; QualificationsExcellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills in a grammatically correct way• Ability to quickly assess member concerns and formulate a response/resolution using analytical and problem solving skills• Ability to work in a structured environment – adhere to posted work schedule and breaks/lunches, following protocols• High level attention to detail, multi-tasking, and ability to organize work• Experience using Microsoft Office with a strong ability to juggle multiple open computer windows to answer questions while on the phone/instant messaging• Ability to work autonomously in a self-paced, self-motivated team environment• Must be comfortable working in a virtual environment to include on-line training and interaction with Managers/Supervisors via chat• Ability to understand and follow oral and written instructions• Ability to type 30 words a minute• Experience working in a customer service related field• High School degree required The following are a plus• Associate or Bachelor’s degree nice to have• Working knowledge of health and welfare and/or defined benefit pension plans• Experience working in a call center environment• Ability to read, write and speak Spanish (for bilingual positions)Experience LevelEntry Level

Benefits Customer Service Representative - Bilingual

DescriptionA person in this role is going to be taking calls and outreach from health care professionals at doctor&#39;s offices or hospitals, as well as communicating directly with health insurance plans regarding benefits coverage. There may be cases where specific pieces of information may be missing, and a person in this role will need to call the facility where the procedure was done to fill in the rest of the information. They will be verifying benefits for each patient case in queue, and will identify if there are any additional actions needed including copay, prior authorization, appeals, appointments, etc. Additional Skills &amp; Qualifications:MUST HAVES:- 2+ years of HEALTHCARE Experience (Front office and/or experience with benefit verification) Experience LevelIntermediate Level #priorityeast25

Benefits Verification Specialist

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